Godby Heating Plumbing Electrical

Located in Indianapolis, Indiana

Address: 7852 Moller Rd, Indianapolis, IN 46268, United States

Phone: +1 317-480-1818

Rating: 4.9

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
NFC mobile payments

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-12 - Rating: 5)
Our water heater bit the dust. Godby was able get us scheduled very quickly. They arrived when they said they would, and the work was done very efficiently at a fair price. And…I got an actual handshake from the plumber who was super courteous. Not only did he do the work, he explained to me how be thought the original water heater failed and why.

Review 2 (2024-12-24 - Rating: 5)
Everything about our experience was outstanding! Our water heater went out the night of Dec 23rd. I called late that night and service was scheduled for the morning of Christmas Eve! Our technician Jahson arrived at 9:00 am and was courteous and professional. By 11:30 our new water heater was installed and running. I was especially impressed with this level of service on a holiday. Everything went perfectly, thank you!

Review 3 (2024-06-11 - Rating: 5)
Godby saves the day! Our usual service company totally failed us on some electrical repairs. Godby came out and helped us avoid an electrical fire. They identified several errors and code violations in how the work was incorrectly completed by the other contractor. They helped explain and photograph the issues and this was a big help. They then prioritized getting us electrical again. They did a safe temporary repair and were out here the next business day to correct the issue. The other company wanted a week to fix their mistake. Not only did they come in and correct the issues created by the other contractor (full panel replacement), they upgraded the panel and fixed the prior contractors error for substantially less than other companies wanted just to get us back to status quo. Our techs, Francisco and Jorge, worked late to get the job complete and when an outlet my wife uses wouldn’t come on, they stayed even later to fix it. No additional charge. The original job was to upgrade outlets for my woodshop. They labeled all the plugs, put everything on separate breakers, and made sure there was cushion for upgrades and changes. It was just the perfect touch. This was the best experience we could have had considering the terrible situation we were in. Highly recommend.

Review 4 (2024-12-10 - Rating: 5)
I had to call Godby plumbing because my whole house humidifier was showing an error message that I was unable to fix.Tyree was the Godby representative scheduled to diagnose the issue. He arrived on time, professionally dressed, walked us through what he was doing and thinking, and fixed our issue. Tyree definitely represents Godby well (and probably deserves a raise).I like using Godby because their representatives are not “sales techs”. They install and diagnose what is needed and do not have to make 4-5 mandatory recommendations to their clients in an attempt to upsell everything and pad their invoices.I highly recommend Tyree and Godby Plumbing.

Review 5 (2024-12-30 - Rating: 5)
We had a furnace stopped working in January. Godby came out and got us up and running again before the really cold weather arrived. Thank you Tyree for a great job.

Review 6 (2024-12-26 - Rating: 5)
Great, professional, fast service. I got 2 quotes and both were the same. Glad I went with Godby. Adrian was fantastic. Super knowledgeable and walked me through everything.

Review 7 (2024-11-27 - Rating: 5)
Amazing service Jahsan earned his money today! Had a difficult sump pump replace but he kept at it and got the job done! Very much appreciate his hard work and calmness!

Review 8 (2024-11-18 - Rating: 5)
Godby Plumbing came out the same day we called for our dysfunctional toilet. Our plumber was professional, friendly, helpful, and he made me feel better about what to me was an embarrassing/awkward situation. I would use this company again and recommend their service.

Review 9 (2024-11-01 - Rating: 5)
Francisco did a great job and was very knowledgeable about our Kohler generator. He was able to answer my questions and provide good advice on how it should be set up. I highly recommend Francisco.

Review 10 (2025-01-06 - Rating: 5)
Adrian was prompt, courteous and was VERY knowledgeable. Adrian was also extremely friendly. Will request him in the future if necessary.

Review 11 (2024-09-27 - Rating: 5)
We had a water emergency. Jay was here quickly, fixed the problem and was extremely pleasant and friendly. He demonstrated confident skill and spoke highly of the company. He was absolutely excellent. Thank you Jay!

Review 12 (2024-11-26 - Rating: 5)
As always- great service! Jahsan was very professional & knowledgeable. I will continue to use Godby for all my HVAC, electrical & plumbing needs- they are best in class!

Review 13 (2024-08-29 - Rating: 5)
Had need for an urgent repair (no hot water). The team at Godby got us scheduled, assessed and repaired in a professional and efficient manner. All interactions with the team (including Lexie in Customer Service and Will our plumbing technician) were great. Was looking for a plumber, found one! I don’t need to look any more.

Review 14 (2024-11-26 - Rating: 5)
Chase and Ricardo came to assess what was wrong with our 13-year- old Kohler generator and why it was not exercising . Consensus was a crucial part is old and needs replaced. They are working on locating that part. While here, they made sure it ran when the main power was cut off. It did and so we are covered for any potential outages. So far we are impressed with Godbys generator services.

Review 15 (2024-10-24 - Rating: 5)
Great initial experience with Godby. Tyree, our technician, was very knowledgeable on our Trane HVAC system, offering great advice on and information on next steps to resolve the issues with our system.

Review 16 (2024-11-19 - Rating: 5)
Tyree is absolutely one of the best service technicians I have dealt with. and I worked in the service industry for a long time. Great attitude very knowledgeable goes the extra mile. I want him on my account at all times phenomenal young man.

Review 17 (2024-07-23 - Rating: 5)
This is my go to company when other contractors mess up. My regular electricians, Tino and Chase were on time, made sure they had everything they needed and did multiple small projects for me that came out beautifully. I particularly am enjoying the new canned light with a dimmer switch in the laundry room. Thank you for the excellent work as always.

Review 18 (2025-01-02 - Rating: 5)
Francisco and Chase were awesome. Thank you Godby, for your efficiency and thank you to the techs for making this a great experience.

Review 19 (2024-12-12 - Rating: 5)
Will Finney did a great job with our refrigerator water supply line. He was knowledgeable, professional, and very personable.

Review 20 (2024-08-28 - Rating: 5)
Adrian was wonderful. Found a very unusual problem with my ac. It was fixed the day my ac went out in 80+ weather. GREAT SERVICE and emergency service. Thank you so much for Godby and the great service people!

Review 21 (2024-10-15 - Rating: 5)
Our technician Dan did a thorough job of servicing our Trane furnace and explaining what he was doing. Very nice young man would recommend him!👏

Review 22 (2024-05-29 - Rating: 5)
Godby for electrical too. Great brand and company. I recently was lucky enough to have them replace an electrical panel. Tito and Chase were great. Very professional, prompt, respectful and most of all knowledgeable in their trade. This was a complex project and I could tell Tito was not only experienced but he loved what he was doing. He took great pride in his work and making sure he finished what he started with the highest level of professionalism. Thank you Godby and thank you to Tito and Chase. Recommend to anyone in need of electrical work.

