Carters Plumbing, Heating & Cooling of Farmington Hills

Located in Farmington, Michigan

Address: 21525 Hancock St, Farmington Hills, MI 48336, United States

Phone: +1 248-617-1863

Rating: 4.9

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-09 - Rating: 5)
Carters Plumbing is fantastic!! The spout in our bathtub flew off yesterday and I called to see if someone could take a look at it to determine the issue. Less than 24 hours later, a plumber named Jordan completely replaced the spout with a brand new chrome spout and it actually works now. Carters Pluming is fast, reliable, and best of all - they have integrity. We will definitely use them in the future for all of our plumbing needs!

Review 2 (2024-07-29 - Rating: 5)
Dave and Brandon do a great job, they did a complete replacemnt of all cast iron basement drains to PVC and Brandon completed custom plumbing for rain fall and water jet shower system. Very detailed oriented and knowledgeable. Fyi, NO FREE QUOTES

Review 3 (2024-09-01 - Rating: 5)
Zach gave me the best service experience EVER!! He was courteous, knowledgeable, and efficient. From walking me through a couple of things on the phone the night before my appointment to ensuring I felt comfortable with all he did, Carter’s earned my business always moving forward! Special thank you to Emily as well. Great group of people!! ☺️

Review 4 (2024-08-10 - Rating: 5)
I seemed to get a bit too impressed with my skills accomplishing quite a few tasks lately. I attempted to replace an instant hot water heater and got so close, alas, it wasn’t in the stars. Final connections sprung a leak. I called in for reinforcements (as my “guy’s” were both out of town. I spoke with a lovely young lady when I called Carter’s Plumbing. Despite her computer trying to prevent me from getting the assistance I needed, the young lady persevered and was able to schedule an appointment for me right away. Within an hour and a half, Joel arrived (called from office to verify, along with a text - pretty nifty). He made an assessment of what was needed and got right to quotes, review, approvals, and then right to work. Skilled, polite, confident, friendly, and capable. Prices were fair and reasonable. Joel made certain all was in proper working order before leaving - you’d be surprised how uncommon that is nowadays. I would highly recommend Carter’s Plumbing and Joel as your plumber.

Review 5 (2024-09-13 - Rating: 5)
Tyler came and fixed our sink and our toilet that was running quickly and efficiently. He completed a thorough assessment and took care of both jobs right away. We are incredibly pleased with the results. Tyler knows what he is doing, and he is incredibly friendly too.

Review 6 (2024-08-24 - Rating: 5)
Excellent service and extremely knowledgeable and efficient. Did the jobs in a timely manner and we are very happy with Mat Tulip and Carter Plumbing. Would never call anyone else. Can’t wait for him to do the hot water heater and my washer/ dryer in the kitchen!!! See you soon Mat! Thanks again. Kathleen and William Harrington

Review 7 (2024-07-30 - Rating: 5)
I had a plumbing emergency today, after normal business hours. I called Carter’s and Emily was very kind and reassuring, and was able to get someone out to me within an hour (my service window was 5:00pm to 10:00pm, but he got here around 6:00pm). Jordan B. was very professional, courteous, and knowledgeable. He was very clear about what work he was performing and why, and up-front about the cost. He did a very thorough job (as well as cleanup), and explained the additional service that he recommended I follow up with, without coming across as “pushy”, or trying to “upsell”. I could tell he really cares about the work he does, making sure his customers have a clear understanding of the issue at hand, and are satisfied. I’d give him 10 stars if I could 🙂 thank you Carter’s! You will definitely be my first call next time!

Review 8 (2024-08-29 - Rating: 5)
Mark was very friendly, conscientious and professional!! He did a great job both times he came into our house. He would be someone I would request to come back for other work. I would recommend him to family and friends.

Review 9 (2024-08-20 - Rating: 5)
Wow! Josh with Carter’s Plumbing was wonderful! Not only did he fix my immediate problem quickly and effectively, but he answered questions with honesty and reason on other issues I may be facing in the near future. He is a respectful person who knows his trade, and I wouldn’t hesitate to call on Carter’s again.

Review 10 (2023-09-05 - Rating: 5)
Moved into our home on labor day wknd. Typical old house issues arose quickly. Called several plumbers with no responses until Carters plumbing. They called us back and was able to send out Matt.Matt spent ALLLL day at our house not only fixing the no shower issue we originally called him out for which was more extensive then we even knew, but he also fixed the kitchen plumbing and installed a new hot water tank. If Im being honest Matt was one of best technicians Ive ever had for any service Ive ever needed point blank. He was courteous, friendly and worked right thru all day long. He was conscious about the floors wearing protection on his shoes and his cleanup after on every job was pristine. He even took all junk away with him! Most any companies never do that, they leave it for you to deal with on top of the mess. Everything works great and we now can shower, n use the kitchen sink. Perfect job and matt represented his company well. Prices were fair and yes the service fee was higher for it being a holiday but Id say it wasnt unfairly priced at all. We signed up for their yearly membership which saves us 10% across the board and some off the service fee. Did I mention they were the ONLY ones to call us back!! I will use Carters and matt specifically for now on. We have more to do but this got us up and running and great peace of mind. I cannot say enough about this company and matt. Customer for life as long as the service stays top notch as it is. 5 stars are hard to earn, they EARNED it and more. Oh and he even took the time to look over a few things with me after working all day. It was great to meet you Matt and appreciate everything you did for us.

Review 11 (2024-09-06 - Rating: 5)
Jason was friendly, courteous and very knowledgeable. Not only did he fix my current issue, he pointed out some other things that, in an old lake cottage, should probably be upgraded. Not a hard sell either, which I appreciate.Weve used another company for years, but I had problems with them and didnt know who to call. I read great reviews on Carters Plumbing and am extremely happy with my decision to call them!

Review 12 (2024-07-31 - Rating: 5)
Alex was very efficient. He quickly diagnosed and fixed the problem, and was transparent about costs and what he was doing. He answered all of my questions and was very professional. As a first time homeowner, plumbing issues are scary, so finding a plumber I can trust is huge. 10/10, will call Carter’s with any plumbing issues in the future!Edit: I had to call back for a related issue, and again, Alex was efficient, professional, and performed quality service. Carter’s was very easy to work with to schedule an appointment, and Alex was very prompt, arriving both times at the start of the appointment window. The work was well-done and well-explained both times. Thank you Carter’s, and thank you Alex!

Review 13 (2024-09-06 - Rating: 5)
I was constantly asking questions, which he answered in a way anyone could understand! He was very informative , very polite and yes he went that extra mile!!

Review 14 (2024-07-30 - Rating: 5)
Carter provided prompt service for my water heater. From my call to the plumber showing up it was only an hour or two.Jason was very polite and professional! He had the water heater up and running shortly after arrival. We discussed some future services that we will eventually need and provided written estimates. I appreciate the prompt service, clear communication, and resolution of the issue with some insight into future services required. I don’t plan on using any other plumbers in the future!

