Prime Plumbing & Drains

Located in Indianapolis, Indiana

Address: 2201 E 46th St suite 168, Indianapolis, IN 46205, United States

Phone:

Rating: 5

Services

Online estimates
On-site services
Language assistance
Repair services
Appointment required
Credit cards
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-27 - Rating: 5)
I would highly recommend Prime Plumbing. I called in about a septic issue and Phil the owner came out to take a look. He was quick to take a look, knowledgeable, and had a plan of action promptly. Great customer service and will be using them for any future plumbing needs.

Review 2 (2024-11-14 - Rating: 5)
Prime came through fast when my water heater went down. The process was quick, smooth and efficient! If I could give Prime Plumbing & Drains 100 stars, I would do it!!! This is the Plumbers of the Future!!

Review 3 (2024-11-15 - Rating: 5)
I had an amazing experience with these plumbers. They were extremely polite, highly knowledgeable, and completed the job efficiently and on time. Their professionalism and expertise made the process smooth and stress-free. Highly recommend! Brandon and his helper was great sorry I didnt catch his name

Review 4 (2024-12-16 - Rating: 5)
Wonderful guys took care of our water supply line leak. Professional, personable, competent; did a nice job. Owner moved us up in the schedule by a day, which was greatly appreciated. Overall, a great experience.Second visit to install pressure relief valve was exceptional as well. Super nice guys. Highly recommend.

Review 5 (2024-12-27 - Rating: 5)
The plumbers that came out to my house were on time, provided a text to let me know their ETA 30 minutes prior to arrival, and were very professional. They showed me what was causing the issues and provided me with a reasonable solution. Price for services was fair and will use Prime Plumbings services if needed in the future.

Review 6 (2024-12-11 - Rating: 5)
Prime plumbing is hands down the best! I have used them 5 or more times, for a variety of reasons. Easy scheduling, competitive rates, friendly and knowledgeable staff, and excellent service. Keep up the great work Phil and team!

Review 7 (2024-09-05 - Rating: 4)
Very nice same day service. Brandon was awesome. Only complain is the $$475 for a customer supplied toilet install + new seat bolts and wax seal seems pretty steep. $150 of that was for “after hours emergency service” but the lady on the phone sure did make it seem like that $150 was just a minimum and if your cost went over that it would just be absorbed in the cost of the whole job, not added onto it.Either way. Same day service and the service was good, so 4 stars!

Review 8 (2024-11-04 - Rating: 5)
Phil and his team are top tier and do everything with integrity. They were timely and communicated very well. We are very thankful for them.

Review 9 (2024-08-16 - Rating: 5)
Had a slug of concrete stuck in a 1” pvc conduit run. Tried multiple things till I decided to call Prime Plumbing. Wade & Alex were true professionals and got it cleared no problem! Always grateful for great customer service and FAIR pricing. Would highly recommend.

Review 10 (2024-12-03 - Rating: 5)
Phil in the front office was very helpful in getting me into the que for service. Alex the lead tech was very knowledgeable and informative and was willing to take the time to properly diagnose the problem after a few dead ends100% will use again.

Review 11 (2024-10-24 - Rating: 5)
Friendly and knowledgeable staff! Turnaround for scheduling, quoting, and workmanship was all great. Alex, Brandon, and Jackson helped me through the process of replacing my water softener and I would highly recommend!

Review 12 (2024-08-07 - Rating: 5)
These guys are great. Very professional, timely, and experienced. They gave us options on how to approach a slow flushing toilet and went right to work. We will be having them back out for all other plumbing needs in the future. Highly recommend!

Review 13 (2024-06-20 - Rating: 5)
Very professional and friendly. Ive had a couple problems and it always gets done in a timely manner. Prices are reasonable as well. Brandon does all my work. I expect to use them again in the near future! The receptionist is always amazing and friendly! If it werent for her, idk where Id be. She knows exactly how to talk to people and she gets things done! Thank you Mimi and Brandon!

Review 14 (2025-01-05 - Rating: 5)
Great job AGAIN by prime at my new house. They flushed my water heater and checked things out. Alex is such a wonderful person and asset to their team.

Review 15 (2025-01-03 - Rating: 5)
Brandon is very knowledgeable and personable. He and his apprentice, Hayden, were mindful of keeping the house clean during their work. Phil, Alex and Brandon have done work for us. All Prime Plumbing and Drains employees and competent. I highly recommend this business!

