Reliable Comfort Heating, Air Conditioning, & Plumbing

Photo of Reliable Comfort Heating, Air Conditioning, & Plumbing

Located in Columbus, Indiana

Address: 236 California St, Columbus, IN 47201, United States

Phone: +1 930-232-2069

Rating: 4.9

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air duct cleaning service
  • Furnace repair service
  • Heating equipment supplier
  • Hot water system supplier
  • HVAC contractor
  • Heating contractor

Photos

Comments

  • Review 1 (2025-01-07 - Rating: 5)

    I Called Reliable Comfort for an Emergency Plumbing issue in the worst winter condition we have had in a few years. Office staff was great, Lisa kept me up to date on the time frame and Taylor was very polite and caring of our situation. When the technicians (Brad and Brett) arrived, they were very polite and knowledgeable. They did a great job of repairing my issue. I Would definitely use this company again. A big Thank you to the reliable Comfort staff. A+

  • Review 2 (2024-11-09 - Rating: 5)

    Wow is all I can say-Superb! Why did I wait and keep using my 24yo central air and 18yo furnace. Jeff is awesome w/estimate. Personal touch. Time and knowledge esp when customer is spending >$10,000. Then getting thank card mailed ā€œsealed the dealā€. Discounts helped too. Installation team wonderful and results beautiful with additional touches to meet needs for ā€œmy houseā€ but not in a sloppy way like old furnace!!

  • Review 3 (2024-12-30 - Rating: 5)

    Adam did a very thorough job of checking my system out and made a good recommendation on an additive to help prolong my system. I trusted his judgment and he finished doing service and added the additive, didnā€™t take 5 minutes longer and he was finished. Great friendly guy with great knowledge of the business. Thank youDid a great job checking all my components of my furnace. Was very good at what he does and was very nice. Great job!

  • Review 4 (2024-07-12 - Rating: 5)

    Amazing Service!! Everyone that helped was extremely informative, helpful, and friendly! They went above and beyond installing our new HVAC system! A big thank you to Jeff Kaufman for his incredible customer service!

  • Review 5 (2024-07-30 - Rating: 5)

    We have been extremely pleased with the whole process of putting a furnace and air conditioner in our older home. We had been heating with wood and cooling with window air conditioners for 30 years. From start to finish this company has been pleasant and helpful to work with. We are truly blessed to have found them. They have great customer service, prices, products and they keep their word. The job took longer than expected because of unexpected problems with the house. They did not increase the price! The estimate is what we paid! God has blessed us with this wonderful company. I would highly recommend them. The young men who did the work were so very nice and hard working. They got the job done right! Thank you Reliable Comfort for being a 5 star company. Terri

  • Review 6 (2024-11-29 - Rating: 5)

    Balfret was really, friendly, knowledgeable and helpful. Not pushy at all and was just a nice person. Ive been on a bi-annual maintenance plan with reliable for many years now and they have always been a great company to deal with overall and have done a great job maintaining my heating and air equipment.

  • Review 7 (2025-01-02 - Rating: 5)

    They came out and installed a new furnace for us. Justin and Adam did a wonderful job. Very professional and worked well together as a team.

  • Review 8 (2024-10-06 - Rating: 4)

    I found a busted water line around 3:00pm in my crawl space. Being the weekend I was hoping to get it fixed as quickly as I could. Called Reliable comfort. They were the only place of the three I called that could send someone at the time. Joshua Kellems showed up just before 5. He assessed and had my leak fixed within 45 minutes of arriving. He was very informative and very kind. I recommend these guys to anyone needing a plumber right away. More costly than I expected but with it being the weekend and last minute it was worth it.

  • Review 9 (2024-08-03 - Rating: 5)

    This place is fair and honest. Super rare these days with any service business. This place was a total 180 from the highway robbery places like Summers. Want the best service and priceā€¦look no further reliable comfort heating and air conditioning is the best. Jacob was my technician today and was very impressed with him. Very kind, respectful and knowledgeable.

  • Review 10 (2024-07-26 - Rating: 5)

    I highly recommend reliable comfort for all your Heating and air needs. Our ac went out and they sent a tech out to look at it the very next day. Aaron was very thorough and informative explaining in detail what was wrong with the unit and letting us know all of our options. Josh with sales came the next day to help with the financing part and Marc and David came to put our brand new unit in. They were very professional and got the job done getting our house nice and cool again. Everyone did an outstanding job. Thanks Reliable Comfort.

  • Review 11 (2024-08-29 - Rating: 5)

    Ball fret Soriano from Reliable Comfort serviced our A/C unit today. He washed the outside unit. He completed the work thoroughly. He was pleasant, thorough and gave good explanations. He promoted the company well, speaking of them as a family and how the company provides education regularly on a routine basis to the technicians.My husband and I well both impressed. The company provides a good service plan also.

  • Review 12 (2024-08-20 - Rating: 5)

    Adam was on time and friendly. Great job! Jeff did a great job as well walking through the options!Noah and Gavin knocked our install out of the park! Knowledgeable, friendly, and most of all efficient! They got here on time, cleaned up the area around the outside unit, got the inside unit installed, and showed how to use the new thermostat! They went above and beyond and for that, we are greatly thankful!!

  • Review 13 (2024-08-21 - Rating: 5)

    Adam Ruch did a fantastic job servicing my air conditioning unit and furnace. He was here on time and explained everything he did all with a smile on his face. Reliable is a great company to work with.

  • Review 14 (2024-10-06 - Rating: 5)

    We are doing a big remodel and we contracted Reliable to install the plumbing to our new space. They have done an excellent job certainly no complaints. The guys they sent to do the work, Brad, Ryan and Mitch were always professional and respectful; great at solving any issues and great at thinking outside the box. I highly recommend Reliable!

  • Review 15 (2024-09-17 - Rating: 5)

    It took two visits, but Daniel was very professional and did a fantastic job of eliminating factors to identify and fix the cause of a pretty puzzling issue. My condenser had to be power cycled with the furnace switch every single time in order to get it to run. Once the cooling cycle was completed, it would not come back on unless it was power cycled. Of all things, it turned out to be a faulty water sensor in the evaporator coil, which would be pretty far down on any HVAC technicians checklist. Daniel replaced it promptly and walked me through connecting it to an app to monitor any potential future issues. Thank you Daniel and Reliable Comfort for resolving this!

  • Review 16 (2024-12-14 - Rating: 5)

    Adam was on time for the Maintenance appt. This man here was so informative! Answered all questions. Was able to provide us with a website to enable us to learn more about the thermostat. Adam was very friendly and was trying to find a way to make our system more energy efficient.

  • Review 17 (2024-11-01 - Rating: 5)

    Andrew was seriously the best technician! He was informative and very funny: it was like having a friend or family member in our home! We wish we had him every time we had our unit serviced!

  • Review 18 (2024-11-07 - Rating: 5)

    Balfret Soriano did our winter maintenance checkup/clean. He was extremely thorough and took his time to make sure it was done correctly. Very friendly and professional. Keep up the good work Balfret and reliable!!

  • Review 19 (2024-12-16 - Rating: 5)

    I highly recommend Reliable Comfort for your heating, cooling, and plumbing needs! They were prompt, professional, and when a warehouse error caused a slight delay, Brad (my tech) kept me informed and got the job done.

