Water Heaters Plus
Located in Columbus, Ohio
Address: 6330 Proprietors Rd Suite A, Worthington, OH 43085, United States
Phone: +1 614-905-0195
Rating: 4.9
Services
- Online estimates
- On-site services
- Credit cards
Categories
- Plumber
- Water filter supplier
- Water softening equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-26 - Rating: 5)
Water Heaters Plus did an excellent job for us. They installed a new water heater on Christmas Eve day. Arrived earlier than expected. Jeff did a wonderful job! David scheduled us and got us in right away. Kudos to Water Heaters Plus. Would highly recommend them!! -
Review 2 (2024-12-20 - Rating: 5)
Wonderful experience! I was able to get in touch with a real person every time I called in. I got all of my questions answered and ultimately got a new hot water heater for a fair price. The estimators and installers were all professional and efficient. I highly recommend Water Heaters Plus. -
Review 3 (2024-10-04 - Rating: 5)
After 8 years on a 12 year Reehm NG water heater, it failed. Water Heaters Plus did the original install for HomeDepot. I contacted Reehm for warranty replacement. They said they would replace it under warranty but I was responsible for removing it, returning it to HD for replacement, and then having it installed. I can do many DYI things around the house but I am not a plumber. I called Water Heaters Plus. They were very familiar with all that was necessary to turn this around and have hot water again. They put me on the schedule two days out. The service man Que called me 30 minutes before the scheduled time to verify he was on his way. Que was friendly and pleasant and let me know he would take care of everything. He removed the old water heater, returned it to HD, exchanged it for the new one, installed the new water heater and had it cooking water in no time. Including the hour or so to go to HD and back Que completed the replacement in only three hours. I don’t know how it could have been completed any better. It was unplanned and unfortunate the water heater failed and required replacement but thanks to Water Heaters Plus staff for the excellent service. -
Review 4 (2024-11-08 - Rating: 5)
I had a perfect experience with Water Heaters Plus. From the initial contact to obtain a quote, to installation, and post installation phone follow up to schedule inspection everything was seamless and professional. My installer, Jeff, arrived earlier than anticipated, phoned me to let me know he was on his way, and was professional, courteous, friendly, neat and efficient during the installation. I was a bit concerned about the removal of my old water heater as it was corroded and leaking. Jeff made sure to wrap and safely remove it with no mess at all. In addition to the great customer service and installation, Water Heaters Plus also had the best price of all the 4 companies that I received quotes from. 10 stars! -
Review 5 (2024-11-17 - Rating: 5)
Water Heaters Plus had an opening for me same day to replace my water heater. The technicians were able to show up earlier than my scheduled time which was more convenient for me. They were polite and finished the install quickly. I am pleased with the expediency and quality of service -
Review 6 (2024-12-16 - Rating: 5)
We had a great experience getting a replacement water heater from Water Heaters Plus. Everything was professional, timely, and well-explained. Jeff was right on time, got in to check out our failed water heater, and was finished replacing with a new unit in just about an hour. Would absolutely recommend and use again. -
Review 7 (2024-10-25 - Rating: 5)
Great experience. Jason came out to quote and provide guidance on a tankless system. He was very knowledgeable on details of the system and able to provide practical recommendations with no upsell. Pricing on website is pretty accurate and the small additions are needed based on the specific situation. Much more reasonable than two other quotes considering the material and labor cost. Very pleased with the Cam and Josh who did the install - very professional, good communication, clean work. Navien system is working very well and Im happy with Jasons recommendation. -
Review 8 (2024-08-28 - Rating: 5)
A knowledgeable and friendly tech installed my water heater.An amazing job, he did the job quietly as possible while I watched TV. Quick accurate work. Great price great quality. Highly recommended if you find yourself in need of a new water heater. -
Review 9 (2024-01-11 - Rating: 5)
Fantastic company to work with. Swapped out 2 40 gallon NG tanks to a Navien 240A tank-less system. Woody was a real pleasure to work with no doubt! Very professional, knowledgeable, prompt and just an all around great guy. If youre looking to get some work done, look no further. Thank you Woody! -
Review 10 (2024-11-22 - Rating: 5)
Great experience. Transparent pricing, call support was very helpful, answered my questions about the different brands, and explained the process and what to expect. The tech, Ekoue, called 30 min before the appointment (as promised), and was very thorough and walked me through every step of the install and how to operate the unit. No upsell, no surprises, I highly recommend WHP if you need to replace your water heater. -
Review 11 (2024-09-06 - Rating: 5)
We chose Water Heaters Plus because they were straightforward and honest. We had gotten quotes from some of those big plumbing companies splashed on the internet and they only sent ‘salespeople’ to our house and their quotes were super high. Jason came next day, on time and went through the tankless hot water install process, answered our questions and provided a great education about the recommended model’s maintenance we can do. (The other guys wanted to sell us a maintenance plan.) Jason was passionate about his experience installing hot water heaters which was nice to hear. He then gave me a quote the next day as promised.Our installers, Cameron and Josh, arrived on time and were very polite and conscientious. They got busy and it all went exactly like Jason had said it would….and we saved money vs. other company quotes.We are very impressed with Water Heaters Plus. We also agree with others that this company is a breath of fresh air.Don’t hesitate to call them. They will get it done and you will be happy customer! -
Review 12 (2024-12-03 - Rating: 5)
From start to finish our experience was smooth and professional! This company is completely transparent with their pricing. They could come quickly, and our installer was knowledgeable and personable. I highly recommend this company! -
Review 13 (2024-11-01 - Rating: 5)
I called them the day before to install a new water heater. Sam came out the next day and did a great job. They were half the price of the first people i called. I will use them again. Sam worked after six and never stopped. Very hard worker. -
Review 14 (2024-11-01 - Rating: 5)
My man, Ekoue, was fast, polite, and left my basement looking far better than he left it (new, not leaking, water heater that now drains into my sump!). I could tell he takes pride in his work.I was fortunate enough, not to need my water heater replaced in an emergency situation, but if I ever needed that, I know who I would be calling! -
Review 15 (2023-12-05 - Rating: 5)
