Protex Plumbing & Mechanical, LP

Photo of Protex Plumbing & Mechanical, LP

Located in Hutto, Texas

Address: 1151 Co Rd 118, Hutto, TX 78634, United States

Phone: +1 512-846-6400

Rating: 4.7

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Comments

  • Review 1 (2024-10-28 - Rating: 5)

    We worked with Eddie and he was fantastic! He was extremely knowledgeable and was able to resolve ALL of our issues in an extremely timely fashion and was able to help us better protect our plumbing with advice he offered. Protex was able to come out on very short notice to address my requested issues- I will be calling again when I am in need and recommending them to all friends in the area in need of a great plumber!!

  • Review 2 (2024-09-27 - Rating: 5)

    Great work as always from Protex. Manny as usual was quick and helpful and Jim Woods did a great job solving our water heater issue! Thank you!Big thanks to Jason today for repairing our ghost flushing toilet. He was professional, friendly and knowledgeable. Well done!

  • Review 3 (2024-12-09 - Rating: 5)

    Michael was professional, friendly and skilled. He fixed our water leak quickly and cleaned up after. We will definitely use this company again.

  • Review 4 (2024-12-23 - Rating: 5)

    Hamid was outstanding ! He was quite respectful, demonstrated excellent listening skills and efficiently addressed and with confidence and seemingly ease resolved the three issues we had asked to be fixed.Hamid was professional and no doubt is a credit to Pro-Tech Plumbing! Thank you Hamid!

  • Review 5 (2025-01-04 - Rating: 5)

    Very appreciative, the people stayed and worked on making sure the leak was fixed. They were very professional and friendly and kept us informed what was going on.

  • Review 6 (2024-12-20 - Rating: 5)

    Exceptional, on-time service, very professional. Jason was very attentive to our concerns and provided great feedback on our problem and was able to fix it in a very timely manner. Definitely recommend protex plumbing and mechanical to my friends and neighbors.

  • Review 7 (2024-11-06 - Rating: 5)

    We had excellent care and the tech listen to our concerns and made sure to check and fixed them, this company’s service was way better service than another company that we had previously that had acted like they check but really didn’t. Will definitely use their services again in future.

  • Review 8 (2024-12-11 - Rating: 4)

    Gregg from ProTex was incredible & provided excellent warranty work. Shout-out to Scott Felder Homes for arranging everything. They are 5 Star!

  • Review 9 (2024-10-08 - Rating: 5)

    Highly recommend them. Pretty good at their stuffs and work was done very neatly and in quick time. Milad is highly experienced and do a really great job.

  • Review 10 (2024-10-16 - Rating: 5)

    I appreciate the timely text notifications regarding the plumbers arrival. The plumber was courteous and professional, and he completed the job efficiently. Overall, I was very satisfied with the service provided.

  • Review 11 (2024-12-30 - Rating: 5)

    James Woods at Protex did a fantastic job fixing a leak and other plumbing issues.Highly recommend

  • Review 12 (2024-09-02 - Rating: 5)

    Eddie came by to take care of a plumbing leak. He is very knowledgeable and courteous. He was quickly able to identify the cause of the leak and fix it.

  • Review 13 (2024-08-21 - Rating: 5)

    Great work by the two that came out to my house. Explained what the issues were and were able to fix within an hour. Also gave preventative tips, which was great!

  • Review 14 (2024-12-09 - Rating: 5)

    James was so professional and he cane in got job done. Answer my questions thank you Mr. Wood for professional and knowledge and craftsmanship of your work.

  • Review 15 (2025-01-03 - Rating: 5)

    Best around! Give these guys a call, their service is unmatched!

  • Review 16 (2024-09-30 - Rating: 5)

    Fantastic visit from Alexander. Professional, knowledgeable nice person. He went above and beyond with making sure everything is good to go. Thank you!

  • Review 17 (2024-12-13 - Rating: 5)

    ProTex is fantastic. Very professional and very efficient. They showed up on time and were very thorough.

