Roto-Rooter Plumbing & Water Cleanup

Located in Gainesville, Georgia

Address: 311 Green St Ste 209-B, Gainesville, GA 30501, United States

Phone: +1 770-779-0004

Rating: 5

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-30 - Rating: 5)
Mang was an awesome technician. He was fast, thorough, and efficient! He was kind and easy to work with!The price was very high for regular maintenance but we did like the technician!

Review 2 (2024-08-22 - Rating: 5)
The team scheduled us quickly and Stefan, our technician was very nice. He completed the service quickly and everything seems to be holding up. I will say it was a bit on the steep side, but we understand everything costs more these days.

Review 3 (2024-11-11 - Rating: 5)
Mang is very experienced, very knowledgeable and good at what he does. He went above and beyond to get me the help I needed for my plumbing job. He did an excellent work. I will recommend him 100% for any kind of plumbing issues.

Review 4 (2024-12-19 - Rating: 5)
Mang is professional, on time , and very knowledgeable. I felt confident we would find a solution to my leak, and we did ! He took the time to explain to me exactly what was going on, so I would be able to confidently make my next steps into this repair. Thanks Mang ! -Kristen

Review 5 (2024-11-14 - Rating: 5)
Mang was very meticulous every step replacing my hot water heater. He explained everything he did and checked everything before he left. I really appreciate the same day service and he took his time. I really appreciate him. Thanks 😊

Review 6 (2024-12-02 - Rating: 5)
Mang did an excellent job coming out to my house on Friday evening after Thanksgiving to fix a plumbing issue in my kids bathroom. He arrived around 10:30pm and left at 1:20am. Fixed issue, cleaned bathroom and provided updates along the way.

Review 7 (2024-10-01 - Rating: 5)
I had a great experience with Roto~Rooter. The service tech, Mang, was prompt and on-time and got the job done in a very efficient manner. Was pleased w the work and recommend them !

Review 8 (2024-12-30 - Rating: 5)
Mang was great. He reassured me he would handle my issue with no problem. And so far it looks like he did. Thanks Mang.

Review 9 (2024-08-21 - Rating: 5)
I had an emergency plumbing issue and called Roto Rooter. They came out within an hour. The technician (Stephon) was very professional and informative, he took care of the issue and answered any question that I had. I would definitely recommend and use them again.

Review 10 (2024-10-05 - Rating: 5)
I must be honest - a few years ago; I had a very bad experience with Roto-Rooter. I’ve never used them again, but I will tell you they had refund my money back then that’s how bad that was; but tonight Mang restored my trust in Roto Rooter! He was very prompt, very professional and Wise! In addition, his customer service was second to None! Mang has restored my trust and I will definitely use Roto-Rooter again, but I would always want to use him only if that’s OK

Review 11 (2024-10-14 - Rating: 5)
Mang is an outstanding plumber! He carefully sought out the issue and provided me with options. When it was said and done, the job was completed with excellence! I would recommend him to anyone!

Review 12 (2024-12-24 - Rating: 5)
Rotor Rooter sent a serviceman to my house within 45 minutes of my call at 7:30 PM on 12/22/24. The service technician was Mang Kim. Our problem was that our bottom floor toilets weren’t flushing properly. Mang opened the sewer traps outside and confirmed the blockage. After running a snake through the pipe, he cleared the blockage. However he took additional procedures and determined that we have roots which pierced our sewage pipe. I’m hopeful that the Roto Rooter team that is coming tomorrow to address the pipe repair is as conscientious and effective as Mang Kim was tonight.

Review 13 (2024-11-28 - Rating: 5)
My plumber Mang was excellent. He was incredibly polite, knowledgeable and worked swiftly. Would definitely recommend!

Review 14 (2024-12-20 - Rating: 5)
Mang was very professional. He came in assessed the issue and explained what he was about to do. He allowed me to watch and answered all questions I had. Appreciate your help Mang !!

Review 15 (2024-12-21 - Rating: 5)
The tech (Mang) did a great job fixing the leak! He was at my house within 45 min at 1 am on Saturday morning! Thank you for having 24 hour service!

Review 16 (2024-10-17 - Rating: 5)
Mang was awesome. He explained everything he was doing plus showed us the video of the drain. Thanks for giving us back our kitchen sink.

Review 17 (2024-10-31 - Rating: 5)
Many Got us fixed super quick, unfortunately the fix didn’t hold and we ended up a second day without water and a leak into our neighbors yard but he fixed it super fast

Review 18 (2024-10-24 - Rating: 5)
Mang was very polite and professional! He did the job and explained why this happens and was very informative. Will be calling Roto-Rooter for anymore problems in the future. Thank you mang !

Review 19 (2024-07-02 - Rating: 5)
Mike gets a 5-STAR rating from our family for sure!!! So glad we called Roto-Rooter and that we met Mike. He saved our day. We appreciate his expertise and professionalism. Our kitchen is the hub in our house and the sink was badly clogged. Mike arrived, assessed , and explained the situation. He went right to work to get this resolved. He is polite, respectful to keep area clean while working. He shared knowledge on maintenance of keeping good flow and the condition of pipes. We are so pleased with the fantastic job he did and getting our kitchen back up and running. We will trust Mike with any and all plumbing problems in the future! Thank you.