  • Review 20 (2024-10-09 - Rating: 5)

    Brad Dobbs with Reliable Comfort did a great job fixing our kitchen drain. He was very professional, pleasant, and quick. I highly recommend Reliable Comfort for heating and cooling systems and plumbing.

  • Review 21 (2024-09-11 - Rating: 5)

    Today our 2 systems were serviced (just regular maintenance) by Balfret Soriano and he did a really great and thorough job. We have older systems and know that they have some issues. He had a few suggestions that could help our systems run a bit more efficiently. One was something we can do ourselves or they can do it for us and another is something they will handle but was not high cost at all. Overall this was a 5 star experience.

  • Review 22 (2024-08-01 - Rating: 5)

    The level of customer service that we received from the person who answered the phone, to the tech who showed up and the salesman providing the quote was AMAZING. AC went out on a very hot Saturday and Reliable had us back up and running with a brand new unit inside and out by 3pm on Thursday. So happy we chose these guys.

  • Review 23 (2024-08-03 - Rating: 5)

    Adam Ruch has come out to our place multiple times and has always gone above and beyond. He really makes you feel good about the entire process and is willing to walk you through each step of what he is doing and why.I am looking forward to doing a lot more business with Reliable.Thank you

  • Review 24 (2024-11-05 - Rating: 5)

    Adam was efficient and took time to explain what he was doing. He showed us the old part and compared it to the new part. He also took time to explain another question we had that was unrelated to todays service. Thank you Adam!

  • Review 25 (2024-08-09 - Rating: 5)

    Reliable Comfort is an amazing company to work with! Everything HVAC and even whole house generators! Cannot thank you all enough for all of the great work youve put into my home!

  • Review 26 (2024-11-29 - Rating: 5)

    Adam was great! Very professional and knowledgeable. Diagnosed issue and explained it simple enough for me to understand. Highly recommend!

  • Review 27 (2024-11-21 - Rating: 5)

    Very efficient on problem solving what was wrong with our furnace. Very accommodating to get parts expedited so we can get the furnace up and going. Very personable and customer oriented.

  • Review 28 (2024-10-03 - Rating: 5)

    We had Brace and Jake out to clean our ducts. The service provided by the two of them was nothing short of fantastic! Very knowledgeable and willing to answer any questions we may have had. Would highly recommend Reliable Comfort.

  • Review 29 (2024-08-14 - Rating: 5)

    Having your air conditioning unit go out during the middle of summer could be a real problem unless you have Reliable Comfort Heating and Air Conditioning as your service company. Jeff came to our home on a Saturday to give us a quote on a Lennox system. Our installation was scheduled the following Wednesday. To our surprise, there was a cancellation on Tuesday, and our new system was installed in a days time, a day early.Our service personnel were outstanding. They were both very professional and knowledgeable. After installation, the old units were loaded into the truck and everything had been cleaned. The technician helped me set up my Wi-Fi thermostat, which I greatly appreciated!Thank you so much for your excellent service!

  • Review 30 (2024-07-24 - Rating: 5)

    Would like to say that our technician (Mitch Stam)was very professional and knowledgeable. Fixed several issues we had. Was on time. Completed all tasks in timly manner. Answered all the questions we had. Would recommend him and the company. Signed up with the company their yearly agreement. Thanks Reliable Comfort Heating, and Plumbing.

  • Review 31 (2024-07-30 - Rating: 5)

    Adam came to do air conditioning maintenance and he explained everything he was going to do. In the process of performing maintenance, he identified wires that had been chewed on by something. He spent time explaining my options and costs. He was able to fix it on the spot before any problem presented that could have resulted in lost cooling while awaiting for someone to return for a repair.

  • Review 32 (2024-11-22 - Rating: 5)

    Adam is awesome! Comfortable having him in our home and he took care of issues quickly and efficiently! I would give him 10 stars if I could!

  • Review 33 (2024-08-11 - Rating: 5)

    Noah and Adam did a great job installing our new heating/AC unit in one day! Nice and easy to work with. Would recommend!

  • Review 34 (2024-11-14 - Rating: 5)

    Technician was very knowledgable, he explained everything to us and was finished quickly polite. Excellent customer service!

  • Review 35 (2024-12-01 - Rating: 5)

    Adam came out and did a fantastic job on an after hours call to diagnose and let us know issues with our system and a path to resolve or replace.

  • Review 36 (2024-01-25 - Rating: 5)

    Josh was very professional and courteous. He explained the issue, discussed several options, and let us decide without any high pressure sales tactic. He installed everything within a couple of hours and cleaned everything up. Thank you Josh!!!

  • Review 37 (2024-09-04 - Rating: 5)

    We have been using Reliable Comfort for almost 4 years and I am very impressed with the quick reaction time for repairs and/or updates at my personal residence and my business.

  • Review 38 (2024-05-24 - Rating: 5)

    The service Reliable provides is exceptional. I am very impressed! They truly are ā€œreliableā€. Whenever I call, the person answering the phone always so kind and professional. Jonathan Byers came and serviced our AC unit and was extremely polite, personable, and skilled! He had our AC functioning in less than 15 minutes. Each experience Iā€™ve had with Reliable is excellent, they have wonderful, experienced technicians and staff.

  • Review 39 (2024-10-03 - Rating: 5)

    The two young men who replace our furnace and air conditioner were very nice and perfesanal. Would highly recommend this company for your furnace and air conditioning needs.

  • Review 40 (2024-12-24 - Rating: 5)

    He was amazing! Saved our Christmas. Very friendly and professional! They were here within 2hrs of calling!

  • Review 41 (2024-11-15 - Rating: 5)

    Mr Soriano did a great job! He explained what he did and answered all of our questions. Reliable Comfort Heating will be our go to company.

  • Review 42 (2024-04-26 - Rating: 5)

    We had a great experience with these guys! We have not been in our house that long and we were already having to replace our unit. As stressful as this was for us, Justin and Jacob were very pleasant to work with. They were very thoughtful and considerate. Being very thorough in their work, they saw a leak under our house and called Josh to come and fix this as well. Josh was also very considerate and pleasant. Justin, Jacob, and Josh worked as a team and did an amazing job. I would highly recommend all of them to anyone. Thank you guys! šŸ˜Š

  • Review 43 (2024-11-12 - Rating: 5)

    Amazing service; Brace went above and beyond while servicing our units. Heā€™s very detail-oriented and provided excellent customer service.

  • Review 44 (2024-11-27 - Rating: 5)

    Adam is always the one that comes to do our maintenance. Very professional and very friendly. And thoroughAlso he took the time to give us estimate and explained everything in detail. We have a home warranty and he did everything I asked in order to document e everything for the warranty people.

  • Review 45 (2024-05-10 - Rating: 5)

    Adam is so polite & friendly. He is very knowledgeable & professional with his job. Very thorough communicating with us as to the work that needed to be done and keeping us informed all the way through completion. We enjoyed having him here to help us.We would highly recommend him!The Armstrongs

  • Review 46 (2024-09-17 - Rating: 5)

    All the staff from sales to repair and installation were excellent. Very professional and explained each step thoroughly. Would definitely use Reliable Comfort again. Just had my ducts and vents cleaned. Brace and Andrew arrived promply and were very professional and answered all my questions. They did a great job. I will recommend Reliable Comfort to friends,family and neighbors!

  • Review 47 (2024-11-09 - Rating: 5)

    Did wonderful in explaining and the work. Had to come back out again to help and was very nice about it. Both workers very great workers and very friendly!

