Rite Way Heating, Cooling & Plumbing Of Phoenix

Located in Gilbert, Arizona

Address: 1320 W Boxwood Ave, Gilbert, AZ 85233, United States

Phone: +1 480-725-5031

Rating: 4.9

Services

Online estimates
On-site services
Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-31 - Rating: 5)
After walking out to a leaking water heater, I called Rite Way (formerly Plumbing and AC Medic), and they came out same day to provide a quote. Decided on a tankless system and was very happy with the process of arriving at a fair price; no pressure, very professional. What I was most impressed by though was the politeness and professionalism of everyone on Mike’s team. There were 5 or 6 gentleman who came out to the house over two days, and they were all extremely friendly, responded to questions with thorough answers or “yes/no sir” and did very clean work. I highly recommend! Also having them service my AC units because of the positive experience. Thanks in particular to Gabe, Devon, and Justin!

Review 2 (2024-12-30 - Rating: 5)
I got an ad for Rite Way. Set appointment and they called right away. Set a time for that day. Jason Gutenberg came over to my place. Very nice guy we are both from Seattle area. He cleaned my older unit and gave great suggestions. Wasnt pushy salesman which I appreciate. Will use Rite way again in the future. Thank You

Review 3 (2025-01-02 - Rating: 5)
The technician that I worked with was Jason and his service was fast and efficient. He communicated with me exactly what the issue was and how I can fix my kitchen disposal myself if I were to have an issue again. I highly recommend this company. I was able to get same day service. I am throughly impressed with the service I received today.

Review 4 (2024-11-16 - Rating: 5)
We purchased a heat pump w install through Rite Way, Francisco was our sales rep. He was fabulous in every way. He gave detailed descriptions of all the products. He was patient and knowledgeable and explained anything we had questions about or needed more info on. The installers that came did a fantastic job too. Clean, neat, and meticulous workmanship. All services provided by all staff at Rite Way were done in a professional, prompt, and timely manner! Many thanks go to the entire team, from sales, to scheduling/customer service to install to followup. Rite Way treated us like friends, giving us great service and honest high quality work. I highly recommend them!

Review 5 (2024-12-23 - Rating: 5)
Called these guys twice this year... first was for A/C service (where water was leaking thru my vents in the ceiling down to the carpet) back in July. Matt B was sent over, and he did a great job cleaning things and replacing the piping causing the dripping, on my system that really needed a good refresh.Then this week Greg was sent over to help with two issues in my bathroom, a leaky faucet and parts that needed replacement in the toilet. Again, both issues were addressed (faster than I expected) and have a nice new faucet and functioning toilet again.Both techs were great, friendly, and did a good job explaining the sources of the issues, and going over options. Much appreciation for helping with the fixes!

Review 6 (2024-11-28 - Rating: 5)
Brandon was very professional. He initially asked about the issue, expressed the possible root cause, performed the diagnosis and conveyed his findings. He even recommended a gas line fixture/device requirement, which we declined and he asked if any plumbing work was needed around the house. While paying for the diagnosis, we had a friendly conversation about the Chandler area and the East Valley. A good spirited dude.

Review 7 (2024-12-19 - Rating: 5)
Excellent service! They responded immediately and scheduled the appointment within a few hours. The technician, Christian, was very knowledgeable and patiently addressed all my questions. I will definitely return to them for any future services.

Review 8 (2024-12-15 - Rating: 5)
Rite Way employee Mike Miller 345 was exceptional. He was prompt, courteous, knowledgeable, and very professional. A company last year identified a problem that cost $1900 to replace. I chose not to do it. Mike Miller, thoroughly inspected my home, and when he completed the inspection, I then made him aware of the problem presented to me the year before. Mike told me it was not an issue, and was clearly an example of an employee working on commission. Rite Way and specifically Mike Miller do. not work on commission. I am so appreciate of an honest company and employee, and should the need occur that I need an HVAC company, I would not hesitate to contact Rite Way. Thank you Mike Miller!

Review 9 (2024-10-22 - Rating: 5)
Jason and Carlos were very courteous and helpful. I felt very comfortable with them. They explained everything very carefully and thoroughly. I am so happy that I selected this company. I had a not so good experience with a plumbing competitor a year ago so I was a little leary at first, but these guys were great! I highly recommend Right Way for your sewer problems.B PetersonMesa

Review 10 (2024-11-26 - Rating: 5)
Great job by Randy & Rite Way!! The team got me scheduled right away & Randy was on time, polite & very thorough..Before leaving, he reviewed his findings, including everything that was in good condition. In my past with other companies, techs quite other services because they get paid based on upselling, it gives me great comfort to know that Randy & Rite Way can be trusted to quote truly what is our ISNT needed.

Review 11 (2024-12-17 - Rating: 5)
Matthew is an excellent service representative that can to my home for an inspection of my furnace. He demonstrated knowledge and confidence in his inspection. I am very pleased with the service and will use for all of my hvac plumbing needs. I highly recommend Rite way heating and cooling.

Review 12 (2024-10-20 - Rating: 5)
My new A/C install was great. The guys were professional, efficient, and quickly solved all the install issues that they encountered. They were incredibly respectful and worked tirelessly all day. They left my house neat and clean and kept me up to date with progress. Highly recommend this team.

Review 13 (2024-12-14 - Rating: 5)
Jason Gutenberg 405, came to my home to unclog my bathroom drain. It wasnt the usual clog and it took him a while to discover the gunk. But he did and got it cleared out. He was very friendly and explained everything he did. He was charming and joked while he was working. I will definitely request him again for any of my plumbing. Thank you Rite Way.

Review 14 (2024-04-18 - Rating: 5)
Kaleb was extremely professional. Kaleb, Gabriel and Robert installed the tankless water heater. Kaleb was very nice and patient with all my questions. He explained everything to me from how the system works, down to what to do when I go out of town. I could not have asked for better service he was amazing! I highly recommend using Plumbing & A/C Medic

Review 15 (2024-11-09 - Rating: 5)
Christian Begley was the Plumbing Technician who worked on my toilets. He was very courteous and professional. He asked good questions so he understood the problem. Within 30 minutes he was able to diagnose and solve my problem with 2 broken toilets. The price was right and most important he did not leave a mess. Thanks Christian, great work. Will call Riteway and refer to friends when they need plumbing help.

Review 16 (2024-08-23 - Rating: 5)
We needed a water spigot replaced at the rear of our home so, the search was on for a reputable plumbing company to handle the task at hand. After performing certain due diligence online, we came across RITE WAY HEATING, COOLING & PLUMBING & decided to give them an opportunity to handle our repair. That choice turned out to not only meet our expectations but, in fact, exceeded our expectations in every respect. Our technician, Jeremy A., proved to be extremely proficient at his job & exceeded our expectations upon completion. A very engaging individual who was a true pleasure to work with, Jeremy made us feel great about our decision from start to finish. It was very apparent to us that we had made the best possible decision in selecting RITE WAY HEATING, COOLING & PLUMBING. It was such a pleasure to meet such a superb representative of a company and we are happy to highly recommend their services to anyone in need of their services. We have therefore given RITE WAY a perfect & well deserved 5-⭐️ rating & plan to have them back to our home whenever such a need presents itself in the future. Dont do it the wrong way.......do it the RITE WAY 😊 👍🏻 🇺🇸Thank you very much to Jeremy & RITE WAY for a job well done !!!Steve & Nancy M. - Sun Lakes, AZ.

