Mr. Plumber by Metzler & Hallam
Located in Indianapolis, Indiana
Address: 10640 E 59th St, Indianapolis, IN 46236, United States
Phone: +1 317-207-9436
Rating: 4.9
Services
- On-site services
- Online estimates
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- Gender-neutral toilets
- LGBTQ+ friendly
- Transgender safe space
- Appointment required
- Credit cards
- Free parking lot
- On-site parking
Categories
- Plumber
- Drainage service
- Water purification company
- Water softening equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-06 - Rating: 5)
Even with 8 inches of fresh snow, Bryce showed up on time to get our new water heater ordered. Gavin and Daniel arrived a few hours later with the tank, and the job was complete before 3! Feeling grateful, thanks Mr. Plumber! -
Review 2 (2024-08-31 - Rating: 5)
I am very pleased with the expertise service and the professionalism from the Mr Plumber sales consultant and the two technicians who installed my water softener. The technicians and the sales consultant explained everything to me and I felt comfortable with the entire process. .Thank you for the great service! -
Review 3 (2024-12-31 - Rating: 5)
Caleb R was our technician for a plumbing issue. He was timely and professional and did a great job helping us before we had major problems. He was informative and also arranged for a supervisor to come out with a camera to more deeply assess our system. We would definitely recommend Mr. Plumber and feel confident with them moving forward. -
Review 4 (2024-11-10 - Rating: 5)
My wife and I had several water valves, including valves to the main line, replaced since they were getting old. Mr Plumber communicated with us clearly throughout the process from setting up the appointment to invoicing. The employee called us about a half hour prior to arriving. He was friendly and professional and worked efficiently to finish the work. We are very happy with the whole experience, an experience we have enjoyed every time we’ve hired Mr Plumber, We wholeheartedly recommend them! -
Review 5 (2025-01-08 - Rating: 5)
Jared was wonderful!! He explained everything in detail. He was very professional and courteous. Thanks to him my ice maker and water 💧 is working again. Thank you so Very much. -
Review 6 (2024-08-26 - Rating: 5)
Easy use of booking an online appointment. The communication level was outstanding. I was told what technician was assigned to me including a bio, level of experience as a plumber, and a picture which enhanced my feeling of professionalism and safety. They were timely in the range provided. The technician was professional and even wore booties coming into the house which I thought was thoughtful and preferred. Easy to talk to, and provided detailed information about what he was going to do, what he saw, and recommendations. Now, it needed up not being a drain clog so I was not charged for the visit, but was provided an estimate of recommended actions for me to explore. I didn’t feel pressured to make a decision nor pushed for more services than needed. Service and upfront transparency are their two biggest qualities that make me feel reassured I’m using a quality business. -
Review 7 (2024-03-05 - Rating: 5)
Jennifer & the whole Mr. plumber crew is amazing! We have used them for regular plumbing maintenance/service & also for big projects like installing a new outside clean out at our home. I trust no one else with our plumbing needs! -
Review 8 (2024-10-16 - Rating: 5)
Thomas was amazing. Professional, friendly & thorough. This was my annual check-up. He answered all my questions & provided estimates for future improvement services. This is why I have been a loyal customer for 10+ years and renewed again. It really does save you money in the long run. Thank you Thomas. -
Review 9 (2024-12-11 - Rating: 5)
Very impressed with Craig Lemieux. Craig was most professional, knowledgeable and friendly. He took his time to explain what was needed as he checked every single inch of my plumbing. He even went into the crawl space to check the exterior hose connections. I finally found my new plumber!!!! -
Review 10 (2024-11-22 - Rating: 5)
Called Thursday afternoon and they came Friday morning and were done before noon. $93 total cost with on free call back guarantee for a year. Ryan was super helpful, knowledgeable and cleanup up everything: no mess! I will be using Mr Plumber for all my drain needs! -
Review 11 (2024-10-05 - Rating: 5)
Mr. Plumbers employees came to our house, diagnosed the problem, came out the following week and installed a clean out. Jennifer, Jason and his crew were very professional, and prompt performed the dig safely and smoothly. They were very polite with excellent communication. They left the worksite spotless. This company did exactly what they said they would do and in a timely manner. I would recommend them to anyone else having sewer issues. -
Review 12 (2024-08-17 - Rating: 5)
Good attention to detail all around. I even climbed into the crawl space to check for leaks and look at the quality of the job done. I will call Mr. Plumber again if/when I need plumbing work in the future. -
Review 13 (2024-11-22 - Rating: 5)
Woke up this morning and noticed we had no hot water and the tank was leaking. Josh arrived around 9:30. He presented us with options.My husband and I decided to go with the tankless system. With 2 teams, total of 4 skilled and professional workers, our system is working, hot water flowing, work areas left spotless and workers leaving knowing that when asked, who is the Man?. We all said Mr. PLUMBER!We are so happy with our new thankless system, quick turn around. Thank you! -
Review 14 (2024-10-12 - Rating: 5)
Frank came for the annual plumbing inspection. As a part of this visit he adeptly unclogged my kitchen sink, repaired a running toilet, and examined my hot water heater. He said that while the life of water heaters is generally 10 - 12 years mine is 13. He also shared that my water pressure is very high at 110, which apparently puts more stress on the unit. Frank priced both a 6 year and 10 year warranty water heater while also communicating the importance of having a pan and water pressure regulator. I ended up investing in all 3 plus a valve for the main water shut-off. The old one was inoperable. I was extremely happy with this experience which was attributable to Franks knowledge, strong communications, and especially the fact that he sincerely cared about providing me the best possible experience. -
Review 15 (2024-09-13 - Rating: 5)
From noticing the problem to contacting Mr Plumber to them arriving and fixing the problem was a total of 3 hours. I was very satisfied with the level of communication and the expert advice of the technician who showed up. The problem was swiftly corrected and careful measures were taken to be sure all was functioning properly. Great care was taken in our home and all was put back together neatly. I would highly recommend this company and tech Chuck Hazelwood to promptly assess, diagnose and correct any problem with plumbing. -
Review 16 (2025-01-01 - Rating: 5)
Had a garbage disposal replaced and Joe dis a great job for us. It was a pleasure working with him and will certainly call again when we need some work done. -
Review 17 (2024-11-18 - Rating: 5)
John and DJ were responsive and understanding .DJ came to my home at 10:15 Sat. night and tried to figure out why water was all over laundry room floor!Not the water heater nor the washing machine so perhaps a clog in drain that pressure may have eased! -
