Roto-Rooter Plumbing & Drain Services

Located in Gainesville, Florida

Address: 3822 NE 55th Pl, Gainesville, FL 32609, United States

Phone: +1 352-663-8223

Rating: 4.6

Services

On-site services
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-06 - Rating: 5)
Our toilet was leaking and when we tried to fix it ourselves, realized that the flange was broken and that we needed a pro to come to the rescue. Roto Rooter Gainesville was the only plumber that answered the phone on Sunday (we wanted the issue fixed ASAP). We booked our appointment for the next day (Monday). Matt had a cancellation so came early with his helper and fixed our issue quickly. Great job!

Review 2 (2024-12-01 - Rating: 5)
My mom’s water and sewage system in Ocala was at a standstill. Jonathan came, got things running again, then talked my mom and me through the cause of the problem and different options to prevent it from happening again. Jonathan was professional, courteous, and did a great job explaining the situation. We will absolutely use Roto Rooter again.

Review 3 (2024-09-02 - Rating: 5)
This was our first time using Roto-Rooter in Gainesville. We used their online booking system yesterday and got a call back today, on Labor Day, and scheduled a plumber to come out today! Jonathan arrived promptly and identified our problem. We have roots in our old clay waste line. Jonathan scoped with a camera, then snaked all the way to the street, and scoped again to show us the views of our pipe and pointed out everything going on. Thank you Jonathan for all your work and assisting us to determine our next steps. We will use Roto-Rooter again and we will ask for Jonathan.

Review 4 (2024-12-21 - Rating: 5)
I had a leaking water heater and they were the only company in the area (Gainesville) that returned my call to provide service and fix the issue. Thank you for your amazing customer service.

Review 5 (2023-08-26 - Rating: 5)
Excellent response time to the call for services requested. Service technician showed up, professional in his assessment of problem, explain the procedure, billing and findings upon his assessment and how he would address the problem and the timing to complete the task. Upon completion of task he processed my payment and thanked me for using the company. Mr. Joey Alston did a fantastic job and excellent work and clean up. His customer service skills were exemplary. I can’t say enough about a situation that I was in dread of trying to handle. Mr. Alston professionalism and work removed any anxieties I might have had. Roto-Rooters 5 star work!

Review 6 (2024-07-23 - Rating: 5)
Ive had Roto Rooter out twice for different issues and both times they were fast, efficient, and friendly.

Review 7 (2023-12-24 - Rating: 5)
Joey was very respectable. He came and took care of the problem in a quick manner. We are very satisfied and grateful for him. Thanks again! I will definitely reccomend again. Great customer service over all! Happy Holidays

Review 8 (2024-02-17 - Rating: 5)
David arrived ahead of schedule. He was able to fix the problem quickly and professionally. He explained everything so that I could understand it. I wish all repairman were as friendly as he. An excellent experience all around.

Review 9 (2024-01-05 - Rating: 5)
Best plumbing company in Alachua county.They have always been the quickest to respond out of all companies. If you want great service and you want it done right and quick this is your vendor.David Riddle came out to my house today and found my clear valve 3 feet down in the ground. Took care of the job in no time and even did follow-ups to make sure everything was done correctly. Great company and great representatives.

Review 10 (2024-02-19 - Rating: 5)
My entire plumbing system was completely backed up in NW Gainesville. Jonathan took care of it. He had to remove my toilet to clear the clog. He was polite, professional and respectful of my home. He even cleaned up completely before he left, and my bathroom was cleaner than it was when he arrived. I would recommend Roto-Rooter to anyone.

Review 11 (2024-01-18 - Rating: 5)
I would like to thank Roto - Rooter for sending out Mr. David Riddle to fix our plumbing issue at our church.It was supposed to be a simple job but turned into something bigger.He was very patient and explained everything that he needed to do ( step by step) . Very professional and polite. He also tried to save us as much as he could on the bill. So if you ever have to call Roto - Rooter and Mr. David is the one who comes out , you are in good hands.

Review 12 (2024-03-18 - Rating: 5)
David was great. Very informative and patient with my mother. She was so upset about her toilet issue and David was able to assist and take care of it in a timely matter and was very knowledgeable. Thank you David for helping my mom out with your expertise.

Review 13 (2024-10-13 - Rating: 5)
Used a previous company in the past unsuccessfully. This company came and solved my problem with much success

Review 14 (2023-11-27 - Rating: 5)
After hours, emergency service very Efficient got the job done told us what we needed. Excellent courtesy, very pleasant. Excellent job would not hesitate. Recommending them to anyone.

Review 15 (2022-08-07 - Rating: 5)
After snaking this 20 foot sink drain 6 times and not getting it unclogged, I gave up and called RotoRooter. Due to a cancellation, they were able to come over earlier than expected. The call to change the appointment was greatly appreciated. The technician who arrived was informative, personable, and a delight to have in our home. The drain was not easy to unclog, but he worked at the stubborn clog until it was clear. Thank you so much!

Review 16 (2023-08-18 - Rating: 5)
Joey Alston came by today and was incredibly professional. He took the time to explain all the steps he was taking as he was doing them and explained it twice to me and my dad. Highly recommend to those that want someone qualified and thorough.

Review 17 (2022-11-15 - Rating: 5)
Had a leaking pipe from water heater I noticed at 10pm. Spoke to a service technician that night who advised how to temporarily stop until I could get a service technician in the next morning. The next morning, a service technician arrived, quickly assessed and took care of the situation. Don’t know if the price was comparable to other service providers as I did not have the luxury quoting others as a storm was hitting the next day and I wanted this taken care of ASAP. Glad for the quick response and solution.

Review 18 (2020-10-08 - Rating: 5)
An Amazing Customer Service!! First time customer. Called at 8 am talked with Amanda ( very nice and professional lady) set up the time between 11 am to 1 pm. Mr. Matthew Hogsed arrived before the time given ( which was amazing) He got to right work in fixing the problem. He doubled check to make sure everything was working properly and cleaned up before he left. He is Very Professional and Friendly person. I am so glad I called Roto-Rooter. Price was very reasonable. Definitely deserves 10 Stars 🌟 Thank you for the amazing job.

