Benjamin Franklin Plumbing - Plumber in Winston-Salem, Greensboro, and High Point

Located in Kernersville, North Carolina

Address: 121 E Bodenhamer St, Kernersville, NC 27284, United States

Phone: +1 336-860-1571

Rating: 4.9

Services

Identifies as veteran-owned
On-site services
Language assistance
Repair services
Credit cards
Credit cards

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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-17 - Rating: 5)
Corey was awesome. Really friendly and professional. He knows his stuff and went above and beyond to not just resolve my issue but make sure I understood the plumbing in my home. I made a call after I had flushed a toilet paper holder down the toilet and he was there within the hour. I spoke with a guy named Adam when I called and he was really friendly and helpful as well. In a time when good customer service is harder and harder to find, these guys are a breath of fresh air. Highly recommend.

Review 2 (2024-10-24 - Rating: 5)
Chris was awesome! He was so nice and explained everything. We will be recommending him and Benjamin Franklin Plumbing for any plumbing needs.

Review 3 (2024-12-30 - Rating: 5)
Tim was professional and guided us to the correct solution for our issue. Took care of everything and made sure the job was done right; no shortcuts or cheap work. Extremely satisfied with the job and would recommend to anyone else.

Review 4 (2024-12-08 - Rating: 5)
We had a plumbing emergency resulting in no water and BF Plumbing was extremely responsive. Chris Freeman arrived promptly and got water flowing in the house. With a newborn baby in the house, we were grateful for a professional quick-fix. BF Plumbing will upgrade our old water filtration system tomorrow to prevent any further problems. Our original installer is long-since out of business. Thank you, Chris!UPDATE: Chris upgraded our system to a much simpler filtering process that allows us to by-pass the filter to provide water to the house should we need it. So much simpler! And it appears that it also corrected our water flow in the house. We are very pleased with the results!

Review 5 (2024-12-31 - Rating: 5)
Jeff Gulliver and Tim Southard came for a water main replacement. Was on time and did great work. I spoke to the owner as well Adam and very nice guy. Highly recommend.

Review 6 (2024-12-07 - Rating: 5)
Corey took great care in solving our plumbing backup issue. He wound up removing an old repair that had broken, and improving the system. Corey shoots straight and looks to the interest of the client. He let me know each time he discovered an issue or needed to advise me on the best way to proceed. I highly recommend Corey and the Benjamin Franklin Greensboro team.

Review 7 (2024-09-13 - Rating: 5)
I actually felt as though Chris was God sent.He did an excellent service from his arrival until he left. This young man explained in detail what was going on where I could understand my situation better. He worked really hard and was very pleasant. I thank him for being an outstanding gentleman. To God Be The Glory!!

Review 8 (2024-10-09 - Rating: 5)
Well we’ve definitely found our forever plumbing company! After getting other quotes and one, in particular, continuously trying to upsell us, it was a sigh of relief to have Tim come out and look at our issue and focus on that first and foremost with the solution we needed! Then, Chris came out and did the work, replacing our hot water heater and helped with another water pressure issue that I was concerned about and asked about. He was professional, very knowledgeable and was honest about what needed to be done and what didn’t. It was all a very fair price, as well, after getting 3 other quotes from other companies. Appreciate Benjamin Franklin Plumbing of the Triad and the work they do and the customer service they provide!

Review 9 (2024-10-17 - Rating: 5)
I recently had a hot water heater installed by Benjamin Franklin Plumbing, and I couldn’t be more satisfied with the service! From the initial consultation to the final installation, the process was painless, even with my busy work schedule. They took the time to explain my options and ensured I chose the best unit for my home.Since the installation, I’ve noticed a significant improvement in water heating speed, and my electric bill has gone down. The technician mentioned that the new heater would be more efficient, but it really outperforms my 10-year-old unit. I definitely recommend upgrading if you have an older water heater like I did.The installation itself was quick and efficient and they even took the time to clean up after the job was done, one of my fears.Overall, they exceeded my expectations, and I would absolutely recommend them.

Review 10 (2024-10-25 - Rating: 5)
I am well pleased must I say. Chris, man what can I say! Very knowledgeable and patient, even took out the time to show and brake down the cause of such issues. Some of the most cleanest work ive seen in a long time! In my book 10 stars would be my rating if I could. Great work and energy you guys, another satisfied customer thanks

Review 11 (2024-11-19 - Rating: 5)
Chris was kind, concerned, and thorough. He made sure that any questions I had were addressed and went the extra mile to ensure that we received the appropriate care for our concerns. Thank you so much for your help!

Review 12 (2024-10-05 - Rating: 5)
Thank you, Benjamin Franklin Plumbing. Tim and Corey, your service is thorough and professional. You folks are friendly and and don’t mind explaining to keep me the consumer, updated and informed throughout the process. I would highly recommend Benjamin Franklin and wouldn’t hesitate to call upon them again. Corey was great and went beyond to make sure his work was complete.