This whole experience was absolutely phenomenal. Woody, the installer, was very professional and did a fabulous job. His installation is, very much a work of art, and something that I am proud to have in my home. Works great too!Highly satisfied with the price and customer service. No kidding, it was thousands less than other quotes, in one case half.My absolute recommendation is if you want a tankless, go here first! -
Review 16 (2024-10-15 - Rating: 5)
Install team was amazing in working around a strange access to water heater. Everyone was very nice and professional from scheduling to install. Pricing was very reasonable and fair! Thank you for what you do! -
Review 17 (2024-09-17 - Rating: 5)
I was very impressed with Water Heaters Plus. They were very punctual and the young man who installed my water heater was exceptional. He was very polite. He answered all my questions about the installation and the water heater itself. He did a great job installing my new water heater. I would recommend Water Heaters Plus to all my friends and relatives. -
Review 18 (2024-10-24 - Rating: 5)
Our Experience with Water Heaters Plus has been great!!! We used them to replace our broken water heater with a tankless water heater. Our technicians Ekoue and Josh were so professional and walked us through the process along the way. We were so impressed that we used Ekoue to come back the following week to replace our burnt out garbage disposal!!!We highly recommend them and commend the owner David on his staff. -
Review 19 (2024-06-22 - Rating: 5)
Water Heaters Plus is an exceptional company. When others seem to inflate what needs to be done...by time needed, products required, and cost, Water Heaters Plus is completely transparent from start to finish, has a team that makes you feel valued...almost as though youre a neighbor or friend (some of their team actually do live near each other and do seem to care about each other), and let me know exactly what needed to be done with a quote that never changed from when I got it to when the bill was paid. Plus, the cost was significantly less than what others quoted me. The Water Heaters Plus team worked with me and were able to install our hot water tank when we needed them to and got the job done in a very short amount of time. Our team member shared that they are a company that tries to offer the kind of service they would like to receive themselves...the Golden Rule Followers of the water heater world...and they are. I cant recommend them enough!!! Thank you Water Heaters Plus for making my experience one that was even better than I could have ever imagined!! Youre the BEST and really saved the day!! -
Review 20 (2024-08-27 - Rating: 5)
After unsuccesful attempts to find a company to replace our water heater, my husband found Water Heaters Plus online. We are so pleased with their professionalism and they delivered exactly what they promised (and more!). From Jason that gave us the initial quote, to Aliena at the office, to Jeff the installer...they all were wonderful! Thanks for making this unfortunate situation for us, turn out to be a great experience! We highly recommend to others!! -
Review 21 (2024-10-19 - Rating: 5)
Ekaue Tomety came out replaced our water heater. He was very professional, polite, and went above and beyond. He was very thorough and took extra time to answer all of our questions. We were very impressed with your service. -
Review 22 (2024-11-25 - Rating: 5)
I requested Ekuoe he has been here previously. Always does an excellent job. I highly recommend him and Water Heaters Plus. He always cleans up everything before he leaves and the job is done right!! -
Review 23 (2024-07-11 - Rating: 5)
Our installer, Ekoue, very professional and thorough. His work is to be commended. Water Heaters Plus provided upfront pricing and unit information on their website allowing me to make my choice and then have it confirmed with a phone call allowing me to ask a few more questions. Price charged was as advertised with no surprises. Installer arrived well within the window. They were able to schedule my install quickly. Jobsite was left clean. Overall, a great experience. Definitely recommend their services. -
Review 24 (2024-11-21 - Rating: 5)
Water heater cracked in the evening. Called at 9:00 the following morning. Crew was sent by noon. New water heater expertly installed by 2:00. Everything was top notch. Would highly recommend. -
Review 25 (2023-11-07 - Rating: 5)
We are extremely pleased with our new unit. Our expert technician was knowledgeable, skilled and thorough. He worked around a few tricky obstacles and discovered our expansion tank also needed replacement. Highly recommend WH+ for their upfront, transparent pricing, quick scheduling and friendly service. -
Review 26 (2024-12-15 - Rating: 5)
Excellent work and great price. Called Thursday afternoon and they came on Friday mid-day. Great install and clean up! -
Review 27 (2024-12-03 - Rating: 5)
Que was the tech that I worked with and he was an absolute professional. We are still in the process of diagnosing my tankless issue, but regardless of outcome, I would highly recommend for your tankless water heater needs. -
Review 28 (2025-01-02 - Rating: 5)
Great customer service .. Sam came and got the job done quick and fast . I would highly recommend Thai company . I don’t write reviews but with the satisfaction I received today with the customer service and the service it was highly considerate.. thanks Sam … -
Review 29 (2024-11-04 - Rating: 5)
Great job by WHP! The new Rinnai tankless is fantastic. Cameron, Josh, Jason, Alena, and David are simply wonderful. I would recommend them to all.MM - Lewis Center -
Review 30 (2024-11-02 - Rating: 5)
They were fantastic! Extremely reasonable prices and great service. They helped me through the entire process and made the switch between tanks seamless. Highly recommended! -
Review 31 (2024-06-13 - Rating: 5)
Im a bit late on this review but Jeff and the team at Water Heaters Plus were very helpful and quick getting a new heat pump water heater installed after our gas one quit on us in the spring. Weve been enjoying our new water heater for a few months now with no issues. I bought the water heater through Home Depot because we had some gift cards and they charged us a very fair installation price without buying the unit from them. -
Review 32 (2024-06-24 - Rating: 5)
I want to start this off by saying I’m the Director of Maintenance at a large brewery/restaurant in the Columbus area, and I’ve used quite a few water heater services. This is the MOST professional, affordable and reliable water heater company I’ve had the pleasure of working with. Everything from initial contact, to completion of the job. You can rest assured the job will be done correctly and on time. Proceed with confidence ✌🏻 -
Review 33 (2024-08-25 - Rating: 5)
Water Heaters Plus! Inc installed a Rinnai RU199IN tankless water heater for us. We are familiar with the product, and Water Heaters Plus! Inc (a certified preferred install for Rinnai) did an excellent job. There were unanticipated hiccups during the installation, and Jason, the owner of the installation, took the lead to iron out all issues for a perfect outcome. Thank you, Jason and team! -
Review 34 (2024-08-13 - Rating: 5)
Outstanding customer service!!!! Detailed and passionate about their work and service to the customer and their home engaging and took out the time to listen to our concerns 5 stars ⭐ ⭐ ⭐ ⭐ ⭐ Across the board superior top tier service and we now call only Water Heater Plus and our service technician name was Ekoue Que Tomety Amazing young man stellar and a gentleman and represented Water Heater Plus company in an excellent way I will definitely share this with my colleagues and friends and our HOA committee Thank you so much for everything and a huge shout out to Que!!!!! We truly appreciate it. -
