Michael Bonsby HVAC, Plumbing & Electrical

Located in Gaithersburg, Maryland

Address: 7950 Cessna Ave, Gaithersburg, MD 20879, United States

Phone: +1 301-276-4218

Rating: 4.8

Services

Online estimates
On-site services
Wheelchair-accessible entrance
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-12 - Rating: 5)
Michael Bonsby HVAC was recommended to me by another contractor when I was looking to install a ductless mini-split to replace an old, loud, and inefficient PTAC unit in August 2023. There was some minor miscommunication regarding the install, namely, that there would be a giant hole in the wall that would require patching before the mini-split could be mounted. James Scafate did a very thorough job installing the mini-split and was very friendly and easy to work with through the install. He also helped re-install ductwork for two bathrooms in a very tight space using hard-pipe.Later in February 2024, my furnace started making a weird sound after longer cycles. It was about 12 years old, and not exactly top of the line. I had Yonas out to diagnose the issue, he identified the faulty part and provided repair options, but recommended replacing the furnace. I had a suspicion that the outdoor AC unit was probably close to end of life and he helped diagnose that as well to see how well it was working, and we ended up concluding that full replacement was the best option.Haddon Baile came out to measure for the new system and provided a couple options. He used to be a technician and I very quickly realized just how knowledgeable and experienced he was with HVAC systems. He recommended a newer hybrid heat pump system that has been a perfect fit for my property so far. In between receiving the quotes, my furnace entirely stopped working on a cold night, and Haddon offered to come try and fix it himself until we could move forward with the full-replacement. He explained to me how the entire furnace worked down to each component and where the system was getting bogged down, and managed to fix it. By the time it was fixed and working again, it was well after 6pm. James Scafate was once again on the install crew for the new system and they did a very satisfactory job. There have been a few issues but Bonsby technicians have been coming to service them free of charge because of the age of the system.As long as people like Haddon work for Michael Bonsby, I will remain a customer, although I think you should be elevating people like Haddon to higher positions in the company where they can impact more change. During the install, it was amusing to hear the install crew and install manager come to the same conclusions about circuits that needed to be upgraded and wiring that needed to be changed that Haddon had figured out very quickly when he was measuring the specs for a new system.

Review 2 (2024-08-07 - Rating: 5)
Bonsby plumbing did excellent work on my job (small bathroom remodel). The technician (Oscar) and I talked through what needed to be done in technical terms and he explained everything so I could understand his recommendations. Their quote described exactly what work they were responsible for and broke down the costs accordingly. They didn’t try to add additional unnecessary work to the quote so they were about half what another plumber quoted. Oscar did a very good job. He was very precise and the work looks so good. I expect it will last 20 years or more. I really appreciate that dedication to craftsmanship and quality work. I would highly recommend Bonsby for your plumbing job.

Review 3 (2024-12-12 - Rating: 5)
I honestly cannot say enough good things about this company. Brian Gehle was shockingly quick to respond to every question, he scheduled everything ASAP, and he made sure we fully understood every step of the process. He even joined a call with Tesla for us. Royce helped us on site and was friendly and knowledgeable as well. Pricing was very reasonable. I absolutely recommend this company.

Review 4 (2024-12-05 - Rating: 5)
Jason is great! Our office was without heat and he coordinated to make a special drop in while on his way to another client. He is friendly and personable. He complemented us on some of the artwork in the office.. And, he quickly diagnosed and fixed our issue. We feel fortunate to be warm again and to have Jason and Bonsby working with us.

Review 5 (2024-05-01 - Rating: 5)
Professional, fast and reliable company. They were patient as we made our decision, beat all other companies price-wise then performed an elegant install in 7 hours. Recommended. Buy American!We had our first service call with Bonsby and Clifton (the technician that came out) was awesome knowledgeable and sorted out the problem we were having with a thermostat.

Review 6 (2024-03-11 - Rating: 5)
Had a great experience with Tristan’s service! From explaining the process to pricing and executing - smooth transition. He completed the work perfectly and left my condo clean.Tristan also provided me with a couple of quotes for additional work that needs to be done. I will definitely request his service again. Thank you Tristan!!!! I am happy to report that I successfully washed my first laundry cycle last night!!!!

Review 7 (2024-12-02 - Rating: 5)
We were very appreciative of our great technician Aidan. He explained everything thoroughly and had outstanding customer service. All of the technicians that have come to our home from Bonsby have been great and that’s why we continue to give them our business.

Review 8 (2024-12-31 - Rating: 5)
Jose and his install team were great, made sure everything was put in efficiently and quickly. They were very respectful of our home, made sure to put floor protecting tarps in place while working!

Review 9 (2023-06-15 - Rating: 5)
Weve had the same HVAC system for 16 years and it just wasnt handling hot summers anymore. Couldnt get the humidity out of the house and no efficiency whatsoever. Weve had the system serviced in the past, but recently we found out that we had a refrigerant leak and sure enough we decided to replace the system.We chose Michael Bonsby because of their high ratings, professionalism and attention to detail for its customers. From the time when Zeke came to our house to assess the system and give us a recommendation and go over all options, to scheduling, financing, it only took a couple of days until installation. Installation was done in one day, from 9 to 5, very professional, with the utmost attention to all aspects. James and his apprentice were awesome! This is hard work and trust me, guys, we appreciate every minute of the effort you put in!Thank you, Michael Bonsby! We look forward to enjoying our new HVAC system for years to come!

Review 10 (2024-12-23 - Rating: 5)
Jason came out and immediately diagnosed the issue. He was great, friendly, and bonus points - loved our dogs. He gave us a concrete plan for next steps and we are grateful for his time and expertise.

Review 11 (2024-06-17 - Rating: 5)
Oscar did an excellent job on a plumbing repair at my home. Bonsby services was able to get Oscar onsite in less than an hour. Very happy with the service.

Review 12 (2024-12-04 - Rating: 5)
Jason Smith was very skilled, knowledgeable & caring - with a bright, fun personality! He did an excellent job of servicing my HVAC system with thorough explanations. He even went the extra mile. I highly recommend him!

Review 13 (2024-12-12 - Rating: 5)
I always get great service and today was no different. The lead tech, Jose, kept me informed during my heat pump installation and the work was done as quickly as possible without skimping on quality. Im a very satisfied customer.

