Accurate Baker Elman
Located in Franklin, Massachusetts
Address: 120 Grove St, Franklin, MA 02038, United States
Phone: +1 508-301-3470
Rating: 4.9
Services
- On-site services
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Repair services
- LGBTQ+ friendly
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning system supplier
- Furnace repair service
- Heating contractor
- Heating equipment supplier
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-04 - Rating: 5)
Great company to work with. I was worry at first but the more I communicated with them I could see how they were making me and family comfortable after our furnace broke during the holiday. They didn’t break the bank for us and the quality of work was great. My Furnace and AC installer guy was Kevin and Ryan. They explains my options and was honest. I was pleased with the work. Easy to work with and addressed my concerns and questions. -
Review 2 (2025-01-08 - Rating: 5)
Jeremiah and his associate were great at troubleshooting the issues I was having with my mini split. They kept me posted on their progress and were very kind and professional. I really appreciated their help! -
Review 3 (2024-06-04 - Rating: 5)
We had two custom comfort mini splits and a condensing unit installed into our home. Adrian was our service technician. Quick install , awesome customer service and a very affordable price . Definitely recommend to anyone looking for HVAC services in the Franklin area! -
Review 4 (2025-01-07 - Rating: 5)
Did a good job on yearly furnace check, identifying issues. Ordered appropriate parts and got back to us when he said he would. Installed and provided good service. -
Review 5 (2024-09-03 - Rating: 5)
My overall experience with Accurate Baker Elman was nothing short of exceptional.I began my search by getting a few quotes, and Accurate immediately stood out. Not only did they offer the most competitive pricing, but they took the time to listen to my needs (unlike some other companies that tried to upsell me on heat pumps). Accurate focused on providing exactly what I wanted.The install process was seamless. The team was incredibly clean, diligent, and easy to communicate with. Their professionalism was evident throughout the entire process.I cant say enough about the outstanding customer care I received. Beth, Susan, Kathleen, Dave, Josh, Kyle, Willy, Ben and the rest of the team all contributed to making this a truly great experience. In conclusion, working with Accurate Baker Elman was a pleasure. Their combination of competitive pricing, excellent customer experience, and expert installation has made me a very satisfied customer. I wholeheartedly recommend Accurate Baker Elman to anyone in need of AC services or a new AC system. Thank you! -
Review 6 (2024-08-01 - Rating: 5)
Bryan and the crew were great. They arrived on time, removed my old central AC system and installed a new one. They worked fast, quietly, and addressed all my concerns. They cleaned up the yard and basement. Bryan told me if I have any questions after they leave to just give the company a call. Very happy with my decision to use this company. -
Review 7 (2024-12-30 - Rating: 5)
Jeremiah came to my home, did a full assessment and found nothing significantly wrong with my furnace except for some age and a dirty filter, which he replaced. He was professional, patient, respectful, and explained everything clearly and concisely.A few days ago, Sila came in and told me I had a cracked heat exchanger which is very serious and dangerous. Jeremiah found no evidence of such despite checking several factors. Sila recommended an entire new HVAC system: furnace, A/C condenser, and coil even though there was nothing wrong with all three for almost $20,000!!!Sila are crooks! Do your research. Use Accurate Baker Elman. They are honest and thorough. And, Beth, from the office was a dream to work with. -
Review 8 (2024-12-07 - Rating: 5)
We had a no heat situation and called Accurate Baker Elman, they dispatched Jaykob and Ben who did a great job removing the old blower motor from the furnace. in the mean time, James went out of his way to deliver the new motor and controller for Jaykob and Ben to install. Once they received the new motor and controller it was not more than 15 minutes before they had the furnace all back together and running.My wife and I are very grateful to the Accurate Baker Elman team for the service they delivered to us at 3:30 P.M. on a Friday afternoon.Team Accurate Baker Elman you guys rock!Joe Quinn -
Review 9 (2024-10-23 - Rating: 5)
Jeremiah Hiralien came to my house to do maintenance on my HVAC system and I was at work but it was as if I was at home because he kept me very well informed about everything he was going to do, prices, top quality service. I highly recommend him. -
Review 10 (2024-07-18 - Rating: 5)
ABE was recommended to us by a neighbor who swore by them. I took her advice and havent looked back. These guys are the real deal, experts in their individual roles and field, but also super nice, thoughtful and kind folks, from the technicians who fix the issues to the sales folks. All great peeps. As a member, I feel prioritized and well take care of, even if Im not at home. Theyve gotten me out of several binds, from basement floods due to plumbing issues, all the way busted a condenser in the heat of the summer with quick, day-after fixes. They stay until the job is done, and they follow through if there are any issues. My wife and I have become huge fans. -
Review 11 (2024-09-13 - Rating: 5)
From initial call to finishing installation everything was timely, on schedule and done professionally. Second time i have used them and no doubt will in the future. Great service from sales, billing and installation. -
Review 12 (2024-09-13 - Rating: 5)
Ben and Chris did an amazing job! Very knowledgeable team and pleasant to have around. I have been using this company since 2009 and never had a bad experience. -
Review 13 (2024-11-14 - Rating: 5)
Kevin did a great job replacing 2 of our furnaces . He is extremely knowledgeable and focused on doing the job correctly. He also is patient when explaining a new system. We are happy we used this company and will replace anther furnace with them on the near future. -
Review 14 (2024-11-19 - Rating: 5)
Jaykob was extremely knowledgeable and thorough. He made a point to explain the problem and the proposed solution to me which I really appreciated. Highly recommend! -
Review 15 (2024-09-24 - Rating: 5)
Jeremiah and Ben were on time, extremely professional, explained how they hoped to do the HVAC service, and explained what they found. Would be happy to have them back in the future. -
Review 16 (2024-11-05 - Rating: 5)
Jakob was very professional and patient in explaining everything to me about my humidifier and the ecobee system. -
Review 17 (2024-05-10 - Rating: 5)
Terrific service and really professional. The guys took time to explain my new heat pump operations. Im pretty happy! -
Review 18 (2022-10-27 - Rating: 5)
My rental properties are now serviced by Accurate. The technician, Steve, was prompt, efficient, and friendly. He took the time to show me how he was performing the maintenance and he suggested an upgrade, but not as an upsell. He didnt have the parts with him. I felt the price was fair, and I liked the office scheduling person, who was very helpful on the phone. I found Accurate online after my prior plumber and HVAC company both stopped answering the phone after many years of service. I felt lucky to find Accurate. My appointment was only 1 week from my call. -
Review 19 (2024-07-06 - Rating: 5)
We had a very difficult repair job, in house built in 1947 we had an airconditioning return that could not be opened anymore for changing the filters. We could not do it ourselves be cause it was too tricky. We had a previous problem with an old sink drain that repaired by Willy Farrington in a professional manner. Thus we asked Accurate Baker Ellman to repair the air conditioning return. Aslo our outdoor unit was not working again. We were glad that Willy came to look at our two problems. He first looked at our outdoor unit and immediately found out what was wrong, a worn out capacitor. He replaced it quickly, and the outdoor unit started working soon after. Replacing the return grid in the entry hallway mas more difficult sincethe ne unit has a little bigger than the old one; nevertheless, he could solve the problem with widening the old little more with amazing skill, standing on the ladder an balancing the parts he had place in the opening, wideninthe opening a little.He did a wonderful job very quickly. He carefully cleaned up after the work was done, was very friendly and explained what he did.This was a great experience, and we recommend him highly for anyone who has difficult problems to solve with plumbing and general HVAC problems. Willy is great for solving such difficult problems.Gerhard and Elisabeth -
