B&W Plumbing Heating Cooling and Drains

Located in Indianapolis, Indiana

Address: 2101 Cunningham Rd Suite B, Indianapolis, IN 46224, United States

Phone: +1 317-215-5331

Rating: 4.9

Services

Online estimates
On-site services
Wheelchair-accessible entrance
Repair services
LGBTQ+ friendly
Transgender safe space
Credit cards
Credit cards
Free of charge street parking
Free parking lot
On-site parking

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-03 - Rating: 5)
My water heater decided to die the day before New Years eve. I called B&W hoping to be able to get it fixed or replaced maybe right after the holiday. But, I was surprised they got me scheduled in later that day! Dave,the plumber, called to say he could make it sooner! So, Dave came earlier with the replacement water heater and got to work. His helper arrived soon after and they had the new one in and working in no time. They cleaned up the area and neatened up the sump wiring and pipe. Both were very professional, friendly, and respectful of my home. I have depended on B&W for all my homes plumbing and HVAC needs for years.

Review 2 (2024-12-27 - Rating: 5)
The men were polite and wore Shoe booties and I didn’t have to ask. They were articulate and explained what was wrong and what it would take to repair the faucets and the toilet. They installed my bidet in no time. I definitely will ask for them when they have to return to install my new bathroom sink faucets. I was very pleased with their level of expertise. I would recommend them for any pluming problem you might have.

Review 3 (2024-12-30 - Rating: 5)
The 2 gentleman were on time, attentive to our needs and very professional.They gave great recommendations on what product would be best, and took the time to call Kohler to explain what we need so they could confirm if they had the product in stock.We look forward working with them to get the job done.

Review 4 (2024-12-11 - Rating: 5)
Eric, Logan and Jeff worked two days doing electrical tasks/upgrades for us in December 2024. This involved doing some electrical work on the interior of our 75-year-old home and installing 2 ground rods outdoors. This was done on two very cold December days. Our house is now up to 2024 electrical standards. These gentlemen are very knowledgeable and personable. They explained what they did and were willing to show us their completed work. They were a pleasure to work with.

Review 5 (2024-10-07 - Rating: 5)
They have the best team! All professionals and excellent customer service. Randy and his grandson handled our entire commercial project and were the best!

Review 6 (2024-12-12 - Rating: 5)
We had a great experience with B&W today. Our water heater went out last night, and we had a tech at our house by noon and a new water heater installed by 5 pm. They were very professional, respectful of our home, and knowledgeable. Highly recommend!

Review 7 (2024-12-20 - Rating: 5)
OUTSTANDING ATTENTION TO DETAIL. Eric and Logan are exceptional. We had 2 pendent lights and three chandeliers installed. The chandeliers were not easy installs given vaulted ceilings, building supports in the attic, etc. And, they left everything spotless! They are definitely our go to electricians!

Review 8 (2024-12-19 - Rating: 5)
We had a problem with some canned lights in the kitchen. We are so pleased with today’s service from B&W. They fit us in their schedule this week and were great at keeping us informed as to their arrival. The diagnosis to the problem was thorough and effective. Eric and Logan, the electricians, were prompt, courteous and very competent. Thanks for fixing the problem efficiently and effectively!

Review 9 (2024-12-18 - Rating: 5)
Everyone has been a joy to work with. From the scheduling to the actual service appt, we were treated kindly and helpful.Our technician was friendly, thorough, and knowledgeable! He explained everything very clearly and I would highly recommend.

Review 10 (2024-12-29 - Rating: 5)
We were in a quick fix need, and B&W were right on top of things. Dave did a terrific job, and easy to work with.Highly recommended B&W.

Review 11 (2024-11-26 - Rating: 5)
We spoke with Max on the phone when we were having troubles with our water heater. He was so kind and knowledgeable. My partner and I both were so very thankful knowing there are still great humans in the world willing to help with genuine kindness.

Review 12 (2024-10-13 - Rating: 5)
B&W was very kind and straight forward of what we we able to do and the options available to help with the issues we were experiencing, after we bought our first house. Dave also was willing to help us find cheaper/altered ways to solve our issues! Very happy with our experience ❤️. We did end up signing up for the premier plan, as we believed it was worth the cost/discounts.

Review 13 (2024-11-25 - Rating: 5)
Dave has been here before and we asked for him again. First class professional install of our new Rinnai tankless unit to replace an older model. Dave did a fantastic job and I felt the price was just right. Im having him come back to modify a bathroom drain next week as part of an upstairs bath remodel Im doing. Dave and his apprentice are very polite, friendly and professional. Hire B&W and request Dave!

Review 14 (2024-11-27 - Rating: 5)
We had some switches and plugs replaced in the kitchen and bathroom. The work was done quickly and well. The price was much lower than other estimates. We will definitely use this company again!

Review 15 (2024-12-12 - Rating: 5)
Ive used BW Plumbing for many projects in my home, a sump pump install, new gas line, and basic valve replacement. They always show up time, get the job done quickly, provide fair pricing, and follow up to make sure Im satisfied. Great Company!

Review 16 (2024-11-13 - Rating: 5)
A very courteous front office that is efficient at booking appointments and communicating arrival times. All the plumbers they’ve sent out have been professional and polite. I never feel like anyone is upselling me. They just arrive on time ready to problem solve. I would tell you my favorite plumber’s name but I won’t so he will not get too booked up for when I need him ;)

Review 17 (2024-12-18 - Rating: 5)
B&W continues to deliver top notch, triple A, 5☆☆☆☆☆ service! Weve been incredibly happy to have made the switch over to B&W! Wed been with another national company for years and constantly ran into frustrations. B&W is committed to great service throughout! As an established local business, B&W knows its team and that means so do we as customers! Crystal has always been amazing and a joy to speak with whenever weve needed to call for anything and you couldnt ask for a greater spokesperson for your company! Everyone from the HVAC, Plumbing, and Electrical teams have also been amazing! Just had Eric and Logan out from the electrical team to replace and fix up several things around the house that were either missing, initially installed incorrectly when the house was built, or just needed replaced / repaired over the years. Especially glad for the catch on electrical grounding entirely missing from things that could have been serious hazards for us or anyone doing repairs (completely missed by our prepurchase house inspector!). Additionally, had Max out from the HVAC team recently both for routine maintenance and to wire and install a new thermostat for us! The honesty, top in class work, professionalism and friendliness from everyone, and great pricing means well be staying loyal customers to B&W for decades to come! Seriously, check out their annual plans and everything offered (and compare them to competitors that do or dont offer plans!) - and make the switch over to B&W to support a local company that easily out performs and is way more accessible and far more trustworthy! Thanks B&W!

Review 18 (2024-12-16 - Rating: 5)
Eric was very courteous, knowledgeable and he explained everything to me very well. I will definitely consider using B&W for future electrical needs. I also thought the two guys worked very well together.

