Texas Water Heaters

Photo of Texas Water Heaters

Located in Hutto, Texas

Address: 120 Iron Horse Dr Suite G, Hutto, TX 78634, United States

Phone: +1 512-215-1636

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Language assistance
  • Repair services
  • LGBTQ+ friendly
  • Credit cards
  • Credit cards

Categories

  • Plumber

Photos

Comments

  • Review 1 (2024-11-04 - Rating: 5)

    I discovered an issue with my water heater Friday morning, they were able to get someone out early the next day. Justin was respectful and easy to talk to and fixed the issue quickly. In and out in under an hour, including thorough testing and recommendations to prevent future issues. Completely happy with their work and results.

  • Review 2 (2024-10-18 - Rating: 5)

    I had returned from vacation and my 20 year old water heater had decided to leak, lucky for me it is positioned in the garage. The next morning I called Texas Water Heaters at 0800 and by 4:30pm I had a new water heater installed. Thanks for the quick response and speedy installion, the install team was very professional!!! I would and will recommend Texas Water Heaters to others!!!!!!

  • Review 3 (2024-07-10 - Rating: 5)

    Same day replacement, Technicians were very professional and helpful when we asked questions. This is our second time using this company and they are great to deal with. Side Note: they also do plumbing jobs that we were just made aware of. Looks like we will be using them again if any plumbing issues should arise.

  • Review 4 (2024-10-30 - Rating: 5)

    They were awesome! Very helpful and quick to respond. We greatly appreciate you guys helping to get us our Hot Water back after being without for 2 days!

  • Review 5 (2024-12-24 - Rating: 5)

    I called them because there was a leak with my water heater. They responded quickly and they made it possible to provide same day service.

  • Review 6 (2024-05-22 - Rating: 5)

    I contacted this company on Tuesday May 21, around 11:00am. Troubleshooting was conducted over the phone. Contract was sent via email listing everything installers would do. Justin Russ and his partner arrived at 1:48pm the same day and installed a new water heater. They were courteous, professional and respectful of my property. Received the invoice the next day via email with the exact amount that was quoted to me. They even registered my water heater with the manufacturer for warranty purposes. Awesome and fast service. Recommend this company to anyone with for all their plumbing needs!!

  • Review 7 (2024-05-02 - Rating: 5)

    When we had no hot water after the recent electrical storm, KR, Justin, and Scott responded immediately, restoring function to one tankless unit and explaining the options for repairing or replacing the other unit. The next day they installed a new unit. In the process, they discovered a serious problem with one of our faucets. Justin found a perfect replacement and installed it the next day. We’re grateful for the good service they’ve provided this week and in previous years.

  • Review 8 (2024-12-20 - Rating: 5)

    Arrived as scheduled, were quite professional and cleaned up the area after the install.

  • Review 9 (2024-03-16 - Rating: 5)

    Unbelievable service. Called yesterday at around 5:30 pm, our water heater broke, and they were here at 8:15 am this morning. It’s Saturday and they were in and out in a hour. I can’t even remember the last time I’ve had genuinely exceptional service with zero hiccups. Five stars is not enough. I’d call these guys to do everything if I could. Keep up the old Texas style good work!!!!

  • Review 10 (2024-06-28 - Rating: 5)

    Extremely professional, prompt, courteous, thorough, helpful and worth the price. Dont haggle with these folks, their price is worth it. Justin and KR (the manager) and Scott were superb.

  • Review 11 (2024-07-19 - Rating: 5)

    Great experience with Texas Water Heaters. They were prompt, price-competitive and very accommodating. I would highly recommend them.

  • Review 12 (2024-05-08 - Rating: 5)

    I called to get a quote on Monday. They gave me a very good price and install the water heater on Tuesday. I took about an hour for the installation.I would definitely use them for and a plumbing needs

  • Review 13 (2024-05-16 - Rating: 4)

    The men were professional, quick and efficient at getting the old one out and a new one installed in a closet in my garage. I felt the price was 500 too much but I was needing it right now. I would tell anyone to get lots of estimates.

  • Review 14 (2024-09-11 - Rating: 5)

    They were professional, responsive to my emergency and got me back up and making hot water within hours!

  • Review 15 (2024-08-07 - Rating: 5)

    This is a great company! They fix it right, the first time. We have been working with them for over a decade.