Review 17 (2024-12-24 - Rating: 5)
I was very pleased with the service that Rite Way did. I had a clogged sink, leakage and a lose pipe. Christen whom was my technician answered questions that I had inquiring about other services I may consider doing in the new year. Thank you…

Review 18 (2024-11-15 - Rating: 5)
Really awesome service all around from Susan on the phones, Abel/Braden as my techs and Mike (I believe his name was), their manager. Ive only been a homeowner for about 6 years now and Ill be calling them for a long time!They called to schedule a checkup of my water heater, plumbing, etc, all complementary. This was kinda surprising in itself I dont recall getting anything like that, so I agreedOnce they arrived, they gave me a quick review, quotes for what theyd recommend, and the only thing I saw as something immediate was the PRV needing replacement. I ended up going with it right then and there, price seemed fair enough to where it wasnt worth the time to shop.Throughout this, I called their office cause I was wondering why it needed replacement even though a few months ago they said it was fine. Susan told me Mike would call to talk to me and help me out. He did actually call (+1 for that) and talked to me. Turns out it was a simple mistake, I was reassured, and we figured out a game plan to get things fixed. They really upped the ante when Mike gave me several options of what we can do next, and none of it was gonna cost me anything, as reparations for the mistake.Long story short, it took Braden an extra 3 hours or so I think to go above and beyond the original issue which was a fraction of the time, and that was that.I offered to pay, I didnt mind, and it was refused, they took care of it. Between the initial service, the follow up calls, the customer service in it all, 10/10 experience and as much as I hate home repairs Ill definitely call them again!Sidenote: Id even like to add a thanks to Emily. Shes followed up afterwards and was super friendly and helpful enough to the point where I can remember their name (I think) with only a few mins of conversation 💪

Review 19 (2024-09-04 - Rating: 5)
Miguel was thorough and took the time to talk me through our issue. He also was respectful and not pushy at all with other services they offer. It was great having him come help us!

Review 20 (2024-10-25 - Rating: 5)
The were punctual and very professional. Went above and beyond and resolved my leaky sink (my garbage disposal had a crack in it) and replaced it. Very good about keeping a clean workspace and respecting my home. Christian was the best - would recommend him to anyone!

Review 21 (2024-08-17 - Rating: 5)
Mine was a big job. I thought it would take a week or more. I needed soft water and I had a leak. I had the best repairman. He worked a 12 hour day one day and finished it the second. When you call Rite Way an agent always speaks to you. They keep you updated and you know how much it will be. They are a family business and everyone there seems to like what they’re doing. The price is reasonable too.

Review 22 (2024-08-27 - Rating: 5)
Miguel did an amazing job. He came within a couple hours of me calling. He educated me along the way. He gave me some good tips to help maintain our home and fixed the things that were broken efficiently. I didn’t know this but they give a free eval and water heater flush to first time customers so that was a pleasant surprise. I can tell he cares about his work and knows his stuff. I had a great experience. Sometimes you can tell people just want to sell you on things that you don’t need, I hate that. He didn’t do that and I really appreciate it. Education honesty and friendliness are all things I look for in a service man and he exceeded my expectations. Thank you Miguel 245!

Review 23 (2025-01-06 - Rating: 5)
We could not have received better treatment and service from Braden. He was timely, courteous and knowledgeable.Braden provided me with the necessary information so that I could properly make my decision on how to proceed. He kept me informed along the process and was finished as promised. Great guy and expert service.

Review 24 (2024-08-30 - Rating: 5)
Ive used Rite Way (formerly A/C Medic) on and off for years now, and have always had a professional and helpful experience. Maybe not the cheapest, but they have always been very solid with their work ethic, responsiveness, and have been willing to educate me on what they are doing. Ive also had the fortune to have Adam Collett (one of their plumbers) come by a few times for free yearly check-ups, and he has been phenomenal at helping us identify issues, prioritize what needs to be done, and offers honest suggestions on the best way to do it in a cost effective way. Overall a great company.

Review 25 (2024-12-20 - Rating: 4)
Good quality work. Very friendly and skilled technician. They were able to do same day service. It did take a just a little longer to complete and cost more than I expected.

Review 26 (2024-12-05 - Rating: 5)
Braden Roberts was the technician who came to check the water heater today. He was friendly and courteous and patient in explaining everything to me. Hes a great representative of true customer service!!

Review 27 (2024-10-22 - Rating: 5)
I worked with Rite Way today, and during a routine maintenance visit, Miguel found some issues with our blower motor. His photos and videos that he took helped me in understanding the issues, and his explanation of what was needed was very good and thorough. I would recommend Rite Way, and kudos to Miguel for his excellent customer service and hard work in replacing our motor.

Review 28 (2024-10-15 - Rating: 5)
Took a while to get my water heater installed which was perfectly fine as we werent in a hurry. Both Justin and Rigo were great at explaining everything and the pricing. I opted with more than a little trepidation for the platinum install on my gas water heater. Guess what? They used QUALITY parts (brass valves and copper pipes) and a clean dress right dress install. You Army folks out there may understand that. Happy thus far.

Review 29 (2024-08-23 - Rating: 5)
The guy had to come back same day because he didn’t hook up the dishwasher. I asked him why he didn’t hook it up, he said he was unsure. Long story short I had to pay more than what I would had if he didn’t have to come back.After my review, I got a call from one of the managers to get the whole story of what had happened. He apologized and refunded me the service fee and made sure I was taken care of. The over all conversation was to make right of the situation so that future business was improved for everyone. The overall quality of the work they do is great and I will continue to have them come out.

Review 30 (2024-10-06 - Rating: 5)
I was so happy to see Miguel this afternoon its been getting hotter by the day since I arrived home Thursday after 5 months away. He diagnosed my AC problem in 20 minutes, took pictures to show me what he was talking about and then wrote up a quote for repairs which he thoroughly explained.He also brought the damaged parts in to show me first hand what had happened.I had forgotten that we had the unit installed by this company. He found our account and informed me it wasstill under warranty so the visit would be 50% less than the quote. Best of all the temp started coming down immediately. Very happy customer here.

Review 31 (2024-12-24 - Rating: 5)
When I called late at night, Maria answer the phone and was very happy to assist me. She answered all my questions very thoroughly and politely. She did everything the rite way.

Review 32 (2024-09-06 - Rating: 5)
When a prior company no called no showed to our appointment for an AC unit that stopped working, Rite Way really came through for us! They arrived within 45 minutes of my initial call and promptly fixed my issue. They will definitely be our “go to” company now!

Review 33 (2024-07-02 - Rating: 5)
The service was super friendly and they were able to come out quickly. From the scheduling, to the technician coming out everything was super smooth. Miguel was very helpful and fix led the problem quickly.I also had multiple pipes replaced under my house two years ago, which was a very stressful situation to deal with, but the technicians then were also so amazing in being informative and easing my nerves about the process.Scheduling was always smooth, workers were respectful with time, and again I was so grateful for the two technicians that helped me the entire time, Edwin and Kevin. Thanks again guys!

Review 34 (2024-10-17 - Rating: 5)
The Plumbing & AC Medic plumber was extremely courteous and knowledgeable. He explained everything he would be doing in his service checkup. He explained in advance what the readings should be for my water purity and water pressure, and then showed me the readings after he conducted the tests. He also took the time to explain the operation of my water softener system and reverse osmosis system. So I now have a much better understanding of how they work and what is necessary to maintain a high level of functioning.(Service provided in April 2023)

Review 35 (2024-08-29 - Rating: 5)
Miguel and Edwin were very courteous, knowledgeable and trustworthy. They took the time to show me and explain to me what plumbing problem is. I would highly recommend this company to anyone in need

Review 36 (2024-03-05 - Rating: 5)
I must say, from beginning to end this whole process dealing with Plumbing Medic has a memorable experience there wasn’t one employee /manager that I spoke to that wasn’t courteous, kind and anxious to get my problem resolved from Taylor to Shasha to Bill the Manager to my two technicians Kaleb Palmer and Todd McGriffin their Customer Service tactics were above and beyond my expectations. I will be telling this story to my friends and family.Thank you so much. 😜👍🏻 Great job!

