Dipple Plumbing, Electrical, Heating & Air
Located in Greenville, South Carolina
Address: 211 N Pleasantburg Dr, Greenville, SC 29607, United States
Phone: +1 864-660-7491
Rating: 4.8
Services
- On-site services
- Repair services
- NFC mobile payments
- Credit cards
Categories
- Plumber
- Septic system service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-25 - Rating: 5)
The technician showed up with a nice big smile displaying his ID card. He went right to work checking out my heat pump and gave it a good cleaning. He checked the thermostat and and gave me some tips about the thermostat. He was courteous, friendly and listened to my concerns. Dipple has good technicians I have always been pleased with the service. There service plan is a great plan providing heating/air service twice a year -
Review 2 (2024-08-26 - Rating: 5)
We had a great experience with Dipple for our new system install. Craig was upfront and honest from the start. He helped us with financing options and made the process simple. Miro and Bryan did a great job with our install. They were quick and professional. I would recommend this company to family and friends and will use them in the future for any home needs. -
Review 3 (2024-10-11 - Rating: 5)
Austin did a great job with our water heater replacement project. He thought ahead about how we (and possibly other plumbers) would maintain the unit. We felt like he really cared about getting it done right. A great guy working for a great company. Highly recommend! -
Review 4 (2024-12-27 - Rating: 5)
I recently switched to Dipple this fall and have since had what feels like the whole team out for electric, plumbing, and hvac. Everyone who I’ve worked with has been pleasant and knowledgeable: Ryan, Mark, Mike, Shaden, Juan. They have all been great problem solvers and have explained my options to me so I understand the tradeoffs. And they all say great things about the company - which feels rare these days. April and team in the office are also super helpful and make the schedules work. Really happy to have switched to Dipple. -
Review 5 (2024-10-07 - Rating: 5)
Mike was amazing. Professional, courteous, thorough, and was able to clearly explain the situation and repair to someone who had absolutely no idea what was going on. His calm in a tense situation (smoking liquid coming from the pump) was reassuring and I knew immediately that he had everything under control.I think Mike just made a new client for Dipple Plumbing going forward. -
Review 6 (2024-12-16 - Rating: 5)
Austin Wade with Dipple Plumbing did a fantastic job and fixed the leak. He was very professional and friendly. Explained the issue and told me what needed to be done to fix it. He managed to have everything done quickly.I thank Austin and Dipple ! -
Review 7 (2024-10-25 - Rating: 5)
Juan was outstanding. He came to see what was wrong with my unit. He checked it out and it didnt have any freon. Called me and told me what it would cost to move forward. The price was a shocker. I told him to go ahead and move forward. He found the issue and fixed it. I got home while he was still here. He told me he had gotten the price cut in half for part of the service ,so that was a relief. Anyway end result was, the unit was fixed and he checked a couple other things and I was extremely satisfied. The service he provided should be the way every company should provide service. If I have any other issues. I will be requesting Juan! -
Review 8 (2024-11-20 - Rating: 5)
Dipple was on time, professional, competitive price but an amazing team came out to install the new generator. State of the art communication process with customers. Would I recommend them ? YES! -
Review 9 (2024-12-20 - Rating: 5)
Everyone at Dipple Plumbing has been amazing. Billy, Adam and Brandon have just been great. Adam and Brandon worked their tails off to get my plumbing repaired. I am forever grateful -
Review 10 (2024-07-24 - Rating: 5)
I’ve had a good experience with Dipple but working with Chad M. has made it GREAT! He’s friendly and professional which nowadays is a rarity. He fixed something with our AC unit but set proper expectations of a possible issue and what to do going forward. I was able to make a follow up call and get Chad back out to completely resolve our issue and that in my book is quality customer service. -
Review 11 (2024-11-22 - Rating: 5)
Shaden helped my client beyond WORDS!! He found the problem for my client, fixed the problem and gave us knowledge on what to do going forward!! He refused to allow my client to be defrauded by the vendor that supplied her water heater and also spoke with the vendor on her behalf! On top of that he made the next person’s job easier by setting everything up!! THEN tells my client he’s praying for her!! Like…WHAT!? 😩🙌🏽 This guy was divine!! GOD SENT!! You couldn’t ask for a more beautiful man to show up and show out for his company!! -
Review 12 (2024-10-18 - Rating: 5)
I can see why they are rated high and recommended by my realtor . Very prompt , was able to come out next day for a leak in bath tub that was draining into ceiling of master bedroom .I contacted Redbird residential services first as they had done plumbing work on tub prior to leak and they stated it could take weeks to come by and leak unrelated to their work.Dipple came out next day and fixed leak. They were on time and offered a location tracker and communicated efficiently via text and email. Invoice allowed credit card payment .$1400 for leak search (cutting below tub drywall) and replacing shower/tub valve .price seemed very high but I have no comparison standard . -
Review 13 (2024-10-02 - Rating: 5)
Dipple gave us an appointment immediately during the most difficult of times, following Hurricane Helene! The customer service rep found out if the technician had the correct part in his truck! Then the technician Mark Traviss fixed our generator quickly and was super friendly! These folks are fantastic! -
Review 14 (2024-07-21 - Rating: 5)
We recently had the pleasure of working with Dipple Plumbing & Electric, and I can confidently say that they exceeded all my expectations. From start to finish, the entire experience was seamless and stress-free.First and foremost, their responsiveness was impressive. I reached out to them for a consultation regarding some electrical issues in my home, and they returned my call in a few hours. They promptly scheduled a visit to assess the situation, showing professionalism and a genuine concern for my needs.When they arrived, they were not only punctual but also extremely knowledgeable. Mark took the time to explain each step of the process and was happy to answer all of my questions. His expertise was evident as he diagnosed the issue quickly and provided a clear, detailed estimate of the necessary work.The quality of his work was outstanding. He completed the repairs efficiently, with great attention to detail, ensuring everything was up to code. It was clear that safety and quality were his top priorities. Additionally, he left the workspace clean and tidy, which I greatly appreciated.What really stood out to me was his commitment to customer satisfaction. Mark went above and beyond, even offering tips on how to maintain my electrical system in the future.Overall, I highly recommend Mark Traviss and Dipple for any electrical needs. Whether its a small repair or a larger installation project, you can trust that you’ll receive exceptional service and quality work. I won’t hesitate to call them again for any future electrical projects! -
Review 15 (2024-09-23 - Rating: 5)
They were able to come out same day of our initial phone call. Great communication from the time we reached out, before, during and after the service. Craig Gainey was very professional and assessed our issue quickly. Would definitely recommend Dipple to anyone! -
Review 16 (2024-08-02 - Rating: 5)
When Juan and his team showed up on day one it was Hot and only got hotter. The kindness and professionalism we received left us knowing his team had our best interest at heart. Every morning they announced their arrival. Each evening they gave a status report and left no trace they had been on our property. We highly recommend Dipple for all of their services. -
Review 17 (2024-12-09 - Rating: 5)
Dipple has been very responsive and easy to work with. Their technician was on site when expected. He evaluated our situation and presented options very clearly and thoroughly. -
Review 18 (2024-12-18 - Rating: 5)
He was very professional. He let me know exactly what he would be doing. He ask if I had any question in dont hesitate to call the office with any thing further. Great guy 10 stars -
Review 19 (2024-11-16 - Rating: 5)
