Kens Plumbing
Located in Greenville, South Carolina
Address: 2506 Poinsett Hwy, Greenville, SC 29609, United States
Phone: +1 864-242-5511
Rating: 4.7
Services
- On-site services
- Wheelchair-accessible entrance
- Repair services
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-04 - Rating: 5)
I recently had the pleasure of working with the team (Keith, James, Ben and Peter) at Kens Plumbing for a water heater installation, and I couldnt be more impressed with their service. Not only were they able to accommodate my request for same day service, but they also went above and beyond to ensure that the installation was completed quickly and efficiently.From the moment I called to schedule the appointment, the team at Kens Plumbing was professional, courteous, and knowledgeable. They arrived promptly at the scheduled time and got to work right away. The technicians were friendly and respectful of my home, and they worked diligently to install the new water heater with precision and expertise.I was extremely impressed with the quality of their work and their attention to detail. The team at Kens Plumbing clearly takes pride in their work and it shows in the finished product. My new water heater is working perfectly, and I couldnt be happier with the results.I would highly recommend Kens Plumbing to anyone in need of plumbing services. Their same day service and exceptional workmanship truly set them apart from the rest. Thank you to the team at Kens Plumbing for a job well done! -
Review 2 (2025-01-01 - Rating: 5)
3 stopped up toilets so where do you go. You go to the phone and call Kens Plumbing. Their on call men came out in about 30 minutes. Septic tank stopped UP !!! Calling Dr. Flush.James and Kevin fixed us up. They got us working until Dr. Flush can arrive. These two men are fine representatives of Kens Plumbing. I am totally satisfied. Try them if you have need. Youll be glad. -
Review 3 (2024-12-17 - Rating: 5)
We had an emergency issue and Kens plumbing was at our home within an hour. Ben was very diligent in figuring out the problem. He was professional and friendly.I highly recommend Kens Plumbing.Update: Ben & Keith had to come back out (for what ended up being a city issue), and they were right back out here so quickly! They took care of everything. I appreciate how nice & thorough they were.Thanks again, guys!! -
Review 4 (2024-09-29 - Rating: 5)
We have used Kenās Plumbing 4-5 times in the past 18 months, and the service has been outstanding every time. Billy and Noah came out to replace our water heater that had been damaged in severe basement flooding from hurricane Helene. They came out on a Sunday and were here within an hour of calling. From the responsive customer service (thank you, Gina!) to how quickly and efficiently the technician teams have been able to come out and quickly fix our issues each time, we will never use another plumbing company! Kenās Plumbing is fairly priced for the quality of service and product you get. Wonderful company to work with start to finish. Highly recommended. -
Review 5 (2024-09-17 - Rating: 5)
Had a water heater replaced and needed some minor plumbing tasks around the house. Keith did a fantastic job! He did everything to code, did not cut corners and offered a lot of advice and insiderās knowledge to various plumbing problems we were having. Very personable and trustworthy crew. Also, they are very responsive and stand behind their work. Unequivocally recommend since they earned me as a customer ! -
Review 6 (2024-12-01 - Rating: 5)
We had Kens Plumbing come out to my Moms house on a Saturday late afternoon. Keith and James were very attentive and very professional. They went the extra mile to make sure that our problems were fully solved. VERY pleased with their service! -
Review 7 (2024-11-27 - Rating: 5)
Knowledgeable, kind, compassionate and professional.I had a bad experience with a handyman fixing a tiny leak at my kitchen faucet. A simple fix that should have only required a screw to tighten a cut-off valve turned into a big water gush of a problem.I called Kenās at @ 3:30pm after waiting all day for the handyman that was supposed to be on his way at 7am, then 5 minutes away from my house at 10:45am. They got me on their schedule for the next day in the afternoon , but called me back in less 5 minutes because they were able to work me in. I had told them my story and they went above and beyond to try to relieve my stress, inconvenience, and disappointment the same day.The lady that schedules the appointments was very kind and compassionate.Noah, the technician (plumber) arrived shortly after and assessed my issue. He explained what happened, the remedy, and how much it would cost to fix it. He was quick and thorough without making me feel he was in a rush and didnāt want to be bothered.In fact, at one point we thought the cabinets may have to be cut because the handyman cut the pipe too short. I went to tearing up and said āI feel like I could cry at this point.ā Noah responded with āIām going to do all I can to keep you from crying.ā And he did. šNoah was kind, compassionate, knowledgeable and professional.Sharing this experience because if you are in need of plumbing work, itās highly likely that you are dealing with a stressful situation, and need compassionate, dependable, experienced people like the Kenās team to help you out.You might save money with a handyman, but you also may end up paying 3Xs as much because your handyman botched up 2 attempts and appeared to be no she on the 3rd one. He did show up after Kenās fixed my issue. No phone call before he did and no response to my last few calls or texts.Save yourself some heartburn and hire Kenās. You get what you pay for.Best,Rikki -
Review 8 (2024-09-05 - Rating: 5)
Highly recommend Kenās Plumbing. Keith and his partner showed up the same day I called to replace my water heater. They couldnāt make it to my house til 6PM but worked til after 10 to get the job done and done well. So happy I didnāt have to go another day without hot water. Super nice guys as well. -
Review 9 (2024-08-30 - Rating: 5)
I had a slow draining kitchen sink. I tried everything within my capabilities to fix but to no avail. So I called Kens plumbing. (Im a repeat customer) They sent Keith out within a couple hours. Keith was professional, personable, thorough, and quick. He took his $900, 75 motorized snaking tool and cleaned it out. The price was little more than expected but he worked with me on it and introduced me to a pipe cleaner to prevent future clogs. I highly recommend KENs, but I hope I never have to use them again. š -
Review 10 (2024-10-07 - Rating: 5)
True professionals and genuinely care about relationship with their customers! Hurricane Helene damaged our tankless hot water heater. Once power restored but no hot water, I called Kens Plumbing at 8:30am and by 4:00pm we had hot water and a new heater. James, Ben, Peter, and Keith are rock stars! Greatly appreciate all at Kens Plumbing. They are the best! -
Review 11 (2024-07-25 - Rating: 5)
I have used Kens in the past at my home and found them professional, knowledgeable, and reasonably priced. This time I had to call on them to fix a water leak in my daughters home.Noah and Bill came on time on a Sunday, but leak could not be detected. They recommended a very good leak detection service that found the leak. Noah and Bill returned on time after that and did a very thorough repair, along with replacing a questionable water heater.I am confident Kens Plumbing is a competent, professional company. They do very good work at a reasonable price. I recommend them to anyone for their plumbing needs. -
Review 12 (2024-07-19 - Rating: 5)
We are new to the area and our neighborhood page recommended Kens Plumbing. Keith came out to our home today and we had an amazing experience with his service. I highly recommend this organization, they truly care about educating us as homeowners and took amazing care of us. -
Review 13 (2024-11-12 - Rating: 5)
James and Keith were AWESOME!! James went above and beyond! Both James and Keith were thorough and did a great job! Thankful they were able to come out so quickly and get the job done right! -
Review 14 (2024-08-23 - Rating: 5)
I called to have my kitchen sink drain baskets replaced. Billy was very prompt in getting to my residence it was less than 30 minutes. He was very professional and did great work. No issues or problems with using this company for the first time. The young lady that took my call was very sweet she is definitely a plus to the company. I hope I dont need them anytime soon but if I do I know I am calling Kens Plumbling. -
Review 15 (2024-08-09 - Rating: 5)
Kens plumbing is definitely my go to when I have plumbing issues! Billy that works there has been the one I trust and request to come out to my residence and always gets the job done. I dont trust many people or companys but this company I truly believe is the best and their worker Billy is amazing! Thanks for all you have done! -
Review 16 (2024-10-24 - Rating: 5)
Noah did a great job!! He was prompt, polite, and efficient! He even loved on my distraught pup. Thank you to Kens Plumbing for arriving the same day we called! -
Review 17 (2024-11-27 - Rating: 5)
Keith came out and cleaned up a mess I had.It was late afternoon the day before Thanksgiving! He was awesome, I canāt give him enough credit. Thank you Keith, youāre number one on my list. -
Review 18 (2024-08-26 - Rating: 5)
Have to start with Gina. She is the consummate customer service professional. Gina is clearly working for the customer!! Noah arrived on time, quickly assessed the problem as he LISTENED to my concerns. Noah was respectful, engaging, and answered all my questions with clear, concise explanation. Kenās Plumbing employees make you want to have plumbing problem so I can call and work with Gina, Noah, and the Licensed Professionals. Thank you Noah. -
Review 19 (2024-09-26 - Rating: 5)