Review 19 (2022-07-17 - Rating: 5)
Roto router came out on a Sunday and fixed my dishwasher that was not draining. They do not services dishwashers but the owner came out with his son and went out of their way to service us even though they could have just told me that dishwashers were not in their job description. They got everything unclogged and were very professional and pleasant. We are very thankful and would use their service again.

Review 20 (2020-07-28 - Rating: 5)
Matt was great! They were quick to come out, friendly and professional. They explained the issue clearly and repaired it quickly. Customer service and scheduling was also excellent. We will definitely use them in the future for all of our plumbing needs.

Review 21 (2022-05-26 - Rating: 5)
We initially had a problem but the manager emailed and called me immediately to take care of the problem and went above and beyond to make things right. Things happen, but it was great customer care to be taken care of with respect. We will be using Roto-Rooter going forward despite our initial mishap simply because of how well the manager handled things. Super nice guy and we look forward to continuing our services with them!

Review 22 (2024-07-21 - Rating: 5)
Very nice, prompt, and competent. Saved me a lot of money. I will be a loyal customer.

Review 23 (2023-08-20 - Rating: 5)
Matt was amazing at getting the job done! I had a leak for a week and other companies looked at and only performed bandaid fixes. Matt came in opened the wall and saw the leak right away! A lot of work and so greatly appreciated! Thank you, Matt!

Review 24 (2020-08-06 - Rating: 5)
Matt did a consultation yesterday about an under sink leak. Came today, to the minute on time, was in every respect professional, hardworking, efficient, and kept me informed as he worked. He removed corroded pipes and installed new ones. I will definitely use his services in the future should plumbing needs arise (and they will in a 52 year old home.). Very thankful I called Roto-Rooter for help.

Review 25 (2019-03-10 - Rating: 5)
I called for a clogged garbage disposal and they were here within one hour. On a Sunday. Matt was gracious and polite and taught me how I could try fixing this myself the next time this happened. He was up front and honest about the price. Definitely would use them again if I couldnt fix something myself. Only took him 5 minutes to fix it. Totally worth it. Would call again if needed without hesitation.

Review 26 (2020-08-25 - Rating: 5)
Excellent response time. The technician, Bri, was so personable and professional and did a wonderful job. She explained what needed to be done and went above and beyond to help me get a replacement part for something unrelated to my issue which I’ve been trying to find. She also was so great with my two rescue dogs.Highly recommend!

Review 27 (2020-11-27 - Rating: 5)
Called to fix our toilets for the millionth time but got tired of patching them up and asked for a quote. It was surprisingly reasonable to replace both toilets with ADA (higher, elongated) toilets that were so much better for everyone. Was very happy with the service and follow up when I called to request a little fine tuning. Would recommend and use again.

Review 28 (2018-04-05 - Rating: 5)
Very pleased with Roto-Rooter. I needed a bathroom faucet replaced. Plumber arrived on time (within the 2 hour window I was assigned). He was professional and courteous. Explained the work and estimate and then got the job done perfectly and in a timely fashion. Will definitely use them again!

Review 29 (2020-12-08 - Rating: 5)
Lucas was absolutely amazing. We had to call on Thanksgiving because our sewer was backing up into our tub. He was very professional and said we had one of the worst sludge clogs he has ever seen. Thank goodness for all of you because we tried a bunch of different places and you were the only ones willing to help us that day. We are so very grateful. Lucas explained so much to us and didn’t mind that we were out there watching and learning the whole time he was here.

Review 30 (2023-11-19 - Rating: 5)
David came out and saved the day!I highly recommend Roto-Rooter and specifically the Plumber David. He was courtesy and very professional. Thank you, David !

Review 31 (2020-04-21 - Rating: 5)
On Saturday night, we heard a hissing sound which we thought was a small leak in the toilet and planned to have it checked out on Monday. Sunday morning we discovered the carpet in the nearby family room was sopping wet. I immediately called my usual plumber and the emergency service line agent said she would have the on call plumber get right back to me. After an hour and a half and more water, I ended up calling Roto Rooter. They answered right away and said they would be over shortly. They arrived wearing masks and taking Covid 19 precautions and fairly quickly diagnosed a likely slab leak. He recommended a mitigation company and a leak detection company, who als responded right away and provided excellent service. He advised me on filing with my homeowners insurance, which I would not have thought of. They returned as soon as the leak was pinpointed and were able to quickly fix the problem. They were prompt, competent, and amazingly clean and quiet, given that they had to use a jack hammer. The everything was cleaned up and beautifully done. What could have been a long process ended up being two days without water. Plus they were really nice and personable guys. They are now my go to plumber. Great job.

Review 32 (2020-08-11 - Rating: 5)
My home is surrounded by mature oak trees that periodically clog the old cast iron pipes under my driveway. I called Roto-Rooter on a Monday morning and the service technician arrived at my home in less than 2 hours. Bri was knowledgeable, friendly, and efficient. She quickly unclogged my pipe and recommended a solution to fix the problem permanently. Every time I call for service, I am never disappointed. Roto-Rooter has repeatedly earned my business by consistently providing high quality professional service!

Review 33 (2020-08-13 - Rating: 5)
We have called Roto-Rooter a few times over the years to unclog our kitchen sink drain. The plumber that was sent out this time Brie, has been the best plumber that has been to our house yet. She extremely professional & knowledgeable. Each time we have asked what exactly the issue with our drain is we have been told there was no issue just clogged. Brie was able to explain what exactly was the causing the issue and tell us how to help reduce the occurrence. She explained everything extremely well and made sure to double check each step of her work to make sure it was done correctly. Thank you again!

Review 34 (2020-01-05 - Rating: 5)
Great service and great team! Unbelievable they came out same day with no extra fees or same-day service fee. Matthew (manager) and his partner were professional, prompt, and all around amazing. Would highly recommend and call again in the future.

