1st Choice Plumbing, Heating & Air Solutions
Located in Fort worth, Texas
Address: 2851 Tinsley Ln, Fort Worth, TX 76179, United States
Phone: +1 817-518-4728
Rating: 4.9
Services
- Identifies as women-owned
- Small Business
- On-site services
- Language assistance
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- LGBTQ+ friendly
- Transgender safe space
- Appointment required
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air duct cleaning service
- Furnace repair service
- Heating contractor
- Heating equipment supplier
- Hot water system supplier
- HVAC contractor
- Water filter supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-16 - Rating: 5)
āāāāāI had an excellent experience with 1st Choice Air Solutions for my 6-month service on my new unit. Scott Graves was my service technician, and he was fantastic! He arrived on time and was incredibly fast and efficient. I especially appreciated the detailed report he provided, highlighting areas for improvement. It showed me that they really care about their customers and the quality of their work. Scott was also friendly and knowledgeable, making the whole process smooth and enjoyable. I highly recommend 1st Choice Air Solutions for any HVAC needs! -
Review 2 (2024-12-28 - Rating: 5)
The technician was knowledgeable and explained the positive and negative things that he found during his inspection. He had pictures to illustrate what he found. He explained what the cost would be to make the suggested repairs. I was very pleased with the whole experience. I would gladly recommend 1st Choice to family and friends. -
Review 3 (2024-12-24 - Rating: 5)
He explained everything to me and let me know what I need next. But what meant the most to me is how he took a couple of minutes to get to know my pittie!! I would love for him to do the next checkup!! Roxie loves it, too!! -
Review 4 (2025-01-05 - Rating: 5)
I had a fantastic experience with [1st Choice ]. The technicians Will and Jose were friendly, efficient, and very skilled. They arrived on time and completed the job with great attention to detail. My HVAC system is now working perfectly, and I couldnt be happier with the service. Highly recommended for anyone looking for reliable and professional HVAC services! -
Review 5 (2024-12-05 - Rating: 5)
Carmelo visited us yesterday to complete our fall/winter maintenance service and he was fantastic, as is everyone part of the 1st Choice team. We honestly couldnāt have selected a better service provider for our heating and air needs. Carmelo was very knowledgeable and walked us through everything he checked on as part of our maintenance service. If there is a āspecial requestā button, we will likely request him come spring/summer. You will not be disappointed if you select 1st Choice for your plumbing, heating or air needs. -
Review 6 (2024-10-07 - Rating: 5)
Dustin and Ethan are absolutely amazing! Their customer service is top notch and really unmatched in the industry. They are also product knowledge experts, you can just clearly tell they both know what they are doing, and that they care for the customer, and the company they work for. They completely resolved our issues and because of them, Iām going to make 1st Choice Air Solutions my go to service provider! Thank you so much for all your help Dustin and Ethan! -
Review 7 (2024-08-31 - Rating: 5)
Absolutely fantastic! AC went out last night, called 1st Choice and spoke to Cindy (she was great) and she took care of getting me scheduled asap. George & Scott were at my door this morning. They were great! Knocked out all the maintenance and repair same day. They even took time to explain what may have happened, and showed me how to prevent in the future. Donāt hesitate, call 1st Choice and theyāll do right by you! Worth every penny. -
Review 8 (2024-10-05 - Rating: 5)
I had one year inspection of AC, Dustin Smith is a great technician. He was polite and clearly explained the issues with the HVAC system and given tips on maintenance. He took time and did a great job fixing the improper wiring done by previous technician. He is highly knowledgeable and conducted himself with the utmost professionalism throughout our interaction, leaving me thoroughly impressed. -
Review 9 (2024-09-19 - Rating: 5)
Phenomenal service with 1st Choice! Alan was our technician and was not only thorough and knowledgeable, but in no way tried to sell us any unnecessary equipment or services. We got our system checked to help sell our house and Alan absolutely went above and beyond the call of duty. I think the nearly perfect five star Google reviews of over 1000 testimonies says it all but you cannot go wrong with 1st Choice! Thanks again Alan for wonderful service! -
Review 10 (2024-12-05 - Rating: 5)
My tech, Scott Graves, was amazing!! š¤© He was thorough and professional. He took the time to explain the steps he performed and even showed pictures of my HVAC unitās hidden inner workings! Iāll always choose 1st Choice!! šš¼ -
Review 11 (2024-10-30 - Rating: 5)
From my first interaction with booking a quote all the way through the installation process I was very impressed.They were very knowledgeable and respectful to me in my home.They fixed the issue and even followed up with a courtesy call but definitely recommend using again. -
Review 12 (2024-12-19 - Rating: 5)
George was fantastic servicing my father in laws units. I really trusted what he said so much so that I may switch our service provider. You are blessed to have him as an employee!! -
Review 13 (2024-08-19 - Rating: 5)
Dustin Smith and Tayler Williams were absolutely phenomenal. They were super thoughtful and respectful. They do amazing work and they really take care of their customer. I recommend 1st Choice Solutions, but youāve got a call Dustin and Tayler - they know what theyāre doing. Management is great too! Theyāre helpful and will work with their customers. -
Review 14 (2024-10-11 - Rating: 5)
The technician, Alan, was very knowledgeable about the issues he found in our heating/air conditioning units. He checked the various electrical systems and cleaned areas that needed cleaning. Afterwards, he explained the various areas that needed repairs and gave me options and prices for them. Iām very pleased with his work and willingness to answer my questions. -
Review 15 (2024-12-31 - Rating: 5)
Quick response, professional and very good work. I was back in service within 30 minutes. Cole was very good at his job. -
Review 16 (2024-09-12 - Rating: 5)
George did a great job. He was professional and explained all the different avenues we could use the services 1st Choice has to offer. He was very knowledgeable about their products and services. We will remain a 1st Choice customer for life. -
Review 17 (2024-09-11 - Rating: 5)
Dustin Smith and Brandon have been very helpful in getting an HVAC issue we had with our new build resolved. They gave us a reasonable quote, and Dustin was able to walk me through how the job would be complete, using his expertise to explain it well. They have both been helpful and pleasant to work with, with Brandon even communicating with me while he was off work. -
Review 18 (2024-10-10 - Rating: 5)
I recently had an excellent experience with 1st Choice Plumbing while purchasing a home. They conducted a thorough inspection to verify that all repairs claimed by the seller were done correctly. Not only did they take their time, but they also discovered issues that the seller had supposedly fixed. Their diagnostic skills were impressive, as they troubleshot the entire system effectively.What stood out was their clear communication; they explained everything in a way that was easy to understand, even for someone with no HVAC knowledge. I appreciated the detailed quote for the necessary repairs, which made it easier to make informed decisions.Thanks to 1st Choice Plumbing, I feel confident in the state of my new homes plumbing and HVAC systems. Iāve found my go-to service provider for all future needs. Highly recommend! -
Review 19 (2024-08-15 - Rating: 4)
Josh is a great technician. Heās overall expertise and his demeanor are excellent. The only issue that I have is the timeliness of the appointment. They seem to arrive around 45 minutes late to appointment but other than that it was a great experience. -