Today was the second time calling Kens. James and Ben completed the job in a very timely manner. They could not have been any more respectful or professional. I will use them again.Noah at the first visit was equally respectful andprofessional. The main reason I called again today. -
Review 20 (2024-06-25 - Rating: 5)
Needing urgent attention to a sewerage issue I called Kenās Plumbing seeing they had 34+ years experience and took urgent calls. Explained my problem to Gina who assured me they could come out between 1-3 and possibly sooner. She called me a bit later and told me that Noah and Billy would be out within the next 30 minutes. They arrived as promised and quickly were able to resolve the issue. Perfect gentlemen and professional. I would highly recommend Kenās for your plumbing needs. Prompt, professional, and courteous service! -
Review 21 (2024-10-15 - Rating: 5)
Keith was fantastic. Went beyond what i expected and so professional! Needed a company that was trustworthy and they made me feel i chose the right company.Would definitely choose them again. Thank you, Keith!! -
Review 22 (2024-06-19 - Rating: 5)
Called Kenās Plumbing after finding them online. They came out same day. I had trouble with water connection to a new fridge. The line between cutoff and fridge was in crawl space as was the cutoff. It was also a very flimsy hose that was continuously leaking. Bill was our technician. He diagnosed our problem and gave us 2 solutions. Afterexplaining the merits of both I decided and he was able to complete the job in less than an hour. Very cordial and professional. Thanks Bill!! -
Review 23 (2024-08-10 - Rating: 5)
Okay, this is a great little company! I was able to get an appointment same day on a Saturday for a crazy clog situation that included a bad wax seal and backed up tub etc on an upstairs full bath....a disaster that was threatening a worse disaster lololol. Had to call in the big guns because there was not a thing I was doing that worked to clear the lines. Keith and James came in and quickly figured out what the problem was and set to work. Together they pulled the toilet, ran a machine to clear the blockage (that was deep in the lines) and reset the toilet. We could see the seal was compromised too and water was seeping out from under the base. They got it all taken care of and cleaned up after. What a relief!!! They also looked at a couple other things I needed advice on. I am so glad I saw the references by other folks who used their services. I will definitely give them a call again in the future. Way To Go Guys!!! -
Review 24 (2024-05-15 - Rating: 5)
Weāve been using Kenās Plumbing for years. This time around, James and Ben came out and did an outstanding job. We had a whole house back up and James was determined to made sure we were running again with no problem before he left. It was a decent size job that took 4 hours, but by the end we were running perfectly. Service was friendly; I highly recommended. -
Review 25 (2024-08-08 - Rating: 5)
Great people to work with! I have used Kens on several occasions over the years, and they always do a professional job. Shout out to Noah and Billy for doing a great job today with the water heater! -
Review 26 (2024-09-25 - Rating: 5)
Billy came out for a service call and was super helpful. He was on time, thorough and answered all of my questions.Thank you Kenās Plumbing and especially thank you to Billy. I appreciate your professionalism and your kindness! -
Review 27 (2024-07-09 - Rating: 5)
Just wanted to give Kens Plumbing a shout out for the great work they have done for us over this year. We are a commercial real-estate company and they have gone above and beyond for us. I would highly recommend them to anyone - Thank you got Gina in the office as well as Keith, James, and Ben who have done the work for us on site. Thank you. -
Review 28 (2024-02-23 - Rating: 5)
Called Kenās Plumbing for a rather emergency situation. Within an hour they were here. Service Technician Noah was a God send. He checked the drainage and found not only one but two clogs within the line. He didnāt stop till they were open. He also installed a new toilet. He even explained everything he was doing prior to the service along with the cost. He gave me some helpful tips too.I highly recommend Kenās Plumbing and Noah Spearman as the service technicianThank you for the great job you did! -
Review 29 (2024-12-28 - Rating: 5)
I couldnāt be happier. Keith and James arrived within an hour of my pipe breaking.They did an awesome job. -
Review 30 (2024-10-06 - Rating: 5)
Keith and James of Kenās Plumbing provided exceptional service above and beyond my expectations by restoring my sewer service in the emergency caused by Hurricane Helene. Thanks! Ralph Bouton, Greenville, SC -
Review 31 (2024-12-04 - Rating: 5)
Efficient and honest which is exactly what you want with home maintenance and repairs. If we need any plumbing repairs again, will definitely be calling Kenās and requesting Noah. -
Review 32 (2024-10-01 - Rating: 5)
Service was same day and thorough. The plumbers were friendly. They explained everything before we decided on the repairs. We highly recommend Kenās for plumbing needs. -
Review 33 (2024-10-11 - Rating: 5)
Keith came to fix a handyman nightmare that we had going on today in our brand new basement bar. He did an amazing job of getting everything fixed and done properly and Iām super pleased. -
Review 34 (2024-04-24 - Rating: 5)
Several years ago we used a different plumbing company. During a cold snap awhile back when our pipes exploded, we called them and they did not care. We called Kens on a wing and a prayer. While they could not help, they actually followed up and I have used them ever since. Keith and James are plumbing geniuses and can fix your most annoying problems. I cannot recommend them enough. Our aging home is very thankful for their expertise! -
Review 35 (2024-08-25 - Rating: 5)
Keith and James did an excellent job of locating the source of multiple plumbing problems and the fixing the problems in a timely manner. They were courteous, polite, and professional. -
Review 36 (2024-10-02 - Rating: 5)
Hurricanes can be tough. Losing a flashlight down your toilet in the middle of one... This company was responsive, professional and fair. What more could you ask for? Highly appreciated and recommended. -
Review 37 (2024-10-22 - Rating: 5)
Noah was so friendly and really concerned with finding my leak He also told me I was in need of a new water heater, which he will install for me at a later date.Would recommend Noah at any time! -
Review 38 (2024-05-10 - Rating: 5)
Just had my old and failed water heater replaced with a tankless unit by Noah and Keith and they were fantastic. Not only was the job done right and looked good, but this was the only plumbing company of 3 quotes that I got for the job that took into account the existing natural gas load on the other household appliances. Im thoroughly impressed with the job done today, thanks guys. -
Review 39 (2024-05-20 - Rating: 5)
Bill and James came out within 1hr after calling Kens and had our leak in our kitchen sink fixed in less than 20 minutes. They were very friendly and wasted no time in getting the job done. Cleaned everything up and wanted to know if we needed anything else. Will use again if we have plumbing issues. Thank you for the excellent service. -
Review 40 (2024-09-25 - Rating: 5)
Kenās Plumbing is super! Always respond timely. And appreciate their diligence in resolving issues. Thank you Noah! -
Review 41 (2024-05-15 - Rating: 5)
Billy came out to my house as a pop up call at the very end of his day. His knowledge and expertise were impressive to say the least. He was efficient, reasonable and extremely friendly. Got our problem taken care of in the quickest way possible all without cutting corners and doing everything the way it should be done. I also want to Gina for putting us on the schedule on such short notice getting back to us in such short time to let us know when Billy would arrive. Incredible people that I feel so thankful to have in my home. 10 stars for sure! -
Review 42 (2024-01-17 - Rating: 5)
I have found the bigger service companies to be all about the money, and not much (if at all) about ethics. With all these highway robbers out there, its hard to believe you can still find an honest plumber that cares about doing a great job at a great price, and about earning their customers trust and repeat business. After choosing Kens to solve two different leaky plumbing situations two years apart, I can say that Kens Plumbing is one of those few that cares to do it right and to do their customers right. May there be more service companies like Kens! -
Review 43 (2024-05-03 - Rating: 5)
These guys are the best in the upstate! They are always transparent about their scope of work and never fail with their craftsmanship! And the people in the office always find a way to put a smile on my face! Thank you so much! Donāt hesitate to call Kenās for your plumbing needs. -
Review 44 (2024-10-28 - Rating: 5)
Had an emergency toilet clogs. Betty was wonderful in the officeGot Keith and Rocky to come right away They were quick, efficient and personableThank you for the great service -
Review 45 (2023-03-15 - Rating: 5)
I am submitting this review of Kens Plumbing.My wife and I were very pleased with the service recently provided by technician Keith. Soon after arriving at our residence, Keith diagnosed the issues with our hot water heater, clearly explained the options and successful completed the necessary repairs. He is highly skilled and knowledgeable about the plumbing industry. Keith is friendly and is determined to pleased the customer. Needless to say, we enthusiastically will request Keith for any future plumbing services. -
Review 46 (2023-05-28 - Rating: 5)
