R-Mech Heating Plumbing Cooling

Photo of R-Mech Heating Plumbing Cooling

Located in Kansas city, Missouri

Address: 1425 Agnes Ave, Kansas City, MO 64127, United States

Phone: +1 816-920-5955

Rating: 4.8

Services

  • Identifies as veteran-owned
  • Online estimates
  • On-site services
  • Repair services
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Heating contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-01-17 - Rating: 5)

    While it has been a couple months since I had R-Mech out to the house to service my hot water heater, I havent forgotten about the great customer service they provided. From the scheduling process to the actual service itself, their service was top notch and their technician was knowledgeable and professional. Im grateful for the timely repair service they provided and highly recommend them for your plumbing and HVAC maintenance and repair needs.

  • Review 2 (2023-05-09 - Rating: 5)

    AC stopped working on a Saturday so we called their emergency line. Spoke with a Very nice dispatch and then received a call with in 30 min from the tech. It took about 2 hrs for him to show as it was a very hot, busy day. Both the capacitor and fan were bad but he only had one of the parts on the van. He returned Monday morning to finish the job 100% after getting to correct parts. Great job by all and will use again.

  • Review 3 (2023-06-07 - Rating: 5)

    Patrick and Charlie were the best. Very professional in what they did. Both my systems look and perform as promised. They cleaned up and left no trash behind. Patrick even worked OT to ensure that the installation was done properly. I will definitely use R-Mech in the future if the situation arises (not to soon I hope though). Highly recommend R-Mech. My Sales Advisor was Joe Brown and he did an excellent job of getting me my system within my Budget.

  • Review 4 (2023-06-15 - Rating: 4)

    A/C repair was $275. Put in new capacitor. Fan was not turning. After some physical help it started, I paid the bill, ran till repairman was about 2 blocks down the street.IF I had bought a new system from them it would have come off my cost of that. I did not get a new unit through R-MECH.Estimator for new system cost; I thought he was very knowledgeable and quite helpful explaining everything as he went along. He gave a thorough estimate. Appreciate it.

  • Review 5 (2023-08-10 - Rating: 5)

    First time customer here and will be using again! Tyler was prompt and even called to tell me approximately when he would be here. Which he arrived a little bit early! He was very friendly and professional! Plus he owns a dog which is bonus points for me!! Will be requesting his service for winter maintenance! Thanks again Tyler!!

  • Review 6 (2023-05-26 - Rating: 5)

    R-Mech correctly diagnosed a problem with our air conditioning system that another company had completely wrong and figured out how to replace our AC without requiring us to replace the entire system. Best yet, they were here to fix it within just a few days. Carlos and Tyler were great to work with. Thanks guys!

  • Review 7 (2023-04-23 - Rating: 4)

    I’ve used R-mech for a couple years now for annual tune-ups and check ins on my HVAC system but no significant repairs or maintenance jobs. I like their servicemen and they are transparent and honest. I appreciate that. My only knock on them is they can be somewhat unreliable. There have been multiple times when they didn’t come when they said they would and we had to reschedule. Overall, I’ll keep using them unless that becomes too big of an nuisance

  • Review 8 (2023-05-25 - Rating: 5)

    I am using R-Mech heating cooling and plumbing for a few years and always happy with the final result. Their technician Brendon which I am using all the time is very dependable and loyal guy to his customers. He comes always on time and do very good work. I recommend this company for my friends and relatives.

  • Review 9 (2023-04-08 - Rating: 5)

    Weve had to contact R-Mech a few times in the last year for various reasons. Our first visit was over a holiday weekend on an emergency visit because our floor drain was backing up and they were able to confirm they could make it out that night, in fact, they were on their way within an hour. We had a young infant sleeping and the technician was able to opt for a quieter device to clean it out. Our 2nd visit was another emergency holiday weekend unfortunately, our AC froze up. Again, they were able to confirm they would make it out that night. With a youngin, we didnt want her overheating with the summer temps, so timeliness was everything. He was able to describe what had happened, what the fix would be and what the prognosis would be. Our last two visits have been to replace our water heater and then a separate visit to fix our toilet. Jon was our technician for both of those visits and he is beyond courteous and such a trustworthy technician. Both times he has been super efficient in completing the tasks and always cares for the way things are left. He has looked out for other issues and kept us informed through each process. We are happy to have a reliable plumber in him. Overall everyone from this company has been so polite and easy to work with, from scheduling to timeliness to completion. Most of all for us as new parent with an infant, they were always respectful of her sleep, our time and keeping areas safe while working. They truly care for the customer more than any other company Ive worked with. 100% recommend them!

  • Review 10 (2023-04-28 - Rating: 5)

    They installed high efficiency Trane furnace/AC system they’ve been regularly maintaining it since 1/21 when it was installed. They’ve always been responsive in coming out. They are always good about answering questions. Brandon came out today and was able to get the thermostat linked to my phone as it wasn’t working . I’m so impressed how he stuck with it until it was working. He didn’t leave until it worked and it took awhile. Thank you so much for figuring it out. It made my day.

  • Review 11 (2023-04-25 - Rating: 5)

    This company has an amazing crew. We had Brayden out today and he got us all set-up and was so patience with us and so knowledgeable. I would recommend the staff and company to anyone having heating or cooling needs. Top Notch Service Techs and Lisa (the one that handles the crisis on the phones) are all an amazing team.

  • Review 12 (2023-01-13 - Rating: 4)

    Heat pump condenser stopped working during a super cold snap. The very friendly scheduler was able to get someone out same day which was amazing because it was the Friday before Christmas. Unfortunately the problem was not resolved during the initial visit and I had to call back to schedule a return trip. I was not thrilled that the first tech left without actually fixing anything. The second visit went much better and the issue was diagnosed and subsequently fixed once the part was available. Overall I am pleased with the service we received despite the initial issue and would call again.

  • Review 13 (2021-11-05 - Rating: 5)

    We’ve used R-Mech numerous times through the years for all of our heating and cooling as well as plumbing service work. The technicians are knowledgeable & professional. It’s also nice that they clean up after themselves. Our technician today was Michael C. & he went above and beyond in explaining what he was doing & what recommendations he advised be taken immediately & what could be postponed to a later date. I appreciated his honesty and commitment to great customer service.

  • Review 14 (2023-01-06 - Rating: 5)

    R Mech has been my go to plumber for 10 to 12 years. They do excellent work, have friendly and helpful employees, and they don’t try to force up charge services - they just make sensible suggestions.They are not the cheapest plumbing/ hvac company, but they are totally worth it. I really appreciate that they are very straightforward about cost options, and alternatives that save me money.They have been to my houses at least 30 times, and did exemplary work each time. They did make one significant mistake, during a furnace replacement - but, they came back and promptly made it right.

  • Review 15 (2021-12-28 - Rating: 5)

    R-Mech was very timely in their response (service was rendered the next day after my request!). I received a text and a phone call from the service professional, both advising me that he was on his way.My repair was a simple adjustment, which was diagnosed within minutes of examining my humidifier. The system was examined and a solution was applied. The service professional put the system through a few tests to assure the adjustment was all that was needed. He then gave the system a quick look to make sure it was operating with efficiency. Very pleased.

  • Review 16 (2021-12-16 - Rating: 5)

    Our tech today, Corey, did a great job and was very courteous, informative and quick and professional. He diagnosed the issue, did the service maintenance under the warranty and completed everything. Extremely thorough. (He had even called ahead of schedule as he had a few openings, but we couldnt had done it earlier due to a dental emergency, but we would have if not for the dental) Recommended, once they get the additional expansion tank for the water heater (installed in 2017), and weve used them for our, HV (2019) and AC (2020).

  • Review 17 (2022-10-28 - Rating: 5)

    Tyler was great during the routine maintenance appointment. He made sure everything is ready for the winter, helped me get our Nests set correctly and tracked down a piece that was needed in order to repair one of our units. Tyler and Mike had to come back later to install the piece and they explained everything very clearly and were very professional.

  • Review 18 (2022-05-13 - Rating: 5)

    Michael showed up on time, performed a thorough diagnostic of our air conditioner and identified the problem quickly. He explained exactly what needed to be repaired and exactly how much it would cost. He did inform us that we qualified for a military discount. With our approval he completed the repair in less than 45 minutes and had everything running perfectly. He conducted himself in such a professional and friendly manner that we are more than comfortable doing business with that company again.

  • Review 19 (2022-08-30 - Rating: 5)

    Michael Crow came to the rescue and fixed our A/C much faster than expected. I made an appointment at 7am for 1-5pm. Michael called and prioritized our issue over regular maintenance. Price was reasonable and offered a Veterans discount. Highly recommend and will use again.

  • Review 20 (2022-05-15 - Rating: 5)

    Being new to the city with a new home purchase and new born baby. I would highly recommend this company. I did have an issue initially, however they exceeded my expectations with fixing my A/C unit. It feels good to be a valued customer of R-Mech, and I will continue to use them throughout the seasons. Again, they over exceeded our expectations with correcting the issue. As all customers should be Im a happy camper. Also, shout out to Mike for the excellent assessment.

