Mr. Rooter Plumbing of Indianapolis and Central Indiana
Located in Indianapolis, Indiana
Address: 6886 Hawthorn Park Dr, Indianapolis, IN 46220, United States
Phone: +1 317-564-9046
Rating: 4.8
Services
- Online estimates
- On-site services
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- Credit cards
- Credit cards
Categories
- Plumber
- Drainage service
- Hot water system supplier
- Septic system service
- Water filter supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-07 - Rating: 5)
I received a mailer for Mr. Rooter a while ago, and was shopping around for plumbing service for an issue wed been having on and off. Last night, that issue reached a critical mass, either because of the snow or just too much buildup over time. I called Mr. Rooter last night and they came out this morning to look, communicate the issue, fix the issue, and give estimates on what a long term fix will be, which I plan on pursuing at a later date. Although the price was a bit higher than I was expecting, I feel like it was well worth every penny for the great service we received, the solid communication we got, and the overall understanding of our circumstances. Thanks again for your help and Ill be in touch in the future. -
Review 2 (2024-11-22 - Rating: 5)
Just about everything on this sink was wrong, and Jake fixed it right up replaced what needed to be replaced, turn upside down, upside right and stop one leak I didnt even know I had, and tightened up all the fixtures. So I would say he went above and beyond explained very well what he was doing step by step even though I was just anxious to get it done LOLšÆ Thank you Jake! The young lady on the phone was very nice also!Jacqueline Johnson š -
Review 3 (2024-11-20 - Rating: 5)
Very positive experience with Damon and his apprentices. Showed up on time as expected. Didnāt mind assessing my outdoor drain problem even in the daylight savings time darkness. Professional & courteous. Answered questions and did as I asked. Seemed motivated to solve the problem.Had to return on a different day to get it all done. The company called and texted me regularly to keep me informed about their timing and schedule.Stayed late to complete the task working outdoors. Damon knocked on the door at the end the day to review their progress and answer questions. Very well-spoken. Cleaned up their work site and left the area looking good.I am very happy with their service and would use them again without hesitation. -
Review 4 (2024-11-18 - Rating: 5)
We had a pipe burst on a Saturday morning before having people over and were the most stressed. Jake from Mr. Rooter came out was quick, thorough, knowledgeable and so helpful in fixing the pipe and installing a new water heater. Could not recommend enough! -
Review 5 (2024-11-30 - Rating: 5)
Every experience I have with Mr. Rooter of Indianapolis is professional and prompt. They are quick to take care of our needs and keep us informed of the status of our service request every step of the way. Every tech weāve ever worked with is knowledgeable and kind. Thank you! -
Review 6 (2024-11-15 - Rating: 5)
Had a great experience with Mr. Rooter and our technician, Mike. I made an appointment for the same day due to an emergency and they were out here within a couple hours. Mike was professional, efficient, and answered all of our questions about our issue plus other plumbing questions we had. -
Review 7 (2024-12-17 - Rating: 5)
Very pleased with our experience. We were scheduled the same day, they were professional and pleasant to work with. They explained the situation well and we will use them in the future should we have the need. -
Review 8 (2024-08-24 - Rating: 5)
Jake and Carlos were great! They were professional and did a wonderful job assessing and fixing our leak.When I reached out to Mr Rooter to see if some one could come, they had people available to come as soon as an hour. Fantastic! We will definitely use them again (hopefully it too soon) -
Review 9 (2024-11-21 - Rating: 5)
I had a wonderful experience with Mr Rooter. Previously Ben Franklin Plumbing came out twice within a month to clear roots from a sewer line, and the fix didnt even last a few days either time. (They seemed focused on selling me a replacement line.)After the 2nd time I had Mr Rooter come out with a camera, which showed 2 obstructions still there. I viewed the camera results after Mr Rooter did the root cleaning, and its a night and day difference.Im asking for a refund from Ben Franklin, and they agreed to give me a refund for both cleanings when I forward the camera evidence to them. -
Review 10 (2024-07-09 - Rating: 5)
Excellent work! Sump pump(s) failed on Sunday afternoon. Called and got a tech, Jake, out bright and early on Monday morning. Even had the owner, Craig and another tech, Josh, show up and immediately got to work. Amazing work and service! Jake was awesome and very knowledgeable. Craigā¦super nice and got things rolling. Josh got the water mitigation system set up and going super quick.I highly recommend them! -
Review 11 (2024-11-04 - Rating: 5)
Very satisfied with the work that was completed. Mike Ringham was very professional and good at his job as well as Tanner. I would have Mike back any time that we need repairs. It is much appreciated. -
Review 12 (2024-10-10 - Rating: 5)
Jake, Michael and Justing were awesome. I had a leak and called the office and within 30 minutes they showed up and went to work. Very friendly and professional, I would not hesitate to have them do future work for me. -
Review 13 (2024-08-13 - Rating: 5)
David, Damon, and Shawn all did an outstanding job. all showed up right on time, assessed our drainage problem, camerad and jetted the lines, and provided a permanent solution. then went above and beyond cleaning up after. great job guys and thank you for your professionalism. -
Review 14 (2024-07-21 - Rating: 5)
Great service! Needed to find the exit for my sump drain. The technician came out within 24 hours. He walked me around the area, did an assessment and provide a couple of quotes. Very responsive and thorough! -
Review 15 (2024-07-08 - Rating: 5)
My technician Jake Cotton- I can not say enough praises for him. Personable, knowledgeable, honest and transparent. Ive never used Mr. Rooter before but they have a fantastic asset in Jake. -
Review 16 (2024-08-26 - Rating: 5)
Jake and Damon did a great job! They were kind, considerate, and sensitive to the fact that this was a really bad situation in the middle of the weekend. Even though they had to come during their time off, they never made us feel like they werenāt happy to be there. They went above and beyond to help resolve our situation. I would definitely recommend them again! -
Review 17 (2024-05-15 - Rating: 5)
Jake did a fantastic job cleaning out our sump drain line today. He worked through the rain for 2 hours to get it done. You need to provide your guys with rain gear to work in conditions like today if you donāt. He was absolutely soaked when he was done. I cannot say enough about the great job he did! -