Juan was friendly and very knowledgeable. He determined the cause of the failure (furnace) wrote up an estimate then went over everything with me. Once agreement was reached he speedily completed repairs, documented everything and sent me copies. Juan then returned to his sled with eight tiny reindeers and sped away into the night. A very satisfying visit. -
Review 20 (2024-12-29 - Rating: 5)
Outstanding. Shaden is an excellent electrician. He pays attention to detail, and clearly takes much pride in doing the job right. He is as pleasant as he is professional. -
Review 21 (2024-08-20 - Rating: 5)
Dipple is an awesome company! They truly stand by their word to help in emergency situations. I had called 2 other companies who said tomorrow was the earliest they could come out to assess a leak in my ceiling. Called Dipple and Mike and Riley were here within 30 minutes of my call. Mike identified the issue causing the leak, as well as a second issue with our HVAC that would have led the significant damage and repairs down the line had it not been caught early. He was able to dispatch the HVAC guy, Chad who was also here within the hour. Chad figured out the issue and had it fixed in no time. He also made sure once our water was turned back on that there was no further leak. Prompt, professional and reasonably priced and saved us an issue that would have been much worse later. Hopefully we don’t have to call for emergency services anytime soon but if we do, we will certainly be calling Dipple! -
Review 22 (2024-09-11 - Rating: 5)
Dipple was very quick to respond. Our Technician, Mike, was quick, courteous, and knew exactly what our problem was. I really appreciated the picture sent to let me know what he looked like prior to his arrival. In and out and a job well done!! Thank you! -
Review 23 (2024-07-22 - Rating: 5)
So thankful Dipple was able to get out to help us same day. Mike actually arrived early, which was great since we had a broken drain pipe under the house. He was very courteous, gave me a quote, and got the job done quickly. Couldnt have been happier with everything! -
Review 24 (2024-08-21 - Rating: 5)
I went online this morning to Dipple Plumbing and was able to schedule an appointment for a plumber to come out this afternoon! He came as planned and repaired my disposal and sink drainage issue in just a few minutes. Great service, competent and kind employees and I will use them again if I have any other problems! Thank you, Dipple Plumbing🙂 -
Review 25 (2024-12-13 - Rating: 5)
Mark is a Wonderful representive of the companys values and commitment to service! We met with three other contractors this week and NONE can compare to the knowlege, price and enthusiasim. We are looking forward to the installation and have every confidence in the outcome. -
Review 26 (2024-09-10 - Rating: 5)
We had a plumbing blockage issue and Austin came out to help us. He was kind, courteous, and honest. He explained what he was doing and his new findings and suggestions every step of the way. Thank you Austin for your help and kindness when fixing our plumbing issue! -
Review 27 (2024-10-03 - Rating: 5)
AC went down in storm and tech was sent out day after I called. Chad was knowledgeable and friendly. He quickly diagnosed the problem and ordered the required part - came back next day to replace install. All cool now! -
Review 28 (2024-09-09 - Rating: 5)
Chad did a great job today doing a maintenance inspection. He took the time to explain several questions we had about our system. He wore covers over his shoes to keep dirt out. I think all Dipple people do this. -
Review 29 (2024-12-05 - Rating: 5)
Highly recommend Dipple; (who was recommended to me) Mike the tech was early, very respectful, helpful and took time to inspect throughly and explain options. The repair was also completed efficiently and the repair area was left clean and neat. -
Review 30 (2024-12-06 - Rating: 5)
Excellent customer service. On Time and very Professional. Tech Shaden handled everything from quote to install and I would highly recommend Dipple and him!Thank you! -
Review 31 (2024-07-18 - Rating: 5)
Called Dipple Plumbing with a clogged disposal that I couldnt seem to fix. They sent Mike Gillespie out to my house within an hour. Mike was very helpful, professional, and easy to work with. The disposal proved to be rather difficult to unclog but Mike was able to get it back working again. Overall great service and customer experience. Thanks! -
Review 32 (2024-09-15 - Rating: 5)
Danny, was awesome! He showed up ready for the job. He explained my options and we decided on the best one. When he was finished he reassured me he had tested for leaks and cleaned up the area. Very knowledgeable and friendly young man. -
Review 33 (2024-10-23 - Rating: 5)
Mike texted me to let me know that he was on his way. He answered my questions with respect and in an understandable way. He worked efficiently and let me know what happened and how he fixed it. Mike did a great job. -
Review 34 (2024-12-17 - Rating: 5)
Much appreciated the call for early arrival. The honesty about our situation and the fair quote for a big job was timely and very well explained. Top shelf service! -
Review 35 (2024-11-18 - Rating: 5)
Mark was very helpful and efficient in the work he performed in getting my generator switch installed. He was enjoyable to talk to and answered all my questions with accuracy. Thanks . -
Review 36 (2024-07-15 - Rating: 5)
We called in the morning & were grateful to get same day service. In fact, Mike L. called & was able to come earlier than scheduled, after finishing a previous job. Mike quickly assessed the tasks & was able to repair our toilet & replace our garbage disposal immediately. He was knowledgable, efficient, & polite. We are very pleased with the service we received & highly recommend Mike L. & Dipple Plumbing. -
Review 37 (2024-06-25 - Rating: 5)
The experience with the Dipple Company was once again a very positive experience. Craig, who repaired my central air conditioning unit at home was on time, professional, knowledgeable and very friendly. Last evening, however, was the most positive experience that I may have ever had with any service company. An after hours phone call to the Dipple company was answered by an angel by the name of April. She was not only very helpful at that time of the night but remained compassionate and so helpful in lining up a service person to fix my problem. She is truly an asset to this company. Thank you April. You made the Dipple Company experience a very positive one once again in my distress. -
Review 38 (2024-11-27 - Rating: 5)
Professional, knowledgeable and friendly! Hope to have him every time we service heating and cooling. Another great job in his follow up visit today -
Review 39 (2024-09-13 - Rating: 5)
If I could give 10 stars I would! The quality of service and responsivenessfrom day 1 has been amazingTheA team (Jaun, Bryan, and Weston) that came out and did a full heating and air replacement and installed a 3 ton split unit, replaced all ductwork as well as installed a dehumidifier in my crawlspace all in 4 days!! They were more than helpful.. Their supervisor, Ryan went above and beyond helping me and explaining everything from price to even helping with small issues that needed attention. The most down to earth crew I have ever worked with! If you need a company that does it all.. better call dipple!!! -
Review 40 (2024-10-28 - Rating: 5)
Austin Wade did an excellent job with the repair of my kitchen sink, thanks again Austin! I will be requesting Austin with any future plumbing needs as I always call DP! Dipple Plumbing is the absolute best, call them with all plumbing needs! -
Review 41 (2024-06-29 - Rating: 5)
Your team was wonderful. Ryan was concerned that my current HVAC system might crash before a new HVAC could be installed, especially with temps approaching 90 degrees, so he sent over a portable unit in case. Juan and the installation team arrived 4 days later and had my new HVAC system installed and cooling by 3 PM. They were careful and efficient and had everything back in order by the time they left. I will happily recommend Dipple to anyone. -
Review 42 (2024-05-04 - Rating: 5)
Danny did a fantastic job with the help of his helper, Casey Beauford. They work together as a team installing a waterline and sewer line. They were both very professional, knowledgeable and both had a great attitude and personality. I would highly recommend these guys for plumbing work and I think Dipple has a great plumbing department. They work for two days and stayed late finishing the project so I would not be without water over the weekend I appreciate everything, these guys have done. I Appreciate what Dipple has done for our family. I highly recommend Dipple for my next project. Again thank you very much. -