Review 23 (2024-07-19 - Rating: 5)
Having issues with my AC compressor and scheduled a service call with Godby. The staff was friendly, professional and the process was seemless. Their customer service interatcion with the use of technology was superior to almost every company I have engaged for any type of service. The tech they sent, Adrian, was very knowledgeable, walked me thoroughly through my repair optionsd and exected the service as requested. I would highly recommend Godby for any residential mechanical repair.

Review 24 (2025-01-08 - Rating: 5)
Mr. Wright was at my house three times and esch time he did very well ,nice respectful man and very professional.

Review 25 (2024-09-24 - Rating: 5)
A limb knocked out the power line and damaged the connection on the house. Goodby promptly called me Monday morning and the techs arrived shortly after that. They quickly explained the process and provided the estimate which was considerably lower than another estimate. They promptly started the work and completed it in a short amount of time. They explained the details of what was needed for AES to reconnect the power lines. They wanted to stay until AES arrived, but rain delayed their arrival. It took AES 15 minutes to reconnect the power lines because the other work was done correctly. I highly recommend Godby.

Review 26 (2024-10-02 - Rating: 5)
They did great! Godby came out and got the job done exactly how we asked. We wont hesitate to use them again if we have another project.

Review 27 (2024-07-22 - Rating: 5)
I highly recommend Godby, they are quick to schedule and great at communicating. My technician, Francisco, was excellent. I appreciate his professionalism and efficiency. He discovered and fixed the problem quickly!

Review 28 (2024-06-10 - Rating: 5)
Godby has proven to be professional and honest. My tech, Tyree was amazing. He fixed the issue and explained what had happened. The other tech from a competitor told me several parts needed to be replaced and the cost estimate was $6,000. Both techs came out today.

Review 29 (2024-08-02 - Rating: 5)
Chris did an excellent job with my ac maintenance this morning. He changed the filter, washed the unit and identified an issue with the capacitor. He was very efficient with his time very knowledgeable about the equipment and had a very pleasant demeanor. A+

Review 30 (2024-06-13 - Rating: 5)
So glad we selected Godby for our furnace needs. Work was efficiently done. Price was also affordable in comparison to others. Salesman Thomas got us taken care of in the timeframe needed. Thank you!!

Review 31 (2024-11-14 - Rating: 5)
Call Godby out for a tune up of my heating and AC unit they did a great job ! Would recommend them and use them again!

Review 32 (2024-10-24 - Rating: 5)
Our service tech, Tyree, went above what he had to do and took the time to explain everything in detail. Excellent service.

Review 33 (2024-07-17 - Rating: 5)
Tino Romero and his partner were amazing! They checked and replaced switches and an outlet. They were on time and super friendly! Will definitely request them in the future! Thank you!

Review 34 (2023-08-11 - Rating: 5)
We have used Godby HPE to repair and service our aging furnace and AC for years. During that time, they performed professional, timely, and on-time repairs and services. When it was time to finally upgrade our system, they were our first choice based on their past performance.The entire process from estimating to final installation were flawless - and seamless. The estimate included what was need - not what they wanted us to buy - and they provided options to choose from. They also identified all of the applicable utility rebates and government tax credits each estimate package qualified for - including the dollar amount to inform our decision. They will also assist with the submission for the rebates. The two-person crew was on time (actually a few minutes early), professional, and efficient. By late afternoon, we had a new furnace and AC installed, commissioned, and running. Did they encounter some challenges during the installation? Yes. Did they resolve them? Absolutely - by getting the proper parts that day and doing it right. They do not cut corners. Their fees for service, installation, and equipment are competitive. In our experience, the value is better - there is something to be said for professionalism, timeliness, and no- hassles. If you need your HVAC system serviced or replaced, we recommend Godby HPE. They do things right.

Review 35 (2024-09-23 - Rating: 5)
No AC on a Friday night and the house was 80 degrees at midnight. Called the Godby help desk at 7:30 AM on Saturday and the system was back up and running by 10 AM!We are a Godby Club member but I still was afraid what this was going to cost us and since we are Club members the entire visit and repair was only $179!Thrilled to have a cool house when I got home from work on Saturday!

Review 36 (2024-10-28 - Rating: 5)
Adrian is kind caring and very bright.We discussed all issues and they were all resolved with excellent results. Thank you!

Review 37 (2024-05-03 - Rating: 5)
Chase & Tino were outstanding. Top notch service, walking me through everything step by step. Super fast response and getting me on the schedule as well. Would highly recommend Godby to anyone, as well as these 2 techs!! Also, love how they send you a bio of your tech before they get there. Great touch, the details matter!!

Review 38 (2025-01-07 - Rating: 5)
Godby did a great jon informing me of who was coming and I got a picture ahead of his arrival. Tyree was professional, polite and knowledgable. Weve used Goby for several years and are very happy with their service and guildance.

Review 39 (2024-08-29 - Rating: 5)
Amber Bennington with Godby was a pleasure to meet and her professional approach to reviewing our needs was first rate.

Review 40 (2024-09-30 - Rating: 5)
Our tech Adrian was extremely thorough and took his time explaining everything we needed to know. By far the best experience we have ever had.

Review 41 (2024-07-10 - Rating: 5)
Adrian Ross was very friendly and knowledgeable. He explained that everything was in good working order. He also took a few minutes out to say hello to my dog…lol.

Review 42 (2024-10-30 - Rating: 5)
Early spring 2024: Godby rocks! I am ready for spring rains! Godby installed a new sump pump with battery back up. Good job, Will and Jay!Spring 2024: Thank you, Josh! Feel all ready to go for the summer A/C season! …another trustworthy job by Godby!Fall 2024: Another season, another maintenance servicing. Great job, Adrian! Have been a customer of Godbys since the early 80s. Good products, good service!

Review 43 (2024-08-12 - Rating: 5)
Godby replaced my water softner. Will, the plumber did a super job. He has a helpful personality and very experienced. Godby is my go to company because they treat customers like family.

Review 44 (2024-07-17 - Rating: 5)
Respectfully amazing experience. Open and honest on the quotes. Prompt response. Quality of work very please with. They are my best company to work with.

Review 45 (2024-07-03 - Rating: 5)
Our tech Tyree was efficient, knowledgeable, and a very pleasant person. He explained things well and we will definitely be using your company again.

Review 46 (2024-12-15 - Rating: 5)
Service was efficient, friendly and affordable. Technician bio included with text thread was nice touch too.