  • Review 16 (2023-12-12 - Rating: 5)

    Texas Water Heaters installed a new water heater for our house October 16th with Justin Russ as the technician. It was smooth in and out job done. After almost 3 months, the water stopped being hot which is weird for a new installed water heater. I emailed them to come check it out and they scheduled me right away next day. I was so glad that they got me so quick. Justin figured out the issue and fixed it in no time. Hot water is back on.Thank you so much for everything. I will surely recommend TEXAS WATER HEATERS TO ALL MY FRIENDS AND FAMILY.THANK YOU JUSTIN! 😊 🙏🏾

  • Review 17 (2023-10-04 - Rating: 5)

    Justin showed up 2 hours after my initial call. I had a water heater leak. He not only fixed the problem but also provided valuable advice on mitigating the water damage. He was very friendly and professional. I super appreciated the quick response and kindness.

  • Review 18 (2024-11-22 - Rating: 5)

    KR, Michele and the entire team are great! Highly recommend them...

  • Review 19 (2023-10-09 - Rating: 5)

    In todays day and age of zero customer service with most businesseswe all deal with, working with KR and his team stood out as an exceptional experience. They came out ASAP to replace a busted water heater. KR KNOWS HIS STUFF. He was able to diagnose the issue, over the phone, within 5 mins by asking me to run a systematic check of the issue. He was absolutely right. The pricing they gave me was fair (not too high, not too low...both are concerning). They pulled a permit and even scheduled the inspection. Its clear that they know what they are doing. I will replace 2 more water heaters through them this year. Kudos to KR for running a tight ship.

  • Review 20 (2024-02-02 - Rating: 5)

    Not only did they come out same day when I called around 11-12AM… they were over $400 cheaper than the person I usually call. Justin was in and out of my house in 1.5 hours with a brand new water heater. Thank you so much!

  • Review 21 (2024-02-26 - Rating: 5)

    Had a water valve broke off while flushing tankless water heater. Called Texas Water Heaters and they were able to come on the same day and got the valves replaced in under an hour. They were also careful to use shoe covers indoors. I would highly recommend them for any plumbing repairs or water heater installation.

  • Review 22 (2024-11-26 - Rating: 5)

    These guys are always efficient, thorough, courteous and trustworthy! Carlos completed our annual service. On time, efficient & very polite!

  • Review 23 (2024-05-30 - Rating: 5)

    Worked very fast and very clean install. You will pay a premium, but worth it for dependable contractors that get the job done right.

  • Review 24 (2023-12-28 - Rating: 5)

    Excellent as always! Been a Texas Water Heaters customer since 2015. Wont go anywhere else!Did an AC upgrade in 2015, spent 15k on it. Less than a week later my tank went out. Called around to find a replacement and Texas Water Heaters came out that day and installed a loaner tank! The owner then explained that by code they had to check all gas lines for leaks before installing a gas tankless. Turns out they could replace all my lines for less than the inspection! Went with it and never looked back! That Rinnai tankless rocked!!!Fast forward to 2023. Gas company is telling us we have to upgrade their external meter. To do so would destroy my wifes beloved garden. One call to Texas Water Heaters and they quote a replacement all electric heater at half the cost of any competitor I asked!They said theyd be onsite between 11am and 2:30pm. Crew arrived at 10am and finished at 10:38 after a run to get an electrical fitting (one they didnt need to supply per quote but did because theyre just that good) to make sure the electricians coming at 2:30 could finish the job same day!Call them, get the quote, accept it and lean back knowing youre in good hands. This company will get 100% of all my business on future projects.Im not one who throws names out when asked unless I feel 100% confident that I can recommend the best. I would hate to have a friend ask for a recommendation only to have them get sub par service.That said, from what this company has done for me, I will blindly and wholeheartedly recommend you get them to do your water heater project!Texas Water Heaters is a quality driven company that delivers excellence! You will not go wrong giving them your business. You will not regret it!!!!!!

  • Review 25 (2023-12-05 - Rating: 5)

    Aaron arrived exactly when he said he would and got the job done in 45 minutes. Very professional and great communicator. We’ll see you again for our next check up.

