AXCEL Plumbing

Photo of AXCEL Plumbing

Located in Dallas, Georgia

Address: 326 Hickory Gap Trail, Dallas, GA 30157, United States

Phone: +1 770-625-1516

Rating: 5

Services

  • Online estimates
  • On-site services
  • Repair services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-12 - Rating: 5)

    I recently worked with Axcel Plumbing and was thoroughly impressed! Their customer service was outstanding from the initial call, with friendly and knowledgeable staff eager to help.The technician arrived on time, was professional, and explained the problem clearly, offering multiple repair options. I appreciated his transparency regarding costs.The repair was completed quickly and efficiently, and the technician left my home clean. It’s clear that [Plumbing Company Name] values craftsmanship and customer satisfaction.I also appreciated their follow-up call to ensure everything was working well. I highly recommend [Plumbing Company Name] for reliable and professional plumbing services. Thank you for a great experience!

  • Review 2 (2024-09-18 - Rating: 5)

    Called for estimate, and they connected me to knowledgeable plumber that explained potential options. They sent out plumber next day for $50 diagnostic (went towards service when I accepted quote). Tucker was very professional, showed up right on time, and really catered the service towards what I needed. He went above and beyond and corrected two other minor issues. AXCEL has very upfront pricing, and I will definitely trust them with all future plumbing in my future and would recommend them to anyone in the area.

  • Review 3 (2024-07-31 - Rating: 5)

    The folks at Axcel Plumbing are great to work with. Monte knew exactly what our issue was and made quick work of the problem leak. He then hung with us for a while to make sure the repair had sealed properly. Professional, courteous, friendly and locally owned and operated. Great combination and a great company.

  • Review 4 (2024-10-11 - Rating: 5)

    I couldnt wait to submit this Google review. Axcel Plumbing Inc. is a Top Caliber and absolutely incredible family-owned and staffed, full service plumbing business, based in Dallas, GA, yet servicing all the adjoining metro-Atlanta communities. Axcel Plumbing Inc. values their customers, arriving on time and they arrive ready to work. I was always treated professionally. Our discussions were honest, and they never tried to mask what they knew to be a quick fix, rather a thoughtful discussion shedding the light on the full problem. I am still astonished at their honesty because as they unveiled the problems they found it in my condo, it became apparent why I was having these constantly reoccurring issues. I was then shown how the tiniest of deteriorating copper punctures, over time, had created quite sizeable annoying leaks. Giving my consent they immediately resolved this problem. I have never worked with plumbing servicemen that so quickly found the problem and then fixed it.Monte Campbell, Owner of Axcel Plumbing Inc. is licensed as a Master Plumber (his business acuity and experience is his sparkling asset); Amy Campbell, Owner, is his wife who manages the office operation (shes the loveliest professional, always treating her customers like gold); son, Tucker Campbell began working within the family business as a child, and hes as smart and kind as his brilliant Father + Mother.They offer commercial and residential plumbing services, such as water leak detection, whole-house re-piping, tankless water heater installation, plumbing fixture repairs ~ and So Much More.I highly recommend Axcel Plumbing Inc. If I could add a 6th gold star I would.

  • Review 5 (2024-04-12 - Rating: 5)

    My experience with AXCEL Plumbing was one of the best that I’ve ever had with a service professional. Monte is incredibly professional and knowledgeable. He took the time to explain everything so that we knew exactly what was going on. I really got the feeling that they go out of their way to respect their customers and to provide honest and thorough service. Our entire experience with the company was top-notch. They even called us the day after our service appointment to make sure that we didn’t have any further questions. I would highly recommend this company to anyone!

  • Review 6 (2024-07-26 - Rating: 5)

    I called these folks at 7:45 am with a plumbing emergency. Amy answered immediately, I explained my situation and she went to work adjusting their schedule in order to help me. They were at my house within the hour! Monte promptly repaired my issue and had me back in service in a couple of hours. The price was reasonable and the work was professionally done. I can’t think of one thing I would change. If all businesses operated this way, the world would be a better place. Thanks AXCEL!