  • Review 48 (2024-07-05 - Rating: 5)

    We have used Reliable since we moved to Columbus for all of our HVAC and Plumbing needs. Brad was here today to conduct our annual plumbing inspection and was professional and friendly as always.

  • Review 49 (2024-05-22 - Rating: 5)

    Daniel was great! He was efficient, knowledgeable, snd thorough. He took the time to explain how our system works and what went wrong. We signed up door a main plan so that we donā€™t have to worry about doing the maintenance that needs to be done. We couldnā€™t have asked for a better professional and will rely on Reliable in the future. Please thank Daniel for a job well done!

  • Review 50 (2024-09-07 - Rating: 5)

    The technician, Balfret, was very professional and knowledgeable. He took care in his work, showed up on time , and very friendly. 5 star job and technician.

  • Review 51 (2024-07-06 - Rating: 5)

    Technician arrived early and completed a thorough check of all HVAC systems. Gave an honest assessment of future needs along with maintenance recommendations. Polite & friendly, even our dog liked him.

  • Review 52 (2024-08-02 - Rating: 5)

    Fast, friendly, and knowledgeable service! Aaron was thorough and clear with his explanations. Will keep with this company moving forward.

  • Review 53 (2025-01-07 - Rating: 5)

    Longtime customer. Very responsive to my home needs for ventilation, heating, plumbing, and cooling. Arrival time updates were provided and within time estimates given. Brett Otte and Brad Dobbs replaced a broken sewer pump and were very prompt to assist.

  • Review 54 (2024-06-17 - Rating: 5)

    Service was provided the same day I called. Adam, the technician, was thorough in expaining every step of what he was doing. Based on my own experiences with other HVAC companies, Reliable wins hands-down. Highly recommend them.

  • Review 55 (2024-07-17 - Rating: 5)

    Mark and Gavin were fast, kind and clean and Rob Dowhower the salesman stopped by to bring a part and see how things were going. The installation was done in less than a day and they took away the old unit.

  • Review 56 (2024-06-05 - Rating: 5)

    My technician was Daniel Raulerson and he did an amazing job @ explaing the issues after doing a diagnostic on an older Central air unit,he has great communication skills and is very knowledgeable in his field of profession. I cant thank him enough for his suggestions and options,I will definitely recommend Reliable Air. I had an install of a new Central Air Unit today by Mike & David. These gentleman were very knowledgeable, explained about new unit & how to use the newly installed thermostat. I am very pleased with their service,highly recommended!! Crew was just outstanding today! Thanks Mike & David !!!

  • Review 57 (2024-10-14 - Rating: 5)

    Adam was here on time and completed the servicing in about an hour. Good worker. Pleasant to talk to. Told me where to get some clips for our filter housing cheaper than buying them from them and having him come back to put the them in. I appreciated that! They are reliable!

  • Review 58 (2024-10-20 - Rating: 5)

    Our technician , Adam, was awesome, fair, polite and just a good guy. Highly recommend Reliable because of him.Honest man and all around good guy!

  • Review 59 (2024-01-18 - Rating: 5)

    From the representative to the installation and follow up all of the employees did a wonderful job. Extremely fast, very courteous and left everything clean and working well. AND I will add the installers worked in frigid weather to make sure I would have a great working system. My highest recommendation to all of the employees at Reliable. From office employees to technicians they are a 5 star company.

  • Review 60 (2024-07-29 - Rating: 5)

    Our technician Balfret Soriano from Reliable Comfort Heating was very nice and knowledgeable. His work was excellent and did a thorough inspection.

  • Review 61 (2024-06-10 - Rating: 4)

    Only reason for 4 stars is that its a brand new system so Ill revisit this review if I have any problems occur with it in the short-term. Otherwise: Wonderful experience with this company and my install crew. Their quote was the most reasonable AND they didnt play games around lowering the cost and pressuring me to sign a contract same day as one of the local competitors did. Also, I was trying to work with a home warranty company, so my RC contact was extremely helpful in detailing what they might cover. Further, my install crew arrived early, worked hard during one of the first super hot days of the season, and did a great job. My contractor friend reviewed their work and said if was a very clean install--not just neat but well-fitted, well-engineered, etc. Great experience overall.Update, 1 yr later: no issues with system, great maintenance visits with timely and helpful techs, and office admins who are a delight to work with. Highly recommend RC!

  • Review 62 (2024-07-11 - Rating: 5)

    Daniel came in, booties on his shoes šŸ˜Š, and patiently listened to our complaints. He checked all 3 Zones, tested all and then explained what he discovered. We are very appreciative of his service šŸ‘

  • Review 63 (2024-07-29 - Rating: 5)

    He was a nice guy, we would definitely call them again he explained everything, and did a good job fixing the issue.

  • Review 64 (2024-10-21 - Rating: 5)

    Reliable Comfort Heating and Air is always top notch. Their technicians are well trained and highly skilled in their trade. They are always friendly and dont ever get annoyed when I have questions about my geothermal system. I have been using their services for at least 8 years now, maybe longer and I am always pleased with each and every visit. I typically schedule them for both a spring and fall maintenance of my geothermal system to make sure it is running smoothly going forward into each of the changing seasons. I will continue to rely on Reliable Comfort; their experience and expertise to keep our home comfortable into the coming years.Just today, Technician Adam came out for a geothermal loop pressure issue I was having with my unit and got me fixed up. He was super friendly and genuine, honesty the type of person you would want to hang out with. My experiences with this company is always positive, even when an HVAC issue is getting into your wallet a bit. Things happen, but its nice to have an honest company to help you get things repaired and operating as intended.

  • Review 65 (2024-10-02 - Rating: 5)

    Daniel arrived on time, completed the service quickly and efficiently. Daniel was a gentleman and cordial. A nice young man!

  • Review 66 (2024-03-14 - Rating: 5)

    The first day, Cody and Adam introduced themselves and proceeded to install an entirely new 4 ton geothermal system for us. They were here all day and worked very diligently. They knew what they were doing, and explained how to use it when the job was completed. I am very impressed with them and this company. I should also share that the second day, Josh and Mitch also introduced themselves and proceeded to install a brand new water softener and hot water heater at our home. They were efficient and knew what they were doing and corrected some items that a previous Plumber had done wrong. They showed me how everything worked and left the place with no mess. This is a great and RELIABLE company!

  • Review 67 (2024-08-29 - Rating: 5)

    Brace did a great job. He informed me of each task he was doing. He was thorough, professional and efficient.

  • Review 68 (2024-05-23 - Rating: 5)

    Jonathon was great! He thoroughly evaluated our problem. Rectified the issue, and made changes to prevent it from recurring again. He detailed all the steps that were taken to remedy our repair. I highly recommend him for future work!

  • Review 69 (2024-06-28 - Rating: 5)

    Adam arrived on time, went right to work, answered all my questions about the system, helped set up the thermostat for split day/night settings, reviewed procedure for proper cleaning of outside unit, in general was certainly helpful, congenial, and professional. Thank you for providing such a knowledgeable professional to check out our system and answer the questions I had.Tony SeiwertVery Satisfied Customer.

  • Review 70 (2024-12-06 - Rating: 5)

    Daniel is knowable and very personable. He always services my unit. Unfortunately I have to get a new unit!šŸ˜©

  • Review 71 (2024-08-23 - Rating: 5)

    He was amazing and helpful! Adam was so kind and compassionate. He even gave me a hug when I got upset about needing new appliances. Thanks, Adam!

