Chapman Heating, Air Conditioning & Plumbing

Located in Indianapolis, Indiana

Address: 9230 Crawfordsville Rd, Indianapolis, IN 46234, United States

Phone: +1 317-349-0890

Rating: 4.9

Services

Small Business
Online estimates
On-site services
Repair services
LGBTQ+ friendly
Transgender safe space

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-07 - Rating: 5)
On a cold Wednesday night, our furnace decided to go on strike and completely stopped working. After some research, I called Chapman to schedule an urgent appointment. The call was placed at 8 a.m. Thursday morning, and by 8:30-9:00 a.m., Tom was already at our house. After a thorough examination, Tom explained the situation clearly and presented us with several options. Once we made our decision, Tom promptly contacted Jeff to arrange the next steps. About 45 minutes to an hour later, Jeff arrived with an actionable plan and a reasonable, transparent quote. He managed to get us scheduled for Saturday and even provided some practical tips to help keep us warm in the meantime.The technicians Kyle and Andrew who showed up for the installation early this morning were punctual and efficient. They completed the job seamlessly while keeping the work area clean. With Chapman’s help, our heat is now back up and running! The entire experience went very smoothly — can’t recommend them enough! Very glad that I chose Chapman.P.S. Jeff even made a quick follow-up call after the installation to make sure everything went well. We are very happy and impressed.

Review 2 (2024-11-28 - Rating: 5)
The office was very accommodating and easy to deal with. I set up an appointment, and the plumber, Gage, was on time and respectful of my home. He was also very knowledgeable and added value to his visit by recommending a service contract. I accepted and looked forward to my follow-up furnace inspection.Update 11/27/24 David Burns showed up for my furnace inspection. He was personable and professional. He went to work and checked my high-efficiency unit from top to bottom, we discussed some of my concerns and he was off to the next one. Great visit, and all my furnace questions were answered. Chapman is doing great for us.

Review 3 (2024-12-27 - Rating: 5)
Tad was great. He got here even quicker than we expected and was very professional. He was pleasant and took some extra time explaining some of the issues we were having. I wouldnt hesitate to have him back out for our next need!

Review 4 (2024-12-16 - Rating: 5)
Matt was great! He was very personable and clearly knew his stuff. He informed us about the condition of our aging equipment and made suggestions about upkeep. He also gave information about future changes in preparation for new coolant protocols. Would recommend Matt and Chapman without hesitation.

Review 5 (2024-12-26 - Rating: 5)
My technician Michael was great. He called ahead, was on time and was friendly and professional throughout the maintenance visit. He offered me plan info without pushing it and patiently answered questions. Would def work with Chapman again. Thanks!

Review 6 (2024-12-26 - Rating: 5)
Jake was amazing! We had a furnace failure on a Sunday morning. Jake identified and fixed the problem same day and found a way to save us a ton of money on the repair. He communicated clearly and walked us through the repair process each step of the way. Would recommend!

Review 7 (2024-12-19 - Rating: 5)
Fantastic job. He showed up at scheduled time. Very informative about the work. Removed old tankless water heater and installed new Rinnai tank less. Entire job only took about 4 hours. He explained all of the functions of new water heater. Thank you so very much Chapman HVAC and Plumbing.

Review 8 (2024-11-14 - Rating: 5)
Chapman came highly recommended by a builder friend who knows. Their representative, Chris, was prompt, professional, personable, and knowledgeable. The quote provided was reasonable and sufficiently transparent.I can now add a top notch installation experience to our engagement with Chapman. AJ and Jorge communicated timing well, went about the installation with obvious know-how, and did a great job protecting the home on a rainy day. To boot, they showed the kind of courtesy and respect that wed love to see in all service teams. Good on Chapman for being both great at what they do and great to work with....

Review 9 (2024-12-14 - Rating: 5)
Vons arrival was very timely - he was on his way just ten minutes after we placed our request call. His professional knowledge and overall great personality make him a pleasure to work with. Nobody wants to be called out on a Saturday morning to deal with someones clogged toilet, but he dealt with it quickly and told us how to handle future issues until we have a chance to replace the commode.Ive just had knee surgery and while the plumbing issue was not something I wanted to deal with, having Von come take care of us was a good start to the day.

Review 10 (2024-12-30 - Rating: 5)
Tony was very courteous and professional. He came on time and even completed our water softener install ahead of the allotted time. He answered all of our questions. I would recommend Chapman again!

Review 11 (2024-11-11 - Rating: 5)
Busy, productive team. Came in with a plan based on preliminary visits. Exceptional work. We’ve used this company for 25 years for replacement furnaces and air conditioners, etc. but this was the first experience with moving multiple vents. Beautiful and effective job. The plan worked.

Review 12 (2024-10-31 - Rating: 5)
They came out the same day. Communication was clear throughout the process. the technician was knowledgeable and friendly. Once the issue was discovered, he was transparent with me and presented the options clearly. He ended up making it work using the least expensive route possible. I highly recommend this company for the integrity alone.

Review 13 (2024-11-07 - Rating: 5)
The technician was friendly, and more importantly, competent as he efficiently performed furnace maintenance. He also kept us informed as the work was done and clearly answered any of our questions. Our experience with Chapman has always been first-rate.

Review 14 (2025-01-06 - Rating: 5)
Ryan is a delight on a cold and snowy day. Called before arrival. Scoped the job, provided estimate, did the work efficiently. Pleasant guy. He’s welcome back.

Review 15 (2024-12-03 - Rating: 5)
Scheduling a technician to come out was incredibly easy. I sent a message on their website after hours, and they called me back almost exactly at 8 the next morning. About 30 minutes before he arrived, the office called me again to give me a heads up that the technician was on his way. I really appreciate their prompt and attentive communication!We arent the original owners of our house, so Nolan was very helpful in providing me with info and things to look out for about our HVAC that I would have never thought to consider.

Review 16 (2024-03-02 - Rating: 5)
Micah was Focused, knowledgeable and kept me up on what he was doing and why. Explained the problems and what measures were available to take care of them.We spoke of alternatives to keep the clog from happening again. A very hard worker, wasn’t sidetracked by two dogs helping when he first arrived and cleaned up before he left.With Thomas, the work moved to the front yard which is where I took photos.Then Andrew arrived to view the inside of the pipe with a camera and marked where the roots were inThe clay pipe.After two days of Thomas, Andrew, Von and Dustin working in the front yard- we now have new sewer pipe to the street . Their hard work, knowledge and friendliness made it much easier to write the check.I definitely recommend Chapman Heating and Cooling

Review 17 (2025-01-02 - Rating: 5)
AJ and Abner were both knowledgeable and professional. Completed the install in a day. Answered all of our questions and cleaned up after they were finished. Looks great.