Review 18 (2024-01-14 - Rating: 5)
After lots of estimates and conflicting recommendations from others, Randy and Damon gave us an honest and straight-up estimate that not only saved us a lot of money but also were the quickest to schedule and complete the job. They were extremely courteous and patient with my (many)questions. They were friendly and personable as well and did exactly what they said theyād do, showed up on time, communicated well, and finished in a reasonabletimeframe. It was not an easy job and they remained positive and went above and beyond. They are as honest as Iāve come across in the plumbing world and Iād call them again without hesitation! -
Review 19 (2024-06-25 - Rating: 5)
Mr. Rooter was able to fit me in on short notice. Technician was nice, professional and efficient. Solved the problem quickly. We will use a gain if needed. -
Review 20 (2024-11-05 - Rating: 5)
Very professional and courteous. They did a professional job on the work that they did. Highly recommended -
Review 21 (2024-11-30 - Rating: 5)
Mike was awesome. Took his time did it right and fixed the problem. Highly recommend! -
Review 22 (2024-01-23 - Rating: 5)
Iāve had the pleasure of having 4 different guys in our home to work on something in regards to our fixer upper house. Each time I have felt so valued and cared for as a client! Truly some of the best experiences Iāve ever had with a contractor coming into our home has been with these plumbers! Canāt recommend them enough. They even were able to rescue my sonās Batman hot wheels from the tub drain! From the biggest tasks to the simplest of a hot wheel, we have been cared for well the entire time. -
Review 23 (2024-01-18 - Rating: 5)
Damon and Randy were amazing stayed with me throughout the job explained everything they were doing and solved the problem. They did a great job explaining my options, and they were great at what they do. Thank you so much for sending them out. Second time weāve used them, nobody wants to call a plumber, but if you had to these guys are great. -
Review 24 (2024-07-22 - Rating: 5)
Jake , David and Carlos came out to do a quote for me , they were very positive about the project and had great ideas on how to accomplish it all . -
Review 25 (2024-05-21 - Rating: 5)
Jacob did a Great job! If I ever need to use Roto-Rooter again I hope I get him as my plumber.My drain systems not easy, access point is at a y in the basement. It took him a moment to get the snake head up the pipe at that y, but he eventually got it done. He worked hard, and worked with me on the price too!A+ job Jacob. Thanks again. -
Review 26 (2024-03-19 - Rating: 4)
The work was great, but the cleanup was lacking. They left the cap off a clean out port, and my laundry room flooded the next time I did laundry. They used my shop vac and left it full or grey water and left their booties on the floor. Again, the work itself was great though. -
Review 27 (2024-03-14 - Rating: 5)
Plumber was prompt,courteous and polite. He got to the problem and explained it to me and gave me a good price. The job was done promptly and satisfactory. I will refer him to as many people as I can. -
Review 28 (2024-07-27 - Rating: 5)
Me Rooter is always prompt, polite, and thorough. I keep going back to them and I am never disappointed! -
Review 29 (2024-01-17 - Rating: 5)
Had a great experience with Mr. Rooter getting a large clog cleared in our bathroom. Damon was fantasticāquick in his diagnosis, fast in his work, and gave us some guidance and recommendations for navigating any issues in the future. Would highly recommend Damon and the Mr. Rooter team! -
Review 30 (2023-09-12 - Rating: 5)
They arrived at the time they said they would to help with emergency water pipe breakage @4 am. Professional, while showing empathy to the situation, brought his sense of humor to lighten the burden of such a mess. He, Craig and Sarah really worked hard to take care of damage as quickly as possible. Luckily, my garage was available to move a lot of things into, and they helped do so in a very organized manner, so that when I return home, it will not be so difficult to get everything back in place. I am very pleased with services provided by this company. -
Review 31 (2023-12-16 - Rating: 5)
Thankful for Mike Estep and his work on our recent plumbing issues. We had several things happening at once, and Mike took his time to address each issue and provide a solution that made the most sense. We appreciate his time, positive attitude, and problem-solving abilities. Thank you, Mike! -
Review 32 (2023-06-07 - Rating: 5)
Called to see if they could detect and repair a gas leak. Iāve had others out who quickly told me I didnāt have a leak, but Iāve continued to smell gas. Rooter Rooter came today and did the most thorough investigation Iāve seen yet. They found the leak and fixed it. Their workers were outstanding. I canāt say enough good things! Iām so pleased to finally have this resolved. Iād give them 10 stars if I could! -
Review 33 (2023-08-16 - Rating: 5)
Mr. Rooter is amazing! I have the advantage plan for two business locations and I am always met with immediate and quality care. Specifically shouting out Mike, who has helped my business multiple times. He is timely, professional and extremely kind. Every call he has gone above and beyond to take care of us and clean up for us. Thank you! -
Review 34 (2024-01-05 - Rating: 5)
I have used Mr. Rooter 3 timesā¦.. unfortunately! However, they are very nice and professional. Their tech Randy is awesome! I would totally recommend their services. -
Review 35 (2023-12-01 - Rating: 5)
They took the time to explain the damage and the repair needed for some plumbing issues in our Cafe. They cleaned up everything around their work area and they are also friendly and kind. Had a great experience and I strongly recommend their service! -
Review 36 (2023-08-31 - Rating: 5)
The men were very respectful of me and my property. They explained everything to me step by step and they answered all questions I had throughout the two day process. They also showed me the video of the finished product so Iām comfortable that I wonāt have any problems with this line, at least for a few years. Iām very glad I chose this company. -
Review 37 (2021-01-10 - Rating: 5)
We had Mr. Rooter come out to take a look at a sewer line clog. Weve had this done several times over the last 8 years with different companies and have always had rough experiences.This was our first time trying Mr. Rooter. Our technician was Randy and he was fantastic. He explained everything thoroughly, treated us kindly, and was completely honest about everything. He took great care to keep our house and bathroom looking nice. He explained some different options and even was willing to offer some thoughts.Ultimately, we had to install an entry point to our sewer line outside in order to clear the clog and see the line. They worked quickly yet took great care to do everything right. I havent encountered many service professionals that were as thoughtful or detail oriented as Randy. For the installation of the entry point and line clear, he had another tech with him named Cory who was equally good at his job.Everything was quick, well communicated, high quality, and very fairly priced.After having so many negative experiences in the past for sewer line clogs, I couldnt believe what a great experience we had with Mr. Rooter. We are especially grateful for Randy and enjoyed working with him. -