  • Review 72 (2024-12-20 - Rating: 5)

    Daniel did an excellent and thorough job. Satisfied with the job and will use again.

  • Review 73 (2024-08-03 - Rating: 5)

    Balfret did a great job cleaning and repairing our AC unit. He was very polite and professional. Thank you, Balfret!

  • Review 74 (2024-09-20 - Rating: 5)

    Daniel was very professional and honest with the inspection of our HVAC system.Keep up the good work!

  • Review 75 (2024-06-19 - Rating: 5)

    We started off with a spring tune and found out our 27 year old furnace had seen much better days. A week later a new HVAC unit was installed just in time for the heat wave. Everything that was promised was delivered in a timely manner.

  • Review 76 (2021-05-14 - Rating: 5)

    First time using Reliable Comfortā€™s plumbing service. Wade, arrived on time, listened, answered my questions, and was very polite. He went above and beyond to make sure everything was perfect. Super happy with Reliable Comfort! Thank you, Wade!!!

  • Review 77 (2024-04-18 - Rating: 5)

    The installers Marc and Adam did a great job. They were very professional and courteous! They even quickly diagnosed, located and fixed a loose panel in the ductwork that was had a very bad vibration when the Ac was running.

  • Review 78 (2023-12-01 - Rating: 5)

    We have used reliable comfort for years. Every time a service tech comes our house our expectations are always exceeded. Every tech goes above and beyond to ensure their quality of work is exceptional. Office staff are always friendly. Even when I might be stressed, the call ends and Im happier than I was before.We will never use another HVAC or plumbing service. Reliable Comfort is truly the best.

  • Review 79 (2024-09-01 - Rating: 5)

    Showed up within 1.5 hrs of call, quickly diagnosed, set me up with temporary fix and ordered parts for long term fix. Very professional.

  • Review 80 (2024-04-18 - Rating: 5)

    Service technician (Adam) was excellent!!! His attention to detail and customer service was outstanding! He addressed the issues and resolved all items that should have been completed during installation of the unitā€¦ If I have to call back for service I will request this technicianā€¦

  • Review 81 (2024-10-10 - Rating: 5)

    Donald explained that we are waiting on tepstar to get back to find out what needs to happen. He was very helpful and we are waiting to hear back from you as soon as they find something out.

  • Review 82 (2024-12-11 - Rating: 5)

    Extremely professional and personable. He did a great job of completely explaining all the details related to the service that was conducted. He is a great representative of your company!!!

  • Review 83 (2024-12-23 - Rating: 4)

    Service tech was great but shop has no parts for a 2 yr old furnace

  • Review 84 (2024-10-11 - Rating: 5)

    Daniel was a very personable, competent young man..no time wasted, did his job and went to the next job..Thank you

  • Review 85 (2024-08-16 - Rating: 5)

    Johnathan did a great job. He was kind and professional! I would recommend for anyone needing help.

  • Review 86 (2024-07-01 - Rating: 5)

    7-1-24Johnathan did a great job diagnosing our AC problem and replacing a condenser unit in short order, just in time for the return of hot weather. Scheduling an appointment on-line was quick and easy resulted in next day service. Thank you, Johnathan and Reliable!Clif

  • Review 87 (2024-09-18 - Rating: 5)

    Jacob did an excellent job installing the surge protector. Very Friendly and considerate!

  • Review 88 (2024-09-16 - Rating: 5)

    Really great service provided by Mitch Stam in inspecting my home plumbing and diagnosing that my pit sump pumps were not functioning. Mitch was extremely professional in explaining to me how he diagnosed this issues with my sump pumps. He also discussed options and alternatives with me. Mitch installed the first replacement pump on 9/10/24 and was able to get me scheduled in to replace the 2nd pump within a couple of days.I would strongly recommend Reliable Comfort!

  • Review 89 (2024-03-29 - Rating: 5)

    Perfect!! Bought a new furnace and AC units. Professionally installed. These guys are The Best - Hands Down!!! They do EVERYTHING right!! Brace and Clayton are Awesome!! Thank You so much!! I got my moneys worth!

  • Review 90 (2024-07-05 - Rating: 5)

    Called about AC not working at 10am, Jonathan got out here at same day and had it fixed by 2pm. Great service, will continue to use them. Thank you!

  • Review 91 (2024-12-12 - Rating: 5)

    Brace with Reliable Comfort Heating&Air Company recently serviced my HVAC I found Brace to be he professional, knowledgeable and easy to talk with.I would highly recommend Reliable Comfort Heating and Air Conditioning to others.

  • Review 92 (2024-10-22 - Rating: 5)

    The tech was very professional and did a very good job at checking my unit.

  • Review 93 (2024-06-07 - Rating: 5)

    Just had Brad stop by and help with plumbing issues. He was extremely knowledgeable and accurate. He is going to be fixing our issue in the next couple of days!

  • Review 94 (2024-10-22 - Rating: 5)

    Did a great job. Explained anything I had questions about. Cleaned up all the mess & disposed of old furnace

  • Review 95 (2020-12-31 - Rating: 5)

    Reliable did a fantastic job. The crew was exceptional, going above and beyond. The owner was very helpful and their for our every need. We love our new unit and highly recommend this company.

  • Review 96 (2023-09-14 - Rating: 5)

    Josh was our service person. He was very nice and he explained everything in a way that my elderly mother could understand and was very patient with her. He was very professional. We will use Reliable Comfort again because of how we were treated.

  • Review 97 (2023-06-21 - Rating: 5)

    Rob, a ā€œ comfort, consultant, ā€œ came to my house at my request for a second opinion. Another company had given me an appraisal that involved a lot of money and a lot of work on a system that is currently working just fine. Although he is not a technician, Rod took a good look at this system and gave me honest feedback. He also gave me some other ideas to consider in the immediate future. What I really appreciated, was his professional attitude and his complete lack of pressure to make a sale.Although I have not yet had any work done, I will definitely be calling on them in the future.

  • Review 98 (2024-11-23 - Rating: 5)

    Theres an obvious reason why there are so many good reviews for this company. Its a company youll be glad you allowed them to do the work. From the initial call and meeting with sales to the installing of a new heating and air conditioning unit, the whole process was a pleasant experience. We are so thankful to have found a company that would deal honestly and fairly with us. Not only did we get good service at a reasonable cost we were pleasantly surprised at their help in getting a sizable rebate from our electric company.

  • Review 99 (2024-11-14 - Rating: 5)

    As always, great Service. Andrew was friendly and prompt. He is professional every time and diligent in his work! Would highly recommend Reliable Comfort for your HVAC needs.

  • Review 100 (2023-07-27 - Rating: 5)

    We had a lot of plumbing work that needed done. They sent Josh in for the rescue. He did a wonderful job. The perfect combination of professional, friendly & informative. We highly recommend this company. Everyone they have sent to help with plumbing or air has been some of the best. Wouldnt want to go anywhere else for these needs.

  • Review 101 (2024-03-25 - Rating: 5)

    Mark and Steven arrived at the appointed time to install new heat pump. We appreciated that they laid drop cloths on the path to the utility room to install new coil and associated items. On the outside unit, they got everything done without trampling the nearby flowers or shrubs. Everything was woking as it should when they left about 6 hrs later.