  • Review 18 (2024-09-11 - Rating: 5)

    Very quick and professional service. Jason sent me a note before showing up and completed my issue in less than an hour.

  • Review 19 (2024-09-18 - Rating: 5)

    I highly recommend Protex Plumbing. They were on time, professional and service provided was exceptional. I have total trust in their recommendations and their work.

  • Review 20 (2024-07-08 - Rating: 5)

    The team is quick to respond! They worked out for a tech to come by even same day even though they were totally booked. The tech, James, was very polite and helpful and fixed the issue quickly

  • Review 21 (2024-09-25 - Rating: 5)

    I appreciated the heads up with an ETA, very professional and courteous, got the job done and did it with a smile. I would highly recommend them.

  • Review 22 (2025-01-03 - Rating: 5)

    These guys are the best! They’ve replaced my water heater and a toilet. They were very responsive, kept me updated on what was going on and did excellent work! Give them a call!

  • Review 23 (2024-08-28 - Rating: 5)

    Eddie was GREAT!!! Explained what happed and got to work!! Thank you so much for getting my sink up and running

  • Review 24 (2024-06-28 - Rating: 5)

    Really appreciate Greg, our technician, going the extra mile to help us troubleshoot issues with our Rinnai tankless water heater. My biggest regret was not calling Protex first. I worked with other companies with no resolution, but Protex went above and beyond to help us resolve the issue. Great work by a great team!

  • Review 25 (2024-10-03 - Rating: 5)

    Great customer service, Detailed from the first conversation of prepping for the job to the letting us know the job was complete

  • Review 26 (2024-09-11 - Rating: 5)

    Arrived early! Competent, fast, and friendly… what more could you ask for? Highly recommend!

  • Review 27 (2024-12-19 - Rating: 5)

    Did a great job. Cleaned the area afterwards. Thank you to Alexander.

  • Review 28 (2024-09-06 - Rating: 5)

    Quick to visit, and was very thorough. Also gave great advice on how to keep our pipes clean.

  • Review 29 (2024-09-20 - Rating: 5)

    Great service from Alexander at ProTex! Very respectful and efficient dealing with my plumbing issues!

  • Review 30 (2024-05-18 - Rating: 5)

    Gregory did an incredible job repairing a couple of things in our home. He was very communicative and helpful in explaining what the issues and the solutions were. His work is solid.

  • Review 31 (2024-03-14 - Rating: 5)

    Im leaving this review for Alexander Hayes. Not only was he professional, but also quick, knowledgeable, and efficient. Thanks Alex again. You deserve more than this humble review.

  • Review 32 (2024-10-07 - Rating: 5)

    Guys arrived promptly & completed the job w/ expert skill. Great job

  • Review 33 (2023-10-24 - Rating: 5)

    Exceptional Plumbing Service by Protex: Highly Skilled Technician and Excellent Customer ServiceReview:I recently had the pleasure of working with Protex, a plumbing company that provided exceptional service for my brothers new house. They were responsible for the plumbing installation in the home, but unfortunately, there was an issue with the hot and cold water lines being reversed. However, thanks to their skilled technician, Jacob, the problem was promptly resolved.When my brother couldnt take time off work to meet Jacob, I volunteered to meet him at my brothers place. From the moment I met Jacob, he displayed a high level of professionalism and courtesy. He was punctual and introduced himself with a friendly demeanor, immediately putting me at ease.Jacobs expertise in plumbing was evident as he efficiently assessed the situation and quickly identified the issue with the reversed hot and cold water lines. He explained the problem to me in a clear and concise manner, ensuring that I understood what needed to be done to rectify it.Throughout the process of adjusting the plumbing, Jacob demonstrated exceptional skill and attention to detail. He worked diligently to correct the mistake, ensuring that everything was properly aligned and functioning as it should. His expertise and precision were truly commendable.Furthermore, I was impressed by Jacobs professionalism and customer service skills. He patiently answered all of my questions and addressed any concerns I had regarding the plumbing system. His friendly demeanor made it easy to communicate with him, creating a positive experience overall.Overall, I am extremely satisfied with the service provided by Protex and specifically by their technician, Jacob. The companys prompt response to rectify the plumbing issue and Jacobs outstanding skills and professionalism exceeded my expectations. I highly recommend Protex for any plumbing needs as they have proven themselves to be reliable, efficient, and dedicated to delivering top-notch service.