Review 18 (2024-11-21 - Rating: 5)
Alex Walker was very helpful in problem solving our water softener issue. He took the time to listen and made sure to finish the job and exceeded my high standards.Aaron Smith helped problem solve our water heater issue and resolved the problem in a timely manner.Update on Chapmans service.David White serviced my heater today. He did an excellent thorough job and appreciated his hard work. Customer service was amazing.

Review 19 (2024-12-26 - Rating: 5)
Matt came out and was professional. He suggested the service plan based on the age and condition of the system. I would definitely recommend Matt and Chapman to others. Matt was great with the kids and really knew what he was doing and took the time to explain things.

Review 20 (2025-01-02 - Rating: 5)
Tad provided a quick diagnosis, replaced our sump pump in less than an hour, answered all of our questions about the problem, and was friendly/courteous during the repair. We would not hesitate to use Chapman in the future.

Review 21 (2024-12-17 - Rating: 5)
Cody was an excellent technician. He took the needed time to examine our system and make recommendations. He wasn’t there just to sell stuff like other companies. We highly recommend Chapman

Review 22 (2024-12-06 - Rating: 5)
The young man that came to our home was fast, friendly, and very courteous! He came in and made us feel at easeand went right to work! As a matter of fact all the people I have met with Chapman have been very informed and from putting in my furnace and air and my father in laws also they willrbe the only heating and air-conditioning in our homes! I recommend Chapman!!

Review 23 (2024-10-25 - Rating: 5)
We’ve been using Chapman for a couple of years. Service is always great. Recently had Ryan out to help with an urgent issue and he went above and beyond to quickly identify and fix the issue.

Review 24 (2024-08-20 - Rating: 5)
Service. Good service... No Great service! They could not have sent any better Service Technicians than Andrew, David & Jorge. They worked together like the wheels on a fine Swiss timepiece. (Im a retired former jewelry store manager so I appreciate things and people that work well together.) They were very professional, clean, friendly and knowledgeable as they installed my new furnace. If they didnt know an answer to a particular question, they didnt BS me, they called someone and gave me the facts.They even suggested a solution for a problem that I didnt even know I could fix, so I bought even more equipment than the salesman signed me up to buy.The salesman Chris was also outstanding and was very patient with me and explained all of my options. He never tried to Hard Sell me on anything. He just gave me the best options for my particular situation. I cant speak highly enough of these representees of your company.And finally, I really liked Jorge. He said very little, but I could see that he was like a Jedi Master just watching over his students.

Review 25 (2024-12-15 - Rating: 5)
Evan was great! He was very professional and diagnosed the issue very quickly. He had our furnace diagnosed and fixed within an hour. Glad to be apart of the Chapman CSA program, otherwise this could have been way more costly.

Review 26 (2024-12-12 - Rating: 5)
Troy is very kind, respectful, courteous & meticulous with his work. A service person who is a joy to have on the job because I know everything will be done to the best of his abilities.He takes no shortcuts to get done earlier!!

Review 27 (2024-09-27 - Rating: 5)
Austin, our technician, came out to do our annual fall maintenance. He worked in a torrential downpour outside, but was careful to put on covering material to not track in any mud or water. He did a great job servicing our unit and explaining what he changed. We have never had an issue with Chapman. Great People!

Review 28 (2024-06-16 - Rating: 5)
Very professional explained everything to me. I had the duck work done I had the air purifier put on and then they were so nice to put a cover over my Filter they explain to me how this cover went on and off and changed my filter. They checked out extra things was so very pleased. I do have them come out and check my furnace, my gas lines I picked up the package and that is all a big relief to know that Chapman is taking care of all my furnace plumbing electrical issues

Review 29 (2024-08-29 - Rating: 5)
Chad was so great! He quickly figured out why our air conditioner was not coming on and fixed it quickly. Chad was so kind and answered all of our questions. I would highly recommend this company to anyone! Their customer service was top notch and they came out in the same day. My wife and I were really thankful and impressed with this company.

Review 30 (2024-11-15 - Rating: 5)
Its starting to cool off outside and my family noticed that our heater wasnt keeping up on these cooler nights. I called Chapman and they came out the same day and diagnosed the problem. They were great to interact with and theyre getting my home ready for this coming winter.Update: had to order parts to fix the furnace. They came in very quickly and were able to get us on the schedule right away. The guys that showed up to fix my furnace were professional and friendly. Most importantly my home is nice and warm!

Review 31 (2024-09-06 - Rating: 5)
Excellent communication from schedulers. uniformed, knowledgeable, kind and helpful service technicians. Over the recent years, 100% of the Chapman service technicians that I have interacted with are top drawer professionals. The scheduling staff has excellent communication process that keeps the customer informed of the status of a quotes and appointments.

Review 32 (2024-10-31 - Rating: 5)
I have had Chapman for 8 years and have always gotten first class service. My technician David White is the best - very knowlegeable and provides great customer service. I highly recommend Chapman and David for the best in Heating and Air!!

Review 33 (2024-11-20 - Rating: 5)
Andrew was very polite and prompt. Him and his boss (forgot his name sorry) went above and beyond to make sure that the installation of our new furnace went smoothly. Thank you

Review 34 (2025-01-01 - Rating: 5)
Ryan did a great job replacing my water heater. - it was quick and efficient ! The staff in the office were great to work with as well !

Review 35 (2024-11-12 - Rating: 5)
Nolan was very professional and explained what he was doing and what needed some attention. I would be very happy to have him continue to service my furnaces. A great experience.

Review 36 (2024-10-15 - Rating: 5)
Our AC went out and I called at 4:30pm expecting to schedule someone for the next day. I was pleasantly surprised to learn that we could still receive same day service. Earl arrived at 6 and had our system diagnosed and resolved in about an hour. Very grateful for the quick service and Ill be looking to Chapman for any future needs.