  • Review 21 (2016-11-30 - Rating: 5)

    Chris was awesome! Very professional and personable. You never know what a service technician will be like and often times it can be unfavorable. Not the case with Andrew. He was clean, friendly and obviously took great pride in his work. He made sure I was completely satisfied and he definitely left me very happy with his work and the experience. I highly recommend Chris and R-Mech for your needs without hesitation.

  • Review 22 (2019-07-09 - Rating: 5)

    I waited until the installation was complete to share. Although we got sort of a rocky start this has turned into one of our best decisions. Ray and Justin were great as our first contacts/sales people, knowledgeable, respectful and patient. Answering questions and concerns with honest and useful information. Our installers Chris and Jesus were just lovely. They took the time to go over details of placement answering my question with information that I needed to make decisions, before they started. I know it added a little time to the install, but it was really worth it as I think we came up with the best solutions. I appreciated that every one talked to each other during all parts of the process, knowing that each person had the support and welcomed/sought the advice/supervision of others in the company made me feel secure. They made me feel that my questions and concerns had value and took the time to explain and explore. It was costly, but in the long run will really save us money. So glad to find a locally owned business that has enough workers to take care of each other and their customers, yet not too big that they are impersonal or cutthroat. I dont want to see any of them anytime soon for obvious reasons, but would be honored to befriend any one of them outside this venue. Good people as well as skilled/knowledgeable. Thank you Ray, Justin, Chris and Jesus, and blessings to you all as a whole!

  • Review 23 (2021-12-02 - Rating: 5)

    My furnace stopped working and we called R-Mech for services. We have used them in the past and felt very confident in them fixing it.They sent their repair man out the same day and of course, he was able to fix it in no time.I highly recommend this company as they have always communicated everything with me so there were no surprises. They work with me to help me get the best value their services.

  • Review 24 (2021-05-28 - Rating: 5)

    The tech, John, arrived within about 3 hours of our call, was very polite, and explained everything that needed to be fixed/installed! The new water heater works great and I am confident it will continue to work great as he seemed very knowledgeable. I will absolutely use this business again!

  • Review 25 (2023-05-22 - Rating: 5)

    They did an excellent job. Did exactly what was planned in the time frame they estimated. No extra fees tacked on all went as planned. They also cleaned up well after themselves. Very knowledgeable and polite. Would recommend them to anybody.

  • Review 26 (2022-03-21 - Rating: 5)

    Brandon was very professional and took time to explain the maintenance & repairs that were needed. He took his time to make sure everything was in good working order. The pricing was fair and the service was great! I am planning to use them for our fall tuneup. I highly recommend.

  • Review 27 (2022-12-27 - Rating: 5)

    Great experience. Our service representative explained several issues thoroughly and took the initiative to drive to get an extra part, installed it and charged a discounted fee to assure our satisfaction. Highly recommend R-Mech for your service needs.

  • Review 28 (2023-05-09 - Rating: 5)

    Very professional staff. From the office personnel to the tech (Mike), everyone was great and straight forward and direct. Not salesy and didnt recommend any extra BS, offered fair opinions on my equipment and how to keep it in good shape. Presented options for a maintenance plan matter-of-factly and without being pushy or salesy. Great company with great response time and great people. Thanks, Randy.

  • Review 29 (2021-08-04 - Rating: 5)

    I had several plumbing issues I asked the technician to evaluate. He was very patient and professional when I kept adding items I wanted his opinion on. He did not try to sell me on anything and offered options to address the issues I presented. The technician was one of the most polite individuals I’ve encountered. This is consistent with my experience with this company last year when they installed a hot water heater and repaired an outside spigot. Not the same technician, but absolutely the same polite professionalism!

  • Review 30 (2021-06-20 - Rating: 5)

    AC went out on a 95 degree day and R-Mech was very responsive and came out that afternoon to diagnose my system. The Tech was efficient and professional and very knowledgeable and patiently explained all the issues I was facing and the decisions I would have to make for the best outcome. I was very pleased with their service and will use them again.

  • Review 31 (2019-06-29 - Rating: 5)

    Our AC was out on one of the hottest days of the year. We called in for service and they were able to get someone out that afternoon. Chris came out and discussed what was happening. He looked inside the outdoor unit, measured the voltage, and told us what he thought was wrong; as well as how much it would be to fix if that was it. Very professionally done. We agreed to the price and he replaced it. Tested the AC after replacing the part and we once again had cold air coming out of the vents.R-Mech, and especially Chris, did a great job. We really appreciate the quick service, professional work, and reasonable prices.

  • Review 32 (2020-08-23 - Rating: 5)

    Patrick was great! He tried really hard to get my AC unit going and offered me tips to try to keep it working until summer was over. No such luck, so Justin came out to give me an estimate on a new furnace and AC. He was great as well! He explained which units were best and what each units manufacturer covered and the different efficiencies and what the best filters to use were. He gave me options that I didn’t think I would have and it helped so much! Renaldo and Carlos came over to install the new furnace and AC and did it all before I had to go to work. They busted their butts! It’s definitely an 8 hour job and did very well. Everyone was professional and very nice. They were easy to talk to about everything. I can’t thank these guys enough! All I can say is...wonderful job! I will definitely recommend R-Mech to everyone I know. Friends AND coworkers.

  • Review 33 (2022-05-31 - Rating: 5)

    Had a great experience with R Mech. Came out same day i called to help for the service call.. Then They installed a new ac/furnance, did it fast, and very friendly. Gave me multiple choices on how to pay. Appreciated the professionalism, and fast convient service.

  • Review 34 (2023-09-15 - Rating: 5)

    R-Mech is the only company in the entire area that you need to call when you have an air conditioning or heating need. They will give you the absolute best service and beat any local price! Dont waste your time or money on the other guys.

  • Review 35 (2022-06-04 - Rating: 5)

    Had R-mech out to do a tune up and look at a plumbing leak. The technician they sent was Cory. He was very professional and knowledgeable. He really knew what he was doing checking my plumbing. Haven’t drained out that great in a while! If I wasn’t married I would have probably switched teams to take a chance with him. Handsome guy! I’ll be requesting him for any of my required home services from now on even if he changes jobs!

  • Review 36 (2021-10-02 - Rating: 5)

    First of all, I want to share the fact that I called around town for a plumber to fix my issue for 4 days. Most didnt call back at all and the ones that did, respectfully, were booked for a week out. With only 1 bath in house with 6 people, that is not good enough. I needed it done ASAP.Called one of the bigger companies, who would not even attempt to give a general estimate over the phone for a clogged drain, came out and looked at a hole in the ceiling and told me almost 400 for an hour and 260 for every hour after. All that after a 10 second look with his flashlight. I appreciate the timely response, but that is outrageous.Next I called R-Mech. They were just as friendly over the phone, gave the general estimate i asked for and were also out there the SAME DAY! Amazing. Found the problem in 25 min and after 2 hours of work, the bill was still under what the big name company was asking for the 1st hour. We were the last customers of the day, the guy looked exhausted, but still provided us with excellent and affordable work after he found out it was our ONLY bathroom for 6 people. Unless you know a guy, dont look anywhere else for a good plumber. Thank you

  • Review 37 (2020-03-13 - Rating: 5)

    Matthew and his team were wonderful. They arrived and got right to work. Matthew answered any questions I had and was very nice and respectful. They installed plumbing and dryer hookups in my garage for my washer and dryer. It was an excellent job and when they were finished Matthew walked me through all that had been done so I could see everything that had been done. I would highly recommend R-Mech.

  • Review 38 (2023-08-16 - Rating: 5)

    In June I had called R-Mech to give me a quote on installing a second air conditioning system in my home. They replaced the unit and air handler in the attic that cools the second floor last fall and I was very satisfied with the work. I have boiler heat so all new ductwork would have to be installed in the basement as well. I was lucky to have Joe come out for the initial consult because he has lots of experience planning how much ductwork, where it will run and where to place the new vents in the floor.Joe suggested a 2 ton unit for the first floor. They gave me the option to provide my own electrician or they could sub one for the job. I elected to have them set up the electrician. The bid came in a little under what I thought it would be, but make no mistake, the added expense of running all new ductwork and setting up an air handler, along with added electrical work was no small potatoes. That said, it was a very good investment. Running two air conditioners cost just under what we were paying for electric last year. Often we wouldn’t even run the air because it just wouldn’t cool anything down and the temp in the house would continue to go up even when it was running. We had insulation blown in the attic at the same time this summer. That has also made a tremendous difference in the performance of the second floor a/c unit.Will and Ethan came out on a Friday to install and finished up on the following Tuesday. The work they did looks good and it performs very well. It’s night and day in the house compared to last summer. My experience with R-Mech has been very solid and I recommend doing business with them.