Review 19 (2024-04-28 - Rating: 5)
Great company you can trust. A friend recommended them and I was very impressed with their service. DW and Justin were friendly, professional, and efficient.I was using B&W for the first time to fix a leak with my water heater. I wanted a second opinion after being told by another plumber I needed a new water heater and if they did do a repair instead, it would be about $800!!Well, B&W fixed it in less than one hour and charged me only $273.22!I highly recommend B&W and I am considering signing up for one of their maintenance plans. I will definitely be using them in the future for any plumbing needs.

Review 20 (2024-12-17 - Rating: 4)
Great communication on precall prior to arrival. Tech on site very knowledgeable and great rep for your company. Unable to complete repair on 1 visit due to problem did not show when tech arrived. Looking forward in working with on any future problems.

Review 21 (2024-10-06 - Rating: 5)
Very satisfied with their responsiveness, price, and quality. I had to reattach and upgrade the electrical meter after recent storm damage tore it off the house. They fixed it within 24 hours of first contact, brought it up to code, and at about 25% less cost than the next highest bid. They left no mess behind, explained what they did and why, and both the AES lineman and my claims adjuster were very complimentary of their work quality. Ethan bid the project and Dustin was my electrician. I will use them for future projects.

Review 22 (2024-09-30 - Rating: 5)
They were very thorough in helping us figure out where our leak was coming from. Dave was very helpful in showing me how to read my water meter as well! Thank you Dave and Jeffrey for outstanding service!

Review 23 (2024-11-18 - Rating: 5)
It was times for my annual furnace checkup. Great job as always. Corey was very nice and professional and arrived a little ahead of time which enabled me to get a free errands done before work.

Review 24 (2024-10-07 - Rating: 5)
B&W has been my go to Plumbing/HVAC company for years. They never disappoint. Quick to respond, quality work, gracious and pleasant employees. Thank you for taking the lead in training our next generation of service employees. Thank you plumber Dave and Jeff for your recent service.

Review 25 (2024-12-24 - Rating: 5)
Had problem with kitchen sink draining on Christmas Eve. B&W had done other work in my home so I called. Within one hour B&W plumbers were here and had the problem solved! So thankful for their speedy service on a holiday.

Review 26 (2024-12-16 - Rating: 5)
B&W is reliable. Plumber Dave is my hero! Dave was courteous, friendly, knowledgeable, confident, quick, and cleaned up as needed. I recommend B&W for all plumbing problems.

Review 27 (2024-09-01 - Rating: 5)
Thank goodness I had a water alarm in my basement. Our water heater started leaking at a time no one would have found the leak for hours or days. Now having found the leak, getting a plumber to come and fix the problem the same day can also be a challenge. Thanks to B&W and their team, our hot water heater was replaced within hours, and we were good to go in a short time. Professional plumbers took care so the old water heater didnt leak on our floor and cleaned up super well when the job was finished. Highly recommended!

Review 28 (2024-12-27 - Rating: 5)
Dave did a great job on my water heater. Efficient, knowledgeable and he gave me some tips about what to do in the future.

Review 29 (2024-11-28 - Rating: 5)
First Class service. My father used B&W for nearly 40 years and spoke nothing but accolades. When I needed similar service - easy choice.

Review 30 (2024-08-26 - Rating: 5)
We called B&W since we had install our furnace/air conditioner in 2007 and we found them trustworthy and reasonably priced. They were able to install our new system on Monday the 29th of August after we accepted their proposal on August 23rd. I would recommend to anyone needing any kind of work.Ben Hauser

Review 31 (2023-06-06 - Rating: 5)
B&W implements the Citizens Gas hot water heater program. I was blessed beyond measure to qualify for a new hot water heater installed by B&W. DT (Plumber) and Evan (Apprentice) arrived on time. The work was performed quickly and with quality. They answered all my questions, which were many. So glad to see they are bringing up the next generation of plumbers by employing an apprentice. It was wonderful to learn the story of why DT is so loyal to the company who has been so good to him for 18 years. Highly recommend for all plumbing needs.

Review 32 (2024-09-19 - Rating: 5)
This is the second time we have used B&W Plumbing for home repairs and they have done a good job both times, I appreciate the knowledge they bring and their patience with my questions. The cost has seemed reasonable for the work that was done.

Review 33 (2024-08-07 - Rating: 5)
Update- thank you to everyone . My concern has been resolved . I had an awesome tech show up today (Tom) and he went over all the details with me and fixed the issue that I was having .It’s unfortunate that I must give a bad review , but it’s a must . I had a brand new ac unit installed 4 years ago , they offered an amazing warranty on the service performed and on the unit / parts . They were recommended by friend who’s related to someone at the business .I had a small concern on the compressor acting out of the ordinary ( it was running a littler harder than normal ) so I called in to see if it was under warranty still and to see if they could come look at it .I specifically asked if this was all covered under the warranty and was told yes.The technician shows up and the first thing he says “we’re gonna need to charge you $200” to look at it .So much for the warranty . Also, why did the customer service rep not mentioned that? It was terrible customer service on all fronts and a waste of everyone’s time that day .It was then mentioned that because I don’t pay them to come change my air filter or clean my condenser coils , that this was the reason why they had to charge me $200 to look at a unit they gave a warranty on.Maybe they will make it right ?

Review 34 (2024-11-20 - Rating: 5)
Used B&W to install a surge protector on my breaker box, I had an appointment right away with a professional kind employee who answered all my questions. Highly recommended this company! Thanks a lot!

Review 35 (2024-12-19 - Rating: 5)
Eric and Logan did a thorough inspection and addressed all issues found. We appreciated their work, information and friendly interactions.

Review 36 (2025-01-07 - Rating: 5)
Plumber Dave and Geoffrey were efficient, helpful and cared very much to make sure we understood what was being done.

Review 37 (2024-12-26 - Rating: 5)
My family has done buisness with B&W for a very long time, so, when I moved, I took their service with me to my new home in Brownsburg.I am very satisfied with the service and the plumbers.

Review 38 (2024-08-01 - Rating: 5)
Michael and Alec came out and were very thorough in their communication. They detailed out what was wrong and explained very clearly what the issues were. B&W has technicians who know what they are doing and have been in the industry a long time.

Review 39 (2025-01-03 - Rating: 5)
Excellent. Dave and his team is incredibly knowledgeable, dependable, honest and have always resolved our plumbing issues. I highly recommend them. Outstanding customer service.

Review 40 (2024-12-31 - Rating: 5)
They’ve never steered us wrong to date when we’ve looked at repair vs replace. Honest & responsive.

Review 41 (2024-12-11 - Rating: 5)
Very kind, very responsive, very honest and helpful. I highly recommend them and added them to my list of contractors to use again. Thank you!