Review 20 (2024-06-20 - Rating: 5)
Willy was fantastic! We were his last appointment of the day on the hottest day of the year (so far) and he still arrived with a smile on his face. He explained to us how the AC system works, what the problem was, and things we need to look out for in the future. He was friendly, professional, and thorough and we learned a lot from him. Thanks, Willy! -
Review 21 (2024-07-02 - Rating: 5)
This was a routine yearly service call and Jeremiah, the service technician was great. Very thorough and went beyond my expectation. Highly recommend both Jeremiah and Accurate Baker Elman for all your HVAC needs. -
Review 22 (2024-06-07 - Rating: 5)
Jeremiah and Chris were thorough, polite and professional. They wore booties over their shoes each time they came in the house from outside. Overall they provided quick and excellent service. I highly recommend Accurate for all your air conditioning needs. -
Review 23 (2024-08-30 - Rating: 5)
It was a pleasure working with Bryan over the past few days. He explained everything that he was doing, was professional and we are happy with the install. -
Review 24 (2024-12-04 - Rating: 5)
Accurate Baker Elman is always quick to diagnose the problem and they have the depth of services to take care of the issue in a reasonable time frame. -
Review 25 (2024-12-28 - Rating: 5)
Professional and courteous keeps you informed of progress. Fast worker who takes pride in his work. -
Review 26 (2024-06-26 - Rating: 5)
Very responsive company. Our technician, Willy, was professional and personable. He fully explained everything that needed to be done, including all the costs associated with fixing our AC unit. Thank you!! -
Review 27 (2024-06-03 - Rating: 5)
Will’s work was an exceptional! He Replaced the capacitor and realized that part of the problem was electrical. Will spoke to the electrician, who came out immediately and they worked together to solve the problem. My AC is now working, and I am immensely grateful. -
Review 28 (2024-09-19 - Rating: 5)
Exceptional service from Brian and the whole team at Accurate Baker Ellman. It’s a pleasure to work with people who understand the technology they are installing. -
Review 29 (2024-12-02 - Rating: 5)
Excellent job! On time, good communication, answered questions. Will recommend highly when given the opportunity! Thank you! -
Review 30 (2024-12-23 - Rating: 5)
Came to assess the issue very quickly and answered all questions. Very professional and resolved the issue. Would definitely recommend! -
Review 31 (2025-01-07 - Rating: 5)
Excellent service, very efficient, cleaned up well after installation. -
Review 32 (2024-01-05 - Rating: 5)
Will is an Excellent diagnostician. We moved in to a new home which the previous owners had neglected maintenance. Will isolated each step and discussed various options with us. He is highly personable, thorough and professional. This was our first Accurate Baker Ellman service call and we are extremely satisfied. -
Review 33 (2024-10-29 - Rating: 5)
Brian was great. Very pleasant and thorough, testing everything to make sure it all worked as intended. -
Review 34 (2024-10-08 - Rating: 5)
Jaykob, our technician at Accurate/Baker Elman is the absolute best at what he does! I depend on him to keep my heating system in superb condition. He is always responsive and knowledgeable. The office staff is outstanding, as well! -
Review 35 (2024-01-28 - Rating: 5)
Jake and Will came to our rescue during a very trying period of multiple water problems. Both of them worked on our humidifiers that had leaked. Jake came to the initial incident. He was prepared with information and had viewed the pictures of the problem prior to arrival. Jake worked quickly and efficiently. Did a great job creating a temporary fix and gave us a thorough explanation of the problem with possible solutions. When the second humidifier leaked we knew immediately that the same issue had occurred. Willy got the second humidifier working temporarily. He too was very knowledgeable and provided clear answers. Willy read the instruction/installation manuals for both humidifiers and provided us with an analysis of the two machines. This helped us be reassured that the solution discussed with days before with Jake was the best path. In addition to the second humidifier problem, Willy inspected another problem we had. The final repair was completed by Jake. Kudos to Steve who coordinated the work, the multiple visits and provided all of us with the information we needed to resolve the problems. THANKS to all! -
Review 36 (2024-09-24 - Rating: 5)
Jaykob was fantastic! I will continue to work with Accurate Baker Ellman for all my HVAC and plumbing needs. -
Review 37 (2024-04-18 - Rating: 5)
John is professional, delightful, an excellent communicator, super at his job and a good listener to our questions. He is ALWAYS super to work with. Our good fortune to have someone so competent helping us. -
Review 38 (2024-09-18 - Rating: 5)
Very satisfied with Accurate Baker Elman. Dave quoted our system. He came soon after we requested, was very knowledgeable and communicative, and gave us a quote soon after. Beth in the office was very good with setting up the appointment quickly and working with us to get documentation and payment done. The technicians came on the day they said they would and completed the job quickly and efficiently in the amount of time they had told us it would take. Josh, the lead technician, was very friendly, communicative, and helpful, and ensured that we knew how the system worked and how to care for it. They did a great job and I highly recommend them. -
Review 39 (2024-08-14 - Rating: 5)
Great service, professional, reasonable price for a clogged drain line on my A/C system. Will use them again in the future. -
Review 40 (2024-08-15 - Rating: 5)
Bryan was knowledgeable and helpful. He was kind and courteous.He also mention something else that needs to be fixed. -
Review 41 (2024-02-16 - Rating: 5)
Josh is extremely kind and professional. He walked us through the steps with the HVAC installation and replaced our old AC for us. We use Baker Elman for all our plumbing, boiler, and HVAC needs bc all of their employees are phenomenal! -
Review 42 (2024-01-05 - Rating: 5)
Beth was simply awesome. She booked my call and had someone at my door super fast. Willy arrived, diagnosed the issue and resolved the problem in under an hour. Perfect service, Highly recommend! -
Review 43 (2025-01-06 - Rating: 5)
Great work! Whole system replaced in less than a day! -
Review 44 (2023-07-24 - Rating: 5)
Accurate Heat-Air Services recently replaced our furnace and a/c unit, and they were great!! The installation staff were great- they worked hard and finished everything in a day. Working with Accurate Heat-Air Services, Inc was wonderful from beginning to end. I would HIGHLY recommend them. -
Review 45 (2023-06-26 - Rating: 5)
I have been a loyal customer of Accurate Heat-Air Services, Inc for years, and they have never let me down. Their regular maintenance service keeps my HVAC system running smoothly, and their technicians are always friendly and thorough. They truly care about their customers comfort. -
Review 46 (2024-01-19 - Rating: 5)
Excellent experience from start to finish—New air source heat pump installation—quick response to quote, responsive to all questions, and a quick and easy installation process with a top notch crew who went above and beyond. Highly recommend. -
Review 47 (2023-07-25 - Rating: 5)
Steve arrived on schedule, was really professional, and resolved our issue quickly and efficiently. It was also quite convenient to book after hours through online chat. They arrived at my house in less than a day. Ill recommend them and use them again. -