Review 35 (2021-05-24 - Rating: 5)
We were attempting to install a new kitchen sink faucet when a pipe broke and unfortunately resulted in emergency flooding. We called Roto-Rooter and they immediately set us up with an appointment for later that day, fortunately the plumber (Lucas Fears) was able to come much earlier than expected. He resolved the issue immediately and explained everything in detail. We ended up needing a new sink which he was able to get within an hour and installed very shortly after. Overall the process was quick, easy for us, and very professional! Cant thank Lucas and the Gainesville Roto-Rooter team enough for all their help. Will definitely use again!

Review 36 (2020-11-06 - Rating: 5)
I was able to quickly schedule a service appointment. They arrived early and communicated with me prior to their arrival. The problem (clogged sewer pipes) was assessed and resolved quickly. I would definitely call them again for any drain or plumbing service. Highly recommend!

Review 37 (2014-09-26 - Rating: 5)
I called due to a plumbing emergency, neither bathroom in my mobile home was working and nothing I tried helped. Matt arrived an hour after I called and had my plumbing working like new in under 45 minutes. He was professional and courteous. I am so glad I chose to call this company, and will definitely recommend to everyone I know who is need of plumbing service.Thank you for coming to the rescue!!Sincerely, Janet Knapp

Review 38 (2016-08-14 - Rating: 5)
After five different quotes, Roto Rooter gave us the cheapest price to hook up plumbing for a washer and dryer. Matt and Rob were great - they booked us right away, were efficient with their work, and very knowledgeable. Would recommend their services.

Review 39 (2016-04-06 - Rating: 5)
I called Matt at 8AM and he was at my home by 11:15. Cleaned my shower drain and did a fantastic job. He was very nice and answered all my questions. He seems quite knowledgeable in his field. I would definitely recommend him.

Review 40 (2022-02-08 - Rating: 5)
My outside water spigot broke off. I scheduled Roto-Rooter and they were able to schedule me on short notice. They repaired it quickly. I thought the price was in line with other types of plumbing projects Ive had with other plumbers in the past.

Review 41 (2020-08-22 - Rating: 5)
Roto-Rooter, and Matthew Hogsed were fantastic. My appointment was for 3 in the afternoon and Roto-Rooter was able to arrive earlier, at 11:00 am. Matthew knew exactly how to fix the kitchen sink clog and promptly went to work. He cleared the clog in no time, cleaned the entire area and was extremely pleasant and professional. It is also a plus knowing that the work has a 6 month guarantee. Roto-Rooter and Matthew has a customer for life.

Review 42 (2021-11-11 - Rating: 5)
Carlos! Request Carlos if you can. If you have to trust any plumber in your home and to give you a fair deal, trust Carlos. He was very personable and knowledgeable and even provided pleasant conversation. He was able to explain the issue very well in laymans terms and did all he could to get me the lowest price possible with the least amount of work needed to fully solve the problem. I appreciate his professionalism and transparency. A good plumber and an even better man. Thank you Carlos!

Review 43 (2020-08-16 - Rating: 5)
We were lucky enough to have Matt Hogsed come out to help us this weekend with a faucet issue. He was able to identify the problem quickly and provided excellent work and advice. We were extremely happy with his service.

Review 44 (2020-05-31 - Rating: 5)
After being out all day and in the midst of having more college kids home, we return to a tub, toilet and shower smelling like a sewer. We just had our drain field replaced and my husband tried to clear the clog. Nothing worked. We called Roto-Rooter and literally from call to them being here was an hour and this was on a SUNDAY! It was taken care of quickly and efficiently with professionalism. LOVE THIS COMPANY! THANK YOU!

Review 45 (2020-07-12 - Rating: 5)
I was skeptical about calling a big name plumber like Roto-Rooter yesterday when my historical rental homes sewer line backed up affecting the sinks, toilet, shower AND my new renters. I had it serviced 4 months ago by a local plumber who said the home needed a whole new line installed. When it backed up again, I called Roto-Rooter because it was a weekend and an emergency. Was I pleasantly surprised! Bri, the service technician, arrived and quickly figured out and solved the issue in a matter of minutes. It ended up not being the issue the previous plumber had diagnosed, which means no new lines needed. I did have to wait a while for her to arrive because of the number of emergency calls, but her diagnosis and cure was very fast. She was delightful, professional and knowledgeable. Overall, Roto-Rooter is a thorough, well run company which reflects in their employees and equipment. I have a Design-Build business and will most certainly recommend Roto-Rooter to all my clients as well as use them on future renovation projects.

Review 46 (2019-01-08 - Rating: 5)
Matt Hogsed from Roto Rooter was excellent! He came quickly in the time frame promised and was very pleasant and efficient! He located our problem and fixed it promptly. I will definitely call him again with plumbing problems!

Review 47 (2017-05-03 - Rating: 5)
Just bought a house, and a few days later the kitchen sink started leaking water EVERYWHERE when it was running. Roto-Rooter sent came out the next day and fixed up the pipes under the sink, showed me exactly what the problem was, and said it was a 6 month guarantee on their work. Excellent service, fast work, super friendly, would highly recommend!

Review 48 (2020-08-06 - Rating: 5)
Bri was professional, friendly, and competent. She installed a back flow valve for me as well as made a new clean out for my sewage pipe. I was especially impressed with her knowledge and work ethic. Based on our interactions and excellent value, I would strongly recommend Roto-rooter as the go-to plumbing service.

Review 49 (2016-08-08 - Rating: 5)
We were told someone would be in touch with us within an hour. Matt was at our door within 20 minutes. It surprised us he was there so quick since we live in Newberry. It was a rainy night and the problem was outside. He was friendly and never seemed to have a problem having been called out at 9pm. He didnt rush and took the time to explain solution options to us. He fixed our problem with a 2 week guarantee, and was able to tell us the root of the problem so we could consider repair options. I would totally call them again and would highly recommend them.

Review 50 (2019-06-16 - Rating: 5)
Matt did a great job fixing the washing machine hose and outside faucet which were leaking. He was professional and quick. I am very pleased with the job he did and would recommend him to anyone with plumbing problems.

