Absolute Heat & Air
Located in Gainesville, Texas
Address: 2106 US-82, Gainesville, TX 76240, United States
Phone: +1 940-736-7455
Rating: 4.9
Services
- On-site services
- Online estimates
- Repair services
Categories
- Plumber
- Air conditioning contractor
- Air duct cleaning service
- Heating contractor
- Heating equipment supplier
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-25 - Rating: 5)
I love the fact that I am notified not only a window timeline of when my service tech will arrive but as well when he is within 15 minutes away from my home. Dylan has been my contact the past couple of times and I can honestly say yes, Donna I’m very thorough job. Each time As he doesn’t rush, he takes his time as a good mechanic should. Quality over quantity Upon exiting, I receive a detail report of his inspection along with photos that are documented for future reference. I have called ran finally in the past, they answer my questions without hesitation with the willingness to help. I personally have never had any issues mechanically or product related with this company and would highly recommend them -
Review 2 (2024-08-14 - Rating: 5)
I contacted Absolute Heat and Air as my ac went out recently in the middle of summer! Sean and Jack came out the same day and was determined I needed a new blower motor. The part was ordered promptly and it arrived the very next morning! Thank you to the office staff who quickly got the part ordered and were also so kind! Sean came out to install the part the same day it came in and he went above and beyond to make sure everything was done correctly. He even checked all the components of the ac to make sure all in good working order. My ac was back up and running in no time! Sean answered all my questions and is extremely knowledgeable and truly passionate about what he does! Professionalism at its best! No one wants to spend money on ac repairs but I felt the price was reasonable and that I got my moneys worth. Absolute Heat and Air will be my go to if anything else ever arises. Thank you all so much! -
Review 3 (2024-09-22 - Rating: 5)
We are so grateful to have found Absolute Heat & Air, Texas. Customer service was so kind and quickly handled our urgent need. A broken AC during the Texas hot summer is miserable. Jacky Murphey came out very late to our home and did a fantastic job. He was kind, knowledgeable, professional and got the job done right. Jack represents your company so well and we are thankful for him being our tech. We have found our AC company and tech for sure. -
Review 4 (2024-09-23 - Rating: 5)
Called for service and they had me going the same day! Professional,friendly and honest. Luckily my unit just needed some wires replaced. Very satisfied with Absolute Heat & Air! Would definitely recommend them. Thank you! -
Review 5 (2024-09-21 - Rating: 5)
Had the AC at my house not functioning properly on a weekend. As soon as I left a message, my phone was ringing. They texted me with an approx. window of time and a photo of Jack the technician that would be servicing the unit. Jack arrived slightly before the estimated window of time given. He explained the issue and resolved it quickly. I appreciated that the part that was replaced was pictured on the invoice and the invoice was mailed. I will use them again! -
Review 6 (2024-08-27 - Rating: 5)
Phenomenal customer service! We have been using this company for two years. The technician that came out this last time was great. Very informative and patient with all my questions. I’d recommend this company to anyone needing their services. -
Review 7 (2024-12-09 - Rating: 5)
James came out and diagnosed the problem with my heat pump, ordered the part and we chose him to come back to install the part because he was cordial and nice. He will be by Heat/AC guy from now on. I already have him on speed dial. -
Review 8 (2024-08-13 - Rating: 5)
Sean & the install crew did an amazing job installing our new system! They were very professional & helpful from start to finish. I highly recommend them for any HVAC service & their monthly membership program. -
Review 9 (2024-07-18 - Rating: 5)
Jack Murphy is our tech…. I am so thankful for the great job he did for us. First off…he came to help on a Sunday…and really saved us because it was a hot day. He did great work…he was very knowledgeable…and extremely kind. I really appreciate his professionalism and courtesy…. Thank you, Jack! -
Review 10 (2024-07-13 - Rating: 5)
Absolute has always done a fantastic job for us. Sean, Jeff, Jerry and Jack have always been professional and absolutely on time. It doesn’t matter when I call they are there to help! We had 3 AC break in two days due to the hot weather. They always show up and do a great job for us! -
Review 11 (2024-08-21 - Rating: 5)
I reached out, got a reply 1/2hr later, stating that Dewey (tech) would be arriving in approximately 45mins. Possibly a 1/2hr later, he was here, checked a few things, blew out the drainage lines, emptied the overflow pan, explained it all and we were back in business.Nice to have prompt, courteous responses and help from local businesses!! -
Review 12 (2024-08-23 - Rating: 5)
Everything about this company was excellent. The crew that did my new install, duct cleaning and insulation was very informative and professional. They made sure the job was done and that it was done right. -
Review 13 (2024-10-17 - Rating: 5)
Good price on unit with good financing. Arrived on time, very courteous and professional. Cleaned up after themselves and did a neat installation. Dylan was great to work with.Service call-Emergency Heat not working properly. Extremely quick response! Sean and Jeff were able to quickly diagnose and repair the issue. Very courteous and professional.4-17-24 Semi-annual system check. Jack was prompt, very knowledgeable, and had a great personality. Performed complete system evaluation and emailed me the report. Very thorough.10-17-24 James Applegate was the tech on this semi-annual system check. Prompt, personable, thorough. Was able to answer a question I had about the control panel. I love the continued great service. -
Review 14 (2024-08-15 - Rating: 5)
Why is my review under my son’s name lol? Randall , Brandy leach . Sean came out in speed time , less than an hour , was very professional and educational . He should be a leader for the company ! No one has ever told us to put vinegar or bleach to help system ! Thank you Sean ! Very patient and kind as well! -
Review 15 (2024-07-30 - Rating: 5)
We had a leak in our a/c and Dylan was awesome. He fixed the issue quickly and efficiently. I would definitely recommend this company for anyone needing a repair. -
Review 16 (2024-08-10 - Rating: 5)
Very helpful, informative, polite, and knowledgeable. Checked everything out and made sure we only paid for what we needed. We were extremely happy with the service. Will always use this company and will ask for Jack Murphey specifically. -
Review 17 (2024-08-25 - Rating: 5)
I used Absolute for an after-hours repair and they were quick to arrive and figured out the issue quickly. Best HVAC experience I have had to date! -
Review 18 (2024-07-20 - Rating: 5)