Review 13 (2024-12-20 - Rating: 5)
Great service! Chris, Corey and Adam were terrific to work with. All the work was done professionally and quickly. I recommend Benjamin Franklin Plumbing without reservation.

Review 14 (2024-10-08 - Rating: 5)
Chris with BF plumbing provided excellent service! Tracked down the issue quickly, provided multiple options for repairs, and executed on the repairs quickly as well. Spend time to educate me on not only the repairs, but other plumbing details specific to my home regarding maintenance and other areas of concern. Highly recommend!

Review 15 (2024-07-19 - Rating: 5)
Man, this guy was one of the best service agents I have ever dealt with unbelievable service unbelievable attitude, unbelievable professionalism and I would recommend him 155 or 60 maybe even 200% to anyone needing the service done clean fair and honest, You won’t get any better work from anyone else I guarantee you if I could have put six stars or seven stars I would have

Review 16 (2024-10-11 - Rating: 5)
Chris did a great job!! We had an urgent situation and he communicated well, completed the job after hours, said he didnt want to leave us without getting it done. Highly recommend him!

Review 17 (2024-12-20 - Rating: 5)
We were extremely happy with Chris! He does a great job taking care of his customers and is definitely our go-to plumber in Greensboro!

Review 18 (2024-08-28 - Rating: 5)
They were able to provide same-day service, they were honest and upfront with pricing, gave me service options, and Tim was very friendly and nice to work with. He cleaned up the entire area when he left. I’ll definitely use them again and recommend to others.

Review 19 (2024-08-29 - Rating: 5)
Extremely prompt response to what is a major problem. Quick and fair estimate. They have scheduled us quickly, and I am looking forward to a satisfactory solution with minimal impact. Chris did a great job looking after us to this point in the project.

Review 20 (2024-09-20 - Rating: 5)
I had a call from our cat feeder that we had bad leak in our bathroom while we were on vacation. We received a referral and by the time I drove home, I received multiple calls saying help was on the way. Before I realized it Corey was at the door. He was polite and knowledgeable. He explained what had broken and shared his strategy, time, and costHe was finished in no time. I will definitely be calling for Corey in the future. A real pro!

Review 21 (2024-10-04 - Rating: 5)
Issac was very knowledgeable and friendly while fixing my outdoor faucet. I appreciated his honesty and variety of options he presented me with. At the end I was very happy with his work and would recommend him to anyone looking for plumbing services.

Review 22 (2024-10-19 - Rating: 5)
What a life saver!!! Chris was at my house at 8 in the morning working on his day off to replace my hot water heater. He provided excellent customer service and was very informative. I would definitely recommend Chris at Benjamin Franklin Plumbing!

Review 23 (2024-11-20 - Rating: 5)
Chris stayed with the issue long enough to diagnose the likely problems and explained my options thoroughly. He was knowledgeable and included extra information about other parts of the plumbing system I didn’t even think might be related—things I might want to think about down the line.

Review 24 (2024-11-20 - Rating: 5)
These men are expert plumbers who are at the top of the class. They fixed my faucets, toilet, and the underground main line leak.Prompt, courteous and they explained in detail what work needed to be done and how to accomplish that end. I recommend them without reservation.

Review 25 (2024-10-18 - Rating: 5)
Tripp and the team at Ben Franklin are great! They came over and helped me stop a water leak so that my family would have water for the night. Then they came back the next day and installed new washing machine valves and hoses. Very reasonable and upfront pricing. My new go to plumbers!

Review 26 (2024-08-27 - Rating: 5)
Meant to give them 5 stars in my earlier post instead of 4. Chris was great. Explained everything he was doing, and was as polite as he was efficient. I couldnt be more satisfied. Thank you to the whole team at Ben Franklin.

Review 27 (2024-07-31 - Rating: 5)
I am so overwhelmed with joy with the exceptional customer service I received from my new plumber for life!! Benjamin Franklin Plumbing is definitely a top notch service. Heexplained everything to me to the Tee. Where I understood his explanation. Not only did Chris explain but he also showed compassion and went out of the way to help me. Chris also referred other businesses to me to help me with the other issues I have with my home. All I can say they are God sent. If you ever need a plumber please call Benjamin Franklin Plumbing. Also they didnt take long to get to me either.

Review 28 (2024-11-08 - Rating: 5)
The plumber that came did a wonderful job. Addressed the issues I had, replaced what he was able to, and did it pretty quick. Wonderful communication and a lot of patience. Very happy I found this company.

Review 29 (2024-08-28 - Rating: 5)
They came within hours if calling. Cory said he was going to find the issue, and he did! He was very helpful, informative and polite. He explained things in a way I was able to understand. I can safely say I have found a plumber!

Review 30 (2024-11-11 - Rating: 5)
Both of my experiences have been very good. They show up when they say they will. They do good work quickly. The pricing is very fair.

Review 31 (2024-07-09 - Rating: 5)
Chris Freeman did top notch work replacing our old sink and faucet in our kitchen. Would definitely hire them again for any plumbing needs.

