Don Wood Plumbing Co. Inc.

Located in Franklin, Tennessee

Address: 130 Alpha Dr, Franklin, TN 37064, United States

Phone: +1 615-790-3075

Rating: 4.1

Review 1 (2024-03-05 - Rating: 5)
Don Wood stands behind their work! I purchased a new home that was plumbed by Don Wood plumbing in 2006. Over a decade later we called Don Wood out to repair a leaking kitchen faucet. Their serviceman while working on the repair discovered another problem that was made in 2006 where a tiny hole in a drain pipes had seeped a tiny amount of water over a decade. It was in a sealed hollow area behind our sink cabinet. The serviceman noticed it. He called Don spoke a bit and handed me the phone. Don had a team of workers out almost immediately to take care of what could have been a major repair for any home owner. Don also hired a local company to make sure the mold they found was completely removed and clean.I have called Don Wood for every plumbing need or concern we have had with our personal and our investment properties. Hoit, their service manager, is very forthright and he gets their right people out on time every time or in the rare exception he calls and explains why there is a delay. I strongly recommend using Don Wood to anyone who has a plumbing need, big or small.

Review 2 (2018-05-23 - Rating: 5)
Had our 75 gal powered vent Lochinvar water heater spring a leak (during a party no less!) I determined that the leak was from the tank which meant a new heater. Called Lee Co first (we have a service agreement). They wanted over $6k to replace the heater or $14k to upgrade to tankless which is ridiculous. Then had Don Wood recommended to me. Their guys came right out and had the heater changed out in about four hours. The original quote was $1300 with the final bill being slightly higher due to installation location difficulties. They were fast and thorough. They even replaced the circulation pump with one I had bought for no upcharge. I highly recommend them.

Review 3 (2018-11-30 - Rating: 5)
Great Customer Service! We have used Don Wood Plumbing for at least a decade and every time they have worked to resolve our problems quickly and in the most cost efficient manner. Most recently I had a waterline leak from the meter to our house. Hoyt talked with me several times as I was trying to determine the exact issue and assisted in getting me in touch with folks who specialize in finding underground leaks. Luckily he was able to give me enough direction that I was able to isolate the leak myself and his team came out, dug to find the line and repaired the next day. I would highly recommend using Don Wood Plumbing for all your plumbing needs.

Review 4 (2015-10-10 - Rating: 5)
I have had trouble with numerous plumbers in Nashville. Most recently I called Don Wood. The first visit needed a return. The repair was made with no extra charge. since then I have called several times with good results. i plan to call him Monday on a routine issue (sump pump). Their work has been good, so far, and reasonably priced. What a relief!

Review 5 (2021-07-30 - Rating: 5)
I cannot say enough good things about this company. Their representative Johnny was very professional, did an outstanding job and worked nonstop until he finished. I had never used this company before but they are now my new go-to for all my plumbing work. Thanks again for your help.

Review 6 (2018-10-08 - Rating: 5)
Had a very tricky fix needed on a shower faucet handle from a high-end brand. I insisted on a replacement, so Don Wood Plumbing jumped through hoops to find the part, but found the brand had been discontinued years ago. So, Jeffrey came out and was able to do a miracle fix on the broken part, thus saving us time and money. Great customer service. Really good people.

Review 7 (2018-07-26 - Rating: 5)
We had Don Wood Plumbing install a gas line to our patio for our natural gas grill. They did great work and were very fair with their pricing on labor and parts. Would recommend them to others.

Review 8 (2020-10-07 - Rating: 5)
Billy and Daniel moved the cut-off valve to a position that we could reach easily. They were working in a very confined space and did a very professional job. Efficient, on time and replaced a valve that could have been a serious problem soon. Thank you very much Don Wood Plumbing.

Review 9 (2024-01-19 - Rating: 5)
Roger repaired broken commode flange and reset commode. Installed new crome on bath tube. Roger was very professional and inspected our other comes

Review 10 (2016-02-19 - Rating: 5)
Got 2 new toilets installed, 2 Delta faucets rebuilt, and a sink drain unclogged. Todd was very cool, patient, very professional and fixed everything, all at a very reasonable price! I could not be more pleased!

Review 11 (2015-03-19 - Rating: 5)
Serciceman was polite (jamie) did his work neatly and promptly and completed the job in a timely fashion. there was a issue with the gas supply and he solved the problem as opposes to throughing up his hands and leaving.. Thanks for a job well done, one happy customer. jim nauert

Review 12 (2014-12-19 - Rating: 5)
They have a great deal of honesty and fairness. Also great quality work and locally made water heaters.Thank you for your help!

Review 13 (2021-05-18 - Rating: 5)
Always my first call for my business plumbing needs. Wish they werent so good, theyre always booked up!

Review 14 (2021-01-07 - Rating: 5)
Fast, reliable and affordable service. The only call for any plumbing needs.

Review 15 (2018-09-06 - Rating: 5)
I had a leaking toilet and James did a great job at a fair price.

Review 16 (2016-11-03 - Rating: 5)
Very nice guys, cleaned up the work area. Very pleased

Review 17 (2021-03-23 - Rating: 5)
Professional, efficient, courteous and fair. Don Wood plumbing should be everyones first call for plumbing needs and installation.

Review 18 (2020-12-23 - Rating: 5)
The best plumbing company in middle Tennessee. They do all our plumbing work.

Review 19 (2021-01-08 - Rating: 5)
Great service, great service,and nice service rep!

Review 25 (2025-01-10 - Rating: 5)
I am so incredibly grateful for Hoyt and the Don Wood team. I have a tankless water heater thats had some issues in the past and they have been extremely helpful in getting it insulated and repaired. It wasnt their mess, but they made it right. They have always been punctual and professional. They were good at outlining expectations and timelines - I wont use anyone else!