Arrow Plumbing

Photo of Arrow Plumbing

Located in Houston, Texas

Address: 10503 Altonbury Ln, Houston, TX 77031, United States

Phone: +1 713-999-4742

Rating: 4.7

Services

  • On-site services
  • Repair services
  • Credit cards

Categories

  • Plumber
  • Bathroom remodeler
  • Gas installation service
  • Hot water system supplier
  • Kitchen remodeler
  • Water purification company
  • Water softening equipment supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-16 - Rating: 5)

    Great experience dealing with Arrow Plumbing when we had an issue with our water heater. They were quick to come out and Herschel was very clear on explaining things to us. Would definitely recommend and use them again!

  • Review 2 (2024-09-30 - Rating: 5)

    Herschel and Arrow Plumbing are top notch.Helped me in a big way today to detect and fix a leak at the beginning of an otherwise busy week. Arrow and Herschel will be coming back soon to get some other things done for us.Many thanks!

  • Review 3 (2024-08-30 - Rating: 5)

    Had Arrow Plumbing come out to flush my water heater. Herschel did a great job servicing the unit and thoroughly explained what he needed to do and provided advice for future care and maintenance. Very pleased and will rely on Arrow for future plumbing needs!

  • Review 4 (2024-11-05 - Rating: 5)

    Great service and knowledgeable professionals! They really do take the time to explain everything very carefully and detailed and never try to oversell us on unnecessary things. Used them twice now and I am super happy with the service! Bruce and Herschel are awesome!

  • Review 5 (2024-09-19 - Rating: 5)

    Fast, efficient callout for routine maintenance for an inline water heater which ended up turning into a toilet-blockage fix as well as advice on how to troubleshoot a shower leak. Hershel was great.

  • Review 6 (2024-10-12 - Rating: 5)

    I’ve been a customer of Arrow Plumbing for decades now largely because Bruce and Ann are such customer focused people. Bruce gives a good explanation of the risks and benefits of any recommendation he’s making. He asked good questions to understand the history of a problem.

  • Review 7 (2024-07-23 - Rating: 5)

    Hershel did a great job. He explained everything he did which was important to me as I was very interested how a tankless water heated worked. This was my first experience with owing one.I would highly recommend him to anyone needing plumbing service.

  • Review 8 (2024-11-18 - Rating: 5)

    Hershel addressed the leaking faucet and checked the rest of the faucets in the house. We have appreciated his expertise for years. Thanks.

  • Review 9 (2024-08-01 - Rating: 5)

    Hershel is very personal and professional. He is timely and fast with his work. Always cleans his work area. Very pleasant experience.

  • Review 10 (2024-06-28 - Rating: 5)

    Herschel came out to replace a toilet and answer questions regarding tankless water heaters. He was very knowledge and was able to answer all of my questions. He replaced the toilet and installed an electronic descaler in a timely manner. Will definitely recommend and reuse their services.

  • Review 11 (2024-12-19 - Rating: 5)

    Arrow Plumbing always does a great job! I highly recommend them.

  • Review 12 (2023-11-03 - Rating: 5)

    I’ve used Arrow Plumbing for several years and they have always been on time, thorough, professional and quickly fixed my issues. Herschel is very informative in explaining issues and solutions. He’s always pleasant to work with.

  • Review 13 (2024-08-15 - Rating: 5)

    Hershel comes out every 6 months to make sure we have no plumbing issues. This helps us keep things operating perfectly.

  • Review 14 (2024-03-22 - Rating: 5)

    The Plumbing pro that Arrow sent knew his business and was able to talk through the options around replacing our hot water heater and a water softener and filtration system. I recommend using them.

  • Review 15 (2024-05-22 - Rating: 5)

    Bruce was very knowledgeable and pleasant. Could not complete the work today but will after getting the needed parts. Highly recommend!

  • Review 16 (2024-07-11 - Rating: 5)

    Great experience. Responded to all my questions with correct level of details. Appreciate the prompt response to come and complete the work needed.

  • Review 17 (2023-03-05 - Rating: 5)

    Hershel was so kind, informative and helpful. He gave me multiple options for potential solutions to our leaky toilet and worked quickly. I appreciated the call from the company 30 minutes in advance so I didn’t have to wait around the house all day and was pleased that they actually carried a replacement toilet on the van.

  • Review 18 (2023-07-11 - Rating: 5)

    Arrow plumbing made it easy to schedule and get service in a timely manner. Herschel was very professional and knowledgeable and explained everything that was wrong and gave advice for immediate solutions. We felt that he was trustworthy and honest and we trusted his professional opinions. We love that he’s a Master Plumber and he can clearly articulate and educate you on what is wrong and explain the solutions. I would highly recommend Arrow Plumbing!