Review 47 (2022-07-12 - Rating: 5)
Kenny came out to our house yesterday and was able to get our A/C unit stood up on its last legs for the rest of the summer. He helped me avoid what could have been a $1200+ repair. He spent nearly all day at our home getting the problem solved, Godby waived the labor and refunded me for an unnecessary A/C recharge I had received from another technician two months prior. Kenny also was able to seal up the vent where the previous homeowner had a humidifier that was no longer functional when we purchased the house. Stephanie was also great with making sure everything got scheduled and that my concerns were addressed. Happy to have a habitable home for the first time this summer. :)

Review 48 (2024-10-14 - Rating: 5)
Godby has always done a wonderful job for my parents and now for myself!! Came out to service my furnace and check on my water heater. Adrian and Will were both very knowledgeable and gave good explanations as to what was going on. Daniel (Dan) came out the following day to finish a repair and was very patient and thorough.Will explained each of the levels of membership, which I highly recommend.

Review 49 (2024-07-26 - Rating: 5)
Jahsan Wright was both nice and professional. He checked both my toilets for leaks, checked my water heater for possible replacement and discussed adding a water softener. I was very satisfied with his service.

Review 50 (2023-12-20 - Rating: 5)
I had my winter servicing for my furnace today. It was performed by a wonderful young technician named Chris Randolph. He was very professional and very nice and did a great job checking things out. He seems very knowledgeable about his work and provided great service. Service technicians like Chris are the reason I stay with a company. Job well done!

Review 51 (2024-05-13 - Rating: 5)
Our technician Adrian was excellent. Diagnosed the problem with our A/C very quickly and returned the following day to fix it. I would recommend Godby to anyone looking for great customer service and expert service!

Review 52 (2024-12-27 - Rating: 5)
They did a fantastic job as always! Our technician, Adrian was professional, knowledgeable, and pretty funny too!

Review 53 (2024-10-11 - Rating: 5)
The crew was very professional,kept me informed all the way through the process,cleaned up, and they had a great attitudes.

Review 54 (2024-05-29 - Rating: 5)
I would recommend Godby to everyone. Tino and Chase were amazing! With Tino’s extensive knowledge and atttention to detail, they were able to install an entire new electrical panel and had our home back up and running by days end. A big Thank You to these two professionals!

Review 55 (2024-06-20 - Rating: 5)
Team replaced furnace and air conditioner. Could not be happier. From sales to the installers, each one was professional and very knowledgeable. Wouldn’t hesitate to use again.

Review 56 (2024-05-07 - Rating: 5)
Great service. Texted before arriving at house. Very knowledgeable. Tyree was very nice and I requested that he come back to the house for future checkups. Completely professional. I can’t say enough good things about Godbys service.

Review 57 (2023-11-10 - Rating: 5)
Always on time and professional for us. Tyree came today and has been our technician before so we are really familiar with him. He is a top notch technician that I would recommend to anybody. Outstanding service from Godby every time. Thank you and Happy Holidays!!!

Review 58 (2024-09-18 - Rating: 5)
Chris contacted me when he was on the way. He arrived right on time. He did a thorough job of checking over our systems. Explained what he had checked and got us ready for the winter. Overall a very pleasant experience. He is knowledgeable and professional.

Review 59 (2024-11-05 - Rating: 5)
The technician provided the usual expert, friendly service weve learned to expect.

Review 60 (2024-06-07 - Rating: 5)
We had an excellent experience with Adrian, the service tech who checked our hvac system. He was professional, knowledgeable and friendly.

Review 61 (2024-02-27 - Rating: 5)
My first time using Godby Electrical. It was easy to schedule the appointment and I didnt have to wait long before the electrician came out. I am very pleased with their service and would use them again.

Review 62 (2024-06-28 - Rating: 5)
Tyree was personable, professional, and knowledgeable. He was on time, efficient, and happy to answer questions. We’re very pleased.

Review 63 (2024-10-09 - Rating: 5)
Josh was our Tech. Well mannered and professional. Resolved our issue in a timely matter. Price was reasonable. Will be our go to Electrical Repair Co.10/09/2024Chase and Tino came for another issue. Old house. Quick resolution to the issue. My go to repair CO.

Review 64 (2024-06-27 - Rating: 5)
Chris Randolph was professional and friendly. He performed the maintenance checkon my central air system in a timely and efficient manner. Please keep up the good work!

Review 65 (2024-12-12 - Rating: 5)
Tyree McGraw is a Very friendly and real helpful five star for tyree

Review 66 (2024-07-08 - Rating: 5)
Excellent customer service!!! Very knowledgable and helpful with answers to my questions. Great helpful tips for keeping systems functioning correctly to help prevent issues. Service representative was great!!!

Review 67 (2024-12-02 - Rating: 5)
I had an early morning toilet problem. Of course I called Godby ( at 8:03 AM ). Service person Will was at my house before 10:00 AM. and had the problem fixed quickly. A+ for Will and for Godby!

Review 68 (2024-05-22 - Rating: 5)
Adrian Ross did a great job for us. He was professional, helpful, and explained everything thoroughly. Thanks for another great service call!

Review 69 (2024-06-19 - Rating: 5)
Our air conditioning stopped working as this heatwave hits. We called and Adrian was here this morning as promised. The service was excellent, efficient and thorough as always and he was very pleasant, professional and courteous. Over the years, we’ve NEVER had a bad experience We Love Godby’s!!

Review 70 (2024-08-29 - Rating: 5)
Your guys did a excellent job! They were very quick but thorough!

Review 71 (2024-04-22 - Rating: 5)
This was the first time Chris had come to work on our AC units. He was so nice to work with! He explained what he was doing and offered to change the settings if I wanted. I appreciate his help today!

Review 72 (2024-03-28 - Rating: 5)
Josh was on time, polite and professional. My AC tune up was performed in a timely manner and Josh was very informative. Josh provided pictures of potential issues down the road and answered all questions that I had regarding my heat pump.

Review 73 (2024-12-17 - Rating: 5)
Tech was very professional; did his work with no disturbance.

Review 74 (2023-10-19 - Rating: 5)
I have been very impressed with Godby this year. I decided it was time to switch from natural gas to heat pumps and Duwayne was more than willing to provide a top tier system at a very reasonable cost. The Trane heat pump and Bradford White heat pump water heater have been excellent and in spite of switching from gas for my furnace and water heater, my electricity usage has been lower than last year. The install team was fabulous, and Kenny was extremely helpful in explaining how the system works and various options that were available for the install and future additions. Godby also replaced two bath exhaust fans and independently vented each to solve a long-standing ventilation issue in my home. Over 4 months after their initial visit I remain extremely satisfied with their work and the systems they installed. They are not the cheapest (nor the most expensive), but you definitely get your money’s worth.Update 10/19/23 - just had my first semi-annual maintenance checkup with DJ and Godby continues to impress. DJ walked me through everything he was doing and checking and completed a thorough inspection of the equipment. I remain a very happy customer!

