Henry Smith Plumbing, Heating & Cooling

Located in Elkhart, Indiana

Address: 28586 Co Rd 20, Elkhart, IN 46517, United States

Phone: +1 574-294-3617

Rating: 3.1

Review 1 (2023-11-21 - Rating: 5)
The installers did a good job and cleaned up afterwards, so didn’t leave a mess. Every person I dealt with from asking for a quote to taking my final payment was friendly and helpful. We chose a stage one furnace and their quote came in at the lower price of the three companies we asked quotes of. It is a Carrier furnace and we are happy with it.

Review 2 (2016-05-09 - Rating: 5)
I purchased a Honeywell home standby generator from this company and found their honesty and integrity to be excellent. They did a very nice installation, took no shortcuts, and everything was done as initially agreed. I have to also commend Schwartz Electric who did the electrical portion of the project for Henry Smith PHC,Overall I am very pleased. Just waiting for the power to go down now, so I can enjoy my new purchase.

Review 3 (2019-01-23 - Rating: 5)
Our business, WakeSide Marine, had issues with our heating system over the holidays. Henry Smiths answering service was responsive and professional. A technician called us back within a short amount of time and gave us detailed advice and suggested that it was not necessary for an after hours appointment. We appreciated them being honest and fair.The technician met us on the next regular business day and had our system working within a short amount of time. I would highly recommend them.

Review 4 (2019-08-09 - Rating: 5)
Jeff and his staff were all very professional. They arrived at the timepromised and completed the job as needed. As I had already m moved out of my home, Jeff went the extra mile by agreeing to run some water to make ready for a water inspection the following day. I would highly recommend Jeff and his team!

Review 5 (2013-10-08 - Rating: 5)
What a breath of fresh air these people are! After a HORRIBLE experience with a local area HVAC company, I was frustrated and a bit skeptical...Kevin came out to fix a plumbing issue I was having and showed me that there are great people out there in this profession who are still in it for the customer! He was pleasant, knowledgeable, the price was fair and he was really fast! If anything goes wrong with my plumbing or HVAC again, I will not hesitate to give Henry Smith Plumbing and Heating my business! Great job guys!

Review 6 (2014-08-07 - Rating: 5)
I contacted Henry Smith Plumbing Heating & Cooling late one evening with an air conditioner problem and they told me what to do until they could see what was going on. Then they had a dispatcher contact me at 7:30 the next morning. They had a tech show up less than a half an hour later. He diagnosed the problem within 10 minutes, had it fixed in less than an hour and was on his way. Bravo!

Review 7 (2019-02-27 - Rating: 5)
They are always friendly and come on time. They service our heating and air yearly. The serviceman always wears shoe covers.

Review 8 (2020-04-01 - Rating: 5)
I have had great luck with this crew! I would recommend them!!

Review 9 (2019-06-16 - Rating: 5)
This firm is great. Been our go to for 35 years

Review 10 (2014-07-11 - Rating: 5)
These guys are awesome. very professional . Outstanding work. Responsive to the needs and for a late night Fourth of July call out that took us into the early morning hours of the next day they never lost their edge. Would call them first before any one else they have won my respect and future business

Review 11 (2018-01-18 - Rating: 5)
I cant say enough about how great the technician was that came to fix our tankless water heater. We had only been in our new house about 2 months when the problems escalated with the water heater. The technician spent almost 4 hours working on it. He had never seen a problem like what he found: dead stinkbugs throughout the entire unit! He then went up into the attic and found that the exhaust piping had been installed incorrectly (straight instead of at an angle) and made the necessary changes. I was expecting an outrageous bill and was shocked by the amount. When I told him I was surprised at the charge, he said he had never seen a problem like what he found at our house , so it took him longer to make everything right. And he felt it wasnt our fault that he had to take so long; therefore, he charged the normal service call. My husband and I were so impressed that we called the company the next day to let them know that would have all of our future heating and plumbing business. What a great way to do business!