  • Review 19 (2024-04-25 - Rating: 5)

    Mr. Bruce did an excellent job. He found all pipe leaks and walked me through everything that needed to be repaired or replaced with patience and diligence.

  • Review 20 (2024-08-13 - Rating: 5)

    Bruce was very thorough in replacing the innards of the toilet in my bathroom and also explaining to me what was causing the toilet to run on and off. He also did a 19 point check on my 2015 water heater and everything was good. Yeah! I don’t have to replace the water heater! The shower in the guest bathroom was not getting any hot water because the cartridge needs to be replaced. He said it was from lack of use. I’ll just tell my infrequent guests they can’t take a shower-ha! I definitely trust them to be honest and not rip me off, which is not always the case nowadays. Highly recommend his company!

  • Review 21 (2022-12-30 - Rating: 5)

    We had a fairly easy leak issue, but we wanted to make sure a professional was there to oversee it, and Herschel was very professional and knowledgeable. The repair was quick and it solved our other minor outdoor pipes that we dont even use. I was very happy with the service and grateful to get my water back on.

  • Review 22 (2023-07-21 - Rating: 5)

    Arrow Plumbing was fabulous! they are extremely thorough and knowledgeable. They provided so much insight and clarity that I could not be happier to have chosen Arrow Plumbing. On top of that they are family owned and the technicians are all certified and fully background checked! Everything was welcoming and seemless from the initial scheduling to the service. Thank you to your entire team! We appreciate you!

  • Review 23 (2023-07-10 - Rating: 5)

    Absolutely amazing service. Herschel and his team are always super efficient and are always able to help us fix any plumbing issues that arise, which in this case our guest bathroom sink(s) had gotten backed up and they were able to fix the issue very quickly. Thank you again for the wonderful job and I definitely recommend them to anyone looking for a phenomenal plumber!

  • Review 24 (2022-12-27 - Rating: 5)

    Hershel was very professional and was able to get our pipes fixed in no time! He had everything done within one hour! It was a pleasure working with him, and I will use him again if we need services. Thanks, Arrow Plumbing, you saved our holidays.Kim

  • Review 25 (2022-12-30 - Rating: 5)

    Excellent . Herschel explained my options to repair a fawcett damaged during a recent freeze. He also gave some helpful advice for going forward to help against future freeze situations. Quality of work was excellent, communication from Herschel AND the Arrow office was first class

  • Review 26 (2024-01-10 - Rating: 5)

    Excellent service! Arrived as scheduled, explained work to be done, completed work quickly. Herschel is super friendly.

  • Review 27 (2023-08-14 - Rating: 5)

    Herschel was wonderful, very knowledgeable and very detailed in explaining the process and causes. Got my issue fixed in no time! Highly recommended.

  • Review 28 (2024-12-27 - Rating: 5)

    Another fabulous experience with Herschel & Arrow Plumbing!

  • Review 29 (2024-10-11 - Rating: 5)

    Arrow plumbing has excellent service, excellent explanations, and excellent products!I think of plumbing, HVAC, and electricity in our house like the circulatory, respiratory, and nervous systems of the body. Maintaining these systems is paramount for our house to serve us as a home. Don’t trust this system to just anyone. Arrow Plumbing is our plumbing specialist. Thanks for what you do from the owners to the technicians to the office staff! Efficient scheduling, on time, professional, clean, diagnostically accurate, clear in presentation of the problems, effective in fixing the issues or upgrading, highly valuable.Herschel is awesome and has always done a fantastic job with multiple projects: Phyn, FlowTech, ProSeries filter, broken pipe, fixture installation and repair.

  • Review 30 (2024-10-08 - Rating: 5)

    Herschel was very professional and creative in repairing our older faucets! He gave great explanations of all that was doing. He is also very tidy and leaves no evidence of work having been done!! Very unusual for plumbers in my experience!Will definitely have back him for any future problems!!

  • Review 31 (2019-02-22 - Rating: 5)

    Herschel was professional and thorough in explaining all of our options in selecting a new water heater that best suited our needs and expectations. He is a pleasure to work with. We have been with Arrow Plumbing for years and highly recommend their service.

  • Review 32 (2020-01-06 - Rating: 5)

    Herschel did his usual excellent job. He was on time, was very professional and answered all our questions in a straight forward and concise manner.Sandra and I would not hesitate to recommend him to other friends and business associates.

  • Review 33 (2024-09-04 - Rating: 5)

    Bruce was extremely professional as well as personable. Unfortunately my issue is extensive and Bruce did go over the different options in repairing the problem. Arrow Plumbing will doing the repair soon and I am so glad. I have used them in the past as well and they have become my “go to” plumbing company.

  • Review 34 (2024-04-24 - Rating: 5)

    Arrow Plumbing gives excellent servIce! Herschel is very knowledgeable and professional. He always listens to our questions and concerns and explains exactly what is needed to get the job done in easy to understand terminology. Herschel is very polite and courteous as well. Excellent customer service!!

