Honest Plumbing & Air

Photo of Honest Plumbing & Air

Located in Hutto, Texas

Address: 112 McNutt Rd, Hutto, TX 78634, United States

Phone: +1 512-238-2058

Rating: 4.9

Services

  • Identifies as veteran-owned
  • Online estimates
  • On-site services
  • Repair services
  • Appointment required

Categories

  • Plumber
  • Electrician
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-04 - Rating: 5)

    Excellent service. Called mid day on the weekend for a leaky outside faucet. They were able to get me an appointment between 4-8:00 pm. They called back shortly and asked if it would be okay if they came early!! Of course!! Work was done in less than half hour at what I feel was a very fair price!! No emergency charges. So glad to have a plumber to be able to count on!!

  • Review 2 (2024-11-18 - Rating: 5)

    This place is awesome. They really helped us out. Had a water leak overnight and Honest Plumbing and Air took my call in the morning and Dominic was here within 30 minutes. He was able to isolate the issue and resolve it quickly. He also took a look at our water heater and provided maintenance for that too.Overall great experience from call to resolution. Would like to give a special shout out to Dominic. He was very professional, knowledgeable, and super nice. He walked me through everything being done and provide information and suggestions of things I could do moving forward with no pressure to spend money. Dominic was awesome and probably deserves Six stars.

  • Review 3 (2024-12-25 - Rating: 5)

    Working with Lucas and Ricky were amazing. Took a bit to get fixed, but these guys didnt stop till they found and fixed the problem. They communicated everything they were doing. Highly recommend!

  • Review 4 (2024-08-12 - Rating: 5)

    Honest lives up to their name. I had the pleasure of working with Ray Smith and he could have said anything he wanted to about our HVAC system because we were just wanting to make sure all was well. He diagnosed that it was working fine, and made some recommendations regarding insulation and other non-AC related improvements we could make. He refused to accept a penny for the hour long visit and just asked that we consider them again for a future remodel (which he told me how to design for cost savings as well). Amazing. Great people, great company!

  • Review 5 (2024-11-25 - Rating: 5)

    Actual customer in November 2024.I received the best customer service I’ve had in years through Honest Plumbing. From the intake, to Dominic’s outstanding service. He went over and beyond with his work, answering questions, and providing feedback. I will absolutely recommend this company to anyone with a plumbing need.

  • Review 6 (2024-04-08 - Rating: 5)

    These guys are meticulous and do excellent work. They focus on doing things the right way. I hired them to fix a complex shower install without removing the tile work. It was a total team effort to think through a solution and get it resolved. I’d trust them with all my plumbing needs.

  • Review 7 (2024-09-04 - Rating: 5)

    We have appreciated the work from Honest. They always do a great job! We have had both air conditioning units replaced, both water heaters replaced, and misc smaller jobs and we are very well pleased with their work and very courteous. Tom - thank you for your extra help to show me things and how they work. Rebekah, thank you for your work on our faucets and commode. We will call Honest for our plumbing and air conditioning work that needs to be done. Highly recommend this company!

  • Review 8 (2024-08-31 - Rating: 5)

    I was lost when my ac froze, I had called another company that came out and said they would call me back with estimate, when I didnt hear from them I did some research and decided on Honest Ac & Plumbing. They came out the same day gave me estimate on spot and had my new ac installed next day. They were all polite and smiles. They explained my issues and the fix in a way I could understand. When they were done they vacuumed and left no signs of their visit. Im relieved to say I now have an ac/plumbing company that works for me. Thank you Honest family. I highly recommend this business.....Shell

  • Review 9 (2024-12-30 - Rating: 5)

    Technician was very knowledgeable, respectful and kind. He explained everything, what was needed, where it goes, what it does and no pressure at all.Very happy with all aspects of the visit. Thank you Fabian, you are fantastic.

  • Review 10 (2024-11-16 - Rating: 5)

    Dominic is a wonderful young man, very polite and quite accomplished & skillful. I had a terrible leak in my water line outside. He was highly communicative and efficient.He was a delight. He fixed it in 3 hours. I was afraid that it would take much longer.

  • Review 11 (2024-10-08 - Rating: 5)

    Rebeka very knowledgeable polite thorough . Competent..If I ever need a plumber again I want Rebeka.Before and after. Fastest plumber in Austin Texas

  • Review 12 (2024-07-18 - Rating: 5)

    These folks are AMAZING! We were needing to replace our A/C before it went out. Honest was highly recommended among online groups. Ray quickly came to our home and thoroughly inspected our equipment and attic. He sat with my husband and I, explained our current system’s issues (without urgency or pressure), and was so informative explaining the options available to us. Juan, Dallas, and Andy worked on installing our new system immediately and they were so friendly and such professionals. Their work was excellent and they explained everything to us in great detail. I highly recommend Honest!

  • Review 13 (2024-10-04 - Rating: 5)

    Our hot water heater went out and we called Honest. AJ came within 2 hours to our house. They fixed the issue quickly! They live up to their name. I highly trust AJ and team to be honest and do a great job. Always using this company moving forward!

  • Review 14 (2024-10-05 - Rating: 5)

    Tom came out and checked and flushed our water-heaters today and was the most knowledgeable, professional and nice person we have ever met! We learned so much from him as he answered all of our questions. We will definitely use Honest Plumbing again!

  • Review 15 (2024-10-23 - Rating: 5)

    I always appreciate how thorough The technicians are from Honest. They take pictures of every component they inspect and then explain in detail what areas need attention. Himie is the technician that came out most recently and he was exceptionally good at explaining the condition of our system and what areas need attention. His 22 years of experience was quite evident, and that also helps customers like us feel confident that we are in good hands.

  • Review 16 (2024-08-13 - Rating: 5)

    Hot water heater died a few weeks ago on a Friday night. Called Honest AC on Saturday morning and they sent a tech to our house same day, and FREE OF CHARGE which was a pleasant surprise on the weekend!Jon was fantastic to work with. He confirmed that the hot water heater had indeed kicked the bucket (it was 11 yrs old so no surprise there), and was able to get a new one installed that day. Jon was knowledgeable, personable, and most importantly, a skilled craftsman as evidenced by the quality of the install. He explained his approach to the install, gave me some tips on maintaining the heater long-term, and answered lots of questions along the way.Id recommend Jon and Honest AC/Plumbing to anyone. This was my first experience with them in terms of plumbing, but will not be the last. Theyve always treated us right.

  • Review 17 (2024-12-14 - Rating: 4)

    I think they performed the work in a very professional and efficient manner. They replaced the compressor on my AC, it wasn’t cheap but I do think they were “honest” and reliable. I would use them again!

  • Review 18 (2024-08-12 - Rating: 5)

    Weve been using Honest for our HVAC needs for about six years, now. Theyve always been stellar with prompt communication and knowledgable technicians. We recently had to replace both of our A/C units, and Honest made the whole experience easy and seamless. Within a day of us deciding on which units to purchase, Honest had them installed and running in less than 24 hours on a Saturday. The crews work ethic was exemplary. They were committed to getting us up and running as quickly as possible -- all the while willing to thoroughly answer any questionsI had. Ricky, our project manager, was always a call/text away if I had any concerns. We never felt like we were in the dark at any point in the process. Great company!

  • Review 19 (2024-10-25 - Rating: 5)

    Came out promptly, gave a competitive estimate and completed the A/C replacement. The guys worked hard and were drenched in sweat in the hot attic all day but remained professional and friendly. I would 100% recommend.

  • Review 20 (2024-11-11 - Rating: 5)

    Recently my water heater started to give out. I immediately thought of Honest Air and Plumbing. Tom was my technician and was amazing. He explained all I needed to know. He worked to get me the best deal. And he did amazing work installing our new water heater. He then took me through Water Heaters 101 explaining all I needed to know to keep the water heater functioning properly throughout the years. I continue to be impressed with the level of professionalism, courtesy, knowledge, and quality work Honest Air and Plumbing provides. Thank you, Tom, for living up to my expectations of Honest Air and Plumbing. 11-11-2024.Honest plumbing and Air lives up to its name. Honest excellent service. Every technician we have ever had had been professional, helpful and courteous. Their prices are fair. They installed a complete unit a few years ago and it runs like a dream in this fickle Texas weather. I would recommend Honest to everyone. You wont be disappointed. 🙂Update (August 2024): We recently experienced a power surge and the unit momentarily stopped blowing cool air. Even though it began working again, they came out and diagnosed the issue for free and made appropriate recommendations. I appreciate their honesty and professionalism. I trust Honest completely. 🙂New Plumbing review (July2024):I scheduled a free scope of my water main since Ive never had one since the build in 2005. This is my first experience with their plumbing department. The technician was so kind and knowledgeable. He let me watch the video feed and explained what I was seeing. He made appropriate recommendations and gave valuable advice. I appreciate Honest Plumbing and Air. They never disappoint.