Review 15 (2024-07-29 - Rating: 5)
Brandon H did a fabulous job of coming in and fixing the problem we had with the drainage on our laundry tub after another plumber from a different company came in could not fix it and wanted an additional $1400 to have it jetted. Brandon‘s H and the Carter company charged us $259 compared to 299+ another $1400 from another local company. Brandon deserved five star rating plus plus plus as he was fabulous explained everything and was so good about getting locating the problem and getting the job done! Nice to have our clothes washer back in operation!

Review 16 (2024-08-17 - Rating: 5)
Joel was very knowledgeable and helped me identify the source of a leak from my toilet. He also helped with some suggestions for a shower head in another bathroom. I will definitely use them in the future to replace a toilet in another bathroom and for any of my plumbing needs. Thanks Joel for solving my issues. Your were amazing!

Review 17 (2024-09-13 - Rating: 5)
Josh came on time and diagnosed the problem right away. He was professional and knowledgeable about the problem with my leaking shower head. Nice and pleasant personality. He had the necessary parts and properly fixed the leak. He stayed to make sure it was done properly and even applied some extra caulking for added security. Would recommend...

Review 18 (2024-11-12 - Rating: 5)
I had a situation where I had to have Carters come out for a second opinion on another company. Eric came and was so nice and professional. I fired the company that was onsite because Eric ensured me he could get the problem fixed right!

Review 19 (2024-09-04 - Rating: 5)
Trevor worked hard all day. He was very polite and conscientious about his work. He replaced a complete tub faucet and shower housing in our second floor tub. Even though he had to cut a hole in the closet, he was very meticulous about cleaning up the area when the work was complete. On the first floor, he repaired a toilet. The phalange was cracked and hediscovered the original had been cracked and left in place by a previous plumber. In order to fix the toilet properly, he needed to rebuild the pipes in the basement. By the end of the day, everything was in working order, and the house was clean again.Trevor did an awesome job, and I would highly recommend him for future plumbing work.

Review 20 (2024-07-29 - Rating: 5)
I called Carter’s Plumbing for garbage disposal repair. The next day, they sent Chris! What a wonderful person. He did a great job and even told us that the pipes under the sink were improperly installed- he installed new pipes and a new garbage disposal and it was very quick. Chris is also very friendly and nice!We will be using Carter’s plumbing services in the future !

Review 21 (2024-08-07 - Rating: 5)
Danny from Carters Plumbing did a great job on a recent issue I had at my house. He was on time, quick to assess the issue and explain exactly what happened while making the best effort to prevent it from happening in the future. I will continue to use Carters in the future.

Review 22 (2024-08-01 - Rating: 5)
Josh fixed my water problem in just a few hours. He was very friendly and knowledgeable and had all the equipment to get it done on the spot. High quality work and worth every penny. Thank you Josh and Carters plumbing.

Review 23 (2024-09-10 - Rating: 5)
I called due to my kitchen sink leaking and they came same day! Derrick was our plumber and was so so so kind! He even pet my cat and dog which as a pet moms means a lot! He explained everything to me and talked me through the plan to make our ei was okay with it. I cannot say enough good things. Ive been using this company for all my plumbing needs and will continue to do so!

Review 24 (2024-09-09 - Rating: 5)
Jordan, was very perfecional. He quoted us a few different plans with reasonable price scale. Quick replacement of our kitchen sink, installed a turn off valve, and resealed everything. Jordan cleaned up after himself! And done in no time. GREAT!

Review 25 (2024-09-04 - Rating: 5)
Mark did an excellent job and was able to fix all our plumbing issues! He was extremely knowledgeable, friendly, and explained everything he did to fix the problems. I highly recommend him!

Review 26 (2024-08-09 - Rating: 5)
Jordan did a great job replacing our garbage disposal and kitchen faucet. Very friendly and professional, we’d use Carter’s again. He didn’t have to leave for additional parts and got the job done well and quickly.

Review 27 (2024-08-07 - Rating: 5)
Tyler is incredibly gifted in his work! His kindness and dedication to solving our plumbing issues helped ease our minds and the finished product exceeds our expectations! 10/10 service indeed!

Review 28 (2024-08-28 - Rating: 5)
The only reason I’m giving 5 stars is because there isn’t an option for 6! Did in 5 minutes what I spent an hour attempting. Also gave a lot of great advice on upgrades (which I asked about) and some great tips on maintenance. Even went so far as to give me some advice on how to replace the fixtures. Awesome service!

Review 29 (2024-07-29 - Rating: 5)
Matt was awesome as usual. Always professional, knowledgeable, efficient, provides a detailed explanation of what hes doing before he does it, and delivers a high-quality work product. Carters are my go to plumbers! Highly recommend.

Review 30 (2024-08-27 - Rating: 5)
Derrick was friendly and explained both of the issues and the recommended repairs in clear and concise detail. We opted to have both issues repaired, and they were resolved the same day. A bit pricey, but that seems fairly standard these days.

Review 31 (2024-08-28 - Rating: 5)
We have to change the gas line for dryer from copper to galvanized pipe. Josh worked with us to simplify and determined a more economical approach. He has to remove some shelves for access but restored to be functional. He is friendly and knowledgeable.

Review 32 (2024-07-27 - Rating: 5)
Carters plumbing of Farmington hills was awesome. Zach the technician was very respectful polite and courteous. He replaced my leaking water heater without any issues. Thank you Carter’s plumbing you and the people working for you are the very best.

Review 33 (2024-08-03 - Rating: 5)
Jacob couldn’t have been kinder. He couldn’t have been more pleasant. He couldn’t have been more efficient. He was just great. Took care of our emergency problem and cleaned everything up as well. Would highly recommend using him without reservation. I know we will be using him again in the future as needed for our plumbing needs.

Review 34 (2024-08-13 - Rating: 5)
Alex did a great job for us! He installed two new water faucets and replaced the spout on a bath tub. He was friendly and professional. We highly recommend Carters Plumbing!

Review 35 (2024-09-09 - Rating: 5)
Mark did a great job. He was friendly and professional. I will definitely call if I need plumbing service in the future. I highly recommend this company.

Review 36 (2023-09-11 - Rating: 5)
Jason came promptly. He made a crazy day better by fixing are exploded whole house filter. He was knowledgeable, helpful, and did a great job. He listened to the suggestions my husband wanted done where others did not. He was rather entertaining to talk with also. His quick funny comments had us laughing after a stressful time. So i would highly recommend him. Everything this morning works great. It looks pretty, clean, and now has extra shut off values. I like the purple color. Great job

Review 37 (2024-08-09 - Rating: 5)
Kyle was great and professional person. But the price charged. From this company was way over what i wanted to pay. I did get cheaper estimate from several companys but went with carters plumbing or they would charge me $89 just to show up.