Review 14 (2024-11-26 - Rating: 5)
Kevin Price has been helping with various electrical needs I have had over the past week. He was timely. Polite. Professional and very friendly to work with. His work product was exceptional as well. I will always use Kevin for our electrical needs.Charles

Review 15 (2024-08-18 - Rating: 5)
Both Daniel and his Supervisor, John Baxter, did a wonderful job when they came to my home to do a whole-house evaluation of everything that had or was currently going wrong with our 23-yr-old house!Daniel & John figured out why garage disposal kept shutting off, not allowing us to use it; then, Daniel took the time necessary to fix the issue at the electrical outlet!! This was such a huge relief because it was a brand new garbage disposal and we couldn’t figure out why it refused to work continuously as needed!Daniel also discovered why all the electrical outlets in the Master Bath and two other baths on 3rd floor had stopped working and got them all to work again!Daniel also fixed the light above our kitchen sink, which had been out for years and wouldn’t work when new bulbs were inserted!Thank you, Daniel & John! I am so glad and thankful I called Michael Bonsby and they sent you both to my home to help resolve these electrical issues!John & Daniel were polite, very knowledgeable, patient, and great at helping the customer understand why the problem occurred in the first place!John & Daniel, you guys are good at what you do and were so helpful! Know that your hard work, expertise and time are much appreciated and will never be forgotten!I highly recommend that anyone needing an electrical evaluation call Michael Bonsby and ask them to send Daniel & John to assess your situation.

Review 16 (2024-06-12 - Rating: 5)
Their customer service is awful! I had a service appointment on June 6 and told them the time window that works for me. They said the technician will give me a call 30 minutes before they come. They did not call in the stated period. I called them around 5:15PM to ask what happened. They apologized and rescheduled for June 12. But then on the same June 6 after 5:45PM when no one is at home they left a voice message stating that they are coming. I called and explained that it was rescheduled. On June 11, I called and cancelled the appointment for the 12th. But the following day the technician came even without getting a confirmation from me to come which they normally they dont do. When you want them they dont come to satisfy your emergency. When you dont want them to come, they come even without your confirmation and even no one is at home. The whole thing seems wild and does not have an owner.-------------------------------------------------We have just had Michael Bonsby install a central HVAC system (both inside and outside units) for the whole house and a separate 3-zones ductless mini-split system for our 3 upstair rooms in a three levels house. For both projects, we are supper pleased and satisfied with the whole team from the owner to the sales person, representatives and technicians.Some time early in the process of the installations, there were some misunderstandings about the specifications of parts but the owner, who is very kind and understanding, promptly addressed the issues so the installations continue according to our desire.The sales person, Chris, with his charming and playful personality clearly explained the pros and cons of going for certain option and answered all question to make our decisions more informed. Our ecstatic preferences were respected everywhere especially in connection with the location for wall mounted inside units of the mini-split system though the locations of the wall were a little challenging.Throughout the entire installation process the team communicated appointment schedules.The technicians came on time, and they were quite sensitive to our preferences. Since there were two projects, different technicians had to come here in different days and we appreciated the neat works, politeness, and humility of Mike Russell, Nathaniel, Sam, and one other technician whose name we did not get. The technicians work like a family member would and they communicated well with us, explained our whys and also how we should use and take care of the various parts of the two systems going forward. The wiring and cabling was neatly done. The technician also kindly resolved some issues in the ducts that were not necessarily part of any of the contracts.Installation or replacement of HVAC system is almost a once in a life time project and when it has to be done some time in your life you need a company that understands your doubts, nervousness and then cares, openly explains, and addresses all your concerns, and we found Michael Bonsby to be such a company and recommend them without a slightest reservation and hesitation. Mega thanks Michael Bonsby !!!

Review 17 (2024-12-29 - Rating: 5)
Michael Bonsby HVAC technicians Sam and Aiden, that worked at our place, were very punctual and organized: they notified us 30 minutes before their arrival. Both have been very knowledgeable, explained to us problems in our HVAC system in details, and performed necessary repairs. Additionally, charges were reasonable. I would recommend Michael Bonsby HVAC services without any hesitation.

Review 18 (2024-12-09 - Rating: 5)
Outstanding HVAC service and ProfessionalismI recently had my HVAC system installed by Jose from Michael Bonsby, and was very pleased with the experience. Jose and his team arrived on time and was very professional throughout the visit. I will definitely be using their services again in the future.

Review 19 (2024-12-31 - Rating: 5)
Quick appt availability and sent a 5 star service rep who was unbelievably helpful, polite and thorough. I highly recommend their annual maintenance service for HVAC! Solved a lot of my concerns.

Review 20 (2024-12-09 - Rating: 5)
Carlos V and team were very professional and did an excellent job getting my heating system replaced. I am considering moving mu service plan to Michael Bonsby given the services provided was top notch.

Review 21 (2024-08-13 - Rating: 5)
Daniel and the team at Michael Bonsby were fast, efficiently and reasonably priced! We had our attic fan replaced and both the surveyor and the technical team were very polite and pleasant. Would definitely recommend!

Review 22 (2024-12-17 - Rating: 5)
We had a new unit installed today by Jason Jaco and his assistant. They did an amazing job! He spent time ensuring our system was up and running and provided us with a walk-thru of all the components, inside and out. I appreciate his professionalism and thorough craftsmanship! Thanks Jason :-)Update: Technician (Sam) had to come back to make some adjustments to the unit based on the MoCo inspection. Great service once again.

Review 23 (2024-08-14 - Rating: 5)
Jonas from Michael Bonsby expertly evaluated my new entire HVAC system and alerted me to some dust build up. He even took pictures to show me as proof. He offered great suggestions to help clean my the air circulated in my house. He was very thorough, cleaned up his work area, and was not pushy to sell me anything. The technicians at Michael Bonsby do a great job!

Review 24 (2024-08-28 - Rating: 4)
Brandon, the technician, has been incredibly helpful, reliable, and nice all the times that he has come, and I could not imagine a best experience. Unfortunately, these have been many times in a short period of time for a one-and-a-half year new system. So Im not that happy about that and currently talking with Bonsby in the hope that they can ensure that this is not going to continue happening.

Review 25 (2024-08-01 - Rating: 5)
Antonio did a great job with my EV2 installation. He was receptive to changes and made them possible. We decided to change the location of the end point and he was accommodating. I am very happy and please with his work.

Review 26 (2024-12-17 - Rating: 5)
Aidan was terrific. He explained everything he was doing. He explained all the financial options, up to sending me an email with all the info. I’d give him 10 stars if I could.

Review 27 (2024-10-10 - Rating: 5)
Yonas arrived on time - a huge plus! he was very professional and personal. he explained his work before and after completion in a way that was extremely understandable. i would recommend him to anyone.