  • Review 7 (2023-11-17 - Rating: 5)

    If you’re looking for a dependable plumber, look no further! Axcel Plumbing is a professional, dependable top notch company. From the first phone call, it was obvious I found the company that could tackle my plumbing needs. I had a difficult and precise installation that not every plumber could handle. Axcel’s professional staff were prompt, efficient and very neat. My worries are over! Axcel plumbing is a phone call away! Thank you Amy, Monte and Tucker!!

  • Review 8 (2024-09-18 - Rating: 5)

    I absolutely love working with this company for my plumbing needs. They are very warm and welcoming as well as very detailed and thorough when explaining what needs to be done to resolve your plumbing issue. Highly recommend!

  • Review 9 (2024-05-11 - Rating: 5)

    I’ve had the BEST experience with AXCEL Plumbing. During an Easter egg hunt, there were over 50 people at my house and the sump pump stopped working. I called AXCEL and Monte came out and explained to me what happened and gave me a short term fix until he was able to replace the part. Fast forward a month later, the quality of the service (and personality of the team), made me called AXCEL to install two new toilets, a hot water heater and fix a shower that hasn’t been working correctly in years!!!!BEST EXPERIENCE EVER!

  • Review 10 (2024-03-06 - Rating: 5)

    Axcel was recommended by our neighbor for a plumbing issue. Speaking with Amy was a delight – professional and empathetic. She confirmed Montes availability within 30 minutes. Our experience was fantastic, and Montes guidance through solutions was a really helpful. Well definitely recommend your services to friends and family. Thanks again for the excellent support!

  • Review 11 (2024-02-25 - Rating: 5)

    When I say I love the team at Axel Plumbing that is not easily earned. They are the most professional group of specialists I’ve ever had in my home, and by far the most professional & knowledgeable plumbers I’ve ever met. They installed my new water heater in 2023 and that was no easy job. When I had a bad shower leak earlier in February of 2024, they installed my new shower valve and replaced a toilet while there. They are so kind, knowledgeable, punctual, and fast! Every time I have called they were at my house the next day, and I appreciate that all of their prices are on their website- what is listed is what you’ll pay. If you want a professional group you can trust and will probably be more affordable than the competitors you need to call Axcel. Every time I’ve called they have been AXEL-lent!

  • Review 12 (2024-04-11 - Rating: 5)

    Excel Plumbing was incredibly responsive resolving my water pipe leak. Tucker explained exactly what had caused the leak and showed me the split pipe, quickly repaired the issue and cleaned everything up. He sent pictures so I would have a record of everything. Polite, friendly, trustworthy and priced fairly. I highly recommend Axcel Plumbing for any of your plumbing needs.

  • Review 13 (2024-08-01 - Rating: 5)

    Axcel Plumming is amazing. My water heater was replaced within 24 hours and Monte is extremely knowledgable and detailed. I am so thankful for them. A++++++++++

  • Review 14 (2024-03-15 - Rating: 5)

    Absolutely the best company. From the first initial call to the installment of the new water heater, it was an amazing experience. Monte was very knowledgeable and was able to explain everything so clearly while providing several options for us to make a best informed decision. This really helped relieve some stress from a very stressful situation. Monte was able to get everything fixed with a few hours!

  • Review 15 (2024-02-09 - Rating: 5)

    Hands down the best experience Ive ever had. Ive used 2 other plumbing companies in the area and never had or more knowledgeable company. They were on-site within hours of my call, They put us right on the money with every quote and gave us a piece of mind. Our repair was so simple they wouldnt even take the diagnostic fee. Highly recommended company!

  • Review 16 (2023-08-21 - Rating: 5)

    When Amy from Axel Plumbing called, she pointed me to their website where they had a range of installation projects and the total costs. No other plumbing service let me know costs up front. Not only were Axel Plumbing services for a water heater and installation the lowest quoted, but the didnt alter the charges after they completed the job.Axel Plumbing squeezed me into their schedule and arrived the next day. They were prompt, professional, personable and their expertise showed. What a great company!