Review 35 (2024-12-10 - Rating: 5)
Jeff was very professional and installed the new water heater the next day. Highly recommend. Price is good 👍 -
Review 36 (2024-12-04 - Rating: 5)
Had a great experience with Water Heaters Plus. They were fairly priced, quick, did a great job, and answered all my questions. -
Review 37 (2024-10-01 - Rating: 5)
Great people that you can trust to do the job right and fair. I I called several plumbers who didnt understand my problem or gave me a very high quote. WHP did it right and did it fair. These people should be your plumber. -
Review 38 (2024-01-11 - Rating: 5)
My hot water tank died and I have hot water heat. The owner took a lot of time in the evening explaining everything and telling me my options.The tech arrived on time and let me know 30 minutes before his arrival. He was quick to get to work. He was extremely knowledgeable and showed me everything and answered my questions.I highly recommend them and will most definitely use them in the future. This locally owned company earned my respect and support! -
Review 39 (2023-07-03 - Rating: 5)
We always get great service from Peña, Jason, and Woody. They installed our tankless back in 2010. Aside from manufacturing problems (that were covered by warranty), we’ve had great success with our unit and highly recommend these guys. -
Review 40 (2024-06-24 - Rating: 5)
We appreciate the performance of the repairman. He was able to test the operation of the water heater and found a leak toward the top of the tank. This was followed by dismantling the old heater and taking it out. He continued his great performance by bringing in the news heater and making sure it was operational. The new water heater was delivered, installed, and was shown to be operational before he left. He is to be recommended for carrying out the expectations associated with this job.K. Thompson, Customer -
Review 41 (2024-06-16 - Rating: 5)
I highly recommend Water Heaters Plus!! Our hot water tank went out and was leaking. They sent a technician out immediately and provided the best and reasonable quote out of 6 different places.We chose them because out of the 6 different competitors, when they came to our house they were very polite, respectful, and knowledgeable. We moved forward and they installed our tankless water heater the next day and was effective and efficient with their installation.They even walked us through how to maintain and use the tankless water heater. I would highly recommend giving them a call first! -
Review 42 (2025-01-03 - Rating: 5)
I appreciate Sam he was a very Great Worker for the Heater he explained everything that was going on he got the Job Done very fast service THANKS SAM 👍🏾 -
Review 43 (2023-06-28 - Rating: 5)
After looking for a company to do my water heater. I Chose Water Heaters Plus. Im glad I did.Woody did a great job. Explained some of it to me. He cleaned after finishing.I would recommend them to anyone .Gary Miller -
Review 44 (2023-12-30 - Rating: 5)
Jason at Water Heaters Plus was very knowledgeable and professional. He patiently explained our options in replacing our 25+ year old water heater. On the day of installation he and his crew communicated with me regarding their timing and estimation of how long the job would take. In our home they were very respectful, friendly and efficient. Dave at their call center was very helpful when we had a question that evening after hours. I was very pleased with our experience with Water Heaters Plus and would recommend them to friends and family. -
Review 45 (2024-11-29 - Rating: 5)
Jeff came at 8:30 and replaced my leaking water heater with a new one by 10:30. Very competent and professional. -
Review 46 (2024-11-07 - Rating: 5)
Water Heaters Plus did a great job replacing our water heater. Clean and fast - no issues. -
Review 47 (2024-02-18 - Rating: 5)
I have had good experiences with Water Heaters Plus for several years. they have given me good service on my tankless water heater. Recently I had them check on my master shower valve as I couldnt get any hot water there. The tech replaced that valve but didnt ultimately solve the problem so they send another tech out as soon as they could, problem solved! They are always polite, responsive and thorough. -
Review 48 (2024-01-15 - Rating: 5)
Easiest purchase and install ever! I wanted a 75 gallon tank and had left several messages requesting quotes at other plumbing companies without getting a response. When I found Water Heaters Pluss website it was so easy to put in the tank size and choose gas or electric then the site recommended 3 brands. I chose AO Smith because that is the brand I have and it has lasted 24 years and was still running. (Just is getting less efficient and we didnt want to push it to the point of failure.) I had a call from the company within 5 minutes, an appointment the same day to look at my current tank (which was a Friday) and an install appointment on Monday. They were prompt, courteous, and efficient. The tech explained exactly what he was doing and answered questions. VERY pleased. Highly recommend. -
Review 49 (2024-02-17 - Rating: 5)
I had a 80 gallon tank electric water heater. Jason from water heater plus came and explained the process of switching to Navian tankless, he is very good! They did new pipes for exhaust which we didn’t had as previous was electric water heater. This company charged us less than half than what other 3 companies quoted . They got it done in 1 day, very professional and confident. Highly recommend this company for tankless water heater. -
Review 50 (2024-03-26 - Rating: 5)
Today, I contacted Water Heaters Plus and spoke with Jason Ruby. He was informative and answered all my questions. This company was responsive and resolved my issue in a timely manner. The gentleman who perform the installation, EKOUE, was polite, respectful, friendly and, performed the repair rather quickly. I recommend Water Heaters Plus without reservation. -
Review 51 (2023-03-21 - Rating: 5)
Everything about my experience with this company and their service was without a doubt the best I’ve had. I’ve called many companies for repairs and/or installs and this tops them all. The quick service. The knowledge and expertise. The kindness, which often gets overlooked. Every aspect of their service was excellent. I truly recommend Jason and his team for any plumbing needs. Complete professional. Oh, and he fixed an issue in minutes that the other company (3 hours later) could not. -
Review 52 (2024-04-05 - Rating: 5)
From the initial call, the process was informative, prompt and professional. Jeff B, the installer, was courteous, friendly and efficient. The price was competitive and much better than the big box quotes that I received. The work was completed within 4 hours of my call. Two thumbs up! -
Review 53 (2024-03-06 - Rating: 5)
Awesome Service Start to Finish:Technician was professional, took pride in what he was doing and communicated w/accuracy and clarity.Being a stickler for detail, I was very impressed with all aspects of his service.I knew (within $100) the evening before what the price would be and when completed next day, came in $40 under my budget for a quality Gas WH Tank (40Gal)..Wife is Thrilled so Naturally I am as well..I would have NO issue calling WH+ again for any related service. -
