Gator Leak & Drain LLC
Located in Gainesville, Florida
Address: 7117 SW Archer Rd lot # 9, Gainesville, FL 32608, United States
Phone: +1 352-672-2813
Rating: 5
Services
- Online estimates
- NFC mobile payments
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-21 - Rating: 5)
After buying a new house I needed some work done. I hired these guys to help me change some things. Charles (the owner)was very friendly and I was quickly on the schedule and he was very flexible to my schedule.Mike and Jack came out and were on time and very nice. They installed a new toliet and new kitchen faucet (which was very hard to remove). Both look great and I am definitely going to use them again when I change out other things as I fix up ly new house!! -
Review 2 (2024-12-21 - Rating: 5)
Charles with Gator Leak and Drain in Gainesville, FL is amazing! I am a real estate professional and often need help diagnosing issues, getting repairs done and getting quotes. This company is my go-to. Very knowledgeable, professional and helpful. Iām writing this the Friday BEFORE Christmas where he went to a customers home at 7:00 PM to check out an issue. Amazing service! -
Review 3 (2024-11-22 - Rating: 5)
I was impressed with the prompt and efficient service provided by Charles. He was able to address the issue the same day, and his pricing was fair. The level of customer service exceeded my expectations. I highly recommend Gator Leak & Drain for anyone in need of reliable plumbing services. -
Review 4 (2024-09-27 - Rating: 5)
Charles came by in 20 minutes after being referred to him by multiple coworkers that have used his service and they were absolutely correct. They all had great stories to tell of how he did what others wouldnt or couldnt. He is a nice guy and he knows his stuff. He had my line clear in less than an hour after my drain backed up. All this the day after a hurricane (Helene) so I know he was busy! Very reasonable price and he offered a discount on top because I was personally recommended. Hes a small family operation who relies on word of mouth and so Im happy to write this review as he helped me in no time flat. Highly recommend! -
Review 5 (2024-12-03 - Rating: 5)
Charles truly runs a family company. He was nothing but honest and kind while we went through a plumbers nightmare this summer on my older home in Gainesville. I would give him and his guys 6 stars if I could. Itās been 4-5 months since the work has been done and I have had zero issues. Ethical and respectful men! -
Review 6 (2024-10-20 - Rating: 5)
My husband and I cannot say enough good words about Charles and his team. One of our friends had highly recommended him, and told us that he was fantastic! Our job was very difficult, as our main was across the street, and our water line was over 5 feet below ground. Charles told us that he was not going to give up, and that he would fix our leak. Charles did an excellent job repairing our leak. I really appreciated all the extra time he took to explain all the details and updates to my husband and I. His team of men is respectful and courteous, as they have a great leader to emulate. If you have any kind of leak, call Charles. He wonāt let you down, and we will definitely call him first if we ever have any more leaks or plumbing problems in general. -
Review 7 (2024-08-12 - Rating: 5)
Exceptional Service at the Best PriceWhen I needed to replace my water heater, I reached out to about a dozen plumbers. Gator Leak and Drain stood out not only for their competitive pricing but for their commitment to customer satisfaction. While many others quoted nearly double for the same work, Gator offered the best deal by far. I was also on a tight schedule, as I was only in town for a week. Charles went above and beyond, rearranging his schedule to accommodate my needs. The entire team was friendly, professional, and a pleasure to work with. If youāre looking for top-notch service at a fair price, youād be doing yourself a disservice by not giving them a call. -
Review 8 (2024-11-09 - Rating: 5)
Came home from the Gym to find my roommateās shower water backing up through my shower drain. Landlord called these guys, they came out within a few hours, late on a Friday no less, and had us back up and running in an hour, even though they had to get up on our roof to get to the clean out access. Super helpful, willing to explain what was going on, and double checked their work too. 5 Stars! -
Review 9 (2024-08-05 - Rating: 5)
We recently purchased a home in Gainesville that we thought had been fully renovated. Unfortunately, we discovered after closing that the main bathroom tub/shower wasnāt draining properly. We had another plumbing company attempt to snake the drain, but when they couldnāt fix the problem, they recommended Charles at Gator Leak and Drain. Charles came out immediately and put a camera in the drain to diagnose the problem. Charles told us it was one of the most complex plumbing issues he had ever experienced, but he used his expertise and advanced equipment to keep working on the problem until it was fully resolved. Charles was extremely honest and kept us in the loop the entire time, even sending us videos of the issues he discovered. He didnāt overcharge us like he could have, but instead gave us a fair price for all his work. We were beyond happy and grateful that we found Charles. We highly recommend him and his team for any complex plumbing issue you may have! He is 5 star service all the way!!! ***** -
Review 10 (2024-12-05 - Rating: 5)
Easy to work with, provided multiple service options, estimate included a ballpark as well as a high-end cap so no last-minute billing surprises (and the total ended up right on the ballpark estimate so you know they didnt pad the bill), fixed my leak in record time. I will be using Gator Leak & Drain for all my plumbing needs moving forward and will not hesitate to recommend this team to anyone. -
Review 11 (2024-09-05 - Rating: 5)
Outstanding experience using Gator Leak & Drain. Mike, from Gator Leak came out and quickly diagnosed, then took care of my clog and leak problem. Excellent from start to finish - great service, great in dealing with me the customer, and more than fair.I have many years of property management experience and have dealt with a lot of plumbing companies. Mike and Gator Leak & Drain are right at the top.Completely, and with no hesitation, I gladly recommend Mike and Gator Leak and Drain. If you have a plumbing issue, do yourself a favor and call Gator Leak and Drain.Thank you Charles and Mike. -
Review 12 (2024-11-09 - Rating: 5)
Let me just tell you! Charles was on top of our leak! He was thorough and fast! Greatest plumber in town by far! One would say āfast and friendlyā. 10/10 would recommend! -
Review 13 (2024-10-04 - Rating: 5)
Fantastic experience! Very quick and helped me with a shower drain clog and water heater flush! Cheaper than other plumbers and great overall service! Will definitely be keeping them on call when another issue arises. -
Review 14 (2024-09-08 - Rating: 5)
Mike from Gator Leak & Drain came out to fix a leaking toilet for me yesterday. He did a great job. He was there on a Saturday within an hour of my call. He was friendly, professional and clearly explained the cause of the leak. I was very pleased with his service and will absolutely use them the next time I have a plumbing issue. -
Review 15 (2024-08-21 - Rating: 5)
Charles from Gator Leak and Drain is just exceptional.Not only did he detect and fix a leak for me many months ago, he helped diagnose a sewer gas issue that I have after having done a renovation. Just an amazing person and plumber. -
Review 16 (2022-10-28 - Rating: 5)