Review 28 (2024-07-24 - Rating: 5)
Oscar did a great job of installing the water tank and fixing the issue which was not done correctly by the previous installer. He followed all the required codes of installing it correctly. Very happy with his work and with Michael Bonsby & Sons.Thank you

Review 29 (2024-09-25 - Rating: 5)
Yonas came today to evaluate my heat pump. He was knowledgeable, pleasant to work with, and tried hard to answer all my questions. His company, Michael Bombay, was very responsive to my needs and provided Good service.

Review 30 (2024-10-30 - Rating: 5)
Evan and his crew were very professional, did fantastic work, and provided a number of helpful suggestions to help ensure the final product was just what we needed. I would highly recommend their services to anyone!

Review 31 (2024-11-08 - Rating: 5)
Super helpful, super knowledgeable, super friendly. Michael Bonsby at its best. The happiness and good manors of your employees must reflect your company culture. Congratulation!

Review 32 (2024-08-06 - Rating: 5)
Best electrical service ever! Royce, supported by the Bonsby team, arrived early (after texting about the timing) and created the perfect solutions to our 2 non-functioning ceiling fan-lights, in our 109-year old building. He was personable, informative, and very skilled.I would request him again in a heartbeat!

Review 33 (2024-07-05 - Rating: 5)
Brandon, the tech was very polite and prompt in diagnosing the issue that prevented the cooling from working. He was able to repair the issue quickly and explained the new services offered by the company and its benefits. But the appointment for service was not available in a very timely manner. But the tech is not responsible for that and he mentioned company has plans in place to improve that.

Review 34 (2024-10-07 - Rating: 4)
Yonas does good work and is clearly a very knowledgeable technician. He is professional and amicable. We experienced a serious miscommunication about the price of the APCO-X system, which was resolved (not entirely to my satisfaction) after it was installed. However, I found later that the final price of the unit was much more than quoted by other HVAC services. In the future, I recommend that technicians provide a written quote on all work to be performed at a cost, prior to beginning the work. My confidence in Bonsby’s business practices has diminished as a result of this experience.

Review 35 (2024-02-27 - Rating: 5)
They reached out quickly and communicated every step. Great work with no issue. We appreciate the work this company does for us. Plumbing should never be taken for granted!

Review 36 (2023-06-09 - Rating: 5)
- [x] My experience with this company has been the best that I have ever had with an HVAC company, down to the sales representative to the engineers and plumbers that came to my house. They are professional, and well knowledgeable and I will keep coming back to them for all of my HAVC and plumbing needs.

Review 37 (2024-07-23 - Rating: 5)
Brian was courteous and professional while providing our estimate today. He answered all of my questions, and made me feel like a valued customer. What a pleasure to find a company to provide electrical and plumbing services that we can count on!

Review 38 (2024-07-13 - Rating: 5)
Chase was very good, friendly, answered my questions and was efficient. Very pleased with his service and got my hot water heater back up and running. He doesn’t set the charges but I thought it was super-high for 20 minutes of work.

Review 39 (2024-07-18 - Rating: 5)
Mario Alonzo have been one of the best tech I’ve ever work with.very knowledgeable, very patient , took the time to explain and advise me about other benefits that will help me in the long run like , membership benefits , and I have then added a contract since today .I highly recommend Mario as a tech and Michael Bonsby as a company , thanks again FOR sending Mario to fix my A/C .

Review 40 (2024-08-14 - Rating: 5)
Great service! Shaq was fantastic. He was so helpful, friendly and professional. I appreciate his thoroughness and he provided great maintenance tips. I highly recommend Michael Bonsby HVAC.

Review 41 (2024-07-30 - Rating: 5)
I am very pleased with Michael Bonsby HVAC, they were punctual and hard working. Plus they adjusted my bill downward to reflect a change with the initial work order- very nice. I have been a customer for several years and their is always spot on- highly recommend

Review 42 (2024-11-05 - Rating: 5)
Royce is a great electrician. He was knowledgeable, friendly and got my work done efficiently. I would use him again.

Review 43 (2024-08-14 - Rating: 5)
I had a great experience today with Michael Bonsby HVAC & Plumbing. Jeremiah came on time, took the time to explain and show me details about how my plumbing and pipe wrappings were functioning and how that interacted with my HVAC. He made some helpful recommendations for repairs and maintenance. He did a great job drainning and cleaning my HVAC tray. Jeremiah went above and beyond. Thank you!

Review 44 (2024-10-16 - Rating: 5)
Jason has been our favorite HVAC technician for the past few years. His expertise and attitude are very much appreciated and represent Michael Bonsby in the best of ways. We recommend both Jason and the company for HVAC work.

Review 45 (2024-12-27 - Rating: 5)
Oscar at bonsby was great. He was efficient and helpful. Secons job done by him. Highly recommend.

Review 46 (2024-07-16 - Rating: 5)
Brandon was amazing. He explained the issue and fixed it quickly. He answered all of my questions. This company has the best customer service from the time you call to schedule through the end of the service visit.

Review 47 (2024-10-07 - Rating: 5)
John and his team from Michael Bonsby did a great job addressing several electrical issues at my house. They were on time, worked efficiently, brainstormed several long-term issues we have, and are coming back to do some follow-up work and possibly a landscape lighting project.

Review 48 (2024-12-17 - Rating: 5)
Oscar was great! Polite, asked all the right questions, and did excellent work. He was quiet (I had to be on a conference call while he was working). He provided answers to my questions and, while here, evaluated another plumbing issue I have and will get me information and a quote

Review 49 (2024-12-08 - Rating: 5)
Royce went above and beyond with helping me out. He solved our problems incredibly quickly and professionally. Amazing service

Review 50 (2024-12-04 - Rating: 5)
Aidan was very knowledgeable, diligent and efficient. He was friendly, answered all my questions and provided excellent service. Highly recommend!

Review 51 (2024-12-12 - Rating: 5)
This is the second time Royce has been out to do electrical work on my home. He is efficient, polite, and did a great job installing a level 2 charger and outdoor lighting for my walkway.

Review 52 (2024-10-31 - Rating: 5)
My technicians are always efficient, knowledgeable and friendly. They are always patient with questions and I appreciate the options that they give me for when something needs to be purchased and fixed.

Review 53 (2024-10-08 - Rating: 5)
Jason is awesome in many ways. He is polite, knowledgeable and explains everything he is doing. Jason knows his work inside and out. He expertly explained the airpurification system to me.

Review 54 (2024-12-18 - Rating: 5)
Royce was so knowledgeable and helpful in giving us useful information to solve a doorbell issue. So pleased with the service.

Review 55 (2024-10-24 - Rating: 5)
Yohanes was kind and thorough and gave me choices based on what i could afford. He was very patient with my qiestions and i appreciated him

Review 56 (2024-08-07 - Rating: 5)
Jason came out and provided top notch customer service and cleaned my three wall minisplit units that were in desperate need of a deep cleaning service. The units were leaking but are working like new now. Thanks Jason and team!