Review 20 (2024-10-23 - Rating: 5)
The service was as advertised. The tech was well informed in his trade and very personable. He gave informative explanations of all the actions he took on my HVAC. I will definitely be signing a service agreement with this very professional business. -
Review 21 (2024-09-05 - Rating: 5)
We enlisted the support and expertise of 1st Choice for our newly purchased home. With 3 units, we invested in the HVAC annual membership plan. Adrian came out for our first service and did an excellent job. Fortunately, no major issues. -
Review 22 (2024-12-16 - Rating: 5)
Louis G and Will came in covered the floors, uninstalled, removed and replaced the equipment. After the install they cleaned up, tested and ensured the system was working. Kudos for a job well done and the team work they exemplified! -
Review 23 (2024-10-03 - Rating: 5)
Great experience throughout the HVAC check. Alan was very thorough. He explained what could be done to better the system. He is sending pictures and quotes. He was knowledgeable and explained everything. I will be using them again. -
Review 24 (2024-10-24 - Rating: 5)
James was so helpful with him answering my wife and Is questions. He took the time to explain all that we needed to know to allow to update the plumbing with a great unit. -
Review 25 (2024-09-26 - Rating: 5)
Joshua did an excellent job. He was very courteous, always on time and explained everything to me in detail. He is a great asset to your company. Thank you. -
Review 26 (2024-09-26 - Rating: 5)
I have been using 1st choice for more than 5 years now and have been thrilled with them. They understand that we cant all just dump 10+ grand and do what they can to keep things cool. Fair, friendly, honest!!! -
Review 27 (2024-06-05 - Rating: 5)
We had an overall great experience! Had to change out all 3 air handlers in my home so I brought in 3 companies for their opinions and 1st choice was one of them. From the start they were really great in the process. I have a very high expectation when it comes to service and Mickey, the comfort consultant, was gracious in walking me through the options and thorough in his assessment of what needed to be done.They had 2 install crews and they were amazing. Robert and Miguel were the lead techs. I had a lot of questions and they were willing to stop and answer each and every one with kindness.Dane, the sales manager, actually came out and spent time on site the day of the install as well to ensure I was pleased with how everything was going.HVAC decisions are huge ones and so I chose to go with a company that I felt would pursue excellence in execution and deliver great service. I found that with 1st Choice! -
Review 28 (2024-08-30 - Rating: 5)
The guys did a great job. Couldāve been a weeeeee bit cheaper if Iām being honest. But you get what you pay for right? They were there quickly, fixed it quickly, and were very nice. Iād recommend them for sure. -
Review 29 (2024-07-03 - Rating: 5)
I had a one-year inspection of my new AC. The tech, Adrian, was held up at a previous appointment but the company kept me informed on when heād be heading my way. He arrived exactly when they said heād be there and was highly professional, explaining what heād be doing and what to expect. He took his time thoroughly inspecting my system, finding no problems. His professionalism and communication gives me the confidence that my system will perform well in the years to come. -
Review 30 (2024-07-29 - Rating: 5)
Super impressed with not only the response time of 1st Choice, but also the professionalism and care they took. Josh Aaron was our plumber and he couldnāt have been nicer, harder working, or more efficient.Iāll not only call them again and again, but will actively throw their name around our neighborhood, when asked for top notch plumbing. -
Review 31 (2024-10-24 - Rating: 5)
First time caller. 1st choice was quick to respond to my down AC unit. And Dustin with 1st Choice was even quicker to repair once he arrived. He even gave me some additional tips for maximizing my system. Thanks Dustin! -
Review 32 (2024-10-04 - Rating: 5)
Carmelo was quick and efficient! During our routine check-up for our HVAC system, he wasted no time with getting to work. He took photos of everything he inspected and showed us on his tablet (even though I didnt know what I was looking at š¤£).Id choose no one else over 1st choice! -
Review 33 (2024-11-04 - Rating: 5)
It was real quick response and pretty good job on fixing issues, also explaining details what and how small things can be taken care of..Dustin Smith, the technician who visited also fixed few things, which was outside of his request but was causing issues, that previous HvAC installation folks had missed out. -
Review 34 (2024-08-14 - Rating: 5)
First choice is always prompt and gets the job done! Certain rooms in our home werenāt cooling properly. Dustin came the same day we called. He made important tweaks that helped improve air flow. His professionalism was much appreciated!! -
Review 35 (2023-12-04 - Rating: 5)
After getting Andrew to understand i had done this work and showed where the leak would be we found it right where I had already started to dig. We dug some more and for sure it was right where I said. He did fix the leak but the cost was VERY high for the work done. We filled the hole so no one would fall in and I finished it up two days later. He was here for only 2 hours. -
Review 36 (2024-11-11 - Rating: 5)
Scott did a good job. It required some troubleshooting and a couple trips, but he was good to his word and got us all fixed up. -
Review 37 (2024-08-21 - Rating: 5)
I was amazed at how quickly I got an appointment. Adrian was our technician. We were having problems with both of our AC units. He provided thorough explanations of both problems and offered various solutions. I would highly recommend this company and specifically Adrian. -
Review 38 (2024-12-20 - Rating: 5)
Alan arrived when he said he would and got right to work in determining what the problem was. My heater is now in perfect condition. Great company! -
Review 39 (2024-09-25 - Rating: 5)
All of the techs and reps were professional and courteous. My install didnāt go as smooth as it could have but they 100% stand behind the product and the install to make sure itās working how it should. -
Review 40 (2024-07-13 - Rating: 5)
Joshua Aaron was our service tech. He was highly professional and worked graciously with a difficult owner situation. Ill call him next time and refer him to my real estate clients. He was excellent. -
Review 41 (2024-10-07 - Rating: 5)
Service technicians were on time arriving, friendly, and knowledgeable. They covered the carpet and wore shoe covers to protect the floors. The finished work looks very professional and, most importantly, my AC is cooling again! -
Review 42 (2024-10-18 - Rating: 5)
Adrian was very thorough with the entire inspection. very polite and took his time to cover all areas of our system. we were very pleased with his service. -
Review 43 (2024-08-30 - Rating: 5)
Joshua was very professional, very patient.He explained the process answered. All my questions put me at ease. I would definitely recommend your company after interacting with him. -
Review 44 (2024-09-12 - Rating: 5)
Did an excellent job. Quick, nice, knowledgeable, and most importantly took time to listen to my concerns and answered all my questions.Thanks Joshua, look forward to you coming back for any future repairs. -
Review 45 (2024-05-08 - Rating: 5)
We had a great experience from start to finish with our recent service call. The office was able to get us scheduled ASAP and we received updates regarding the techs arrival time as requested to ensure we would be home. Robby was fantastic at quickly diagnosing the problem, took the time to explain his findings while answering all of my questions, was able to go and retrieve the needed parts, and returned same day to fix the issue and perfume a tune up. Our AC was back up and running same day and is working wonderfully. -
Review 46 (2024-07-18 - Rating: 5)