Review 43 (2024-12-02 - Rating: 5)
Calum was very knowledgeable and we trusted that he would install our new tankless water cheater correctly. He was also timely and friendly and explained how to operate and maintain it. -
Review 44 (2024-06-23 - Rating: 5)
Chad was great.Arrived on time; diagnosed the issue and started with repairs immediately.He was a total professional and did his job extremely well. Job was completed to my satisfaction and I am happy with the work.Plus, he was a great guy. -
Review 45 (2024-12-26 - Rating: 5)
Dipple provides wonderful services. They make sure all our plumbing, electrical, and HVAC’s in our home are in good shape. We never have to worry If we have an issue because they are always ready to help.We just had an HVAC inspection completed by CRAIG from Dipple and he was amazing. Not only was he professional but went above and beyond to make sure our systems are clean and functioning properly.We have an older home that is always having issues but having Dipple has really saved us every time. We just had water marks on kitchen ceiling and Austin the Plumber worked for hours late on a Friday night to resolve it. This is the second time he has helped with plumbing problems on our home. He is very knowledgeable considerate and always goes the extra mile. When we experienced a HVAC technical issue. Juan came to the rescue. He was able to find and solve the problem fast. He was understanding to our concerns and made the process super easy for us. I want to make sure that Dipple Receives the Recognition they deserve. Thank you! -
Review 46 (2024-06-24 - Rating: 5)
I have used Dipple for years, anytime I need a repair. They are so incredibly reliable and knowledgable when it comes to all things plumbing. Mike was prompt and the service was speedy. His ability to communicate the problem and exactly what was done to fix it was much appreciated. Thanks, once again, Dipple! -
Review 47 (2024-09-05 - Rating: 5)
Adam was amazing. Professional yet friendly and interactive. Did a great job. On time and accommodating. What more could you ask for! Go Tigers! ; ) -
Review 48 (2024-07-03 - Rating: 5)
We have been so pleased with all the work, both electrical and plumbing, Dipple has done for us. Today, their electrician Shaden finished up quite a lengthy list of electrical work. We were very impressed with his expertise, attention to detail, patience, and friendly attitude. Everything was completed exactly as we had requested. We highly recommending Dipple to our neighbors and friends. -
Review 49 (2024-10-31 - Rating: 5)
Cal was great! He explained everything, was very neat and cleaned up the area. I would call them again for any plumbing needs at all!! -
Review 50 (2024-10-25 - Rating: 4)
Currently in the opening stages of addition. So far have been prompt, knowledgeable when problems arise. Wrapping up the final stages in probably a couple of weeks. It wasnt a bad process , you live and you learn. They are new to the room addition side of things .They are proven in the bath and kitchen side because their expertise is plumbing,HVAC, and electrical. The use subs like ALL DO. They had some Lights Out subs!! They are affordable. Its up to you to be realistic in what your goals are and how you want it to turn. They are worth a shot if you are looking for quality of work but are trying to stay away from a high end price but still trying to get the most for your dollar -
Review 51 (2024-08-01 - Rating: 5)
Messaged online that evening…got a call short time later. Chad was very efficient… and arrived early. Explained everything in detail…thank you Dipple. I can always rely on your great service! -
Review 52 (2024-07-18 - Rating: 5)
Mike Gillespie came over to inspect my plumbing. He was very thorough and put my mind at ease regarding my aging pipes. I have a damp smelly area behind my kitchen sink and he was nice enough to refer me to a water remediation specialist who called me right away to come and check out the situation. I highly recommend Mike and the Dipple team. Thank you!Update July 18th 2024. My toilet would not stop running so I tried to fix it myself. Ugh, I made it worse so I called Dipple. Mike came over and replaced the old parts in no time flat. He is so friendly and knowledgeable. I highly recommend their services. Thank you! -
Review 53 (2024-09-22 - Rating: 5)
We had an issue with our kitchen sink and the hot water. Dipple had a technician at our home the same day by lunchtime. Problem was quickly resolved. Fast, quick service -
Review 54 (2024-09-19 - Rating: 5)
Shaden was terrific. He figured out our problem and fixed it efficiently. We have been long-time Dipple company customers, and have consistently been pleased. -
Review 55 (2024-09-23 - Rating: 5)
Austin was extremely knowledgeable about Rinnai hot water heaters and diagnosed and fix the unit. I highly recommend him and will not hesitate to call again if needed. -
Review 56 (2024-11-18 - Rating: 5)
Re; plumbing; Calum is very knowledgeable, friendly, quality driven, efficient and dependable. He did a very professional, quality job. We will request him in the future. Thank you! -
Review 57 (2025-01-08 - Rating: 5)
Austin Wade replaced our tankless water heater today. He was very professional in everything he did. He explained the problem with the old unit and got the new unit up and running.We will definitely use Dipple again! -
Review 58 (2024-09-25 - Rating: 5)
Juan was very quick to respond to our AC issue, diagnosed the problem, and quickly proceeded to remediate the issue by acquiring a replacement motor and had installed by the same afternoon. Friendly, courteous, and helpful in providing useful user information on properly caring for the system. Great serviceman! -
Review 59 (2024-10-14 - Rating: 5)
Austin came out , diagnosed the problem and did the repair. Very professional, polite and informative. Dipple is blessed to have an associate representing them. -
Review 60 (2024-11-21 - Rating: 5)
2nd visit, Austin did a great job. He was professional, listened to our issues, and did a good job of fixing our tub.Thank you -
Review 61 (2024-10-23 - Rating: 5)
Great Experience with Dipple installing my generator. All the installers that came were very polite and eager to help out to make me happy. -
Review 62 (2024-11-01 - Rating: 5)
Mr. Langston was excellent. He took the time to explain to us our needs and never stopped until he resolved our problem. He was very knowledgeable and professional. -
Review 63 (2024-08-28 - Rating: 5)
Austin is the absolute best technician. I would recommend him any time someone needed any plumbing help. Highly qualified and great personality. -
Review 64 (2024-09-05 - Rating: 5)
Mike L. arrived much earlier than scheduled which was awesome! He was very nice and completed the repair in a short time. As before, we get great service from the Dipple Plumbing technicians! Thank again Mike! -
Review 65 (2025-01-07 - Rating: 5)
Craig from Dipple is great. Very knowledgeable and willing to explain everything. Absolute professional! -
Review 66 (2024-10-04 - Rating: 5)
Danny was a pleasure to work with. The job was quite difficult and I was able to assist him. He was very pleasant and together we were able to complete the task. -
Review 67 (2024-09-13 - Rating: 5)
Outstanding Customer Service and performance with each technician in this company. Danny is just awesome. He is so patient and knowledgeable. -
Review 68 (2020-07-21 - Rating: 5)
I just had a new A/C unit installed by Dipple. Craig (Sales) was very informative helping me understand the pros and cons of the different options - including units available from other manufacturers/competitors. Marius and Drew were punctual for the scheduled installation date and very professional. They did a nice job cleaning up afterward and they left the utility room cleaner than they found it. I would recommend them to others. -
Review 69 (2024-10-09 - Rating: 5)
Adam Pool was terrific! He was professional, skillful, and very pleasant. I hope we can have him again when we have a problem. -
Review 70 (2024-12-27 - Rating: 5)
Excellent kowledge of his profession. Quick to solve this problem. Offered other good advice.Highly recommend this tech and the company. -
Review 71 (2024-07-01 - Rating: 5)