Review 57 (2024-12-03 - Rating: 5)
John and Danny did an AMAZING job! They got right to the issues at hand and left everything very clean and tidy. Would highly recommend them!

Review 58 (2024-10-18 - Rating: 5)
Eric came to estimate a being knowledgeable on what his doing. He also consulted with his PM to discuss further detail. A preliminary estimate was issued for review. He took some pictures where the proposed area of the project is going to be for review and further discuss with his PM.

Review 59 (2024-11-22 - Rating: 5)
Very prompt service. Thorough communication will all services. We were amazed how fast they could start and complete the job.

Review 60 (2024-09-10 - Rating: 5)
We replaced our oil hot water heater with an electric one, and Oscar with Michael Bonsby did the work. Work was clean, professional, prompt - nothing bad to say!

Review 61 (2024-07-16 - Rating: 5)
Antonio and his assistant were very professional, polite and respectful! They did an excellent job in a timely fashion. I would strongly recommend your company and Antonio as the electrician!

Review 62 (2024-06-14 - Rating: 5)
Our installers Aidan and Matt did a fantastic job. They protected our floors and furniture and cleaned the work site afterwards. They were polite, professional and pleasant. Best of all they successfully installed our new system. Very pleased with Michael Bonsby HVAC overall.

Review 63 (2024-12-05 - Rating: 5)
Jose and James were very professional and personable. Jose provided guidance on the new system and addressed all of my concerns.

Review 64 (2024-12-21 - Rating: 5)
Jason was great. Knowledgeable, explained things well, listened to me and addressed my concerns/questions, and was fun to chat with.

Review 65 (2024-08-30 - Rating: 4)
Mr Bonsby was courteous and very professional. Appeared knowledgeable. Had recommendations for safety upgrades that seem appropriate.

Review 66 (2024-05-23 - Rating: 5)
Jason has been our regular service tech for several years. Always the consummate professional and willing to answer any and all questions we’ve come to rely on him for feedback and recommendations. And, as a result of our years-long relationship with him, actually look forward to the service calls due to his friendly and outgoing personality.

Review 67 (2024-09-11 - Rating: 5)
Aiden did a thorough and comprehensive job in evaluating my ongoing cooling problems associated with the new unit installed by this company. The discovery process is in progress... Ill see how this progresses.

Review 68 (2024-07-16 - Rating: 5)
Oscar was great !! Introduced himself, to care to identify the issues and recommended next steps .. took personal responsibility for making sure I was taken care of. Also provided quote for replacement install if I needed !!

Review 69 (2024-07-29 - Rating: 5)
Jason was highly competent in his work technically on our heating system and gets a top score in the area of customer relations. I was pleased with his work and would request him to perform future service work on our HVAC system. Ed Mroczka

Review 70 (2024-06-28 - Rating: 5)
Brandon was excellent. He was very courteous and respectful. He patiently walked me through all of the work he was doing and did an overall stellar job. Highly recommend!

Review 71 (2024-09-16 - Rating: 5)
Oscar was quick and efficient with performing preventative maintenance for plumbing in my townhouse. As always, excellent service from Michael Bonsby!

Review 72 (2025-01-05 - Rating: 5)
Micheal Bonsby has been our go to company for routine maintenance & repair of the older heating and ac systems for over 5 years. They also installed new systems when the origional systems were aged and failed. No glitches with new installations. All personnel arehighly professional, well trained knowledgeable and courteous. Pricing has been fair.Jason is an excellent. Professional, easy to communicate with, very experienced with havoc systems.

Review 73 (2024-07-23 - Rating: 5)
Yonsa is a great HVAC tech. Doesn’t rush. Professional and polite. Answered all the questions I could think of. Showed me where my system was failing via thermometer. He is very patient and knowledgeable about his craft.

Review 74 (2023-06-23 - Rating: 5)
Job was much bigger than I expect but plumber (Anthony William) explains what actually cause the leak. His performance was very knowledgeable and taking his time to get job correctly. As the result now the drainpipe workingno more leaking great work Anthony I was impressed with your performance.

Review 75 (2024-06-20 - Rating: 5)
Haddon was very professional and knowledgeable. He answered all my questions and was very patient in demonstrating how to use the new equipment. He took his time and double checked asking if I had questions I would recommend him to do your job and I certainly will continue with this company as the staff has always been great when I call. Great customer service Hadfin and my air works.

Review 76 (2024-10-31 - Rating: 5)
Professional, looked at all that needed doing , explained everything , Very polite I will definitely trust him if I had to leave.

Review 77 (2024-11-05 - Rating: 5)
Fred Baxter did an Excellent job with getting me set up on a maintenance plan with our generator and electrical needs

Review 78 (2024-07-17 - Rating: 5)
Yonas did a superb job helping with our HVAC system. We had a condensation leak but after a very thorough inspection of our system we had other issues such as rusted coils and loose motor bearings. It was time to get a new HVAC, which arent cheap, but Yonas did a great job of explaining our different options and we will be putting in a new HVAC in the next week.

Review 79 (2024-05-22 - Rating: 5)
Colin was timely, quick and efficient. Clean and professional work by Micheal Bonsby (Jaffee) and the electricians.

Review 80 (2024-11-01 - Rating: 5)
Jason was great. Very personable and knowledgeable. I will be requesting him again!

Review 81 (2024-07-16 - Rating: 5)
Bonsby HVAC was able to come out the same day and resolve our issue, and our tech Jason was very professional and personable.I must also say that it is unfortunate/sad that a capacitor I can and have replaced myself in a few minutes has an incredulous markup in this business, not just this company but overall.

Review 82 (2024-11-01 - Rating: 5)
Aidan was great, gave us all the information we needed, was transparent about the issues, and what the best options were.

Review 83 (2024-09-06 - Rating: 5)
Aiden was timely, communicative, and got our A/C unit cleaned up and better functioning. He also helped us coordinate upcoming work for a future project. Thanks!

Review 84 (2024-07-09 - Rating: 5)
Service was quick and successful! Brandon was very knowledgeable and explained everything. He was timely and left my AC working! Highly recommend this service and especially Brandon!

Review 85 (2024-07-16 - Rating: 5)
Yonas was a great and patient technician. He gave us plenty of options to help our issue. We’ll most likely deal with their service again in the near future.

Review 86 (2024-05-21 - Rating: 5)
Our tech was very prompt and courteous. Herndon took the time to explain and give us future handle and care instructions for our AC unit. We are also very happy with the pricing. I will definitely use them again and recommend them to my friends in Frederick MD.