Review 37 (2025-01-02 - Rating: 5)
Desmond did an excellent job 4repairing the heating system today. It is now functioning as it should. Thank you for doing a job well done.Chris

Review 38 (2024-11-18 - Rating: 5)
I had a great experience with Chapman Plumbing. The plumber was knowledgeable and friendly. Arrived in a timely matter and completed job the same way. Thanks Israel!

Review 39 (2025-01-03 - Rating: 5)
If you’re experiencing any issues with your HVAC System, Champman is the company to call. Our technician Chris showed up when he said he would, was very knowledgeable and made suggestions on how to make our system the best that it can be.

Review 40 (2024-11-02 - Rating: 5)
Chapman came out within just a couple hours of calling. We had a leaky/broken water heater, and the room was floodedTad did great work and it took him less than hour.Would recommend Chapman services to anyone who is needing water heater repair!Tyler

Review 41 (2024-12-14 - Rating: 5)
Ryan Marrero from Chapman just came out and did a super job repairing a plumbing leak that we had. Was very personable and efficient. We look forward to having our water turned back on. Thank You.

Review 42 (2024-10-15 - Rating: 5)
Ron & his team did an excellent job. Ron thoroughly explained what they would be doing & answered all my questions. They were polite, professional, & easy to talk to. The unit was installed much quicker than I had expected. A great experience. (From: Ms. Plunkett)

Review 43 (2024-10-15 - Rating: 5)
Keith of Chapman Heating was super helpful in fixing our broken HVAC! He explained everything in detail, and was very efficient and professional with the repair. We were able to get a same-day appointment as well! Highly recommend.

Review 44 (2024-07-29 - Rating: 5)
Great response time and easy scheduling online. Von came out, he was very patient and educational as well. As a new homeowner, really appreciated the opportunity to get a membership and ensure everything keeps working the way it should.

Review 45 (2024-12-11 - Rating: 5)
Michael Mitchell did an excellent job servicing our furnace. He was very efficient and professional, friendly and courteous. I highly recommend Chapman to anyone looking for HVAC service, repair, or installation.

Review 46 (2024-08-28 - Rating: 5)
The whole crew at Chapman was great today. Everyone I spoke with today took the time to explain what the issue was and what was needed to fix the problem. They were able to quote and install my new system the same day.

Review 47 (2024-10-02 - Rating: 5)
Keith was very polite and did a great job explaining what the issues were. He made his repairs in a timely manner. I also purchased a service agreement because of his recommendations.

Review 48 (2024-12-30 - Rating: 5)
Evan was excellent! Arrived as promised and got our furnaced serviced. We always receive excellent service from Chapman!

Review 49 (2024-10-25 - Rating: 5)
I just must say this: Perry Sisk was an amazing repair man and your company tops my list and you can be sure that I will recommend your company whenever someone asks about heating or plumbing. This was exceptional and I’m a little bit without words because of how kind and considerate Perry was, he speaks nothing but good things of your company and how you treat your employees so I just want to say thank you thank you thank you. It was a blessing for me to call your company today because now I have heat in my house. And a good feeling in my heart. I am 74. I take care of people 70 and 95 years old in my home. We are all smiles!!

Review 50 (2024-10-15 - Rating: 5)
We just got done Winter prep service done by Troy, with Chapman. He was on time and spent about an hour to check & service Furnace & AC unit.Im not sure washing the outside unit with water is in our contract or not, but he didnt do that part. I only mention this because when we went to someone else, he took apart the outside unit, washed it then put it all back making sure it was clean, dry and finction correctly.But Troy seemed very through and explained everything he did, asked questions if he had to service anything extra that is out of contract. He seemed professional and courteous as well.

Review 51 (2024-10-23 - Rating: 5)
Evan is a top notch service man. He always delivers a professional inspection of our HVAC system, as well as being very informative about the work he is completing. I would highly recommend Evan and Chapman Heating and Air Conditioning Company!

Review 52 (2024-11-07 - Rating: 5)
My technician, Nolan, was amazing! He went above and beyond to make sure all issues were resolved with ease. As a new home-owner, I will continue to use Chapman for all of my future plumbing and HVAC needs. This is a company I know I can trust.

Review 53 (2024-09-30 - Rating: 5)
Technician was prompt and courteous. The plumbing issue was explained to me clearly and the work was done quickly. I feel confident in the work Chapman provided for a good price.

Review 54 (2024-11-15 - Rating: 5)
The two Chapman employees who cleaned our duct work and the clothes dryer exhaust did an outstanding job. We were very pleased with their thoroughness and the end result from their work.

Review 55 (2024-12-06 - Rating: 5)
Tech was friendly, knew what needed to be done and explained his work. He was respectful of the work area and left everything as clean or cleaner then when he came. The service and company quick response to my problem was first class, thanks!

Review 56 (2024-10-07 - Rating: 5)
Chapman came out to estimate what we all think the city should pay for. Unfortunately it’s going to be expensive. I came back in the house after he left. I looked back out the window and he was back. He was seeing if he could get the Main Street shutoff valve to stop leaking. At least he tried. The effort is commendable for sure, but they will be back tomorrow to do the work. I will definitely use Chapman again. Reputable, stand-up folks for sure.

Review 57 (2024-08-20 - Rating: 5)
Tyler quickly diagnosed the problem, gave options for repair and replace and handled all the financing arrangements. Israel did the install and did a great job. Efficient, friendly and a hard working guy. Post install cleanup was superb!

Review 58 (2024-08-30 - Rating: 5)
Chapman has the best technicians! Knowledgeable, courteous, leaves work area clean! Chris was considerate, explained everything, gave me 3 options on how to fix the problem and annual maintenance costs. Great Service! I will always choose Chapman!

Review 59 (2024-10-15 - Rating: 5)
Good communication about arrival time. Von Ross listened to review of homeowner concerns. Quickly addressed issues while explaining what he was doing. Offered maintenance suggestions and ways to save on any future repairs. Left no doubt about his knowledge and experience.

Review 60 (2024-12-01 - Rating: 5)
Nolan was great! Took his time and made sure everything was working properly before leaving. He also gave recommendations on how to improve our HVAC system and maintain longevity.

Review 61 (2024-09-26 - Rating: 5)
Perry is very kind and he cares about the customers. I moved and built a home which I was not able to use Chapman for a couple years. I wanted to use Chapman. Was because of Perry he is an awesome technician! He explains things with simplicity language. I am glad they are back as my heating and cooling company

Review 62 (2024-11-14 - Rating: 5)
Bill was great to work with. We walked the job after he arrived and answered my questions. Then allowed me to check in from time to time to answer my curiosity. Job was clean and done well.