George was great to work with! After looking over my HVAC drainage situation, he took the time to explain to me what was going on and what was needed to correct the situation. His knowledge and expertise got my drainage situation back under control in less than an hour. A big thank you to George and the team at 1st Choice Plumbing, Heating and Air for taking care of my plumbing and drainage needs. They will definitely be my āgo toā company for any future hvac and plumbing issues I may have! -
Review 47 (2024-10-12 - Rating: 5)
Scott did an excellent job servicing our furnace and getting it ready for winter. He went above and beyond and explained everything he did in detail. Very professional young man. -
Review 48 (2024-07-22 - Rating: 5)
It started when the young lady answered the phone. She was very kind, very professional, and I had the feeling right off of the bat that she actually cared that I was taking care of. The technician showed up Right on time and was very professional throughout the entire process. A very dear friend of mine owns Simpson heating and air conditioning out of Princeton, and I say that because I relayed the encounter with him, hoping he will use these folks as overflow. Very thankful for this company. Muy bien!!!! -
Review 49 (2024-11-26 - Rating: 5)
He was very punctual prompt good guy handled his business he had on foot covers LOL he respected our floors and he was very detailed when it came to maintenance a future possibilities for upgrades weve had a few people from your company to come out here hes one of the best in our household is happy to have him if he could be our permanent service technician. -
Review 50 (2024-07-03 - Rating: 5)
Joshua Aaron serviced my home today and was beyond helpful and friendly. My shower wouldnāt stop running this morning, so I I had to shut off the water to my whole house. He came out shortly after and fixed it for me. Now my home has water again! Would definitely recommend him! -
Review 51 (2024-08-14 - Rating: 5)
1st Choice Plumbing is simply the BEST. Iāve never had a bad experience with any of their employees! Very professional, respectful, and knowledgeable! I always recommend them when someone asks about plumbing issues! -
Review 52 (2024-08-14 - Rating: 5)
Fast, friendly, honest, and thorough. George M was great to work with. Got us back up in running in just a couple hours. Highly recommend. Thank you! -
Review 53 (2024-05-22 - Rating: 5)
I had a wonderful experience with 1st Choice service reps Robby and George. They were so professional. They were polite. They covered there shoes to not track dirt into my home. They took their time to identify the issues with my air conditioning unit. Very authentic and honest vibes from these guys. I am single women whos been dealing with American home shields bottom of the barrel technicians for over 3 weeks. What a breath of fresh air that Robby and George were. The level professionalism was night and day compared what American Home shields techs. I feel like they earned every penny of my service call fee.Thanks for a great experience guys. -
Review 54 (2024-07-09 - Rating: 5)
This was my first time with 1st. Choice, but it wont be my last. From the moment I called to make an appointment, the people with whom I spoke were polite, helpful and accommodating. George, the technician, showed up right on time (a genuine rarity these day), and after learning my AC problem went right to work on it. After a thorough inspection and assessment, George was able to tell me (in uncomplicated language) what seemed to be contributing to the the problem. The picture he took also helped .He let me know what what could be done now, what might be considered at some time in the future, and what might never need to be done. He answered all my questions to my complete satisfaction, and at no time was he ever aggressively trying to sell me anything. He made the adjustments and repairs I requested, and as I writ this, I notice a coolness that wasnt here at this hour the day before. -
Review 55 (2024-11-08 - Rating: 5)
Scott did a great amazing job on our annual pre-winter check after 1st Choice did a system replacement for us last summer. Scott was courteous, respectful, and took great care with our home. He answered all my questions and was great to work with. Nothing but great things to say about Scott and our experiences with 1st Choice. -
Review 56 (2024-07-25 - Rating: 5)
1st Choice is very responsive and has great communication. My AC unit was low on coolant but the tech had run out on a previous call. He returned that same evening and was here until almost 9pm getting everything recharged and double checked. -
Review 57 (2024-10-26 - Rating: 4)
1st Choice handles their business well. They send top notch qualified people, like George or Jim, to do the assessment and the work. The administrative team is skilled in their job too. Makes for a great experience all around. -
Review 58 (2024-09-24 - Rating: 5)
Joshua came in and diagnosed that my wife had adequately fixed the problem, so there was nothing for him to do. I appreciated his integrity, and I will use 1st Choice again when I have plumbing issue. -
Review 59 (2024-11-14 - Rating: 5)
Scott G was great and knowledgeable. Took his time to be detail oriented and walked us through the issue. Was a great experience -
Review 60 (2024-07-03 - Rating: 5)
I came home from being away for two weeks on business, to find one of my air conditioners not working at all. I had to turn around and fly back out again and called 1st Choice Air Solutions. They understood my time restriction and promptly sent a tech out. My tech was George Miser. He inspected the units and found the blower was out.He got on the horn and did everything he was supposed to do, located the parts and returned the same day to complete the work. It was almost 10 pm when he left! Thank you George and thank you 1st Choice Air Solutions for going above and beyond to ensure I was taken care of! Definitely a return customer. -
Review 61 (2024-08-10 - Rating: 5)
Technician Josh Aaron was super professional and took the time to come after hours and fix our plumbing issue in a very timely manner. I would definitely recommend him! šš½šš½ -
Review 62 (2024-10-15 - Rating: 5)
So very happy for the service given to us today by 1st Choice Plumbing, Heating & Air Solutions, the inspector SCOTT GRAVES was very knowledgeable, professional and very helpful. I will always use your service. -
Review 63 (2024-09-19 - Rating: 5)
Adrian was amazing! He was on time and thorough. He took his time explaining the situation and my options to take care of things. I highly recommend him and will be requesting him for any future appointments! -
Review 64 (2023-05-16 - Rating: 5)
What a great company to work with, my neighbor recommended we use them when our system stopped blowing cold air. Rafael came out first thing in the morning and got straight to work. He found the problem failry quickly (see photo), wild stuff. He made his recommendations and then i approved the work! Attention to detail was great with shoe coverings, and took photos of needed to be addressed in the future.Professional, timely, tidy, great attitude, and respectful! Will use in the future again! Great job Rafael! -
Review 65 (2024-08-05 - Rating: 5)
Super friendly, easy to schedule, always friendly on the phone and service people not only on time, but fast and efficient. Cant go wrong with 1st Choice ( Saul and Taylor are great ) -
Review 66 (2024-12-28 - Rating: 5)
George was very professional, polite, and thorough. He explained everything about my AC and heating system and made recommendations that were helpful. He was courteous and comprehensive in his work Great job!! -
Review 67 (2024-11-14 - Rating: 5)
My technician was Carmello Dias, he was super sweet and personable! He also was very understanding to my situation and helped me to know what option was best to take for my family considering the situation and where we are at right now! 10/10 would recommend him and the company overall! -
Review 68 (2024-08-05 - Rating: 5)
They were fast, professional and efficient. Big plus, they didnt immediately try to sell me another unit. No annoying sales pressure from the technician. He figured out the problem in just a few minutes and had the old AC up and running again in quick order. -
