Prodigy Plumbing Sewer & Drain Franklin & Nashville Plumber

Located in Franklin, Tennessee

Address: 504 Autumn Springs Ct #16, Franklin, TN 37067, United States

Phone: +1 615-914-7349

Rating: 4.8

Services

On-site services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-05 - Rating: 5)
Prodigy is my new plumbing company! I am so excited to have met Mark and worked with him on my drain line issues. The service that Prodigy provides is exactly what the Nashville and Franklin area has been needing for quite some time… Knowledgeable, honest technicians, and realistic pricing. No high pressure or fear tactics, it is all about options and what is within the realm of possibility. Top notch customer service, and highly recommended. You will not be disappointed!

Review 2 (2024-11-08 - Rating: 5)
I recently had the pleasure of working with Prodigy Plumbing Sewer & Drain, and I couldn’t be more impressed with their service. From start to finish, the experience was hassle-free, and I will definitely be calling them again for any future plumbing needs.On Time & ReliableMark arrived right on time, which is always a huge plus for me. He respected my schedule and got to work quickly without any delays.Friendly and ProfessionalMark was not only professional but also very friendly. He took the time to explain what needed to be done and answered all my questions in a way that was easy to understand.Easy SchedulingScheduling the appointment was a breeze. I was able to book online and received a confirmation right away. It was simple and efficient—no back-and-forth or complicated processes.Top-Notch ToolsThey came equipped with the best tools for the job, which gave me confidence that the work would be done properly and to the highest standard. It was clear they take pride in using the right equipment for each task.Local and Hassle-FreeIts always nice to support a local business, and this team didn’t disappoint. Everything from the initial call to the completed job was smooth—no hidden fees, no surprises, just honest, reliable service.Overall, I highly recommend Prodigy Plumbing Sewer & Drain for anyone in need of plumbing services. You can count on them to be prompt, friendly, and professional!

Review 3 (2025-01-02 - Rating: 5)
Had a slow moving main line and contacted three services to come and clear it. Mark at Prodigy is the only one who responded and was there the next morning. His knowledge and expertise were excellent. Mark also has the latest equipment and technology to diagnose and fix the problem the right way. I highly recommend Prodigy and will use them in the future for any and all plumbing needs.

Review 4 (2024-10-25 - Rating: 5)
I cant say enough good things about my experience with Prodigy Plumbing Sewer & Drain. Mark, the owner, was incredibly responsive and clear in his communication, which made a stressful situation so much easier to manage. They were upfront and honest about what needed to be done, and the technician went above and beyond to explain each step of the process. When my water heater burst, they took care of everything seamlessly, and I felt completely confident in their work. If youre looking for trustworthy, skilled plumbers, I highly recommend Prodigy Plumbing!

Review 5 (2024-09-16 - Rating: 5)
Mark and his staff at Prodigy have been amazing. We appreciate their sense of urgency and the pipe lining service that they provide has allowed us to provide our customers with an option to make a permanent repair of an underground sewer without digging up expensive landscaping or custom driveways, saving our customers thousands of dollars! We are proud to partner with Prodigy when our customers repair is a good candidate for pipelining. Prodigys experience, integrity and professionalism are beyond reproach.

Review 6 (2024-10-27 - Rating: 5)
Prodigy was hired to resolve questions about our condo’s complex sewer lines; mapping, cleaning and repairing. Previously a different Nashville plumbing company (not named) had tried to figure out the issues and the condo association ended up with a $15,000 bill and still many unanswered questions. The previous company didn’t even map the sewer lines correctly. Prodigy - with their technology and expertise had all the answers and saved us and the condo association from a mess of unnecessary repairs and additional bills. Marc, the owner of Prodigy, is incredible, respectful, professional and very trustworthy. I would recommend him anytime, anyplace for any and all plumbing jobs. Many thanks to Marc and David (his assistant).Betsy and Bill S.