  • Review 39 (2022-04-18 - Rating: 5)

    I could not be happier with the service - Mike H. was exceptional! He was professional and knew what he was doing. He had my furnace running in no time and showed me how to change out my filter, my husband has Alzheimers and I need to do these things now. Price was very reasonable. Thanks so much! Ill be using R-Mech for all issues that surface. 5 STARS across the board.

  • Review 40 (2020-08-29 - Rating: 5)

    We’ve been using R-Mech for a few years now. They installed our tankless water heater. As they installed our tankless water heater they found a few issues with our H-Vac and and fixed them while they were here. They now maintenance both the tankless and H-Vac. Nick, I believe, did our H-Vac service today. Like everyone employee I’ve ever encountered at R-Mech has been extremely friendly and professional. The staff does their and job and has never pressured us to purchase anything that’s not needed. I would trust every employee I’ve had at my house with my house key. Thank you R-Mech for your outstanding service!

  • Review 41 (2021-12-08 - Rating: 5)

    Service call for same day furnace repair. Mike was professional, explained everything thoroughly and resolved the issue. He took extra time with our job, even left to find a hard to find part and came back to make sure we werent going to be left without heat. Thanks for a great job!

  • Review 42 (2022-03-08 - Rating: 5)

    I had sewer line collapse and Kyle, Steven and Jamen were the techs that fixed it. Thoughtful, knowledgeable attention to detail all were on display w/ these guys. From start to finish could not have had a more capable crew. Lindsey in the office was instrumental in helping w/ getting my insurance to come through. Even the agent @ Travelers commented on her promptness and details to insure payment. My claim was settled in 5 days. The crew took approximately 4 days to finish including clean up. I can’t say enough good things about these people and their helpfulness.

  • Review 43 (2023-04-12 - Rating: 5)

    Talk about a hidden gem! Im so grateful for R Mech. Top notch employees from installers, to service techs to office mgmt. I have never experienced such a level of customer service before. They have competitive pricing, amazing timing and they really do care. Hard to find these days!

  • Review 44 (2019-06-07 - Rating: 5)

    They are a great Heating and Cooling and Plumbing Company. The yearly service I had for my air conditioning today was excellent. Jack the service man called me in advance letting me know the approximate time he would be here to service my air conditioning unit. He was on time and he did an excellent job and was very polite. I would definitely recommend their service to anybody that needs it.Bob

  • Review 45 (2020-09-05 - Rating: 5)

    Our Thermostat quit working during one of the hotest days of the year. I contacted R-Mech and they made arrangements to come install a new one the next day. Wes came over, quickly and efficiently installed one. He did not leave until he knew that was the only problem, and helped me program the settings of the thermostat while he waited. The bill was less than other companies we contacted, and they had the quickest turn around time. He even suggested check-up intervals for the HVAC system so problems can be diagnosed before they get to be major costs. I am definitely going to use them again. Best service I have ever used.

  • Review 46 (2019-10-16 - Rating: 5)

    This company has been great. Very competitive in pricing and best part is they show up when they say the are supposed to. Estimator came out early and was able to do the work the next day. Both techs were professional and did great work. I highly recommend. For the record, they installed a 50 gal gas water heater.

  • Review 47 (2023-06-30 - Rating: 5)

    Since they put my furnace in I have only called R-Mech. They are the best at what they do. The tech that came today was very respectful and informative. Very professional. Thank you so much. I tell all my friends you are the best!!!

  • Review 48 (2021-02-23 - Rating: 5)

    Steven was a great to work with, answered all the questions I had, which was a lot. Price was a good value and in range of what I googled prior. Very professional and quick to finish the job. I had a pressure regulator added to my (new) old house. Will definitely use the team on my next project and any issues that come up!

  • Review 49 (2020-05-18 - Rating: 5)

    The R Mech did an awesome job. Focused on my needs the whole time & connected with the right system at a wonderful value. No sales, just honest, professional advice. They were able to install a new furnace for me, working not the night to finish it up. If there is one call to make in KC for your heating & A/C needs this is the shop. I won’t be going anywhere else next time

  • Review 50 (2023-06-26 - Rating: 5)

    Fantastic! They changed out my exterior faucet. Prompt, kind, courteous, and very professional! Did a great job and did it right the first time! Highly recommend!

  • Review 51 (2019-05-17 - Rating: 5)

    Technician called and arrived on time as scheduled! Gave a thorough check to my AC in a timely manner at a great price! Will definitely use them again.Used them again for another service call. Justin did a great job and was very knowledgeable and helpful. Work was completed and in a timely manner.

  • Review 52 (2021-05-05 - Rating: 5)

    I called R-Mech about a problem with our water heater and they scheduled an inspection/repair for the same day. Nathan, our technician, was great! Friendly, professional, knowledgeable and communicative about the issue with our water heater. He did a full inspection of the unit and was able to save us money on the repair by doing a thorough cleaning instead of replacing parts. I would recommend Nathan and R-Mech to anyone and would use them again if problems arise.

  • Review 53 (2022-01-23 - Rating: 4)

    I would give 5 stars except I feel theyre a little on the pricey side. For service and professionalism I give them a 10. I needed to have a new sink and garbage disposal installed and I was able to get an appointment for Saturday night with only a reasonably small upcharge. Like most service companies they gave me a window of time but our technician, John Adams, called significantly early and was able to be at my house hours before my appointment. In my case that was a blessing. John was a rockstar and I recommend asking for him when you call for an appointment. He looked at the situation, told me exactly what he planned to do and answered every silly question I asked with absolute respect. Several times he had to call me into the kitchen to show me something or explain why he was doing something and always gave me options when an addition to the service was needed. He was thorough, and cleaned up everything before he left. I couldnt be happier with the outcome of this project. In case it didnt come through with my review I heartily recommend R-Mech and especially John if you have any plumbing needs.

  • Review 54 (2023-05-27 - Rating: 5)

    We recently needed a full new HVAC system and some friends had recommended R-Mech. Everything from the non pressure sales experience to the friendly and very professional install team has been a great experience. I would highly recommend R-Mech for your HVAC needs!

  • Review 55 (2019-06-06 - Rating: 5)

    Very pleased with our choice to use them over the others we meet with. Had a great experience with Brain who meet with us and provided us a quote to replace our system. After the agreement they were out the next day to do the installation so we are finally getting cool in our home. Jesus and Cris the two techs that did the installation of the system were very nice and informative of the systems. During the installation they found a gas leak on our water heater and went above and beyond to fix it for us. Cant say enough to thank them for making sure our family is safe and cool now. Would suggest to anyone looking or needing to replace or upgrade and system. Feel we got more than they sold us. Excellent people to work with. Give them a call

  • Review 56 (2022-05-20 - Rating: 5)

    The technician was very professional and informative. Provided recommendations for keeping system clean and running efficiently. I used the same company, R-Mech when I had the system installed, and have been very happy with their service.

  • Review 57 (2019-09-19 - Rating: 5)

    My family has been using R-Mech since we purchased our home in December 2018. This is one of the most professional, knowledgeable, and customer service-oriented businesses I have ever worked with. Their prices are competitive and they are always willing to go the extra mile to ensure you are completely satisfied with the work being done. They are the first one’s I call if I have an issue or need preventive maintenance. Undoubtedly the best in KC!

  • Review 58 (2022-11-02 - Rating: 5)

    I have been using this company for a little over 4years, when we moved to Missouri. The company is professional, and knowledgeable. The staff are very friendly. The tech that comes out to the house, Mike, is really good at what he does and is friendly also.

  • Review 59 (2019-01-31 - Rating: 5)

    My kitchen sink was clogged. When Adam was on his way I got a courtesy call and text message. Adam was very professional and kind. It was a quick fix and at a good price. Overall experience from calling and setting up an appointment, to Adam leaving the house was about an hour. I would recommend R-Mech services and will definitely use them again in the future.

  • Review 60 (2019-11-06 - Rating: 5)

    Adam at R-Mech was very helpful and efficient in assessing our problem. Ultimately, we needed a new water heater and he worked directly with our home warranty company to work out the details. We were all set to go with a few hours. I would recommend this company based on my experience.

  • Review 61 (2021-07-21 - Rating: 5)

    I was beyond impressed by the professional service I received when scheduling AC repair and with the technician that arrived at my home. R Mech was quick in working with me on the phone to have a technician out the same day and was able to schedule my service call in just a quick minute with a bit of info. The technician called me and was over two hours early, which was a huge relief in getting our house cool on a warm day. He was friendly and efficient.I had also called one other company prior to calling R Mech, they had me on the phone for multiple minutes before frustrating me and were also going charging me $30 more for a service call.Thank you Kelly at R Mech

  • Review 62 (2021-07-23 - Rating: 5)

    Jon and Ethan were both a pleasure to work with. They were punctual, professional and transparent with the work needing to be done. They answered our questions and were very quick with the install. We have some other plumbing issues that we will definitely be contacting R-Mech to handle in the future!

  • Review 63 (2021-07-21 - Rating: 5)

    The outdoor hydrant and main turn-off valve needed replacing. R-Mech responded quickly and provided an estimate. Jordan was knowledgeable, confident, professional, and personable. An appointment was scheduled and the work done quickly and competently. Very pleased with quality of the work and would definitely recommend to others.