Review 75 (2024-09-18 - Rating: 5)
Adrian did a great job. He completed a thorough inspection of our system and gave us a very detailed and professional assessment of what he saw. He was also very friendly.

Review 76 (2024-07-03 - Rating: 5)
5 stars for Tyree! Kept is simple, logical and helped me understand the new system and steps we’ll take to eliminate what the issues are.

Review 77 (2024-10-17 - Rating: 5)
You have a great HVAC tech in Adrian! Very customer oriented.

Review 78 (2024-05-02 - Rating: 5)
Josh Seal did an amazing job he was fast and extremely helpful. He answered questions I had and kept everything professional with a wonderful smile on his face.

Review 79 (2024-10-31 - Rating: 5)
Tyree has serviced our system before and again he arrived on time, completed the work and gave us a complete update on the system. Thank you Godby.

Review 80 (2024-07-29 - Rating: 5)
The entire Godby team is best in class! Very professional & knowledgeable. Chase & Tino are awesome! I would highly recommend!

Review 81 (2024-04-16 - Rating: 5)
Josh was a great sport. He came into the basement to service the AC right when our band was rehearsing some 80’s rock. He wasn’t thrown and even complimented the music because the youngster knew the songs!

Review 82 (2023-03-13 - Rating: 5)
My experience with Godby was better than I expected...from speaking with Lexy who answered my call to the two technicians who showed up on time. Lexy made me feel comfortable in moving forward with positivity. The techs, both Tyree and Chris (trainee,), were both polite, neat in appearance, and very professional. They were also very respectful of my requests to wear a mask and protective covers over their shoes. Tyrees diagnosis was quick and painless as he explained to me the problem with my furnace. I appreciated his honesty because it was an easy fix and in todays business industry, it is sometimes hard to find people who treat you fairly. If they continue in their pursuit to conduct business in this manner, they have just gained a new customer for the long-term.

Review 83 (2024-01-18 - Rating: 5)
Godby HVAC was amazing, from the technician to the office clerks! They helped me get my dads furnace up and running during some of the coldest days of the year! Less than 24 hours to diagnose, get a special part and install it! I would recommend them to anyone!

Review 84 (2024-04-06 - Rating: 5)
Chris, our technician, was polite, knowledgeable, and informative regarding our air conditioning unit. He let us know that this year might be the last year 😞. The truth hurts. But he didnt push but asked if we wanted a quote and left it up to my husband and I to decide. I definitely appreciate that.

Review 85 (2023-12-11 - Rating: 5)
We had a great experience, our technician Gary. He walked us through a few different options and was very transparent. We got a few other bids on our project and none of them throughly explained what they were doing. Their only goal was upselling additional services. It was refreshing working with Godby and Gary!

Review 86 (2024-04-12 - Rating: 5)
Awesome service and very knowledgeable technicians, Tino and Chase, who were very polite and worked hard to get the job done on the same day to meet a time crunch I had. I will definitely be calling them back with any electrical problems or projects I have in the future.

Review 87 (2024-08-14 - Rating: 5)
Tyree was very professional and took the time to explain how our system works and what could be the possible problems. So glad it wasn’t a major repair and respect his honesty.

Review 88 (2024-12-09 - Rating: 5)
Kind, upfront, git the job done, explained everything. Such a good experience.

Review 89 (2023-12-08 - Rating: 5)
Chris was very courteous and professional. We even swapped some stories about our pets. We have used Godby for several years and it has always been a good experience.

Review 90 (2024-06-12 - Rating: 5)
Chase and Tino were amazing. It took awhile to find the problem but they did not give up. They were polite and very professional

Review 91 (2024-05-25 - Rating: 4)
Jorge was great.He had to come out twice for some electrical problems we had he was very professional and explained everything to us that he was doing. I would recommend Jorge and Godby any time.

Review 92 (2024-04-28 - Rating: 5)
Tyree was on time and excellent as usual. We really appreciate his thoroughness and expertise. And as usual we were notified as to who would be coming and when they would arrive. Its so nice to feel confident that everything would be ok. Thats a great company.

Review 93 (2022-12-03 - Rating: 5)
Customer service reps are amazing ladies and got me scheduled very quickly for our regular maintenance. When our furnace completely stopped working had a rep out in just a few short hours. He was very knowledgeable, kind, respectful, and honest on things he would recommend. Would recommend them to anyone.

Review 94 (2022-11-16 - Rating: 5)
We call on Godby for all of our heating and plumbing needs. They are always professional, thorough, on time, and they do great work and stand behind it. They installed our heating and air conditioning systems and maintain them semi-annually, and they have also solved plumbing issues for us and given us excellent advice and recommendations when the issue is better solved by another company. They text a photo and info about the service member on his or her way to the house, and the service member calls us to tell us as well. There is even a map tracking feature so that we can see how far away the person is and how much time we have until he or she arrives. Finally, and perhaps most importantly, there is a personal touch to doing business with them that we really appreciate, from both the service members who come to the house and from Stephanie, the friendly receptionist.

Review 95 (2023-09-04 - Rating: 4)
The service was per our annual contract for A/C preventive maintenance and recalibrating of our thermostat. The service person was personable and attentive to the service needs. He seemed a little slow in his work. One of the switches was not turned back on so a second service had to come out to see why our A/C was not working and immediately solved the problem. Thanks to both

Review 96 (2022-10-27 - Rating: 5)
Deb and I have had many contractors in our home over the past 2 years and I have to say that by far Godby has been the best. From the initial phone call to set up an estimate appointment to the final installation. Duwayne was great, he was very professional and knowledgeable. He listened and explained everything very well and on laymans level. He was patient and had no problem revising our quote 3 times until we were happy with what we wanted. Your installers, Joe and Adam are awesome!!! They were here early and asked me several questions of how I wanted certain things and then did exactly as I requested.We look forward to our ongoing relationship and you now will even get any plumbing business we need.Thank you all so much and we will definitely recommend you.

Review 97 (2024-11-11 - Rating: 5)
Great service, prompt and on time. Guys were friendly and the job turned out great!

Review 98 (2024-04-22 - Rating: 5)
I am very pleased with their responsive action to fix our AC issue. They quickly identified the issue, fixed it, and got our unit back in action. Additionally, on another service call, they replaced my hot water heater which looks great. Quality install. Finally, they provide season service which is great. Many thanks!

Review 99 (2023-03-03 - Rating: 5)
Very good communication from start to finish. Office staff was very kind and professional. Able to work us in quickly. The two young men that came were very polite, courteous, professional and knowledgeable. This is the first time we had used this company but will not be the last. Highly recommend Godby.