Review 63 (2024-12-12 - Rating: 5)
Our technician Desmond was fantastic. Honest explanations, dependable - we had a great experience. We will be calling Chapman from now on for all our properties’ HVAC concerns and it is because of Desmond.Thank you!Edit: we had an issue at another one of our properties and our technician this time was Nolan. He was very professional and knowledgeable and didn’t try to upsell or recommend unnecessary things. This has continued to build our trust on Chapman, and we will continue to recommend them to everybody.I will call no one else to take care ofour properties’ HVAC issues.Thank you Nolan!

Review 64 (2024-10-15 - Rating: 5)
We were glad to see David again. He had provided great service to us in the past and did a great job once again. He is personable, professional and efficient. Thanks, Chapman!

Review 65 (2024-11-07 - Rating: 5)
Chapman did a good job, the apparent knowledge and experience of the service man. He was precise and efficient while checking out our furnace.

Review 66 (2024-10-01 - Rating: 5)
Corey was very knowledgeable, friendly and walked me through all of our options for repair. He made the repair and quickly got us back up and running. We appreciate the service provided very much!

Review 67 (2024-10-18 - Rating: 5)
Brian is always on time, friendly, and very knowledgeable when it comes to servicing our HVAC unit. He explains things well, is never pushy and speaks very highly of Chapman as an employer. We couldn’t be happier with Brian’s performance over the years and request him specifically for each and every service visit.(Don and Lydia Johnston ~ Hunt Creek Farm - Danville, Indiana)

Review 68 (2024-12-31 - Rating: 5)
Excellent service. Quickly found problems anf fixed clog. Gavin was excellent. Very friendly and professional.

Review 69 (2024-10-14 - Rating: 5)
Jason was very thorough and had excellent customer service! Whenever I need a plumber I’m going to request Jason he had excellent people skills as well. I APPRECIATED his Plumbing Skills.Great Job Jason 😉

Review 70 (2024-12-31 - Rating: 5)
Polite, professional, knowledgeable, enjoyed our conversation as he communicated exactly what he was going to do and then showed me exactly what he did. Very pleased.

Review 71 (2024-10-15 - Rating: 5)
Gage arrived familiar with my specific set up and what needed to be done! He explained what he was going to be doing very understandable! He spent several hours on replacing my old tank water heater that had started leaking water all over the floor the day before. I opted to replace with a Tankless water heater and I am really happy with the job Gage did in installing, rearranging old pipes, gas supply, drains and such that not only gave me a new hot water heater but quite a bit more space in the area! I will recommend Chapman for quick/emergency response and repair/replacement any plumbing type product.

Review 72 (2024-10-04 - Rating: 5)
Superior service! I am excited to be working with your company! Matt was efficient informative and patiently answered all my questions. I highly recommend him and Chapman.

Review 73 (2025-01-07 - Rating: 5)
Evan was very courteous and very helpful in teaching us how to place the filter in the correct direction and how to adjust the humidifier.

Review 74 (2024-10-15 - Rating: 5)
He explained how everything was to go. They did a fantastic job & cleaned everything up. They sent me pictures as they went through the process. He told me how often I should have my returns and dryer vents cleaned. I was more than satisfied with the work. Very pleasant to talk to. Would highly recommend them. Definitely a solid 5 star.

Review 75 (2024-12-23 - Rating: 5)
Matt was fantastic - and my dog thought so, too! Courteous, knowledgeable, polite (Matt, not the dog). Loved him and highly recommended.

Review 76 (2024-06-22 - Rating: 4)
Satisfied with the quality of service I got from Chapman at a fair price. Had a full plumbing repipe, sewage line repair, and replaced toilet flanges. Thomas and Gavin were great, and I’d be happy to have them out again for other jobs. My only issue was communication from the office. Job start got pushed back a day without my knowledge and after I was told it would then only take one day, it took an additional day. Didn’t seem like there was strong alignment from office to the crew on the job. Very pleased with the service I received overall otherwise.

Review 77 (2024-07-22 - Rating: 5)
I needed to have my sump pump main drain line repaired out to the storm drain. Andrew came out, gave me a quote and ended up choosing them to do the work. Really liked working with Andrew and the entire team at Chapman Plumbing!From start to finish, they were highly communicative about the job, gave me a lot of great information to consider, were not high pressure in the least! The guys on site during the day were super polite, and did a great job! I would highly recommend them if you need any work done.

Review 78 (2024-10-15 - Rating: 5)
Desmond and the Chapman team were awesome. AC went out, they came out same day, had it diagnosed and working again within an hour. Fantastic customer service, knowledge, and professionalism.Thank you!

Review 79 (2024-10-07 - Rating: 5)
Daniel was amazing. He went over and above to help with my mom’s toilets and outside spigots. Such a pleasant person and did an amazing job!!! Will definitely recommend Daniel and your company. Thank you!!!!

Review 80 (2024-11-14 - Rating: 5)
Andrew & Tyler installed a new furnace in our home. They were both knowledgeable & personable. The install went smoothly taking only about four hours.

Review 81 (2024-10-15 - Rating: 5)
We needed a water heater replacement. Chapman came out on a Saturday to check out our situation and were out first thing Monday morning with the new unit. Daniel was friendly and did great work. He explained to me a few differences in our new unit from our old and went over all the warranty information. Before leaving he emphasized to call if we had any questions.

Review 82 (2024-11-30 - Rating: 5)
He was a wonderful person to work with. He answered a, all of my questions and was just a very, very kind man. His assistant was also very nice. They are both keepers

Review 83 (2024-08-30 - Rating: 5)
Israel Garcia Rodriguez is very kind, accommodating, knowledgeable and friendly. He makes sure that before he left everything was in place and I really appreciate how he explain things to me. Thank you Keep up the good work 👏 Israel. Thank you Chapman 👏

Review 84 (2024-11-27 - Rating: 5)
Experience was fantastic. Called around 2:30. By 4pm the technician was at our house. Issue was diagnosed and he did everything he could to repair the problem and did.

Review 85 (2024-07-25 - Rating: 5)
Jacob arrived on time as promised. He was professional and efficient, then took the time to explain the problem and our options. My wife and I were definitely satisfied with the service. We will definitely call Chapman again for any future repairs.