  • Review 64 (2021-06-10 - Rating: 5)

    I am very pleased with the service I received today. The gentleman who installed a new faucet was very efficient, and took care not to damage the walls, etc with his equipment. He was friendly and answered all my questions.I will definitely use R-Mech again!

  • Review 65 (2020-07-03 - Rating: 5)

    I cannot thank the team at R-Mech enough for taking such good care of my family. We have worked with them in the past taking care of our furnace and hot water tank we knew we should have called them first. Like many people we thought that a home warranty was a good idea, after five weeks of the most frustrating exhausting experience and still not having correct equipment and installation on our air conditioner I knew we needed to call R-Mech. Brook was so helpful and caring she sent out Justin the same day. He was incredible. Extremely knowledgeable and compassionate making sure they could get us up and running ASAP. The very next morning first thing his team Ben, Gary and Garrett spent hours replacing and making it right for my family. They were all so respectful of my home and family during all of this. Sadly I never saw that once during the five weeks that we tried getting our home warranty to take care of what they said they would. R-Mech are truly great people doing great work!!

  • Review 66 (2023-06-13 - Rating: 5)

    Amazing service! Their employees have gone above and beyond multiple times in helping us keep our 100 year old house livable. Ray on our boiler, Kyle on our plumbing, and Michael Crow on our HVAC have really done a wonderful job, especially in responding to emergencies. Would highly recommend R-Mech as a one-stop shop for pretty much anything.

  • Review 67 (2019-12-11 - Rating: 5)

    I was very impressed with Steves knowledge and his willingness to explainto me in terms that I could understand what was wrong with my water heater and its problem. He showed me the pictures of my heater and suggested what I needed to have done. I did ordered my new heater and he called me in advance to let me k now he was on his way to put in the heater. He was very thorough in his explanation of my new heater and extremely efficient in doing his job. I appreciated his kindness and hope to do more business with Home Depot in this area again soon.I thank Home Depot for sending me such a excellent technician.

  • Review 68 (2023-08-27 - Rating: 5)

    **Update**August 2023R-Mech to the rescue again! Another issue with my AC on the weekend in August like 4 years ago. They had a tech here in under an hour. Carlos was knowledgeable, courteous, and fast. The price was just as reasonable as before. Thank you R-Mech for always coming through!July 2019One of the hottest nights of the year thus far and our AC unit went out. We needed service immediately and contacted all well known reputable companies that advertised 24/7 service. Not one of them were available or even bothered to return a phone call. In our search we came across R-Mech also highly reputable. Not only did they immediately answer upon call, but they had a technician at our house within an hour. Chris was very efficient, knowledgeable, personable, and the price was more than reasonable for an emergency situation. I will only use R-Mech in the future regardless of the urgency!

  • Review 69 (2021-04-10 - Rating: 5)

    Another great job, excellent friendly service for our maintenance on our system. Will always use r-mech for our home. Not only do they get the job done right no matter how small but he made sure I fully understood the issue and ways to prevent plus repair myself in the future to save the fee (which Im more than happy to pay).

  • Review 70 (2022-05-31 - Rating: 5)

    I had R-Mech install a new furnace and a/c unit a few years ago, and have them out yearly for a check-up. The techs are always on time, friendly, and they really know their business!! I have always been impressed with them by their thoroughness and knowledge. This IS a company you can trust!

  • Review 71 (2019-01-05 - Rating: 5)

    I have always had excellent service by knowledgeable and professional technicians. Last winter was the fourth time they have been to my residence on a service call. I have no knowledge or experience with HVAC systems and must rely on professionals. The technician identified the issue very quickly. He showed me how to fix it which saved me almost a thousand dollars. Great guys, great company, great owner. It’s nice to have a company that you can trust. Highly recommended. They won’t be the cheapest, but the best never are!!

  • Review 72 (2022-05-31 - Rating: 5)

    We were very happy with your service man, Michael Crow. He wasvery nice & polite & knowledgeable of what to to do. In fact , we are so pleased with him that we signed up maintenance for 2023. Thank you for hiring such a nice & knowledgeable young man.

  • Review 73 (2019-08-24 - Rating: 5)

    Very pleased with the quick response and service. Gary quickly diagnosed the issues with my hot water tank and disposal and was on the phone with the home warranty company within minutes. As you might expect, the warranty company challenged the diagnosis but was no match for Gary’s convincing demeanor. Great job!

  • Review 74 (2017-08-17 - Rating: 5)

    Cant say enough good things about this company. They were quick to come out, access the problem, sent out an estimate , set up a time for the repair to be done, Were out on time when they said they would be and were very quick with completing the job. Even cleaned up from the previous company that I had used for over 15 years. Came in very professional and explained everything, ask if we had any questions. They are great !! They will now be the company that I use for both business & Home ! Extremely overjoyed with them Thanks R- Mech !! Youre the best !!

  • Review 75 (2020-02-25 - Rating: 5)

    We are extremely satisfied with our services we received from R-Mech today. Aaron was our technician and he was outstanding. The moment he stepped into our home he was slipping shoe booties on and greeting everyone with a big smile. Aaron was friendly, very knowledgeable and professional. Which I can imagine the entire R-Mech staff is as well. He was in and out with the job completed in no time at all. We definitely recommend this company for all of your plumbing needs.

  • Review 76 (2021-07-29 - Rating: 5)

    I used them to replace an AC and heating system several years ago. They responded within several hours and had me up and running with cool AC in hours during a sweltering summer! Came back for included services several times. Each time the techs were professional and friendly. Last year, my hot water heater went out and once again, they responded immediately and replaced my hot water heater. They are the best and highly recommend!

  • Review 77 (2017-07-07 - Rating: 5)

    Spent the better part of the day yesterday with Chris while he was servicing three AC units for me. I could not be more pleased with his service and professionalism. He did a very thorough job, took his time and even went above and beyond to help fix an issue with a drain pipe, which he did not have to do but certainly proved to me that he is empowered by his company to make customer service a priority. I am very satisfied, thanks Chris.

  • Review 78 (2019-04-18 - Rating: 5)

    Had a sewer that was backed up. Meant to call another company but dialed R-Mechs number as I wasnt paying full attention to what I was doing. When they answered I decided to go with it since the person that answered the phone was courteous and was able to help. They dispatched a technician within a few hours and tech arrived as promised. I was kept informed by their text system. When the Tech was done and had completed the work, called me and gave me a report. Tech was all business. Price was as promised on the phone and I was e-mailed a receipt. Im real happy with the work that was completed and their communication. I would use them again without hesitation. I love it when things work out better than planned.

  • Review 79 (2020-03-31 - Rating: 5)

    I have used other technicians in the past for tune ups and check ups. They always scare the customer for a simple issue too. Justin came in time and made me understood of things what were going on with my Heating and cooling system. He is logical and reasonable with his quotes and detailed explanation. He did a good job to our full satisfaction and gave advice for our future services and repairs when needed. He told us how to maintain the furnace and filter usage. Good work Justin 😊👍

  • Review 80 (2021-07-21 - Rating: 5)

    Tech was on time, personable and professional. He took the time to explain what needed to be done and immediately quoted the cost and secured permission to do the work. Very knowledgeable and a pleasure to work with. I highly recommend RMech to anyone. Ive used them for years.

  • Review 81 (2023-05-11 - Rating: 5)

    I had Mitzi camera inspect my main line after a cleaning, and she was phenomenal! Professional as can be, as well as personable. We talked the whole time she was performing the scope. Mitzi was very knowledgeable, and even took the time to explain a couple ‘best practices’ to keep things maintained. She, ahd R-Mech we’re both referred by PMI-Destination Properties, and I’m very appreciative.

  • Review 82 (2018-05-27 - Rating: 5)

    Street did a great job for us on a Sunday call and took care of our cooling system repair. He was very quick at diagnosing the problem and our cooling system works great now! We signed up for their service plan and now we have great peace of mind that our heating and cooling systems will be kept in tip top shape.

  • Review 83 (2020-05-02 - Rating: 5)

    Brad thank you so much for the extra time and attention you spent on a Saturday troubleshooting a air conditioning issue with me. My parents have used R-Mech for several years and now that I am a home owner your company was the first name that came to mind. I would recommend you and your team times a million. 😀. Great customer service. Friendly and definitely experts in their field.

  • Review 84 (2020-12-18 - Rating: 5)

    Great experience. Junior was my installer. Very efficient, professional and polite. He wore a mask and shoe covers. Explained the process of installing the water heater, how to use it and service it in the future. Junior checked the faucets in the kitchen to make sure there was no calcium deposit from after the new heater was installed. I am impressed. 5 stars.

  • Review 85 (2021-06-19 - Rating: 5)

    Michael Crow from R-Mech was awesome. Showed up the same day and fixed our AC on one of the hottest days of the year. He was extremely cordial and professional, explained the issues and rectified them quickly. Would recommend to anyone.