Review 37 (2024-11-07 - Rating: 5)
I had what I suspected was a slab leak. I called Rite Way, the lady that answered was so nice, said they could send someone that day! Scott showed up, accessed the situation quickly. We talked about all my options. He explained it all very well. They started the next day! The crew they sent out were all very nice and professional! Especially Gabriel! He went over and beyond to help me and explain everything. I felt like I was in good hands. The work was all finished quickly. Im am so pleased with how my water is running now! I cant recommend this company more!!Juleigh N

Review 38 (2024-12-12 - Rating: 5)
It was time to service my hot water heater, and Riteways technician Braeden came out promptly after confirming via text his arrival time. While he was there, he also checked all hoses and shut-off valves - at no charge. Braeden was very personable and helpful, making sure all my questions were answered before he left.

Review 39 (2024-06-16 - Rating: 5)
The team was great about keeping me informed about the issues, the progress, and next steps along the way. It ended up being a full replacement, but the team made the process much easier with financing and contacting the city for me. The team doing the work was amazing! Always respectful, hardworking and professional! Im confident that the work was done efficiently and correctly. No more surprises! Would definitely recommend Rite Way for any plumbing needs.

Review 40 (2024-11-25 - Rating: 5)
Todd M. has been wonderful! They got him here right away and he made sure I understood what was going on. I never thought I’d be able to get one here as quick as they did! Thank you! Call them!

Review 41 (2024-10-31 - Rating: 5)
I called Rite Way Heating Cooling & Plumbing for a quote on a project I needed done. They were able to send someone out same day and kept me informed of ETA throughout the day. Their technician (Todd Mcgriff) was polite, informative and extremely helpful in trouble shooting the project and made sure I was satisfied with the results. Yes I’d call them again with any future needs.

Review 42 (2024-11-19 - Rating: 5)
Randy came over to our house for a full inspection of our plumbing. He was very respectful and thorough. Explain the in detail the check up and was very polite. Would love to have him for future visits.

Review 43 (2024-07-10 - Rating: 5)
Tough job today replacing my rooftop A/C unit. Installed in a few hours, great job by everyone involved! Nothing but good things to say 👍

Review 44 (2024-12-25 - Rating: 5)
Rite Way Plumbing’s Carlos Ephraim dud a great job replacing our faulty sump pump on Christmas Eve. Such a professional and competent employee.We very much appreciate his good job on such short notice. Would definitely hire Rite Way Plumbing and Carlos again.

Review 45 (2024-12-13 - Rating: 5)
5 star for Jason, my clogged toilet and slow draining faucet were fixed and I appreciated his help. Will definitely call him again and would be happy to recommend his and RiteWay services to everyone!

Review 46 (2024-12-07 - Rating: 4)
Justin did an excellent job at assessing the problem and resolving it quickly. My one issue is that every tech tries to sell me on a tank less water heater.. please STOP. My heated is only 5 years old

Review 47 (2024-12-02 - Rating: 5)
It was late in the day on the Friday after Thanksgiving. Kody from Rite Way showed up to fix my Moms backed up plumbing. He was knowledgeable, patient, and professional. It was hands down the best experience I have had with a plumber and the price was so dang low. Anytime my Mom has problems in the future, Im calling Rite Way and Kody. Thanks again for saving the day Kody!!!!!

Review 48 (2024-07-20 - Rating: 5)
Our experience with Abel was nothing short of outstanding. His personality immediately put my wife and I at ease. He was very confident in his assessment of what our issue was and he was correct. He acted quickly and efficiently. I was very very impressed with the young man. His demeanor is exceptional and his charm is disarming. Abel took extra time to make sure our water heater was back to normal, and gave us advice on care for the future. Riteway and Abel provided beyond great service.

Review 49 (2024-11-27 - Rating: 5)
This is the second review I have posted about Rite Way. My first experience was with the Tucson group. I was so impressed with Brandon and his team that I didnt even bother with another estimate for my own house. Drew and his install team of Daxton, Pat, and Darell did not disappoint. They carried on the what I call gold standard that Brandon and his team provided me. They were courteous and friendly and really took the time to answer any of my questions. It was nice to not feel like I was holding them up from leaving. They took the time to clean up and left my house cleaner than it was. You would never know they were here. All this in my stinking hot attic and smiles on their faces to boot!Ill say what I did in my review of the Tucson Rite Way- never have I had an experience that was as positive and painless as my interactions with the Rite Way group. There are a lot of companies that should be schooled by this group on how to do customer service the Rite Way. Their name says it all.Again a huge thank you to Daxton, Pat, Darell, and Drew for being so conscientious about your work and doing it with smiles on your faces even in this heat!Experience #3The experiences that I have had with Rite Way have been excellent. I upgraded my hot water heater today and once again Rite Way did not disappoint. Justin came out this morning and gave me an estimate and replaced the valve in my primary bathroom shower. He went around and checked all my other plumbing as well. Justin is super friendly and very thorough as well as being on time. Then about an hour later Cody and his partner showed up. I cant remember his partners name but I know he had a 300 behind his name and he has a female German Shepherd (sorry!). They were phenomenal just like everybody else that works for Rite way. I got my new tankless water heater installed in about 5 hours. No mess to clean up and they walked me through everything on the water heater. Ive said this before and Im going to say it till the day I die, you cannot go wrong using Rite Way for air conditioning and after today you definitely cannot go wrong with them for plumbing either. Ill give them 50 stars. Even the dispatch ladies that I speak to are friendly and more than willing to help in any way they can. Congratulations Rite Way management and ownership you have built a great company with a great team of great people! Thank you!

Review 50 (2024-01-20 - Rating: 5)
Fast and priced right.Called the 24 hour service at 5 am this morning and as I write this up, it is 5 pm and we have hot water again. Justin came early to diagnose the issue, provided me options that allowed to fit in my budget. Rigo was able to get this scheduled same day (today) and Gabriel did an excellent job with the installation, took his time and did it right.A very professional team who I will call again.

Review 51 (2024-10-30 - Rating: 5)
Todd and Brady did a great job! They explained everything about new products and serviced my old products. Thank you for all your help and being very quick to respond.

Review 52 (2024-12-04 - Rating: 5)
Justin Thomas 200 was very friendly, punctual, efficient, professional, and knowledgeable. He has very good communication skills. Justin explained every step of the prescribed inspection for today. He thoroughly inspected our indoor and outdoor plumbing systems, and went out of his way to answer a issue we were having. Plus, Justin gave us and explained to us options in improving the quality of the water coming in to the house. Overall a exceptional and excellent experience. Thank-you.

Review 53 (2024-12-20 - Rating: 5)
Awesome professionalism and courtesy. The technician was very helpful and explained in details all the issues we were having. Kudos to the Rite Way team.

Review 54 (2024-01-20 - Rating: 5)
They are very prompt when they say they are going to be here. Which is very unusual these days. Eddie showed up and showed me what he was going to do. He was not able to get through it with the snake. He called Jesse the camera guy to come take a look. Found out that part of main sewer line was not good. I decided to replace the main. They were able to start that day. Jordan was called to help start digging the two holes. They stayed still 4. Jordan showed up before 8 the next morning. Then Joe showed up to install the new pipe. Jordan stayed till dusk to finish connecting the pipe and to back fill the holes. They all did a great job! Especially Jordan for only be promoted out of training that day! I will have them back to do any other work done in the future. Great job guys!! Thank you🤗

Review 55 (2024-07-11 - Rating: 5)
Did great overall installing my new unit. Even helped me file an application to get an SRP credit.

Review 56 (2025-01-03 - Rating: 5)
Very professional. Excellent work in fixing our plumbing issues. I highly recommend Riteway.

Review 57 (2024-11-07 - Rating: 5)
They were on time. Very courteous while working around whatever we had going on. Took great photos and took the time to walk us through what he saw that needs some attention.Would highly recommend for any heating & air needs!!!

Review 58 (2024-12-12 - Rating: 5)
Carlos is the BEST!!! He was thorough, went over everything with me, answered all my questions and made sure everything was working properly. He followed up the next day to ensure all was still working properly.