Review 69 (2024-07-03 - Rating: 5)
Joshua Aaron was very proficient with the service he provided. He was polite when he asked if he needed to wear a shoe wrap. My bathroom knob wouldnāt turn off and he replaced the whole thing right then and there. He also checked out my garbage disposal and replaced the clogger in my bathroom sink as a courtesy. Friendly guy and I like how he had everything he needed in his van to get the job done fast. Thank you Joshua š -
Review 70 (2024-12-14 - Rating: 5)
George at 1st choice was great. I know nothing about anything hvac and he was able to explain it to me in a way i could understand and make an informed decision. -
Review 71 (2024-12-18 - Rating: 5)
Weve been using them for AC for years and have always had great service. Recently tried their new plumbing service, and our plumber was aces as well! -
Review 72 (2024-08-20 - Rating: 5)
We had a 9am appointment on Monday and our technician, George Miser, and his helper, Alan, arrived a few minutes before the scheduled time. This was great since our A/C had stopped working late Saturday and it was going to be over 100 degrees outside. George and Alan were professional, courteous, and very knowledgeable. They diagnosed the problem, a capacitor, very quickly and told us. The part was still under mfg warranty so all we were charged was for the service call and the labor to replace the part. When they were done replacing the part, they checked out the A/C to make sure it was working properly before they left. It all took about an hour or so. We have used 1st Choice Air a few times for our A/C repair and always been very pleased. -
Review 73 (2024-12-30 - Rating: 5)
Carmelo did a great job! He is very knowledgeable and professional. He showed me everything I needed to know about my heating and AC unit. Thanks again! -
Review 74 (2024-06-09 - Rating: 5)
1st choice plumbing did a great job. I had a clogged kitchen sink. They sent Josh Aaron out to fix it & he did a great job. He was very professional & very courteous. I will definitely use them again & will recommend to friends & family. -
Review 75 (2024-06-07 - Rating: 5)
George from 1st Choice Plumbing, Heating & Air Solutions serviced our heating and air unit today. He was honest, extremely knowledgeable, professional, and super friendly. He thoroughly explained his concerns regarding our unit and gave us options to choose from. He did not pressure us. We highly recommend George. Thank you, George, for a job well done!!! :-) -
Review 76 (2024-12-20 - Rating: 5)
We had become accustomed to a certain technician with 1st Choice Air who no longer works for the company. He took great care of us.So, I wasnāt sure what to expect with this visit. I was having my winter system check up done. George was the technician who came out, and he was very polite, respectful, and thorough with his inspection and review with me. I appreciated his honesty and desire to make sure that my systems were running at their best.We will continue working with 1st Choice Air and George! -
Review 77 (2024-06-27 - Rating: 5)
Robby did a great job at helping us diagnose our AC unit. He was kind and professional. Although we didnāt use his company for repairs, Robby did an excellent job! -
Review 78 (2024-11-15 - Rating: 5)
Carmello Diaz came this morning to complete fall check and system maintenance. He was very professional, explained and showed pictures of fixes for maximum operation when fall and winter furnace use is needed to keep system working at peak performance, cleaned up after himself and put everything back as he found it. I highly recommend his integrity and professionalism. Thank you for a job well done. -
Review 79 (2024-10-22 - Rating: 5)
As always the service is great and highly recommended 1st Choice they service our home and office and always very professional and courteous, never pushy in additional service and overall very pleased with the service we have been getting from them. Thanks Carmello and 1st Choice team -
Review 80 (2024-06-19 - Rating: 5)
Our Techs name was Ronny Miller and He was Excellent and explained everything so we could make a good decision and most importantly an informed decision. Mr. Miller is very knowledgeable and very patient with all our questions. Thank you -
Review 81 (2024-09-23 - Rating: 5)
Dustin was phenomenal!!! He came to my house to address a torn duct and insulation on a/c drain and went above and beyond to address other issues he noticed without being asked. He checked my a/c unit while in the attic and noticed the flow of my a/c unit was not correct. My unit is a 4 ton unit but was set for 5 tons. He also moved some cords that were running on top of the unit and also discussed settings I could use on my ecobee thermostat to make my unit run more efficiently. He is a Rock Star and great asset to the company! -
Review 82 (2024-03-26 - Rating: 5)
He was an awesome technician. He was very knowledgeable, great customer service and did a fabulous job making sure our units were in good working condition!!! I love this company and technicians theyāre all awesome!!! 100% recommend plus their not in it for the money, prices are fair and theyāll present you with the best alternative!!! Plus having the service plan definitely helps especially here in Texas where we have to have ac up and running and we get some cold spells. -
Review 83 (2024-10-04 - Rating: 5)
Once again, they came through with excellent service! Thanks to Miguel and his partner for the quick and thorough installation on my new hvac system, my home is super comfortable š -
Review 84 (2025-01-03 - Rating: 5)
George Miser did a friendly and professional service and answered any questions we had. -
Review 85 (2024-11-11 - Rating: 5)
Scott, did a great job today! He inspected everything, adjusted what needed to be adjusted, changed the filter and prepped us for a successful winter season!!He reviewed evening he did, showed me pictures of before and after adjustments and gave me tips on what to do before next winter. Thank you 1st Choice!! -
Review 86 (2024-08-13 - Rating: 5)
George from 1st choice was friendly and professional. He gave me tips for upkeep and explained every step of his process. Would hands down recommend 1st choice to anyone suffering from the Texas heat and needing HVAC repairs. -
Review 87 (2024-12-20 - Rating: 5)
George was great to work with. Very thorough in his explanation of services and great at setting expectations. -
Review 88 (2024-03-08 - Rating: 5)
Ronnie Miller is simply the best plumber Iāve ever worked with in my residences Cross several cities and across several different houses he quickly diagnosed a problem and showed me how to prevent the problem from reoccurring. Easy to speak to, and very professional! -
Review 89 (2024-12-06 - Rating: 5)
We had a great experience and service from Carmelo Diaz. I definitely recommend your heating and air service from 1st choice! -
Review 90 (2024-08-04 - Rating: 5)
The tech dispatched to my home, George, was an absolute professional, honest, and very helpful. I would definitely recommend this company to my friends. -
Review 91 (2024-06-19 - Rating: 5)
Josh was very thorough with everything he was working on, as well as being excellent in communicating the issues he found. He went above and beyond to make sure I was a satisfied customer. Will use again in the future. -
Review 92 (2024-08-23 - Rating: 5)
Alan did great job. After using other companies I am pleased to say Im glad I shopped around and used them. -
Review 93 (2024-04-17 - Rating: 5)
I have had a great experience with 1st Choice ! You all have been on top of the job. Your technicians have all been very friendly willing to explain everything. I will definitely recommend you all to anyone with Air Condition heating or plumbing problems. Thanks again for your help and I look forward to working with you all in the future when needed ! -
Review 94 (2024-10-01 - Rating: 5)
Adrian was great! He was very friendly and efficient, and did a thorough job. Im very pleased with the service. -
Review 95 (2023-12-04 - Rating: 5)