  • Review 34 (2024-02-29 - Rating: 5)

    Both Eddie and Jose were very professional, cordial, and the quality of their work was amazing. They left the area clean after phase I of this project and we can’t wait to see the final product. FANTASTIC WORK!

  • Review 35 (2023-11-16 - Rating: 5)

    Alex was extremely nice and efficient! We needed some assistance with our plumbing and he was able to come to the house within 2 hours. Great service and will definitely use again!

  • Review 36 (2024-12-13 - Rating: 5)

    Kept coming back until issue resolved. Much appreciated

  • Review 37 (2024-02-27 - Rating: 5)

    Manny and Alexander were super responsive and helpful. They fixed our problematic plumbing and truly stand behind their work! Outstanding job!

  • Review 38 (2024-09-04 - Rating: 5)

    Very knowledgeable and resolved my issue fully in the first visit.

  • Review 39 (2024-01-26 - Rating: 5)

    We had a hairline crack in our toilet and milad made it by early in the morning to get it fixed in no time. I highly recommend these people. They also do a great job with working with your schedule.

  • Review 40 (2025-01-03 - Rating: 5)

    After dealing with other plumbing companies all my life. Protex is absolutely the best. Quick response time, super friendly, and the cost was way less than I thought it would be. Protex is the best in the Austin area. Highly highly recommend the guys. I called the owner (Dale) and told him how impressed I was!!! Tom Hickman-Georgetown

  • Review 41 (2024-03-28 - Rating: 5)

    Gregory Eckenrode was very conscientious about his work. Although he could not solve my anomaly of a toilet, Gregory still remained professional and very nice and understanding throughout the process.

  • Review 42 (2024-11-14 - Rating: 5)

    Very friendly, pointed out the problem and fixed issue very quickly

  • Review 43 (2024-09-18 - Rating: 5)

    These guys really know their stuff. Thankfully, I found the good guys!

  • Review 44 (2025-01-09 - Rating: 5)

    Excellent service with good tips for maintenance

  • Review 45 (2024-06-12 - Rating: 5)

    It was a weekend call out and repot my call was quick. Problem was repaired in under 24 hours. Very pleased with the professional manner and expediency the issue was addressed!

  • Review 46 (2024-04-02 - Rating: 5)

    Got several email and text notifications on schedule time and updates before they arrived. very helpful. they arrived on time. found the leak and fixed it.

  • Review 47 (2024-02-08 - Rating: 5)

    Protex is great to work with! They give you an estimate up front and arrive on time for scheduled appointments with excellent communication along the way.

  • Review 48 (2024-06-21 - Rating: 5)

    I had 2 guys from Protex Plumbing come to my house to increase my water pressure. They were knowledgeable, professional, and informative.

  • Review 49 (2024-02-28 - Rating: 5)

    Awesome service by John, taking care of our problems we encountered. Friendly and efficient. Explained everything they did in detail. Very satisfied with the service.

  • Review 50 (2024-03-19 - Rating: 5)

    Milad came and check this morning on the plumbing issues. Hes very professional and did check and suggested the additional work that needs to be done to take care of the issue. I would highly recommend.

  • Review 51 (2024-05-21 - Rating: 5)

    The plumber did a great job. He explained the situation and had the repair done in less than 30 minutes.

  • Review 52 (2024-09-03 - Rating: 5)

    Did a good job fixing my toilet and finding clean out valve. Very friendly and knowledgeable.