When it was evident that our home required a total HVAC & duct work installation, I had common homeowner concerns.WOW !Navigating through questions regarding not the cheapest but the best price to replace an outdated system with one that has a high energy efficiency without compromising a total comfort environment.The search for the best quality product among the plenitude of vendors and available options was initially a daunting task.Fortunately, time was on my side and the process of having several top tier companies access and deliver their respective proposals became a new learning experience.Relying on past experiences as this was not my first rodeo, I was searching for quality in manufacturing along with importantly the assurance of quality installation. I understood even given the best of manufactures of HVAC systems that without proper home assessment, if it was poorly installed that the system would be doomed to fail.I chose Dipple, Plumbing, Electrical, Heating & Air because after careful review together with their manager of HVAC operations, Craig G., I was confident they would best able to deliver on achieving the goal.After meeting Craig and listening to his extensive knowledge and genuine commitment along with Dipples long history and customer reviews, that decision was easy, and post event was the CORRECT CHOICE,The project was completed on time and correctly installed beyond even my high expectations.As I mentioned, getting the right product is one thing but having it installed correctly is most important.The Installers, Ben and Germaine are perfectionist to detail. They made it happen!I am a community pharmacist and have been for over 50 years and when people say Always Trust Your Pharmacist, believe It.Only the highest of recommendations go to those I trust with complete confidence.So, If youre looking for the best.. Uh, Oh.... Better Call Dipple!. -
Review 72 (2024-07-28 - Rating: 5)
Mike did an excellent job of taking care of a very serious water issue. He was responsive, friendly and helpful. Much appreciated on a Sunday morning surprise. -
Review 73 (2024-06-01 - Rating: 5)
Mike is awesome! He is professional, friendly, and knowledgeable. He didn’t try to up sell me on any parts or service and clearly answered all my questions.Service technicians like Mike are one of the primary reasons I use Dipple for my plumbing, electrical, and heating/cooling needs. -
Review 74 (2024-05-04 - Rating: 5)
Billy, Danny, Callum, and Casey were fantastic! Professional, courteous, and very knowledgeable. While repairing a washer drain the entire sewer line was scoped with their sophisticated camera equipment and recorded (Which we found out was company policy). Like arthroscopic surgery on our sewer system. Video was sent to us, narrated, and found that our sewer line was cracked, holding water in 2 places, and barely connected to the city sewer! Serious crisis and mess averted! All the technicians were awesome! So easy to work with, and helped us get financing to replace the entire sewer system. Thank you so much to all the technicians and the entire team at Dipple. Great job Dipple! -
Review 75 (2024-06-26 - Rating: 5)
I would highly recommend Dipple for your needs. They was on time. Alerts to let me know real time in route to appointment. Mark did great job and took the time to double check his work. -
Review 76 (2024-07-21 - Rating: 5)
Dipple team installed a new condenser, furnace, air handler, by lunch time. Price was great, and the results are excellent. Will likely hire them again to replace my other unit. -
Review 77 (2024-09-22 - Rating: 5)
Dipple was the only hvac company who could send out a technician late afternoon on a Saturday. Craig showed up and saved the day. If I ever need service again, I will surely call Dipple! -
Review 78 (2024-09-13 - Rating: 5)
Wonderful experience having Austin install our water heater. He was very knowledgeable and worked diligently to complete the job -
Review 79 (2024-07-30 - Rating: 5)
Great job as always Dipple. The rep was very knowledgeable, courteous and friendly.They did a repair/fix on my ac unit in the attic.For a very reasonable price the job was done in no time. I have been using Dipple for plumbing and electrical work for 10 years.One of the greatest things is that dont quote unreasonable prices. They charge you fairly for what ever work they do. If you want quality and price Dipple is surely the place. Thank you Vince in particular and everyone else at Dipple.Once again a great job by dipple. This time it was an ac installation. Fair price,whole installation completed in a day , rather a few hours to be precise.Five stars as usual.11th year with Dipple.Grear as always.Technician Chad was very friendly, helpful,knowledgeable and courteous.Great job! 10 stars all the way.!!!!!! -
Review 80 (2024-06-05 - Rating: 5)
I highly recommend Dipple plumbing and air-conditioning. We initially called them when our AC wasn’t working. They actually answered the phone on the first ring! The technician, Chad, fix our problems quickly, professionally, and clearly explain the issue to us. We signed up for their annual service program. We’ve had terrific experience with every tech. This week Cal came to check our plumbing And he went above and beyond in educating us and even Installed our soap dispenser on our new faucet unit. Today Shaden came to inspect our electric and he did a terrific job as well. This is a good, professional, friendly, local Greenville company. If you have any AC, plumbing, or electrical issues call Dipple plumbing first! You won’t be sorry. -
Review 81 (2024-12-03 - Rating: 5)
We had Craig come out for inspection and he is such a nice young man, very informative and just great to work with.He went over a few things he felt we may need and explained everything thouroughly.8/15/24 update:Once again such a great techician Chad is. Very thorough and kind. He explained everything to me. Highly recommend him! -
Review 82 (2024-07-07 - Rating: 5)
Danny came out at midnight due to a water leak in our Master Bedroom ceiling. He quickly assessed where the water was coming from and checked our water meter to make sure it was operating correctly. We will need a roof inspection and repair, but Danny helped us out on a late night after a storm. Thanks, Danny! -
Review 83 (2024-09-24 - Rating: 5)
Craig is always so kind and professional! We are so thankful for him and Dipple. They always take care of us! -
Review 84 (2024-06-21 - Rating: 5)
I just feel like I had major surgery and was totally ripped off. The work done was great but for spending an hour (or less) and using parts that probably cost less then $25, the bill was $600....wow. Where has this world gone to? I am a senior citizen and frankly I dont see we older folks who own their homes will be able to afford these ridiculoous prices. Since when have plumbers and electricians think that they must compete with Doctors who spend a whole lot more for education. ? -
Review 85 (2024-05-10 - Rating: 5)
Mike and Casey were awesome. They replaced our old cast iron drain stack with new PVC stack and installed a pressure valve which our system lacked. They were prompt and very courteous and professional. Would definitely use Dipple again. -
Review 86 (2024-10-22 - Rating: 5)
Mike was very thorough, and I felt like he was honest and competent in his remedy for our issue. I would definitely recommend! -
Review 87 (2024-02-26 - Rating: 4)
This review is only on the first visit for a quote on an HVAC system replacement. The employee Ryan was prompt (even a few minutes early, which was fine). Very friendly and efficient. Didnt spend much time looking at the old system and getting down to a quote (efficient or too quick?). He listened well and focused on my goal. The three options made sense and were not too much out of line with my expectations. Waiting on a number of other companys quotes, so well see who wins :-) -
Review 88 (2024-10-19 - Rating: 5)
Dipple Plumbing has been AMAZING! Today’s service was under warranty! We will continue to use Dipple Plumbing for our needs! -
Review 89 (2024-10-22 - Rating: 5)
Craig has always been thorough and efficient - good job!9-12-24 Shaden did a good electrical inspection, was knowledeable and professional, answered my questions and fixed a few problems. Very impressive. -
Review 90 (2024-04-11 - Rating: 5)
Second time to use Cal (and Mike) with Dipple Plumbing. I dont know how a plumbing service can make the experience so pleasant but they do. Cal and Mike were very professional, courteous and, again, went above and beyond. They even wiped off my stairs after making trips up and down. Reasonably priced yet their professionalism and work ethic is worth as much as their job well done! Couldnt be more satisfied.First: Cal was an excellent help over the phone with my emergency situation until he could arrive, and in person. Lots of good communication from beginning to end from arrival time to answering my many questions. Ive found a permanent plumbing service. Especially pleased with their technicians knowledge and courtesy. Highly recommended. -
Review 91 (2024-10-01 - Rating: 5)