  • Review 21 (2024-08-30 - Rating: 5)

    We contacted Honest Air August 23rd, after several days of no AC from a new unit. Fabian provided awesome service and went beyond the call of duty to diagnose what caused our system to shut down. It was an installation error made by another company. He fixed the problem. We will always appreciate his customer service and honesty!The Johnsons

  • Review 22 (2024-08-17 - Rating: 5)

    My A/C went out and it was 87 degrees in our house. The appointment was scheduled for the same day and Fabian was out there less than an hour later. With the speed, professionalism, and precision of a surgeon, he fixed the issue in under 20 minutes. Great job to all the professionals at Honest.

  • Review 23 (2024-12-03 - Rating: 5)

    I use Honest for all of my plumbing and air needs. I trust them to do the job right the first time. Fabian came out tonight for a problem with my heater and was knowledgeable and courteous and had my heater working in no time.

  • Review 24 (2024-07-09 - Rating: 5)

    Best AC company in the area that lives up to their name. Yes, you’ll get the best price, but you’ll also get true A+ service. James is the tech who came out twice to my house and made sure everything was working. Installers were professional and efficient. They did what they said they’d do and then some. I previously used a different company, but they’ll be my first call from now on.

  • Review 25 (2024-10-08 - Rating: 5)

    I had several issues that the service representative quickly diagnosed and repaired. He was friendly, straight forward, and patient. Could not have had a better experience with Honest Plumbing and Waseem.

  • Review 26 (2024-07-13 - Rating: 5)

    First, I almost never leave reviews but Honest Plumbing & Air was exceptional! I called 6 different companies prior to Honest and all charged fees for coming out and diagnosing my AC issue, not Honest. Very prompt, friendly, and they provide multiple options for repair. Will happily use again in the future and recommend to others.

  • Review 27 (2024-08-12 - Rating: 5)

    Matt came out to do a diagnostic and give me some possible options to look at. He was very thorough and seemed extremely knowledgeable about his craft. Within about 5-10 minutes he had figured out the problem. After looking at the breaker for the ac unit and checking the electrical currents he let me know the compressor needed to be replaced. He gave me a quote for the compressor and condenser with possible payment plans. Overall extremely happy with his professionalism, knowledge, and advice. Would recommend and will reach out again when I have another hvac issue in the future

  • Review 28 (2024-09-26 - Rating: 5)

    Quick response and able to come out same day. Nick was super friendly and gave us a thorough plumbing service to fit our need. Solved our sink drainage problem right away! Thanks, Honest!

  • Review 29 (2024-08-16 - Rating: 5)

    I was not impressed with the maintenance services that I received since the day I replaced my 2 AC units with this company. I had to explain multi times about my service agreement vs Office record is not the same. The units are not good as I expected, I kept calling the services every 3-4 months after the installation due to thermostat was shutdown and unit stooped running.I was about to give it up, but the technician, Matt, came out last week and today 8/16 give me more info than other technicians had come out for the last 1.5 years. He is actually care and provided a great service. I may give a second chance to renew my annual maintenance service

  • Review 30 (2024-11-20 - Rating: 5)

    I had Dominic come to a clients house to run a pressure test. On time, kind, he explained everything he was doing in terms I could understand. He went above and beyond and he is now my guy that I will recommend to clients!

  • Review 31 (2024-08-04 - Rating: 5)

    Received excellent service from AC technician DJ. He quickly found and resolved our AC problem. He also called me to explain what he did to correct the problem. I highly recommend using Honest Plumbing & Air to service your air conditioning and plumbing problems. They provide excellent services at fair prices.

  • Review 32 (2024-08-29 - Rating: 5)

    Honest AC & plumbing has more than met my expectations. Their response has been same day, with the repairs also done same day. I so appreciate their great customer service that includes a picture of the person coming to my house, and frequent and thorough communication. Yay!!

  • Review 33 (2024-10-01 - Rating: 5)

    We have been using Honest Air for about 10 yrs now and wouldn’t think of using any one else. They are reliable, get scheduled quickly, take copious notes, photos and take the time for all questions and explanations of the work., never in a rush. Ricky came to do general HVAC maintenance and found the carbon monoxide pipe was not attached to the vent pipe. It was probably dislodged from roofing work a few months ago. He quickly called for a plumber, Rebecca, who came shortly after. This is how they take care of you. She was a delight and even ran out to get a sealer for a gap open in the roof and a new carbon monoxide detector.What is impressive and says a lot about the co is how highly the crew talks about working for Honest Air, how they’re well treated and respected. You are in safe, qualified and honest hands when using Honest Air !

  • Review 34 (2024-12-12 - Rating: 5)

    Had some major issues with our heatpump. Called Honest and they came out and resolved all the issues. Very satisfied. Will definitely use them in the future.

  • Review 35 (2024-06-19 - Rating: 5)

    We had Honest Air &.Plumbing do a check up on our A/C system before the extreme heat of the Austin summer arrived. The technician, Peter, was very thorough and explained what he did & why and then took the time needed to make sure that we understood what was done, what is needed to be done, and the different options/costs for what we might choose to use. He was not at all pushy but was very patient with me as I asked about 250 questions. This was not our first time using Honest Air and we’ve been very satisfied each time. I highly recommend this company. At least consider them for a second opinion next time you need to price a repair or other service.

  • Review 36 (2024-06-28 - Rating: 5)

    We want thank Honesty ac and plumbing for the excellent job they did on installing our new ac unit. The installers Caesar, Bryan, and Jeremy were very good explaining the unit when they were finished. Ray Smith came out and inspected our old unit and gave us options to think about for the replacement. He also called me the day after the ac was installed to check if everything was OK. I cannot thank all the people by name, but they all were helpful and made sure I was happy. I recommend this company to anyone. Thank you again.

  • Review 37 (2024-07-22 - Rating: 5)

    I had a great experience with honest plumbing. Nick called to let me know he was on his way. He diagnosed the issue and gave me the price. Price was fair and work completed. Will definitely be calling again.

  • Review 38 (2024-11-11 - Rating: 5)

    The staff were helpful and knew their craft. They did the setup right compared to the original builder. I even called them up at 4am on a Saturday to schedule a repair. They came out early that afternoon.

  • Review 39 (2024-08-12 - Rating: 5)

    Matthew came out and serviced my AC. He did an awesome job diagnosing my HVAC system. He explained in detail how the system is suppose to operate effectively and efficiently. He was professional courteous and friendly. Honest AC and Plumbing has earned my business.

  • Review 40 (2024-10-11 - Rating: 5)

    Honest AC always provides best in service. They are always kind and do a thorough job. I bought an HVAC system 2 years ago and I am very pleased. We are preparing to hire them to install a whole house Generac. Generator.

  • Review 41 (2024-07-01 - Rating: 5)

    We had Honest Plumbing & Air replace the entire HVAC system at our 13 year old house. Our old system was at the point where it was icing up several times per season. This started several years ago and our former service couldnt figure out why. This year, the old system just didnt seem to be cooling very well, with the SW corner bedroom upstairs getting hot every afternoon. On a friends recommendation, we called Honest and we are glad we did. They gave us several options from repair to replacement. We ultimately decided on a full replacement due to the age of the system. The work was done very efficiently and surprisingly quietly. The workers were very respectful of us working from home and our property. At the end of the job, they explained everything they did. The results are great! Temps are much more even and the system is so much quieter. Great job! Highly recommend.

  • Review 42 (2024-06-17 - Rating: 5)

    Fabian was courteous and knowledgeable regarding the entire process of our a/c maintenance service. He took plenty of pictures to show us our a/c condition along with things to recommend and what to plan for in the future. He was a great representation of Honest Thank you so much for putting us at ease on our a/c unit and future maintenance needs.

  • Review 43 (2025-01-02 - Rating: 5)

    Jaime is phenomenal! Totally appreciated his experience and knowledge! Thank you Jaime for a wonderful job, you are truly exceptional!!!

  • Review 44 (2024-11-14 - Rating: 5)

    A very positive experience. Tech arrived on time, checked air conditioner, let us know the issue and gave estimate which we accepted and will be back tomorrow for repair, no clean up afterwards. We have used Honest Air since we moved onto our home 10 years ago and everytime has been a positiveexperience.Today, 4/16, the Techs for Honest Air came to install our new coil. Again, everything was positive. Arrived on time, nice techs, completed in a timely manner and cleaned up after. Couldnt be more pleased.Today is 11/2024 and we had our winter checkup!Tech, Danny was great, arrived on time, called ahead and did everything in a very timely manner. Thank you Honest Air. Our daughter gave us an excellent recommendation 10 years ago and we have used them for our air conditioning and furnace checkups ever since. Never disappointed us!

  • Review 45 (2024-12-20 - Rating: 5)

    Daniel was great. Very professional and pleasant. I wont hesitate to use Honest/Daniel in the future. Strongly recommend!

  • Review 46 (2024-11-18 - Rating: 5)

    DJ was excellent. He explained everything that he was doing showed us pictures and took his time with me and my husband. I want to thank you for having someone like him working for you.