Review 20 (2024-12-14 - Rating: 5)
Infact I will recommend Mang and his friends Khup Job well done and on time . Excellent job guys thanks for saving my house through your hard work. Justice.

Review 21 (2024-11-10 - Rating: 5)
MANG did an outstanding job. Quick response, knew what he was doing, and was friendly! Definitely will use his plumbing services.

Review 22 (2024-12-19 - Rating: 5)
Mang was very diligent. He diagnosed the problem. Gave suggestions. Fixed the issue fast. Very respectful and courteous. Definitely a great employee to have on the team.

Review 23 (2024-06-27 - Rating: 5)
The first plumber and his field supervisor were great. They explained what needed to happen and set up the claim through our home insurance. Unfortunately, communication has been lacking a bit. I was told to meet them between 10-1 the next day, I called out of work and went and waited. No one called me. I found out when my boyfriend called that they were called to another project and they weren’t coming. Needed a little better communication there. They also were going to have a plumber come and turn on the water and he never showed.

Review 24 (2024-12-27 - Rating: 5)
Called and they were here within a few hours. Mang did a great job!

Review 25 (2024-07-09 - Rating: 5)
Mike was AWesome!!! He was able to co.ein and correct my issue immediately with smile on his face and educated me on piping and plumbing. Giving out additional service by contacting your water restoration dept for any other issues. Amazing Service!!

Review 26 (2024-09-26 - Rating: 5)
The plumber/service technician Mang Kim was very helpful, responsive, on time and fixed the issue. Very happy with the service and work performed.

Review 27 (2024-09-01 - Rating: 5)
Ivan and Tran were very polite and thorough! Appreciate their hard work on a holiday weekend for a troubled toilet in our master bath.

Review 28 (2024-09-21 - Rating: 5)
Mang is a very good plumber, he quickly fixed my leak. However, I do not agree with Roto-rooter expensive pricing for a small copper pinhole leak.

Review 29 (2024-11-09 - Rating: 5)
Mang Had the part needed to replace the sump pump. I can barely hear the new sump pump compared to the old one:. Awesome! It took some time but it was worth it

Review 30 (2024-11-30 - Rating: 5)
Very professional and timely with repairs. I will use them again. Highly recommend them for any one looking for a fast and efficient service.

Review 31 (2024-07-04 - Rating: 5)
Mike was amazing. He came in and reassured that he could get the job done correctly this time. He explained everything and made sure it was done properly. I really appreciate him!! He will be the reason I well return!!!!

Review 32 (2024-08-27 - Rating: 5)
Great service, very punctual. I had a clogged toilet that they fixed quickly. Ivan was very informative and professional. Thank you! 100% recommend!

Review 33 (2024-04-03 - Rating: 5)
Exceptional service! From the moment I reached out with my inquiry, the team went above and beyond to assist me promptly and efficiently. My tech Tarell was incredibly knowledgeable, courteous, and attentive to my needs. Not only did he resolve my issue swiftly, but he also provided additional tips and suggestions to enhance my experience. Overall, Im thoroughly impressed and highly satisfied with the level of service provided. I wouldnt hesitate to recommend to anyone seeking top-notch service. Keep up the fantastic work!

Review 34 (2024-11-16 - Rating: 5)
5 star rating. Mang did an excellent job in solving the drain problem. Highly appreciated and recommended.

Review 35 (2024-10-01 - Rating: 5)
Mang came in our home and did exactly what we expected. Its 2024 he is a Great Rotor Rooter example He is who I want to visit my home the next time anything like this happens. Thank you Mang

Review 36 (2024-08-17 - Rating: 5)
My experience was amazing Ivan Z. Was very efficient and knowledgeable with great customer service !! I will definitely be using Roto-Rooter Again!

Review 37 (2024-09-30 - Rating: 5)
Mang was prompt, knowledgeable and took care of all my plumbing needs and showed me how to maintain my system to make sure future problems do not occur. Give this man a raise! Thanks Mang!

Review 38 (2024-06-22 - Rating: 5)
Excellent service! Cin went above and beyond my expectations in clearing a clogged sink. He was professional, punctual and cleaned everything thoroughly after the clog was cleared. Highly Recommended!

Review 39 (2024-06-28 - Rating: 5)
Russell was extremely knowledgeable and very helpful! We had a small leak in one of our pipes and he was able to fix the problem super efficiently!

Review 40 (2024-06-11 - Rating: 5)
Mike, the plumber, worked tirelessly from 10:00 am to 4:40 pm to fix 5 plumbing issues I had at home. Now everything looks great and the job was done with quality with a 6-month guarantee. I am very pleased 😀!

Review 41 (2024-10-19 - Rating: 5)
Called late lastnight and had the problem fixed within an hour. Prompt and efficient. Very pleased the service tech Mang K

Review 42 (2024-12-29 - Rating: 5)
Mang did a very good job with his services!

Review 43 (2024-07-01 - Rating: 5)
Mike was fantastic!!! He was knowledgeable, clean and professional. He also was very quick and put my mind at ease. Thank you for all your hard work!!!!