Review 16 (2024-12-02 - Rating: 5)
Everyone did a great job. I do wish someone would have physically looked at my old water heater before saying a new one is needed but happy with the tankless that replaced it.

Review 17 (2024-05-23 - Rating: 5)
Excellent experience. Very easy to work with! Reasonably priced! Used them for a second estimate and was happy to have their input. Phil, the owner, answered my questions directly. Scheduling was easy with Mimi. Brandon was courteous and pleasant for an all-day job that had me with no water. I would definitely recommend them.

Review 18 (2024-12-05 - Rating: 5)
Prime Plumbing and Drains is the way to go. The service has been exceptional! They are the only company that I will use for my plumbing needs.

Review 19 (2024-12-11 - Rating: 5)
I found Prime through Neeighbor Serve and they lived up to the recommendation. Great communication and good work.

Review 20 (2024-06-13 - Rating: 5)
Very professional and friendly. They had a big job to do both inside and in the crawl space. I appreciate the work they did and answering my questions. I would recommend Prime Plumbing 100%!

Review 21 (2024-07-11 - Rating: 5)
Alex from Prime Plumbing & Drains provided prompt and professional service. He cleared my drains quickly and provided expert advice and direction in response to my questions about other plumbing related concerns.

Review 22 (2024-08-13 - Rating: 5)
Excellent customer service (shout out to Alex D!!) and affordable services. Highly recommend!

Review 23 (2024-10-07 - Rating: 5)
Took Brandon and Hayden just 10 minutes to solve the problem resulting in a very minimal charge. Awesome!Thank you!!

Review 24 (2024-05-25 - Rating: 5)
Brandon was excellent! Great communication, was able to fix our problem same day. I will definitely call Prime again.

Review 25 (2024-06-20 - Rating: 5)
Once again Prime Plumbing proved that they live up to their word and quotes. They did an excellent job repairing a small leak in the seal that had plagued us since the first year after the toilets and installation warranty had expired. We trust Prime Plumbing!

Review 26 (2024-02-26 - Rating: 5)
Prime replaced my home water heater. They were on time and very professional. I did price check and they came in around $200 less than a couple of local competitors for the exact same water heater. Highly recommend!

Review 27 (2023-11-23 - Rating: 5)
Always a fantastic job done by Phil & Prime Plumbing!! Will never use anyone else again!! Phil, Brandon & Alex have all done great jobs everytime theyve had to come out to the house!! You arent just a customer to them, they treat you like family. Hopefully we dont need anything else for awhile, but if we do we wont call anyone else but Prime.

Review 28 (2024-06-10 - Rating: 5)
Phil and his team always takes great care of Ford’s Garage. I would not use any other plumbing company.Thank you Team Prime!!

Review 29 (2023-11-22 - Rating: 5)
Phil and the rest of team at Prime Plumbing and Drains are top notch!! They do excellent work at a fair price, are knowledgeable and professional, and are super kind! I cannot recommend them highly enough!

Review 30 (2024-06-11 - Rating: 5)
Phil came out and as always they were courteous and just overall a great experience. Fixed the problem very quickly and I am very thankful.

Review 31 (2024-05-21 - Rating: 5)
Alex was professional and did an excellent job. I would highly recommend Prime Plumbing to anyone needing honest and reliable service.

Review 32 (2024-11-12 - Rating: 5)
Brandon was awesome! Came in thinking the issue was one thing and took the time to figure out the solution was something else… and it was less expensive! Very impressed!

Review 33 (2024-10-04 - Rating: 5)
Better than I could ever have imagined! Thank you so much, I appreciate you.

Review 34 (2024-02-26 - Rating: 5)
Gave primeplumbing a call and had a tech out same day. This company was very knowledgeable and the prices were the best in town. Please please stop calling other companies, call prime plumbing you will NOT regret it.

Review 35 (2024-02-26 - Rating: 5)
Used Prime for the first time and couldnt be happier! VERY friendly, responsive, and did a great job for us! Extra thanks to Mimi there too!

Review 36 (2024-09-13 - Rating: 5)
Alex was great to work with. He quickly solved the issue

Review 37 (2023-11-22 - Rating: 5)
I had such a great experience with Prime Plumbing! These guys were so professional, knowledgeable, honest and quick. I wouldnt go anywhere else!