  • Review 35 (2024-08-23 - Rating: 5)

    Herschel came out to replace our water heater. We were very happy with the service. He is very knowledgeable and shared information that we found valuable. All questions were answered to our satisfaction. He was pleasant, courteous and easy to work with. Highly recommend.

  • Review 36 (2023-09-15 - Rating: 5)

    On time. Great understanding of the tankless water heater. Excellent explanation of the operation of the equipment. Overall I was pleased and impressed with the professional manner in which the job was performed.

  • Review 37 (2023-02-10 - Rating: 5)

    Herschel did a great maintenance job of flushing our hot water tanks. Arrow cares about their customers and keeping everything working properly.

  • Review 38 (2023-04-13 - Rating: 5)

    Herschel is awesome! He has always been courteous and informative. This company stays in touch with you and always on time. Highly recommend them!

  • Review 39 (2023-05-31 - Rating: 5)

    Hershel was awesome. Very friendly and extremely knowledgeable. Gave me options going forward. I will diffinently use Hershel and your company in the future.

  • Review 40 (2020-05-07 - Rating: 5)

    Arrived within given time frame. Herschel was very patient while I asked numerous questions and trying to decide what new facets I wanted. Excellent job explaining what the repair would entail and what he could find was the facets were removed or taken apart for the repair. Decided replacement was a better option. Herschel is very professional and personable.

  • Review 41 (2024-09-18 - Rating: 5)

    Arrow Plumbing is the Best! Worth every penny. Responsive...which is really helpful when there is water dripping from your ceiling! Precise in their diagnosis and repair approach. Always professional, personable and respectful.

  • Review 42 (2021-02-20 - Rating: 5)

    I want to recommend Arrow Plumbing to anyone needing help with their plumbing needs. I have been a longtime customer for routine maintenance, but the care they showed me during a stressful and unexpected leak in my home was outstanding. Herschel was extremely knowledgeable and professional and came out to my home in a timely manner after a pipe froze and busted in my attic. He also found other breaks and helped to repair them before there was more considerable damage to my home. What meant so much to me was his extreme patience with me when I asked him so many questions about how to prevent this from happening again and he gave me so much helpful information. The customer service he and his partner showed to me and my family was above and beyond anything I expected during such a difficult ordeal. I am so grateful to Herschel and Arrow plumbing for taking such good care of me and restoring my water in my home. The peace of mind I have now is priceless!

  • Review 43 (2021-04-28 - Rating: 5)

    Bruce was a wealth of knowledge! We had problems with a shower that wasn’t draining properly. He evaluated the situation and offered us several alternatives to correct the problem.So grateful for his professionalism, expertise, and integrity! His advice gave me peace of mind. I know I can trust Arrow Plumbing with any of my plumbing needs. They are honest and reputable!

  • Review 44 (2023-10-25 - Rating: 5)

    Herschel came and was very professional. He did his work in a timely matter. And spent time answering all of our questions. Will differently ask for Herschel again!! Thanks

  • Review 45 (2021-02-19 - Rating: 5)

    Update (2/19/2021) - Thanks to the advice of Arrow Plumbing, I was able to make it through the 2021 Snowpocalypse relatively unscathed. Had a leak in the garage and called Arrow Plumbing. Had Herschel come out with his helper, Jesus, and together they quickly and professionally got us water back in our house! Even in the midst of their unimaginable pressure and schedule, they still were courteous, timely, and clearly explained all of the options to me. We are so glad we purchased the Diamond Club membership, and will definitely continue to do so!----------------------------------I called Arrow Plumbing for a very minor issue, and they treated it like it was the most important issue on the docket. When they arrived, I was courteously and professionally greeted and briefed and then it was down to business. Before they left, I was given a full recap of the issue, what was done, and what was suggested to be done in the future. Ive known about Arrow for a long time, but never had them come out to my home. Definitely will be using them again.

  • Review 46 (2020-12-18 - Rating: 5)

    Nothing short of a seamless experience with Arrow Plumbing today. We had a clogged pipe affecting two toilets that another company claimed they could not resolve without cutting a hole in the wall. Arrow Plumbing sent Herschel Day and..like his name.. HE SAVED THE DAY! He provided a thorough explanation of the issue and made sure to discuss pricing before proceeding with the fix. Our drains were running clear in no time. If youre looking for a fair price, professionalism and integrity - I highly recommend Arrow Plumbing. Ask for Herschel!

  • Review 47 (2020-02-20 - Rating: 5)

    Professional, courteous, and knowledgeable! We know when we contact them, they will always be honest and furnish us with the best service ever. We always appreciate the extra advice and maintenance information, about potential issues or concerns. We need more stars to post for Herschel!