Review 18 (2024-11-05 - Rating: 5)
Justin was wonderful! We found a gas leak, and he went above and beyond to take care of it. We use Mr. Plumber and Williams Comfort air to do all of our service work and repairs! -
Review 19 (2024-11-10 - Rating: 5)
Mr. Plumber just replaced my water heater and water softener. The plumbers were personal, professional, knowledgeable and very respectful of my home. Ive been a client for over 15 years and wouldnt use anyone else. Admittedly, they may not be the lowest cost provider but the work is worth the expense. -
Review 20 (2024-10-22 - Rating: 5)
Big shout out to Gavyn and Caleb!They were super prompt and efficient, and really nice and professional. We had a bit of an odd accident, but they handled it like pros.Weve always been with Mr. Plumber, and were so happy that were sticking with them.Thanks a million for your awesome service, yall! -
Review 21 (2024-08-19 - Rating: 5)
The plumber came during the prearranged time, listened, then problem solved. He fixed the toilet and got the faucets to run water well. He explained and showed me the problem with my old water softener. We ordered a new one. He took the time to answer our questions and concerns. We were very pleased with this transaction! Thank you!! -
Review 22 (2024-08-23 - Rating: 5)
I’ve been a customer of Mr Plumber for many years because they simply know their business! No matter what problems come up in my 70 year old house, they can fix it. They are prompt, knowledgeable, respectful and can usually fix anything in one visit and charge reasonable fees.I trust them and recommend them to all my friends! -
Review 23 (2024-08-07 - Rating: 5)
Great company and staff. Kent came out the first day and diagnosed and corrected some problems and recommended we needed a new water softener. He immediately scheduled an appointment for the following day. Daniel and Marcos were here right on time and did an excellent job of replacing our old water softener. The staff is kind, respectful and knowledgable. Highly recommend. -
Review 24 (2024-11-16 - Rating: 5)
Im very happy with the work! We had no hot water on Saturday, and Juwan from Mr. Plumber arrived, found the issue and fixed it. Also did another minor fix out of courtesy. Im very pleased with the service. Thank you! -
Review 25 (2024-09-30 - Rating: 5)
Excellent installation of sump pump and power supply by John and his apprentice. These gentlemen were both professional and personable during their work here. Highly recommend this team. -
Review 26 (2024-10-16 - Rating: 5)
I had a drain clogged a couple weeks ago and Mr. Plumber sent over two technicians, Johnathan and Kaleb. They were both very professional, polite and knowledgeable. I really appreciate Johnathan and Kaleb for their quick work and for educating me on my specific situation! -
Review 27 (2024-11-16 - Rating: 5)
We had Caleb Retherford, with Mr Plumber, our to help us with a plumbing issue we were having. Not only was he able to resolve the issue quickly and efficiently he was pleasant and personable as well. -
Review 28 (2024-10-11 - Rating: 5)
Kent, our expert plumber, connected the plumbing for our new kitchen sink. He was excellent! Skilled, informative and friendly! We are so grateful for Kent’s high level of professionalism and honesty. Thank you, Kent and Mr. Plumber! -
Review 29 (2024-12-25 - Rating: 5)
Mr. Plumber was amazing! The tech showed up on Christmas Eve about an hour after I called the office. The leak was fixed quickly and professionally. -
Review 30 (2024-12-14 - Rating: 5)
Caleb spent nearly all day at my house on the problem and gave us more information than any other plumber, great hire!Thank you so much for sending him and Scott. -
Review 31 (2024-11-20 - Rating: 5)
Great service - quickly came out and resolved our issue. Simple and easy. Austin was our technician and couldn’t have done a better job. -
Review 32 (2024-10-28 - Rating: 5)
Arrived as scheduled. Super nice service personnel & very knowledgable. Pointed out some other issues that will need attention soon. Several options to pick from concerning the issue we are having right now. Would defiantly recommend this company for your plumbing needs. Thank you Mr Plumber for your services & great peeps. -
Review 33 (2024-10-01 - Rating: 5)
Craig did an amazing job during our annual check up. Very through and gave us pointers and an honest evaluation and report on our current systems. -
Review 34 (2024-11-20 - Rating: 5)
I was extremely pleased with my Mr Plummer technician. I had a few problems Caleb Retherford worked hard and unclogging the kitchen drain but then noticed my garbage disposal was also leaking! It was several years old and needed to be replaced. -
Review 35 (2024-08-05 - Rating: 5)
Seth was very professional and personable. He photographed and inspected the sinks, showers toilets, along with major systems like the water heater, softener, and sump pumps. We then went over his findings, suggestions and recommendations. I feel very informed on where we are in our systems, and what we can do to keep the systems in excellent condition. -
Review 36 (2024-11-27 - Rating: 5)
Zach was very informative and very patient with us with all our questions. He presented answers with his pleasant personality and professionalism. -
Review 37 (2024-10-06 - Rating: 5)
We made the decision to take the leap to a tankless water heater to replace our 80 gallon tank when it began to fail. The team that came in to do the work was impeccable. Chris, Jayden, Cory, and Mark were extremely professional and all showed the utmost care and respect for the house, the property, and my requests for the installation. They were great to work with and I would not hesitate to have them in my home again. In addition to the tankless water heater, they also installed a new whole-house filter, iron filter, and water softener system and everything is working flawlessly. We are very confident that we have made an intelligent investment in our home with this equipment and by going with Mr. Plumber. We would also like to thank William Whitinger for consulting with us so many times and so thoroughly. His expertise and experience were invaluable to us as we made these crucial decisions. -
Review 38 (2023-11-29 - Rating: 5)
Mr. Plumber did a fantastic job!Their repair person, Connor Y. was on time and very personable. More importantly he worked efficiently and installed my new faucet quickly. He really knows how to do things right.I’ll recommend Mr Plumber to all my friends! -
Review 39 (2024-11-27 - Rating: 5)
The Plumber did an excellent job. He was very pleasant with his work and explaining to me about what he had done and what else needed to be taken care of. -
Review 40 (2024-08-15 - Rating: 5)
Zach was here for a routine checkup for my plumbing. He found no problems and went over his findings in terms I could understand. Very happy with the service. -
Review 41 (2024-07-05 - Rating: 5)
We had Mr Plumber come out for a small job which evolved into a much larger sewer replacement project. I felt that communication through out the process was very good. The technicians were clear about what to expect, and there were no surprises. Their workmanship was high quality as was the attitude of everyone on the job. No one loves having a big plumbing project but we felt that we were in good hands w the Mr Plumber team. -
