Mr. Rooter Plumbing of Gainesville

Located in Gainesville, Florida

Address: 3715 NW 97th Blvd Suite B, Gainesville, FL 32606, United States

Phone: +1 844-751-4252

Rating: 4.8

Services

Identifies as women-owned
Online estimates
On-site services
Wheelchair-accessible toilet
Wheelchair-accessible seating
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-06-01 - Rating: 5)
Excellent service and work ethic, showed up fixed my leak and my water pressure in no time! These guys (Shawn(s) both of them!) really made my day and took it easy on my pockets (after hours at that!). Mr. Rooter Plumbing will be the first call I make should I need anything plumbing related in the future. Thank you for turning my Saturday in a great day! 💪🏾🙏🏾♥️

Review 2 (2024-02-09 - Rating: 5)
These guys are terrific! Within an hour or so of requesting a visit the company contacted us and set up an appointment for the next morning. Shawn was here promptly at 8:30. By 10:30 he had installed a new toilet.. He hauled away the old toilet and cardboard from the new one. He was very personable but didnt waste any time in doing an efficient, clean job. Thanks for everything.

Review 3 (2023-06-09 - Rating: 5)
Great experience today with Mr. Rooter plumbing company. Miranda, answering phones at the office was polite and knowledgeable. She was able to send a team out same day to fix my parents toilet, Even though it was not an emergency. Terry G. And Keshawn W. were friendly, kind and efficient. They offered several options and they fixed the toilet in no time. We will definitely recommend this company and use them again if needed.

Review 4 (2023-09-11 - Rating: 5)
Terry, my technician, was professional, skilled, and courteous. I had an emergency on a Saturday and he arrived 15 minutes ahead of my scheduled appointment time and quickly resolved the issue. And Ive never had anyone work as neatly and respectfully of my home.

Review 5 (2023-08-05 - Rating: 5)
We are SO Grateful for the quick response and turn around time with Mr. Rooter. They were able to come out, give us a quote, order the part and make the repairs all in 2 days. Very impressed with the technician James who was friendly, knowledgeable, professional and didn’t waste any time making our repair a priority. I would highly recommend this company and our business with definitely use Mr. Rooter in the future. Thank you to all the staff at Mr. Rooter!

Review 6 (2024-02-20 - Rating: 5)
Had Shawn come out and replace our toilet , great service, very knowledgeable and talked employer up about how he was getting more training to move up with the company.Thanks again Shawn for the fast and thorough service call yesterday.

Review 7 (2024-06-20 - Rating: 5)
They were prompt and honest. They were unable to deal with a well pump but recommended a wonderful young man who came and fixed our well pump.

Review 8 (2023-12-08 - Rating: 5)
Mr. Rooter helped us when we had an emergency and was able to get us in same day!! Mr. Melvin Cumba was so personable and knowledgeable! We appreciate his hard work and service so much! I would definitely recommend Mr. Rooter to anyone!

Review 9 (2022-10-03 - Rating: 5)
Great business done well by good people. Excellent work- five star quality and five star customer service. Mr. Rooter plumbing puts customers and people above payment and that earns a lifetime of business; I will never call another plumbing service for anything.Had a break on the main line. Mr. Rooter identified, diagnosed and fixed the issue same same day. They use text and call which is really convenient. Can’t recommend this company enough. 10 / 10 5 stars just call them.

Review 10 (2023-05-16 - Rating: 5)
Craig, Keshaun and Jerry came out to check the leak under my sink. They did a great job of explaining to me what was wrong and how it needed to be repaired. They gave me all of my options and allowed me to ask questions. They fixed everything that needed to be taken care. Because of their great work I am considering some other plumbing upgrades that I would like to make.

Review 11 (2024-05-23 - Rating: 5)
Quick and courteous service. The clogged drain in the kitchen was fixed the same day, in fact within 2 1/2 hours. Thank you!

Review 12 (2022-10-01 - Rating: 5)
Kevin, the owner, came out to fix my clogged kitchen sink this morning. He was timely, professional, kind, and worked hard to resolve my issue without overcharging me. I called at 0800 on a Saturday morning and he was at my house by 1130. He confirmed my appointment via text and email, and let me know when he was 30 minutes away. When he arrived he was in uniform, in a company- marked truck, laid down a doormat, and used shoe covers. I was extremely appreciative of his professionalism as a woman having repairs done while my husband was at work. He told me up front what he thought the problem would be and what it would cost before beginning. He then worked very hard to get my clog resolved, using multiple cables in the sink and a camera out front to visualize the inside of the pipes. He mentioned that he might need to perform a more expensive service (the “jetter”), but that he didn’t want to do it unless he needed to. After multiple passes with a shorter cable, he upgraded to a longer one and resolved the issue. No jetter needed! He cleaned up everything he worked on, and sent me a full email invoice when he left. I couldn’t be happier with the customer service, and I highly recommend Mr Rooter.