James Applegate was awesome! My AC went out last night and he was here by noon! He checked both my attic AC and the fan outside! Turns out we needed a capacitor! Gave us a bigger one than we had and Im sitting in cold AC again! Thanks again james... U ROCK! Cheri King RDA -
Review 19 (2024-08-27 - Rating: 5)
Jeff Bone came out to provide us our HVAC upgrade in this old house; he was very informative and knowledgeable and provided us with several options. When the stage of remodel for HVAC is ready we will have Absolute Air do the job! -
Review 20 (2024-07-12 - Rating: 5)
Jack was great. He sourced a “live person” helpline phone number for Google Nest (no easy feat) and between he and a tech from the another part of the world, Momma has air upstairs! Heather was spot on with the comms regarding rescheduling & price expectation as well. -
Review 21 (2024-11-15 - Rating: 5)
Prompt. Friendly. Extremely knowledgeable and it felt like guys I’ve known forever. Great service. -
Review 22 (2024-05-11 - Rating: 5)
Jeff Bone, Cristian, Meliton, Guillermo and Jack all worked so quickly at installing our new unit. Jeff explained everything very well from assessing the old unit problems, and options on repair versus new unit pros and cons and pricing. The Company was able to get our new install scheduled promptly and finished it in one day. Heather was very professional and kind when talking with her on the phone. I appreciated the detailed scheduling text messages as well. “Cool” Company that I would recommend to anyone. -
Review 23 (2024-07-03 - Rating: 5)
Had Absolute Air install a new top of the line Trane system. Jeff also recommended some changes to our ductwork. I have nothing but good things to say about them. Knowledgeable and professional. They have listened to and addressed all my concerns. -
Review 24 (2024-07-04 - Rating: 5)
Sean came to my rescue to diagnose my AC unit that he and Jack repaired and recharged in 100 degree temperatures. Sean also identified corrosion on my water heater that they will fix next week. This company is so responsive and efficient!Dylan quickly diagnosed and repaired the issue that was causing the problem with the system not cooling. I brought up the service plan, and he fully explained it and the different levels, which led me to purchase the plan. All in all, it was a great experience! -
Review 25 (2024-10-17 - Rating: 5)
James Applegates service was very friendly, professional and well informed. I highly recommend James for your HVAC needs !! -
Review 26 (2022-09-20 - Rating: 5)
I have been absolutely pleased with the work and service from Absolute. After using them for the first time this past summer I had signed up for their membership. Loads of benefits for a really fair price. Well, Jerry from Absolute came by today for my annual maintenance check up and he looked at every square inch inside and out on my HVAC. Everything checked out perfectly but my UV bulb was burnt out in the unit that’s in the attic. Which explains why my filters have been getting so dirty after just 2 weeks! I mean obviously something’s not right dirty. Without Jerry I honestly probably wouldn’t have noticed this till I was sent up there to grab the Christmas tree. Thank you Jerry and Absolute!! -
Review 27 (2024-09-27 - Rating: 5)
Jerry just completed my bi annual inspection and did a good job. He was very courteous and professional. Showed up early which was great -
Review 28 (2024-04-05 - Rating: 5)
My daughter has asthma and something in our heat/air ducts was causing her asthma to go nuts. I called Absolute to see if someone could come that same day to see what they could do but I was told they wouldnt be able to until the following week. I explained why I needed someone so quickly and Heather said she would schedule me for the next day so I agreed but within 10 minutes she called me back and said she had someone would be at my house in 30 minutes to look at the job. Jack Murphey called said hed see me soon and all I can say is Jack was incredible! He was thorough and upfront about everything and he was able to get me scheduled for the very next day. I would recommend Absolute Heat/Air and Jack any day. -
Review 29 (2024-09-24 - Rating: 5)
The technician was very professional and friendly. We are so pleased with the service we get from Absolute Heat &Air. -
Review 30 (2024-09-03 - Rating: 5)
Great people. Timely and friendly service. We will always use them for our heat and air needs. -
Review 31 (2021-07-11 - Rating: 5)
I have used Absolute Heat & Air for years now and they have always been on time, professional, and very knowledgeable about the heat and air business. Absolute just installed a new Trane heat and air system for me and it works great. It’s very quiet and I love the new touch screen and wireless features of the thermostat. These are great people at Absolute and I highly recommend them to anyone looking for quality and expertise in the world of heat and air. -
Review 32 (2024-01-14 - Rating: 5)
Jeff Johnson was wonderful. Highly respectful, quick, and efficient. He could’ve just told me to replace my entire unit, instead he helped me make it last for as long as I can. That speaks volume as a company and employee. I highly recommend Absolute Heat & Air, & Jeff Johnson. Thank you for getting out so quick. -
Review 33 (2024-07-29 - Rating: 5)
Sean was prompt and accurate in figuring out the details of my condensation line problem. I thought the charge was very fair. I highly recommend. -
Review 34 (2024-08-18 - Rating: 5)
Sean the technician was prompt, courteous and very professional. He did a great job. -
Review 35 (2020-06-07 - Rating: 5)
We bought a programmable WiFi thermostat but could not get power to it called them up to figure out why the unit had no power all agents was out today but said send pics see if we can help toook pics sent & figured out the blue wire needed added in to 2 other wires with nut cap! Presto works perfect!!! What a great company to help us out w a quick simple fix!! Now us truckers can program our heat & air from the road!! -
Review 36 (2024-06-13 - Rating: 5)
James did an excellent job. He was very helpful and polite. I would definitely recommend them anytime! -
Review 37 (2024-09-03 - Rating: 5)
Jack was excellent. Went above and beyond great customer service. Thank you, we appreciate you. -
Review 38 (2024-04-30 - Rating: 5)
I cannot say enough about our experience with Absolute HVAC, the staff and customer service are next level. We didnt want to get a brand new AC and duct work but it made the most sense and their team did an amazing job. You dont see this level of communication and respect from companies these days. There was never any doubt in our mind that we chose the best HVAC company in our area. Many thanks to Jeff, Carlos, Melvin, Cristian, Jack, Heather and anyone else who had a part in our A/C replacement. Kudos to the ownership and management for having an outstanding team in the field! Terry & Carla Smith -
Review 39 (2024-08-03 - Rating: 5)
James came out quickly and for us fixed up in a hurry. He was courteous and thorough. Thanks -
Review 40 (2024-01-08 - Rating: 5)