Review 48 (2022-10-11 - Rating: 5)
I cannot praise Steve enough. He cleaned my gas furnace and showed me again how to install a new filter. He also resealed the air ducts in several places. He worked efficiently and did a thorough job. Additionally he discussed options for heat pumps, hybrid splits. He was so friendly and helpful that it was a pleasure to interact with him. I’m having a MassSave audit and will most likely have all of the ducts sealed. I will definitely ask for Steve to come back and do the work. 5 stars for him. Also, the admin staff answering the phone were very pleasant and helpful. I’ve used this company to install my furnace and maintain it for several years and highly recommend it. -
Review 49 (2023-06-09 - Rating: 5)
I had a great experience with Prime Heating & Cooling LLC. They installed a new air purification system in my home, and the results are amazing. The air feels cleaner, and my familys allergies have improved. The technicians were knowledgeable and professional throughout the installation process. -
Review 50 (2023-01-26 - Rating: 5)
Frank and Zach came out to Replace valves on my steam, radiators and perform an annual check up and conditioning on my boiler. They were knowledgeable, professional, and pleasant. They answered any questions I had, and educated me on some other tips. That will be very useful going forward. It was easy to schedule someone to come out and give me an estimate and then to come back and do the work. This company is amazing! -
Review 51 (2020-09-14 - Rating: 5)
Accurate Heat-Air Services recently replaced one of my old Amana AC units with a new Trane system. This was my first experience with them and I’m a very happy customer. From the initial consultation all the way to installation, everyone I interacted with was very friendly, professional, knowledgeable and patient. Derek was very responsive, provided great advice in system selection, patiently answered many questions I had quickly and helped select a system that truly meets my needs. Kyle and Brian installed the new AC unit. They were very friendly and knowledgeable. They cleaned up the job site. The installation looks neat and professional and the unit is fully operational. However, there’s a noticeable humming noice from the air controller. After I reported the issue to Derek, Kyle and Bret came back quickly and identified a vibrating transformer. They’ll replace it with a new one soon to eliminate the humming noice. The company communicates with customers very effectively via email, text and real-time location tracking of the technicians. I will definitely rely on them for AC services going forward and highly recommend this company to anyone. -
Review 52 (2024-05-20 - Rating: 5)
Excellent work, quality materials. Installation guys were happy to answer any questions and clearly explained the operation of the mini split. I wont call anyone else. -
Review 53 (2022-12-09 - Rating: 5)
Steve was awesome. He was on time, super professional, and personable. He took the time to walk me through the diagnostics of why we werent getting any heat. He also showed me what should have been cleaned, during the maintenance that another company did just 2 weeks previous. I feel like its one of those rare times in my life similar to when I found a good auto mechanic or a good doctor. Great job, thank you! -
Review 54 (2023-06-16 - Rating: 5)
Guys did a great job maintaining our air conditioning and heating units. Unfortunately, they found two mice nests in the air conditioning units. They were careful to clean it all out and ensure everything was working properly. They really went the extra steps to clean everything up. Great service which you don’t find too much anymore.UPDATE: John needed to come back out to repair some additional mice damage. Nice to see him again and he got everything working as expected. Its nice to know the fees are going to such professional individuals both in what they know and how they treat customers. Its a big part as to why I remain a loyal customer. -
Review 55 (2023-04-27 - Rating: 5)
Frank Fitch did an excellent, professional job installing a new kitchen faucet. He removed the old faucet (which was rusty and old) with care and expertise. Very pleasant, attentive to details, and cleaned everything up before leaving. Did it all in a timely manner and inspected all our plumbing in the condo. We’ve joined the client service plan! Thank You Accurate Baker Elman. Paige -
Review 56 (2024-01-18 - Rating: 5)
Jacobs performed a very thorough inspection of my Trane furnace. The initial problem showed up a few times per day. After 3 ignition tries the blower came on but w/o any heat. Jacobs’ best guess was a need for a new, expensive circuit board. Let’s hope that fixes the problem. I would recommend Jacob to others in need of HVAC work.😀 -
Review 57 (2021-07-08 - Rating: 5)
Such a good experience! Our central AC stopped working during one of the hottest days of the year. Beth was so accommodating, professional, and treated us like we were family, scheduling us a service appointment with Jake. Jake was amazing and incredibly thorough and professional. He spent a significant amount of time checking everything and, while there wasn’t a smoking gun issue, Jake explained why we were likely experiencing our issue and suggested things we could do in the short, medium, and long term to improve the operation of our aging system. Jake was very honest with what he found (“your system actually looks really good”) and could have easily billed us for a service that wouldn’t have helped. I loved how there was follow up after our service call and constant communication.We will absolutely use Accurate again, especially when it’s time to do a system upgrade! -
Review 58 (2023-06-19 - Rating: 5)
Accurate Heat-Air Services, Inc. provides excellent service at a fair price. Their technicians are highly skilled and experienced, and they take the time to explain everything in detail. I appreciate their honesty and integrity in recommending the best solutions. -
Review 59 (2021-10-22 - Rating: 5)
We had an annual mini-split tune-up done. Beth (the office manager) is excellent and it was easy to set up an appointment. Beth also kept us updated regarding arrival times, which was quite helpful. The techs, John and Jake, were fantastic. They both wore masks which made us feel comfortable, gave special attention to keeping things tidy, were very polite/friendly, and made sure all concerns were addressed. Impressive service! -
Review 60 (2024-06-05 - Rating: 5)
Very professional and efficient. Great job by Will reviewing and diagnosis the issue. I have confidence that Will can find a cost effective solutiion. -
Review 61 (2021-07-06 - Rating: 5)
I used both Baker Plumbing and Accurate Heating and Air about a year apart, and both are OUTSTANDING! I had excellent service from the scheduling desk to the professionals that came out to replace my hot water heater and repair my air conditioner, to Lisa in the office at Baker. They all made the issues a priorities, were reasonably priced, very professional, and were all around really just a nice company to do business with. I would use them again in a heartbeat and highly recommend them to all. Thank you for the Excellent Service!!! -
Review 62 (2024-10-30 - Rating: 5)
Jaykob is always fantastic! Very thorough and explains everything clearly. -
Review 63 (2023-01-16 - Rating: 5)
I had to replace my heat pump during the December cold snap. The installation team was hard working and knowledgeable, keeping me informed throughout the process. Jaykob was involved with a new thermostat install and repair to the existing air handler. He made sure that all was working properly with troubleshooting, verification with Trane, and relentless testing. He did not sign off on the job until he was sure it was operating properly. He also took the time to make sure I understood the repair. This was my first time working with Accurate and I definitely would trust them for future service. -
Review 64 (2022-06-15 - Rating: 5)