Review 7 (2025-01-06 - Rating: 5)
My kitchen sink was stopped up and no one was available to come out except Prodigy.Im so glad they were available.My sink was repaired that same day!I highly recommend Prodigy Plumbing!

Review 8 (2024-11-07 - Rating: 5)
If you want an experienced plumber that knows his business, treats his customers with respect, and has extremely fair pricing, and great communication then my strong advice is to call Mark and his team at Prodigy. They saved us about $15K which we would have paid to the other plumbers if we went with their recommendation.Our 6 unit building had a shared sewer line blockage that created a minor catastrophe in Unit #1. The extreme emergency of the situation(sewage was involved) required finding a fast response and quick action. Hiller Plumbing was called for a Hydrojet to blow out the clog and resolve the problem. Hiller could not resolve the problem and still charged us $5200(were not paying) Hydrojet services can range in price but usually its $700 to $1200. Hiller also wanted to charge us another $10K to dig up our lot to reach the pipe and clear the blockage. Through a little research the next morning I found Mark at Prodigy. I explained the problem and he 90% guaranteed he could resolve the problem with a Hydrojet, even thought the other plumbers failed. The cost would be $800 or no charge. Amazing! He arrived the same day, removed the blockage and cleared the pipe in about 4 hrs of work. He put in the extra time in and was persistent on not breaking ground if it wasnt necessary. Problem resolved. Thanks again Mark! Were all much happier now and plan on calling you for any future plumbing needs.

Review 9 (2024-07-19 - Rating: 5)
Mark & Team at Prodigy Plumbing were truly lifesavers. After being first time home buyers, we weren’t in our house for 2 days when we started experiencing problems. After calling multiple plumbers who quoted us outrageous jobs & using scare tactics and worst case scenarios, we were finally led to Prodigy Plumbing- it was a true miracle! Not only did Mark fix our horrendous problem, but his outstanding customer service and positive attitude calmed my nerves. Prodigy Plumbing will now be our go to plumbing service! Thank you, Mark & Team!

Review 10 (2024-07-23 - Rating: 5)
These guys are true professionals. When we needed quick answers regarding a potential plumbing issue, Mark was fast to respond and it was clear he was an expert at his trade. Scheduling a visit was easy and we knew we were in great hands with Mark and his crew. I would recommend Prodigy Plumbing Sewer & Drain to anyone looking for a local expert.

Review 11 (2024-12-18 - Rating: 5)
Mark and his team helps us from time to time when we are involved in commercial sewer jobs that require specialized equipment. They are great to work with, very thorough and care about making the customer happy. Glad we have a partner that cares as much as we do.

Review 12 (2024-08-23 - Rating: 5)
Just wanted to drop a quick thank you to the Prodigy team for the removal of a pedestal sink and install of new vanity in our 1/2 bath. Awesome job and paid attention to the details around things like making sure to use booties in and out of the house to make sure they were keeping the floors clean. Great job Prodigy, youll be on my speed dial.

Review 13 (2024-09-15 - Rating: 5)
I got so lucky when I called Mark! I wanted someone local to figure out why my main drain was so slow. Mark and his team where prompt, polite and knowledgable. They ran a camera down the drain both ways and were very patient as I asked a million questions and wanted to see everything. Mark and his team installed a cleanout on the sewer line and descaled the pipe under my house and all the way to the city line. Ive seen lots of my neighbors have to dig a trench through their front lawn to fix the problem and mine was done in a day! 10/10!

Review 14 (2024-05-17 - Rating: 5)
I recently used Prodigy Rooter and Drain for hydro jet cleaning and sewer liner installation at my home. Mark was outstanding. His expertise and attention to detail were evident from the start. He thoroughly explained the entire process, making sure I understood each step and its significance. I am absolutely thrilled with the results and the exceptional level of service provided. Mark went above and beyond to ensure everything was perfect. From start to finish, the entire experience was seamless and stress-free. If you’re in need of plumbing services, I highly recommend Prodigy Rooter and Drain. Their dedication to customer satisfaction is unmatched, making them the best choice for any plumbing needs.