  • Review 17 (2024-03-30 - Rating: 5)

    Buying your first home can really be challenging in these times especially when you have unforeseen plumbing issues the first week you move in. But Amy and Monte have literally been heaven sent. We had an issue with our tub and then discovered we had a pressure issue with our home. Monte did such a great job explaining everything to us and even giving us options on what we could do to fix the problems. I would definitely recommend Axcel Plumbing 10/10

  • Review 18 (2024-05-25 - Rating: 5)

    Monte was amazing, very professional, very polite, and finished the repairs in less than an hour. We would recommend axcel pluming to anyone and most of all we have peace of mind that their work is exceptional!

  • Review 19 (2024-01-04 - Rating: 5)

    Couldn’t be happier with the level of expertise these guys bring to the table. I Have used Axcel in several home projects and I refer them jobs anytime my clients need a leak found or fixed, I do fire/water/smoke damage! They are a Super professional group. Monte is an incredible problem solver and has found and fixed many leaks a leak detection company could not even diagnose. Give them a call when you need help with your plumbing concerns, you will not be disappointed, I promise!!!

  • Review 20 (2024-01-10 - Rating: 5)

    We’ve had Axcel Plumbing work on our property several times over the past year. Each time we had to turn off the water service to our entire property. Their knowledge and professionalism is unsurpassed. They work smart and are always prompt and communicate the game plan to make the repair as quickly as possible. Big repairs, small repairs, it’s doesn’t matter. You will not go wrong with Axcel Plumbing.

  • Review 21 (2023-10-17 - Rating: 5)

    I called Axcel Plumbing to fix a plumbing issue I had tried for months to fix on my own. They were very responsive and promptly scheduled an estimate. They were able to quickly assess the problem and provide a detailed quote the same day. I hired them to come out and complete the work, and it was done neatly and efficiently. Highly recommend Axcel Plumbing and their team!

  • Review 22 (2024-06-12 - Rating: 5)

    Great company, very honest and upfront! Monte and Amy are both great and very knowledgeable. If you’re looking for a good honest reputable company, they’re it. I will definitely use them again and refer them to others.

  • Review 23 (2023-10-11 - Rating: 5)

    Axcel was phenomenal from start to finish! Amy is always on top of things and communicates consistently to keep you in the loop. Her and Monte are both great as people and very helpful as they sought to answer all of my questions! I had what started out as a gurgling noise from the pipes when flushing the toilet and Monte was thorough to assess the situation and let me know that I was just at the beginning stage of sewage backing into the crawlspace. I was so thankful he caught that before it turned into an even bigger and more expensive mess! I had other plumbers evaluate our home before and expressed concerns but they didn’t catch this root issue or take the time to go in the crawlspace to fully inspect. They were able to quickly get me on the schedule and came to replace both my water supply and sewer lines for a reasonable price! Monte and Tucker did a great job with the install and explaining things every step of the way. I can tell they are passionate about what they do and take pride in their work! I will be using Axcel for any of my personal plumbing needs as well as referring them to my clients for any of theirs.

  • Review 24 (2024-01-04 - Rating: 5)

    What an awesome company! Amy is very professional and was able to get our issue on the books right away. They showed up same day and diagnosed the problem. They worked long into the night and were able to get the issues resolved.Please call Axel Plumbing first, you WILL NOT REGRET IT!Thank you Axel Plumbing for everything! You guys are definitely the ones to call!

  • Review 25 (2024-05-13 - Rating: 5)

    Extremely pleased with Monte/Axcel. Found & repaired the water leak without collateral damage to any utilities or irrigation system. Service 5 stars. Value 5 stars. Quality of work 5 stars. Professionalism 5 stars. Will definitely use again and wholeheartedly refer to my family/friends.

  • Review 26 (2023-04-27 - Rating: 5)

    Monte came to check out a tub leak and advised me that my new (less than a year old) home was not equipped with an expansion tank and might be the culprit and could cause much more problems. We scheduled an appt for one to be installed because that advice will probably save me thousands in the future. Tucker was on time, very polite and professional for the little more than an hour install. Then Tucker showed me exactly what he did and why.Overall I think the best part about this team is that they treat you so well. I know absolutely nothing about Plumbing and without even asking, they spoke to me in plain language that I could actually understand. They never once pushed me to schedule a service right away since it was not an emergency. And rather than fix the leak and leave, they showed me how I could prevent further massive leaks in the future.I would definitely recommend this company a hundred percent!You know its a good family run company when they do just that... treat you like family.