Iāve used Kenās Plumbing for a couple of years now, and have been pleased with their work and customer service every single time. Unlike a lot of plumber out there, Ken and his team try to do whatās best for the customer and not what pays them the most money. Theyāre timeliness is second to none, and every technician Iāve met has been professional and courteous in my home.Itās rare to find a quality plumber like Kenās in this day and age. I highly recommend them for all of your plumbing needs.Shout-out to Chase for his quality and timely work today and leaving my home better than he found it.5/5 stars -
Review 47 (2024-05-05 - Rating: 5)
Kieth and James are excellent! Iām the kind of guy that if I have the tools Iām going to do it myself, well, I donāt have the tools to work with āpex pipeā and who ever the previous idiot was that did work on my dishwasher feed line decided to put ā2ā cut off valves on one feed line! When Kieth and James saw my problem, it was an instant head scratcher followed by the ever predictable question, āwhyā , I said , my thoughts exactly! One of the valves was good and the other one was preventing water from flowing so they then proceeded to replace the entire section of that line with one valve being in place as it should be, they was a pleasure to be around and did a quality job fixing the feed line to my dishwasher, I highly recommend them!! -
Review 48 (2022-12-16 - Rating: 5)
I recently had some updates done to my house and noticed the kitchen sink would clog and not drain properly. The garbage disposal switch hummed so I tried to unclog it myself but to no avail. I Googled and Kens was the first company to pop up. I submitted an inquiry on the website towards the end of the business day and received a call the very next morning. The woman who contacted me let me know that they could have someone out around 1pm the same day and that she would call me when they were on the way. I received a call around 1pm to say that Keith and another gentleman would be to my place by 1:15pm. They came, introduced themselves and assessed the issue. The disposal was a rusted goner! Keith gave me the options for replacement. There was no haggling or anything. He gave me options and said that they could replace the disposal same day. They worked pretty quickly and gave me all the instructions to get the best usage out of the new disposal. He told me about my warranty and how to register it online. I loved how professional they were. Loved even more that that wore shoe covers whenever entering the home. Will definitely call Kens for any future issues. -
Review 49 (2024-10-17 - Rating: 5)
Bill and Peter were so nice and fixed our leak quickly. Highly recommend Kenās Plumbing! -
Review 50 (2023-09-01 - Rating: 5)
We have found our new plumbers! Keith was excellent and knowledgeable! So kind, helpful and efficient. Kenās Plumbing are people of their word. Answered every question we had and fixed all our plumbing issues-quickly. -
Review 51 (2024-06-15 - Rating: 5)
Called them on a Saturday afternoon and they came out and fixed the problem. They discovered that nothing was actually broken just clogged, so they cleaned and tested everything and didnāt try to oversell anything. They did a great job and I will refer them to my family and friends. -
Review 52 (2023-08-03 - Rating: 5)
Keith Ashley replaced the hot water heater at my mothers house. He was professional, easy to work with and very detailed with his installation. Before he left he checked everything inside to make sure it was working properly. No doubt in my mind I will continue to use Kens Plumbing. -
Review 53 (2023-02-21 - Rating: 5)
We have been Diamond Club Members with Kens Plumbing for over 20 years and have always been so pleased with their work. A few Sunday evenings ago, I realized we didnt have any hot water, so I went downstairs to check the water heater. Much to my horror, I saw water on the floor around the water heater. I immediately called, Keith, who works for Kens Plumbing. He walked me through on how to turn the water and gas supplies off and said everything would be fine until he could get there first thing in the morning. Long story short, Keith and his helper, James, took out the old water heater, installed a new one and cleaned up the water that had leaked onto the floor. They were so kind and took extra care to protect our carpet when they rolled out the old water heater. Kens Plumbing has always done excellent work for us and we highly recommend them when you need a plumber. -
Review 54 (2024-12-08 - Rating: 5)
We recently had a problem with our water heater. We were very impressed by Kens Plumbing. We were serviced by Ben. We were provided with excellent service. He called and told us exactly when he was coming. He was polite and efficient. He even checked on a few things that he felt may have been precursors to our problem. He came out on a Sunday morning! ( That alone was impressive!) The price was very reasonable. I would definitely recommend them, in fact I have already shared their information on our HOA website. Its hard to find a good plumber, but I now have their number in my contact list. -
Review 55 (2021-06-17 - Rating: 5)
Kens Plumbing was awesome when we had a toilet emergency. One call and they were here within just a few hours. Vicki, who I spoke with on the phone, was so understanding about why this needed to be repaired by the end of the day. Adonis was the plumber. He was friendly, knowledgeable and very professional. He had the pretty serious repair, which included going into the crawlspace and cutting pipes, done in just over an hour. The price was very reasonable and I was shocked that it didnt cost extra on the weekend. We will absolutely use Kens again! -
Review 56 (2024-02-23 - Rating: 5)
My water heater decided to start leaking profusely around 8pm on a Wednesday evening. I called Kens and the dispatcher told me she didnt have anyone on call, but she would see if she could get someone. Five minutes later she called back saying shed found two guys to come out. Five minutes after that I get a call from Jason asking me to take a picture of the unit and its details. And ten minutes after that he calls back with a quote to replace both of the 21 yr old units that are under our stairs. By 9:45 they were at the house working and finished up after midnight. The work was done professionally and no mess left behind and the rate was reasonable. I will call these guys every time. -
Review 57 (2021-02-02 - Rating: 5)
Kens Plumbing was outstanding from the first call I made. The receptionist I spoke with on both occasions was very friendly and helpful. Keith did both repairs at our house and did a great job. He is very personable and was honest about what needed to be done and what was not necessary, which ended up saving us money. I will certainly recommend them to friends and we will use them again! Thank you! -
Review 58 (2020-03-27 - Rating: 5)
I cannot say enough good things about the folks at Kens Plumbing. We had a major plumbing emergency very early in the morning. Betty at the front desk was very kind and quickly got me in touch with a plumber. Keith was our technician. He arrived when he said he would. He was very friendly, very professional, and gave us options on how to fix our plumbing problem. He got the work done quickly and cleanly and had a great attitude! We will definitely be using Kens for any future plumbing work, and I highly recommend them (especially Keith and Betty!) to anyone in the Greenville area. -
Review 59 (2024-10-21 - Rating: 5)
I had an excellent experience with Kenās Plumbing and their same-day service. From start to finish, the service was top-notch. Technicians James and Keith were professional, courteous, and incredibly patient as they worked through our plumbing issues. They took the time to explain everything thoroughly and provided quick, sustainable solutions that resolved our problems efficiently. Their attention to detail and commitment to quality work was truly impressive. I couldnāt be more satisfied with the service and highly recommend Kenās Plumbing for anyone in need of expert plumbing assistance. Thank you, James and Keith, for your outstanding work! The Simpkins Family -
Review 60 (2023-08-10 - Rating: 5)
This company responded to my toilet issue quickly. The nice lady on the phone was very pleasant and explained the process. James showed up and covered the expenses of the repair quickly so I could make an informed decision. James was very nice and knowledgeable. He had my new toilet and shut-off valve replaced within an hours time. I highly recommend this company for their professionalism and knowledge. -
Review 61 (2022-12-21 - Rating: 5)
Iāve used Kenās for approximately 10 years. Always responsive and professional. Keith is my Diamond Club person. He just did the annual inspection. Heās always very thorough and explains the exactly what heās checking and makes recommendations to help keep my plumbing problem free. I appreciate his diligence and dedication to his customers. -
Review 62 (2023-07-18 - Rating: 5)
From the moment Keith entered my home he put me at ease and explained and showed me everything he was going to do and why.Keith was polite beyond words and his honesty is very evident. I can and will recommend him to anyone who needs plumbing services. -
Review 63 (2023-09-16 - Rating: 5)
I had the very best experience with Keith and James from Kenās plumbing . These guys were professional kind and so helpful with my plumbing problem. Highly recommend this company and certainly ask for Keith and James! 10 stars! -
Review 64 (2021-02-11 - Rating: 5)
I had a great experience with Kens Plumbing. The receptionist who helped schedule my appointment was so nice. And, the two technicians (Jesse & Austin) who came out, were very professional and super helpful. I had a similar plumbing issue about a year earlier and I used Kens at that time to repair it. Jesse and Austin found that the part that had been replaced at that time had failed. They made it right when another plumbing company could have easily taken advantage of the situation. Kens stands behind their work. I will definitely use them for all my future plumbing needs (hopefully there wont be many though!). -