  • Review 26 (2023-10-16 - Rating: 5)

    KR is a real old school professional who takes his business seriously.I got quotes from $5,000-$10,000 for a tank hot water heater from the big plumbing companies (Home Depot aligned ARS rescue rooter for example) with all the sales agents..way overpriced and high pressure sales..I reached out to Texas Heaters with a google search and my quote was 50% cheaper AND it included a special booster pump which gives us more hot water than a typical 50ga tank.I feel it’s important to mention that we we did experience one anomaly, but they zeroed it down to an issue that was due to manufacturer error; but KR and his team never gave up and they came back two times and even called me Sunday morning as KR had thought about it all night the night before. He called me Sunday morning and walked me thru what I needed to do (very simple)… I took his advice and made one simple adjustment and we had perfect hot water.They never give up. They will always strive for excellence, and I’m very proud of them.You should never worry about your experience with this company and you will save several hundred, if not thousands of dollars. They are the masters of their specific trade.Seth

  • Review 27 (2024-04-11 - Rating: 5)

    The crew was on time and completed their work very quickly. They were courteous, competent and professional. I highly recommend this company.

  • Review 28 (2023-11-07 - Rating: 5)

    Jason did a great job fixing the valves for our tankless water heater. He finished promptly and professionally. Well definitely call them again for any future tankless water needs.

  • Review 29 (2023-09-02 - Rating: 5)

    I got NBD service on a saturday from Texas Water Heaters after mine went out in my rental property with tenants moving in today. Very responsive and helpful and a fair price. The phone service was helpful and gave me a $100 discount for NBD / Saturday service and the technician was on time and really good at his job. Id recommend this company to friends.

  • Review 30 (2024-12-03 - Rating: 5)

    Replaced my hot water heater and a kitchen faucet in no time at all. Very satisfied. Shout out to Justin for being professional and efficient.

  • Review 31 (2024-01-06 - Rating: 5)

    I called for some advice and guidance and the gentlemen I spoke to was fantastic. Highly knowledgeable and was able to answer my questions immediately. I ended up not needing their services but if I did, I would hire them in a heartbeat!

  • Review 32 (2023-07-13 - Rating: 5)

    Texas Water Heaters has always been prompt, courteous, personable, and professional. They do a great job of servicing our tankless water heaters. We have used them for over 10 years and will continue to do so.

  • Review 33 (2024-05-31 - Rating: 5)

    Guys were so professional. Polite, & cleaned up!! So glad I chose Tx Water Heaters! KR & Michelle are amazing too!

  • Review 34 (2023-09-07 - Rating: 5)

    Eduardo was friendly and informative. He did a great job flushing our water heaters. I appreciate that this business reminds you to do that. I would surely forget to do it at all if they didnt.

  • Review 35 (2023-11-03 - Rating: 5)

    Annual tankless water heater preventive maintenance.Aaron was excellent!!Arrived early. Highly efficient. Personable. Knowledgeable. Professional. Another outstanding experience with TWH!

  • Review 36 (2024-07-19 - Rating: 5)

    Scott was great. Checked out everything, quick service, friendly and helpful. Thanks!!!

  • Review 37 (2022-12-29 - Rating: 5)

    Justin came over to help replace the parts on our gas water heater and he was GREAT! Friendly to chat with, was able to replace the gas valve and pilot light really quickly, and he gave me some good advice to make sure we maintain our water heater properly. If I run into any water heater issues again in the future, I know I can count on Texas Water Heaters!

  • Review 38 (2024-12-11 - Rating: 5)

    Very pleased with the service and installation of a new Rheem water heater; this was replacing an old Rheem water heater that was also installed by Texas Water heaters back in 2010; it was still working after 14 yrs and never had to service it during that time; that is one of the reasons I trusted TWH; the installers Justin and his partner were very efficient and did an excellent job and the whole process went smoothly with Michelle in the office and the owner who were very nice answering my questions and helping me get the right water heater for my needs.I highly recommend Texas Water Heaters.

  • Review 39 (2024-11-07 - Rating: 5)

    Texas Water Heaters installed our new tankless water heater. They were competitively priced, completed the work quickly, answered all of our questions and saw the project through the city inspection phase. Highly recommend.

  • Review 40 (2023-01-07 - Rating: 5)

    I had been waiting for a week for another plumbing company to service my hot water heater after the Christmas freeze. I called Texas Water Heaters to see if they had any sooner availability. On the phone, the guy asked me a couple questions about what the issues were. Ultimately, he was able to fix my problem over the phone. I am very appreciative that he took a little extra time to talk to me and help diagnose the issue.I will be calling your company for my future plumbing needs!My most sincere appreciation,Emma

  • Review 41 (2023-09-05 - Rating: 5)

    You have always provided great service as a company, from the calling to make an appointment to reminding of the appointment. Every technician that comes out has been super friendly and easy to work with. Doing great as a company.

