Premier Plumbing & Leak Detection, LLC

Photo of Premier Plumbing & Leak Detection, LLC

Located in Gainesville, Florida

Address: 4605 NW 6th St STE F, Gainesville, FL 32609, United States

Phone: +1 352-219-5880

Rating: 4.6

Services

  • On-site services
  • Repair services
  • Credit cards

Categories

  • Plumber

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Comments

  • Review 1 (2023-12-31 - Rating: 5)

    Premier plumbing is the absolute best! I called them late this past Friday night as my water heater stopped working. They went out there that same night and inspected the unit and confirmed that it needed to be replaced. They drained the unit, removed it and prepared everything so they could replace it in the morning. By 9 AM they had picked up the water heater that I had purchased from Home Depot, they installed it and left it in working order in no time. I did this all while being out of the country on vacation. David was beyond courteous, honest and hard working. From this point on they will be my go to people with any plumbing need!!! I recommend them hands down, you wonā€™t be disappointed.

  • Review 2 (2024-09-23 - Rating: 5)

    James at Premier was great and super helpful! Im renting an older house that came with a slow-draining, persistently clogged kitchen sink. If I ran the dishwasher, it would often lead to water backed up in the sink, and vice versa. Despite all my best efforts and care and cleaning, it would still take hours for the sink to drain, even if all I had done was wash my hands in a clean sink for 24-hours. It was demoralizing.James took care of it in no time. He was prompt, friendly, respectful, and thorough. Im hopeful that this is the last time this kitchen sink will give me any grief.

  • Review 3 (2024-07-07 - Rating: 5)

    While trying to replace our toilet water valve, we ran into an issue where we couldnā€™t get the bolt off from the pipe. Concerned I might break the pipe, I reached out to Premier Plumbing and they immediately picked up and offered to have someone come over. Dane and his team were available (even at 9pm) and came over within an hour. Dane was fantastic - - he was communicative, kind and he was able to solve the problem immediately. Would highly recommend!

  • Review 4 (2024-08-03 - Rating: 5)

    Outstanding work! Came out on a last minute phone call and fixed my hose bib in under an hour, i was very lucky. Was upfront with the cost and service and they came and saved the day. They will be my only plumbers moving forward. Thank you so much Daniel!

  • Review 5 (2024-07-10 - Rating: 5)

    We needed to have our house re-piped after two slab leaks in 5 years , uggh!, but Jonny, Marc, Prescott and Tommy came out and gave us a fair quote, best warranty on parts and labor ! It did take 5 days for the job to be completed but was more than satisfied by the whole job from start to finish, they got us a bathroom plumbed the 1st day! I would highly recommend Premier plumbing if you are facing this decision for your home.Scott and Jennifer Jackson

  • Review 6 (2024-06-25 - Rating: 5)

    Dan and his partner did an absolutely awesome installation for us. We are very happy with them. They are friendly and efficient, on time, and a pleasure to talk to. It was nice to have people come who knows their stuff so well. Would definitely recommend them!

  • Review 7 (2024-08-19 - Rating: 5)

    Tell whom it may concern, I sincerely apologize for incorrectly rating this company. The company I should have reviewed has a similar name and different location. I talked with Megan, who was extremely understanding, to let her know of my error. Please accept my apologies. Thank you.

  • Review 8 (2023-12-07 - Rating: 5)

    I highly highly recommend Premier Plumbing and Leak Detection. I had a water line slab leak (old copper) and decided to have the old plumbing bypassed and the home re-piped.Mark and Austin (really everyone I interacted with at Premier Plumbing) were an absolute pleasure throughout the whole job.Their level of professionalism is unmatched. They were respectful, kind, punctual, and communicated often and effectively. They were creative but also considerate in how they approached the job and worked hard to get the job done on time. Even the inspector was pleasantly surprised by the quality of their work and attention to detail. This is one of the best home repair experience Ive had.Call these guys if you need plumbing work done!

  • Review 9 (2023-11-29 - Rating: 5)

    I had a great experience with this company. Charlie, Johnny and David took care of me from start to finish. They took the time to walk me through the steps of the job, answered all of my questions and were extremely patient with me as I took additional time to make decisions. They are extremely knowledgeable about everything that they were doing and overall, I am extremely happy. I will be using them again for sure and will recommend them to others looking for a plumber.

  • Review 10 (2024-03-26 - Rating: 5)

    Thank you for your quick response and your professionalism. Dean was very helpful with much needed advice on an after hours emergency. When Sam and Andrew came out, they were caring and knowledgeable. Sam was very transparent about options to fix our major leak. Above and beyond - they both treated our home with respect ie- cleaning as they went, wiping feet off every time before coming in the door, etc. Yā€™all made a bad situation better by being wonderful. Thank you.

  • Review 11 (2022-06-13 - Rating: 5)

    Premier came highly recommended by our contractor .And let me tell you!!!! Kyle and Patrick were awesome!!Professional and let us know our options to fix our problem. I KNOW who will be doing all of our plumbing needs from this day forward. And I HIGHLY RECOMMEND Premier for all your plumbing needs.

  • Review 12 (2023-12-14 - Rating: 5)

    I discovered a slow leak under my kitchen sink and called Premier. Dan and Sean came the next morning and fixed it in no time. I then told them about my guest bathroom toilet that didnā€™t flush well but that Sunshine Plumbing had come out twice, said it was fixed and charged $150 each time. It wasnā€™t fixed. They said they would take a look at it. They pulled the toilet and found a large comb. These guys know what theyā€™re doing and theyā€™re quick and efficient. I will definitely use Premier plumbing from now. They have the skill to do the job right. I now have a toilet that flushes properly.

  • Review 13 (2023-12-31 - Rating: 5)

    Premier plumbing is by far the best and fastest service in plumbing emergencies Iā€™ve ever used. I had a pipe burst late night and they sent out David to fix it within 20 minutes. David was awesome and knowledgeable and had the pipe repaired in 15 minutes! I am very pleased with this company and will use them for all my plumbing needs!

  • Review 14 (2023-12-01 - Rating: 5)

    Hands down one of the best experiences I have had with a plumbing crew in the state of Florida. Iā€™m a general contractor and homeowner in Gainesville. I have worked with a lot of plumbers in this state. Iā€™ve built in Atlanta, Naples, Fort Myers, Cape Coral, all up and down the west coast of Florida. These guys are the real deal and definitely among the top performers I have worked with. I have used them on my projects and at my home. Pricing is always transparent. Any unknowns are discussed prior to starting work so that any changes are priced fairly. Both Mark and Austin were fantastic to work with on my most recent condo remodel. Communication is key in this business and these guys have it. Top notch work at a fair and reasonable price with no games or gimmicks. Hire these guys with confidence.

  • Review 15 (2024-01-20 - Rating: 5)

    We had called numerous Leak Detection companies. The ones I reached couldnt come for a week. Premier said they could send a tech that day! They found our leak quickly that evening. They returned the following day and jackhammered exactly where they said the leak was and there was the pipe with the hole in it. They removed the damaged pipe and put in new pipe and filled the hole with cement. They were done in a few hours. We highly recommend Premier for leak detection and repairs. May God bless them for the hard working honest and knowledgeable employees they hire. X marks the spot where the leak was.

  • Review 16 (2023-12-06 - Rating: 5)

    Dan Pearce from Premier plumbing installed a new hot water heater at my home yesterday. He was extremely professional, kind and explained the process to me. I would highly recommend him. The work he did was amazing and funny as this sounds ā€œlooks fabulousā€Elaine Spencer andKelly Schiffli

  • Review 17 (2023-12-18 - Rating: 5)

    I had a toilet valve break on a Sunday night and water was spewing everywhere. With the water continually leaking, I could not wait until regular business hours. I called the after hours number and technician/plumber David arrived soon thereafter. He quickly fixed the broken leak and also replaced some of the damaged toilet parts. He also gave me advice about the use of chlorine tablets as they corrode metal and rubber parts of the toilet. I highly recommend David and Premier Plumbing!!!!

  • Review 18 (2019-11-18 - Rating: 5)

    Charles, Richard, and Mike did an amazing job fixing a slab leak in our bathroom on 11/16/2019. They were efficient and very knowledgeable. They were professional in their appearance as well as in their behavior while inside and outside of our home. They worked hard the entire time and kept me updated with information as it unfolded. When the leak was found they gave me the pipe and showed me the hole that was causing all of our issues. The price was fair and comparable to all of the plumbers in town, but the service was definitely superior! They cleaned up the work area and kept the disruption of our water to a bare minimum. These three gentleman definitely deserve a raise and KUDOS for a job well done. Ron was amazing at setting up our appointment and helping to diagnose the possible problem before these other gentleman came and we will definitely be using them for all of my future plumbing needs. I definitely consider these gentleman part of the family now!!!!