Review 65 (2021-03-03 - Rating: 5)
I have been using Kens Plumbing for almost 20 years. I just had my kitchen remodeled and needed lots of plumbing work. Keith came and did a wonderful job. While under the house he found a potential problem with my toilet flange. During all the work (several days) he was prompt, professional, and friendly. I highly recommend this fantastic company and always ask for KEITH. Barbara & Lucius Houghton -
Review 66 (2024-06-29 - Rating: 5)
Quickly solved a unique plumbing problem and kept the cost low. Thankful Bill did a great job from Kenās Plumbing! -
Review 67 (2022-04-01 - Rating: 5)
Had a outside faucet pipe break very late Friday afternoon and they sent Keith out and he has it fixed within 15 minutes! . A few days later the thermal expansion tank on the water heater spewed water all over the ceiling ! Even though it was really late in the day they sent Keith and Chase out even though they were about 40 min away on their last call and they replaced the tank. I highly recommend them as they really care for their customers and were prompt, professional and courteous!! Yes, they made a happy customer! -
Review 68 (2022-07-17 - Rating: 5)
I found that my toilet was leaking from the wax seal over the weekend. I purchased a new toilet but Im 78 and not able to install it myself so I was recommended to Kens. When I call to set up an install I spoke to a very friendly, professional lady by the name of Melba who was able to send someone within no time. A gentleman by the name of Keith came promptly, was very professional, friendly and understanding of my needs. He completed the install in a very timely manner, looked at a couple of other issues I had and informed me of what was needed to fix them. Id like to thank Keith so much for his patience, and service. Bill Seif -
Review 69 (2024-04-28 - Rating: 5)
Grateful to Kenās Plumbing for the expedient service to fix our waterline issue. Billy and Noah were extremely helpful, courtesy and professional. Thanks guys -
Review 70 (2020-01-30 - Rating: 5)
My call for service was promptly answered by Vickie. She was very helpful in scheduling an appointment for the same day. I received a call letting me know when the technician (Keith) would arrive, actually even before my scheduled appointment, which was much appreciated. I discussed the service that was needed, and Keith provided good information of what parts he would recommend and why, and quoted the cost for the repair before starting any work. He completed the work in a professional manner. If fact, before Keith left, I requested a quote for additional plumbing work that would be scheduled for a future date. I would definitely recommend Kens Plumbing for all my future plumbing needs.On Jan. 30, 2020, I had additional plumbing services completed at our house. The service provided by Keith with Kens Plumbing was very professional. There was a discount provided for the this service call, but when you consider 6 hours of labor, including trip charge, plus parts, which included 15 supply line stops, one supply line to the dishwasher and 3 toilet wax seals, the cost was over $3,100, or $516 per hour, which seems high. -
Review 71 (2021-08-05 - Rating: 5)
I had a water leak under my house. I called Kenās and The quick response from Vicki on the call was phenomenal! She listened to my problem and found an opening to get me help!Chase came the next day and found the leak, explained exactly what he would do as well as the possible outcomes. He gave me the price up front and went to work! He was knowledgeable, professional and personable.Problem found , fixed at a very reasonable price. andI highly recommend Kenās!I hope I donāt have any more plumbing problems but if I do, I know who I am going to call!They made me SMILE and I am one happy customer. -
Review 72 (2023-05-19 - Rating: 5)
Our main water line broke on Easter Sunday. The team at Kens Plumbing were very responsive and helped us get the water back on. And then when we decided to replace the main line from the road they did so in a timely and professional manner. We will definitely use Kens as our main plumbers. -
Review 73 (2023-08-26 - Rating: 5)
James and Noah did a fabulous job for us fixing our leaking irrigation pipe! Thank you! We recommend Kens plumbing. We have used them several times in the past and they never disappoint! -
Review 74 (2023-08-12 - Rating: 5)
We had water pipe break at our neighborhood of townhomes on a Saturday. Keith and James came out immediately, digging way down to find the problem.They kept us informed all the way through. We have used them before and will continue to use them as they are the kindness, most thorough plumbers that we absolutely trust. We couldnt be more pleased with their work. -
Review 75 (2022-01-26 - Rating: 5)
I called Kens for an issue with a lift pump because they have always provided professional service with other plumbing issues for my previous calls. This technician did not disappoint! He was professional, thorough, and quick with his diagnosis and solutions. This is the kind of service I can expect because over the past 15 years they have consistently provided exceptional service! Their customer support person is just as sweet and helpful as can be as well. I would highly recommend their service! -
Review 76 (2020-01-17 - Rating: 5)
The guys at Kens Plumbing always do a great job with any of the repairs that we have them do at our office. We can always count on them for quality repairs. We recently had an issue where a pipe behind our property was leaking and Jesse (our tech) brought his team to replace the pipe. They worked quickly and were able to resolve the issue in a manner of hours. Our business operations werent disturbed which we appreciated. We are so thankful for the guys at Kens for always doing a great job and being so professional. -
Review 77 (2021-08-21 - Rating: 5)
Keith and Chase did a superb job diagnosing and replacing my water heater. They were very professional and educated me along the way. The office responded to same day service with excellent communication. I could not be happier with their service. Save yourself time and energy and just call Kens. I highly recommend them. -
Review 78 (2016-01-18 - Rating: 5)
From the first phone call to the technicians arrival, I couldnt have been more pleased with Kens service level. The gal that answered the phone was polite and very helpful. She was glad I called and eager to talk to me which was evident in her tone. I received a follow up call to advise the technician was on his way to my home. From my first phone call until the technician arrived, it was only one hour. Upon arrival, the technician (Jesse) called to ensure I was home and ready for the visit. He fully listened to my concerns before diagnosing the problem. He was honest and up front with me. Kens pricing seems very competitive and its the service you get that sets them apart from the rest. When I have a plumbing concern in the future theres only one Company Ill call and that is Kens Plumbing. I highly recommend their services to any homeowner in the Upstate. Now I see why they call themselves the Picky Peoples Plumber. -
Review 79 (2020-04-03 - Rating: 5)
Keith telephoned before coming out on Saturday to get an idea of our problem. He arrived promptly and after asking questions, let us know what he thought the problem was and the costs associated with different options available to us. He remained focused on his work but was conversational, explaining what he was doing and why the last plumber wasnt successful in solving our problem. I recommend Kens Plumbing to anyone having issues - their after hours service call cost is less than the others by almost $100! Thanks so much, Keith! -
Review 80 (2020-07-23 - Rating: 5)
I cannot say enough good things about this company! Our dishwasher overflowed, we turned off the water, and it kept mysteriously filling and overflowing all over our hardwood floors. I had called another local plumber, who came, told me āthey didnāt work on dishwashersā even after I explained I thought it was something more since it was filling while water was off, and left. It overflowed again 1 hour after he left. Kens was recommended by some friends, so I called them at 6am on a Saturday morning almost in tears because we woke up to a flooded kitchen AGAIN. The receptionist ANSWERED, was so sweet, called me back immediately when she got to the office and scheduled us. Keith came out to take a look. He and his partner spent about 30 mins checking everything thoroughly, told me specifically what was wrong with my dishwasher and recommended we replace it, then told me what he suspected was the problem on the plumbing side-we had old valves under the sink and he told me what to watch for to confirm they werenāt holding. Sure enough, he was right. I called them to confirm the issue, and they came back to install new valves and our new dishwasher. The floors were terribly buckled and the appliance store had not given us all of the parts they needed for the install, but they got the old one out and installed the new one without a scratch to our floors. Keith and his team provided impeccable service and were a pillar of consistency during a very stressful week and a half! THANK YOU KENS PLUMBING! -
Review 81 (2022-12-01 - Rating: 5)
Chase showed up promptly today and tried everything to fix our water heater. Unlike another company in town, we had called before, he gave us fair prices and correctly diagnosed the problem with zero runaround.He gave us several options which were reasonably priced and even double checked that parts were under warranty instead of trying to upsell us.We will be switching our yearly maintenance to Kenās. -
Review 82 (2020-04-16 - Rating: 5)