We have used Charles and Gator leak and Drain many, many times. He is the first person I refer my customers to for leak detection and camera inspections and if you are having a plumbing mystery that has baffled many a plumber, Charles is your guy. He will get it figured out for you. He is honest in his pricing and his diagnosis. If there is nothing wrong he will tell you, if there is something wrong he will give you the best price possible. Unlike other companies that are out to make a quick buck, Charles and Gator Leak and Drain genuinely care about the customer. You can always depend on him for an honest opinion. With Charles you get an honest days work for an honest days pay, as well as old fashioned service with the most modern technology to service your plumbing and resolve your issues most efficiently and effectively! -
Review 17 (2024-11-07 - Rating: 5)
Great service and they actually know what they are doing.They fixed a problem that 2 other plumbers couldnāt (including one being from a large company).They are reasonably priced and do good business. Cannot say enough good things about gator leak and drain -
Review 18 (2024-01-22 - Rating: 5)
Amazing work, after calling multiple leak detection companies and them telling us they couldnāt find a leak, Charles came out and was able to FIND AND REPAIR the leak. Highly recommend and very appreciative. They made us a priority to show up as soon as they could and couldnāt be more grateful. -
Review 19 (2024-10-14 - Rating: 5)
An absolutely outstanding company. I have had to call them out on two occasions. Both times I had Sam and Andrew. Incredibly professional and knowledgeable. Fixed both of my leaks quickly and with no poblems. I will not be calling anyone other than gator leak and drain to come out to my house -
Review 20 (2024-08-01 - Rating: 5)
We purchased an older home in the last year and was able to call Gator Leak and Drain to help us out. They were not only prompt, but very honest, and straight forward. They were kind and did go beyond our expectations. We are more than happy to recommend them to everyone in the area! -
Review 21 (2024-12-07 - Rating: 5)
Gator was very prompt and did an amazing job. They went above and beyond what was expected and stood by their estimate. Theyāll be my only call for plumbing matters moving forward. -
Review 22 (2024-07-07 - Rating: 5)
Charles and his team are excellent. They quickly repaired a leak under my slab. I also had them come back and do some additional plumbing work, and Sam and Andrew did an awesome job. Would recommend them to anyone. -
Review 23 (2024-12-04 - Rating: 5)
Charles from Gator Leak & Drain was an absolute pleasure. Fast, effective and professional. Cleaned out my toilets pipes of tangles of roots and did so in a very timely manner. -
Review 24 (2024-06-15 - Rating: 5)
Charles White at Gator leak and drain is the best plumbing company in Gainesville ! I am so impressed with the amazing customer service. Professional and knowledgeably, and would definitely recommend him to anyone. I have been renting and using him and IAm now going to buy and taking him with me! Heās amazing, trust worthy , neat/clean , does his very damn best to accommodate you on short notice he is just over all amazing and Iām so glad I use them and have them to trust when I need ! -
Review 25 (2024-05-29 - Rating: 5)
Charles and Charles fixed a leak at my house the other day. I am relatively new to the area and do not know any reputable companies, especially reasonably priced. Charles was friendly, kind, and extremely helpful from the first call. They were able to come out to my house within just a couple hours of calling them. They quickly located & fixed the leak. They were truly wonderful! I am so thankful for their help. It means a lot to have found a place who will NOT rip you off!I would HIGHLY recommend them to anyone needing a very knowledgeable, friendly and well priced service. You will be happy you do! -
Review 26 (2024-08-08 - Rating: 5)
Gator Leak and Drain came out to our house promptly to help us find a second septic tank. Charles was very friendly and was easy to work with. He found the septic in no time after two other people looking for it! I highly recommend Gator Leak and Drain. -
Review 27 (2024-12-11 - Rating: 5)
Highly recommend. They were able to come out right away and fix the problem fast. Very professional and left cleaner than it was before. I cannot be more greatful for finally having a sink that works better than it did 8 years ago when I lived in. Amen!! -
Review 28 (2024-08-09 - Rating: 5)
Great efficient service at a reasonable price! Water was gushing in my yard when I came home at 5:30. GRU came out and turned off the water. Gator Leak and Drain answered my call immediately and Mike was courteous and efficient. He stayed to fix the leak, clean up and make sure all water was turned off so that the gage stopped spinning on the meter. I highly recommend this business! -
Review 29 (2024-04-14 - Rating: 5)
Found my new plumber!After coming home from a week-long trip out of town, my wife and I discovered we had a toilet leaking. After trying the first few plumbers to pop up, none were available or really even wanted to talk to me.Charles responded and said he could fit me in for his last slot of the day. He asked for pictures of the issue prior to ensure he had everything needed to fix it the first time, and was cordial with all of his communications.He arrived promptly, and quickly assessed the issue. He resolved the issue, but also took the time to ensure that everything else was sealed up and tight with the entire system. He showed me what went wrong, what he replaced, and pricing was fair. Outstanding guy. -
Review 30 (2024-09-13 - Rating: 5)
Amazing! Extremely happy with this company. Sam and Andrew were great! Professional, prompt and personable.They came out right away, found the problem and fixed it. Price was very fair.I highly recommend!! -
Review 31 (2024-10-20 - Rating: 5)
The service was amazing! Even through the hurricane, gator leak and drain was attentive to our needs, and did a fantastic job in the end ! Our new water pressure is like heaven. Thank you gator leak and drain. -
Review 32 (2024-12-03 - Rating: 5)
Charlie was great! Tankless water heater went out and he was prompt, friendly, efficient and knowledgeable. 10/10 recommend. -
Review 33 (2024-03-23 - Rating: 5)
Charles and his team at Gator Leak and Drain are amazing! I called because there was water pouring out from the cabinet under my kitchen sink. Iād simply done a google search and found him, a few hours later he was at my home. After diagnosing the problem, he gave me an extremely reasonable estimateā¦and there were multiple issues: I also needed to get a new faucet and take care of some mold he had found ( which he so kindly helped coordinate with a mold removal company) then he worked us in again the following day for the repairs. When it was time to write the check, he charged us less than his original estimate!!!!This company is honest and reliable and have gained a loyal customer in us. I will not hesitate to refer them to everyone I know. -
Review 34 (2024-08-21 - Rating: 5)
Charles is Incredibly detailed, kind, professional. So glad to have found a trusted plumber in Gainesville. Highly recommended! -
Review 35 (2024-08-19 - Rating: 5)
Had some draining issues. Called and spoke with Charles, they tried to help me over the phone before having to come out. When they came out the next morning the had everything draining properly and told me the septic tank was full. Great people and business. Highly recommend -
Review 36 (2024-06-27 - Rating: 5)
Charles has been super helpful with addressing our concerns regarding a potential leak in our house. He inspected the area and provide his professional advice on mitigation. I highly recommend his service! -
Review 37 (2024-03-08 - Rating: 5)
