Roto-Rooter Plumbing & Water Cleanup

Located in Kansas city, Missouri

Address: 1414 Wyoming St Ste 10, Kansas City, MO 64102, United States

Phone: +1 816-412-0870

Rating: 4.8

Services

On-site services
Language assistance
Wheelchair-accessible entrance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-28 - Rating: 5)
Tom was fantastic! He leveled my toilet quickly and efficiently, demonstrating impressive expertise throughout the process. I appreciated his punctuality and attention to detail, making the whole experience seamless. He even braved the spiders in the crawl space! I highly recommend him!

Review 2 (2024-12-11 - Rating: 5)
I think my repair man wrote my number down incorrectly because I never received the text to write a review and I just want to make sure he receives the praise deserved. On 12/7 Skylar showed up for my appointment (right on time) and was so helpful! I was really impressed with his professional attitude, knowledge, and speed! I really appreciated that he took the time to explain and show to me the problem/how things work. It was also an added bonus that he was super tidy! He made sure the area looked the way it did when he arrived. 10/10 experience with Skylar, you guys have a great employee! Keep him happy 😂 they don’t come around often!

Review 3 (2024-12-21 - Rating: 5)
They were able to come out at 10:30p on a Friday night to clean my drains. Aubrun was very kind and friendly and got right down to business. My friendly black lab didnt bother him, he kept his focus on me and didnt address her at all which was perfect.He explained how to maintain my drains and was super efficient about it all. Great experience!

Review 4 (2024-12-31 - Rating: 5)
New Year’s Eve and my main line was backed up. They got here within an hour, got it done and cleaned out! Very nice and professional. Will definitely use them again if needed!

Review 5 (2024-12-27 - Rating: 5)
Brandon arrived early for our appointment. He accessed the problem with the water line. Brandon was very thorough in explaining exactly what was causing our issue and with his expertise gave us the answer to help solve our problem. He was curtious and friendly. He laughed with us. I will recommend Brandon of Roto Rooter to all my friends and family. Bless this young man.

Review 6 (2024-12-19 - Rating: 5)
Chris did an awesome job explaining step by step what he was doing while explaining what the issue with my parents toilet was. He was very knowledgeable on what he was doing and installed everything and cleaned up his work area and carried the old toilet out to curb. I would definitely recommend Chris and your company to anyone who is in need of plumbing work

Review 7 (2024-12-26 - Rating: 5)
Tom came out within an hour of my call about my clogged drain and was extremely courteous and professional. Had my kitchen sink back up and running in no time and even gave me lots of helpful tips for the future.

Review 8 (2024-11-26 - Rating: 5)
Even though Roto-Rooter was slammed with jobs, they managed to get Nate out to our house to figure out the issue. He figured out the problem and got it resolved in what I considered record time. He communicated the entire time to let me know what he suspected and he was right. I hope I wasnt too much of a nuisance but he was patient and friendly. Thanks Nate and R-R for saving the day! Youve won a new customer!

Review 9 (2024-11-25 - Rating: 5)
We had an overflow in our toilet and floor drain. Aaron was dispatched to assist with the cleanup or repairs. He was awesome. Very friendly communicative. Highly recommend!

Review 10 (2024-10-29 - Rating: 5)
They were at my house wishing 20 min. The plumber was professional and went above and beyond by helping me find my drain outside and explaining how my pipes and system were laid out. He was kind and took extra time to make sure I understood the job that was being done and the process of the repairs.

Review 11 (2024-10-15 - Rating: 5)
Corey & Brad did an amazing job fixing our 1st floor & basement plumbing issues. They were honest about the pricing beforehand, wonderful about giving details as they went along, and they completed the job efficiently!! I’m very grateful for their hard work and would highly recommend going to them!

Review 12 (2024-08-21 - Rating: 5)
Cory was very helpful and professional. He easily worked with me to identify the issue with our basement drain and was patient with our home warranty company as they requested information related to his diagnosis and treatment. Cory was thorough in his clearing of the trap and the main drain line and instructed me on the appropriate level of water in the bowl and when to be concerned if and when the calcium buildup returned. All said the line was cleared and our buildup issue has been addressed. We are new home owners and so finding a reliable, trustworthy professional like Cory is great! If Roto-Rooter is reading this, please consider this a most positive review for Cory when it comes to considerations for a raise or bonus.

Review 13 (2024-12-17 - Rating: 5)
I was really happy with my service. Brandon came out and fixed all the issues I was having with the water heater. They were able to come out quickly, which was nice because I was leaving for a trip in a couple days.

Review 14 (2024-12-12 - Rating: 5)
Had a leaking hot water tank in the middle of the night. Appreciated being able to reach Roto Rooter after hours to secure the earliest next service call time available. They texted in the morning to confirm when promised, and arrived promptly in the window provided. I called 2 other well advertised companies with 24/7 service and one had no availability same day with no additional follow up and the other promised a call back that still has not happened 2 days later!Aaron was prompt and thorough, friendly, informative even beyond the basics. Appreciated the 2 additional team members that also came onsite to check for water damage and test water quality. Was able to have same day replacement completed once approved for in house credit with 0% interest with a good term. Would recommend to others and will always be my first and ONLY call for future needs!

Review 15 (2024-12-30 - Rating: 5)
Brandon has done excellent work for us. He is dependable and very patient when explaining what needs to be fixed or when answering questions.