Review 87 (2024-05-23 - Rating: 5)
Service was fast courteous and extremely informative.Technician gave me a handful of do-it-yourself maintenance tips about making sure I select the right filters and some easy cleaning steps that I can take care of in between maintenance visits to help my system run more efficiently and last longer.

Review 88 (2024-06-28 - Rating: 5)
Our tech was prompt, professional, and very pleasant to deal with for our project. He informed us well on our options and provided a fair estimate super quickly.

Review 89 (2024-08-15 - Rating: 5)
Antonio was extremely helpful! Did a thorough review of my condo’s electric system and helped me resolve an issue right away.

Review 90 (2024-05-05 - Rating: 5)
Had Antonio out today to install a flood light on one of my buildings. Service was on time , efficient and well done. Brian was great getting the appointment scheduled . Highly recommend !

Review 91 (2024-06-25 - Rating: 5)
My AC decided to stop blowing cold air so I reached out Michael Bonsby HVAC again since I had a good experience with them the first time. Yonas responded and was quickly able to diagnose the problem. He gave me several options for a fix and the option I went with for now, was done quickly. Another positive experience for me with this company.

Review 92 (2024-10-09 - Rating: 5)
Mr. Ortega and his Assistant were very courteous, thorough, efficient, and professional. Will call for electrical assistance again. Thank you!

Review 93 (2024-07-15 - Rating: 5)
Ended up going with different contractor who was able to install next day due to cancelation but representative (Haddon) was very knowledgeable and helpful and I would have felt very comfortable dealing with him

Review 94 (2024-06-07 - Rating: 5)
We had Haddon Baile as our technician for a “tune up”. He was clearly very experienced, considerate and just overall great. I would recommend him 100%! He was quick, informative and made the service a breeze.

Review 95 (2024-08-15 - Rating: 5)
Jerimiah did an excellent job. Went way above to fix the problem. Had a great attitude and very helpful. Give him a Aplus

Review 96 (2022-01-13 - Rating: 5)
I am very pleased & satisfied with the representatives, technicians, & work done by the Bonsby Heating & Air Conditioning Company in replacing & installing my new furnace system. The furnace was delivered within a few days, installed by experienced technicians, & operating successfully within the day. Further, the technician cleaned up the work area afterwards & provided clear explanations to me of system features & operating procedures. I would have no hesitation of working with this company again.

Review 97 (2024-06-27 - Rating: 5)
Larrin came out to give me a quote for a new HVAC system. He was very impressive. In a word, he was thorough! He did a home scan and looked at everything that would affect efficiency (material, number of exchanges and returns, etc.). He then sat down with me a gave me quotes for many different options. We later added electrical work as well because their company does it all (HVAC, plumbing, electrical). He was obviously very knowledgeable but didnt speak over my head. He explained everything and answered all my questions. The prices were on point with other estimates, and even better when we bundle all the work together. Larrin went above and beyond and we are excited to start a long time commitment with Michael Bonsby!

Review 98 (2024-10-07 - Rating: 5)
The technician was very personable and knowledgeable. He reviewed the current electric and made recommendations for things like Radon and CO2 detectors.

Review 99 (2024-06-19 - Rating: 5)
Chris n Larrin was very formative n patient and with Great customer service.Oscar n Jose was excellent in their service, they were all above,I would recommend them again,thank you for sending them all,it was a pleasure doing business with you.Sincerely,Linda Mosley ,We are enjoying the air conditioning 😀6/18/24Today Brandon arrived on time requested to check my air conditioning system. He was very professional n polite. He also explained everything as he attempted to fix the problem. Brandon was very formative n helpful in making sure we stay comfortable. Thank you for his services.Linda M.

Review 100 (2024-09-04 - Rating: 5)
Yonas called about 30 minutes prior to let me know he was on the way. He was very professional and explained to me what he found and his recommendations.

Review 101 (2024-09-17 - Rating: 5)
Yonas was great during my boiler system maintenance today. Even worked with me via telephone as I was not able to be there in person.

Review 102 (2024-06-06 - Rating: 5)
Hired Michael Bonsby/Jaffe Electric to run a new 240 volt 60 amp circuit to our remote workshop. Royce did a competent and professional job in half the time estimated. Reasonable prices for great service.

Review 103 (2024-11-12 - Rating: 5)
Royces work was fantastic. So was the young man who was with him today to service our electrical issue.

Review 104 (2024-10-29 - Rating: 5)
Explained everything he was doing and took the time to make sure I understood what was going on and address any questions I had.

Review 105 (2024-05-30 - Rating: 5)
The plumber Chase was great. He showed up on time, listened to the issue Ive been having, gave his recommendations and an estimate. And he then sent the estimate electronically later as I requested.

Review 106 (2024-09-12 - Rating: 5)
Yonas was very professional and knowledgeable. He patiently went through all the options and help figure out a long term solution.

Review 107 (2024-11-13 - Rating: 5)
Aiden was on time, polite, very helpful and efficient. I would recommend him for future service.

Review 108 (2024-06-28 - Rating: 5)
Fixed our air conditioning in the middle of a heat wave less than 12 hours after my initial call. I called several other companies with soonest availability of a few days. Highly recommend.

Review 109 (2025-01-08 - Rating: 5)
Electrician came within 24 hrs and successfully repaired outlet problem. I am very happy.

Review 110 (2023-12-12 - Rating: 5)
The Michael Bonsby company is excellent. They came out to do a small electrical job and were knowledgeable, professional and very nice. From my first call to see about the work, to the technicians leaving, I was treated so kindly and professionally. I was impressed at how fast they sent out a technician to come look at the job (next day) and give me an estimate (same day). They came the same week to do the job. Each time someone was coming I was notified by text and sent a photo of who was coming. They could have told me anything about the cost, up to an including, that I would need to install a new panel of breakers. However, they said I could use the original panel and put in a tandem switch. The cost was under 500 dollars. I highly recommend this great company and will definitely use them for future needs. Thank you for your great service...5 + STARS!

Review 111 (2024-06-19 - Rating: 5)
Oskar is a very good , friendly worker.He really knows the problem.I appreciate for his work.I will definitely call him in future in case I need his assistance.

Review 112 (2024-05-06 - Rating: 5)
We had a great visit from Michael Bonsby today. While Haddon wasn’t able to fix our problem, he explained how everything was working and what the essential problem is. I understand my system a little better and have an idea of what we will need when we replace the unit.

Review 113 (2024-08-30 - Rating: 5)
Excellent electrical service. Explained work needed. Cleaned up area thoroughly when done. Highly recommend.