  • Review 42 (2024-08-06 - Rating: 5)

    Fast and great service as usual! Really appreciate your help. Professional and understanding service.

  • Review 43 (2024-01-26 - Rating: 5)

    Made the call at noon for a new water heater. It was professionally installed by 2 very nice guys by 5pm. I would use them again.

  • Review 44 (2024-12-10 - Rating: 5)

    Juston and Ray did an awesome job.

  • Review 45 (2022-01-26 - Rating: 5)

    We had a catastrophic failure of our conventional water heater in our attic. So I called Texas Water Heaters. I explained the situation and they rearranged their schedule to have a tank-less water heater installed the next day. Communication was awesome. They kept me apprised of their efforts to reschedule and confirmed that theyd be able to install the next day. They said theyd call 20-30 min before arrival (which they did.) They also said itd take all day, but once the guy got there, he estimated itd be done by lunch time. At 12:15, we had a replacement water heater in our house. The installer was very knowledgeable, courteous and efficient. They respected our floors by wearing plastic boots over their shoes and also putting down drop cloths from the door, up the stairs, to our second-floor attic access ladder. Very impressed with this company and their service. Would recommend.

  • Review 46 (2024-09-20 - Rating: 5)

    There are fewer and fewer great companies these days, and Texas Water Heaters is one of the great ones. Super easy working with all team members. Quoting was fast, competitive, and easy. Everyone here is extrememly nice. The installers were friendly, fast, and efficient as well. Will for sure use this comapny again. These guys know their stuff!

  • Review 47 (2024-08-01 - Rating: 5)

    Very quick and easy. Pricing was good and fair. I did shop around and they had the best reviews, communication, and price. Will be recommending to other home owners

  • Review 48 (2024-08-07 - Rating: 5)

    This is my second time to use this company. Their pricing is fair and quality of service is excellent. They are knowledgeable and easy to work with. Scott even took care of a wasp nest near my unit! I will be calling them for other service needs

  • Review 49 (2022-01-26 - Rating: 5)

    We are in the process if selling our home and replacing the water heater was part of our contract. Needless to say, I was rather reluctant since we have never had an issue with our hot water or water pressure.After calling around to a few different companies, I decided to go with Texas Water Heaters. Their prices were fair, where other companies seemed to overcharge. They gave me a quote over the phone, which larger, more commercially known companies refused to do as part of their more aggressive sales tactics.I wish I remembered their names, but the technicians were great. They explained their process, asked if I had any questions and were done in about an hour.My only complaint is that they mistakenly let my pup out of the house, which is more my fault than theirs. But they quickly found her and brought her back home. So if you have pets, maybe keep them in the garage or a kennel while they work.I will definitely be using this company for all my future plumbing needs once we are settled into our new home.

  • Review 50 (2024-12-11 - Rating: 5)

    Repairmen were on time and took care of the problem quickly.

  • Review 51 (2024-08-30 - Rating: 5)

    When we called to ask about an estimate and schedule our water heater installation, the man who answered the phone made us feel comfortable about our decision and was open to any questions about the water heater. The install was quick and professional. Thank you!

  • Review 52 (2022-01-26 - Rating: 5)

    These guys are HEROES getting the Austin community back on its feet following the unprecedented cold wave that left so many homes with broken water heaters. The service has far exceeded my expectations, with a very reasonable price considering the extreme demand. Tony Russ was my installation technician and Ive rarely met such a dedicated service person. And everyone else Ive spoken to, from K.R. the owner to Anita (I think?) the receptionist, has been most courteous and helpful. More details about my experience below:After noticing that our water heaters started leaking after the pipes in our attic thawed, I called a few service companies and TWH were the first -and only ones- to reply. I quickly got on the phone with K.R. who had all the answers I needed, and I had an estimate within 15 minutes on the phone. I did a bit of research and found that the estimate was very fair and I was getting a better replacement Rinnai tankless unit for my busted pair of Rheem heaters. By end of day Wednesday I had approved the estimate, all online and a super easy process, and I was scheduled for Friday! At that point I didnt even think I was going to get a hold of anyone before at least two weeks - if not more.Because of the icy conditions remaining on Friday, it ended up being pushed to Saturday afternoon, I was told I was the last job for the day.6pm came, no one yet. 7pm, at that point I thought they were not gonna show up anymore. But shortly after that I get a message that Tony was on his way! I had given up hope, but he finally showed up with his apprentice, and even his wife who driving alongside them to help out. They worked through the evening and night, doing everything carefully and properly, and by midnight I had hot water in my house! They took special care to be as quiet as possible since my kids were already in bed, and everything looked pristine when they left. I told them then, but I want to say it again here, that I was so thankful and impressed at how dedicated and nice everyone was. And I didnt pay a single dollar over what was in the estimate, even with the extended hours.TWH is one of these local companies taking pride in serving their community, not trying to fill a shareholders pockets. I commend them for stepping up to the plate following this natural disaster -being affected themselves- showing integrity rather than greed. They will have my business from now on for any future water heating service/repair needs.

