Roto-Rooter Plumbing & Drain Service

Located in Franklin, North Carolina

Address: 3106 Highlands Rd, Franklin, NC 28734, United States

Phone: +1 828-229-2162

Rating: 4.8

Services

Online estimates
On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-04 - Rating: 5)
Nick has been out to my campground several times. He diagnoses the issues quickly and is very efficient. He gets the issues fixed quickly. If you’re looking for a plumber, Nick is your guy.The only thing I’m not a fan of is the additional $50 trip charge on top of the $175 service call. That would be the only reason I’d consider using a different company

Review 2 (2024-02-11 - Rating: 5)
From start to finish those we came in contact with were professional and efficient. We had a pipe leaking into the basement and garage. They were able to come same day and fixed the issue. We are very pleased with their service. This was our second and when there are any future plumbing needs we will be calling them.

Review 3 (2024-02-26 - Rating: 5)
We had to use Roto Rooter on two separate occasions in past year. First for a sewer issue. Second for an unexpected pipe burst (cold weather). Both times they were able to fit us in and conduct business in a timely manner. We believe their prices were fair as well. Front office was great and Shaun who conducted work was very professional. We are so happy we found them in the franklin nc area!

Review 4 (2024-02-10 - Rating: 5)
Got an appointment in a very reasonable time. Nick showed up exactly on time. My problem was kind of complicated but he and his partner, Chris stayed with it and got it fixed! This has been an ongoing problem and other plumbers in the past have been unable to solve it. Very appreciative!

Review 5 (2024-02-08 - Rating: 5)
Roto-Rooter came right on time and found a slow leak aty place. The plumber was thorough. He did not assume there was only one leak. Not only was he professional but personable too.The cost was reasonable. I highly recommend Roto-Rooter!

Review 6 (2024-03-23 - Rating: 5)
Saturday morning..toilet backs up in basement apartment..stupid me..I take a plunger to it..sewage came up thru the shower floor and up thru a floor drain in the basement floor. Nick was here within 60minutes..ran the camera, found massive grease blob in the line..took the rooter snake and beat it up big time..After hours availability is priceless. He is one of the best in the business and highly recommended!

Review 7 (2024-03-25 - Rating: 5)
Today was my first experience with Nick from Roto-Rooter. Very professional and reasonably priced. Will definitely use again. Would highly recommend.

Review 8 (2023-12-05 - Rating: 5)
Had a hose bib burst inside my house . Called for an appt. Was able to come out. next day. Amazing. Called before they got there to tell me they were on the way and called again when leaving. Highly recommend.

Review 9 (2023-01-24 - Rating: 5)
Avery with Rotor Rooted has helped us on several occhasasions. He has fixed our well pump, fixed an outside water leak, and an outside faucet. I will request Avery from now on every time I call for help. Avery is very knowledgeable, professional and trust worthy. He is a pleasure to work with.

Review 10 (2022-01-18 - Rating: 5)
We had an emergency situation with a hot water heater replacement and Roto Rooter in Franklin, NC responded immediately. They came out after hours, did an excellent job and did not charge an arm and a leg! Technician explained everything he had to do, was very friendly and courteous. He updated the plumbing as necessary and got everything working very well. The charge was more than fair, unlike some other quotes we received! Roto Rooter Franklin will be our plumbing contractor of choice from now on and we highly recommend them to others!

Review 11 (2024-02-05 - Rating: 5)
I am pleased with the service. Kept me informed to the arrival time and promptly showed up at that time. I encourage everyone to call Roto-Rooter.

Review 12 (2020-10-28 - Rating: 5)
Nick and Avery were professional and knowledgeable. I had a septic tank clogged with roots and my pipe leading to the tank was broken. They worked hard on a warm day to fix a very difficult issue. They also explained to me what they were doing as they went along and advised me on how to prevent further issues. I highly recommend them and I would use them again.

Review 13 (2024-02-19 - Rating: 5)
Very efficient, got the job done correctly. They are so busy had to wait a few days. That can be problematic. Happy with the business and its employees.

Review 14 (2022-01-25 - Rating: 5)
We have used these guys a couple of times and couldn’t be happier. The first is when we needed our septic tank cleaned out. I had called around and left messages for other companies and Roto Rooter Franklin was the only place that picked up their phone and sent someone out the next day and the following week for the actual cleaning. Fast forward to this past weekend an outside faucet broke and needed to be fixed. I called another place and was quoted $170 emergency fee, $546 diagnostic fee plus cost of repair for a Sunday visit! I then called Roto Rooter Franklin and they sent Avery out on Monday morning. He was able to fix the problem and didn’t charge me an arm and a leg. Thank you Roto Rooter!

Review 15 (2024-02-23 - Rating: 5)
Really bad leak (pouring water) under home. Problem fixed in a couple of hours. Really nice young men doing the work. Now after the hard freezes all is still secure. Thank you.

Review 16 (2021-07-29 - Rating: 5)
Responsive, helpful and knowledgeable. Nick replaced old cast iron pipe with PVC and got our septic system updated and back working/flowing better than ever. Great job, would recommend and would use for other plumbing projects.

Review 17 (2024-02-15 - Rating: 5)
Great service and fair price. New hot water heater in a day despite tough curcumstances. These folks rock.