Charles over at Gator leak and drain is the man! I heard what sounded like running water in my bathroom but no fixtures were on or leaking. A little research led to me a slab leak and I was able to narrow down the location after finding the floor warmer in one spot. I called Gator leak and detection and they confirmed my suspicion and located the leak right where I anticipated. Charles gave me all of my options and ball park pricing. It was so reasonable that I felt zero need to get any other quotes for the project. They were there a few days later and fixed it up within 2 hours AND cleaned up as much of the mess as they could. There is good work and there is good people, Charles happens to be both. If you need a plumbing repair or leak detection, donāt look anywhere else other than Gator leak and drain. -
Review 38 (2024-09-09 - Rating: 5)
Charles was working on my apt complex and I was in a pinch my car needed a jump and I had to get to work for a import juvenile case, he seen me struggling and stopped his work to help me out and promptly went back to giving excellent service. Amazing Guy was my hero today ā¤ļø -
Review 39 (2022-02-01 - Rating: 5)
I had a 3pm leakage emergency on the same day my new tenant was moving in that was fixed by 6pm. Thatās unheard of during this COVID era and my family owes it all to Charles. One of the most honest business men Iāve ever met. He couldāve easily taken advantage of my situation but he didnāt. Charles even canceled a personal appt to bail me out. Give the man a call if you ever find yourself in need of his services. Trustworthy and a man of integrity. Hope to never need him again but I know who to call if I do. Thank you Charles! -
Review 40 (2024-11-22 - Rating: 5)
These guys are fantastic. Very responsive. Theyāve helped us multiple times andāmost recentlyācame and helped us without charging. Canāt recommend highly enough. -
Review 41 (2024-06-06 - Rating: 5)
Charles is very knowledgeable and honest. He goes above and beyond to solve the problem. We felt like we were in good hands the entire process. We are very happy with Gator Leak and Drain and highly recommend them! -
Review 42 (2023-11-17 - Rating: 5)
Charles and his crew were very fast and efficient with the utmost professionalism. He handled my clogged lines in half a day, after we had been working on it for a week. His camera system is amazing. He was able to show me the actual clog and then he showed me the cleared lines when he was finished. I wish I had found him sooner but he will be the first I call from now on. His prices were very reasonable. Great job guys and Thanks again for everything! -
Review 43 (2024-03-29 - Rating: 5)
Gator Leak and Drain came to my house two days in a row for two separate issues, and they went above and beyond to provide quality service. The second day, Charles showed up within 5 minutes of us calling him. Excellent service at a great price, I will be using their services again! -
Review 44 (2024-05-04 - Rating: 5)
Noticed a leak in bathroom and called Charles after reading reviews. I would give 10 stars if I could. Charles is prompt, professional and very fair withprice. He explained everything and referred me to a restoration company. I will never call any other plumber. You will not be disappointed. Thank you Charles! -
Review 45 (2024-01-17 - Rating: 5)
I asked Charles to come and install a water main shut off valve for my condo unit as the only way to stop water was to find the meter and shut it there. I could not find the meter, turns out it was somewhere in the bushes in a wooded area by the building. He found it, and did the work. The price he charged was reasonable. Very professional and knowledgeable, Updated 01/17/24: I called for their services a couple more times for working on my kitchen after mold remediation and kitchen remodel. Still very professional and responsive. I also like that they communicate with customers on ETAs. Still recommend them very highly. I have more work in the future for them. Will continue to use their services. -
Review 46 (2024-02-02 - Rating: 5)
If youre looking through the well rated plumbers pick these guys! On top of good pricing and service they have access to tools that other big plumbing companies dont seem to. In my case that means they were able to do things faster, easier, and with less of a mess.They spent the extra time to also explain things and give me quotes for future work. Also came out same day for a semi-emergency call. Really cant say enough good things about Charles! -
Review 47 (2024-05-28 - Rating: 5)
Sewer fly infestation that we could not get rid of for the life of us! We did the tape test, discovered they were coming in from under the toilet through a gap a previous plumber left when we bolted our toilet down. Charles & Charles knew immediately what the problem was, explained everything they were doing thoroughly and even took photos through the process. Knowledgeable, trustworthy company!! Thank you gator leak & drain! -
Review 48 (2024-08-21 - Rating: 5)
Great customer service at a great price. Gator Leak & Drain does an excellent job. I will definitely call them again. -
Review 49 (2024-05-16 - Rating: 5)
This is the Gator plumber you want! Its Gator Leak and Drain, and Charles and his crew are just great! They are reliable, efficient, knowledgeable, and pleasant to work with! They took care of three dripping outdoor spigots in record time with no damage or complications. Accept no Gator substitute! -
Review 50 (2023-03-17 - Rating: 5)
This was some of the best service I have ever received. Charles took his time to explain every step of the way. His through explanation put me at ease and I needed that. I didnāt want to feel ripped off, especially because I was dealing with an emergency leak. Charles was patient with all of my questions and even took the time to chat with my children! Charles had an associate also named Charles too. He to was amazing and naturally struck up conversation with me that put me through ease while dealing with an emergency. Gator Leak & Drain is a top of the line service. -
Review 51 (2024-09-30 - Rating: 5)
I highly recommend Gator Leak and DrainCharles gave us a TOP NOTCH service, at a very reasonable price. They are a 5 star service oriented. -
Review 52 (2023-05-12 - Rating: 5)
Charles was awesome. Was looking to install an individual water shutoff valve for my newly purchased condo unit. The problem is that we were unsure of how the common plumbing in the building was laid out, since it was deep. Charles managed to trace the line, and found exactly where it comes in and explained how it would have to be installed, if we were to go that route. He told us what our options were, and his advice will probably save us a lot of time and money.They got the job done quickly, and even cleaned up afterwards. Very impressive equipment and knowledgeable. I wont hesitate to reach out again if I need help with other plumbing issues that come up. -
Review 53 (2023-11-04 - Rating: 5)
INCREDIBLE!! They came so quickly, came on a different weekend day just to help us shut off the water when we couldnāt find it, and fixed our leak in one afternoon. They also charged a great price and since both of them were named Charles it was easy to remember their names! Even now I called to see if they had a photo of the pipe for my insurance and they answered immediately and sent me the photo right away. We will use these guys forever! -
Review 54 (2023-06-17 - Rating: 5)
I wish I could give them more than 5 stars. We noticed water coming from our driveway- the last thing I needed. I ignored it for a bit, but then knew I needed to deal with it. I called my regular plumber who said he didnāt have the equipment to help. I did a google search and a Miami based company could come diagnose for a bunch of $$- but they couldnāt help fix. I continues to call around until I found Gator Leak and Drain. They said they could come out and diagnose and help to fix or connect me with someone who could. Charles is the nicest. He took a couple of hours to figure out the problem under my driveway and then gave me three options based on cost. Lucky for me the lowest one worked- and we didnāt have to dive into the concrete! Yay. Even after it was completed they came back and put my yard back together and he offered me a discount. Honestly- I was so thrilled with the work and the service, you should definitely use this company! -