Review 114 (2024-05-17 - Rating: 5)
This was my first time using the services of Michael Bonsby HVAC and I was very favorably impressed. Their technician Brandon showed up, went about his business directly and efficiently. Answered every question that I had directly and outlined the different options to address our HVAC issues clearly. Excellent.

Review 115 (2024-05-31 - Rating: 5)
Clifton did an excellent job with my home. He gave thorough details about inspection. As important, I have 3 dogs and he patiently navigated 3 HVAC systems with care for the dogs and not letting them get free!

Review 116 (2024-06-07 - Rating: 5)
Yonas is a very knowledgeable and competent technician. He is very easy to work with and friendly. He took the time to explain me basic operation of the HVAC and gave me several options for the next steps.

Review 117 (2024-10-15 - Rating: 5)
Yonas did an excellent job and was very professional. He should be rewarded for his work.

Review 118 (2024-06-26 - Rating: 5)
Brain is the most professional electrician I ever seen. He is knowledgeable, patient, and willing to answer all of my questions. Looking forward to working with him again.

Review 119 (2024-07-16 - Rating: 5)
Antonio was very professional, fast, and cared about his work. He texted when he was headed my way. This was the second time he and another gentleman was out.

Review 120 (2024-07-08 - Rating: 5)
Antonio was excellent! On time, quick and efficient. James was also very good and extremely polite. Recommend!!

Review 121 (2024-06-03 - Rating: 5)
Polite, neat worker. Explain ed options.I was pleased; would use again & recommend to friendsAlso - your office staff good. When I didnt call back same day, she reached out to be sure I had the number.

Review 122 (2024-09-05 - Rating: 5)
Aiden was very thorough and knew exactly what to recommend for me and my home. He went above and beyond.

Review 123 (2025-01-08 - Rating: 5)
The technician, Jason, was very informative, courteous, knowledgeable, thorough, and professional. He explained all his actions and gave me confidence that tge outcome would be the best possible. The entire experience was of the highest caliber.

Review 124 (2024-09-10 - Rating: 5)
Brandon was very professional and very knowledgeable and informative. Great recommendation on a filter, thanks. I honestly learned a lot.

Review 125 (2024-10-18 - Rating: 5)
Knowledgeable, prompt, courteous, full explanations on ‘what and why’. Would highly recommend Yonas to any homeowner.

Review 126 (2024-10-10 - Rating: 5)
Royce and Sebastian were excellent. They provided great service and answered all of questions. Thank you.

Review 127 (2024-09-13 - Rating: 5)
Brandon recently performed a nitogen leak test on our HVAC during an oppressive heat wave. He was polite, efficient and highly skilled. He discovered the source of the leak and kept us well informed throughout the process

Review 128 (2024-02-28 - Rating: 5)
We have been using Bonsby for servicing our HVAC for a number of years and their technicians have been excellent. We recently had them install a heat pump and new water heater. They were great. Knowledgeable and efficient and very competitive pricesHighly recommend

Review 129 (2024-10-14 - Rating: 5)
Yonas was on time, respectful of property, worked quickly and fully explained the status of my equipment.

Review 130 (2024-11-18 - Rating: 5)
Great job Aidan! Very efficient and knowledgeable. Couldnt have been better.

Review 131 (2024-09-19 - Rating: 5)
We have been working with Michael Bonsby heating for several years and our primary service representative for HVAC is Jason, Smith who goes above and beyond to make each service call go well. He shares info for the homeowner to help understand our system and how to keep our systems working well. Great company to work with overall, easy to communicate and schedule. Good service overall.

Review 132 (2024-07-10 - Rating: 5)
Oscar was the best! He was able to get our plumbing issue repaired quickly and effectively, very much appreciate his help

Review 133 (2023-12-22 - Rating: 5)
Chase from Michael Bonsby was great. I needed to replace 2 toilets in my condo. Chase started by uninstalling the guest bathroom and the toilet we ordered for that bathroom wouldn’t work for the hole that was in the floor for it. He quickly ordered the new one he knew would work and scheduled for the following week which worked perfect. He was always there first thing in the morning (which I preferred). He was very clear on what he was doing and what needed to be done. Overall Chase got everything done and sealed. Even got the bidets installed for me. Would 100% use them again.

Review 134 (2024-05-23 - Rating: 5)
Yonas has been to our house twice now for the regular maintenance and he is professional and knowledgeable. He addressed all the issues regarding our split system and got everything working again. Great service!

Review 135 (2024-10-31 - Rating: 5)
Aidan was great. I am very happy with his work.

Review 136 (2024-02-04 - Rating: 5)
Very happy with a recent service visit from a technician from Michael Bonsby. Our technician Oscar was quick to diagnose the problem, and was able to get the problem finished in one day. The problem was a pretty hard to reach vent tube; but he talked us through what was needed, and performed the repair with expertise. Don’t hesitate to call on this team for your home, business, or in our case, church repair. Thanks much!

Review 137 (2025-01-07 - Rating: 5)
Aidan did a great job maintenancing our system.

Review 138 (2024-10-24 - Rating: 5)
Jason was thoughtful and responsive. He also fixed our issue, which is always the most important thing :)

Review 139 (2023-12-22 - Rating: 5)
Michael Bonsby HVAC & Plumbing is simply put AWSOME!! They just became my favorite plumbers. They are professional, knowledgeable and quick to pinpoint root cause of an issue. They are very fairly priced when compared to the competition, trust me, you’ll get more in service than what you pay for. I particularly liked their professionalism as they took their time to not only educate me on the issue but offered different solutions available.

Review 140 (2024-08-09 - Rating: 5)
Oscar was professional and a pleasure to deal with. Unforutately I will not be using the company due to an unreasonably high estimate for services which had nothing to do with Oscar

Review 141 (2024-02-21 - Rating: 5)
Xceptional service. Took my time in reviewing & comparing multiple hvac co. to replace our furnace. Michael Bonsbys team starting with Oscar was wonderful. He was so thorough in his inspection that the furnace began functioning. Nichole was as patient, kind & informative with every detail & question I had. Zeke came out to make sure the system I wanted would work. James, Ryan & Liam did everything I asked & beyond with the install they even got extra gravel so we could place the outside unit where I wanted.Bonsby beat all 9 of the competitors in pricing & value. After the install Liam came out to make sure my wifi to the new thermostat was working properly. They truly made me feel valued as a client. Even now they check up to make sure all is well. I usually do not write reviews but in this case I had to because of their GREAT service. Its been 4 months & Im Loving my new Carrier System. Thank YOU for all you do.

Review 142 (2024-09-11 - Rating: 5)
Jason always explains everything he has done. Very professional and glad he services our HVAC unit.