Review 38 (2023-07-08 - Rating: 5)
Randy came out and unclogged the drain where my kitchen, water heater overflow, and HVAC condensate come together. I had tried myself with a 25 hand crank drain snake, but it wouldnt cut it. He left thinking that he didnt fully unclog it, but I ran a full load in the washer with no problems. This guy went above and beyond any normal plumb technician. Super nice and very knowledgeable. Thank you Randy and Mr. Rooter. -
Review 39 (2022-10-21 - Rating: 5)
We called Mr Rooter to assist us with a homeowner that we were not able to get to right away. Mr Rooter was amazing in being able to send out their tech Aaron and assist us with the homeowner. Not only did they wow us, but the homeowner was so grateful to the team at Mr Rooter for their outstanding work and professionalism. Olivia and Aaron are stars in the Rooter family! -
Review 40 (2022-11-21 - Rating: 5)
Mr Rooter is amazing! They are respectful of your home and their pricing is outstanding! Randy did an awesome job! I had been using a bucket to drain my kitchen sink for years, not anymore!! Thank you so much!!! -
Review 41 (2024-01-06 - Rating: 4)
Overall it was a good experience. Although I wouldāve liked to know more about the charges for the test I needed up front. But I wouldnāt hesitate to use their service again. -
Review 42 (2024-02-05 - Rating: 5)
Mike was CB prompt, very thorough, knowledgeable, and provided an excellent result. I was extremely pleased with this service call. I would recommend Mr, Rooter to anyone. -
Review 43 (2024-11-07 - Rating: 5)
Great people. Showed up on time and very professional. -
Review 44 (2024-03-20 - Rating: 5)
Technician was on time and very thorough. Sump pump was buzzing. He fixed the problem and thorough inspected the system. I would highly recommend them. -
Review 45 (2024-10-21 - Rating: 5)
I just wanted to let you know that Justin and Jacob was very professional, great customer service and showed me everything I needed to understand them. I really appreciate them. I will recommend you to others I only wish it could been Justin and Jacob. Thank you -
Review 46 (2020-07-04 - Rating: 5)
We trusted Mr Rooter because of our previous experience with service professional, Randy, so we called Mr Rooter intentionally when we needed something this time, even though we had lots of coupons from other plumbing providers through mailers.This time we had service professional Cory, and he was also very professional, knowledgeable and helpful. Both technicians had such positive attitudes and were very skilled. We were amazed at the quality of people they have in their company. It felt like they were passionate about their profession, did quality work and gave us the best service they could... it did not feel like they were just putting in their time at a job. Both times it was in the evening, when they probably had already put in a long day, but you would never know they were tired and ready to be done!They were both exceptional! Thank you Mr Rooter! -
Review 47 (2024-11-12 - Rating: 5)
Everyone have been so helpful, easy to work with, informative and professional! -
Review 48 (2024-04-20 - Rating: 5)
Jake was very informative. He explained everything he was going to do, then showed me film/pictures of what they did. He also explained what I should do to maintain it. -
Review 49 (2023-10-10 - Rating: 5)
I was sad to hear Danny my go to guy for my plumbing needs retired. I hope he is doing well! However, without missing a beat Mr Rooter came through again and sent me Mike. Mike is amazing! Very friendly, professional, and does quality work! Awesome job as usual! Thank You! -
Review 50 (2022-09-02 - Rating: 5)
100% A++++ Satisfied Customer!! Had a major issue with the sewer line. After Googling some plumbers in the area, Mr. Rooter popped up. Read the reviews and gave them a call. So glad I did! Technicians Randy and Damon were out to the house later in the day and assessed the situation. Randy explained that the clay tile sewer line collapsed where it connects to the inside of the house and was upfront on how they would go about to repair it. Got a very reasonable and detailed quote of the work they would perform. These guys were awesome! Very professional and polite through the whole process. They were able to repair just a section of the sewer line rather than replacing all of it, saving a ton of money!!! They also scoped the rest of the sewer line. Then cleared out a few sections of very bad blockage and showed me the before and after - holy wow! They went above and beyond from the start of the process to the end. If you are in need of some plumbing services, dont hesitate to call Mr. Rooter!!! -
Review 51 (2024-07-28 - Rating: 5)
Very knowledgeable, friendly, and performed helpful work for a good price. -
Review 52 (2023-09-20 - Rating: 5)
Im skeptical of plumbers as Ive had bad experiences in the past. I have a machine to unclog drains but it wasnt working. It turns out that I was putting it down the wrong pipe. Mike was very honest and helpful so hopefully hes available the next time I need a plumber. -
Review 53 (2017-05-18 - Rating: 5)
I definitely recommend Mr. Rooter! Everyone was so polite and helpful in finding a solution to my plumbing issues. The job was not necessarily an easy one but Mr. Rooter and Mike got it done. Mike was awesome! He was very kind, knowledgeable and professional! He explained everything to me and ensured the job got done in a timely manner. I am thankful I choose the right company to work with. Thank you Mike and Mr. Rooter for a job well done! -
Review 54 (2021-09-27 - Rating: 5)
Clean out put in and partial sewer replacement. Company had best estimate out of three. They came out straight away and explained everything in a way I could understand and answered my questions in a way I could understand without being condescending. Technicians were professional.They worked in the time frame allotted and company office communicated when they had to push back due to weather/rain. I had to have them back out for a small leak from a pipe not tightened enough and they were out the next day. Work seems like it was done right.I would hire again. Thanks for taking care of everything. -
Review 55 (2019-10-09 - Rating: 5)
Hi Sara,Just wanted to thank you and especially the guys who did the work for a timely and well done project. The two Techs did a great professional job. They were friendly, professional, explained everything in detail and cleaned up everything to satisfactory. Really impressed with them.Thanks again for fitting us in.Respectfully,Kevin Miller -
