Roto-Rooter Plumbing & Water Cleanup

Located in Indianapolis, Indiana

Address: 5170 Commerce Cir, Indianapolis, IN 46237, United States

Phone: +1 317-468-0672

Rating: 4.8

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-03 - Rating: 5)
I had a big clogged in my son’s bedroom… 3 different plumbers came and couldn’t fix it… I almost gave up until I called Roto Rooter. I got their service with Daniel he was super nice and understanding! He got the problem right away and fixed it, he left everything clean behind him. He was very professional and did an amazing job!We live in a very old house, the system is very old (from the 60s) so previous plumbers who tried to fix it, couldn’t deal with it.. but Daniel did!! He fixed it, And I am so happy I found a good service, so kind and hard worker… he didn’t give up until he was able to take out all the junk my kid put in the pipes over the years…(apparently a lot of wipes) he had to remove the toilet and put it back together, he did it in such a professional way, as the plumber who came a week before him told me he will have to break the toilet since there is no way to remove it as it’s super old and the screws were rusted… I am so glad I didn’t listen to him and tried Roto Rooter before I almost gave up and was ready to replace the whole thing, Daniel came and saved the vintage toilet that came with the original architect design;) thank you!

Review 2 (2024-12-15 - Rating: 5)
I had a drain issue where both my toilet and shower had murky water rising around 7:00pm. I called to see if they could come in and fix it (since they have 24/7 services), and they swiftly arrived! It was a 20 degree snowy night, so I applaud the two gentlemen that came over and solved the issue. Daniel O. and his partner were amazing!!

Review 3 (2024-12-05 - Rating: 5)
The team was great! Very respectful and explained things so I could understand. In addition, every phone coordinator was adequately communicative throughout the process. Impressive professionalism and kindness by the technicians and supervisor!

Review 4 (2024-09-28 - Rating: 5)
Excellent service and fair price. I had both sump pumps go out during a storm, and immediately called for service. With 45 minutes I had a technician at the property. He quoted me my an accurate estimate and had me back up in running in no time. Daniel did an excellent job. He was polite and professional and I would recommend his service to anyone !

Review 5 (2024-10-17 - Rating: 5)
New Kitchen Faucet & Garbage Disposal InstallationI cannot recommend Roto Rooter enough! The technician was extremely friendly, hard-working, and knowledgeable. He did outstanding work even when confronted with a couple unexpected issues- he solved them very quickly. Excellent work; highly recommended!

Review 6 (2024-09-11 - Rating: 5)
Daniel was friendly and respectful. He explained to us the problem and issue at hand and a solution on how to fix it same day. He was thorough and worked for us to find us the best solution for the best price. Really appreciate his honesty and knowledge.

Review 7 (2024-12-22 - Rating: 5)
Saturday before Christmas and my plumbing decided it needed attention. Toilet gurgled and waste came up my shower drain. Called around, no one available or couldnt be bothered to call back. Roto-Rooter not only answered but said they could send someone within an hour! Service techs Daniel O. and Tim worked incredibly hard in the dark and cold for 4 hours and cleared a main sewer stoppage. Then Daniel also cleaned out my clogged kitchen sink! So impressed! Great guys. Very professional and personable. Roto-Rooter gets my vote and recommendation. Thanks again, Guys!

Review 8 (2024-09-02 - Rating: 5)
Jerry put in all the effort to get my issue resolved. He wouldnt give up and it paid off. He was punctual, and respectful of my home. He cleaned up after he was done. Everything was explained as it happened with detail. I will request Jerry anytime I need further assistance.There were several other employees that came out during my service call and they were all great. It definitely felt like they all genuinely were interested in getting my issue resolved. Customer service off the charts!

Review 9 (2024-10-13 - Rating: 5)
Eric responded within an hour of my request, was professional and explained what needed to be done in an easy to understand way. He went above and beyond fixing an extra piece of my sink that will make any maintenance going forward much easier. Hate having plumbing issues, but hope I always get someone as kind as Eric to help with this sorta thing.

Review 10 (2024-12-09 - Rating: 5)
For Christmas this year, my husband and I decided to gift each other new toilets for our home. After removing the upstairs bathrooms toilet, we found that the toilet flange had broke. We called Saturday morning to have this replaced. Although Roto Rooter was available same day, we opted for a morning appointment the following day. Our technician, Daniel, was able to assess the situation and provide an estimated quote for free. We decided on a payment plan for the replacement and labor. The application process was easy and we signed up for 18 months without interest. We were worried about potential water damage, so Daniel called a specialist out to have that looked at. With much relief, no water damage was found. Daniel called an additional technician out and began work same day. Within a couple hours, the toilet flange was repaired and the toilet was installed. Both the technicians and specialist were polite, professional, and respectful of our home. Needless to say, we will be choosing Roto Rooter for future work.

Review 11 (2024-09-16 - Rating: 5)
Daniel did an amazing job fixing our sink and making sure it was running properly. He spent his entire day thoroughly unclogging the drain and let us know the process every step of the way. He had great customer service and we will be using them again in the future when needed.

Review 12 (2024-09-21 - Rating: 5)
Good customer service! Explained everything so I understood what was happening. Would definitely call again if I need help! The techs name was Daniel Osagie. Also did the job really quick was not expecting it to go that fast.

Review 13 (2024-10-12 - Rating: 5)
Bill was amazing, very professional and went above and beyond to make sure everything was done properly and effectively. He was very knowledgeable and took pride in his work. I would recommend the company based on that alone. If I ever need service again, I want Bill to come.

Review 14 (2024-09-23 - Rating: 5)
Eric was fantastic. He was very kind and professional. He is the only reason we are giving 5 stars today. He is an exceptional example of how an employee can make all the difference for a companies reputation. He went above and beyond to get us answers even when he couldn’t fix the problem.

Review 15 (2024-10-29 - Rating: 5)
Bill did an excellent job helping us today. Our garbage disposal was way past time to be changed and was apparently even leaking near the electrical site. He answered all my questions and was able to get the job done speedily despite difficulty of removing the garbage disposal with all the erosion. Even tested our water to make sure the water softener was working. Showed me how to reset the device and trouble shoot in the future. Was a pleasure working with him

Review 16 (2024-05-20 - Rating: 5)
James was able to remove our old kitchen faucet, that we couldnt get off, and install a new faucet we had purchased. Thank you.

Review 17 (2024-09-23 - Rating: 5)
I needed my water heater and water softener replaced. Rotor-Rooter sent Bill and Tim to do the install. They were complete professionals that made my experience seamless and completely satisfied. They were on time, answered all questions I had and did what they said they would do. I dont normally take time to write reviews, but in this case I feel compelled to give these two professionals the attention they deserve.

Review 18 (2024-07-31 - Rating: 5)
I was very impressed with how quickly Roto-Rooter was able to fit us in on a Sunday. The plumber was very professional. He was very respectful while in our home... He covered his shoes each time he entered the house; spent the right amount of time on the job; showed us what the problem was and advised us how to avoid having the same problem again. He was courteous and polite.