Review 100 (2022-05-18 - Rating: 5)
Godby replaced my heat pump and air handler. They were able to provide a good, quality system from a highly reputable brand at a competitive price. They installed the system within 48 hours of approval, and completed their work within a normal work day. They fully explained and reviewed their work with me upon completion. Overall they did an excellent job.

Review 101 (2021-12-28 - Rating: 5)
Godby is a great company to work with, pricing is fair and services is quick. We just had our winter maintenance on our furnaces and Dan was our service technician that come out. He went though everything thoroughly and did a great job! I would ask for him whenever you get a chance. He was polite, clean, organized, and informative.

Review 102 (2024-03-06 - Rating: 5)
Dependable Godby! Good job, Will and Jay! Replacing the sump pump and adding a back up battery will give added security in the basement…especially during power outages. Thanks!

Review 103 (2022-10-21 - Rating: 5)
Lexi was great and helped me answer all the questions regarding the installation logistics and coat. She was able work around my schedule and accommodate the appointment.Kenny did a great job with the installation, very professional and efficient. Definitely recommend their services.

Review 104 (2023-08-23 - Rating: 5)
Godby is just an excellent company. From answering quickly, getting us on the schedule quickly (for what I thought was a minor non-emergency issue), for wonderful techs (Francisco, Tyree, and Gary), and most importantly diagnosing and working fast to help fix the issue (which actually turned out to be an emergency - we had hvac condensation leaking into our electrical box - so yikes glad I called them!). I highly recommend Godby to others and appreciate that you have Plumbing, Electrical, and HVAC services all with one company is fantastic (especially today as the electric issue was caused by an HVAC issue). As always a five star experience

Review 105 (2024-04-04 - Rating: 5)
The folks at Godby were fantastic from start to finish helping us select the right A/C & Furnace for replacing our prior HVAC system, installing the new system, & educating us on the new system. You will find no one more knowledgeable, helpful, & a great communicator than Duwayne to guide you thru the process. The install team was also great, arriving promptly, doing a superior install, & staying late to finish the install. I highly recommend & look forward to continuing the relationship with Godby servicing our new Trane system in the future.

Review 106 (2025-01-02 - Rating: 5)
Technician was on time, professional, trustworthy, and helpful. The communication was outstanding.

Review 107 (2023-05-08 - Rating: 5)
Tyree was on-time, friendly, and quick with the repairs. He clearly and fully described what was wrong with the system and what repairs were needed prior to proceeding, along with sharing the expected costs. Excellent representative of the type of business delivered by Godby HPE.

Review 108 (2023-12-16 - Rating: 5)
Spent three days trying to fix mysterious electrical issue in my garage. Francisco came out the same day and worked until the issue was solved. Havent had a problem since. He was very courteous.

Review 109 (2024-06-21 - Rating: 5)
Dan was awesome! On time, efficient, and got us back in working order in no time. Thank you!

Review 110 (2022-08-25 - Rating: 5)
Really excellent service from the time I made the initial call for help through the service inspection. Erin arranged an appointment for the time that fit into my schedule. The service men carefully explained what they found, showed me the problem and assured me it can be repaired quickly. I am waiting for the estimate but, if they continue the way they have started then, its Gotta Be Godby going forward.

Review 111 (2021-08-31 - Rating: 5)
Our HVAC system was ailing and Godby did a fantastic job from top to bottom. They diagnosed that it needed to be replaced (not repaired), were clear about our options in terms of size / SEER, and were generally excellent in terms of customer service. Their price was more than reasonable - actually the lowest bid we received on the job. Install was professional, quick, thoughtful with regards to our familys space and time. The unit works incredibly well, and the follow-up customer service has been excellent as well. Highly recommend Godby.

Review 112 (2024-07-05 - Rating: 5)
Tyree always provides exceptional service maintaining our AC unit! He communicates all issues and does a thorough job. Consistently happy with Godby.

Review 113 (2024-08-26 - Rating: 5)
Adrian was quick, analyzed the problem - went to get the part - returned and back up and running in short order! Thanks,Shawn

Review 114 (2022-01-27 - Rating: 5)
I was having problems with my whole house humidifier. Tyree took a look at everything, made a couple of adjustments and then made sure it was working properly. He also gave me some helpful tips on extending the life of the humidifier and things to keep an eye on. He was great! I’ve been very happy with Godby with the various services that they’ve done for me.

Review 115 (2023-09-08 - Rating: 5)
Jahsan was on time and very professional. Took the time to make sure we knew what he did and how we could check our system ourselves in the future if we want to. Also, sent us the estimate on what new system will cost so we can prepare for that in the future.Thank You!

Review 116 (2022-08-08 - Rating: 5)
Very professional and helpful. We thought we needed a dryer fan booster because we kept getting air flow errors after another company came out to clean our dryer vents. The Godby service man Kenny got up in our hot attic and said that should not be necessary with the distance of the line and said it was probably still clogged at the point of exit on our very steep roof (which Other company employee refused to get on). The Godby rep climbed on our roof took the cap off and found a bunch of lint jammed right there which obviously solved our problem. The rep was very reasonable about how he coded and charged us for this service. Highly recommend!!!!

Review 117 (2024-09-05 - Rating: 5)
Really great service. The techs were communicative and easy to talk to. They dont rush, and they went the extra mile to deliver a quality installation - this team takes pride in their work, and they care about their customers.

Review 118 (2024-04-12 - Rating: 5)
Tyree was great ! Had a complicated issue and he was able to diagnose what was causing it and offered a solid solution . Took his time explaining everything !

Review 119 (2024-11-20 - Rating: 5)
We always trust the Godby team to get the job done right

Review 120 (2024-10-07 - Rating: 5)
Very professional and polite. He checked everything on the furnace and drained the water heater.

Review 121 (2024-04-01 - Rating: 5)
Service provider arrived on time (actually a bit early, which was fine). Communication from start to finish was good. Josh was friendly, professional and efficient.

Review 122 (2024-09-17 - Rating: 5)
Adam was great. He troubleshot our system and found one of the coils has a leak. He made the calls to the manufacturer and got things in motion for a warranty replacement. Weve used Godby before and have always had great service through them.

Review 123 (2023-12-27 - Rating: 5)
Tyree and Adrian were very knowledgeable about my problem and offered solutions for my fix. They were very professional and Godby should be proud to have these techs working for them.

Review 124 (2022-12-21 - Rating: 5)
Excellent service. A competing company told me a repair wouldneed new parts and cost $3500. Adam diagnosed the issue and corrected it for a nominal service charge. Stephanie in scheduling was also excellent, prompt, and accessible.