Review 42 (2024-10-09 - Rating: 5)
B&Ws electrician Dustin provided great communication throughout the project and did fantastic work. I would recommend them to anyone looking for residential electrical services!

Review 43 (2024-12-23 - Rating: 5)
The experience was a very nice and the technician provided a good explanation on the repair and the material that he was using for the job.

Review 44 (2024-11-22 - Rating: 5)
Went through Jefferson Electric to have them come out to install a new vanity. Plumbing was old (old house) and bathroom small. Everything was installed properly positioned, and running smoothly for a reasonable price

Review 45 (2024-07-01 - Rating: 5)
The workers were very efficient and got my job finished in no time. They even had time to take care of an additional problem that I had with another electrical outlet. Also they were courteous and helpful. I highly recommend this company.

Review 46 (2024-06-29 - Rating: 5)
I will use B&W in the future because Max was the best. I had to have two toilets pulled up for vinyl flooring to be installed. Max worked with the time I needed. Then two days later came back to reseat them when I contacted him. He was pleasant and professional.Anna

Review 47 (2024-06-07 - Rating: 5)
B&W always shows up right away when I have an issue and takes great care of me. Highly recommend them, especially Dontril who works hard to find the issue and patiently explains it. And he does an amazing job fixing the issue!

Review 48 (2024-09-20 - Rating: 5)
Last night, water heater stopped working. Called B&W first thing in the morning, techs were out less than an hour and a half later, fixed issue and now we dont have to take cold showers! I thank you, my wife thanks you, my kids thank you!

Review 49 (2024-04-25 - Rating: 5)
Really great services. They wasnt sure at the time of the issues that I had running a line through a sub floor kitchen through the basement and located the water line. The time it took was worth the time. I have B&W for all my plumbing issues and I wouldnt ever call any other companies. What I had to pay was I was satisfied with the amount payment.

Review 50 (2024-12-06 - Rating: 5)
I have used B&W for years on projects small and large. They are always quickly responsive, pay close attention to detail, and do careful and quality work. And to top it off, they are nice people.

Review 51 (2024-11-22 - Rating: 5)
Have been using B&W for years. Alwsys great timely service. Highly recommend.

Review 52 (2024-07-14 - Rating: 5)
B&W is always extremely responsive. If something isnt completely right the first time, they come back immediately to correct the issue. Weve used them for years and trust them completely.

Review 53 (2024-10-17 - Rating: 5)
They are perfect- what more can I say? Want it done right? Call B&W. I’ve used them for years and will continue to do so.

Review 54 (2024-04-16 - Rating: 5)
B&W did an exceptional job turning our water pressure issue around replacing our water softner. We additionally had toilets replaced and that changed the game for the whole system. Thanks B&W! Satisfied customers and we have scheduled a second service evaluation for another repair we have👍certain this will result in the same satisfaction

Review 55 (2024-06-12 - Rating: 5)
Mitchell is very professional as well as personable. He explains what he is doing and why. It is very comforting to know his work is top notch. We will not hesitate to request his services when & if needed again.

Review 56 (2023-05-30 - Rating: 5)
Plumber Dave was outstanding. A true professional. He took the time to problem solve the facet, took it apart to clean an obstruction, and reinstalled it, perfectly. A true pro! Highly recommend B&W and Plumber Dave!!

Review 57 (2024-03-26 - Rating: 5)
I am so impressed with the service B&W offers. First, their quote to replace my hot water heater was significantly less than a competitors for the same unit and same warranty. Then, they could come right away so I wasnt going to have to worry. But most important is the honesty of the plumber Dontril Williams. He identified the problem was a leak in the pipe going to the tank, not the hot water heater itself. So, it cost me $272.09 to fix, rather than the $1845 I was looking at. I highly value honesty. I will recommend B&W to all my friends. Thank you!!!

Review 58 (2024-05-05 - Rating: 5)
Mitchell contacted us immediately and came out on a Saturday. He quickly assessed the problem and came up with a solution. He was respectful of our time as we had mentioned that we were leaving to go out for the night. He mentioned that he needed to get parts anyway and would come back the following day. He wrote a fair estimate and explained how the quote was calculated. He showed me a breakdown of the labor and parts. His work was professionally done and I would recommend him to anyone. Whenever I have another issue, I will request that he be the one to service our home. Here’s a picture of his work. He removed trap and replaced a piece of copper pipe that was broken and replaced it with pvc. He attached that piece with a coupling that fed into main pipe.

Review 59 (2024-12-30 - Rating: 4)
Great service. My only complaint is their overly aggressive marketing department.

Review 60 (2024-04-01 - Rating: 5)
Dani and his partner were professional, courteous, and very informative about our electrical problem. They repaired and replaced an outlet that had burned due to the lack of due diligence on the part of installation of said outlet by electricians of the previous owners. Dani and his partner then went on to check other outlets installed by the unmentioned other people. Price reflected the professional work completed and our peace of mind. Thanks guys.

Review 61 (2024-05-15 - Rating: 5)
Long time B&W customer. Use them for both plumbing and furnace/AC needs and maintenance. Always pleased with their work. They are prompt, polite, knowledgeable, reasonable, and reliable. Would highly recommend.

Review 62 (2024-06-19 - Rating: 5)
B & W Plumbing is amazing especially Dave!We live in an older home in Meridian Kessler.Consistently on time, tidy and have always solved the problem. Very knowledgeable with all Kohler products and I am sure many others!! You will not be disappointed.

Review 63 (2024-07-07 - Rating: 5)
When I woke up this morning water was running out of my toilet. My tub was half full with water and water was on my floor. I called BMW and the lady said she would send a plumber out as soon as possible. Dontril came out and went right to work. He snaked my main sink and then he went snaked the toilet in my main bathroom. He worked on my problem, at least five hours until the clog was cleared. Other plumbers have just left me and said it will clear out in the morning, but Dontril stayed and made sure all my water was running in my house before he left.

Review 64 (2024-03-27 - Rating: 5)
We had B&W come out to look over our unit and inspect the ducts in the attic as we had bad air flow to some parts of the house. They were able to come next day, do their inspection and have a quote to me around 2 days later. Theyre very reasonably priced, very polite, respectful of the home and were able to schedule the work the same week that we approved of their estimate. I like that you can text them from their website. They were prompt and professional. Weve signed up for their routine maintenance plan.

Review 65 (2024-08-05 - Rating: 5)
From the estimate to scheduling to fixing my drain issue quickly and efficiently, B&W was the best! I highly recommend them

Review 66 (2024-12-11 - Rating: 5)
Plumber Dave was reassuring that I was proceeding with a viable plan for my steam shower installation.