Review 38 (2024-07-26 - Rating: 5)
If I could give Josh 6 stars I would. He came to install a couple toilets and check some outside faucet valves but we also had a dripping sink and he stayed so I could run out to get a new bathroom faucet. Such a nice guy and quality work!

Review 39 (2024-08-26 - Rating: 5)
Zack was friendly and professional. He also liked our dog. This was a small job - installing a new bathroom faucet. Zack cleaned up the work area and finished within the time that he had estimated it would take.

Review 40 (2024-06-06 - Rating: 5)
I recently had the pleasure of using Carters Plumbing of Farmington Hills to install my kitchen faucet, and I couldnt be more pleased with the service I received. The service technician, Jordan, was exceptionally professional and detail-oriented. He ensured that the installation was done perfectly, paying attention to every little detail. The entire experience was smooth and efficient, and I am very satisfied with the results. I highly recommend Carters Plumbing for anyone in need of plumbing services. Great job, Jordan and the team!

Review 41 (2024-09-08 - Rating: 4)
Trevor was great! Very professional company. However unable to give a full 5 stars. The outside clean out was left with the lid off and open. Otherwise great service.

Review 42 (2024-09-01 - Rating: 5)
Mat Tulip was an excellent problem solver. He figured out the cause of the leak and listened to my questions. He explained possible solutions and did a thorough job working and cleaning up.

Review 43 (2024-08-02 - Rating: 5)
Josh is excellent and provided top notch service! He is very knowledgeable and diligently addressed all my issues/concerns. I will certainly use Carter for any future plumbing needs!

Review 44 (2024-08-27 - Rating: 5)
My plumber was named Columbus. He was great in explaining the issues and what it took to repair it. He was very trustworthyhe provided the physical proof that supported what he said was the problem. I will use the going forward.

Review 45 (2024-08-23 - Rating: 5)
I use Carter’s for any plumbing issues, and they always do a great job. Tyler was at my office today to replace a toilet. As always, friendly, capable and easy to work worth. Thanks!

Review 46 (2024-08-23 - Rating: 5)
Derrick was great! He helped me with a clogged kitchen sink and gave me quotes for work that I requested. He was very professional and kind. Thank you!

Review 47 (2024-08-06 - Rating: 5)
Zach as very competent and professional. Hw was able to fix where the leak was coming from. . I will definitely use Carter plumbing for any future plumbing needs

Review 48 (2023-06-23 - Rating: 5)
Top service all around. Called for a leak, service desk gave me high priority. Technician was out in a couple hours. He was extremely friendly and explained everything he was going to do. He quickly made the repair and cleaned up. The service from Carters Plumbing and our plumber Mark was absolutely the best. I highly recommend this company.

Review 49 (2024-08-07 - Rating: 5)
Very professional. Explained all aspects of the project. I was able to solve my problems and get results. Jason and Carter’s plumbing came through for me. Appreciated.

Review 50 (2024-08-05 - Rating: 5)
Columbus was amazing and a lifesaver. He quickly solved my problem when I really needed it and couldn’t do it myself. Would highly recommend. I am so thankful for Carters and Columbus!

Review 51 (2024-06-07 - Rating: 5)
Chris was out and gave us an honest evaluation of a problem area we are having. He made his recommendations and we will have him back when the timing works for us. He also installed a new faucet on our bathroom remodel project and did it in a timely and neat fashion. He was great to work with and we will call again in the future.

Review 52 (2024-08-31 - Rating: 5)
Zack was everything you’d expect from a team of courteous and professional individuals. Hats off to all at Carters Plumbing, from technicians to phone teams. Highly recommend

Review 53 (2024-07-26 - Rating: 5)
Brandon did an amazing job handing the repairs of our kitchen sink and bathtub! He was efficient and explained everything he was going to do before he started. Thank you for the help!

Review 54 (2024-09-05 - Rating: 5)
Chris is a very good plumber. He diagnosed the problem squarely and solved my leakage problem. He was prompt and very respectful and communicative.

Review 55 (2024-08-02 - Rating: 5)
Jakob was very efficient in replacing the 2 sump pumps that had been installed 4 yrs ago. I appreciate his efficiency and friendly personality.

Review 56 (2024-08-29 - Rating: 5)
Mason easily cleaned out our plugged drain. He took the time to explain ways of preventing it from happening again. He even gave me a few do it yourself tips. I recommend him for your plumbing need.

Review 57 (2024-06-04 - Rating: 5)
Matt came out next day to look at our toilet issue. He was able to quickly diagnose the problem. He walked us through every step of the repair to make sure we knew what he was doing and the cost. Matt was very friendly and did great work. I already have him scheduled to come back for some additional work we are in need of.

Review 58 (2024-06-07 - Rating: 5)
Tyler arrived in a timely manner and was professional.. He went above and beyond my expectations to replace the outside faucet and repair and replace the master bathroon shower faucets. I would recommend and use Carters plumbing again. Awesome job. Thank youSue M

Review 59 (2024-06-04 - Rating: 5)
From the time I contacted Carters to the very end it was nothing but perfect. The office staff was wonderful and Zach S. was great including his helper. Very pleased with the service and knowledge. Will be using them again in the future.

Review 60 (2024-09-04 - Rating: 5)
Ethan did my repairs on my outdoor water sprockets and broke everything down into detail about the job and future considerations with other dwelling pipelines. Thanks for the fine job and the prompt service.

Review 61 (2024-09-09 - Rating: 5)
So the technician Zach and his Apprentice Justin they came by and the surveyed the situation very detailed explanation of of what may and may not happen very professional friendly and I would recommend them to anyone that has Plumbing issues.

Review 62 (2024-08-19 - Rating: 5)
Excellent experience and customer service. Zack and Cody were very professional. They were super helpful and explained everything in detail.

Review 63 (2024-08-11 - Rating: 5)
Chris was straight to the point and fixed our issue immediately. He explained what he was doing and how to avoid it happening again. Thanks for the great and fast service.

Review 64 (2024-08-15 - Rating: 5)
Very professional and friendly straight to the facts. Completed the job timely and did a great job. I will hire Derrick again for other plumbing needs.

Review 65 (2024-06-10 - Rating: 5)
I highly recommend Carters. They do great work! Every time I use them it seems to be an emergency and every time theyve come to my house the workers have been very nice, professional, and thorough. Theyre on my speed dial for plumbing issues. They go above and beyond. Cant say enough good things about them.

Review 66 (2024-07-31 - Rating: 5)
Derrick was absolutely amazing, very respectful and pleasant. My wife and I really appreciate his time and work. Recommend

Review 67 (2024-08-29 - Rating: 5)
Mark C #8 was wonderful. He was very nice, and knowledgeable. I would definitely recommend Carter’s Plumbing.

Review 68 (2024-04-05 - Rating: 5)
Zach was AMAZING!!! Did incredible work, explained everything in detail was efficient and friendly. Cleaned everything up well after they were done , probably better than before they started. Cannot say enough good things. Will never use any other company again. Don’t hesitate, call them!