  • Review 47 (2024-06-05 - Rating: 5)

    Honest has always served me well. I appreciate their responsiveness and concierge like service on their annual membership that is worth it!My latest need was plumbing and Tom Greer came out and took care of us. Great guy who I will always request moving forward. He only did what needed to be done to serve my needs. Trustworthy and friendly servant!Thanks Tom! I appreciate you!

  • Review 48 (2024-10-11 - Rating: 5)

    Very knowledgeable, kind and honest! We had a leak coming from our kitchen pendant, Becca located it straight away and helped advise us on how to fix it! Thanks Becca you were awesome!

  • Review 49 (2024-10-12 - Rating: 5)

    Honest Plumbing took care of my leak today! Im so happy I have found this company! And what a joy Waseem was to work with! Thank you Honest for your fast reliable service.

  • Review 50 (2022-10-14 - Rating: 5)

    After 8 years, our Lennox AC system had leaked in evaporator coil. Trying to minimize the cost, I ended up spending around $700 for diagnostics, refrigerant recharge, and leak search (serviced by other company). I was initially quoted by a competitor approx $400 for leak search which turned out to be a 15-minute work (with the sensing device of course).With things rapidly getting costly, I sought for another opinion and this when Honest AC came into play. They lived by their company name and was very honest all throughout the process. They told me that they have Free 2nd Opinion and immediately sent Alex who performed a quick leak search and confirmed the problem (for 100% FREE no commitment whatsoever). I had other quote from different company but I was so impressed by Alex and Honest AC and how super fast they responded to all my queries so I decided to get their service instead and pulled the trigger on Trane XR16.The same evening, Alex scheduled me to be serviced the next day (Amazing!). Later that night he called me that they were out of XR16 but the good news is they will upgrade me to XL16i for the same price. Made me smile after weeks of dealing this AC problem.The following day Jeremy knocked and told me that they are slow that day so Honest AC sent 4 more people (Fernando, Juan, Cesar, and Elian. I hope I got their names right. But thanks again guys!) to work with him on ripping and replacing our AC system. They finished the works in just around 5 hours and got our AC running great. All their works from what I can tell are pretty solid and they sound very proud of it.Upon completion, Fernando and Juan walked me through the new system at the end and answered my questions.Thanks Honest AC for honest, excellent service, very reasonbly priced and most of all very quick turnaround!I can highly recommend these folks!

  • Review 51 (2024-10-07 - Rating: 5)

    Friendly, reliable, and honest. We use them for both plumbing and HVAC. They offer estimates to complete the basic need and if they have any recommended service.

  • Review 52 (2024-08-06 - Rating: 5)

    We’ve used Honest Plumbing and Air twice and we were very pleased with them. They really were honest and gave us multiple options. They also weren’t pushy while giving us those options, which I appreciate so much!

  • Review 53 (2024-08-07 - Rating: 5)

    As Remodelers we have been able to count on Honest for multiple bathroom projects that required complex solutions.Their level of knowledge and expertise, their commitment to quality and professionalism, their timelines and strict adherence to guidelines exceed all expectations.They are truly a pleasure to work with.

  • Review 54 (2024-08-14 - Rating: 5)

    Honest Plumbing and Becca were fantastic!Came out same day for free estimate on a problem with our kitchen faucet. Rebecca got r right to work detected a leak we werent aware of with the faucet and explained options between rebuild replacement or install self supplied faucet. She noticed that our faucet was a Moen & told us that Moen had lifetime warranty. We contacted Moen & she talked to their rep ending us getting the replacement faucet. We will be having Honest do the install. Could not ask for more!

  • Review 55 (2022-02-11 - Rating: 5)

    Honest AC was my third, and final quote. I called them up in the morning and they had sent Alex out that afternoon.Alex was very friendly and thorough. He came up with a quote I was happy with and I signed the contract on the spot. He was honest about all of the details in what I needed and what I could expect with the system.The next day Cade and Jeremy showed up with my new system. They were also very friendly. They took my CoA information to get me an even better deal via rebate. They walked me through what the install entailed and said theyd take care of it. They installed everything faster than expected and I couldnt even tell theyd been here. After they were finished installing my system they walked me through all of the little details they went through to make sure I was set up for success. You can tell these guys are proud of the work they do.The new system is in place and I could not be happier. I do not know what they could have done to make my experience any better. Its difficult to find a company these days that offer such a great service.I am extremely impressed. Honest AC has earned a customer for life. I look forward to them doing all of my maintenance and work in the future. Great, great job.

  • Review 56 (2024-10-04 - Rating: 5)

    Impressed from start to finish. Quick response, timely visit and true to their name, honest conversation about the issues. Thank you for your help Honest AC! Daniel was amazing!

  • Review 57 (2024-08-27 - Rating: 5)

    I had to change my appointment at the last minute, but the staff was very helpful. The plumber was on time, knew exactly what the problem was from y description and was able to fix it. Clean and careful. Definitely recommend

  • Review 58 (2024-09-19 - Rating: 4)

    The Technician: Waseem Afridi couldnt have been better. He was so nice, & extremely consciences & respectful. However, the 3 quotes were not in my budget, therefore I will need to consider other places. Thank you for the free estimate

  • Review 59 (2024-06-24 - Rating: 5)

    A/C went out unexpectedly on Sunday afternoon. I called before 7am on a Monday and Jacob showed up within a couple of hours and had us up and running again after troubleshooting some wiring issues. Super efficient, friendly, and made sure all was good before leaving. Price was fair as well. I highly recommend these guys.

  • Review 60 (2024-06-20 - Rating: 5)

    I recently had the pleasure of working with James Salinas, and I cant express enough how impressed I am with his expertise and professionalism. My AC had suddenly lost power, and I was at a complete loss. James arrived promptly and immediately got to work, displaying a level of knowledge and skill that was truly exceptional.From the moment he started troubleshooting, it was clear that James knew exactly what he was doing. He systematically checked each component, explaining the process to me in a way that was easy to understand. His patience and thoroughness were evident as he methodically pinpointed the issue.Not only did James identify the problem quickly, but he also took the time to ensure that everything was working perfectly before he left. His attention to detail and commitment to quality work were apparent throughout the entire service call.Jamess friendly demeanor and willingness to answer all my questions made the experience even better. He provided tips on how to maintain my AC to prevent future issues, which I found incredibly helpful.I highly recommend James Salinas for any HVAC needs. His expertise, professionalism, and customer service are top-notch. Thank you, James, for your outstanding work and for restoring comfort to my home!

  • Review 61 (2024-11-27 - Rating: 5)

    Honest Plumbing and Air recently replaced my water heater. Exceeded expectations on all levels. AJ did a phenomenal job.

  • Review 62 (2024-07-08 - Rating: 5)

    Matt, the Honest technician, called and texted me several times to apprise me of exactly when he would arrive. He was courteous, conscientious and throughly checked my AC equipment to locate and discover the problem. All without charging me a single penny.Ive already recommended Honest AC to a couple of neighbors. All in all, it was a pleasure doing business with this company. From getting an appointment to having my issue resolved.As a result of my experience, they are now my go-to AC company. Im positive, if you give them the opportunity, youll be saying the same thing!

  • Review 63 (2024-10-11 - Rating: 5)

    Excellent and quick service - got two technicians out at the same time, one to look at HVAC the other at plumbing. Problems solved quickly. They answered questions, gave good advice, too.

  • Review 64 (2024-08-28 - Rating: 5)

    I have used Honest Plumbing and Air Conditioning for over 20 years. They are the best. Very professional and thorough. You can’t go wrong with them.

  • Review 65 (2024-07-19 - Rating: 5)

    My ac was misbehaving and called Honest and was scheduled the very next day. Ray came out and quickly diagnosed the issue. We scheduled for repairs. Everything was easy and pleasant. It was a great experience.

  • Review 66 (2022-05-14 - Rating: 5)

    This company is extremely knowledgeable. They are the second company I had come out to view my AC. The tech James was a treasure. He explained what was happened to my AC, all my opinions, and the pros and cons of each decision. That is exactly what I needed.I selected the best offer for me and my home. This company also offers many financial options. Military discount, discount if you pay if cash, and a few more.I was without AC for a week. I was able to get them scheduled to install my new AC unit the next day. When I tell you almost cried tears of joy. The texas heat is no joke.I will definitely be coming to them in the future for all my AC, hearing, and plumbing needs. I trust their team fully. Clean, detailed work and most of all friendly.

  • Review 67 (2024-05-25 - Rating: 5)

    I was having trouble finding reliable help with my air conditioner going out in peak temperatures. That was until I called Honest Plumbing&Air. They care about their customers and it shows with how they took care of my ac problem, and got my home cool again! Prompt,honest,caring, reliable. I will never use another HVAC company. Ignacio and DJ were prompt, located the issue and fixed it. Simple as that. Thank you Honest Plumbing and Air!!

  • Review 68 (2024-06-17 - Rating: 5)

    Install crew was professional and efficient. Cleaned up after themselves. Install has been great. Office team working with us to apply for rebate (not sure if we are elibigle though). We will see how the system perfroms long term but so far very happy.