Review 42 (2024-09-23 - Rating: 5)
Scott is an outstanding tech! He explains everything in detail before & after completion. Definitely goes the extra mile in all aspects of the service call. Great job!!!C S M -
Review 43 (2024-09-10 - Rating: 5)
Gavin,his assistant and Andy were fast, friendly and professional.They were respectful of my home and myself. Stayed until the problem was resolved.Would recommend them to others,and use them again in the future. -
Review 44 (2024-10-24 - Rating: 5)
Kent was excellent. He was knowledgeable and professional. He did a thorough job and discussed everything with us before and after. Thank you! -
Review 45 (2024-04-01 - Rating: 5)
Overall, experience was just phenomenal. Same day service and replacement (which was more than I expected) was done smoothly. Johnathan Roberts was my technician and provided clear and transparent information around questioned asked, issues found and cost of work. He was personable and made me feel comfortable about the process. My thanks to him for the professionalism and work completed. -
Review 46 (2024-10-25 - Rating: 5)
Caleb and Warren did a fantastic job for us. They were responsive, friendly, and did a phenomenal job! -
Review 47 (2024-08-28 - Rating: 5)
Plumber Chris H. was prompt, respectful of property, and knowledgable. He answered all questions, detailed and informative. He performed water heater, flush, water testing and overall plumbing inspection. Great person to work with. -
Review 48 (2024-06-23 - Rating: 5)
Excellent service! Darren arrived on time and did a thorough check of our situation with a clogged drain in the basement. He explained his process thoroughly, and offered as much help as was needed! Williams Comfort Air/Mr. Plummer always provides the best service available. I highly recommend them. -
Review 49 (2024-04-15 - Rating: 5)
Great experienced! Techs were super knowledgeable and so professional. They really know their trade and gave us several option at different price points and they patiently explained them all, giving us a choice. They were just great! Definite 5-star experience, as Im sure the project will be once its underway. :-) -
Review 50 (2024-05-23 - Rating: 5)
Great service. I was impressed by professionalism. Bill was such a great person to deal with. He went above and beyond to help us with our water heater problems. I can tell he takes great pride in doing high quality work. I will certainly request his services again in future if needed. -
Review 51 (2024-10-11 - Rating: 5)
Mr Plumber was wonderful. They were quick and got the problem with our leaking pipe in the crawl space fixed. We couldnt have asked for better service. -
Review 52 (2024-06-21 - Rating: 5)
Dayton was very thorough with our plumbing inspection. I took advantage of the $53 offer to get my water heater descaled and check our sump pump and back-up. I learned so much more about our plumbing with his final report and full inspection. Very informed and helpful. -
Review 53 (2024-04-17 - Rating: 5)
My technician Chuck arrived promptly, was kind, and courteous. He talked me through everything he was doing. He explained the things that could go wrong. Thankfully nothing went wrong. Unfortunately my drain could not be cleared. I did not have to pay anything. I was with him the whole time and know he tried his best. I appreciate his effort, communication, and friendliness. -
Review 54 (2024-09-04 - Rating: 5)
Brady was friendly, fast and effective. And he even found time to chat with my curious kid. Cant say enough good things other than Ill be asking for him specifically, next time. -
Review 55 (2024-06-25 - Rating: 5)
The plumber was on time, very knowledgeable and provided answers to our questions. The repair was completed quickly and he was very careful about containing the mess (he had to cut drywall). Very happy with the work. -
Review 56 (2024-08-21 - Rating: 5)
Rep was here when he said he would. He was very knowledgeable and able to present me wuth viable alternatives to alliw me to make good decisions about what i needed to have done. Highly recomend williams and have been with them for over 24 years. -
Review 57 (2024-09-19 - Rating: 5)
James and Kevin are hard and attentive workers. They did an excellent job for us. I would recommend this company to anyone. -
Review 58 (2024-10-24 - Rating: 5)
I received service today from DJ and it was excellent! He answered all of my questions! I think this company does right by its customers. -
Review 59 (2024-03-03 - Rating: 5)
Jimmy and Chuck were great. They removed the old water heater and installed a new 75 gal water heater in less than 2 hours. That included the new pressure tank, checking the circulation pump for an airlock and replacing a couple of RO tap lines, clean up the area better then it was and paperwork. They were personable, clean cut and talked about their boss, Mike L, with respect. I know from past experience Mike L is a good leader and takes care of his crew.Ill definitely request Jimmy and Check for future work. They are the best. -
Review 60 (2024-07-30 - Rating: 5)
Kent was informative, knowledgeable, and efficient. He was great to work with and made quick work in identifying and solving our issues. -
Review 61 (2024-06-25 - Rating: 5)
Every time I call Mr Plumber they are here immediately. They are very professional and do excellent work. They might not be the cheapest, but remember you get what you pay for. In my opinion, they are one of the best I will always use Mr Plumber. -
Review 62 (2024-11-26 - Rating: 5)
Excellent service — Bryce Schmollinger with Mr. Plumber. This professional goes beyond just installing a fixture— he explains and goes the extra mile. -
Review 63 (2024-10-23 - Rating: 5)
We called Mr Plumber to unclog our sink. A technician came out within hours who unclogged the sink for a reasonable price. -
Review 64 (2024-06-11 - Rating: 5)
As always, mr plumber were great. They were able to squeeze our emergency (sewer leak in the basement) in same day, arrived promptly and explained everything that was going on, how it would be repaired and any necessary follow up. Thomas was professional, was incredibly thorough, and did a great job. Thanks! -
Review 65 (2024-07-31 - Rating: 5)
Jason was very professional and knowledgeable.His communication was excellent..And he resolved the issue in a timely fashion.Job well done -
Review 66 (2024-05-29 - Rating: 5)
I signed up for the low price water heater tune up, unfortunately expecting to be upsold while the plumber was here. While there were sales pitches, I’d consider them good suggestions, and actually quite affordable. Dayton suggested things I could probably do myself, and things that required a professional, but was at no point pushy. Just observed and educated me, gave estimates, and went on his way. Good service! Even provided photos of the suggestions so I can go back and think about it. -
Review 67 (2024-06-20 - Rating: 5)
All team members are excellent. Feel totally confident with the work they do!! Whether HVAC or plumbing the job gets done correctly. Team is engaged and ready to answer questions about what the project is. I ask a lot of questions and team is very professional and patient answering. -
Review 68 (2024-10-28 - Rating: 5)
I have been using Williams and Mr. Plumber and very happy with their level of service, punctuality and professionalism. -