Review 69 (2024-06-07 - Rating: 5)
Zach was above fantastic, very informative, helpful and a delight to talk to. His professionalism stands above all and made me a permanent customer of the company. Zach deserves a raise due to positive energy and loving his job! Let’s go Zach and the team at Carters plumbing.

Review 70 (2024-03-22 - Rating: 5)
If you need a plumber call Carters Plumbing. I just had them in my home to repair a leak that was under the house. It was a job that was big to begin with but just kept getting bigger. We had much more than 1 leak. It was a 2 day job. Matt was our plumber. He was absolutely wonderful. He was very professional and in the end left the areas he worked on virtually spotless. I mean you would not know that he had just jackhammered cement and dug up pipes. Matt never showed any signs of frustration as I know it was a frustrating job. I was comfortable having him in my home. Which for me is very important. He explained everything he was doing and why and answered every question I had. It was not only Matt that was incredible it was everyone I came in contact with. They all went above and beyond to make sure they left us happy and comfortable. Thankyou Carters Plumbing for a job well done!

Review 71 (2024-05-21 - Rating: 5)
I had a backed up drain need service right away there was a fee of 150 which I wasn’t to enthusiastic about however Trevor came and he was very knowledgeable about his craft he took time to educate me on what was actually going on. Trevor has a very relaxed and relatable personality. He even reminded me to ensure I had sewage and plumbing included on my homeowner insurance great guy he’s definitely an asset to the company!!!

Review 72 (2024-04-19 - Rating: 5)
After calling a few plumbers that specialize in Dental Office Plumbing, and them all being booked, I got the number to Carters! They were very helpful from the start and got Nick to come out super quick, within the hour. From the start he knew everything about our equipment and how it all works! He explained in detail what needed to get done and went above and beyond to help us fix it, so we can back up and running. I Highly recommend Nick and Carters!

Review 73 (2024-09-03 - Rating: 5)
Zach S did an excellent job resolving a plumbing issue. Very kind and friendly - highly recommend!

Review 74 (2023-08-29 - Rating: 5)
Carters Plumbing installed a tankless water heater in my home a couple years ago (which has been working flawlessly). Since then, Ive used them for all my plumbing needs. Recently I had some issues requiring excavation and repair/replacement of pipes under some landscaping in front of my house. Unfortunately, this was very near the roots of an essentially irreplaceable large, mature Japanese Maple tree that could have been killed with indiscriminate digging. Though no guarantees could be given, Josh W. and his assistant took immense care in making certain that the tree survived, while at the same time assuring that the job was performed correctly and in a timely fashion. A sizeable mess was generated during the project; however, after the job was finished, one could hardly believe that anything had even been done since they left the site in excellent condition. This was a complicated job that could have been mishandled at numerous stages. However, Josh W. and Carters Plumbing diagnosed and treated each step quickly, correctly, with diligence and care, and at a reasonable price. I would highly recommend Carters Plumbing for your needs.

Review 75 (2024-09-06 - Rating: 5)
Arrived quickly and was able to install the bidet seat as well as replace the fill valve. Would recommend 100%

Review 76 (2024-08-17 - Rating: 5)
Columbus was amazing….a honest plumber with concern for his clients…..it is hard to find a person who has those traits anymore. Recommend him to anyone!!!!

Review 77 (2024-08-18 - Rating: 5)
Jordan was very professional and helpful. He explained everything that was necessary for fixing the problem. I personally recommend him highly.

Review 78 (2024-06-05 - Rating: 5)
I was kept up to date on appoitment and arrival times very well. The gentleman that came was excellent. Showed me the reason for my problems with camera, cleaned drain very well. Left me with an option for a more permanent solution. Could not have asked for a better visit.Please thank the tech. for me.I will call if I need service again.

Review 79 (2024-08-05 - Rating: 5)
Josh was courteous and professional, and communicated what he was doing every step of the way to diagnose our issue. Highly recommend!

Review 80 (2024-03-20 - Rating: 5)
Zach from Carters Plumbing was extremely professional, kind, compassionate, and friendly (even to my kids who had a lot of questions!). He went above and beyond to solve our issue and diagnose an even larger issue causing the other things. Will definitely use them again.

Review 81 (2024-04-08 - Rating: 5)
I called Carter Plumbing for an emergency flood in the basement they were here within an hour when other people couldnt make it. I have been in the remodeling biz for 30 years so i know the difference betweenprofessional and fly by nights.Dave showed up he knew what he was talking about, explained everything and knew what he was doing, definitely a professional, definitely hire him again.After getting the drain unclothed Dave ran a camera down the drain and let me see the build up of minerals. We decided to have our line power jetted so he called to have John bring the jet machine and did a fantastic job. Thanks for the professional work!

Review 82 (2024-06-05 - Rating: 5)
Trevor did an awesome job for us. He had a great attitude and was completely professional. I would ask for Trevor for any of our plumbing needs! Carter’s was awesome!

Review 83 (2024-08-08 - Rating: 5)
Zach did an excellent job swapping out my faucet. Very knowledgeable and professional. I would welcome Zach S back anytime!

Review 84 (2024-06-06 - Rating: 5)
Derrick was very friendly, timely, knowledgeable and efficient. He fully resolved my situation despite my own attempts to resolve it first! I highly recommend Carters Plumbing, and Derrick in particular.

Review 85 (2024-05-26 - Rating: 5)
Brandon did a wonderful job with my toilet repair which involved replacing a portion of an outflow pipe in a very tight spot to raise the flange to stop a leak. A very difficult task, handled extremely well. Thank you!

Review 86 (2024-09-03 - Rating: 5)
I have been using Carters plumbing for years now, and literally every time they come out, I am more impressed than the last. Their staff are so professional, their technology so state of the art, their response so immediate, and theyre more reliable than any contractor Ive ever used. Jason is easily the most professional tradesman Ive ever worked with. Hes more like an engineer than a plumbing or machine specialist. He quickly diagnosed and fixed the issue and was as polite and professional as could be. Jessica and Matt are amazing business owners. They hire the best team and know how to take care of their customers. Theyve been my plumbers for years. Ive had the pleasure of talking to and working with many of their staff from dispatch to their management to their field techs, and its clear that the top-down training and culture is stellar. Would never think of going anywhere else.

Review 87 (2024-04-03 - Rating: 5)
We called Carter’s in the morning due to a ceiling leak from a drain and they were out by end of day. Derrick figured out the issue within minutes. He was also extremely kind and professional. I will definitely use them again for any plumbing-related issues!