Review 38 (2024-05-28 - Rating: 5)
Mimi and the company go beyond the levels of personable. They really care about their clientele and treat (me) with high respect.

Review 39 (2024-09-18 - Rating: 5)
Best plumbing service in the area. Communication, service, price, they check all the boxes.

Review 40 (2024-05-08 - Rating: 5)
Excellent work Alex Duenas, knowledgeable, friendly, willing to take time to explain everything to ensure I understand the real source of problem and no additional extra charge.. Thank you and keep up the good work .

Review 41 (2024-09-17 - Rating: 5)
Very punctual, reliable business! When they changed the plan they informed us to cut the price at a fair price. They are also very patient to communicate with our neighbors to solve the problems together. They did a great job 👏!

Review 42 (2023-11-22 - Rating: 5)
They came out to replace a pump in my dosing tank and put A new alarm / alert for the system that was hit by lightning did it really quick and they made it look good not an eyesore would recommend them to my own kids

Review 43 (2024-06-06 - Rating: 5)
Alex did a great job. He was friendly, informative and professional.

Review 44 (2024-06-02 - Rating: 5)
Alex reported to my home to repair an exterior faucet pipe. Pipe is fixed and working great!!

Review 45 (2024-03-04 - Rating: 5)
The number I have on speed dial for any plumbing issues we run across! Mimi has an amazing personality to work with!

Review 46 (2024-12-12 - Rating: 5)
Excellent customer care, professional and timely service.

Review 47 (2024-02-27 - Rating: 5)
Mimi and the team over at Prime are amazing! Always quick to respond and always have great pricing.

Review 48 (2024-07-13 - Rating: 5)
Thank you for the quick, friendly response and estimate. Also for the professional installation and information about the unit.

Review 49 (2024-11-20 - Rating: 5)
I love the fact that I received communication from start to finish.

Review 50 (2024-12-12 - Rating: 5)
Brandon was great! As always!

Review 51 (2024-07-18 - Rating: 5)
Always a great time using Prime!thank you guys.

Review 52 (2024-08-22 - Rating: 5)
Excellent service and price. Will use again.

Review 53 (2024-09-04 - Rating: 5)
They are great! Came when we needed a quick fix. Always does a great job and very friendly and helpful!!!

Review 54 (2024-06-17 - Rating: 5)
Very professional. Take their time to inspect the problem and make the most effective and economical plan.

Review 55 (2024-07-24 - Rating: 5)
Alex did a fantastic job replacing a sewage pump float in my home. He was on time and pleasant during the process. I would highly recommend Prime Plumbing!

Review 56 (2024-07-10 - Rating: 5)
Great service!! Very happy.Thanks so much!

Review 57 (2024-11-27 - Rating: 5)
Prime Plumbing always does a great job.

Review 58 (2024-08-08 - Rating: 5)
On time, answered questions and provided explanations of work being done

Review 59 (2024-07-11 - Rating: 5)
Absolutely Excellent! Quick, fair priced, professional service. Went above and beyond to resolve issue quickly, to process manufacturer warranty, to get us back to normal!! Highest recommendation!

Review 60 (2024-07-06 - Rating: 5)
Helpful and highly competent. Brandon was great

Review 61 (2024-05-20 - Rating: 5)
Zach was wonderful to work with. Very efficient and timely with his work.

Review 62 (2024-05-26 - Rating: 5)
Brandon kept me informed throughout the process and was very responsive.

Review 63 (2024-05-28 - Rating: 5)
I couldnt be happier with the service I received. Alex was the technician who came to solve my plumbing issues, and he was exceptional.Not only did Alex quickly identify and fix the problems, but he also provided sound advice on how to maintain my plumbing to prevent future issues. His professionalism, expertise, and friendly demeanor made the entire experience stress-free and efficient.I highly recommend Prime Plumbing & Drains for anyone in need of reliable and knowledgeable plumbing services. Alex and the team truly went above and beyond!

Review 64 (2024-07-01 - Rating: 5)
Once again, best in the business, and they always go above and beyond.

Review 65 (2024-07-09 - Rating: 5)
Great job again, Brandon!

Review 66 (2024-09-15 - Rating: 5)
Great service and professional!

Review 67 (2024-05-30 - Rating: 5)
Great experience from scheduling, to estimating, to fixing our hose issue. Alex was a pro, and helped us out quickly.