Review 13 (2023-08-19 - Rating: 5)
Listen, I own a business in High Springs. I had an emergency on a Saturday. All of my bathroom facilities were clogged. I called and didn’t even leave a message. They called me back! Their on call guy had a family emergency and couldn’t come to work. Kevin, the owner, came out himself and got me up and running. Seriously saving the day. We had a fundraiser for Santa Fe High School scheduled. Without bathrooms we could not be open. I can’t say enough how grateful my team and I are to have this level of service. Especially these days, when it’s hard to get people to even call you back. Thank you Kevin and team at Mr. Rooter!

Review 14 (2023-07-25 - Rating: 5)
Kevin, Craig and James were great! I met Them all at different times . Connie and Miranda were taking and returning calls and were on top of things. They changed my water heater out at about 300 dollars less than other companies! Go Mr Rooter!!

Review 15 (2024-03-15 - Rating: 5)
Great service! Terry and Mike were our service professionals, and they were very knowledgeable, and fast-working. Would highly recommend Mr. Rooter!

Review 16 (2023-12-14 - Rating: 5)
James Russell and another did an amazing job installing my sink and faucet. The service was exceptionally fast, professional, and kind. I could not be happier!

Review 17 (2023-01-06 - Rating: 5)
I had honestly forgotten it was New Years Day, and they were still gracious enough to take my call. This business not only is professional, but theyre really kind too. Travis went above and beyond to get the part needed to complete the job same day. They will definitely be my go-to for now on.

Review 18 (2022-10-21 - Rating: 5)
I’m blown away by the excellent service and price I received with Mr. Rooter. Kevin and his team were so accommodating and efficient. I highly recommend using them for any plumbing needs. I won’t use anyone else in the future for my plumbing needs.

Review 19 (2022-07-11 - Rating: 5)
Kevin and Craig did a great job removing an enormous root mass from my toilet. They explained the procedure, and even used a camera to inspect the entire line. Quality work, good price, and friendly and respectful guys! Thanks!

Review 20 (2022-12-09 - Rating: 5)
Kevin had been working with me for most of the past month trying to get AO Smith to help me diagnose a problem with my 2 1/2 year old AO-WH-SOFT-450T Water Softener. The brine tank kept getting too full and overflowing. He persistently worked with me contacting AO Smith multiple times and then came and helped me troubleshoot my unit. It looks like, with the steps they sent him to perform, were back in business.I highly recommend Kevin and Mr. Rooter, for all your plumbing needs. I hold him in highest regard, because of his knowledge, character, and level of customer service. All of these qualities are evidence of who he is, as a person and as a business man. As a result I gladly leave him this more than positive review. Please consider Mr. Rooter first, for all of your plumbing needs.

Review 21 (2022-06-27 - Rating: 5)
I called Kevin on a Saturday morning because my water heater failed. He arrived promptly at the time he specified and diagnosed the problem very quickly. He was extremely professional but also friendly and thoroughly explained the options for solving the problem. I didnt think Id be able to get anyone to fix the problem on a weekend, but Kevin was generous with his time and very professional. I would highly recommend Kevin and his company for plumbing repairs.

Review 22 (2022-07-27 - Rating: 5)
Kevin was great!! He replaced my water heater while I did errands. He was very accommodating of my schedule. They are also reasonably priced. Would absolutely recommend him!!

Review 23 (2023-10-02 - Rating: 5)
I highly recommend Mr. Rooter for any plumbing needs. They did a very nice job and finished when promised. Kevin kept us informed throughout the entire process.

Review 24 (2022-06-18 - Rating: 5)
Excellent service! Had a sewer line clog and it was handled quickly and professionally. Communicated throughout the process what they were doing, and gave a fair price at the end. Absolutely using again for any plumbing work in the future.

Review 25 (2022-05-05 - Rating: 5)
Excellent experience with Mr Rooter. I highly recommend their services. Very professional and work done in a timely manner. And they didn’t charge an arm and a leg. I will use them for all of my plumbing needs.

Review 26 (2023-01-10 - Rating: 5)
The technician was very professional and friendly. He explained everything he was doing, step by step, and wouldnt quit until it met with my satisfaction. Very thorough job. Would definitely use them again, when and if necessary.