Review 59 (2024-08-09 - Rating: 5)
Was here in a hour and did a Fantastic job. I highly recommend this company. They are the Best.Much better than George Brazil and Parker & Sons.Want Honest and fast service, call RITE WAY Cooling & Plumbing , you wont regret it !

Review 60 (2024-07-06 - Rating: 5)
Carlos was great! Very friendly and professional! He took care of my clogged toilet quickly, and then checked my AC unit and hot water tank as part of the service visit. He explained everything he,was doing, and answered all my questions.I would highly recommend this company, especially Carlos! Thank you for a top notch job!

Review 61 (2024-09-09 - Rating: 5)
My sincere thanks go out to Devon Mann. He did a masterful job excavating and repairing a substantial water line break in my front yard. Completed in one shot in the Arizona summer-isn;t-over-yet heat. Extra points for kindness, endurance, and patience in the face of too many questions. A remarkable job. Well done!

Review 62 (2024-06-12 - Rating: 5)
Great service today. They replaced my water softener and my shower valve. Explained the options with costs and the advantages/disadvantages clearly giving me the options. Very professional and a good value. The work was completed on time as promised. I would highly recommend.

Review 63 (2024-08-08 - Rating: 5)
John was amazing!! Our air co. went out in Aug and John was here in less than an hour. Very professional and knowledgeable. Had our air up and running in 15 min. Thank you, John.. and the gps tracking thing you guys have is pretty cool.

Review 64 (2024-11-25 - Rating: 5)
Right way was absolutely wonderful very thorough, friendly and answered everyone of my questions. I feel very confident that they would do an excellent job. Highly recommend.

Review 65 (2024-07-30 - Rating: 5)
I will choose Plumbing & A/C Medic over and over again for any of my Plumbing needs and refer all my friends and family!Paul Zuniga was thorough, courteous, and knowledgeable. He didnt just come in and try to sell me a new unit. He took the time to see if my water heater could be repaired and was able to visually show me what the issue was. Unfortunately, I had to purchase a new one but he informed me of all the options available to me, and I was able to choose an affordable option that worked for me. Thank you Paul!!*Update 7/30/2024* - Jeremy Atkinson came out today to flush my water heater and make sure it was preforming at optimal capacity! The Customer Service is always top notch and the technicians always seem to go above and beyond with great attitudes! Thanks Jeremy. You guys ROCK!!!

Review 66 (2024-11-13 - Rating: 5)
Kody Crawford, from Rite Way was our repair person and did a wonderful repair on our outside faucet ...he is very professional, friendly, and answered all our questions and addressed our concerns.....we highly recommend Kody and Rite Way Heating Cooling & Plumbing of Phoenix!!

Review 67 (2024-06-06 - Rating: 5)
Bad news when your water softener and water heater go out on the same day. Good news is Abel came out and assessed the problems. We decided to replace both units. I was surprised when he said he could do it today! I would give 10 stars if I could!

Review 68 (2024-07-26 - Rating: 5)
Had a great experience and received excellent service from Mike Klock. He identified an issue with the new AC unit, repaired it and also checked out the older unit as well. He took time to explain what he was doing and answered my questions. Highly recommend!

Review 69 (2024-08-12 - Rating: 5)
I was lucky enough to get two of the most conscientious and thorough employees ever. They left no stone unturned to find the problem and suggest a solution. Great job, guys! Thank you Edwin and Miguel! Will keep your number for the future!

Review 70 (2024-11-22 - Rating: 5)
Incredible experience with Miguels service. Matt was on time, incredibly detailed and thoughtful as he explained the assessment of the repair needed. The teams response and repair was complete in less than 24 hours. Thank you again for the support!

Review 71 (2024-07-08 - Rating: 5)
We are so pleased with the service received from the first call to the last interaction! Everyone was professional, friendly, provided accurate information and in a timely manner. I couldn’t believe they were able to, not only get out for a service call same day, but actually fix our AC during the same visit! Thank you! I 100% would recommend Rite Way to anyone in need of emergency AC services & repairs!

Review 72 (2024-09-12 - Rating: 5)
Plumber Paul Zuniga was thorough in his inspection and explanation in order to solve my plumbing problem. Riteway provides excellent customer service from the initial request for service to th completion of the job. They truly want satisfied customers.

Review 73 (2024-12-05 - Rating: 5)
Christan Begley arrived on time to our home today to perform a plumbing inspection throughout our house. He was friendly, professional, efficient and knowledgeable. We will definitely ask for him to do the work recommended when we determine what we will have done. Thanks for sending him!

Review 74 (2024-08-12 - Rating: 5)
Miguel was very polite, professional , and very knowledgeable about his product. He was dressed c in Rite Way clothing. My wife and I were both comfortable with Miguel. Miguel knew the history of this unit, it was installed in 2018 by AAA Cooling Specialists, which is now part of Rite Way. Miguel confirmed that this unit was now the responsibility of Rite Way. Miguel quickly found what the problem was, a, loose wirer at the thermostat control. He fixed that, did a thorough system check, and the unit is now zworking perfectly.

Review 75 (2024-06-07 - Rating: 5)
I recently had the pleasure of working with Josh Richards for my AC service, and I couldnt be more impressed. Josh was incredibly friendly and maintained a great attitude throughout the entire visit. His dedication to his work and his positive demeanor made the experience seamless and enjoyable. Joshs professionalism and commitment to excellent service are truly commendable. We wish him and his family nothing but success and happiness both at and outside of work.

Review 76 (2024-11-21 - Rating: 5)
This is a person that really knows how to deal with customers. very attentive, got the feeling that he listened to every one of my issues as he dealt with each of them.A person with these kind of people skills is hard to find it doesn’t come natural but with him it does he’s a great asset to your company

Review 77 (2024-08-07 - Rating: 5)
Carlos Ephraim and his partner Jason Gutenberg were awesome! Super impressed at how they actually cared enough to try n solve our serious plumbing problems! Unlike the first company that wouldnt even take a look at it. So thankful we called RiteWay! Highly recommend this company.

Review 78 (2024-06-25 - Rating: 5)
Josh was incredibly helpful and nice making the whole process easier. He walked me through my options and I felt good making my choice based on what Josh let me know. I’ve used rite way several times and they have always done a great job.

Review 79 (2024-10-04 - Rating: 5)
Todd came out to do routine maintenance on our water heater! He is very professional explaining processes he completed including water pressure and a couple of ekective recommendations for us to consider! Great service and nice to have an experienced technician!! He is returning to help with a couple of other plumbing services we want to have done at this time!

Review 80 (2024-10-08 - Rating: 5)
Jeremy was amazing, professional, patient and kind. He did an amazing job with our water heater and made some really good suggestions for our systems.

Review 81 (2024-09-03 - Rating: 5)
Jason was very professional checked all our valves and did a quote to make our home safer.Preventing leaks and water damage.We certainly will call after the first of the year to have his plan of action done.Thank you Jason

Review 82 (2024-07-27 - Rating: 5)
Josh Richards did a great job of checking for all problems that we had with our AC. He also was very friendly and worked in a professional manner. If I ever need anyone to work on my AC I would recommend that comes out to my house.

Review 83 (2024-07-13 - Rating: 5)
Carlos was amazing in his professionalism and his ability to clarify and explain everything he was doing and even educating me on the infrastructure of the plumbing system regarding my clogged drain. He was a pleasure to be around very affable and great sense of humor.