Review 51 (2018-01-15 - Rating: 5)
Great Service! I had a bad odor coming from my bath tub pipes. I had hired another plumber to fix the problem but after 2 visits and a several hundred dollars, the issue still existed. Through a recommendation I called Roto-Rooter and they fixed the problem and eliminated the odor on the first visit. Matt was very friendly and professional. I will definitely call Roto-Rooter the next time I am in need of a plumber!

Review 52 (2016-10-05 - Rating: 5)
The technician Zach was prompt, polite and professional. He didnt simply quote a repair cost, he actually showed where the damage was and then explained how he would repair it. Its important to know exactly what youre paying for and why, so that certainly was a nice touch to his service. If you are on the fence about Roto-Rooter, I say give them a chance, youll be pleased with the service and results!

Review 53 (2023-11-01 - Rating: 5)
David was excellent and assisted us with our new project. Two other pluming companies could not make it happen. Go team Roto Rooter Plumbing.

Review 54 (2016-12-31 - Rating: 5)
It was Friday evening, 12/30.....Obviously the beginning of a holiday weekend. Everywhere I turned there was no one available....until I called Roto-Rooter. Zach came in a very timely manner, diagnosed the problem easily, and took care of it quickly. I am REALLY happy with the service he provided, and if I need them again, I will try to get Zach again. I didnt try Roto-Rooter first because I had heard prices were high, but for what Zach did and coming out on Friday night of a holiday weekend, I feel that the cost was fair. What good is it if someone else charges are less if they arent available when you need them!?!?! Im really pleased.

Review 55 (2019-01-26 - Rating: 5)
I called Roto-Rooter about my clogged sink with a garbage disposal. They were extremely courteous and helpful. They walked me through easy to follow instructions that should have fixed any regular clogged drain with a garbage disposal but, I like to go above and beyond when I break anything. They dispatched someone out to come and take a look at my issue and let me know about how much it could or may cost but they did not know exactly how much till they were onsite and able to diagnose my issue. I would highly recommend this business for any of your plumbing needs!

Review 56 (2021-09-07 - Rating: 5)
If you have pluming needs, you need to reach out to this company.ask for Becky shes the best in the business. they got to my house on time and fixed my issues in no time at all. Cost was unbelievable i expected to pay a lot more than what a paid. in short roto rooter & drain Services is what i ve recommended to my family and friends, their fast reliable and super affordable... dont forget to ask for Becky !!!

Review 57 (2017-04-22 - Rating: 5)
These guys came out Easter Sunday with no emergency extra charge. They had a flat fee for snaking our drain system, and the plumber even have me some options for different ways to service the system. It really seemed like he wanted to do the best work possible and to possibly save me some money too, if I was so inclined. He was also really friendly, and my Great Dane loved the guy... This is who I will call if I need another plumber.

Review 58 (2019-11-17 - Rating: 5)
I’ve never been able to say that a plumbing call to my house was a pleasure,but I can now. Your General Manager,Matthew Hogsed, and his apprentice were absolutely professional. They were on time,they quickly assessed my situation and made repairs that I’ve needed for awhile. This time, I know it will last because they went the extra mile and replumbed some pipes that had been incorrectly done and might have led to more damage. Seriously,they did an absolutely amazing job and I’ll be using Roto-Rooter from now on.......it’s a no brainer. I am immensely grateful , (and now I’ll be taking a nice hot bath. Thanks for everything !!)

Review 59 (2021-01-07 - Rating: 5)
Lucas of Roto-Rooter provided professional, courteous yeomans service to unclog our nearly 50-year-old lead drainage pipes under slab. Its been an ongoing problem for nearly 15 years that finally reached a point of requiring serious intervention. Washing clothes would result in the outdoor toilet overflowing. In our case, a jet-pressurized cleaning (a typical commercial service) was the answer. By connecting the jetters at the furthest point in our house (outdoor toilet) from the clean-out, or connection to city sewage, the entire system of drainage pipes of our 2.5 bath home were cleared.It took 2 visits to complete the job and was not cheap. $100 to remove/replace toilet and $591 for jet-pressurized service. The standard service (reaming out the pipes, snaking a camera through the pipes) had been $296, but after it became clear that that would not work, they only charged me $140 for it. So in total, it was a lot...ouch! And the guarantee is only 30 days for the commercial jet service. Six month guarantee for the standard service, btw. But Im completely satisfied for now and doubt that there will be a problem of this order for many years to come. I will, however, let you all know if something pops up sooner-than-reasonably expected.Highly recommend Roto-Rooter.

Review 60 (2021-03-17 - Rating: 5)
Lucas Fears arrived on time. Very professional and friendly. He immediately figured out what our problem was and took to the task of unclogging the toilet. He used an acid to remove calcium buildup in the pipe. Works great now. Definitely recommend Roto-Rooter and Lucas!

Review 61 (2012-07-30 - Rating: 5)
My hot water heater stopped working, and I randomly called Roto-Rooter and they were able to send someone out that day (a Sunday!) for a free estimate. The technician, Jermaine arrived when he was punctual, friendly, and professional. My hot water heater got fixed that day for a very reasonable price. I would definitely call Roto-Rooter again for any of my plumbing or drain needs!

Review 62 (2019-01-26 - Rating: 5)
Very good customer service when I called....the lady on the phone very understanding and knowledgeable. When the crew showed up they took care of the problem. The price they quoted me was on key unlike my experience with the previous Plummer who changed the price after the job was done. I would recommend them over and over. Remember sometimes going cheaper with “hack job” plummers might cost you in the long run

Review 63 (2020-10-27 - Rating: 4)
The techs that came were very professional. They were 30 minutes late. They fixed the problem and gave me good pointers for other issues. The only thing is the price, which they can’t control. Just to step in the door and see what’s going on, it’s $120. The bill racked up from there. However, I feel like you get what you pay for.

Review 64 (2018-05-18 - Rating: 5)
Abe did a great job. He arrived early and completed the job in a professional manner. This is the second time weve used Roto Rooter and will use their services the next time we need plumbing work.