Review 56 (2021-09-20 - Rating: 5)
Exterior spigot had a slow drip. Reached out to get quote. They came out the same day and performed the repair. Office contact was super nice and plumber was super friendly. He was professional, kind, respectful, fun, and provide exceptional customer service. Highly recommend them for your plumbing needs. -
Review 57 (2024-01-22 - Rating: 5)
Mike and Shawn were really professional and helpful. They talked us through what to do avoid for further occurrence. We really appreciate their help. -
Review 58 (2023-04-18 - Rating: 5)
Had a clogged pipe during our home inspection and they resolved the problem for a fair price. Had an issue with part of our bill that they also resolved. Great customer service and would recommend to all in need of drain repair. -
Review 59 (2021-03-04 - Rating: 5)
We had a plumber, Randy, come out to diagnose an issue we were having with our sewer drainage.I was really impressed with the whole experience. I got a reminder text the day before the appointment, and then another text when Randy was on his way, including his picture for identification.When Randy arrived, exactly on schedule, he was very professional. He observed Covid precautions throughout the appointment. His diagnosis process for our problem was straightforward and understandable.Based on what he saw he gave several options for addressing the issue including potential short term and long term solutions. He gave easy to understand estimates for the different services available. I didnt feel unduly pressured to do something expensive on the spot. He also gave some good general advice about plumbing in general that I appreciated (e.g., which off the shelf products work for which types of problems).Ill be calling Mr. Rooter again for future plumbing needs. Randy made a really good impression. -
Review 60 (2024-06-11 - Rating: 5)
They were on time, and the work they did was top-notch. Weve used them in the past, and we will use them again when we need something done. -
Review 61 (2016-12-21 - Rating: 5)
My entire experience was great. Our technician, Bill, was wonderful. He was friendly. He was fast. He left everything cleaned up and tidy like hed never even been there. Also, everyone on the phone before Bill came over was great too though I cant remember their names. From start to finish it was a superb project. Ill be using Rooter for any and all future plumbing needs. -
Review 62 (2024-02-14 - Rating: 5)
Service technicians David and Jake were very attentive, knowledgeable, and cordial. They even left my basement room looking better than when they arrived. -
Review 63 (2020-08-31 - Rating: 5)
Danny Bridgeman the Serivce professional arrived as scheduled, took the necessary safety precautions and did a very professional repair. At all times he was courteous and informative as to what he was doing. He checked that everything was working properly and met my expectations.I highly recommend Mr Bridgeman and the company. Also accolades to the friendly and courteous office staff. Willard Walls Indianapolis -
Review 64 (2018-02-08 - Rating: 5)
Mr. Rooter has been fantastic. We used them several years ago to install a new water heater. Weve used them to service our hot water heater as well. Unfortunately weve had to get another new water heater with the addition of a softener. They have been so helpful and accommodating. I would highly recommend them. Jeremy, the technician, Ashley and Taylor the office staff have all been wonderful! -
Review 65 (2019-08-30 - Rating: 5)
Extremely prompt, honest, very much know what they are supposed to do & do it in a very timely manner. Competitive to discounted pricing. We had 2 shower issues [drain & water source]; 1 sink issue [laundry room]; an outside of house issue & misc related issues. We were referred to them by our insurance company. Response time was next day but we delayed a day for our scheduling. Aaron was more than super. Randy was Aarons assistant. NO problem w highly recommending them. Note: we paid them directly via CC & their charges were under the insurance deductible -
Review 66 (2020-04-21 - Rating: 5)
I had some issues with my sump pump discharge pipe in the back yard. The guys that came out were very friendly and professional. After using a camera to examine the underground pipe, we decided to replace a broken section. The work was high quality and done very quickly. Would definitely call them again. -
Review 67 (2024-05-23 - Rating: 5)
The 2 repair guys we very friendly and courteous. They explained everything and cleaned up everything around their work area.They were outstanding! -
Review 68 (2024-11-30 - Rating: 5)
Person that came out was very polite, knowledgeable, cleaned up and friendly. -
Review 69 (2021-02-20 - Rating: 5)
Bill Giles at Mr. Rooter was excellent. We had an awful situation on extreme snow day with pipes that burst. He was friendly and professional and repaired everything and installed a new water softener. He thoroughly tested all faucets when job completed. And he even helped coordinate work that the city had to do. Highly recommend Bill and Mr. Rooter. Thanks for your help!! -
Review 70 (2023-10-25 - Rating: 5)
Mike was very personable and professional. He arrived within 15 minutes of my calling the office, which is unbelievably fast! Very happy. -
Review 71 (2019-01-06 - Rating: 5)
We heard running water in our crawl space on Saturday night around midnight - we called Mr. Rooter and they had Aaron and Craig, the president, at our home before 8 am Sunday morning. They were thorough in investigating the issue and quickly determined the solution. They answered all of my questions in great detail and laymanās terms. Aaron also presented the cost before starting any work so there was complete transparency. We agreed to move ahead with the work, Aaron went back to get parts, and returned quickly. Less than 2 hours later, our problem is solved and we have recommendations for a few other issues in our home. Will absolutely use them for future plumbing work. -
Review 72 (2020-03-03 - Rating: 5)
My Mr. Plumber service member was great! Bill arrived when he said he was going to, and did an excellent job on my plumbing repair upgrade. I would gladly have Mr. Plumber back for any other services, and I will recommend their service to any friends or family in need of a plumbing solution! -
Review 73 (2018-01-12 - Rating: 5)