  • Review 86 (2021-08-11 - Rating: 5)

    My air-conditioning went out so I called for repair. Team member Michael Crow responded and determined what the problem was. The issue was resolved and he gave me great suggestions about the future of my system. He was professional and courteous. I would recommend to others.

  • Review 87 (2022-05-10 - Rating: 5)

    This is our 2nd time using R-Mech’s services. The first time was for our basement finish where they did our plumbing. Our AC stopped working overnight, so I reached out to them as soon as they were open for business. Despite this being the day after the hottest day of the year so far, they were able to get me on the list to see me today. Mike showed up approximately 1 hour before the window arrival time, after calling me to ensure that time frame was okay. Seeing as how it was 85° in my house already, I assured him that was great. He showed up, fixed the problem in no time, and didn’t gouge me when I would have happily paid more. Highly recommend their services, plumbing and now HVAC.

  • Review 88 (2021-07-31 - Rating: 5)

    Incredible responsiveness when our air air conditioning went out in extreme heat. Best customer service out there and excellent quality. They were reliable and fixed my issue without trying to upcharge me. I purchased an annual service/maintenance agreement with them and they have kept my heating and cooling running great.

  • Review 89 (2022-06-17 - Rating: 5)

    I was in need of a new water heater and decided on tankless. They provided the best price compared to other companies for the exact same product. It was installed quickly and professionally. Ive also used them for other basic HVAC service and plumbing. Always on time and all technicians have done a great job. Michael saved my day with a hot day AC repair! I refer every chance I get.

  • Review 90 (2021-12-01 - Rating: 5)

    The technician was very personable, got the work done quickly and accurately, and left everything cleaned up. Thank you for your great service. FYI: The other service was repairing the solenoid valve on our furnaces humidifier.

  • Review 91 (2020-07-29 - Rating: 5)

    Prompt response to my initial call. They arrived on time, assessed my issue and provided me with a no pressure quote. I decided to have them perform the work and within an hour or so, my leak was fixed! Great, honest folks that stand behind their work (I previously had them install my tankless water heater and AC system! Highly recommend!

  • Review 92 (2022-07-19 - Rating: 5)

    Jon Adams once again gives excellent 5 Star service. As well Amber and the rest of the team that answers the phone and schedules Jon and other service providers are always excellent and professional. I highly recommend this company for your heating cooling and plumbing repairs.

  • Review 93 (2022-07-08 - Rating: 5)

    Jon came out to diagnose a backed up drain. He was on time, polite and courteous. He diagnosed the problem in minutes and was quick to get the drain unclogged. I am glad I called R-Mech to fix this and that Jon was the person who came to service the problem. R-Mech would be the first company I call in the future for any services they offer.

  • Review 94 (2022-01-21 - Rating: 5)

    Cory was awesome! He is super knowledgeable and easily diagnosed the problem with our furnace, saving us from having to buy a new one. He explained the problem and his repair in detail. We will definitely be using R-Mech again if we have any more furnace issues!

  • Review 95 (2021-05-20 - Rating: 5)

    We just had Michael Crow out from R-Mech to inspect our AC system before turning it on this year. He was super knowledgeable and friendly. He did a thorough job and was great at answering my questions. Weve been using R-Mech for years now and highly recommend them.

  • Review 96 (2020-02-28 - Rating: 5)

    I highly recommend considering this group for your projects. R-Mec completed A/C replacement & plumbing replace/repair work for us. The dispatch team is very friendly and helpful. The A/C replacement team, Chris, Jesus, & Brian, displayed exceptional skill with efficiency and quality customer service. The plumbing team, Matt & Kyle, displayed equally skilled efficiency and quality customer service. We are very pleased with their professionalism and service.

  • Review 97 (2021-07-21 - Rating: 5)

    R-Mech has been incredible to work with as a first time homeowner. I used them to replace my furnace, air conditioner, and hot water heater. All technicians were, most importantly, kind and respectful, as well as professional and timely. They were also all patient, took the time to explain my new systems to me, and had the patience to answer all of my questions. Scheduling was a breeze with the office, as well. I will absolutely be using and recommending R-Mech in the future.

  • Review 98 (2019-06-21 - Rating: 4)

    First, the company provided excellent service, was on time and was professional. I’m currently not happy with the cost to replace my faucet, but it is my mistake for assuming R Mech used hourly rates and not standardized pricing. At 1/2 hour worth of labor to do the job this equates to $800 per hour. Once again, my mistake. I will be talking to anyone who needs a plumber and remind them to ask the appropriate questions. Thank you for your service.

  • Review 99 (2021-05-22 - Rating: 5)

    Michael came to our new home late Friday evening and stayed for a couple of hours diagnosing what the problem was and how to correct it. Never during the process did he seem in a rush to leave or seem disinterested in making sure the job was done right. After correcting the issue he made it a point to review what was found, how he corrected it and how to avoid this issue in the future. I would definitely rate Michael and his service as first class!

  • Review 100 (2020-04-08 - Rating: 5)

    This was the second time that Ive had to contact them for an emergency type situation. The responsiveness and professionalism received from all parties involved is AMAZING. They are genuine people who seem to really care about delivering a great service as a great price! I have them saved for future plumbing needs.

  • Review 101 (2020-09-12 - Rating: 5)

    Justin provided my inspection for a water softener package. The 2 gentleman that came to install the Halo 5 and new water heater were amazing. They were on time, professional and friendly. They answered my questions and made sure all water faucets/lines were running properly. I would highly recommend this company and will be calling on them in the future if the need arises! Thank you R-Mech!

  • Review 102 (2023-06-13 - Rating: 5)

    Jon and James performed the annual maintenance on my water conditioner system. They did a great job and explained what they were doing as the job proceeded. My first experience with their company was pleasing.

  • Review 103 (2021-09-04 - Rating: 5)

    Michael Crow was the service technician who came out to inspect a furnace and an AC/heat pump for us. He was very thorough with his inspection and very clear in his explanations. I truly appreciated his professionalism and his willingness to answer all of our questions. I would not hesitate to recommend R-Mech and Michael for your HVAC needs!

  • Review 104 (2021-12-16 - Rating: 5)

    Jon was very helpful in analizing and assessing the issue with our leaky faucet. His professional attitude and respect for us was overwhelming and greatly appreciated. He was on time and energetic and knocked the repair and install out in no time at all. I will look to him the next time I have a problem I need looked at. Thank you.

  • Review 105 (2023-05-10 - Rating: 5)

    Last weekend (6May) James and Joseph did a wonderful job of clearing my main drain after stressfully trying to do it myself. This is why RMech is my go to company to take care of all my plumbing needs. I would also like to offer profound thanks to Mitzy and her very detailed work and explaining all aspects of the the camera work. Her ease at answering my questions really makes me feel good as a customer. I have dealt with other companies in the past and she puts them to shame. Many thanks to Mitzy.

  • Review 106 (2021-12-19 - Rating: 5)

    The whole team was extremely knowledgeable and professional. From Shawn in sales who helped me pick the right product as well as the team (James and crew) who were on site and left the place spotless.Updated review - I have used R-Mech on 3 projects now. A mini-split installation, a boiler repair, as well as a tankless water heater. They give you their expert opinions, a reasonable quote, and excellent service - cannot recommend them enough.

  • Review 107 (2023-07-16 - Rating: 5)

    Had R-Mech come out for a plumbing concern. They fixed the issue in a timely manner and was professional. Mitzi and Steven was very informative and educational through out this process.

  • Review 108 (2017-06-19 - Rating: 5)

    Excellent work. Chris M called to confirm he was on his way and arrived in the prearranged time slot. Quickly identified the problem, showed me the defective part, had the part on hand and replaced it leaving the unit functioning normally. The area was cleaned up afterwards. Outstanding job and terrific guy. He certainly made me a loyal customer and I would highly recommend.

  • Review 109 (2021-02-15 - Rating: 5)

    When no one else would make a emergency house call on a Sunday in 0 degree weather R-mech didn’t hesitate to send someone. Kelly our technician was here within 30 minutes and got our heat up and running in minutes. He was knowledgeable and super friendly. They will be my first call next time!

  • Review 110 (2020-07-31 - Rating: 5)

    We received a bid for a new water heater. When the tech came to install it turned out we needed an additional part. The company honored the original quote. The tech went above and beyond to get the job done in a timely fashion. He even had to make a second trip to their office and came back to make sure it was completed the same day. I am very happy with this company and the service provided.

  • Review 111 (2021-12-13 - Rating: 5)

    R-Mech was great to work with! I called multiple companies out for estimates on replacing our HVAC system and water heater. (I met with the company that has the most 5 star google reviews in KC. That company was very sales focused, refused to tell me the prices without my husband present, and the price was outrageous for a very basic setup.) R-Mech was much more honest and straight forward with their approach. They also beat all the other estimates and set us up with a much nicer system than the other companies! I felt like I could trust them, and that they will take care of us longterm.