Review 86 (2024-09-09 - Rating: 5)
Nolan was very professional and helpful. He answered all my questions thoroughly. He was very pleasant and well-mannered. I recommend him highly.

Review 87 (2024-08-12 - Rating: 5)
Chad is an excellent technician who knows his craft. Very polite, friendly and satisfies my questions. He takes his time, thorough and definitely always on time. We very highly recommend Chad Roe and Chapman is fortunate to have him.

Review 88 (2024-11-16 - Rating: 5)
Keith was very transparent and covered all angles of my situation. He gave me some good advice on what to do next. I will request him again when I use Chapman.

Review 89 (2024-10-15 - Rating: 5)
He was such a professional and very friendly as well as knowledgeable. He took time to explain everything to me as well as answering any questions that I had. Highly recommend him to anyone that has a need for any HVAC work done!

Review 90 (2024-08-12 - Rating: 5)
A “home run”. We dealt with their scheduling person, Trent and Kyle, and Vaughn on the plumbing side. We have used other companies and we’re looking for a new one to call to help us. Came on time, not in a rush, took care of problems. Five stars!!!!

Review 91 (2024-10-15 - Rating: 5)
Very professional, easy to talk to and answered all my questions about the HVAC and the home security control panel it is linked to. Was prepared to do extra things he recommended after we discussed options, and made follow up for those I wasnt ready to do today. Very good experience

Review 92 (2024-09-24 - Rating: 5)
Tom was professional. I enjoyed his help letting me know of a couple problems he found on my furnace. Tom completed the problems. I would be happy if Tom returns when it’s time for my next check up.Thank you Jackie Robbins

Review 93 (2024-10-15 - Rating: 5)
Troy Garner provided excellent service. He was punctual in arriving, asked questions and kept my wife and me informed, pleasant in interactions, had a firm grasp of what needed to be done and was efficient in carrying out needed tasks.

Review 94 (2024-10-12 - Rating: 5)
Rodney was very helpful and informative regarding our new furnace. Installation was done in a timely manner. I also appreciated being on time to install.

Review 95 (2024-10-24 - Rating: 5)
I appreciate the professionalism of the technician Chapman sent. We had a loud rattle in our ductwork. He worked to troubleshoot and fix the problem. Now the rattle is gone and I can sleep at night.

Review 96 (2024-07-30 - Rating: 5)
Earl has always been great to work with! He’s patient with all of our questions, approachable and gives helpful tips if he has anything extra to share! He’s also gone above and beyond for us and we appreciate him!

Review 97 (2024-12-11 - Rating: 5)
Nolan was GREAT! Explained everything, made sure we understood and was very thorough. Glad he is our guy!

Review 98 (2024-10-16 - Rating: 5)
The whole Chapman experience has been awesome! Job completed today! Andrew was great! Kept me up to date every step of the way.

Review 99 (2024-10-15 - Rating: 5)
Bill, went out of his way to build job per spec. Very thorough, professional, hard working, and all around good guy. Great customer service. Thanks

Review 100 (2024-10-15 - Rating: 5)
I discovered my water heater leaking and knew it was time for an upgrade to a tankless system, which also meant investing in a water softening system. Andrew came out and explained the process to me and I was very happy with the estimate and the speed at which they were able to get my new system installed. Tony arrived on time and explained what the process would be through the day. We discussed where the equipment would be installed, and then he got to work. The job did take all day, but once it was complete, Tony explained how the new system worked, everything worked to my satisfaction.

Review 101 (2025-01-04 - Rating: 5)
They did everything perfect! And they didn’t rush with their work. I highly recommend Chapman to anyone for heating problems!

Review 102 (2024-08-27 - Rating: 5)
Steve did an excellent job getting our A/C up and running again when it was on the fritz. He was on time, gave us fair pricing for the repair, and did outstanding work for us. We will definitely be calling Chapman Heating & Cooling again.

Review 103 (2024-08-27 - Rating: 5)
Im happy. He did a good job, on time, professional, answered my questions, and explained in detail what my issue was, so I understood what was happening and why. Was very happy with outcome and service.

Review 104 (2024-10-15 - Rating: 5)
I had a new furnace, air conditioner & humidifier installed today. The Chapman installers (Ron & Victor) were GREAT! They were so helpful, after the installation they showed me the new equipment & explained what I needed to do to maintain it.

Review 105 (2024-11-27 - Rating: 5)
Chris was great. He went through the system in detail and had some suggestions on how to extend the length of the furnace. He was friendly and extremely knowledgeable.

Review 106 (2024-10-15 - Rating: 5)
I highly recommend Chapman’s. I called them for the very first time just this past Saturday due to my AC quit. They were here within the hour & fixed it. Amazing! Then my kitchen faucet broke & I did not hesitate to call them again as I was so impressed with their services. Tyler came within hours & installed a new faucet which we had purchased. He was professional, courteous, and efficient. I highly recommend Chapman’s. Their service is the best!

Review 107 (2024-11-26 - Rating: 5)
They did a great job cleaning our ducts and dryer vent. They were thorough and courteous. I appreciated the before and after pictures!

Review 108 (2024-09-03 - Rating: 5)
He was amazing. He even had leave to go to the warehouse to see if her could find a replacement part. The part was at least 20 yrs old so could not find a replacement but came back with an option of a new handle so he could still fix it today. He was very kind and professional

Review 109 (2024-12-28 - Rating: 5)
Chris was very knowledgeable and friendly. Resolved the issue quickly. Would highly recommend this company.

Review 110 (2024-09-11 - Rating: 5)
Brian took time to explain procedures and answer all questions. He was very professional and knowledgeable. I felt he was very thorough and I was completely satisfied with the service.

Review 111 (2024-08-22 - Rating: 5)
Gage came quickly for an emergency repair. I appreciated how he addressed the problem and explained what the two possibilities would be. Fortunately, Gage was able to fix the problem …. The lesser cost of the two! Gage was professional and easy to work with. This is why Chapman Heating Air and Plumbing has become my go to. You always send someone up to the task and I am confident in the work you do. Thank you, Gage!

Review 112 (2024-10-15 - Rating: 5)
Gage did a very good job with our plumbing problem we had. He was very knowledgeable and figured out our problem very quickly and fixed it very quickly. We will continue using Chapman heating and cooling plumbing for our needs. Joey Cobb.