Review 67 (2024-05-09 - Rating: 5)
Dave and Chris were fantastic. Good and quick service to replace a plumbing line and hook up a natural gas line to the grill. They were respectful of the home, taking off their shoes, when coming in. Fair price for solid work. A+

Review 68 (2024-12-20 - Rating: 5)
DT and his helper were great. They did not have all of the parts needed on their truck so they had to leave a couple of times. Mustve bee frustrating for them.Your gall bladder colored trucks are embarrassing.

Review 69 (2024-06-12 - Rating: 5)
We’ve had B&W handle our heating, cooling and plumbing issues. The service men are always very nice, wear shoe covers and do their inspections very well. Great company!

Review 70 (2024-05-31 - Rating: 5)
Max did an amazing job! He was fast, friendly, and knew exactly what he was talking about! I would recommend him 100% to anyone that needs a plumber! Thank you Max, and thank you B&W!

Review 71 (2024-05-09 - Rating: 5)
Trent did an excellent job! He was courteous and thorough. He also reviewed with me each step and reviewed any pros and cons. I will definitely request Trent in the future.

Review 72 (2024-06-22 - Rating: 5)
Mitchell came out today and helped us with a leak! He determined that it wasnt actually a leak and was able to fix the issue with caulking our shower. This was INCREDIBLE news!! You could tell that he wasnt looking to charge us more or immediately jumping to the most complicated issue... He was SO thorough and kept me in the loop the whole time. I will absolutely use B&W again.

Review 73 (2024-05-29 - Rating: 4)
I have used B&W for plumbing and heating and cooling for over 40 years at two homes. I have never been disappointed with the servicemen or the results. The friendly service begins with the pleasant young woman won answers and fields call.

Review 74 (2023-10-25 - Rating: 5)
Had a great experience with Mitchell today. He was VERY knowledgeable, friendly and fair. I felt like he cared about getting the problem solved in an honest, efficient way. After bouncing around between several different plumbers over the years, he has earned my business going forward.

Review 75 (2025-01-07 - Rating: 5)
Always my #1 choose for electrical work. Now that they do HVAC and plumbing, I will choose them in the future if ever needed for those as well.

Review 76 (2024-05-07 - Rating: 5)
David McDonough and Chris did a great job mapping and clearing our 13 plus downspout and sump drains. Mapping allowed them to efficiently find and clear all the obstructions.David was very particular about helping me understand and document what I have and what was done.B&W was very responsive from the moment we called them through completion. We suggest B&W to anyone and will hire them again.

Review 77 (2024-09-05 - Rating: 5)
Our drain problem had not been solved by often companies but B&W went to work and fixed the issue the first time. Thank you!

Review 78 (2024-06-26 - Rating: 5)
When the water from the faucet was not getting hot I checked my water heater and discovered it was leaking water. I called B&W that morning and got an appointment for later that afternoon. When the technicians arrived they assessed the problem and determined the water heater had failed and needed to be replaced. A new water heater was ordered and installed the same day. The technicians were prompt, efficient, knowledgeable and friendly. I have used B&W throughout the years and I have never been disappointed with the service I have received. Thank you B&W for your excellent customer service and always being there when I need you. Keep up the good work! B&W ROCKS 🥰

Review 79 (2024-07-26 - Rating: 5)
Quick and efficient with their quality work. Plumber Dave and his team were excellent to work with!

Review 80 (2024-03-02 - Rating: 5)
I’ve had work done at my house by Randy, DT, Mitchell, Max (plumbers) and Eric & Logan for electrical. All of them are highly knowledgeable, professional & great to work with and I would recommend all of them. That said, Max Bridge installed a new water heater for me & I couldn’t be more pleased. He was clearly raised in a wonderful home with excellent parents! His father is clearly a great role model & taught him everything he knew about plumbing! After that 2 minute discussion, he was fortunate to be able to learn from DT & Randy who both accomplished the near impossible and taught my stubborn, hardheaded kid the trade! I thank them both!It was a bit odd that Max walked into my home and helped himself to a Coke and made a sandwich. I guess refrigerator privileges never expire at Mom & Dad’s house!Seriously, the team at B&W have been great to work with. They do excellent work and I highly recommend the B&W team.

Review 81 (2024-05-04 - Rating: 5)
The gentlemen that we have worked with in HVAC, Plumbing and Electrical have all been extremely nice and very competent. We greatly appreciate everything B&W does for us. We highly recommend this great company.

Review 82 (2024-06-30 - Rating: 5)
DT was great! I just moved into a condo and found issues with my laundry drain and sink drain and he got all the problems fixed quick!

Review 83 (2024-01-14 - Rating: 5)
David McDonough came and fixed our broken pipe really quickly & efficienly. He told us all our options, prices, and was really kind. We are really happy with him & his partners work, we will definitely be contacting him again if we are ever I need!

Review 84 (2024-10-24 - Rating: 5)
Tom arrived on time and quickly understood the problem. New note - added the electrical and plumbing inspection services to my annual plan. The reports were thorough and reassuring.

Review 85 (2024-07-29 - Rating: 5)
I hired B & W for an AC check up. Carson, my technician, was knowledeable, professional and polite.

Review 86 (2024-12-02 - Rating: 5)
Carson came to our home to do our routine furnace maintenance. He was prompt, professional, and courteous. Not only that, but he found an exhaust leak from our hot water heater that we were not aware of. Grateful for his diligence and keen eyes!

Review 87 (2024-12-08 - Rating: 5)
I had my 25 year old water heater replaced. Everyone involved was very professional, and happily answered any questions I had along the way. Work was completed in a timely and efficient manner. Would highly recommend their services.

Review 88 (2024-10-01 - Rating: 5)
Plumber Dave did a great job. He installed a new battery back-up for my sump pump. I have used Dave many times and he always performs services efficiently and effectively.

Review 89 (2024-11-20 - Rating: 5)
B&W did a great job installing a faucet and new garbage disposal. Quick assessment of the problem and installation!

Review 90 (2024-01-13 - Rating: 5)
We had a great experience with David McD and B&W. Quick pleasant. Got our new hot water heater installed in just over an hour. Very professional. Thank you and next year well be back for our hvac.

Review 91 (2024-04-05 - Rating: 5)
B&W have cared for our home for a number of years. A client lost all heat and was unable to get a response from their normal HVAC company. B&W stepped into the breach at my request on very short notice, late in the day and restored their heat. Kudos !

Review 92 (2023-11-28 - Rating: 5)
Thank you for fast and caring service. My technician Max was great explaining what was going on with my hot water heater. He gave me the options of a few things what I could do. I decided after a while to install a new water heater seeing that my old water heater was 10 plus years old already. He installed a new hot water heater for me. I would highly recommend B&W.

Review 93 (2023-02-10 - Rating: 5)
Dave was amazing. He explained everything so I could understand what was happening and what I was paying for. He didnt try to sell me a more expensive solution. The repair was done same day in less than an hour. Super professional, friendly, and great value. Will definitely use B&W again.