  • Review 19 (2023-12-05 - Rating: 5)

    Had a couple leaks in the kitchen and bathroom. Called Premier and they came out the very next day and got it all taken care of and cleaned up quickly. Tim and Barry were incredibly courteous and timely, and communicated with me through the whole process.

  • Review 20 (2022-10-14 - Rating: 5)

    These guys were amazing came out the same day we called and got the job done quickly and professionally and weā€™re super Duper nice. It didnā€™t cost near as much as what we thought it would originally. They crawled underneath our house and got to a pipe that had apparently been leaking for four years or more and did everything the right way. It is amazing how much more water pressure we have now that we didnā€™t realize we shouldā€™ve had before. I will definitely recommend these guys first and foremost. Excellent excellent service!

  • Review 21 (2023-07-18 - Rating: 5)

    Our story begins when our GRU water bill was triple the amount. The GRU tech came by the next day and said we had a leak. We called Premier Plumbing and Leak Detection. They came out two days later and stated we had no leak. They did not charge me for it because they could immediately see it in the meter without pulling out equipment. We have galvanized pipes and know itā€™s a matter of time before we had to repipe the entire house. We asked for a quote. It was several thousand dollars cheaper than two other companies that quoted us several years back. We decided to book them now then when itā€™s an emergency. David and Justin came out a few days later and finished the entire house in two days. They put a shut off valve on the side of the house so I donā€™t need to walk out to the street anymore to turn it off at the meter in emergency situations. They were both very courteous and kind. They were considerate of the noise and cleaned up after themselves. They gave us our options and allowed us to make the choice. They had excellent customer service skills! We are very happy with the job they did. We now have hot water at every faucet and we have good water pressure. We can flush in one bathroom and shower in another at the same time without losing the pressure. We will definitely call them back for any plumbing needs. Thanks David and Justin!

  • Review 22 (2023-12-30 - Rating: 5)

    I called on a Saturday in the morning and Mark and Kaleb arrived within a hour and a half. They did my repair quickly and efficiently. Premier Plumbing will be my go to from now on. I was very pleased.

  • Review 23 (2022-01-31 - Rating: 5)

    Premier Plumbing did an excellent job repairing our guest bathroom toilet. Ayrton and Brandon had to replace the insides of the commode however, didnt have the part needed to complete the job. They were able to get the part and came back the next day (over the weekend) so we wouldnt be without a guest toilet and did it at no extra cost to us! I would highly recommend these young men for any plumbing issues you might have. They were kind, courteous and quick and efficient at their jobs. We definitely give them a 10/10!

  • Review 24 (2021-04-07 - Rating: 5)

    Since writing my first review, I have called Premier Plumbing out a couple more times. Christian did an excellent job clearing out our drain for a washer that was backing up and replaced a faucet that had been leaking. Again he was on time, courteous and very professional. The last call (so far!) was about a cast iron tub replacement, a big job! Shawn and Orlando showed up, let me know the type of tub and accessories I needed, then spent 2 days removing the old tub, repairing pipes/drains and installing our new tube. It was not easy, but they got the job done. The new one looks great! I am so appreciative for all of these guys for their workmanship, good communication and professionalism. Looking around now to see what else needs to be fixed...

  • Review 25 (2022-01-25 - Rating: 4)

    Premier Plumbing has excellent customer service, from the lady answering phones to the personable plumbers. The most recent job they did for me required they come back and fix something; they were very responsive, came the same day I called, and sent maybe their top guy, at least the most experienced person, Bobby, to troubleshoot and make it right. And he certainly did just that. He took time to analyze what was happening, and then to make the corrections. He did a first class job leaving a first class repair. Thank you so much! Ride around with the younger guys Bobby and share your expertise!

  • Review 26 (2020-01-29 - Rating: 5)

    Charles White with Premier Plumbing was on time and very professional. He came quickly to my rescue and did and awesome job finding the source of the leak on the wall. I used this company because of reviews and definitely I was very pleased with their services. They do quality job at reasonable price, and all of their works are guaranteed.

  • Review 27 (2020-11-03 - Rating: 5)

    11/3/20- Third and final update.Bobby, the technician, finally returned to reassess. He and another technician did a very thorough evaluation, going on the roof, and eventually found what we think was the problem. Bobby was exceptionally friendly throughout the entire process, and did not have hard feelings about having to return. We agree with management that he is a great asset to their team. We are fully satisfied with this company because they put the customer first, and were very respectable through the entire process. It was a simple fix, in the end, and they got the job done. Very happy with the outcome, and we are glad they could go the extra mile for us.---------original-----------While I appreciate a punctual evaluation, what I called for was not urgent. They sent a plumber the same day, and I do appreciate the punctuality. The plumber was also very friendly, and I appreciated that, as well.However, I feel this should have been evaluated better in the initial conversation. The plumber charged $125 for a literal 5 minute job. The plumber ziptied a tube to the roof of the kitchen sink cabinet, and actually used MY zip ties because I didnt want to wait for him to go out to his car for a couple of zip ties (no hard feelings there, just adds to the fact that I could have done this).Just seems unethical to willfully charge a full hour for such a small thing, something that did not even technically require a trip to my house. This was advice I easily could have taken over the phone and done myself. I understand driving takes time and gas, but this was a bad experience and we are left feeling taken advantage of.*Update 11/3/20: for those invested and interested.* The ziptied tube did not fix the problem. We contacted the company and the manager was understanding and sympathized with us that the issue was not fixed. Its reasonable to charge a flat rate of $125/HR, even if the first hour is not fully used- that is, if the problem was fixed.What isnt reasonable is to skimp on evaluating the problem.Thankfully they are willing to send the technician back out to make it right. And since I obviously have nothing better to do, Ill be updating this review with my final assessment when the job is done.

  • Review 28 (2021-09-12 - Rating: 5)

    Our water filter for the built-in fridge busted late on a Saturday afternoon, forcing us to turn off the water main. After several 24/7 plumbers declined to take the job, we got ahold of Premier. Took my info and within 90 minutes, a nice guy (didnt get his name, unfortunately) showed up, made a repair and we had water in the house again! Bill was on par for what we expected for a Saturday evening. Very happy and highly recommend!

  • Review 29 (2018-10-25 - Rating: 5)

    We could hear water running in our home all hours of the night but could not figure out where it was coming from. So we decided to call Premier plumbing to see if they could help us figure out what was going on.They were very friendly over the phone and told us they would send someone out right away.A few hours later a very respectful young man named Nate arrived at our home.We explained our problem and concerns and he was able to quickly identify the problem as a leaky pipe in the slab of our home under the floor.Our water bill had been outrageous so we knew then that he was right on with his diagnosis.It was quite the repair. Nate was able to come up with a solution to replace all of the pipes without ripping the concrete out and now we have all new pipes in our house and much better pressure.We also asked Nate about our hot water as it seemed we were not getting as much hot water as we should. He quickly identified that problem as well to be sediments or scaling in the tank that was disrupting the lower element or something like that. We were so pleased with our plumber Nate that we decided to go ahead and have a new water heater installed.We are so happy with Premier Plumbing and highly recommend you call them first if you have any problems like we did.

  • Review 30 (2020-10-05 - Rating: 5)

    We called their office and was advised a plumber would be on their way that same morning. We requested assistance in connecting a private well water filtration system with a chemical dispensing pump. Christian arrived shortly thereafter. He was very cordial and professional. He provided me with options on the mounting and connection of the equipment, and we accepted his advice as being on point and practicable. The company has a 24 hour emergency service as well, which we think is a definite plus. We will use their services again and highly recommend them.

  • Review 31 (2022-02-24 - Rating: 5)

    I have water stains on my bedroom carpet. The leak detection crew came out and checked the water meter first. It appeared that there isnt plumbing leak. It is determined that the water stains on the carpet is not related to plumbing. They left without performing the leak detection service. They were in my house for only a few minutes. Mike the manager waved the service call fee for me as he heard me out that I have used their plumbing service in the past and how a great job they have done for me. Mike handled this situation very professionally. He has retained a very happy customer. I will continue use their service.

  • Review 32 (2019-10-27 - Rating: 5)

    I had a problem with my old drain-field for my septic on a Friday afternoon and was afraid I wouldnt be able to get anything done with it until the following week. But Mark Irwin and Jeffery Shaffer came out on a Saturday and put a whole new one in. They even showed up an hour earlier than I thought they would. They were extremely professional and talked me through the process. They even stayed after to help me make sure that everything else was alright and working properly. I have had several other companies come do work at my house and I can say for sure that I am only using Premier Plumbing from now on. Wonderful service, professional, knowledgeable, and consistently go above and beyond to make sure you are happy with everything before they leave.