Review 113 (2024-07-11 - Rating: 5)
Our A/C unit was failing and 90 degree days were upon us. Chapman came out immediately and put in a new unit the next day. We were very grateful given the rising temperatures. Our sales person Chris was wonderful. He was professional and honest about our needs in the type of unit we should purchase. I would highly recommend Chapman.

Review 114 (2024-10-25 - Rating: 5)
Great experience.Learned a lot regarding filters. Thank you. Furnace is working great. We feel much better that we had the furnace check

Review 115 (2024-11-14 - Rating: 5)
The service I received was prompt, cordial and efficient. I am sitting in a warm and cozy house through his efforts. Thanks again and please stay well.

Review 116 (2024-10-15 - Rating: 5)
Matt was friendly and professional and a nice as can be (especially to our dogs, who bark and are sometimes difficult with strangers). Our great experience with Matt was typical of all Chapman service techs that weve had in our homes over the years.

Review 117 (2024-12-09 - Rating: 5)
Cant say enough good things about Chapman Heating, Air Conditioning & Plumbing. The company had installed a water heater for me in the past so I called them when I needed a new HVAC system. From the initial contact thru final installation, their professionalism, workmanship and knowledge of the installers was first rate. They also followed up to ensure the customer was happy. How many companies do that. Being retired Navy I give them a Bravo Zulu.

Review 118 (2024-10-10 - Rating: 5)
Leaking tub faucet which was more complicated than DIY! Plumber very professional and respectful! Actually had another company out that I have used in the past, but the guy who came out was making my problem to be more than I was pretty sure it was and twice the estimate of Chapman!

Review 119 (2024-07-26 - Rating: 5)
My husband and I were happy with Jasons service and honesty. He informed us of various options about three plumbing issues in our home. We were able to choose the options that represent the best value.

Review 120 (2024-08-02 - Rating: 5)
My entire visit with Keith Wray was excellent. I will request him again. Recently I had Tyler return for a second visit to resolve some plumbing issues. I prefer to stay with the same techs which Im able to do with Chapman.

Review 121 (2024-12-07 - Rating: 5)
Evan was awesome. He was on time, very thorough and explained everything. Super personable and professional.

Review 122 (2024-12-22 - Rating: 5)
Jake was a fantastic technician, professional courteous and informative. Would pay more for the level of professionalism I received from the whole team.

Review 123 (2024-10-31 - Rating: 5)
Excellent service. Earl kept me informed on what was going on. Awesome job. Please send me a copy of my receipt and Earl’s report on the furnace. Thank You.

Review 124 (2024-10-15 - Rating: 5)
I thought Keith was very professional. He examined the furnace and determined the problem very quickly. I had my furnace up and running in a very short timeA job well done. Thank you.

Review 125 (2024-12-23 - Rating: 5)
Seth was great! Very throught and patience explaining the health and well-being of the furnace and AC.I was delayed from my doctors appointment when Seth arrived and he called to check to make sure I was okay. Would highly recommend him and Chapman!

Review 126 (2024-10-15 - Rating: 5)
We had Chad Roe today to check noise the air conditioner was making. He was very efficient and found our problem. He was a very friendly person and we enjoyed him going the extra mile by washing out our unit and finding what the noise was—tightening up screws on unit cover.

Review 127 (2024-11-26 - Rating: 5)
Installed a new high efficient A/C and Furnace - and replaced a leaking hard to get at anti-freeze hose bib at the same time - very efficiently and professionally. Care to house floors etc was very good too and clean up was commendable too.

Review 128 (2024-12-02 - Rating: 5)
Von was great! He explained what was wrong, explained our options, and was on time. We appreciated his time and efforts!

Review 129 (2024-12-02 - Rating: 5)
Israel is such a sweet and kind man. Very professional and knowledgeable! He solved all my plumbing problems.

Review 130 (2024-11-22 - Rating: 5)
David White is great! He took the time to answer all of our questions and he was able to show us how to get the most life from our system. We highly recommend him to any of our friends or relatives, or just anyone who wants job well done!

Review 131 (2024-10-15 - Rating: 5)
Dave was great! Respectful of my timeline but did a very good/thorough inspection of our unit. Would request him again!

Review 132 (2024-10-15 - Rating: 5)
I had a water heater that died on a Saturday morning. I had used a plumber for years but they didnt respond to my call. I called Chapman and within minutes had a service time setup.Came early Monday morning and diagnosed the failure. Discussed pricing and completion time. Their price was about 15 percent higher than my other plumber, but it was absolutely worth every penny. They had a new water heater installed within about 2 hours of showing up. Kept the place in fabulous clean order and the technician Andrew was simply the most polite, friendly and knowledgeable tech Id ever encountered.As someone with multiple rental properties and using this type of service often, I felt it important to review them. I would highly recommend their service to anyone.Great job!

Review 133 (2024-11-10 - Rating: 5)
As always, Von Ross did a superb job of fixing my problem. This time it was a 18 year buildup in the kitchen sink drain. He is quite experienced, capable and thorough, as well as tidy! He also is very friendly and a really nice guy! Would definitely recommend him!

Review 134 (2024-07-20 - Rating: 5)
Everyone who has provided services at our home have been on top of it with customer service, communicating approximate arrival times, and informative. The turn around to fix any issues has been quick and is greatly appreciated!

Review 135 (2025-01-06 - Rating: 5)
Personable and knowledgeable young man. He fixed what needed to be fixed. Appreciate the quick service.

Review 136 (2024-10-15 - Rating: 5)
Corey from Chapman came out yesterday to take a look at our sump pump. He very quickly diagnosed the problem we were having, explained it clearly, and fixed it right away. We are very happy with his work and wouldnt hesitate to recommend his services!

Review 137 (2025-01-06 - Rating: 5)
Super professional, got everything taken care of right away, and showed up quickly!

Review 138 (2024-12-23 - Rating: 5)
As always, Chapman service was excellent. Troy did a great job & was easy to work with. Love working with such a great Bryant dealer.

Review 139 (2024-10-11 - Rating: 4)
Chapman did a great job for us and were very prompt in getting some out to address our water leak. I would definitely use them again.

Review 140 (2024-11-04 - Rating: 5)
Von was great! He was very personable and professional. We will be sure to request him when the next need arises.

Review 141 (2024-09-11 - Rating: 5)
They were extremely quick to come help with the leak in my water line in the yard. They worked efficiently and got it fixed in one day and i didnt even need to miss work for the repair. Greatly appreciated!!