Review 16 (2024-05-29 - Rating: 5)
Overall, an excellent job done in a short amount of time, and for a comparable price.Cameron and Corey were exceptional! They were both friendly and knowledgeable. I never had a question unanswered. They were able to adapt to requests and unexpected issues quickly.I know just enough about plumbing to check in and be annoying. Plus I was trying to fix other things while they were working. But Cameron and Corey never got upset or slowed down. We were able to work perfectly parallel without issue. Asking a ton of questions wasnt an issue. We were able to collaborate to make work easier for all of us.The work itself looks great! New water heater, new gas lines, replaced cpvc with pex on half the house. The pex and gas lines run in places that make sense, and the old janky mess has been removed. They ran New lines where I needed them, and made it easy for me to attach fixtures myself at a later time.Im sure I could have done this work cheaper myself, but it would have taken longer, it wouldnt be guaranteed, not been as high of quality, and I would have made mistakes. Watching Cameron and Corey work and asking questions was worth it alone! I learned a good amount about plumbing.In conclusion, Im glad I had Cameron and Corey come out. Incredible work, no complaints whatsoever.

Review 17 (2024-08-19 - Rating: 5)
Nate the plumber who came to do the work was professional, friendly, and courteous. We were very comfortable with the work he performed. Thank you for employing such a wonderful employee.We will definitely be using your company for any future plumbing issues.

Review 18 (2024-10-27 - Rating: 5)
We had a crisis with a clogged drain. Roto rooter was very prompt in getting someone dispatched to our home - arrived within 30 minutes. Thomas was able to quickly solve the problem in 10 minutes and was kind enough to only charge us the service call as he didn’t actually have to unclog the drain. We appreciate his efforts to make our day. Thank you!😊

Review 19 (2024-11-28 - Rating: 5)
Aaron was great! With sewage coming up through the floor the day be for Thanksgiving, Roto Rooter came out in 40 minutes and was able to solve our problem quickly and professionally. Many thanks!

Review 20 (2024-10-08 - Rating: 5)
Tom was great. He was very helpful in removing the sewer snake that I had lodged in my line. He helped me wrestle the machine into my car and then he cleared the line after my aborted attempt to do so. Pipes are once again clear.

Review 21 (2024-11-27 - Rating: 5)
We had an emergency where the water level control arm broke in our toilet after the water flow failed. We called our normal plumber said it was an emergency and were told they wouldnt be able to fit us in any time soon. Meanwhile we have water flowing into a tank that has no control to stop said flow. To keep the bathroom from flooding, we had to turn the water off. Our normal plumbers gave us contract information for another plumbing company and they couldnt get to our emergency for more than a day as well. So having to turn the water off and on and the inlet to the house is just a no go. So we called roto rooter. Within two hours of the call the tech was on his way. He was very knowledgeable, and repaired the problem along with giving options for entire toilet replacement which unfortunately isnt doable. Old house old toilets pipes have almost no grade to them meaning low flow toilets will lead to clogs. The tech was very nice as well and fixed everything up for us and went on his way. It may be been more expensive than our normal plumbers but the two hour response time to an emergency that could result in massive water damage in a house is way more proper than 4+ days. Thank you again.

Review 22 (2024-09-01 - Rating: 5)
This was my first experience needing a plumber and I was a little nervous about what to expect. After everything was all said and done I had to have three different people out to my house within a 24 hour period. One unclogged my kitchen sink, one performed a camera inspection of my sewer line, and one jetted everything clean. All of them did a great job and went the extra mile to make sure the issue was taken care of for good. I would highly recommend these guys to anyone.

Review 23 (2024-11-15 - Rating: 5)
When I call Roto Rooter I intentionally request Chris Smith because he does my jobs right the first time w/o me having to supervise him, or look over his shoulder. He is an honest, master plumber with strong communication skills, and he keeps me informed, explaining everything. I strongly recommend Chris Smith for all Roto Rooter plumbing needs.

Review 24 (2025-01-03 - Rating: 5)
Corey and his worker did great job. Honest with their work. And where clear on the problem they found. And what needed ti happen to prevent issue again.

Review 25 (2024-10-28 - Rating: 5)
Aaron came out, same day, and did an outstanding job. Very knowledgeable, friendly, clean job site, and got everything done. Very happy with the service. Would recommend again.

Review 26 (2024-10-07 - Rating: 5)
Tom was friendly, thorough, and efficient with our water heater repair. He checked for a gas leak as well, located it, and made the necessary repairs, and then double checked to make sure the leak was fixed. Thanks again, Tom for getting it done in a timely manner.October 6, 2024

Review 27 (2024-10-18 - Rating: 5)
Aubrun was the man who came to our house late last night to fix our backed up line! He was able to get the line cleared within a short time! Forever grateful to have it fixed so quickly especially at 10pm! He came out with no complaints about the time, very friendly and knowledgeable! Thank you again! The Brown family!

Review 28 (2024-11-03 - Rating: 5)
Aaron did a great job ….worked so hard to diagnose our sewage backup problem in our basement. Highly recommend him and Roto-Rooter for problems like ours. 10 stars if I could!

Review 29 (2024-10-02 - Rating: 5)
After being unsuccessful shutting off water to my home they were able to get there within the hour. Tom was amazing, took the time to explain and answer my 150 questions. He was thorough and calmed my nerves. I am so glad I chose this company.

Review 30 (2024-10-06 - Rating: 5)
My experience with Roto Rooter was as painless as possible. A clogged kitchen sink was resolved within 60 minutes from initial phone call to payment!😊. Corey was great, dispatcher was great. Would recommend and use again. Reasonable price.

Review 31 (2024-11-18 - Rating: 5)
Brandon H. Did an amazing job working on my water heater today. He was very professional.And courteous. He explained everything he was doing And left no mess behind at all he was great. Thank you, Brandon.

Review 32 (2024-08-20 - Rating: 5)
Nate did great! Very helpful in coming out and taking a look at my plumbing issues and answering any questions!Update: Nate came back out and went above and beyond to fix the issue I had. Great work!

Review 33 (2024-12-02 - Rating: 5)
They came out last minute on a Sunday! I was so relieved! Tom was great! Super polite and helpful! I would recommend a friend or family.