Review 88 (2024-01-06 - Rating: 4)
Edited final review : The operations manager took the responsibility of fixing the issue (what was suppose to be a simple task) and assigned a new plumber and he completed the task in HALF AN HOUR and was out. Its fixed now and finally am happy with the work but had to struggle a bit but carters plumbing took the responsibility to fix it and the operations manager was a very reasonable guy and understanding. Kudos to him for turning the situation around in the nth minute and making it a win-win. Appreciated!Prior review : I have had a mixed experience. I am very sorry, But Not happy with the job done. The problem could have been solved easily. It was only partially fixed. Had Joe (plumber) done a good job the very first time when it was a lot easier to fill the foam underneath the bathroom it would have been just fine. Gave him multiple chances I called them saying the issue still persists and he came and said Yes, there was still unfilled area for the foam left and hence the problem persisted so he filled it with more foam which means he dint do a good thorough job the first time and also i was told to call them back if the problem persists and it would be fixed but he did come back the 3rd time and dint fix it saying its not possible to fix it by why give me the guarantee and tell me to call them back if there was a problem and will be taken care - which means he could have fixed it but DINT WANT TO. Now the ceiling will be permanently closed leaving this squeaky noise permanently - when it could have been easily fixed. Plumber Dint pay enough attention to the detail while fixing. However he is a good guy buy not thorough and confident with his work.

Review 89 (2024-02-28 - Rating: 5)
I had to have some bathroom work done and I called them yesterday and they were able to get me someone today. Jordan did an outstanding job and addressed all of issues I needed fixed. He even pointed out things that were worn but not yet broken and provided recommendations on when they may need to get fixed or what to expect if it breaks but he also included not fixing it since it was still functioning as intended. Top notch work!

Review 90 (2024-09-04 - Rating: 5)
You did a pretty good job appreciate the work they did for my mother Ill call him again if no problem arrives again any problem

Review 91 (2024-08-21 - Rating: 5)
Jakob was great. Very detailed and thorough installation of new toilet and vanity. Thank you!

Review 92 (2024-06-06 - Rating: 5)
Daryn with Carters plumbing was awesome in handling a complicated plumbing mess. He showed up and got right to work. He improved the entire drainage network and brought everything up to code. I appreciate his hard work and communication about the what needed to be done. Ill be using Carters in the future.

Review 93 (2024-03-20 - Rating: 5)
Matt is beyond exceptional if I could give more than five stars I would! He was polite, helpful, kind had good jokes, honest, cleaned up after himself, and just went well above and beyond! I will recommend him along with this company to everyone and anyone that I know!!

Review 94 (2024-09-10 - Rating: 5)
Jason showed up on time and addressed the issue with knowledge and professionalism. I highly recommend Carters plumbing and their staff!

Review 95 (2023-11-12 - Rating: 5)
I have had the pleasure of working with Carter’s Plumbing regarding a sewer pipe replacement. Realistically, no one wants to have this necessary device done. But if you own a home, you might need to as your home ages. I was impressed that the company assigns a master service partner to handle the whole job, from beginning service call, to the very end. Matt Miller was fantastic, he kept me informed throughout the whole process, always making sure I knew what to expect. Carter’s main office people were very supportive also. Want the job done right, hire Carter’s Plumbing!

Review 96 (2024-03-14 - Rating: 5)
Derrick of Carters Plumbing was a Blessing for us as he quickly diagnosed our issue, had the parts on- hand to make the fix, did a bit of preventive maintenance and after testing his work was finished in a small window of time. Very impressive , my sincere thanks and compliments with this 5 star recommendation!fiat

Review 97 (2023-05-25 - Rating: 5)
Excellent customer service from setting up the appointment and calling to let you know that the technician is on the way. Derick was friendly and very professional. Instead of trying to sell us two new outside faucets he repaired them and saved us money. A job well done. Also a couple of days ago he did some work for my daughter and she was very pleased with the results. I would recommend Carters Plumbing to anyone!

Review 98 (2024-06-04 - Rating: 5)
Zack was friendly, informative, and did a great job! Appreciate you helping me fix the gas leak from my water tank. Would use Carter’s Plumbing again. Thank you!

Review 99 (2024-04-11 - Rating: 5)
Josh with Carters plumbing was great. He had all my needed repairs done with efficiency. Hopefully I won’t need a plumbing again any time soon, but when I do I will use this company again.

Review 100 (2024-04-17 - Rating: 5)
Joel is a perfectionist at his trade & shows in his work! My bathroom shower is perfectly installed along with the toilet & sink! I definitely will recommend Joel. Very professional & easy to talk to.

Review 101 (2024-04-05 - Rating: 5)
Really impressed with Derricks work! Had two shut off valves that were leaking and some concern about some pipes in the basement. Derrick fixed the valves fast and after an inspection of the pipes assured us that everything was fine and nothing further was needed!

Review 102 (2024-04-11 - Rating: 5)
Finally!! We tried calling around all over the place trying to get someone to come look at our basement floor drain. No one local would get back to us, and we even got stood up by a pretty well known company.However, Carters Plumbing answered the phone right away and sent someone out the day after I called! We had Chris M come and snake out that basement drain, which happens to be a kitchen/laundry line. Its so relieving to be able to run my dishwasher, kitchen sink, and washing machine again without having to vacuum up crazy amounts of water. Would definitely go with this company again!!

Review 103 (2024-04-12 - Rating: 5)
Danny and another guy who was with him, didn’t catch his name, did a tremendous job on everything they did here with installing a new tankless water heater and a water softener. He also took care of some little odd jobs as well. Wonderful company and knowledgeable! Thank you.

Review 104 (2024-09-17 - Rating: 5)
Mason was friendly, knowledgeable andThrough on answering all my questions.All in all it was a pleasurable experience.

Review 105 (2024-04-10 - Rating: 5)
Josh from Carters Plumbing was awesome!! He was punctual, professional and very polite. He walked me through exactly what was wrong with my garbage disposal, and then replaced it quickly and efficiently. Afterwards, he showed me what he did and demonstrated it for me. Josh earns an A+ from me!!

Review 106 (2024-04-02 - Rating: 5)
Had an issue with a bathroom faucet. I called Carters Plumbing on a Monday, and they scheduled an appointment for Tuesday.Zach was the technician assigned to our call. He was prompt, courteous, and explained in detail what the issue was, how he could fix it, and how much it would cost.Before I knew it, the problem was fixed!I will call Carter Plumbing the next time I need plumbing help.Thanks, Zach!

Review 107 (2024-03-18 - Rating: 5)
We worked with Derrick to resolve several issues and he was amazing! Fast, efficient, kind and he showed me what he was doing along the way. 10/10 recommend!

Review 108 (2024-04-18 - Rating: 5)
Joel was knowledgeable, very tidy ( a dirty situation) and kept me in the loop. I would recommend him! Thank you for getting us up and running again. A business without toilets not a good situation!

Review 109 (2023-11-17 - Rating: 5)
Mason was fantastic to work with. He explained everything they were going to do and how much it would all cost. He and his helper Ian were both very professional and cleaned up everything like they were never there! Don’t hesitate to call Carters!!