Review 69 (2024-06-28 - Rating: 5)
These people, across the board are best in class. From communication to workmanship to follow up. Nothing is perfect, but this company (Mr. Plumber and affiliates) is as close as Ive seen. They have my unpaid...and unequivocal endorsement. -
Review 70 (2024-05-28 - Rating: 5)
Thomas and Brady were awesome! 👏 they worked very hard on our bathtub to fix our drain and took the time to explain all of our options at the end.They also get bonus points because I have a very timid little dog that they were awesome with, and even took a minute to play with him! Thank you both so much for your wonderful service today!! -
Review 71 (2024-10-28 - Rating: 5)
Thorough and professional. Informed me of all options. Cleaned up all messes. Caleb is a keeper. -
Review 72 (2024-11-22 - Rating: 5)
Came out late night, very friendly, solved my prob in less than 10 minutes for a reasonable fee. -
Review 73 (2024-08-21 - Rating: 5)
Always had a positive experience with Mr. Plumber. They have been maintaining our plumbing for our work & home for over 10 years. -
Review 74 (2024-09-27 - Rating: 5)
Thank you, Brennan, Bradly, Collin and Logan! You were detailed, conscientious, efficient and knowledgeable! I appreciate your expertise and highly recommend Mr. Plumber. -
Review 75 (2024-07-09 - Rating: 5)
He was unable to unclogged my drain today but provided excellent customer service the 2 hours he was here. Told me what the next steps would be & made the appointments before leaving. -
Review 76 (2024-08-16 - Rating: 5)
Justin Fisher was great! He came and explained everything and was very professional. Definitely would recommend in the future! -
Review 77 (2024-07-23 - Rating: 5)
Gavyn did an excellent and thorough job clearing the drain blockage in my kitchen sink. He ran the water for 10 minutes at the end to check, and gave me some recommendations to prevent future blockages. -
Review 78 (2024-09-24 - Rating: 5)
Replaced all turn off valves (16) efficently and at a good price. I have used them four over 10 years for maintenance too. -
Review 79 (2024-08-08 - Rating: 5)
Mr. Plumber responded quickly and made the necessary repairs quickly and professionally. All their employees very friendly, helpful, and professional. -
Review 80 (2024-10-14 - Rating: 5)
Very punctual and efficient, friendly service. Ryan was able to get my disposal up and running again in no time. -
Review 81 (2024-08-12 - Rating: 5)
The Technician (Jon) was Friendly, Professional, Timely, efficient, explained steps of job and did it right the first time!Thank You -
Review 82 (2024-09-20 - Rating: 5)
Polite, knowledgeable technicians. They got the job done quickly and explained exactly what they were doing. Id give them 6 stars if I could. -
Review 83 (2024-07-09 - Rating: 5)
Needed a sewer main replaced before closing on a sale. Working with Andy and his team was easy from start to finish. The pricing was fair and the team worked quickly to resolve the problem. -
Review 84 (2024-04-27 - Rating: 5)
Chris, along with Brian and Ricky, provided excellent customer service in removing my family’s old water heater and installing a new water heater. They were timely and efficient. They communicated with us in a friendly and helpful way. We especially appreciate Chris for his knowledge, professionalism, and kindness. -
Review 85 (2024-03-18 - Rating: 5)
Both Jonathan and Andy were amazing. They checked piping in our crawl space first and showed me a photo of the piping and didn’t see any signs of a leak. He explained what they would try next, and what any next steps might be. I got lucky that the first procedure he tried fixed our issue. The entire time, both Jonathan and Andy were cheerful and professional. I am particularly grateful that they were so thorough and seemed genuinely happy to be doing what they do! That is SO RARE these days! Great 5 star service gentlemen! -
Review 86 (2024-12-09 - Rating: 5)
Arrival on time. Completed job in timely manner explained everything afterwards. Always a job well done through Mr Plummer -
Review 87 (2025-01-03 - Rating: 5)
The tech was very professional and friendly. He did a fast and through job. We were very pleased with the results. Will never call anyone else but Williams. -
Review 88 (2024-10-11 - Rating: 5)
We are always pleased with Mr Plumber and Williams Comfort Air for all of our service needs.Always qualified and knowledgeable service technicians. -
Review 89 (2024-11-28 - Rating: 5)
Mr Plumber did a very nice job and cleaned up after completion of the planned work. . All work was as expected in accordance with the estimate -
Review 90 (2024-11-08 - Rating: 5)
Austin was great and very professional! We really appreciated his detailed explanation. -
Review 91 (2024-12-09 - Rating: 5)
I received excellent customer service. The installers did a great job -
Review 92 (2024-05-20 - Rating: 5)
Fantastic service. Chris came to diagnose what was wrong with my water heater. Very pleasant man who was willing to explain what was going on along with an estimate for a couple of options.Very much appreciated his honesty -
Review 93 (2024-06-06 - Rating: 5)
Mr. Plumber had Great customer service! Thomas was even earlier than expected …(he called ahead to ensure it was ok!) Nice guy, very professional! Solved our plumbing issue 100% . 👍🏼 -
Review 94 (2024-07-11 - Rating: 5)
Chuck was our tech and he was amazing he talked us through our options and answered all our questions. Would definitely recommend him again 👍 -
Review 95 (2024-05-07 - Rating: 5)
Staff was responsive to an online inquiry. Got us scheduled within 24 hours. Online program gave us a tech bio and tracking so we knew exactly when he would arrive. Technician Frank was highly knowledgeable and answered all questions. I didn’t feel pressured to buy anything and am more likely to purchase because of it. I would highly recommend their services! -
Review 96 (2024-03-12 - Rating: 5)
Gavin came out and tried to open our tub drain. Couldnt get it but made a few phone calls, and sent some pics. Someone else is coming tomorrow. I really like how the Co. sends a text and a pic of the technician. He was awesome. Explained things, took his time. Thanks so much Gavin. -
Review 97 (2024-03-27 - Rating: 5)
Very positive experience. A lot of clear communication leading up to arrival. Employees are friendly, knowledgeable, and always seemed willing to go the extra mile. Their excellent customer service really stands out in today’s world. I will use them in the future and recommend them to everyone I know. -
Review 98 (2024-06-13 - Rating: 5)
The technicians that came over were incredibly friendly, very helpful kept us informed of what they were doing throughout the whole process every step of the way. When the job was completed, they cleaned up and you would never know that they were here. -
Review 99 (2024-02-06 - Rating: 5)
Had one of the plumbers out for my regular checkup.He was very friendly and helpful. He also discussed options for a water softener, but did not push me to buy anything. Good experience, clean, good work. -
Review 100 (2024-04-29 - Rating: 5)
I made a same day appointment. The text updates helped me manage my time. The service provider was on time, professional and repaired the issue quickly.. All at a fair price. Highly recommend. -
Review 101 (2024-04-11 - Rating: 5)