Review 125 (2024-10-15 - Rating: 5)
Very efficient and friendly. He changed my filter for me

Review 126 (2023-07-17 - Rating: 5)
Called Godby at 7:30 Monday morning for a disposal installation, which was set up for a 10:00 to 1:00 appointment. Plumbers arrived at 10:30 and completed the installation. Very quick and professional. I will be using them again if necessary.

Review 127 (2024-06-20 - Rating: 5)
Excellent service! came same day I called and fixed AC in less than 30 minutes.

Review 128 (2024-12-11 - Rating: 5)
Techician was very knowledgeable and friendly and was able to schedule install water heater quickly. Arrived within timeframe and called to let me know he was on the way. Pleased with transaction.

Review 129 (2022-06-16 - Rating: 5)
Godby was able to get me an appointment within 24 hours when my A/C went out this summer. Tyree called ahead and spoke with me to get some background information before arrival and arrived within 10 minutes afterwards. He was very professional and friendly and took the time to talk me through the issue and confirm the fix was working before leaving.

Review 130 (2024-03-25 - Rating: 5)
Tyree (and Chris) are just outstanding. Grateful for the work and service they provide. More importantly, were grateful for the kindness and patience they extend while providing it. Consider us huge fans.

Review 131 (2023-07-06 - Rating: 5)
Godby HPE to the rescue! We had our annual HVAC inspection and our technician, Tyree noticed our water heater sprung a leak. Godby HPE was quick to get us fixed. Both teams were professional and on time. Gary and Jay left the area cleaner than they found it once the install was complete! I love how detailed the service teams are in covering what they did, what was found and recommendations they provide whenever service is needed. Godby HPE will always be my go to for our service needs!

Review 132 (2024-06-06 - Rating: 5)
Have always had great service from Godby. Like the fact that Godby sends a photo of the technician.. Chris is our new technician, very personable and friendly! And, more importantly, seems to know what he is doing.

Review 133 (2022-05-16 - Rating: 5)
Gary came to check our sump pump and while there also fixed our water heater. Excellent customer service and a knowledgeable technician. First time using Godby but won’t be the last. Thank you!We had Alex come fix an outlet outside and did a great job! I’d definitely hire Godby again. Thanks again!

Review 134 (2022-07-29 - Rating: 5)
Joe, Kenny and Adam provided excellent service in the installation of my new Trane furnace, air conditioner and thermostat. I appreciated their expertise and professionalism. I have been a devoted Godby customer for almost 20 years and look forward to continuing my relationship with them!

Review 135 (2019-06-03 - Rating: 5)
Technician called ahead and arrived within the time window I was given when I made the appointment. He was very courteous and efficient. The dispatchers were very nice to talk to and worked with me to find an appointment time that I could work with. The invoice/receipt that I was given has all of the details listed on it, as well as my filter size. That is very helpful for record keeping. Overall, my experience with Godby HPE was wonderful and I would recommend their services.

Review 136 (2023-09-19 - Rating: 5)
Tyree was extremely personal and took time to answer any questions. Both Tyree and Chris were very polite. We have appreciated Godby employees for years.

Review 137 (2022-12-23 - Rating: 5)
Great attitude and work ethic by John, Kenny and Dan. My furnace bit the dust (during a cold snap) and they saw to installing a new, more efficient one! Godby is a trustworthy company! Been dealing with them 40ish years. 😊

Review 138 (2024-05-06 - Rating: 5)
We have been with Godby for many years. Josh serviced our AC unit and as always was professional and knowledgeable.

Review 139 (2024-07-02 - Rating: 5)
Best price, quick service. Helped me learn how to solve it myself in the future. Exactly what you want from an electrician.

Review 140 (2023-06-22 - Rating: 5)
Foyer Light install for 20 ft ceiling. Texted a reminder the day before appointment and prior to arrival.. Arrived during time frame set. Tino, Francisco, and Chase were all courteous, clean, professional. Washed their hands after removing old fixture before handling the new one.. Attentive especially with 3 ladders, ii.e., 20 ft and 12 ft, not to hit the fixtures or walls. Installed completed within 2 hours. Cleaned up the packaging and vacuumed. You always get what you pay for. I have used in the past for other electrical needs and would use again.

Review 141 (2024-07-02 - Rating: 5)
Chris did a great job. Timely, excellent communications, and efficient. Took photos and documented the service. Outstanding professional. Very pleased

Review 142 (2024-04-17 - Rating: 5)
Chris Randolf was here and serviced my heating system. He did a great job and was thorough, personable, and professional. Looking forward to seeing him in the spring for A/C service.

Review 143 (2023-10-10 - Rating: 5)
We belong to the Godby Club. This was one of the semi- annual service visits for the HVAC. The tech arrived when expected, was thorough, completed all aspects of the service and answered our questions fully and to our satisfaction.

Review 144 (2020-09-11 - Rating: 5)
Absolutely wonderful service! Very knowledgeable and professional yet personable and friendly too. Really appreciate the friendly approach and genuine desire help take care of our needs. They were flexible enough to deal with an unexpected leak and repaired it prior to installing our new water heater. Wonderful experience all the way around! From the first phone call with Stephanie to the the final invoice from Will, we would recommend them to everyone!

Review 145 (2023-03-07 - Rating: 5)
Kenny and Deacon’s work was meticulous. They are knowledgeable, courteous, and professional. They replaced our water heater and humidifier. The work area was left clean. We are extremely satisfied and would use Godby again.

Review 146 (2023-11-01 - Rating: 5)
An upstairs bathtub overflowed leaking water into the lighting fixtures in the bathroom below. Used every towel in the house both upstairs and downstairs!!!Because of all the water running though the fan/light fixture we shut off the breaker in fear of a fire. Godby came out immediately and completely evaluated the problem. They checked everything to make sure we were completely safe. They took out the fan/light, tested the wiring and made sure everything was dried completely before reinstalling.Both Tino and Francisco were so helpful and professional. No mess left behind, just a safe house again. They fully explained everything they were doing and why.I used Godby for EVERYTHING! They are the absolute best. Professional service from my call Monday evening after hours to talking to Lexi (who is the best) the next morning and then from Tino and Francisco coming as soon as possible. Doesnt matter...heating/cooling, plumbing, electrical.... the best and did I mention, so fairly priced.

Review 147 (2024-06-27 - Rating: 5)
Ive used Godby for years and they are great to work with. Chris is incredibly nice and professional. Explains what hes doing and why.

Review 148 (2019-07-23 - Rating: 5)
Josh our electrician was phenomenal. He was professional and courteous, hard working and gave great advice as well. Theres no question that we will be using Godby for all our electrical needs as well as plumbing and heating needs in the future . These are good people doing great work at very reasonable rates . We highly recommend them

Review 149 (2023-05-19 - Rating: 5)
Godby installed a new A/C, Furnace, Thermostat and Humidifier. Duwayne, Joe and Kody were extremely professional, courteous, and responsive in each stage of the process from the sale of the equipment to the installation and explanation of each unit. Would highly recommend their services.