  • Review 33 (2020-09-29 - Rating: 5)

    I had good experience with Premier Plumbing. Kate was polite and professional when she took my info and problem I was having. I got a text to tell me the plumber was on his way. It gave me his name and approximate time of his arrival. Brandon and his helper showed around the time of the approximate time of arrival. I showed them were the clogs were happening. Brandon and his went to work. They stayed with it until the clogs were gone. They cleaned up any little bit of water that appeared as they were taking the plumbers snake back out of the pipe. Brandon was polite and professional and so was his helper. Brandon explained what they could do next if the clogged returned. Brandon provided me with the bill and I was pleasantly surprised with the very reasonable cost. I would definitely use Premier Plumbing and Brandon for any of my plumbing needs.

  • Review 34 (2021-03-01 - Rating: 5)

    Alex and Jason came out on a Tuesday to locate my slab leak. After a little searching, they determined where the actual leak was, and scheduled it for repair. The same guys came out the following Friday to complete the repair. Aside from the fact that their mark was off by almost 2 feet (which I understand is an acceptable percentage of error). They arrived and started working immediately. In just a few hours, they had the leak located, repaired, and the concrete replaced. The field work was fantastic. My only complaint would be being informed as to the technicans arrival time. The only response I received from the office was, Hell call you when hes on his way, which is pretty vague. I understand that plumbing is not an exact science and there are complications that arise, but a general time frame would be acceptable, and then update your customers as delays arise. Just my opinion.

  • Review 35 (2018-10-20 - Rating: 5)

    Alex was amazing!! He contacted me and I wasnā€™t home and he assured me that it was no rush and worked with me to come up with a time for him to come by. He fixed our plumbing problem in no time and was really nice, fast and efficient! He answered every question we had and even cleaned up afterwards(was NOT expecting that) if I could give double or even triple the amount of stars for him I would! Premier Plumbing is definitely the way to go! Ask for Alex!

  • Review 36 (2021-11-21 - Rating: 5)

    My husband accidently hit an outside faucet with the mower. It broke the faucet and water went everywhere. After the water was shut off to the house I tried to call 2 other plumbers and No One called me back. The next day I called Premier plumbing and they sent out Billy. He was super nice and knew how to fix it for us. Response time was quick and we now have water again. This was on a Sunday morning that he came as well. Thanks Billy for all your hard work.

  • Review 37 (2022-01-06 - Rating: 5)

    Premier Plumbing is my go to company for any plumbing issue. They are knowledgeable about the old and new plumbing in our 60 year old house and always fix whatever problem we have. They have unclogged drains, cleaned out air stacks, replaced main deteriorating original pipes leading to our septic systems, installed pump out caps for our main drains going to the two septic systems and dealt with disposal problems.Each time I have called, the office staff and plumbers have been courteous and efficient about getting the job scheduled and completed quickly. They explain the problem and what needs to be done - and do it correctly at a reasonable price. Everything is cleaned up when the job is finished. They are the only plumbers I use now and I highly recommend them. Definitely 5 star service and performance.

  • Review 38 (2019-11-30 - Rating: 5)

    Ron answered my emergency call immediately, unlike 2 other plumbers I called and had to leave a voicemail.Charles and Louis were very helpful. They did an awesome job. Being a holiday weekend, I was most impressed.Thank you Premier plumbing. I will be calling soon for a home water filter purchase and installation.

  • Review 39 (2020-01-15 - Rating: 5)

    My landlord ordered a new dishwasher and once delivered Bryan Etheridge from your company came to complete the install. Bryan was very pleasant even though there were a few obstacles with pulling out the old unit (installed when the apartments were built in the 70s) he never grumbled, once he pulled out the old unit there was quite a mess which he cleaned up, I was not expecting him to do that.He double checked before he left to make sure he didnt leave anything that I would have to clean up after him.Bryan did a great job, thank you for the outstanding service!

  • Review 40 (2022-06-13 - Rating: 5)

    We experienced a burst pipe in our slab, premier sent out their plumber, Fletcher. He was very professional and went above and beyond to restore water to our home temporarily until a more permanent fix could be figured out. I would recommend this company to anyone in need of plumbing services.

  • Review 41 (2019-07-27 - Rating: 5)

    Huge thank you to Paul at Premier Plumbing for saving the day on a busy weekend. Our tenant called us about an overflowing toilet. Every plumber I called was backed up on calls and either couldnt accommodate us or was charging over $240/hour to come out. I was desperate when I called Paul. He managed to fit our condo into their busy schedule and had someone out within an hour to fix the problem. Not only was he kind and sympathetic, he was also very affordable. Thank you Paul for saving our Saturday. Now I can get back to spending time with my family instead of stressing over our condo! :)

  • Review 42 (2021-02-06 - Rating: 5)

    Premier Plumbing saved us in an emergency! They came right out and stayed very late trying to fix our leak. They pulled men from other jobs and just really went above and beyond! Ed and Travis and the rest of the crew were very professional and communicated with me the whole job! I highly recommend them for any plumbing issues you have!

  • Review 43 (2020-02-19 - Rating: 5)

    I had my house re-piped and Premier couldnt have been more prompt, kind, and willing to assist. They had incredible communication and walked me through each item that was being replaced, as I am no expert. Mark and his team worked diligently to get the job done quickly and right. Even after a small mishap, the team came back quickly to correct it. They even went above and beyond what I expected. I couldnt recommend them higher. Great team-quick, responsive, and incredibly kind.

  • Review 44 (2020-01-27 - Rating: 5)

    So I had a leak that I was not expecting. I decided to call premier plumbing because of the reviews. Once I was able to speak with someone on the phone, they were very helpful and were able to give me advice based on what I though my issue was. Then they told me that they could send someone today and they showed up as plan. I receive a call from Bryan Etheridge and Jeff and they told me that they were on the way.When they arrive, they were polite and very professional. They listen to what I had to say and when it came time to inspect the damage, they provided me with a few options and began working. They worked fast and fixed the issue right away. I got a different quote from someone else, but they wanted to knock down my wall. Bryan and Jeff said that was ridiculous and no need.I will definitely recommend them and I will call them if I have any other plumbing needs.Thank you again Bryan and Jeff for the help.

  • Review 45 (2021-12-28 - Rating: 5)

    Wow!! I had such a great plumbing experience.I called 3 different plumbers and they told me next week. Premier plumbing told me same day service.Dean came out and he was amazing. Had my water back on in less than 1 hour.

  • Review 46 (2018-10-24 - Rating: 5)

    I had a issue at my home and contacted Premier Plumbing. A nice young gentleman by the name of Matthew came out quickly. He fixed my issues and not only was he professional but also very informative about the problem at hand. He went above and beyond to make sure that I was satisfied with the service. I would very much recommend this gentleman and business to anyone in the future. Superb Service from Mr Matthew Fletcher

  • Review 47 (2019-08-22 - Rating: 5)

    I had Premier Plumbing come to install a dishwasher in my daughterā€™s home and Chris was the plumber, and he did a wonderful job. He came with another young man who helped him also. He was professional and worked quickly. I would recommend these people to handle any plumbing needs. In fact I plan to hire them to install and new sink and faucet at my home as well.

  • Review 48 (2020-01-20 - Rating: 5)

    We had a clogged toilet emergency needed taken care of on Sunday evening, and Bryan was great!!He was very nice to deal with and also made sure to line the floors around the toilet with cardboard to keep the bathroom as clean as possible.We had a great experience with him. Highly recommend.

  • Review 49 (2020-04-30 - Rating: 5)

    Charles and Mike did a great job finding the leak in our garage slab and also with the repair job. Charles was very knowledgeable about finding the leak which can be a hard task. They were both very polite and easy to work with. We were happy with the work they performed and recommend Premier Plumbing & Leak Detection!

  • Review 50 (2020-07-14 - Rating: 5)

    I called Premier and scheduled for them to come out and help locate an unknown leak that was costing me a fortune every month. After investigating the problem, Robbie was able to pin point the leak to the toilet in my master bathroom. He was very informative and showed me exactly what he was replacing and why. The attention to detail and professionalism he showed goes a long way. I would definitely recommend this company to anyone that has plumbing needs! Thank you so much!

  • Review 51 (2021-03-25 - Rating: 5)

    We have had a leak flooding the two bathrooms in our house for almost a year. We had 2 previous plumbing companies assess the issue and tell us that we needed to rip out our cast iron tub and all of the walls before they would come and fix it. We called Premier Pro and had a tech name Sam come out and find the culprit right away. Then Ed and Billy came out soon thereafter and fixed the leak in relatively no time at all. We were astounded that the ordeal was finally over! Everyone was kind, courteous and responsive to my many questions. I am so very grateful to have found Premier Plumbing and plan to use them in the future!