Keith Ashley was our service technician. He was a very personable gentleman that knew his business. He arrived very promptly and made repairs requested quickly. We were very happy with the service performed. We will continue to use Kens Plumbing. -
Review 83 (2023-01-10 - Rating: 5)
I cannot say enough good things about our experience with James. We are very pleased with the dedication and professionalism that was exuded during these repairs. Future repairs will most definitely be done by Kenās Plumbing. Office staff and technicians are all a pleasure to work with. Timeliness was most beneficial. -
Review 84 (2021-09-06 - Rating: 5)
Keith was excellent! He showed up on-time and was confident enough in his work and diagnostics to allow me to hang out and learn while he did the work. We had a great conversation and Ive found a new plumber for all our going-forward needs. Highly recommend. -
Review 85 (2024-12-07 - Rating: 5)
The plumber they sent out, Ben, is a very nice and polite young man with good manners -
Review 86 (2019-10-01 - Rating: 5)
Kens plumbing was recommended to me by another plumber and I was not disappointed. I called at 11am with my water leak issue. One hour later Christian from Kens was at my home. I showed him the issue and he went to work and kept me posted on how everything was going. This was a time consuming job. After nearly 5 hours, he had the issue corrected and my new water heater installed. Christian was very professional from the start. I would definitely recommend Kenās to anyone and will be using them in the future myself. You do not find many companies in this day and time that puts the customer first. GREAT JOB. -
Review 87 (2024-12-05 - Rating: 5)
Thanks for sending Ben who installed parts for my toilet that are better than what I had. He was very professional. I appreciate you all. Grace Roberto -
Review 88 (2021-08-05 - Rating: 5)
Keith went above and beyond! We were having some back-up issues with our toilet and he gave us a number of different options at different price points to pick from. He then determinedly tracked down the problem to a partially collapsed sewer line. I thought there was no way wed have that fixed in an afternoon, but he assured me he wouldnt leave us hanging - hed have us operational before he left. He stayed long past 5 to deliver on this promise. Super nice guys with an awesome work ethic. Cant recommend him enough! -
Review 89 (2018-09-13 - Rating: 5)
Had a great experience with Keith of Kens Plumbing...came out to address a sump pump concern, turned out it needed to be replaced (20+ years old). Keith was professional, prompt, friendly, and was able to complete the job within a couple hours. We would use Kens (and Keith) again for any plumbing issues. -
Review 90 (2021-04-29 - Rating: 5)
Top Notch!! Best all around plumbing service and staff!!! Keith and crew came out right away and kept me informed on work to unclog drainage pipe and needed repairs. Called in supervisor to determine best way to handle complicated pipe line problem.Will recommend Kens Plumbing to all neighbors and friends!! Thank you for caring and showing kindness to this 65 yr old lady and her 94 yr old mother.Keith and crew deserve a raise!! And a bonus to boot!! True professionalism!!! -
Review 91 (2021-06-24 - Rating: 5)
I was very pleased with the promptness and professionalism of Kens Plumbing. Our technician, Keith, was upfront with us and got our repairs done quickly. I would definitely recommend Kens Plumbing to anyone looking for prompt and professional service. Will definitely call Kens again when I need Plumbing services. -
Review 92 (2015-08-11 - Rating: 5)
These guys were awesome!They clearly communicated expectations about arrival times and pricing from the time I called until they finished, and asked if I needed faster/emergency service. When the plumber showed up as scheduled, he was very polite and explained the potential issues and thoroughly diagnosed exactly what my cause was.This was my first experience with a plumbing service in Greenville, and I will always call Kens now when I need a pro. The service was time, efficient, and very reasonable compared to others I had called.Thanks to David and Kens! -
Review 93 (2020-07-20 - Rating: 5)
Keith came out and talked with me re what was wrong with my water heater. Leaking like a river it was. He explained everything to me what and how things would be and just kept me up to date. I agreed to their service and within 21/2 hours I had a new water heater. He explained to me how it work re draining it once a year, etc. Price was kind of high but I feel like I got a great water heater and the right price and person to install it. I would highly recommend Kens Plumbing. -
Review 94 (2024-11-01 - Rating: 5)
5 stars all around! Kens plumbing has been to our house a few times to fix a leak and upgrade two toilets. The service I have received from James, Noah and Rocky was top tier and very professional! Gina is a pleasure to talk to on the phone and has always got a plumber out to me in a timely manner. Do yourself a favor and use Kens for any of your plumbing repairs or needs. -
Review 95 (2020-03-26 - Rating: 5)
Had a busted gas water heater and called Kens Plumbing. Vickie was very helpful in setting up a quick service appointment with technician Keith.He was very informative, explained all options for a replacement and installed a new water heater very professionally.We are very satisfied with Kens Plumbing service and will highly recommend them. -
Review 96 (2021-08-04 - Rating: 5)
Keith was amazing. 10/10 on customer service. Gave him the issues we were having and he easily explained what could be the problem. Gave multiple options and pricing for diagnosing the problem. Fixed issue with pipe and got us going the same evening. Stayed later than 5 pm to get the job done. Friendly and courteous the entire time he was onsite. Would highly recommend to anyone that has plumbing issues in the area! -
Review 97 (2021-02-27 - Rating: 5)
Kens Plumbing was very professional and timely with their services. Keith (technician) was very courteous and fixed our issues within 15minutes. He provided us with the all the necessary information. I will definitely recommend -
Review 98 (2023-07-26 - Rating: 5)
Noah came out and was able to put all new parts into my existing toilet which was close to having to be replaced. Communication was excellent and I was happy to have options on which way to go with the repair. Great service, and very pleased with prompt availability. Highly recommend! -
Review 99 (2022-12-14 - Rating: 5)
Had to replace a toilet as two cracks had formed and water was streaming out of the tank and onto the floor. I called Kens plumbing and their response was immediate. They had a technician out to our home in thirty minutes to replace faulty toilet. Our technician was Noah who took the time to explain everything to me. He was so knowledgeable and we ended up very pleased. -
Review 100 (2021-05-14 - Rating: 5)
Have been a customer for almost a year now, and been very happy with the level of service, attention and focus on making sure everything is repaired or installed correctly the first time. I also took advantage of their Diamond Club membership so that any potential problems are identified early on and addressed. Keith is always very pleasant to deal with and takes pride in his work. Highly recommend this company. -
Review 101 (2021-08-14 - Rating: 5)
Keith was great. Gave me options to consider before he came. Arrived at appointed time and installed new faucet and gave instructions. Very professional and neat. He had installed a gas water heater for us in February with the same great service. -
Review 102 (2023-01-02 - Rating: 5)
Kens plumbing sent a team out to fix a frozen water main after a big winter cold spell. I called around 5 other plumbers in town and none could see me within the week, but these guys came out on New Years Eve to fix our pipe. Keith was friendly, knowledgeable, and got the job done quickly and effectively. -
Review 103 (2024-12-17 - Rating: 5)
Ben and Keith were extremely helpful. Highly recommend. -
Review 104 (2024-05-09 - Rating: 5)
We had a great experience with Kenās Plumbing. The technician, Noah, showed up on time, walked us through everything he was doing, cleaned up after he was done, and made sure we were happy with the work. I highly recommend Kenās Plumbing! -
Review 105 (2021-06-21 - Rating: 5)
Kens Plumbing is the best. Terrific customer service. Friendly people on the phone and very professional techs. Kevin responded today for a hot water problem and had it fixed in under an hour. He was great! And I found the cost to be very reasonable, especially on a Sunday. -
Review 106 (2016-08-09 - Rating: 5)
Keith was profressional, honest, and committed. In an old house where the shower was completely ruined he first tried everything he could think of to fix it. Then when running out of options put in a brand new beautiful system while showing me how he was doing everything. Ken worked with us on pricing and payments and was compassionate about our situation. The issue was resolved in two hours and we are very happy with the results. Thanks for the fantastic job everyone. Im glad you are in the neighborhood. -
Review 107 (2023-02-22 - Rating: 5)
James came out and did a great job! This was at my motherās house and i live out of state. If i lived there, Kenās Plumbing would definitely be my go to! They responded so quickly!!! James took care of everything and was so professional! -
Review 108 (2021-03-13 - Rating: 5)
Every drain in my home stopped drain simultaneously, leaving me in a really tough spot. A team from Kens Plumbing was at my house within hours to help. The team was very courteous and knowledgeable. The issue ending up needing more work than originally expected, but they were prepared for everything and had it fixed within a couple hours. Very happy! -
Review 109 (2023-02-03 - Rating: 4)
