Rapid Response Plumbing, Heating & Cooling

Located in Franklin, Tennessee

Address: 354 Downs Blvd #101, Franklin, TN 37064, United States

Phone: +1 615-914-3330

Rating: 5

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-25 - Rating: 5)
Bryan came today to do a plumbing inspection with Rapid Response. They have the nicest staff. Bryan was super knowledgeable and is a licensed plumber. It was a great idea to have him do an inspection so I don’t have to pay for alot of maintenance later. He even flushed the water heater. You guys need to let them do a plumbing and heating inspection. So worth it and I signed up for the annual Rapid Home Maintenance plan. Bryan was super kind and I would choose him to come back.

Review 2 (2024-09-04 - Rating: 5)
Vance was very professional and took the time to explain everything needed and the processes of how the actual AC worked with the parts that needed replacing and I signed up for their Maintenance Program which is very reasonable.He was able to fix my AC and so happy with his service and professionalism.Thank You so much Vance for your honesty and hard work. You are an example for others to follow.Hollye Davis

Review 3 (2024-09-06 - Rating: 5)
A/C went out early morning, call and the issue was taken care of by 3pm. The company was so busy their General Manager, Tommy Cook came out. Took him all of 5 minutes to diagnosis the issue, he went picked up the part and had the unit up and running within an hour. Thats what I call service!!! Thank you TommyI had another issue with my AC as the board went out. Vance Watkins was the service tech that took very good care of me. Very impressed by his knowledge and skills. Thank you Vance!

Review 4 (2024-11-04 - Rating: 5)
Aaron showed up on time, very professional and warm personality. He was very knowledgeable and knew exactly what to do. If we need a plumber again I’ll make sure it’s Aaron!

Review 5 (2024-08-14 - Rating: 5)
Aaron C. was the technician who visited our home. He was outstanding. He explained everything thoroughly and inspected the plumbing throughout the home to ensure there were no issues. He was friendly and trustworthy. I will ask for him by name next time. Thank you!

Review 6 (2024-12-11 - Rating: 5)
Make sure to ask for Bryan from Rapid Response Heating & Cooling - Bryan was timely and provided excellent service. I highly recommend Bryan and Rapid Response Heating & Cooling for your HVAC & plumbing needs.

Review 7 (2024-07-23 - Rating: 5)
Excellent and prompt service today from Hunter. Had a clogged line and he was able to fix this without having to utilize the snake device.He fixed the issue and am appreciative of his expertise.

Review 8 (2024-11-11 - Rating: 5)
Vance was very pleasant and professional. He gave me many safety tips and advice. He also explained things well.

Review 9 (2024-08-01 - Rating: 5)
They were responsive, got there quickly, identified the issues within 15 minutes of arriving, and fixed it within the hour. Highly recommend this company (and Justin, the technician)!

Review 10 (2024-11-20 - Rating: 5)
Jack was over the top exceptional in our service today!! He explained things in detail and answered all questions!

Review 11 (2024-08-24 - Rating: 5)
After hour dispatch texted updates on technician arrival time. Once here was quickly able to resolve the problem and was very professional. Would definitely use again.

Review 12 (2024-07-31 - Rating: 5)
Awesome service! Fast response time. Very fair pricing and knowledgable technicians! Adding 24x7 response with the membership rocks! Highly recommended!

Review 13 (2024-11-22 - Rating: 5)
Professional and was able to show up quickly. Our entire townhome row was able to get our issue resolved that night.

Review 14 (2024-08-08 - Rating: 5)
Top rate. Vance was there exactly as promised, was fast, professional, and super pleasant. Very informative and no upsale. Got us running on a very hot day. Many thanks.

Review 15 (2024-10-17 - Rating: 5)
Great and fast response! Tech explained the issue with my HVAC and got it repaired in now time.

Review 16 (2024-08-21 - Rating: 5)
Great service! Reliable and honest. Highly reccommend! Plumbing, HVAC and electrical all in one company is priceless!

Review 17 (2024-07-03 - Rating: 5)
Justin was SO helpful. He got us up and running again with a quick repair, and fixed a clogged condensate drain along the way!!

Review 18 (2024-02-26 - Rating: 5)
Rapid Response rocks. They’re on top of it, thorough, honest. Vance, the last tech who came out, was knowledgeable and a true gentleman. I’m a fan.A reliable AC and plumbing outfit is hard to find, so please do check them out.We spent thousands and referred thousands more to Myers… only to get burned when they did an incomplete job and then tried to charge a fee to fix what they missed.

Review 19 (2024-11-25 - Rating: 5)
Great response and incredible service.. Thankful

Review 20 (2024-12-13 - Rating: 5)
Bryan did a wonderful job! Found out my water heater went out this morning. He had me a new water heater same day installed. So thankful for him and his company!

Review 21 (2024-08-15 - Rating: 5)
Great communication, neat and tidy worker, reasonable pricing. Get the annual service contract!