Review 19 (2024-09-29 - Rating: 5)
Tried to change out an old shower/tub faucet set only to find out the job was bigger than anticipated. Called Roto-Rooter and I’m so glad I did. They sent out Daniel within a few hours on the same day. Upon arrival he introduced himself and put on shoe covers before entering the house. Daniel went above and beyond to get the job done. He has an outstanding attitude and explained everything with great detail. If I could give Daniel more than a five star rating I would, he deserves it. Thank you to Daniel and thank you Roto-Rooter. Y’all saved the day!

Review 20 (2024-06-16 - Rating: 5)
Daniel was awesome!He came to our house quickly and this was on Father’s Day.He was very courteous and explained everything well. Was very knowledgeable and fixed our leak and installed our bathroom faucet.We will definitely request him again for future plumbing services.

Review 21 (2024-06-08 - Rating: 5)
Daniel, 2nd person to assist with kitchen drain, was beyond expectation. He cared enough! As if this was his home and kitchen sink. Had not the company sent him, i’d not think of ever phoning this company again.

Review 22 (2024-08-13 - Rating: 5)
Everyone was very kind and helpful from scheduling through completion of the project. They were willing to travel 70 miles and fixed my issue quickly, quietly, and without a mess. Highly recommend!

Review 23 (2024-12-01 - Rating: 5)
They were professional and prompt with their service. Miguel Campos was especially helpful - he helped us navigate our home insurance claim to help pay for the repairs. Couldn’t be happier!

Review 24 (2024-11-01 - Rating: 5)
We were in quite the situation with a sewage pipe from the upstairs bathroom leaking into the floor and down into the entire kitchen. The teams were efficient, friendly, and went above and beyond. I am so very happy with everything they have done for us. I do hope you never need this type of service, but if you do, call these folks immediately!!!

Review 25 (2024-10-26 - Rating: 5)
Great professional and personable experience with Bill in removal and installation of our kitchen sink faucet. Even though he is retiring soon, I would recommend him to anyone. Thank you

Review 26 (2024-08-04 - Rating: 5)
Bill Grogg from rotorooter helped us with a lot of stuff, very knowledgeable guy. It was a difficult job and he ended up having to come back for several days but he was very fair with his pricing. Really appreciate the help. Will definitely use again.

Review 27 (2024-12-12 - Rating: 5)
I was totally surprised the guys were on time no they werent on time they were freaking early and they told me it was so cool I really enjoyed that and they were respectful they listened to my concerns they knew what my limitations were financially and they did everything they could even guaranteed the work that they did Im a happy camper let me tell you!!!

Review 28 (2024-07-13 - Rating: 5)
Daniel was awesome and very helpful. He came at a late hour of the night and did a lot of work very fast and very well. He was extremely kind as well and answered all of our questions.

Review 29 (2024-12-05 - Rating: 5)
Very quick and responsive. Good communication about when they would arrive, didn’t start with the most expensive option, but started conservative with the repairs.

Review 30 (2024-08-10 - Rating: 5)
Your service person was one of the best I had the opportunity to work with. Very professional, well organized, very informative.He did any outstanding job. Love to have him back.Wayne Ripberger

Review 31 (2024-07-22 - Rating: 5)
Daniel and his supervisor Jeremy were able to come out the day of our issue and went above and beyond to help us resolve a main line clog.Very grateful for their services and give them a call again with any other issues

Review 32 (2024-09-07 - Rating: 5)
Eric was quick, professional, and kind. He had the part I needed on hand and made sure I understood how it all worked while getting it back together. Great experience.

Review 33 (2024-10-01 - Rating: 5)
Bill provided excellent service. He was punctual, professional, and extremely helpful. I wouldn’t hesitate to use him again.

Review 34 (2024-10-26 - Rating: 5)
Daniel is a very polite technician. Explained the process clearly. Great service. Arrived on time and solved the problem!

Review 35 (2024-09-19 - Rating: 5)
I am very pleased with the service rendered by Daniel Osagie. His customer service was excellent and the work he performed was timely and professional. Job well done.

Review 36 (2024-07-20 - Rating: 5)
Daniel did an AMAZING job helping us with our clogged kitchen sink. He was very personable AND knowledgeable and would DEFINITELY recommend him in the future. Daniel is THE BEST!

Review 37 (2024-02-25 - Rating: 5)
We had a pipe leak in our spare bath and causing water to drip into the garage. Called late Saturday night and they sent Trever out within 2hrs. He was incredible, extremely professional and honest with his assessment. He told us exactly what needed to be done and got to work. After a great deal of time, he fixed our issue and got us restored back to normal. Trever is a phenomenal plumber and great guy. Cannot thank him enough!

Review 38 (2024-08-24 - Rating: 5)
Daniel was prompt and courtesy he took care of all my issues and educated me where he could. 100% recommend him and the rest of roto-rooter plumbing.

Review 39 (2024-05-30 - Rating: 5)
So happy with this service. We had a plumbing emergency where our pipes backed up making all of our toilets unusable. Roto-Rooter came out within the hour and fixed everything. The service was great and the tech was very nice and respectful. I would definitely recommend this service to anyone in my shoes.

Review 40 (2024-07-13 - Rating: 5)
Had a clogged floor drain and called Root-Rooter. 45 minutes later, Abraham showed up and got it fixed. No additional service charges for Saturday service! I have used them several times and have no complaints

Review 41 (2024-11-29 - Rating: 5)
So thankful for root-rooter team! They arrived and repaired a leak, clog, and disposal thanksgiving an hour before over 30 guests arrived for dinner! Thank you!!!!

Review 42 (2024-11-17 - Rating: 5)
They arrived within the timeframe quoted, found the problem quickly, explained my option and took care of the issue right away. Great service

Review 43 (2024-12-23 - Rating: 5)
Daniel was great. He answered all of our questions, cleaned up the area & was very knowledgeable & kind.

Review 44 (2024-12-14 - Rating: 5)
The guys were quick, professional, and gave thorough and detailed explanation so we were very pleased!

Review 45 (2024-04-16 - Rating: 5)
Daniel our tech was very knowledgeable and clean!!! They had to come out two days in a row but explained their whole thought process on why they were doing things and what the cost was upfront. They tried exhausting all other options before breaking out the big guns (pulling two toilets and a camera) I loved how they won’t charge unless they fix the clog! Will definitely recommend to people!!! Thank you so much!

Review 46 (2024-07-01 - Rating: 5)
Our plumber was a real pipe dream come true! He swooped in, fixed our toilet pipes like a plumbing superhero, and left us flush with happiness. No more leaks, no more toilet troubles. If you need a plumber who gets the job done right and adds a splash of fun, James is your guy.

Review 47 (2024-07-05 - Rating: 5)
Daniel was very thorough and efficient when evaluating our clean-out and sewage issues! He provided me and my husband with a clear explanation of what the problem was, what he was going to do, and what the next steps should be. Thank you, Daniel!

Review 48 (2024-04-08 - Rating: 5)
Had water on the basement floor this Sunday morning. Problem was blockage in my sewer line just outside of the house. I called Roto Rooter and Daniel was there by 10:30 am. I had removed the toilet and he was able to quickly clear the blockage. After clearing it Daniel still made a great effort at trying to further work the trouble spot from the exterior. All done well before company arrived at 12:30 pm. Daniel was friendly, knowledgeable, and diligent. I won’t hesitate to call for him again.