Review 84 (2024-04-11 - Rating: 5)
I’m a residential property manager so I’ve worked with a lot of A/C companies, but have never had such a great experience as I did with Plumbing & A/C medic! The properties I manage all need a tune up to prep for summer in Phoenix but I wasn’t impressed by any of my current vendors. A coworker recommended Plumbing & A/C Medic so I decided to test things out on my personal residence. Melissa Petersen was very responsive while scheduling. Our technician for the tune up was Mike Miller, who was also very communicative and gave us advance notice for his eta. He was very friendly and professional and gave a thorough report after completing the work.Our A/C is from 2006 and on its last legs so Mike helped schedule an estimate for replacement. Two days later we had an appointment with Korbyn Brock, who was absolutely phenomenal! He went above and beyond by taking the time to explain how parts of the system work and ways to improve the performance (which will also help save on our electric bill). I understand A/C’s a lot better now, he’s a great teacher and was very helpful in explaining our replacement options. Overall I would highly recommend!!

Review 85 (2024-07-16 - Rating: 5)
Not long after settling in our new AZ home, July 2020, we found it necessary to search a local HVAC / Plumbing Co. for necessary maintenance & repair. We were fortunate to secure glowing recommendation via a new neighbor and without hesitation we scheduled a service visit. That was the beginning of a terrific relationship with these fine folks and seasoned professionals; who we now highly recommend.

Review 86 (2024-09-10 - Rating: 5)
Justin and Rico were so nice. it was a pleasure to have them finish this project for me.

Review 87 (2025-01-08 - Rating: 5)
Todd was great. Very mellow and goes the extra mile. Good company Ive been with them for a long time

Review 88 (2024-11-08 - Rating: 5)
Justin is very patient to explain what happens to my water heater which makes me feel warm. He really takes care of his valuable customers.

Review 89 (2024-09-01 - Rating: 5)
Very quick response time! Josh was very friendly and took his time showing me what the problem is. He got us up and running with a temporary fix while we decide what we are going to do about a permanent fix. Thx Josh!

Review 90 (2024-08-26 - Rating: 5)
We had a plumbing issue that needed to be dealt with and Rite Way dispatched Carlos. He arrived right on time, fixed the problem and couldn’t have been nicer. Highly recommend Rite away.

Review 91 (2025-01-08 - Rating: 5)
Braden explained everything and was very polite. He went in his truck and consulted the case with his company.

Review 92 (2025-01-02 - Rating: 5)
Todd was knowledgeable, professional and friendly. Removed our old RO system and installed the new system without any issues. He also checked out flotek system and drained the water heater for maintenance. Very happy with RiteWay’s services.

Review 93 (2024-10-17 - Rating: 5)
This company has provided top notch service and support since day one. I would recommend partnering up with them for all your plumbing and AC/Heating needs. Also, huge shout out to their tech Josh - he has helped me keep cold in the summer and warm in the winter for years!

Review 94 (2024-12-18 - Rating: 5)
Wonderful job. Knowledgeable nice young man. 5 gold stars (because I can’t give him 6 or 10 gold stars). Send Mike next time.

Review 95 (2024-07-06 - Rating: 5)
Mike was extremely kind, efficient, and identified/explained the problem quickly and clearly. Thank you so much for your help, Mike! I absolutely recommend this company— they got us in same-day and we’re so appreciative that our AC is working again!

Review 96 (2024-08-02 - Rating: 5)
Scott was very professional and polite. He kept me informed throughout the process of my repair and I will definitely use your company again! Thank you for your quick response😊

Review 97 (2024-09-27 - Rating: 5)
Scott, our technician, was great and their same day service was much needed as our hot water heater was leaking. Will definitely use them again.

Review 98 (2024-11-12 - Rating: 5)
Justin solved my problem immediately and was very professional and polite. I appreciate the excellent service. Thank you, 5 Stars definitely!

Review 99 (2024-07-18 - Rating: 5)
Carlos came promptly and inspected my kitchen sink and repaired my p trap which was leaking. I have used the company before for large repairs and every time they preformed the repair. I highly recommend Carlos and the Company.

Review 100 (2024-04-22 - Rating: 5)
I realized our AC wasnt functioning late on Friday. Called Plumbing & AC Medic - who weve used since they took over AAA Cooling -first thing Saturday morning and helpful Rebecca got me an appointment that day. Josh arrived in the afternoon. He was incredibly nice, efficient and professional. He had the problem fixed in short order. He also helped attach our thermostat more securely - what a refreshing change to have a vendor who goes above and beyond!

Review 101 (2024-07-31 - Rating: 5)
Miguel did an amazing job! I would recommend him and definitely request tohave him come back if I need additional work done at my home!

Review 102 (2024-08-26 - Rating: 5)
The tech who came to my house answered all my questions, was knowledgeable, kind, personable, helped us navigate the whole process with ease. I would recommend this company and our tech Todd McGriff 305 to everyone!

Review 103 (2024-06-25 - Rating: 5)
Adam did a great job for me and I sure appreciate him. He is a super nice guy guys like that make you want to be a return customer he definitely representing your company extremely super good guy. Thanks Adam appreciate your brother.

Review 104 (2024-11-19 - Rating: 5)
Very pleasant, extremely professional. Answered all my questions. Did not try to oversell any of the suggestions he made. And trustworthy!!I’d be happy to have him advise me on anything related to his expertise!!! Thanks 😀

Review 105 (2023-11-16 - Rating: 5)
Hired AC Medic to add a split unit for our growing business. They did a great job! The price was reasonable as well. Thank you.Please ignore the small hole I need to patch up.

Review 106 (2024-07-03 - Rating: 5)
We had a great experience with Rite Way! Their service rep was responsive and we had a technician, Scott Swenson, out within an hour! Scott was extremely knowledgeable and caring in his evaluation. Thanks for the help today y’all!

Review 107 (2024-06-14 - Rating: 5)
Our A/C wasn’t cooling. I tried to get another company that I’ve used in the past, but they couldn’t make it out until Saturday.We have my Mom living with us and at 95, I needed someone sooner. I called Rite Way Heating & Cooling and Mike Miller my HVAC technician was here within 30 minutes, 30 minutes!! Great guy, he figured out the problem and fixed our A/C in less then 2 hours. He recommended to me a couple of options, with no Pressure at all. Fantastic service!!And in the end, he saved us money, and we have a New A/C company to keep us cool in the summer and warm in the winter.Thanks again Rite Way Heating and Cooling for a Quick response along with Great service from Mike Miller.B & D Barber

Review 108 (2024-10-15 - Rating: 5)
Christian was great! He got everything up and running and was super nice! They even worked with me on price! Thanks guys

Review 109 (2024-06-25 - Rating: 5)
Rite Way did a great job and did it quickly! They performed an 80 point inspection of all things water related in our home and broke out the pricing for us with options. I would call these guys back in a heartbeat! Great work!

Review 110 (2024-05-20 - Rating: 5)
Todd and his team were very professional. They arrived swiftly and kept me posted every step of the way to resolve my problems. He gave us a reasonable estimate and got us scheduled quickly for the next step. Thank you so much for your service.

Review 111 (2024-07-02 - Rating: 5)
Justin was thorough and explained everything clearly. We appreciated his expertise and honesty, definitely recommend. Jason Harding came to help with our bathtub and I can’t believe how fast he was able to come out! Once again we appreciated his honesty and knowledge. Still recommend this company!

Review 112 (2025-01-03 - Rating: 5)
Our repair person was Greg . He was a good listener and assessed the problem quickly. The repair was done. He checked other plumbing areas and made mention of what problems we could have in the future.

Review 113 (2024-10-05 - Rating: 5)
George was a caring professional who has a very pleasant demeanor. he went to work right away and did his inspection, maintenance and gave us his recommendation

Review 114 (2024-12-02 - Rating: 5)
We had Rite Way Plumbing of Phoenix do a complete pipe scrub. They did a great job and the customer service was great!

Review 115 (2024-10-10 - Rating: 5)
Rigo Segovia is an awesome tech and resolved the issue with the Navien tankless water heater. He was extremely patient and took his time with the Navien tech support to make them work properly. I would strongly recommend asking for Rigo whne it comes to your tankless water heater.