  • Review 52 (2019-04-30 - Rating: 5)

    Great company. Had Mark and Austin come out to fix a cracked drain pipe and they were wonderful. Very polite and professional. They were quick and efficient and made sure to clean up after themselves. Also did a wonderful job explaining everything they were doing and what they had done. Would highly recommend.

  • Review 53 (2019-11-09 - Rating: 4)

    Charles and Mike showed up to our house on a Saturday morning to hook up our dishwasher. But even with the plumbing done it wouldnt have worked because the electric was never done. They offered to take care of it for us at no extra cost. The whole experience from our first phone call that was answered by Ron a very pleasant person and very helpful and the exceptional service of Charles who was very knowledgeable and had the ability to explain what he did and how to work our dishwasher in a way we could understand all way through to the bill that was much less than we were expecting to pay on a Saturday. So way to go Charles and the whole premier plumbing team. Weve found our new plumbers and will be telling everyone we know who to call with their plumbing issues!!!

  • Review 54 (2019-11-07 - Rating: 5)

    Charles and Mike serviced our kitchen faucet and replaced our burned out garbage disposal. They worked on the old faucet which we were told by a previous plumber would have to be sawn out due to a rusted connection. Not only did they NOT have to remove it but it now works perfectly. They gave us superior service and wonderful education about the present plumbing concern and also about bathroom work options we will be having done in the near future. We really appreciate and highly recommend their excellent work!

  • Review 55 (2020-09-16 - Rating: 5)

    I had Charles and Sam come out to my house on Saturday morning to detect a leaking pipe, found the problem and gave me the different options available. They came back on Tuesday to repair the pipe and did an excellent job. Hopefully I wont need their services again, but if I do; I will not hesitate to call this team. Great job, very professional and would recommend to others!

  • Review 56 (2020-07-30 - Rating: 5)

    I needed a plumber and found Premier Plumbing on Google. I thought it would take a day or 2 for them to come out. Nope! Same day within 2 hours. Robbie and his associate were awesome! They were professional, respectful of time, had great customer service and sense of humor. I would use again for future needs.

  • Review 57 (2022-05-18 - Rating: 5)

    Although thereā€™re some hiccups along the process, Mike is so responsive, he really try and take actions right away. And Shawn, he is the best plumber Iā€™ve ever met. Because Iā€™m really short, when he installed my handble shower head, he put it at a prefect position that I can reach!Life wonā€™t be perfect, so as the bathroom remodel. When I reached out Mike, he responded timely and Shawn detected problems and fixed everything even though itā€™s actually me messed it up. (Yeah, I have zero knowledge about how plumbing works). But Iā€™m glad I choose premier plumbing! Thanks for everything youā€™ve done to my bathroom!

  • Review 58 (2019-10-15 - Rating: 5)

    Mike and Bobby are both very nice. They did a great job fixing my apartment sink, they even made sure to clean up after the job. They made sure to not let my cats run out. Definitely would call again.

  • Review 59 (2020-07-03 - Rating: 5)

    Charles (and Joel) were amazingly patient with the seemingly endless issues that my hot water heater delivered them during the repair process. Apparently, the these units in our condo complex are tricky, to saybthe least. Charles and Joel were professional, and in the end, the job was completed with success, and I was able to avoid (for now, anyways) a complete system replacement. Very committed to helping me save money where and when within their means. I highly recommend Premier Premier plumbing....especially Charles and Joel....as they never gave up and did not allow the answer to my problems be an entirely new system. I imagine that the work they did will last me several more years (on an already 16-year-old system) before needing to replace it fully. Heres hoping, anyways!!! Great work, guys!! I truly appreciate all you did for us!!

  • Review 60 (2019-11-06 - Rating: 5)

    As a long time property owner I am very familiar with plumbing problems in houses. The staff at Premier Plumbing were efficient, found the multiple problems right away and fixed them in a cost effective manner. Ron in the office was very professional and right on top of things in getting the initial work problem reviewed and scheduling follow up . Ron provided the updating on when Charles- the repair person would be there so I could have someone at the house. Charles was also great in explaining in non technical terms what was wrong and what needed to be fixed. Charles efficiently fixed all the problems, provided alternatives to what needed to be done and did so in a cost effective manner. It was a pleasure working with such a well trained team. Thank you all for making this comparatively stress free!

  • Review 61 (2020-07-02 - Rating: 5)

    We were very impressed with the service we received from Premier Plumbing. This was a tough job - our house was built in the 50s and we wanted to connect to GRU for both water and sewage. Had no idea how tricky that would be - including cutting through some serious roots, going around trees and bushes, etc. Robbie and Matt did an amazing job. They worked with GRU and other local providers to ensure that the lines were placed in just the right places, and they checked everything as they went along to be sure it worked. They just did an amazing job! Thank you, guys!

  • Review 62 (2023-12-30 - Rating: 5)

    Had our tankless water heater replaced today by Tim of premier plumbing and he did a great job. He was very efficient and professional .

  • Review 63 (2019-10-08 - Rating: 5)

    Mike and Bobby came bright and early to come replace my broken water heater. They did it very quickly and were very nice. They even cleaned up my apartment a bit after their work was done. I highly recommend them and Premier Plumbing.

  • Review 64 (2021-02-26 - Rating: 5)

    We had a drip coming from our shower head that would not stop. I received a phone call they day of my appointment, advising that they were on their way and then a follow up text stating who my technician would be and when they would arrive and they were right on time. Ed and Billy were great, immediately diagnosed the problem and stayed on task to quickly fix the problem. I was very happy with their work!

  • Review 65 (2024-03-25 - Rating: 5)

    Super great service , I had a myriad of little issues , new plumbing hardware,hot water tank maintenance, some new pipes and elbow for irrigation well .Wonderful service, great professionalism and amazing pricing!!! I would recommend them for any services related to plumbing!

  • Review 66 (2018-07-02 - Rating: 5)

    Premier Plumbing redid the entire plumbing system in the apartments I live (Brookwood Terrace). It seemed like the the entire company came out to complete the job. It was an enormous project that they handled and completed very quickly and competently. Every Premier employee my fiance or I encountered were all very friendly and courteous, yet professional and respectful as well.We actually had a closer situation with them than most the other residents here since the main pipe, that feeds the building our apartment is in, was totally corroded and needed replacing. The pipe was UNDER our building. They had to jackhammer through the carport floor, tunnel under and to the kitchen sink area, drill hole through floor in kitchen as well ... replace pipe, repair kitchen floor and replace kitchen tiling, fill hole in carport, repair hole in concrete of carport floor ... Im sure there were other small things...They did all this is ONE day!!! and they did a great job - the pressure and consistency has never been better.Premier plumbing did a fantastic job all around - many, many thanks my apartment complex chose them to do the job.

  • Review 67 (2019-11-11 - Rating: 5)

    Had a bad leak and they came the next day. Charles White and Mike quickly diagnosed the problem and fixed it shortly after. They were very accessible, professional, and helpful. They replaced our tub and explained exactly what they were doing every step of the way. They did a great job. Would definitely recommend them!

  • Review 68 (2020-08-14 - Rating: 5)

    Robbie was a great and professional serviceman. Willing to explain all he was doing/tips so you stay in the know and keep things transparent. Great honest people. They were also very punctual. I had a landlord/Tennant situation so it slowed things down, but they were very professional through the whole thing.

  • Review 69 (2020-01-20 - Rating: 5)

    Bryan Etheridge has been so helpful! He arrived on scene for my third plumbing issue in 9 days, and was immediately attentive to the problem. He was friendly and knowledgeable and thorough and went above and beyond for a plumbing job that eventually involved, removing the toilet, snaking the bathtub, snaking the pipes under the toilet up to 15 feet out, and walking the perimeter of my apartment complex to try to figure out what the issue was. Eventually he figured out that the pipes in my complex arenā€™t up to code and are smaller than they should be, which was causing him issues in trying to drill out the blockage. He was able to use a smaller snake and fix the problem, which is wonderful because prior to that he had mentioned that he was worried heā€™d need to leave us without a working toilet for the night and come back the next day once he could schedule a time to bring the companyā€™s camera over to scope out what was causing the blockage.Again, heā€™s been really helpful and thorough tonight in helping to fix this problem!

  • Review 70 (2020-02-11 - Rating: 5)

    Charles White and Billy Hardaway did a fantastic job. Identified and repaired the slab leak in the same day since they knew it would help me out concerning my work obligations. They were professional and explained everything, including price in a straight forward fashion . Would recommend for any of your plumbing needs.