Review 44 (2024-10-04 - Rating: 5)
One of the best plumbers very honest and did a great job coming to our home after hoursThank you Mr. Mang

Review 45 (2024-06-21 - Rating: 5)
Russell was super helpful and professional. Explained everything to us very thoroughly and was quick to show up on site. Can’t recommend him more!

Review 46 (2024-11-17 - Rating: 5)
Knowledgeable. Arrived right on time. Fixed the problem quickly and efficiently. Friendly. Would definitely use again.

Review 47 (2024-12-18 - Rating: 5)
Mang did an amazing job. Quick, proficient, and professional. Excellent!

Review 48 (2024-11-04 - Rating: 5)
Very professional work and understand the needs. I totally recommend their service with positive results.

Review 49 (2024-04-08 - Rating: 5)
I had an unexpected water leaking issue in the backyard Sun night. I called and they could have sent someone out that night in 2 hours but I didnt want anyone working that late. Mon morning Cam (Cameron) came out and he was awesome. He provided much education as to possible problem(s) and he was right. He worked in a timely manner and Id definitely ask for him to come back if services needed again.

Review 50 (2024-02-11 - Rating: 5)
My Plumber Roger was a complete professional. He was able to get to my home in record time, and was able to diagnose the issue. I was worried that this job was going to cost an arm and a leg. Roger explained everything thoroughly and let me know what the price would be and it was a fair price. Thank you Roger I recommend Roto router and I especially recommend the plumber who’s name is Roger to do your work in the future and then all your plumbing needs thank you all again five stars easy.

Review 51 (2024-08-26 - Rating: 5)
They did a great job!! Very professional and got it all done the same day.

Review 52 (2024-08-28 - Rating: 5)
Kostadin was fantastic! Came quickly and resolved our problem. Also gave advice on how to prevent future problems.

Review 53 (2024-04-20 - Rating: 5)
Cam was very clear in his communication and thorough in assessing the issue. He did not appear to be in a rush and wanted to ensure the job was done properly. He also tried to give us the most inexpensive yet effective option.

Review 54 (2023-06-20 - Rating: 5)
The service was super professional. I had no idea that so many issues were happening with just a leak in my faucet. But I felt completely up to speed after my visit and I know that the assessment was super thorough! Amazing work. I didn’t even know how to file a claim with my insurance but the process was so easy and I for amazing help the entire time.

Review 55 (2024-08-06 - Rating: 5)
Excellent service!!!!! 10 out of 10 stars!!!! Highly recommend Kostadin (Licensed Master Plumber) for anyones next job/need.

Review 56 (2024-01-14 - Rating: 5)
Amazing job! Friendly, fast, and thorough. We had a terrible clog this holiday weekend, and they had it cleared in no time with a 6 month guarantee. My family will definitely be using them again if ever needed, and will be recommending them to others.

Review 57 (2024-10-13 - Rating: 5)
Mang was very knowledgeable and resolved my issue in a timely manner. Excellent service!!!

Review 58 (2024-06-21 - Rating: 5)
Russell was great! He took the time to explain everything and made sure all of our questions were answered !

Review 59 (2024-12-04 - Rating: 5)
He was great and very efficient…. He left the house in perfect shape!

Review 60 (2024-12-02 - Rating: 5)
Had a water heater emergency at a rental property and they were out within 2 hours to fix the issue!

Review 61 (2024-12-26 - Rating: 5)
Our service technician, Mang Kim, did a wonderful job!

Review 62 (2024-04-18 - Rating: 5)
Knowledgeable, competent, and compassionate our words that I would use to describe service technician Cameron Warnock. I had an unexpected emergency that resulted in water spewing everywhere. Mr. Warnock arrived quickly, assess the situation and clearly communicated how things could be remedied. There were no surprises with the cost, except that it was a little cheaper than his initial quote. I would highly recommend him to anyone dealing with a plumbing problem.

Review 63 (2023-08-25 - Rating: 5)
Matt was professional and was able to diagnose my issue quickly. He immediately began work after providing me a fair quote regarding the work I needed. Shortly thereafter my issue was resolved and Matt was on his way. Thanks for your professional and prompt service.

Review 64 (2024-04-18 - Rating: 5)
I’m pleased. This is the 2nd visit from Roto-Rooter. The plumber explained thoroughly my issue. And unlike the 1st tech, he took the time to narrow down the problem and fix it! I can proudly say now that I’m glad I made this call to Roto-Rooter! All I wanted was good water pressure and the comfort to know I can depend on this company to ensure I get results even after being initially dissatisfied!

Review 65 (2023-06-22 - Rating: 5)
I had a sewage problem and called RotoRooter. The representative was able to get a technician out today. Bradley was assigned to us. Soon after receiving a text to confirm when he was coming, Robert, the Field Supervisor called to assure us that he would come behind the technician to make sure everything was going as it should.Bradley got here and explained thoroughly what was needed and went over pricing. He was very professional and patient with me as I took a minute to understand what was happening. Ten minutes later Robert showed up as he said he would. Bradley used a snake to begin clearing the line.Unfortunately, the equipment had a malfunction and could not finish the job. Robert informed me that there would be another RR technician on the way within the hour. He apologized for delay and said he would stay in the area so that he could come back to see the job through.Sure enough an hour or so later, Saw, a friendly RR technician, came and finished the job. Robert stopped back by to make sure all was well. I appreciate the thorough and professional service by all 3 guys. They could only clear part of the pipe line as the “City” portion of it was blocked and we needed to call them to come out to take a look at it as well.Thank you for the good service today and on short notice.