  • Review 112 (2021-06-23 - Rating: 4)

    James was very professional, knowledgeable, and kind. He fixed our leaking tub faucet, and replaced our leaking outdoor spicket. They are very busy, I was rescheduled twice, hence the 4 stars. But James gets 5 stars.I just had Chris out to check my furnace R Mech installed. He was professional, very nice, and came with good advice. He even tried to rework the metal around the filter slot in order to make it fit better. I recommend these guys. Each one that has come out have been great. Friendly Advice: If you are on a warranty that comes with an installed system, dont skip the tune ups.

  • Review 113 (2019-05-26 - Rating: 5)

    Chris came to our house, just as it was beginning to storm, and couldn’t finish servicing the broken air conditioner. He called back the next morning, on a Saturday, to say the on-call service tech was booked for the day, but he would come in on his day-off to fix our air conditioner. Going above and beyond to help us cool down our rapidly warming house was beyond the call of duty. It was especially helpful as our daughter had surgery the day before and just wanted to rest. Thank you for your prompt service and for cooling our house again!

  • Review 114 (2021-01-22 - Rating: 5)

    R-Mech has been our go-to preventative maintenance/service company for our furnace and AC for several years and they have always been consistently over the top on their customer service. Just last week, they installed a brand new furnace and AC and there are not enough words in the dictionary to express how impressed we are with the system, but more so with the people! The sales process with Justin was easy, no pressure and communication was great. On the day of the install, the techs Carlos and Reynaldo showed up exactly when they said they would and got right to work. Their work was impeccable, I mean the furnace is legitimately pretty to look at now, everything is so nice and tidy. Their professionalism, attention to detail and kindness exceeded our expectations. I cannot give a higher recommendation for R-Mech and their stellar team!

  • Review 115 (2022-01-01 - Rating: 5)

    Great company with great customer service. Every member of R Mech who I talked to on the phone or who came to my house were very friendly and helped to resolve my plumbing issue. All service calls were on time and completed in a timely manner. Highly recommended.

  • Review 116 (2019-04-01 - Rating: 5)

    Steven was awesome! Was extremely knowledgeable and took the time to explain everything to me. Was on time and took the estimated 3 hours to install our new water heater. Very satisfied with the work and customer service.

  • Review 117 (2021-08-23 - Rating: 5)

    I want to thank you for sending someone out to fix the mess that another company did. He was very professional, let me know everything he could do to help us, gave us the price before he started the job, and did a fantastic job fixing the pipe to our water heater. I will always use you all for my HVAC and plumbing issues from now on!!!

  • Review 118 (2019-10-20 - Rating: 5)

    Justin provided fantastic service and was very Professional and personable.He pointed out that my humidifier was roached out and in need of replacement. Tuned up my furnace and got me ready for Winter. Experience was very satisfactory and I had a quote for humidifier within an hour of service.Hope he does the work for me in the future!

  • Review 119 (2020-09-01 - Rating: 5)

    Update (9/1/20)We had R-Mech install a new a/c & furnace yesterday, they had to do some duct revision so they finished up today. The gentlemen that did the install were great! They did a top-notch job, were very professional, wore masks the entire time and without prompting were very vigilant about taking shoe covers off and on every time they went outside and then came back in; this alone says a great deal because they went in and out a lot!! We love the system they installed and were very pleased with everyone’s work from office staff to installers. Can’t recommend them highly enough. We have a friend who had the exact service done not long ago but a different (big name) company & a lesser quality system and theirs was $2000 more than what we paid! Save yourself money and headache and use R-Mech for all your heating, cooling and plumbing needs.R-Mech is a wonderful business. We’ve had them cover plumbing problems, water heater installs & today Justin did an awesome job on our air conditioning/furnace!! He called before he came over, he was prompt, courteous, knowledgeable, helpful & their prices are very reasonable. If you’re looking for plumbing, heating or cooling services, look no further than R-Mech. Thank you Justin!!

  • Review 120 (2021-11-01 - Rating: 5)

    I have been using R-Mech for about 5 years, primarily for HVAC services. They are consistently on time, provide courteous technicians, answer questions and do good work. My most recent technician was Jacob W. He was friendly, worked quickly and was very patient with my curious and yippy small dog.Update 11/1/21 I had a different technician, Michael Crow, for my latest service appointment. He was also courteous, efficient and patient with the small, nosy dog. He also explained the updates to the service agreement that I have purchased for several years. Still satisfied with R-Mech.

  • Review 121 (2023-02-03 - Rating: 5)

    These guys are great. They’ve replaced my water heater, sub-pump, and they fixed some duct work that wasn’t tied into the hvac system, and I’ve never been more pleased with the professionalism and their attention to detail. They aren’t cheap, but they do it right.

  • Review 122 (2019-07-05 - Rating: 5)

    The experience using r-mech has been fantastic. Sales guys were extremely knowledgeable. He really informed us on options and were able to answer questions with confidence and a level of reassuring knowledge base. Brad and Leonard came (on a holiday no less) and worked the entire day until the job was complete. The overall impression you’ll receive from r-mech is a company that cares. These guys are passionate and take a very high level of pride in their work.

  • Review 123 (2021-08-17 - Rating: 5)

    Eduardo immediately identified problem & was able to work out a solution, adding a new thermostat to new AC unit I purchased 6 weeks. Job well done. Would recommend the company as all its employees are very competent including Eduardo

  • Review 124 (2019-05-31 - Rating: 5)

    R-Mech has been a trusted HVAC company that i have used the past years. I had my semi-annual system check up today. My service technician Jessica called before she came to confirm the appointment. She was very courteous and freindly. She showed up right on time. She greated me with a smile and business card. Extremely professional!Very knowledgeable and carefully went through checking everything. She did the best cleaning job on my air conditioning unit that i have ever seen. Great attention to detail. My freon was low a pound and she was able to quickly charge it up.I will be sure to ask for her again for any services that are needed.A very satisfied customerBob Rogers

  • Review 125 (2022-04-25 - Rating: 5)

    I purchase the annual maintenance program from R-Mech. They have been consistent in their services, their approach and the level of quality. I recommend them to anyone who has a system that is nearing the out of warranty phase 5-10 years or so.

  • Review 126 (2018-04-03 - Rating: 5)

    James Rhea serviced our tankless hot water heater. He was very knowledgeable. We have had another technician out to solve our random cold water showers and they did not fix the problem. James listened to our clues and quickly found there were wasps nesting in our fresh air intake causing the heater to shut off during high flow demand. He billed us fairly for the service and we will definitely ask for him for our next service.

  • Review 127 (2022-06-03 - Rating: 5)

    Michael was professional and made good recommendations for extending the life of our HVAC and a/c units. We have received good service from R-Mech each time we have needed them.

  • Review 128 (2021-03-13 - Rating: 5)

    Nick Rosene was a wonderful person to have in my home. Respectful and kind, loving towards my fur babies and very informative. His thoroughness in performing his job, exhibiting his knowledge and professionalism very well. Greatly appreciative of the service received! Highly recommend this company!

  • Review 129 (2019-05-14 - Rating: 5)

    Had an AC tune up done. My technician, Jessica called before arriving at our schedule time. She was polite and professional. During my tune up, she identified a potential issue with my AC unit and was able to fix on the spot. Great service!!

  • Review 130 (2022-09-22 - Rating: 5)

    Absolutely the only Heating/Cooling/Plumbing company anyone needs. Dealt with 4 different techs and all 4 were amazing at there job and just awesome people. Ive told as many people as I can about this company as it is just hassle free and no upsales or bs when they show up. Very happy everytime. Theyve fixed a gas leak, a water leak, and most recently our AC unit. No problems. Also the people on the phone making the appointments... super nice and on point with what they are doing :)

  • Review 131 (2017-03-12 - Rating: 5)

    We had R-Mech install a water heater we purchased at Home Depot. The company was able to give an estimate over the phone and schedule installation within 3 hours of ordering the appliance. Westin, the installer, was very courteous, knowledgeable, friendly, and very professional. He assessed the work to be done and was able to draw up a contract with a full quote within 30 minutes of arrival. His workmanship was top notch. He kept the area spotless upon leaving. He showed me various things I needed to know in order to keep the unit running optimally. Overall, I think R-Mech is a very competent company that does quality work.

  • Review 132 (2022-07-06 - Rating: 5)

    John was super friendly and professional! Did a great job installing a new tankless water heater and outdoor faucet. Will use R Mech again in the future for other plumbing services.

  • Review 133 (2018-04-12 - Rating: 5)

    Ray w. has been amazing! simply the best. very transparent. helping me throughout this whole possess. and recommending what to do about the project its self. and my budget. he relay lessons to what i need and makes an informed recommendation. unlike the last company that was not only trying to get me to spend money on something i didnt want. but also didnt even need in any remote type of way. i cant tell you how awesome it is that he will answer my questions day or night via personal number not just make you leave a message and get back to you. being this type of business owner my self i truly appreciate when some one takes this type of time to stream line a big project like this. r-mech has a customer for life. not just for my home. but when i open my business and do a complete remodel they will be the ones i contact. and i want ray at the head of every project!