  • Review 102 (2023-12-02 - Rating: 5)

    Reliable Comfort - Marc & Ralph did a great job with our mini-split installation. They were professional, courteous and cleaned up everything after the install. Would highly recommend their services. Thank you again!

  • Review 103 (2023-07-23 - Rating: 5)

    Reliable Comfort is the best! Their customer service is top notch. They are professional and responsive. We had an issue with our unit on a Sunday, and with in an hour of contacting them they were at our house troubleshooting the issue. They were able to replace the necessary part without having to wait for it to be ordered and had us up and running immediately. We have been a customer of theirs for 10 years and have always had top notch service!

  • Review 104 (2024-06-05 - Rating: 5)

    Weve been having some minor issues with our new AC unit. Today Daniel Raulerson came by and hopefully fixed it. He was very friendly and knowledgeable. Thank you Daniel.

  • Review 105 (2024-04-28 - Rating: 5)

    I would highly recommend Reliable Comfort for all of your AC, heating and plumbing needs!! They are the BEST company I have found! Very professional and fair priced! Thank you for doing another wonderful job!

  • Review 106 (2023-03-22 - Rating: 5)

    Our furnace recently failed due to a manufacturer issue. After weighing the options of fix verses replace, we opted to have Reliable replace our complete system, including a new Carrier gas furnace and Heat pump. Between money back from Carrier for the original furnace and current promotions from Reliable it made sense to do it all now. Rob was awesome going through all our options and putting together a quote for us. On the day of install, Cody, Marc, and Noah showed up on time and got right into removing the old equipment. They made sure to protect floors and keep everything very clean throughout. They were all professional and friendly and answered questions throughout. We are so far extremely happy with the new system and look forward to many years of no problems with the new system. The included 2 years of maintenance should help with that after which we will continue with maintenance as we have for the last 12+ years. Reliable has always been our go to heating and cooling company and will continue to be.

  • Review 107 (2024-04-26 - Rating: 5)

    Jacob, Josh, Justin were down to earth guys who did great work. Highly recommend them. Josh did a leak repair under the house and was fast and professional.

  • Review 108 (2024-07-03 - Rating: 5)

    Love Reliable! They are always courteous, from the office to the tech (shout-out to Jonathan B!) -- never pressure us for other products. Happy with our AC/heat pump they sold us a few years ago. Highly recommend.

  • Review 109 (2023-10-10 - Rating: 5)

    Great family owned business! They installed an A/C unit for the previous owners just before we purchased the home. They offered to come and inspect the issue we had with the A/C unit and we couldnt be happier. Purchasing a home can be a big decision but knowing such an honorable service company is willing to back their craftsmanship speaks volumes to their respect for the homeowner.

  • Review 110 (2024-12-20 - Rating: 5)

    Brad and the team at Reliable Comfort once again were top notch.

  • Review 111 (2024-03-04 - Rating: 5)

    Mark and Clayton were pleasant and efficient. They were right on time for promised appointment time and replaced our furnace, thermostat and central air unit in a very reasonable amount of time.

  • Review 112 (2024-12-31 - Rating: 5)

    Aaron was great. He helped alot to get things working again. Great service, explained things great.

  • Review 113 (2024-07-27 - Rating: 5)

    Outstanding Techian extremely professional. I personally would recommend him for all HVAC needs

  • Review 114 (2022-08-26 - Rating: 5)

    Very thorough and very professional. Justin and his crew were awesome!! These guys worked hard for 4 days straight and stayed on my installation. Best prices as well and that was of many quotes throughout Seymour and Columbus. I would most definitely recommend Reliable Comfort to anyone. I was very impressed with the responsibility & professionalism of these young men.

  • Review 115 (2024-09-10 - Rating: 5)

    Technician was extremely helpful and informative while diagnosing issues with my Air conditioner

  • Review 116 (2023-12-10 - Rating: 5)

    Very professional, price was really competitive, the installers were very respectful. They installed a furnace and a/c unit, and cleaned the ducts. I got 4 quotes one was a little cheaper but not as professional. Recommend 100%

  • Review 117 (2024-11-13 - Rating: 5)

    Adam arrived promptly and explained his work throughout the day. He was pleasant, efficient and transparent with his findings.

  • Review 118 (2023-12-04 - Rating: 5)

    My furnace stopped working as the deep freeze started on 12/22/22. Woke up to a 45 degree home. I had several companies look at the issue but decided to go with Reliable Comfort. Their company rep came out on 12/27 and my new Goodman furnace was installed on 12/30/22, which included new venting! Installers were great! Rolled out protection on my floors before they got started and cleaned up EVERYTHING before they left. They were respectful and took time out to answer all my questions. For such a big job they were relatively quiet too. I feel I got a wonderful value compared to the other companies who came to look at the issue. I would HIGHLY recommend!

  • Review 119 (2024-11-20 - Rating: 5)

    Andrew did a great job! He was very friendly and knowledgeable.

  • Review 120 (2023-06-26 - Rating: 5)

    I was very impressed with the politeness, knowledge and professionalism of Aaron. I received same day service and was notified when he was on his way. He did a thorough inspection and explained everything well. I now have a working AC unit and will definitely use Reliability again when needed! Thank you.

  • Review 121 (2024-09-09 - Rating: 5)

    My air conditioning wasnt cooling when it was in the 90s. Reliable Comfort was quick to come a restore it .

  • Review 122 (2024-12-22 - Rating: 5)

    Great service from Balfretā€¦Nice person, great technicianā€¦Great company!!!ā€¦.

  • Review 123 (2024-03-22 - Rating: 5)

    Installed our entire Lennox system including a mini split in our garage. We are extremely happy with every aspect of the process. I wish all companies would give this kind of service.

  • Review 124 (2022-12-13 - Rating: 5)

    5 stars for consultation/estimate as well as installation. Everyone that we spoke with on the phone, that came into our home for a consultation/estimate, as well as the guys that installed were professional, efficient, and friendly.The installers were here from about 8am-4pm to replace our entire HVAC system. They were proactive from their first foot in the door to make sure there wasnā€™t any mess left behind, and worked so quietly that my dogs didnā€™t bark all day at them like they do with ALL other service people weā€™ve ever had in the house. It appears theyā€™ve done a great job, itā€™s just been a few hours but I didnā€™t want to forget to leave a review.We are excited to see how the new furnace and AC work, so far itā€™s really quiet compared to our 30 year old unit. And the setup is much more streamlined.I would recommend Reliable to anyone in need of the services they offer.