Review 55 (2023-09-21 - Rating: 5)
Had a burst valve and needed to shut off the water to the entire house. Called another company with an Emergency response and was told they could maybe make it out to the house in 2-3 days. I called Gator Leak and Charles had a team out in less than 2 hours with the correct parts and got us fixed up at a lower price than the other company quoted! Very highly recommend this company! -
Review 56 (2022-10-27 - Rating: 5)
After a pipe broke under my slab on a Saturday and left me and my family without water, I couldnt find anyone to help. Even the 24 hour emergency plumbers wouldnt perform leak detections on a weekend. I called over 10 businesses before I was referred to Gator Leak and Drain. I cant say enough good things about this business. Charles came out the same day and found my leak. He is very knowledgeable and professional. He also took the time to explain my plumbing problems and discussed my repair options. I dont know what we would have done without him. I wouldnt think of using anyone else for my plumbing needs and highly recommend Gator Leak and Drain. -
Review 57 (2023-09-22 - Rating: 5)
We used this company for leaks detection. Very kind, knowledgeable, and quick. We found out that we had a leak because our GRU bill was very high for the past couple months. They came the next day and they were very kind and gave us a great price. They found the leak quickly and repaired everything and helped us with the receipt so that we could submit the repair to GRU to get reimbursed. They also told us other things that we could get fixed to help with the water bill. I will definitely be using this company again when needed and they are amazing! Thank you so much. -
Review 58 (2024-06-08 - Rating: 5)
Charles is absolutely amazing!! I was in a huge bind late on a Saturday and he went out of his way to help me out. Quality guy. Highly recommend!! -
Review 59 (2023-01-14 - Rating: 5)
If you need an honest plumber Charles is your guy. We had a slab leak leak that turned into another one. Charles found the second one before he started on the first one and he determined that it probably wouldnāt be in our best interest to attempt a repair due to the possibility of a cascade of more leaks that wouldnāt solve the problem. He referred us to a company that did our hot water repipe. Like I said⦠honest!!!! Donāt hesitate to use them. They will treat you right! We will definitely use them again in future. -
Review 60 (2023-06-16 - Rating: 5)
Mike was EXCELLENT! Im a first-time home owner and this was my first plumbing issue. I called up Gator Leak & Drain and they let me know that theyd come out at their first availability. I was even able to send them a text with a picture of the problem, since I dont know anything about these types of issues.Less than 24 hours later Mike was knocking on my door. He answered all of my questions and was extremely knowledgeable. He was thorough and has an eye for detail. He not only made sure that the leak was repaired perfectly, but he also did not leave a single drop of water or smudge of dirt in the area he worked.Call these folks, theyll treat you well and leave water where its supposed to be!EDIT: My toilet had a problem and they replaced the whole thing on the same day that I texted them! If I could rate them 6 stars I would! -
Review 61 (2023-05-01 - Rating: 5)
Came out on short notice at the end of the day, quickly identified the slab leak on our residential hotline, and carefully explained the options. Arranged to return at the earliest possible time to attempt a fix on our very old plumbing system. Although the pipe, once uncovered, was obviously too far gone for any fix they quickly arranged for another company (very reasonable estimate) to come out the following day for the partial re-pipe. I was extremely impressed with the Charle(s) professionalism and honesty. In addition, they only charged me for the leak detection- nothing for all the dirty work to jackhammer and dig out the leak and fill in afterward. I wish I could give them more than 5 stars. -
Review 62 (2023-09-14 - Rating: 5)
Ive never had such a good experience with a plumber before. Charles pinpointed a tricky slab leak, jackhammered down, dug it out, replaced the leaking pipes, and had it all covered back up within hours, all while only having to remove ONE kitchen tile. The price, service, and professionalism was almost too good to be true. You just dont see this level of expertise these days. Im using this guy for any future problems. 11/10. -
Review 63 (2022-05-07 - Rating: 5)
I HIGHLY recommend these guys!!! Toilet started backing up into the shower so I went on their website at the recommendation of my best friend (he had a leak outside that was causing his GRU bill to be high). I was browsing the website (feeling stressed out because first plumbing EMERGENCY), and a little chat box popped up with the magical words of āHow Can I Help You?ā. The whole interaction took about 5 minutes and was very reassuring. They messaged me to let me know they were on the way and within about 30 to 40 minutes, they were in my driveway. The owner was kind, knowledgeable, reassuring and a good listener. I was on their website around 8am and by around 10am, everything was back to normal!!! I am so GRATEFUL at how affordable they are and a week later, everything is still great. My best friend had a drain emergency at his condo too and he ended up calling them too. We fondly refer to Gator Leak & Drain as our plumber. These guys are wonderful, honest, quick and affordable. You wonāt regret it!!! -
Review 64 (2022-12-09 - Rating: 5)
Me Charles did a wonderful job cleaning the drains in my home. He showed up when he said he would and got everything flowing better than when I moved in. On top of all that he even cleaned up after himself AND cleaned my dirty bathtub so I didnt have to. Thank you for doing such a wonderful job Mr Charles. Ill definitely be telling everyone about Gator leak and drain š„° -
Review 65 (2024-07-18 - Rating: 5)
Mike was professional and courteous. Resolved our problem quickly and showed us what to do for next time. I plan on using this company again! :) -
Review 66 (2022-04-23 - Rating: 5)
We were attempting to remove a stuck on hose from our spigot when the piping on the inside broke off and gave me an unexpected pressure washing.We reached out to our local community to request recommendations. Gator Leaks and Drain where one of the companies recommended to us. Even though their Google page said they are closed, we called. To our surprise, someone answered. They said to text them immediately and theyd come right over.We discussed the option and decided to go with capping as it was decided to be most budget friendly for us at the time.The repair went fast and our water restored. We highly recommend Gator Leak and Drain. They are a very carring and honest service provider. The end price was budget friendly too! Thanks Charles! Well call again for any future plumbing adventures!!! -
Review 67 (2023-01-12 - Rating: 5)
Charles was incredibly responsive over call and text. He was able to fit us into his schedule one day after calling him and he and his team arrived at the exact time scheduled. He is knowledgeable and courteous. Highly recommended, will be using him and his team in the future. -
Review 68 (2022-05-02 - Rating: 5)
I called Gator Leak and Drain because I had a possible slab leak. I had no water pressure and through the wall was the sound of running water. Also my water meter was spinning with no water running. I called Gator Leak & Drain and the owner Charles called me right back and said he would be there in a hour. My fear was my whole bathroom would be torn apart to find a leak like a company I used last time. Within one hour Charles found my leak outside from a broken pipe running into my house. Not only was Charles professional and highly competent he was super nice to deal with. No torn up bathroom. I will only use Charles and his company for of course their specialty leak detection and any other plumbing needs I will have in the future. Thanks Charles!! -