  • Review 134 (2019-01-03 - Rating: 5)

    We had R-Mech come out and get our furnace back up and running. Justin was the one who performed the repair but everyone I dealt with, including the office staff who scheduled the appointment, were efficient and friendly. There are many heating, cooling & plumbing businesses to choose from but I wouldnt hesitate to use them again.

  • Review 135 (2021-10-30 - Rating: 5)

    They were able to come earlier in the day (which worked with our Saturday schedule - they called ahead to check) and they were able, after looking over our system, to go back to the shop, pick up a unit, and install it - all within 2 hours of first arriving. Very professional and thorough!

  • Review 136 (2019-07-01 - Rating: 5)

    Service was fast and easy to schedule. Support was knowledgeable and had me back up and running same-day. As a first time home owner, I was able to ask plenty of questions and felt comfortable with the services provided. Honest, hard-working, and fast!

  • Review 137 (2021-04-22 - Rating: 5)

    This was my first experience with this company, R-Mech. After months of research, I found they offered me the best competitive price with the Trane system of my Choice.They installed a complete Trane Heat Pump and LP Furnace. They were all very Professional, from the Sales force to the Installers technicians and office personnel.There work was so good I decided a week later to replace the Hot water heater.Again, it was a very professional/ courteous install.They will be the company I recommend and my go to for all future work.

  • Review 138 (2019-09-15 - Rating: 5)

    We had our AC quit blowing out cold air and with little children and the hot heat we definitely couldnt wait until next week, I called got an answer right away and was able to get someone out here today.Justin showed up and was VERY professional and knowledgeable he was able to find the issue right away and had it working in no time! Would definitely use R-Mech again and would absolutely recommend this company and Justin to everyone! Thanks!

  • Review 139 (2018-01-05 - Rating: 5)

    My tech from R-Mech was a nice guy and easy to work with. Chris also shot me straight. He was very knowledgable. He was happy to climb on my roof in the freezing cold and spent about an hour going over my mini split heat pump. The manufacturer was not able to provide parts, and due to special circumstances, the Service Manager kindly refunded the trip charge. I would definitely work with them in the future. Highly recommended.

  • Review 140 (2019-05-07 - Rating: 5)

    Justin came to the house.On time. Polite and professional.Perfect.We only use r-mech since moving here 12 years ago. Very trustworthy. Always prompt. Great communication with the office on any occasion I have needed to call.

  • Review 141 (2018-07-04 - Rating: 5)

    Very pleased with the service I received. Zach and Ben were professional, courteous and knowledgeable. They came out in a timely manner and got the job done right. I will definitely use R- Mech moving forward for my home heating and cooling needs. Thanks gentlemen!

  • Review 142 (2019-05-16 - Rating: 5)

    Chris was right on time for our service. As in previous service calls, he was very professional and efficient. He thoroughly explained the status of our current HVAC system but without pressure to sell additional services or equipment. Have been extremely happy with R-Mech.

  • Review 143 (2020-10-14 - Rating: 5)

    This is one of the best plumbing companies Ive serviced with. I will always look for them when I have a plumbing problem. They are professional, timely, and very respectful of your property. The tech was very knowledgeable and wasted no time fixing the repair. Thank you for such terrific service.

  • Review 144 (2022-06-23 - Rating: 5)

    Michael was professional, friendly and honest. He thoroughly explained what maintenance needed to be done and why without being pushy. He even removed a snake that was living next to our A/C unit for us. Was very timely in responding to us when something unexpected came up the following day with the unit.

  • Review 145 (2019-04-29 - Rating: 5)

    We had an emergency sewer issue on a late Sunday. After a frantic weekend search we found R-Mech. They were extremely responsive and understood the pressure we were under.Don Paxton arrived in a very timely manner and was such a professional. He took the extra time to not only diagnose the issue but also provided education and solutions.This was not a pleasant situation but we felt relieved that this company was there and did not try to take advantage of what we were going through, especially for an after-hours call.Definitely will use them again in the future.

  • Review 146 (2019-08-27 - Rating: 5)

    Adam was truly great came early, solved the problem without hesitation got my new water heater installed the same day! Truly a pleasure to work with. R MECH is definitely one of the better companies around definitely called them for first for plumbing issues!!! I will.

  • Review 147 (2019-08-21 - Rating: 5)

    As always, our tech, Don, was fantastic! He worked quickly, fixed the issue, and, as always, explained everything very thoroughly. We have some big work coming up, and R-Mech will be the first place we call for all our plumbing needs. Thanks again!

  • Review 148 (2023-05-17 - Rating: 5)

    Great experience with the R-Mech team, Mitzy, Adam, Brent, Joseph, Jamon and a few others. All were personable, competent and great to work with. I would and already have recommend R Mech to others.

  • Review 149 (2019-07-23 - Rating: 5)

    Our AC went out in the middle of July on one of the hottest days of the year. R-Mech took my call at 6:30PM and had someone out to my house by 7:30PM. I had made a call to one of the most recognizable Heating/Cooling companies in KC only to be told they had no idea when they would be out. NOT Helpful.The technician showed up and began to troubleshoot our system. He began to diagnose our issues and determined that we needed a new condensing unit. He then proceeded to check out my entire system and made suggestions on how to upgrade everything to a more efficient system. He gave low, middle and high priced options. I never once felt like I was being sold but more consulted on my options. After all that I learned that the tech who was helping was actually the owner, Brad. I was shocked that the owner was out making house calls at 7:30PM at night. He even went as far as telling me to text him with any issues or questions. Above and beyond in my mind.At the end of the day I could not recommend R-Mech more. Professional and highly responsive. A local company making a huge impact for customers and their employees.

  • Review 150 (2021-01-08 - Rating: 5)

    Company was great to work with. Originally had a tune up scheduled for later in the month but gave them a call when I noticed my furnace having problems keeping up. Had a technician out later that day who found a dirty sensor. Cleaned that up and went ahead and did the tune up while he was here. Will be using them again.

  • Review 151 (2021-09-21 - Rating: 5)

    R-Mech is an amazing company with an owner who respects his customers and is willing to come out to jobs personally. R-Mech installed an AC unit in 2020 and a water heater which they discounted significantly. When the AC unit had issues this summer(2021), they replaced the entire unit at no cost even though the warranty had expired. Due to the extreme professionalism, we used them for our plumbing issue/leak and they sent someone out the day of to check on the issue. We said that we had a deadline since we are moving so they got us an estimate within 12 hours then scheduled us for repairs immediately. The company prides itself on customer satisfaction which is why we will never use any other HVAC or plumbing service.

  • Review 152 (2021-11-03 - Rating: 5)

    R-Mech is the only company I would call. They are honest and knowledgeable and they do good quality work. They installed a geo thermal system that has saved us a lot of money on our utility bills along with a tankless water heater. They continue to come out yearly for maintenance. Jon and Jospeh were so professional and friendly. They were on time and did great work. Highly recommend!

  • Review 153 (2021-09-22 - Rating: 5)

    The tech arrived in less than 30 minutes from the time I called at 7:30 pm and had the drain cleared in no time. Tech was very friendly, knowledgeable and professional! I highly recommend them and will use them in the future!

  • Review 154 (2019-12-09 - Rating: 5)

    We recently had our furnaces serviced and our technician, Chris Marshment, was polite, courteous, on time, and never once tried to up sell. We did have some parts that were showing wear and could possibly cause the system to work harder. We opted to replace those parts. He was fast and didn’t leave a mess. We hope to get Chris every time!

  • Review 155 (2019-04-11 - Rating: 5)

    An excellent experience from the call to schedule the appointment to showing up at the agreed upon time. The tech; Kyle, was also great! Experienced and knowledgeable and provided some recommendations for future updating of our bathroom.5 star rating for sure!

  • Review 156 (2023-06-16 - Rating: 5)

    The installers found major floor problems, and had to stop. As soon as it was repaired they were back and finished in one day. I was completely satisfied. Will definitely use them again.

  • Review 157 (2018-06-10 - Rating: 5)

    Very pleased with the service Ive received. We had them out earlier this year for a AC checkup. We had a bad storm last week and apparently something in the AC was fried. I called R-Mech back and they were here in about 30 minutes, and the AC was back on within minutes. Im very impressed and glad I found them.

  • Review 158 (2021-08-10 - Rating: 5)

    First class customer service throughout the process. Service person was on time, very knowledgeable and personable, diagnosed the problem and quickly fixed - all this without trying to upsell or say other issues needed to be fixed.By far the best experience I have had with HVAC issues. Would highly recommend and will use again for any future issues.

  • Review 159 (2019-07-03 - Rating: 5)

    Zachary was terrific! Called on his way, very professional, clean and well spoken. He showed me what the issue was and had the part on his truck to get out air conditioning up and running. Great job Zach!