Review 32 (2024-07-15 - Rating: 5)
Absolutely professional and attentive. A thorough inspection with a lot of crawling space check involved. Definitely a go-to choice in any kind of plumbing issues. Chris is not only being knowledgable but also willing to feed my curiosity and concerns, and good at explaining everything! He’s highly dedicated. Thanks again!

Review 33 (2024-07-26 - Rating: 5)
I’m a new customer. I need a tankless heater in a crawl space. Team responded to assess and bid in one day. They took the time to listen to my wants rather than just rush into proposal process to address my needs. Big difference. I got a fair estimate. And they promised a quick start if I accept. That’s service.

Review 34 (2024-07-22 - Rating: 5)
Chris Freeman came out and did an absolutely fabulous job of repairing a leak that flooded my entire bathroom!! He was a Godsend and I would recommend him to EVERYONE!!! I am completely thrilled with the result!

Review 35 (2024-08-08 - Rating: 5)
Was completely happy w Chris and his openess and honesty w me about my plumbing issue. It wasnt easy to hear but I felt safe and comfortable w his opinions and resolve.

Review 36 (2024-10-30 - Rating: 5)
Chris is the BEST!!!! Kind, gracious, hardworking, most knowledgeable person in this field. I wouldn’t use anyone other than Walker bc of Chris.

Review 37 (2024-11-06 - Rating: 5)
Issac was great had our new faucets perfectly and reviewed the install and the operation of them. We will definitely contact Benjamin Frankln Plumbing for our future plumbing needs.

Review 38 (2024-12-12 - Rating: 5)
The out lay of service being done was detailed to the customer and and also knowledgeable. Time frame of service being completed was given and each task was explained.

Review 39 (2024-07-06 - Rating: 5)
Chris went above and beyond in assisting my family plumbing needs!!! I would definitely go with this company because of him! He has amazing knowledge with a great spirit with getting the job done, and informing you along the way!!! We appreciate you.

Review 40 (2024-10-18 - Rating: 5)
Tim, Chris, and Issac did an Amazing job, exceptional workmanship, reasonable pricing, I would definitely recommend these guys to anyone!

Review 41 (2024-11-12 - Rating: 5)
Chris Freeman was prompt, informative with quick service! I will definitely use Benjamin Franklin services again if needed!

Review 42 (2024-06-12 - Rating: 5)
The entire team was amazing. I left a request online and was called immediately. The assistant manager came out the next day, spent an hour with us, and answered all our questions. He pointed us to a plumbing outlet where we could purchase the sink and faucets we wanted (Bimco: they were wonderful also). Buying and bringing home the materials made the job less expensive. We purchased the materials the following day (Friday). On Monday BFranklin came first thing and installed everything. Who could believe that start to finish the job took 3 business days?! I dealt with 3 staff and all three were polite, knowledgeable, and competent. I couldnt be more pleased.

Review 43 (2024-08-12 - Rating: 5)
From start to finish the experience was great. I was included in every step of the process and allowed to ask questions as and when needed. They were able to fit me in quickly and did a great job.

Review 44 (2024-07-05 - Rating: 5)
Chris Freeman arrived on time and quickly assessed the problem. Chris was very knowledgeable, provided multiple options to solution my issues, and afforded me the ability to make an informed decision. I will definitely use Benjamin Franklin Plumbing again based on my experience with Chris Freeman!

Review 45 (2024-08-30 - Rating: 5)
Chris was absolutely phenomenal. Fantastic customer service, extremely personable, professional and knowledgeable. Couldn’t have asked for more!Michael Jarrell

Review 46 (2024-10-11 - Rating: 5)
Corey was professional in every aspect of his service call. He politely introduced himself and took the time to explain how to light the gas fireplace in a way that did not make me feel foolish. It was my first time ever lighting or using a gas fireplace and I did not the house to explode!He checked the hot water heater that feeds hot water to the baseboards and checked the gas powered hot water heater that supplies hot water for dishes, laundry and showers.Corey explained that the hot water heater was four years old and that it is recommended that the tank be purged (emptied) every year to extend the life of the tank.Based on his recommendation and the offer to waive the $79.00 service call fee, I gave him the go-ahead to empty the water tank.We discussed a major project to re-plumb the whole house (it has been jury-rigged over the past 60+ years) and he said that he would rather have his manager come around (no charge) to give a better, more experienced estimate for such a large project.I strongly recommend Ben Franklin Plumbing and I will probably call on their service next summer for the whole-house re-plumb.

Review 47 (2024-02-24 - Rating: 5)
Tanner was very specific and did a very good job explaining everything he felt was wrong and was very thorough with everything he did. Very polite and professional

Review 48 (2025-01-03 - Rating: 5)
Tim was amazing, didnt try to upsell, was honest about what we needed!

Review 49 (2024-05-13 - Rating: 5)
Benjamin Franklin Plumbing was incredible! Excellent, fast service. Very fair prices. Zack was so friendly and efficient, and we were able to have our leak fixed within hours of the initial call. I will definitely use them for all future plumbing needs!