Review 69 (2023-03-28 - Rating: 5)
Charles came out the day after I contacted him to find a leak in my yard. He was on time, knowledgeable, and professional. While we couldnt access the leak (it is under the driveway), he was able to detect the general location of the leak to point me in the correct direction. I will definitely contact Gator Leak & Drain in the future if the need arises. -
Review 70 (2023-06-25 - Rating: 5)
Mr. Charles , 30 + years in the business and it shows . He explained everything in detail to us as well as show us the origin of the leak . His knowledge of plumbing even taught me things that I never knew before . He was quick to answer our call , even when an emergency occurred on a Sunday . He has the latest up to date tools , equipment and know how to get the job done right. Charles and Gator leak and drain will always be my go to guy for our plumbing woes. -
Review 71 (2022-09-13 - Rating: 5)
Charles was a pleasure. Came out same day to clear demolition debris from my shower drain. Went above and beyond by also fixing my valve to make hot/cold on the correct side. Very professional, good communication and honest. Definitely recommend. -
Review 72 (2023-01-20 - Rating: 5)
I dont even know where to begin. I called Charles in desperation. I let him know I was in North Carolina and I was upset my mom in Archer had been without water for weeks. He not only made my mom a priority, but he handled the situation with grace and understanding. He took very good care of us, but most importantly got the water back on. I had called several companies and he is by far the best one. His services will forever be remembered. He gave me peace. Thank you, Charles!!! Hire him!!!! -
Review 73 (2023-07-13 - Rating: 5)
Charles and his crew at Gator Leak and drain are one of the best businesses Iāve ever dealt with! They give you a lot of information, are very honest and professional. Highly recommend!! Thanks charles for your help with our leak issue -
Review 74 (2022-12-23 - Rating: 5)
Charles and Danny were awesome! They came out the same day I discovered water on the interior of a room. Charles explained everything from start to finish and referred us to another company to dry/fix the standing water. I hope I wonāt have any more plumbing issues, but if I do Iāll definitely call them! -
Review 75 (2023-10-24 - Rating: 5)
Woke up this morning to water damage in my ceiling. Gave gator leak and drain a call, they were here within the hour. They were prompt, professional, and thorough. The information that he gave me was in detail and eased my mind, knowing exactly what was wrong. Iām grateful that I called them and if anyone has and plumbing needs give these guys a call. -
Review 76 (2022-01-27 - Rating: 5)
I would HIGHLY recommend Gator Leak & Drain LLC. I am a single mother and when I started having toilet and shower flooding, I panicked and called Charles from Gator Leak and Drain. He came out as soon as he could. Not only did he take the time to explain the mechanics of the possible issues, he made sure everything was cleared and fixed. He is so personable and gave me much more knowledgable about my house. I am relieved to know that I have someone to call with any issue that may arise and as a single mother, that is a great blessing. Thank you Charles! You are amazing. -
Review 77 (2024-04-15 - Rating: 5)
I had a fantastic experience with Charless team. They were incredibly professional, and efficiently found my issues and gave suggestions. Great job! -
Review 78 (2024-02-07 - Rating: 5)
Charles is amazing! he has always been able to efficiently help me with my rental properties in gainesville. 10/10 recommend -
Review 79 (2024-05-15 - Rating: 5)
Charles and team found us an affordable solution to our challenging plumbing problem in a timely manner and did great work. -
Review 80 (2022-07-14 - Rating: 5)
Very respectful and informative! Charles is clearly a master of his craft. completely diagnosed and repaired my problem. and in record timing. thanks again guy any time I need assistance on the plumbing department Ill be calling Charles at Gator Leak & Drain LLC. TOTALLY RECOMMEND THIS COMPANY!! -
Review 81 (2024-12-19 - Rating: 5)
They got a customer for life. They arrived on time, quickly assessed the issue and solved the issue. Amazing job! Thank you so much. -
Review 82 (2021-12-19 - Rating: 5)
Having recently lost my beloved husband and living in Orlando with a rental town home in Gainesville, a flooding floor from a wrongly installed kitchen faucet was deeply upsetting. Only God could have arranged my referral to Charles. He came quickly, identified the problem that Premier Plumbing had installed incorrectly causing water damage in our rental and next door. He also found the ice maker box had not been capped off from the total remodel arranged with only the computer and phone for help as I had 24/7 care of my husband. He located what no one else could do and repaired that. He is honest, caring, and goes beyond normal to help others. Gainesville has long needed a good plumber as B&H was bought by someone for the name and only refers to Premier Plumbing to gain a % of the charge. No one should use these businesses. It has cost me many thousands of dollars and many hours of time and stress. I am thankful Charles and his extensive plumbing knowledge and kindness helped me. God is good and I am grateful to Him and Charles. -
Review 83 (2023-07-19 - Rating: 5)
We had a really good experience with Gator Leak & Drain today. They came out super fast and had our water gushing problem resolved even faster! Good and honest work. How it should be. -
Review 84 (2022-09-30 - Rating: 5)
Life savers. Incredible company. Great service and price. Found my leak right away and got it fixed for me on a Saturday night. Just brought them back to install a leak sensor on my main line in my home. Very happy with all of the attention to detail and overall good vibes. Thank you! -
Review 85 (2022-08-02 - Rating: 5)
I had a hot water pipe burst in my home and to make matters worse, it was the night before I was scheduled for surgery. When I spoke to Charles on the phone and told him my problem, he said that he could come out by the following day. But after I mentioned that I was scheduled for surgery the following morning he immediately said that he would re schedule his next appointment and come to my house that evening. He came in, he was very professional, very friendly, isolated the problem, and repaired it so I could turn my water back on by that evening. I cannot express how much I appreciate his diligence and attention to my unique situation. If I could give him ten stars I would. -
Review 86 (2022-05-10 - Rating: 5)
I canāt say enough positive things about this company. I went through several other incompetent plumbers before I found Charles. He is honest, knowledgeable, dependable, fair and does amazing work.I highly recommend Gator Leak and Drain. -
Review 87 (2024-10-28 - Rating: 5)
Excellent service. They have good price ,they really know what they doing and excellent customer service super recommend. -
Review 88 (2021-08-16 - Rating: 5)
I am more than pleased with Charles, his work ethic and commitment to excellence. He was professional, knowledgeable and did excellent work. He has earned my trust and will be my first call for all my plumbing needs. I highly recommend him. -
Review 89 (2022-03-18 - Rating: 5)
I used Gator Leak & Drain to detect a huge leak in my townhome and I wanted to support a locally owned business. I could not be more happy that I did that. Charles is a very down to earth and knowledgeable professional who walked me through every step and stayed very honest with everything. Him and his team were awesome! -