Review 110 (2024-04-02 - Rating: 5)
Great customer service. Zach is great at what he does. Very patient. Explained everything about what needed to be done very clearly. I would definately recommend Zach and Carters plumbing.

Review 111 (2023-09-09 - Rating: 4)
The service when it came was great.Professional friendly tech that was upfront with the price.When you call, Debbie answers and shes not friendlyWhen you call Katie answers and shes nice and accommodatingMake sure you dont miss when they call you cuz they wont come - this was sort of an issue for me as I explained Id be cleaning the mess up from my plumbing issue for the guy to come and have a better working condition, she advised shed send the guy anyways but still call... she ended up sending him to another job and I had to wait 6 more hours with water backing up in my basement so that was not so cool.But the guys doing the service they were really nice and professional.

Review 112 (2024-06-08 - Rating: 5)
Mark did a great job. The service was fast. He fixed our problems quickly abd gave us advice on what else needed to be done.

Review 113 (2024-08-13 - Rating: 5)
Worked with Danny and Jordan both were knowledgeable, professional, and helpful. Did a great job thank you for all your help.

Review 114 (2023-11-19 - Rating: 5)
Called on a Sunday for an emergency plumbing issue! Jordan came out quickly, resolved the immediate issue and gave recommendations for follow up. He was polite, efficient and answered all my questions. Emily, the office person who took my initial call, was professional, understanding and kind. Will definitely use this company again!

Review 115 (2024-08-03 - Rating: 5)
Nicks customer service was excellent. He explained everything in detail. He was forth coming about pricing.

Review 116 (2024-04-10 - Rating: 5)
Tyler was great. Super quick with the repairs and explained everything that happened and how we can prevent the same accident from happening again. We appreciate his work and communication!

Review 117 (2023-11-11 - Rating: 5)
Mat was very professional, knowledgeable, and willing to answer any questions regarding the issue we’re having. I appreciated his candor and the pride he has in his work and doing it well. Carter’s was also very responsive and kept us updated on when they would be arriving and their office staff was friendly and helpful.

Review 118 (2024-04-18 - Rating: 5)
Nick is arguably, the best repair person of any kind I have ever had. Extremely friendly, knowledgeable and personable.He did a superior job and I would highly recommend him and Carter’s plumbing to anyone.

Review 119 (2024-04-19 - Rating: 5)
Daryn was fantastic! Professional and courteous service. Did a thorough job to diagnose the problem and proceeded to solve the issue. Highly recommend Carter’s Plumbing for the excellent service and communication.

Review 120 (2023-07-29 - Rating: 5)
Mason and Carters plumbing Waterford were amazing! They identified and quickly fixed more issues than we were even aware of originally. Mason even came out first thing on a weekend to get everything fixed for us ASAP and was friendly, knowledge, and answered all of our questions. We cant say thank you enough!! Highly recommend!

Review 121 (2024-04-20 - Rating: 5)
Dave professionally took care of my plumbing issue and took the time to explain the problem and what preventative actions I could take to avoid further clogs. My thanks to Ashley for scheduling the service call on short notice. I would certainly contact Carters Plumbing again should I have any further plumbing issues.

Review 122 (2024-07-26 - Rating: 5)
Jacob was extremely professional, knowledgeable, thorough and, efficient.I would highly recommend Carter Plumbing.

Review 123 (2024-08-22 - Rating: 5)
Matt was good and fast told me all the problems I have and Jessica was helpful and really nice to me thank you

Review 124 (2024-07-30 - Rating: 5)
Brandon is super professional and kept me informed of the costs of the repair and timing of parts throughout the repair process.

Review 125 (2023-09-01 - Rating: 5)
If you are reading this review look no further just call Carters. They come right out when you call anytime day or night. They do excellent work. Most of all they are priced right and they work so well with you. Their staff is amazing, courteous and compassionate. When your having a water issue you don’t need additional hassles and they certainly treat you right. Save yourself the aggravation and look no further.

Review 126 (2023-11-13 - Rating: 5)
Sean was amazing, especially arriving for an emergency request on a Sunday evening. Extremely professional. Very knowledgeable. Wonderfully detailed and communicative during the entire process. Made sure I understood what was taking place as well as best measures ahead. Great to do business with.

Review 127 (2023-11-06 - Rating: 5)
I had a broken pipe leaking water everywhere. It was the weekend and it was impossible to fine someone. Carter’s Plumbing came some distance to fix the issue, and Joel did a great job fixing it, but also took his time to look around to see if there were other issues I should know about. Wonderful company and Joel was the best. Thank you.

Review 128 (2024-08-03 - Rating: 5)
Carters was great and Mat T. Was professional, personable, and did a stellar job!

Review 129 (2023-08-07 - Rating: 5)
Daryn did an amazing job explaining everything and laying out what the options were once he looked everything over, and going over the pros and cons. He noticed things that would need improvement down the line and offered solutions for problems we didn’t know we had-which although we couldn’t get those things done now, it was still appreciated that he pointed it out. He was efficient, and went above and beyond to do little things that mattered. He did the job properly and showed me after so I could ask any questions I might have. Emily at the office is absolutely amazing and I love her customer service. She got me on the books quickly both times, and really worked with my schedule and needs. Will definitely use them again for future plumbing needs!

Review 130 (2023-08-02 - Rating: 5)
I highly recommend Carters when you need a plumber. Derek M was at my house today and was very professional and knowledgeable. He showed me step by step what needed to be done and how he was going to fix it. He took the time to answer all the questions I had and Im very pleased with his workmanship.

Review 131 (2024-08-12 - Rating: 5)
Kyle was very professional and did a superb job. Would highly recommend.

Review 132 (2023-10-07 - Rating: 5)
Jason B. did a great job with putting in a new toilet in our hall bathroom and taking out old one. He was so detailed and informative on what he was doing. Customer service and quality of his work is 5 stars for sure!! We will call on him and Carters plumbing again! Thanks!

Review 133 (2024-08-16 - Rating: 5)
Excellent service! Responsive and quality work. Joel was great. Thank you!

Review 134 (2024-08-06 - Rating: 5)
Mark was on time and completed the job effectively. We are planning future work with Mark.

Review 135 (2024-08-06 - Rating: 5)
Josh efficient and very professional. Did a great job,in a timely manner. Thank You.

Review 136 (2023-08-21 - Rating: 5)
Derek was very informative and explained what was needed. No pressure to perform repairs that were unnecessary. He was honest when I thought there was an issue with the laundry tub. He tested it and explained his diagnosis. Derek was efficient, arrived on time, and even tolerated my dog’s assistance. The tub trap was stubborn, he kept at it and succeeded in replacing the part. I am very pleased with the service provided by Carter’s Plumbing and Derek.

Review 137 (2024-03-22 - Rating: 5)
Daryn was very thorough and professional. Explained all of the options to me, and provided price estimates for each. The work was done perfectly.Highly recommend!