  • Review 53 (2024-03-23 - Rating: 5)

    The service tech was professional and courteous! He did the job right and quickly. Thank you!

  • Review 54 (2023-07-25 - Rating: 5)

    Eduardo came on time, did the work, was interesting and pleasant. Thank you for a job well done! Hope to see you again next year. : )

  • Review 55 (2022-01-26 - Rating: 5)

    We had them replace our old tank water heater with a tankless. We also have them do the yearly flush. I think they did a great job and also like they do their own work. Always friendly and professional.

  • Review 56 (2024-12-03 - Rating: 5)

    Tony was good, justin was great.

  • Review 57 (2023-09-06 - Rating: 5)

    Eduardo was exceptionally knowledgeable and he did an excellent job with flushing the tank and re-familiarizing me with the system’s functionality. Great job!

  • Review 58 (2022-01-26 - Rating: 5)

    Texas Water Heater did an excellent job installing my tankless water heater. They were on time, extremely pleasant, and explained in detail what they were going to do and what they did. I highly recommend them for water heater service. I plain on having them do an annual check up each year. Thank you Texas Water Heater team.

  • Review 59 (2024-06-27 - Rating: 5)

    They have been servicing our Tankless water heater annually. Always great work easy to work with them. Highly recommend

  • Review 60 (2022-01-26 - Rating: 5)

    Patrick was great. He patiently resolved our problem with the Wi-Fi on the new Rinnai water heater. He was friendly, professional, and never seemed bothered while he had to climb the attic stairs repeatedly to get our recirculating pump working.

  • Review 61 (2024-08-09 - Rating: 5)

    Great company and great service. I love my thankless hot water heater and Texas Water Heater plumbers are very experienced. Scott is fabulous!

  • Review 62 (2024-02-09 - Rating: 5)

    Great experience. Quick response time. Very courteous and able to add a laugh to a trying situation. Will use them again in the future

  • Review 63 (2022-01-26 - Rating: 5)

    Tony Russ and Aaron did an awesome job with the tankless flush. In addition, they took the time to educate me, were courteous and friendly and above all else professional. Thank you for your honesty and hard work.

  • Review 64 (2024-10-08 - Rating: 5)

    Scott was very professional and courteous.

  • Review 65 (2022-01-26 - Rating: 5)

    Great installation and regular service each year, where the company reaches out proactively. Only complaint is occasionally the hot water will stop if the shower head is becoming clogged, so you should do regular maintenance to clear out hard water depoits.

  • Review 66 (2022-01-26 - Rating: 5)

    Aaron and Patrick did a great job. I highly recommend them and Texas Water Heaters. They were very helpful on the phone before work, and kept me informed by text and email along the way. Thanks.

  • Review 67 (2024-02-22 - Rating: 5)

    Really appreciated the quick scheduling and performance of flushing our tankless water heater. I know I could do this myself, but Id rather have a professional do it right!

  • Review 68 (2022-01-26 - Rating: 5)