Review 54 (2024-03-28 - Rating: 5)
Ekoue Tomety was great! Very professional and went above and beyond! I appreciate him showing me how to use the hot water heater! The install was great from start to finish! I appreciate that they have the price you pay listed on the website the staff on the phone were kind! Just all around a great experience! -
Review 55 (2023-12-30 - Rating: 5)
I would not use any other plumber -- this company is fantastic and a stand out among competition for their up front pricing and quality work. Read their website to see how committed they are to customers and cost transparency. Theyve installed a hot water heater, garbage disposal and new toilet for me. Every person who has been to my house or talked to me is intelligent, professional, friendly and efficient. So glad they exist. -
Review 56 (2023-12-01 - Rating: 5)
Great service, very prompt and extremely reasonable on pricing. Water heater went out on long holiday weekend Black Friday late evening - of course when everything is closed. They were out first thing on Tuesday. Super fast, clean install and friendly! Def recommend. -
Review 57 (2024-01-18 - Rating: 5)
Water Heaters Plus did a great job, promptly and efficiently replacing our water heater just hours after we discovered it leaking. I called and spoke with Aliena, sent her a couple of pictures and a few minutes later she sent an estimate. Jeff, the installer, was at our house a few hours later (ahead of schedule) and professionally did his work. I would definitely recommend Water Heaters Plus. -
Review 58 (2023-07-27 - Rating: 5)
5* for the entire team! I highly recommend Water Heaters Plus!Our water heater sprung a leak after only 5 years. After speaking with Alina from Water Heaters Plus, I was impressed with her knowledge and great attitude. She was able to look up my current tank, and saw it was still under warranty (unlike the other 2 contractors that quoted my job), and took the time to itemize and explain everything for me so there were no surprises.They scheduled a tech (Cameron), for my appointment. He called me first thing in the morning to see if he could come earlier than our scheduled appointment. Much appreciated!Cameron inspected the water heater and was able to get full replacement from the manufacturer! All I had to pay was installation and tax etc. What a welcome surprise!He was very careful when taking out the old, and bringing in the new unit. This was a professional, quality installation.My replacement heater was installed quickly and neatly, and heating water in no time.*Alinas quote was to the dollar! Cameron was a pro, and they couldnt have made this any less painful for me. -
Review 59 (2024-07-11 - Rating: 5)
Easy company to deal with. Installer was on time, worked quickly and left the basement area clean and dry. I would recommend Water Heaters Plus. -
Review 60 (2024-03-28 - Rating: 5)
Ekoue did a very good job replacing my 30 year old water heater. He explained options for choosing a new one and was thorough and was efficient with installing the new one. I highly recommend Water Heaters Plus. -
Review 61 (2023-05-12 - Rating: 5)
My water heater broke down and I contacted them online. They called me the next morning and installed a new water heater the same day. Woody did excellent work and was extremely friendly and professional. I was so impressed I had my aging sump pump replaced as well, which they did the next day. Highly recommended. -
Review 62 (2023-08-12 - Rating: 5)
We are so happy with the customer service, starting with our first phone call. They were friendly and helpful. And a great value for our new water heater. Our installer, Cameron, was polite and explained everything. Thank you for an easy experience! -
Review 63 (2024-03-10 - Rating: 5)
Water Heaters Plus did an outstanding job replacing my 20+ year old hot water tank. I didnt have a plumber, and a family member suggested reaching out to Lowes so Id get a good warranty. I did reach out to them, but after receiving a shockingly high quote, I decided to try my luck with a plumber recommended through Angis and was connected to Water Heaters Plus.From Aliena, the scheduler, to the technician who provided the quote to the technician who did the installation, everyone was professional, pleasant to work with, and the cost was a thousand dollars less than Lowes. Cameron and Josh, the plumbers who came out to inspect the situation and offer me a quote, were amazing. Cameron grew up in the business and was incredibly knowledgeable and thorough. He answered all my questions and made sure I got exactly what I needed and wanted. We scheduled the installation for the next morning when Ekoue arrived, I realized he was another top-notch plumber. Some copper lines needed to be cut out and replaced, and it was fascinating watching him weld the pipes, and hes right, welding is an art form. The job he did with the installation was exceptional-making sure everything was done exactly right, even though it took a little longer than it should because of issues stemming from the age of my tank and a pressure problem. His reassurances about resolving the issùes were given with the confidence of someone who knew hed be able to take care of everything, and he did.To make a LONG story short, if youre in need of a full service plumber who can get the job done quickly and at an affordable, fair price, you cant go wrong with Water Heaters Plus. The bonus? Knowing youre supporting a top notch, locally owned family company with employees who have integrity and do everything by the book and care about providing outstanding service for their customers - making sure they and their home are treated with the same care the technician would provide for their own parents home. Water Heaters Plus has customer service second to none. HIGHLY recommend!!! -
Review 64 (2023-01-16 - Rating: 5)
From the moment I reached out until the job was completed, Jason was very responsive to my questions and gave me options to consider in whether to repair or replace my 7 year old gas hot water tank. Everything was quick, easy and painless. He had the best price of the companies I had quoted and within less than 48 hours, I had a new tank and hot water!The gentleman who installed the tank (along with Jason) answered any questions I had as they were installing the tank. From the time they arrived to the time the tank was installed and they were leaving was a quick hour and 15 minutes. Within 30 minutes, my hot water was abundant. -
Review 65 (2023-11-17 - Rating: 5)
I had a water heater installed. The work seems top quality to me. I got a name brand heater at a fair price. It helped me to talk to a few companies and plumbers about the selection of the brand and model. In other words, I got 4 estimates before I decided. -
Review 66 (2024-12-15 - Rating: 5)
Fast service and helpful staff, installer was friendly and knowledgeable explained the installation process thoroughly. -
Review 67 (2023-07-21 - Rating: 5)
Cameron was absolutely fantastic! I had an emergency water heater leak and had a different company quote me $2200 to install and then called me the next day to say they were booked. My neighbor recommended Water Heaters Plus so I called them. They quoted me $1500 and were at my door within an hour and done within 2 hours! Wow! Cameron did it all by himself - one guy - including hauling away my old heater! Top notch company! -