We had a plumbing emergency recently on a Saturday. I got online to find a plumber who was open, and happened to call Mr. Rooter. I am so glad I did! I spoke with Taylor, who after hearing what the problem was, moved us up to the front of the line and sent someone out to help us. We needed a sewage ejector pump, and had to wait til Sunday morning for it. But Mike came out and made sure we would be ok til then. I canāt remember the name of the tech on Sunday, but he did a great job as well, and cleaned up everything.What was a crisis situation ended up to not be so bad. We were pleased with the service and repair we got from everyone we dealt with at Mr. Rooter. I strongly feel that if Iād called anyone else, I wouldnāt have the same glowing review to write. These guys are fantastic! I hope we donāt have any plumbing issues or emergencies in the foreseeable future, but these guys have our business, for sure. -
Review 74 (2024-06-20 - Rating: 5)
Office staff was very responsive and accommodating. Technician was great to work with. -
Review 75 (2024-07-02 - Rating: 5)
They came out and solved the problem we had with our water line. They got the problem fixed same day in this case. -
Review 76 (2017-11-10 - Rating: 5)
Mr. Rooter was awesome! Jeremy confirmed heād be at my house from 8-10am and showed up right around 8:15. Also, he was able to fix the leak in a matter of minutes. Everyone I dealt with was polite, professional, and educated me on the problem and the fix needed. I highly recommend Mr. Rooter for any plumbing needs!! -
Review 77 (2021-03-09 - Rating: 5)
The plumbers were very professional, friendly, and knowledgeable about what they were talking about. They told me exactly what I needed done and worked with me and my finances. I had to have my sewer line replaced and they were in and out in a day, with the job done correctly and inspected. The ladies at the office are super friendly as well and professional. -
Review 78 (2020-06-28 - Rating: 5)
Cory our technician was amazing! He was honest and gave us options to fix our problem. It was nice to feel we could trust him and we werenāt being overcharged or told to do something we didnāt need to do. -
Review 79 (2019-04-02 - Rating: 5)
Aaron was very helpful on making recommendations and quickly address my needs. What is important for me as well is due to availability Aaron and Randy were able to installed the new 75 gallon water heater that same day and ensure everything was working right. So far we donāt run out of hot water anymore and I didnāt had to upgrade electrical or run additional lines. -
Review 80 (2018-08-29 - Rating: 5)
I highly recommend Mr. Rooter Plumbing to anyone looking to get quality service from a company without getting up-sold on unnecessary work. Chris and his guys came in and where able to quickly assess the situation with the home and make an effective plan to diagnose the scope of work required. They went above and beyond. Im very grateful for them and look forward to working with them on future plumbing needs. -
Review 81 (2017-10-30 - Rating: 5)
Mike was especially helpful by getting in to my extremely tight-fit crawlspace and fixing line issues with my sump pump. The man literally endured pain while crawling in and out of the space. I sincerely appreciated his effort and attitude!Korie was fantastic, as well! She went the extra mile by making sure a crawlspace-capable tech was re-dispatched to my residence. Whats more, Korie was willing to work with me on the cost of the services rendered.Overall job well-done by Mike and Korie at Mr. Rooter! -
Review 82 (2022-08-09 - Rating: 5)
Mr. Rooter truly cares about us as the customer and our needs. They went above and beyond to keep prices low and the repair done well, completely and timely. Thank you so much! -
Review 83 (2020-05-28 - Rating: 5)
My sump pump failed at 4:30 am. I called like 5 companies that claim 24 hour plumbing and none of them could get to me. I finally got to Mr. Rooter on the list around 7:00 and the owner was at my house my 7:30/8:00. He put in a temporary sump pump and also dried my basement because he also owns a restoration company called Damage Doctors. This was a huuuuge help to have one person to deal with both issues. Less than a week later they sent a plumber to out a new sump pump in. He was very professional and they were reasonably priced. Through the sister company they dried the basement and coordinated all the carpeting replacement and painting. Since I have a full home gym, they sent someone from Damage Doctors to help me disassemble all my equipment and move it. After the carpet was installed they came back to help me put my gym back together. Everything went super smooth. -
Review 84 (2019-08-11 - Rating: 5)
I highly recommend Mr. Rooter. Aaron was very knowledgeable and explained the work he performed and what went bad with the old water heater. The water heater was under warranty and the Company was very easy to work with throughout the replacement process. -
Review 85 (2022-07-13 - Rating: 5)
We had them out to perform mainenance and descale our tankless water heater. They performed the work efficiently. Now we feel confident our hard water hasnt created any problems and our water heater is good for another year! -
Review 86 (2016-08-25 - Rating: 5)
Mr. Rooter is awesome! Aaron C. and Will F. were amazing!!!! They were helpful, friendly, and extremely efficient. They saved the day when our well tank burst. I cannot say enough great things about Mr. Rooter! -
Review 87 (2018-11-15 - Rating: 5)
Hi, I recently had Mr. Rooter out to fix what turned out to be a big leak underneath my laundry room (on a slab). They had to jackhammer through some concrete. Not only did they fix the problem, they went ABOVE AND BEYOND by replacing the tile that got destroyed in the process. They were very friendly and fun to talk to. I would highly recommend Mr. Rooter to anyone with any kind of plumbing issue. They are professional and will do the job right. Thank you guys, you know who you are. -
Review 88 (2018-10-24 - Rating: 5)
Aaron came out to inspect our sub-pump due to information we were given by an inspector. He was incredibly friendly, worked efficiently, and kindly explained in layman terms for me everything I needed to know based on our inspection request. For any future plumbing needs, weāll be exclusively using this branch and Aaron in particular if heās available. -
Review 89 (2013-09-19 - Rating: 5)
Mr. Rooter was great! They were quick & efficient. The technician was very friendly & explained everything he was doing in terms I could understand. I would recommend them to anyone. They did a great job! -
Review 90 (2020-06-11 - Rating: 5)
The technicians who performed the work were very good. They provided a estimate of the the work to be done and wrote a very detailed description of what they would do. The day of the job they arrived in a timely manner and completed the job in less than the estimated time. I would recommend this company. -
Review 91 (2024-01-02 - Rating: 5)
Great service. When it was just a simple fix they were very honest and nice. A company that wonāt take advantage of you! -
Review 92 (2024-12-06 - Rating: 5)
Great customer service and always my go to -
Review 93 (2024-01-12 - Rating: 5)
Your technicians were great had a wonderful attitude actually started explaining the job to me and they were very professional will recommend this company to others. -