Review 34 (2024-10-19 - Rating: 5)
Brandon did a fantastic job! He explained everything in detail and to where my boyfriend and I could understand. Sheila and Brandon helped step by step to call claims. Got the job done in a good timely manner!

Review 35 (2024-11-17 - Rating: 5)
They get a five star rating for being available on a Saturday with no extra charge and because Aaron, our service man, did a great job and was very pleasant. Their pricing seemed high, but I don’t really have anything to compare it to.

Review 36 (2024-08-12 - Rating: 5)
From start to finish Roto Rooter kept me informed of when my technician would arrive. Nate arrived within the window they gave me. He was very professional. He assessed my problem and then gave me a bid of what it would cost and about how long it would take. He gave me a $100 discount as I am a senior citizen.Nate explained everything he was doing to me. He was very careful not to get any dirt or grease on my floor or counter. Once the job was done he cleaned up after himself and made sure to leave things the way he found them. From start to finish this was a very pleasant experience. I would highly recommend Roto Rooter and Nate to anyone who has a plumbing problem.

Review 37 (2025-01-01 - Rating: 5)
Aaron was great! Was able to come early, stayed until the problem was fixed and was very informative. Highly recommend.

Review 38 (2024-08-04 - Rating: 5)
Aaron was very professional and friendly. He went above and beyond to fix our problem with the clogged drainage line plus did everything possible to try and get someone out tonight to run the camera through the lines and ended up finding someone who will be out in the morning. I appreciate his dedication and customer service.

Review 39 (2024-12-29 - Rating: 5)
Definitely appreciate the efficient work and explanation of what’s going on with my pipes. Quick job got it done. Appreciation all across the board.

Review 40 (2024-11-13 - Rating: 5)
Aaron W came out quickly and checked out the issue thoroughly! He offered a fair quote and was incredibly friendly. I’ll call him first for any future problems!

Review 41 (2024-07-04 - Rating: 5)
Super impressed. After a long night of rain, our sump pump would not turn off, the internal float was bad. Called RR and they had a tech out within the hour on the 4th of July ( no up charge). Cory was very knowledgeable, efficient and friendly. He completed a replacement within an hour and everything is functioning perfect. Highly recommend.

Review 42 (2024-09-30 - Rating: 5)
Great company. Responded quickly. Nate with plumbing went above and beyond to make sure leak was fixed completely. Great crew and would definitely use again. Thank you Roto-Rooter!

Review 43 (2024-11-11 - Rating: 5)
Corey was super friendly and resolved our problem swiftly! We had an emergency with our main line, and Roto-Rooter’s communication and efficiency at getting someone out to us asap was greatly appreciated.

Review 44 (2024-10-11 - Rating: 5)
Brandon was great. He identified the problem. We wanted to do the repair and let us know all the supplies we needed. He was very helpful and nice. Would absolutely recommend him.

Review 45 (2024-10-12 - Rating: 5)
Nate did an awesome job locating our sewer issue and directing is to what we need to do to get that fixed. He was very polite, considerate and provided stellar customer service.

Review 46 (2024-12-23 - Rating: 5)
Aubrun came to the rescue when TWO of our sinks became clogged at the same time and we couldn’t get either unclogged on our own. He got them sorted out and gave us some sound advice 10/10 so glad he was able to take care of us!!

Review 47 (2025-01-03 - Rating: 5)
This is now the second time Ive used this company in the past few months Dakota and Corey were wonderful showed up on time had Smiles very friendly and professional didnt waste any time got right to business. I would highly recommend this company to anyone with plumbing issues.

Review 48 (2024-10-12 - Rating: 5)
Aaron was a fantastic technician. He was quick and efficient. Diagnose the issue in a short period of time and assisted with a Resolution. Would highly recommend to friends and family.

Review 49 (2024-08-27 - Rating: 5)
I had a pressure reducing valve replaced by them recently. Corey who did the work was very efficient & knowledgeable. The work was completed within an hour or so and we were very happy with the job. Replacing this is expensive, the estimated cost is $ 900-1000.

Review 50 (2024-10-18 - Rating: 5)
Aaron was great, straight forward about the issue. Had my credit been approved I would definitely use for water heater replacement. But got my water back on at least.

Review 51 (2024-11-30 - Rating: 5)
Fixed our plumbing problem same day we called. Great service, reasonable prices and no mess afterwards! We would definitely recommend again.

Review 52 (2024-07-25 - Rating: 5)
I had a fantastic experience with the plumber who came out. He was incredibly kind and took the time to explain everything to us clearly, without making us feel awkward or uninformed. Even though he didnt find any issues that matched our concerns, he didnt charge us for his visit. Highly recommend Roto-Rooter Plumbing and Water Cleanup services for his professionalism and genuine customer care!

Review 53 (2024-07-21 - Rating: 5)
Aaron helped us out tremendously by going through our plumbing inspection packet, to diagnosing all issues in our home. Very friendly to speak with, knowledgeable, and a fellow Army veteran. Looking forward to him servicing our home in the future too!

Review 54 (2024-11-03 - Rating: 5)
Wow, called them Sunday afternoon for a faulty leaking main valve. Thomas showed up a couple hours later, replaced the valve on the main, and also helped fix our toilet. He was in and out in about an hour, and my house is no longer under threat of flooding. Thomas is amazing tech, and while I hope I dont have to call them any time soon. If I do, I hope they send Tom again.

Review 55 (2024-09-02 - Rating: 5)
They were able to come in less than 2 hours (even on a holiday) and got everything back working again! Nate was very professional and took the time to explain what what he was doing and why.

Review 56 (2024-09-05 - Rating: 5)
Corey showed up on time and was professional. Evaluated the issue and suggested the coarse of action which was NOT the most expensive, no upsell. Cleaned up after the work asked if I had any question and collected his gear. Pleasure doing business with Corey even if this wasn’t a pleasant job to be done.