Absolute heat and air was very helpful. I have a difficult work with schedule and they did a great job of working with me so that I could get the heat working in my house as quickly as possible. Their technician was very friendly and courteous and did a great job taking care of my needs. I would highly recommend this company. -
Review 41 (2024-09-11 - Rating: 5)
Jason is a great technician and very knowledgeable and professional. Great service and company. -
Review 42 (2024-02-10 - Rating: 5)
Derek and Absolute Heat and Air did a great job of getting our heat pump back online. Weve lived here 1 1/2 years and were never told we had a heat pump system. Derek installed a new thermostat and all is good. Thank you Derek and Absolute Heat and Air. You have earned our business for years to come. Update: Jack Murphey and his crew cleaned out ductwork in the house today. They arrived on time, did everything they had promised, and cleaned up 100%. Great job! These guys are awesome! Thanks again, Absolute Heat and Air. -
Review 43 (2024-11-18 - Rating: 5)
Addendum to past comments below:November 19, 2024Had my twice a year Fall tune-up today by Sean and Logan. It is a comfort to have my HVAC system kept in tip-top condition!November 15, 2023The Absolute Air team checks all of the boxes for me. Today was my Fall maintenance check of my HVAC system and all went smoothly. Sean Doughty was efficient, thorough, and a friendly professional that provides this homeowner with great satisfaction that I am in good hands.March 16, 2023Today was a routine maintenance call. It is also the day this homeowner faced very dismal news. My HVAC system needed to be replaced ($$$$), due to a huge Freon leak resulting in serious damage. This explains why my air conditioning ran 24-hours straight during a recent 80+ day. Once again, the ever patient Sean Doughty explained the situation and my options in a succinct manner. So patient with my endless questions. Final analysis? A new system has been ordered, to be installed in five days. The good news? This happened in March and not in July thru September. Not on a three-week waitlist (or longer) and have to suffer the sweltering heat! Thank goodness for Absolute Heat & Air.November 9, 2022I am so impressed by everyone Ive dealt with and, thanks to my technician today, Sean Doughty who thinks the Dewey brothers walk on water (my words, not his), Im so happy to find out about Absolute Heat & Air from my son, Chris Lyons! You all are the epitome of knowledgeable and honest professionals who really do care about their customers. Hats off to Derek Dewey who spearheaded this organization!! He is a maverick in todays society. -
Review 44 (2023-09-01 - Rating: 5)
As an apartment manager it was important to find a reliable a.c. company. Absolute has become my go to. All techs have been very professional. They know their stuff. Always fixed right the first time. Great response times. Have always shown up in time frame provided. Would recommend to anyone. -
Review 45 (2024-06-19 - Rating: 5)
Jack always comes to service my AC unit twice a year. He is always helpful and informative. I would recommend him to anyone. -
Review 46 (2024-06-27 - Rating: 5)
Always professional and reliable! Keeps us cool in the summer and warm in the winter. We have seen several technicians over the years and all of them are professional. -
Review 47 (2024-10-04 - Rating: 5)
Amazing customer service & they do great work every time! Highly recommend! -
Review 48 (2023-12-18 - Rating: 5)
Sean Doughty was here on time, He got right to work and finished the job in record time. He explained everything to me and gave me a detailed report. Very polite and thorough for someone at such a young age. I highly recommend Absolute Heat and Air and Sean. -
Review 49 (2023-04-19 - Rating: 5)
Sean was super nice and answered all of the questions I had as a newer home owner with literally no clue about my system. I felt like the pricing was really fair for an after hours service call and he was really respectful of me, my kids and the pets in the home as well. Will absolutely be using this company going forward and highly recommend them. -
Review 50 (2024-06-03 - Rating: 5)
Dylan was very informative and made us feel comfortable letting him work on the unit. It can be stressful dealing with these kind of issue but he help relieve it. Thank you -
Review 51 (2024-04-17 - Rating: 5)
Jack was very thorough and on time,he maintained my AC/heat unit so my continued use is at the best efficiency, he was extremely polite and answered all my questions to satisfaction,would recommend him and Absolute to friends and family. -
Review 52 (2024-06-08 - Rating: 5)
Very fast service. Tech came out and troubleshot bad capacitor and had us back and running. Highly recommend to Gainesville and surrounding areas. -
Review 53 (2024-04-12 - Rating: 5)
Update: still very happy with their service.Really liked their service. Almost always able to work around my schedule. And when my hvac system broke and I made the decision to replace instead of fixing the old dying unit they loaned me a portable window unit until the new one was installed. That to me is great and kind service. -
Review 54 (2023-05-16 - Rating: 5)
I feel guilt for not choosing absolute. I opted to use another company because it was cheaper. Dylan was very professional and knowledgeable. He was the only one of my 4 quotes to be so thorough. That amount of quality comes with a price . Literally it was over my budget. After talking with Dylan I knew that if I gave absolute my business there would be no issue. I just couldnt swing the price gap between theirs and a close competitor. Financing options are amazing and they pointed out things no one else did. But the amazing part about that is they didnt pressure me to buy the extra . It was informed suggestions. My words not his... I took what he pointed out and am having someone cheaper look at the additional issues he found. Im grateful I had them come give me a quote and hopefully I wont regret using someone else. I know who Im calling if things go wrong again. If I only had the funds or wanted to pay payments for the next 4 years (0% interest if u have a down payment and qualify for it. ) sorry for taking your expertise and having someone else do it for less. Yall are great. -
Review 55 (2023-05-15 - Rating: 5)
We had a great experience with Absolute Heat & Air. It was fast and easy to get an appointment. The person we spoke with was pleasant. Our service technician arrived on time and went above and beyond what we expected. The price was very reasonable. We will continue to use their services in the future. -
Review 56 (2023-07-09 - Rating: 5)
I called in the morning, on a Sunday. They were courteous on the phone. The Tech Shawn was prompt, professional very respectful and knowlegle about the job...he was done within an hour of arrival. He even closed my garage for me. For sure recommending to family and friends. -
Review 57 (2023-09-06 - Rating: 5)
Sean , was amazing & very professional! he fixed my ac & got it working within a couple minutes, definitely quick fix ! really good prices as well , so glad i went with this company ! best prices in sherman !! definitely would recommend sean , he was very knowledgeable & definitely knew what he was doing -