December 2023:Robby Dollar was my rep for my fall tune-up on Friday. He was extremely thorough/detail-oriented and provided plenty of pictures for me to follow along with as he reviewed my system with me. I continue to be impressed with 1st Choices quality of service. I also just learned that they now offer Plumbing services as well, and already have plans to take advantage of them.First Experience (July 2022):My first experience with 1st Choice was an emergency repair to my AC system which had gone out during the summer last year. I was very impressed with their response time, efficiency, and knowledge. So much so that I signed up for their semi-annual seasonal tune-up plan which Ive been taking advantage of ever since. Each time they visit they continue to provide top notch service. -
Review 96 (2024-05-10 - Rating: 5)
Have an older home and needed some help with a few things and 1st Choice was on top of it. Robby, Maxwell, and Ronnie all showed to fix multiple problems and were first class the entire time here. Provided great communication and customer service. I couldnāt not leave a review because they definitely went above and beyond to get us fixed up. -
Review 97 (2024-12-10 - Rating: 5)
Scott was the technician for my tune up and provided phenomenal service. Extremely polite and honest. I will keep using 1st choice for my AC needs! -
Review 98 (2023-12-02 - Rating: 5)
Robby Dollar was great! He was very personable and knowledgeable. He was able to identify some issues that a technician from another company could not. He explained everything in detail to ensure that I understood the problems. Pricing was very reasonable and absolutely worth it! Thank you Robby! -
Review 99 (2024-12-27 - Rating: 5)
Very professional and explained everything with detail just as always I been with this company for a few years and Iāll keep being a customer for years to come. -
Review 100 (2024-11-13 - Rating: 5)
The service was really good and the small small suggestions by Dustin to maintain the HVAC and his knowledge of basics are really awesome .. recommend this for your HVAC issues or maintenance .. -
Review 101 (2024-04-09 - Rating: 5)
Robby was super helpful, very knowledgeable. Cliff was also extremely helpful in getting my new ac. Glad I went with these guys. The install was went by fast. Had me up and running in a day. Thanks to the installers Chris and Taylor. -
Review 102 (2024-04-17 - Rating: 5)
I had the pleasure of being helped by Rene today! He was absolutely incredible, very kind, very knowledgeable. Couldnt have called on a better company or gotten a better technician. I will absolutely be back in the future for all my plumbing or hvac needs. -
Review 103 (2024-04-24 - Rating: 5)
We called 1st Choice because our AC didnt seem to cool the house properly. Rene showed up on time and was very courteous and knowledgeable. He checked our entire system and gave me tips on how to run our system more efficiently. He suggested some thermostat upgrades but did not pressure us into any purchases. I would definitely recommend 1st Choice and Rene. We will continue to call them for our AC needs! -
Review 104 (2024-07-31 - Rating: 5)
Richard was fantastic! He came in while I was working and was able to get the job done in a seamless amount of time and now our AC is working wonderfully! -
Review 105 (2024-07-02 - Rating: 5)
Mickey took his time in explaining our needs for a new AC unit. There were many options and his transparency through this process was impeccable. Thank you for the dedication and services you provided our family. -
Review 106 (2024-12-13 - Rating: 5)
George was great and he explained all the services plan and offered. He was very professional -
Review 107 (2024-05-17 - Rating: 5)
Robby was very helpful from start to finish. He was knowledgeable and laid out all the options in a clear manner. The entire experience from making the appointment to finishing was enjoyable. I will do business with them in the future. -
Review 108 (2024-11-22 - Rating: 5)
Awesome customer service and awesome job from Adrian Jones the technician that performed my heating tune up. Totally recommended!!!! -
Review 109 (2024-10-18 - Rating: 5)
Robby Dollar was awesome. Very professional and had the knowledge to answer all my question. Was very quick on completing my service of my HVAC system. And help ID potential issues I may have and help get me in the right direction. -
Review 110 (2024-10-31 - Rating: 5)
Everything was great George knows exactly what he was doing I am glad I chose 1st choice as our home Everything service I would highly recommend them for all of your home repair needsI hope I get to keep George as my technician from now on -
Review 111 (2024-08-19 - Rating: 5)
I had a leak and didnāt know where it originated. Josh Aaron didnāt stop until he located and found the leak. He was courteous and personable. -
Review 112 (2025-01-07 - Rating: 5)
Scott Graves was so nice he explained everything in detail to me about my AC unit and made sure that the understood. I would definitely use 1st Choice Air Solutions again. -
Review 113 (2024-08-02 - Rating: 5)
Adrian Jones whom I just had as a technician was excellent. He answered my questions and with professional attitude I come to exspect from 1st air. -
Review 114 (2022-05-18 - Rating: 5)
We just had our home built a year ago, and of course the AC decides not to blow cold air RIGHT as the warranty expires on labor with Airtron. After finally getting a hold of them, we were told they only service our home if we have a membership ($25/month), but it didnāt cover labor. So I decided to look up reviews and call around.1st Choice popped up and they were available to come out immediately so 5/5 on fast service. Price-wise: I have a feeling we are paying more but we didnāt want to play around anymore since itās already 90 degrees and the ac isnāt working. We needed a fast solution.Riley came out and diagnosed the problem quickly, the TXV needed replacement. The part was covered under Carrier warranty, not the labor as is the case many places. Riley recommended two other parts be replaced to extend the life of the unit. He wrote down three quotes, the basic āget it fixed and goā price was $800. The middle was just replacing one of the recommended parts plus the TXV plus a maintenance plan, $1300. And the highest was $1500 replacing all recommended parts plus the TXV and maintenance plan. The maintenance plan doesnāt cover labor (as the pattern goes!) which is $60 each time they come out which is twice a year for unit maintenance.Our problem is the actual part needed to fix the AC isnāt something they carry and needed to be ordered. So for now we have no air, not sure if weāre paying for a hotel or what at this point. Weāre just HOPING the part comes in fast so we can go about our lives.Maybe this reviews helps someone because youāre going to end up paying that labor cost either way. Anything HVAC is most likely expensive in the first place though because of the tools needed to diagnose and perform. But at least with 1st Choice I feel like the quality of work is top notch! Riley is a quality technician both friendly and efficient. -
Review 115 (2024-05-09 - Rating: 5)
Water heater went out and by mid-afternoon it was replaced. Josh and Ronnie were wonderful. They kept me informed and made sure all was in working order an trash picked up before they left. I have used several different plumbers over the years but 1st Choice will be handling all my future plumbing needs. -
Review 116 (2024-10-08 - Rating: 5)
Robbie was great, he took his time to explain to me all the issues he found. I was assured he had everything fixed and ready to go. -
Review 117 (2024-05-15 - Rating: 5)
They are wonderful! Excellent pre appointment and post appointment communication. Josh, the service tech was excellent! He explained everything step by step, wrote on the system the date of install for future reference, and cleaned up afterwards like he hadnt even been there. All in all great experience. -
Review 118 (2024-08-26 - Rating: 5)
My AC unit was not cooling anymore made a service call to 1st Choice, they were able to send out a technician a short time later Tech was able to find the issue and make repairs quickly and professionally..... Im thankful that I did not have to go another night without AC..... thank you Adrian..... -
Review 119 (2024-08-19 - Rating: 5)