  • Review 69 (2024-05-13 - Rating: 5)

    Tom Greer came out today to flush and check my water heater. I appreciated his honest assessment about the state of my heater and advised me on the most logical way forward. He did NOT try to sell me services that may not be beneficial but gave me options for the future. I really appreciated his approach and advice and will request him in the future. He’s a great asset to Honest Plumbing and Air.

  • Review 70 (2021-09-17 - Rating: 5)

    I hired Honest AC to install a new Carrier 3.5 ton AC system for my home to replace our 2004 Carrier builders grade AC that was failing us repeatedly (due to aggressive refrigerant loss from a big leak in our evaporative coil). It didnt make any sense to replace the coil for $3K (a common quote from other contractors too) so a new system purchase on this primary homestead made sense.They did an amazing job; everything from the initial, informative diagnostic visit (Jacob) with options explained -- to the no-pressure, cost assessment and overview (Seth) -- to the non-disruptive, very smooth installation by 3 technicians working on my property (Josh, Juston and Jackston).The installation work was carried out very efficiently; one person initially working on the outdoor unit working in parallel with the two others who were removing the old attic air handler/gas furnace and replacing it with the new one.I also want to note that they masked up each time they came inside and were very careful and courteous around my property. The entire time, my family couldnt tell there was any work going on outside. Any interruptions were truly kept to a minimum! Once they were done, Josh went over the work that was completed, how I can keep the system running efficiently, and how various upgrades were made to safeguard any potential problems and to maintain (if not exceed) code requirements. What I saw was a VERY clean install in my attic! I was so impressed that Im now looking into switching my annual maintenance checks to Honest AC.There are plenty of hvac contractors in Austin and surrounding areas, and Im sure many are well-qualified and can also low-ball you with quotes. I was swamped with quotes from various contractors even located outside of Austin, but I decided to go with Honest AC because of all the great reviews Ive read about them and the excellent, solid appointments Ive had with their technicians and sales advisor. Their prices are admittedly not the cheapest (nor the most expensive), and theyre the first to point that out. But for the high quality of work and service they provide, the rates are more than fair and easily justified. I had to smile in agreement when the salesperson Seth told me not to be so focused on name brands -- its just a name on the box. He emphasized rightfully that its the after-sales service that counts the most. And their strong reputation is well-deserved.So thank you Honest AC; youll be hearing more from me as I continue to reach out with any hvac concerns and to schedule follow-up maintenance. Really appreciate the stellar service and support!

  • Review 71 (2024-12-03 - Rating: 5)

    Fabian was extremely professional and took care of our fall tune up efficiently. Appreciate the consistently great service from Honest!

  • Review 72 (2024-05-09 - Rating: 5)

    My experience was top-notch from beginning to end. They gave me the best quote and didn’t oversell me like several companies tried to do and the installation of my new AC went flawlessly. When I found a small issue on the they came back to address it immediately to make sure I had the latest version of the equipment. I’ll never use another company for my AC needs.

  • Review 73 (2024-12-29 - Rating: 5)

    Rebecca was outstanding, prompt and knowledgeable. She took care of a problem with n short order!

  • Review 74 (2024-06-18 - Rating: 5)

    Ac wasn’t blowing cool air this morning and after calling several other companies that I’ve used in the past, none of them were gonna be able to come out for several days. Went ahead and gave these guys a call and they were at my house and fixed the issue within a few hours. And the price was more than fair too! Very happy!

  • Review 75 (2024-11-21 - Rating: 5)

    We requested Chris the electrician for updating all our needs in the basement apartment, outdoors, and upstairs! He’s awesome, 10 stars!

  • Review 76 (2024-06-04 - Rating: 5)

    My experience with Honest, Plumbing and Air Conditioning was great! They exceeded my expectations! Jacob Johnson (technician) was a highly trained individual and fixed my AC on the first visit. I highly recommend this company for your AC needs.

  • Review 77 (2024-06-15 - Rating: 5)

    We had a plumbing issue on Friday evening and I called Honest Plumbing at 11:30 pm and a very nice person picked up and helped book and Doug came the next morning to fixed the leak. Simple and effective. Thank you Honest Plumbing and Air!

  • Review 78 (2024-07-02 - Rating: 5)

    Service call ended up being related to an issue with previous work by the company. Honest made it right in a matter of minutes. Our charge at the end of the visit: $0. Will always recommend Honest for any plumbing or HVAC work in Austin.

  • Review 79 (2024-10-01 - Rating: 5)

    Honest Plumbing & Air has provided me with excellent service. My family and I being new to Texas needed to ensure our equipment on site were running efficiently. their company came up by several of my neighbors as the company to go with. I can say with truth, they were all right in the recommendation. Honest P&A provided us quality service, very cleanly upon completion of work and what I love most is their willingness to educate homeowners on the work being done, the reason for the work being done and what I myself can do in the future to help with the longevity of my equipment/appliances.Long story short I highly recommend to anyone looking for a great company for plumbing as well as HVAC need to not hesitate and simply give Honest Plumbing & Air a call, the name says it all. My family and I, reside in the Siena community in Round Rock. If you call ask for Mr. Tom Greer for your plumbing needs, he is really amazing plumber , very knowledgeable and willing to educate as well as Mr. Jacob Johnson for HVAC system needs. Great technicians who work for a great company.BTW this is not a solicitation of any kind, I was not asked to write this for a discount of any kind, this is simply me as a homeowner satisfied with the service provided me. Also they have a yearly maintenance contract that I high recommend anyone getting. If you’re not a plumber or hvac person, a peace of mind goes a long way. The contract provides HVAC/heating check twice a year as well as a hot water heater flush done once a year. They provide veteran discount as well as you get a discount when you do the annual service. Also your account is a priority, so should any emergency arise and you call it in to them, they will get to you ASAP.Good luck Ya’llCordiallyHappy homeowner 🤙🏼

  • Review 80 (2024-06-08 - Rating: 5)

    John W. with Honest will be the guy I call for my plumbing needs from now on! Great guy and had no issue answering my questions. I hope I dont need them, but I know when a plumbing issue comes up, I can trust John to come to the rescue. Water heater went out last night and he was here this morning to diagnose and fix the problem. Thanks John for being so easy to deal with and working so hard in this crazy heat.

  • Review 81 (2024-07-30 - Rating: 5)

    James came out and did an honest assessment / quote of my residential unit and even gave gave a maintenance tip that helped it run better. Very professional and knowledgeable. Class act!

  • Review 82 (2024-10-28 - Rating: 5)

    Top notch service! Rickey was very friendly and knows his stuff! I will request him every time!!!

  • Review 83 (2024-07-29 - Rating: 5)

    My experience today was very positive. As the honest A/C repair person was complete in his explanation and courteous. I am considering the annual service he offered.

  • Review 84 (2024-05-14 - Rating: 5)

    I’m so glad I called Honest Plumbing and air after our kitchen sink clogged for the third time in just under 3 years. They have great customer service and cleared the drain for a lot less than the company that did it the first two times. And they recommended actions that would keep it from clogging in the future. We had them replace our original home AC units several months ago and did a great job on that so I’m glad I remembered that they did plumbing too!

  • Review 85 (2024-07-11 - Rating: 5)

    I need parts that arent readily available, but Pete with honest air managed to get things working while I wait for the parts to come. Extremely nice, professional, very knowable, and very polite. Will definitely be a customer of honest ac! Thank you.

  • Review 86 (2024-08-30 - Rating: 5)

    I continue to like this business more and more. The technician (Matthew) was very informative, respectful and above all very honest about the replacement of a part or not. I’m a repeat customer and will continue to be.

  • Review 87 (2024-03-01 - Rating: 5)

    Tom Greer is our Go-To tech. He’s always on time and extremely courteous. He explains everything that needs done. Honest Plumbing & Air gives you options and will do maintenance as well. We’ve used them for many years and we love the service we get. Highly recommend them

  • Review 88 (2024-06-30 - Rating: 5)

    Fabian came to the absolute rescue on a Saturday. Explained the benefits of their membership and I was so pleased with the service that it was a no-brainer for me to sign up. Honest has helped out on three separate occasions and I trust them with all of my issues!

  • Review 89 (2024-06-06 - Rating: 4)

    Had Honest out last week to replace a 10-year-old system with a leak. Quotes were competitive and didnt try to upsell my on anything. They were flexible with their install time and the install went more quickly than I had anticipated. Slight hiccup on getting the attic door reinstalled to the ceiling, but this was resolved in 2 days. Now resting easy that my system will last though what is gearing up to be a brutal summer.

  • Review 90 (2024-12-22 - Rating: 5)

    Technician came ahead of time on a Saturday knowing we were in a bind. He was friendly, efficient and knowledgeable.

  • Review 91 (2022-06-10 - Rating: 5)

    Kade and Eric were phenomenal! They updated us on every step of the process, and when the project was complete they went over what was replaced and how to perform basic preventative maintenance. They covered and protected all flooring while performing deinstall and install of equipment. We had a final recap of everything performed. Highly recommend this company!