Review 18 (2020-12-19 - Rating: 5)
Avery was the best...he got our issue taken care of in record time. Didnt stop till the situation was fixed. Very respectful and polite I would definitely recommend him and Roto-Rooter

Review 19 (2021-05-24 - Rating: 5)
I highly recommend using Roto-Rooter. Avery is incredible. He showed up early, uncloged a stubborn/damaged drain and gave great advice on the situation. Its hard finding same day honest service in Highlands. I will be using Avery and Roto-Rooter for all my plumbing needs. Thanks!

Review 20 (2020-12-22 - Rating: 5)
Nick and Avery did a great job - quickly found and fixed a blocked sewer pipe under my driveway. Excellent work, fast and professional, and nice guys. I’ll hire them for all my plumbing.

Review 21 (2024-02-08 - Rating: 5)
Will go out of their way to take care of you and your needs, rain or shine, specially on a weekend! Accountable!

Review 22 (2024-12-09 - Rating: 5)
Nick and Ben are Awesome. Totally recommend.

Review 23 (2023-05-07 - Rating: 5)
Our business had a large plumbing blockage on a Sunday. Nick provided prompt, professional service.

Review 24 (2021-09-20 - Rating: 5)
These guys are great for small jobs and regular maintenance. Always helpful and explain what theyre doing if asked. My go-to guys for general plumbing.

Review 25 (2023-07-11 - Rating: 5)
Great experience. Same day resolution. Nick was great. Very professional. Highly recommend.

Review 26 (2024-02-07 - Rating: 5)
Great experience with Roto Rooter No complaints. Will always use them

Review 27 (2024-02-12 - Rating: 5)
Arrived on time, very helpful and friendly! Gave us some welcomed information!

Review 28 (2024-02-16 - Rating: 5)
I have an old house with difficult access. They always come promptly and complete the job.

Review 29 (2024-02-13 - Rating: 5)
Always very friendly and fast service. I would definitely recommend them.

Review 30 (2023-02-06 - Rating: 5)
Avery and Nick did a great job fixing piping issue in timely manner.

Review 31 (2022-10-13 - Rating: 5)
Done a great job, very professional, great customer service! I was expecting it to be way more expensive. So happy ❤️

Review 32 (2022-10-31 - Rating: 5)
Nick, if I get his name right... was great... very professional but very easy to work with on the problem.

Review 33 (2021-06-15 - Rating: 5)
Quick, outstanding service. They could not resolve our problem but was honest about it and the price was fair. Highly recommend!

Review 34 (2021-05-03 - Rating: 5)
Avery came out and Fixed a leaking wax ring thank you very much he was very professional.

Review 35 (2021-05-14 - Rating: 5)
What I thought was a big problem needing a lot of work turned out to be a simple fix, and Roto Rooter was very honest and professional, and fixed the problem.

Review 36 (2024-02-11 - Rating: 5)
We’ve used Roto-Rooter Franklin for service to our cabin in Highlands several times, including one emergency. They do great work at a fair price (especially for the mountains) and have been nothing but pleasant to work with. Highly recommended.

Review 37 (2024-02-23 - Rating: 5)
He did a great job. Work was done quickly and efficiently. We are very pleased with the job that was done.

Review 38 (2024-02-15 - Rating: 5)
I have had good service from this group!

Review 39 (2021-09-03 - Rating: 5)
Great service! Avery did above and beyond and provided great service. Thank you!

Review 40 (2024-02-05 - Rating: 5)
Great people to work with. Super job!

Review 41 (2023-02-06 - Rating: 5)
After a terrible experience with another plumbing company, I reached out after hours on a Friday to Roto-Rooter of Franklin for help with an emergency situation. Not only did Avery get back to me immediately, offering to respond that night, he stayed in touch with me throughout the process -- giving me the right context and helping me make the best decisions during a pretty stressful time. He did great work at a third of the price the other plumbing company had quoted me. I plan on calling Avery for all my plumbing issues going forward.

Review 42 (2024-02-19 - Rating: 5)
Showed up on time!! corrected the problem!!!

Review 43 (2024-02-21 - Rating: 5)
Roto Rooter did great at fixing my problem,

Review 44 (2023-01-25 - Rating: 5)
Very good and affordable services. Great customer service.

Review 45 (2020-09-10 - Rating: 5)
Our house had an unexpected septic emergency, and most of the businesses we called were ~3 weeks out for service. Roto-Rooter was the exception: they promptly answered our call on a Wednesday afternoon and were out here pumping out the septic tank the following morning. They answered our questions, pointed out some other issues with the tank we need to consider, and were professional throughout. We cant thank these gents (and their whole team behind-the-scenes) enough for their work here. Theyll be our go-to for septic work moving forward. Absolutely recommended.

Review 46 (2022-06-11 - Rating: 5)
Avery came out and replaced my failed garbage disposal and showed me how to take better care of it to make it last.He cleared a clogged drain that I have struggled with for more than a year. He was fast, friendly, and professional.

Review 47 (2023-12-12 - Rating: 5)
Fixed my clog in no time!

Review 48 (2024-02-13 - Rating: 5)
Prompt, Professional and great job.

Review 49 (2023-10-28 - Rating: 5)
Great service, very prompt

Review 50 (2020-05-21 - Rating: 5)
I had an emergency. They responded quickly. Nick was great. I highly recommend ROTO ROOTER.I wont be calling anyone else.