Review 57 (2025-01-03 - Rating: 5)
Auburn was attentive, professional quick work of clearing the drain. Upfront pricing and easy transaction.

Review 58 (2024-09-24 - Rating: 5)
Aaron was very professional to deal with. He walked my through all my options and made it easy to deal with a stressful situation of having your sump pump stop working right after a rain storm. He stayed and finished the job even after he was supposed to be off the clock. No doubt he is my recommendation for anyone looking for plumbing needs.

Review 59 (2024-07-08 - Rating: 5)
Had a drippy faucet and my shutoff valves needed replaced. So nice to have same day service even on the weekend without additional charges. My serviceman, Tom, was great. He was polite, explained everything clearly, and overall Im pleased with the experience.

Review 60 (2024-12-16 - Rating: 5)
Nate’s (and trainee) service was great! They were cordial , quick and professional. We added on to the job and everything exceeded expectations.

Review 61 (2024-07-08 - Rating: 5)
I called at 8pm on a Sunday evening with an emergency and was given a 2-3 hour window. Tom showed up within an hour! We walked through the issue and he gave me the possible cause as well as multiple options to fix. He was quick, professional, and cleaned up after the work. Great experience working with Tom and grateful he was available!

Review 62 (2024-09-02 - Rating: 5)
Nate was fabulous. He came out on a Sunday and solved our weird mystery so that we had hot water and a working dishwasher again. We are very grateful

Review 63 (2024-10-05 - Rating: 5)
Tom was great. They had him at our house in less than 2 hrs on a Friday night. Tom was polite professional and explained everything as he went

Review 64 (2024-09-24 - Rating: 5)
Tom was wonderful. Patient, thorough, explained everything, cleaned everything up. This was especially appreciated since I have waited over two hours past the timeframe I was down to receive service. Highest marks to Tom!

Review 65 (2024-07-30 - Rating: 5)
Excellent in every way! Fast to arrive in an SOS situation, super nice and professional. They resolved our issue and offered details about what services they could provide to help us fix our mess! 100% will be calling on them when we need them! thanks to the guys for their help today!

Review 66 (2024-12-27 - Rating: 5)
Very respectful and was super nice. Took care of my clogged toilet in less than 20 minutes. Saved my day!

Review 67 (2024-11-06 - Rating: 5)
Great service as always! Tom was especially helpful and very professional. Never had a bad experience with Roto-Rooter. Great price and service-thank you!

Review 68 (2024-10-26 - Rating: 5)
Tom was very knowledgeable and efficient with his work done for my main line. His customer service is excellent and he deserves weekends off, with pay.

Review 69 (2024-12-23 - Rating: 5)
Tom was very professional and thorough. He took care of the problem on a Sunday afternoon. The prompt response was greatly appreciated.

Review 70 (2024-07-08 - Rating: 5)
Tom was absolutely fantastic. We had a leak in in the connection to the main spigot in the shower that resulted in water dripping into our unfinished basement. I called Roto around 1:40PM, and Tom was on-site within a couple of hours later initially just for an inspection. He figured out the issue, laid out a few options, and then got to work to fix the leak despite it being after 5PM when people normally call it a day. He had it fixed by 6/6:30; super appreciate his promptness, skill, communication, and attitude during throughout the entire process.

Review 71 (2024-10-31 - Rating: 5)
Corey and Mike and were so helpful! They responded quickly and were able to fix our sink even faster! I was very impressed with how efficient they were!

Review 72 (2024-11-11 - Rating: 5)
Our technician arrived quickly, assessed the situation and got to work! He explained how to prevent future blockages. Very helpful and nice!

Review 73 (2024-10-04 - Rating: 5)
David Robinson was articulate & knowledgeable.I learned a few things. Kind & professional….. otherwise i wouldnt of shelled out $1500 .Looking forward to putting this behind me. I just list my husband & now im not hardly sleeping at all. I just want it over. Thank you for helping me

Review 74 (2024-10-11 - Rating: 5)
He was very helpful with explaining the issue and why the issue may have occurred. Took all the precautionary actions fixing the issue. He was awesome. Need more like him in the field.

Review 75 (2024-07-30 - Rating: 5)
Nate was very professional and knowledgeable. He replaced my sink faucet in my “vintage” bathroom of issues and did an amazing job! Would definitely recommend!

Review 76 (2024-09-28 - Rating: 5)
The service tech Aubrua was outstanding. He was knowledgeable, very polite, and did a great job. Your lucky to have him as your employee.

Review 77 (2024-07-07 - Rating: 5)
Aaron was very friendly and stayed until job was done. Was helpful on information about other items in the house.Overall great service, fast response time. Will recommend roto rooter going forward.

Review 78 (2024-10-10 - Rating: 5)
Aaron was very informative and gave us all the details about what needed to be done. He was efficient and got us taken care of quickly and the price was fair!

Review 79 (2024-12-14 - Rating: 5)
Fast, knowledgeable service. Water heater quit Saturday morning and our tech had it working by Saturday afternoon. Very pleased.

Review 80 (2024-11-19 - Rating: 5)
Professional and courteous! Arron assessed the issue and took care of the problem. I pleasantly surprised he cleaned up the area after he serviced the clogged drain.Thank you!

Review 81 (2024-10-31 - Rating: 5)
Cori was great as always! He cleared a calcium buildup out of my sink really quickly. He’s always my go-to when our pipes decide to act up!

Review 82 (2024-12-31 - Rating: 5)
Great service. Polite services. Super respectful and friendly. Highly recommend. Aaron was the best.

Review 83 (2024-12-08 - Rating: 5)
Nate was fantastic!!! Fixed my problem fast! He also loves dogs so that’s a plus.Great experience overall

Review 84 (2024-10-30 - Rating: 5)
Chris came out right away and fixed our main line issue! Thank you so much. He was very informative and insightful

Review 85 (2024-10-13 - Rating: 5)
We needed an emergency plumber on a Saturday night and Aaron came out. He was fast, efficient, friendly, educated me on my issue, and honest in giving me all my cost options.