Steve came out to do a regular service or our air conditioner today. He is pleasant, professional and courteous. He found an issue with the unit and even went back to the shop to get the parts. He didn’t leave us to just heat up. We are so happy and grateful that Accurate has employees that are willing to go above and beyond. Thank you so much. -
Review 65 (2022-01-15 - Rating: 5)
My heat stopped working unexpectedly during this recent cold spell. Accurate was the only company that could come out on the same day. They text before arrival with photos of the technicians which I appreciated. The technician Jakob was so professional and thorough with determining the issue. He ensured my heat was working until he and the manager could come the following day, when they were able to resolve it completely. I am so grateful for the responsiveness and follow up. Thank you Jakob and James! -
Review 66 (2022-10-24 - Rating: 5)
I’m very pleased with the Accurate service provided by technician Steve. He was courteous and professional. He walked me through the HVAC system maintenance and explained each step with answers as needed. I will certainly recommend him to all my friends & family. Looking forward to having him come by in the late spring for AC system maintenance! -
Review 67 (2023-05-11 - Rating: 5)
I highly recommend Accurate Baker-Elman! We had multiple plumbers come in to look at our very old main water shut off valve. Each of them struggled to identify a plan or follow up. From first phone call with Accurate Baker-Elman, they were fantastic. Their receptionists are knowledgeable and we were able to get our issue resolved within a two week span. We couldnt have asked for a better experience and we are so thankful! We will never use another plumber - we recommend to everyone! Thank you!! -
Review 68 (2022-11-18 - Rating: 5)
Steve the tech you sent is proficient enough to run a couple of businesses himself. We we very lucky to have access to his vast knowledge. In addition he is a really nice person, the kind everyone loves to work with. Great job, Accurate Heat! We will be on board for the duration. Tim, Pam, and Richard, from our new house in Bellingham! Thanks so much. -
Review 69 (2024-10-01 - Rating: 5)
I thought the work was well done Both worked well as a team Cleaned up after work was completed -
Review 70 (2024-09-20 - Rating: 5)
A pleasure having him working in my home. Diligent, professional and neat. -
Review 71 (2020-08-04 - Rating: 5)
Very positive experience with Accurate Heat. Kyle was great to work with and very knowledgeable. Responded to our situation quickly and on-time. Found the issues quickly and got us cooled down fast! Also, positive experience from when they answered the phone... great team. Great to now have a go-to team for my aging HV/AC system! -
Review 72 (2024-06-04 - Rating: 5)
He was terrific. Very professional. Explained everything as he worked. We would be very comfortable that he does work for us in the future -
Review 73 (2020-05-26 - Rating: 5)
I decided to us Accurate Heat (AH) to install my new heating and central air system after getting 5 quotes. They were not the cheapest however the price differential was limited to installing what I thought was better equipment and so far Im very pleased! AH was professional and returned several times to review quote revisions. The installers, Kyle, Butch and Brett were more than professional with great attitudes and work ethic. They worked calmly and seamlessly throughout the day and left the work area cleaner than they found it. My compliments on a job well done. Im enjoying a comfortable 73 on a 80 degree day. So mote it be. -
Review 74 (2021-06-09 - Rating: 5)
James was very professional, knowledgeable and friendly. He helped me understand the issue and discussed several different options, I could follow up with in the future. In the interim, he has addressed the issue. I love this company and would highly recommend this company to anyone in need of heating or AC needs. All the staff that I have interacted with have been amazing and just nice people. -
Review 75 (2021-11-12 - Rating: 5)
After moving into our first home, we unexpectedly had to replace our AC unit. Ion was on the case immediately, providing us with three different options and helping guide us toward the best choice for our needs. We decided on a heat pump to supplement our oil usage as well as provide air conditioning. Josh and Adrian installed our system for us conscientiously, efficiently, and professionally. They also replaced our ducts. Beth in the office is understanding and flexible. Everyone involved did a remarkable job of keeping me up to speed with the process every step of the way. -
Review 76 (2021-01-26 - Rating: 5)
We lost our heater this morning and after calling around we got great recommendations for Accurate. After explaining the situation (to a lovely person who was professional and personable) we were out in touch with a technician who arrived quickly, explained what he would be doing, explained the pricing and left to grab the part. A phone call later another technician came with a the part and fixed our heater. Everyone was polite and professional. I’ve found my new heating and AC company. -
Review 77 (2024-05-17 - Rating: 5)
Jaykob was professional, empathetic, excellent quality work, knowledgeable, and explained everything about the work he was performing on my AC unit. I’m very pleased. Jaykob has great work ethics, friendly, and thorough . Thank you. I’m grateful for Jaykob’s service. -
Review 78 (2021-02-05 - Rating: 5)
Our furnace stopped working suddenly on the coldest day of the year, with a snowstorm looming. We called Accurate Heat for emergency assistance over the weekend and were beyond impressed with their responsiveness and professionalism. After an initial repair attempt, it became clear that the furnace would need urgent replacement, and Accurate was able to arrange the installation for the following morning, despite the ongoing snowstorm. We cannot say enough good things about Accurate Heats customer service, technicians, and sales team and recommend them highly! -
Review 79 (2021-12-15 - Rating: 5)
The furnace at my office stopped blowing hot air on a 40 degree day. I called numerous place that couldnt assess the situation for at least a week. Called Accurate and they said a tech could be out in a few hours. The tech actually came before that time frame. Got us up and running, heat blowing and fixed the issue. Very courteous and professional and the text/email updates are great! Would highly recommend this company to anyone looking for services! -
Review 80 (2023-06-15 - Rating: 5)
Accurate Heat-Air Services, Inc. is a trustworthy company that provides honest and transparent service. They never try to upsell or push unnecessary repairs. I appreciate their integrity and have complete confidence in their workmanship. -
Review 81 (2020-07-17 - Rating: 5)
Had central AC retrofitted into my baseboard heat house by Accurate. It involved installing all the ductwork in multiple locations in my house, meaning the crew had to be in an out of the house with my quarantining family in it. The crew of Kyle, Brett, Shawn, and Butch could not have done a better job. Completed the work in less than two days. They were a very polite, friendly, and easy bunch of guys to deal with. They were also great with my three kids under 8. The drop down ladder to my attic was broken and wed rigged it together but the guys, for no extra charge, got some materials on had and actually fixed the ladder so it is fully functioning. The system works great. The sales process and Mass Saves loan/rebate process were also a breeze thanks to Derek, who also made sure things overall ran smoothly. Highly recommend. Great work by a great local group of professionals. Thanks fellas. -
Review 82 (2019-09-25 - Rating: 5)
I have had Accurate Heat Services for my initial installation of central air conditioning, many years ago & again for replacement of my aged system.On both occasions I have found the technicians very knowledgeable in the instillation. They were respectful of my home and careful when removing the old system, absolutely nothing left behind or damaged. I would not hesitate to recommend them! -
Review 83 (2023-04-28 - Rating: 5)