Review 138 (2023-11-09 - Rating: 5)
I experienced a water-related problem due to a leak, which, as you are aware, has the potential to result in damage to the house. I initiated contact with the Carter Plumbinb and articulating my water issue. Subsequently, a representative was dispatched to the location in question within a span of one hour. The identified issue was promptly resolved in a time frame of less than 20 minutes. The service provided is exceptional, and the assigned plumber possess an obvious plumbing expertise. The price was agreeable.

Review 139 (2024-08-08 - Rating: 5)
Alex did a super job and was very helpful. i highly recommend Carters

Review 140 (2024-08-05 - Rating: 5)
Daryn did an excellent job! I’m very happy with how my bathroom looks!

Review 141 (2023-09-08 - Rating: 5)
Very good quality of work, and the plumbers are extremely professional, thorough and respectful of your home. I originally called them for a leaky kitchen faucet, and they advised me that the cost to rebuild my 20-year-old faucet was close to the same as installing a new one. So we decided to replace the sink as well, and I was even able to call and speak with the plumber (Darren) who came out on the original service call and asked him 100 questions about the sink and faucet I bought to make sure they were good quality and would fit. Thats what sold me on these guys. They actually took the time to talk to me before the install so I was confident that I had bought the right stuff. If you want the cheapest plumbers around, keep looking. But you get what you pay for, and these guys could not have been any better.

Review 142 (2024-07-28 - Rating: 5)
Great customer service, communicated well and most importantly he got the job done. Thanks Joel!

Review 143 (2023-08-07 - Rating: 5)
We had a great experience with Carters. Danny was knowledgeable, patient and he provided quality service. When we ran into unforseen complications he stayed well beyond his expected time allotment to be sure things were done properly. He was tidy and left no trace. Thanks, Danny!

Review 144 (2023-08-23 - Rating: 5)
Joel from Carters helped on our plumbing in our house on short notice as it was a slight emergency as our hot water in our one and only bathroom in the house was not coming out. Joel was extremely knowledgeable and very friendly and nice. Great customer service experience for our first major plumbing problem since owning the house. Joel was here for about 4 hours and got the job finished in one visit and even cleaned the mess! Thank you Joel and Carter’s plumbing!

Review 145 (2023-09-11 - Rating: 5)
Ashley was very nice when I called to schedule my appointment. They were actually able to come out the same day. Gannon was awesome. He awnsered all my questions and did the job fast.

Review 146 (2023-08-09 - Rating: 5)
Had a really great experience with this company.Both Emily on the phone and Danny who came out to my location were both a pleasure to work with and talk to.The work was done quickly and with quality and I would and will recommend this group of fine individuals to anyone who need a plumbing solution in the future.

Review 147 (2023-08-03 - Rating: 5)
Derrick was awesome! Listened to details of the issue, discussed possible solutions, asked pertinent questions. Professional, respectful, calm, friendly, and knowledgeable. Another positive experience due to the excellent Carters plumbers!

Review 148 (2023-11-05 - Rating: 5)
Had a difficult home project and Dave was very good at recommending the appropriate solution and completing the repair - he was very respectful of our budget restrictions and we appreciated his support completing it quickly. I highly recommend Carters both inside and outside the house.

Review 149 (2023-08-27 - Rating: 5)
We had a pipe leak behind a wall, we had a family party that had been planned for a month… Dave repaired the issue, all while the party was going and I was entertaining. The leak had caused my hot water tank to go out. Dave tried to get it going but said it needed to dry out. He came by the next day to make sure it was working. Love people that go above and beyond with a smile . Highly recommend Dave and Carter plumbing!! Robert Flynn

Review 150 (2024-08-12 - Rating: 5)
We could see Ethan is a dedicated plumber and he deserves all five stars for a job well done

Review 151 (2023-09-07 - Rating: 5)
Jason came out due to my drains backing up after another company already had been out to do the job originally. After Jason from Carters plumbing spent a short time diagnosing the issue he was able to fix it and show me my drains were clear and free flowing. I would recommend Carters plumbing to anyone that has plumbing issues.

Review 152 (2024-08-07 - Rating: 5)
Chris M is a top rate plumber and I highly recommend him and Carters services!

Review 153 (2024-08-30 - Rating: 5)
This is the third time Ive used Carters and I find them prompt, courteous, and fair.

Review 154 (2024-04-21 - Rating: 5)
I had an emergency someone was out within 24 hours and resolved it. The pressure tank blew and it feels great to have water again before the work week starts. Thank you!

Review 155 (2023-11-06 - Rating: 5)
Extremely pleasant and informative. Included us in the entire process making sure we understood what needed to be done. Very refreshing to work with such a professional. We have finally found someone we can really trust. Danny is the best.

Review 156 (2024-08-10 - Rating: 5)
Trevor was prompt and considerate - explained everything and took care of the problem- five stars for sure

Review 157 (2024-09-09 - Rating: 5)
Brandon did a efficient job accurately addressing our hot water needsI highly recommend Brandon

Review 158 (2024-04-05 - Rating: 5)
The plumbers from Carters plumbing always exceed my expectations. They are knowledgeable, efficient, and are able to problem solve and create solutions quickly and explain it in laymans terms. I high recommend Carters plumbing!

Review 159 (2024-04-15 - Rating: 5)
Nick was excellent. Friendly and professional. He worked diligently to figure out our issue and replaced things to prevent issues down the road.

Review 160 (2023-08-25 - Rating: 5)
Dave was very nice a professional. He had a assistance who seemed to mirror Dave and his professionalism.I thought the price of the work was alittle high but understanding that plumbing work is expensive and high in demand we paid with a 😃.Will recommend Dave to anyone.

Review 161 (2023-11-16 - Rating: 5)
Everything went very well and have recommended your Company to our Condo Association. Jordan explained what the problem was, checked the plumbing connections and more. I was given a Senior discount and coupon from your website. Excellent tech.

Review 162 (2024-04-11 - Rating: 5)
Our third time using Carter’s plumbing and again Derrick has provided exceptional customer service and solved our plumbing issue. We know the first number to call the minute we need a plumber!

Review 163 (2024-08-05 - Rating: 5)
Alex K. is very professional, knowledgeable and efficient. He is Highly recommend!

Review 164 (2024-08-06 - Rating: 5)
I had a water heater pipe repair done by Joel S., and I am extremely satisfied with the service provided.Joel arrived on time and quickly assessed the problem with my water heater pipe. He explained the issue in detail and provided a clear and reasonable estimate for the repair. Throughout the process, Joel was courteous and respectful, ensuring that I understood each step he was taking.The repair work was completed efficiently and to a high standard. Joel’s attention to detail and dedication to doing the job right were evident in the quality of his work.Overall, I am very impressed with Joel S. His expertise and professionalism made a potentially stressful situation much easier to handle. I would highly recommend Carter for any plumbing needs and will definitely be calling him for any future repairs or installations.Thank you, Joel, for your excellent work and outstanding customer service!