Review 86 (2025-01-01 - Rating: 5)
I had a drain backup. Service was prompt and very professional! My service man was the best at answering my questions.

Review 87 (2024-10-04 - Rating: 5)
The service we received on repairs to our pipe in the bathroom dealing with our toilet stool was outstanding. The time of arrival was promp. Thank you Ro Ro Rotor for your outstanding service.

Review 88 (2024-09-20 - Rating: 5)
Had some standing water in the basement. Corey was out there within an hour of my call, found the problem, diagnosed it and had it repaired and cleaned up in about an hour. Corey was very professional and communicated everything I needed to know!

Review 89 (2024-07-16 - Rating: 5)
Corey was fantastic!! We had a shower handle break so the water ran non-stop. We had to cut water to the house and with 2 kids I was worried about having no running water. Corey was here incredibly fast and got it fixed in no time! He informed us of everything as he went along. Very knowledgeable and kind. Will use again for plumbing emergencies!

Review 90 (2024-10-10 - Rating: 5)
Rotor rooter arrived when they said they were going to come. Corey came in looked at the situation identified, it understood what I was saying and went to work.They offered me a special deal and I took it.And he was here set up and gone in under forty five minutes

Review 91 (2024-12-01 - Rating: 5)
They came out within half an hr and took care of my clogged main drain, seemed pricey but was well worth it considering it was on Black Friday and I needed it done

Review 92 (2024-10-16 - Rating: 5)
Great in putting in my pipes for most of our house. Cory and Brad did an amazing job. 10 out of 10. Thanks again for your professionalism.

Review 93 (2024-11-08 - Rating: 5)
Brilliant experience today. Both Corey and his apprentice were smart and methodical. This is good business

Review 94 (2024-08-27 - Rating: 5)
Keion and the other plumber working with him were outstanding to work with. They expedited necessary parts from Indianapolis overnight and were instrumental in ensuring our business suffered very little down time.

Review 95 (2024-06-27 - Rating: 5)
Received great service again from Roto Rooter with Aaron W. He was professional, efficient, and helpful. With this visit, he unclogged a shower drain. He gave some tips and spotted a few issues that will need addressed and things to looked for. He even tried to clean up a messy mess. He stayed until the job was completely done.

Review 96 (2024-10-14 - Rating: 5)
Tom showed up quickly after calling Roto-Rooter about a main drain blockage. He was very knowledgeable and was able to get the blockage cleared.

Review 97 (2024-10-22 - Rating: 5)
Nate is a first-class technician. Considerate, great communication, and goes above and beyond. He is what makes great service companies.

Review 98 (2024-11-13 - Rating: 5)
Nate was super nice, and incredibly informative. Helped us with all of our issues and kept us in the loop through the entire process.

Review 99 (2024-07-09 - Rating: 5)
Arron was very thorough. After he sneaked the pipe , he ran several testis and made sure no more leak. He is very friendly with good manner.. I strongly recommend. .

Review 100 (2024-10-16 - Rating: 5)
Aaron was friendly and knowledgeable. He was able to unclog our kitchen sink while keeping the area clean.

Review 101 (2024-07-03 - Rating: 5)
Nate is very professional and thorough with his work. Very knowledgeable and advised me on many other aspects with it came to our water system.I highly recommend him for others and future projects!

Review 102 (2024-08-08 - Rating: 5)
The technician they sent out (Nate Michalowski) was very helpful and personable. He also explained the different procedures that were available for our specific issue. Would highly recommend

Review 103 (2024-05-04 - Rating: 5)
Nate and his supervisor were perfectly professional. As a renter, they contacted my landlord immediately and let him know the problem so that I could get into a safe place while they worked hard on the huge roots running through my pipes. With their professionalism and knowledge I would recommend them to anyone with any problem as mine was quite a bit complicated. Thank you guys! -- side note (they were respectful and kept the place clean and were courteous.)

Review 104 (2024-06-30 - Rating: 5)
Nate was fantastic, 10/10. He explained how different parts worked, what was wrong, what would be needed to fix the issue, and was just super thorough. I appreciated him taking the time to go over everything with us and making sure everything worked.

Review 105 (2024-12-21 - Rating: 5)
Plumber specialists arrived timely, trouble shot the kitchen sink clog, and resolved problem quickly. Professional and thorough.

Review 106 (2024-12-08 - Rating: 5)
Nate was vey polite and cleaned up after he finished. Nate answered my questions and was very deliberate in finding my problem. Thanks you Nate.

Review 107 (2024-10-18 - Rating: 5)
Aaron who performed our service today was very efficient and helpful. Issues resolved in no time and added some advice to prevent future problems.

Review 108 (2024-06-14 - Rating: 5)
Nate M. was a spectacular tech, easy going, fast, and very friendly! Fixed my problem right up. I’m glad my dogs didn’t scare him off like other service techs. 110% would recommend Nate to anyone.

Review 109 (2024-10-26 - Rating: 5)
Nice man came all the way fromKCMO snaked the outside pipes and found root of cause price is good too highly recomend roto rooter.

Review 110 (2024-07-17 - Rating: 5)
Nate M. was very courteous and explained everything as he went. The installation of the new hot water heater was not an easy job, and he definitely made a horrible situation better!Thank you Nate!!

Review 111 (2024-06-18 - Rating: 5)
Nate did a fantastic job with installing our descaler. Chris did a great job with explaining everything when it came to water softeners and gave us a great deal. Highly recommend using both gentlemen.

Review 112 (2024-09-09 - Rating: 5)
We appreciated the fast service and knowledgeable technician. Everything was explained well and the job was done well. Nate is awesome!!!

Review 113 (2024-09-03 - Rating: 5)
Nathan was a great rep who clearly communicated his work, and didn’t oversell us on the repair. Highly recommend.