Review 150 (2023-02-16 - Rating: 5)
Godby has Lexi she is a professional in customer relations & Tyree knows HVAC units. Both were invaluable to me when I was told by another company I dealt with for 8 years along with rest of my family my unit needs a new heat exchanger - my unit is only 8 yrs old they did the install. Needless to say I will no longer be using them. Godby is my new maintenance HVAC company. I am very pleased.I will be using them for electrical also.Thank you.

Review 151 (2023-07-07 - Rating: 5)
We have been using Godby Heating Plumbing Electrical for 5 years at our commercial rental site. Excellent service, very professional, minimal disruption to our operations. I can highly recommend them.

Review 152 (2024-03-05 - Rating: 5)
Annual service on tankless water heater and water softener install.Jahsan is wonderful. Once he gets his license he will be a greater addition to Godby. You can send him to our house all the time!! You also need to consider promoting him to a supervisory role!

Review 153 (2022-08-18 - Rating: 5)
Tino and Jorge were great. They fixed an electrical issue we have been trying to get resolved that plagued two other companies. We also now have a working exhaust fan that hasn’t worked in years. I’m very happy with their services.

Review 154 (2023-01-17 - Rating: 5)
Adam was great. He was knowledgeable and identified the problems quickly and repaired them timely. I have always had a good experience with Godby as it relates to their HVAC work and Adam was no exception!

Review 155 (2020-03-11 - Rating: 5)
Kenny and Tyree were very friendly and professional. They efficiently figured out my problem with my AC running nonstop. There was a wire issue and they were able to fix it easily. I highly recommend them. I will definitely call Godby again for heating and plumbing issues.

Review 156 (2019-04-26 - Rating: 5)
HIGHLY RECOMMEND! Fantastic experience in an emergency situation! I called Godby out due to a failed sump pump. They were busy and not sure if they could accommodate me. They left the decision to their plumber, Will. Will called me from another job and asked me to troubleshoot over the phone to no avail. He knew there was bad weather coming and added a couple of hours to an already long day. He called me en route and showed on time. He was extremely professional, knowledgeable, and worked with a sense of urgency. He took the time to explain the new system as well as the Godby membership, which I will be signing up for. Couldn’t have asked for a better experience, company, or technician! Highly recommend!

Review 157 (2023-01-06 - Rating: 5)
Tino went above and beyond to install an outlet in our laundry closet. Our building’s wiring is not the easiest to figure out, but he did an excellent job. The folks in the office were very nice, and they sent us texts and called to let us know who was coming and when.

Review 158 (2023-10-11 - Rating: 5)
Im still working with Godby and they continue to treat us well and take care of any issue quickly and at a good price.Yet another Update.Furnace stopped working around 6 on Christmas Eve Eve ( Friday) and had Godby out again.As it was late on Friday, they were able to help me troubleshoot the issue so we knew the problem.They offers to come out the next day, but we have kids and family so said we could wait till Monday.And they were out first thing, our service technician was super nice, got right to it and had it fixed in about 90 minutes.I would STILL recommend Godby to anyone who needs HVAC or plumbing issues resolved. If I have an electrcial issue, I will for SURE be calling Godby. Thanks for the help.

Review 159 (2018-06-18 - Rating: 5)
The installer of our AC coil was very professional and courteous and had our comfort as his main concern. The office was very helpful in working with us to uncover our warranty coverage on the part. The only negative was that the wrong part was initially ordered but the service department worked to make sure we had the new, correct coil installed as soon as it came in. We really appreciated that since we were having a party the next day and needed to definitely have air conditioning. Would definitely recommend Godby Heating and Plumbing.

Review 160 (2023-09-11 - Rating: 5)
The girls in the office that scheduled the service were so friendly and helpful! The guys that came out to install our lights went to Lowes for us to pick up light blubs because we forgot to get them prior to them coming. They were very friendly and very quick! I would definitely use Godby again and refer their services to anyone looking.

Review 161 (2022-10-12 - Rating: 5)
We were very impressed with the work of Gary and his apprentice. They were able to do a diagnosis quickly and made the appropriate repairs. They both were also very personable, which made the bill a little less painful.

Review 162 (2024-08-28 - Rating: 5)
Excellent communication of any issues. Quick and efficient work.

Review 163 (2024-04-18 - Rating: 5)
Great results from my HVAC repair. I really appreciate having the same service guys sent based on their specialty. I get to know them, they get to know me & my house. The office support has been great as well.

Review 164 (2022-01-31 - Rating: 5)
Excellent customer service when I called and spoke with Stephanie. I was a first time customer and received same day service for a furnace that would not fire up. Technician, Tyree, arrived before the estimated service window and was professional, clean, and knowledgeable. Highly recommend.

Review 165 (2021-09-14 - Rating: 4)
Loved our technician! Tyree got to work quickly and did his job efficiently. Giving 4 stars because I was told prior to scheduling appt, that an air quality test would be done. He was here for 7 hours so maybe he just forgot. Also asked about him looking into my existing humidifier on the furnace. That also must have slipped his mind. We are so happy we chose Godby ❤

Review 166 (2024-04-17 - Rating: 5)
Fransico & Chase were awesome! They made my old house much safer & so much light! I couldnt be happier.

Review 167 (2024-09-24 - Rating: 5)
Tyree is always very friendly and professional, and takes time to explain what he’s done.

Review 168 (2022-05-19 - Rating: 5)
Godby replaced my 20+ year old furnace and A/C with new and efficient Trane components, along with a smart thermostat. From sales consultant Duwayne to installers Joe and Luke, everyone was pleasant to interact with. We ran into a small problem during the installation which could not have been foreseen, but it was resolved quickly to my satisfaction. The new system has only been running for about an hour, but I have high hopes.

Review 169 (2022-05-20 - Rating: 5)
Stephanie was very informative and helped me get set up on annual maintenance schedule. Adam came to the house and completed a thorough AC inspection, repair and cleaning. Very knowledgeable team of professionals.

Review 170 (2020-01-18 - Rating: 5)
Excellent customer service! Adam came to check my furnace and was professional, polite and thorough. He showed me to now replace the filters in my furnace and made recommendations that are simple and easy to follow. Even though he came for my furnace, he also checked my water heater and HVAC. Unfortunately there are some problems with the water heater, but he did not try to up sell me or push me to make any changes today. Highly recommend Godby!