  • Review 125 (2023-08-27 - Rating: 5)

    As an owner of Snappy Tomato Pizza in Edinburgh, IN, Im no stranger to the importance of reliability and efficiency, both at home and in business. When it comes to air conditioning and heating services, theres no one I trust more than Reliable Air and Heating Services.My journey with Reliable started during a bitterly cold winter when I faced a water heater crisis at home. The team at Reliable sent out Adam to rescue my household comfort. Not only did they fix the issue promptly, but Adams friendly demeanor and expertise turned our professional relationship into a friendship that I genuinely value.Fast forward to a scorching summer when my businesss AC system decided to take an unexpected break. Remembering the stellar service Id received from Reliable, I reached out again. This time, Aaron, Adams coworker he recommended, stepped in to save the day. Aarons impressive knowledge, strong work ethic, and unwavering kindness were a breath of fresh air, quite literally. With his efficient and effective work, our AC was back up and running in no time.What truly sets Reliable apart is not only their technical expertise but also their commitment to building relationships. Aaron not only fixed the AC but took the time to discuss future steps to enhance our businesss efficiency ā€“ a level of service Ive seldom encountered elsewhere.Reliable Air and Heating Services isnt just a company that fixes HVAC issues; theyre a team of dedicated professionals who care about their clients comfort and success. Without a doubt, this is the best company Ive ever had the pleasure of working with in the realm of air conditioning and heating services.If youre seeking a team that combines technical prowess with genuine concern, look no further. Whether its fixing a water heater on a freezing day or reviving your businesss AC during a sweltering summer, Reliable Air and Heating Services has earned my highest recommendation. Theyll not only restore your comfort but also your faith in exceptional service.Thank you, Reliable, for being the reliable heroes our homes and businesses need!Warmly,Nick HoltOwner, Snappy Tomato Pizza

  • Review 126 (2024-12-18 - Rating: 5)

    Andrew was courteous, thorough and explained everything very well.

  • Review 127 (2024-05-03 - Rating: 5)

    Reliable & Clayton Carr did a great job recently by doing a service check on our new Heat Pump / Propane Furnace system. We got 3 years of service check ups for no extra charge. He was very knowledgeable & professional. Reliable offers great service & has excellent communications.

  • Review 128 (2024-07-27 - Rating: 5)

    Brad was great, good service and completed the work quickly. Explained the work to be done and also when completed. 5 stars Nuff said

  • Review 129 (2022-06-11 - Rating: 5)

    We purchased an older home with a furnace and AC unit 25+ years old, so we asked 3 contractors for estimates for replacements and Reliable was the most competitive and best value for the units we needed. They did an amazing job replacing everything in one day. They explained and educated us about everything they installed, kept areas clean, and were very nice. Big thank yous to Rick, Adam, and Cody for all of their hard work! We really appreciate it!

  • Review 130 (2023-06-28 - Rating: 5)

    Andrew was very friendly, knowledgeable, helpful, and efficient. He managed to do the whole system check, thoroughly, while I chatted away and 4 curious kids followed him around. He informed me of options I could add to the system, in a low pressure way, and was accommodating, when I asked him to forward that information to my husband.The children say he is kind, nice, respectful, cool, awesome, and a good worker.

  • Review 131 (2024-06-06 - Rating: 5)

    Jonathan from Reliable did a great job today. He took time to explain what he was there to do and then proceeded to get the work done. He is very capable and wanted to make sure I was happy with what he had done before he left. He is very good representative for your company.

  • Review 132 (2024-10-22 - Rating: 5)

    Very personable and didnt push any services, just suggested and explained what needed to be done

  • Review 133 (2024-05-15 - Rating: 5)

    Andrew represents Reliable in a very positive way. We trust him and he understands our needs. We look forward to seeing him twiƧe a year

  • Review 134 (2023-06-17 - Rating: 5)

    This Company has been fantastic to my entire family for years. They are true pros at what they do and Iā€™m always amazed at how quickly they fix our problems, whether it be HVAC or plumbing. I have yet to talk to a rude person that works for them or deal w a service tech that isnā€™t highly trained. Bravo, and thanks for always being so quick and professional! Itā€™s been a great experience for years.

  • Review 135 (2024-11-08 - Rating: 5)

    Brad is the nicest professional young man. Brad did a great job solving my issues. Thanks Brad and reliable comfort.

  • Review 136 (2024-08-20 - Rating: 5)

    Brace Rutledge was quick,efficient, and very friendly. I love this company

  • Review 137 (2024-11-13 - Rating: 5)

    They are very professional, the work they perform is top quality. Andrew Hunter did a thorough inspection of our units. He also instructed us on using the ā€œfollow meā€ mode to increase the heat when itā€™s severely cold outside. We hope this helps. Thank you for your prompt and courteous service.

  • Review 138 (2023-01-13 - Rating: 5)

    Reliable Comfort did a great job. They were here on time. They let me know what they were going to do and when, then they did what they said they would. Iā€™m happy with the service and equipment. They were also very friendly. They didnā€™t have the needed thermostat so upgraded me to the next better model at no charge. Iā€™m confident theyā€™ll take care of me if I have a problem.

  • Review 139 (2024-06-05 - Rating: 5)

    Andrew was great. He was on time, performed the normal maintenance, and kept me informed on his findings. He was very fast and professional. Thank you!!

  • Review 140 (2023-12-29 - Rating: 5)

    Very happy with the install of our new hvac system. The crew was on time and very professional. Would highly recommend Reliable Comfort to anyone needing heating & cooling services.

  • Review 141 (2023-12-15 - Rating: 5)

    Johnathan always is friendly and reliable. He gets the job done with a smile and always checks out ifim satisfied.. Love my reliable heating & cooling. Office staff is awesome.

  • Review 142 (2022-04-30 - Rating: 5)

    Josh was great at explaining what our home needed to be at maximum potential for comfort. He was kind, professional and personable. He explained everything in great detail and answered all of our questions. Justin and Noah did our whole install for our HVAC and they worked quickly and quietly. They were both extremely nice and also answered all the questions I had. They did a fantastic job with the install and left my house cleaner than when they came. They also showed me how to use the new thermostat and app on my phone. I know and trust all the work that they do. You will not go wrong choosing them!

  • Review 143 (2023-05-16 - Rating: 5)

    The whole team was so prompt and professional. Noah and Marc took care of installing our new HVAC unit and our thermostat. Marc was climbing all in our attic to get the thermostat in the perfect place for us! Amazing service and so glad we went with Reliable Comfort.

  • Review 144 (2023-09-11 - Rating: 5)

    Justin Bailey arrived on time for my service call. He was very professional and explained every detail of my needed repairs in a way I could understand. I recommend Reliable Comfort Heating and Air and Justin Bailey with 5 stars

  • Review 145 (2024-12-18 - Rating: 5)

    Very nice, professional and accurate. No problem at all.

  • Review 146 (2023-08-24 - Rating: 5)

    Especially with an older AC unit (weā€™re talking 1987!), I really appreciate that RC takes a conservative approach with our needs and helps us weigh the pros and cons of putting money into this unit vs saving for a new one. I never feel pressured to make a quick decision or spend extra money. I also appreciate that they reach out for regular maintenance checks so that I donā€™t have to worry about remembering to schedule them.

  • Review 147 (2022-10-13 - Rating: 5)

    I can say that my service was excellent, perfect and on time. Both gentlemen were knowledgeable and polite. They put on 2 shut off valves, changed both tank bolts and put in 2 faucets. I would highly recommend this company for any work you need. The lady answering the phone when I called was awesome as well (Beth) and very thorough.

  • Review 148 (2024-01-02 - Rating: 5)

    They did a wonderful job! From the beginning their workers greeted us with respect and they got right to it, locating the issue and telling us what would be best. They gave us several options and even some advice before we picked one and they did it perfectly. Not a problem since!

  • Review 149 (2023-12-16 - Rating: 5)

    Professional and friendly! Jonathan did a system check on our heat pump. He was on time, professional, knowledgeable and very helpful. Iā€™m glad we are customers of Reliable Comfort. Super nice guy! People like Jonathan are the reason we chose Reliable Comfort for our heating and a/c needs. Highly, highly recommend.