Review 114 (2024-06-24 - Rating: 5)
Aaron was extremely helpful in diagnosing the issue causing our ceiling leak. He also gave great advice on our water system and was extremely kind. Would definitely recommend!

Review 115 (2024-12-27 - Rating: 5)
Excellent service, very thorough, personable, and on time. Will definitely use again!

Review 116 (2024-06-07 - Rating: 5)
Best experience we have had with a plumbing company. We have had a string of bad luck with plumbing in our office and Roto Rooter has been quick and efficient and has been extremely fair in pricing. Highly recommend them for your commercial plumbing needs

Review 117 (2024-07-16 - Rating: 5)
Aaron was just amazing! He was so helpful and kind, we are first time home owners and appreciated his guidance so much. Thank you, Roto Rooter!

Review 118 (2024-09-15 - Rating: 5)
Nate was great! Informative and helpful. Went above and beyond helping us deal with an overflowed sewer (not a fun situation).

Review 119 (2024-10-10 - Rating: 5)
Nate was super helpful and full of information. I appreciated working with him and would recommend his service to others.

Review 120 (2024-10-29 - Rating: 5)
Great experience. Had to take a couple runs at getting the snake through. Will come back again and ask for Cory next time.

Review 121 (2024-10-22 - Rating: 5)
Branden H. was very knowledgeable and was able to fix the problem in a timely manner. He also was able to answer any questions that I had. Thank you Branden

Review 122 (2024-07-07 - Rating: 5)
We normally try to use those I know a guy local services for household maintenance we cant handle, but when its Saturday night, you have standing doodoo water in your laundry room, and you know the small operations charge more for emergencies, the first name that comes to mind is the one you grew up hearing on the radio.Roto-Rooter, and more specifically, Tom, came out on a weekend, got the basement dried up, unblocked the pipes, and got us back to where we could use the kitchen sink again without having to worry if the basement would flood. He even shop-vacced up the kitty litter we spread as a courtesy and was friendly with the cats.We were given a thorough explanation of what he was going to do, as well as different options with their associated cost estimates, pros, and cons. It was a very informative and transparent experience, and as much as the situation sucks overall, I am significantly less stressed having called Roto-Rooter.

Review 123 (2024-12-17 - Rating: 5)
They came out SUPER quick, were extremely nice, and got the job done!

Review 124 (2024-12-12 - Rating: 5)
I had an emergency, they answered, got a technician out within an hour on a Sunday night, They were fantastic..

Review 125 (2024-11-18 - Rating: 5)
Both men was very professional and informative and did everything with perfection Jim was a great service man.

Review 126 (2024-09-29 - Rating: 5)
Very friendly and knowledgeable. Responded very fast. I was very surprised at how available the schedule was. 24/7 service is amazing!

Review 127 (2024-10-18 - Rating: 5)
Roto-Rooter to the rescue! Very good service. Always get me taken care of with my rental properties. A+

Review 128 (2024-12-07 - Rating: 5)
Nate the Great 🤭 On-time, super friendly, extremely respectful of our home, knowledgeable & went above & beyond with service follow up!!

Review 129 (2024-10-19 - Rating: 5)
Aaron was the BEST, did an amazing job and walked us through what he did and what we need to do to maintain.

Review 130 (2024-08-30 - Rating: 5)
Your guy was great I’m sorry o don’t remember his name at the moment but he was fast efficient and very professional !

Review 131 (2024-11-30 - Rating: 5)
Very courteous and prompt. Quality work!Thank you, Aaron. Great job.

Review 132 (2024-06-19 - Rating: 4)
The technician arrived on time, was prepared and professional. Would have given 5 stars, but Roto-Rooters rates are exorbitant. Do not count this against the technician or service received. The job was completed to my satisfaction.

Review 133 (2023-11-23 - Rating: 5)
Joe was on-time and provided top-notch service replacing the shut-off valves for my bathroom sink. He invited me to interact and ask questions while he worked, which was very much appreciated. Also, when done he thoroughly tested the results for leaks and gave me insight into some other work I was going to perform on my own. Great to meet Joe and thanks for your previous service to our country!

Review 134 (2024-11-06 - Rating: 5)
I recommend for sure, Andrew and Nate came out within the hour and gave exceptional service!

Review 135 (2024-05-03 - Rating: 5)
From the moment I called, to being finished fixing a pipe from my sump pump was just about 2 hours. Excellent service!

Review 136 (2024-10-09 - Rating: 5)
Sunday night emergency- they were out within two hours, polite, and solved the problem quickly! There are lots of coupons online as well. Thanks Tom!

Review 137 (2024-07-12 - Rating: 5)
Corey with the cute little bat cat even beat the other plumber the landlord called to get here. He explained how he could tell what was going on and made sure the proper next steps were taken. Im hoping Ill even get the written findings sent to me

Review 138 (2024-10-22 - Rating: 5)
Nate was so personable and helpful! He made sure we understood what was going on and very thorough.

Review 139 (2024-05-22 - Rating: 5)
Cory did a fantastic job, Chris was extremely helpful and informative, Paul has been an excellent resource and we couldnt be happier with our service so far.

Review 140 (2024-05-20 - Rating: 5)
Tom has absolutely GREAT!My do it yourself fix it on a Sunday didn’t go as planned and for Roto-Rooter so be open 7 days a week was just my luck.Tom as very friendly and polite and preformed the work just like he discussed prior to actually starting to fix my mess.100% will use him again if ever needed!!

Review 141 (2025-01-03 - Rating: 5)
Great company, on time, delivering a great service. Nate and Jeremy went beyond and found the ultimate cause of the drain clog. Definitely would recommend them to call if you have plumbing or drain issues.