Review 143 (2024-09-27 - Rating: 5)
Brian was friendly, professional, and helpful! (So was Evan at a clients house this week!)

Review 144 (2024-04-05 - Rating: 5)
I just got an annual contact with Bonsby HCAC. My first seasonal checkup, Clifton did the service. He was terrific in his professional demeanor, respect and care. Will definitely request him for future services.

Review 145 (2024-11-27 - Rating: 5)
Jose did a great job - clean, friendly and fast!

Review 146 (2024-05-29 - Rating: 5)
Fantastic and reliable. Starting using them when they were called Jaffe and the staff still have that same superb professionalism and service-oriented attitude. Highly recommend!

Review 147 (2024-08-07 - Rating: 5)
Updated review. 5 years later: Still happy with the A/C unit which I would still give 4 out of 5 stars to. As long as I change out the filters frequently in the summer, its performing to expectation. What I would give 5 out of 5 stars to is the service Michael Bonsby provides. Service calls are prompt and get results. I have had the same technician (Jason) multiple times to perform both maintenance and address my usual unusual situation which is that ants really seem to love this A/C unit and its wiring - fortunately all under warranty. (For my yard, which is admittedly Ant-Central, apparently seasonal spraying around the unit is a preventative necessity).Original review. My new A/C installation experience: I was quoted a price that was about $2.5 K less than two other estimates. The person performing the quote took measurements of the house and examined the existing (now non-functional AC) and entered all of this information into a computer application that came up with a much smaller unit (1.5 ton) than the other quotes I had. I selected them on the basis of the quote. No additional fees were charged so the quote was accurate. I had a new A/C installed and running 5 days later (great turnaround!). The installation also included a smart WiFi capable thermostat that I am very happy with.Now the bad news... I probably needed the next size up (i.e. 2 ton). What I find is that the new unit sometimes really cannot quite hit the programmed in temperature. Weve had some real heat waves the last few days and on a 100 degF day, the unit just cannot get the house any cooler than 81 and its typical for it to be 2-3 degrees above the set temperature on other days where the heat is not so extreme.Upset? No, not really. It really was a great price and turnaround and I should have questioned how much smaller the unit recommendation was. (In my own defense, the A/C unit that it was replacing was 30+ years old and so aged that none of the estimators were able to figure out what tonnage it was). And... frankly I tend to keep the thermostat set pretty high in the summer anyways so I cant say that Im unhappy with the temperatures Im getting. I would do business with them again.But... passing along this experience because if you are being quoted a unit that is significantly smaller than other quotes, you might want to get them to quote the next size up to you as I dont think their computer application is 100% accurate and/or builds in any spare capacity.

Review 148 (2023-03-27 - Rating: 5)
This past Sunday we moved into our new home and observed a brown spot on a first floor ceiling beneath a second floor shower. Having bought homes before and understanding the irony associated to the new home process, immediately I suspected that the seal beneath the shower had failed.I searched for plumbers on google and Mike Bonsby had competitive Reviews.To my surprise the actual service matches and exceeds reviews. The company dispatched a plumber named Jeremiah who showed up early which was greatly appreciated.Jeremiah communicated during every step of the process: 1. explained the required visit initial cost, 2. explained that he would first diagnose and then price, 3. explained that it would be our choice whether to accept quote and have the leak repaired.We were in the process of moving in furniture during a rain storm at the same time that Jeremiah was working. He saw us struggling with moving a mattress and immediately jumped in to help us move the bed.The repair was properly completed, the price was fair and competitive given that it was a Sunday call.The services were excellent and I would recommend the Mike Bonsby to anyone needing timely and professional plumbing work.

Review 149 (2024-10-11 - Rating: 5)
Expert and efficient evaluation and remediation of the problemVery reassuring that there were no safety issues!Exceptional service!

Review 150 (2024-12-19 - Rating: 5)
Oscar was prompt and knowledgeable. He completed the work as promised.

Review 151 (2024-06-07 - Rating: 5)
Great service. Technician arrived on time, diagnosed the problem, clearly explained it to me, and provided an itemized cost. Very polite and professional, and I would definitely recommend

Review 152 (2024-07-02 - Rating: 5)
This was our first experience with Michael Bonsby. HVAC technician Brandon was very friendly, professional and knowledgeable. It was a good first experience.

Review 153 (2024-07-25 - Rating: 5)
Oscar at Michael Bonsby was professional, thorough and he gave us good information! I would use him again.

Review 154 (2024-11-06 - Rating: 5)
Good job! Jason was quick, efficient and diligent. Problem solved within the hour.

Review 155 (2024-02-07 - Rating: 5)
Michael Bonsby came to our rescue when our old heat pump died in mid August! I got a great value, great new system, all with great service to boot. Carlos and Andrew installed our new heat pump and were amazing. Anthony took care of the sale and made sure we got all the rebates and had an efficient new Heat Pump that would last!

Review 156 (2024-05-24 - Rating: 5)
Mr. Martinez and Mr Clifton were Exceptional in their knowledge, to assess and correct the problem.They were professional and courteous to the consumer Very Refreshing in this day of ageI highly recommend them

Review 157 (2024-05-03 - Rating: 5)
Very detailed and expertise about the issue, Technician full of skill, experience and knowledge about the work. I will continue to have Michael Bonsby HVAC for maintenance of plumbing and Eletrical equipment for my single home.He left me and all my family happy, we find finally great Contractor Company.Thank youThurmont MD, 5.2.2024

Review 158 (2023-11-17 - Rating: 5)
Oscar, my technician was very professional and courteous. He diagnosed the problem and discussed the plan thoroughly with me. He got my system running quickly. I would be very happy to have Oscar as my tech again. And by the way, it seems that I overrode my first review of Zeke. Bottom line both Zeke and Oscar are great assets to your company.

Review 159 (2024-03-01 - Rating: 5)
We are happy to recommend Michael Bonsby HVAC, Plumbing & Electrical— an outstanding home service contractor for ALL things. From the beginning, Kasandra was quick to respond and get everything set-up. She is ready to deal with anything. We sincerely appreciate the responsiveness and the way our salesperson Brandon conducted business. He braved the snow and inclement weather to give us an expert assessment and estimate. We were so impressed with Raul and Joel who installed our HVAC. They were conscientious and methodical and both worked like Trojans to complete the job—at great sacrifice to their personal time. Everybody knows unfortunate and unpredictable events happen, but when they happen in the home services space you want Joe and Liam from Michael Bonsby backing you up. Joe and Liam consistently displayed a remarkable ability to problem solve with confidence and efficiency. Royce and Collin are some of the best electricians in the industry. They do wonders in diagnosing and solving for complex electrical issues. We would be out in the cold (literally) if it weren’t for Royce and Collin. We have recommended Michael Bonsby HVAC, Plumbing & Electrical to others because of our great satisfaction. In fact, we have their expert plumber, Chase, coming out next week to do more work. We look forward to doing business with Michael Bonsby HVAC, Plumbing & Electrical for years to come!