Review 165 (2024-04-01 - Rating: 5)
Was having an issue with my hot water tank. I called them on Easter Sunday and spoke to Emily. Tyler came out the next day at 3pm and took care of it ! Reliable and trustworthy group!

Review 166 (2024-04-02 - Rating: 5)
This was my second time using Carter’s Plumbing. Derrick diagnosed and fixed my garbage disposal really quickly. He was friendly and professional. Great job!

Review 167 (2023-08-31 - Rating: 5)
Gannon made 3 trips, not due tohis blame, to my house for one toilet. First I had a cracked phalange and needed a new one and a rubber ring. He had to go in the basement and work from beneath too. I’m about an hour he had it fixed. He Cleaned up after. The price was very high, but I had no choice. Unfortunately, the back tank began to run. He returned and replaced the tank mechanics for a fair price added to the first charge. . It flushed so smoothly afterward, but then the chain came loose, and using a Christmas ornament hook wouldn’t work. I couldn’t get the chain secured tightly and the height correct. Back he came today and fixed it in a matter of a few moments. No further charge. Gannon is a very nice young man and a very accomplished plumber. I am completely satisfied with his work and service.My only concern was the phone call office worker Debbie made to me. After paying $946 for the first job, I was insulted that she called requesting a prepayment for what turned out to be $130. I called this plumbing co because my son went to school with the owner. Needless to say, as a HS teacher of 40 years and someone who pays her way, I was very shocked.However, this is about Gannon and his service to me, which were both exceptional.

Review 168 (2024-08-06 - Rating: 5)
Trevor was terrific. Responsive, polite, knowledgeable, and clean. Highly recommended.

Review 169 (2023-09-12 - Rating: 5)
Daryn thoroughly checked heating units, cleaned burners and related parts. Ensured that units are fully functional. Very satisfied with his work. Price was good. Great staff. Highly recommend him/Carter’s plumbing. Thanks.

Review 170 (2023-09-03 - Rating: 5)
Nick completed a superb pipe and valve replacement job on a public holiday. He is very professional, efficient, ready to answer all my questions. He completed this work in no time and saved us from not being able to use water for a day or two. Great job!!

Review 171 (2021-07-07 - Rating: 5)
The customer service is top notch with this company! Not only were the phone operators pleasant to speak to, but they took the time to truly understand the issues we were experiencing. They were able to empathize and got us on the schedule right away, I am so thankful. Our technician, Jake F., was friendly, courteous, and efficient. He explained everything thoroughly and in a way that made it easier to understand. He turned what was some pretty terrible news about our underground pipes into an issue I felt could be taken care of, swiftly, and mostly stress-free for me. Thank you Carter’s, I look forward to working with you more in the future!

Review 172 (2024-09-09 - Rating: 5)
Ethan and his helper were great ! Highly recommend Carter plumbing! Thanks guys!

Review 173 (2024-08-14 - Rating: 5)
Mat T. was extremely helpful with our plumbing situation. Highly recommended!

Review 174 (2024-06-05 - Rating: 5)
They have come out several times to fix problems. Every person who comes is so polite, so careful and complete in their work. Highly recommend Carter Plumbing!

Review 175 (2024-07-31 - Rating: 5)
Chris arrived in the time quoted, completed the requested repair and answered my questions regarding other projects I have.Thanks!

Review 176 (2023-11-09 - Rating: 5)
Danny went above and beyond with his service. He was personable and knowledgeable! I will definitely refer him to my friends and family and he’ll be the first I call for any future plumbing needs.

Review 177 (2024-08-09 - Rating: 5)
They consistently provide great service! Highly responsive and friendly as well as competent.

Review 178 (2023-09-06 - Rating: 5)
Matt H. Of Carter’s Plumbing did a fantastic job! He was very honest, had recommendations, and did the job thoroughly! Awesome and very knowledgeable! Would highly recommend!

Review 179 (2024-08-16 - Rating: 5)
He took care of my problem I had in a timely manner. Explain all my concerns I had.

Review 180 (2023-11-18 - Rating: 5)
The plumber who came out, was polite and personable , he explained everything about what he was going to do in order to find the cause of my problem. He was extremely thorough, and found the problem that no one else has been able to figure out over the last 10 years. Finally an answer and a solution! Wish I had found him sooner.

Review 181 (2024-04-06 - Rating: 5)
Chris was friendly and professional. Identified and fixed the issue quickly. Would definitely recommend requesting him by name if you are in need of services.

Review 182 (2023-08-28 - Rating: 5)
Danny from Carters Plumbing came out to our residence with an emergency gas leak in our laundry room on a sunday when other plumber professionals are off. He patiently diagnosed the problem and was able to squeeze in a time for us the next day with his supervisor. They found the leak and coordinate with DTE to have my gas turn back on again. We really appreciate their quick service and professionalism at a critical gas leak situation. A big thank you.

Review 183 (2023-06-23 - Rating: 5)
Derrick and his assistant were very professional and knowledgeable. Quick and efficient. Id recommend Carters Plumbing! And not just because they have a GREAT name!!!

Review 184 (2024-08-10 - Rating: 5)
My experience was beyond fantastic! I would absolutely utilize the company again!

Review 185 (2023-08-27 - Rating: 5)
Amazing and professional service! Brandon helped us out a ton and got our water going on a very old well. He was transparent and honest with the work. Thank you again for such great service!!

Review 186 (2021-06-07 - Rating: 5)
We had a great experience with Columbus. His professionalism and ability to be personable made our decision to use Carters. We truly value customer service. They respected our home, cleaned up their mess, and did a great job! We would be happy to have him come back out in the future to assist with upcoming improvements.

Review 187 (2023-11-12 - Rating: 5)
Very informative, personable and professional , clean up after the job was done, take time to explain and answer all my questions, I would recommend this company.

Review 188 (2023-11-14 - Rating: 5)
Danny was excellent! The service is top notch and they are quick to solve any plumbing issues you may have! Will certainly use again in the near future for further plumbing needs.

Review 189 (2021-06-27 - Rating: 5)
Mike was great. He was responsive, professional and very knowledgeable. He explained everything he was doing and why. When I asked about potential future issues with my floor drains/sewers, he gave me reasonable scenarios to keep in mind and general expectations for future repairs. Id highly recommend this company. They do great work. If their pricing is higher than some other estimates, I do believe you get what you pay for. Ill be using them again in the future.

Review 190 (2023-08-04 - Rating: 5)
I had an emergency where my sewer pipe had snapped and made my house inhabitable. Bobby with Carters was not only extremely knowledgable and professional, he was able to switch some appointments around so he and his team could repair the pipe the next day. Carters main office was also very easy to communicate with and I will be using them for all my future plumbing needs.

Review 191 (2024-03-18 - Rating: 5)
Daryn was extremely professional and respectful. He did an excellent job on our bathroom and I will definitely use him in the future.