Review 58 (2022-06-25 - Rating: 5)
We called and received a same day consultation. Jeff took his time to evaluate our situation. We have a new build that was only partial done before builder disappeared and there was a lot of work that needed to be done for the system to function correctly. We will do a yearly service with them because they were so responsive and delivered wonderful customer service. -
Review 59 (2024-10-31 - Rating: 5)
Jack is always a pleasure to have in my home and appreciate the services -
Review 60 (2024-01-30 - Rating: 5)
Excellent service.Seam the technician was very friendly and explain exactly what was wrong and what needed to be done and was very thorough with what needed to done. This is the second time we use this company and I would use them the next time -
Review 61 (2024-06-08 - Rating: 5)
All employees were extremely mannerly and professional. Communication was top notch! Derek took the time to answer all my questions and made sure all was accomplished as promised. Exceptional experience!4/22/2022 - Meliton and his assistant did a great job on cleaning the vents and duct work. He was very professional and communicated well. They did an excellent job cleaning up afterwards. Extremely pleased with this company and their employees!8/16/22Dylan did a great job, very professional, excellent communication, very fast at correcting the problems. Response time was excellent also. I am never disappointed in this company!4/13:2023Jerry did a maintenance call today. He was very professional and thorough, he arrived at the promised time. Thank you for your constant professional service!6/7/2924Jack Murphey showed up about 6:15 after a full day’s work and had a very pleasant and professional demeanor. He was polite and got the job done. Thank you Absolute Air for having such great technicians! -
Review 62 (2024-09-27 - Rating: 5)
Great job by Jerry. Very informative on the questions I asked. I always appreciate good service. -
Review 63 (2024-08-15 - Rating: 5)
They were very helpful and informative explained how to keep your unit clean and what to check in future problems -
Review 64 (2023-12-06 - Rating: 5)
I was really impressed when I got home. The house was really clean considering the amount of activity taking place. I expected a huge clean up job on my part. My house was so warm & comfy with my new unit & duct cleaning & attic installation. I could tell a huge difference even though the temp outside was 25 with the wind chill!! Great job!!And 1year later Jack came out to service my unit. Absolutely the best!! I can tell a difference immediately & he was so polite & quick. Im completely satisfied with this company!It is now time for a filter change & Carlos came exactly when he said he was going to & was courteous & proficient. I love this company! -
Review 65 (2022-11-23 - Rating: 4)
Absolute Heat and Air has been a big help to us since moving here. Recently our air conditioning went out and Absolute came to the rescue. They did a great job on the install and showed us some of the best customer service we have seen from any other service in north Texas. They really do a great job taking care of their customers. Highly recommend this business. -
Review 66 (2024-03-15 - Rating: 5)
As we have experienced in the past Sean Doughty did a great job. He has great attention to detail and is a pleasure to deal with. -
Review 67 (2023-09-14 - Rating: 5)
They gave a great competitive quote, showed up on time. That is a rare thing these days. The install went well and I know they will stand behind their work. We are so happy to find a company that can deliver. -
Review 68 (2023-06-27 - Rating: 5)
Dylan was quick to arrive after my call. He diagnosed the problem in a very efficient way and explained what he was doing at each step and why. He’s a very knowledgeable young man who instills trust. Great experience. -
Review 69 (2023-09-06 - Rating: 5)
Excellent service! There was no wait time at all. Jerry was very knowledgeable, polite and efficient. I’ll definitely use Absolute Air again.They were also reasonably priced. -
Review 70 (2023-09-10 - Rating: 5)
Had Jeff come out and he was very professional and knows his stuff. Solid company with excellent service. We will be choosing them for all our HVAC needs. -
Review 71 (2023-05-19 - Rating: 5)
Our A/C died on a Monday night, Dillon came out on Wednesday for an estimate cost. Kenna ordered the repair parts on Thursday and Jack, Mo, Jessie, Carlos all came out on Tuesday morning @ 9 to start the install. Mo worked on outside unit, Jessie cleaned the ductwork spotless, Carlos and Jack tackled the inside unit and we were cooling back down By 5 pm that evening. These guys and Absolute heat and air are awesome and very professional, would highly recommend them. -
Review 72 (2024-10-11 - Rating: 5)
Jack was polite , professional and thorough. Before diagnosis began he explained the possible issues and worked in systematic fashion. After completion, Jack explained their service contract option in which we purchased. Would recommend Jack and Absolutely heat and Air to future customers -
Review 73 (2022-10-20 - Rating: 5)
I had wonderful service from Sean coming out to check my unit and explaining what it would take to repair to Jeff Bone spending almost 4 hours with me going over all my options on a new unit to Carlos, Jeff J,MO, and Melitone installing my new system and cleaning my air ducts and explaining everything to me as they were here all day doing a fantastic job. I highly recommend Absolute Heat and Air as they are all kind caring and courteous. -
Review 74 (2023-10-16 - Rating: 5)
Jerry was right on time for our appointment. He performed a thorough system check, corrected a thermostat issue, and made a note to check on a problem with the emergency heat.A great experience! -
Review 75 (2023-03-24 - Rating: 5)
Absolute texted me to give me arrival time with picture of Tech. I really liked this I knew my Techs name, Jack and even in stormy rainy weather he got to work. He was very knowledgeable and explained as he went. I am hard to please and they impressed me right away. Will use them and recommend to others. -
Review 76 (2024-01-29 - Rating: 5)
Jerry was OUTSTANDING. If there was a way to give more than 5 stars, I would. This entire outfit is HYPER impressive. If you need HVAC work - call these folks, period. -
Review 77 (2022-07-17 - Rating: 5)
Our a/c broke down and I was very nervous about having to call someone out. I’ve seen enough false sales pitches on the news and I was very worried about picking the wrong company. I got through on a early Sunday morning and Sean was out within a couple hours and had my system working in a mater of minutes. He replaced my faulty parts and didn’t tell me I needed a bunch of stuff I didn’t need. He was awesome and friendly as can be! I highly recommend this company and I’d highly recommend asking for Sean Doughty to be your tech. -
Review 78 (2023-08-03 - Rating: 5)
Dylan did an outstanding job troubleshooting my problem. Found faulty part and got me cooled off quickly. Very knowledgeable and straightforward. Definitely recommend! -