Review 68 (2022-11-07 - Rating: 5)
Reasonable, quick, professional and friendly! I had a half inch of water in my pan and needed a new water heater decently quick. Jason thoroughly educated me on the different types of heaters and also sent me information. Installer Jordan was super friendly and professional. Not only were they reasonable but they were able to schedule me quicker than anyone else. I highly recommend Water Heaters Plus! -
Review 69 (2024-03-16 - Rating: 5)
Great service and very helpful! They quickly answered questions and installed the next day. They offered me options to extend the life of my water heater that other companies didn’t even mention! -
Review 70 (2024-01-18 - Rating: 5)
Great service! I called Water heater was installed the next day. Prices were reasonable and given upfront on their website. I would definitely recommend if you are in need of a new water heater. -
Review 71 (2024-11-07 - Rating: 5)
Repaired a pipe in the basement that was leaking. Also replaced my sump pump. Price was great and the service was excellent. Sam was on time and cleaned up when he was done. Easy process start to finish. Definitely use these guys again. -
Review 72 (2024-02-10 - Rating: 5)
Another company told us that they couldnt install a tankless unit in our home because we had 1/2 gas lines and then quoted a ridiculously high price for a new 50 gallon powervent tank. We found Water Heaters Plus online and reached out. Within a day, Aliena sent a much more reasonable quote for an equivalent powervent but suggested we have Woody come out and take a look at the tankless situation. He took the time to find our 3/4 main line and confirm that it was indeed compatible with a tankless water heater. He installed a new Rinnai tankless unit without any issues. Two weeks in and its working great. I highly recommend Water Heaters Plus. Exceptional service without the price gouging! -
Review 73 (2024-02-05 - Rating: 5)
I was looking to replace our tank-based water heating system. The folks at WHP were knowledgeable and presented the options fairly and accurately. I chose to go with a tankless system. The installation was professional and the price was as predicted. WHPs quote was fair and way lower than other merchants who were looking to add many unnecessary extras and pump the bill. WHP staff was honest and professional. I will definitely recommend them over the more famous and marketing-heavy alternatives. -
Review 74 (2023-10-17 - Rating: 5)
A friend recommended Water Heaters Plus, and I cant thank them enough. We called WHP after receiving an obscenely high quote from another company. WHP came out to our house quickly and gave us very reasonable estimates for a repair of our existing system as well as replacement costs for both a traditional unit and a tankless system. We opted for the tankless system. The guys from WHP came out the next day and were very pleasant and professional. They ran into a couple of issues during the install, but they stayed late until the job was done. With two daughters in the house who used to constantly fight over who used all the hot water, the tankless system has been amazing. We will definitely be calling and/or recommending Water Heaters Plus for any plumbing issues that arise in the future. -
Review 75 (2024-11-18 - Rating: 5)
Fantastic company! Everyone we spoke with was very nice and knowledgeable. Scheduling was very easy! It was less than a week from when they came out to do the free estimate to when our new water heater was installed. Competitively priced as well. I would definitely recommend this company! -
Review 76 (2023-08-08 - Rating: 5)
Our water tank failed and needed to be replaced. I would have went to HD or Lowes and did it myself but was a little unsure about gas lines and installing. This is basically where water heaters plus comes in, they are going to install these tanks at a reasonable markup with labor. All the other quotes we got were from plumber selling premium Bradford tanks at a high markup and labor costs ($2500 - $3500) for a 40 gallon tank and trying to upsell maintenance plans from there. Water heaters plus was quick to respond, very professional, and reasonable on cost. -
Review 77 (2023-07-22 - Rating: 5)
I was replacing a worn out 20 year old Bosch tankless and first called a nearby competitor. I was told to text them a picture and they would send me a quote. They text back a price and a brand that they would use but never discussed what my needs would be for the tankless such as how many showers would be running at the same time or any options during the install. I clicked on Water Heaters Plus website and they offered the same brand with two different models with even the higher output model listed installed for a lower price than the competitor. I gave Water Heaters Plus a call and asked if anything else would be needed. She asked a couple of questions and asked when they could send someone over to look what I had and give an exact quote. Jason was over the next day to verify the install and said the only thing extra was to change the exhaust piping on my furnace which I already expected and gave me the option to add the Navicirc to allow hot water to recirculate with my existing water lines. He emailed me the exact quote before he left my driveway and was still at a better price. Woody came a few days later and was professional as could be. He was on time!!! efficient on the install, took extra time on the exhaust pipes to make the install look better and cleaned everything before he left. I already told my parents to use this place to replace their old tank units because you can tell Water Heaters Plus cares about the customer start to finish. -
Review 78 (2023-07-18 - Rating: 5)
I was very pleased with Aliena Sward who took my original call. She was very helpful and knowledgeable and professional. She was able to answer all my questions. The installer, Jeff was also very professional and polite. He called before arrival and came as scheduled. He cleaned up after job completed. Overall I am very satisfied. -
Review 79 (2023-04-29 - Rating: 5)
Jeff was great. He made the wholeprocess easy and painless, and it felt like he was in and out in no time. Very little interruption to my day or to our home, the work was done thoroughly, and we have a shiny new water heater! Aliena was also great—she explained the differences in brands and sizes and made the decision-making process incredibly easy.Great company—would highly recommend! -
Review 80 (2023-08-15 - Rating: 5)
We have used Water Heaters Plus for multiple issues and are always happy with their work! Jason and his crew are the best!Some of the services theyve done for us - Repaired Waterline breaks, installed a new sink and garbage disposal, new water softener system.. by far my favorite.. tankless water heater!! -
Review 81 (2023-12-28 - Rating: 5)
This company was really good. They helped fix our heater and were honest. They come on time and were professionals. They didnt take too long and fixed our problem right away. -
Review 82 (2023-01-14 - Rating: 5)
Excellent company. Phone interaction was great! A human answers the phone and is knowledgable about the product. Walks you through the options and recommends what is best, not what costs the most. Quoted price, set delivery time. Installer called on time and arrived on time. Woody was experienced, had a great sense of humor, was neat and was in and out of the house in just short of two hours. Essentially no mess. When he left you never would have known he was here except we had a new hot water tank. Price was exactly as quoted. This is the way business should be done. Highly recommend. -