  • Review 160 (2022-03-31 - Rating: 5)

    Had an appointment for them come fix my exterior spicket and the day of the appointment had a plumbing issue which they would able to squeeze in unexpectedly. Brett was a great professional gentleman. 10/10 would clog my pipes to see him again.

  • Review 161 (2019-09-16 - Rating: 5)

    No A/C was blowing inside my house, called R-Mech and they sent Chris out and he quickly diagnosed what was going on which the blower motor in my furnace had failed. They had the replacement available on the truck and got me back up and running in about an hour or so. Great customer service and Chris did a great job quickly resolving the problem. Pricing was reasonable in my opinion and I definitely would call R-Mech again!

  • Review 162 (2019-05-28 - Rating: 5)

    Easy-peasy!! Our experience with R-Mech was easy as could be, from setting an appointment for the work to the end result. The work was done quickly, the installer (Kyle) did a nice job of cleaning up all debris, and the price was right. This is our second experience with R-Mech and we couldnt be happier!

  • Review 163 (2019-06-07 - Rating: 5)

    I decided to go with R-Mech for my full HVAC system replacement because I felt they were the most thorough in their estimate, really giving me the full picture of what my options were. I wanted to switch from a highly inefficient old electric furnace to gas, which required several extra steps, but R-Mech took care of it all and made the process very easy.Everyone I dealt with from R-Mech - Ray, Leonard, Brad, Sherry, Melissa - were incredibly professional, friendly, and truly made me feel listened to and valued as a customer. They were patient with my questions and always answered or returned my phone calls promptly. Leonard and his team worked on the installation for nearly 12 hours with no AC on a 90 degree day. Im sure they were exhausted but they didnt show it. I couldnt be more pleased with the results and highly recommend R-Mech to anyone looking for these services!

  • Review 164 (2021-02-21 - Rating: 5)

    Jon worked to minimize the teardown of the built-in book shelf / entertainment space to reach the burst pipe we had from a freezing hose bib. I felt the installation of new faucet, pipe and joint with existing PEX was of good quality. Also appreciated their responsiveness as we were without water until this repair was made. I received an appointment the same day I called for service.

  • Review 165 (2017-10-11 - Rating: 5)

    Josh T did a great job locating our issue and promptly repairing it. He is knowledgeable, professional, and thorough! We receive great service from R-Mech every time.

  • Review 166 (2019-02-08 - Rating: 5)

    I had my annual flushing of the tankless hot water heater. Adam was quick and thorough to ensure that everything was working properly. There was considerable...crud...that needed to be flushed from the tank and from the kitchen faucet. He handled it all quickly. Great service, as always.

  • Review 167 (2020-12-04 - Rating: 5)

    R-Mech responded quickly to our sudden need for a new furnace, gave us a great price, and then did a great job with a tough installation. We will definitely call them next time for whatever issue arises.

  • Review 168 (2021-04-08 - Rating: 5)

    I had read about good experiences with R-Mech on the kansascity subreddit and decided to take a chance. I submitted a request on their website and was called within 5 minutes to set up an appointment. On the day of the appointment, the serviceman (Jon) reached out to say that he was available to come earlier which worked out great. Very professional, wore slip ons when he came in, and addressed/entertained all my questions. He was able to find the cause of my hot water pressure problem (13 year old water heater) and was emailed a no-pressure quote immediately after his visit. Great experience, thanks!

  • Review 169 (2015-08-04 - Rating: 5)

    I really appreciated the time Brad took in explaining the difference between the waterless and the tanks as well as his thoroughness in making sure once my decision was made to put new tanks back in that it was done right with all materials present. Its why I used R-Mech over several other companies I called. The installation also was what I expected regarding the professionalism and knowledge. Everyone I encountered from beginning to end was very nice to work with. A bonus was having the installation team show up wearing booties! I didnt have to ask them to put mine on in the house. The price was competitive also. Thanks Brad and your R-Mech team members for a great experience. I will definitely use you again.

  • Review 170 (2021-05-21 - Rating: 5)

    Michael Crow serviced my air conditioner today. He was thorough and professional. Michael answered any questions I had and made suggestions that I purchase an air treatment system which I will do when funds are Available . He also observed mold on my humidifier filter and replaced it for me. All in all, my experience with Michael was very satisfying and exceeded my expectations.

  • Review 171 (2021-12-09 - Rating: 5)

    Michael Crow called to let me know he was within 30 minutes of arrival, arrived on time, explained what the annual furnace check included, answered my questions, gave me advice about my humidifier filter, and took time to talk with me about options for annual maintenance.I’ve been a R Mech customer for several years and Michael Crow is a good example of the company’s reliability.

  • Review 172 (2020-12-04 - Rating: 5)

    This was the second time I’ve used R-Mech, and they do an awesome job. We had a badly clogged drain, and the first guy we called out (from another company) glanced at it and immediately told me he’d have to access it from the drain pipe running down into my basement studio. There’s a bunch of stuff that needed to be moved and I’m currently injured, so I was stressed about that. Their prices also seemed a bit high as well, so I thought I’d try R-Mech and see what they said. They were able to send someone out that afternoon, and reassured me that it was unlikely they’d have to go through the basement.The tech arrived promptly, wore his mask properly the WHOLE time (thank you!), looked it all over, did the job (without having to go through the basement!) - even though he warned me partway through that it was pretty bad and they might need to come out with a different machine. He not only persevered and finished the job, but he also gave me excellent advice to avoid further similar issues and potential consequences (we live in an old neighborhood with clay pipes under the foundation and galvanized pipe inside the home). He also took a quick look at a couple other future jobs and said he would send me a quote through email for both of them.All in all, I’ve been very pleased with R-Mech and will likely call them for all my plumbing needs in the future.

  • Review 173 (2017-03-16 - Rating: 5)

    Robbie was very professional from start to finish. He greeted me by presenting his business card, explained everything he was going to do based on the service requested, as well as safety requirements, and confirmed everything that was completed when he finished. He kept the area clean as he worked and ensured the area was left clean when he finished. I would definitely recommend R-Mech to my family and friends.

  • Review 174 (2020-02-16 - Rating: 5)

    I could not be more pleased with RMech. My heat went out Friday night. I called them right when they opened up on Saturday morning. The receptionist indicated a time frame of when their service guy would be there between 10:00 a.m. to 2:00 p.m. I had requested the sooner, the better since the house temp was now down to 55 degrees. I received a call back within 10 minutes of getting off the phone from the service rep indicating he would be there in about 25 minutes. What a relief to me and my wife. He diagnosed the repair necessary, told me the price (which I considered quite reasonable) and had it repaired within about 1/2 hour. Great job, thanks so much for your expediency.

  • Review 175 (2019-06-21 - Rating: 5)

    Jesus and Chris did an excellent job replacing our ancient AC and attic furnace. It was a tricky task that required a lot of problem solving, but they were both very skilled. They kept me updated throughout the project and carefully explained everything in a very polite and pleasant manner. Special thanks goes to Justin, who patiently advised us on the new system and made sure it met all our needs. This is not the first time I am pleased with services from R-Mech. HVAC or plumbing, they always sent me very professional and conscientious technicians.

  • Review 176 (2019-06-28 - Rating: 5)

    Service was prompt, friendly, and professional. Steve was knowledgeable and extremely helpful in diagnosing my HVAC issues and came up with several options to deal with my service issue.There was no pressure to upsell at all. He seemed to honestly care about my situation. I would definitely use R-Mech in the future.

  • Review 177 (2021-04-26 - Rating: 5)

    Tyler was awesome. After a pipe on the sump pump failed, he diagnosed the entire installation and found some prior installation faults. Came out the next day and reinstalled the entire thing. Tyler was courteous and professional and I could tell he was passionate about his work and the quality of service.

  • Review 178 (2022-07-16 - Rating: 5)

    Hands down the best HVAC company in Kansas City!! Justin did a great job explaining the best option for my rooftop unit and a fair price to replace it. Good doing business with R-Mech!

  • Review 179 (2021-01-13 - Rating: 5)

    The young man, Tyler, who delivered & installed my hot water heater was very courteous and professional. He was very good about showing me the work he had completed and answering the questions I had about location of the pilot light and where to shut off incoming water in case of a leak.

  • Review 180 (2021-07-29 - Rating: 5)

    R Mech is great. We’ve used them to install tankless water heaters and the yearly maintenance on those at our last two properties. Always professional and on time. Thank you for being a first class company.

  • Review 181 (2019-05-08 - Rating: 5)

    I had a little rough start with the company in the beginning. However, Gary was able to completely turned my trust and confident around. After having several fail attempts with my sink, Gary was the only one that was able to go in my crawlspace and got to working hard so i can have a working sink again. Gary was honest, customer friendly, knowable and the only hard working plumber Ive ever seen. My family and i truly appreciate him. Thanks for putting our nightmare to rest by getting the job done!

  • Review 182 (2019-03-30 - Rating: 4)

    The service pro, Steaven B was very professional and explained any additional equipment before he gave me the final price. It took just under the time he expected to be done with the job. He had very little to clean up and my water heater looks and works great.

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