The team from Accurate Heating-Air Svcs was very professional and worked efficiently. Drew (plumber) and Josh (HVAC) worked well together.A few yrs ago I had Accurate install a HRV in my home. It was the same experience. They worked well together and answered my questions as I thought of them. Thank you again Accurate. -
Review 84 (2024-11-13 - Rating: 5)
Brian was excellent! Very professional and knowledgeable. -
Review 85 (2022-11-15 - Rating: 5)
Recently purchased a home with a 1-2 year old Mitsubishi heat pump system (two air handlers in the attic and a mini split inside the basement and a high end heat pump unit outside) as the primary AC / Heating source and a oil burning boiler for base-board radiator as a backup heating source. The heat pump system was originally installed by Accurate Heating (HVAC side of Accurate Baker Elman). So I called the company to provide a Fall “winter” maintenance/ service check of the system. My technician Steve arrived the next day, first thing in morning. As the new owner I had a lot of questions about the system, in terms how to properly maintain it, how to best operate the system (and the merits/issues of my oil boiler based baseboard backup system which is not integrated with the heat pump controls). Steve was happy to address my questions as I shadowed him while accessing and checking the system. In terms of actual service work done, the practically new system was in great shape apart for very dirty air filters in the two hard to access attic air handlers which he walked me thru how to access & replace or clean. More importantly he took the time to discuss how best to maintain/operate the system, shared what I could easily do myself, and things to look for so I can catch or prevent problems. Steve left a happy, well informed customer and a heat pump system in great shape for the winter ahead. -
Review 86 (2023-05-10 - Rating: 5)
I had no heat and hot water, and a huge puddle on the floor. John and David did a great job fixing my problems (there was more than one), quickly, professionally and with attention to details. Higly recommended their services. -
Review 87 (2020-12-19 - Rating: 5)
Our furnace was blowing cold air on Saturday morning on what felt like the coldest day of the year. Accurate was able to get a technician up to our house with 30mins, and the issue was fixed. Honest service, would definitely recommend. We will be using them again. -
Review 88 (2023-07-03 - Rating: 5)
Accurate Heat-Air Services, Inc. is the best in the field for AC repair. Their crew replied immediately to my request, precisely detected the problem, and quickly resolved it. I am quite pleased with their service! -
Review 89 (2023-03-14 - Rating: 5)
I have been Baker Elman Plumbing/Accurate Heat-Air Services customer for years. I recently signed up for its membership program and the company sent a master plumber, Peter, to have a thorough whole house inspection. I was so impressed by Peters professionalism and knowledge. He made many great suggestions and provided very helpful information. Every household should have a company like Baker Elman/Accurate Heat-Air Services to make the life easier and more comfortable. -
Review 90 (2021-06-22 - Rating: 5)
Kyle, Brett, and Bob did an excellent job installing my new mini-split system - they arrived on time and worked quickly and efficiently, and their work was very neat and tidy. The absolute bare minimum is visible outside the house, and the piping in the basement/garage is also barely noticeable! They even listened to my questions about what would need to be opened up in the garage ceiling - which I assured them was not really a big deal - and they still went the extra mile to really conceal the openings. -
Review 91 (2022-04-08 - Rating: 5)
Recently my heating system stopped working, Jaykob, from Accurate Baker Elman came to fix it; he was extremely profesional, very helpful, explained every detail of what he was doing and why he was changing the parts he changed. He made sure my heating system was working perfectly before he left. Jaykob truly provided excellent service at a great value. Glad I contacted them to fix my heating issue. Recommended 100%. -
Review 92 (2021-01-19 - Rating: 5)
Professional, knowledgeable, courteous, and reliable, I recommend Accurate to service any homeowners heating and air conditioning needs. Accurate responded quickly to my repair calls, fixing my units on the same day that I called. The company helped me through the process of replacing the old, failing units. And the team who installed the new devices took care to keep the home clean and sound when installing them. -
Review 93 (2022-04-19 - Rating: 5)
I had a great experience having an ERV installed, maintenance on my HRV and ventilation added to my oil furnace. David Ackley did estimate and was very knowledgeable and collaborative to come up with solutions that made sense for my house. Kyle Buker did the install and all work was completed on time and done correctly. I had some follow up questions and Kyle came back and walked me through everything and made a few changes. Kyle is very knowledgeable and was very good at explaining things to me. It was a pleasure to work with David and Kyle -
Review 94 (2024-10-23 - Rating: 5)
Professional. knowledgeable. personable. Ben and Chtis ate Excellant ! ! -
Review 95 (2021-12-02 - Rating: 5)
What a great experience!! John and Joel did an amazing job servicing our heating and installing 2 Nest thermostats today. They took all the time to answer any questions we had. Really a great company and I would recommend to anyone!! -
Review 96 (2021-07-02 - Rating: 5)
James was so pleasant & professional. He took the time to answer all of my questions & explain the issues that were happening to our AC unit. Also, he went above and beyond his job description and was really kind to our dog & even disposed of a mouse that was in our basement. All around star level of service! Thank you! -
Review 97 (2018-11-03 - Rating: 5)
I had a wonderful experience with Accurate and highly recommend them. Our central AC system stopped cooling unexpectedly and I called many companies and received quite a few estimates along with researching the various brands and their overall efficiency and quality. Brian at Accurate returned my call quickly, (very pleasant) and set up an appointment within a few days. He was extremely knowledgable about the Trane system we decided on, and was able to guide us as to what the best system model for our home would be.Within a week I had my new system installed. The team of installers where so very professional and neat as a pin and so very polite.It is also nice to know there is always someone available to answer the phone with any questions, Beth in the office could not be more cordial and is eager to help.We are thrilled with our new Trane system thanks to Accurate! -
Review 98 (2024-10-31 - Rating: 5)
Great job Accurate tech, Chris went above and beyond the call of duty. -
Review 99 (2018-06-10 - Rating: 5)
Great experience with Accurate Heat - Air. I highly recommend them for any of your heat/Air needs. My particular job was the installation of a new heat pump condenser and air handler. Brian Anderson diagnosed my problem and was easy to work with being very responsive getting back to me with any questions I had. Kyle and Butchie the installers are very hard workers, polite and professional. Mike and Jeremy from Ceruti Electric were also great. Everyone worked as a team to get this job done....it was a long day for all. They were all focused on getting the job done and they did! -
Review 100 (2021-02-16 - Rating: 5)
Kyle and Brett were great! They installed our heating and air conditioning through the Mass Saves program and we love it! Beth and Derek in the office were great too. Very responsive and helpful. I would highly recommend Accurate! -
Review 101 (2022-08-11 - Rating: 5)
I had a wonderful experience with Steve Oskirko from Accurate. He took the time to explain things to me, acted professionally at all times and was respectful of our COVID concerns. I will definitely be signing up for their annual maintenance program.Great job! -
Review 102 (2021-09-17 - Rating: 5)
Our technician Johnny came to do seasonal maintenance on our furnace. He was on time, professional and explained the work he was performing. We were very happy with the service and pricing as we were first time customers and will certainly use them again. -