Review 83 (2024-12-03 - Rating: 5)
Very pleased with service call. Technician explaiined everything he did and was very professional. -
Review 84 (2023-01-20 - Rating: 5)
Water Heaters Plus was great from start to finish. Everyone was very professional and they gave me the best rate out of at least 4 other places. This included needing to perform some piping modifications due to how the previous owners installed the o e that went out. The technician was very personable and understanding of everything and performed an excellent job while on duty. Will definitely use them again when the time comes! -
Review 85 (2024-04-22 - Rating: 5)
Dave was responsive and worked with me to schedule a good time. Jeff the technician that came out was professional, efficient and friendly. A good company, but even better customer service! -
Review 86 (2024-11-07 - Rating: 5)
Great company. Very rapid response. Reasonable prices. Great technicians. -
Review 87 (2021-02-23 - Rating: 5)
After calling around pricing water heaters when ours blew up I stumbled upon this little gem of a company. Let me say I called rotor rooter first and they wanted nearly twice the money to install one and was very shady about who was going to do the install and their experience. After calling water heaters plus I was impressed by the knowledge and helpfulness of literally all of their staff. The manager who answered the phone patiently walked me through shutting my water of to the water heater and not the whole house preventing further damage until they arrived. I can’t thank them enough for that! The driver was a little bit late and he did call to let me know but I understand he was on another job and with the quality of service done he sure took his time at my place too and did not do a rush job. He walked me through everything that I needed to do to shut my water heater off in a emergency or when I’m on vacation. He set my temperature and went and made sure everything was working before he left. He was very clean and kept his work area organized and even offered to mop up the mess from the leak but I declined so he can get to his next job and provide them with fabulous service. I was really impressed with how he managed not to get any dirt on my white carpet. He made sure to put the old water heater in a bag so it wouldn’t leak and he wore covers over his shoes. I was worried about that and I didn’t even have to tell him. Thanks your super impressed customer for life Janet! -
Review 88 (2023-08-24 - Rating: 5)
I wanted to have a tankless water heater installed but cost was about 3 times what replacing my tank water heater was. They were very honest and told me that other companies would tell me I needed to replace my incoming gas line with a larger one but it was not necessary because my incoming line was high pressure and regulated. Sure enough, another company told me my gas line from the meter would have to be replaced and since I live in a condo, they would have to access my neighbors attic and garage. Needless to say, their estimate of over $10,000.00 blew me away. Water heaters Plus installed my new water heater in a couple of hours and was very professional.Thanks! Water Heaters Plus -
Review 89 (2024-06-25 - Rating: 5)
Timely arrival, plumber was very professional, easy install of new electric water heater, Im highly satisfied with the service -
Review 90 (2023-06-16 - Rating: 5)
Water Heaters Plus is an outstanding company for which I give the highest possible recommendation!The company was contacted due to a leaking hot water tank resulting in no hot water.The receptionist was extremely helpful and indicated that she would have a technician check the water heater as soon as possible.Woody arrived two hours later to assess the situation--the existing twelve year old tank would have to be replaced.We then discussed the possibility of installing a tankless hot water heater. Woody was extremely knowledgeable about the various kinds of tankless water heaters and explained in detail how the unit would be installed. After taking measurements, he prepared a detailed estimate for the installation of a Rinnai tankless water heater. (Note: There were no hidden fees--the amount on the estimate was exactly the same as the final invoice.) After consulting with the company, Woody managed to re-arrange the existing work schedule so that he could install the unit the very next day! This extremely prompt service was greatly appreciated.Woody arrived the next morning and worked for over 8 hours to install the unit by himself. His work was meticulous in every possible way! Woody is a detailed perfectionist--in addition to making sure the water heater worked correctly, he made sure that the unit and the venting from the unit to the exterior of the home was installed beautifully--his low profile vent termination gave the outside vent a more finished and attractive appearance. He also took care of the Franklin County permit for a water heater replacement and added the necessary electrical outlet with breaker.Woody, thank you so much for taking such pride in your work!It is because of dedicated, talented workers like Woody that Water Heaters Plus has earned its A+ rating with the Columbus Ohio Better Business Bureau. I highly recommend this company because they provide excellent quality work at a great value, they provide a guaranteed estimate of the cost, and you can truly trust them with your home!Thank you Woody and Water Heaters Plus for the wonderful hot water!!Shirley WallrabensteinJune 15, 2023 -
Review 91 (2022-12-22 - Rating: 5)
Very knowledgeable. Thankful for their expertise after another companys plumber told me he had to replace the entire water heater as nothing was installed correctly and he didnt even want to turn it on due to liability issues. Turns out the issue was a sensor that Water Heaters Plus knew about due to their experience. Thank you! -
Review 92 (2022-09-06 - Rating: 5)
Outstanding service and knowledgeable technicians! The owner (Jason) returned our emergency call on Labor Day and had a replacement water heater installed the following day. Great customer service experience from start to finish. Customers for life! -
Review 93 (2024-01-06 - Rating: 5)
Great to work with. I had a lot of questions about a tankless water heater and they were extremely responsive and knowledgeable. Love the tankless heater and would definitely use them again for future needs. -
Review 94 (2023-07-24 - Rating: 5)
They were polite, professional, and the most affordable! They came out within 2 hours of my call and replaced our water heater. I highly recommend this company! -
Review 95 (2021-03-16 - Rating: 5)
Jason and Bill both provided us with excellent service when our water heater unexpectedly stopped working. They were able to figure out the issue and install a new water heater the same day I called. They clearly explained the issue and related costs, and worked with us to make the process as smooth as possible. Jason even stayed on hold with the manufacturer for almost 3 hours to ensure we got our refund. I can’t recommend Water Heaters Plus enough! -
Review 96 (2022-06-21 - Rating: 5)