Review 116 (2024-07-17 - Rating: 5)
Riteway was called to service our AC unit which went out in mid July ugh… bad timing. Riteway was able to fit us in on short notice. Mike Miller, the Riteway tech was very thorough in diagnosing the issues with clear options for resolution. He was able to fix our AC in short time. Great service and very professional. Thanks Mike and Riteway.

Review 117 (2024-05-13 - Rating: 5)
Very impressed with customer service and communication throughout the service. Called early morning as I had an emergency situation with one of my homes I manage and they were able to get a tech out same day. Abel was top notch. Great guy, easy to talk to, very professional and knowledgeable. Fixed the problem and made me a hero.Thank you Abel and Rite Way. You have earned my business moving forward

Review 118 (2024-11-01 - Rating: 5)
Adam Collett was very professional and did a very good job flushing our water heater and inspecting our plumbing system.I am happy to recommend Adam and Rite Way Heating, Cooling & Plumbing to everyone.

Review 119 (2024-12-24 - Rating: 5)
Outstanding service. Greg was very friendly and professional. Communication from him is outstanding. Good job!

Review 120 (2024-05-03 - Rating: 5)
Absolutely fantastic experience with Plumbing & AC Medic! They showed up almost immediately after I made an emergency call, after hours, at 6:00pm. They evaluated my non-functioning, 30-year old AC unit and provided options to fix the situation within 30 minutes. After providing several options to fix the situation, they helped us make the best financial decision for our home and family. Their crew showed up the next morning, on-time, polite, followed our wishes on how to enter/exit the home, were clean and by the time we got home from work there was a fully functioning, new AC unit blowing cold air! Couldn’t recommend this company more!

Review 121 (2024-07-25 - Rating: 5)
The entire experience with Rite-Way heating, plumbing and cooling was wonderful! My technician, Justin was very professional and friendly. He completed his work in a timely manner. He went out of his way to make sure everything was working perfectly and went the extra mile to show me where the GFI plugs were in my mother‘s home as a couple of electrical outlets had gone out. I would highly recommend them for any plumbing needs.

Review 122 (2024-09-04 - Rating: 5)
Great service! Scott is very knowledgeable and friendly. I highly recommend Rite Way Heating Cooling and Plumbing of Phoenix for your HVAC and Plumbing needs.

Review 123 (2024-07-07 - Rating: 5)
Our technician was professional and courteous. He arrived right on time and handled our project perfectly. Will be using Rite Way again for any plumbing concerns.

Review 124 (2024-03-13 - Rating: 5)
We received a phone call within 10 minutes after posting a request for service. They sent someone out the same day. The gentleman (Abel) who did the work for us was wonderful, polite, efficient.Great service!On an additional Recent call we had the pleasure of meeting Justin. Very pleasant, nice, efficient and knowledgeable. He went above and beyond to get our plumbing issue back up and running.I highly recommend their services.We will be having them do our A/C checkup as well.

Review 125 (2024-08-06 - Rating: 5)
Carlos was amazing in my emergency! He got it done fast and made me feel comfortable with the work that needed to be done to solve my service issue.

Review 126 (2024-05-14 - Rating: 5)
This company we have been using for years overtime with a lot of companies, people change and their goals change. This company has stayed the same five star from day one. Exceptional service from beginning to end each and every time we’ve used them I would like to congratulate Gilbert on his excellent customer service skills as well as his technical skills. This company is very lucky to have this gentleman working for them. I wish him and this company all the best wishes and prosperity. They deserve it.

Review 127 (2024-10-24 - Rating: 5)
Miguel did a wonderful job on our recent ac maintenance. He is very professional, friendly, and polite. I highly recommend him to others!

Review 128 (2024-09-04 - Rating: 5)
Our experiences with Rite Way Heating & Cooling Company customer service is second to none! We were completely impressed with their professionalism. Josh came by our place to see what’s happening with our AC and he was just very intelligent when it comes to explaining about the AC. With being said, we highly recommend this business!

Review 129 (2024-07-06 - Rating: 5)
John Bergstrom was absolutely wonderful. Quick fix on my A/C that was not working while it was 114 degrees today. The unit was out for most of the day but John got it fixed. Your company is awesome!

Review 130 (2024-04-23 - Rating: 5)
Miguel was patient, professional and good at explaining what was needed. He is really an exemplary employee. Happier with this service experience than I was with the toilet replacement last year. That resulted in my getting a lower quality toilet than I wanted or expected. This was a totally pleasant experience.

Review 131 (2024-05-31 - Rating: 5)
Kyle came out to do an estimate. He came out on very short notice, within one hour of me calling about a leak. He assessed the situation and explained what the most cost-effective option would be. He did the estimate and got me scheduled for the repair the next day. He was exceptionally professional, and exceptionally respectful. He clearly knew what he was doing. I felt very confident that the work was going to be done thoroughly and properly. The work is scheduled for tomorrow so I havent had the work done yet but so far my initial experience and impressions of this company are excellent!

Review 132 (2024-07-19 - Rating: 5)
I am extremely satisfied with Rite Way service and cost. John Bergstrom was professional, informative and repaired my heat pump ac quickly.

Review 133 (2024-11-07 - Rating: 5)
Working with Korbyn Brock in regards to purchasing a new AC unit was a pleasure. He explained the different options and listened to my concerns. He never tried to sell me anything I didnt need and was very patient, no pressure at all. When it came time for the installation, Chris Brown and his coworker were on top of their game. Very professional, let me know what the plan was, and didnt skip a beat. Cleaned up, and made sure everything was working properly before they left. Regardless of how big or small the project is, this is one of the best companies to work with. From scheduling to the techs in the field, they are professional, personable, and a pleasure to work with. Thank you

Review 134 (2024-07-08 - Rating: 5)
I called Rite Way, Cooling & Plumbing because my AC was blowing warm air. They had Miguel come over who within minutes found the capacitor needed to be replaced. He provided me a fair estimate and in less than 20 minutes had the part replaced and the AC back to blowing cold air! Great guy, very pleasant and he didnt push to upsell me anything, which nowadays every company seems to do. Great company with great employees and service!

Review 135 (2024-07-30 - Rating: 5)
Highly recommend! They came out the same day and my part ended up being under warranty. it truly appreciate the fast professional service.

Review 136 (2024-07-05 - Rating: 5)
Mike and Miguel did a great job. They objectively explained results of HVAC inspection, and didn’t try to push me to buying unnecessary items.Francisco and the installation team did a great job installing my new system on roof.

Review 137 (2024-08-15 - Rating: 5)
Definitely a very professional company from the first phone call and right through the entire process of solving our problem. Right on schedule as promised. Jason did an excellent job!!! Thank you!!!!

Review 138 (2024-04-30 - Rating: 5)
Miguel did a great job and kept me informed of various aspects of his inspection. I did not like being told by the companys scheduler to standby all day to get a call that the service tech is on his/her way. The scheduler should be able to notify me that a service tech will be at my house in a 3-4 hour window, if not a 2-3 hour window.

Review 139 (2024-07-04 - Rating: 5)
Miguel was polite, punctual and professional. Explained everything to us and was an excellent example of someone you would want to represent your business. He took great care of us. Thank you.

Review 140 (2024-05-07 - Rating: 5)
Miguel went above and beyond to do a thorough check of our AC/FURNACE system installed by your company. More importantly he discovered a flaw in the installation of the furnace two years ago, called his office and they are sending someone out to fix it. That’s what I call an amazing, dependable company and employee! I’m a loyal customer from no2 on!

Review 141 (2024-10-01 - Rating: 5)
Justin Thomas was extremely professional and honest about what needed repaired and what didnt. I will use Rite Way in the future, and will request for Justin to do the job!

Review 142 (2024-11-02 - Rating: 5)
Excellent service and very knowledgeable and professional technician, Mike Miller is a true asset to Rite way Heating, Cooling and Plumbing.

Review 143 (2024-07-26 - Rating: 5)
Justin was awesome. Very knowledgeable and answered all questions and concerns. Was even able to get my tankless conversion scheduled same day.