Review 103 (2024-10-22 - Rating: 5)
Very professional and knowledgable. Jakob arrived on time and explained the services provided as well maintenance required on a go forward basis. Outstanding job -
Review 104 (2018-10-27 - Rating: 5)
Amazing service! I went through four different companies for a quote but Brian was the only one that took the time to explain everything to me on the phone before even coming to the house. They were by Not the cheapest, but had to go on gutt here and what a great job the employees were very informative and polite they were on time and finished earlier than expected! They also made sure everything was perfect and running up to par you can’t go wrong with Accurate Heat,! Recommend this company to anyone needing work AAA++++++++ -
Review 105 (2023-01-03 - Rating: 5)
We needed to update our old HVAC system which was a total mess and didnt work well. When an earlier owner had made an extension to the house they added a new electric heat pump and air handler, but put the ducts in the floor before putting the floor down. The result was there was no duct access from the basement. The addition never got warm and we had to use space heaters. The older system in the house didnt work well either, but at least the ducts were accessible.Accurate Baker Ellman to the rescue! After walk-throughs, David Ackley came up with a proposal that we accepted. Josh Dubois and his coworkers came to do the work and they worked hard for a week and a half. Josh had to think on his feet and come up with alternative ideas especially when the ducts under the addition couldnt be reached. He worked tirelessly and explained everything to my satisfaction very patiently. He is a champ!The crew cleaned up after themselves every day, and each and every one was professional and kind.It was an expensive job, but we knew that going in, and we are so happy to have reliable heat everywhere in the house for the first time since we moved in 20 years ago.You cant go wrong with Accurate Baker Ellman and Josh. -
Review 106 (2021-11-25 - Rating: 5)
I was very happy with my service from beginning to end. Lisa in the office was very helpful and eager to be of service. John was on time and a pleasure to deal with from the 1st phone call. John was easy to work with and answered all of my many questions thoroughly and professionally. I would absolutely recommend this company and John . -
Review 107 (2024-01-08 - Rating: 5)
This is the 2nd time I have had Mr. Vendetti out to service my heat pump and I have been extremely satisfied with his work. He has gone above and beyond today enduring the cold temps and icy conditions. Thank you!!! -
Review 108 (2020-07-30 - Rating: 5)
Kyle and Brett upgraded my HVAC system. This involved the removal and disposal of my old system and installing new furnace and AC components. The work was accomplished in a very professional, timely and clean manner. Derek in sales provided great advice in system selection. The team from Accurate Services Inc is exceptional! -
Review 109 (2019-04-01 - Rating: 5)
I cant say enough about the people I came in contact with at Accurate Heat-Air Services. From Rich and Deb, the owners, to Beth, to James and Jesse, everyone worked together quickly, professionally and tirelessly to get the heat back on in my house during a recent single digits cold snap. I wouldnt hesitate to call them for all my future HVAC needs. Were very fortunate to have such caring business people and highly trained technicians available locally. Thank you, Accurate! -
Review 110 (2021-06-25 - Rating: 5)
Had an awesome experience with Johnny & Joel from the Accurate Service Team. They came to do routine system maintenance, but went above and beyond to fix a leak that had been worsening. We truly feel relieved this issue is taken care of, and would highly recommend the Accurate team to anyone! -
Review 111 (2021-07-21 - Rating: 5)
Accurate was excellent - All 3 or our AC systems went down.They came out right away - The Tech was very professional handled all three units quickly and got them all back up and running. I would highly recommend this Accurate Heat - Air! -
Review 112 (2021-01-17 - Rating: 5)
We had the unfortunate luck of experiencing a broken AC unit days after moving into our new home. Since the house had been set up with an outdated smart thermostat system no longer in production or service, finding someone skilled and knowledgeable enough to fix it was quite a challenge. After months of calling around to HVAC companies, one of which we had paid to mistakenly break the system further, James from Accurate came to the rescue immediately. James and Derek and the rest of the team at Accurate are truly the BEST and were all so incredibly helpful and efficient through every step of the process, including navigation through the confusing MassSave loan process. Accurate will absolutely be our first call for any HVAC needs going forward. Very highly recommend!! -
Review 113 (2023-02-10 - Rating: 5)
Steve was great! Polite, personable, on time, professional. He figured out why our furnace glitched on a very frigid day. Very happy with his service! -
Review 114 (2022-06-28 - Rating: 5)
I had an emergency - and they were able to get the tech to me the same day I called. The tech was wonderful. Professional, pleasant, patient - he took the time to answer all my questions. I would definitely use them again. -
Review 115 (2023-01-18 - Rating: 5)
Johnny was professional, smart, a good communicator, educated us , excellent at his job, a great guy and wed HIGHLY recommend him. This company has proven to be immensely trust worthy and helpful. -
Review 116 (2021-05-27 - Rating: 5)
James was professional, personable and knowledgeable. He was able to diagnose the issue we were having and fixed it in a timely manner. We would highly recommend James and Accurate Heat-Air Services, Inc. for any heating and cooling needs. -
Review 117 (2019-07-12 - Rating: 5)
We recently had our A/C system replaced on what was considered the hottest day of the Summer . The attic temperature was close to 100 degrees but the Technicians Brett and Kyle remained professional and hard working regardless of the conditions. They did an amazing job and I would like to commend them both for their efforts and a job well done! -
Review 118 (2024-12-21 - Rating: 5)
Jacob was great ….. knowledgeable and friendly. -
Review 119 (2020-06-26 - Rating: 5)
The service guy was at my house today to get my AC running at our recently renovated home. The old AC system had been disconnected during the renovation. Two weeks ago another HVAC provider told me the new Nest thermostat could not power the heat and ac, he gave me a quote for the only thermostat that would. The quote for making it all work was $1,400. Today Derek from Accurate got the system hooked up and working within about 20 minutes of arriving. Exceptional service and very professional. I have used these guys for 5 years and they consistently perform while shaming their competitors. -
Review 120 (2018-10-01 - Rating: 5)
Great company and excellence customer service! I had my HVAC system changed a couple of weeks ago, it was a long process through MassSave but Brian Anderson guided me through the whole process making it easier and a great experience. The replacement was done in one day! Thank you for going out of your way to accommodate dates and times. I’ll recommend this company to anyone. -
Review 121 (2019-06-25 - Rating: 5)
Enjoying our new Mitsubishi 3 zone mini split system installed by Accurate Heat. We really appreciated the entire team’s focus on customer satisfaction. Brian, my PM, handled all the details and answered all my questions. Kyle and Brett who did most of the on-site work were competent, friendly, and respectful of our every need. I believe one sign of a quality organization is how they handle a problem. The Accurate team responded above my expectations when a minor software programming adjustment was needed related to the Kumo Cloud/Kumo Station setup.The whole experience was positive. -
Review 122 (2022-12-20 - Rating: 5)
The technician was prompt, polite and professional. He was able to address the issue and gave clear instructions on how to maintain the system and check for issues. I would recommend Accurate Baker Elman Heating & Air Conditioning out of Franklin, MA to anyone. -