    Do your diligence, and trust in these experts -Journeyman Tony came out with his apprentices Patrick and Aaron. My install was for a typical 1 story, 40 gal gas water heater. Let me tell you, these are the guys you WANT walking up your driveway.I have been on both sides of the handyman equation, both as customer and service provider. When I let Tony in to assess the old water heater removal, and how theyd do the installation of the new one, I could see his brain start clicking. He assessed all hurdles ahead of starting the work, and involved me in the discussion when new problems arose. When problems arose during the install he handled them instinctively. There was still cross training happening between Tony and his apprentices. Tony taught all the small details of both the install itself, as well as customer satisfaction (no tools on the countertops, etc.). As someone who was shopping for both price and quality, Texas Heaters is a great team to bet your money on.Now, ADVICE: This is unrelated to Texas Heaters and just broad advice for anyone getting a water tank installed.- This isnt a clean operation, so save yourself from a dirty carpet and get old bed sheets or painters drop cloths laid down ahead of time.- On older homes (mine was 70s) with outdated fittings, there may be a gas pressure test required. If that comes about, the scope of work drastically changes. Ask about it within the first 10 mins of the meeting.- For water heaters with no drain line, there is a +$400-600 shutoff sensor thats required for the drain pan. I called three companies for quotes, and only Lynn had the foresight to ask about the draining situation. Texas Heater quotes may be higher than other like-sized companies; but make sure youre comparing apples-to-apples.- Budget +$300-500 for permits. They may not be required given your situation, but City of Austin loves its building codes. Texas Heaters doesnt profit off permits.

  • Review 69 (2024-07-30 - Rating: 5)

    The technician showed up at my house on time in order to flush my water heaterhe performed the procedure professionally and cleaned up any and all mess that was generated. I am very satisfied with the service

  • Review 70 (2023-08-16 - Rating: 5)

    Great company to work with. Very fast with one of the most professional plumbing teams Ive worked with.

  • Review 71 (2022-01-26 - Rating: 5)

    Texas Water Heaters represents what our Austin community is about! They helped us get our tankless water heater replaced and went above & beyond to get us taken care of. Were a customer of yours from here on. Thank you Becki, Anita, & Patrick for helping us!

  • Review 72 (2024-09-10 - Rating: 5)

    Great service, professional, very satisfied.

  • Review 73 (2024-01-12 - Rating: 5)

    Great service today, honest, and shared great insights on how to keep my tankless water heater clean.

  • Review 74 (2024-08-05 - Rating: 5)

    Scotty, the repairman, was professional, knowledgeable, & courteous.

  • Review 75 (2024-11-06 - Rating: 5)

    I’m always pleased with the comprehensive maintenance services from TWH—keeping my Rinnai in tip-top shape!

  • Review 76 (2022-01-26 - Rating: 5)

    Matt and Shaq replaced our hot water heater today. Good guys, showed up early and did the job in 20 minutes. Good work and fast.

  • Review 77 (2022-01-26 - Rating: 5)

    Timely, courteous, helpful, professional. Even offered to move and put the washing machine back in position. Ill call them again in 15 or so years when this water heater needs replacing.

  • Review 78 (2024-05-13 - Rating: 5)

    Installed a new bradford white water heater today. They did a good job.

  • Review 79 (2022-01-26 - Rating: 5)

    The crew from Texas Heaters showed up on time, and conducted themselves very professionally and courteously. We are glad to be rid of the tank water heater they replaced with a tankless one, and will definitely call Texas Water Heaters for they early maintenance.

  • Review 80 (2024-10-22 - Rating: 5)

    Justin, Thanks for the quick repair!

  • Review 81 (2024-03-26 - Rating: 5)

    Always pleasant usually in and out within 30-40 minutes. Always on time.

  • Review 82 (2023-12-04 - Rating: 5)

    Aaron did a very good job servicing my water heater. Thanks.

  • Review 83 (2024-07-16 - Rating: 5)

    Always very responsive, courteous, and prompt.

  • Review 84 (2024-07-31 - Rating: 5)

    Very fast, courteous and professional service

  • Review 85 (2023-10-05 - Rating: 5)

    Professional and QUICK! Service. Justin and Lalo were exceptional.

  • Review 86 (2023-08-31 - Rating: 5)

    Eduardo got my water heater cold water filter situation taken care of and me back online. Thaks!

  • Review 87 (2024-10-03 - Rating: 5)

    I had my 1year service call today for my tankless water heater. Scott was on time, friendly & efficient in performing the annual maintenance. Really appreciate!Really pleased fr start to finish! I submitted a late nite online request & the very next morning worked w/Michelle & KR to get my existing tankless replaced (17yrs later). They are GREAT w/communications, keeping in touch as they scheduled, traveled and finished up the job. Their service and installation req’d very lil of me (thanks much!) & it looks as nice as my original one. For anyone considering investing in a tankless, it’s one of the best investments in my home that I have made & I HIGHLY RECOMMEND Texas Water Heaters for your purchase and install needs. Special thanks to JR and his sidekick. Timely, professional & experienced … thanks guys for your time and efforts in this Texas heat. I appreciate!