  • Review 71 (2020-01-21 - Rating: 5)

    The plumber I had was probley the most professional Ive ever hired. He was well mannered, and very thorough when it came to making sure my clog was fixed and would stay fixed. His name was mark Irwin and I never do these reviews but he was too good to me for me not to. Ill definetly be recommending premier plumbing every chance I get.

  • Review 72 (2020-01-22 - Rating: 5)

    If i could give them 6 stars i would. HUGE THANKS to Bryan Etheridge, you are a LIFESAVER.This morning at 1 am my apartment started having sewage backing up and within an hour we are ankle deep in it. Amazing response time and quality work.Bryan explained the situation very well and kept updating me which really helped ease my nerves.It was service with a smile at 2 am on the coldest night in two years!Bryan stayed after his job was done and on his own time pumped the sewage out of my apartment and helped me clean up the mess. What a life saver! Thank you Bryan!I would recommend Premier Plumbing now, iā€™ve never had a plumbing service this good before! Bonus for their honest, caring and hardworking technicians!

  • Review 73 (2022-05-16 - Rating: 5)

    Was in a bit of a panic when I found my carpet and furniture wet. After some minor detective work it looked like it was coming from the outside spigot. Kyle and Thor came out and spotted the issue immediately and had it repaired very quickly and at a much lower price than I expected. So happy I found your company. Thank you very much.

  • Review 74 (2020-06-27 - Rating: 5)

    Jonah was very professional and timely! For a weekend job that unexpectedly required demolition and new parts, he never complained and was very courteous. He politely updated me on the status every hour and cleaned up the area after! Thank you, I highly recommend Jonah for all your plumbing needs!

  • Review 75 (2019-11-22 - Rating: 5)

    I would like to thank Charles white and Mike Ramos with premier plumbing.. these two gentleman came out in the late night to look at my leaking solar heating system. It was leaking all down my roof and into my house. Charles showed up looking good and being very polite and patient with me and my questions. I had a lot... After explaining everything he got started and was done in no time. I was expecting a bill close to a thousand dollars like the other company I called said. But he called his boss and they didnt even charge me three hundred. I will be using this company and Charles for life and will be telling everyone I know who to contact if they need plumbing. Thanks so much premier plumbing. And thank God for Charles .. God bless..

  • Review 76 (2020-01-25 - Rating: 5)

    Charles and Billy provided superior service and exceeded my expectations. We had a leak in our upstairs bathroom. They performed leak detection and found the source of problem. They came back and removed the garden tub at my request and even swept and cleaned up the floor! They went above and beyond in making sure we understood the source of the problem and potential options. They were very helpful, polite, professional, and hard workers. I highly recommend Premier Plumbing.

  • Review 77 (2019-11-08 - Rating: 5)

    Robbie and Tommy Were on time and ever so pleasant to work with. They hooked up my plumbing. My kitchen for an incredible faculty. I would highly recommend either of these plumbers to work on any part of my house. Completely satisfied with the level of service I received today!!

  • Review 78 (2021-02-19 - Rating: 5)

    Awesome response time after calling Premier Plumbing.From the time that I called until the plumbing job was completed,all the work was done in a professional manner.My leaky shower faucet was fix quickly.100% satisfaction with the service that was provided.

  • Review 79 (2020-06-21 - Rating: 5)

    Iā€™d give more stars if I could. Called on Fathers Day and they had someone at my house within an hour. Very polite and professional young man. He worked his @$$ off to clear the blockage. I greatly appreciate him for his hard work and help. Cleaned up any water that was on the bathroom floor after the job was done. Highly recommend this company.

  • Review 80 (2020-12-09 - Rating: 5)

    Craig and Pablo did a great job locating and repairing a leak in our hot water line. Even though they had to cut our wall and bring up our flooring, they cleaned up every step of the way and left us with minimal damage. Thank you for the hard work and professionalism!

  • Review 81 (2020-05-25 - Rating: 5)

    I needed help 10 PM at night and Christian was FANTASTIC. Very clean and very very professional. Christian communicates so well with customers. He even took off his shoes!!! When I was talking to him, I felt very secure. He told me the problem and what hes going to do. He was very reassuring and told me that hes going to take care of it, and hes going to be going in and out. He took all the stress away. Will definitely call them again if anything goes wrong!

  • Review 82 (2020-09-04 - Rating: 5)

    Canā€™t thank these people enough! An appliance repairman was at my rental property and called me to say I needed a plumber for the leak. He reported that premier plumbing was already at another unit and he called them to see if the technician could walk over to take a look. Premier plumbing checked with me, rearranged the technicianā€™s (Jonah) schedule and immediately addressed/corrected the problem. I was so impressed with their customer service (Kate), technician (Jonah) and their prompt attention to solve my problem, when I was not really a customer of record with them. Shout out to Martin appliance also for taking initiative to solve my problem when they couldnā€™t . Awesome day!

  • Review 83 (2020-01-28 - Rating: 5)

    Bryan and Jeff did an awesome job fixing a drainage issue other plumbers couldnā€™t fix. They were fast, extremely respectful, and very pleasant and friendly. Iā€™ve had bad experiences as a solo college student at home alone with other plumbers, but the entire time I felt comfortable. I would recommend them to anyone, and Iā€™ll use them again in the future! Thanks!

  • Review 84 (2020-05-31 - Rating: 5)

    This is a WAAAAY late review, but I did have interest in giving a shout out to Bobby and Mike for all of their help with a streaming leaky spicket on the exterior of my home several months ago. They really made an effort to try everything they could before having to cut into the wall to replace the fixture - it was 30 years old and was stuck to the pipe. They were courteous, professional, and took great care with what they were doing. AND they were able to come out the same day I called AND on a Sunday!!! Thank you SO MUCH for all of your help!!! I greatly appreciate it!!!

  • Review 85 (2019-11-07 - Rating: 5)

    Charles and Mike were able to come out quickly and did a great job resolving my issue. I really appreciated that they took the time to explain to me what was happening and why. Most will just tell you how much it will be to fix, but Charles walked me through the whole thing step by step so that I could make an informed decision. Definitely recommend!

  • Review 86 (2020-02-12 - Rating: 5)

    Charles white and Billy Hardaway , went above and beyond customer service with taking time out of their busy Saturday to stop by to see what was wrong with my tankless water heater. Not only were they able to install a new system but did it with professionalism & timely manner. Pricing was more than fair , would recommend anyone to these great gentlemen with premier plumbing !

  • Review 87 (2021-04-20 - Rating: 5)

    I am a property manager in Gainesville of 150-200 properties around UF and Premier Plumbing has been one of the fastest plumbers to respond and have a technician at the property that we have ever used. They are very polite and their work has always been done correctly the first time! I highly recommend them to any other companies and individuals.

  • Review 88 (2021-02-26 - Rating: 5)

    Bobby came today and we determined we needed a new water heater. He told us the price, ordered the new heater, and installed it quickly, efficiently, and with an extremely friendly manner. Highly recommend Premier Plumbing.

  • Review 89 (2022-04-04 - Rating: 5)

    I had an issue with a clogged drain and leaky pipe, so called Premier Plumbing. Brandon was at my house within 30 minutes. He quickly found and addressed the issues. I never have to wait long with Premier Plumbing, which is great.

  • Review 90 (2019-12-14 - Rating: 5)

    I had a vested pipe and the plumber, Lance, was great. He explained all the issues and how they would fix it and was very understanding about my scheduling needs. I will definitely call them again if I have any other plumbing issues.

  • Review 91 (2019-10-24 - Rating: 5)

    We discovered a leak in a pipe running between the well and our horse barn this morning. Called Premier and was contacted by Mike, who was finishing up another job in town. Mike communicated his status relative to the job he was working and delivered on his promise of resolving our issue today. Mike was very professional and efficient. I plan to recommend him and Premier to our neighbors, friends and colleagues.

  • Review 92 (2019-10-20 - Rating: 5)

    Premier Plumbing have one of the best service tech with Matthew he was on time professional fast efficient and didnt wast time. Cleaned up after himself and I am very satisfied with the service Matthew provided to Royal Village appartment complex as the Maintenance Supervisor of Royal village I am impressed by his work ! Great Job Matthew!

  • Review 93 (2021-02-25 - Rating: 5)

    I highly recommend this company. Premier squeezed us into their busy schedule and we were so appreciative of this. Christian was a really good plumber. He was so nice, friendly and very clean and so was his helper. They cleaned out 2 vents on top of house and cleaned out the drain in our shower.Thanks so much Premier and Christian.