The service man was timely, polite and helpful. You need to clone him. He wasnt able to get me the help I needed, but he got me closer to a solution and I appreciate that! Thank you!!! -
Review 92 (2024-10-01 - Rating: 5)
Ryan was on time, very professional, answered all our questions, and had a quote ready before he left. We are very pleased with Dipple. -
Review 93 (2024-10-29 - Rating: 5)
I appreciate the professional job that Mr Austin did for me today in such a timely manor, we had a terrible leak at our 60 year old bathtub faucet, it was beyond repairing, and Austin replaced it with a new one that fit perfectly, for a reasonable cost, thank you Austin, and Dipple plumbing for helping us, we will be calling Dipple, when we need them again, we know we can trust them to give us a fair price! -
Review 94 (2024-10-21 - Rating: 5)
10/21/2024Mike G was at my home quickly and with short notice. He fixed a small problem with a toilet but it was a big problem to us. He was on time, professional, and overall a great representative of Dipple. Keeping our important major items under a maintenance program is critical”. I can always count on Mike G and Dipple. -
Review 95 (2024-11-15 - Rating: 5)
Juan was awesome! Super helpful and went above and beyond for us. We love Dipple! -
Review 96 (2024-10-11 - Rating: 5)
Craig Gainey was technician for my HVAC biannual servicing. He called ahead, arrived on time, performed the service, and communicated clearly and even showed me things about my furnace to be aware. Friendly and professional. -
Review 97 (2024-06-20 - Rating: 5)
Craig is a true professional and explained what he had to do in great detail. My wife and I continue to pray for honest people. Craig is honest, kind, and most of all treated us as family. Thank you Dipple for another great experience. -
Review 98 (2024-05-21 - Rating: 5)
Chad told us what the problem was, and gave us options on how to correct the problem. He was very helpful. Fully recommend Chad and Dipple👍🏻💯%. Ryan was there from start to finish, and helped us with financing options and is knowledgeable with all aspects of HVAC systems. Juan and his crew came and completed the job. We had Dipple install a complete new HVAC system after we were given all of the options available. Dipple was courteous, punctual, knowledgeable, answered all of our questions, and did a professional job on the install. We highly recommend Dipple for any HVAC need you may have. -
Review 99 (2023-08-29 - Rating: 5)
Great jobThe crew that installed our equipment, are awesome. They worked extremely hard, everything looks great and we would recommend Dipple.Thank you -
Review 100 (2024-09-20 - Rating: 5)
Mark is a true professional and a pleasure to work with on any electrical issues I have in my home. He is more knowledgeable than any electrician I have worked with in the past. -
Review 101 (2024-09-30 - Rating: 5)
Danny and Casey were great. Professional, found the problem and went to work. Love to have them back to my home. -
Review 102 (2023-12-09 - Rating: 5)
Dipple Plumbing, Electrical, Heating & Air is THE premier plumbing service company in Upstate South Carolina.Excellent customer service, incredibly punctual, and fair.Our water heater busted (not a cheap expense) and so my wife and I called several companies to get quotes and opinions on the matter, especially because we have a newborn in the house, and hot water is essential.Dipple was the second company that came out, and they sent Mike Gillespie and his apprentice, Riley. Talk about exceptional customer service, and pride. I was actually at work when they came out, and they made my wife (with a newborn) feel at ease. They were clear and concise as to what they were doing and what needed to be fixed, and extremely friendly and pleasant all the while.We will absolutely be using Dipple Plumbing, Electrical, Heating & Air again for any and all of our household issues.Wes -
Review 103 (2024-08-07 - Rating: 5)
Shaden did an amazing and efficient job. He was friendly and professional, and I would highly recommend him and Dipple Electrical. -
Review 104 (2024-08-19 - Rating: 5)
Jaun from Dipple was fantastic. He was on point diagnosing the issue and fixed it very quickly. Highly recommend. -
Review 105 (2023-02-04 - Rating: 5)
Andrew (C. He has the same name but it is not me) responded to my request for service quickly and provided complete update solution to my issues. He was also willing to take the time to explain things to me as he progressed with the work. He arrived on time, finished the work completely and left the area much more organized than he found it! Their company has a service program that will have the HVAC, Plumbing and Electric reviewed twice a year for a reasonable price that definitely provides some peace of mind. I have used several plumber / HVAC companies in the past, but I am done looking! Andrew is a tremendous representative for an excellent company. -
Review 106 (2024-09-16 - Rating: 5)
Juan and Wesley were very nice, professional and efficient. We will definitely call Dipple again for future needs -
Review 107 (2024-12-13 - Rating: 5)
Mike was quick to arrive and went over everything with us. Very pleased with the attention to detail and quick work. -
Review 108 (2024-02-24 - Rating: 5)
Dipple is awesome! We have a service plan with them for our HVAC system and have had them do several other things as well. They are professional, very knowledgeable, and just generally buttoned up. We love doing business with them.Adding A review specifically of Craig Bishop. He came today as part of our regular Dipple heating inspection. He was awesome. Very polite, knowledgeable, and helpful. A true consultant. -
Review 109 (2024-06-20 - Rating: 5)
Prompt and profesional service. Danny and Casey showed up on time, explained everything, photoed the line, cleaned it, sent report in for repair quote. Quote was very fair and job proceeded as weather allowed. Complete line replacement was done as scheduled, no loss of useage, work was professional, yard was left in great shape when finished. Very pleased with quality of work done and of the technicians that did the job. Will use them in the future. -
Review 110 (2024-11-06 - Rating: 5)
Shaden and Brandon from Dipple Plumbing did an outstanding job repairing our electrical issues. He performed the jobs, and there were many, efficiently. They were extremely polite, professional, and knowledgeable in the jobs that needed to be completed. -
Review 111 (2024-11-11 - Rating: 5)
Great, Cal is awesome, explained everything to us. We are beyond pleased.Thank you!Sara & Russ -
Review 112 (2024-06-07 - Rating: 5)
Changed over from a 2005 double water heater system to a NAVIEN tankless gas system. Austin was courteous and explained everything. The installation went smoothly and neatly. Now we have a beautiful hot water system. Highly recommend Austin and Dipple plumbing. -
Review 113 (2024-07-28 - Rating: 5)
Professional and quick I needed help with my AC on Sunday and I called around and no one had an opening but when I called Dipple instant yes they told me will be there in the next hour. -
Review 114 (2024-10-14 - Rating: 5)
Craig was prompt, polite, respectful, and knowledgeable about HVAC care and maintenance during the annual inspection for my heating element and air filtration system. I highly recommend him, and also Dipple Plumbing, Electrical, Heating & Air. Thank you, Craig! -
Review 115 (2024-05-24 - Rating: 5)
Technician Craig came to find out why my heat pump was making a noise. He arrived on time, was very professional and honest in our discussion. He was extremely thorough checking the unit.He quickly discovered the problem and explained to me what was wrong. He had the part to fix it in his truck and within minutes had the unit repaired.I enjoyed our conversation and how quickly I had air conditioning again. I highly recommend Dipple’s service and quality technicians. -
Review 116 (2024-08-03 - Rating: 5)
Awesome tech very pleasant, professional, took time to explain my options no sales pressureIf I need Dipple in the future I am specifically requesting AustinFive stars -
Review 117 (2024-12-23 - Rating: 5)
If you own a tankless hot water heater and need service, Dipple is the only plumber you need to call. -
Review 118 (2024-05-12 - Rating: 5)
Juan went above and beyond anything I expected from him. I called Dipple on Saturday at 4p. By 5:00 Juan was here. I goofed up my installation of Google Nest thermostats and nothing was working. He fixed the HVAC issue (blown fuse, incorrect wiring [although done per Nest instructions]) and then proceeded to re-mount and re-program my Nest thermostats. Amazing service and level of professionalism. I’m switching my maintenance contract to Dipple and asking specifically for Juan! -