I used kens plumbling to install a tankless water heater to replace one that another plumbing co. Had install incorrect which could have set our house on fire. Keith and james was the technicians who where real knowledgeable and very professional. I would highly recommend this plumbing co. They found our problem, which saved our house from catching on fire. -
Review 110 (2019-02-10 - Rating: 5)
My sister and I have both used Kens plumbing through the years. The latest job was an upflush toilet repair They did not install it but they had to fix what the installer did years ago. Keith stuck with the job researched it and found the right parts Great company. A huge shout out to Keith and Cristian he had to help out also. We ask for Keith every time. -
Review 111 (2021-07-19 - Rating: 5)
Keith did an outstanding job, figuring out whatthe problem was and fixing it completely. Vicky ,on the phone, was very pleasant and explained all that was going to happen. Weāve used Kenās Plumbing before and received the same great service. Highly recommend. -
Review 112 (2018-01-08 - Rating: 5)
This was my first experience with Kens Plumbing and I was thoroughly impressed! I had been without water at my home on Friday night from 9:00 pm until Monday morning around 8:00 am. I was desperate to get this repaired ASAP. I was told they had more than 40 appointments pending but they would do their best to try and send someone out that morning and I was very encouraged by their effort to make that happen. They were there within TWO hours. The technician, Keith was very courteous and professional. He has convinced me if I ever have a need for plumbing problems in the future I will be a return customer and personally request he is the technician that does the work. He made a lasting impression on me and a great ambassador for your company. Thank you for your prompt service and a job well done. -
Review 113 (2020-03-16 - Rating: 5)
Keith arrived on time, explained what was needed, and promptly replaced the boiler drains on washing machine box. Weāve had no additional leaks and have signed up for the Diamond Club. Highly recommend them, wouldnāt use anyone else. Keith even took time to play with our two dogs who wanted to assist him. Great company and people. -
Review 114 (2020-03-01 - Rating: 5)
I had a drain emergency at my home on a Sunday afternoon. Kens Plumbing sent Keith to my house within about an hour of my call. He diagnosed the problem and had it solved within an hour. He was personable and professional. Thoroughly explained each step. Kens is on my list to call for any plumbing needs. -
Review 115 (2020-03-18 - Rating: 5)
Exceed my expectations - the service was great and technician Keith was very helpful, polite and honest. He also gave me a quick plumbing education, pointing to me what to look at and pay attention to. I certainly appreciate his education on me and his honesty and professionalism. Highly recommend! -
Review 116 (2024-12-04 - Rating: 5)
Everything was great and quick fix of garbage disposal in my kitchen sink and fixing the water pressure in master bathroom. Noah was polite, professional and helpful. Thank you -
Review 117 (2020-01-28 - Rating: 5)
Keith was here to fix our garbage disposal and a couple of other issues. As usual, he was very polite and got the issues squared away quickly. He was very professional and I give him the highest rating. This company is a great one to use for your plumbing needs. They always come equipped and no waiting for ordering parts. I have now been using them for several years . -
Review 118 (2021-03-09 - Rating: 4)
Weāve used Kenās Plumbing for years. Making an appointment is easy. Staff is very personable. Technicians arrive when scheduled and the office staff keeps you informed about their arrival. Iāve been very pleased with their professionalism and the technicians knowledge. Definitely recommend. -
Review 119 (2024-10-01 - Rating: 5)
Keith and his helper were fast and efficient. Great service! -
Review 120 (2017-03-31 - Rating: 5)
Ive used Kens plumbing for years now as an absentee property owner. I never have to worry about the workmanship, or quality. One call and the problem is taken care of. Our renters love them, and we feel the prices are very competitive. For value Id recommend Kens plumbing to anyone -
Review 121 (2022-03-29 - Rating: 5)
Keith from Kens Plumbing was prompt, courteous, and thoughtful with safety protocols. He came by to do a thorough assessment of my smelly toilet situation. Although there was nothing to be done, because its a possible building issue and not the unit itself (which the smell is intermittent) But I appreciate Keith for his honesty and easy to work with:-) Thank You -
Review 122 (2019-09-01 - Rating: 5)
With a mother who lives by herself and a confirmed water leak by county, Kenās Plumbing did not hesitate to get Keith out to her property. Understanding my motherās situation, Keith displayed the upmost professionally and courtesy to fix the water leak issue. My mother spoke so highly of him and felt comfortable with him at the house. After the job was complete, he ensured my mother that if she had any other issues not to hesitate to call and heād be right there. He showed empathy, compassion, and trust to get the job done. Some traits that are hard to come by these days...thanks again Keith for taking care of my motherās water leak issue! Professionalism at its finest! -
Review 123 (2023-04-16 - Rating: 5)
We called earlier today requesting help with a clogged toilet & asked if someone could come around 4pm. Noah arrived on time & explained the process along with the costs & worked extremely hard to unclog our toilet. You always know determination and a hard worker when you see one & Noah was just that!! My toilet is working again & all in great timing. Thank you!! Definitely recommend Noah at kens plumbing!! -
Review 124 (2020-01-10 - Rating: 5)
I called Kenās Plumbing at 3pm on 1/8/2020 due to a blockage in my sewer line. I canāt remember the womanās name that took my call but she was on point, concerning and had magnificent customer service skills! Keith and Lee arrived less then a hour later and fixed the problem! Iām very grateful for them coming on such a short notice and getting everything back on track. -
Review 125 (2022-09-15 - Rating: 5)
They came out the same day I called and Keith wouldnāt leave until he had our water flowing despite it being late in the day. They completed a big repair quickly and Keithās customer service was unbelievable. I felt confident in them to fix everything and they did not disappoint. -
Review 126 (2020-03-09 - Rating: 5)
Every aspect at Kens Plumbing is top-notch.From Vicky who spoke to me on the phone and set up a timely appointment, to Keith who came to my home to do the work, my experience was wonderful. I will recommend this company to anyone who needs any kind of plumbing work done. -
Review 127 (2023-12-06 - Rating: 5)
Noah and Ben were fabulousā¦they went the extra mile to explain what they were doing, were very professional and persistent in locating my (very hidden) water meter. Best plumbing experience ever! Thank you so much. Suzie -
Review 128 (2019-01-10 - Rating: 5)
I was so very pleased with the work performed by my technician, Jessie. The receptionist did a confirmation call and Jessie arrived promptly and cheerfully. He really took his time in determining what was causing problems with our septic tank. I would not hesitate to contact Kens again with any of our plumbing needs. Two thumbs up!! -
Review 129 (2022-04-21 - Rating: 5)
Kens Plumbing is a very good Plumbing company. Ask for Keith if you need a real down to earth, honest, and extremely good at his profession technician. He is the best. -
Review 130 (2022-09-20 - Rating: 5)
Kieth and Gabriel did a great job for me. They were very thorough and very professional. I really appreciate the office help as well, they kept me informed about arrival times which is very considerate. I will use them for my future needs. Linda Garland -
Review 131 (2015-10-29 - Rating: 5)
We had a collapsed sewer line and our usual plumber was on vacation. I called a nationally known company who takes care of this kind of issue. They sent someone out to diagnose the problem but then told me at 2pm he couldnt fix it until his project manager came out, looked at it and gave me a quote. The project manager didnt come out for hours and I received the quote after 5pm -- so no repaired plumbing that day even though I called the company before lunch. The next morning I called Kens at 8am. I had a plumber at my house by 9am and we talked about the problem. He wrote me a competitive estimate and told me he could take care of the line right then. Three hours later I had my sewer line repair complete and cleaned up. I cannot say enough about how responsive, helpful and reasonably-priced Kens Plumbing was. Great job! -
Review 132 (2023-03-30 - Rating: 5)
Had a clogged mainline and the toilet starting flooding early Sunday morning. Within a couple hours of calling, Noah came out and fixed our issue. He did a great job and explained everything before charging for it. Will definitely use again. -
Review 133 (2020-09-28 - Rating: 5)
Keith, along with his apprentices, Adonis and Austin, worked tirelessly to determine the location of my sewer blockage, clear it and install my new sewer line and clean out. They were very personable, professional and respectful of me and my property. My neighbor also had an excellent experience with Keith. -
Review 134 (2019-07-17 - Rating: 5)