Review 15 (2024-05-16 - Rating: 5)
I recently had to replace my sewer line and decided to go with Prodigy Rooter and Drain based on their positive reviews and reputation in the industry. I was not disappointed. From the initial consultation to the installation, the entire process was seamless and stress-free.The installation itself was done quickly and efficiently, and Mark made sure to clean up after himself before leaving. Overall, I couldnt be happier with my experience with Prodigy Rooter and Drain ,would highly recommend them to anyone in need of plumbing services. Their commitment to quality and customer satisfaction is truly outstanding, and Mark was a pleasure to work with.

Review 16 (2024-05-27 - Rating: 5)
Highly recommend Mark & Prodigy Plumbing for his quick response on a holiday weekend Sunday morning to clear a clog that had affected all of our drains. Hes the most courteous, professional, customer service focused plumber weve ever used and hes our first call from now on! He & his family joined our local community from CA last year where he was a highly awarded, successful business owner. Add Mark & Prodigy Plumbing to your contacts for sure!

Review 17 (2024-05-31 - Rating: 5)
Mark was awesome to work with and I highly recommend Prodigy. He came to my house the same day I called and camera scoped my entire septic route and was able to provide quick solutions to my old pipes. Prodigy bridges the gap between septic services and plumbers, and has the knowledge of both worlds. Mark explained everything thoroughly, answered all my questions, and educated me greatly on my home’s plumbing and septic system. They will be my first call every time.

Review 18 (2024-07-21 - Rating: 5)
My request was handled timely and Mark arrived promptly. He took the time to listen to the symptoms we were experiencing with our plumbing. He took the time to investigate the issue and clearly communicated the issue in laymans terms. Great customer service and resolution to our issue! Thanks Mark!

Review 19 (2024-09-19 - Rating: 5)
We had two AC condensation drains that were clogged and quite puzzling to address. Mark came ASAP, and stuck with it until he finally found a way to break the clog.He has various types of equipment and the knowledge to use them effectively. Im happy to recommend him, and will call him again if the need arises!

Review 20 (2024-08-01 - Rating: 5)
Mark was great in getting our hot water heater fixed. Did a diagnostic and parts ordered before he even charged us a dime. Highly recommend prodigy!

Review 21 (2024-10-26 - Rating: 5)
We had a very bad clog on a 3” kitchen drain. Mark came out and was very personable, solved the problem using a more affordable method than we’d initially thought would be required, and our drain is now clear. Can’t recommend enough!

Review 22 (2024-07-18 - Rating: 5)
Prodigy Plumbing was a pleasure to work with. They were very professional and honest. They got the job done in a timely manner and the price was very very reasonable. I highly recommend them.

Review 23 (2024-06-16 - Rating: 5)
Mark was so awesome to work with. He offered to do a free consultation with me and communicating with him before and during the consultation was easy. He took time to explain the issue to me and talked me through different solutions. He was very fair and clearly very knowledgeable. I was so impressed and will love to use this company again in the future. Highly recommend!

Review 24 (2024-11-21 - Rating: 5)
The most professional, proficient and efficient organization I have dealt with. They are extremely responsive and communicate well. I could not recommend Mark & Prodigy more.

Review 25 (2025-01-04 - Rating: 5)
Mark came onsite and provided me a a great service and provided me details on the issue and offer many options. Will definitely use him again

Review 26 (2024-12-11 - Rating: 5)
Cant say enough how pleased we were with David from Prodigy and the work he did to get our Tankless water heater operating properly again - we really appreciate his time and efforts!

Review 27 (2024-05-16 - Rating: 5)
Prodigy was wonderful and I highly recommend them. Mark was on time, professional, very knowledgeable and reasonably priced. I will definitely call them again when I need a plumber.

Review 28 (2024-05-21 - Rating: 5)
Mark and his team are fantastic! From a minor drain stoppage, to a full blown trenchless sewer repair. I was completely unaware of what a trenchless repair was until I met Prodigy. The equipment they use is ground breaking and I was blown away!Thanks Mark and team for the great service!