Review 79 (2024-07-20 - Rating: 5)
11/10 jack is very nice and always does a great job! -
Review 80 (2021-07-05 - Rating: 5)
If I could give more than 5 stars I absolutely would. We called on a holiday weekend expecting that someone would come out the next business day, but they answered immediately and sent someone out within 20 min. I got 2 texts after our call, 1 letting me know my appt was confirmed and 1 giving me the name and picture of the tech. The tech then called me himself to confirm my address and that he was on his way. The tech was super professional and fixed our issue. Extremely well-priced for the quality and speed of service we received. Will definitely call them again! -
Review 81 (2024-05-15 - Rating: 5)
Sean shoots it out of the park once again. He managed to find out my issue fixed in a jiffy!AHA is a FANTASTIC business and so glad I chose such a good honest up standing business all techs a A plus plus!! Keep up the wonderful service. -
Review 82 (2020-04-10 - Rating: 5)
Phenomenal service. Honest, hard working, will bend over backwards to please their customers and they stick with a job until its done right no matter how long it takes. I cannot praise Derek, Jack and Andrew enough for the a/c installation they did for me. More than once they encouraged me to call them for anything I need so they work to build solid relationships with their customers. Outstanding Job! I LOVE you guys! I am a customer for life! I thank every one of yall. -
Review 83 (2024-01-19 - Rating: 5)
The technicians did a very thorough job. They were on time, explained everything they were doing. I would definitely highly recommend absolute heat and air for their services. -
Review 84 (2022-10-21 - Rating: 5)
Great reliable service … give them an outstanding rating. They have gone above and beyond to assist. When my husband was ill and our air conditioner went out, the owner brought out a portable unit for our use until repairs could be done. -
Review 85 (2023-04-25 - Rating: 5)
I recommend Absolure Heat & Air. They provided same day service and great communication. Sean was professional and courteous. Kenna in the office worked with the manufacturer to get the needed part under warranty and saved us money! -
Review 86 (2023-12-08 - Rating: 5)
Had Absolute service my HVAC system for the first time today. Communication was great, tech arrived on time, was very knowledgeable and professional. -
Review 87 (2024-09-18 - Rating: 5)
Had a routine checkup on our system. Sean did a great job as always. Would highly recommend! -
Review 88 (2024-04-03 - Rating: 5)
Everyone is always so nice and helpful. Carlos explained everything and made me feel comfortable with my new unit! I trust this company to be honest with me ! -
Review 89 (2022-06-19 - Rating: 5)
We came home after running errands on a Sunday to find out AC had stopped working. Since it’s June and over 100, we needed help fast- I googled AC repair and Absolute Heat and Air came up with great ratings. I called and they were out within a couple of hours- Jeff was amazingly knowledgeable, friendly, and was quickly able to get things fixed and cooling. I can’t recommend Absolute (and Jeff) highly enough and they’re the first place I’ll call for any HVAC work we need on the future Thanks Absolute!! -
Review 90 (2022-10-06 - Rating: 5)
Jerry Threadgill was great, very friendly and polite. He wasnt able to fix the ac sadly, but was very helpful on explaining the situation and next steps. The company itself was also good, got regular updates, and the people on the phones were very courteous. -
Review 91 (2023-09-26 - Rating: 5)
Jeff was super attentive and was more than Abel to answer any questions I had during the quote. Superb customer service and would recommend to anyone needs new HVAC install. -
Review 92 (2022-02-24 - Rating: 5)
Our heater went out during a winter storm. There was already frozen rain and sleet in the roads but they arrived within 15 minutes of our call and it was after 7pm!! We knew that our unit was probably on its last leg and they confirmed it. But they were able to get it running on the emergency system and gave us heat overnight and now we are waiting to find out when they will be able to install a new unit for us. These are really wonderful, kind people. They came to our rescue in a really bad situation. The tech showed my husband exactly what the problem was so that we knew what was going on. We are very happy with this company. -
Review 93 (2022-05-18 - Rating: 5)
We are very pleased with the service we received from Sean. He was professional, courteous and explained his procedures for checking out our systems. We are confident that he did a thorough inspection of our systems and appreciate having a technician who has serviced us in the past. -
Review 94 (2024-09-17 - Rating: 5)
We are on semi annual maintenance and they are great! Ill just add to the applause! They are always on time and polite. In Texas you need HVAC folks you can trust. -
Review 95 (2024-08-18 - Rating: 5)
He was very knowable and very polite! Explained everything very well!! They were very good! -
Review 96 (2022-12-25 - Rating: 5)
Heat went out, came out on very short notice. Sean found problem and fixed it at a reasonable price. My system is a trane and is under warranty, and they are a trane certified dealer, but said in order to cover part it would have to be ordered? Only negative thing. I couldn’t wait for my heat not work it was 6 degrees. But the cost was reasonable even with it be covered. -
Review 97 (2021-10-12 - Rating: 5)
Absolute Air installed a new heat pump/AC in our home. They were competitively priced and able to get to it quicker than other companies who gave estimates because they had units in stock. The crew was professional, courteous and cleaned up after themselves, which doesn’t happen often anymore. With changing out the inside unit as well—in the attic, it took until after 8 pm to finish the job (including cleaning ducts), but they didn’t seem to mind. It turned out that the blower motor on the new unit was bad and went out the next day. They had to have the part overnighted from Lubbock but because we called at 7pm on Thursday, it was sent out on a Friday and didn’t come in until Monday. One of the guys came out and brought not one, but two portable AC units for us to use in the bedrooms until they came back on Monday to install the part. We feel they went above and beyond to help us out with that. We would definitely recommend them. -
Review 98 (2021-07-31 - Rating: 5)
Our technician (Sean) arrived after 15 minutes of the initial phone call. He was prompt, polite, knowledgeable and an outstanding young man. Sean had us up and going in no time. Thank you Absolute for keeping me cool. -
Review 99 (2021-09-13 - Rating: 5)
I came home and my house was 90° inside while it was 77° outside. It was a Sunday and I couldnt get anyone to even answer the phone but thru did and were ag my house within an hour. They were so nice and got my motor and belt assembly replaced very quickly. Now my ac works much better than before and they were really well priced! Definitely will use again!! -