Review 123 (2018-07-17 - Rating: 5)
I contacted Accurate for an appointment at the recommendation of my Realtor. My central A/C unit that is 30 years was having trouble keeping up with the 90 degree heat wave. Prior to the appointment, three well known area HVAC providers gave me estimates up to $1,500 to clean the unit and re-charge it. All said it was probably junk and repeated the coming ban on the refrigerant R22 in 2020. One Service Manager even refused to work on it telling me the unit was too old and he couldnt in good conscience have me spend that kind of money on a unit that needs to be replaced soon because of the R22 ban (David I hope you are reading this).I might add that David even sent one of his sales people out to provide an estimate on a new unit a week ago and I still havent gotten the estimate.In a 45 minute service call last Friday Accurate determined that the thermostat was malfunctioning and did a quick clean of the unit to get me up and running. None of the others even looked at the thermostat. All for a fraction of the $1,500 estimates from the others.Accurate is honest, competent and efficient. I highly recommend them over any of the area HVAC service providers. -
Review 124 (2023-06-02 - Rating: 5)
Jaykob and Steve are terrific! Helped look at thermostat connection. During maintenence Jaykob noticed dying capacitor needed replacing before it died and I watched Steve replace a rusty capacitor with new, explained everything as I watched. On time, very quick. Always does a thorough, clean job, asks if you have questions. -
Review 125 (2019-07-15 - Rating: 5)
Extremely knowledgeable and approachable technicians. The administrative staff is courteous, polite, and responsive. They stand behind their work and will respond quickly if you need them in an emergency situation etc... I am ditching the company we used to have and signing on with Accurate Heat-Air. -
Review 126 (2021-07-19 - Rating: 5)
James was fantastic. Our AC broke over the weekend and these lovely folks were the only ones to answer and respond in a timely manner. James was very professional and handled everything well. Would absolutely recommend. -
Review 127 (2024-09-19 - Rating: 5)
Drew was great— very capable and professional, with obvious pride in his work. Highly recommended. -
Review 128 (2024-08-20 - Rating: 5)
Josh Dubois did an amazing job. He is a hard working individual. He was making sure that everything was than correctly. Keep him -
Review 129 (2018-10-09 - Rating: 5)
Accurate replaced two gas furnaces and two air conditioners. The existing systems were removed and the new systems installed in a day-and-a-half as promised. The Accurate Team did an excellent job and cleaned up the premises very nicely before finishing the job. We are very pleased with our Trane systems and Accurates services. -
Review 130 (2021-03-31 - Rating: 5)
Just got my new heating system installed, accurate is not just the companys name, they are very professional and know what they are doing, I would like to thank everyone working for this company. Techs came on time got it done on time and left everything clean. I would recommend them for any maintenance requiredThanks again -
Review 131 (2023-08-07 - Rating: 5)
Warm and diligent staff members that are well informed about the items and services they provide. Accurate Heat-Air Services, Inc. comes highly recommended by all of my relatives and friends. -
Review 132 (2020-06-05 - Rating: 5)
Accurate Heat Air installed our home HVAC equipment nearly ten years ago and has maintained it reliably keeping it trouble free every year. Best investment in our home we have ever made. Will continue to use Accurate each year. 👍👍 -
Review 133 (2021-05-20 - Rating: 5)
James came right out to assist with a potential thermostat problem (one I had purchased) after a new A/C installation! He was great to work with! I highly recommend! -
Review 134 (2022-07-27 - Rating: 5)
Jaykob was great! Professional and courteous. He gave me a run down of everything going on and was fun to talk to. A+ Service as usual from Accurate Baker Elman! -
Review 135 (2024-07-16 - Rating: 5)
My experience with both the service and sales teams has been excellent. Their prices are very reasonable as well. I highly recommend them. -
Review 136 (2020-10-23 - Rating: 5)
Had a problem with my furnace. Derek showed up promptly and provided excellent professional service. We’ve felt confident in his service each time. Accurate is a top notch company! -
Review 137 (2024-07-11 - Rating: 5)
Thank you so much, Chris! I appreciate your professionalism and effective communication. -
Review 138 (2024-01-30 - Rating: 5)
My technician today Jaykob was great. He and his assistant explained what they repaired and are always very professional. -
Review 139 (2022-02-08 - Rating: 5)
Jakob performed a winter home heating inspection on our system, then explained his findings in a way we could understand. Given that our system is over 15 years old, he also presented options we might want to consider to avoid problems down the road. It was a pleasure working with him. -
Review 140 (2021-07-13 - Rating: 5)
Johnny arrived right on time this morning. He cleaned out all the accumulated dust and pet hair from our evaporator coil. He found a giant mouse nest in our condenser coil and cleaned that out too. He took all the waste with him and left the place cleaner than he found it. He took the time to explain what he was doing, and recommended we put Mouse Busters in the condenser coil to keep the pests from returning. Were looking forward to our fall heating maintenance. -
Review 141 (2018-08-04 - Rating: 5)
The guys at Accurate Heat Air Services in Franklin were really great at explaining the benefits of the Trane HVAC products. We couldn’t be happier with our new Trane systems and how Accurate closely coordinated the subcontractors to get our systems operational before July 4. We had a HVAC duct design issue since the house was built and the team at Accurate (Brian B) recommended a plan to remedy, fixed the problem and improved the original duct design. In addition the sales and front office were available to shepherd us through the Mass Save loan and rebate program. I would highly recommend the guys at Accurate for their professionalism and workmanship. -
Review 142 (2024-11-18 - Rating: 5)
Always a pleasure and Jaykob is the best! -
Review 143 (2024-05-16 - Rating: 5)
Jeremiah was prompt and professional. Very good at explaining what issues were and provided remedies to resolve the problem. -
Review 144 (2024-08-12 - Rating: 5)
Ben was polite and helpful in detailing his approach. We appreciate his help. -
Review 145 (2020-08-26 - Rating: 5)
Derek Beaulien, the manager at Accurate Heat-Air Services came to our house to give us an estimate to replace a furnace. We had five (5!!!) other contractors come and they all said we needed to replace the furnace and quoted between $4000 and $10,000 to do the job. Derek figured out that the problem was minor (an issue of replacing a filter with a wrong one...), fixed it, which also fixed the water heater which was not workign for the same reason, and did not even send us a bill for the work! This guy is COMPETENT!!! I do not think for a minute that other people wanted to cheat us - they just didnt figure it out. He figured it out in just few minutes. The guy is really, really smart - and honest. Hell get our jobs in future - no question. -
Review 146 (2024-06-14 - Rating: 5)
Respectful and explained things well. I’ve always appreciated everyone that comes from this company. -
Review 147 (2020-08-28 - Rating: 5)
We are long time customers of Rich and his crew at Accurate.They have always been extremely responsive, professional and given us very fair pricing. We highly recommend them. -
Review 148 (2023-06-09 - Rating: 5)
Was a 2 day job. Only problem was that they somehow switched off or stopped the hot water overnight. Otherwise on time and professional knowledgeable folks. Recommended. -
Review 149 (2024-07-18 - Rating: 5)
Ben was amazing. He took the time to explain what was wrong with my AC and was able to fix it quickly. Ben was extremely polite and respectful. -
Review 150 (2023-03-03 - Rating: 5)