I cannot rave enough about the technician and the service I received. I had a leaking hot water heater!They we’re out the next day even earlier than scheduled.Jordan was very knowledgeable,sharing his opinions and plans with me without any pressure what so ever.He went out of his way to do a good job.He was personable and well dressed,someone you feel comfortable letting in your house. I was most impressed with the knowledge this young man had and so I great confidence n his evaluations.Definitely recommend. -
Review 97 (2021-02-22 - Rating: 5)
I called Water Heaters Plus to get a quote on a water heater because mine crapped out through the night and was leaking into my finished basement. They offered me a free site check and was able to get someone to my house that afternoon. The plumber (Jeff) showed up, on time, and quickly found that my problem wasnt my water heater at all. The leak was coming from a water line behind the water heater. He quoted a very fair price to repair (which I had him go ahead and do) and also informed me that my water heater was 27 years old and explained how they become worn out over time. I asked for a price to replace and he gave me a written quote. After he left, I called other companies and he was the lowest by quite a bit. Called them to confirm the price and even told them what the other companies quoted. They stood by their price and I am now the proud new owner of a shiny water heater. Jeff was the man. He fixed my leak for a great price and then came back and installed my new water heater (and even cleaned the area better than it was before) for a great price. Great guy, great service, and great price. I give them 5 out of 5. -
Review 98 (2021-03-19 - Rating: 5)
My water heater went out on Wednesday night, I called Water Heaters Plus on Thursday morning and I had my water heater replaced by the time I got home from work that same day. My wife said they were excellent. Woody showed up and quoted our price (which was more than fair), explained exactly what he was going to do and then got work. Finished the job in 90 minutes, cleaned up his mess (and even some of mine), and we had hot water within the hour. My wife was ecstatic...and happy wife, happy life! Process was simple and painless and I highly recommend them to anyone. -
Review 99 (2024-11-19 - Rating: 5)
Very pleased with the service from Water Heaters Plus! I discovered a leak from my water heater, which was still under manufacturer’s warranty. The technician came out the same morning I called, took care of getting the warranty approved, and installed my new water heater by midday. Excellent service! -
Review 100 (2021-12-14 - Rating: 5)
Outstanding service, 11 out of 10. Installed a tankless water heater. We got quotes from 3 contractors. WHP was far the most knowledgeable and responsive. Reasonable pricing completely transparent. Job done fast, clean, and tech explained everything. Could not ask for better. -
Review 101 (2021-05-23 - Rating: 5)
We hired Water Heaters Plus to install a tankless water heater, a sump pump, a water recirculation system, and a water softener. These guys are excellent. Jason responded to me immediately late on a Saturday night when our old water heater tank was leaking, and has since then always made himself available to answer any and all of our questions in detail. Jason, Woody, and Matt are incredibly knowledgeable, professional, detailed, hardworking, and friendly. They have impeccable customer service, and their pricing is extremely competitive. I highly recommend Water Heaters Plus to anyone in the Central Ohio area. -
Review 102 (2023-07-21 - Rating: 5)
Our 17 yr oldWater heater died and this was the only company that answered our call and all our questions plus had someone out to our home by noon that day! Woody was a very nice man and he installed our tankless hot water heater very efficiently! -
Review 103 (2023-08-04 - Rating: 5)
My experience with scheduling an in home estimate all the way through installation completion couldnt have been easier or more convenient. Everything went exactly as quoted and scheduled. Great experience overall! -
Review 104 (2022-07-13 - Rating: 5)
Needed a water heater replacement and got several quotes. WHP was the most responsive and helpful in finding me a replacement at a reasonable price. Cost was 30-35% below the nearest competitors, with no surprises. They were able to schedule me within 2 days (non-emergency), and Jeff was on-time and got our large 75 gal. unit replaced in under 3 hours. -
Review 105 (2024-12-02 - Rating: 5)
Great service, fast, Affordable, knowledgeable, friendly! Ekoue was great! -
Review 106 (2023-02-03 - Rating: 5)
Dave was willing to do this relatively simple repair for us( -
Review 107 (2024-11-08 - Rating: 5)
You all are awesome!!!!!!Picked you over Eco which we usually likeThanks so much -
Review 108 (2023-01-20 - Rating: 5)
I was very satisfied with this company. The explained the various options and were prompt in providing the quote. The installers explained what the installation would entail. They were courteous, professional and did a great cleanup when the work was completed. I would highly recommend this company. -
Review 109 (2021-02-23 - Rating: 5)
Went to home depot last month and bought a water heater and my husband tried to install it himself thinking he is Mr fix it.... After 2 days of no hot water my husband gave in and decided to call a professional. I was afraid they would refuse use because of the mess my husband made. But to my surprise they worked with us and even cleaned up the water for me. I would recommend them to anyone.. The job was done perfect and all of the permits were filed! Great company! -
Review 110 (2024-09-30 - Rating: 5)
Fast service I really appreciate the cooperation of the worker . Happy I got the brand a need. Thanks -
Review 111 (2024-11-29 - Rating: 5)
They were very helpful in answering our questions about various hot water heater options and scheduled us quickly. The installers did an excellent job. -
Review 112 (2021-03-16 - Rating: 5)
Words cant describe how happy I am with this company. My water heater was in a closet no one wanted to touch because of how little room it has. I was quoted over the phone with just 4 pictures in 15 minutes and they got the job done the day they said they would ( one day later) . The price was about 500 dollars less than other quotes. I highly recommend this company!! -
Review 113 (2023-08-16 - Rating: 5)
Jeff from WatetHeatersPlusdid a perfect removal and install of the BRADFORD WHITE gas waterheater. Hewas professional and efficient .Waterheatersplus offeredthe best value with their competive pricing that earnedmy business. I purchased theMADE IN AMERICA BRADFORDWHITE waterheater. -
Review 114 (2024-02-26 - Rating: 5)
All of the positive comments here are legit. I stumbled on this company by accident and now I would recommend them to anyone who needs these services. Prompt, professional, and most of all an experienced installer that actually knows what he is doing. Super fair pricing. Highly recommend great businesses need to be rewarded. -
Review 115 (2024-11-04 - Rating: 5)
My water heater went down Saturday and by Monday morning, they had approved financing and installed the water heater. Installer was very quick and easy to work with. Thank you -
Review 116 (2024-12-03 - Rating: 5)
Come out quickly and did a fantastic job!! Everybody I talked to was extremely knowledgeable and the rates were much more reasonable than other places in town. -
Review 117 (2024-04-25 - Rating: 5)