Thank you to Carmello at 1st Choice Plumbing Heating & Air Solutions for your assistance with my air conditioners. Appreciate the thorough inspection and detailed explanation of everything. -
Review 120 (2024-07-05 - Rating: 5)
Service was great. Technician was well trained and explained the problem to me very clearly. Very friendly. Hope to see him again with my follow up work to be done. -
Review 121 (2024-06-08 - Rating: 5)
1st choice was awesome from the sales portin with Mickey to the install from Robert. We had one hiccup along the way with the wrong part getting picked up at loading but was correctly resolved. Install looks great the system is operating normally. -
Review 122 (2024-05-02 - Rating: 5)
This was our first time with 1st Choice and they ended up being the Best choice. Our technician Maxwell provided excellent and fast service. He was professional, very knowledgeable, and diligent. We will keep 1st choice on speed dial! Five stars across the board āļøāļøāļøāļøāļø -
Review 123 (2024-04-11 - Rating: 5)
Robby Dollar did an excellent job. He was on time and explained everything. I appreciate his explaining things that I could do to keep the ac system more efficient and last longer. Outstanding service. -
Review 124 (2024-06-28 - Rating: 5)
George and Tyler were very professional and polite. There was no pressure to purchase something on the spot and provided several estimates for me to make an informed decision. I will be a returning customer. -
Review 125 (2024-07-15 - Rating: 5)
Adrian was great as is every technician we have dealt with using 1st choice. Did our annual hvac service and was very informative when i told him some of the possible issues i may be having. Will continue using this company and highly recommend -
Review 126 (2023-08-11 - Rating: 5)
Rafael did an absolutely amazing job and he was so kind and courteous! For background my AC went out when it was 109 degrees outside and it didnt take long for it to get to 90 degrees inside the house! The first company (a competitor) I went to said they needed to order parts and it would take 3 to 4 days just to get the parts in much less the service complete. I called 1st Choice Air and they sent out Rafael within an hour! From the minute he showed up he had a kind attitude and went right to work. Their courier service who brings their parts wasnt working that day so Rafael personally went and picked up the parts himself. He was back at my home within an hour and within a couple more hours he had the system up and running! He genuinely seemed liked he cared about my families situation and wanted to make sure to do right by the customer. 1st Choice was also cheaper than their competitor, faster than their competitor and much easier to get a hold of! I would highly recommend their service and truly commend Rafael for the hard work he did and the care for the customer he showed.Also forgot to mention Danielle who initially took my call and made sure that we were taken care of the same day! She was so helpful and courteous! She was very responsive and gave 5 stat customer service! -
Review 127 (2024-08-19 - Rating: 5)
Dustin Smith with 1st Choice was great! My AC motor was damaged and he repaired it within the day! A life saver in this heat. -
Review 128 (2024-10-31 - Rating: 5)
Adrian Jones did my service, On time, polite and efficient. Gave me a quick run down of my system and let me know there were no issue.. -
Review 129 (2024-04-30 - Rating: 5)
I had to replace my shutoff valve under my kitchen sink. Josh Aaron was the plumber that did this work. He was fantastic! He was courteous and very professional. He did a great job! I highly recommend 1st choice plumbing for all your plumbing needs! -
Review 130 (2024-08-12 - Rating: 5)
Carmelo did a great job explaining everything and was very thorough in the work he did and the time he took to explain the issues to me. I appreciate the set pricing and the multiple options he gave. Highly recommend! -
Review 131 (2024-06-06 - Rating: 5)
Carmello Diaz came and serviced our air conditioner and was very professional and performed the maintenance with little interruption to my time while I worked from home. He informed me everything was looking great. He was in and out and knew what he needed to look at. -
Review 132 (2024-10-14 - Rating: 4)
Scott G. was great. I was pleased with his professionalism and the way he provided a thorough explanation of the work he did. -
Review 133 (2024-01-12 - Rating: 5)
They were great. Our technician, Robby was very helpful and professional. He explained everything very clearly and easy to understand. We got a new AC unit installed. Everyone did a great job -
Review 134 (2024-02-23 - Rating: 5)
We were very happy with Robby as our AC technician. He was very thorough, and walked us through our hvac issues. They were quick to respond to our needs as our ac had quit unexpectedly.The unfortunate part we needed a new AC but cliff was great. He walked us through our options and was great at explaining them. -
Review 135 (2024-06-18 - Rating: 5)
I was out to my house quickly and did terrific job. He presented me with all of the options available to me and let me make my own choices without any pressure. Definitely going to be my go to guy. -
Review 136 (2024-10-23 - Rating: 5)
They were professional and had many great idas for us relating to our air conditioner. Robby Dollar gave great customer service. I would have him do more work if I need it again. -
Review 137 (2024-12-19 - Rating: 5)
Both techs were very professional and thorough. Pleased with the service I received. -
Review 138 (2024-04-19 - Rating: 5)
Robbie Dollar was great. Repaired what the problem was and gave us options on our old system. I asked plenty of questions and he answered honestly which is awesome. Definitely calling back when I need my old system replaced. -
Review 139 (2024-05-17 - Rating: 5)
Our plumber Josh A did great work to take care of multiple items. He was very professional, prompt and skilled. Happy with their service -
Review 140 (2024-05-14 - Rating: 5)
Enjoy working with Robby Dollar as he is very professional and informative giving me all of the details before he begins the work. Also makes sure any of my questions are answered before he completes the job.Highly recommend him for any of your heating and A/C needs. -
Review 141 (2024-02-20 - Rating: 5)
Had plumbing issue at my business and they took care of it in a very professional manner. Their work was very thorough from diagnosis to repair and explained the situation in detail. Andrew Cameron was the plumber who came out and he was the best! Highly recommended! -
Review 142 (2024-06-09 - Rating: 5)
Josh Delivered Results!Communicates clearly and effectively, making it easy recommend Josh and his company to others. Definitely exceeding expectations in a timely manner, from my initial call to the completed plumbing job. -
Review 143 (2024-09-23 - Rating: 5)
Josh was fast and honest and he got me on my way. I really appreciate the service. -
Review 144 (2024-05-03 - Rating: 5)
Company and employee Robby Dollar were very professional and responded to everything in a very timely manner. He seemed very knowledgeable and explained the problem and solutions to our AC unit. Would definitely recommend this company. -
Review 145 (2024-05-04 - Rating: 5)
We are very happy with the service this company provides. Rene came and cleaned our air ducts. He is very professional and precise. He covered our furniture with plastic to help contain the dust while cleaning. His cleanup afterwards was great. He swept and ran a vacumn. Weāve used this company to service and repair our hvac system for several years and have never been displeased. Thanks again to Rene for all his hard work! -
Review 146 (2024-05-09 - Rating: 5)