Review 22 (2024-09-16 - Rating: 5)
Vance came out on a hot, hot day after business hours with a great attitude. Very refreshing to see even though we were in the midst of no AC on a 90+ degree day. He quickly assessed the issue and ran through the scope of work and a game plan. Overall positive experience and so thankful they responded so quickly.

Review 23 (2024-12-02 - Rating: 5)
Ben was honest and provided helpful tips. He went above and beyond to save me money by not charging me for unnecessary charges.

Review 24 (2024-02-05 - Rating: 5)
Rapid Response was a wonderful experience from the first phone call. Gary came out and had our unit going the same evening.

Review 25 (2024-02-05 - Rating: 5)
Rapid Response was a great choice. The prices are reasonable and everyone was professional and friendly. Would definitely recommend.

Review 26 (2024-02-05 - Rating: 5)
Absolutely great service, everything was done perfectly, they were also so very kind.

Review 27 (2024-07-09 - Rating: 5)
Landon from Rapid Response installed a new HVAC at my home within 24 hrs of my 2009 system going out. I had cool air in my home and a nicer thermostat. He was polite and thorough in working with a 90s furnace setupVery appreciative of Elaina and Landon and their whole team. Highly recommend calling them!

Review 28 (2024-11-19 - Rating: 5)
Very professional and resolved the issue in a timely manner.

Review 29 (2024-02-23 - Rating: 5)
My sink pipe busted so i called them and it didnt take them long to get here and it also didn’t take long to get the job done so i will definitely be calling them if something happens again

Review 30 (2024-08-02 - Rating: 5)
Fast response great work thank you

Review 31 (2024-07-24 - Rating: 5)
Hunter was extremely professional and very good at what he did. This is my new go to for plumbing needs.

Review 32 (2024-02-06 - Rating: 5)
Helped fix our heat when it went out had it back up in a heart beat great service

Review 33 (2024-02-05 - Rating: 5)
Great Service I would love to call them again.

Review 34 (2024-02-08 - Rating: 5)
Very quick and very good work. also very nice and polite workers

Review 35 (2024-02-20 - Rating: 5)
Service was amazing, super nice and friendly, and fast and efficient.

Review 36 (2024-02-05 - Rating: 5)
Amazing customer service, they were polite and friendly

Review 37 (2024-02-05 - Rating: 5)
They helped me out a lot and they were very patient with me.

Review 38 (2024-02-20 - Rating: 5)
Fast repairs and friendly. Great prices btw 😁

Review 39 (2024-02-05 - Rating: 5)
Great service, would highly recommend

Review 40 (2024-08-26 - Rating: 5)
Excellent service.

Review 41 (2024-02-20 - Rating: 5)
Very great survive would highly recommend!

Review 42 (2024-02-21 - Rating: 5)
Very good company would reccomend

Review 43 (2024-02-05 - Rating: 5)
Great service and good company

Review 44 (2024-02-24 - Rating: 5)
Great customer service!! I loved the little chubby guy!

Review 45 (2024-02-23 - Rating: 5)
Can’t believe how quick and effective the company handles business their name really lives up to the hype. Can’t really think of anything negative, prices are great, employees are friendly and the business isn’t sketch.

Review 46 (2024-02-23 - Rating: 5)
The experience was great. i would rate it a 10/10!

Review 47 (2024-02-23 - Rating: 5)
Im very satisfied w my service

Review 48 (2024-02-08 - Rating: 5)
So cheap so hood I love em

Review 49 (2024-02-09 - Rating: 5)
Great service, would recommend

Review 50 (2024-02-23 - Rating: 5)
Very good company would recommend

Review 51 (2024-02-21 - Rating: 5)
Shows very detailed work.

Review 52 (2024-02-06 - Rating: 5)
Great customer service

Review 53 (2024-02-20 - Rating: 5)
10/10 experience higher recommended

Review 54 (2024-02-21 - Rating: 5)
Good and fast service

Review 55 (2024-02-08 - Rating: 5)
Fast 💨 repairs

Review 56 (2024-02-08 - Rating: 5)
Very well work!!

Review 57 (2024-02-09 - Rating: 5)
Great service, would recommend

Review 58 (2024-02-05 - Rating: 5)
Great service.

Review 59 (2024-02-06 - Rating: 5)
Great service and customer service

Review 60 (2024-02-05 - Rating: 5)
Got good company

Review 61 (2024-02-06 - Rating: 5)
Great service, would recommend

Review 62 (2024-02-23 - Rating: 5)
Amazing 🤩

Review 63 (2024-02-05 - Rating: 5)
Great service

Review 64 (2024-02-21 - Rating: 5)
I like what I see

Review 65 (2024-02-05 - Rating: 5)
Great Service

Review 66 (2024-02-23 - Rating: 5)
I was amazed!

Review 67 (2025-01-08 - Rating: 5)
Drake was friendly, professional and very knowledgeable. He was able to assist us with and resolve our tankless water system issue. Would highly recommend.