  • Review 150 (2023-08-24 - Rating: 5)

    The technician Daniel is Very accommodating and thorough in his job. He knows and does excellently what and how maintaining the system to prevent problems to possibly occur in the future. Explaining options to us very well for system improvement or repairs and leaving it up to us to decide somehow. Keep it up.

  • Review 151 (2023-03-23 - Rating: 5)

    After having issues with my kitchen drain going down for about a week I informed Reliable and they had Brad and Joshua to my home by the next day. They ran a machine to unclog my lines and the drains have been working great since. Definitely recommend their services and would call them again in the event of another issue

  • Review 152 (2024-06-05 - Rating: 5)

    Ive had a geothermal system from Reliable Comfort for several years. Its always run great. I do have a service plan with them, other than twice a year checkup I havent needed any special service calls.

  • Review 153 (2022-07-27 - Rating: 5)

    Our technician Dillon Sullivan did a great job and was super friendly. He explained every step on what he was doing and why he was doing it.We had a window of 3-7 and he messaged me before 3 and let me know he could come out earlier, and I really appreciated that.Had to come back to fix a different issue, but didnt charge because he said he shouldve tested before he left.Will use them again and hopefully we get the same technician.

  • Review 154 (2024-12-18 - Rating: 5)

    Always pleasant folks and very helpful. Adam was my tech & he was so polite & friendly. Prefer to always have Adam. Great young man.

  • Review 155 (2023-09-12 - Rating: 5)

    Donald and Daniel were great. Polite, considerate, professional. They explained everything as many times as I needed to understand. Excellent workers! They got our older furnace working! Were definitely fans of Reliable Comfort in Seymour!! Thank you so much!!***UPDATE****We decided to upgrade our old furnace and air conditioner system and we couldnt be more pleased with the quality of service we received! Questions asked and answered, courteous, professional, pleasant and capable! Justin and David were definitely trustworthy and dependable! Thank you gentlemen!PLUMBING!Today, Brad came to our house and tackled a leaky pipe in our crawl space. Turned out, it was more than leaky .... it was a gusher! But Brad slayed that beast and did so with professionalism, timeliness, and accuracy. Not only was he good at his job, he was a very kind and polite man. I am grateful to him for making my hard day better.

  • Review 156 (2023-08-08 - Rating: 5)

    Joshua is absolutely top shelf. On time, courteous, professional and willing to make suggestions on what would help us the most. I will definitely be back if needed! He went over and above to get the job done!

  • Review 157 (2024-02-14 - Rating: 5)

    We called Reliable about installing a Single-Zone split system at our business office. They installed it the same week, was very professional & did a wonderful job.

  • Review 158 (2023-07-19 - Rating: 5)

    Reliable Comfort has quality products with knowledgeable professionals that do quality work. Marc and Comeron just installed a mini-split in the garage. The workmanship, professionalism, and cleanliness were of the highest order. These are the kind of employees that you can trust to continue your great reputation.

  • Review 159 (2024-03-02 - Rating: 5)

    Reliable is what my wife and I have always used, A/C and Furnace replacement, water heater replacement, and spigots. The front desk ladies and technicians that we have worked with at Reliable have always been kind, knowledgeable, and patient with any questions that we have had. It is a business, but the employees at Reliable make you feel like they are there for you and are in your corner when it comes to what is best for you.

  • Review 160 (2023-08-25 - Rating: 5)

    Had our routine maintenance visit for our AC. Justin was very friendly and listened to our concerns with excessive condensation from the ac drip pan in our garage. He was knowledgeable and told us what he was going to do to troubleshoot. He even asked if we wanted to continue the maintenance program (this was the last free visit from our AC install last year)!

  • Review 161 (2024-08-09 - Rating: 5)

    I again received great compassionate service. Balfret was great and helpful. Very nice and respectful.

  • Review 162 (2022-12-24 - Rating: 5)

    The weather was very cold šŸ„¶ yet the men kept on working to replace my furnace in a very efficient way so the whole house didnt get real cold. My house is very old, with plaster wall and thick studs. They had to install new duct work in the crawl space and attic, but did the job quickly and beautifully ! All were very nice and polite, even with all the challenges they encountered. And the cost to me was excellent šŸ‘, very affordable considering all the work and time that was put into the job ! I am VERY happy with the Reliable service ! !

  • Review 163 (2024-12-09 - Rating: 5)

    Came in and installed a new AC unit and furnace at my grandparents house. Everything is going great! Clean install and fast response time

  • Review 164 (2024-08-22 - Rating: 5)

    Very prompt and professional service. The technician was courteous and informative. I felt I got great service. He answered all my concerns and was very informative.

  • Review 165 (2024-04-11 - Rating: 5)

    We had a toilet emergency at night that couldnā€™t wait. They were so responsive and positive for a call so late. I really appreciated their attitudes and service provided.

  • Review 166 (2024-09-16 - Rating: 5)

    Mitch Stam was very professional and efficient. Highly recommend!

  • Review 167 (2024-06-01 - Rating: 5)

    Marc and David were very helpful and got our new air conditioning unit installed very fast! We would definitely recommend them!

  • Review 168 (2024-10-16 - Rating: 5)

    Excellent work, I recommend them and they are very friendly.

  • Review 169 (2023-09-28 - Rating: 5)

    Jonathan stopped by to complete a service check for my HVAC unit. He was friendly and professional, explaining things as he checked them. I would recommend him and Reliable for any HVAC needs. Their name says it all!

  • Review 170 (2024-05-10 - Rating: 5)

    Just had our new furnace and ac installed and they were great! Marc and Gavin were so friendly and did a great job!

  • Review 171 (2022-05-25 - Rating: 5)

    After trying to get many companies out to take out my old unit, let us do repairs to the floor, then install new ducts and install ac and heat pump, many either didnt call back or did a no show. The salesman was very professional and gave us different options. The install team was great! They were on time and did a fantastic job! I would highly recommend them!

  • Review 172 (2024-10-25 - Rating: 5)

    The place I bought had A/C system installed from Reliable so being new to area thought I would use them for service call. They were prompt and extremely good service, prices. Liked them so much I got on their service plan and it was so worth it! Came out today and cleaned everything looks new and fixed a solenoid that had burnt mouse that crossed circuit. I didnt even notice I had problem until he pulled half fried field mouse out on solenoid. Glad I got on program as it could of caused issues!Anyways love these guys and recommend for sure!

  • Review 173 (2022-02-11 - Rating: 5)

    Reliable Comfort was the best choice for the work I needed done. The technicians, installers. Duct cleaning team were all very informative & easy to work with. My home, dogs & I were treated like a friend & not just a customer. The girls in office handled the customer service with kindness & answered all questions & concerns I had. Highly recommend Reliable. Thank you so much Dan, Josh Bradan. Noah. Brace. Brandon. Beth, &Lisa for the great work. Well done!

  • Review 174 (2022-09-20 - Rating: 5)

    Outstanding service! Jonathan came out to our home today to assess our AC which is malfunctioning due to a failed repair completed by a different company. He diagnosed the issue and gave us different options to consider in order to fix it. He thoroughly explained the options and even took the time to discuss our concerns that arose from the initial fix done by a completely different company. I highly recommend using Reliable Comfort!!!