Review 65 (2020-07-08 - Rating: 5)
Bri was very friendly, she got here early and finished the job fast, she cleaned up behind herself making the bathroom clean from any mess that was made from the job. She thoroughly explained what she had done when she was finished, I would recommend Bri and will request her again if needed in the future.

Review 66 (2019-10-10 - Rating: 5)
I called Roto-Rooter at 9:15 am and they were here at 10:50 am. Mat was very nice, explained our problem, and made a suggestion on how to prevent it in the future. Thank you for the fast, friendly service!

Review 67 (2023-12-03 - Rating: 5)
They were able to come the same day I called. The service man was able to take care of the plumbing problem quickly and efficiently.

Review 68 (2020-04-23 - Rating: 5)
Great service! My problem was not easy to resolve, but Matt and his staff stuck with it until everything was corrected. He even found a related problem and gave me good advice on getting it resolved. Definitely recommend them and will definitely use them in future when necessary!

Review 69 (2016-11-17 - Rating: 5)
We had a washing machine drain problem. We had a front load washer for several years, when it went bad we replaced it with a tub washer. The tub washer was overflowing the drain when emptying the water. I called Roto-Rooter and they said they were in the area and would be by in 30 minutes. Jeff showed up and cabled the mains from the roof. Not only did he fix the washing machine drain issue, he cabled the drain for the kitchen sink while he was on the roof. Jeff waited for us to fill and empty the washer to test the drain. No problems since he was here. Its never fun to have to call a plumber, its never fun to pay the service fee, if I had to do it again I would call Roto-Rooter and ask for Jeff in a minute.

Review 70 (2023-11-14 - Rating: 5)
Joey came to our house right away and fixed our problem within an hour. Kind, professional, and easy to communicate with. Thanks! 😊

Review 71 (2019-04-15 - Rating: 5)
I had a toilet that was not draining properly and a plumber came out the next morning to take care of the problem. His expertise determined that an auger should do the trick. Luckily that fixed the issue quickly. Thank you for the quick service.

Review 72 (2019-09-15 - Rating: 5)
Outstanding! Matt came over on a Sunday and fixed it right away. They were very knowledgeable, friendly, answered all my questions and went above and beyond looking for the potential problems. He was truly incredible

Review 73 (2022-04-22 - Rating: 5)
Awesome service! They did a significant amount of pipe replacement, with minimal collateral damage. Even came back out a few days later to root out a new clog for free! Super nice and caring employees!

Review 74 (2021-08-20 - Rating: 4)
Didnt get a chance to use this company as they were short staffed and never made it to my property however after leaving a negative review the manager called me to apologize and asked if there was anything they could do to make it right. That alone is why I edited my previous review because this shows me this company really does care about its customers. As I told the manager the next time I have an issue I will give them another try. Thanks for your exemplary customer service!

Review 75 (2020-06-04 - Rating: 5)
I was very happy with this service. I had Matthew come out with his son for a clogged pipe. This young man was so respectful, it was refreshing to watch. The workmanship was clean, honest and informative. I was very pleased.

Review 76 (2015-03-12 - Rating: 5)
These guys are the absolute best. We have used Roto-Rooter a few times and they are always quick to respond and have always fixed the problem right the first time. We also called around, and they have some of the best prices too. I would never use another plumber in Gainesville.

Review 77 (2020-11-13 - Rating: 4)
Lucas was very professional and did an awesome job replacing my shower valve. I wasn’t sure about the price, but I was kinda in a time crunch to get it fixed. Overall service was good.

Review 78 (2024-04-07 - Rating: 4)
Very professional, knowledgeable service - and on short notice. The only reason I dont rate them 5 star is because of the price point.

Review 79 (2014-09-17 - Rating: 5)
Matt with Roto Rooter helped us clear a grease line in a very short amount of time.Without his help we would have had a sewer back up in the house that would have cost thousands of dollars in repairs.Thank you Matt! Sincerely Chris P

Review 80 (2016-07-27 - Rating: 4)
Matt with Roto Rooter showed up on time, explained the procedure and cost and quickly fixed our drain lines. I would recommend them to anyone. Thanks very much for your help!

Review 81 (2016-11-12 - Rating: 5)
The technicians arrived early, gave a free estimate before starting the job, and completed the work quickly. We have used them several times and they are always very professional.

Review 82 (2020-08-10 - Rating: 5)
On a weekend I was in urgent need of finding the source of a leak in my utility room. Bri was able to confirm it was the water heater. She did an awesome job, was corteous every minute, and I appreciated her advice on what to look for when installing a new water heater

Review 83 (2021-09-07 - Rating: 5)
It was a pleasure from start to finish. They understood the urgency of my repair and got straight on it . They arrived as scheduled and completed the repair as quoted . Very professional and definately highly recommend.

Review 84 (2023-08-13 - Rating: 5)
They were nice and arrived on time.. If I need anymore plumbing repairs I will definitely call Roto-Rooter.

Review 85 (2018-08-28 - Rating: 5)
We called RotoRooter that is located in the Ocala, FL area because of a clogged toilet. Abe from RotoRooter came to our house and after working hard with (well over an hour) he broke through the obstruction and finally our system appears to be working A OK. We have had a problem with clogs since we moved into our home in 1999. This time the clog completely closed our system, thus the need for RotoRooter. Now works great thanks to Abe and RotoRooter.

Review 86 (2019-06-17 - Rating: 5)
Matt was very professional and knowledgeable. I appreciated that he took the time to explain to me what he was doing to fix my problem. Charged what he quoted before beginning the work.

Review 87 (2016-04-21 - Rating: 4)
As a novice the problem started small, a few drops of water on the floor. After my hubby and myself, let us not forget my brother messed with it all day. We had flowing water under cabinets, and entire kitchen floor, and had to shut the whole house water off. No rest room, no washing dishes or showers. Called roto- rooter, and they had it fixed and working great in a quarter of the time that it took 3 grown adults to break it..When your nick name is NOT Bob Villa...the only name you need remember is ROTO-ROOTER Alice Wilson. Steven King. an dont forget the brother Robert....Thanks

Review 88 (2012-10-04 - Rating: 5)
Kitchen sink was clogged, we called the Plumber and they came right out the next morning. Had it fixed pretty quick and didnt leave a mess. Will call back for future needs. (Sorry hopefully not too soon.) Will call this Gainesville Office again.Thank you,Lisa and Rick Moore

Review 89 (2021-05-06 - Rating: 4)
Very nice people but I think we paid far too much for the services offered. We booked the service from Ocala and they sent people from Gainesville without letting us know in advance that there was a separate travel charge.