I couldn’t be happier with the service Steve provided! He quickly and efficiently replaced the parts in my furnace. We will be using them again and recommend their services! -
Review 151 (2024-08-18 - Rating: 5)
Clean and speedy installation with helpful explanations along the way. -
Review 152 (2021-12-07 - Rating: 5)
Jake was great. He was professional, clearly outlined my options, and got my heating system fixed the same day I called. Would highly recommend. -
Review 153 (2021-02-10 - Rating: 5)
Had a facepalm moment and thought we lost heat on our new system. Turns out we somehow bumped the emergency oil shutoff switch. They came to the house, pointed out our error, refused payment, and didnt laugh. So glad we went with them for HVAC installation and service. -
Review 154 (2024-08-02 - Rating: 5)
Willy is the absolute best! He found the issue and fixed it quickly. The house is cool! -
Review 155 (2024-06-15 - Rating: 5)
Fantastic service. Very happy and will be becoming a long-time customer. -
Review 156 (2020-08-14 - Rating: 5)
Great company and excellent to work with!! Technicians were friendly and professional. The company owner even stopped by to check in!! Replaced 23 year old central AC unit and furnace during a heatwave!! I highly recommend! -
Review 157 (2022-04-21 - Rating: 5)
Jaykob arrived on time. He was very professional. He showed is how to use the new AC system and patiently answered all of our questions! A+ service!!! -
Review 158 (2024-06-17 - Rating: 5)
Jeremiah H. was very professional and knowledgeable. Very pleased with the service. -
Review 159 (2022-11-15 - Rating: 5)
Steve was on-time, fast & terrific. This was Steve’s 2nd visit to our home for heating & a/c system preventative maintenance. He’s high value asset of the company. -
Review 160 (2021-02-09 - Rating: 5)
Needed emergency repairs on weekend (no heat). Company technician responded quickly and got our system back on line. Very professional and competent. Diagnosed and explained problem. 5 star service! -
Review 161 (2022-05-24 - Rating: 5)
Jaykob at Accurate Heating and Cooling was professional, knowledgeable and on-time. Jaykob performed a routine system check on the HVAC system and he did a great job. -
Review 162 (2020-12-02 - Rating: 5)
Hired to install new high efficiency HVAC heading and A/C system. Safe, neat, professional crew. No issues at all. Would recommend to others. -
Review 163 (2023-03-04 - Rating: 5)
I can’t say enough good things about Accurate and their technicians. Jaykob has been out a few times and really went the extra mile to help address our issue -
Review 164 (2023-06-19 - Rating: 5)
Many service technicians have come and gone over the years.Steve is far & away the best yet. Professional, knowledgeable and respectful. -
Review 165 (2018-03-27 - Rating: 5)
I just had a great experience with Accurate Heat. I had a bad gas value replaced by them. They came right out, did the work quickly & professionally, and everything is working fine now. Thanks. -
Review 166 (2023-06-16 - Rating: 5)
Minor routine maintenance conduct technician was friendly and explained what he was doing . Help me to reset service buttons on led panel. -
Review 167 (2021-02-23 - Rating: 5)
This was exactly what a service call should look like. James came right away, diagnosed and fixed the problem quickly and pointed out other potential problems. We couldn’t be more pleased with Accurate Services. -
Review 168 (2024-08-16 - Rating: 5)
Excellent installation and explanation of the operation of the unit. -
Review 169 (2020-01-21 - Rating: 5)
Accurate Heat is always a reliable partner and on their last visit they were able to solve a long term issue in a single short visit. They are always friendly and helpful. -
Review 170 (2024-07-31 - Rating: 5)
Very polite and informative! Great job! Thank you!!! -
Review 171 (2020-10-23 - Rating: 5)
Derek and the team at Accurate are the epitome of professionalism! I have had a wonderful experience working with them and I would not hesitate to use them for other jobs. -
Review 172 (2022-11-17 - Rating: 5)
The company operator was responsive and courteous, Technician was on time, knowledgeable, and answered all my equipment and operational questions. The company has an arrival tracking system and appointment confirmation by text -
Review 173 (2020-10-20 - Rating: 5)
My heating system is old and failing. The service tech was tremendous and keeps getting the damn thing to produce heat. These guys are honest, competent and hard-working, and deserve the highest recommendation. -
Review 174 (2022-08-05 - Rating: 5)
We had an issue with the condenser/compressor of our AC unit in the middle of a heat wave. James was on time, courteous and professional. -
Review 175 (2022-07-26 - Rating: 5)
Excellent technicians. Professional, friendly, polite and knowledgeable. Explain all activities in detail. Recommend any repairs needed as well as estimated cost. That are the best. -
Review 176 (2021-06-30 - Rating: 5)
Johnny and Joel showed up on time and did a great job. Very professional and knowledgeable and answered all our questions. Would definitely use again. -
Review 177 (2023-02-06 - Rating: 5)
They are always responsive, even texted me back this freezing weekend when I had said I could wait for Monday. Very satisfied! Would highly recommend. -
Review 178 (2023-06-15 - Rating: 5)
Drew and Steve really went the extra mile for us today. We appreciate all they did especially helping us get rid of the gas range. -
Review 179 (2024-04-29 - Rating: 5)
This firm is reliable, responsive, thorough, and excellent!! I highly recommend them!! -
Review 180 (2022-11-01 - Rating: 5)
Accurate Heat always arrives on time, work efficiently and Jacob is always friendly, polite and very willing to answer any questions we may have! -
Review 181 (2022-12-08 - Rating: 5)
I noticed that a piece of the furnace vent pipe was missing. I sent a pic to Beth at Accurate Baker Elman. The problem was fixed promptly and courteously. Thank you Beth! -
Review 182 (2018-03-06 - Rating: 5)
Accurate has always been responsive and the work has been impeccable. They have always made time to service us even when they have been very busy and on short notice. I highly recommend them. -
Review 183 (2021-05-28 - Rating: 5)
Theyve become my go-to for HVAC and are great! Technicians are friendly, honest and knowledgeable. Highly recommend! -
Review 184 (2018-12-14 - Rating: 5)
James is the technician working on my heating system. He know what he is doing and did a great job. Highly recommend. -
Review 185 (2021-11-25 - Rating: 5)
John was great. He was thorough and explained everything he was doing and seeing. Very good guy and came off as very trustworthy. -
Review 186 (2023-02-02 - Rating: 5)
Steve was great. He was professional and explained everything he was doing and answered all my questions. -
Review 187 (2020-11-24 - Rating: 5)
Our heat went out right before Thanksgiving and Accurate went out of their way to fix it for us. Great company and great to work with! Thank you! -
Review 188 (2022-11-10 - Rating: 5)
Accurate Heat has been fantastic. Service techs are always friendly, prompt, and very responsive -
Review 189 (2023-05-24 - Rating: 5)
John did an excellent job. Gave thorough description of necessary repairs and cause of problem. -
Review 190 (2024-01-05 - Rating: 5)
Excellent service. Professional, friendly, knowledgeable. Would recommend without hesitation! -
Review 191 (2022-09-15 - Rating: 5)
James is Very professional. He was quick to respond and was very efficient. I highly recommend James and Accurate Heating and Ventilation. -
Review 192 (2020-08-14 - Rating: 5)
Great service and tech was professional and polite. Explained the situation and what he was doing to rectify.Will definitely use the service again. -
Review 193 (2022-11-03 - Rating: 5)
Knowledgeable, innovative, professional and efficient. Communicates well. workmanship superb and cleaned up after self. An extremely good experience. -
Review 194 (2024-04-29 - Rating: 5)
John was very punctual and came in the timeframe given. He was very knowledgeable and personable and explained what needed to be done. Great Job John! Thank you very much! -
Review 195 (2022-08-02 - Rating: 5)
The whole crew was great. Responsive, answered all our questions, and tackled the unexpected extra work. Thanks again!