Review 27 (2022-11-15 - Rating: 5)
Tre was the absolute best. He was on time, friendly, and determined to help us. When the job began to switch from something simple to something that was going to be much more work he never faltered and was determined to give us top tier service. I would gladly work with Tre and this agency again.

Review 28 (2022-11-09 - Rating: 5)
We had an excellent experience with Trey. He came on time, treated my home respectfully and fixed our clogged drain efficiently! I would definitely hire them again!

Review 29 (2022-12-29 - Rating: 5)
Emergency due to a busted water heater with leakage so called Mr Rooter. Kevin was professional and responded urgently with a water heater delivered and installer within a working day. I would highly recommend him and his team for water heater replacement.

Review 30 (2022-07-09 - Rating: 5)
Kevin. Was GREAT! Its a Saturday too! Very careful, had his own door mat to wipe off shoes, then put covers over shoes.He was respectful to my parents.VERY AFFORDABLE.You CAN NOT GO WRONG!!Jerri L CarrollThank you Kevin !!

Review 31 (2023-07-28 - Rating: 5)
Kevin & Craig have over 25 years of experience in plumbing. Give them a call if you want an honest evaluation. I believe they will provide you with a free estimate or 2nd opinion!

Review 32 (2022-11-22 - Rating: 5)
From office staff to technicians this company is great. Thanks again Trey and Miranda. Also very nice to meet you Keith. Will continue to use this company for all my plumbing needs.

Review 33 (2022-07-05 - Rating: 5)
Fantastic service! They worked continuously on their schedule to arrive as soon as possible. Kept me up to date on progress every step of the way. Once the arrived they fixed my trouble in minutes! Can’t ask for better than that.

Review 34 (2022-11-30 - Rating: 5)
Trey came to my house and help us with clogged toilets and showers. He was very friendly as well as knowledgeable.He also kindly walk us through all the process. Thank you!

Review 35 (2023-08-23 - Rating: 5)
The guys showed up right on time. They did the job in in just the time they said it would take. They were courteous and friendly.We were very happy with the job.

Review 36 (2022-11-03 - Rating: 5)
Received great service- very responsive and did a great job removing my old water heater and installing a new one. Will definitely use this company in the future.

Review 37 (2023-10-26 - Rating: 5)
Melba Cumba and Shawn Yaw did an excellent job repair my upstairs bathroom. They made the repair and made sure the place looked like they hadn’t been there. Thanks for the help

Review 38 (2022-11-30 - Rating: 5)
Trey responded to our call within 30 minutes after 5:30 and was very pleasant, extremely professional, and determined to fix our problem. We HIGHLY recommend this company, especially Trey!

Review 39 (2023-12-01 - Rating: 5)
Totally recommended plumber and good work, finally they figure out what my drains have with simple clog and clean.

Review 40 (2024-07-16 - Rating: 5)
Friendly, prompt, timely, cost effective professional service. I highly recommend using Melvin and Shawn for any of your plumbing needs!

Review 41 (2023-07-23 - Rating: 5)
Great experience. Quick service.On time. James and the team did an excellent job.Highly recommend.

Review 42 (2023-05-08 - Rating: 5)
Terry and Keshawn were awesome! Very professional, courteous and did quality work! Thank you both!

Review 43 (2022-10-18 - Rating: 5)
I called and withing 3 hours Mr. Long had his technician in route to the home and took care of the issue.Very satisfied with Mr.Rooters service I highly recommend Mr. Rooter.

Review 44 (2022-08-03 - Rating: 5)
Craig did an excellent job. We are more than satisfied with the service we received with Mr. Rooter.

Review 45 (2022-11-11 - Rating: 5)
The service technician Craig Harden was excellent. He was pleasant, knowledgeable, and thorough.

Review 46 (2022-07-01 - Rating: 5)
Water softener died, problem diagnosed and replacement water softener installed - provided excellent communication regarding project status and required maintenance for new appliance - highly recommend!!

Review 47 (2023-01-27 - Rating: 5)
Excellent service, both at the job site and in their office. Miranda, Travis, James, all performed excellent and I highly recommend this company…….

Review 48 (2023-06-14 - Rating: 5)
Very friendly service. Scheduling went smooth. Craig was great. Very professional and resolved issue efficiently.

Review 49 (2023-02-07 - Rating: 5)
Quick response and same day service. Plumber was very knowledgeable and explained every step.

Review 50 (2022-11-23 - Rating: 5)
Trey was professional and handled our clogged bathtub quickly and efficiently. Highly recommend!