  • Review 94 (2023-12-31 - Rating: 5)

    Mr. David is an excellent wonderful guy. Appreciate the excellent work that he did thank him for coming out tonight to help us and my family thank him so much and I want him to have a wonderful happy New Yearā€™s thank yā€™all company so much may God continue to bless you. This company is the best in the workers are amazing. Thank you for everything.

  • Review 95 (2022-01-30 - Rating: 5)

    Brandon and Ayrton were very well mannered and easy going. Came to look at the heater, left while it drained, and then came back and installed it quickly. Excellent company would recommend again.

  • Review 96 (2021-02-18 - Rating: 5)

    Christian at premier plumbing was awesome! He came out 5+ times to handle the job along with his manager. It was more than what we thought. Started with backed up toilets ended up discovering a broken air intake pipe which resulted in a whole new kitchen. 2 of those visits were on a holiday weekend and he couldnā€™t be happier to show up and work hard! He deserves a raise hopefully his boss will read this! Lol.

  • Review 97 (2019-09-26 - Rating: 5)

    I had low water pressure in my house. So it took a long time to take a shower or do other water related activities. I felt like the pressure was too low to fully rinse myself etc.. I mean when I turn a faucet on, I like it when water comes out - you know? So I called Premier Plumbing and the guys came out (promptly). Ill add they were clean, uniformed and knowledgeable plumbers. Anyway, they discovered that my water pressure was low because my houses pipes were old, and because the pipes were metal (galvanized & copper) they were corroded on the inside and the water couldnt flow freely. They took my old pipes out and I couldnt even see daylight through them because they were so corroded, and they installed new cpvc pipes throughout. Now my pressure is blasting! Like a brand new house. The cost was reasonable and the value added to my property is like money in the bank. It really was a win / win! Im glad I did it. And Im glad I chose Premier Plumbing for the job. Thank you Premier Plumbing (and GOD bless you)!

  • Review 98 (2020-10-14 - Rating: 5)

    Charles and Sam came on a Saturday to fix our leak. They were both exceptionally nice and professional. They showed up on time. They fixed our problem. The prices were fair. We were very happy with the service provided and are using them again for another service as well. Thank you Charles and Sam!

  • Review 99 (2020-03-05 - Rating: 5)

    Mike and Bobby replumbed my entire house in two days to correct an ongoing leaking problem. They were prompt, courteous and informative ā€” they even clean up afterward. Exceptional service.Today Bryan Etheridge fixed a leaky shower valve in my bathroom. He was prompt, courteous and efficient ā€” typical of all the service Iā€™ve received from Premier Plumbing.Sandy B.

  • Review 100 (2022-01-22 - Rating: 5)

    I called on a Saturday morning at 8am due to water flooding my closet. Tony was such a doll. He was professional, extremely patient as I cried and asked a million question, and even showed my daughter all the fun stuff he was doing. He cleaned up better than I had it, and was happy to do so. Tony is someone who enjoys his job snd you can tell.

  • Review 101 (2020-09-08 - Rating: 5)

    Christian was amazing. He assisted with searching for existing underground areas of significance for new connection to City water and sewer. Mind you this is a 28000 sf facility and the property is enormous. Even though this was a significant challenge, he happily did the work without one complaint even though the heat was absolutely unbearable. These guys are great and I would highly recommend!

  • Review 102 (2020-08-23 - Rating: 5)

    This is the most excellent company! We had water gurgling up through an access pipe at the site of the house cut off valve. Older home, buried valve, so we turned the water off at the meter. I called Premier in a panic after 4PM on Saturday A calming voice told me he would have someone there within one or two hours. When Robbie came at 6, he used his jackhammer to cut through the concrete and started digging out the valve when a horrendous downpour began. The 3 hole of course was immediately filled with water and there was lightning. I told him to go home. He said he would come back tomorrow (Sunday) morning. It was raining Sunday morning! As soon as it stopped, around 10, here comes Robbie. Found the hole in an elbow, fixed the leak, did a very clean job recementing the area. He was gone by noon. The cost was very reasonable.

  • Review 103 (2020-11-28 - Rating: 5)

    On this Thanksgiving holiday weekend, our kitchen sink became so clogged that we were not able to use it in any way. Can you imagine the challenging mess! We are grateful that Premier Plumbing answered our call for help and that Avery Peterson was their person who came to the rescue. Not only did Avery quickly unclog our sink drain (from the roof), he fully explained the reason for the problem and how we can remedy this complication in the future. Most importantly, his calm, kind and good-natured manner brought a sense of goodwill to this day. Our thanks to all.

  • Review 104 (2021-01-20 - Rating: 5)

    I had a major leak in a pipe. I called my normal plumbing company and was told they could not get out till tomorrow. I called Premier Plumbing and they were out in less than one hour. Robbie and Shaun found out what the problem was immediately and the job was completed in less than one hour. They were efficient and clean. Thank you so much for helping a damsel in distress.

  • Review 105 (2020-10-31 - Rating: 5)

    Lance and Jason were great. They worked hard and went beyond their duties - on the first day of the 3 day job, they swept out the leaves from the garage that blew in while they were working. On the second day, they brought in from the street all of my trash containers! The REPIPING of my house had quite a few unforeseen hiccups but these experts solved all the problems they ran into and still stayed within the estimate, so Im happy!

  • Review 106 (2019-10-11 - Rating: 5)

    I would beyond highly recommend Premier Plumbing to anyone. I was fortunate enough to have Robbie Heckman step in and help me out in a very dire situation. Not only is he an amazing plumber he was so kind and considerate. It was a very yucky situation and he handled it very professionally and promptly. Thank you Premier Plumbing and Robbie!

  • Review 107 (2021-02-23 - Rating: 5)

    Thank you to PP and especially Bobby and Mike. They showed up, replaced my disposal and were kind enough to look at a small, add on, bathroom sink issue and they fixed it quick and in a hurry. So sweet of them both. They were awesome. I would recommend them both.

  • Review 108 (2021-01-07 - Rating: 5)

    Ever since my first call to see if they could send someone out I was told it would be a wait time and I should have told him to add me to the wait time. I asked about re-piping the took my name and # and the rest was a great experience from that moment. I had them come out to unclog my toilet which i called on a Sunday but didnt ask them to come out. But Monday they called as i asked to make sure i was home from work. I got two calls from different plumbers to make sure i was home to come out. His last name Cook, he evaluated my area for the repiping. I had another issue with the toilet. Since it was under a 7 day warranty they sent Christian to do the reclogging of my toilet. He was polite and knowledgable. I cancelled my other repiping and decided that the amount of professionalism was what i was looking for at this time. The repiping went well and every thing was explained what was going to be done and what my new cut off switchs to turn off the water would be. They went beyond my expectation. Thank you Cook, Christian, Lance and most of all Jonny. Will always us you for any plumbing needs and will recommend you.

  • Review 109 (2018-10-15 - Rating: 5)

    I woke up to my house flooded and premier plumbing came out in no time. They sent a plumber by the name of Matthew out he was awesome. They had to repipe my place. So they was here for almost a week. Matthew was very professional and nice. He went above and beyond to make sure I was a satisfied customer. I would most definitely use them again. Make sure you request Matthew you will be more than satisfied!!!

  • Review 110 (2020-05-23 - Rating: 5)

    Christian did a great job resolving our issue! We had a plumbing issue in our kitchen sink in the middle of the night that caused a flood. He came promptly and fixed the sink perfectly! Really appreciate the fast service!

  • Review 111 (2019-01-07 - Rating: 5)

    The Premier Plumbing Company plumbers were just here. Danny & Robert did an excellent job. They were knowledgeable, professional, and efficient. I highly recommend this company and these plumbers to anyone who needs plumbing service.

  • Review 112 (2020-07-02 - Rating: 5)

    Charles White & Joel were prompt,courteous & so very polite to me. My job was done so quickly and cleanly. They are great. Will call your business again time Im in need of a plumber. Thank you guys!

  • Review 113 (2020-07-30 - Rating: 5)

    Robbie did a great job of unblocking my old houses main drain. Very courteous and efficient. Was done in no time, even though he had to go on the roof. He then explained the problem and advised on what I should watch for in future!

  • Review 114 (2018-10-23 - Rating: 5)

    What amazing company...the best!!!What a special human being is Nate, excellent attitude to serve. Very clean and an expert detecting water leak. I will give you 10 STARS.In addition, compare with others, the best quote. Also, very good attitude of the receptionist. Thanks Premier Plumbing, specially for Nate!!!