Review 142 (2024-10-15 - Rating: 5)
The Chapman crew that performed the work on our new AC system were fantastic. They showed up early and did an efficient and professional installation. My questions were answered and they kept me informed through every step. The crew kept a clean work area and left my mechanical closet in better shape than they found it. I felt comfortable and had no concerns about quality, it was obvious the Chapman business model is built on quality and professionalism. Thank you

Review 143 (2024-10-24 - Rating: 5)
Chapmans entire team could not have been more accomadating! if there were any things needing more attn. , chapman went above & beyond to please us. we can highly recommend chapman for all your htg., cooling, &/or plumbing needs!

Review 144 (2025-01-02 - Rating: 5)
Nice, pleasant gentleman. He went straight to work and answered all my questions. 5 stars

Review 145 (2024-06-29 - Rating: 5)
We switched to Chapman several years ago but recently moved to a new home. Our technician Brian came to tune our new equipment. He was patient and insightful in explaining our new equipment & of course thorough in his work. We appreciate the kindness and integrity of the Chapman team.

Review 146 (2024-11-11 - Rating: 5)
Always have great service with Chapman Heating Air. I always recommend them to friends. Austin Barr did a wonderful job

Review 147 (2024-10-15 - Rating: 5)
Chris called ahead, arrived promptly, and did a nice job while he was here. The AC works great. We are pleased with the service and will continue to use your services in the future.

Review 148 (2024-12-23 - Rating: 5)
Tad was professional and thoroughly explained our situation, answering all of my questions so that I could explain back to him how our water purifier cycle works.

Review 149 (2024-08-16 - Rating: 5)
Steve arrived quickly, was professional, and did great work. He quickly identified a blown fuse and was able to fix it in the same trip. Very pleased

Review 150 (2024-11-12 - Rating: 5)
Extremely knowledgeable. Efficient. He did a great job. As always your employees are the best.

Review 151 (2024-05-30 - Rating: 5)
Jacob was great and very professional. He was in and out and gave us a quote that he broke down so that it was easy to understand what we needed repaired. He also gave some suggestions about other repairs and was not pushy. We have had great experiences with Chapman and would highly recommend them!

Review 152 (2025-01-04 - Rating: 5)
We had our heat go out during the recent cold snap. I called several businesses, but unfortunately we have baseboard heat and a boiler, and they couldnt fix it. Chapman Heating came out the same day with Thomas, a great technician who spent at least an hour diagnosing and fixing our issue so that we would at least have heat for the weekend. He explained everything in a way I could understand. I highly recommend him and this company.

Review 153 (2024-12-11 - Rating: 5)
I’ve done business with Chapman before, and I have always had an awesome experience and this time was no different. Ryan was very professional and efficient while installing my kitchen faucet. He finished with a short tutorial on how the faucet worked and made sure I was satisfied with the job. We will be using Chapman for any future plumbing needs.

Review 154 (2024-10-15 - Rating: 5)
Jerrod was very efficient and thorough. He asked several times if I had any questions. Seemed to be well versed in his assignment.

Review 155 (2024-09-16 - Rating: 5)
Tad was very nice, professional and got the job done. He double checked to make sure it was draining properly and I feel very confident that the work was done well.

Review 156 (2024-10-15 - Rating: 5)
Ron,I am very happy with your workmanship, experience and knowledge of installation of air-conditioning systems. The work done by you is very neat and clean. I appreciate and thankyou for that.However, you could explain reason of the new compressor taking very low current (only 6.6 A as against full load current of 11.2 A). Your Service Manager, was not available and he did not call back too. You had to leave the unit working on that condition.Other than that, Installation job done is very good.Max Arora

Review 157 (2024-06-28 - Rating: 5)
Received message on my phone from thermostat there was a problem. Called Chapman around 6:00 pm the ANSWERED live. Offered to come out same day or in morning. I was at hospital with wife I selected next morning. 8:30 am I got a call from technician he was on his way. I was lucky the weather was niceThrilled with response. THANK YOU

Review 158 (2024-12-16 - Rating: 5)
Juan was super helpful and professional. Will be confident moving forward with Chapman for all my HVAC needs

Review 159 (2024-10-25 - Rating: 5)
Casey and Steve came today to perform a home vent and dryer vent cleaning. It all took about 3 hours. Everything was explained at the start of the visit, the process went as they stated, any debris was cleaned up, and they went through the reveal of what came out of our vents. Casey and Steve were great to have in our home; they ran through the inspection points, communicated what they were going to do, then returned to ensure I was happy with the service. We continue to be impressed by Chapman and consider it a joy to have our home under their care.

Review 160 (2024-12-13 - Rating: 5)
They were timely, knowledgeable, courteous and stuck to the quote. They did a great job. Very pleased.

Review 161 (2024-07-01 - Rating: 5)
Jacob came out the day we called. He diagnosed and fixed the problem immediately. Very professional and courteous. We are very happy with Chapman and have always had great service.

Review 162 (2024-12-05 - Rating: 5)
Jarrod was cordial, professional, timely, thorough, and informative. Happy to do business with Chapman.

Review 163 (2024-10-15 - Rating: 5)
Casey and Scott were very efficient in getting our ducts cleaned. Very professional and helpful. Great job!

Review 164 (2024-08-07 - Rating: 5)
Gage Dean did an excellent job. He replaced an old exterior water slicker! Now I have no leaky mess! He also made sure the second slicker was operating properly!! Thanks Gage and Chapman!

Review 165 (2024-07-24 - Rating: 5)
Nolan drove 50 minutes at 7pm on a Tuesday and was able to fix my AC within an hour. I continue to be impressed with the level of quality, integrity, and knowledge with Chapman. Thank you Nolan!

Review 166 (2024-10-15 - Rating: 5)
I had my seasonal AC serivce with Earl. He has been service tech at our home for several years now. He is very detailed in his work. His work areas are always left spotless and it shows that he cares about what he does. Over the years we have had a few different techs from Chapman. We have never had a issue and have always been please with the vaule we get for the service. Whomever shows at your home, you will pleased with. Thats been our experience...

Review 167 (2024-12-18 - Rating: 5)
Earl’s attention to detail and penchant for explaining what he is doing is second to none. Only tech that could figure out why upstairs was sweltering and downstairs was artic. We are lovin’ Earl Lovins!