Review 90 (2022-04-28 - Rating: 5)
I canāt thank Charles enough for finding and fixing my leak, where other companies failed. He also advised me on who to call next to help with my next step and they were here within 15 minutes to start my dry out process. I wish every company could be so reliable and trustworthy as Gator Leak & Drain. He will be my first call for any future leaks or plumbing issues that may arise. You get 10 āļøāļøāļøāļøāļøāļøāļøāļøāļøās from me! Thank you again for surpassing my expectations.š -
Review 91 (2021-07-20 - Rating: 5)
Charles was absolutely outstanding! He was extremely accommodating, incredibly polite, very clean and his prices are as outstanding as his work! We will absolutely be calling him again for future plumbing needs--our new go-to guy! HIGHLY recommend! -
Review 92 (2022-01-01 - Rating: 5)
I would highly recommend Charles of Gayor Leak & Drain. He is honest and gets the job done.He did a service call on New Years Eve and helped me out.When he says he will do it, he does.I will always be grateful for him.He is my hero.Why look for anyone else, he is the best.Hardworking, honest, and dependable.....if you have a problem look no further and call him. -
Review 93 (2023-12-28 - Rating: 5)
Charles helped out my parents during a holiday crisis. He was here within a couple hours of calling and resolved it quickly. Thank you for everything!! -
Review 94 (2022-01-31 - Rating: 5)
Charles is knowledgeable and professional. I was really impressed by his willingness to look for ways to fix in a way that will save me money meaning fixing small things before going to big things. If u have problem with leaks, he is the go to guy in Gainesville. -
Review 95 (2024-10-21 - Rating: 5)
Excellent service! They were quick to come out, very friendly and professional, and were willing to explain exactly what caused my clogged drain and even where the clog likely was in the system. The least stressful and frustrating plumbing-related service call Ive made in years! Highly recommend! -
Review 96 (2022-02-03 - Rating: 5)
Charles is such an extraordinary person. He went above and beyond to help my situation in a timely manner with upmost care. He quelled all my worries about my drain clog and helped find another issue I wasnt even aware about! Knowledgeable, considerate, respectful. Very kind on pricing, as well. Thank you, Charles & Jesse. -
Review 97 (2022-02-12 - Rating: 5)
If I could give them 10 stars, I would. Knowing I was stressed about my water leak, they made extraordinary effort to help. Arriving after normal work hours and providing a temporary fix until a plumber could come to install permanent resolution. Charles, Jesse, your efforts are truly appreciated. Thank you. -
Review 98 (2021-12-10 - Rating: 5)
I could not recommend this company more. Charles was great. Not only did he care about the service he was providing but more importantly, he cared that his customer was happy with the product. He went above and beyond for us. We had a hot water leak in the bathroom in the slab. Water was coming up between the tiles in the floor. We called that morning and he was there that afternoon. Not only did he do his job locating the leak but once the plumber failed to make the repair, he did it for them and did not charge us for the extra work. He told us that we would have hot water back by a certain time and he made it happen when someone else couldnt. He was professional, friendly, and I cannot recommend his services enough. -
Review 99 (2021-07-15 - Rating: 5)
I cant begin to tell you how thankful I was to find Gator Leak & Drain to do my repairs. Charles was beyond helpful, professional, responsive and does top notch, quality work. He goes above and beyond what was called for. I highly recommend Gator Leak & Drain and they will always be my go-to for any type of service that they offer!! -
Review 100 (2024-12-15 - Rating: 5)
Mike the lead plumber went out of his way to help us with a situation in our apartment. Itās customer service like that earns life long customers and we will def always recommend this company and Mike! -
Review 101 (2022-12-07 - Rating: 5)
This is the first time Ive used this company and am beyond happy with the service. They were on time, courteous, professional, and completely prepaired to handle the entire project. They also fully cleaned up after the job was complete! I will definitely be using this company again and HIGHLY recommend them! -
Review 102 (2021-06-15 - Rating: 5)
Mr. White was more than clean and professional. I was very impressed with his knowledge and cheerful attitude. If I have any problems with any services he provides I will definately call him instead of the previous plumbing company. Premier Plumbing was not what youd expect from a licensed company. Too bad he couldnt do any electrical services, I need some done. -
Review 103 (2024-06-26 - Rating: 5)
Bryan and Mike came out to do replacement work. They did a great job and were very knowledgeable. -
Review 104 (2021-10-01 - Rating: 5)
My water bill skyrocketed to $500 one month. One leak repair service wanted $300 to come out, and it would take them a week to do it. I Googled around, found Gator Leak and gave it a shot. Charles said hed be there the next day. He quickly found the problem (two leaky toilets), fixed it and charged $179. I highly recommend him. -
Review 105 (2022-08-03 - Rating: 5)
Gator Leak and Drain fixed my leaking pipe quickly, professionally and at a very reasonable price. I would highly recommend this company for any leak problems or repair. Excellent service!! -
Review 106 (2021-08-04 - Rating: 5)
Charles Quick came highly recommended by the restoration/mitigation company working to mitigate the effects of a leak. He showed up the same day I called (!), diagnosed the location of the leak, and using his experience and cutting edge tech, found additional areas where smelly water was hiding (and slowly leaking out). He drained those areas, cleaned it all up and came back at our request to replace the offending pipe. Prices were as quoted. The man is direct in his communication, stands behind what he promises and he is sincere. He also really seems to like solving plumbing problems and he does a good job of it, no doubt based on his many years of experience. -
Review 107 (2023-08-31 - Rating: 5)
Easy to communicate with, was able to come out to the house relatively quickly, and provided excellent service. He was willing to explain the problem and answer my questions. I definitely recommend this company! -
Review 108 (2022-01-14 - Rating: 5)
Charles and Jesse were very professional, friendly and got right to work. I highly recommend Gator leak and Drain for all of you plumbing needs.I will definitely use them again -
Review 109 (2022-02-25 - Rating: 5)
I would highly recommend Gator leak and Drain. Charles and his team were fast, reliable, and best of all did great work. They are friendly and listen to your concerns. I would definitely use them again!! 10/10 -
Review 110 (2021-10-08 - Rating: 5)
THE ONLY COMPANY TO USE - HANDS DOWN!Mr. Charles you sir have an INCREDIBLE BUSINESS!We have used other plumbing companies over the years and YOU by FAR have exceeded our expectations. You and Mr. Jesse went above and beyond what anyone else has. You were extremely courteous, professional, and found our leak problems within minutes. You were considerate when telling us the extent of the damage and reassured us that it was bad but not as bad as it could be. You made an uncomfortable situation much easier to handle. Knowing youre not only in the leak detection business but youre also a plumber puts us at ease, unlike other companies that are only in the leak detection business. YOU know what youre talking about and doing. We look forward to having an ongoing business relationship with you. You are a genuine person and upfront. The world of business and in general need more people like you. We hope you and your family continue to be blessed. We know we were blessed in finding you. -