Review 50 (2024-06-21 - Rating: 5)
Chris came and repaired my faucet . Benjamin Franklin installed a disposal, a kitchen sink faucet and a hot water heater! Great jobs. Needed the sink faucet adjusted and Chris came out and fixed it in a jiffy!!Love this company!! Love these guys!! Thanks Chris and the whole BF crew!!

Review 51 (2024-12-31 - Rating: 5)
These guys took such awesome care of me In such a hurry! I woke up to a leak inside my walls and floors and the dispatcher was able to send Chris immediately! Chris ran from the van when he arrived. The sense of urgency is so very much appreciated and was in the end a life saver!!! Highly recommend these guys!!!

Review 52 (2024-09-18 - Rating: 5)
Corey wasVery kind and honest. The price to complete the simple job was more than I was willing to pay

Review 53 (2024-09-18 - Rating: 5)
Benjamin Franklin Plumbing is our go to plumber from now on! Their service from the first phone call to the completed service is top notch. Thank you!

Review 54 (2024-07-23 - Rating: 5)
The Benjamin Franklin plumbing team was great. They showed up on time and did a quick fix to our bathroom plumbing issue. I highly recommend them!

Review 55 (2024-12-03 - Rating: 5)
Chris did an excellent job describing my issue and telling me what had to be done to fix it

Review 56 (2024-05-08 - Rating: 5)
They were friendly and professional. They communicated well before arriving. They ended up being able to come earlier than planned, which was nice. And they fixed the issue quickly with fair pricing.Highly recommended.

Review 57 (2024-09-18 - Rating: 5)
Chris from Benjamin Franklin Plumbing was on time and very knowledgeable. He was able to find the issue and provide a quote quickly.

Review 58 (2024-10-24 - Rating: 5)
Cory was excellent took time to explain my issue, explained how it could be corrected and gave options. Great service.

Review 59 (2024-08-22 - Rating: 5)
Chris was very professional and kept us apprised of everything he did. Very neat and cleaned up after his work.

Review 60 (2024-09-13 - Rating: 5)
Chris was amazing and helped us so much. I would recommend him to anyone looking for an honest plumber.

Review 61 (2024-07-31 - Rating: 5)
Tim came over last minute to fix a mess a previous plumber had made. He was thorough, professional, and did an amazing job!

Review 62 (2024-03-10 - Rating: 5)
OMG, Tanner saved the day. Amazing service. So far above and beyond his job. I am so appreciative of the fantastic service I got. I will be using Benjamin Franklin plumbing of the Triad from now on. I love supporting a smaller growing company with heart and service. Thank you Tanner and Benjamin Franklin plumbing. I am one happy customer.

Review 63 (2024-04-27 - Rating: 5)
This was a scary experience for me. My home is new and i was clueless and worried. I went on thumbtack and after reading the reviews i decided to go with them. They were so nice to work with my work schedule, they came the same day!! Mr. Tim Southard worked so hard and he educated me on the does and donts of what goes in the drain because i had an awful blockage. He solved the problem, no mess, was very up front about what he had to do and pricing. The price was very good. If it’s cheap it ain’t good and if it’s good it ain’t cheap!! I have already told other residents where I live about them and I told them to ask for Tim. He was a true blessing. This business is veteran owned. We have to support our local veterans!!

Review 64 (2024-12-19 - Rating: 5)
Christopher was not only very pleasant and friendly, but he was super professional and knowledgeable about his job most of all! Thank you very much for a very positive and success plumbing experience! I will recommend your company to any one I know in need of any future plumbing services. Thank you so much once again!

Review 65 (2024-06-10 - Rating: 5)
This company is unlike any other plumbing company out there! They will not come in and try to upsell you…they just truly want to help get your home in good working order. And they also can come in and check to make sure your drinking water is good quality!

Review 66 (2024-05-02 - Rating: 5)
Tim came out because I noticed witness on the baseboard and around my toilet. The person that came out was Tim Southard he was very knowledgeable he explained what was going on with my toilet I had to l leak behind my toilet it was leaking around on the floor in the baseboards had water damage he explained a lot of things to me and he checked my other bathroom and also my kitchen sink he checked and went under the house to make sure it wasnt nothing leaking up under there also . He was friendly and knew exactly what he was talking about so I recommend them its a very good company to go to for your plumbing issues and recommendations for other things that need attention in the house.

Review 67 (2024-10-04 - Rating: 5)
Very professional very polite did a great job I recommend this man for any future project in my home.

Review 68 (2024-06-10 - Rating: 5)
Very professional service. Arrived on time, diagnosed and fixed the problem, and left everything spotless. Would definitely call them again. Thanks, Chris and Tripp!

Review 69 (2024-06-14 - Rating: 5)
Chris was amazing and very patient with explaining the exact work that had to be done step by step will be recommending to everybody the best in town.