Review 66 (2023-08-25 - Rating: 5)
Mathew was very professional and showed extreme knowledge and compassion to what we were experiencing! We had a major leak and he got here in a very timely fashion to help guide us! Will definitely recommend him! Thanks Mathew!

Review 67 (2024-06-06 - Rating: 5)
Easy and super fast!! Same day service!Beyond friendly and went above and beyond to explain what we can do to prevent future issues! Thank you Cin + Roto-Rooter!!!

Review 68 (2023-03-05 - Rating: 5)
Russell was GREAT. Very knowledgeable of his job and about what hes saying & doing. Big kudos for him staying & answering our questions ON HIS BIRTHDAY.Robert was extremely nice and did a great job with getting all the insurance paperwork and claims started for us. And the camera tech was great.Great team work

Review 69 (2023-02-11 - Rating: 5)
They were able to send someone out to replace two sump pumps the same day that I requested service, within just a few hours. The tech Stefan went above what was asked and pricing didn’t change when he realized a little more would be needed than expected. Grateful that he took the time to explain maintenance and care and make recommendations for future projects that will make my system more reliable and efficient. Will use them again and recommend to a friend.

Review 70 (2024-11-16 - Rating: 5)
Mang Kim was super nice and great customer service.

Review 71 (2024-06-20 - Rating: 5)
Cin was prompt, professional, and quick. Diagnosed my issue with my garbage disposal, repaired it perfectly. Great service!!

Review 72 (2024-09-24 - Rating: 5)
Mang Kim, was professional and completed the work at hand, I would share it with my friends and family…

Review 73 (2023-07-23 - Rating: 5)
Shane was so helpful and informative about all of the issues pertaining to a leak in our basement. He thoroughly examined our sump pump and water heater and was able to give a diagnosis of what the issue was. We couldn’t have asked for a more knowledgeable and friendly Technician to come out and help us, especially on a Sunday. We are so thankful.

Review 74 (2024-12-23 - Rating: 5)
Mang did an excellent job fixing my main line

Review 75 (2024-07-08 - Rating: 5)
Cin showed up prepared to do the work, got right to it and took care to ensure there was no water damage to my house after disconnecting my washing machine.

Review 76 (2024-10-30 - Rating: 5)
Many was great. He did a super job on our drains

Review 77 (2023-07-12 - Rating: 5)
Shane Silva was exceptional. He provided a lot of insight into the complicated nature of condo/commercial plumbing. He was very friendly and answered all the questions we had. I would definitely recommend him to anyone looking for a great plumber!

Review 78 (2023-03-16 - Rating: 5)
Stefan was here within an hour of my request for a service call. He had the injector pump in his van and installed it and its working just fine. He explained what was wrong and what he needed to do and got it done quickly. He was pleasant and very professional. I will recommend Roto Rooter to all of my family and friends !!!

Review 79 (2024-06-28 - Rating: 5)
Cin was very helpful and completed the repair work promptly. I appreciated his work!

Review 80 (2023-05-21 - Rating: 5)
Lester came out to our apartment within 30-45 minutes after a plumber from the same company determined we had water damage on a Saturday night. As a water restoration supervisor he was quickly able to assess the situation and take a water/moisture map of the area with the leak. He provided us with so much insight and advice to help us in our situation. He’s friendly, willing to actually take a look at our situation and not diminish our issues, even if it was 10pm on a Saturday evening. I appreciate him being able to come on a weekend evening just to help us figure out our water damage situation and willing to contact my apartment managers on Monday.Plus, he was super nice to our cat Pumpkin.

Review 81 (2024-07-08 - Rating: 5)
Excellent service by Cin kap. He was very efficient, quick and knowledgeable.Highly recommend.

Review 82 (2023-06-11 - Rating: 5)
Service tech Ryan did a great job locating the issue that was causing the leak. He replaced the trouble valve and pump and made sure the installations were working properly. Overall I was satisfied with the professionalism and efficiency of the service I received.

Review 83 (2023-09-04 - Rating: 5)
Chris was very knowledgeable, personable and we are very glad he was on site this afternoon! He was thorough, explained all the steps of the process and gave some tips on how to prevent the sort of clogs we were experiencing, from not happening as frequently as we have experienced in the past. Thank you!

Review 84 (2023-05-08 - Rating: 5)
Saw assessed the blocked kitchen sink drain, communicated his findings and what to expect. He inquired if I wanted to proceed with the job. His professionalism and expertise was great. He even corrected the work done by a previous plumber.He got the job done at a fair rate and provided his recommendations.Yes, I will use him again, when I am in town and need a plumbing work.Thank you, Saw

Review 85 (2024-12-28 - Rating: 5)
Mang was excellent, punctual, polite and efficient.