  • Review 48 (2022-05-10 - Rating: 5)

    Herschel did a great job of explaining what the issues were and gave options of how to repair them. Honest & no pressure. Very respectful & kind enough to speak loudly for my 87 year old mother. We will definitely rely on Herschel & Arrow Plumbing for all of our plumbing needs. After losing my Mr Fixit husband last year, this is a huge load taken off my mind by finding a plumber I can trust.

  • Review 49 (2023-07-31 - Rating: 5)

    We had a stopped up main line on a Saturday. We got a call back within minutes. The weekend surcharge was clearly explained. A master plumber arrived within the estimated time and took care of the problem. In addition to the fix, he gave us reasons as to why it happend and ways to prevent the problem in the future.

  • Review 50 (2022-09-12 - Rating: 5)

    Great service and professionalism from Herschel. He explained everything in great detail and gave me options to help solve the issues I am having. Truly appreciate his honesty and knowledge.

  • Review 51 (2023-10-24 - Rating: 5)

    Herchel and the gentlemen accompanying him were profesional and very helpful. Got our system back up and gave us recommendations.

  • Review 52 (2020-05-19 - Rating: 5)

    Hershel and Jesus were very professional and courteous. From bringing their own doormat and boot covers to the quality and skill of their installation, they exceeded my expectations. Will definitely refer Arrow Plumbing to my neighbors.

  • Review 53 (2022-10-19 - Rating: 5)

    Herschel did an amazing job! Went over everything with me and his service could not have been better! Will use him again.

  • Review 54 (2021-04-26 - Rating: 5)

    Bruce and Jesus did a fantastic job repairing a busted pipe I had from the freeze! The broken pipe was located in a difficult place and they figured out a non-invasive way to repair it. Arrow Plumbing is always my go to! They do it all with professionalism, attention to detail and excellent results!

  • Review 55 (2020-12-24 - Rating: 5)

    Everyone we talked to was courteous and responsive to our situation. Herschel identified the problems, and quickly solved the faucet and toilet issues. This was a pleasant experience. Thanks for saving Christmas for us as we had kids and grandkids coming for the holidays. 👍

  • Review 56 (2022-01-12 - Rating: 5)

    Herschel was EXCELLENT in presenting options for the issues we were having.......in particular, needing to replace old water heater. VERY knowledgeable and could present options extremely well.......people at Arrow front office, too, top notch.........high integrity organization - excellence seen throughout - would highly recommend!

  • Review 57 (2021-11-29 - Rating: 5)

    We have used Arrow for years. Hershel and Bruce have both worked on our house multiple times over the years. The quality of their work is always great.

  • Review 58 (2024-01-22 - Rating: 5)

    We have used Arrow for close to 10 years now. The nice thing to know is that no matter the project, I know that is one area I do not need to worry about again. I am always amazed at how neat they are. There is never a residual mess or water to clean up. Thank you Arrow Plumbing for being so dependable.

  • Review 59 (2019-12-04 - Rating: 5)

    When I called Arrow, water was coming UP the bathtub drain, filling the tub! They helped me trouble shoot, get the flow stopped and gave clear guidance about what to do/not do until they could get to my house. When here, they were knowledgeable, careful, clean and very polite. Figured out the problem, fixed it and gave a few tips on what to do to avoid this problem again. All in all, very pleased with Arrow!

  • Review 60 (2018-12-12 - Rating: 5)

    Great Job. Yesterday my water heater is leaking. I called Arrow Plumbing today. Bruce come to my house and he made an evaluation about the problem. I agree with his recommendation. He change my water heater the same day. They (Bruce and his assistant) made a great job, very professional.

  • Review 61 (2022-01-24 - Rating: 5)

    Bruce diagnosed our problem perfectly. Leak in wall did go thru to the dining room carpet about 4 feet back and wet padding has been removed. He was very thorough and explained everything very well

  • Review 62 (2021-06-30 - Rating: 5)

    We ALWAYS have a great experience with Arrow Plumbing! Anne, Herschel, and the entire gang are always a pleasure to work with! Thank you for recommending the Toto Washlet! Its fantastic!

  • Review 63 (2023-11-02 - Rating: 5)

    I love Arrow Plumbing. They are always honest with their quotes and offer options for service and parts. There are no surprises, only quality, timely, thorough and friendly service. I like their warranties also. I will stick with Arrow Plumbing over cheaper offers - who wants cheap plumbing anyway?

  • Review 64 (2019-12-06 - Rating: 5)

    Bruce was so informative and helpful. Being a first time home purchaser can be scary, but Bruce tells it like it is but also lets you know how urgent things are and just what things to be watched. Highly recommend.

  • Review 65 (2024-10-16 - Rating: 5)

    I use Arrow Plumbing exclusively because they are a local company, support the community and their service has always exceeded expectations. They are always willing to explain what is needed in layman’s terms and give options to allow you to decide what to do.