  • Review 53 (2024-09-23 - Rating: 5)

    First time using Protex. From the scheduler to their service guy (Alexander) ultimate professionals! Will definitely be using again if needed. Highly recommended.

  • Review 54 (2024-11-04 - Rating: 5)

    Great job by the team from Protex!Thanks

  • Review 55 (2024-04-02 - Rating: 5)

    Jason was on time, did a great job, and texted me to let be know when he would arrive. Very pleased with Protex plumbing.

  • Review 56 (2023-12-15 - Rating: 5)

    The Protex team arrived very quickly to address a leak in my water main. They identified the problem and very quickly corrected it. I would definitely recommend them and use them again.

  • Review 57 (2024-10-09 - Rating: 5)

    Great team! Very knowledgeable and friendly. Got my issue sorted with confidence.

  • Review 58 (2024-01-23 - Rating: 5)

    Johnathan was professional and personable. He did an excellent job. We will definitely recommend Protex Plumbing!

  • Review 59 (2024-03-28 - Rating: 5)

    Great service! These guys were knowledgeable and super helpful. Worked quickly and efficiently.

  • Review 60 (2024-06-12 - Rating: 5)

    Jason was very polite, professional and showed me exactly what the problem was.

  • Review 61 (2023-12-28 - Rating: 5)

    Fast, efficient, friendly. Loved their work. 10/10 would call again if there are any issues.

  • Review 62 (2024-03-22 - Rating: 5)

    These guys did a very good Job. came on time and finished the work without any issues.

  • Review 63 (2024-09-16 - Rating: 4)

    Good communication and did the diagnosis well.

  • Review 64 (2024-07-22 - Rating: 5)

    Our technician/plumber was very professional, thorough, and fixed our gas line timely. He also found an issue that we needed to address again with our appliance warranty people. We are very pleased with Protex Plumbing & Mechanical, LP., and will recommend them to family and friends in need of future services.

  • Review 65 (2024-10-26 - Rating: 5)

    Alex and Dylan did great job

  • Review 66 (2022-12-23 - Rating: 5)

    We could not be happier with the great customer service we just received from Sean (sp?) at Protex! We hardly ever leave reviews anywhere, but we had to this time. Please call them. We will always call them in the future!

  • Review 67 (2024-09-01 - Rating: 5)

    Protex is the best plumber in town and am in Home Construction.

  • Review 68 (2024-07-09 - Rating: 5)

    Professional, fast and friendly! Would recommend!

  • Review 69 (2024-09-10 - Rating: 5)

    Very professional, arrived right on time, very thorough, fast resolution. Happy customer

  • Review 70 (2024-03-09 - Rating: 5)

    Awesome team. Answered all my questions. Really fairly priced. I recommend!

  • Review 71 (2024-10-31 - Rating: 5)

    Pays attention to the details. Polite staff

  • Review 72 (2024-09-26 - Rating: 5)

    Very professional and explained what the issue was. Well done!

  • Review 73 (2024-08-13 - Rating: 5)

    Good communication as they work on the issue.

  • Review 74 (2024-04-17 - Rating: 5)

    Jason F. Arrived on-time with the tools, skills and materials to get the job done. Excellent work!

  • Review 75 (2024-02-05 - Rating: 5)

    Prompt, courteous, and professional! Got my sink issue fixed in no time! Thank you, Milad!

  • Review 76 (2024-01-04 - Rating: 5)

    Guys were cool and very quick to fix the issue and give alternative options as well thank you 🙏

  • Review 77 (2024-04-11 - Rating: 5)

    Great customer service.. Professionaly handled service from start to finish.

  • Review 78 (2024-06-16 - Rating: 5)

    Well I was not home when they were fixing the broken pipe. They fixed it I know that.

  • Review 79 (2023-12-06 - Rating: 5)

    Eddie was quick, professional and very knowledgeable about other services offered by Protex.