Review 70 (2024-06-03 - Rating: 5)
Tim did an amazing job replacing my toilet and very informative

Review 71 (2024-10-06 - Rating: 4)
Corey was very knowledgeable about the job needed to be done . Will call and ask for him again😊

Review 72 (2024-11-13 - Rating: 5)
Corey was great. He was on time, worked fast, and was extremely knowledgeable.

Review 73 (2024-11-14 - Rating: 5)
Amazing service and Corey solved my big problem properly in 2 days!

Review 74 (2024-03-10 - Rating: 5)
What great service!!! I had a sizable gas leak in my attic that I discovered late on Saturday evening so I turned the gas off. Called Benjamin Franklin and Tanner was here right on time early Sunday morning. He was friendly as can be, knowledgable, quick and efficient. Scary problem solved! I will use them again without question.

Review 75 (2023-12-29 - Rating: 5)
Absolutely Amazing. Ryan Wright was our service tech and he was very professional, on time, easy to understand, and informative. I appreciate Ryan going over service options and being truthful with what was needed to resolve my issue. I would give 10 Stars if I could. Thank you.

Review 76 (2024-02-22 - Rating: 5)
I called Benjamin Franklin Plumbing of the Triad at 1:00. By 1:30 my water issue was FIXED!!! My plumbers name was TANNER. Super knowledgeable. I would definitely recommend him to my friends and family. And will definitely use him for future plumbing issues.

Review 77 (2024-06-10 - Rating: 5)
Tanner with Benjamin Franklin did a home inspection service for us to check our bathroom toilets and water heating system. If I can give him 100 stars I would!He did such an amazing job in making sure everything was taken a look at properly- taking the extra measure to explain to me everything he is looking at, helpful information about it and how things work WITHOUT making me feel incompetent. He talked to me like his equal and did not try to sell me anything or use big words or jargons I can’t understand. He also went above and beyond in checking the whole plumbing system of the house that I did not even know about that needs fixing.He was very punctual and made sure he was respectful of our home by always making sure he wore clean shoe covers every time he steps in and out of the house. HeI would trust our home with Benjamin Franklin everytime moving forward because this has been the best experience I have ever had with a plumber. Thank you so so much!

Review 78 (2024-03-10 - Rating: 5)
Benjamin Franklin sent someone out right away when we had a leak in our walls. Tanner was excellent at locating and repairing the leak. The whole process was easy and affordable and I would definitely recommend them.

Review 79 (2023-12-18 - Rating: 5)
Tanner was absolutely amazing with explaining everything that needed to be done especially for me since I have never had to deal with a plumber before and didn’t know what to expect. Also Misty went above and beyond to help get us finance and all our needs met. Thank you from the Ward family!

Review 80 (2024-08-21 - Rating: 5)
I had an amazing experience with Benjamin Franklin Plumbing Service. Their plumber, Chris, was an absolute professional. He arrived promptly, greeted me warmly, and took the time to thoroughly explain each step of the repair process before getting started. I really appreciated his friendly and patient approach.What impressed me the most was Chriss willingness to show me exactly what the issue was and how he planned to fix it. He not only resolved the problem efficiently but also took measures to ensure that it wouldnt happen again. The pricing was reasonable, especially considering the high-quality service and trustworthiness of the company.Before contacting Benjamin Franklin Plumbing Service, I had a terrible experience with another company called Go Green. The so-called service I received was the worst Ive encountered in decades. I paid an unpleasant individual to inspect the issue, and he suggested an outrageous fix involving cutting through the ceiling from the roof to deal with a simple wax seal problem in the bathroom on the lower floor. Needless to say, Im relieved that I didnt go ahead with their proposal and instead chose Benjamin Franklin Plumbing Service.In contrast, Chris quickly identified and resolved the problem within minutes of arriving. His expertise and professionalism were truly commendable. I couldnt be happier with the service. Thank you, Chris and Benjamin Franklin Plumbing Service!You rock!!!

Review 81 (2024-12-09 - Rating: 5)
Job was done fast and efficient. Works perfectly would recommend to everyone

Review 82 (2024-02-25 - Rating: 5)
I had an excellent experience. Tanner provided detailed explanations in a way that was easy to grasp. Tanner was thorough, polite, well-mannered, respectful, and well-spoken. Not only did Tanner complete the job promptly, but he also succeeded in resolving the situation effectively. Overall, a highly professional and successful encounter.

Review 83 (2023-12-08 - Rating: 5)
Ryan Wright was an awesome person to work with! He came quickly for an emergency I was having in my home. He fixed the issue completely and helped me with next steps. So grateful.

Review 84 (2024-02-15 - Rating: 5)
Tanner was excellent! He was professional, knowledgeable and helpful. Completed the job to our satisfaction. Would highly recommend Benjamin Franklin Plumbing.

Review 85 (2023-12-01 - Rating: 5)
Ryan was awesome. He was reliable, communicated very well, respectful of my home and was very professional. I would recommend and also use this service again in the future. Thank you so much Ryan

Review 86 (2024-03-05 - Rating: 5)
Benjamin Franklin plumbing fixed my problem in 20 minutes, when the other companies took 4 hours at my house and could not figure out the problem. Tanner was very professional, he took time to explain the issues I was having in detail, and gave me plenty of preventative tips to avoid these issues going forward.