  • Review 115 (2021-02-13 - Rating: 5)

    Our large front yard turned into a swamp and our water bill went through the roof. We called GRU who told us that the utility was only responsible for connections to the property line. So we called Premier late on Friday afternoon, and they were out here prepared to dig at 8:30am the next day (Saturday). Ed and Travis guessed right and didnt have to dig up the entire yard. Our water was only off for an hour, they helped us clear the lines so we wouldnt drink dirt that got into the broken pipe, and showed me the defective part that they had quickly removed and replaced. Yard put back together and we were back in business in an hour. Best. Plumbers. Ever.

  • Review 116 (2020-02-07 - Rating: 5)

    Cole did an amazing job on short notice. He came promptly and expertly dealt with our situation. We recommend him and Premier Plumbing to all who have need of their services.

  • Review 117 (2019-10-14 - Rating: 5)

    My kitchen sink was flooding and my apartment called Premier Plumbing to fix it. Mike, the plumber did an amazing job and was in and out within 30 minutes. Very kind guy, cleaned up the mess and fixed the problem. Thank you Mike!

  • Review 118 (2020-02-21 - Rating: 5)

    OUTSTANDING company to work with! They answered after hours, and next day they fixed my bath + laundry and AC issues in less than 2 hours. More than Fair price for the job done.shutout to Mike Felix, Daniel Cubbage and his helper.strongly recommended!

  • Review 119 (2023-12-08 - Rating: 5)

    Called at night for a main line repair, Dan and Shawn were out early the next morning and done before 11:00! Quick and well done!

  • Review 120 (2019-10-12 - Rating: 5)

    Matthew Fletcher with Premier Plumbing is absolutely great...trustworthy, hard worker. He put in a tankless water heater for me and dealt with my angst about it in a manner that was kind. Hes currently putting in a water spigot in my yard. Their prices are fair and I trust them.

  • Review 121 (2020-09-08 - Rating: 5)

    Avery did such a great job fixing both our kitchen sink drain and our tub drain. He snd his partner were very polite and explained everything to me so I could easily understand and hopefully avoid these problems again.

  • Review 122 (2019-12-12 - Rating: 5)

    Exceptional company wish I could give 10 stars. Everyone from office to the service technicians were awesome. Response was very quick. Special thanks to Mike and Charles for the extra things they did. Cook and Louie were punctual and knowledgeable. All very professional and they even cleaned up. I will never use anyone else! Oh and price was very reasonable too.

  • Review 123 (2021-03-05 - Rating: 5)

    Have a house in Palatka and couldnā€™t get any company in town to fix the problem. Premiere plumbing drove an hour to fix the problem and so we have used them on other projects. Set up an appointment and they were there when they said they would be and did an amazing job. Thought I would have to pay a fortune for the drive but they were cheaper than the companies in town who did nothing

  • Review 124 (2018-10-14 - Rating: 5)

    Mr Fletcher showed up to my apartment and got all my problems fixed in less than ten minutes. Not only did he fix the problems, but he stayed to clean afterwards. Great service overall, I would definitely recommend them.

  • Review 125 (2022-01-12 - Rating: 5)

    Billy was great!! He was courteous, replied very quickly, and his attention to detail was amazing. Big success in my book and I would definitely recommend him and the company to friends!!

  • Review 126 (2019-07-22 - Rating: 5)

    Corey is amazing. He shows up early and doesnā€™t leave until the jobs done right. He cleans up behind himself and communicates the problems well. Would highly recommend premire plumbing and Corey. The secretary that answers the phone is a really nice guy too. Great customer service and super knowledgeable

  • Review 127 (2020-07-03 - Rating: 5)

    I am a 72 yr.old widow who knows NOTHING about G-ville nor home maintenance. My gas tankless hot water heater QUIT just when I was about to turn on the dishwasher. After a sleepless night & an uneventful call to GRU, I called Premier Plumbing. They were quick, efficient & knowledgable about my situation. Now, I can shower & wash dishes, too. I appreciate CHARLES & Joels information for the future. I will NOT hesitate to recommend their services to my son & his family, also!

  • Review 128 (2022-01-07 - Rating: 5)

    Technicians Matthew and Sam contacted me with their arrival time and arrived as stated. I thought I might have a leak in my slab as I smelled an odd smell that reminded me of a carpet after being steamed cleaned. No leak in the slab was found and numerous other possibilities were checked. This gave me peace of mind and since the smell has subsided to zero. I thought the pricing was fair.

  • Review 129 (2020-01-17 - Rating: 5)

    Bryan Etheridge was more than excellent! Very cooperating and did such a wonderful job at a good time frame. and fixed all our problems. Going to recommend him to all my friends and family.

  • Review 130 (2022-01-24 - Rating: 5)

    Elden was awesome. I had leaking shower heads behind wall that other people were unable to repair. He absolutely knows his stuff, and was able to get everything repaired. Highly recommend!

  • Review 131 (2019-11-23 - Rating: 5)

    Charlie and mike got the job done, they came even after hours fixed the drain issue i had in my kitchen sink and my washer drain pipe. Very friendly and polite. I highly recommend them for all your plumbing needs. Thanks guys.

  • Review 132 (2019-02-22 - Rating: 5)

    Corey Bryant came out super quickly and wasnt even phased by our shower that was clogged with a good 2in of sitting water. Within 15 minutes he had everything cleared up and back to normal. Great guy and great service!

  • Review 133 (2019-12-31 - Rating: 5)

    Thank you God for PremierThey saved my lifeHad a broken spicket.. causing flooding and no water. On a Friday nightI had called Quality 3 times to be told they would call right packMy daughters wedding was the next day. I panickedFinally gave up and called premierThey told me how to deal with it to save weekend cost and have waterCame Mon morning and easy peasyThank you Ronald and Robbie for such a joyful customer service and excellent pricingNo more Quality

  • Review 134 (2021-02-04 - Rating: 5)

    Premier comes out right away and does what ever job you need completed. Great service! Will not use anyone else. The plumbers Christian and BJ are so awesome also. Thank you for your service.Georgetown Apartments

  • Review 135 (2018-10-20 - Rating: 5)

    These guys are solid. they kept in regular contact prior to their showing up at the house and when they did show up, they quickly and efficiently solved our problem. Brandon and Skye are who came and they were dynamite. theyre the type of people i would poach if i had a plumbing business of my own.

  • Review 136 (2020-09-26 - Rating: 5)

    Charles White came to our rescue! Our water main was flooding our front yard and we were struggling to get our water turned off. He and his partner were driving down the road and saw us struggling. He pulled over and turned our water off for us. What a blessing!! I am so thankful for his kindness.

  • Review 137 (2020-07-14 - Rating: 5)

    Charles and Joel were very kind, informative, and professional. They fixed a couple of issues in my home quickly and then took the time to explain to me what the problem was and how they solved it. I was very satisfied with their service!

  • Review 138 (2020-07-10 - Rating: 5)

    We had to get a leak fixed in our plumbing and Charles, Joel, and Robbie did a great job. They showed up on time, kept us informed during the process and made sure everything was working and clean prior to leaving.

  • Review 139 (2022-04-01 - Rating: 5)

    Eldon was timely and fast. He immediatly found the issue and within 30 minutes our leak was fixed on a copper pipe. We will be using them for any further problems as needed.

  • Review 140 (2020-01-22 - Rating: 5)

    Had a sink clog out of nowhere late at night, my apartment complexs maintenance guy tried to fix it but turned out to be a bigger problem than he though. Called a plumber (Bryan Etheridge) and it was fixed in no-time. Great job at such an inconvenient time (around 12am), and a good attitude; very professional.

  • Review 141 (2020-09-18 - Rating: 5)

    Christian and Alex did a quick job and were very pleasant to interact with. There was some miscommunication due to a job left from day prior from some of their coworkers. Christian and Alex more than made up for it with their speedy service first thing the next morning. Thank you!

  • Review 142 (2021-01-29 - Rating: 5)

    Professional plumbers in Gainesville, FL specialize in leak detection and leak repair, water heaters, drain cleaning, and repiping for residential and commercial customers.I gave the following team the opportunity to show their skills in all of these specialties and they earned my appreciation for their professionalism as well as their skills. I especially appreciate their taking the time to explain the work they were doing. Great work!Team: Jonathan Fapel (Manager), Mark Lance Irwin (Plumber), and Jason Wallace (Helper)

  • Review 143 (2020-02-04 - Rating: 5)

    I needed a plumber for a very small job adjusting a scald valve in my shower. I had called several other businesses and gotten voice mail; at Premier, someone very friendly and helpful answered. They came out almost immediately, solved the problem, and were fast and professional, late on a Friday afternoon. So glad I found them!!