Review 111 (2021-09-03 - Rating: 5)
Charles W. was the only service that quickly responded to us and showed up fast (same day) when our bathroom flooded and flowed into other areas. He was professional, knowledgeable, and personable which led to a fast diagnosis and repair. Having your home flooded is stressful and we are glad helped relieve some of the stress involved. Donāt use anyone else. -
Review 112 (2021-12-16 - Rating: 5)
Gator Leak and Drain is a BLESSING! This company exudes pride and southern hospitality. Charles saved us this holiday season. Not only did he go above the expectations but beyond. He got our drain running even in the rain! Yes, rain or shine they take care of the small and large locals! If you havenāt called them yet, weāll you should! -the Videons -
Review 113 (2022-02-08 - Rating: 5)
Charles did an excellent job, and provided helpful follow up resources. Heās a hardworking, dedicated kind of guy, and I thoroughly recommend his services. -
Review 114 (2023-04-04 - Rating: 5)
Were able to come out and help us with our backed up toilet the same day! Quickly found that roots had invaded our drain and were clogging the toilet. Very fast affordable and professional. -
Review 115 (2021-09-23 - Rating: 5)
Found ourselves on the side of the road today needing someone to help us out. Never met or even seen Charles before, but without hesitation, he stopped and offered some assistance. Got us out of our situation quick and simple. Refused to take even a dollar for the help. Overall, a couple of the most helpful and respectable guys Ive met. I would definitely recommend these guys for any services they offer. -
Review 116 (2024-08-30 - Rating: 5)
We had an emergency on our property involving a garbage disposal! I found Gator Leak & Drain on Facebook and gave them a call. They came out the same day. The techs were very communicative and professional. They repaired the issue, cleaned up after finishing the work, and left my resident happy to have a working sink again! I will be calling Gator Leak & Drain for all of our plumbing needs in the future! -
Review 117 (2022-05-13 - Rating: 5)
Excellent Professional Service - Awesome attention to detail. Charles really goes the extra mile when it comes to doing a great job. I recommend Gator Leak and Drain highly. -
Review 118 (2024-11-20 - Rating: 5)
Gator Leak & Drain LLC is very helpful! Quick response! -
Review 119 (2023-05-12 - Rating: 5)
I recently used this Company to find my leak and to find a solution. I was so impressed with how prompt, professional and precise they were. It took a bit to find but they never gave up and their communication was outstanding. Thank you for all your help. -
Review 120 (2021-11-05 - Rating: 5)
Charles was an absolute professional and conducted a thorough investigation on my property. Was able to clearly explain the issue and provided a detailed report. Would highly recommend to all and I will be sure to add them to list of preferred vendors. Thank you Charles! -
Review 121 (2023-07-17 - Rating: 5)
Came to my restaurant to fix some plumbing issues we had and I couldnāt be happier with the service and price! We have definitely found ourselves a new plumbing company in Gainesville! -
Review 122 (2022-07-18 - Rating: 5)
Took the time to talk through the issues over the phone. Came to the house after work hours to inspect the issue to accommodate my work schedule. Gave a thorough explanation of the issue with recommended services. A+! -
Review 123 (2024-10-25 - Rating: 5)
Great people, honest and friendly. Thank you Charles. -
Review 124 (2024-07-02 - Rating: 5)
The service was great! I highly recommend Charles White for his excellent customer service. -
Review 125 (2021-05-28 - Rating: 5)
WOW!!!! Charles is the best Ive ever seen at what he does. Not only does he have some of the best equipment in the industry but the level of experience is mind blowing! Thank you so much for all your help. Ill be using this company forever. -
Review 126 (2023-09-01 - Rating: 5)
Charles was very professional in what he did and showed me what was going on with my leak . Very informative from the time he said he was going to arrive. -
Review 127 (2022-08-11 - Rating: 5)
Charles is a human divining rod!He recently found a leak in my ceiling after 3 others failed. Professional and amazing at his trade. -
Review 128 (2022-02-25 - Rating: 5)
We used this company for leak detection. Very friendly and got us on his schedule quick. Great work and very good at explaining the issues at hand. -
Review 129 (2023-08-29 - Rating: 5)
Beyond kind and professional. Speedy assessment with realistic scenarios and pricing. Straight forward and will look to use his business if/when needed in the future! -
Review 130 (2021-06-11 - Rating: 5)
Charles is very knowledgeable in finding the issues that need to be addressed. He is very professional in explaining how to fix the problem. Honest and reliable. -
Review 131 (2022-01-10 - Rating: 5)
Gator leak and drains did awesome job explaining the problem and and clearing the drains fast I really appreciate them so much. Thank you Mr Charles! -
Review 132 (2024-07-02 - Rating: 5)
Service was friendly, fast, and efficient. Highly recommend this company. -
Review 133 (2021-05-29 - Rating: 5)
Charles was super cool and professional, we will definitely recommend him and his company -
Review 134 (2022-10-15 - Rating: 5)
Superb service! Great team! They really care and go the extra mile. Super professional, super nice, experts in the field. Highly recommended! -
Review 135 (2021-12-08 - Rating: 5)
We loved everything about this business from start to finish. I highly recommend Charles, he definitely went above and beyond! -
Review 136 (2023-11-25 - Rating: 5)
Charles and Jill are AMAZING!!!!I called on Friday and he called me back on Saturday morning about my water heater. My water heater went out on Wednesday the day before Thanksgiving and we were at a loss with anyone that could help us. We ended up settling for and appointment with another company for Tuesday late afternoon, Charles called me Saturday morning asked me a few questions and I explained our situation, I sent him a few pic of my water heater and he said that with us having a child we shouldnt be without hot water, and he came right out Saturday after our conversation. They were friendly, fun, and very family oriented. They had some craziness with our water heater but got everything up and running within a couple hours. He didnt charge us any overtime or weekend charges because of what we were going through. All around a great family and I would recommend Gator Leak and Drain to anyone due to them being very helpful and courteous with great work ethic and fun personality.Thank you Charles and Jill for all you have done for us and we will definitely call you for future plumbing needs and let everyone know about you.Thank you again Gator Leak and Drain!!! -
Review 137 (2023-12-08 - Rating: 5)
Very professional on time. Extremely polite would recommend them for all your plumbing problems!!! -
Review 138 (2023-01-14 - Rating: 5)
They not only came but saved me money on my disposal because it wasnt broken it only had a diamond and that a great company -
Review 139 (2024-05-28 - Rating: 5)
Did a super job on our leak in the slab. Highly recommended! -
Review 140 (2024-04-28 - Rating: 5)
This is how a business should be run! Within two hours of calling they were here and the problem was taken care of. I couldnt be happier with their service and I highly recommend Gator Leak & Drain. -
Review 141 (2023-11-15 - Rating: 5)
We highly recommend Gator Leak and Drain. They are great!!! Not only did they identify the source of our plumbing problem, they were able to fix the ārootā cause! They responded quickly, even on a Friday afternoon, were courteous, provided helpful explanations, and had all the tools necessary for diagnosing and repair. -