  • Review 80 (2024-09-03 - Rating: 5)

    This guys very good and promptly responded

  • Review 81 (2024-08-28 - Rating: 5)

    Alexander did a fantastic job!!!

  • Review 82 (2024-01-04 - Rating: 5)

    I had the pleasure of meeting Jonathan Jenkins he helped me with fixing the water heater on my home he was very professional and fixed it right away. Thank you

  • Review 83 (2024-01-16 - Rating: 5)

    Excellent service from Jonathan! Professional, friendly, and appreciated the updates.

  • Review 84 (2023-08-07 - Rating: 5)

    Never again would i choice a different company. As long as i live in Hutto i will continue to employ the protex team. Always answer and always there when i need them.

  • Review 85 (2024-07-08 - Rating: 5)

    Alexander Hayes did an amazing job.

  • Review 86 (2023-11-21 - Rating: 5)

    Great job! Diagnosed the issue quickly and resolved it skillfully! Would recommend!!

  • Review 87 (2024-12-04 - Rating: 5)

    Professional. Well run company.

  • Review 88 (2024-10-14 - Rating: 5)

    Good guy hard working

  • Review 89 (2024-07-24 - Rating: 5)

    Very professional, extremely responsive and a pleasure to work with! Thank you for fixing our backed up drainage

  • Review 90 (2024-06-21 - Rating: 5)

    These guys are awesome to work with and provide phenomenal customer service. Jason and Gregory went out of their way to help me with a challenging plumbing issue (clogged and broken pipe). Will definitely use Protex again.

  • Review 91 (2023-03-11 - Rating: 5)

    I cant say enough good things about the ProTex team, both mechanical and plumbing. From design, scheduling to install, theyre a team of professionals!Thanks for all you do!

  • Review 92 (2024-03-13 - Rating: 5)

    Did the plumbing for my new house. Quick to respond to calls for service and warranty extension.

  • Review 93 (2024-05-22 - Rating: 5)

    Excellent work and professionalism!! Highly recommend!

  • Review 94 (2024-10-29 - Rating: 5)

    Jason was awesome!

  • Review 95 (2024-04-27 - Rating: 5)

    Protex is always responsive, professional, and on-time. They are our ‘go-to plumbers’.

  • Review 96 (2024-05-24 - Rating: 5)

    Protex is phenomenal! Not only did they give me the best rate for my RO and water softener, but are fast and professional. Will use again for any needs in my household.

  • Review 97 (2024-04-17 - Rating: 5)

    Professional, incredibly quick with scheduling no complaints at all

  • Review 98 (2023-06-23 - Rating: 5)

    Race was an extremely courteous professional with expert knowledge about what he was doing and communicated it effectively.

  • Review 99 (2024-05-17 - Rating: 5)

    Quick and professional! Highly recommend!

  • Review 100 (2023-11-06 - Rating: 5)

    Thanks again Alexander Hayes and team for helping with this. This was a quick and fast response to resolve my issue.

  • Review 101 (2024-04-09 - Rating: 5)

    Excellent Technician in Milan and the overall communication from the entire team was excellent. I appreciate how he noticed a small leak and replaced the faucet.Highly recommend their service

  • Review 102 (2024-10-23 - Rating: 5)

    Top tier professionals.

  • Review 103 (2024-11-12 - Rating: 4)

    The repair was quick

  • Review 104 (2024-01-05 - Rating: 5)

    Very patiently checking the issues. And helping in understanding issues.