  • Review 175 (2024-12-26 - Rating: 5)

    Our experience with Reliable Comfort was fantastic. The sales representative was very helpful in helping us decide on which furnace and air conditioner to select. The installation folks did a great job of making sure the area was clean and was very careful when removing and installing the new equipment. They took care not to damage walls or floors in the process. The installers were efficient, friendly and professional. We are pleased to be doing business with Reliable Comfort; plus they are a local company, not a large corporation, which we like. Thanks, guys.

  • Review 176 (2024-12-17 - Rating: 5)

    Andrew performed our semi-annual maintenance and cleaning. He was very thorough, excellent customer service, and he made sure that we understood everything and how it worked.

  • Review 177 (2024-06-11 - Rating: 5)

    Brad was punctual, professional, and skilled at replacing a sink drain, fixing a leaking toilet, and quoting me on future work.

  • Review 178 (2023-05-04 - Rating: 5)

    Nice professional young men- Noah/Marc/Cameronā€¦worked very efficiently together. Got our new heat pump installed, without any problems..Thank you, Reliable Comfort! We would recommend you with 5 stars!

  • Review 179 (2022-06-28 - Rating: 5)

    Our air conditioner stopped pumping cold air on Sunday evening. The next morning, we scheduled for Reliable Comfort to come online. To our surprise, they had a Monday morning appointment available. There was a 4 hour window given, as is typical of repair work. Dillon showed up as texted and was quick and efficient. He explained what was broken and how it needed to be fixed. He fixed it, tested it before he left, and was nice. He waited patiently for a minute while I locked up the dog when he arrived. It was a great repair experience!

  • Review 180 (2019-06-21 - Rating: 5)

    When my AC quit I called multiple places, and every place said it be a week before they could get to me! But reliable came the same day!! The service was great! Jarred fixed what he could that day to get me going until he could get the rest of the stuff the next day! He then returned to my house with more parts the next day, a Saturday, at no extra cost!! I ended up purchasing a whole new unit and they got it all installed in one day!! Very pleased with my service and product! Jeff showed me multiple units with multiple quotes so I could choose what was best for my house and needs!! Was not swayed or pressured to buy anything!! They showed great professionalism!!

  • Review 181 (2022-11-04 - Rating: 5)

    Servicemen arrived promptly and worked pretty much all day to replace the old air handler, etc. it looks so much better (more professionally installed) than the old one. The techs were pleasant and courteous and did not leave until the unit was working properly. Definitely five stars.

  • Review 182 (2020-04-30 - Rating: 5)

    ā€œOur experience with Reliable Comfort was great. When our system crashed, we called and scheduled an appointment for an estimate on a new system, They came out and explained all our options and helped us to pick the best system for us and our home. They were very professional and thorough . The whole experience was great and I would recommend Reliable Comfort to my friends and family. The workers that came out and installed the system were extremely nice and cleaned up after they were finished and were very informative about the new system. Thank you Reliable Comfort!ā€

  • Review 183 (2022-07-23 - Rating: 5)

    I needed a small repair done. Brad knew instantly the fix and what all was involved. He fixed another small item for me too, as well as quoted me on a future home project.Very friendly and willing to answer any questions. Very knowledgeable and will be the ones I call in the future for any plumbing and HVAC needs or repairs. I highly recommend Reliable Comfort!

  • Review 184 (2020-09-30 - Rating: 5)

    I have been using Reliable Comfort for the past several years now. They put in a brand new Hydron Module geothermal heat pump for us about 5 years ago and they perform all of my 6 month scheduled maintenance on that unit to keep it in tip top shape. I have been very happy with their services. They are very knowledgeable, informative of the services being rendered and friendly. I plan to remain a customer for as long as they keep up with the good work. Its a great company.

  • Review 185 (2021-03-16 - Rating: 5)

    I have been with Reliable for 5+ years and have been extremely satisfied with their work. They installed my AC and water heater and have maintained it since. I have recommended them to my friends and children and to whomever asks. I dont even look for ask for second bids if it has to do with what Reliable offers. I have lived in my current residence for 24 years now and have gone through a half a dozen local and state companies and found Reliable to be the most reliable. The peace of mind and the actual performance of their equipment is no equal. They are not the cheapest, but they offer the best bang for my buck.On this particular visit, AC maintenance, Dan Phillips, the technician they sent was so professional, helpful and efficient, he had time to finish his work, and still spent ample time conversing with me on things that I need for my home AC and overall upkeep. I bought a plumbing service contract during his visit.Thanks Reliable, I am relying on you for my home AC and plumbing needs, so I dont have to worry about it myself.Mike - A Very Satisfied Homeowner and Customer of Reliable

  • Review 186 (2022-12-28 - Rating: 5)

    We would have gladly taken a lump of coal, but instead Santa left us 4 burst pipes on Christmas Eve. Taylor and Brad to the rescue! We were able to pump the water from the crawl space ourselves; Taylor and Brad braved below zero temperatures and a frozen mess crawl space, repairing all 4 pipes in efficient, professional fashion. Weā€™ve had quite a bit of work by Reliable in the last 3 months, and are always incredibly satisfied with the quality of work and the knowledge of the techs. At this point, they feel like family. Thank you, Reliable! I hope your stockings were all filled with the best prizesā€”because I KNOW you were on the nice list this year!

  • Review 187 (2024-06-17 - Rating: 5)

    Service was fast and Adam was friendly and straight forward about my best options. Ill use them again for sure.

  • Review 188 (2023-11-29 - Rating: 5)

    The customer service on the phone was very helpful and quick to find a time that worked for me. The service technician was friendly and explained steps along the way. He fixed my problem and I am very pleased with the service.

  • Review 189 (2022-05-24 - Rating: 5)

    Rob was great getting everything set up for us and letting us know what system would be best for us. Our old system went out and they were quick to get us our new system installed. Cody and Rick were very professional during the install process. Overall great service.

  • Review 190 (2019-06-04 - Rating: 5)

    The service provided was awesome! The office staff called a few days prior to our scheduled installation date, to confirm all of the details. The installation team arrived on time, they were knowledgeable with new system they were installing and answered every question that my husband threw at them. We received great service from sales to installation. We will be using this team for all of our future heating and air conditioning needs.

  • Review 191 (2024-10-02 - Rating: 4)

    Did a good job. Was on time and friendly and answered all my questions.

  • Review 192 (2021-09-22 - Rating: 5)

    Excellent service from an extremely well trained technician. Dan Phillips was very helpful, friendly, and professional in every way possible. The whole company has been helpful and professional, explaining the process and getting my heat pump back up and running. Reliable Comfort Heating, air, and plumbing is one of the best service companies that I have used in many years. Would definitely refer anyone to them. Especially for heating and air conditioning.

  • Review 193 (2022-12-24 - Rating: 5)

    Reliable came to our rescue!! Our heating system died at a most inconvenient time during the Christmas holidays and when the temperatures dropped below zero. We couldnā€™t be happier with their service. They were excellent and dependable. Our family highly recommends Reliable Comfort Heating and Air Conditioning!

  • Review 194 (2021-07-08 - Rating: 5)

    Reliable Comfort Heating and Air Conditioning done this customer right. My air conditioner was needing replaced as it was struggling to keep up in this Indiana humidity. It was also 20+ years old. I called them and they were able to come out the next day to do a free estimate on a replacement compressor. Josh was very professional and courteous and offered us a great price on a replacement. By going with Reliable our quote was $3000 less than the competitor! The installers came out less than a week later with our new unit. Let me just say that we are now a cooler, happier family. Thank you Braydon and Dalton! We highly recommend Reliable.