Review 142 (2024-05-01 - Rating: 5)
After being surprised by a flooded basement from a pretty intense storm and a failed sump pump, we called Roto-Rooter to see if they could come out and assist. They were incredibly friendly, prompt and transparent with what needed to be done to correct our issue. Thank you again for helping us out and giving us peace of mind after a very stressful situation!

Review 143 (2024-10-11 - Rating: 5)
Tom was polite, efficient and cleaned up after getting my kitchen drain cleared quickly on a Friday afternoon !!! Thank you Tom!

Review 144 (2024-11-26 - Rating: 5)
Great service; very kind and professional. And they offer a great discount with donating to food banks.

Review 145 (2024-08-05 - Rating: 5)
Aaron came over in a timely manner and fixed my moms issue she absolutely loved his work and caring attitude 🙂

Review 146 (2024-05-02 - Rating: 5)
Technician named Corey came to our rescue around 2 AM. They were very polite and knowledgeable. Corey helped us understand the issues we were having, while fixing the issues at the same time! Corey also made sure that we were informed of dangerous equipment and kept us safely away from any harm that equipment could cause. Corey also informed us of the ways we could detect and prevent any future issues within our home, potentially saving my household thousands of dollars! In conclusion, my family felt safe around Corey, and he helped us tremendously in our time of need. 10/10

Review 147 (2024-05-08 - Rating: 5)
The operator was polite and communicated well. Told me I would receive a call from a technician enroute. 30 minutes later I got a call. 20 minutes later he was here. He assessed the problem and listened to my input. He opened up my drains in my finish basement while taking care to not tear up my house or make a mess. Thanks Tom for your professionalism

Review 148 (2024-03-15 - Rating: 5)
Tech arrived on time, cleaned drain but was not the issue. Had determined that the pipe for the washer drain was not big enough to handle the drainage with the new washer. Tech went and got larger pipe and resolved the issue shortly after. He was very helpful and most eager to ensure we were 100% satisfied with the resolution. I would recommend Cameron highly.

Review 149 (2024-05-19 - Rating: 5)
My service tech Tom did a fantastic job clearing a blockage in my main line. He reassured me that he was going to take care of it and within 45 minutes the pipe was cleared. He cleaned up the backup that was all over and took it and disposed of it. I personally want to thank Tom again.

Review 150 (2024-10-07 - Rating: 5)
Our technician Corey did a wonderful job. He went above and beyond and even cleaned the shower after he fixed the drain.

Review 151 (2024-04-22 - Rating: 5)
Corey and Wayne, you guys rock! After discovering discoloration in a previous leak (as indicated from our inspection report), I scheduled next day service with Roto Rooter for 8-10am (I scheduled probably around 7pm the night before).Like the instructions said, they were here within 30 minutes after I replied to a text message.They immediately got to work after a quick inspection and worked with me to troubleshoot the problem. With their help, we were able to look at both potential sources of the problem and determined that it was likely an exterior problem.Thank you for your prompt help!

Review 152 (2024-07-23 - Rating: 5)
Aaron did a GREAT job unclogging our kitchen sink! I will definitely be using Rotor Rooter if I ever have a backed up pipe.

Review 153 (2024-11-24 - Rating: 5)
Very professional and got the job done quick! Very happy with the service provided!

Review 154 (2024-11-05 - Rating: 5)
Nate was the best. He was very thorough and knowledgeable. I will use again.

Review 155 (2024-12-09 - Rating: 5)
Nate was friendly, knowledgeable and service was completed quickly. Great work!

Review 156 (2024-04-01 - Rating: 5)
Quick and amazing services. The technicians, Nate and Auburn, walked us through the issue and how they were going to fix it. Both were very personable and left the working area cleaner than they found it. Highly recommend

Review 157 (2024-04-30 - Rating: 5)
Had tech Destin work on 2 homes with slow drains. Very knowledgeable and thorough. Highly recommend him and I have done a lot of plumbing work so I know when to call in the pros. Very pleased with service

Review 158 (2024-07-07 - Rating: 5)
Very kind and very courteous. Helpful for making cost savings improvements and double checked everything before leaving. Would recommend Aaron anytime.

Review 159 (2024-01-12 - Rating: 5)
I’m so glad that I called your service. I hesitated at first because we “boomers” think we can fix a problem by ourselves or get it cheaper somewhere else. Fortunately, Joe responded to my house and spent a considerable time troubleshooting the backup at the house. Additionally, he called in his colleague who used a camera to show me the unfortunate decay of the homes pipes 50 plus years. The price was not only fair, but the conversation about the next steps of how to solve the issue was worth it alone. I truly felt that their knowledge and professionalism, has given me the confidence of my next steps. Going forward, I will definitely be using their services. Lastly, I sincerely appreciate the honesty in this (sh@ty)🤪 situation! Best regards!

Review 160 (2024-06-19 - Rating: 5)
Aaron and the team were absolutely amazing. They assured me Roto-Rooter will get the job done on top of providing amazing customer service.

Review 161 (2024-03-11 - Rating: 5)
All the staff at Roto-Rooter were extremely friendly and efficient. From the moment they answered the phone, to scheduling, to the technician that did the work. I called and within the hour, my issue was resolved, all while doing so with excellent customer service. I would highly recommend them to anyone with plumbing issues.

Review 162 (2024-05-16 - Rating: 5)
Our water heater stopped working one day. Nate came and replaced it with a new water heater and fixed the leaky pipes around. During the repair, he found a significant built-up of sediments, which affected the water pressure. He found a hidden pressure reduction valve causing an issue and replaced it too. Water flow is now smooth and strong. Nate is the best one I can rely on for any plumbing issues. Thank you!

Review 163 (2024-07-21 - Rating: 5)
Aaron was very professional and knowledgeable. Very pleased with his service. I will recommend him to all my friends.

Review 164 (2024-11-10 - Rating: 5)
Great experience with Nathan who helped me out when I was in a jam with my touchless faucet that stopped working.