Review 142 (2024-03-07 - Rating: 5)
Charles was so friendly and took the extra time to troubleshoot a leak as well as explain everything to me. We have had multiple professionals come look at the leak and no one has been able to come up with a solution until now! Very prompt and professional. Thank you !! -
Review 143 (2024-06-24 - Rating: 5)
Great customer service and very professional!!! -
Review 144 (2023-12-05 - Rating: 5)
I hired Gator Leak and Drain to find the water line from the meter to my house.Iām in the middle of a renovation and I wanted to make sure landscaping work wasnāt destroyed. Gator Leak and Drain were extremely responsive and professional.They found the line as promised and they were vert careful with my landscaping as promised. They didnāt dig unnecessarily and where they had to dig, they restored it the way it was before. I highly recommend this company. I wish I could give more stars! -
Review 145 (2023-04-20 - Rating: 5)
Wonderful company fast and reliable will be my go to for plumbing repares -
Review 146 (2023-12-20 - Rating: 5)
Fast service, good prices, polite will def call agin -
Review 147 (2022-12-15 - Rating: 5)
Amazingly fast response to a challenging problem. Charles and Danny were super professional and clearly had the expertise and equipment to attack the problem. They provided excellent advice on solving the problem and arranged a fast solution. I would trust them with any future need for honest and accurate (and fast) solutions. Great value for the service. -
Review 148 (2023-04-14 - Rating: 5)
Charles White was very responsive. He and his assistant (who is also Charles) were on time and were very professional. My husband and I learned more about how water runs down a path of least resistance, etc., from Charles W., who is clearly very knowledgeable about water and how to detect sources of water leakage. He identified the source of the water leak in our house and explained the path it took and why. Also, Charles W. took some extra time showing us how to *correctly* turn the water off at the meter for the occasions we go away for an extended period of time. We highly recommend Gator Leak & Drain for leak detection and their other services. -
Review 149 (2022-01-19 - Rating: 5)
After discovering that we had a leak somewhere in a shower stall, someone recommended we contact Charles, which we did. He was able to come out promptly and using his special tools was able to detect the leak very quickly. I was impressed with his knowledge and ability to explain what was going on. Not only that but he came up with a solution which we could afford. I would most definitely recommend him to anyone needing professional and friendly service for your plumbing needs. Its good to know there are still good, honest people like Charles out there. Thank you, Charles! -
Review 150 (2022-01-09 - Rating: 5)
They did good job. I would highly recommend Charles of Gator Leak & Drain. -
Review 151 (2023-09-01 - Rating: 5)
Charles fixed my kitchen sink problem in a timely manner and replaced what I needed. I am so thankful -
Review 152 (2022-10-03 - Rating: 5)
I couldnt be happier with the personal interaction and work with Gator Leak & Drain. Pleasant to chat with, on time, and gave me an honest answer. I will 100% be using their services in the future and recommend everyone do the same! -
Review 153 (2022-07-29 - Rating: 5)
Gator Leak and Drainās service was outstanding! Charles fit our plumbing emergency into his already packed schedule. He was able to pin point the leak in our slab, with his infrared light camera isolating the issue. He is very smart and quickly problem solved the issues, & giving us alternative options to breaking the slab for a singular fix. He added a pipe valve allowing hot water to flow to kitchen, and one bathroom giving us working plumbing until we can get someone out here to repipe. We highly recommend Charles and Gator Leak and Drain specialists! -
Review 154 (2022-10-28 - Rating: 5)
Just wonderful. Came in and did the job in great timing. Was friendly and just awesome!!!! -
Review 155 (2021-12-20 - Rating: 5)
The team with Gator Leak and Drain are the best in town. Theyāre very friendly, professional, and get the job done quickly and effectively every time. I would recommend them to anyone in need of any plumbing services. The team even went out of their way to get us a drain plug after unclogging our shower drain. Thank you guys so much!!! -
Review 156 (2022-12-12 - Rating: 5)
Charles is amazing. Very knowledgeable and responsive -
Review 157 (2021-12-01 - Rating: 5)
Charles did an excellent job. Once getting ahold of him, he was very quick and responsive to get out to the house. He did an excellent job detecting where the leak was. He was very easy to contact even after the job was done and very willing to explain things to me. Would recommend -
Review 158 (2021-12-14 - Rating: 5)
Charles was prompt, attentive, and very knowledgable. My situation was difficult because there was unknown water leaking into my kitchen and it turned out to be from two different issues. A compression stop that was improperly placed, and an ice maker that was blocked by cabinets without being properly capped.It was a little difficult processing the information from him to my land-lord and vise versa, but he handled everything and spoke to the land-lord personally to explain the fixes every step of the way. Which took a lot of stress off of me.After discovering the leaks, he explained to me in very understandable terms exactly what was causing the leak, and how his repairs would resolve it. When I discovered that second leak, he was at my door the very next morning DETERMINED to find it. He genuinely cared about not leaving until I had my water back :)He also cleaned up after himself! I highly recommend Charles to anyone. If the repair is outside his scope of work, he can recommend you to someone who can fix it. He doesnt leave you to fend for yourself. -
Review 159 (2023-10-13 - Rating: 5)
Really professional! -
Review 160 (2023-08-14 - Rating: 5)
Very professional and helpful!! -
Review 161 (2021-09-15 - Rating: 5)
Charles and his apprentice were great. I had an issue with my washer (roots in pipes) not draining properly. Another company was out twice and could not fix the problem. Charles was here on time, explained what was happening and had it fixed in less than an hour. His professionalism was top notch. If you are looking for an honest and professional plumber, heās your guy. Will absolutely use his services again. Thanks, Charles! -
Review 162 (2021-07-07 - Rating: 5)
We had a pipe burst out of nowhere, with water everywhere, but none for us to drink, because we had to shut it off. Charles was able to get to our house early the next day. He fixed the whole thing - all done and we were with water in less than 24 hours. He is so nice, and understanding, and helpful, and polite. He worked for us under storm conditions (Elsa) with no complaints. If there were 10 stars for me to give him, I would. I couldnt possibly recommend anyone more. Thank you, Charles! -
Review 163 (2025-01-10 - Rating: 5)
Mike and Jack - Knowledgeable, professional and efficient. Pricing was reasonable. I would recommend this company without hesitation to anyone. -
Review 164 (2025-01-10 - Rating: 5)
These guys were amazing and went to my momās house today to check her home out. Thank goodness there wasnāt a problem and no work needed to be done. They didnāt charge her a penny. Thanks guys for being so amazing. Definitely recommend Gator leak & drain -
Review 165 (2025-01-07 - Rating: 5)
Mike and Jack were so helpful! The company responded immediately (after work hours) and sent these two technicians early next day! They went far and beyond our expectations. Thank you!! Give the company a try if you need plumbing help.