Review 94 (2019-09-02 - Rating: 5)
Nothing but Praise for Randy and Mr. Rooter on an emergency. We were fixing an issue in a home were selling in Indianapolis, and found ourselves in a situation where we had to shut off the main water to the house. With two families staying at the home to do work, it was crucial to have water. Though it was late afternoon on a Labor Day weekend, Mr. Rooter found Randy to do the job. He worked for MANY hours and solved the issues - and there were some pretty substantial - working into the late evening on a holiday weekend. Randys attitude was wonderful, his work ethic was excellent, and the cost, we felt, was fair. Mr. Rooter charged by the job - not by the hour - so when Randy asked, Do you want me to use copper? (vs. another material that would have taken less time for him), he recommended the copper...We dont live in Indy, but we can say it was one of the BEST plumber experiences we have ever had. THANK YOU, RANDY! KUDOS BIGTIME! -
Review 95 (2021-01-13 - Rating: 5)
Pipes and valves failed on a bath tub. They were quick to come out the next day and fix all of it at a very reasonable price. Plumber went through each step to ensure I understood what needed to happen to ensure all required repairs were completed. -
Review 96 (2020-03-04 - Rating: 5)
Mr. Rooter plumbers were able to replace my broken sump pump even though the crawl space was flooded with more a foot of water. About an hour after arrival, the new pump was working and pumped continuously for 8 hours. They did a great job under difficult conditions. -
Review 97 (2019-07-21 - Rating: 5)
Luke Lewellen, the Service Technician, from Mr. Rooter Plumbing, was early both times and he provided exceptional service in a friendly manner. He explained exactly what was required to resolve the problems and made extra trips to acquire parts when necessary. We were very impressed with Luke and will definitely request him for future jobs. -
Review 98 (2020-09-23 - Rating: 5)
Our technician, Aaron, went above and beyond to make sure our problem was fixed. He was very professional and persistent. He was also very friendly and polite to the whole family. It was a great experience. -
Review 99 (2021-10-19 - Rating: 5)
Mr. Rooter installed a main sewer clean out at my house And jetted my line to clear debris. They were prompt, nice, and reasonably priced. I recommend them to anyone with a plumbing issue. -
Review 100 (2021-04-09 - Rating: 5)
Technician was very helpful and professional. Was able to locate underground drain line extending under concrete patio and unclog blockage using video snake. Very quick and easy with the right technology. Money well spent! -
Review 101 (2023-03-08 - Rating: 5)
Very responsive to immediate need for water heater replacement. Worked with manufacturer to confirm warranty status, and get approval for warranty replacement. Installed next day after calling them. -
Review 102 (2020-05-10 - Rating: 5)
Corey showed up and saved the day. He was very polite and right on time. He found the source of our back up and took care of our problem. I would absolutely call them again and recommend them to anyone who asks for a plumber. -
Review 103 (2014-08-13 - Rating: 5)
Mr. Rooter is the rock star of plumbing companies in my book. I recently had a situation where after being away for a few days, I came home to standing water in my finished basement. You can imagine the stress levels in our home went thru the roof. It was a Sunday evening, and we were just sure we would have to wait a couple days to get our problem resolved.Not with Mr. Rooter. They dispatched an expert out to the house right away- who immediately diagnosed the problem, and put into action a comprehensive plan to not only stop the water leak, but to correct the problem for good.They were fantastic- great to work with- very professional, neat, courteous, and really bailed us out of a jam.I highly recommend them.Ray Hilbert -
Review 104 (2019-02-13 - Rating: 5)
I would like to thank Mark B. And Luke L. for coming out and checking my water heater. They didnt act like they were in a hurry and explained the best course of action. They did everything to make sure I was safe, and I will never forget it. Thanks so much Mark/Luke/Mr. Rooter! I really appreciate it. God Bless You! -
Review 105 (2018-05-08 - Rating: 5)
We had a problem on a weekend with a clogged drain which means we had a whole house problem. We called Mr Rooter on a Sunday and they came out pretty quick as promised. The drain technician Ben was fantastic. This was a major blockage and he stuck with it until it was fixed. He worked extremely hard to solve the problem. Thanks Ben! -
Review 106 (2024-12-08 - Rating: 5)
Great service! Mike was attentive, patient and took the time to explain things to me. -
Review 107 (2024-03-12 - Rating: 5)
Very quick and efficient in fixing the problem with our plumbing. Reasonably priced and the staff was friendly. -
Review 108 (2021-03-24 - Rating: 5)
Great experience. Craig & Sara Kantner purchased this company a few years ago and have developed a 5 star plumbing service. They also do restoration work. Quality work and dependable. -
Review 109 (2017-04-25 - Rating: 5)
These guys have been taking care of my Restaurant for about two years and they are fantastic, They come out very quickly and fix whatever plumbing issues we had. There staff is friendly and courteous and CLEAN. They also clean up behind themselves which is a huge improvement over our last plumer. -
Review 110 (2021-01-16 - Rating: 5)
From the courteous phone etiquette and empathetic voice on the phone to squeezing me in between appointments to the experienced and polite plumber Danny, besides the 130 am water emergency š¤¦š½āāļø this experience could not have been more pleasant. I have a new plumbing service and will tell all my friends. Thank you so much for making a stressful experience less stressful. -
Review 111 (2021-04-09 - Rating: 5)
I had mr. Rooter come out and snake out my main drain in my basement and he ran a camera which showed some roots in the drain he explained how to help my situation, cleaned up afterwards. Bill did a great job, I would highly recommend them to anyone that has issues with their Plumbing. -
Review 112 (2020-01-13 - Rating: 5)
Our serviceman was punctual, friendly, knowledgeable,and had us back up and running very quickly. I was very pleased with the price due to the $40.00 coupon I found on their website. Will call them again if the need arises. -
Review 113 (2019-09-09 - Rating: 5)
The service tech Named Cory from Mr. Rooter is awesome. This is the second time he has helped me and heās done a great job both times. They have the right tools and knowledge to be true professionals and Cory tops it off for them. I do think Cory deserves a new truck though :). Donāt bother calling anyone else but Mr Rooter or youāll just be wasting your time. If you have a teenager or more that is capable of trying to run every known hair product and or new fashion gew through your pipes , you might want to ask them about their membership thingy that saves you money over the years. I bought one .Mike Akinp.s.I NEVER take the time to fill these posts as Iām usually too busy but they deserve the credit.mk -