So we found this company on yelp and set everything up just before we ourselves flew back to California and left it up to the integrity of this company to help our kids out . they came out and the technician was very thorough. They FaceTime us back in California and found nothing wrong but did a very thorough search and for this company’s service - it’s too bad I can only give five stars. I’d like to give 10. Thank you very much for everything. -
Review 102 (2024-06-11 - Rating: 5)
Connor Young was prompt and courteous. He was also very knowledgable. Nice young man. Love working with WCA and Mr Plumber for many years now! -
Review 103 (2023-10-18 - Rating: 5)
Zoe Logston and trainee Justin were prompt, courteous and efficient. Zoe discussed details of my plumbing issues, recommended further investigation for the issue and was kind enough to assist me with replacing my toilet seat. My arthritic hands were not strong enough to do it myself. I felt true compassion from them both. I feel like they cared about me as their client. This kind of customer service rarely exists anymore. Many thanks! -
Review 104 (2023-10-11 - Rating: 5)
Fantastic Service! Had an issue with basement drain overflowing. When we called, representative was friendly, assured us we could use the mailer coupon, and able to get a technician out to us the next morning. The technician was on time, extremely professional and knowledgeable, when explaining our options. He was able to quickly assess the situation and had it fixed within the hour! Will definitely use Mr. Plumber again if any other issues arise. -
Review 105 (2024-10-17 - Rating: 5)
Gentleman are always within the given time frame given. They are super friendly and don’t mind answering all my questions. -
Review 106 (2024-06-28 - Rating: 5)
Quick, non pushy salesman showed me how our filtered water still has a ton of contamination in it. We set up a time for install and the price was affordable. -
Review 107 (2024-01-17 - Rating: 5)
Justin helped my boyfriend and I today. He did a fabulous job unclogging the main drain! We have only lived in this house for about a year and a half. So, we had no clue who to call or what to do. Justin came out in this cold weather, saved us from having a bigger issue and we couldnt be happier. We will definitely request him again if we ever have any other issues. (Hopefully we wont though haha)Mr. Plumber was affordable, timely, and professional. I received communication on who would be coming to my house and updates along the way. Definitely recommend them! -
Review 108 (2023-11-01 - Rating: 5)
We have used them before and called on Mr. Plumber once again for a problem. They were responsive and showed up right away. Kent Whitinger was our technician and he was terrific. His work is high quality and he is professional. This wasnt the cheapest fix, but it was done right and looks great. I consider their work to be very high value. I had no doubt that only the work that needed repaired was being worked on. I will use them for every plumbing need we have going forward. -
Review 109 (2024-04-18 - Rating: 5)
I am so happy with our first visit from Mr. Plumber our technician was Christian McDole! He was so Nice/Friendly and very knowledgeable on all my questions I had! He Took his time with me because I had 2 pups and a 2 year old getting upset and he was just beyond patient and caring! It made me feel really good that he was such a kind soul! When I felt like I had a Circus going on!I hope you guys do something really special for him he deserves it he is just an all around great person!Thank you so much Christian McDole!! -
Review 110 (2024-05-01 - Rating: 5)
Everyone out here today was absolutely amazing and trustworthy. Amazing value for money spent on not only drain cleaning but also on the estimate made by Chris who took the time to explain the different systems they had to offer, and also what he would do for labor. -
Review 111 (2024-07-29 - Rating: 5)
Gaven was prompt, professional, listened to my concerns and completed the repair. He then cleaned up after himself. -
Review 112 (2023-08-01 - Rating: 5)
My wife and I would like to thank Scott for his professionalism and support from start to finish through the process of our main waterline to the house busting and flooding our lawn.He communicated everything to us and kept us informed on all changes.Then Matt and his team came out and did an amazing job on the repair of the line and replacement of dirt and concrete.Ive had other work done outside by another company where they only did the repair and left me to clean up.This time, I came outside to a clean driveway and smooth lawn.I cant thank the Mr. Plumber team enough for making this difficult process easy!!! -
Review 113 (2024-08-09 - Rating: 5)
Kieth was an excellent worker and communicated very well with me throughout the repair. -
Review 114 (2024-02-22 - Rating: 5)
These guys were great (Juwan). They came and diagnosed the issue with my sump pump. They offered me several options. No high pressure sales, just honest upfront unbiased information. Fixed the problem the next day. Definitely will call again if needed. -
Review 115 (2024-08-07 - Rating: 5)
Mr. Plumber always sends well educated, informed and communicative technicians to do our service. Great job! -
Review 116 (2024-01-04 - Rating: 5)
Have been using Mr Plumber for many years. The last 12 years taking care of our many complicated plumbing issues inside and out, of our 100 year old historic MK home, now since moving to a newer home 3 years old, the issues are different, but somehow just as complicated. I still think they have the best customer service around. No matter what complicated or simple fix is needed, they figure out the most common sense option for your particular situation. Always feel like I’m in great hands when I have a plumbing issue and they always come out either same day or next day. Highly recommend. There’s not many service businesses that I remember or specifically request certain team members. But I’ve never had a plumber from this company that wasn’t impressive at their problem solving skills, repair jobs and installations. -
Review 117 (2024-01-08 - Rating: 5)
Nathan Henderson at Mr. Plumber was really friendly, helpful, and mindful of my time. He didnt try to sell me a bunch of extra products, just provided me with information in a respectful, helpful way. The quote was provided very quickly and I highly suggest working with this company and asking for him! -
Review 118 (2024-12-29 - Rating: 5)
Great customer service and showed up very quickly on a Sunday. Luke was great and answered all of our questions. Very professional! -
Review 119 (2024-08-21 - Rating: 5)
The plumber from Mr. Plumber was good. He was profession, knew his stuff, courteous, and fixed the problem pretty quick. -
Review 120 (2024-10-21 - Rating: 5)
We have used Mr. Plumber for years, and the technicians are always punctual, polite, and very Professional. -
Review 121 (2024-03-03 - Rating: 5)
Our plumber was Chuck. A nice personable young man. Chuck took care of the problem quickly. He also offered suggestions on how to keep the problem from returning. Im VERY happy & satisfied with the excellent service. Thanks Chuck!! -
Review 122 (2024-08-26 - Rating: 5)
Brock did a first rate job. Answered all questions and was very pleasant. -
Review 123 (2024-08-19 - Rating: 5)
Was very helpful and business like in his work. Answered all of my questions. Would use again. -