Review 87 (2024-07-31 - Rating: 5)
Great guy very professional gave a clear evaluation very pleased with his professionalism and general concern for my problem

Review 88 (2024-01-15 - Rating: 5)
Ryan came out to descale the water heater. He was prompt. Called to let us know he was on his way. Friendly and courteous. Definitely recommend this awesome company!

Review 89 (2024-12-06 - Rating: 5)
We had an emergency situation and they sent Chris out immediately. He spent hours with us replacing hot water heater and making sure everything worked well. I very highly recommend them.

Review 90 (2024-07-01 - Rating: 5)
Zach with Ben Franklin did a great job of evaluating a home that was built in the 40’s. Very knowledgeable and polite.Thanks guys.

Review 91 (2024-12-30 - Rating: 5)
Have always had top notch service from Ben Franklin Plumbing.

Review 92 (2024-07-18 - Rating: 5)
Chris came and explained exactly what was going on with my water heater. Very positive experience.

Review 93 (2024-02-27 - Rating: 5)
Tanner was very informative and professional.He did a great job! I new when I first saw him at my front door wearing foot booties that I had made the right call.Thanks Benjamin Franklin Plumbing .

Review 94 (2024-04-30 - Rating: 5)
Very good job on replacing well pump. Got job done day ahead of planed instalment. They put off other planed jobs that they had to get my water back on. Thank you very much

Review 95 (2024-08-24 - Rating: 5)
Chris was very professional and great at the work he does.

Review 96 (2024-06-26 - Rating: 5)
Chris was so professional and thorough I would recommend him anytime. I would recommend him or this company anytime of day

Review 97 (2024-01-27 - Rating: 5)
Tanner was an excellent technician. He kept us informed at every step. A true professional. Would request him for future service.

Review 98 (2023-11-30 - Rating: 5)
Ryan and Chris can out and were very thorough in their knowledge and expertise in helping me with issues I had with my plumbing concerns. If ever need or have any plumbing issues give them a call. May God bless!

Review 99 (2024-02-23 - Rating: 5)
I had a clogged toilet and Tanner was my plumber. He’s very professional and friendly. He fixed the issue quickly. He also gave me some tips.

Review 100 (2024-11-21 - Rating: 5)
Chris was very helpful in figuring out what our issue was. He was very knowledgeable and courteous. Will definitely use them again

Review 101 (2024-01-25 - Rating: 5)
Ryan was very helpful. He got my issues resolved and I will definitely be using this company again because of Ryan. Thank you very much!

Review 102 (2024-06-18 - Rating: 5)
Prompt response and availability. Explained everything very well worked hard and long to finish in a prompt manner. Polite and professional

Review 103 (2024-02-05 - Rating: 5)
I had a very good experience with technician Tanner this afternoon. He was very thorough and polite. Will definitely use this company again!

Review 104 (2023-12-29 - Rating: 5)
After having two other plumbers try to fix the problem Ryan knew what it was right away. He was very professional and fixed it right away and I have no more toilet problems. I would highly recommend Ben Franklin plumbing.

Review 105 (2023-11-09 - Rating: 5)
Chris, the Owner of this new Benjamin Franklin location & their entire staff is dedicated to providing outstanding client plumbing services & will be a conscientious & valuable addition to the surrounding business community. I highly recommend this business for all your plumbing repair, replacement & maintenance needs.

Review 106 (2024-07-18 - Rating: 5)
Tim and Corey were both outstanding. I cant say enough about there workmanship, honesty, informative and extreme knowledgeable about everything and then some. I will never use anyone else for all my plumbing needs or concerns. Thank you both for making my life so much easier. I really do appreciate everything you did for me. Joan

Review 107 (2023-12-22 - Rating: 5)
Tanner was the plumber dispatched to my restaurant, Uncle Rob Restaurant in Greensboro, NC. Tanner was very professional and pleasant. His work was precise and detailed.

Review 108 (2023-12-19 - Rating: 5)
Service was prompt and professional and we are very satisfied with the service. Especially on short notice and a water heater replacement. Tanner was top notch.

Review 109 (2024-02-15 - Rating: 5)
Tanner did a great job replacing my toilet and replacing my sink drain. He was very nice and very knowledgeable. Thank you Tanner.

Review 110 (2024-11-02 - Rating: 4)
Came did a great job, pricey but in and out!

Review 111 (2024-06-29 - Rating: 5)
Zach was very great came out late at night and had it fixed in no time this company is great

Review 112 (2024-06-27 - Rating: 5)
Awesome job … very professional and very clean … would not hesitate to recommend or use again

Review 113 (2024-09-11 - Rating: 5)
Chris was exceptional today. He was highly informative and respectful. I couldnt be more grateful my issues are fixed today and Ill deal with this company in future matters.