Review 100 (2023-04-13 - Rating: 5)
Sean did an amazing job thoroughly going through all of our systems, inspecting and diagnosing current and possible future issues. Very knowledgeable and look foreword to working with them in the future. -
Review 101 (2016-07-04 - Rating: 5)
AMAZING and FAST Service!! Our AC shut off Saturday and we were in need of someone to come out and fix/repair the problem before the holiday if possible. Derek and Lance came the same day we called and had our AC back up and running in no time. We would recommend them to anyone! -
Review 102 (2022-06-21 - Rating: 5)
Carlos, Mo and Milton all deserve a raise and a day off! They worked tirelessly to install our new HVAC and clean our duct work. They did a great job, were considerate and helpful in answering all of my questions. A+ work in super hot conditions. -
Review 103 (2024-03-26 - Rating: 5)
Jack was very professional and completed the repair in a timely manner. Jack kept me informed throughout the repair process. -
Review 104 (2022-10-24 - Rating: 5)
Dylon came out and gave us a quote to replace the a/c system. He is extremely professional and knowledgable and very very thorough. I was very impressed, wish I had him on my team! His prices are very competitive. I have found a new HVAC company that i will use from now on! -
Review 105 (2019-07-11 - Rating: 5)
These are some of the best guys around for any Air condition installs and all the new homes that have used them have had nothing but amazing things to say about their technicians and they are always courteous and professional. Stop in their new Cave Springs office location and say hi and im sure Sherry at the frond desk will greet you with a smile and owners Chad and Lance Dewey will take care of you out in the field and wont hurt your pocket book! Great guys!!!! -
Review 106 (2020-04-02 - Rating: 5)
Absolute Heat and Air did a great job installing a new Trane HVAC system in our home. Their installation crew was on time. professional, and courteous. Derek and Morgan went above and beyond in helping me get the right system for my home. Their prices for a comparable system beat out their competition and they assisted me with filing a rebate with the electric company. They answered all of my questions and helped me set up the new smart thermostat. I would not hesitate to recommend them to my friends and family. -
Review 107 (2022-08-16 - Rating: 5)
Very happy with Absolute heat and air. They came out right away during or heat wave they also explained I needed more insulation in my attic we scheduled and wow clean and explained everything throughly. Very affordable. Thank you Absolute Heat and Air -
Review 108 (2022-04-07 - Rating: 5)
Great communication with the shop and each tech coming to the property. Crew was very respectful of property and super nice. Did an excellent job. Our new “go-to” HVAC company! -
Review 109 (2022-06-18 - Rating: 5)
Jeff Bone did a great job repairing our AC. He was very quick and honest. Jeanie was also very responsive and communicated with us the whole time. -
Review 110 (2023-05-09 - Rating: 5)
A knowledgeable Technician came to my home same day and exhibited trustworthy troubleshooting/communication skills.Highly recommended HVAC servicing company. -
Review 111 (2024-11-01 - Rating: 5)
I felt the experience was great, the level of detail and attention paid to all things involved in the quoting process was great. Unfortunately I was not able to do business with Absolute do to my situation but would not hesitate to recommend their services to anyone. -
Review 112 (2021-08-25 - Rating: 5)
Jack, Ethan, Shawn and Milton put a new AC system inside and out and new thermostat. They were on time and very professional. They worked non stop. They were very nice and very friendly and answered every question we had. I would recommend them very highly. -
Review 113 (2022-06-09 - Rating: 5)
A very pleasant experience. Carlos, Meliton, and Guillermo were professional and answered all our questions. They walked us through the process of cleaning our vents and installing the Reme Halo system. They took photos and shared those with us as well. We look forward to years of service with your company! -
Review 114 (2021-09-30 - Rating: 5)
My technician, Sean D, explained everything he did to service my system. He took the time to educate me on appropriate heating and cooling range, how to maintain my outside unit, and offered to order filters to save me money. He explained the service plans and didn’t try to push the most expensive on me. I’m a 4 Star plan holder!! -
Review 115 (2021-02-12 - Rating: 5)
Showed up on time, performed the scheduled maintenance quickly and left the area as clean as they found it. Very happy with Derek, the highly professional technician and everything he did today. He explained everything and made good suggestions. Derek is welcome back anytime -
Review 116 (2021-07-26 - Rating: 5)
The tech, Sean, was really awesome! Straight forward about what my AC system needed (my system is 15 years old and will need to be replaced soon). He was also very sweet to my cats that wouldn’t leave him alone so he could work -
Review 117 (2024-06-19 - Rating: 5)
Quick response time, fair prices, excellent service. Definitely recommend. A+ -
Review 118 (2022-05-18 - Rating: 5)
Called and they came the same day, ahead of time that was scheduled...fixed the issue, sent an invoice w an explanation of jobs performed. I wasnt expecting same day service. From the time i initially called to get a tech out to the time my unit was repaired was within a three hour window. -
Review 119 (2021-06-15 - Rating: 5)
Thank you for fast and quality service . They were able to get us in same day , and with Texas heat that is priceless . Jeff Bone was our technician and very professional . Pretty cool a text was sent with his pic when he was on way . 5 stars . -
Review 120 (2023-07-31 - Rating: 5)
Called on a weekend after 09:00 pm, very prompt, professional, and respectful service. 110%. Would recommend anyone thank you for all you do and God Bless you and your company. -
Review 121 (2024-05-29 - Rating: 5)
Jack was extremely nice and answered all our question. This is our second home using this company and will go nowhere else. -
Review 122 (2023-03-22 - Rating: 5)
Absolute installed my unit and has maintained it since. They do a fine job, they friendly staff, they are on time, and appear well trained. I count on them, and they have always come through. -
Review 123 (2020-03-15 - Rating: 5)
We were very happy with Absolute Heat & Air. Jeff is very knowledgeable with our equipment. Shares information with what he is doing. Another reason we actually changed over to Absolute from another service company. Job well done as usual. We would recommend Absolute Heat & Air to anyone. Thank you Jeff! -
Review 124 (2022-05-18 - Rating: 5)
They came out same day to look at my A/C. He checked everything he could think of and could not find anything wrong. The best part he did not try to up sell me on anything. I would definitely recommend this company to a friend. -
Review 125 (2021-02-06 - Rating: 5)