Review 94 (2024-11-14 - Rating: 5)
Have used these folks for years. Have always been pleased with the service and customer service as well.

Review 95 (2024-03-06 - Rating: 5)
Thank you so much for helping me with my plumbing problem and recommending the best solutions for me. Great service, very professional and understanding of my situation. Recommended and solved my problem right away. I will recommend you to everyone in my condo association.

Review 96 (2024-01-06 - Rating: 5)
Trent came out on a cold snowy day (Saturday) when our thermostat failed and the house was below 55 degrees. He evaluated the problem, left to go to a supply house to retrieve a new thermostat, returned, installed it and made sure everything was working properly. Very polite and courteous through the entire process. Thank you Trent and B&W Heating, Cooling and Plumbing.

Review 97 (2024-04-19 - Rating: 5)
Very prompt to show up for the appointment times. Need clean work. Took care of any problems. Estimate was fair and on point. Second time Ive used BMW and both times highly satisfied.

Review 98 (2024-12-28 - Rating: 5)
Corey was great. Had him out for Fall/Winter maintenance. He adjusted temp setting on heat pump and adjusted the humidifier as well.

Review 99 (2024-05-14 - Rating: 5)
B&W has been our go-to experts for years. They’ve performed both small and large jobs very professionally and thoroughly. We’ll continue to call on them!

Review 100 (2024-06-28 - Rating: 5)
Quite impressive experience. David is very knowledgeable and professional! Really appreciate his work in installing our Tankless Hot water Heater, and water softener! Thank you!

Review 101 (2024-05-15 - Rating: 5)
I called on the Saturday before Easter early afternoon. David came out in under 90 min and was able to repair my pilot light issue on my water heater. I was impressed on how fast he was able to come. He also felt this repair could give me a couple more years of use on this older Kenmore unit. A new one wasn’t advised at this time.

Review 102 (2023-12-08 - Rating: 5)
Eric and Logan did an outstanding job. The electrical work was very well done and the clean up was fantastic. It was like they were never there. Highly recommend B&W for all mechanical trades.

Review 103 (2025-01-03 - Rating: 5)
Excellent work. Got in and did the job as planned and scheduled.

Review 104 (2023-01-10 - Rating: 5)
I had B&W come in for a second opinion after getting a quote from another company for almost $2,000 in repairs. Tom Hicks came in and found all the repairs that I got quoted for didn’t need servicing. I was told I needed the Inducer Motor replaced. Blower wheel cleaned. A filter changed. And duct cleaning. He found the motor to be running great. The blower wheel was clean. And the filter the other company wanted to charge me $680 for didn’t even exist! Thank you B&W for your great service and thank you Tom for your honesty!

Review 105 (2024-06-26 - Rating: 5)
Tom our technician was very patient & answered all our questions. Recommend contacting B&W & further to ask for Tom to be your tech especially if u have hot water heat.

Review 106 (2024-01-23 - Rating: 5)
Michael Bratton installed a new kitchen faucet for us. I trust B&W for our plumbing and HVAC needs. They always do a good job. Have used them for over 18 years.

Review 107 (2023-07-21 - Rating: 5)
First time using B&W, I will Goto them for all my plumbing needs or anything else they do. Great experience from the lady I talked to on the phone to the gentleman that worked on our bathroom tub. Responded same day, and saved me some money. Great company!

Review 108 (2023-11-14 - Rating: 5)
Dontril Williams of B&W did an excellent job installing a new Zoeller pump in our basement ejection pump system. We’ve been using B&W Plumbing for over 10 years and very pleased with all their work. We highly recommend them for all plumbing needs.

Review 109 (2024-12-09 - Rating: 5)
B&W was responsive and served us timely on a holiday weekend.

Review 110 (2024-05-06 - Rating: 5)
Our service tech Trenon did a good job! We are long time costumers of B&W Plumbing Heating Cooling and Drains. They do above satisfactory work every time and they want to make it right when the customer is disappointed.

Review 111 (2024-01-13 - Rating: 5)
Mitchell and electricians did excellent job installing water heater, explaining everything, cleaning up and hauling away the old one. Great company to work with, would definitely use them again.

Review 112 (2024-05-02 - Rating: 5)
Master Plumber Dave was very professional and knowledgeable. Plumber Chris was courteous and capable.B&W are our new plumbers !Thank you

Review 113 (2024-12-13 - Rating: 5)
Dave is always great. He and his aide were prompt, fixed a sticky faucet and did so efficiently and effectively.

Review 114 (2024-10-24 - Rating: 5)
Did an awesome job. Got ys in early too as they knew we had no hot water. Highly recommend!!

Review 115 (2024-04-18 - Rating: 5)
We have had B&W out to our House several times. They replaced our water heater when we bought the house, they replaced our AC unit when it was going out a few years ago and they have helped us with a few plumbing issues along the way. The technicians are always friendly, professional and they know what they are doing. Recently Max came out and made some major repairs to our plumbing. He was fantastic. We also had D come out in the past and he was very friendly and helpful. Their prices might seem high but good work isnt cheap and cheap work isnt good. We always call B&W for any HVAC or Plumbing needs we have; I recommend you do the same.

Review 116 (2024-04-25 - Rating: 5)
B&W provides prompt and affordable HVAC and plumbing services to both apartment communities I manage, their techs are professional and always provide excellent service regardless of what our needs are at the time.PM - Franklin Cove Apartments & Ohio Street Townhomes

Review 117 (2023-11-03 - Rating: 5)
We recently had a weekend plumbing emergency at our home where we needed replacement of our shower plumbing. B&W sent master plumber Dontril and assistant plumber Justin. Both gentlemen were very courteous and efficient. Within a short time, we were up and running again. Dontril did an absolutely amazing job making the needed repairs. His work was beautiful! As most people know, the access to shutoffs for showers often do not exist making this a major operation. In a 35 year old house, no one knows exactly what to expect, but Dontril made it look easy! We would use B & W again and were very fortunate Dontril and Justin were there to help us!

Review 118 (2024-03-29 - Rating: 5)
Local company that cares about their customers. Highly recommend!Meisha understood our situation and worked quickly to help us get our repair completed. Mitchell and his partner worked diligently and went above and beyond.Thank you to all of you!

Review 119 (2023-08-21 - Rating: 5)
They did an amazing job getting in and repairing the work that was needed. They even identified an additional water leak that could’ve cost us more in the long run. Thankful for the team and would recommend them to anybody else looking for plumbing, heating or cooling and electrical services.

Review 120 (2024-11-23 - Rating: 5)
B&W was kind and responsive; their service was reliable, and they were able to provide the parts for my furnace under warranty. It was easy to schedule, and the service call pricing was reasonable.