Robby Dollar was amazing. Not only did he quickly diagnose my problem (fuse touching misplaced aluminum insulation), but he quickly fixed it and assured it wouldnt be a problem in the future. He laid out several options for maintenance plans in the future. There was no pressure at all in his presentation, only useful information. I did end up taking advantage of their service plan.Robby was on time and very friendly. I dont want anyone coming out besides him. He is the real deal! 6/5 stars. We are blowing icicles one again!EDIT: 10/23/23.I went ahead and got my ducts cleaned and some upgrades installed. I remain impressed with this company. All the work was done quickly and efficiently. Robby remains professional, yet personable. These are good folks and I look forward to seeing the results from my new cleaner upgrades.EDIT: 05/08/24Just had my courtesy maintenance done by Carmello. No cost, fast, and professional. He even changed my filters for me. He made me aware of a potential issue, but assured me I had time to make a decision. I opted to not take action just yet and he didnt pressure me one bit. He gave me a quote for when the time comes, at my request. If you want quality service that wont high-pressure sales pitch you...just use these guys. I know I sound like a spokesman for them (Im definitely not affiliated with them in any way except as a customer), but they are just this damn good. -
Review 147 (2023-09-01 - Rating: 5)
Our fan motor went out today, and the technician, Rafael, showed up promptly, was very personable and knowledgeable, and made sure everything was handled before he left.I had some questions after the fact, and Caleb was great about contacting me and answering all the questions I had too. He never became frustrated with me and handled everything very professionally.If you need an HVAC company or want to get scheduled for a maintenance plan, I highly recommend them. The owners are meticulous and demand nothing but the best from their employees. Simply put, theyāre awesome and really know how to run a business. -
Review 148 (2024-10-08 - Rating: 5)
Very fast and efficient serviceTechnician name Dustin Smith.He deserves 6 stars. -
Review 149 (2023-11-29 - Rating: 5)
Robby Dollar did a great job making sure everything was functioning properly. He identified the cause of an issue with our unit and he has a solution! I appreciate him explaining everything and he was quick! 1st choice is always reliable. -
Review 150 (2023-05-09 - Rating: 5)
Overall I had a great experience. I called later in the afternoon expecting to get an appointment within the next 1-2 days, and they were able to send someone out the same day. Rafael was my technician and he did an awesome job when he arrived. After doing his diagnostics check I informed him that the problem could be due to a configuration change on the thermostat, and with that information he was able to quickly fix the air, and he also identified other items that needed to be addressed. He wasnāt pushy or trying to be a salesman but gave me all the information so I could make an informed decision. Definitely much appreciated. -
Review 151 (2023-12-01 - Rating: 5)
The quality of our service today was excellent. Caleb and Rafael were prompt, communicative, efficient, and professional.They were able to get my furnace functioning properly same day before my out of town guests arrived for an extremely reasonable charge.Thank you again guys for keeping us warm. Looking forward to working with you again for our annual HVAC tune-up. -
Review 152 (2024-01-12 - Rating: 5)
Always thorough service. Robby did a terrific job with my Heat Pump tuneup and pointed out items I need to be doing myself to help keep my system functioning at its peak. He also thoroughly explained upgrade options I will be considering in the near future. -
Review 153 (2024-09-16 - Rating: 5)
Both Adrien and James were great! Both were very knowledgeable and professional. -
Review 154 (2024-12-23 - Rating: 5)
Weāve had first choice come out multiple times and I even have their membership now. Every tech theyāve ever sent out has been great. Thank you Scott Graves for your excellent service!!! -
Review 155 (2024-05-08 - Rating: 5)
I called for service and 1st Choice sent Rene out the same day. I had an over serviced AC unit that was short cycling and causing significant humidity in the house. Rene was professional and gave me the answers I was looking for. He resolved my AC issues and I will highly recommend him to anyone that needs HVAC work. -
Review 156 (2023-09-18 - Rating: 5)
I was very satisfied with the work Jacob and Ronnie did on my waterline. They were very professional, answered all my questions. Fixed my waterline in a timely manner. All around great quality of work. I will definitely call these guys back if I need them in the future. And I will be recommending them to my friends.Thanks Ronnie and Jacob for taking care of me . -
Review 157 (2024-06-06 - Rating: 5)
Been having issues and gremlins in my system for the last couple of weeks but George has been a big help with it. He always told me what he was doing and how it would work with my system. Hopefully now my system will work without issues but he did say what the next step would be if the gremlins come back. Either way they are first people I call from now on. -
Review 158 (2024-04-27 - Rating: 5)
I had Robby out today to evaluate my HVAC system and Josh out to test multiple plumbing systems at my home. They were both very professional, completed the work promptly and provided solutions multiple solutions for my concerns.I recommend them if you have an HVAC of Plumbing need -
Review 159 (2024-02-28 - Rating: 5)
Very satisfied. This is the first time using 1st choice and had the having Mr Rafael service our unit. He did a very good job and got it fixed fast and made me feel so comfortable speaking to me in Spanish I highly recommend hiring them for your needs -
Review 160 (2024-05-03 - Rating: 5)
I have to say in these times when customer service has been on an incline, Joshua, Aaron, at first choice plumbing has renewed my faith in customer service. He was honest on time and very efficient on handling my plumbing problems in my house. I highly recommend using them for any service that they can offer. Thank you, Joshua. -
Review 161 (2024-04-28 - Rating: 5)
Robby Dollar was very helpful and knowledgeable. He fixed my ac issue and informed me on how to maintain the unit for the best results. I was grateful to have immediate assistance. -
Review 162 (2024-06-25 - Rating: 5)
Joshua with 1st Choice Plumbing did a great job checking out all of our plumbing. He put my mind at ease to let me know my system was working properly. Great service and very professional tech!!!! -
Review 163 (2024-05-03 - Rating: 5)
Rene Rangel is always courteous and is very professional. He has serviced our systems multiple times and we couldnāt be any happier with the service provided. Highly recommended! -
Review 164 (2024-06-21 - Rating: 5)
Robby performed our bi-annual check up on our system they installed 2 years ago. Robby is very professional, courtesy, and quick with our service. Our main drain was clogged, he took care of that as well. I highly recommend 1st Choice -
Review 165 (2024-04-17 - Rating: 5)
Our air conditioner went out and we called 1st choice in the afternoon, they came out the next day. Robbie diagnosed the problem and had us up and running the same day. He did a great job and explained everything well. -
Review 166 (2024-04-25 - Rating: 5)
Michael was very courteous and professional and took the time to explain my A/C problem to me in a manner I could understand. I would not hesitate to contact 1st Choice Air Solutions again with any problems that arise in the future. I would also recommend them to anyone in need of service. -
Review 167 (2024-06-14 - Rating: 5)
1st Choice went above and beyond what was required of them. They did a wonderful job and they are definitely my plumbing company for all future needs. Thanks so much Maxwell and Ronnie!! -
Review 168 (2024-08-30 - Rating: 5)
Camello found our issue right away and provided further insight on how to maintain our unit through their maintenance package. -
Review 169 (2023-06-21 - Rating: 5)
Incredible experience! Robby Dollar is fantastic! We received service within 45 minutes of our call. A full accessment was performed and we were informed of all the issues, shown pictures of them, educated on our system setup, and offered both reactive and proactive solutions. The best possible scenario for service! We selected the membership plan on top of our service as well as the proactive solutions offered, which will save us a lot of money in the long run. We are definitely looking forward to our membership benefits and excited we finally found a great A/C company! -