Review 114 (2020-01-21 - Rating: 5)
Speedy service and Fantastic care! Sump pump failed leaving a completely waterlogged basement. The owner came out to diagnose and in less than 6 hours a new pump is installed and working fine! Thank you all! -
Review 115 (2020-04-01 - Rating: 5)
Mr. Rooter successfully fixed my sump pump drain backup on the outside of my house without having to dig up the yard. They were professional, explained the process clearly and did a great job. -
Review 116 (2021-10-09 - Rating: 5)
The plumbers arrived on time, were friendly, quickly diagnosed the problem, and installed a new garbage disposal that works perfectly. The price was reasonably and the service was excellent. -
Review 117 (2020-02-28 - Rating: 5)
Rick came within an hour of my call, I knew I needed to have my water heater replaced. Rick explained the process. Changed the water heater out and was done in a few hours. Very pleasant and great person! -
Review 118 (2021-02-12 - Rating: 5)
Great experience, my drain was clogged and Cory Spaw came out the next day on behalf of Mr. Rooter and got me fixed up! He was very professional, on time, and got the job done quickly, and now my toilet works! -
Review 119 (2020-07-30 - Rating: 5)
Chris the plumber show up right on time as I was told. He gave me options on what could be the problem and pricing. Unfortunately it was a large price but my brother said what was wrong was expensive to fix. Chris fixed the toilet in an hour once he had the parts. Great service. -
Review 120 (2023-12-26 - Rating: 5)
I didnāt catch the name of the gentleman that came to my house. He was SO helpful. He explained everything that was going on and more. -
Review 121 (2021-05-08 - Rating: 4)
Bill was on time and diagnosed the challenge (with photos for records.)He then performed the necessary work to put us back in the use of our water. Quite efficient and very great attitude. -
Review 122 (2020-07-17 - Rating: 5)
Mr. Rooter installed a cleanout in the main sewer line of our 65-year-old house and identified and fixed a broken clay tile pipe between the house and the city sewer. The team used shovels as well as an excavator to minimize the mess associated with the holes that had to be dug in the yard. Mr. Rooter charged less money for the whole project than the āBig Nameā competition quoted for the cleanout installation alone. But the best part about this experience was our interaction with the personable, conscientious guys, who exhibited remarkable teamwork and seemed to enjoy their work. We would definitely use them again! -
Review 123 (2023-12-29 - Rating: 5)
Randy is great - whole crew did an excellent job. Will call again when I have plumbing issues. -
Review 124 (2019-10-15 - Rating: 5)
We had an emergency sewage backup problem and they dispatched their crew within half an hour. VERY friendly and professional people. They solved the problem right away. Plumbers often get bad reputation but Id use them again and highly recommend them for anybody. -
Review 125 (2018-09-28 - Rating: 5)
We had an issue and they were able to fix the problem quickly, able to explain exactly what they were going to do and completed the project exactly as promised. I would, and already have, recommend them with 100% confidence. -
Review 126 (2014-08-13 - Rating: 5)
My wife and I had an urgent plumbing issue come up in our basement and the Mr. Rooter team was on it promptly. Their service was quality, professional and thorough. I strongly recommend their service for your plumbing needs. -
Review 127 (2024-06-17 - Rating: 5)
Randy was on time, professional and honest. Good experience. -
Review 128 (2019-03-09 - Rating: 5)
Aaron Champley came out to house promptly and took care of my leak. He was fast, courteous, and explained all that he had done, including a picture of the pipes he replaced. Need more service people like Mr. Champley. -
Review 129 (2017-02-27 - Rating: 5)
The technician who came out was very polite and seemed to be knowledgeable. He was respectful of cleanliness while performing the work. I would definitely use Mr. Rooter in the future. -
Review 130 (2023-12-22 - Rating: 5)
Very helpful and quick, found the problem and fixed it. And was honest about how long the fix would probably last. I would recommend them to anyone -
Review 131 (2019-01-25 - Rating: 5)
Aaron is an excellent plumber. He answered all my questions and remedied the situation with our clogged sink and garbage disposal. I highly recommend Aaron for any of your plumbing needs. -
Review 132 (2021-06-24 - Rating: 5)
Excellent service. From call to completion, including invoice photos and payment - 3 hours. They are also half the cost of roto-rooter. -
Review 133 (2020-12-22 - Rating: 5)
Always quick to respond and up front with pricing and ongoing maintenance. Aaron is very knowledgeable about plumbing and older homes. Mr. Rooter is in the business to earn your business long term. -
Review 134 (2017-07-06 - Rating: 5)
This is the best experience I have had with any repair company. From the office staff to the plumbers they all were extremely helpful and went above and beyond expectations to result my slab leak and did it all cheaper then any of their competitors quoted it would cost. -
Review 135 (2018-11-08 - Rating: 5)
Went through 3 plumbing companies before calling Mr. Rooter - they were all either clueless on how to fix the toilet tank or tried to sell me an whole new toilet - which was not necessary - Aaron from Mr. Rooter had it diagnosed and fixed within an hour. You cant ask for more than that. -
Review 136 (2022-01-08 - Rating: 5)
This is our second time using them and it was great service both times both guys were very polite and they got our service done very quickly and we have not had any other issues since then -
Review 137 (2019-11-03 - Rating: 5)
Aaron was a great representative of your company. He did a great job and was very friendly. Thanks so much for your great work!!! -
Review 138 (2020-01-06 - Rating: 5)
Aaron was professional, knowledgeable and very friendly. Had an issue over the weekend and was able to schedule service same day. Would highly recommend.ThanksTysen -
Review 139 (2020-03-18 - Rating: 5)
I certainly appreciate the services of Randy and Aaron when they recently inspected and hydro scrubbed my drain line. Picture perfect.. Thanks to the office staff also for draining my bank ā¦ THANKS.. -
Review 140 (2024-04-23 - Rating: 5)
Very knowledgeable . Fixed my drain and educated me on how to keep it fixed. -
Review 141 (2024-06-03 - Rating: 5)
Great job helped me out a lot with my kitchen sink -
Review 142 (2023-08-29 - Rating: 5)
Great experience. On time. Did what they said they would do and no hidden charges. David was above and beyond -