Review 119 (2024-10-28 - Rating: 5)
Calum arrived earlier than expected, but I saw him through the glass front door. He was very friendly when he came in the house.I explained the problem. After working on the problem for several minutes he explained he could fix the leak or he could replace the shower faucet for $498. I told him it was very old and asked and him to replace the faucet. He showed me the damagewith the old faucet to show that it was definitely the correct decision. I was very pleased with the new faucet and how quickly the job was completed. -
Review 120 (2024-08-29 - Rating: 5)
Austin will be my preferred tech/plumber moving forward. He did a great job and was very pleasant. -
Review 121 (2017-03-30 - Rating: 4)
Moved our washer/dryer from the basement to the main floor. Dipple installed about 10 of new hot and cold water lines, standpipe with about 15 of PVC to nearest drain, and an Air Admittance Valve in the wall. They also closed/removed the old water lines in the basement. Cost was $1,487 + $199 for an annual service contract/warranty. The option without the annual service contract/warranty was markedly more and the annual service contract/warranty does not auto renew. Work was completed as expected and their team was professional. I would use them again without hesitation.Why 4 stars and not 5? The annual service contract/warranty could have been positioned better at the point of sale. Dipple had to follow up with me after my initial Google review to clarify the details.Full disclosure: the postcard I received from Dipple, immediately following the completion of the above work, said Id receive a $25 AMEX gift card for writing this review. Dipple also followed up after my initial Google review to clarify that they are discontinuing this program to avoid the perception that reviewers are compensated for their reviews. -
Review 122 (2024-08-19 - Rating: 5)
Juan was AWESOME! Quickly figured out the problem and made sure everything was working like it should after replacing what was bad. Juan saved the day! Thanks! -
Review 123 (2024-07-03 - Rating: 5)
Had a leak in bathroom, but was also worried the water pressure was too high coming from the city. Calum came out, checked everything out and then fixed my leak. Just nice to have a professional make sure Im good to go. -
Review 124 (2024-10-22 - Rating: 5)
Best experience I’ve ever had with an electrician, Mark was exceptional and throughly diagnosed the issue and was extremely helpful and professional. -
Review 125 (2024-04-25 - Rating: 5)
Mark Traviss from Dipple came over to do an electrical inspection. He is extremely knowledgeable and professional. He was able to locate and fix some potentially hazardous outlets and breakers for which I am very thankful. I would definitely recommend his services. Thank you! -
Review 126 (2024-07-24 - Rating: 5)
Chad was extremely professional and thorough during the maintenance of my HVAC system. I am very impressed with Dipple’s service! -
Review 127 (2024-07-12 - Rating: 5)
Billy West was quick to respond to my urgent need, arrived as scheduled and quickly identified the problem, presented options and made recommendations as to how best to solve the problem. which included an option from a different company. Not something you would expect. -
Review 128 (2024-05-24 - Rating: 5)
Had an issue with toilet tank. Same day service and the work was done professionally by Austin. Very pleased overall and would recommend Dipple to handle your plumbing needs. -
Review 129 (2024-08-28 - Rating: 5)
Very impressed. Prompt service & excellent communication. Craig answered all our questions and is experienced in the field; seems very knowledgeable & thorough. Much appreciated! -
Review 130 (2024-03-25 - Rating: 5)
Thank you Adam Poole and apprentice. We called because our electric/ water bill was climbing.Our water heater was leaking and very old. He was able to get it replaced for us that day. He was very friendly, knowledgeable and took the time to explain everything. Excellent experience! -
Review 131 (2024-07-13 - Rating: 5)
Craig was fantastic. He was patient and understanding. Craig took the time to listen to, and thoroughly answer, all our questions. -
Review 132 (2025-01-01 - Rating: 5)
Mike G. was very knowledgeable, very nice personality and easy to talk with. We would highly recommend him! -
Review 133 (2023-10-07 - Rating: 5)
I had a toilet emergency and had to get service after hours. The lady I spoke with was very nice and made certain I understood there would be an extra charge since it was after hours. The gentleman, Adam, came promptly and stopped the overflow. He made recommendations and mopped up the standing water. I’m going to follow up on his suggestions tomorrow. I appreciated the courtesy and professionalism.Update: Eric came to replace my broken toilet with a new one. He and. his helper got here early. They removed the old toilet and put in the new one. He showed me how to turn off the water if I have another leak. I doubt that Ill need to know that, but Im glad it will be easy.Before they left, Eric asked if I had any other plumbing problems that he could fix. So kind and unexpected. I didnt but he went above and beyond. Once again, I appreciated the courtesy and professionalism. -
Review 134 (2023-11-29 - Rating: 5)
Mark Traviss was very professional, timely and knowledgeable with the service. Had some wiring issues he fixed and even came back the next day to fix another wire that went out today. Office ladies were also very polite and got me booked very quickly each day. 10/10 Thank you Mark and team! -
Review 135 (2024-12-07 - Rating: 5)
With so much happening in the recovery of Hurricane Helene. Nice to know Dipple is there for you. Craig did an awesome job of checking our system to make sure we could turn it on after damage from storm! Thanks Craig! Thanks Dipple!! -
Review 136 (2024-08-19 - Rating: 5)
Great company, very professional and Shane was super thorough in his approach to the issue. Service call was scheduled for the same day so speedy service. -
Review 137 (2024-04-30 - Rating: 5)
Mark, the electrician we had was absolutely fantastic. Did all the work to our satisfaction and above. Very personable and pleasant.we would recommend him to anyone and know they’d be happy with their project. Great all around. -
Review 138 (2024-05-08 - Rating: 5)
Great group of guys. Ryan was very professional and always on the early side of the time range and got me exactly what I wanted. Brandon, Juan, and Shawn were efficient with the install. Awesome team! -
Review 139 (2024-10-07 - Rating: 5)
Mike was our technician today. He went above and beyond. He was informative and to me that is priceless. Dont hesitate to use this company. Thank you for everything. -
Review 140 (2024-11-26 - Rating: 5)
Thank you, Dipple Electrical, for responding so promptly to my issue. I hope I picked out the right person! Thank you for promptly responding to my HVAC needs. I now have peace of mind with this new system. -
Review 141 (2023-04-12 - Rating: 5)
Dipple is fast & reliable. The tech (Cal) called me the morning of the appointment to make sure he was prepared to repair my specific problem. All that was needed was a snake for my toilet to dislodge a foreign object. He was quick & professional. The only issue I had was that I thought the price for the service was too high. -
Review 142 (2024-12-19 - Rating: 5)
Dec 2024. Chad Martin checked our heating system today and changed filter. Quick, efficient, personable! Stellar employee!Previous: Mike Langston checked our plumbing system today. He was polite, gracious, and greeted our dogs graciously! Great example of stellar employees at Dipple ! -
Review 143 (2023-12-04 - Rating: 5)
Justin was amazing in every aspect! He texted to confirm the appointment time the day before and gave me a reasonable window regarding when to expect him. He also called and texted the day of the appointment to say he could come earlier than expected (but could still keep regular appointment time if needed). He fixed the problem within minutes and was very professional and sweet with our pets. A++! -
Review 144 (2024-05-23 - Rating: 5)
Reasonably priced and professional. Ryan, Juan, Miro and Brandon all did a great job. They showed up on time, did the job right the first time, and didnt leave a mess. Would highly recommend -
Review 145 (2024-05-08 - Rating: 5)
Dipple is great, always available and always responsive. Ryan was tremendous in coming out and assessing the problem and giving us our options. Highly recommend. -
Review 146 (2023-08-21 - Rating: 5)