Review 168 (2024-10-15 - Rating: 5)
Technician was courteous, knowledgeable and cleaned the area when done. Definitely worthy of recommendation. Rick

Review 169 (2024-12-13 - Rating: 5)
Amazing customer service and super quick! Shower up within an hour and had everything fixed. Thank you!Update: Ive been a Chapman Heating customer for years, faithfully paying for their annual maintenance package—the one that promises discounts and seasonal checkups. But when I recently needed a simple Nest thermostat reset, they refused to provide basic tech support without a costly service call.This experience revealed the truth about their discount program: its a thinly veiled scheme to line their pockets. They offer minimal support while charging exorbitant fees for services that should be included.Im done with their deceptive practices. I urge you to reconsider your decision and choose a local HVAC company that values customer service and fair pricing. Dont fall victim to Chapman Heatings misleading promises.

Review 170 (2024-06-15 - Rating: 5)
Unfortunately, I had a migraine coming on and did not get to spend much time with the technician. He was very nice and spoke quietly when I asked him to because of my headache. He explained we did not need an intake filter because it made the pump work harder to pull air in. He also explained a 2 times yearly check up for air conditioning and then the heating in the fall which we took part in so I wouldnt have to remember to do it. Really appreciated it.

Review 171 (2024-05-30 - Rating: 5)
Von changed our lives for the better. We were on the verge of tears as the only toilet in our house was not working, clogged, overflowing, barely holding on for dear life as we tried for hours to unclog it ourselves to no avail. It was humiliating. We were close to hysterics wondering how we were going to survive, then our night in shining armor, Von, arrived. He is the friendliest and most professional man I have ever met, and he showed up to save the day so humbly. He fixed our issue quickly with no mess, HUZZAH, and he was such a pleasant conversationalist. His smile beamed like a million suns, and I will forever remember him as Chapman Heating’s best employee, the man who saved us. Give this guy a raise!(Von arrived, was friendly and professional, explained the issue, fixed the issue, and even tested his work to make sure nothing was askew. Very happy with his work!)

Review 172 (2024-04-11 - Rating: 5)
Von arrived promptly, very friendly, knowledgeable and respectful. He was able to unclog our kitchen sink drain quickly and tested his work to make sure all was well. Reasonable charge for the work and were glad to now have a reliable source to call as needed if we need service in the future.

Review 173 (2024-09-17 - Rating: 5)
David did a wonderful job today. Yesterday he serviced my furnace today he put a new induction motor on and Im very pleased job well done

Review 174 (2024-12-11 - Rating: 5)
Every technician was very professional and kind. They kept me informed of every step of the sewer repair. Would recommend them to everyone

Review 175 (2024-12-05 - Rating: 5)
Ryan is knowledgeable, and absolutely a top notch representative of the company.Highly recommend Chapman .

Review 176 (2024-11-08 - Rating: 5)
Jake Lowe made having a furnace check enjoyable. He is very friendly, efficient and courteous. Even swept the dried leaves off my front porch to prevent tracking them in. Thank you Jake. 😀

Review 177 (2025-01-03 - Rating: 5)
Super efficient doing the dryer vent cleaning on a very cold morning. Highly recommend.

Review 178 (2025-01-06 - Rating: 5)
Jake is always usually at the start of the window that I am given. Always very friendly explains everything.

Review 179 (2024-09-16 - Rating: 5)
Trent was very knowledgeable and professional! Great communication, too!! Would definitely recommend Chapman!

Review 180 (2024-11-06 - Rating: 5)
Ryan Marrero was very professional and knowledgeable. He answered questions. He diagnosed the problem and fixed it. He cleaned up everything afterwards.

Review 181 (2024-12-12 - Rating: 5)
Ive been a loyal customer of Chapman Heating, Air Conditioning and Plumbing for over three decades and have never been disappointed and your technician Troy Gardner certainly made every effort to enhance your reputation! Great person to have as a teammate!

Review 182 (2024-10-28 - Rating: 5)
He was job focused! He did not stand and talk but seem to know his job well. Friendly but keeping busy!

Review 183 (2024-05-06 - Rating: 5)
Andrew installed our new Kohler faucet. He arrived on time and cleaned up after the install. Happy with experience.

Review 184 (2024-10-15 - Rating: 5)
We were having issues with our air conditioning. Keith, the technician was able to come out the next day and take care of our issue. He explained everything throughly and did a wonderful job.

Review 185 (2024-11-07 - Rating: 5)
I am not Kelly.I am here father and Michael is an excellent tech.He explained what he was doing in detail.You do not see that much these days.I think he is so good I am going to request for him in the spring.Have a great day.

Review 186 (2024-11-20 - Rating: 5)
Very pleased with the service provided. Thank you for your help and I will look forward to working with you soon.William Ince

Review 187 (2024-07-17 - Rating: 4)
Very impressed with his efficient and knowledgeable work ethic. Been in this house 10yrs and things seem better working after his touch. Thank you for great customer service and good work.

Review 188 (2024-10-15 - Rating: 5)
Chad provided excellent service today. He was punctual per the schedule window and called ahead to provide an ETA. Chad was very professional, introduced himself, and got right to work explaining what he would do and how long he expected to be here. We are always happy with Chapman Technicians and their attention to details = quality work.

Review 189 (2024-07-23 - Rating: 5)
My technician Tom from Chapman was great at explaining the issue with my AC and giving me options on what he could do to get my cold air working again. It was much appreciated.

Review 190 (2024-09-20 - Rating: 5)
Jake was very cordial, thorough, came earlier so we didn’t have to wait all day, and did an excellent job of getting our furnace ready for winter.

Review 191 (2024-10-17 - Rating: 5)
Excellent experience all around. Chris was top notch. A major repair was done quickly and for a fair price.

Review 192 (2024-11-26 - Rating: 5)
We think Chapman is great! Our technicians have always been great and helpful!

Review 193 (2024-06-18 - Rating: 5)
Called late on Friday evening when A/C unit stopped working. Was able to get a technician schedules for Saturday morning. Unfortunately our system needs replacement (18 years old) but it will be installed on Monday. Very happy with customer service, sales, and prompt responses.

Review 194 (2024-10-06 - Rating: 5)
Easy to book service. Austin, the service tech, called ahead and was punctual. Explained everything he observed and was doing as part of the service.