Review 165 (2024-12-06 - Rating: 5)
Fast, and efficient service. I had a positive experience using Roto-Rooter.

Review 166 (2020-03-31 - Rating: 5)
Keith was absolutely wonderful to have in our home to solve our problem. Our main sewer line had backed up while we were away and Keith was on the job in less than 1-1/2 hrs after our call to Roto-Rooter.Keith was relentless in opening the sewer line. He ran 100’ of cable….then he attached another 100’….then he pulled back the 200’ and attached every grease cable that he had on his truck and ran it all out again for 230’ of cable to clear the drain!Success! Problem Solved. Thank you so much for all your dedication and hard efforts on this Keith! Stay Safe Stay Health!

Review 167 (2024-05-27 - Rating: 5)
Nate was fantastic!! He came out to our home for an emergency on short notice and got here so fast. I would highly recommend him and will definitely call again if we need him!!!

Review 168 (2024-12-26 - Rating: 5)
Aaron was on time and very helpful providing many suggestions that might help with future issues.

Review 169 (2023-07-05 - Rating: 5)
We had a drainage emergency in our home 6/29. Shane was our technician that came out at 9:30pm, he was with us until 12:30am. He powered through and was able to get us unclogged. By far the best customer service we’ve received. He walked my husband and I through all the steps he took. Although, it may have been a little pricey. The service and follow up that was provided to us was for sure 5/5 stars!

Review 170 (2024-10-09 - Rating: 5)
Nate was knowledgeable, friendly, efficient and professional. He did an awesome job!

Review 171 (2024-07-10 - Rating: 5)
Tom was awesome. Really helpful in explaining what we were looking at, and the best way to tackle it. Couldn’t have asked for a better technician.

Review 172 (2024-05-29 - Rating: 5)
Drew and Cory were here. They were both very helpful. Took care of the problem quickly, explained everything in terms I could understand and talked to me about costs beforehand. Highly recommend!

Review 173 (2024-12-10 - Rating: 5)
Great customer service and a quick, clean job when we really needed the help! Thanks Brandon!

Review 174 (2024-03-31 - Rating: 5)
I had a plumbing “emergency” and Roto-Rooter saved the day! Within an hour of calling, Mike C. was at my home and replacing my broken faucet for a very fair price. I highly recommend Roto-Rooter, and they have become my go-to plumbing service.

Review 175 (2024-03-23 - Rating: 5)
Nate was our technician. He came in on a Saturday morning quickly diagnosed the problem, cleaned the drain, cleaned up and and left. He was very clean, neat, and thorough. He was also very informative, on preventive maintenance. I would highly recommend Nate, and Roto Rooter for drain cleaning service. Roto Rooter did this on a Saturday with no additional costs. Their prices were competitive, or cheaper than the others that we called.

Review 176 (2024-07-03 - Rating: 5)
Excellent work, very professional, went through everything to make sure I had no issues once the job was done....more so than any other plumber I have used in the past.

Review 177 (2024-05-20 - Rating: 5)
Nate was fantastic! Asked great questions to make sure he understood what we needed and then gave us an extremely reasonable quote. Very, very impressed with him.

Review 178 (2024-06-12 - Rating: 5)
CORY A was a great guy . Vary good at what he does . And great guy to talk to Thank u Cory A for all your help And Thank u for stay up this late night to help us out when we need u the most Keep on kicking A out there . And be safe my friend..

Review 179 (2024-07-21 - Rating: 5)
Aaron did amazing got a kitchen drain unclogged on a Saturday!! Left my house clean he was very professional.

Review 180 (2024-09-14 - Rating: 5)
Nate got the job done and explained everything very throughly which was much appreciated! Very friendly and professional

Review 181 (2024-01-11 - Rating: 5)
Anthony was amazing! He was very knowledgeable and proved above and beyond customer service. While it’s still unclear if the issue is resolved, he took the extra time and care to at least ensure the drain was properly flowing again and took special precautions not to damage or create a mess in the home.

Review 182 (2024-10-22 - Rating: 5)
Nate was excellent. Extremely knowledgeable. Can’t thank him enough.

Review 183 (2024-07-28 - Rating: 5)
No one likes to have to call a plumber as an emergency, but Nate was quick to arrive, friendly and knowledgeable throughout.

Review 184 (2024-06-14 - Rating: 5)
Our main drain line was clogged and Aaron came out to fix it. He was very professional and got it taken care of. Also appreciate that he cleaned up after himself.

Review 185 (2024-01-08 - Rating: 5)
Technician and employee Brandon H. (badge #2850) represented the company and himself in the highest and most professional manner imaginable and possible. I am grateful for the company sending this individual to help me in the dilemma I was in and with the positive attitude and courteous demeaner in which he delt with the problem and with me personally. I can write of no more glowing of a report compared to what I have stated about this technician, his abilities and for the way he represented the Roto-Rooter Company. I am grateful for his skills and abilities to tackle what I was unable to accomplish on my own, needing the aid and assistance of a true professional to correct the problem I had incurred. Thank you! Most appreciatively and sincerely to the company and for sending me the right man for the difficult job/task that was at hand. Difficult to find quality employees anymore compared to the way he showed that customer satisfaction still is #1 to Roto-Rooter and to himself personally.

Review 186 (2024-05-21 - Rating: 5)
Fast service! Great people to do business with. Took their time and did a great job regardless that they charge flat rate. Would call them again in a heart beat.

Review 187 (2024-05-21 - Rating: 5)
Nate was very timely, professional & helpful. We will be using Roto-Rooter again. Thanks for fixing our issue so well/quick!

Review 188 (2024-07-01 - Rating: 5)
Thank you to Nate and his manager on duty for helping me on a Sunday when my water heater decided to call it quits. Replacing an expensive appliance like this is never fun, but I appreciate the quality work.