Great experience with Dipple! Called them to come out and take a look at my AC unit, got an appointment the same day I called, and they came out within a couple of hours. My unit issue was figured out quickly with a solution following right behind. A huge thank you to my technician Chad who helped me out before a week of 100° temperatures! -
Review 147 (2023-08-16 - Rating: 5)
I contacted several plumbing companies to provide an estimate for installing a heat pump water heater. Dipple Plumbing was the only one to respond. Mike went out to my house quickly and since I am out of town, he spoke to me at length over the phone about what he saw and what my options were. He communicated clearly and i had a much better sense than before I called. Very happy with the service I received! -
Review 148 (2024-12-16 - Rating: 5)
Austin was oneof the best we ever have had from Dipple and Brandon just left after doing a fantastic job- cleaned up thoroughly- so very conscientous a great asset to DippleWe only use Dipple because of men likeShaden and Brandon; every technician is greatWe have used Dipple for years and hae had mort of their techniciansAustin Wadecametoday, and he was incredibly good; he was thorough professional an most effectiveFor al thimngs plumbing and electrical we only will rely on Dipple- there is none betterDr. Fred C. MaxwellIs why we only use DippleDr. Fred C. Maxwell -
Review 149 (2024-07-30 - Rating: 5)
3rd vendor we called. Best price by far. The only one who got us going until part arrived. The only one who told us part was under warranty. -
Review 150 (2023-12-05 - Rating: 5)
Craig, Merritt, Hunter and Mike installed my new HVAC and did a fantastic job! They were courteous, efficient, and excellent worker. I have been using Dipple’s service for 2 years now and am very impressed with the helpfulness and knowledge of the staff. My new HVAC is also an excellent, energy efficient system that I look forward to saving me money in the long run… in addition to working better than my old one! Thank you to the whole Dipple team! -
Review 151 (2024-06-08 - Rating: 5)
Dipple Plumbing was prompt, polite and very professional. Adam was efficient and kept everything clean. Highly recommended! -
Review 152 (2024-05-31 - Rating: 5)
Ryan was friendly, responsive, and patiently answered all of the questions we had (we had many). The bad news is, our unit is on life support, but Ryan helped us navigate the process and go over our options. Thanks again, Ryan! -
Review 153 (2024-02-28 - Rating: 5)
Mike and his team were fantastic! He communicated everything well, even on a big project, and made sure every task and detail was complete. The whole team seemed to be kind, respectful of our home and worked quickly. They made a frustrating circumstance and an unexpected expense much more manageable and pleasant than it could have been. -
Review 154 (2023-02-09 - Rating: 5)
Danny did an excellent job installing a water heater at my house. He seemed very knowledgeable about his job. He took pride in his job. He told me he had been with the company for ten years, which showed in his professionalism. His helper, Isaac did a great job in cleaning up the area. Dipple Plumbing has a good team working for them and I am happy with the their work. -
Review 155 (2024-11-07 - Rating: 5)
Chad was great! Kept me informed as he was diagnosing the problem. Left me with my problem solved! -
Review 156 (2024-08-13 - Rating: 5)
Craig and his crew have been helpful and amazing at fixing / installing / repairing our HVAC needs! -
Review 157 (2024-08-22 - Rating: 5)
Mike and partner were great and explained everything they were doing, was considerate of my schedule and did excellent work and highly recommend! Kudos -
Review 158 (2025-01-01 - Rating: 5)
Wow! Mike did an excellent job. Highly recommend! -
Review 159 (2023-12-12 - Rating: 5)
Austin did a great job pin pointing a leak in my home. He had knowledge on where it was coming from and why. He even knew who I needed to contact to finish the job because it was far from what they could do on their end. He even helped to get the water up from the pin point of where it was coming from when he found it. He was very professional, nice, and cleaned up after himself. He is a 5 star all the way and I would recommend him to anyone. Thank you Austin for your help. -
Review 160 (2024-12-24 - Rating: 5)
Weve been dealing with Dipple now for a couple of years and have been completely satisfied. Service has been fast and efficient. The technicians have been knowledgeable and professional. -
Review 161 (2023-08-09 - Rating: 5)
Dipple Plumbing saves the day! We had a stopped up shower drain that ended up being so old the whole drain needed to be replaced. Eric and his team came in, were super kind, friendly, patient and professional. They got it all done in a couple hours and the shower drain is good as new! It was nice that they could fix the plumbing issue when we thought it was a draining issue! Eric was prompt and actually a little early! He explained exactly what he would be doing, showed us a quote beforehand, worked quickly and efficiently. He finished up and did everything as he said he would. i am very satisfied! I would call them again myself for any plumbing issues and would recommend them to any of my friends and family. -
Review 162 (2023-10-12 - Rating: 5)
Dipple did a complete re-piping of our house. They did a fantastic job! Danny was an amazing crew leader, and Johnny and Corey worked super hard with him to get the job done. They are hardworking, professional, conscientious, and exceeded our expectations at every level. We have already hired Dipple for another job, and so glad that Danny will be leading that effort, too! Thank you Dipple, Danny, Johnny, and Corey! -
Review 163 (2024-08-21 - Rating: 5)
Have used Dipple and Michael for years at my son and DIL’s house. I now have a house in Greenville and needed my natural gas Weber grill hooked to the gas line. Michael came on time( despite the fact that the office gave him a totally random wrong address!). He got the correct fittings( the first time) and had it hooked up in no time. Michael is always on time and competent. I only call Dipple and Michael for all my plumbing needs! -
Review 164 (2023-09-15 - Rating: 5)
Cal did a superb job of installing new garbage disposal in the kitchen and provided me with information to register my product. He explained operation of the disposal and removed all debris from the area. Knowledgeable and professional. A pleasure to work with him today. Would recommend him without hesitation. -
Review 165 (2023-09-11 - Rating: 5)
Chad came out at 8:00 on a Sunday evening to service my HVAC. He was extremely nice and highly professional. He quickly diagnosed the problem and had it fixed in less than an hour, and gave me clear it pricing estimate before he did the work. I could not have asked for a better service experience, and would highly recommend Dipple to anyone who needs HVAC work. -
Review 166 (2024-10-07 - Rating: 5)
Juan was awesome and efficient. He got in and out for a difficult job in a matter of an hour and 1/2. -
Review 167 (2023-07-14 - Rating: 5)
Squirrels chewed my neutral wire so I had extensive electrical work done to bring everything up to code and upgrade my electrical system. Justin & Chad were very professional and took great care doing my work. The work was done quickly and completely. Duke Energy could take a lesson from how Dipple operates their business. The only issues I had with this job was with Duke Power. I will definitely use Dipple again for future work! -
Review 168 (2024-07-19 - Rating: 5)
On time approachable and well knowledgeable. He returned a call to me concerning the inability to send results to the water department but assured it is taken care of. -
Review 169 (2023-07-14 - Rating: 5)
Mark arrived not on time, but a tad early! He was friendly, able to quickly get me a quote, and got our outlet in with ease. Glad I went with professionals and didnt fool around and find out with our old farmhouse electricity. This experience was exactly what I wanted and will help our little family so much! The fact that the work is guaranteed is the icing on the cake. Worth every penny. -
Review 170 (2024-08-01 - Rating: 5)
We were having an issue with our upstairs unit not cooling as well as it should. Chad came out when he said he would and was thorough, competent, and respectful. I cant say enough good things about him.L. McGuirt -
Review 171 (2024-12-09 - Rating: 5)
I have had this young man in the past and he has always been very professional and polite. -
Review 172 (2024-07-13 - Rating: 5)
Everything looks great. I didnt crawl under the house and look at that work but trust it is also good. You are lucky to have such a fine craftsman on staff. -
Review 173 (2024-04-02 - Rating: 5)