  • Review 92 (2024-08-11 - Rating: 5)

    Very polite and professional. Clean and neat work area. Honest has been easy to work with.A-can do attitude with a will-do confidence and a humble, friendly approach to a problem.

  • Review 93 (2024-10-04 - Rating: 5)

    Great company. Easy to work with and complete professionals. AJ was in, out and it was fixed. It was awesome. Highly recommend.

  • Review 94 (2024-08-06 - Rating: 5)

    Friendly and knowledgeable employees. Compatible pricing. Area was very nice and clean when they left .. We will call them again when we need their help. Same day service.

  • Review 95 (2024-04-12 - Rating: 5)

    James came and performed our annual A/C maintenance and was extremely friendly and helpful. He explained everything he was doing and checking and was very thorough. Did not try to hard sell us with any extras and found everything in perfect working order. Very thorough and excellent service giving us peace of mind for the upcoming hot summer months.

  • Review 96 (2024-07-11 - Rating: 5)

    Had a really good experience with Pete today, looking to get a bid for a new AC system. Prompt, professional, knowledgeable and not pushy. Just what you’d want when you are considering who to hire for a big ticket item.

  • Review 97 (2024-06-04 - Rating: 5)

    June 2024…Honest Plumbing & Air completed a Seasonal Preventative Maintenance Inspection of our home HVAC System. The service technician (DJ) arrived as scheduled and completed the service in a professional and thorough manner. We are pleased to be customers of Honest Plumbing & Air and highly recommend their company.

  • Review 98 (2024-05-30 - Rating: 5)

    Pete Reyes came out and looked at our ac. He quickly determined the problem, explained it to me in layman’s terms, gave me a quote and did the requested repair. Professional, friendly, and ultimately helpful he gave me quotes on future service, and explained my hvac system to me as well. Highly recommended.

  • Review 99 (2024-07-29 - Rating: 5)

    Excellent service! Came home from work and air conditioner was not working and within 2 hours a technician was here. Very friendly and very efficient. Highly recommended!

  • Review 100 (2024-05-06 - Rating: 5)

    Could never be happier with Juan and his team. Absolutely professional and very courteous. I will certainly recommend Honest A/C and the great team of Juan and his experts. Sorry I forgot the names of the others. Like to add that Joe was absolutely the best sales rep. you could hope to have in your employment .

  • Review 101 (2024-02-29 - Rating: 5)

    Tom and Chris are outstanding! They are professional, informative, and provide a great service!! Tom does a great job of installation and is very knowledgeable and informative on explaining the maintenance of whatever the situation is to avoid costly repairs in the future. Both are a pleasure to do business with. I will always have Honest Air Conditioning and Plumbing as my “go to” company in the future.

  • Review 102 (2024-05-20 - Rating: 5)

    Jonathan was so thorough and explained everything when my water heater sensor was going off and beeping. He took the time to explain what happened and what I should do in the future. Honest is excellent with customer service. They even came out on Saturday!

  • Review 103 (2023-08-23 - Rating: 5)

    I should have written a review 2 years ago but we cannot say enough good things about this company. They have always been able to send someone out immediately when we call and the person is always professional, kind and efficient. We feel they charge for the service they provide and the price is fair and all service is explained. We had our new unit installed through them and while more expensive than other options they provided a great warranty and a cash discount. Today the new unit stopped turning on, they sent someone out within 30 minutes of me calling and it was fixed so quickly.If you are looking for a company who will actually help you call them.

  • Review 104 (2024-07-15 - Rating: 5)

    Tom was amazing! He was quick, honest, and thorough. Would highly recommend to anyone needing your service!

  • Review 105 (2024-03-27 - Rating: 5)

    Doug Lohmann & Jonathan Willis, came out to perform the water heater maintenance. After they removed sediment and checked the working components, they noticed the anode rod & expansion tank needed to be replaced.They took the time to show me & explain in detail what parts they were referring to, and showed me the level of corrosion that had occurred.I really value and appreciate the level of time they took to help me feel confident and comfortable with my purchase, and my choice to continue to do business with them. I highly recommend.

  • Review 106 (2024-09-10 - Rating: 5)

    Peter, the serviceman, was so knowledgeable and so detailed on explaining to me what the problem was with our inside air unit. He was professional, friendly and understanding.Thank you Pete.

  • Review 107 (2024-05-10 - Rating: 5)

    When you need a truly professional service and Always open to availability, then you got an amazing experience. Each technician has been amazing. They take the time to explain whats going on and how they solve the problem.Thats true customer success. Thank you for a great service.

  • Review 108 (2024-05-07 - Rating: 5)

    The technician quickly diagnosed the problem and was able to quickly get my system up and running. Also suggested a power booster to start the AC with less strain on the compressor so system will last longer. Ver please and thought price was reasonable

  • Review 109 (2024-04-20 - Rating: 5)

    Peter came across as knowledgeable and professional in servicing my a/c unit. He also educated me on how I can keep my a/c line from clogging and an option to reduce the wear and tear on the compressor. Highly recommend his service.

  • Review 110 (2024-06-27 - Rating: 5)

    Amazing customer service! My AC stopped blowing cool air around 11 am and James had the problem fixed around 4 pm the same day. Very grateful for this company!

  • Review 111 (2024-12-07 - Rating: 5)

    Great service . Came out quickly and was able to diagnose issue and fix it with recommendations. Thank you . Will use in future . and would recommend them highly

  • Review 112 (2024-10-16 - Rating: 5)

    Honest Plumbing responded immediately in a water-heater expansion tank exploding scenario at our house! They were great!!!

  • Review 113 (2024-06-18 - Rating: 5)

    I received excellent service from AC technician DJ.Turned out to be a simple drain line flush, but he went the extra mile did a full inspection and really earned my business.

  • Review 114 (2024-04-04 - Rating: 5)

    This company is great! Their service technicians Cesar,Eric and Juan were very professional & informative with the work that they were doing, along with sharing photos before & after with was done. Providing me with information that may help my system run more efficiently.

  • Review 115 (2024-03-15 - Rating: 5)

    James at Honest Plumbing and Air took care of my system and did a fantastic job ! James is always very helpful in explaining any issues found and very solution oriented in a cost effective manner. I really appreciate how hard he works and the service he provides and how friendly and knowledgeable he is.

  • Review 116 (2024-10-05 - Rating: 5)

    We needed urgent service late Friday afternoon and they guys arrived shortly after we called. They took care of the problem. Great service.

  • Review 117 (2024-10-07 - Rating: 5)

    Tom was excellent, he knows what hes doing and is fast , he is also respectfully of others goes a long way at this house

  • Review 118 (2024-03-08 - Rating: 5)

    Doug and Chris were great. They arrived on time, worse shoe covers, fixed my issue expertly and quickly without trying to convince me to spend more money on random upgrades like some places do. I’m very happy!

  • Review 119 (2024-03-16 - Rating: 5)

    Had another great experience with Honest. Pete was the technician, and he was excellent and easy to work with. I’ve been using Honest for HVAC work in my past two houses. They are wonderful.

  • Review 120 (2023-08-23 - Rating: 5)

    Jacob was very professional when he came to troubleshoot our a/c unit. He found the problem, was very quick to address it, and established great communication through the repair process. Juan and Andy from the installation crew came out the very next day to replace my faulty coils. My attic is similar to a crawl space, very hard to work in. They were professional and timely with the repair and made sure everything was running smoothly before leaving the job. I would strongly recommend them.

  • Review 121 (2024-04-26 - Rating: 5)

    I was impressed by the professionalism of James Salinas. He was knowledgeable, respectful, and thorough in his visit today. He explained the current status of our system to me, in whatever level of detail that I asked for. James is a valuable member of Honests team!

  • Review 122 (2024-08-11 - Rating: 5)

    Awesome company! They took care of us in a very quick manner. I highly recommend them

  • Review 123 (2024-03-14 - Rating: 5)

    Excellent service from James with Honest Plumbing & Air! Extremely professional and walked me though the work performed and suggested repairs, explaining things clearly. Greatly appreciated and will definitely call back again for future work needed. Thanks!

  • Review 124 (2024-03-13 - Rating: 5)

    The communication via texting to manage my expectations regarding his arrival time was perfect. The email transactions ensuring no confusion regarding costs and project parameters were perfect. The plumber was careful to thoroughly answer my questions. He also educated me on how the water heater works and things I could do to minimize problems. Finally, he me to call my chief inspector directly to make sure he required the items being proposed. I did so and subsequently learned that the 18” platform for my water heater was not required. This saved me a ton of money. How many plumbers would have advised to do that? Probably none. I think I found my plumber for life.

  • Review 125 (2024-10-07 - Rating: 5)

    Pete was great, knowledgeable and respectful of our home. Nice guy to have around

  • Review 126 (2023-10-11 - Rating: 5)

    I had the pleasure of meeting two great members of the Honest air team. Bo Rankin and Tom Greer. These guys were absolutely amazing and informative and honest with their assessments for service! I will specifically only call Honest Air from now on based on how great these two individuals helped me out with my ac unit and water heater. I absolutely recommend contacting Honest air.