Review 86 (2024-06-25 - Rating: 5)
Tyrone helped us right away! Literally fixed the problem in 3 minutes! Thank you for the help and we will definitely call you guys next time

Review 87 (2023-08-11 - Rating: 5)
Absolutely incredible service!!! They responded quickly and found the issue. They were unable to fix the clog because it was on the city side. Roto-Rooter supplied me with all the footage from the snake cam which helped the city to resolve the plumbing problem:) Nothing but great things to say about the two guys who can out and incredible customer service Roto-Rooter has:)

Review 88 (2023-03-21 - Rating: 5)
We had an issue with our main line. Since it was the weekend, I was hesitant to contact a plumber on a Sunday. Since Roto-Rooter is available 24/7 and they guarantee their work, I called them and a technician arrived within the hour. Sung, our technician was thorough and meticulous. He identified the issue and went above and beyond. When the same issue occurred weeks later, I requested Sung. Since he knew where the issue originated, he immediately went to work. Again, he was thorough and completed the job with excellent customer service.

Review 89 (2023-09-04 - Rating: 5)
Matt C. was absolutely amazing to work with and very customer service oriented. He kept in constant communication with me through my repairs and answered any questions I had. I am very grateful for the repairs and professionalism!

Review 90 (2023-07-29 - Rating: 5)
Shane came out to help us repair a wobbly toilet. He was knowledgeable, friendly, kind and patient when explaining what needed to be done. Overall great job and great experience.

Review 91 (2023-06-28 - Rating: 5)
Saw and Mel showed up quickly, knew within minutes what the problem was, and set about repairing my issue. Though I ultimately had to buy some new hardware for the sink, they indicated that the fix would solve my problem for much longer than my previous “fix” did. They were responsive, professional, and I would recommend them to anyone. Thank you!

Review 92 (2024-09-15 - Rating: 5)
Mang did an exceptional job. Thank you so much

Review 93 (2023-10-01 - Rating: 5)
Chris from Roto-Rooter Plumbing provided me outstanding service. He went out of his way to make a chaotic and stressful water leak situation easier to deal with. Will certainly recommend this company to others as well as use again.

Review 94 (2024-12-23 - Rating: 5)
Mang was courteous and provided great service!

Review 95 (2024-07-11 - Rating: 5)
Great service! Was able to diagnose the problem well and saved me a lot of money.

Review 96 (2023-09-02 - Rating: 5)
My technician Robert was so polite and helpful. He explained the issues showed me the problem. Showed me the fixed issues. He was professional and very educated on what he was doing. very pleased with the service

Review 97 (2024-06-05 - Rating: 5)
Have a pipe leak , had a follow up supervisor come out believe his name was Cory he was very professional and respectful and explained things thoroughly.

Review 98 (2023-04-13 - Rating: 5)
I have a water heater recirculating pump that started to leak. Ryan came over and helped me with the leak, then came back days later to install a new pump. He was timely and answered all my questions and also explained some general maintenance he recommended that I perform to increase the lifespan of the system. Excellent work!

Review 99 (2023-06-23 - Rating: 5)
I cant say enough good things about my experience. I was fortunate to have Saul work on my drainage issues. He was so informative and helpful. The customer service was top tier and he went above and beyond what was asked of him. I definitely recommend Roto-Rooter for all you plumbing needs. Most importantly ask for Saul.

Review 100 (2025-01-04 - Rating: 5)
Many did an awesome job for me !

Review 101 (2023-05-18 - Rating: 5)
We had the pleasure of having Saw come to our home to help with a leak that was impacting the kitchen ceiling. We had a few other people check it out in the past, from other companies. Saw was the only professional who was able to find the actual problem.Something else that was greatly appreciated was the fact that he immediately placed covers over his work boots as he entered our home.

Review 102 (2023-05-02 - Rating: 5)
The Salesman, Mr. Lester Bradley was very professional with his approach to my issues. In addition, he spoke with my Home Ins. Co. directly and I was advised to put a Claim it, for which I did. Without the help and knowledge of Mr. Bradley, I would not have gotten through such a tragic event.Thank you,Cassandra Riggins (5 Stars ✨️)

Review 103 (2023-08-18 - Rating: 5)
A plumber ditched on me at the last minute. Due to my property being in a condo, the water supply had to be shut off for the entire building for a set amount of hours. roto rooter was able to get a plumber out asap. Chris the plumber that helped me out, was knowledgeable, respectful of my place and helpful. He is a great representation of Roto rooter! Definitely will use the service again

Review 104 (2024-04-13 - Rating: 5)
Roto Rooter sent out a plumber named Tarell. He was courteous, professional and quickly got to the root of my plumbing issue. I would definitely refer Roto-Rooter and Tarell to a friend.

Review 105 (2023-07-18 - Rating: 5)
Saw and Mel came to fix a leak in a pipe under the kitchen. They were fast, efficient, and very clear about what needed to be done so there were no misunderstandings. They were very pleasant.

Review 106 (2023-08-18 - Rating: 5)
Chris was awesome! He has a sweet spirit, knowledgeable, and professional. Chris explained everything he was doing so I could understand it. If I need Rotor-Rootor again I want Chris to do the job.

Review 107 (2024-12-02 - Rating: 5)
Mang Kim was knowledgeable, thorough, polite and personable.He put on booties without my asking and treated our home with care.

Review 108 (2023-08-26 - Rating: 5)
We had Matthew as our service and he was very delightful. We had a really good experience and service with him. We really appreciate his hard work and dedication.