Review 90 (2020-09-18 - Rating: 5)
We were very impressed by Bri. She was not only extremely professional but very personable and tenacious at coming up with a answer to our blocked drain “situation”. Highly recommend.

Review 91 (2012-06-04 - Rating: 5)
Called at noon, here by 1:00pm. Technician Jeff was very professional and friendly. Did a thorough job and left the bathroom cleaner than he found it. Highly recommend requesting Jeff for your plumbing needs.

Review 92 (2020-06-30 - Rating: 5)
Matt and the team at Roto Rooter have been great to work with. They are prompt, professional, and reasonably priced. Highly recommend!

Review 93 (2018-06-01 - Rating: 5)
Great experience all around! Customer service was quick and responsive and Abe who came out to fix our issue was friendly, funny, and expertly trained. Will not hesitate to use them again in the future.

Review 94 (2016-06-02 - Rating: 5)
Matt came in for an estimate and took care of the problem the same day. Out of the 4 plumbing companies that came into my house, He was the only one that got his hands dirty and dug to the source of the problem. Saved me money, Time and headache... ROTO Rooter is my to go to company from now on when any plumbing issues

Review 95 (2020-07-07 - Rating: 5)
We had an issue with our main line and they were available as early as I requested to be able to assist. Bri did a great job finding the problem, fixing it, and explaining it. Thank you for your service!

Review 96 (2020-11-23 - Rating: 5)
The guy that came out was very professional. He told us what he was going to do, and how much it would cost up front. He was quick and explained why we had the issue, and what we could do to keep it from happening again.

Review 97 (2019-03-10 - Rating: 5)
I had a great experience! The technician was very helpful and friendly and the whole process took less than an hour. Overall, I’d highly recommend them and will definitely be coming back if I need assistance in the future!

Review 98 (2020-06-25 - Rating: 5)
The were professional, and fast! The fixed my shower drain super quickly. I also like their 6month guarantee if there were to be another problem with my drain.

Review 99 (2015-01-02 - Rating: 5)
My kitchen drain and garbage disposal clogged on 30 December. TJ, the plumber from Roto-Rooter in Gainesville, Florida, arrived during the morning of 31 December to clear the clog. Several years ago, a similar clog occurred, and due to the arrangement of the plumbing in the house, a plumber from another company had a frustrating experience clearing it. However, TJ looked at the location of all the plumbing in the house, considered the layout of the drain pipes, as well as cleanout vents, and determined the best way to approach the problem. Only then did he begin to work with his snake, and cleaned the clog quickly and efficiently. TJ was courteous, efficient and competent. He then provided useful advice on problems with garbage disposals and preventive maintenance of kitchen sink drains. This is the second time I have had Roto-Rooter of Gainesville at my house, and both service experiences have been very positive. I highly recommend both TJ and Roto-Rooter of Gainesville, Florida.

Review 100 (2019-04-20 - Rating: 5)
Supper fast service and very friendly. Had the kitchen sink pluming clog somewhere in the wall. Live in a pretty old house with iffy plumbing and they had all the right tool to get the job done fast. Great customer service!

Review 101 (2023-09-12 - Rating: 5)
Tech david was on time and very nice and was able to get the job done for us i will recommend to any body i know that needs any help with there plumbing issue THANK YOU so much

Review 102 (2019-03-09 - Rating: 5)
The best Roto-Rooter plumber I know is Matt Hogsed. Im a business owner in the drain cleaning industry and I guarantee Matt will give you the best plumbing available.

Review 103 (2023-11-08 - Rating: 5)
Joey was great. He was very professional and offered some suggestions that were helpful.

Review 104 (2017-11-17 - Rating: 5)
On time, fast, cleaned up after the job. Explained everything he needed to do and did some extra because the person before him didnt do it right. Will use again for sure, I would recommend 150%.

Review 105 (2020-08-19 - Rating: 5)
Bri was professional and friendly. She got the job done in a timely manner and was super nice. Would highly recommend her and roto rooter.

Review 106 (2024-02-18 - Rating: 5)
Outstanding service with very fast response time! I will definitely utilize their services again.

Review 107 (2019-11-17 - Rating: 5)
Matt went above and beyond to fix our hot water heater and provided incredible customer service!! If I could give 10 stars, I would. Highly recommend!!

Review 108 (2023-11-07 - Rating: 5)
Joey did a wonderful job fixing my disposal issue. He was professional and prompt!

Review 109 (2023-09-01 - Rating: 5)
Joey was very prompt and professional, great attitude and got the job done. I highly recommend .

Review 110 (2020-12-03 - Rating: 5)
He was very knowledgeable and figured out that we werent stopped up from the house to the street. He then augured the toilet that has been running over. he was very professional and knew what he was doing. Thank you

Review 111 (2019-03-10 - Rating: 5)
Emergency call to fix a busted water line in our kitchen saved the day and my floor! Swift service response, friendly and efficient. Thank you, Matt!

Review 112 (2020-09-18 - Rating: 5)
My technician was Bri she was amazing, great attitude, professional, quick, responsive and she kept all the COVID-19 messures up! Thank you so much Bri!!

Review 113 (2023-11-03 - Rating: 5)
Joey came by and quickly unclogged the toilet. He was very professional and polite.

Review 114 (2017-07-18 - Rating: 5)
Called in emergency service on a Saturday shortly after my shower overflow problem was fixed. Fast and knowledgeable plumber with solid advice throughout the process.

Review 115 (2016-07-27 - Rating: 5)
Professional and courteous service. Matt had the main drain line cleared and house was back in working order in no time. Would hire them again.