  • Review 144 (2018-11-13 - Rating: 5)

    2 guys, Brandon and Skye, came out extremely quickly once notified. Fixed garbage disposal and sink cloggage in ~30 mins. Super nice people and very thorough - would recommend.

  • Review 145 (2020-11-11 - Rating: 5)

    Bobby and Phil came as soon as they said theyd come out. They explained the problem, fixed it, and went above and beyond with the sink. That wasnt even the original problem! Great service and very polite. Will definitely be recommending premier over all the others!

  • Review 146 (2018-10-16 - Rating: 5)

    Jonny is my main tech for all my properties in gainesville. He is always on time, very respectful to all of my residents, and honest. He always works hard and im glad to have him as part of the team. Id recommend Premier to anyone. Great company. And Wayne the owner goes above and beyond to make sure the job is done and done right.

  • Review 147 (2023-12-04 - Rating: 5)

    Tim & Barry showed up and conquered a pretty difficult situation! Polite and thorough, they explained everything to me as they worked. Thank you both so much!!

  • Review 148 (2018-12-07 - Rating: 5)

    Robert and Matthew did a fantastic job unclogging the kitchen sink. They were very professional and courteous, and answered all of my questions. I couldnt have asked for two better people. I give them 5 stars.

  • Review 149 (2019-11-05 - Rating: 5)

    Robbie came to do my leaking faucet and did an awesome job. They were professionals, courteous and and explained whats going on. Thank you for the great service.

  • Review 150 (2021-07-21 - Rating: 5)

    Very knowledgeable, very professional. Christian and Drew were very respectful of my home, property and pets. Punctual and efficient. Very good at identifying, explaining, and addressing problems. I was grateful to have them. Thank you.

  • Review 151 (2022-01-15 - Rating: 4)

    We called Premier Plumbing about an ongoing issue our family was experiencing with our toilets. We had a few hiccups in the beginning, which were addressed, we were given the estimate for the necessary repairs, then Corey, a professional plumber, and Patrick, Coreys fantastic Plumbers Helper, were sent to save the day.As soon as they showed up, they introduced themselves and explained everything they were doing. Corey decided to explore the pipeline himself so he could do everything in his power to do the least bit of damage to our bathroom floors and hand laid tile floors. The duo found the problem and came up with a game plan. They explained what was going on and what they would have to do. Understanding that I have a young child at home, they very thoughtfully asked me what they could do to not disrupt my daughters routine, such as only jack hammering when we could leave the house to run errands. They made sure our household could still function fairly comfortably, while being without one of the main bathrooms in our house for several days.Corey and Patrick were professional, detail-oriented, knowledgeable, experienced, personable, communicative, and respectful. When you think of a small town business and what makes it so unique, you think of the people within the business... the heart of the company; Corey and Patrick, and other employees like these men, are where the companys strength, integrity, and discipline come from. They are the heart of the company. I will request them personally if we run into issues with our plumbing in the, hopefully, not near future.Thank you, Corey and Patrick! You both made a difficult situation far less overwhelming than it seemed in the beginning. 5 Stars for the duo and 4 stars overall for the hiccups experienced in the beginning.

  • Review 152 (2019-10-31 - Rating: 5)

    For the start it was great. Ron who answered the phone know right away what was wrong and was very professional. Chris who came to the house was friendly and again very professional. He explained everything and fix it in no time. And the price was really good. So thank you Premier Plumping.

  • Review 153 (2020-09-07 - Rating: 5)

    Avery gave us a call before coming and was on time. He fixed the clogged shower drain quickly and helped find a serious leak we had from our upstairs bathroom. This leak has been a problem for months, and now because we found the source of the problem the landlord can fix it.

  • Review 154 (2020-07-03 - Rating: 5)

    Amazing job!!! Within 3 hours of calling the leak I had was repaired. The gentlemen who came out were quick, quiet, and explained everything they were doing. Would highly recommend

  • Review 155 (2020-03-06 - Rating: 5)

    Employees that were at. My home. Cory crawford,sales, And BILLY HALDOWAY,Charles White. Leak dection, and Lance Irwin & Christian Ryals.the plumber/technician and helper were all super workers. They were going e4y program essional and caring. they went over and beyond their. Duties to make it an absolutel best situation the6y could. I highly recommend tPPremier Plumbing &Leak Dectection for your plumb inNeeds.nt be more pleased with the service we received from all t

  • Review 156 (2018-12-10 - Rating: 5)

    Great job super fast , im an maintenance. We call them they got here fast and took care of the problem the i have with the pipes on the wall for a water heater. They name . Matthew and robert . Good job guys... and also helm me to take the old one to the dumpster šŸ‘šŸ¾ šŸ‘šŸ¾

  • Review 157 (2019-11-13 - Rating: 5)

    Very impressed. Charles was very thorough and explained all the options available to fix our slab leak. We will definitely use Premier for this leak and other plumbing issues

  • Review 158 (2022-08-12 - Rating: 5)

    When our well pump was running too often, we thought we had a problem with that system. Nope, it was a busted pipe under the slab in our office. We figured this out when the carpet became mysteriously wet.Sam from Premier came right out and detected the location of the leak through the slab within inches. We scheduled the repair and two days later he showed up bright and early and knocked out the repair in just a few hours.He and his crew were prompt, knowledgeable, polite and left no mess. 5 stars isnt enough!

  • Review 159 (2021-02-23 - Rating: 5)

    The technicians were well educated in their field. Every time they hit an issue (which was often due to the age of my home) they were able to solve it. They were professional and didnā€™t make me feel as if I was asking a stupid question. Great experience as always!!

  • Review 160 (2018-11-29 - Rating: 5)

    Matthew and Robert did a great job fixing my sink and toilet. They thoroughly explained to me what they fixed for each job, which I really appreciated. Thanks so much for the friendly and prompt service.

  • Review 161 (2020-08-28 - Rating: 5)

    Robbie came out very late, found the issue immediately and had it repaired in minutes. Showed me video of the issue and the repair and was polite and professional throughout. Would highly recommend.

  • Review 162 (2023-04-22 - Rating: 5)

    My valves for the w/d were bad n leaking when I moved in my new condo. It was a Saturday and they came right out and were professional and pleasant. šŸ˜Š

  • Review 163 (2020-12-01 - Rating: 5)

    Craig and Alex came out twice and were efficient, knowledgeable and courteous. We canā€™t thank them enough for getting our toilet in and hooking up the tub and sink to finish our bathroom remodel.

  • Review 164 (2023-12-15 - Rating: 5)

    Mark and his team have been excellent to work with. Knowledgeable, diligent and reliable. I highly recommend.

  • Review 165 (2018-11-30 - Rating: 5)

    Jonny and Corey did a great job. Leak detection, demo and repair - all in the same day. Great guys and professional. They stayed late and got it all done - I highly recommend.

  • Review 166 (2018-10-17 - Rating: 5)

    Glad they sent Johnny to jet lines and do repairs. Hes my favorite plumber fast, friendly, and effective. With employees like him its easy to see why Premier is the best in Gainesville.

  • Review 167 (2019-10-24 - Rating: 5)

    Robbie was my plumber who came out and cleared some drainage pipes for my home. Very timely and professional. would highly reccomend Premier Plumbing and Robbie for anyone.

  • Review 168 (2018-10-25 - Rating: 5)

    Nate Burns is a great asset to the Premier Plumbing team. Hes very experienced, knowledgeable and happy to help. Thanks for coming to my rescue many times Nate!!

  • Review 169 (2020-09-03 - Rating: 5)

    Replaced water heater! A pro plumber, replaced pipingAnd attachments as needed, quickly and expertly.Replacement of 2 faucets was over-seen and completed. Very very competent repairman and installer , Brandon Moon .

  • Review 170 (2024-02-01 - Rating: 5)

    Tim and Barry were great when they came out to service my tankless hot water heater! Thank you!

  • Review 171 (2019-10-31 - Rating: 5)

    Robby & Tommy were great. We all actually had fun while they were installing 2 faucets & repairing 2 toilets. They did a excellent job!

  • Review 172 (2019-10-18 - Rating: 5)

    Robbie and his helper.was excellent! And politeI would recommend him to my family and friends co workers..it was a pleasure doing business with him and his worker! Robbie come highly recommended..thanks for sending him

  • Review 173 (2022-06-15 - Rating: 5)

    Recommend Premier plumbing very highly! We are a new resident, our call was handled professionally and promptly and we were extremely satisfied with the service, will definitely call them again!

  • Review 174 (2019-10-07 - Rating: 5)

    Awesome experience. Matt and Mica came out on a weekend and figured out a solution to a problem with low pressure on galvanized pipes that could have cost me a bunch. Fixed it perfectly and cost effectively. Thank you guys!

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