Review 49 (2024-03-30 - Rating: 5)
James was so professional when explaining and working on clearing out our plumbing problems. He went above and beyond on explaining and making sure all areas involved were safe. He was very pleasant and I recommend him to anyone with plumbing needs. I’m glad to have his business card in my files. Kudos to Roto-Rooter! SA

Review 50 (2020-07-11 - Rating: 4)
The first tech they sent out was not friendly or helpful and not want to do the job. Said he needed a part which it turned out here didnt. The tech they sent out the next day was friendly, professional and fixed the problem. He informed me what to do in my end. He was great!

Review 51 (2024-02-17 - Rating: 5)
Danny was great! He was prompt on timing & very efficient with his job. He gave a thorough explanation of the job before hand and reassured me he would have it fixed in no time. He definitely followed through with his promise. Thank you Danny!

Review 52 (2024-07-08 - Rating: 5)
It was a pleasure having Daniel come and repair my hot water heater. He was professional, courteous, efficient and explained things as he went. I would recommend him.

Review 53 (2024-06-09 - Rating: 5)
James was fantastic! Our initial plumber actually made our problem worse, and James came out, charged us half the price, and fixed our issue at 11 pm at night. Will definitely call on roto-rooter for our future plumbing needs.

Review 54 (2024-10-09 - Rating: 5)
Trinton went above and beyond to ensure my drain was working properly. Would love to have him back out with any other drain issues.

Review 55 (2024-05-12 - Rating: 5)
I called on a weekend and they were able to come out ( the service that. Pay a fee for monthly for these situations (not Rotorooter) was not available.). They cleaned up, did what needed done, put in fans and checked on the fans through the week and helped with the insurance claim and even helped find someone that could help with repairing the damage. Everybody was kind, professional and careful not to damage anything else in my home with their equipment. Thanks.

Review 56 (2023-12-02 - Rating: 5)
My technicians name is Daniel period. After a home inspection, I was asked to replace two P-trap underneath my guest and master bathroom sinks. They were installed with flex pipes, and although there was nothing wrong, I was required to replace them. I called Roto-Rooter and they were amazing in service. They were able to get a technician out to me in less than 15 minutes after I had made the call. They provided me a military discount, and were incredibly friendly and effective. I would absolutely, go with them again .

Review 57 (2023-11-25 - Rating: 5)
Quick to come out and help with the plumbing issue. Phil was great to work with. He quickly diagnosed where the issue was and got it cleared. He took the time to explain what he saw (along with his camera guy) and was very friendly throughout. Very happy with the services received!

Review 58 (2024-12-28 - Rating: 5)
Daniel did a great job. He cleaned up after working.

Review 59 (2024-10-13 - Rating: 5)
William was very friendly and informative with what was going on with my plumbing. I would totally recommend him and Roto-Rooter!

Review 60 (2023-12-04 - Rating: 5)
I was thrilled that we got an appointment the next day and Jerry was absolutely the best! He went above and beyond to get everything working for me and was very helpful with any questions I had! I highly recommend him! We have always had great service with Roto-Rooter and every single person sent to us has been amazing! Thank you once again for quick and quality service!

Review 61 (2024-06-20 - Rating: 5)
Daniel Osagie was AMAZING! He is professional and explains the process thoroughly. He is patient and happy to answer any questions. I STRONGLY recommend Daniel for any plumbing issues.

Review 62 (2024-08-16 - Rating: 5)
Abraham was AMAZING! He came in, diagnosed the problem and took care of it! So glad I called ROTO!

Review 63 (2024-09-01 - Rating: 5)
The technician was very knowledgeable and gave several recommendations on how to unclog my drain. Great job!

Review 64 (2024-05-09 - Rating: 5)
Roto-Rooter sent out Daniel to take a look at our situation. Daniel found that we had a soft clog in our upstairs bathroom. He was very thorough, professional, and he explained everything he was doing. He was able to get our problem resolved efficiently.

Review 65 (2024-06-23 - Rating: 5)
Would highly recommend Daniel from Roto-Rooter for your hot water tank needs. They came out within the hour and fully checked for water damage and replaced my 30 year old water heater, same day.

Review 66 (2023-10-02 - Rating: 5)
I was very pleased at the immediate communication and response! Cory called to confirm he was on his way and arrived exactly when he said he would. He was very professional while analyzing the situation, and made sure we had a good understanding of the issue and how it could be resolved. We were very satisfied with the work and the price. Thanks so much, Cory!

Review 67 (2024-08-25 - Rating: 5)
Jerry was fantastic! He explained the process clearly. He also resolved the problem thoroughly and in a timely manner.

Review 68 (2024-02-10 - Rating: 5)
Had an issue with my water heater over the weekend and was immediately helped. I called Roto Rooter and another service at the same time, and was able to talk with someone, confirm my details, dispatch a team, and hear confirmation from that team before even hearing back from someone at the other company.Once the team of Jerry and Greg arrived, they were knowledgeable, professional, and hard working. They were able to help me immediately and very appreciate it. Would recommend them to anyone!

Review 69 (2024-06-23 - Rating: 5)
It was so easy to make an appointment for the next day even though it was a Sunday. Daniel was timely, professional and thorough. Highly recommend.

Review 70 (2023-10-30 - Rating: 5)
Miguel was so helpful, Very professional and extremely knowledgeable! He made me feel like he genuinely cared for what I was going through when my water heater leaked into three rooms of my home. peace of mind is invaluable. He assured me that I would be taken care of through the entire process. So glad I chose Roto-Rooter!

Review 71 (2023-11-17 - Rating: 5)
Roto-Rooter had an employee out the same day we called & the problem was repaired the same day as well! The employee (Dorian) who helped us was extremely kind, professional & knowledgeable. We had an amazing experience & definitely will be repeat customers in the future. Thank you for quick, friendly service & reasonable pricing!

Review 72 (2024-09-22 - Rating: 5)
Daniel came out to my house to clear out my main sewage line. He was fast, very informative, and very professional.

Review 73 (2024-07-27 - Rating: 5)
Daniel came through for me when I had a late night sewer backup emergency. I really enjoyed working with him. THANK YOU DANIEL!

Review 74 (2024-02-29 - Rating: 5)
They sent someone out immediately and when Dorian got here he was very professional and friendly. Dorian took care of our problem quickly and even completed an extra plumbing job we needed done. Dorian made sure we had all our questions answered and had all the information that we needed. Super satisfied with the service and experience.

Review 75 (2024-04-16 - Rating: 5)
Thank you! James did a wonderful job for us! We really appreciated his knowledge and excellent customer service skills! We will definitely ask for him again if we need assistance.

Review 76 (2023-12-10 - Rating: 5)
Very knowledgeable. Very informative. Would ask for him again every one was all of the above and more since I cant get the separate reviews for each one. This is for Miguel-sanitzing, James-the one who cleared my pipes, and Dylan. All three were very professional, helpful and just the old school kind of people. When people were trustworthy and customers were cared about. Oh honest as well. If you have questions please call me

Review 77 (2024-03-18 - Rating: 5)
I contacted Roto-Rooter for a plumbing issue with the urinal at my club. Their plumber, Daniel, arrived promptly and was very professional about his work. He educated me about why I was having my plumbing issue. There was an accident and we needed to replace my urinal and when it finally arrived, Daniel came back to the club and installed it free of charge. I appreciate their business and Daniel.