  • Review 27 (2023-01-13 - Rating: 5)

    I highly recommend AXCEL plumbing. The owners Monte and Amy were so helpful and professional. A few weeks ago I had bought a new refrigerator, when the installers plugged in the water line and the ice maker started to push water, it immediately burst inside the fridge and flooded my kitchen in a matter of minutes. After finally getting the water shut off and making arrangements for a replacement fridge. I called AXCEL plumbing for a consultation. Much to my surprise AXCEL plumbing came out the SAME day to assess the situation. Turns out my water pressure regulator (and some other stuff) was broken and pushing very high water pressure into my home, over double what it should have been. Monte walked me through everything. Explaining my options to get it fixed and showing me every aspect of what my issues entailed. I have never had a service provider, provide so much information. And on top of all that, they squeezed me in just 2 days later to get my issues fixed and my water pressure back to normal. I could not have asked for a better experience. Thank you so much AXCEL plumbing. You have a forever customer and I will highly recommend you to anyone who needs a reliable, helpful, and knowledgeable plumbing company.

  • Review 28 (2023-11-15 - Rating: 5)

    The wealth of knowledge from Monte cannot be put into words. This company is built on solid morals and values and I will never use any other company for my plumbing needs. Monte quickly assessed the problem, gave me the scenarios, and got to work trying to save me from a pricey new garbage disposal. He was successful and I am so appreciative that he did not just change out my disposal to get rid of the problem. My only wish is that I could call him and Amy for all my home repair/improvement needs :)

  • Review 29 (2023-07-12 - Rating: 5)

    They installed over 300 feet of water line to a new home we are building. Everyone was very professional and the quality of their work was great. We have recommended Axcel to friends and co-workers and everyone has been very happy with the service they provided. It Is nice to have a plumbing company you can trust and depend on.Thanks Axcel for taking care of our family and friends.

  • Review 30 (2024-01-22 - Rating: 5)

    I am so grateful for Axcel Plumbing. They solved all my chronic, money sucking leaks. Their expertise is wide and deep. Now in place of nagging aggravation I have quality solutions and an understanding of my homes plumbing, past and future. Axcel went beyond our contract. Even some time after the job, I find things they adjusted or tightened. Wherever they were able to make my life easier they just fixed problems without fuss or charge. Their solid, sterling work and simple acts of kindness have given me peace of mind and a new comfortable reality here at home. I trust Axcel implicitly. What a miracle!

  • Review 31 (2023-09-29 - Rating: 5)

    Very professional and accommodating company. Amy stayed in contact with me and and was understanding and flexible when I had to move my appointment. Tucker identified the issue and addressed the problem. Even when our renter was delayed in answering the door, there was patience as I made contact. I would highly recommend Axcel Plumbing.

  • Review 32 (2023-06-26 - Rating: 5)

    AXCEL Plumbing exceeded expectations from beginning to end. Monte is extremely professional, educational, and felt like he treated my home with the same amount of care he would on his own.Amy was very responsive, insightful and if she didnt know the answer, got back right away with one.I got my home re-piped and will call AXCEL for any and all of my plumbing needs.

  • Review 33 (2024-05-16 - Rating: 5)

    Axcell Plumbing did an amazing job on replacing a broken water line. I would highly recommend this company for all your plumbing needs.

  • Review 34 (2023-08-21 - Rating: 5)

    You can imagine my horror when I got home from church on Christmas Day and during just about the coldest cold snap we have ever had, to find my living room flooded and water pouring out of my walls. I texted Axcel Plumbing and got an immediate response from the owners - not an answering service. Within the hour, Monte the owner/plumber was at our door fixing the issue. He was prompt, polite, courteous and super knowledgeable about the problem. Knowing we rely on that particular water supply for our livestock, Monte even made an adjustment to make things easier in the future. He took time to explain what happened and gave us different options to keep it from happening again. I was truly impressed with the service from Axcel and I highly recommend them for all of your service needs.

  • Review 35 (2024-01-06 - Rating: 5)

    I know youre supposed to call and get quotes from many companies, I didnt. So when speaking about price I have no idea if it was fair, high or low. But what I can say is that he was very honest and he did the job perfectly. I gave it about a month and I have had no issues. Very informative and great service! I highly recommend!!!