  • Review 66 (2020-08-15 - Rating: 4)

    Called them up for a clogged drain, could only get next day service in the afternoon. They ran into a bit of a scheduling SNAFU and tried to show up 4 hours early (when we were both away from the house) but then they came at the requested time and did the repair in little time, quickly and professionally. Plumber I dealt with was a great guy. The only reason Im giving them 4 instead of 5 stars was the scheduling mix up and their pricing (Ill ask for a quote before hand next time), the techs that arrived to do the work were 5 star quality and very COVID aware and safe.

  • Review 67 (2024-02-06 - Rating: 5)

    Bruce was awesome and was able to fix my issue quickly and professionally!

  • Review 68 (2017-05-04 - Rating: 5)

    They came out pretty quickly and fixed a toilet, plus measured and install handicap bars in a bathroom for my father-in-law. They were quick and I felt that they did a good job. Nice clean-cut plumber and got everything done the same day. Will call them again.

  • Review 69 (2024-08-16 - Rating: 5)

    Great job in explaining as he was working

  • Review 70 (2018-11-15 - Rating: 5)

    Herschel did a great job as always. He inspected everything, discussed it in detail, and provided insight. Will always use him and HIGHLY recommend him.

  • Review 71 (2020-01-15 - Rating: 5)

    Arrow Plumbing are real professionals. I had my toilet buck up in the morning and they came immediately to fix it. They explain to me what they were doing, how much it will cost, and kept me updated throughout the process.

  • Review 72 (2021-02-09 - Rating: 5)

    Hershel was excellent representative of company. Work was done properly with very little interruption to home. Also appreciate professionalism of Ann who coordinated the work.

  • Review 73 (2023-08-30 - Rating: 5)

    Bruce methodically diagnosed the problem and had it up and running in a short time. Kept me informed along the way and presented options.

  • Review 74 (2022-08-30 - Rating: 5)

    Fixed a leak in our outdoor fresh water supply line(@the meter box) on the day the leak was discovered. I was most impressed with their professionalism because it was an extremely complicated repairGreat plumbing and reasonable pricing! Brian ONeill

  • Review 75 (2021-06-04 - Rating: 5)

    Bruce did an excellent job. The price I paid was exactly the same as in the proposal. Work involved replacing a gate valve with a ball valve and replacing several old copper pipes and pipe header with new copper pipes and header. I will recommend Arrow Plumbing to my friends for plumbing repairs.

  • Review 76 (2022-03-24 - Rating: 5)

    Hershel and team installed two new faucets for me. The installation went perfectly and he explained everything I need to know to maintain my beautiful new faucets!

  • Review 77 (2022-03-15 - Rating: 5)

    Arrow Plumbing & Hershel are the BEST! Always professional, informative & timely. Weve used them for years!

  • Review 78 (2024-01-19 - Rating: 5)

    Easy to talk to! Explained our problem and the easy solution for maintenance. Will call again if we have a problem!

  • Review 79 (2021-08-07 - Rating: 5)

    Good work, honest people. The most important thing to me is having trust in the people who are fixing things. Arrow is never going to be the cheapest plumber, but they’re going to do good work and communicate well and that’s worth the small premium they charge.

  • Review 80 (2021-02-10 - Rating: 5)

    Herschel arrived on time, excellent manner, very professional, he spent an hour to check all 6 leaking faucets, explained to me and provided a very detail quote, he is very good.

  • Review 81 (2022-06-24 - Rating: 5)

    Their service is always excellent. They have performed multiple repairs for me in the past, including water heater installation, toilet replacement, leak repair, and unstopping drains. In short, they do great work.

  • Review 82 (2022-06-30 - Rating: 5)

    As usual, Arrow was on time, courteous, and professional. The end result was a system that worked better than it did before we had the problem.

  • Review 83 (2023-05-31 - Rating: 5)

    Herschel is very knowledgeable and was very detailed explaining my options to solving my plumbing issues.

  • Review 84 (2022-03-22 - Rating: 5)

    Bruce and his assistant installed a top notch tankless water heater, explained it’s maintenance and brought in an inspector for us when we were available. It was a pleasant experience.

  • Review 85 (2022-10-10 - Rating: 5)

    Excellent service! Arrow Plumbing serviced me quickly. Bruce was friendly and professional during the installation.

  • Review 86 (2022-05-09 - Rating: 5)

    I appreciate the fact that Bruce was willing to talk and explain the details of the work needed. He was friendly, knowledgeable and engaged me in conversation about what I wanted.

  • Review 87 (2024-06-03 - Rating: 5)

    Arrow plumbing is competent, professional, respectful of your property & timely. Looking for the best contact Arrow.

  • Review 88 (2022-10-24 - Rating: 5)

    We had a whole house inspection. Herschel is very thorough and gives great free advice!