Review 78 (2024-04-06 - Rating: 5)
Daniel was pleasant, professional and informative. I knew exactly what he was doing and the cost prior to the work starting.Daniel was on time. Respected my home and was neat in appearance. Top Quality!

Review 79 (2024-12-14 - Rating: 5)
Great service and a fair price for the amount of work they put did in the elements.

Review 80 (2024-03-12 - Rating: 5)
Greg was amazing!!!!! He was very professional, polite and extremely knowledgeable… He had my plumbing issues diagnosed and working within just a few short minutes. I will definitely be calling him for any future plumbing problems and would highly recommend him! Thanks Greg! 🙏😅😁

Review 81 (2024-05-04 - Rating: 5)
From Nicole taking my call and offering an ear to my personal situation that complicated the plumbing issue, to Daniel arriving very quickly on a Friday night and fixing the problem fast and with a smile, to the extremely reasonable price for an after hours call, I couldnt be more pleased with my experience tonight. HIGHLY recommend! (but would prefer not to need the service again!)

Review 82 (2023-09-12 - Rating: 5)
John and Blake came out today 9/12/2023 and were extremely professional and helpful with the issues we had at my parents home. We had experienced clogging concerns that caused an overflow in the laundry room. Their service was quick and very appreciated. John gave some great advice for other parts of the home which was also very kind. I will not hesitate to call for other services in the future.

Review 83 (2024-08-24 - Rating: 5)
Daniel was very professional and polite. And fix the issue, He also cleaned up the waste. 10 stars for Daniel 🤩

Review 84 (2023-10-14 - Rating: 5)
Jerry did a great job installing a new water heater and removing the old one! He was very professional, kind, and very fast - he was able to finish the job in just a couple of hours. He was also willing to answer all of our questions, which I really appreciated! We highly recommend him and his company for any plumbing issues.

Review 85 (2024-05-18 - Rating: 5)
We had a very positive experience with Roto Rooter. Daniel was professional and explained everything extremely thoroughly. We wouldnt hesitate to call him again!

Review 86 (2024-06-17 - Rating: 5)
James was incredibly helpful and a pleasure to work with! The cost was reasonable, customer service was exceptional, and this is 100% my go to plumber in the area!

Review 87 (2023-11-19 - Rating: 5)
Beyond thrilled with Phil and Terry. We have had months of drainage issues leading to flooding, a competitor jetted our pipes to “resolve” what they thought was the issue. They also tried to claim we had damage to pipes in our yard and were quoting tens of thousands even after jetting. Ultimately, they did not properly check that we had a valve flap, and they dislodged this flap which clogged our pipes again.Phil and Terry took ample time to diagnose the issue and resolve the damage. They were prompt, professional, and worth the money. They were clear in explaining the issue and educating us, and allowed us to view camera footage to better understand the issue.Thank you so much for being honest with us. It is very clear that Roto Rooter cares about their clients and isn’t just trying to make a buck.Appreciate you Phil and Terry, thank you so much!!

Review 88 (2023-12-18 - Rating: 5)
David and Trevor were great! My issue was fixed within 2 hours on a weekend. Thats from calling to getting a response, getting to my home and fixing the emergency problem. They were knowledgeable and friendly and worked quickly. Thank you ! From one happy customer!

Review 89 (2024-02-11 - Rating: 5)
Daniel was super helpful and professional. Very timely and fast. Didn’t think I’d get anybody out to my home on a Sunday, but he got here quick and got straight to work. So thankful for him and Roto for helping us out.

Review 90 (2023-10-06 - Rating: 5)
RJ did a great job for us. This was a late Friday afternoon emergency and he arrived earlier than I was told, which was great. After a quick review of the issue, he made a reasonable quotation and got right to work. The repair was complete and the area cleaned up in less than an hour. Nice professional job, I would call him again.

Review 91 (2024-04-15 - Rating: 5)
Triltram was a very polite and professional young man. He knew his profession and got right to servicing my issues. He also took time to attend to others I had. Id seriously recommend.

Review 92 (2024-06-22 - Rating: 5)
Daniel did an excellent job, there were complications with the job because of previous owners and he tackled them perfectly. Got us a new water heater installed same day, thanks!

Review 93 (2024-06-20 - Rating: 5)
We had a kitchen drain cleared. Daniel was thorough, and even ventured into our crawl space to ensure water was draining completely through our pipes. Much appreciated!

Review 94 (2023-11-11 - Rating: 5)
Phil was our technician and he was amazing. Showed up at the beginning of our estimated arrival window and gave me a full explanation of what he was going to do and felt confident he could fix the problem. Upon completion of the repair he also gave me tips on how to prevent this in the future. Would 10 out of 10 recommend Rotorooter.

Review 95 (2023-11-17 - Rating: 5)
Miguel from Roto Rooter was extremely competent and very well versed in assessing the damage from a leak we had in our home. He made a terrible situation easier to navigate and settled my own stress / anxiety. He voluntarily made himself a contact through the cleaning, drying and pickup process, seeing the job through which is outside of his responsibilities. He was very responsive to text messages, always patient and very friendly. He went above and beyond my expectations in terms of customer service and quality work, a high bar in themselves. Very appreciative of everything and he deserves a job well done from our family.

Review 96 (2024-04-30 - Rating: 5)
We called Mr Plumber over the weekend for a clogged toilet. The answering service said that they received a confirmation from the plumber. We never received a reply from him. So we called Rotor Rooter. We received an appointment. We knew when he was coming. Bill Grogg got our toilet fixed and fixed a few other issues while he was here. We were so glad that Bill and Roto-Rooter are professional and care about their customers. After 8 hours of waiting Mr Plumber finally called us. We told them we had called Roto-Rooter.

Review 97 (2023-11-11 - Rating: 5)
Very professional & polite representative...was efficient & effective. Would like to have him again if needed.Yes...we needed him again. Once again he was professional & polite. We thought we just needed a pipe capped off but Mr Osagie found other leaks that needed attention. He did not push additional services but left it entirely up to us. We now have a dry under the sink area. We once again appreciate his knowledge and repair skill.

Review 98 (2023-11-11 - Rating: 5)
Miguel came to the house to offer assistance with our water heater leak. The ins. Adjuster was out of the office without letting us know. The original water remediation company could not reach the adjuster and was not told she was out till sometime next week and was waiting for the repair which after two weeks is still in the works due to scheduling. While the leak continues creating more possible damage.Miguel came to check on us as a roto rooter field manager after we called for a licensed plumber inspection for the ins company. We told the story of how it had been over two weeks and we had not heard of what was going on. In about 2 hrs he resolved all the issues we were dealing with. He called the company and got the person covering the original adjusters absence. In about 2 hrs he started the ball rolling. We got dryers and air cleaner in the evening of the same day and are expecting the pack out tomorrow AM so there will be no further damage to stored items in the garage and the water remediation will continue till the water heater is replaced. Great job Miguel. You solved a big problem today. You are appreciated and recommended thanks Roto rooter for your quick service.

Review 99 (2025-01-05 - Rating: 5)
Very professional and knowledgeable. Did a good job.

Review 100 (2024-12-01 - Rating: 5)
Fast response and great service! Stopped the leak and was polite and respectful!