  • Review 127 (2023-06-20 - Rating: 5)

    Great experience! James was fantastic. He explained everything so well and never made me feel dumb for not knowing it (first-time homeowner problems). He was also so kind and patient with my toddler who wanted to show him toys and see what he was doing. Will definitely be calling them for any future needs!

  • Review 128 (2024-03-20 - Rating: 5)

    We really appreciated the thorough inspection Fabian at Honest Air did in getting our AC ready for summer. He took extra time to explain everything and answered all of our questions. Great company!

  • Review 129 (2023-09-08 - Rating: 5)

    I initially made an appointment to replace my washing machine shut off valves. During the evaluation, the service tech Tom discovered a leak coming from the hot water heater expansion tank. Tom was very professional and took the time to explain the process and answer all of my questions. Tom did a fantastic job and I am very pleased with the outcome today. I will continue to use Honest Air and Plumbing.

  • Review 130 (2023-07-06 - Rating: 5)

    I asked for recommendations and they were the third place I called but the first to act like they cared about my issue. They scheduled me quickly at a better price and even called shortly after to squeeze me in the day of. Mike was great and did the work quickly and very friendly. I was very pleased with the whole experience. Well, as pleased as the situation allowed. I would definitely recommend them highly.

  • Review 131 (2023-05-28 - Rating: 5)

    This is a fantastic company with excellent service and very affordable pricing. They are always transparent with the pricing and really work hard to deliver high-quality work and wonderful customer service.

  • Review 132 (2023-07-13 - Rating: 5)

    Our AC and Furnace went out in June, of course as the weather hit the 100’s. I called and talked to person who had said they can get a rep out there in a few hours ( on a Saturday also) I had also called several other companies who’s voicemail just picked up. An hour later, an Honest AC person texts saying he’ll be right by….inspected and gave us a quote and had also mentioned the AC we wanted would be an extra day as a part was shipping. We appreciated the honesty and had the unit Ac and furnace installed on a Wednesday. Nice team of guys came in and cleared out the old and brought in the new. Also I had finally received a call back from another AC company ( one on tv) several days later.

  • Review 133 (2024-09-24 - Rating: 5)

    Tom was amazing he explained everything and did a detailed check and fixed the issue in a timely manner. Thank you!

  • Review 134 (2024-06-04 - Rating: 5)

    John is extremely knowledgeable and helpful. He patiently hears my questions and answers to questions. I really appreciate all the work he did and he is a gem. Thank you John for your prompt service.

  • Review 135 (2024-05-01 - Rating: 5)

    Peter with Honest Plumbing & Air came out and worked on my grandmother’s AC unit. He was thorough, knowledgable, and kind. Highly recommended.

  • Review 136 (2024-07-07 - Rating: 5)

    All in the name. Honest. They came out on a holiday and got everything fixed. They don’t charge service fees so no exorbitant holiday or after hours fee like other companies. I trust these guys.

  • Review 137 (2024-03-11 - Rating: 5)

    We just had a service check up from Fabian Villanueva, and was very impressed with the services. Mr. Villanueva did a great job of answering my questions and explaining the system. He and the other techs that we have delt with are the reason we use this company for ALL of our plumbing and A/C needs. Thank you all.

  • Review 138 (2024-03-13 - Rating: 5)

    Fabian Villanueva serviced our system today. He did an amazing job. He took pictures of our ducts and boxes in the attic showing us how they looked. We have never had anyone do such a detailed analysis of our system. Fabian is a true asset to the company.

  • Review 139 (2024-05-09 - Rating: 5)

    We’ve been using honest AC for a few years now and are always so satisfied with their work. Their employees are always so kind and thorough. Today Fabian came to perform a tune up included in my yearly membership for my AC unit. He was awesome!! He even performed manual labor to be extra nice and dug out rocks and muck that had fallen in the way of my drain line, rearranging some lines and giving great advice. He referred me to their plumbers for some other work I need done and let me know about the different membership levels available to me as well as anticipating future issues and ways to prevent them.

  • Review 140 (2023-08-31 - Rating: 5)

    This is the second project weve had Honests help with, and theyre always great. Tom helped us out with our water heater replacement and was fantastic. We always knew what was going on, he described things clearly without being patronizing, and kept every part of the process clean and orderly. He was even careful about making any noise while our 2 year old was taking his nap. We love working with Honest. And Tom is one of the reasons why.

  • Review 141 (2024-03-12 - Rating: 5)

    James Salinas has come by several times and he is always professional, has clear communication, and does great work. I would recommend him to anyone looking for quality HVAC work.

  • Review 142 (2024-05-22 - Rating: 5)

    Honest Air Conditioning & Plumbing was “Outstanding”! They personally took my call with no waiting. An appointment was set up for the 2nd day. Mr. Ortiz was very knowledgeable & helpful! I highly recommend Honest Air Conditioning & Plumbing!

  • Review 143 (2023-08-04 - Rating: 5)

    My first experience with Honest A/C & Plumbing was regarding my thermostat, our neighborhood had a power outage and my thermostat just locked up. I called one company and they told me my thermostat was broken and needed to be replace. I was not happy to hear about a broken thermostat. I decided to call Honest A/C & Plumbing, Alan or Allen with Honest took my call, answered my questions and sent out a technician for the next day, which was Zach Martin. Zach started looking at my thermostat and said my thermostat only needed to be recalibrated. Besides Zach saving me lots of money from what the first company told me, Zach was professional, friendly and just a nice guy! Thank you Zach!The other day I had to call Honest A/C & Plumbing again due to my kitchen faucet leaking. Tom with Honest A/C & Plumbing arrived to my home. Tom was very patient and a good listener as I explained to him about my kitchen faucet leaking. Tom was professional, friendly, patient and had lots of knowledge with water issues. At the same time Tom gave me some really good tips regarding all my appliances in my home. Tom, thank you for your advice.Ruth Ramos-Dumaine

  • Review 144 (2023-12-08 - Rating: 5)

    The install crew did a wonderful job.Very thorough and efficient. Installed a new thermostat, and before they left made sure we knew how everything worked. Again, great company, and great install crew.

  • Review 145 (2024-08-25 - Rating: 5)

    This weekend was a scorcher as are most in Texas during August, and when the AC decided to stop cooling, I did the standard handyman dance of checking basics like clogged lines and filters. Nothing was working to fix the air and the wife and pets were not enjoying life.While Im handy, Im not skilled enough to diagnose a failing evap or condenser unit. I do know that much. So it was time to call a professional.Ill admit I spent far too much time on the phone trying to arrange technicians from multiple HVAC companies to come out and perform a diagnostic, with nobody available for a same-day service call. So I asked a good friend in Hutto who he uses and got a referral for Honest Plumbing & Air. Lets just say.. I owe him a big favor.Ray Smith was onsite promptly (less than two hours) and is truly a stand-up guy. His business card reads Problem Solver and lo and behold.. true to his title, he had the problem found on his first try with a faulty compressor capacitor being the culprit.A quarter hour later everything was blowing cold and, as the saying goes, happy wife, happy life.Many thanks to Honest and Ray in particular! This man saved my sanity and didnt give me any upsale or run around. Theyll continue to get my business and Ill gladly call again the next time I hit an HVAC or plumbing disaster outside my wheelhouse.High praise and recommendations! Job well done ✅

  • Review 146 (2024-03-28 - Rating: 5)

    Awesome Company! I highly recommend them⭐️⭐️⭐️⭐️⭐️They get pretty high reviews and no wonder with the kind of service they provide!My technicians name is Mike and he went over and above my expectations!!! Very knowledgeable and explained everything in detail so I understood everything! Awesome person to work with!!! THANK YOU MIKE!!

  • Review 147 (2022-08-05 - Rating: 5)

    We have used Honest Air Conditioning for the last few years for our annual maintenance. Jacob has been our service advisor and has been very professional and honest. For the last 3 or 4 years we had been putting a band aid on our system with the hopes of stretching its expected life a little further (it was a 24 year old system). Jacob has been honest each time with giving me options. This year our a/c quit working on a Sunday morning, and Jacob came out same day. He again gave me my options of repairing or replacing, without any pressure. We decided it was time to replace the entire unit, and Jeremy and Brian were to our house the next day. They did an amazing job over the 6 hour or so install, and were happy to answer any questions I had throughout the process. I would happily recommend Honest A/C and Plumbing to anyone needing their services.

  • Review 148 (2024-11-14 - Rating: 5)

    Free diagnostic, quick service. A bit pricy, but they got the job done quick.

  • Review 149 (2023-06-18 - Rating: 5)

    After we had two AC units fail, another company came over and was pushing for us to replace both units (at high cost!). We then called Honest for a second opinion. Our technician, Mike, fixed both units quickly and also was very helpful in giving us maintenance pointers. Super positive experience all around — thank you very much!