Review 170 (2023-08-21 - Rating: 5)
1st choice came to our rescue when we lost our down stairs unit making our house unlivable-not only did Caleb come to our house to see the state of our unit, but as it was obvious it couldnāt be fixed he worked hard to find us financing that would fit our budget-then his crew came in and tore out the old unit and did a outstanding job -and quickly I might add -and had the house cooling in about 6 hrs -I worked construction for 15 years and this team was over the top-not in completing the work but also insuring the house was kept clean. Very professional and thatās not always the case these days. I have a hard time trusting people and companies but 1st Choice has my loyalty and praise.again thanks to Caleb-Brandon-Gabriel and the rest of crew for outstanding workSteve Schlesinger -
Review 171 (2024-10-31 - Rating: 5)
Alan came out to service our two units and prepare for the change in seasons. He was professional, friendly and respectful. Thanks so much First Choice -
Review 172 (2024-01-17 - Rating: 5)
Robby was amazing and trustworthy! He was incredibly efficient, hard working, and thorough in his assessment of what needed to be done. Issues with a heater is very stressful during a winter freeze, but this was very non-stressful. Highly recommend!! -
Review 173 (2024-05-15 - Rating: 5)
1st choice plumbing responded quickly to my plumbing issue (clogged drain). Cleared my drain for a reasonable price. The technician, Maxwell Reardon was courteous, knowledgeable and throughly explained the problem. Highly recommend. -
Review 174 (2024-03-16 - Rating: 5)
Michael Caldwell did a great job showed up on time. Got the job done. Let me know what was going on through the whole process, Made me aware of other things that could make my system run better in the future. Had a great experience with Micheal and Caleb thank you guys. -
Review 175 (2024-05-01 - Rating: 5)
Joshua Aaron did a great job and took his time explaining the pressure testing he did. Furthermore, he helped cross off some other items that may have been the issue for my house. Very professional. -
Review 176 (2024-12-19 - Rating: 5)
RAdrian friendly answered my questions and easy terms to understand.On time and appreciate the fact they dont stand right in front of the door. Always have picture IDIll use them again 100 percent!!!Hes was pleasant and courteous. -
Review 177 (2024-09-01 - Rating: 5)
George was fast arriving. Solved the problem and gave me alot of info about my system. Very nice and respectful. -
Review 178 (2024-05-14 - Rating: 5)
Ronnie with 1st choice plumbing was punctual and did a fantastic job removing our saddle needle valve. Heās been to our home several times with impeccable service!!! Thanks Ronnie!!! -
Review 179 (2024-04-29 - Rating: 5)
Quick to arrive, gave a complete review of system status, friendly and professional. Thanks!A few months later had a review of water system as part of membership, Josh Aaron did that and was friendly and efficient. -
Review 180 (2024-02-10 - Rating: 5)
Robbie did a great job with our service appointment today and took the time to ensure I understood everything he was doing. I appreciated his friendly demeanor and honest assessment. -
Review 181 (2024-06-17 - Rating: 5)
Robby Dollar performed our springtime 2024 checkup with the good humor and expertise weve come to expect. Personable and knowledgeable, Robby handled the inspection and our areas of concern quickly and with thoroughness. It is a pleasure dealing with him and 1st Choice. -
Review 182 (2024-02-07 - Rating: 5)
Ronnie is an upfront professional. He helped me understand what he was going to do and why the price behind his work. Very efficient and easy to talk with. Like him so much, I have him a box of Girl Scout cookies!! -
Review 183 (2024-10-04 - Rating: 5)
Mr Adrian Jones was available the very same today , he was very professional, prompt and honest. Thank you -
Review 184 (2024-12-03 - Rating: 5)
I have used 1st Choice for maintenance and installation of our new systems for some years now. They seem to not over sell and provide good service. Scott helped us yesterday and went above and beyond to correct the issue. Highly recommend as an HVAC vendor. -
Review 185 (2023-11-29 - Rating: 5)
This was a great experience. I had a gas leak that turned out to be a bigger gas leak situation. I called multiple companies and luckily found this one to get here the quickest. Andrew walked me through every step of the process. Was very thorough with the quote and everything he was doing throughout the day. He never made me feel pressured or rushed. They helped me get through the inspection process from the city same day, which I hear is rare, and he came back today and did a final triple check. Communication was always clear. They were respectful. I hope not to need them again soon but if I do have an issue, no question who I will be calling. -
Review 186 (2024-03-15 - Rating: 5)
Rene was awesome during the Spring tune-up appointment. He explained everything to me thoroughly and advised me on a few items to help save on my electric bill. 1st Choice Air Solutions has the BEST technicians! -
Review 187 (2023-12-08 - Rating: 5)
Had a musty smell coming from my ac. I called 1st choice at 9am and they were there by 11am! My technician Robby Dollar was very helpful and informative. Gave me a thorough walkthrough of what was likely causing my issue and a speedy fix. Strongly recommend -
Review 188 (2024-12-17 - Rating: 5)
Adrian was friendly and knowledgeable about our HVAC system, quickly performed the maintenance check and gave us a full report. -
Review 189 (2023-09-08 - Rating: 5)
We have used 1st Choice since 2021. Every time we have ever needed anything, it was always same day service. The tech Robbie Dollar is always polite and explains everything in great detail. This company has always been more professional, more helpful, and more understanding.This company 1st Choice has high quality high standards that beats all the rest with a high degree of excellence! This company is one you can trust! They understand! They are very knowledgeable and extremely trained. Excellent service everytime.Robbie Dollar you are the best! -
Review 190 (2023-07-08 - Rating: 5)
Our AC stopped working and lucky for us they sent Robby Dollar our way. He was courteous and knowledgeable. Initially he had to order a part for us, he didnāt think it would arrive until Saturday, meaning we wouldnāt have AC until Monday. He went above and beyond by calling in if the part had happened to come in early and it did! He called us immediately and came over to fix it. He work a little after hours but he did it with a smile. Thank you for hiring such great team members. -
Review 191 (2024-04-30 - Rating: 5)
1st Choice did an awesome job replacing my HVAC units. My old one died yesterday morning and we called and had Ryan come out to give us options on replacing it. Heās was nice and knowledgeable and gave us great options on new units. He was able to schedule our new install for today and Miguel and Robert arrived at 8 am to get started. They were awesome and answered all my questions and worked to install my new units with no issues and left my home as clean as it was when they arrived. I definitely recommend using 1st Choice if you need service or new installation!Update on second visit with 1st Choice*Robby and Carmelo came out today to perform a 6 month checkup on our HVAC system and they were super friendly and informative. They got it checked out and charged up and weāre very happy with our choice to use 1st Choice. We also had Josh stop by to check on our plumbing and heās an intelligent technician who knows his stuff and was totally honest about what we needed and didnāt need. He gave us a great quote on a new water heater and a few other things we need. I couldnāt recommend 1st Choice enough for all your HVAC and Plumbing needs, thanks again guys! -
Review 192 (2024-12-31 - Rating: 5)
Staff is always knowledgeable and courteous when they come out. Iāve used 1st Choice many times and Iāve always been thoroughly satisfied.