Review 101 (2023-11-29 - Rating: 5)
Dorian was my service provider who offered immediate attention to my concern and how best to resolve my plumbing issue. He was professional and made sure that my family and I had personal satisfaction. Because of him, we would consider using the company again.Dorian you stand tall among many providers. You walk in excellence. Thank you!

Review 102 (2023-12-22 - Rating: 5)
James and Todd showed up shortly after I booked online. They were both very courteous, friendly, and professional. They completely fixed my problems! They took the time to explain to me what was going on with my plumbing and how to avoid further issues in the future. Will definitely call again for all my plumbing needs. Thank you!

Review 103 (2023-11-28 - Rating: 5)
On a holiday weekend to have such a challenge- these professionals really came through for us! Especially appreciate Miquel Campos for doing such a thorough job of assessing the water damage!Also had repair work done by Dave who was quick and efficient!Chris and Tyler worked diligently for 2 days to do remediation! Super great guys!

Review 104 (2023-12-21 - Rating: 5)
I had a sewage backup in the middle of a Saturday afternoon. I called like 5 or 6 different plumbers and finally got to RotoRooter who picked up and was able to send a plumber almost immediately to help me get a handle on the situation. While trying to clean up some of the mess with my family, Ruata showed up and got into the utility room where I explained everything I knew and had seen so far. After being brought up to speed, he called an additional resource, Miguel, to discuss the additional backup with my family while he got to work replacing my dead ejection pump with a suitable new pump that he already had with him. In what felt like no time, Ruata pulled the old pump, demonstrated its failures to all of us while explaining what an operational pump _should_ be doing with his tests, and had a new one installed complete with nice new connections and valves to existing lines. We ran tons of extra water and saw the new ejection pump handle it no problem. We continued to discuss the backup from across the house with Miguel, but Ruatas job was finished at this point as we couldnt get any more backup behavior to occur with the new pump, and he left to clean himself up from the work. Thank you so much for the prompt and accurate response to my disaster, especially when it seemed like nobody else was around to help us.Sadly my story doesnt end there, as Miguel spoke with me and my family for _hours_ discussing the extent of the damage/loss caused by the spread of sewage. This ended up with me needing to put in a homeowners insurance claim to handle the extent of damage caused. We hammered Miguel with questions about the situation and what they could do to help, and Miguel helpfully and professionally addressed every single question and concern with a plethora of information and situation-tailored advice, some many times over, and covered the possible paths forward, timelines, etc. We decided it was best not to wait at all, so Miguel helped me with filing the insurance claim, as I hoped to never need to do that and didnt really know what to do as a result. Fast forwarding a few days, my claim is approved and RotoRooter has removed any sign of moisture or damage, and Im on my way to having my affected areas be completely replaced through insurance. Thank you, Miguel, for your unerring professionalism and infinite patience while handling this situation with me and my family. You inspired an incredible amount of confidence in us that we were in good hands and that there was a good path forward when it didnt seem to us like we had one. Now that RotoRooters role in this has ended, I can solidly say Im glad that they were the ones to show up and will be my preferred choice with whatever the next plumbing issue will be.Further thanks are due to the restoration/removal crew who spent days tearing out all the affected materials; cabinets, carpets and pads, drywall, trim, linoleum, etc. Jojo and Jacob were my crew and embodied the same professionalism and well-informed high quality of work as everybody else from RotoRooter that was involved thus far. They listed off everything they were scoped to remove and how they were going to do it, set up a containment wall to keep debris and moisture from spreading, and did a great job minimizing impact to unaffected materials. They then fully cleaned and applied sanitizing agent to any surfaces the sewage encountered to prevent mold/bacterias/etc. growing and causing even worse damage. Finally, they also set up tons of fans and condenser units to pull any moisture out of the air and things like the wall frame, which were incredibly effective. Thank you gentlemen for your professional attention to detail and high quality service, it was a pleasure to have you around for those couple days and I appreciate your focus to my specific situation and needs, like ensuring my pets were handled before leaving doors open for moving equipment or running tubes/cables.Many thanks to anyone else involved that is not listed. I only have so many characters to express my thanks, unfortunately.

Review 105 (2023-11-14 - Rating: 5)
Phil and Todd were both extremely professional. They were able to identify the issue and get it cleared up within the time they set. The payment Phil estimated was the same when I paid. Todd was able to give me a run down if future state solutions for my plumbing issues. Highly recommend this group.

Review 106 (2024-12-19 - Rating: 5)
The tech were very nice and did an awesome job!

Review 107 (2024-03-09 - Rating: 5)
Jeff J was professional and friendly. My appointment was scheduled on a Saturday around my availability. My urgency was recognized and acknowledged. I would recommend Roto Rooter and Jeff J specifically if you have a plumbing issue.

Review 108 (2023-07-29 - Rating: 5)
Daniel arrived very promptly after I was called and told he was on the way. He came in surveyed the situation and got right to work snaking every part of my drain to ensure no clogs were left behind and this wouldn’t happen again. I appreciate his dedication and hard work especially since it was very late and I cannot recommend him enough. He left his card with me and I will be recommending him and his company to anyone who needs plumbing work done.

Review 109 (2023-11-16 - Rating: 5)
The Roto-Rooter plumber, David, arrived on time and quickly assessed the problem with my drain. He then gave me the fee (less $75 with a gift of two canned goods-thanks!!). The whole repair took around 30 minutes. The area was cleaned up when he left and I’m going out to Menards to follow his recommendation. Overall, a great experience!

Review 110 (2023-09-18 - Rating: 5)
Cory was amazing . As it always happens when one thing breaks at home it all breaks ! He was professional and really took the time to use his expertise and reach out for other input to help figure out my situation and what needed repairing . He was so helpful in making the repair as affordable as possible and went out of his way to point me in the right direction with my options . He also even left his direct work contact offering to be of more service if needed . I did end up reaching out to him for continued help and he was flexible and timely and generous with his time . I am so thankful for all of his help and how much he went above and beyond to be of service and see the project through until it was fully repaired while also making it affordable . Thank you Cory and Roto - rooter ! You’re my guys !! :)

Review 111 (2023-10-04 - Rating: 5)
Jerry Hall came to evaluate a broken pipe under my deck this morning. He was prompt, personable, and polite. He was upfront and fair about pricing. Jerry was able to evaluate this problem and fix it surprisingly quickly. He was also very open to looking at another concern I had with my upstairs toilets and fixed that problem quickly (2 other plumbers had evaluated that issue in the past and could not figure it out). In all seriousness, this has been my best experience with a plumber hands down!

Review 112 (2024-10-20 - Rating: 5)
Daniel did a wonderful job! Very communicative, and efficient.

Review 113 (2024-02-25 - Rating: 5)
Had a terribly clogged toilet on a late Friday night. Luckily for me they had a guy sent out within the hour. Curt was polite and thorough on getting the clog out. Would definitely use them again if need be!

Review 114 (2023-04-08 - Rating: 5)
Needed service on a Saturday, for an issue that happened after a storm where we lost power around the city. The issue was causing a flood in my kitchen and I could only stop it by shutting the main off. These guys were the only ones willing to come same day. I feel like I paid a lot of money, and they say they have flat rates no matter what time of day or night they show up. The gentleman who took care of us was there at 9:00 p.m; he was nice and personable, did an outstanding job, was very professional and was out of there in less than an hour.