Review 109 (2024-06-11 - Rating: 5)
The service technician was here within an hour and carefully explained the repair and cost. I would use them again!

Review 110 (2023-09-10 - Rating: 5)
Our plumber Christopher was incredibly professional and took care of our plumbing issues, he went above and beyond for us and price was very reasonable, will definitely use Roto Rooter again in the future!

Review 111 (2023-07-24 - Rating: 5)
About 2 weeks ago, we had water leaking from the kids upstairs shower/bathroom area down to our bedroom on the main floor. A Roto-Rooter technician came to our house and ran some water testing for over 30 minutes and couldnt come up with the source of the leakage or a diagnosis. But he charged us a diagnostic fee and said for us to use the bathroom as much as possible and to call Roto-Rooter back if the leak happens again. Two weeks later, we called back Roto-Rooter on a Sunday morning when the same leak mysteriously happened at 6am while the kids were all asleep and no one using the bathroom. Luckily for us, this time Roto-Rooter sent us Ryan who was a very professional technician. Not only was he competent in diagnosing our plumbing problem that his colleague wasnt able to do just two weeks prior, but he also took the time in helping us get the payment issues (not paying 2 diagnostic fees) resolved. Ryan showed us that all plumbers are not created equal even if theyre from the same company. We highly recommend Ryan for anyone with plumbing issues.

Review 112 (2023-05-01 - Rating: 5)
Lester Bradley was very great and professional! He went above and beyond making sure I understood what was going on with my home. I wish him the best with his future.

Review 113 (2024-12-10 - Rating: 5)
Mang Kim did a great job!!

Review 114 (2024-08-11 - Rating: 5)
Shane was very helpful! Fixed the leak quickly

Review 115 (2024-08-18 - Rating: 5)
I have had to call them a few seperate times and each time they have been timely,respectful, & informative. They were able to help get the work that was needed completed on the spot while keeping the area clean & explaining things to me in a way Id understand. I would definitely recommend them to friends and family. And if I need a plumber in the future Ill be calling them

Review 116 (2022-12-30 - Rating: 4)
Although my appointment was set for the same day, a technician didnt show up until the next day. I was told it was due to the freeze but the communication to that effect was lacking.once Christian showed up, he was professional, kept me up to date throughout the process and Im very pleased with the work done. I would definitely call again if an issue occurs.

Review 117 (2024-11-11 - Rating: 5)
Mang, from Roto - Rooter did an excellent job, more dedicated, laser focus while performing his job. Would recommend him to any if need be.

Review 118 (2023-09-14 - Rating: 5)
Matthew did a wonderful job repairing my garbage disposal. He was very professional and helpful. I really appreciate the same day service.

Review 119 (2023-03-23 - Rating: 5)
Wayne and Thomas arrived to help cure very slow water drainage in my 4 upstairs sinks and spare bathroom tub. They were both very polite, professional and answered a multitude of probably dumb questions from me. They found significant blockage in the master bathroom shower and fixed that too. Wayne also took a phone call from me several hours later to answer another dumb question. Also the office staff I spoke with several times were also very professional and polite. Easy to give this company 10 out of 10!

Review 120 (2024-11-26 - Rating: 5)
Mang is the best! Fast efficient friendly!!! Thank you for saving us this evening

Review 121 (2024-04-05 - Rating: 5)
Cameron was an excellent worker and was very thorough! He did an awesome job fixing my garbage disposal!

Review 122 (2024-04-06 - Rating: 5)
The technician was prompt and resolved the problem that I had with ease. If you need a plumber, don’t hesitate to reach out to them.

Review 123 (2024-04-05 - Rating: 5)
Cameron did a great job with my bathroom. He was on time, he was professonal, and fixed the issue to my satisfaction.

Review 124 (2024-04-04 - Rating: 5)
Very professional and really knew what he was doing.Even though I didnt use his service he was courteous.

Review 125 (2023-02-11 - Rating: 5)
I had a great experience. Shawn went above and beyond to improve the sink and I am glad I could get someone to come out late at night. I am very satisfied with everything he did.

Review 126 (2023-03-29 - Rating: 5)
Thomas and Wayne were amazing! They were thorough and took the time to explain what they were doing and answered all of our questions. They even provided helpful tips to prevent future issues.

Review 127 (2024-08-19 - Rating: 5)
Fixed it with no problem and didn’t take long at all

Review 128 (2024-12-06 - Rating: 5)
Mang was awesome! He fixed my problem and had great customer service!

Review 129 (2023-05-14 - Rating: 5)
Lester Bradley , was amazing and very professional in what he did with the job . He got the job done and thoroughly explained the steps of what’s going on . I highly recommend Lester . He did such an amazing job 10/10 STARS!

Review 130 (2024-07-11 - Rating: 5)
Very quick service call (within an hour) and a very friendly and knowledgeable service person.

Review 131 (2024-08-20 - Rating: 5)
Prompt, professional, calm and extremely helpful! Highly recommend!

Review 132 (2023-04-21 - Rating: 5)
Kitchen sink was draining super slowly. After a week of DIY attempts, we called a plumber. Saw came out to help us, and he did an excellent job- used a snake that cleared the block 65 ft deep! It only took about an hour, too.