Absolute is a great company. They did an excellent job of removing old heater and installing a new heat and air system for a reasonable price. They continue to maintain it and are a delight to work with. -
Review 126 (2021-07-01 - Rating: 5)
They sent out a technician the same day we called. He was very courteous, knowledgeable and professional. Dylan diagnosed the problem and got us up and running very quickly. -
Review 127 (2022-09-14 - Rating: 5)
Fantastic service! Always very friendly techs. I love that I receive a text with the name and photo of the tech that is coming out to service our system. Makes me feel safer knowing the right person is at my door! -
Review 128 (2024-06-17 - Rating: 5)
They were quick to come out and very professional. Explained everything before they fixed it. -
Review 129 (2020-12-10 - Rating: 5)
The best in all aspects. Diagnosis and part replacement are always seamless! Craftsmanship in addition to workmanship. Always a calming influence in a moment of insecurity. The monthly addition of Club Membership is coverage of potential liabilities that inherently arise!! Thanks to Absolute Heat & Air. And a personal thanks to Dewey, Jeff, & Sean!! And all the staff that makes the machine run are always highly professional!! -
Review 130 (2020-08-11 - Rating: 5)
100% the best service there is. They always answer the phone, I get a text when the tech is on the way as well as a phone call, and 3/3 times the technician was on time.My AC unit was 13 years old and needed to be replaced. I called 5 days ago and can type this review in comfort today because of Absolute Heat and Air. Thanks. -
Review 131 (2021-05-30 - Rating: 5)
This company responded quickly on a Sunday before Memorial Day and had a guy (Raul) out immediately. He quickly found the problem and got our A/C cooling again. He was also very professional and courteous while conducting business.-JC -
Review 132 (2022-05-10 - Rating: 5)
Dylan was very professional and informative with a quote for duct and vent cleaning. Very knowledgeable about our air conditioning unit. We will use their services in the future -
Review 133 (2021-07-01 - Rating: 5)
Absolutely the best service. Excellent communication, on time, very thorough and polite. Recommend them for service and for the vent cleaning. The team that was at my house, Carlos, Milton, Ethan and Logan, were very professional and conscientious. Thank you!! -
Review 134 (2022-07-08 - Rating: 5)
They texted when he was coming, Jerry called when he arrived. He was not trying to up sale product just repaired what needed to be done. Back to cooling is 30 minutes. Great service! -
Review 135 (2024-07-23 - Rating: 5)
Absolutely recommend their services! I called and they were here in 10 minutes! Sean was the gentleman who assisted the repairs on my ac! He was a fast worker and very respectful! Also gave me tips on how to prevent the problem my ac was having! Thank you Sean! -
Review 136 (2020-01-31 - Rating: 5)
Jack and Andrew came and serviced our ac unit in our office.They were both very helpful and polite. They did their job quickly and quietly with concern for our customers. Would definently recommend them. Thanks! -
Review 137 (2017-08-02 - Rating: 5)
I moved into a home on a Saturday and my AC went out. Absolute showed up within an hour and naturally the part wouldnt be available to order until the next week. That alone would frustrate anyone but Absolute was amazing! They set up the AC to at least function until the part arrived and gave me their personal contact info in the event it failed. They even offered to show up after hours to keep us cool. The owner, Derrick, personally showed up with the replacement part a few days later and had it fixed in less than 15 min! I recommend Absolute Heat & Air to anyone. -
Review 138 (2023-07-06 - Rating: 5)
Sean was an outstanding employee..arrived fast and squared away my unit..definitely deserves a raise..super nice guy and very professional. -
Review 139 (2019-06-22 - Rating: 5)
YALL, let me tell y’all absolute saved my life!!! First day of summer and my AC goes out! I call Derek and his wife Morgan and they came within 35 mins. Got my ac up and blowing ice cold air within two hours!!!! Super nice too! Would highly recommend! You WONT be disappointed! -
Review 140 (2022-08-02 - Rating: 5)
The technician- Jeff Bone - is the best. He was prompt and very professional. He explains everything he is doing in layman’s terms. I sincerely appreciate everything he did to get my AC up and running. -
Review 141 (2021-03-19 - Rating: 5)
AA and their team are legitimate. Their service technicians were transparent and punctual. Overall, it great was a great experience with fair pricing. I will be a returning customer! -
Review 142 (2021-04-14 - Rating: 5)
They came to give an estimate and I will be using their services. He was courteous, answered my many questions and listened to my needs. Excellent service so far! -
Review 143 (2020-02-12 - Rating: 5)
If youre looking for HONEST and dependable HVAC service look no further than AHA. They are friendly, knowledgeable and responsive. Its tough today to find quality workmanship performed in a timely manner. I highly recommend AHA. -
Review 144 (2022-05-14 - Rating: 5)
Jeff was absolutely amazing! I wish I could give 10 stars! He explained everything and took his time! Definitely will be doing more business with them! Jeff, thank you for everything today! -
Review 145 (2024-07-09 - Rating: 5)
Always do a great job 👍 and very caring about thier job and customers. -
Review 146 (2021-08-12 - Rating: 5)
They were out right away to check on my unit. I am now waiting on parts so everything can be back up and running. Appreciate the swift assessment and guidance to a maintenance plan for my new system. -
Review 147 (2023-07-27 - Rating: 5)
Jeff came out after hours and helped fixed my ac in the middle of July. So thankful I didnt have to wait until the next day! -
Review 148 (2023-08-21 - Rating: 5)
Sean was great! Very nice, professional. The office staff is easy to work with and responsive. -
Review 149 (2022-04-22 - Rating: 5)
Sean is amazing! Very friendly, knowledgeable, and professional. I highly recommend Absolute Heat and air. I use them at two of our properties and love them😊😊😊😊😊 -
Review 150 (2023-06-22 - Rating: 5)
The problem was explained to me and my options were given to me. The technician was nice and very helpful. I will call them in the future if I have AC problems again. -
Review 151 (2023-07-24 - Rating: 5)
Tech was courteous and professional. Got my repair within hours of calling. Very pleased. -
Review 152 (2024-04-15 - Rating: 5)
Had them out last week for duct cleaning and purifier install. Took around 4hrs crew of 3. Carlos and crew very nice and efficient. -
Review 153 (2023-03-30 - Rating: 5)
The monthly service fee I pay for tune-ups is well worth the cost. Our service technician Sean Doughty is very knowledgeable and professional! -
Review 154 (2021-09-19 - Rating: 5)
Great customer service. Very knowledgeable about the different Units. And I received options on which AC/HEATING unit to purchase, the pros and cons of each. Having a new unit installed next week! -
Review 155 (2021-07-28 - Rating: 5)