Review 115 (2024-08-16 - Rating: 5)
Great service quick easy. He answered everything we had question about very polite

Review 116 (2024-05-13 - Rating: 5)
James at Roto-Rooter responded promptly to our plumbing problem; he explained how he would fix it and provided an accurate estimate of how much it would cost. He is a conscientious, considerate, and experienced plumber.

Review 117 (2023-09-28 - Rating: 5)
I found my water heater leaking at 10pm at night. I scheduled a 10am appointment through the online portal and they came through right on time the next morning. We expected to be out of hot water for a day or two while waiting on parts, but they had equipment in stock to get us taken care of within hours of the appointment. The technician, David, was very professional and even worked in some extra plumbing to allow the bed pan to drain properly in the event of another leak. David took a complimentary water test and even notified us of our high water pressure that may impact other utilities/plumbing in our home. The quality of work, timeliness of service, and fair pricing was well worth the call to Roto-Rooter first.

Review 118 (2023-11-06 - Rating: 5)
Phil was great, provided quick service and took took the time to educate me about my home plumbing. Miguel was also extremely helpful in acting quickly to ensure my water damage problem was addressed promptly to prevent further issues such as mold growth.

Review 119 (2023-12-02 - Rating: 5)
Jerry was amazing. He offered great advice and feedback for our water pressure issue. He was extremely nice and made me feel comfortable throughout the process. I would highly recommend Roto-Rooter, specifically Jerry.

Review 120 (2023-12-16 - Rating: 5)
Very Pleased by efforts of Daniel Osage who worked for 6 hours (3pm-9pm on a Friday night) to get our kitchen branch line unplugged! Line runs under basement slab so we were guessing the route until Daniel’s field supervisor Mr Hunt came with pipe cameras to help scope out the piping. All for the price quoted and no upcharge. They were the epitome of “never give up”. Line is clear now. Very professional. I would recommend.

Review 121 (2023-11-23 - Rating: 5)
Daniel Osagie did an excellent job. He was courteous and polite and friendly and professional. We would not hesitate to use him again and highly recommend him. 🙂

Review 122 (2024-06-09 - Rating: 5)
Daniel O. went above and beyond. Installed new shower faucet. It was a tall task with my older house but he did amazing work!Thanks, Daniel O.!

Review 123 (2023-11-28 - Rating: 5)
Just had great service from your two technicians. Solved my problem and we’re kind, professional and thorough throughout. Did a great job explaining the complexity of the issue and gave me tips going forward to help avoid a repeat. Big thumbs-up for these guys 👍

Review 124 (2023-12-23 - Rating: 5)
Husham showed up to fix a clogged basement drain. He was punctual, professional, and very polite. He did a great job explaining everything to my boyfriend who set the appointment the same day. Everything was fixed, he tested everything thoroughly, and even cleaned up! 5 Stars!

Review 125 (2023-12-28 - Rating: 5)
They sent out an assessor to assess water damage from our backed up drain. He was very helpful and informative.Then they sent a plumber who worked very diligently to unclog a drain in our old cast iron plumbing, but he initially wasn’t able to reach the drain in our yard.Then they sent a camera guy to inspect the drain leading to the street and he tried to upsell me a little.But the plumber came back to try and successfully unclogged the drain to the street with his auger, so we didn’t have to replace any pipe (for now). Overall good experience and they stick with it until it’s fixed.

Review 126 (2024-01-06 - Rating: 5)
Curtis, Matt, and Hunt did and EXCEPTIONAL job today and quite frankly saved us imho. Very respectful and detailed with the information provided to us. We will definitely be using Rotor Rooter in the future and would recommend them to anyone.

Review 127 (2023-10-28 - Rating: 5)
I had been having issues with my toilet flushing. I had 2 seperate plumbers come out prior to calling Roto Rooter. Neither of them were able to identify or fix the issue. I scheduled with Roto Rooter this morning. Daniel came to assess the issue within a couple of hours. He was able to identify the issue and fix the toilet. He was very kind, honest, and professional. I am very happy with the service and would highly recommend Roto Rooter and Daniel.

Review 128 (2024-01-21 - Rating: 5)
Had the mens and womens bathrooms for a company site clogged up. James explained the entire process and what could and will be done. Having reliable information of what goes on in your building helps out a lot. The process was quick and handled expertly.

Review 129 (2024-04-20 - Rating: 5)
Daniel was super knowledgeable and job focused. He was very nice and polite. I appreciated him and the quality of perfessionalism he has. Thank you Daniel.

Review 130 (2023-03-11 - Rating: 5)
I had some issues with Roto with scheduling appointments; they no showed 3 times. However after contacting them they came out and performed my camera inspection for free. My original tech Erik was amazing and the camera guy David was great as well. They turned a one star review into a 5 star. They value their customers, everyone makes mistakes and when they make one, they make it right.

Review 131 (2023-07-21 - Rating: 5)
Excellent service! RotoRooter was easy to contact and gave an accurate estimate as to when the plumbers would arrive. RJ and John were polite, friendly, professional and efficient. They came through for me when I needed them! Would do business with them again.

Review 132 (2024-02-03 - Rating: 4)
The technician Coryy was honest, knowledgeable & professional Will definitely request him if I need services again. Cory gets 5 stars! To Rotoe Rooter $495 is too expensive to snake a 3 to 4 foot drain .

Review 133 (2024-05-11 - Rating: 5)
Showed up within two hours of call after hours. Daniel was very friendly and helpful. Price was pretty high but it was an after hours call so I cant complain too much on that note. Thanks Daniel

Review 134 (2023-12-21 - Rating: 5)
If the world have more people like Harrison and Terry in it wed be in a better place. Huge thank you to Harrison, Terry and Roto Rooter for getting our drain opened, after another company was unable to. They spent the time to locate the problem, fix it and let us know what is needed for the future. ALL WITH NO PRESSURE, to do this or do that. What was going to be a $3,300+ dollar unnecessary repair by another company, they handled the issue with no problem, no unnecessary repairs and 100% professionalism. Were staying in our home for Christmas and not staying with family becaus of clogged drains. Only regret I have is not calling them first.Best wishes and Merry Christmas.

Review 135 (2023-09-01 - Rating: 5)
Jonathan was quick and worked around my staff during our dinner rush. He explained what we could do to prevent our drains from clogging again. He was pleasant and very caring. We will definitely recommend him and keep using Royo-Rooter.

Review 136 (2024-03-30 - Rating: 5)
Trenton was great he worked very hard at getting my toilet unclogged would recommend him and the Company. I called and they were out in 2 hours on a Saturday

Review 137 (2024-02-17 - Rating: 5)
Called on a Saturday and they picked up the phone. Our floor drain was backed up and we need someone immediately. An hour later Kris showed up and had our clog cleared in no time. Great service, cannot recommend enough!!!

Review 138 (2023-12-30 - Rating: 5)
Miguel Campos came to my house to assess water damage in my bathroom. Miguel was delightful & took extra care to explain the restoration process, which in my opinion, can be confusing. Miguel made sure I understood every aspect of the process & assured me that he would be here thru out the process should I need him for anything. I cannot express how much that means to me. I will forever be a Roto Rooter customer.My toilet overflowed in my bathroom in the middle of the night. I called Roto Rooter in the middle of the night, and had an appointment for 8 AM. The plumber they sent out was Jerry. He showed up on time and assessed the problem. Jerry told me that I needed a new toilet, he then went to get the toilet and was back within 30 minutes to install it. There is nothing worse than having a toilet overflow and standing water in your bathroom. Jerry was very professional and kind. When the toilet was installed, he made sure to clean up the mess, and we were even able to make jokes of the huge mess. I was, and am very impressed by the team that Roto Rooter sent out to help. I will be telling family and friends about the wonderful experience.