Review 114 (2024-09-25 - Rating: 5)
Mr. Corey was Very professional he answer all our questions and concerns thank you Mr. Corey for all your help

Review 115 (2024-11-06 - Rating: 5)
Everything is back up and flowing well in our guest bathroom. Thank you, Corey, for a great job explaining the work and completing the repair.

Review 116 (2024-03-25 - Rating: 5)
Benjamin Franklin Plumbing of the Triad is great to work with! They are professional and on-time, and ready to help with your plumbing issues!

Review 117 (2024-01-23 - Rating: 5)
Ryan was Very Professional, looked into problem very thoroughly and found my issue within 30 mins. Great service done over all!

Review 118 (2024-10-21 - Rating: 5)
Excellent service. Chris extremely helpful

Review 119 (2024-11-28 - Rating: 5)
Words can not explain how knowledgeable, professional and courteous Tim was. This man knows his job. What he say is what you get (TOP NOTCH JOB WELL DONE!!!) Need any plumbing needs trust me reach out to (Benjamin Franklin Plumbing and ask for Tim!!!

Review 120 (2024-05-07 - Rating: 5)
TIM AND HIS CREWS DID AN EXCELLENT JOBS, VERY PROFESSIONAL. HAPPY WITH THE SERVICES. WILL USE YOUR COMPANY AGAIN!!

Review 121 (2024-01-15 - Rating: 5)
Technician was prompt. Identified problem. Fixed it quickly. Double checked everything to make sure it was fine. Very happy with service.

Review 122 (2024-01-19 - Rating: 5)
I had about 4-5 inches of water in my basement. I needed a new sump pump. Not only did they come the same day I called, but my sump pump was installed the same day. Ryan was friendly, answered every question/concern I had. And, the price was nice. I would definitely recommend Benjamin Franklin Plumbing. The old pump on the left compared to the new one on the right.

Review 123 (2024-08-13 - Rating: 5)
I did not use this company for the work as they were too expensive. They did come out to look at the sewer line issue and were very professional and did follow-up with me. My basis for a 5 star is their professionalism - not work - as I did not use them.

Review 124 (2024-05-23 - Rating: 5)
Zack is great very knowledgeable friendly explained everything to me.will recommend you to other people

Review 125 (2024-06-10 - Rating: 5)
This is truly a professional company. Very trustworthy and dependable. I highly recommend.

Review 126 (2023-12-13 - Rating: 5)
Ryan and his team arrived promptly, were courteous, and resolved our issue quickly. Very satisfied.

Review 127 (2024-07-05 - Rating: 5)
Explained every so well…. Very courteous and helpful… Chris was very helpful

Review 128 (2024-05-25 - Rating: 5)
Zack was very nice and professional. He finished the job quickly.

Review 129 (2024-04-16 - Rating: 5)
Tim was extremely helpful and professional. Thanks for coming out the same day to fix the problem.

Review 130 (2024-02-23 - Rating: 5)
Explained my issue clearly and professionally. Once the origin of my leak is found I will definitely call BFP to do the job.

Review 131 (2024-05-01 - Rating: 5)
Awesome service. Zach solved a years long problem, very professional and explained everything.

Review 132 (2024-03-14 - Rating: 5)
Technicians were very professional, efficient and willing to explain the details of their work. I would highly recommend them!

Review 133 (2024-02-04 - Rating: 5)
The person who came to check was really kind and safe. Thank you so much.I definitely recommend this company.

Review 134 (2024-03-30 - Rating: 5)
Tim Southard was very knowledgeable & went over and above to meet my needs without trying to sell me what was not needed

Review 135 (2024-06-11 - Rating: 5)
The guys (Chris and Tripp) came by and gave us an estimate for what we needed done in the house we just moved into. It was quite a bit of plumbing work , and they worked with us so we would be able to have the necessary repairs done right away, and finish the other things down the road.Very polite and friendly and helpful! Cleaned up after themselves when finished. Chris even brought us back sweet tea and a sandwich when he went for lunch break! Who does that? 😄

Review 136 (2024-07-18 - Rating: 5)
The service provider was very thorough and honest with his assessment. He even took time to help with my loan application paperwork. I would definitely recommend to anyone who has plumbing trouble.

Review 137 (2023-12-27 - Rating: 5)
Ryan was great. Got us up and running quickly to avoid our sales loss. Give the man a raise.

Review 138 (2024-08-02 - Rating: 5)
Tim is very friendly, professional and knowledgeable.

Review 139 (2024-03-26 - Rating: 5)
These guys did a great job for us. They seemed to really care about their customers.

Review 140 (2024-02-12 - Rating: 5)
Tanner was on time very professional. He had shoe covering. He did a complimentary check on the entire house.

Review 141 (2024-08-13 - Rating: 5)
The men were very helpful and they did a good job.And they told us just what needed to be done.To keep from having more problems.Thanks Tim.

Review 142 (2024-10-02 - Rating: 5)
Very detailed in the analysis of the problem . I would highly recommend.

Review 143 (2024-04-18 - Rating: 5)
Tim Southard did an excellent job. I highly recommend him.