Review 143 (2024-05-12 - Rating: 5)
Excellent job I like the communication with the worker honest highly recommend -
Review 144 (2020-01-09 - Rating: 5)
Mr. Rooter was responsive (same day), professional, and provided excellent solutions to multiple problems. From now on they will be my āgo-toā for all of my plumbing needs. -
Review 145 (2023-02-10 - Rating: 5)
Had a gas leak and the gas company turned the gas off, mr rooter came the next day and fixed in a really fair price I would recommend them to anyone -
Review 146 (2019-12-17 - Rating: 5)
Danny was awesome! Arrived on time, educated me on our system, answered all my questions, and made great recommendations for future needs. -
Review 147 (2023-08-09 - Rating: 5)
Arrived when promised, quick and efficient work, clear about price, and listened to all my concerns. -
Review 148 (2018-10-03 - Rating: 5)
They went above and beyond to take care of my mothers last minute needs so she could finish the sale of her condo. Very professional and a pleasure to work with everyone at the company. -
Review 149 (2020-02-19 - Rating: 5)
Very grateful for Danny and Bill; their expertise and knowledge not only helped alleviate our sewer draining problem (along with a stuck snake!), but taught us some important things about the state of our piping. -
Review 150 (2020-03-18 - Rating: 5)
Excellent on everything! if any issues just call or email Sara she will taking care of it very quickly.Kosmo USA -
Review 151 (2023-10-02 - Rating: 5)
Mike Very knowledgeable and helpful came in and got the job done quickly and efficiently -
Review 152 (2020-07-20 - Rating: 5)
Very helpful and arrived quickly even though this was a weekend. Tech was very nice and they kept us notified when they would arrive and also upon arrival.Thank you -
Review 153 (2020-06-04 - Rating: 5)
Danny B. and Aaron C. fixed my plumbing. They were on time, pleasant and professional. I highly recommend them. Thanks. -
Review 154 (2023-09-12 - Rating: 5)
They called before arrival and was here when they said they would. They did an excellent job and was fair with the price. -
Review 155 (2020-07-24 - Rating: 5)
Danny was very prompt and professional. Explained everything and fixed the problem quickly. Great experience, highly recommend. -
Review 156 (2019-10-07 - Rating: 4)
The job was done well, the tech came out ASAP and was very courteous and professional. Youll have my business next time I need a plumber! -
Review 157 (2024-02-23 - Rating: 5)
Absolutely amazing customer service! This team was able to get an appointment and service performed within 48 hours. Their team was easy to contact whenever I had a question and they were upfront with their pricing. Could not be happier with the service. -
Review 158 (2020-06-02 - Rating: 5)
Bill was great! He came in and was so friendly and professional. He explained everything so thoroughly. -
Review 159 (2020-06-26 - Rating: 5)
If youre looking for an honest plumber I recommend Mr Rooter. Theyve helped us several times and are very honest and fair. They will help you. -
Review 160 (2024-05-22 - Rating: 5)
Great service! Randy was thorough in his work and went beyond to find the right part! Thx! -
Review 161 (2019-02-11 - Rating: 5)
Aaron was the greatest. Installed new sump pump before I could get through 1 episode of SportsCenter. -
Review 162 (2019-11-25 - Rating: 5)
Danny was great arrived here quickly on a Sunday morning. Very professsional. Just a bit pricey for a drain clog. -
Review 163 (2018-11-17 - Rating: 5)
Great service and communication throughout. I highly recommend. They went out of their way to find a part I needed on a weekend. -
Review 164 (2020-07-24 - Rating: 5)
Great experience with Mr Rooter Plumbing. Very prompt service and great communication. Highly recommend! -
Review 165 (2024-06-17 - Rating: 5)
Had a water leak overnight called at 7 Am they were here before 8 -
Review 166 (2024-01-26 - Rating: 5)
Mr.Rooter is fantastic. Came right in diagnosed to problem quickly. Gave great options on how to resolve my problem so that it would never occur again. Fair and reasonable rates too. 10 out of 10 from me and my family. -
Review 167 (2023-07-29 - Rating: 5)
The employee that came to our house was professional, respectful of our home and friendly. -
Review 168 (2018-09-28 - Rating: 5)
Excellent company! Timely, professional and a pleasure to work with! If I could give them 10 stars I would! -
Review 169 (2022-11-10 - Rating: 5)
They were able to come out ahead of schedule and fix the problem promptly and efficiently! -
Review 170 (2024-03-15 - Rating: 5)
Mike did a great job explaining things and giving us options to handle our plumbing issues. Mr. Rooter has a great team of people and continues to impress us. -
Review 171 (2024-01-24 - Rating: 5)
Very knowledgeable! Loved our experience. -
Review 172 (2022-11-01 - Rating: 5)
Aaron was the best! He was very helpful and professional! -
Review 173 (2024-01-15 - Rating: 5)
Repairmen were courteous, polite & very helpful. They explained what they were doing, gave me an estimate before working & provided good advice. Thank you! -
Review 174 (2024-04-03 - Rating: 5)
On time and right on with there diagnosis of the water heater. Very professional and courteous. -
Review 175 (2018-10-01 - Rating: 5)
Very professional, on-time, fixed the problem! Reliable and trustworthy. We have found our Plumber for life! -
Review 176 (2020-04-24 - Rating: 5)
I cant say good enough things about Mr Rooter! I will definitely be using them for any future plumbing needs! -
Review 177 (2023-12-02 - Rating: 5)
Very thorough analysis and explanation of situation and completed in a timely manner. -
Review 178 (2024-12-17 - Rating: 5)
Great experiance -
Review 179 (2023-10-27 - Rating: 5)
Perfect got everything that was needed for plumbing chase location under concrete pad -
Review 180 (2020-01-25 - Rating: 5)
Aaron was amazing. So nice and fixed our shower right away! -
Review 181 (2023-12-07 - Rating: 5)
Great service! Very friendly and professional technicians. Would definitely recommend and call again! -
Review 182 (2023-07-21 - Rating: 5)
Professional, nice and courteous. Did a great job -
Review 183 (2023-09-17 - Rating: 5)
Randy of Mr. Rooter took the time to explain the damage and the repair needed. Randy had a good attitude and was friendly. I would recommend Randy again. I have water again, job complete. I am waiting for paper copy of water leak details to send to Water Company per Randy. -
Review 184 (2019-10-16 - Rating: 5)
I absolutely loved Danny B! I loved his honesty and swiftness. -
Review 185 (2023-12-28 - Rating: 5)
Happy with service Damon was very professional got my issue resolved -
Review 186 (2020-09-23 - Rating: 5)
Very efficient and professional. Service technician knowledgeable. Will use them again. -
Review 187 (2021-12-17 - Rating: 5)
Tech was very professional and friendly and did outstanding work. -
Review 188 (2020-10-12 - Rating: 5)
Randy represented the company very well..Very Reasonable Cost too!!