Review 139 (2023-11-10 - Rating: 5)
Technician James Burleson #9008 did a very good job on our sewer clean out. He was very friendly and concerned when I told him that no other technician showed up since we first called Roto Rooter 2 days prior. He assessed our problem and took care of it immediately. We have a maple tree in our front yard and the tree roots get into the 1960’s clay sewer lines. I will be keeping James’ card for any future issues.

Review 140 (2024-01-24 - Rating: 5)
Ruata came over to repair some work that a previous plumber had done. He was very knowledgeable and did a fantastic job. Very quick as well. He also took the time to educate me on the importance of water softeners for healthier water. Thanks Ruata!!! Lot of respect for people who know their craft and take it seriously.

Review 141 (2023-11-02 - Rating: 5)
Had some catastrophic water damage in my rental unit due to leaks from the upstairs shower. Both Cory and Miguel were thorough and helpful through the entire process, not leaving until the job was done! Miguel even helped me walk through the insurance claim process as it was my first time(new homeowner). I could not recommend these guys enough. Will be calling for any future plumbing needs!

Review 142 (2023-10-22 - Rating: 5)
Phil went above and beyond in helping us when our basement drain was backed up. He walked us through what he was doing at each step, answered any questions we had, and was very thorough. Really grateful Phil was our technician. Terry did our camera follow up and he could not have been more helpful either!

Review 143 (2023-12-17 - Rating: 5)
Miguel Campos came out promptly when we had water damage and explained the entire remediation process to me clearly and was very helpful in answering any questions I had. I have never dealt with such extensive damage that would require involving the insurance company, so I am grateful that Miguel was so knowledgeable and professional. He provided relief in a very stressful situation

Review 144 (2023-08-04 - Rating: 5)
Jonathan was incredible and very good. The only issue was dispatch calling early in the morning and asking if the plumber could show up earlier. Sounds great, but Jonathan showed up 15min after the original time frame (10a-Noon). Completely not his fault, but that was the only problem. Other than that everything was perfect.

Review 145 (2023-10-21 - Rating: 5)
Our basement was pooling water and we weren’t really sure what to do. We called several companies to come and take a look, but most of them were saying they could only get someone out here on a Monday (it was a Friday evening). Roto rooter was the only place I could get ahold of that could get someone out to take a look same day. Miguel was here a couple hours later after I called and he really took care of us. It really seemed like he cared and wanted to help us as best as he could and took us through the entire process of identifying the issue, fixing it, restoring what was damaged, and dealing with insurance. Answered all our questions, and we had a bunch of them. Would recommend using Roto rooter if you are in a similar situation and need someone to call.

Review 146 (2024-03-05 - Rating: 5)
Understood the urgency of my situation. Took one look and knew what was wrong right away. Not only fixed the problem, but also troubleshooted and offered a quote for a final resolution. Reasonably priced. Will use again.

Review 147 (2024-06-14 - Rating: 5)
James was on-time, friendly and the issue resolved in a timely manner. Great job will use again if needed.

Review 148 (2023-10-05 - Rating: 5)
Curt was absolutely fantastic! Went out of his way to get us set up, and up and running with a new sink installation in no time. Would highly recommend and will definitely call RotoRooter in the future!

Review 149 (2024-03-13 - Rating: 5)
Trinton was awesome!! Super helpful and knowledge! He went above and beyond to help with our issue. He was efficient and provided excellent customer service! Would definitely use service again!! Thank you!

Review 150 (2024-04-08 - Rating: 5)
Daniel & Ed were so helpful and patient today! I hated to call someone out on the day of the eclipse, but it was an emergency. They came quickly and solved the primary issue!

Review 151 (2023-11-30 - Rating: 5)
David Tlau was great. Prompt, professional and very knowledgeable. Helped me pick out the best water softener for my needs and did a great job installing it. Definitely recommend David and Roto Rooter

Review 152 (2024-10-31 - Rating: 5)
We appreciate the services we received and are extremely happy with results.

Review 153 (2023-12-21 - Rating: 5)
Miguel Campos was a tremendous help to us. Last night a pipe broke in our sump pump system and he promptly coordinated a plumber coming to our house well after hours and even showed up himself to ensure everything was taken care of. I fully recommend contacting Miguel if you are in need.

Review 154 (2023-09-17 - Rating: 5)
Roto-Rooter to the rescue again versus other competitors Ive used. This is the 2nd time Ive had to divert from my normal vendor (who used to be timely and do a good job) and go to Roto-Rooter on short notice and they get someone here when I need. Great job by Cory G.! He not only fixed the kitchen sink clog beyond the wall, but took the time to ensure all the traps and piping under the sink was inspected and cleaned as well. He ensured I knew what he was doing and explained everything as needed. Made sure he cleaned up after the work was performed.Very polite, professional, and detailed oriented. Thank you!

Review 155 (2024-01-25 - Rating: 5)
“It was a dark and stormy night…” our sump pump failed late in the evening. and Roto-Rooter came to our rescue. Instead of baling water all night long, Ruata, our service technician, came to the rescue. He was professional, personable and efficient. We woke up the next morning to a dry basement. We highly recommend Roto-Rooter!

Review 156 (2023-11-11 - Rating: 5)
Great guys they came out and explained everything that could have been going on then showed me with the camera snake in the main line and then gave me his best estimate on where to start and that did the trick and we were up and running great again. The tech Jeff J and Hunt Waycott was great with there expertise in what they were going to do.Thank you guys amazing job

Review 157 (2023-11-18 - Rating: 5)
James was wonderful! Thorough and effective. Answered all my questions. Was very neat and tidy in his work. And I would call him back again anytime. Thank you! Sheila

Review 158 (2024-05-06 - Rating: 5)
James did a great job and involved me in the process, I will request him specifically on future jobs if he is available.

Review 159 (2023-12-24 - Rating: 5)
Given the last minute need for an outside faucet leak on Christmas Eve.Roto Rooter did the repair in a timely manner.The job was more involved and somewhat more expensive with having to cut into the drywall to reach the pipe.The repair is a much better quality than the original part from 20 years ago!Thank you!

Review 160 (2022-08-01 - Rating: 5)
Chris arrived promptly and we were notified before arrival just like they said. He was very quick to diagnose the problem and communicate possible solutions to us. He worked efficiently and didnt waste any time, plus helped us understand our water system better as new homeowners.We highly recommend their services!

Review 161 (2024-02-11 - Rating: 5)
Cory G was very responsive and informative with my hot water heater issue. Educated me on maintenance, what I could safely manage on my own and when I needed a professional.

Review 162 (2023-12-01 - Rating: 5)
Phil showed up on time with an assistant. Both of them were courteous and polite. Phil fixed the clog, and gave me some valuable insight for future projects. I would highly recommend Phil and Roto Rooter of Fishers.