Found the water heater leaking in our crawl space at 1:00pm. Called Dipple and they were at my door within an hour. They were done and gone by supper time. I have called different plumbers in the past and heard things like “we can be there next Tuesday.” Dipple has handled my last several plumbing calls and I won’t call anyone else. Eric and Casey were great! -
Review 174 (2024-03-01 - Rating: 5)
Mike Langston was the technician who installed our toilet. He did a great job & I was very pleased with the company’s communication with me before, during and after the work was done. Great job!! -
Review 175 (2023-09-22 - Rating: 5)
Kyle with the remodel crew came out to look at some work that was improperly done by another company. Unfortunately, you can’t trust anyone these days (even big companies). Kyle was great. He took time to look over everything, explained things in depth so that I was able to understand, and has continued to be in contact with us since he left. I wish we would have called Dipple from the beginning. Thank you Kyle! We will definitely use Dipple’s remodel crew from here on out. -
Review 176 (2023-08-17 - Rating: 5)
Billy and Danny from Dipple Plumbing were very courteous and knowledgeable. They explained all of our options and came back with a fair quote. The repairs were scheduled and completed in a very timely manner and they left our facility looking just the way they found it. Very pleased!! -
Review 177 (2023-08-03 - Rating: 5)
Craig did a great job of resolving the the issue with our HVAC system. He found and replaced the parts that were bad. We appreciate his professionalism and willingness to answer questions. He also put on shoe covers every time he came into the house to protect our floors. That really stood out to me. -
Review 178 (2023-07-23 - Rating: 5)
We have been using Dipple since 2016. We had no connections and we saw one of their trucks in our neighborhood and gave them a call. We have been service members ever since and all their techs, if it be plumbing, electrical, heating or cooling have always been great. I recommend them every time and even had my parents recently switch ( do I get a discount Dipple :D ? ).Update July 2023: Had our blower go out in June and they installed a new one. Install was done incorrectly and it leaked water into our home. Dipple had a remediation company out and did a full reinstall of everything (tore up some ceiling drywall in the process though). Their service techs are great, but unfortunately dont have much faith in their install team. It went out again July 22nd and Craig did a great job of diagnosing the issue and again, it was a bad install job of some wires. We are still waiting about three-four weeks for the crew to come back and fix our scratched floors from the first install and the holes in our walls from where the remediation company cut drywall, painting and putting back the trim. -
Review 179 (2023-11-20 - Rating: 5)
Professional staff that arrived in the time frame given by their central office. The technicians clearly explained the issue of my furnace and even followed up on warranty issues directly with the manufacturer.The staff wore shoe covers when entering my house and offered to replace the burn out light bulb in my crawl space with my spare. Will definitely call them for future service -
Review 180 (2023-05-19 - Rating: 5)
Replace electric meter, breaker box and wiring from meter to house. This process came with several detailed steps to accomplish - have power turned off, obtaining permits and ultimate inspections, the actual repairs/replacement and then having power restored. Like with an orchestra, each detail had to be followed precisely...along with requiring a large dose of patience on my part. There was no power in my home for approx 28 hours. With each step Mark prepared us and gave us his best estimation of how long each step would take and who had to perform what task. He was very helpful and professional, and I am very pleased with the attention and service service I received. Thank you, Dipple AND Mark. -
Review 181 (2023-08-13 - Rating: 5)
We had need for an urgent A/C fix. Of course it was Saturday evening. Chad was very responsive and understand our need. He arrived in short order and quickly identified and fixed the problem. No A/C would have meant lost business. Was it cheap? No. Was it quick and professionally handled? YES. Will continue to use Dipple. -
Review 182 (2024-01-11 - Rating: 5)
Austin Wade was my technician today and did an excellent job, explaining before & after he installed a new toilet. Pleasant, knowledgeable, and left the work space all cleaned up. Highly recommend. -
Review 183 (2023-09-07 - Rating: 5)
Dipple Plumbing had quick response, great communication. Vince Harrell was excellent. He explained my issues, had pics for details, gave me options, including pricing. He was a pleasure to deal with. -
Review 184 (2024-06-25 - Rating: 5)
Had a nother company come out and run a line for my icemaker ,he used a shark bite on a copper pipe ,I ask if that was ok and he said yes ,when he was done it was leaking and he said he got it stopped a few days later it started leaking again ,I called to get them out and after a week I called Dipple and they was out within an hour and fixed it the way it needed to be in the 1st place ,very happy with Dipple ,Not happy I had to pay someone else to fix something that someone else messed up ,Highly recommend Dipple Plumbing -
Review 185 (2023-08-11 - Rating: 5)
Mark was amazing and saved me and my dogs from a fire. Choice Home warranty sent a guy and he was awful and didn’t even check anything but the outlet. I wasn’t comfortable with their diagnosis and I called Dipple and thank God I did. I would recommend Dipple and Mark 1000%. He checked everything and I’m so thankful he did. -
Review 186 (2024-06-03 - Rating: 5)
All of the above items are values that we really feel important when dealing with a company. Craig Bishop is a fine example of the good service that Dipple provides for us. Always a pleasure to work with Dipple an especially Craig. He comes twice a year for our service contract and always does a great job. -
Review 187 (2024-07-11 - Rating: 5)
Absolutely patient and wonderful person. Next time I get this company to come out, I hope Im able to remember the name and request him! -
Review 188 (2023-08-22 - Rating: 5)
We have a maintenance contract with Dipple for our HVAC. We have been extremely pleased with the service. Everyone from the office to the technicians is courteous and professional. Chad is especially nice to work with. We highly recommend Dipple. -
Review 189 (2023-08-29 - Rating: 5)
My HVAC unit was clogged up, so there was a lot of water leaking from it and I had to turn it off (in 90-degree weather) to stop it from leaking. Dipple sent someone out to fix it right away. Chad quickly identified and fixed the problem! He was really helpful and personable and did a great job!! -
Review 190 (2023-02-06 - Rating: 5)
Craig did an excellent job on maintenance for my HVAC heating unit. He was early our appointment, explained everything so that I could understand it, was polite, and very professional. He is an excellent representative for Dipple. -
Review 191 (2023-08-08 - Rating: 5)
Had problem with our ecobee thermostats. Craig Bishop who is part of the HVAC service at Dipple Plumbing. We have had the pleasure of his expertise for some time, with multiple visits, including repairs and regular maintenance. He is very accomadating, on time or early for his visits, very skilled and knowledgable. We will continuing asking for him as long as he is available at Dipple. I recommend him highly. -
Review 192 (2024-12-13 - Rating: 5)
Ryan explained what was being done and the sequence of what needed to be done. Explained that I needed to contact Piedmont Neto have the gas meter changed. -
Review 193 (2023-06-09 - Rating: 5)
I contacted Dipple Plumbing to replace a leaking electric tank water heater with a natural gas tankless water heater. The job was for my elderly parents, so I needed someone knowledgeable, trustworthy, and kind to do the work. Michael Gillespie came out to the house on a Monday, evaluated the situation, and made his recommendations. He, then, completed the installation with quality that Thursday. He even coordinated with our local natural gas service provider to complete the necessary inspection and testing, and he showed my mom and dad how to use the new system. I couldnt be happier with Dipple Plumbing and, of course, Mike. Many thanks! -
Review 194 (2024-08-05 - Rating: 5)
Professional, courteous and efficient team modifying my HVAC system with the goal of improved performance. Juan was very thorough and informative, regarding mofifications. Much appreciated.