Review 51 (2024-02-10 - Rating: 5)
Arrived quickly, fixed the problem quickly and were very courteous and professional

Review 52 (2023-12-23 - Rating: 5)
Great service, job was completed in a timely manner and the tech was polite

Review 53 (2022-12-21 - Rating: 5)
Excellent Service and price. Quality work.Very friendly and helpful. Highly recommend. Thank you, Tray!!

Review 54 (2023-12-29 - Rating: 5)
I called Mr. Rooter and they promptly sent an outstanding technician named Terry out to unclog my bathroom drains but didnt stop there, he used his camera and found that my 30+ year old pipes were in bad need of cleaning all the way to my septic tank. I have had problems for over 3 years and have tried several plumbing companies to no avail... Terry correctly diagnosed my problems and returned the following day with another tech named Melvin and cleaned the pipes while showing the workmanship on his camera and they both took care to keep my house clean while performing their duties. Im very pleased with the companys response time AND the technicians they sent to my residence. I will use them again and refer them in the future if we need plumbing service!Thanks guys!

Review 55 (2023-08-22 - Rating: 5)
Guy was great! Bless him for fixing my problem so quickly!

Review 56 (2022-10-24 - Rating: 5)
Wonderful people to work with. Would recommend them for any plumbing needs.

Review 57 (2022-10-19 - Rating: 5)
Iam remodeling our kitchen and needed plumbing disconnected and reconnected . Excellent service and very professional.

Review 58 (2024-01-13 - Rating: 5)
The folks from Mr. Rooter were timely and professional. Took care of the project exactly how we discussed. They did an excellent job and I will reach out for my plumbing needs in the future!

Review 59 (2024-02-26 - Rating: 5)
Great experience with Shawn, he was very knowledgeable

Review 60 (2022-05-09 - Rating: 5)
Very friendly, on time and fast to complete the job! I would use them again.

Review 61 (2024-02-15 - Rating: 5)
Excellent service from start to finish. Very well done!

Review 62 (2024-05-02 - Rating: 5)
Easy appointment process. Scheduled to see the problem the same day.

Review 63 (2023-02-17 - Rating: 5)
Mr James was fast and did great job. Thank you

Review 64 (2022-10-27 - Rating: 5)
Short version: Mr. Plumber is the real deal. Excellent communication from the office and technicians.Longer version: Kevin and Tray took on a very badly broken 20 year old lift station. Parts had to ordered and they got them despite much of it being outdated. They came in under budget and were very good about keeping us updated. Miranda took care of scheduling and billing and was very responsive, friendly, caring. No one wants to deal with a broken sewer system but the Mr Rooter team made it painless. Highly recommended!

Review 65 (2023-07-19 - Rating: 5)
I had a water emergency and it was after hours and you guys were at my house in less than an hour. Mr. Terry the plumber fixed my problem all while during a crazy thunderstorm! He kept his cool and was very professional. Yes I would use them again!

Review 66 (2023-01-15 - Rating: 5)
I chose Mr. Rooter because of their high reviews. And so glad I did. They were friendly, fast, professional and so glad they came out on a Sunday!!. I will definitely use them for any other plumbing needs. Cant thank them enough for coming in a Sunday.

Review 67 (2022-06-17 - Rating: 5)
Kevin and team are awesome! I definitely recommend!

Review 68 (2023-11-29 - Rating: 5)
Called, they came out, and got the job done

Review 69 (2022-11-08 - Rating: 5)
Smart, professional, pleasure doing business with you. thank you Trey

Review 70 (2023-03-13 - Rating: 5)
This company is locally owned and is very fast to respond. Their owner and employees are courteous, knowledgeable and efficient.

Review 71 (2022-08-16 - Rating: 5)
I called Mr. Rooter and got an immediate response. I explained my problem and was told someone could come today. This is the weekend and Sunday. So naturally I said yes. My problem wasnt an emergency but I wanted it taken care soon as possible and was willing to wait. I go Kevins number sent to my mobile number sent to my mobile and I sent my information. Next I received a text message with a picture of my technician Craig. I also received a text and email confirming my appointment. Oh my. Let me just say this was a great experience. Everything is done electronically no paper. And get this no weekend OT charges. My concerns were carefully looked at and my property treated with respect. Craig put a mat outside the door and wore paper covers on his shoes. May seem inconsequential but I thought that was nice. If I need anything else regarding plumbing I will call them.Thank you soooo much!Sheila

Review 72 (2024-02-04 - Rating: 5)
Honest and professional, pricing upfront

Review 73 (2022-07-15 - Rating: 5)
Excellent Customer Service. Craig searched possible causes and was able to complete repairs while keeping me informed.