  • Review 88 (2024-02-06 - Rating: 5)

    Scott is highly recommended. Professional, personable, and thorough.

  • Review 89 (2024-06-21 - Rating: 5)

    Scott was very professional and arrived on time .

  • Review 90 (2024-03-01 - Rating: 4)

    The owner, KR was extremely helpful and provided excellent advice. The price was the very fair. I would have rated a 5 star, but even though the delivery technicians were very prompt, knowledgeable and efficient, they scratched and dented the hot water tank. I decided on 40 gal instead of a 50 gal just to prevent this from happening. However, I would highly recommend Texas Water Heaters.

  • Review 91 (2024-07-10 - Rating: 5)

    Quick response and the installers knew what they were doing.

  • Review 92 (2022-01-26 - Rating: 5)

    The installation was done in a timely, courteous, and professional manner. We recommend working with this firm.

  • Review 93 (2023-08-07 - Rating: 5)

    Always great service. I especially appreciate the yearly reminder for maintenance.

  • Review 94 (2024-01-29 - Rating: 5)

    Friendly service, on-time and required minimal interaction which helped since I was on a business call and needed to focus on that. One question: it would be good to have get post-service observations on the condition and efficiency of the water heater. Please email me.

  • Review 95 (2024-02-16 - Rating: 5)

    I am always delighted with the service I receive from Texas Water Heaters. Today the technician, Scott, was respectful, extremely knowledgeable and skilled in his field. Texas Water Heaters is trustworthy, reliable, proficient and the company has integrity.

  • Review 96 (2024-06-07 - Rating: 5)

    The heaters are working much better. I didn’t realize they were that clogged.

  • Review 97 (2024-09-27 - Rating: 5)

    Amazing customer service

  • Review 98 (2024-02-09 - Rating: 5)

    Great technician. Efficient, knowledgable, and courteous as well.

  • Review 99 (2024-02-08 - Rating: 5)

    Aaron showed up on-time (a little early actually) and took care of us. Thanks!Since then, KR helped me troubleshoot my system (cleaning and opening up the shower head to keep the pressure up so the water was consistently hot) over the phone. Above and beyond service. Thanks.

  • Review 100 (2023-09-01 - Rating: 5)

    Complete service the day after my call. Very pleased.

  • Review 101 (2023-09-05 - Rating: 5)

    I love this company. They installed my tankless water heater some years back. They come back to service it every year. During the initial install, ceiling dry wall was broken. They scheduled with me and a worker who came and fixed it good as new--fast and free. They are an honest company that does good work. I have never had a problem with them.

  • Review 102 (2024-01-22 - Rating: 5)

    We purchased a Rinnai tankless water heater from Texas Water Heaters 8 years ago. The installation went flawlessly, and we have never had a problem with the system. Their technicians perform an annual maintenance flush on it. They are always professional and on time. If you are considering converting from a conventional tank heater to a tankless one, I strongly recommend this company.

  • Review 103 (2024-02-15 - Rating: 5)

    The installation of the new water heater went without a hitch. They did a full cleanup after draining the old system. Out and done within roughly an hour.

  • Review 104 (2022-01-26 - Rating: 5)

    We got the water heater flushed today. It was timely service and great work

  • Review 105 (2023-12-28 - Rating: 5)

    Thorough tankless water heater flush. Courteous technician. Friendly. Knowledgeable.

  • Review 106 (2024-01-18 - Rating: 5)

    Very knowledgeable owner and staff. Installed a new hot outdoor water heater during the freeze the next day.

  • Review 107 (2023-10-24 - Rating: 5)

    Great service, Eduardo was timely and professional.

  • Review 108 (2024-11-05 - Rating: 5)

    Fantastic experience, from the ease of scheduling the appointment, the communication with me, to the service work done. Aaron did a great job. Thanks!

  • Review 109 (2024-03-16 - Rating: 5)

    Best customer service I have experienced in many many years

  • Review 110 (2024-03-25 - Rating: 5)

    Great prices, service, and products.

  • Review 111 (2023-11-27 - Rating: 5)

    Very quick scheduling and professional work

  • Review 112 (2023-10-16 - Rating: 5)

    Both guys were excellent! Ty

  • Review 113 (2024-01-22 - Rating: 5)

    Professional. Knowledgeable. Efficient. Choose these guys!

  • Review 114 (2022-01-26 - Rating: 5)

    Professional. Competitive pricing. Helped guide me to the right choice for my home.