  • Review 89 (2019-08-28 - Rating: 5)

    Herschel is always a delight. Friendly, engaging, and helpful! Plus he does a great job!

  • Review 90 (2019-06-09 - Rating: 5)

    Had a broken water main pipe. Arrow are not the cheapest but easily the most professional, showed up on time, uniforms, boot protectors. Did the job as promised

  • Review 91 (2021-02-08 - Rating: 5)

    Ive used Arrow for many, many years, and they always do a great job. They are friendly, knowledgeable, and always on time.

  • Review 92 (2019-11-09 - Rating: 5)

    Herschel and Cedric were very thorough and helped me understand the problem. Very impressed with the work that they did.

  • Review 93 (2023-12-20 - Rating: 5)

    Great service, great work, honest person . Will definitely recommend

  • Review 94 (2022-06-14 - Rating: 5)

    Hershel as usual did a great job, I strongly recommend Hershel and Arrow plumbing for home repairs.

  • Review 95 (2022-09-26 - Rating: 5)

    Great company. Got leak stopped and got my water back while waiting for 811 to come out and mark utilities.

  • Review 96 (2018-10-26 - Rating: 5)

    Arrow Plumbing is THE BEST!! They quickly and professionally took care of a water leak at my house. Thanks, Arrow!!

  • Review 97 (2024-05-16 - Rating: 5)

    Hershel is always polite, knows what he is doing and gets it down right the first time.

  • Review 98 (2024-06-25 - Rating: 5)

    They are expensive but they do good work.

  • Review 99 (2018-11-20 - Rating: 5)

    They were friendly, fast and professional. They explained everything that needed to be done and why, and all our options with outcomes down the road of each.

  • Review 100 (2022-04-02 - Rating: 4)

    I appreciate how straightforward they are about the pricing and willingness to come up with a solution. I always feel that the plumbers they send out are very knowledgeable.

  • Review 101 (2023-08-25 - Rating: 5)

    Everything thing went well. He was a nice guy to have on the team

  • Review 102 (2018-07-17 - Rating: 5)

    I am so very happy with the service I receive. Arrow plumbing hastreated me great.Thank you for helping all the timeMaryAnna Montalbano

  • Review 103 (2019-07-12 - Rating: 5)

    Always honest. Never pressure you. Give you options. Been using Arrow for 10 years. Appreciate them.

  • Review 104 (2021-08-12 - Rating: 5)

    Efficient, curteous and timely. Have used this company many times and found their service to be excellent. Communication is second to none.

  • Review 105 (2022-12-29 - Rating: 5)

    Came out to repair a burst water pipe on Christmas Eve. Punctual, professional and did a great job.

  • Review 106 (2023-02-28 - Rating: 5)

    Bruce was very professional, friendly and proficient. Problem was corrected and good preventative maintenance advice was dispensed.

  • Review 107 (2024-09-13 - Rating: 5)

    As usual always great work and great service!

  • Review 108 (2022-10-27 - Rating: 5)

    Arrow handles all my plumbing needs. Very knowledgeable.

  • Review 109 (2024-01-31 - Rating: 5)

    Great service; very knowledgeable and personable

  • Review 110 (2024-01-18 - Rating: 5)

    Great work! Fast, and well done.

  • Review 111 (2019-09-23 - Rating: 5)

    Arrow Plumbing did a great job installing a toilet in my house. Clean and professional, thank you.

  • Review 112 (2022-04-27 - Rating: 5)

    Bruce was great. New toilet in an hour. How can you beat it.

  • Review 113 (2023-11-14 - Rating: 5)

    He explained the issue, educated me on the issue and gave me future options. Very knowledgeable and courteous....will use Arrow again.

  • Review 114 (2023-01-16 - Rating: 5)

    They did a great job with my tankless water heater repair

  • Review 115 (2020-04-18 - Rating: 5)

    Excellent service. Very professional and knowledgeable. Corrected a problem that I incurred because of another plumbing company.

  • Review 116 (2023-12-27 - Rating: 5)

    Hershel is the only plumber we will use

  • Review 117 (2025-01-08 - Rating: 5)

    Beyond exceptional

  • Review 118 (2019-04-29 - Rating: 5)

    Great job!! Bruce came out on a Sunday, which I REALLY appreciated!!!

  • Review 119 (2022-06-03 - Rating: 5)

    Very Knowledgeable and professional service. Would definitely use again!

  • Review 120 (2023-12-05 - Rating: 5)

    Herschel knows his stuff. Thanks Arrow Plumbing

  • Review 121 (2022-10-12 - Rating: 5)

    Herschel was very knowledgeable and helpful

  • Review 122 (2024-09-24 - Rating: 5)

    First class. Very professional, friendly and jobs done perfectly.