Review 163 (2023-10-09 - Rating: 5)
A tenant called and said they had no water. Called citizens and they told me they just replaced the meter but after 2 visits claimed I needed a plumber to fix my issue.Nathan showed up and identified the problem immediately and sent me the pictures I need to complain to citizen. He explained the water company didnt turn the water back on and with the turn of a know the water was back on.Nathan then called me back and told me that since he technically didnt fix anything, they werent going to charge me!Amazing experience and highly recommend.

Review 164 (2023-10-16 - Rating: 5)
Miguel is very friendly and easy to work with. He came in and was quickly able to let me know what work needed to be done and helped with filing a claim to insurance. Great help when in a frustrating situation.

Review 165 (2022-09-16 - Rating: 5)
Kitchen sink was stopped up. Called around & 1place never bothered to return my call, the others I called wanted $90 just to come out and give me an estimate.Called Roto-Rooter and was told a technician was available in an hour. Technician was at my house in about 30 minutes. No charge for the drive out& estimate. The estimate was fair, he was very nice and professional, and had the drain cleared in no time! I think his name was Kyle(I can’t read his signature on my receipt too well). Would definitely call again for any future work! Am pleased!

Review 166 (2023-11-08 - Rating: 5)
Cory G was great. Came to investigate an issue after having plumbing work done. Appreciate his honest opinion and will continue to monitor the issues. Highly recommend!

Review 167 (2022-10-14 - Rating: 5)
I’ve are extremely pleased with our Roto Rooter experience. They were at our house to assess the problem just a few hours after we called. Our technician, Clint, was very friendly and knowledgeable. He had the repair done in less than an hour and saved us a bunch of stress. The whole experience was top notch!

Review 168 (2023-12-24 - Rating: 5)
Curtis was great and Roto-Rooter was a lifesaver. We had a plugged up sink on December 23rd and other places were MAYBE sometime tomorrow or not until after Christmas.Curtis quickly took care of our problem, cleaned up and we were back in business!

Review 169 (2024-07-06 - Rating: 5)
Daniel was exceptional and very pleasant to talk to as well as provided great advice to avoid a reoccurrence. Thank you Daniel.

Review 170 (2024-05-24 - Rating: 5)
Best service I could’ve imagined! He came, chatted a bit with me and then told me how the process would be! Easy step by step and VERY quick and efficient!

Review 171 (2023-10-05 - Rating: 5)
Kris is an excellent worker with professional skills and experience. He completely his work within 30 minutes. We enjoyed him. Now our kitchen sink is working properly.

Review 172 (2024-04-20 - Rating: 5)
Daniel - Did a wonderful job and was very professional. He arrived when he said he would and followed up with updates. I would recommend this company in the future.

Review 173 (2022-05-18 - Rating: 4)
Service was great. Had them install and remove a dishwasher. Techs were super professional and talented. 100% satisfied with service.The price to install a dishwasher was extraordinary high. I was being reimbursed for the installation, so the cost wasn’t a factor for me but if paying out of pocket, there is no way I would’ve paid their cost.

Review 174 (2023-08-09 - Rating: 5)
Called Roto-Rooter yesterday to come to my property due to a leak in 2 of my guest rooms. Had the pleasure of working with Cory who made sure the proper work was done and also gave me his card so I can contact him incase it happened again. Roto-Rooter has always been my go to theyve been very helpful even with major pipe bursts at another property ive managed. They will always be my go to! Will always recommend!

Review 175 (2023-11-19 - Rating: 5)
Had an issue at 4am. Answered my call and scheduled a visit that morning. Phil inspected and found the issue had resolved. He charged nothing for the visit. I couldn’t believe it! And on a Sunday!! I will call them back for sure in the future.

Review 176 (2023-11-03 - Rating: 5)
Hi everyone I am the daughter of a Vietnam veteran who has an extremely bad PTSD. I live down the street from my parents, and I often have to find myself mediating on behalf of my dad, because he often is unable to communicate effectively and calmly. He shows his emotions right out of the bed, and you never know what might come out of his mouth. I gave his context because anytime my father needs service done at his home, and he doesn’t like the prognosis of things/cost. It can be a very difficult and arduous conversation to get through. I always have to give context because many people don’t understand how to have a conversation and show up for a veteran who has PTSD.So when my parents needed, help with the downstairs bathroom toilet, and it being clogged, we called Rotor Rooter.The root issue was detected and a temporary solve was used. Harrison was/is one of the most kind, professional, understanding, patient, strong communicator I have met coming from this industry. His customer success/experience was superior than any other experience I’ve had from my own home and in my parents home combined.His supervisor Terry was kind and patient and understanding and they were both there for hours. I personally use plumbing services from another company which I have a subscription plan with and I plan to switch over to use the services of Roto Rooter.The only downside, which was beyond the companies control as they had technical difficulties with their dispatch systems, and we did have to wait one to two hours after we received a notification that a service technician was on their way. BUT!!! This is not a reflection of Harrison or Terry, or even of the company, because things like this happen all the time. Hopefully, I will be able to call Roto router for all my own plumbing need all my parents needs and continue to receive service from all technicians in this manner. Harrison is definitely the ultimate customer service technician. Please give this man a raise. It was nice to meet someone who wasn’t trying to upsell. He came. He did the job. He diagnosed what was going on and had a room to be patient and kind and speak to my father and to the rest of us, and a clear call, mom, calm, slow manner, enough for my father to process the information he was given.

Review 177 (2024-05-18 - Rating: 5)
Daniel was very nice, respectful and professional. He was someone I would hire if I had my own business!! Great Job!!!!

Review 178 (2023-12-09 - Rating: 5)
Curt was here within about 30 minutes of my call to respond to a hissing noise near our water heater. He was professional and informative! I appreciate his service!

Review 179 (2023-10-14 - Rating: 5)
Daniel came to my house on a Friday night and was here until midnight, one and a half hours past the time he was supposed to be off work. He was professional, kind, and knowledgeable. I would recommend Daniel to anyone!

Review 180 (2023-07-08 - Rating: 5)
This was an emergency and they were very prompt in getting out on a Friday evening. They were able to get the work done in a timely manner. We were very grateful for their professionalism and the quality of their work. Daniel did an excellent job

Review 181 (2023-08-27 - Rating: 5)
Best service all around. They were here quick and did a wonderful job. Had to snake main line and found fresh roots growing. They put us in for a scope and possibly new liner. Daniel Osagie was especially courteous and knowledgeable. Thank so much.

Review 182 (2024-08-06 - Rating: 5)
Came within an hour. Fixed bad clog and provided suggestions for future. Great service!

Review 183 (2024-05-10 - Rating: 5)
Trintin was friendly and professional. My drain was cleared effectively. Trintion went through everything before and during the visit. I am very satisfied with the service and recommend Trintin highly.

Review 184 (2024-03-11 - Rating: 5)
Daniel was very knowledgeable and courteous. He quickly diagnosed the problem and took pictures and video to show me what was going on. He took the time to explain everything to me.

Review 185 (2023-12-14 - Rating: 5)
Both Ruata and David did an outstanding job with my water heater installation. True professionals! I would highly recommend asking for them, you will be in great hands.

Review 186 (2024-07-16 - Rating: 5)
Abraham was the man! He went way beyond what was needed. Give this man a raise. Never calling another plumber agine!