Review 121 (2023-04-19 - Rating: 5)
I have been using B&W exclusively for all plumbing issues for over 10 years. Spigot replacements, crawlspace drain repairs, sewer cleanout repairs .... anything and everything. Ive requested Randy over and over again for different plumbing issues in two homes Ive owned over that time. He is a diagnostic genius and always does top notch work. Could not recommend him and B&W more! 11/10.

Review 122 (2024-07-22 - Rating: 5)
Michael and Alec were both here and did a good job in determining that I did not have a water leak. The water that I had on the floor of my furnace room was coming from drainage pipes that come from the a/c and water softener. Thanks for helping with this issue.

Review 123 (2023-12-27 - Rating: 5)
The two technicians that was sent to review our problem were professional and diagnosed the issue immediately. They were able to resolve the issue just as fast. Would highly recommend for future maintenance if needed.

Review 124 (2024-04-22 - Rating: 5)
Eric and his assistant were just fabulous. We had a tricky lighting situation that needed to be addressed in our laundry room. We had another company look at the job without giving any clear direction as to how they would solve it. Eric came up with a solution and we are finally not doing laundry in the dark. He also expertly hung a difficult medicine cabinet and installed a light fixture in a bathroom that we were remodeling along with repairing some other switches and outlets. On time, on budget and professional. Would rehire for our next project. Thank you, thank you.

Review 125 (2023-12-21 - Rating: 5)
They arrived on time, they were in communication with me, the entire way, and the worker (Eric) was fast and friendly. I would definitely recommend them. Prices were incredibly fair as well.

Review 126 (2024-05-07 - Rating: 5)
These guys are the best. They’ve come out multiple times due to a variety of issues with my old house and always have a honest, no gimmicks good solution.

Review 127 (2022-12-23 - Rating: 5)
B&W continue to be a dependable, top-tier company. Tom was able to get to my house within 20 minutes and worked to fix my furnace issue quickly and professionally. I’ve only ever had great experiences with them, and this one was the same! B&W will always be my go-to call for heating, cooling, and plumbing. Thank you so much!

Review 128 (2022-07-22 - Rating: 5)
I had a great experience using B&W for several projects at my home related to leaky/old valves. Max was my tech, and he was personable, knowledgeable, and provided honest recommendations for repairs. I appreciated his great service and will definitely call B&W for future work.

Review 129 (2024-12-13 - Rating: 5)
Another strong service trip from Max on the HVAC team. Takes good care of us!!

Review 130 (2024-04-18 - Rating: 5)
Great experience. We love B&W! Weve been a customer for 25+ years. Ty for everything you do.

Review 131 (2021-12-22 - Rating: 5)
The folks at B&W are top-notch. They were very knowledgeable and helped me find a toilet to fit my needs. They gave me a list of brands and models with the cost involved plus installation.When Mitchell arrived he double checked that I knew what the price would be before he started working. He was polite, professional, and quick to remove my old toilet and install my new one.All in all B&W will now be my go to company for any future plumbing needs!

Review 132 (2024-05-06 - Rating: 5)
Super nice guys, very competent, honest, fair pricing, cleaned up after work was complete (and gave my dog a treat)..I will be using them again.

Review 133 (2024-05-17 - Rating: 5)
Michael and Max did a great job. They were able to come the same day, and fixed the issue. B&W is the best

Review 134 (2023-10-24 - Rating: 5)
Dave and Spencer were a great team.They kept at it until the drain was clear. They continually communicated with us to let us know what they were finding and they tolerated our dog being too lazy to move out of their way with good humor. They also entertained and explained things to our 2 year old grandson who was fascinated with their tools and machines including the big black truck. We are confident that our problem is now fixed.On October23, we had Max come for HVAC maintenance. He was very polite, very clean and wore appropriate PPE. He was diligent and did his work in a timely and professional manner. He gave us several opportunities for questions and cleaned up after his work was done. His arrival was prompt and he made the appropriate phone call to notify us he was on his way. We couldnt be happier with this service.This is a new review for Oct 23, 2023. We needed an emergency evening repair to the drain pipe and clogged pipe under our kitchen sink. Mitchell called us back in 10 minutes and advised us when he would arrive. He was working on a repair in Hamilton County, so he gave us an estimated arrival time.Fixing the drain pipe was easy, but unclogging the drain took a lot longer. I could not have unclogged it myself.Mitchell was efficient, patient, and friendly. He he kept us informed on what he was doing. We have used B&W for over 30 years, and we strongly recommend them.

Review 135 (2021-09-26 - Rating: 5)
Discovered water leaking from the hot water tank Friday evening! Figured I would have to wait until Monday to get someone out to replace it. Called a couple pf places Saturday morning. B&W put me on their schedule for Saturday afternoon but was able to come sooner because of a cancellation. I was impressed with the technician who arrived on time and was very knowledgeable. While he was here discovered the sump pump also did not work! In about 2 1/2 hours both had been replaced. The cost seemed a little pricey but I was thrilled to have the work completed so soon. I would use this business again.

Review 136 (2023-05-23 - Rating: 5)
Randy and his partner were very helpful, courteous and timely. They solved the problem of the pilot light on our water heater going out and will prepare an estimate in the event we have to replace the water heater in the near future.

Review 137 (2024-10-12 - Rating: 5)
The employee was very polite and courteous. I told him about a problem with my thermostat and he stated he would check it out. Everything checked out okay and he left me some filters for my furnace. He did a very good jot.

Review 138 (2024-05-19 - Rating: 5)
Very professional and courteous from beginning to end. The only company that would come out on Saturday. Mitchell was very professional and courteous

Review 139 (2024-07-05 - Rating: 5)
Timely, professional, affordable, and knowledgeable. Was able to diagnose the problem and had it fixed in a timely fashion.

Review 140 (2024-05-07 - Rating: 5)
Glad to have B&W Plumbing, Heating and Air Conditioning came today. Been a client for close to 20 years. Trent is so trustworthy, honest and reliable. Yearly maintenance, seasonal maintenance is so important for the life of the units. Happy to know my units are well taken care of!

Review 141 (2022-09-15 - Rating: 5)
Excellent service, our water heater leaked and shorted so a new one was needed. Michael at B&W Plumbing came to our rescue was very knowledgeable, detailed of what was needed and very professional changing out and installing our new one. Very satisfied and will definitely recommend to othersWendy W, Greenfield IN

Review 142 (2024-04-16 - Rating: 5)
They did great work! They got me on the schedule quick and did great work the day of. I will be using them again!

Review 143 (2024-04-24 - Rating: 5)
Plumber Dave fixeda gas leak fiasco that 3 other plumbers said oh no, its fine. Phenomenal customer service and reasonable prices.

Review 144 (2016-10-06 - Rating: 5)
Our Central Air replacement was quoted by Dan. He was very thorough, taking into account all of our concerns and coming up with solutions for everything we wanted. The bid was competitive. The installers Patrick P, Kyle, and David S. were very courteous, knowledgeable, and hard-working. They were careful with our house and left us with a superior A/C system. Brad supervised the project, stopping by three times over the two days installation. He was friendly and informative.We could not be more happy with B&W!