  • Review 123 (2023-10-17 - Rating: 5)

    We we will know after 24 hours so far we don’t know

  • Review 124 (2022-03-09 - Rating: 5)

    Bruce was very helpful, considerate and knowledgeable of product

  • Review 125 (2021-08-13 - Rating: 5)

    Very direct and professional. No pressure to upsell you on services. Very satisfied with my experience.

  • Review 126 (2024-10-02 - Rating: 5)

    Replaced Water filters. 15 years of experience with Arrow.

  • Review 127 (2023-02-04 - Rating: 5)

    We called another plumbing company first, and they told us we needed a new water heater. We called Arrow Plumbing, and they came out and repaired our water heater for only a couple of hundred dollars, saving us thousands. Arrow Plumbing is honest, trustworthy, and knowledgeable. I cannot recommend them enough.

  • Review 128 (2023-10-19 - Rating: 5)

    Herschel with Arrow Plumbing surpassed my expectations in knowing how to communicate the qualities of A.O. Smith, Rheem, and Bradford White water heaters for my specific home needs. He not only answered all my questions but provided examples with visual diagrams of the different water heaters and allowing me to select the water heater of choice. Arrow Plumbing has a superlative Master Plumbers such as Herschel Day making it the only choice for plumbing purchases and repairs in the Houston Metro area. Installation Day of my FVIR Certified Water Heater Herschel and Jesus were meticulous every step of the installation process. First, Herschel makes sure you understand the process of installation and even answered questions throughout the water heater installation including water lever on and off handles for hot and cold water, digital water heater safety device, and how to set temperature with your water heater. Their warranty and maintenance service goes with the water heater purchase. Herschel with Arrow Plumbing is superior Master Plumber as compared to other Plumbing Services within the Houston Metro, The Woodlands, and Montgomery County for professional service and excellent residential and commercial business plumbing services. Thank you to Herschel, Jesus, and Ann for # 1 at every level of Customer Satisfaction.

  • Review 129 (2021-02-19 - Rating: 5)

    Great job by Herschel and his teammate!

  • Review 130 (2021-07-13 - Rating: 5)

    Aarow plumbing is the best!!! Always quick to respond, on time, and professional.

  • Review 131 (2021-02-22 - Rating: 4)

    Very happy. We will use Arrow again.

  • Review 132 (2022-12-27 - Rating: 5)

    The Company was very responsive. Contacted them online and called on Christmas eve about a leak during the 2022 big freeze. Got a call back to schedule within an hour! Set up an appointment for the 26th!Herschel and Jesus were great. Arrived and went to work trying to isolate the leak near my outdoor hose bib. Locating and accessing the pipe provided difficult, but Herschel entertained the idea of accessing the pipe via the small breezeway access from the garage to the house. He was able to enter the space and install a shutoff valve to isolate the leaky pipe and enable us to turn on the water. Definitely above and beyond expectations. Fair price as well. Definitely would recommend this company.

  • Review 133 (2021-02-08 - Rating: 5)

    Good response time; diagnostic spot on; job completed expeditiously and professionally

  • Review 134 (2024-01-25 - Rating: 5)

    Very professional and knowledgeable!!

  • Review 135 (2022-10-12 - Rating: 5)

    Excellent Service...Professional and courteous. Would definitely recommend

  • Review 136 (2019-04-18 - Rating: 5)

    Very good service. Fast and good cleanup after the job. Definitely recommend.

  • Review 137 (2023-03-01 - Rating: 5)

    Wow. I had 4 different plumbers come out and diagnose something different. Arrow came, took their time, explained and thoroughly listened and checked, solving it. From the moment theybanswered rhe phone until they left, white glove service. Thank you.

  • Review 138 (2023-09-27 - Rating: 5)

    Great job by Hershel - as always.

  • Review 139 (2023-03-03 - Rating: 5)

    Great job, Herschel!

  • Review 140 (2022-09-19 - Rating: 5)

    Pool heater install

  • Review 141 (2023-10-03 - Rating: 5)

    Bruce was 1st Class

  • Review 142 (2024-03-16 - Rating: 5)

    He did an outstanding job as usual.

  • Review 143 (2024-06-13 - Rating: 5)

    Well done

  • Review 144 (2019-11-13 - Rating: 4)

    The work was excellent but I think it was overpriced based on the actual work done.

  • Review 145 (2023-09-25 - Rating: 5)

    Arrow Plumbing did a very professional job in making the repairs from the Feb 2021 Freeze. They were very respective of our property and installed top-quality parts in making the repairs. Every repair was very well thought out and discussed with me prior to making the actual repair. Every part and tool they needed was on the truck and allowed the team to be efficient. I will call them again when we have a plumbing problem. Great people!!09-2023 Update - They repaired a toilet in an hour that would have taken me 10 trips to Home Depot and 3 weekends to complete. New parts are a huge step up in quality compared to the original parts. Completely cleaned the work area.