Review 144 (2024-07-14 - Rating: 5)
Larry worked very hard to discover the cause of our A/C outage. He was professional and got the job done! We are grateful for his efforts and skills.

Review 145 (2024-05-23 - Rating: 5)
Miguel and JC were fast, professional, personable, and knowledgeable. They made short work of my drain clog and let me know what to do next to ensure it stays clear. No more eggshells in the disposal for us and we will be scheduling a thorough cleaning and inspection to get back to the condition my 3 year old house drains should be. Thanks guys!

Review 146 (2024-04-30 - Rating: 5)
They young man, Justin, who came to inspect our air conditioner was polite, respectful and knowledgeable about our unit. He was helpful and pleasant to do business with. The airduct cleaning crew did an excellent job with minimal dust left on the floor, furniture and counters.

Review 147 (2024-08-14 - Rating: 5)
Jason, was the repair person that came out. He was efficient and helpful and very nice. It turned out to be an easy fix, so that was great. Thank you.

Review 148 (2024-09-04 - Rating: 5)
Justin Thomas was the technician that came to my home today. He replaced a pipe by shut off valve, and made suggestions for future repairs. Justin explained everything, was courteous and attentive to his job. He also cleaned everything up. I will be using this company in the future as well.

Review 149 (2024-05-31 - Rating: 5)
The whole team at Plumbing & A/C Medic is wonderful! I have used them a few times in the past and they have always been reliable and done good work. Most recently, I called on a Saturday since the valve to shut off my water under the sink snapped off in my hands and water started spraying everywhere. They were incredibly friendly on the phone and got Jason H. to come out to assist me. I dont recall the exact response time, but I recall it was faster than I expected. Jason did an amazing job getting both my valves replaced and also installing the new faucet I had intended to do myself. After watching how much effort it took, I was so glad I ended up not tackling that whole thing on my own. Jason was very friendly and answered all my questions. He took extra care to make sure I was happy with the installation. I would definitely recommend Plumbing & A/C Medic.

Review 150 (2024-05-31 - Rating: 5)
Plumbing & AC Medic was hired by the owner of my condo to install new AC equipment. They arrived on time and finished the job in less than six hours. I was impressed. Technicians Chris and Darrell worked non stop and courteously kept me informed throughout the project.

Review 151 (2024-10-26 - Rating: 5)
Thank you Edwin for recently meeting our plumbing needs. Your prompt service and professionalism exceeded our expectations.

Review 152 (2024-07-11 - Rating: 5)
Mike was fantastic he was veryprofessional and you felt you could ask him anything and he was sensitive to our need to get the work done quickly with temperatures so high. What a relief to get our AC unit repaired at exactly the right time. He was very responsive to our need to have the unit repaired today & he jumped into action to get us the needed part.The repair was the BEST 👌 🥰 👍 😍 🥰 ☺️ 💖 Thanks

Review 153 (2024-05-17 - Rating: 5)
We scheduled a AC tune up with Rite Way Heating, Cooling & Plumbing.They set up a time frame around our availability. Josh the technician called us with his arrival time. He went over the inspection process and went to work. He was courteous cordial and knowledgeable. When Josh completeld the inspection process he sat down and went through every inspection point result, passed or failed. He emailed a complete inspection report with photos indicating Passed, Failed or needs attention. He suggested we set up a follow-up with Rite Way sales for pricing and recommendations for replacement units & cost. Great customer service..10⭐s

Review 154 (2024-08-27 - Rating: 5)
Todd was great while servicing our plumbing issue. Shared the options, kept me in the loop, and took care of things for us.

Review 155 (2024-08-21 - Rating: 5)
Miguel went the extra mile to make sure that my kitchen drain was fixed. Fast and affordable. Will call again when needed.

Review 156 (2024-07-22 - Rating: 5)
Thanks Adam for a great job today with the inspection, WH flush and RO filter change. Appreciate your quality of work and thorough job done to help us maintain our place. Definitely recommend Rite Way

Review 157 (2024-04-03 - Rating: 5)
I highly recommend Plumbing & A/C Medic, excellent customer service from the moment they start the process. I was impressed that they even sent me the picture and profile of the technician who was going to take care of our A/C tune up and maintenance. John Bergstrom was very meticulous and professional.

Review 158 (2024-07-26 - Rating: 4)
New AC unit was installed backwards after over 6 hr of work on day one. But they quite polite and will be back to address issue. I wish it went smoother.

Review 159 (2024-03-09 - Rating: 5)
Exceptional Emergency Service: Plumbing & A/C Medic Delivers Beyond ExpectationsLiving in Washington while owning a property in Arizona can present its fair share of challenges, especially when it comes to handling unexpected maintenance issues from afar. However, when faced with a hot water heater malfunction on a Friday afternoon, Plumbing & A/C Medic proved to be the ultimate lifesavers.Upon contacting Plumbing & A/C Medic, I was immediately impressed by their prompt response. Despite the late hour, they swiftly dispatched a technician and kept me informed every step of the way. A text notification provided me with details about the assigned technician and their estimated time of arrival, ensuring transparency and peace of mind.Upon arrival, the technician exhibited professionalism and expertise. They quickly assessed the situation and promptly communicated their diagnosis to me. Their friendly demeanor and willingness to explain the issue in laymans terms were greatly appreciated, easing any concerns I had.What truly set Plumbing & A/C Medic apart was their commitment to transparency and efficiency. Not only did they provide a detailed breakdown of the problem, but they also accompanied it with photographic evidence and a reasonable quote. This level of transparency instilled confidence in their services and ensured that I was fully informed before proceeding with the necessary repairs.Furthermore, I was impressed by their respect for the privacy of my renters. The repairs were conducted discreetly, without causing any inconvenience or disturbance to them.In conclusion, I cannot recommend Plumbing & A/C Medic highly enough. From their prompt response to their courteous and knowledgeable technicians, they exceeded all expectations. If you find yourself in need of plumbing services in Arizona, Plumbing & A/C Medic is undoubtedly the company to trust. Their exceptional service and dedication to customer satisfaction make them a standout choice in the industry

Review 160 (2024-08-23 - Rating: 5)
Josh was very helpful and professional. Identified our issue, shared photos of the concern and worked quickly to resolve it.

Review 161 (2024-06-24 - Rating: 5)
After Scott arrived and I showed him the issue I was experiencing he got right to work on fixing it. He was in and out in under 2 hours and my issue is gone. Very grateful for the quick diagnosis and fix!

Review 162 (2024-05-10 - Rating: 5)
I cannot thank Rite Way enough for sending Todd for my two issues. He contacted me on the way to let me know when he would arrive and upon arrival I showed him tge problems and he started right away. He knew how to fix both problems, and hevwas donning about 1/2 hour. Plus, because I am member, there was no charge. It is so worth it for me to use Rite Way. All the plumbers are very experienced, knowledgeable and courteous. I highly recommend Rite Way.

Review 163 (2024-12-17 - Rating: 5)
Very professional, quick response, explained everything. Respectful of property and animals.Gilbert was so respectful and knowledgeable. He was here for routine maintenence. He suggested and explained ways to improve my unit. He also took care of an issue that has been a problem for a decade. Thank you!

Review 164 (2024-08-26 - Rating: 5)
Rite Way is great! They have fair prices and everyone from the office staff to techs are super professional. I’ve had many techs come out from this company over the last few years, and they’re always knowledgeable, and go above and beyond to figure out the issue and fix it fast. Randy came out today for a/c maintenance and gave the same great service I’ve come to expect from this company. They also are always happy to mask in the house for people who are careful about not getting sick. Would definitely recommend them to anyone in the valley.

Review 165 (2024-03-14 - Rating: 5)
They were very Prompt In getting in touch with me. Adam Collet was very nice and very thorough. Explained all my options in getting a new water heater. Adam did an excellent job and I highly recommend Plumbing and AC Medic.