  • Review 105 (2024-11-20 - Rating: 5)

    Excellent service

  • Review 106 (2023-06-22 - Rating: 5)

    I recently had a fantastic experience with Protex Plumbing & Mechanical, LP, and I just had to share it! As an Amazon delivery driver, I faced a challenging situation when extreme heat made it unsafe for me to continue delivering. Thankfully, I had a stop at Protex, and their kindness truly amazed me.Despite being out in the scorching heat, Protex offered their lobby as a shelter for me to cool off. The moment I stepped inside, I was greeted warmly by their staff, and they even provided me with ice-cold water and soda to help me rejuvenate. I felt so valued and cared for, and it made me realize just how wonderful it must be to be their customer.I want to express my heartfelt gratitude to Protex for going above and beyond to assist a delivery driver like me. Their generosity and genuine concern made a significant difference in my day. Its moments like these that remind me of the incredible connections we can create, even in unexpected situations.Thank you again, Protex, for your exceptional kindness and support. You have certainly left a lasting impression on me, just as I am sure you do for your customers. Keep up the amazing work!Sincerely,Tim, and Amazon

  • Review 107 (2023-12-19 - Rating: 5)

    Jonathan was extremely professional, courteous, and very skilled. We appreciated his positive attitude. He came in with a smile and built great rapport with us. He answered all our questions and gave good suggestions as well for preventive care.

  • Review 108 (2024-01-13 - Rating: 5)

    Total professional’s and very responsive.

  • Review 109 (2023-11-20 - Rating: 5)

    Awesome detailing in work and have great patience

  • Review 110 (2024-02-08 - Rating: 5)

    Very quick response. Very professional. Will definitely call them again for any plumbing issue!!

  • Review 111 (2024-03-29 - Rating: 5)

    Thank you for your response and fixing our plumbing issue. You are the best!

  • Review 112 (2023-12-13 - Rating: 5)

    Prompt, courteous, and took care of our issues.

  • Review 113 (2024-06-13 - Rating: 5)

    Alexander was great!

  • Review 114 (2023-10-18 - Rating: 5)

    Very professional and courteous employee.

  • Review 115 (2024-01-19 - Rating: 5)

    Milad was fast and professional and fixed the issue. Thank yoi!

  • Review 116 (2023-11-30 - Rating: 5)

    Timely response and good customer service. Bring peaceful mind (no matter customer service, warranty manager, and field service team)

  • Review 117 (2024-02-08 - Rating: 5)

    Fast and professional. High recommended.

  • Review 118 (2024-01-20 - Rating: 5)

    Prompt service! Very good experience with Protex.

  • Review 119 (2024-06-18 - Rating: 5)

    They are professional.

  • Review 120 (2024-04-02 - Rating: 5)

    Very courteous and on time!

  • Review 121 (2023-10-26 - Rating: 5)

    Very nice people both on phone and the gentleman that came in to do the work. Thank you.

  • Review 122 (2024-03-12 - Rating: 5)

    Great residential plumbers. Decades of experience.

  • Review 123 (2024-10-22 - Rating: 5)

    Excellent service 👏

  • Review 124 (2023-12-20 - Rating: 5)

    Friendly, communicative and did the job well, thank you!!

  • Review 125 (2023-01-05 - Rating: 5)

    Family run business and everyone is very professional

  • Review 126 (2024-08-08 - Rating: 5)

    Very respectful and knowledgeable.

  • Review 127 (2024-08-15 - Rating: 5)

    Outstanding!

  • Review 128 (2023-12-30 - Rating: 4)

    Keep up the good work

  • Review 129 (2023-10-19 - Rating: 5)

    I deliver there for my work

  • Review 130 (2023-09-18 - Rating: 5)

    Did a great job!!!

  • Review 131 (2021-10-18 - Rating: 5)

    Awesome facility with amazing people

  • Review 132 (2023-10-26 - Rating: 5)

    Good experience

  • Review 133 (2025-01-09 - Rating: 5)

    Thanks James Woods for fixing the water line today. Hope we will not have any more problems.

  • Review 134 (2025-01-09 - Rating: 5)

    Very professional. Thank you as he performed the job and left it clean.

  • Review 135 (2025-01-09 - Rating: 5)

    Great job!

  • Review 136 (2025-01-08 - Rating: 5)

    Quick, timely and professional. thanks!

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