  • Review 150 (2023-08-04 - Rating: 5)

    Tom is a great plumber and a great human! He’s professional, personable, knowledgeable, and he goes above and beyond to solve problems. Having Tom come into our home is like having a friend come to help, but a very well-trained and persistent friend! I highly recommend Honest Air/Plumbing, and go ahead and request Tom.

  • Review 151 (2020-07-18 - Rating: 5)

    If I could give Honest Air a ten star review, I would certainly do that. I called one morning to set up an appointment for an estimate and James was here in probably thirty minutes. He looked at what I had and gave me options for a replacement. I didnt even want to discuss repairing it since it was a 19 year old system and I felt it had done its job. He told me the advantages of each system and there was no pressure for me to decide one way or the other. I was even happier when he told me that he could have a crew out here the very next morning. So, the next day Logan, along with his crew of two, Jeremy and Kade came early in the day to get started. All three men were so very nice and professional. They were more than happy to answer any and all questions that I had and they also kept the house and work areas clean. I believe that I got a really good deal and Im happy to report that I now have the cool air that is a necessity in Texas in July. Thanks again for wonderful service from start to finish. I would most definitely recommend Honest Air to anyone needing this type of service. Oh, and on top of that, Honest Air is veteran owned. Doesnt get any better than that. Thank you for your service then and now.

  • Review 152 (2022-05-10 - Rating: 5)

    I can’t say enough good stuff about this company. I think they hire incredible and truly honest employees. About 4 years ago, we had just moved here and I had developed a cough. So, we thought we might need our vents cleaned. They came over to inspect and said our vents were actually clean and didn’t need to be serviced. Turns out, I was just embracing the Hill Country allergy season. Flash forward a few years and I’m 8 months pregnant and we are in the beginning stages of Texas summer…our AC stops working. We call and of course, it’s after hours. The technician, Alex, calls us back within 5 minutes of us requesting an appointment. He is extremely polite, helpful, down to earth and was able to get us some information to get our cold air back. Alex, this pregnant momma thanks you for your kindness and helpfulness! Truly a wonderful experience every time we’ve worked with this company!

  • Review 153 (2024-09-12 - Rating: 5)

    James did an excellent job checking our AC and provided options for future needs.

  • Review 154 (2024-03-14 - Rating: 5)

    Fabian from Honest AC was professional and clear, explaining what and how our current system was doing. There was no upselling or product pitch which is our pet peeve with most other companies, overall a seamless experience!

  • Review 155 (2024-07-18 - Rating: 5)

    Honest Air has been great. They always come out quickly, often same day, and do a great job.

  • Review 156 (2021-11-12 - Rating: 5)

    I cannot say enough about this company. These guys have to have to most professional and dedicated staff out there. My first interaction was two years ago on a repair to an old unit. Unfortunately it was beyond repair and instead of charging me for something that could not be fixed they waived the charges. That convinced me to buy a new unit from them. Painless is all I can say. Everything from the financing to install to follow up to make sure everything was good.Which brings me to today. I need to call as my AC was not functioning properly. James and Richard were scheduled to come out and came out exactly when they stayed they would. Both guys were a professional as it gets. They were focused and found the issue quickly, then explained the problem, the solution and what was needed from me. All in all another great experience from Honest Air Many thanks to James and Richard for yet another painless experience in dealing with my HVAC. I would recommend this company to anyone needing help with their units.

  • Review 157 (2024-05-23 - Rating: 5)

    Tom was helpful by providing information about our water heater and how to best protect them. He was thorough in explaining what we needed.

  • Review 158 (2023-08-09 - Rating: 5)

    Honest AC and Plumbing is fantastic. Always on time. High quality work. Fair prices. I used them for an HVAC repair several years ago, and they quickly became my go-to for HVAC system maintenance. This time around I had a few plumbing issues that needed to be addressed. They were able to make it out the next day (and early in the 4-hour window I was quoted...double bonus), and I couldnt be happier with the job that Tom Greer did. Whenever someone asks for an HVAC or plumbing repair recommendation, I always recommend Honest AC and Plumbing. Look no further.

  • Review 159 (2023-05-19 - Rating: 5)

    Service was incredible! Within 30 minutes of calling as a first time customer, Tom showed up at my home and fixed my water heater. I told him I was a first time home buyer and he took the time to explain everything he was doing, plus he walked around the home checking out the meter, sprinkler system, water pressure, and more. He was so helpful and I learned a ton of information from him that I wouldn’t have known otherwise. The price was incredibly fair and we will definitely be using this company exclusively for any plumbing or HVAC needs.

  • Review 160 (2023-05-20 - Rating: 5)

    We hired this company to replace our existing ac unit. The lead Kade was knowledgeable and very informative as well as his crew of jon, Cesar and Bryan they were a big help. Had our new system installed in a little over 4 hours on a Saturday. Definitely recommend this company! Great job guys we appreciate you.

  • Review 161 (2021-12-03 - Rating: 5)

    Jacob is awesome! I am very happy with the service provided by Honest Air Conditioning and Plumbing. My HVAC needed to be repaired. He took the time to physically show me and explain what the issue was. After the repair, he recommended additional services based on what he saw in my unit. Again, he took the time to show me and explain what he was seeing. Jacob did a great job explaining the benefits to those additional services without being a “pushy salesman”. With the repair and the additional services, I felt the price was very affordable.

  • Review 162 (2024-03-14 - Rating: 5)

    Nick and his manager were outstanding. They were both professional, efficient, and offered some useful tips to help me avoid future plumbing issues. I highly recommend this company.

  • Review 163 (2023-05-09 - Rating: 5)

    Excellent experience with HVAC team. A cut above the rest. Highly responsive. Articulate and friendly on the phone when booking. Technician was on-time, respectful, and got the job done. Fixed the issue. Highly recommended.UPDATE: equally excellent experience with the Plumbing team.

  • Review 164 (2021-12-17 - Rating: 5)

    We had an amazing experience with Honest Air. Our AC went out and the had a technician over in a matter of hours. They gave us a temporary fix at no charge and came back 2 days later to install our new unit. Our technicians Logan and Alex were very professional, fast and clean. Such a great experience all around. Would recommend this company to anyone.

  • Review 165 (2024-06-19 - Rating: 5)

    Had a technician from both the hvac and plumbing side and both were very knowledgeable and respectful. Would recommend to anyone who has needs for either service.

  • Review 166 (2024-04-12 - Rating: 5)

    I usually don’t post these however I cannot recommend Honest Plumbing & Air highly enough. Their communication was prompt, the tech’s that came to our home were professional, knowledgeable and courteous. Thank you

  • Review 167 (2020-07-01 - Rating: 5)

    Can’t say enough great things about Honest AC our assigned tech Brett! He was very patient, knowledgeable, reasonable during price options discussions and once we made our decision they installed our new AC lightning fast! Unbelievable customer service, they even bumped us to an upgraded unit when they found last minute that Trane was out of the unit we’d chosen. We will be using their services for ongoing maintenance to keep our system in top shape for years to come. HIGHLY recommend working with Honest AC and ask for Brett! Thanks so much y’all!

  • Review 168 (2020-09-28 - Rating: 5)

    Our upstairs AC was blowing hot air so we called Honest Air Conditioning based on their reviews. They dispatched James the same day. He was very courteous and professional. He walked us through his steps and advised on general maintenance suggestions along the way. Found that the issue was mice had chewed through some wire on our outside unit. He promptly identified the wire and made the repair on the spot. Very honest and didnt try to charge for things we didnt need. We are very satisfied with this company and James in particular. We will be following up and using them for our AC maintenance going forward.

  • Review 169 (2021-10-25 - Rating: 5)

    Update:Ha well I jinxed myself from my previous review. Had to call them for clogged plumbing pipe. AJ was the technician and did a great job of getting the drain to be unclogged. He was extremely friendly and knowledgeable and explained the job/task he was going to use to clear the clog and then spent the time to run the water to verify everything was cleared and draining properly. Very happy with the service provided and will use them again. And again they showed up when they said they would and got the job done I am extremely pleased with their service.My AC unit went out around the beginning of July. Had them come out and replace the entire unit. They did loan me a portable ac unit for a few days until they were able to do the install due to rain. Logan was the installer and is extremely friendly and helpful. He verified the unit was working properly before leaving and everything was correct. Extremely happy with their service and will start using them for all my AC needs along with any plumbing even though haven’t needed that service. They will show up when they say they will show up and get the job done properly.

  • Review 170 (2024-04-03 - Rating: 5)

    Consumate professionals! Thank you again Tom for the detailed documentation and pictures up front, completing the project in 1 day, and very thorough close out. Excellence in all aspects! Highly Recommend!

  • Review 171 (2023-06-08 - Rating: 5)

    Called Honest AC out for a second opinion after the first company recommended detected low refrigerant charge and wanted to charge for leak detection or any further investigation. The tech (Eric) who came out to speak with me was incredible in explaining what readings he got from the system and explaining why the first company may have misinterpreted the original readings. If not for the system stabilizing and working normally as he worked on it, it sounds like they might have done investigation for free that Id have paid for from the first company, all as part of the 2nd opinion that they didnt charge me for. Its rare to see a company live up to its name as thoroughly as Honest AC, but its earned them another customer going forward!