Review 145 (2021-07-08 - Rating: 5)
I needed my drains fixes and the plumber was very upfront about the maximum cost of the work if he couldnt get the drain out. Fortunately he was able to get one drain out, which saved us about $200 and a hole in the wall. He did have to open up one wall but he was able to locate it in a closet so repairs will be easier for us to do. He was very helpful and courteous- I was really please with his work and felt it was a really fair price given the amount of work he had to do. Ill be using them again for all my plumbing needs.

Review 146 (2024-11-22 - Rating: 5)
My tankless water heater was throwing an error code and I called B&W to diagnose the issue. They were the company that installed the water heater more than 12 years ago (they also installed my HVAC system) and I havent had an issue with it until now with regular maintenance.Bob the plumber showed up early, diagnosed the issue and gave me repair options. He also showed me a maintenance item that I had missed which was appreciated.Water heater is all fixed and Im again impressed with this company. They are the only ones I call with plumbing and HVAC issues and have been perfectly happy with the results. Will continue to use in the future.

Review 147 (2024-06-19 - Rating: 5)
We have used an employee named Mike. He was excellent. He maybe only part time now

Review 148 (2022-08-02 - Rating: 5)
Eric was our tech/professional and was fantastic. We decidded to replace our 9 yr old sump pump with a new dual pump battery backup system. It was quick, efficient and painless. Eric answered each question that I had and I had a bunch.Highly recommended!!

Review 149 (2024-11-27 - Rating: 5)
They always listen to what is wrong and promptly fix it. I am 81 so cant do a lot of repair work .

Review 150 (2023-11-03 - Rating: 5)
Tom arrived on time to replace our humidifier and perform HVAC maintenance. He was efficient, and answered our questions before he left. We would recommend B&W.

Review 151 (2022-07-26 - Rating: 5)
Michael always does an amazing job. We have an old home with old pipes, and Michael is always amazing at telling us possible issues that may arise. Has always arrived on time and is easy to work with. We will continue to use Michael and the B&W team for all of our future plumbing projects.

Review 152 (2023-04-03 - Rating: 5)
Amazing service above and beyond. Discovered furnace malfunction at 4:15 pm on Christmas Eve. 12 degrees and falling outside. Called B&W and Tom Hicks arrived at 7:30 pm. A switch had failed and no power was available to the unit. Tom fixed the problem in less than 30 minutes at nominal cost. We were thrilled. B&W has always done quality work but this was a true test. They were there in our time of need and we know we can count on them. We would give B&W and Tom 10 stars if we could.

Review 153 (2024-01-21 - Rating: 5)
Whenever we call B&W, they are the fastest to respond and fix our problems correctly. Randy was friendly and professional and had our furnace running in less than an hour! Thank you!!

Review 154 (2020-05-05 - Rating: 5)
Update: we had Dave back out to complete the repairs he quoted earlier. The quote was a couple dollars higher than the cost came out to be! Another great experience with B&W and Dave!Dave got here at the beginning of the time frame I was given and was fantastic! Repair done at a reasonable price and quote for future repairs. Kim was great getting us on the schedule quickly! Will definitely be calling again.

Review 155 (2022-09-15 - Rating: 5)
B&W were very accommodating in being able to get the problem resolved the same day I called, which I greatly appreciate! Max was very friendly and professional. Price was reasonable. I would use them again.

Review 156 (2022-07-08 - Rating: 5)
I have used B&W for years now and have always had outstanding service with them. Today Max and Daron came out to do routine maintenance and they were punctual, professional and knowledgeable. Its gentlemen like them that keep me coming back year after year for all of my plumbing needs. As we said in the Military, Bravo Zulu guys; you are second to none!

Review 157 (2024-05-21 - Rating: 5)
They were able to complete the job without me being there. I had preapproved a maximum for the repair because I was traveling out and town.

Review 158 (2020-07-07 - Rating: 5)
Our experience with B&W and Plumber Dave was incredible! Plumber Dave is knowledgeable and explains things very well. His communication skills and ability to answer our questions was fantastic! He took the time to walk around the house (interior and exterior) to better understand how the plumbing worked and what pipes led to where. He even showed us a few things we were unaware of. We had our water heater replaced, sump pump replaced with a battery backup installed, and a water softener installed. Everything was done at a reasonable price too. I would highly recommend B&W and especially Plumber Dave!

Review 159 (2024-06-10 - Rating: 5)
They showed up quickly, same day, and got the drain unclogged fast. It was a clog beyond our ability.

Review 160 (2024-04-01 - Rating: 5)
May did a great job! The wife & I loved him. We love B & W. The best in the city!

Review 161 (2023-11-30 - Rating: 5)
Randy was terrific. He communicated with the challenges were and kept me apprized of the different choices I had in dealing with the plumbing issues in my old house.

Review 162 (2016-07-05 - Rating: 5)
B&W is fantastic! I had a problem with my water heater, and they came out right away. Everyone from the receptionist to the service tech was very friendly and helpful. Dave, the plumber who actually completed the repairs was very knowledgeable, and only replaced the part which actually needed to be replaced instead of trying to pressure me into buying whole new water heater. The price they charged was very reasonable for the work done. Im very impressed and will definitely be calling them the next time something goes wrong with my house.

Review 163 (2019-06-29 - Rating: 5)
I had great experience with B&W today. Dave and Spencer replaced our water heater.It was a bit more complicated than expected because of the limited space in the closet. Dave actually called me after they left the first time to tell me that he might be able to find a replacement water heater of the same capacity that would fit in the space. And he did.The water heater works great, and the installation is first class. Dave answered all of my questions in a way that I could understand.I am very pleased with the experience, and with the value for price I paid. I would recommend B&W, and in particular Dave to anyone else who is considering having a water heater replaced.

Review 164 (2022-03-25 - Rating: 5)
My shower faucet was going crazy! We couldnt turn off our water! We filled out an online form and B&W plumbing called us. We were able to schedule something quickly. They sent out Michael, who was so nice and fixed our faucet. We are so grateful! Thank you for making our shower work again!

Review 165 (2021-08-25 - Rating: 5)
Had a broken compactor. Nate diagnosed it quick. Fixed it even quicker. Told me also how to keep it from happening again so fast in the future. Great price and great service. Will be definitely using the guys in the black truck again in the future for other maintenance needs. Thanks

Review 166 (2021-03-05 - Rating: 5)
B & W did a wonderful job. When I called the operator gave me a very accurate estimate of when someone would be out. The technician was out within an hour of my call and had my furnace working quickly. Everyone was very polite and friendly. Highly recommend.