Review 133 (2023-09-14 - Rating: 5)
Matthew was incredibly timely, courteous, clean, and professional, and he really went the extra mile to help me out. It’s good to know I have a reliable plumber I can trust.

Review 134 (2024-12-07 - Rating: 5)
Tech Mang, was professional and quick resolve my problem

Review 135 (2024-10-09 - Rating: 5)
I called to fix a problem and they came right away. Not only the guy name Mang was very helpful, but also fix the issue right away. From now on I have them on a speed dial in case I need a plumber.

Review 136 (2023-07-22 - Rating: 5)
They are great. Called and same day showed up to look at it, let us know the problem, and fixed iit. Very helpful with other things and explained any questions I had. I would recommend

Review 137 (2024-12-06 - Rating: 5)
Outstanding, quick response, very professional. Thank you Mang

Review 138 (2023-03-16 - Rating: 5)
Same day water heater replacement. More expensive than I would have liked, but what isnt these days? The technicians arrived quickly and had the unit replaced quickly as well. Good stuff.

Review 139 (2023-03-21 - Rating: 5)
Roto was able to send out a tech the same day I called to double check work previously done by another tech after some leaking. Violin, the second tech was awesome and provided insight on what the first tech did and gave additional information on the underlying issue with the plumbing leading to the toilet which he fixed.

Review 140 (2023-07-24 - Rating: 5)
Adair (the technician) was very knowledgeable and helpful during a desperate time. He came to my house quick in the middle of the night. Adair was so kind and professional and completed the job in a timely manner.

Review 141 (2024-10-11 - Rating: 5)
Mang was very efficient and was able to get the job done. He thoroughly explained the problem and the steps he was taking to fix him. If you can personally request someone, please request for Mang!

Review 142 (2023-02-05 - Rating: 5)
Shawn and DeShaun, along with the field crew, were extremely knowledgeable and helped to resolve the problem timely. They understood my concerns and worked with me to determine the best solution. I would definitely work with them again. Thank you!

Review 143 (2024-06-22 - Rating: 5)
Russell was very helpful and explained his work thoroughly.

Review 144 (2023-02-08 - Rating: 5)
Shawn was a phenomenal plumber. He was patient, attentive and informative. His customer service was great. Will be doing business again.

Review 145 (2022-12-26 - Rating: 5)
Im very thankful that despite the large demand for service in my area, the company made the effort to respond on the day of my request. The technician repaired the damage, even though he had to be in the freezing cold during the entire time of the repair.

Review 146 (2023-02-08 - Rating: 5)
Kamal and Justin were prompt, friendly, and offered me fair options. Work was completed in good time and they cleaned up afterward. Highly recommend!

Review 147 (2023-02-15 - Rating: 5)
My technician was Al and he was prompt, professional, and very knowledgeable. He was able to see and resolve the problem quickly despite my not knowing much on what was going wrong. I would definitely highly recommend

Review 148 (2023-03-22 - Rating: 5)
Very nice young man..( had to listen to me talk too much! )On time, polite, answered all of my questions in a very nice way. Thank you so much for putting in a new disposal for me! I will call if/when service us needed in the future! Thanks Paul!

Review 149 (2023-05-04 - Rating: 5)
Violin did a great job replacing water pressure regulator. He took time to explain the issue and even offered some tips on how to maintain normal routines. Strongly recommend Violin.

Review 150 (2023-05-19 - Rating: 5)
Lester and his crew were very responsive and professional. They diagnosed my water heater issue quickly and did a great job!!

Review 151 (2024-06-21 - Rating: 5)
Russell help me with my plumbing issue. I would recommend him anytime someone need needs help

Review 152 (2023-05-20 - Rating: 5)
Mr. Saw was very knowledgeable and helpful! He walked us through the plumbing issues and was very kind and informative the whole time! Highly appreciated and recommended!

Review 153 (2024-01-27 - Rating: 4)
While Roger wasn’t able to fix the issue I was having, he was extremely knowledgeable and professional with his time!

Review 154 (2023-07-20 - Rating: 5)
I had a plumbing emergency that was resolved within 4 hours of calling Roto-rooter. They were extremely professional, quick to respond, and would recommend them to anyone in need of plumbing services.

Review 155 (2023-02-01 - Rating: 5)
The tech we used was so nice & stayed late to try & fix our issue. He wasnt able to because it needed a different type service done but he tried his best to fix it for us. Thanks

Review 156 (2025-01-06 - Rating: 5)
Very professional, thorough job!

Review 157 (2024-06-26 - Rating: 5)
Cin was employer, came in and went straight to the problem.Very nice and very patient with me

Review 158 (2022-12-31 - Rating: 5)
Russell (I hope I didnt butcher that) was extremely professional in handling the case presented to him. We had some bad piping that was causing a blockage, so we appreciate his quick diagnosis of the problem and recommendations for further repairs.

Review 159 (2024-08-01 - Rating: 5)
Stefan went above and beyond to get the repair we needed done.

Review 160 (2024-06-09 - Rating: 5)
Mike was excellent and very efficient with solving my plumbing issues.

Review 161 (2023-05-13 - Rating: 5)
The whole pleasant experiencewas due to the plumber named Saw. He was good at explaining what was wrong and better at fixing the problem. Professional, respectful, patience.