Review 124 (2023-07-29 - Rating: 5)
I had a problem with flushing my toilet where water was coming from the base of the toilet. I only have one bathroom in my house, so I called Mr. Plumber. They sent out Zoe and she was amazing. She did her best to try to restore my main line and she got it restored. Everything that was done she explained the reason for it. I am very appreciative of the quality of work that was provided. I dont know how me and my family would have used the bathroom if I had waited on my home warranty provider. Thank you so much Zoe for all that you done. -
Review 125 (2024-03-06 - Rating: 5)
Made a service request and had service scheduled very quickly. Josh arrived my precisely when he said that he would and was extremely professional and friendly. Glad he was able to help me out. -
Review 126 (2024-11-01 - Rating: 5)
Kitchen sink cold water line attached to new in-wall valve successfully. -
Review 127 (2024-02-19 - Rating: 5)
Mr. Plumber turned out to be a very pleasant and educational experience for me. I learned about testing water and to differentiate between many facets of clean water and what it constitutes. We tested city water, Well water and even bottled water from Costco. Talked about various water cleaning efficiencies, water softeners and reverse osmosis equipments for under counter use. In all...I was better equipped to make choices between all the different equipments that is flooding the market today. The gentleman representing Mr. Plumber was courteous, informative and very educational to me without trying to push any water equipments on me. I enjoyed the visit and felt better equipped to handle any choices I make for water cleaning equipment in my home. -
Review 128 (2023-09-17 - Rating: 5)
Other than needing a plumber to start with It was a great experience. The lady plumber was great, very professional and personable. She unstoppable the drain explained everything along the way. She let me know about other services I might want, without any high pressure. I will recommend her to anybody. -
Review 129 (2023-09-15 - Rating: 5)
Exceptional price, arrived on time, friendly yet very professional. I found a place for all my plumbing needs. Thank you Chad and william -
Review 130 (2023-08-21 - Rating: 5)
If I could give six stars, I would! Every step was professional. My tech - Thomas - was on time, courteous, and communicated clearly and effectively. My clogged drain was cleared fully, and even the recommended services were presented in a non-pushy, informative way. One thing to remember - I also treated Thomas with respect and kindness…something these service professionals do not always receive. I will gladly recommend them and use them again! -
Review 131 (2024-07-10 - Rating: 5)
Technician was here within service window and was able to provide me with the information I wanted and provided a quote for the job moving forward. -
Review 132 (2023-11-05 - Rating: 5)
On a Monday my kitchen sink drains totally backed up. I knew this was going to require a pro. I called for service and made an appointment for the noon to 2:00 p.m. window for the next day. Seth Kelso called me around 11:00 a.m. to let me he was heading my way and would arrive in about an hour. Seth covered his shoes when he arrived and checked out the drain. Considering the age of the house he explained the best and worst case scenario for the repair so I wouldnt be shocked if things got complicated. I was fortunate in that the old pipes held up and Seth was able to clear the drains in a short time at minimal expense. Seth was very professional, pleasant, and knowledgeable. I signed up for a maintenance plan that day on my HVAC and plumbing systems to make sure they are properly maintained. This was my husbands house, but he passed away this year and I need service techs I can depend on and trust. -
Review 133 (2024-09-30 - Rating: 5)
William did a great job diagnosing the problem and taking care of it. We will use them again. -
Review 134 (2023-02-21 - Rating: 5)
I was dealing with a clogged washer drain and Mr. Plumber was able to get here faster than anyone else. They arrived on time and were able to resolve the issue quicker than expected. Seth K was who came out to the house and he was very helpful. Seth explained everything he was doing and provided tips and recommendations for the future. I have experience dealing with homeowners property claims so I knew he wasnt trying to sell me on services I dont need. Overall I am extremely satisfied with his performance and as a new homeowner will likely be going with their maintenance plan. Thank you, Seth. -
Review 135 (2024-07-09 - Rating: 5)
Chris called prior to coming. He was courteous, informed, discussed my issues Knowledgeably, answered my questions and presented alterative solutions. -
Review 136 (2024-03-27 - Rating: 5)
Josh was great throughout the process of fixing our plumbing issue. He was friendly and took the time to explain the issue and possible solutions, helping develop a plan that could save us money. Will call them again for any future issues. -
Review 137 (2024-09-09 - Rating: 5)
Conner was totally professional, quick, courteous, and did great work. -
Review 138 (2024-02-19 - Rating: 5)
Our home was inspected by Kent from Mr. Plumber. He was very kind, knowledgeable and thorough. He explained what he was looking for, how we should be able to expect the fixture to preform and what possible repairs to expect in the future. -
Review 139 (2023-04-17 - Rating: 5)
I’m a big fan of Mr. Plumber. They do my yearly maintenance check but more importantly, when I have an issue they fix the issue promptly, with friendly service and at a good value. My technician Ryan M. Inspected my systems a few weeks ago and I’m doing so we found a cracked drain pipe at my water softener. They scheduled a quick turnaround on the repair. I also called to see if they could install a faucet while here for the pipe repair - of course they complied. The repair and the installation were perfect, the service friendly and again, their pricing fair and competitive. Ryan M was great, friendly, knowledgeable and competent. Mr. Plumber has earned my business and loyalty! -
Review 140 (2023-10-22 - Rating: 5)
Jonathan and Isabella were beyond fantastic and they got my issue fixed quickly and professionally. The whole company was great from the moment I called and scheduled until the technicians left. Awesome job everyone. -
Review 141 (2023-09-12 - Rating: 5)
I called about an issue with our washing machine hook-up and they came the same day. Keith W. was the man that showed up and we couldn’t be more pleased with his professionalism, thoroughness, and knowledge. We were in the market for a new water heater as well and he helped us purchase a new one at that same visit. Couldn’t be more pleased with the service provided to us by the company, but most of all Keith. Thank you! -
Review 142 (2023-04-13 - Rating: 5)
Brian and Chuck were amazing!! They installed a water softener and an under the sink reverse osmosis system in our home. They were on time and very respectful. They did a very professional job and the system looks great. They took the time to make sure the job was done correctly the first time. I would highly recommend them and Williams Comfort Air/Mr. Plumber to everyone!! -
Review 143 (2025-01-04 - Rating: 5)
Technician was professional, friendly and conscientious. He represents your company well. -