  • Review 172 (2024-06-28 - Rating: 5)

    Jacob was extremely conscientious, explaining what he was doing and why. Very good example of your companies name.

  • Review 173 (2023-10-05 - Rating: 5)

    Very happy with the timeline, time it took to install, and work done. Unit I bought is definitely nicer that what it replaced. Tom was very professional and went through a number of options with me.

  • Review 174 (2024-06-13 - Rating: 5)

    I cant express how great your services are. They are more than perfect, especially Tom, who fixed our water heater and explained how to care for it in the future.

  • Review 175 (2022-07-09 - Rating: 5)

    I called the Saturday before the 4th of July. They were able to send Alex out the same day. He did an amazing job fixing my AC and provided me with some helpful maintenance tips. My experience with Honest Air was great. They offer their normal service rates on Saturday, so I didnt have to pay extra for weekend service.

  • Review 176 (2023-01-01 - Rating: 5)

    Because of our excellent experience with Honest AC/Plumbing, we will only call them for HVAC/Plumbing service, system repair or replacement. Employees treated us with respect, answered every question, gave us a secure feeling that the job would be well-done. In order to replace our dead HVAC system in the heat of our Texas summer when supply lines were disrupted, Honest AC searched the country and found a unit that fit our specifications, installed it within less than a week from our first call. Every time we have called for support, Honest AC responded quickly. Its important to know that Honest AC/Plumbing only advertises by word of mouth, so that they can keep their prices low and their employees fairly reimbursed, and you can tell that in addition to being experts, their employees are proud of the work they do. The company makes sure their customers are well-satisfied. As an example, I called them out to fix something that ended up being user (my) error, and they swiftly came, determined the issue and kindly helped me know what to do next time, and did not charge us. We are impressed. Honest AC/Plumbing made us very happy customers.

  • Review 177 (2024-11-30 - Rating: 5)

    Weve used Honest Air more than a few times. Each Service Tech sent out was friendly, courteous and knowledgeable. Highly recommended

  • Review 178 (2024-09-01 - Rating: 5)

    Tech did an excellent job. Found and fixed the problem. Very pleasant and friendly.

  • Review 179 (2024-08-03 - Rating: 5)

    Excellent service and truly HONEST in all of their communications and costs. Highly recommend this company for all AC, heating and plumbing services. Special shout out to James, Jeremy, Bryan and Juan. Great people and service!

  • Review 180 (2022-02-15 - Rating: 5)

    Our AC situation is very complicated to explain, but Honest Air fixed everything very quickly! Richard and another guy were taking care of the issues with great attitude and respect.Their follow-up was quick, and they showed up on time with notification prior 30 minutes.I called 2 other contractors, but contractor A was 30% more expensive, and contractor B was even 3 times more expensive!!!!Honest Air is very honest and I was very impressed their work.

  • Review 181 (2024-06-06 - Rating: 5)

    Our tech. Brian was awesome and he explained everything that was wrong with the unit. Will recommend them to all my friends.

  • Review 182 (2024-10-29 - Rating: 5)

    Ive been using Honest AC for 2 years and I love them. Even recommended to friends. They are polite and efficient. I also appreciate seeing the photos that they take for records since I cant physically get into my attic where the AC is kept to remove debree and such.

  • Review 183 (2022-10-01 - Rating: 5)

    Earlier this evening I received a call from Seth the plumbing manager to discuss the service call from earlier today in regards to the scope of work and the price associated to the job. As a customer I prepped the job as well as I could to try and keep cost as low as possible and when I received the quote for the repair in my opinion the quote was to expensive and refused to let the company do the repair and paid the trip fee to close out the job. In my prior review I posted my disappointment on the cost and why I refused to let this company move forward with the repair. Seth made it point to call and discuss with me my concerns about me turning down the job and what could be done to fix the problem. He was kind enough to listen to my concerns and immediately wanted to know what could be done to fix this situation. After he listened to my concerns he stated why he believed the quote was what it was and found that that there may have been a misquote and was willing to take a look at the quote to see what contributed to what may have made the quote being so expensive. Seth even returned the trip fee in which I am totally grateful for and I have tremendous respect for him taking time to call and discuss this issue along with returning the fee which he did not have to do but that is good business and this is why I will use this business in the future. This is a family owned business and I believe in supporting all family owned businesses instead of the corporate businesses that just want your money and have no regards for true customer service. I want to thank Mira, Seth and the Tom who came out to perform the job he displayed the upmost professionalism and I am grateful again for that. Thank you Seth, Mira and Tom and the Honest Air Conditioning and Plumbing Co. for taking time to go out of their way to address my concerns and I will highly recommend this company to anyone who needs any kind of repair services, thank you, thank you, thank you and God Bless.

  • Review 184 (2024-03-20 - Rating: 5)

    Had semi annual HVAC Heating unit checked, technician Mr Fabian Villanueva showed up on time as promised , did he’s checks , explained routine maintenance , answer my questions and was professional and attentive . Thank you for having Techs.that care about their customers . I recommend Honest Air Conditioning and Plumbing

  • Review 185 (2021-10-12 - Rating: 5)

    Excellent Service! Tom came out to install a new kitchen faucet and was quick, professional and informative. He talked us through options on regular maintenance on all of our plumbing needs which was very helpful.We already use Honest for our HVAC services but will now use them for all plumbing needs as well! They are always easy to schedule, quick turnaround and prompt!

  • Review 186 (2021-10-13 - Rating: 5)

    We have used Honest AC for years. They are affordable, trustworthy and professional. Their work is high quality and they are quick to respond to AC emergencies which has saved us on multiple Texas summers. Their maintenance program is worth ever penny catching issues before they cause an AC heating outage. I highly recommend Honest AC.

  • Review 187 (2024-03-05 - Rating: 5)

    James came soon after normal business hours and was very professional, courteous, and showed me the exact problem as well as went above and beyond to talk me thru what to look for in the future. Definitely going to do business again. Thank you.

  • Review 188 (2020-09-23 - Rating: 5)

    Honest Air is great. I had a system installed by them about 4 years ago. I have not had any real issue to speak of, for those I have had they have always been responsive and helpful.I was having issues with my drain line today.I called and got an appointment the very same day.Alex called and was able to arrive in less than 45 minutes, right when he said he would arrive. Alex was very professional. Helped educate me on some misconceptions regarding maintenance.He was able resolve my issue and suggest other options to help prevent them from reoccurring.Alex and Honest Air are certainly who I will call in the future and recommend to anyone who asks.

  • Review 189 (2023-09-29 - Rating: 5)

    Weve been using them for several years for both AC work and plumbing and they do great work! Every employee weve ever dealt with has been very knowledgeable, friendly and has taken the time to educate us about both. Plus they have always given us 3 options before doing any major work, which is great. They have never pressured us either. Today we had both HVAC maintenence and had them look at a possible leak and Bo and Tom were great.

  • Review 190 (2020-10-08 - Rating: 5)

    We’ve been using Honest for two years and have been very happy. We had a new system installed in May and they called me in early October to remind me that it has one year of free system checks which I appreciate because I would have forgotten. Alex came to do our pre-winter check. He walked me through why I need to change my filter more often and where to get the best ones for my system. He did the check quickly and was so friendly. Another positive experience with Honest.

  • Review 191 (2020-12-03 - Rating: 5)

    Amazing service, would recommend to everyone. Wonderful company to work with! Calling to set up an appointment was fast and thorough. Our techs Tom and Luke were on time, pleasant as could be and let us know all of the issues at hand. They wore masks and boot covers, parks in the street and did all they could to protect themselves and us in this crazy COVID-19 time. Our issue was fixed in less then an hour.

  • Review 192 (2024-09-26 - Rating: 5)

    Our A/C was having trouble running. Honest installed our unit a few years ago so we called them to see if they could get it working again. They came out the same day. Our tech, Jaime checked everything out and got it working super quick.Honest is our go to for HVAC and plumbing work. Theyre always helpful and willing to explain what theyve encountered. I highly recommend giving them.

  • Review 193 (2021-06-23 - Rating: 5)

    I chose Honest AC & Plumbing based on reviews I read online. Sometimes a company gets so many good reviews that you wonder if they are fake. I was thrilled to find out that this company and Cody (the technician) they sent out deserved all these positive reviews. They arrived within the appointment time frame and worked professionally with great communication throughout the process. As a military spouse, I love that they are veteran owned and employ many veterans. You have my support for all my AC and Plumbing needs in the future. Thank you for living up to your company name!

  • Review 194 (2021-09-29 - Rating: 5)

    Had an excellent experience with James S. of Honest Air Conditioning. I was having issues with my AC drainage and James took the time to walk me through all his maintenance steps and offered advice and insight as to how best to keep my system running in its best condition.He was open to any and all questions that I had and explained them in a way that anyone can understand. I did not at anytime feel like I was inconveniencing him or over leveraging his time. I will absolutely be reaching out again for any of my service needs.

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