Review 162 (2023-02-25 - Rating: 5)
The tech was very knowledgeable and explained the problem and what it would take to fix it. He was very courteous and worked in a timely manner. I will request him if I have other plumbing issues.

Review 163 (2023-09-16 - Rating: 5)
We had a wonderful experience with Matthew who came out late on a Friday to help us with a plumbing issue. Top notch in every sense!

Review 164 (2024-12-23 - Rating: 5)
Great and fast service by Mang!

Review 165 (2024-08-02 - Rating: 5)
My technician was great. He solved my issue with ease. Thank you

Review 166 (2023-03-03 - Rating: 5)
I was dumb and clogged a toilet with dog hair. It was very easy to set up an appointment online. They were on time and in and out in less than half an hour. Very professional.

Review 167 (2023-02-01 - Rating: 5)
Shawn was very professional, friendly and kept us apprised of all work he was performing. Would definitely recommend him for handling all plumbing work for business

Review 168 (2023-02-03 - Rating: 5)
Not only did Kostadin do quick and amazing work, but he also gave good lessons on how to make sure it never breaks again

Review 169 (2023-04-27 - Rating: 5)
The representative/plumber Violin was very thorough, professional, and thoughtful. He was also informative honest and friendly.

Review 170 (2024-07-06 - Rating: 5)
Cin the technician was very thorough and patient in locating the leak. He carefully cut through drywall, found the fracture in copper line and replaced it. After the repair is done, he packed up and kept the leaking site as clean as possible. We appreciate his attention to detail and will definitely call them in future when needs arise. Thank you

Review 171 (2024-12-22 - Rating: 5)
Thanks for your great service!

Review 172 (2024-12-09 - Rating: 5)
Mang was professional and curtious

Review 173 (2023-08-25 - Rating: 5)
Matthew came out late at night and quickly diagnosed the source of our leak. Very helpful and professional.

Review 174 (2023-06-12 - Rating: 5)
Violin was great and walked me through the whole process. Definitely would recommend his advice and his services

Review 175 (2023-04-10 - Rating: 5)
Lester and his team were very professional!! They thoroughly explained what was going on and what the next steps in the process were. They didnt waste any time getting started.

Review 176 (2024-06-03 - Rating: 5)
Great folks! Tyrone and Steven were very helpful and informative.

Review 177 (2024-11-28 - Rating: 5)
My technician Mang was very polite, and professional,

Review 178 (2023-07-07 - Rating: 5)
Saw was very professional, great customer service, took his time to answer all of my questions, offered suggestions on how to improve moving forward, and very knowledgeable and helpful.

Review 179 (2024-08-26 - Rating: 4)
Although the issue wasn’t able to be resolved, the service and hospitality that Ivan demonstrated was excellent

Review 180 (2024-09-30 - Rating: 5)
Great service! Mang was exceptional!

Review 181 (2024-11-14 - Rating: 5)
Great prompt & courteous service.

Review 182 (2023-03-06 - Rating: 5)
Amazing experience, Patrick did an awesome job and was able to repair our garbage disposal in record time! Definitely recommend this service!

Review 183 (2023-07-10 - Rating: 5)
Violin was on time and was very professional. He showed me and informed me every step of the way during the repair.

Review 184 (2024-07-03 - Rating: 5)
Great job fixing the issue. Thanks Mike for your professionalism.

Review 185 (2023-09-06 - Rating: 5)
Have worked with Matthew several times, did incredible work emergency replacing two water heaters same day.

Review 186 (2023-02-28 - Rating: 5)
Got a quick appointment day of and had my issue fixed same day. Both the calling center and the technician answered all my questions and were responsive. No hassle at all.

Review 187 (2023-03-07 - Rating: 4)
Stefan came and promptly evaluated our hot water heater leak and provided a speedy professional installation of a new unit.

Review 188 (2024-08-17 - Rating: 5)
Ivan was really helpful. He did a great job!

Review 189 (2022-12-29 - Rating: 5)
Vince was amazing! He answered all my questions and fixed my plumbing issues immediately! I would recommend Vince to all homeowners.

Review 190 (2023-06-04 - Rating: 5)
Violin showed up with immediate professionalism and handled the issue roughly in an hour as well as providing information on how to prevent and handle our specific situation in the future.

Review 191 (2024-06-26 - Rating: 5)
Mike (#5507) was very easy to work with and very kind

Review 192 (2024-02-10 - Rating: 5)
Roger was very informative. Got the job done and even cleaned up behind him!

Review 193 (2023-09-24 - Rating: 5)
Chris did a phenomenal job and fixed our plumbing issue effortlessly. He’s a true professional and knows what he’s doing.

Review 194 (2023-05-23 - Rating: 5)
Violin did an excellent job. He was pleasant, honest, and informative. He got the job done.

Review 195 (2023-06-17 - Rating: 5)
I’ve been battling a slow sewer drain for months. I would like to thank Chad, Troy and Byron for following up and seeing the job through to completion.Excellent job!Thanks again ! Al K

Review 196 (2024-08-29 - Rating: 5)
Stephan did a great job!

Review 197 (2023-03-01 - Rating: 5)
Wayne was super helpful and showed me the issue so I was aware of what was done to fix it. He was also on time and super nice!