  • Review 146 (2019-09-26 - Rating: 5)

    I haven now had two plumbers from Arrow Plumbing come to my house to fix two different issues. They were both incredibly professional and friendly. They take time to analyze the problem and then clearly explain it and the costs to fix it. They are prompt, work quickly, and their work is top notch. I cannot recommend them enough.

  • Review 147 (2018-11-16 - Rating: 5)

    Herschel is wonderful. He explains things clearly and does not pressure you to take the most expensive route. I appreciate his practical approach. He is always very professional and friendly. He has serviced our business twice and each experience was perfect.

  • Review 148 (2020-04-07 - Rating: 5)

    Courteous, prompt, quality service that you can trust!

  • Review 149 (2022-08-02 - Rating: 4)

    The service was on time, courteous and neat. It was for inspection of water heaters. The inspection resulted in a quote for flushing at about $1000 that seemed high, but I haven’t checked competition.

  • Review 150 (2019-03-07 - Rating: 5)

    Herschel is a pro and a champ. Give him a raise!

  • Review 151 (2022-06-29 - Rating: 5)

    Herschel was thorough, professional and efficient. Explained everything well and gave us options. The water heater was more expensive than we’d hoped, but Arrow’s reliable service and attention to detail are top notch.

  • Review 152 (2019-03-21 - Rating: 5)

    Herschel, Bruce and Jesus were very professional and fixed the pipe leak which was assessed by Herschel on March 11, 2019, from our water supply line so we may have water inside the house. Bruce and his assistant, Jesus finished connecting the water supply line even after it got dark, on March 15 2019.After the inspection of the newly installed water supply line, by a city representative, Herschel covered the line as neatly as possible. Only minor landscaping was disturbed, which leads to minor landscaping to fix =).This is the second instance where we needed professional plumbers from Arrow plumbing to handle water pipe issues in our home, and have positive experiences both times.Arrow plumbing has a good crew. Keep up the good, professional work.

  • Review 153 (2020-03-04 - Rating: 5)

    Herschel was spectacular as usual, as was the office staff. Courteous, respectful, helpful and professional. I love how plainly and simply Arrow lays out repair options for me to choose from.

  • Review 154 (2021-04-20 - Rating: 5)

    Herscbel and his asssistant arrived n time and were very polite and respectful of our property. They worked quickly and efficiently, informing us of everything they were doing. I highly recommend this reliable company.

  • Review 155 (2024-12-09 - Rating: 5)

    Arrow Plumbing is simply the best! They are professional, helpful, thorough and a pleasure to work with. I appreciate their honest communication and follow through. I dont use anyone else!

  • Review 156 (2020-01-21 - Rating: 5)

    Excellent service with detailed explanations with fair pricing. Cleaned workspace after completing the repairs. The follow up discussion of water heaters was icing on the cake. Thanks Bruce and Ced!

  • Review 157 (2021-08-16 - Rating: 5)

    Herschel has been out to our house on several occasions. He is incredibly knowledgeable, professional and personable. Arrow has always provided excellent service at a competitive price. They come highly recommended.

  • Review 158 (2019-03-26 - Rating: 5)

    Awesome guy. Very professional and knowledgeable.

  • Review 159 (2024-12-06 - Rating: 5)

    Except for the obvious inconvenience of not having a second toilet for a week, it was a very pleasant experience.

  • Review 160 (2020-02-21 - Rating: 5)

    Excellent and friendly as always. Highly recommend.

  • Review 161 (2019-01-15 - Rating: 5)

    Punctual, honest, and clear. I will call them back!

  • Review 162 (2023-04-10 - Rating: 5)

    Very professional and helpful

  • Review 163 (2020-02-10 - Rating: 5)

    Excellent company! Thanks Bruce for coming out so quickly!

  • Review 164 (2024-03-01 - Rating: 5)

    If you want it done right, use Arrow Plumbing.

  • Review 165 (2020-07-14 - Rating: 5)

    Professional, knowledgeable, fast, fair, and family owned.

  • Review 166 (2020-04-30 - Rating: 5)

    Responsive, outstanding service, knowledgeable, personable!

  • Review 167 (2021-04-19 - Rating: 5)

    Best plumbers in Houston

  • Review 168 (2023-11-03 - Rating: 5)

    Always great service!

  • Review 169 (2021-10-06 - Rating: 5)

    Bruce was EXCELLENT

  • Review 170 (2021-11-01 - Rating: 5)

    Fabulous as always!

  • Review 171 (2019-08-13 - Rating: 5)

    Outstanding and friendly service!

  • Review 172 (2021-05-04 - Rating: 5)

    Perfect

  • Review 173 (2022-02-18 - Rating: 5)

    The best!!

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