Review 116 (2018-03-06 - Rating: 5)
Matt Hogsed is extremely knowledgeable, and was very professional, proficient, and cordial. We are completely satisfied with the work performed.

Review 117 (2018-05-18 - Rating: 5)
Came within the quoted wait time. Worked fast and efficient! Abe was very helpful. Would definitely use again if needed.

Review 118 (2022-08-02 - Rating: 5)
David was awesome! He gave me some options and was able to fix my spigot with minimal house damage collateral.

Review 119 (2017-05-26 - Rating: 5)
I had several things I wanted fixed They all were ultimately taken care of in a very professional manner. I will use them again if the need arose to do so.

Review 120 (2023-10-28 - Rating: 5)
I highly recommend Roto-Rooter and specifically Joey for his expertise and exceptional service.

Review 121 (2020-09-16 - Rating: 5)
Great weekend emergency service! Our technician Bri was awesome and we will call again for any future repairs/service we need.

Review 122 (2018-06-27 - Rating: 4)
Abe was polite and informative working very hard in the Florida heat. He took the time to explain results and future options.Recommend this business and Abe!!!

Review 123 (2023-10-10 - Rating: 5)
Technician David Riddie solved the problem - efficient, professional and timely. Now we flush!. Thank you

Review 124 (2023-08-18 - Rating: 5)
Joey, the technician, was very professional and knowledgeable. We would give him 5 stars!

Review 125 (2019-06-16 - Rating: 5)
The service was fantastic and they arrived on time. I will keep Matts card for future reference if another plumbing issue arises.

Review 126 (2020-07-12 - Rating: 5)
Bri was very friendly, professional, and did a great job on a very hot Sunday afternoon. So grateful for her help!

Review 127 (2022-05-28 - Rating: 5)
Promt professional service. Reasonably priced. When I needed service they were able to arrive in hours not days and fixed the issue quickly.

Review 128 (2020-09-29 - Rating: 5)
Service was quick, simple, and straightforward. Very nice people. They wore their masks the entire time as well!

Review 129 (2021-02-24 - Rating: 4)
After talking to Matt, the owner of the company. The issue is solved and he represented his company professionally. If looking for contractor, ask Matt

Review 130 (2018-05-17 - Rating: 5)
Abe was very prompt and courteous. Work was done quickly and will recommend to friends and family.

Review 131 (2017-09-26 - Rating: 5)
Matt was professional, showed up when he said he would, answered all my questions, and took care of the plumbing issues in the house very quickly.

Review 132 (2018-03-01 - Rating: 5)
Fixed our problems in no time. Very friendly tech. We are very satisfied and will use your services again.

Review 133 (2016-10-13 - Rating: 5)
Great service! Matt and his associate did an excellent job, an all-star team.

Review 134 (2018-03-13 - Rating: 4)
Jeff showed up on time and promptly fixed my clog, he then promptly over charged me (company rates) Good technician Good Company Bad Rates!

Review 135 (2020-06-22 - Rating: 5)
The technician was finished with the job on the same day that I called, within 15 minutes of arriving at my home. Everything was tested and left clean.

Review 136 (2019-12-27 - Rating: 5)
Matt (owner/manager) truly cares about his customers and strives for perfection. these people are our go-to.

Review 137 (2020-09-29 - Rating: 5)
Everything was awesome. Plumber Matthew Hogsed is great!I will recommend your services to family and friends

Review 138 (2023-11-15 - Rating: 5)
OMG They got here exactly when they said they would, identified the problems and quoted me the price within an hour of the call! Wow! The tech Joey, was so super nice (OK super cute, and single too!!) so I never called anyone else! I’m not sure if it was the Reese’s Peanut Butter Pumpkins I fed him that made him so sweet, or the threat of my Italian “family”, but either way, not only did JOEY DO AN AWESOME JOB, but we have a date next week! Just kidding! I’m probably old enough to be his grandma, but God bless him, he played along, so now they have my business and I highly recommend my new friend Joey!

Review 139 (2017-10-24 - Rating: 5)
Zach arrived early, was polite, professional & work was done right and swiftly! 5 stars!

Review 140 (2024-02-07 - Rating: 5)
I want to give a Huge shout out to Johnathon the tech. He did a fantastic job and explained everything he was doing to the T. I would highly recommend this company and Johnathon. Thank you again . (Tina Boatwright)

Review 141 (2023-05-24 - Rating: 5)
Outstanding service. Knew what was wrong. Knew what to do. Had the right equipment and fixed it.

Review 142 (2020-04-09 - Rating: 5)
Matthew was extremely professional and his assistant followed his lead to completed the work neatly.

Review 143 (2023-09-11 - Rating: 5)
I called Roto-Rooter last minute for a clog. Much to my surprise they we able to come very quickly even with it being so close to the end of the day and remedy the issue. Jonathan and Joey were extremely professional and got my drains working again within minutes of arriving. I highly recommend this business and I know who I’ll be calling if ever needed again in the future. Thank you!

Review 144 (2023-09-16 - Rating: 5)
9/16/23 Called other plumbing company whom didn’t want to come out on the weekend, called RotoRooter and they said they would be on site within 2 hours. Joey arrived and quickly assessed the situation with great confidence and professionalism. His knowledge and skills were great and our issue was fixed in no time. 5 stars, and they will be our first call every time!

Review 145 (2023-11-28 - Rating: 5)
Melvin and Shawn were sent out to my home and were able to fix an issue. Very good team and do great work!

Review 146 (2023-08-18 - Rating: 5)
David is a professional. He even cleaned the bathrooms after he finished.

Review 147 (2016-10-14 - Rating: 5)
My main line was clogged and your service guys were very polite and did a fantastic job.

Review 148 (2023-01-25 - Rating: 5)
David was very professional and answered all my questions regarding the services provided.

Review 149 (2019-10-23 - Rating: 5)
Prompt, cleaned up, and was successful. The repairman was pleasant. No problems

Review 150 (2023-12-13 - Rating: 5)
Joey with Roto-Rooter came by and unclogged the whole issue at my place within 2 hours. He kept me informed throughout the entire process, handled things promptly, and saved me a lot of hassle.Thanks again, Joey.