Review 171 (2020-01-21 - Rating: 5)
My water heater died on a Monday morning. I called Godby and Stephanie got me set up with an appointment for the very next day! My service reps arrived on time and were very friendly and professional - they explained the replacement process to me carefully and completed the work quickly and efficiently. I am happy with the service I received and would recommend the company to others.

Review 172 (2024-12-13 - Rating: 5)
They are awesome with their technical know how guys with good rapport.

Review 173 (2020-03-12 - Rating: 5)
The technician showed up within the time I was told. He was cleaner than you expect a service tech to be. Very nice and professional. He took time to explain to us what the cause for the slow drain was, provided the price to fix it. After he was done he walked us back through his work and explained what to do to prolong the clog from happening in the future. The price was exactly what we were told. This is where I’m supposed to explain the downfalls but there were none and everything went perfectly. Good Job!!

Review 174 (2019-12-19 - Rating: 5)
Been with Godby since Columbus came over on the big ship.Would recommend this company to everyone. Never had a problem.The office staff always friendly, service very prompt. And the work .. never a complaint. They know what their doing, highly trained. Its a great company with great employees.

Review 175 (2023-09-20 - Rating: 5)
The rep took the time to thoroughly check everything and was very knowledgeable. He was able to explain everything to me in a way i was able to understand.We were able to get serviced very quickly

Review 176 (2019-07-03 - Rating: 5)
Matt was very friendly and professional, and worked quickly and efficiently. He updated me on the condition of our air conditioner, and advised me on some of the costs that will come when it needs replaced. Godby is great!

Review 177 (2024-06-18 - Rating: 5)
I had opportunity to work with Chris today at my personal home doing a annual HVAC inspection. I must say I was very impressed with his knowledge and professionalism. As a home builder for many years my appreciation to Godby Heating and Cooling for having quality people such as these guys on their staff

Review 178 (2019-06-27 - Rating: 5)
We have been long time Godby Heating and Air customers. We have always been very pleased with all of their technicians and services. Most recently we had all of our duct work cleaned. The technician did a wonderful job and was courteous and helpful.

Review 179 (2021-06-08 - Rating: 5)
Great communication before and during service. Competent technicians who take time to explain their analysis/diagnostics in terms anyone can understand. First time used by me personally - will not hesitate to use them again after this trust building visit.

Review 180 (2023-05-02 - Rating: 5)
I have worked with Godby HPE for quite a while and had them out again today for my furnace and ac inspection. All is well, not upselling and very courteous and professional. Will continue to use Godby for all my heating/cooling, plumbing and electrical services.

Review 181 (2023-08-14 - Rating: 5)
After remodeling there was an electrical problem with one of my circuits. They troubleshoot the problem and came up with a great solution. Problem solved thank goodness.I had them back to upgrade from 100 amp to 200 amp excellent job. Good price.

Review 182 (2020-01-20 - Rating: 5)
My furnace stopped working on one of the coldest days weve had yet this winter, and Dan Adams came to my rescue! :-) He called me ~30 min. prior to his arrival which I greatly appreciated. Dan turned out to be one of the most courteous, knowledgeable, and honest technicians that Ive ever had the pleasure of working with! He replaced the igniter promptly after checking over the entire furnace, and my house is no longer an icebox. Would definitely recommend Godby. Office staff was also very professional and courteous.

Review 183 (2023-10-16 - Rating: 5)
Always great to work with Godby! Professional & always on time. Highly recommend them as I’ve never had a bad experience.

Review 184 (2024-01-10 - Rating: 5)
Tyree was great! We have had him in the past, he has done a super job helping us solve a few issues with our furnaces. 😊

Review 185 (2020-02-20 - Rating: 5)
The service technician showed up early and was very polite and professional. He discussed all the options and costs so that we could decide on the best course of action. I would recommend Godby to anyone who wants professional service at competitive pricing.

Review 186 (2022-02-22 - Rating: 4)
Great company, great employees that are professional & complete in meeting the requirements put before them. Thanks to Kenny who works hard & represents the Godby name & brand so well. He took the time to help me troubleshoot & get heat back up and going today. Thanks Kenny & Godby

Review 187 (2019-05-10 - Rating: 5)
Josh was awesome. He was prompt and very personable. He quickly resolved my lights issue. He was also very knowledgeable regarding other lighting questions I had. I would definitely work with him again. Thanks Godby.

Review 188 (2024-07-24 - Rating: 5)
Technician was very polite and knowledgeable. Answered all questions.

Review 189 (2021-03-16 - Rating: 5)
Tech identified a couple of issues with AC, explained the problems, quoted a price to fix. Price was good, repairs done while he was here. Great service, nice people. It would be a mistake for you not to use Godby.

Review 190 (2023-07-29 - Rating: 5)
While I was in the master bedroom I heard a short crackling sound followed by an electrical burn smell coming from the master bedroom and bath areas but we couldnt find or see the source and determined it had to be in the walls or attic. A wiring problem could lead to a fire. We called Godby Heating, Cooling, Electrical, Plumbing and explained the situation. Then over the phone a technician walked us through throwing the appropriate brakers to cut off any electricity going to these areas and had a technician despatched.Francisco, thetechnician that came was pleasant, experienced and professional. We explained the electrical burn smell areas and our concern of how the source could be found inside the walls. His demeanor/professionalism was reassuring and my anxity was reduced.He inspected the areas that smelled and checked the room that is behind the bathroom. A source could not be seen. He then asked if there was any electrical equipment on the outside of the bedroom wall. Yes, only an outlet.He found the outside outlet cover had smoke all around it, the inside looked like a lump of coal - chard, and it was wired wrong - no GFI.From the time he entered the house and looked at the outside outlet, it took less than 25 minutes. Obviously he knew what he was looking for but he was surprised it didnt throw a breaker.Well, about 6 years ago we had a friend that does some electrical work on the side install this outlet.Overtime water penitrated the protective cover and caused what could have been a house fire.He installed a new and properly wired outside outlet with an appropriate GFI.We had over the top anxiety thinking the walls could suddenly combust and start a house fire.We are very pleased with Godbys over-all serviceQuality, Professionalism, Responsiveness and Value.5 Stars on all four

Review 191 (2019-11-19 - Rating: 5)
I was so impressed with the two young men that came to my home and service my heater. KENNY and TYREE were the two that showed up on time both greeted me with a smile. Both were very professional. I was impressed at the fact that they listen to me first then ask questions and then explained what they were going to do. I was amazed at them being so young and knowledgeable. They both have very bright futures ahead of them. I couldn’t thank them enough. Before they left they asked me if I had any questions and they explain how the thermostat works. It was more like show and tell. I was raised without a computer so to hook this device up to my smart phone appeared challenging to me but KENNY told me that it was user-friendly and showed me how to use Ecobee. Thank you again KENNY and Tyree you guys are the BEST!!!