Review 166 (2024-04-09 - Rating: 5)
Miguel was fantastic!! He was on time, and he quickly discovered the issue at hand, and took care of us within 15 minutes. He was polite and informative, and we will absolutely be calling him again if we have a future issue. Thank you!

Review 167 (2024-09-08 - Rating: 5)
Josh was kind, quick, and thorough. I appreciate his prompt response and getting our AC working same day!

Review 168 (2024-12-17 - Rating: 5)
Very professional,knowledgeable and service oriented. first time use them, would not hesitate to use them again.

Review 169 (2024-10-22 - Rating: 5)
Awesome company I’ve used them for three years now and they are just awesome dependent on time and priced well.

Review 170 (2023-05-07 - Rating: 5)
I recently had the pleasure of working with Plumbing & A/C Medic for a garbage disposal replacement at my residence. From start to finish, the entire experience was nothing short of exceptional.Scheduling the appointment was quick and easy. The customer service representative was friendly, attentive, and accommodating, ensuring that the appointment was scheduled at a time convenient for me. They provided clear information about the services and answered all my questions.On the day of the appointment, the plumber arrived promptly within the designated time window. They were professional, knowledgeable, and courteous, taking the time to assess the situation and provide a clear explanation of the issue and the recommended solution. They also took great care to keep the work area clean and tidy throughout the process.The garbage disposal replacement was completed efficiently and effectively. The plumber tested the new unit thoroughly to ensure that it was functioning correctly and even provided some helpful tips for proper maintenance and usage.The invoice was itemized and transparent, with no hidden fees or surprises. The cost for the service was fair and reasonable, considering the quality of work and the professionalism of the staff.Overall, I am extremely satisfied with my experience with Plumbing & A/C Medic and would not hesitate to recommend their services to others. Their commitment to providing top-notch customer service and expert solutions make them an excellent choice.

Review 171 (2024-10-22 - Rating: 5)
Todd McGriff was extremely courteous and successfully repaired our toilet. He was very personable and performed his work quickly and efficiently. We are a Red Carpet customer with a monthly service contract and have always used Rite Way for our plumbing issues. All of their technicians have been friendly and efficient in performing their tasks.

Review 172 (2024-03-26 - Rating: 5)
We are so impressed with Plumbing & A/C Medic. Especially Adam Corbett. He did an outstanding job yesterday replacing valves and installing a pressure control valve and new supply lines. Today an old valve started leaking and Adam came here immediately, once he was notified of this issue. He has been thorough, professional and very easy to work with at all times. We highly recommend Plumbing & A/C Medic and especially Adam for any of your plumbing needs.

Review 173 (2024-08-14 - Rating: 5)
Great company and reasonably priced. Everyone there is always very knowledgeable and friendly. Our Technician Gilbert is awesome. Was glad to see him again

Review 174 (2023-11-23 - Rating: 5)
The quality of the plumbing work performed by Plumbing & A/C Medic was outstanding. The team demonstrated a high level of skill and attention to detail. They not only fixed the immediate problem but also took the time to identify and address potential future issues. The craftsmanship was impeccable.The professionalism displayed by the Plumbing & A/C Medic team was commendable. They were well-presented, courteous, and took the time to explain the issues and the steps involved in resolving them. Their expertise instilled confidence in the quality of their work.I highly recommend.

Review 175 (2024-05-31 - Rating: 5)
Justin was very polite. He went through his maintenance check and kept me informed after each system check. Once the inspection was complete, he presented me with several options without putting a hard sell on any of them.

Review 176 (2024-07-09 - Rating: 5)
Rite way’s technician, Josh, was outstanding! He explained all issues in detail. Provided pics of said issues. Very polite and personable young man.

Review 177 (2024-08-04 - Rating: 5)
Had an emergency air conditioning issue this morning with 109 degrees outside, and my regular service provider was unable to come out; however, Rite Way Heating, Cooling & Plumbing, answered their phone, on a Sunday, and was able to come out and completely repair my system, John B. (375) took care of the situation in a professional and timely manner. Thank you, Rite Way and John.Kris M. (Apache Jct.)

Review 178 (2024-12-26 - Rating: 5)
On time, photos,explanations on diagnosis. Pleasant to work with. Thank you

Review 179 (2024-04-26 - Rating: 5)
The technician, Mike, was dispatched on the same day to diagnose electrical problems. Mike was prompt and effective at identifying the issue. He provided pics and recommendations and within the hour I had a summary of the visit and an estimate for proposed repairs. I appreciate the quick diagnosis and the professionalism and courtesy exhibited during the service call. Thank you, Mike!

Review 180 (2024-04-29 - Rating: 5)
This was my first A/C tuneup and Mike Klock was the gentleman who showed up for the tuneup. Very professional and extremely friendly. Most importantly he didn’t try to upsell me or make it seem like my ac had a bunch of issues. He made a couple recommendations on how I can prolong my units life but other than that everything was tip top!!! Truly an honest company and I would highly recommend! Already referred a couple friends.

Review 181 (2024-04-04 - Rating: 5)
From start to finish the overall experience was great. All calls returned, communication was excellent and work was done professionally. The best part was my business did not suffer any loss with their help. Thank you very much

Review 182 (2024-03-30 - Rating: 5)
Both Kyle and Rigo were very friendly and courtesy. Kyle was very patient and knowledgeable in educating me on water filter system, hot water tank, and water damage. He also connected me with people to assist with home insurance claim for water damage. Both of them demonstrated professionalism and proficient while installing water filter system, hot water tank, and faucet. They left the place nice and clean! Truly grateful for their services :)

Review 183 (2024-01-10 - Rating: 5)
I agonized over calling a plumber for my clogged sink because of the cost, the delay, the selling me on more expensive repairs. The price was what was quoted and inexpensive at that! They came within hours of calling for service and the work was explained to me as well as any next steps, if needed, and recommendations. Thank you Kyle for patience, knowledge and great customer service.What a great experience!

Review 184 (2024-03-26 - Rating: 5)
Kyle was the plumber they sent out for our clogged drain. He showed up the same day I called. Kyle was meticulous. I was impressed with his attention to detail in making sure to keep the house free of any contaminants, he was easy to talk to and he stayed until the issue was solved. He found the problem, a large piece of plastic had been in the drain for sometime and he managed to get it out of the line to the house.

Review 185 (2024-12-23 - Rating: 5)
This company has amazing service. Very professional service tech and was able to fix my air conditioning very fast.

Review 186 (2024-03-20 - Rating: 5)
I contacted Plumbing and A/C medic because my pipes were clanking when the kitchen faucet and principal sink were turned off. Abel was the technician that came to see what was the reason. I have nothing but positive things to say about him.1) He was on time.2) followed instructions about not ringing the doorbell.3) He was not in a hurry.4) He took the time to listen to me.5) He was patient with all of my questions.6) He is knowledgeable and willing to share his knowledge.7) He was not pushing me to buy anything from him.8)Before he left he made sure I was comfortable and with everything he had addressed for me.I will be calling this company again, and ask for Abel should a plumbing need arise.

Review 187 (2024-11-10 - Rating: 5)
Justin was very good and knew his work would highly recommend him.

Review 188 (2024-02-27 - Rating: 5)
My mom need a plumbing company to replace pipes on her Townhouse. Plumbing & A/C medics came out, diagnosed the issue, and bid the project. The price was fair, but the workmanship was exceptional and the workers were top notch. They answered any questions she had and she couldn’t be more pleased. I constantly give out there name for people who ask. Call these guys and you won’t be sorry. Thanks you guys!!!!Kevin G

Review 189 (2023-12-29 - Rating: 4)
Plumbing tech was awesome. He gets 5 stars for his service. I’d rate the whole experience lower because of how long it took to get someone out to my house, in an emergency type situation. Didn’t see anyone until the following afternoon.