  • Review 36 (2023-07-24 - Rating: 5)

    I have been an electrical contractor for over forty years and have worked with many plumbing contractors but none with the knowledge and expertise of Axcel Plumbings personnel. They give you a fair price and let you know exactly what will take place. I will always use Axcel Plumbing when I have a problem. They truly been a blessing in fixing my problems. The very best!

  • Review 37 (2023-04-17 - Rating: 5)

    I was in a desperate place as my hot water heater broke unexpectedly on a Friday (when is it ever expected LOL). I called a few places and they were not able to help me right away. I was so grateful when I spoke with Amy and she told me that they could definitely help me the same day. They were professional and walked me through the whole process, and installed a new hot water heater as promised. I called them again in a week’s time for a leak (I was not having very good luck with my plumbing that month) and they again came through for me including returning to make an adjustment on some water pressure as the leak repair involved a new shower head. Five stars all the way and I highly recommend their services if you are in need of a plumber.

  • Review 38 (2023-01-13 - Rating: 5)

    My review for Axcel is on behalf of Bethany Christian Church in Dallas Ga. We have used them many times for various issues/concerns. They have many years experience (Master Plumbers), they’re trustworthy, dependable, efficient, and they truly care about their customers. They are our ‘go to’ company for all plumbing issues!

  • Review 39 (2023-08-30 - Rating: 5)

    I highly recommend this company. I’ve used them on 2 separate occasions. Same day service. Their office staff is so pleasant and scheduling was a breeze. They text with an arrival time. More importantly, they were on time. In my experience, it can be hard to find a service company that’s respectful of my time. Amazing customer service! Tucker was extremely knowledgeable and professional. Pricing was fair. I’m very happy with the work they completed.

  • Review 40 (2024-01-04 - Rating: 5)

    This company is one of the best I have ever worked with. I am a Realtor and am always in need of companies to refer my clients to.They have an EXCELLENT line of communication and are incredibly knowledgeable about their work . A family member had an emergency water leak, they were out that same day to diagnose and repair . Less than a week later I had a client have the same issue. They came out the same day and had the water line completely replaced the following day. If I could give 10 stars It is certainly deserved . This company is honest , dependable, knowledgeable and trustworthy !

  • Review 41 (2023-10-30 - Rating: 5)

    We were in a bind on a Saturday afternoon, they came out quick and took care of the issue fast. Very professional, helpful, and HONEST they knew we did not have any options and made sure to treat us as fair as we would ask for. Would recommend them to anyone that needs Plumbing help!!!

  • Review 42 (2022-12-28 - Rating: 5)

    We had some pipes freeze over the last couple days. We were very fortunate and had no bursts. Axcel came out and let us know that the main reason we had freezing at all was due to low pressure coming into the home. We made the decision to replace the piping from the main line to the house. This was the best decision we could have made.I cannot recommend @axcelplumbing enough. Monte was incredible, explained everything he was seeing, why certain things didnt need to be done immediately but what should be done in the near future or long ways out. We didnt feel like he was selling us a thing and really made us feel safe with our decision.Thanks Axcel and Monte, you were incredible!

  • Review 43 (2024-03-31 - Rating: 5)

    Once again, Axcel team was on the job . Amy and Monte’s Teamwork to help fix our plumbing issue on a holiday weekend. They are our Go to Team. Thank you once again for your Amazing communication, quick response to the house to fix the problem and fair pricing.

  • Review 44 (2024-01-30 - Rating: 5)

    If you want to be educated and have the job fixed all for a more than fair price, this is the company to call! Monte was very knowledgeable and thorough from beginning to end! Great small business with very reasonable pricing!

  • Review 45 (2023-11-04 - Rating: 5)

    I greatly appreciated the professional service I received from AXCEL. They were prompt, thorough, and courteous. I would refer their EXCEPTIONAL service for your plumbing needs.

  • Review 46 (2024-03-22 - Rating: 5)

    I will ONLY use this company for my plumbing needs. Very knowledgeable honest and reasonable prices! Don’t hesitate to give them a chance! You won’t regret calling them!!!