Review 144 (2024-06-19 - Rating: 5)
Great and dependable service. Chris explained EVERYTHING and was through.

Review 145 (2024-07-26 - Rating: 5)
Great service. I appreciate Corey coming to evaluate the problem.

Review 146 (2024-07-29 - Rating: 5)
Excellent service! Very detailed!

Review 147 (2023-12-09 - Rating: 5)
Showed up on time and did the work for less than expected. Won’t try to over-bill you. Also give out free turkeys around Thanksgiving!

Review 148 (2024-01-04 - Rating: 5)
Good work and reliable. He was very professional and very polite.

Review 149 (2024-10-14 - Rating: 5)
Chris was Fantastic and easy to deal with!

Review 150 (2024-04-09 - Rating: 5)
Fast response time and extremely knowledgeable - highly recommend as a go-to plumber!

Review 151 (2024-06-10 - Rating: 5)
These guys are awesome. They came in and made an assessment of the issue at no cost. Then came back and did the job right. I wouldnt recommend anyone else.

Review 152 (2024-08-19 - Rating: 5)
Chris is a good plumber and honest

Review 153 (2024-10-03 - Rating: 5)
Very professional and affordable.

Review 154 (2023-12-14 - Rating: 5)
Pleased with their service. They were on time and friendly and solved the issue in a timely manner!

Review 155 (2024-12-13 - Rating: 5)
Chris was very helpful and explained what was going very well

Review 156 (2024-08-01 - Rating: 5)
Great service clean and easy

Review 157 (2024-06-22 - Rating: 5)
Chris went fishing and hooked a big one!

Review 158 (2024-05-09 - Rating: 5)
Very professional, reasonable rates, excellent service. Everything was explained very well. Very good job, done exactly as they promised.

Review 159 (2024-04-10 - Rating: 5)
We had a great experience with Tanner and Adam with a free plumbing home inspection. They supplied us with great service and resources for making an educated decision on a whole home water system. We are currently looking into the options that were presented.April Update: After looking into several plumbing options and companies, we ended up deciding on a third party 3-stage water filter from Amazon installed by Benjamin Franklin. Tim and Martise who were our installers were fantastic and gave us a great walkthrough of the system. It is working great and even though we are on city water we can tell a big difference in the taste and cleanliness of the water and no longer need a Brita filter. Thanks again to the entire team!

Review 160 (2023-12-08 - Rating: 5)
Great experience. Comforting to know that all of their employees are background checked.

Review 161 (2024-01-02 - Rating: 5)
Ryan did a great job taking care of a clogged drain and vent replacement!

Review 162 (2024-04-13 - Rating: 5)
We called Benjamin Franklin Plumbing with an emergency water leak in our front yard. They sent Tim out within an hour. He assessed our problem and fixed the leak. He was so kind, efficient, and explained what caused the leak and how he fixed it. We thought the price was fair and will definitely call Benjamin Franklin Plumbing again if we have another plumbing issue.

Review 163 (2024-05-08 - Rating: 5)
Tim and Martis. We’re Fast, and efficient with our water emergency! Fantastic crew

Review 164 (2024-05-08 - Rating: 4)
The only thing is the cost, not many people charge 1000.00 an hour

Review 165 (2024-02-27 - Rating: 5)
They sent a plumber within 30 minutes. Did a great job. Price was reasonable.I would highly recommend this company for plumbing service.

Review 166 (2023-12-28 - Rating: 5)
Thanks goes out to Tanner Stewart. This guy was extremely knowledgeable and helpful about everything. I’m on the fence as far as getting the work done due to my budget right now but if I decide, I will definitely be getting back with him. Thank you man. I appreciate your help!

Review 167 (2024-04-08 - Rating: 5)
Very Great service arrived early talk to me through out the entire process. Good Job

Review 168 (2024-04-22 - Rating: 5)
Tim was so nice and helpful. I’m glad I called you guys! Thank you

Review 169 (2024-06-26 - Rating: 5)
Very good job. Appreciated.

Review 170 (2024-06-28 - Rating: 5)
Very knowledgeable and helpful 👌

Review 171 (2024-09-24 - Rating: 5)
Good quality service!

Review 172 (2024-01-04 - Rating: 5)
Tanner was very professional show me what was going on with my pipe thank you

Review 173 (2024-05-01 - Rating: 5)
Came to fix our problem quickly and our 2 technicians were awesome.

Review 174 (2024-02-26 - Rating: 5)
Very good job well done , on time , no mess left behind, technician was very courteous .

Review 175 (2024-04-24 - Rating: 5)
Tim was super professional and nice. Will use again.

Review 176 (2024-05-07 - Rating: 5)
I’m going to keep Tim on speed dial.

Review 177 (2023-11-14 - Rating: 5)
The leadership team at Ben Franklin of the Triad are excellent. They are very responsive and strive for the best. They are a pleasure to work with and have a high motivation. They have a high level of plumbing knowledge and are friendly from start to finish!