Review 160 (2023-09-26 - Rating: 5)
Oscar & Jose stopped by today and did a fantastic job fixing the water leak on my AC unit located in the attic and installing an ultra violet unit to kill mold. Their work I would rate as top notch and they were very informative of what they were doing, professional, and gave me great value. I bought a service contract from their company and hope to always get them if a problem arises. Thanks Guys!

Review 161 (2024-07-29 - Rating: 5)
Quick, reliable service. Expertly listened and repaired the HVAC. Will use this service again…. Just off of the technician service.

Review 162 (2023-09-15 - Rating: 5)
Oscar and Brian both made our HVAC replacement very manageable! It was a big upset at one of the hottest times of the year and they were both professional and knowledgeable. We were impressed by the quality and value of the work and love our new HVAC system!

Review 163 (2024-10-29 - Rating: 5)
Oscar was great. Hard working. Polite. Very careful and considerate

Review 164 (2024-06-12 - Rating: 5)
Our technician Jonas was very thorough and provided excellent service for our HVAC. He also explained things very clearly so we could understand what are our best options to maintain our HVAC system.

Review 165 (2024-12-24 - Rating: 5)
Our service was great. The Bonsby staff was friendly, professional, knowledgeable, and quickly completed the work. Would highly recommend!

Review 166 (2024-09-12 - Rating: 4)
It took the 2nd installer to correct the poor first installation.Looks acceptable now. Crew did good making corrections..Thank you

Review 167 (2023-10-12 - Rating: 5)
I am posting this for Eric, the technician assigned to see me today. He has a smile to greet you and professionalism that should be emulated. He called before arrival, had his booties ready. Discussed the plan of install and was patient throughout the whole conversation.More reviews on the actual job but Eric is the best and I am glad I was able to connect with Michael Bonsby HVAC.

Review 168 (2024-04-02 - Rating: 5)
After 2 plus years of perfect performance, our new system suddenly decided to take a hiatus overnight when temps dropped to the 20-30’s after daytime highs of 55+.Haddon Baile was sent out to diagnose and resolve the issue. We discussed the issue with him and he checked everything out, After thorough analysis, he concluded that our T6 Thermostat was malfunctioning and reprogrammed it, with the recommendation for a replacement thermostat if the issue reoccurred.Following a reoccurrence two nights later, I called the 24 hour number to request that Haddon return with a replacement thermostat. (I will add that our past company only had daytime hours!)Haddon returned later that morning with a new Ecobee thermostat, which following installation and setup, had the system running even better that it did before! What I especially appreciate with our new thermostat is the additional functionality provided.Haddon also took time to cover a few questions which I had compiled re. maintaining the system for maximum efficiency and longevity. Additionally, he gave us an alternative recommendation for air quality which I am currently researching.

Review 169 (2024-12-18 - Rating: 5)
On time, corrected problem, and set up an equitable service contract. Great company!

Review 170 (2024-08-10 - Rating: 5)
Love love love Jason. Friendly and knows his stuff. I 100% trust his recommendations

Review 171 (2024-01-23 - Rating: 5)
We woke up to little heat in our home last week. Michael Bonsby company sent Tariq Rao - technician- out quickly. He called before coming and immediately found the problem and also provided helpful tips to keep our system running better in the future. We highly recommend Tariq and company.

Review 172 (2024-03-10 - Rating: 5)
I had a wonderful experience working with Bonsby and their employees Brandon, Liam, and James. I wanted to switch from a furnace to a heat pump and move the location so that it tied into the ductwork in a new place. This involved a tricky change of location of an air return. The team worked very closely with me to help me select a system that would work best for my situation (a ducted mini-split) and design the new ductwork to eliminate a large amount of bulkhead in a basement bedroom. They went above and beyond in fixing a few things that probably were installed incorrectly by previous technicians, and giving me a system that worked for me all at a reasonable price. Highly recommend!

Review 173 (2024-12-26 - Rating: 5)
Jason was very knowledgeable and easy to get along with.

Review 174 (2024-12-30 - Rating: 5)
Spent a lot of time with us. Very satisfied.

Review 175 (2024-12-02 - Rating: 5)
On time on a short notice, superior work, kept owner informed. A+++

Review 176 (2024-03-14 - Rating: 5)
Weve been using Michael Bonsby for over 15 years. Wonderful service and people. Kerrie and Oscar took great care of us.

Review 177 (2024-12-23 - Rating: 5)
Courteous, well informed, punctual. Would use Jonas again, given a choice

Review 178 (2024-10-10 - Rating: 5)
Eric was friendly and knowledgeable. Very happy with his service.

Review 179 (2024-10-15 - Rating: 5)
Eric was excellent. On time, friendly, and very helpful. 5/5

Review 180 (2024-06-03 - Rating: 5)
Yonas, stopped by [hvac off line.]Called my plumber who had recommended Bonsby I was talking to my plumber while Yonas was geting my unit back on line. End result Yonas replacing gas furnace in two days. Sounds like a big Kudos to me.

Review 181 (2023-09-15 - Rating: 5)
Electrician was prompt. He called ahead and arrived on time. I explained issue and he replaced GFI outlet. Assistant checked the circuit breakers and tightened a few wires. They finished quickly and actual costs were right on the estimate. Very professional and pleasant.

Review 182 (2024-08-12 - Rating: 5)
Oscar was outstanding and professional! We would request him again.

Review 183 (2023-10-12 - Rating: 5)
I was extremely pleased with my experience. Everything went well - site visit to discuss HVAC replacement options, reducing the cost in response to a competing quote, numerous texts to keep me informed, and professional installation. I would highly recommend Bonsby.

Review 184 (2024-06-13 - Rating: 5)
Great job. Cleaned up after himself. Came up with a smart fix for our problem and we are already feeling the improvements in our airflow. Couldn’t be happier.

Review 185 (2023-09-22 - Rating: 5)
Very knowledgeable and very professional technician. The technician, Oscar Diaz, was able to find the problem and offered several options to fix the problem. Fast and efficient, and he was able to fit us into the work schedule without delay. I would definitely call them again whenever I have need. The technician. Oscar Diaz, was great. He did a great job and got the system running like new! We are happy the system is working great! Thanks! Job very well done! Five Stars!!!!!