Would rate more stars if I could! I had inches of water under my crawlspace and called Kens after trying two other plumbers who said they couldnt come out for a couple of days. From the moment that Vicky answered the phone at Kens until the moment Keith left my house the experience was great! Vicky asked all the right questions to determine what technician to send. Keith met a family member at my house and went right to work crawling around in water and mud to try and find the issue. Once he found the issue he clearly explained what he found and what the fix for the problem would be and what the cost would be. He was honest and showed a genuine concern about the work and taking care of the issue as well as making some suggestions that could prevent a future issue. Cannot recommend using then highly enough. -
Review 135 (2021-08-04 - Rating: 5)
Keith was wonderful! The service was great and also informative. He got our problem fixed and took the time to elaborate on our previous issue/needs/and gave us super helpful tips. Keith was also fun and personable making our rather smelly situation much less of a stinker. -
Review 136 (2023-06-23 - Rating: 5)
Called , came out within 15 minutes. Noah was our repair guy and solved the problem quickly. Noah and his helper were very polite and friendly and professional. Would call this company again in a heartbeat. Thank you for your service. -
Review 137 (2021-02-04 - Rating: 5)
First time using KenāsPlumbing. Keith Ashley was our service Technician. He took the time to explain the issue we had and he went the extra mile and find out another issues around the house!. I will recommended 100%. Thanks for your great service, kindness and for use your mask taking care of my momā¤ļøšššš -
Review 138 (2021-09-03 - Rating: 5)
I should have called Kenās plumbing from the beginning. I called another plumber in an attempt to save money who installed my new toilet incorrectly which caused a leak from my upstairs to my downstairs. Thankful that Kenās plumbing was able to save the day! Chase arrived on time and was very competent and knew exactly what to do to fix the problem. Within an hour and a half, problem solved. No more leaks! Now, my daughter is thrilled with her toilet. -
Review 139 (2021-06-04 - Rating: 5)
Keith & Chase did a phenomenal job of diagnosing and fixing my sewer main. They came out the same day (as I had overflowing system), explained everything we were seeing, and gave me options so that I could make informed choices for the best value. They removed a massive root from the crawlspace/beneath foundation, repaired the line, and I was flushing again right away. Hands down call these guys - so glad I did before it got worse. -
Review 140 (2020-01-15 - Rating: 5)
Today was our 2nd experience with Kens. Our 1ST was a total redo of all the copper pipes under our house. He did an awesome fast & clean job. This time our sink pipe was clogged. Keith did GREAT got here quick, was very personable and fixed it. Both of my experiences were wonderful. Thanks a lot guys. Rebekah Drummond -
Review 141 (2017-12-16 - Rating: 5)
We have used Kens Plumbing since moving to Greenville and have never been disappointed with their service. I recently took an indoor fountain to them to see if it was something they could work on. Nathan was able to repair it quickly and now it is back In our house running like a charm. Everyone at Kens goes out of their way to please you. They are knowledgable and the girls in the office are extremely helpful. Ken has a great group of people working for him, and he makes sure his customers are a priority. -
Review 142 (2023-01-16 - Rating: 5)
Keith and Gab came to repair a bad kitchen sink drain. Keith is very professional and friendly. Explained every step of the repair process. I couldnt want a better job action. Kens plumbing will be my go to guy for all my plumbing needs. -
Review 143 (2020-01-25 - Rating: 5)
Keith and Vicki at Kenās Plumbing were fantastic. Keith walked me through every step of what was wrong and what options to fix. He was very professional and a great guy. They made a repeat customer out of me for sure. -
Review 144 (2022-01-15 - Rating: 5)
Keith came over to look at a leak and he was so informative. Being a younger lady, he was enthusiastic about my questions, explained everything, and broke out the flashlights and the science of what and why it was going on. We even did a toilet paper test with a tupperware! I now know about my tank water levels and how to repair a seal (but will still being calling a professional to do it for me ha). After he left, I ended up checking my other commodes. Not only did I get my leak fixed but I received a beginner course in plumbing. Thanks Keith! -
Review 145 (2020-02-08 - Rating: 5)
Scheduled an appointment immediately. Serviceman, Keith, arrived on time. He explained what needed to be done to cure my problem. He did the repair immediately, answered all my questions. Vera was very helpful on the phone. I have used Kens plumbing a number of times and never had a problem. I strongly recommend this company. -
Review 146 (2022-10-19 - Rating: 5)
This was second time Ive used Kens. Been very pleased both times. James was wonderful. He presented my options in a very professional manner, and he was very honest and helpful. Id gladly use Kens again anytime. -
Review 147 (2020-03-06 - Rating: 5)
Would absolutely recommend using Kenās Plumbing. Itās not the cheapest option, but theyāll do it the right way the first time and you get what you pay for. I have an old mill home with old piping and they completely replaces it along with some other odd jobs I needed done while selling the house. They were quick, friendly and so helpful. Keith is the best!! -
Review 148 (2021-08-05 - Rating: 5)
Keith was incredibly helpful, going above and beyond to find our issue and get us operational in the same day. He took the time to educate us and explain each option available to us every step of the way and we felt 100% confident in our decision and the work he performed. 1,000% recommend Keith. -
Review 149 (2019-11-06 - Rating: 5)
Keith came promptly and he did a great job. He told me about your Diamond Club and i signed right up. I look forward to Kens being my regular plumbing vendor. Thanks for taking such good care of us! -
Review 150 (2021-02-19 - Rating: 5)
Keith from Kens Plumbing was helpful beyond the call of duty. He found the right solutions to our leaky faucet and toilet problems then spent considerable time explaining the issues. Additionally at no charge he checked our water pressure and water heater. Ask for Keith when you use Kens Plumbing. -
Review 151 (2020-12-10 - Rating: 5)
I had Kenās Plumbing come out to fix a clogged drain line on my motherās house. They found more than one problem and fixed everything over a couple of days. Craig helped coordinate the crews and helped find one of the problems. Keith discovered the rest of the problems and fixed all of them, with the help of Chase his assistant. They worked professionally and promptly and fixed each problem as it arose. I would recommend them to anyone needing plumbing work done. -
Review 152 (2023-08-18 - Rating: 5)
I would highly recommend Kens Plumbing. I had an issue with a product they installed and they went WAY out of their way to make it right for me. I really appreciate Kens staff and their willingness to do quality and honest work. -
Review 153 (2020-02-15 - Rating: 5)
Vicki was very easy to talk with, she made sure that they understood my situation and were ready to solve it upon arrival. Keith was very friendly and professional, went above and beyond to meet a unique installation. He followed up later to ensure our needs were met. -
Review 154 (2022-11-23 - Rating: 5)
Ken finally talked me into buying a Toto Washlet toilet after my Gerber had seen itās last day. This toilet is 10/10. Iād date this toilet, Iād buy it a steak dinner. Iād marry this toilet & buy it a diamond ring. I hate to go on vacation and leave this toilet. Thank you. My only complaint is that Ken didnāt make me buy one 10 yrs ago! Thank you so much! -
Review 155 (2020-07-19 - Rating: 5)
Great experience! Wonderful response time for a Sunday, Keith was my technician and he was fantastic!He was quick, efficient, and thorough. Pricing was very reasonable and Iāll be using again for sure! -
Review 156 (2024-05-23 - Rating: 5)
Keith and Bill are absolutely outstanding. You donāt know the value of people until you need them and theyāre there at a moments notice to help you and your family. Thank you guys. -
Review 157 (2021-07-16 - Rating: 5)
I called Kens because 2 toilet supply valves failed & HWH was leaking. Keith determined quickly that the PRV had failed and water pressure was 100psi, much higher than it should be. I also needed to replace 2 pop-ups in bathroom sinks and replace valves on the tub supply. Turns out the leaking water heater had to be replaced. A new RHEEM was installed and replumbed. The response has been excellent. My compliments to Keith and Chase, who finished all of this on the same day. -
Review 158 (2017-09-03 - Rating: 5)
I called Kens plumbing on a Sunday Holiday weekend! Keith Ashley called back within 5 minutes. Keith was at my house within a hour.Keith was very informative, pollute and friendly.. He put a new PRV on my house. My water pressure was at 125 . It was Casio g several issues. Needless to say Kens is my new plumber !!! -
Review 159 (2023-02-10 - Rating: 5)
I always use Kens Plumbing. My house is 40 years old and occasionally needs repairs. Kens always does a great job. I appreciate Keiths work. -
Review 160 (2012-06-06 - Rating: 5)
On the recommendation of Arrow Plumbing in Houston, TX, I contacted Kens Plumbing for a first-ever comprehensive evaluation of the plumbing system is our home in Greer. Scott, a master plumber and very nice young man, performed the inspection and I was so pleased with his work that I joined their Diamond Club which entitles you to a comprehensive inspection each year and preferred rates for repairs for $120. A good company with reputable and honest employees with Betty as the face presented to the public.... a very nice and helpful lady. -
Review 161 (2021-09-26 - Rating: 5)