Review 151 (2023-08-14 - Rating: 5)
Employees a great very informative. They did a great job.

Review 152 (2023-12-26 - Rating: 5)
Joey came out and had the mainline cleared out in under an hour great work. Even came back out when it started clogging again.

Review 153 (2012-06-02 - Rating: 5)
Jermaine was very personable and efficient and punctual.Would call them again without question!

Review 154 (2020-06-01 - Rating: 5)
Matt did a fantastic job and was on time. Very professional.

Review 155 (2023-08-25 - Rating: 5)
Super responsive and fast! Problems happen at the most inconvenient time, but they were quick, clean, and professional! Thank you guys!

Review 156 (2016-04-04 - Rating: 5)
Needed a backed up line cleaned on a Friday afternoon. Showed up on time and did a professional job. Thank you.

Review 157 (2018-07-06 - Rating: 5)
I recommend you choose Roto-Rooter. They are very efficient and professional too.

Review 158 (2023-09-09 - Rating: 5)
Excellent service and fixed all my plumbing issues. Thanks Roto Rotor!

Review 159 (2023-08-20 - Rating: 5)
Great job on time friendly would definitely recommend and would use again

Review 160 (2020-10-29 - Rating: 5)
Excellent professional service in a timely manner by Matthew. Greatly appreciated!

Review 161 (2022-11-15 - Rating: 5)
Very professional and HONEST!!! Service after the job was complete was incredible. Highly recommended!!!

Review 162 (2018-07-06 - Rating: 4)
Showed up on time. Courteous and professional service. Very satisfied.

Review 163 (2020-08-27 - Rating: 5)
I highly recommend Roto-Rooter plumbing! I called first thing in the morning and had an appointment time right a way. I was at work...they worked with me and understood I could not be there. They allowed my friend to come over to be present during the repair. They had it done with 1-2 hours. Could not be happier with the customer service they provided and detailed information of what was wrong and needed to be done. Very satisfactory!

Review 164 (2016-12-08 - Rating: 5)
Wonderful service, on time, highly qualified, fix the problem and stayed to make use it was fixed.

Review 165 (2021-01-04 - Rating: 5)
I cannot say enough great things about this company and Lucas —our plumber. My teenage son called while we were stopping the water damage flowing in our house. He was earlier than expected and fixed the issues immediately and fixed issues that would eventually be a problem. I will always call and recommend to anyone that needs a plumber. I assumed it was a chain and we would be treated like a number. I did not realize they were independently owned AND answered our panic call on a Sunday AM. Lucas stayed to make sure everything was working perfectly with no issues. They made a customer for life.

Review 166 (2020-07-16 - Rating: 5)
Quick and professional. A little on the expensive side, but you get quality service thats worth the price. I had a massive clog in a new house, these guys came out that day and took care of it. Definitely worth your consideration.

Review 167 (2020-05-05 - Rating: 5)
Mr. Hogsed was incredibly professional and efficient. He went above and beyond and actually took the time to explain WHAT caused my plumbing problem, and how to prevent it in the future (even though that meant that it would technically cause him business in the future!) Would highly recommend to anyone!

Review 168 (2022-02-07 - Rating: 5)
Tech came by shortly after contacting the scheduling desk. Tech explained the process and was able to get us up and running very quickly.

Review 169 (2020-10-10 - Rating: 5)
Wonderful Company! Been using them for my plumbing since 1984. Always on time. Neat and friendly. Will always be my go to company.

Review 170 (2021-09-07 - Rating: 5)
Very professional! Handled all my needs in a time efficient manner! Definitely recommend!! Becky is the best in the business!!

Review 171 (2020-08-24 - Rating: 5)
Bri was super awesome. Got here fast. Found the problem and solved it quickly. Was very friendly to my pets. Loved her!

Review 172 (2019-08-04 - Rating: 5)
They did a wonderful job today. Thanks

Review 173 (2019-01-30 - Rating: 5)
From the scheduling to the service, I couldnt be happier. They were very accommodating to my schedule and extremely patient and kind with helping me get through this process as it was a first for me. Highly recommend!!!

Review 174 (2016-04-01 - Rating: 5)
Matt and his helper arrived on time, were very courteous and up front with what the trouble possibilities might be. He explained things in laymans terms which made it very easy to understand what my issues could be/were. He performed his test to see where my problem was, found it and gave me a plan of action. When they were done, they put everything back as they found it, cleaned up the job site and bid a friendly farewell. I highly recommend them and will use them in the future (hopefully not needed). Thank you Matt for your time and efforts.

Review 175 (2019-06-17 - Rating: 4)
Very professional and called and scheduled on time. They stayed to follow through on the problem to ensure they could address it. They were nice, respectful and did great work.

Review 176 (2021-02-02 - Rating: 5)
We had an emergency and roto rooter was out to our home in no time! Lucas came out and worked on our issues and explained what he was doing and what the problem was! We would definitely recommend to anyone who needs any help with plumbing/water issues! Thank you guys!

Review 177 (2016-05-23 - Rating: 5)
They were very courteous and knowledgable. They came out and finished the job quickly and efficiently. I would highly recommend them for any plumbing work.

Review 178 (2020-09-06 - Rating: 5)
Matt was prompt, worked quickly, and made the whole process stress free. He stood behind his work, and I wouldnt hesitate to call him again for future plumbing needs.

Review 179 (2018-06-16 - Rating: 5)
My husband and I had an emergency plumbing issue on a Sunday night. We contacted Roto-Rooter and received a call from a plumber within 10 minutes. He was able to come to our house within 30 minutes. He got right to the issue and was able to get it resolved within 30 minutes. We are so thankful for Roto-Rooter for coming late on a Sunday night and for being able to fix the issue in a very timely manner!

Review 180 (2017-04-24 - Rating: 5)
Matt was very knowledgable, helpful and straightforward. Work was started promptly and finished quickly. Very pleasant experience all in all. Would highly recommend to potential customers.