Review 144 (2024-07-28 - Rating: 5)
Cannot say enough good things about Jon Fischer. Very professional, very pleasant, and highly skilled plumber -
Review 145 (2024-08-27 - Rating: 5)
Great experience with Chuck from Mr. Plumber. Will use Mr. Plumber next time I have any plumbing issues. -
Review 146 (2023-07-12 - Rating: 5)
I had a plumbing issue that occurred on a Tuesday that I was unable to get resolved, and figured it was too late to get someone scheduled, so I waited until the next morning to call. I spoke with Amy and she said they could have a technician out no later than Thursday. I explained that we were without water, because I had to shut off the main valve, so she scheduled us for 12 to 2. As a matter of fact, Bill Delaby contacted me before 10 am and said he was 20 minutes away. I showed him where the problem was, then he explained the charges for the project, and got started. About 10 to 15 minutes later he told me to turn the water back on. I was shocked, problem resolved. Then he told me about their service plan, and I end up paying less than originally quoted. Great guy, and great service. -
Review 147 (2023-12-03 - Rating: 5)
Your technician was responsive, informative, and efficient. He solved our late night leak surprisingly quickly and spotted a related issue that should help us to avoid bigger problems down the line. First rate service. -
Review 148 (2024-02-08 - Rating: 5)
Nate was knowledgeable and personable providing perspective and knowledge of a range of topics. He even entertained my children’s many questions and curiosity. Excellent example of customer service. -
Review 149 (2023-10-25 - Rating: 5)
For the past 10 years, I have been using Mr. Plumber for all of my plumbing needs from installations of a hot water tank and softener to replacing toilets and water valves. Their technicians have always been on time, professional, and very accommodating. I would highly recommend them to anyone needing assistance. -
Review 150 (2023-08-18 - Rating: 5)
Zane was informative of arrival time and punctual to his word. He went above and beyond to help me and it is so very appreciated 👍He had questions and called in his supervisor, Warren, who was also exceptional. The news is bad but couldnt have been delivered more graciously between the two of them. I would recommend them to anyone who ever needed help with their plumbing rescue. -
Review 151 (2024-07-15 - Rating: 5)
Very friendly and able to offer other suggestions due to unusual job requiring other tactics. Setup promptly for next day options. -
Review 152 (2023-04-18 - Rating: 5)
Floyd Crenshaw was our tech. He was professional, explained in detail what the problem was and fixed it quickly,we bought a service contract as he also showed us how to save on future purchases. We are very satisfied with. His promptness and fresh friendly service. When we upgrade further in the near future we would like him as our tech. He was excellent. -
Review 153 (2023-12-12 - Rating: 5)
I had a pretty large block in kitchen sink plumbing. Justin had it taken care of within an hour. He was EXCEPTIONALLY polite and courteous.Overall, Justin and Mr Plumber were very professional, reasonable and honest. -
Review 154 (2023-07-18 - Rating: 5)
I’ve used Mr. Plumber for the last 8 years and always have exceptional service. They are very responsive and communicate often. They make a point to explain everything in detail and provide education when needed. They have provided reliable maintenance and timely emergency repairs. -
Review 155 (2023-05-13 - Rating: 5)
Start to finish Mr Plumber was courteous, professional and made me feel valued as a customer. I feel I cant Thank them enough for job they did. When buying my home I didnt realize just how bad the bathroom plumbing was and Mr Plumber took the time to get the full picture, quoted me a fair price and did the work in 2 days with minimal interruption to my day-to-day. I recommend them to anyone in need of their services because they show up and and genuinely care about their work/job and thus passing that on to their customers like me and you. Mr. Plumber will now always be who I call!**Update: Have you ever been so impressed with a company that you wanted to leave two raving reviews? In the work that was done there was an oversight. When I called Mr Plumber about it, they responded immediately and sent someone next day and took care of the issue, hows that for customer service!! Thank you Jenny Sandoval for walking me through start to finish, what great support!! Thanks to Hayden, Chris and his crew and Jason and his crew!! You guys rock!! -
Review 156 (2023-11-10 - Rating: 5)
Mr. Plumber has been my go to company since moving back to Indiana in 2014. They are professional, help deal with your specific issues and are willing to work around busy schedules to meet your needs. Their quality of work is higher than any plumbing company I have used in the 20 years I have owned a home. Best of the best. -
Review 157 (2023-06-28 - Rating: 5)
The representative was on time, checked everything and more that I could imagine. They checked my sump pump and battery backup systems, my water softener, drained and refilled the hot water tank, checked every sink, toilet, shower, and tub in the house, the garbage disposals both upstairs and downstairs, went outside and inspected the two spigots and my pop-up sump pump drain. At the end he made recommendations for improvement for my system which were not over the top. They were very helpful and professional! While nothing is perfect, I have as much piece of mind as possible when it rains and the power goes out. -
Review 158 (2023-07-19 - Rating: 5)
Josh at Mr Plumber gave an excellent overview and evaluation of my plumbing situation. I will definitely consider him when its time to have the work done! This company has helped me before and I recommend them highly! -
Review 159 (2023-05-09 - Rating: 5)
We had Zoe come out and she did a fantastic job! She called ahead and let us know she was on her way and arrived early. Very professional and great at what she does. Would highly recommend and will definitely call her for more jobs! -
Review 160 (2023-10-09 - Rating: 5)
Ive been using Mr. Plumber for over a year now, most recently for a drain cleaning and garbage disposal replacement. In the past 12 months, they have repaired or replaced many of the systems in my home (which is now 20 years old). Excellent work, very professional service techs, always responsive. -
Review 161 (2023-07-11 - Rating: 5)
Chris from Mr Plumber replaced my kitchen faucet and garbage disposal. Mr Plumber gave me a two-hour window when a plumber is to show up, then Chris gave me a call about half an hour before arriving. It was great to know when Chris was coming. He was very professional, communicated what he was doing, and open to questions. And, he was so tidy! After he finished, aside from the brand new gleaming faucet and garbage disposal, everything was cleaned up and you couldn’t tell that anything was disturbed. I highly recommend Chris and Mr Plumber. -
Review 162 (2024-02-08 - Rating: 5)
Jake was curtious and thorough. He resolved my issue without wasting time and explained his process completely. He also provided estimates for future additional work. -
Review 163 (2023-09-01 - Rating: 5)