Review 29 (2024-05-28 - Rating: 5)
Prodigy has been excellent to work with. They have always shown up on time and done an excellent job with servicing our needs. Cannot say enough positive things about working with the owner Mark!!!

Review 30 (2024-05-30 - Rating: 5)
We needed some relining done on a broken pipe under a pool slab, and Prodigy Rooter Drain & Plumbing was prompt, professional, efficient and thorough on this project. They did a nice job and we are very satisfied. If we need more work like this done in the future, they will be the first we call!

Review 31 (2024-04-14 - Rating: 5)
I highly recommend Prodigy Rooter and the owner of the company Mark. He has very high integrity and very trustworthy. He installed an entire water system for us and answered all my questions and even took a look at my dishwasher that wasnt working and got that fixed. I would highly recommend.

Review 32 (2024-05-16 - Rating: 5)
You know contractors have a stigma of them being crooks or there going to take advantage of me being vulnerable. BUT ! Not Mark ! Wow ! Talk about being a hero ! My bathroom was flooding ! By all means I’m not handy I’m just a nerd behind a computer and I’m not going watch YouTube videos . But besides the point mark came in fast and to my rescue !!! Honest plumber ! Great pricing ! I found my forever plumber

Review 33 (2024-07-29 - Rating: 5)
Prodigy saved me a lot of money by letting me know that the problem was the city sewer line. Another company charged me to inspect my drain line and told me that my drain line needed to be dug up and repaired. Experience and honesty make the difference!

Review 34 (2024-05-21 - Rating: 5)
From flexibility with appointment times and efficient/detailed work I always recommend Prodigy Plumbing to my friends and family and also coworkers.Prodigy Plumbing is top notch.

Review 35 (2024-07-25 - Rating: 5)
Mark and his team are experts at what they do. Using them is like calling in a skilled team of surgeons that know how to get the job done right the first time and eliminate the need for expensive repeat visits to fix the same issues down the road.

Review 36 (2024-05-21 - Rating: 5)
I had the privilege of interacting with Mark and his team. Mark is very kind, cares deeply about customer service and providing high quality work. He cares that your problem is fixed and never returns.

Review 37 (2024-10-25 - Rating: 5)
I recently had a fantastic experience with Prodigy Plumbing Sewer & Drain. Mark, the owner, responded quickly and communicated thoroughly every step of the way. I appreciated their honesty in explaining what needed to be done and felt reassured through the entire process. When my water heater burst, they took the pressure off by handling everything with expertise. The technician was not only helpful but also insightful, making me feel confident in the quality of their work. I would recommend Prodigy Plumbing Sewer & Drain to anyone in need of reliable, professional plumbing services!

Review 38 (2024-04-16 - Rating: 5)
I highly recommend Prodigy without reservation. Mark is a consummate professional with a wealth of experience and a customer focus that is exceptionally rate these days.

Review 39 (2024-04-10 - Rating: 5)
Mark from Prodigy Rooter and Drain LLC helped us fix our plumbing issue on short notice that another company couldn’t fix. We highly recommend Prodigy.

Review 40 (2024-10-28 - Rating: 5)
Mark helped us out twice and arrived within 30 minutes both times and promptly fixed our urgent plumbing issues I highly recommend Prodigy

Review 41 (2024-11-06 - Rating: 5)
Great workmanship and professionalism. Very satisfied with the results!

Review 42 (2024-07-27 - Rating: 5)
We were in a pinch with a nixed Hot Water Heater and a jammed garage disposal.Mr. Ellefson and the Prodigy crew came thru!They were here bright & early the next day, fixed the disposal, and gave us a speedy estimate on new Water HeaterWe know who to call next time for our plumbing emergencies.

Review 43 (2024-05-20 - Rating: 5)
Very knowledgeable, reliable, and honest. They can fix anything from an issue with your disposal to a mainline break.