I called Kens plumbing on a Sunday for a clogged drain. They had several plumbing emergencies on the queue and still found time to stop by my house at the end of the day. Keith Ashley was professional and kind and made a point to teach me how to fix the problem myself if it happens again in the future. I highly recommend Kens Plumbing! Thank you for your help! -
Review 162 (2022-07-15 - Rating: 5)
My gas water heater ruptured and Chase came out and installed a brand new. He was polite and explained what went on with my old water heater. He was knowledgeable and skilled. Thanks Kens Plumbing and Chase. -
Review 163 (2021-03-08 - Rating: 5)
Jessie came very quickly on a Saturday afternoon to fix a broken pipe in our crawl space. He not only did a fabulous job but our problem was fixed in record time. He is a fine young man and a great plumber. Call Kens with any of your plumbing needs. -
Review 164 (2023-07-12 - Rating: 5)
Iāll be sure to give Keith and Lorenzo another call, the next time I need our tankless water heater treated. My family appreciates the care and concern taken by these individuals. Excellent job! -
Review 165 (2010-04-08 - Rating: 5)
I used Kens plumbing for a fairly extensive bathroom remodel. This was done after I had previously suffered through the results of incorrectly installed water lines that ruined the drywall in my living room ceiling. The work was very quick and well done. Ken (the owner) came out to look at the space and made some great suggestions on placement and fixtures. I would definitely recommend them to others.I have not personally used them for an emergency call, but will certainly call in the future if I need them. -
Review 166 (2018-09-24 - Rating: 5)
I would HIGHLY recommend Kens Plumbing. I called about a clogged line at our business and the problem was addressed and repaired in a timely manner. Keith and Christian were very professional and courteous.I will always call and request them for any issues we may have in the future. -
Review 167 (2020-10-23 - Rating: 5)
A wonderful experience!! Jesse has been my go to Plumber at Kenās for many years. Heās consistently on time, polite, efficient, and clean.Kudos for making what could be a negative experience, always a positive one. -
Review 168 (2020-03-16 - Rating: 5)
We had a clogged pipe and called Kens to comeout. Keith was to our house in less than 30 minutes. He fixed the problem quickly. We were pleased with the service and friendliness. -
Review 169 (2021-10-14 - Rating: 5)
Keith was the person that came to my service call. He waspolite checked the things in question. He is an asset to the company. Will definitely use again. Also like the fact the employees are masked up on the calls. This helps keep us all well. -
Review 170 (2020-04-06 - Rating: 5)
Kenās Plumbing was great to work with this past week. They came out within an hour of phoning them and did a great job installing our new Toto toilet. Thanks so much, Ken! -
Review 171 (2021-03-09 - Rating: 5)
We had an unknown source leak thru our ceiling last week ; turned the water off where I could and asked the neighbors for plumbing referrals. I called Kens Plumbing 1st and the secretary said she would try and rearrange the schedule to fit our water leak in. Within an hour the plumbers,Keith and Austin were at our home!They were very professional and kind in figuring out where the leak was coming from!Thankful for the urgency they put to our need; professional and kind service! Thankyou! -
Review 172 (2017-05-26 - Rating: 5)
We have used Kens Plumbing at our business since 2013 and cant imagine using any other company in the Upstate. They are prompt, professional and get the job done in one visit. If you are looking for a residential or business plumber call the picky peoples plumber! They also have emergency services. Ken has personally built his business with his name and he is local....stay away from corporate names who can care less about their xuatomers. This is a great local company with an owner who cares about his company and especially his customers. -
Review 173 (2020-03-18 - Rating: 5)
I called first thing in the morning and they were able to offer an immediate appointment. They arrived during the appointment window as scheduled and were very polite and professional.I even got a courtesy reminder call from the office that they were on the way to my home. From the initial call in to the office to the time they left my home, it was nothing short of excellent customer service.I will use Kens plumbing for all my plumbing needs and will definitely recommend them. -
Review 174 (2019-08-13 - Rating: 5)
Im still stunned at how great my experience was with this company this morning. I called around 7:30am. They came at 9am. Keith looked at 2 problems I had and gave recommendations of what I could do to fix them on my own. There was no pressure to have him do the work. Total charge: $49. So cheap for a service call and I was given expert advise and 30 minutes of inspection. I will be using them again when the next issue arises. -
Review 175 (2020-10-22 - Rating: 5)
Keith and Adonis just finished a great job at my home.They are the best! Solved the problem in no time. They are courteous, friendly and knowledgeable!Best experience Iāve ever had with a plumbing company! I highly recommend!! -
Review 176 (2018-08-06 - Rating: 5)
Keith came out to address a leak causing a spot on our ceiling. He was very knowledgeable and was able to fix the problem quickly, plus look for other signs of potential issues around the home. We would definitely call on him again! -
Review 177 (2023-02-07 - Rating: 5)
Keith and James were great. I came home and there was a lake in the street coming from my yard. They came in the dark, were very professional and knowledgable, fixed the problem and cleaned the area. They were fantastic and it was so appreciated that they came to help. Thank you! -
Review 178 (2019-07-20 - Rating: 5)
Excellent service from phone call to job completion. Receptionist was cheerful and helpful at the same time and when Keith arrived the next day he had the job completed promptly and very neatly. Definitely would recommend this company. -
Review 179 (2020-08-04 - Rating: 5)
I had a sprinkler line break on a Sunday and had to shut off the water supply so we had no water. Keith came out on Sunday, found where the line had a leak, but it was in the sleeve under the driveway. He worked to cut the line and cap it off so we would have water the rest of the day until the repair could be made later. Came back on Monday and Tuesday to finish (had to remove an entire section of pavers on the driveway to get to the leak, but finally got it fixed. Thought the charge was more than fair and Keith was excellent to work with on options. -
Review 180 (2020-04-07 - Rating: 5)
Second time I have us d Keith Ashley at Kenās Plumbing and I have had great service each time. His knowledge on the problem solving is excellent. I will do business with them in the future if needed. Fast service and reasonable pricing. Thanks -
Review 181 (2020-02-17 - Rating: 5)
Big shout out to Kens plumbing. Each plumber I spoke with was professional, courteous and honest about how I should handle my sewage backup. Christian came out and fixed the problem in a timely and professional manner. Will use them for any future needs! -
Review 182 (2020-06-15 - Rating: 5)
The technician Keith was on time and very professional and we would definitely use Kens Plumbing service again, if need be. Also, customer service was top notch. -
Review 183 (2024-09-28 - Rating: 5)
Noah and Billy did a great job! Fast and efficient. -
Review 184 (2021-06-13 - Rating: 5)
Amazing--and saved the day! We had an emergency and from the sweet woman who took my call (in a bit of a panic) to Alex who got to us ASAP and fixed the issue right away, we were 100% pleased. Prompt, professional and a reasonable price. These folks are our plumbers of choice from now on! -
Review 185 (2020-01-30 - Rating: 5)
Five star review! Jesse and Lee were awesome! Will for sure use Kens for all of my plumbing needs. Would highly recommend to anyone in need of a trustworthy plumber. -
Review 186 (2020-07-16 - Rating: 5)
Wonderful! Very professional. Jesse was my technician. Vicky was so very nice on the phone.Had new dishwasher installed. Was such a pleasant experience, will put the number in my contact list.Thank you for being so good -
Review 187 (2015-06-29 - Rating: 5)
I have called on Kenās many times. Every time, I have had a professional, fast, and friendly experience. All work done was fairly quoted before hand, and honored. They have even given me advice on a do-it-yourself project that was very helpful. I would recommend them and have recommended them to friends and family as well. -
Review 188 (2019-11-09 - Rating: 5)
We want to thank Keith for the amazing job he did tonight! We had a horrible plumbing issue on a busy Saturday. He got here quickly and got everything working again. We appreciate what a great job he did and with a sense of humor! THANK YOU!!!!!! -
Review 189 (2021-11-24 - Rating: 5)
Kens Plumbing was prompt at getting back to me and working me into their schedule quickly. The technician, Keith, was knowledgeable and fixed my problem quickly. -
Review 190 (2024-07-20 - Rating: 5)
Came out on a Saturday morning to unclog a toilet! Very timely, courteous, friendly, and professional. -
Review 191 (2023-02-06 - Rating: 5)
Nice people, great work... highly recommend. I know they are always busy, but I appreciate the sense of urgency and wanting to help. Hard workers. Thank you from Sunnyside Grooming Salon, and I hope the Lord continues to bless you with business. SDG. -
Review 192 (2015-05-28 - Rating: 5)
I have a rental house and a few weeks ago my tenant called me. The water heater had broken. It was Friday afternoon and I called Kens Plumbing. Most of the plumbers had gone for the day but Betty Dorr, the nicest lady you will ever meet called Jesse Carson and he was there in 30 minutes. Thanks you guys! Youre a lifesaver and Betty you made me smile. Sincerely, Rene OConnell