Zoe’s service was OUTSTANDING! Delivering 12 bags of water softener salt was no small feat, but Zoe did it while taking extra care to take it to the basement and place it where we wanted it stored. Zoe even offered to put needed bags in the salt storage bin. This was the best example of wonderful customer service I have had in a very long time. Also, Zoe’s attitude of doing this big delivery was terrifically positive. -
Review 164 (2024-06-25 - Rating: 5)
Drew did an excellent job dealing with a pressure valve that needed replaced. He moved it by the main instead of where it was placed. Thanks -
Review 165 (2023-08-25 - Rating: 5)
Thomas was very professional and friendly too. He was knowledgeable and showed me what was causing the problem. He fixed it and recommended an enzyme solution which would help to keep my sink cleaner. -
Review 166 (2024-01-18 - Rating: 5)
Plumber was early, called ahead, was quick, concise, and clean. Took care of our clogged sink - told me what he was doing every step of the way! Great job. -
Review 167 (2023-09-25 - Rating: 5)
The whole process from beginning to end was very positive and professional. Got a same day appointment to unclog a lower level drain. Received a text followed by a phone call by technician, Thomas Maxwell. Showed up on time and explained the procedure, tested the water flow. Very satisfying experience from the phone call to the company and great service. -
Review 168 (2023-08-12 - Rating: 5)
Zoe cleaned out our sewer drain today. It is a Saturday, it is hot outside, and Zoe is on call all weekend. Not only did Zoe take care of our immediate concern (backed up sewer line) efficiently, she did so with kindness, professionalism, and was nice to talk to as well!I appreciated her knowledge and assistance and we count ourselves lucky that we have her business card and can call or text if we need her help again!5 stars for sure! -
Review 169 (2023-10-23 - Rating: 5)
The technician, Jeff Ham was a very polite and courteous person. My wife and I both appreciated his professionalism. I intend to have some more work done in the future and will be requesting him for it. Thank you. -
Review 170 (2023-01-26 - Rating: 5)
I recently had a gas dryer installed at my mom’s house. Unfortunately, we smelled gas after the installation while we were moving my mom’s things into her new house. I chose to call Mr. Plumber because I noticed a lot of positive reviews from my neighbors online. I’m glad that I did. Everything met and exceeded my expectations from the ease of setting up my appointment to having Austin, quickly assessing my problem, giving me options and executing the repair that we definitely needed. I preferred to have a reliable professional fix the issue rather than bring the previous installers back out to play guessing games. Austin was awesome! I will be using Mr. Plumber again. -
Review 171 (2024-01-11 - Rating: 5)
My plummer Seth Kelso did a fantastic job and saved the day. I had a plumbing issue due to my kitchen sink. I made the mistake of calling two other plummers before I called Mr. Plumber. The two other plummer barely tried to figure out what the problem was before they recommended a way more expensive solution. One tried to convince me I might have a collapsed line and may need to get them replaced. Thank goodness I called Mr. Plumber. Seth came out and had the problem fixed in less than 20 minutes. He was extremely knowledgeable and very professional. -
Review 172 (2023-07-08 - Rating: 5)
I had a plumbing emergency over the weekend. Jon Fischer was the plumber who came to help. He was professional, experienced, and knowledgeable. He also had a very positive attitude which I appreciated. I have used Mr Plumber in the past, and I’ve always been satisfied with their work. -
Review 173 (2023-11-30 - Rating: 5)
Thomas Maxwell from Williams/Mr. Plumber came out to fix a stuck line in our plumbing. He went above and beyond to assist us and ensured we were extremely satisfied. We are grateful for the fast, effective help. -
Review 174 (2023-07-02 - Rating: 5)
The technician from Mr. Plumber, Dalton Wells, was excellent. He was knowledgeable, professional, and friendly. He arrived on time and completed the water heater inspection with expert skill. We have used Mr. Plumber services for 30+ years and have always been pleased. -
Review 175 (2023-08-10 - Rating: 5)
Zoe did a great job!!!! She communicated very well, was efficient, and kept things tidy. Everything was fixed in no time. Also, I had help within a few hours of contacting the company. Thank you!! -
Review 176 (2024-01-17 - Rating: 5)
Came to do regular flush of water heater-technician arrived promptly, was very professional, and inspected all toilets, sinks, etc prior to leaving. Would highly recommend! -
Review 177 (2023-10-06 - Rating: 5)
Meet them thanks to Costco, and Im extremely satisfied with the service. Nathan was very helpful and informative rewarding the state of my water and he had such a wonderful working attitude. Excellent service! -
Review 178 (2023-04-14 - Rating: 5)
They were very professional. Gave me all the information I needed to make a good decision for my home. Prompt service and timing and great communication as well. Job well done and this is the 2nd time I have used them. -
Review 179 (2023-09-07 - Rating: 5)
Drew saved the day! I got a new fridge and could not get the copper water line back on the new fridge after trying for 2 hours. He came over around 7 pm on a Thursday night and got it back on. He had difficulty with it too so made me feel a little bit better about my DIY skills. So happy and cant wait for my craft ice!!! -
Review 180 (2023-11-24 - Rating: 5)
Jake was efficient, knowledgeable, and respectful. He flushed the water heater and inspected the rest of the plumbing. Then he shared two areas of concern without being too pushy about selling us stuff. -
Review 181 (2024-08-23 - Rating: 5)
Well educated on what was going to happen, flawless delivery of those items and perfectly content with outcome. -
Review 182 (2023-11-06 - Rating: 5)
Mr. Plumber is our go to service provider for all of our plumbing needs. Their service rep Kent Whitinger assessed the status of all of our plumbing fixtures, faucets, valves, hoses, connections and water heater. He listened to our concerns and questions and explained the work he performed and suggested some items for future consideration. We signed up for the plumbing contract as we have experienced only exceptional service from Mr. Plumber. -
Review 183 (2024-10-11 - Rating: 5)
Excellent service, very punctual, they give you a time, they’re there -
Review 184 (2023-10-13 - Rating: 5)
Kindrick was very professional and showed up on time. He was very knowledgable and honest when giving a quote about a new water heater. I appreciate him going out of his way to help with any questions I had! -
Review 185 (2023-10-16 - Rating: 5)
I had Randy, Alex and A.J. do a jetting job on an exterior drain line. It was I imagine a bit unusual because it ran from our house through a woods. They used a camera on the snake to scope it out and then jetted it clean. Initially, they ran into some blockages but they stuck with the job and worked it until it was flowing well. I was very pleased with their work and work ethic - their knowledge, quality of work and value of that work being very fair! -
Review 186 (2024-03-09 - Rating: 5)
Hunter did a fantastic job explaining what he needed to do to clear our drain. He was knowledgable, quick, and very respectful. 10/10 recommend!!