  • Review 47 (2023-07-21 - Rating: 5)

    Very thorough and professional. Explained everything and answered any questions we had. The quality of work was impeccable! Very pleased with the experience we had with this company. They made the process of replacing our plumbing much more bearable.

  • Review 48 (2023-12-10 - Rating: 5)

    AXCEL is truly my first call for any plumbing need. No confusion or funny business. Direct and clear about what you need with no gimmicks.

  • Review 49 (2024-03-03 - Rating: 5)

    Axcel PlumbingExcellent reliable hard working companyAmy is awesome Monte and Tucker very professional and experiencedMy husband and myself would highly recommend Axcel Plumbing

  • Review 50 (2023-08-16 - Rating: 5)

    They were quick to come out the same day I called and mentioned a leak in my ceiling! Great professional and rapid repairs! Id definitely use them again.

  • Review 51 (2022-09-02 - Rating: 5)

    Professional, skilled, creative, tidy. Communication and creativity set this company apart from the others .They repiped our interior water lines and were amazing! There were no surprises. The work was well-planned and communicated up-front. Our questions were satisfied quickly and completely all thru the process.They devised ways to reach things inside walls with minimal damage to high traffic areas.Highly recommend this company.

  • Review 52 (2023-02-15 - Rating: 5)

    Monte and his crew were amazing. They were able to come out quickly and replace our main water line that had busted . They did a fantastic job. Highly recommend

  • Review 53 (2023-02-23 - Rating: 5)

    On time, highly efficient and professional. They did what they said they would, did a fine job of it, and cleaned up completely when they were done. They took the time to explain to us what they were going to do and then showed pictures of what they had done. I would not hesitate to use them again.

  • Review 54 (2024-03-06 - Rating: 5)

    Fantastic experience! Monty is a very knowledgeable plumber and was quick and efficient. 100% would recommend!

  • Review 55 (2023-10-22 - Rating: 5)

    Its a family business met the whole family they arrived on time. Were professional.reasonable priced,would recommend them to everyone. Thank you for a job well done

  • Review 56 (2023-02-20 - Rating: 5)

    This is the most outstanding plumbing service I have ever used! Professional, personal, outstanding customer service and truly dependable and that means so much in the world we live in today.

  • Review 57 (2024-12-11 - Rating: 5)

    Tucker was very friendly and professional! Thank you for your help!

  • Review 58 (2023-07-02 - Rating: 5)

    We needed a repair from a home inspection and they were able to assist and repair issue the very next day! So grateful for their timely response and professional service provided.

  • Review 59 (2024-06-20 - Rating: 5)

    Axel Plumbing was wonderful to work with and explained every step of the way! I will definitely be using them again.

  • Review 60 (2024-04-19 - Rating: 5)

    This company is very professional, informs you about everything that needs to be done and super nice!! We would highly recommend them to anyone !!!!

  • Review 61 (2024-11-10 - Rating: 5)

    Great service and very quick to respond!

  • Review 62 (2024-03-29 - Rating: 5)

    Excellent customer service!! And professional staff doing work! Couldn’t be more pleased with my experience with this company!!!!

  • Review 63 (2023-06-26 - Rating: 5)

    They provided quick response to take care of my needs and were able to resolve the problems quickly and efficiently.

  • Review 64 (2024-01-13 - Rating: 5)

    We have had Axcel plumbing, do work at both our home, and our daughters. Their team is impeccable. The service was great and it was a great value.

  • Review 65 (2024-10-10 - Rating: 5)

    The Best service hands down

  • Review 66 (2024-09-04 - Rating: 5)

    I could not have asked for better service!!!

  • Review 67 (2023-01-13 - Rating: 5)

    AXCEL will be our go to from now! They are very professional, knowledgeable and thorough!

  • Review 68 (2024-01-16 - Rating: 5)

    Quick response, quality work, comparable prices!

  • Review 69 (2025-01-10 - Rating: 5)

    Excellent communication by a Master Plumber! There is no question who we will use in the future!

  • Review 70 (2025-01-09 - Rating: 5)

    Axcel was easy to schedule an appt with. They came out quickly and resolved our issue. Tucker was very pleasant to work with and gave upfront pricing unlike some other major companies. I would recommend them to anyone looking for a plumber.

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