I am having trouble getting air to all the rooms. Dylan located the problem, explained how they would fix it and went over the costs involved. I truly appreciate the company sending a picture of the tech that was coming out beforehand. -
Review 156 (2023-08-24 - Rating: 4)
Our serviceman was prompt, professional, and completed repairs in an expeditious manner. We were highly satisfied. -
Review 157 (2020-07-15 - Rating: 5)
Installed new system, inside and outside including duck, with insulation. Everyone was pleasant and professional. A dream to work with from owner on down. Received messages (w/pics of worker) when they headed to our house. I highly recommend Absolute Heat and Air. -
Review 158 (2024-07-01 - Rating: 4)
Bought a new system . Inside unit. And outside unit. Over 7,000.00. Dollars . -
Review 159 (2020-04-08 - Rating: 5)
Absolute Heat and Air is amazing. The gentlemen that have came to my house have been nothing short of professional, knowledgeable, and friendly. I couldnt begin to say how much I appreciate all their hard work and help. -
Review 160 (2024-10-25 - Rating: 5)
Fast, friendly and reliable service! -
Review 161 (2022-07-29 - Rating: 5)
Sean Doughty was thorough and courteous. He explained what he checked and what he found wrong. He explained options and possibilities. I am satisfied he understood my system and what would be the best solution. -
Review 162 (2024-10-11 - Rating: 5)
They come as soon as you call them and do their job. Thanks -
Review 163 (2024-07-08 - Rating: 5)
Great company! You dont want to have your ac die in 90 weather! One can in the morning and Sean was there by 4. He was professional and friendly and within the hour fixed my problem. Also the price was fair and in my budget. -
Review 164 (2021-04-14 - Rating: 5)
All the workers were courteous an informative on whichever job they were doing.. I received calls an texts Pryor to their arrival along with photos of the tech or techs I was to expect .. I would recommend them to anyone for their Ac an heating issues.. -
Review 165 (2021-01-16 - Rating: 5)
I am very pleased with Absolute Heat & Air, from estimate to completion -it was a great experience and I am glad to have them as my Hvac company. They are friendly and professional. -
Review 166 (2020-02-25 - Rating: 5)
I called about my heat not working and they (AHA) knows I have kids so they had someone out immediately. It’s hard to get that kind of service around here. They. Have done this for me on a couple occasions on weekends or late at night. Great service!!! -
Review 167 (2024-12-02 - Rating: 5)
Prompt, honest, thorough and affordable. -
Review 168 (2021-04-26 - Rating: 5)
I used them for a real estate inspection for my buyer and I was very impressed how knowledgeable the tech was and how he made sure he checked the systems and tested them. I would recommend them! -
Review 169 (2023-04-01 - Rating: 5)
We were very satisfied with the services provided by Absolute Heat & Air. Everyone was very professional and did a great job. -
Review 170 (2024-01-05 - Rating: 5)
Fast, excellent service. Very knowledgeable and great price! Thank you -
Review 171 (2019-11-26 - Rating: 5)
AC/Heat Pump went out at the church. Jeff with Absolute came out diagnosis the issue and was able to install a new unit the same day. Church had an event happening that evening. Thank you Jeff and Absolute -
Review 172 (2018-02-05 - Rating: 5)
I absolutely love this family owned company. They are always reliable, no matter what time of day it is. They value their customers and employees. Absolute is definitely the best ac company in town! -
Review 173 (2023-12-21 - Rating: 5)
I asked for a quote and they were very prompt. The service guy was professional and answered all my questions. -
Review 174 (2020-10-26 - Rating: 5)
Derrick and his guys came to review and fix some concerns I had about my system. They were punctual, professional, and got everything fixed and working right. -
Review 175 (2021-09-29 - Rating: 5)
The technician was on time, very professional and thoroughly explained all about our air conditioner so we could make a educated decision. -
Review 176 (2022-07-09 - Rating: 5)
Got to my house fast, found the problem quickly and fixed it on the first try. No nonsense quick fix on a weekend. Fair priced and very friendly. -
Review 177 (2024-03-18 - Rating: 5)
Jerry knew exactly what the problem was. A broken switch and it was fixed promptly.Thank you Jerry! -
Review 178 (2022-05-26 - Rating: 5)
Was recommended by someone we know when our ac died. They did a great job and had excellent communication. -
Review 179 (2020-01-23 - Rating: 5)
Did an excellent job at installing our new Trane air conditioner. Great service and people. Highly recommend. -
Review 180 (2023-09-27 - Rating: 5)
My service technician was absolutely awesome he explained everything and was sooooo professional 😁❣️👍 -
Review 181 (2024-03-27 - Rating: 5)
Our Air conditioner went out last September and Absolute gave us great service! They did a great job and was so much more affordable then the other companies we called.Today they came for a maintenance check up and Jack did a great job and was as friendly as he was when installing the unit. He checked everything out and replaced the filter.Would recommend Absolute Heat & Air to all my family and friends. -
Review 182 (2021-09-08 - Rating: 5)
They were very thorough and fixed my AC So I had plenty of cool air. They were totally awesome! -
Review 183 (2024-05-15 - Rating: 5)
On time and good price Jeff was very friendly. -
Review 184 (2022-10-05 - Rating: 5)
Received a quote for work needed to complete an addition to our home. Staff is extremely professional and knowledgeable. -
Review 185 (2022-07-27 - Rating: 5)
The service techs were amazing. Sent a picture and text that they were on their way. Explained all my questions. -
Review 186 (2021-01-29 - Rating: 5)
I got a tune up on my ac unit today and Sean was very polite and helpful. Everyone I talked to today was nice and on time. -
Review 187 (2023-07-03 - Rating: 5)
The tech was real good at explaining everything. And real professional about everything. I would highly recommend them. -
Review 188 (2021-06-23 - Rating: 5)
Always fantastic & prompt service! Very up front & honest with estimates and services needed and will also tell you what is not necessary! -
Review 189 (2023-02-28 - Rating: 5)
Very pleased , did a great job always very courteous thank you Jerry and AHA for a job well done -
Review 190 (2024-03-26 - Rating: 5)
Jack did an amazing job. Very thorough and extremely courteous during course of job. Everything was cleaned up and left as good or better than when he started the service call. Heating and ac unit are working at top notch thanks to his care. -
Review 191 (2022-05-11 - Rating: 5)
Tech was super friendly and informative. They were very honest and interested in helping figure out the issue. -
Review 192 (2021-03-23 - Rating: 4)
Jeff always takes the time explain everything he did. Been with Absolute for four years. Highly recommend!! -
Review 193 (2024-05-17 - Rating: 5)
Great company! Honest, fast, friendly service. Jerry was amazing to work with, professional knowledgeable and man with integrity!