Review 167 (2022-11-09 - Rating: 5)
Tom was very helpful. My thermostat was not working and even though he did not have one to replace it, he made sure there was a way I could still heat my condo until B&W orders a replacement thermostat. I really appreciate Tom going the extra mile to make sure I am comfortable in my condo!

Review 168 (2023-08-11 - Rating: 5)
Corey is a true professional and extremely courteous. He knows his job and completed it in a timely fashion. I hope to see Corey again on our next maintenance call.

Review 169 (2022-09-10 - Rating: 5)
Plumber Dave and his young assistant diagnosed our problem as a hose bib leak into a lower level bedroom. It was fixed in a timely manner. We have been using B & W for nearly 20 years and will continue to do so for the next 20. We have that much faith and satisfaction with the work they do.

Review 170 (2024-11-20 - Rating: 5)
For the second time now - first time plumbing, second time electrical - B&W did great work quickly while explaining everything I wanted and needed to know.

Review 171 (2022-12-24 - Rating: 5)
David was awesome. Came out on Christmas Eve after we woke up to a water leak. Found the issue and got our water running again. He is set to come come back out for a follow up after the holiday. THANK YOU!

Review 172 (2024-06-17 - Rating: 5)
Excellent service, diagnosed problem quickly and were very neat and tidy. Highly recommend!

Review 173 (2022-04-05 - Rating: 5)
We used B&W to fix our faucet and broken shower. They were able to repair our new faucet after other plumbers had only tried to get us to buy another new faucet. They were fast, efficient and honest about the work that needed to happen. We would recommend them to anyone looking for a plumber!

Review 174 (2018-12-19 - Rating: 5)
We have used B&W for our annual maintenance for years and I believe it has saved us hundreds of dollars over the years. They are always on top of making sure they get out to the house twice a year. The experience is always good and the service guys are always helpful. This year we had Michael, this is at least his second season of inspecting our equipment, it is always nice to see a familiar face. I had questions and he had good answers. Thanks Michael!

Review 175 (2023-10-06 - Rating: 5)
MR. DAVID MCDONOUGH DID A GREAT JOB! HE GAVE ME FRIENDLY SERVICE AND WAS PROFESSIONAL AND PAID ATTENTION TO DETAIL! HE AND HIS TEAM WERE VERY GOOD AT CLEANING UP THE AREA AFTER THE JOB WAS DONE ALSO! I WILL CALL B&H FOR MY NEXT PLUMBING PROJECT!

Review 176 (2024-06-13 - Rating: 5)
The guys were friendly and knowledgeable. Id hire them again for my plumbing needs. Thank you!

Review 177 (2024-05-24 - Rating: 5)
Excellent service, they quickly diagnosed the problem, completed the job within an hour, and the cost was very fair.

Review 178 (2023-07-06 - Rating: 5)
Long time customer. B&W not only keeps my heating and cooling system running smoothly, they have helped me out of multiple plumbing emergencies. If you own an older house, plumber Dave and the rest of B&W are a must!

Review 179 (2024-04-25 - Rating: 5)
B&W is a company I can trust. I’ve used them for both heating/cooling and plumbing. This time it was for plumbing and Dontril was excellent in troubleshooting the issue. He was professional and really cared about what the issue was. I’ll call them again, without hesitation.

Review 180 (2024-04-18 - Rating: 5)
Responsive got service in timely manner. Professional and very knowledgeable. Repaired quickly

Review 181 (2020-10-06 - Rating: 5)
I used this company for installing toilets and water softener. Beth replies my email promptly on Saturday and got me the appointment for the Monday morning. Special thanks to the Michael Bratton, he works really hard to help me with the installation for a day from 10-4 even without taking a break! Thank you so much for the service and the price is pretty reasonable :)

Review 182 (2023-03-10 - Rating: 5)
I needed to have a cartridge inside of the shower faucet replaced . Dontril explained the problem and what was necessary to fix it. He was professional, knowledgeable , and efficient . He was extremely personable and I had every confidence in his work .

Review 183 (2018-11-24 - Rating: 5)
B & W was punctual and did a great job of explaining the installation process and keeping me informed of the progress. They were very efficient and once the project was completed, they showed me how to program and use the new thermostat. I would highly recommend B & W to others. High quality and good work.

Review 184 (2021-03-16 - Rating: 5)
Mitchell expertly diagnosed the source of trouble in a leak we were experiencing. I especially appreciated that he communicated well and thoroughly all the way through the process, and set good expectations about what was going to happen. It turned out to be a relatively simple fix, which kept my cost low, which is always nice!

Review 185 (2022-02-11 - Rating: 5)
Had a plumber come to my condo due to a very large water bill. Citizens said I must have a leak. Upon inspection it was found I do not have a leak and everything was in good working order. He came in the time frame requested, performed his duties very well, very professional and kind. I will definitely recommend this company and use it again.

Review 186 (2016-06-03 - Rating: 5)
Always incredibly helpful and timely. I have had a great experience with B&W each time they come out to service both my air conditioning and heating units. They are quick to fix either if there is a problem.The employees I have spoken with and who have come to my home have all been very friendly and willing to help in any way they can.

Review 187 (2021-05-21 - Rating: 5)
Tom is an excellent technician, extremely responsive and helpful. He came first thing to our house to look at our AC system after we called him at home before he went into work. We can always rely on B & W’s fine service, and Tom is who we ask for!

Review 188 (2023-09-11 - Rating: 5)
Erick was prompt & professional during both appointments at my home. He replaced my toilet and water heater last year. This year, he performed the first annual maintenance on the water heater.

Review 189 (2019-05-12 - Rating: 5)
Repeat customer here. We had a plugged drain. Nick responded quickly (same day within a couple hours of our call) and was courteous and professional. Price was reasonable for the work performed. Will definitely use B&W in the future.

Review 190 (2019-10-11 - Rating: 5)
Nick was great. He showed up early! He was very professional and courteous. He gave me good information. He cleaned up after himself. And, he even put things back under the sink that I had taken out for him.Best of all, he cleared the clog and got the drains working again.I have relied on B & W in the past and will certainly do so in the future.

Review 191 (2023-06-06 - Rating: 5)
Trent was very helpful and professional regarding our AC maintenance and explaining the need and application for additional refrigerant. I was pleased with his results.

Review 192 (2023-10-09 - Rating: 5)
We have used them before and we’re quite satisfied as we are today. David is very knowledgeable and takes pride in his work. Will continue to use this company when needed.

Review 193 (2019-10-16 - Rating: 5)
It was very professional and exceptional service. The tech was knowledgeable, helpful and courteous at all times. Bobby was very helpful with explanation of operations of equipment. He explained the operation of the thermostat to my mom in order for her to understand how to work. The techs clean all mess and put back all the stuff they had to move. Thank You so much. 👍👍👌👌😃😃😃😃