  • Review 115 (2024-11-21 - Rating: 5)

    Great

  • Review 116 (2023-08-09 - Rating: 5)

    I had a leak as we were leaving on vacation. Texas Water Heaters got here quickly and turn things off so I could leave without worrying. They are the best.

  • Review 117 (2024-07-02 - Rating: 5)

    Another great job!

  • Review 118 (2024-01-15 - Rating: 5)

    Always great and reliable service - professional, knowledgeable, and timely!

  • Review 119 (2023-11-21 - Rating: 5)

    Aaron was professiona, congenial and did a good job explaining what he did.

  • Review 120 (2024-11-08 - Rating: 5)

    Prompt scheduling and service

  • Review 121 (2024-06-11 - Rating: 5)

    Great and professional service!

  • Review 122 (2024-04-01 - Rating: 5)

    Prompt, courteous, and good at what they do.

  • Review 123 (2022-10-04 - Rating: 5)

    Only got a quote. The staff was friendly and helpful.

  • Review 124 (2024-08-28 - Rating: 5)

    Technician was excellent

  • Review 125 (2024-11-01 - Rating: 5)

    On time, professional, and completed work fast, as always

  • Review 126 (2024-09-18 - Rating: 5)

    The technician was very professional and efficient. Scheduling with the office was quick and easy.

  • Review 127 (2024-01-23 - Rating: 5)

    Very responsive, easy to work with.

  • Review 128 (2023-07-30 - Rating: 5)

    Received the excellent level of service I have received from them in the past. It is why I continue to use them.

  • Review 129 (2024-09-05 - Rating: 5)

    Great service. Quick and professional.

  • Review 130 (2023-09-05 - Rating: 5)

    Came at the time agreed. Completed work timely.

  • Review 131 (2024-03-22 - Rating: 5)

    Knowledgeable, efficient, & respectful of the property.

  • Review 132 (2023-12-26 - Rating: 5)

    Installers were quick and professional

  • Review 133 (2022-01-26 - Rating: 5)

    Excellent service, knowledgeable and honest, went above and beyond.

  • Review 134 (2024-01-25 - Rating: 5)

    Punctual and efficient

  • Review 135 (2022-01-26 - Rating: 5)

    When deciding what type water heater to install, provided great info on types, costs, and benefits. Kept in touch during ordering, scheduling, and install. Great installation team - completed without issue, left area clean, and told us to call anytime if issues arose (they have not). And, registered the water heater warranty for us. Good from start to finish.

  • Review 136 (2024-05-18 - Rating: 5)

    Professional prompt service!

  • Review 137 (2023-11-15 - Rating: 5)

    Prompt and courteous service as usual

  • Review 138 (2024-01-11 - Rating: 5)

    Worked quickly very polite

  • Review 139 (2022-01-26 - Rating: 5)

    Called at 9:30, techs are out now, 10:56, if anyone needs service, give these guys a call, they do what they say their going to do!!! A million clapping hands for Texas water heaters, so thankful!!!!! And the city was going to charge me $50 to come out and turn my water at the main back on, so they guys turned it back on for me, truly just a blessing these guys have been!!!!!

  • Review 140 (2024-01-31 - Rating: 5)

    On time. Efficient. Trustworthy.

  • Review 141 (2022-01-26 - Rating: 4)

    Received same day service on a hot water heater installation. Technician was on time, courteous, and did a good job. Very satisfied.

  • Review 142 (2024-01-12 - Rating: 5)

    Great company to work with!

  • Review 143 (2022-01-26 - Rating: 5)

    Came in under budget and did a great job.

  • Review 144 (2024-01-18 - Rating: 5)

    Prompt and great communication.

  • Review 145 (2024-05-22 - Rating: 5)

    Awesome as always

  • Review 146 (2024-12-11 - Rating: 5)

    Excellent

  • Review 147 (2024-05-14 - Rating: 5)

    Hot showers at last...Thanks TWH...

  • Review 148 (2022-08-04 - Rating: 5)

    Nice people.

  • Review 149 (2022-01-26 - Rating: 5)

    Great Company

  • Review 150 (2025-01-11 - Rating: 5)

    They were great! They provided details about the service (personable and friendly), priced out options, and were professional. I would highly recommend.

  • Review 151 (2025-01-07 - Rating: 5)

    Nice. Professional. Doesn’t waste time. I’ve used them for years.