Water Heaters Plus and Jason are awesome to work with due to their great customer service and very transparent pricing make your decision to work with them very easy! -
Review 118 (2022-09-14 - Rating: 5)
Our water heater broke right before a holiday weekend. Water Heaters Plus sent out a technician right away to get our water back on and to order a new tank. The new tank has been installed, and everything is working nicely. -
Review 119 (2024-03-24 - Rating: 5)
Their associate was absolutely GREAT.Very friendly, answered any questions I had and did a GREAT JOB.I would recommend them to EVERYONE. -
Review 120 (2021-04-05 - Rating: 5)
Aaron installed a new water heater for me. The service and install was really painless. From the start to the Finish they took care if everything. This company by far actually do what they say they are going to do and at a reasonable price. Again painless experience. -
Review 121 (2024-03-27 - Rating: 5)
Ekoue was very professional and hard working. He encountered an issue with some piping and didn’t stop until it was done right. Great work ethic! -
Review 122 (2024-12-19 - Rating: 5)
Professional, courteous and let me know every step of the way what was going on. -
Review 123 (2024-09-20 - Rating: 5)
Same day failure, assessment visit, repair done. Reasonable cost with good workmanship. Other places wanted to assess and schedule the repair for a second visit 2-5 days later. Would definitely use again. -
Review 124 (2021-02-22 - Rating: 5)
I called Jason Ruby at Water Heaters Plus and was very satisfied with how professional and responsive his crews were. My family and I have been very happy with the large amount of hot water with a snap of a finger. I would personally recommend Water Heaters Plus in Columbus, OH to any home or business in a heartbeat. -
Review 125 (2023-03-28 - Rating: 5)
Excellent service. Talked me through the entire repair. Jason is such a nice and dependable person. I highly recommend Water Heaters Plus! -
Review 126 (2024-10-21 - Rating: 5)
Water Heaters Plus did a thoroughly great job with the installation of our new hot water heater! Thanks. We really appreciate it. -
Review 127 (2021-03-24 - Rating: 5)
My 11 year old conventional hot water heater was not keeping up with demand. After a lot of research decided to go with a tankless hot water heater. Got an estimate from Water Heaters Plus and went with them. Woody provided the initial estimate and explained what had to be done. He also did the installation. It was a professional install and relatively painless. All water was off for about 3 hours. Electrical had to be moved along with the gas line. Six hours after beginning we had hot water. If anyone is considering a tankless water heater I strongly recommend Water Heater Plus. -
Review 128 (2023-04-10 - Rating: 5)
Pilot light kept going out. They came on a Friday evening so I would not have to go over the weekend without hot water. Very responsive and considerate. Highly recommend and will use again. -
Review 129 (2024-09-17 - Rating: 5)
Great company with great people. Quick service and quality work. Highly recommend for all your plumbing needs. -
Review 130 (2024-11-05 - Rating: 5)
This is the only company we will do business with. They went above and beyond for us when our Navien tankless heater went out weeks after our one year labor warranty expired. Navien made the technicians job much harder than it needed to be, but Water Heaters Plus went to bat for us and got us an entirely new unit and restored our hot water on a Saturday morning after getting the run around all week from Navien. -
Review 131 (2023-04-14 - Rating: 5)
Best place Ive ever worked with hands down. If there was an option for 6 stars they would get it from me all day. Everyone I talked to was nice and friendly plus knew what they were doing. Will most definitely refer them and use them again when the time comes. -
Review 132 (2025-01-03 - Rating: 5)
The job was done with expertise and friendly service -
Review 133 (2023-06-08 - Rating: 5)
The scheduler was knowledgeable and sent a technician out quickly. He was easily able to diagnose and repair our problem. and, the cost was far less than I would have guessed. -
Review 134 (2024-04-15 - Rating: 5)
I needed to replace my 19 year old Rinnai R85 tankless water heater. I met with multiple companies and received multiple quotes. I was very curious to understand the differences between Rinnai and Navian tanks. Woody from Water Heaters Plus did an exceptional job of educating me on the various tank options and providing peace of mind on which models to consider for my house. I was also fortunate to have Woody as my installer. Water Heaters Plus was very competitive in pricing and provided the best product education and service representation for this project. Much appreciated! -
Review 135 (2021-02-19 - Rating: 5)
Hit the jackpot with this company! Quote came in hundreds less than other competitors!!! My water heater was installed less than 24hrs after my quote was completed!! Highly recommended this company.. -
Review 136 (2024-05-17 - Rating: 5)
Awesome experience. Great service and quality products at almost half the price of those bigger companies around town. Cant go wrong!!! -
Review 137 (2024-07-03 - Rating: 5)
We had a wonderful experience with this company. One of the heating elements went out on our water heater, and we started asking around for quotes.The office manager was extremely patient with me as I described our issue; she took the time to walk me through the process and answered all of my questions. Jeff, our plumber, was magnificent. He explained what was wrong, how he would fix it, kept us up to date with his status, and answered the questions we had developed based on the interaction we had with a different company. They never tried to pressure us into buying a new tank and their prices were great.Working with this company was a breath of fresh air as the experience we had with a different company was not great.I highly recommend Water Heaters Plus. -
Review 138 (2022-11-03 - Rating: 5)
Both the gentleman who explained our options for a water heater and the gentleman who installed the water heater were very professional and answered all the questions we had. Very pleasant dealing with both these men as well as the office person. -
Review 139 (2023-08-25 - Rating: 5)
I am writing to rave about my experience with Waterheatersplus. This was my second time purchasing from them, and I was once again very impressed with the level of service I received.Jason, the sales representative, was very professional, knowledgeable, and efficient. He took the time to answer all of my questions and make sure that I was choosing the right tankless water heater for my needs. He also provided me with a very fair price.Anarbol, the installer, was exceptional at taking care in the removal of our old tank and installing the new heater. He worked fast and clean, making sure to minimize clutter from retrofitting the tankless water heater to our space.I have been using the Navien NPE 240A2 for 6 months now, and I am very happy with it. It provides instant hot water, and it is very energy-efficient.I would highly recommend Waterheatersplus and the Navien NPE 240A2 tankless water heater to anyone who is looking for a new water heater. They provide exceptional service with top-of-the-line products. -
Review 140 (2022-11-11 - Rating: 5)
We had an early appointment, water heater was installed within an hour, professional installed and explained all that was done. Great Job Anarbol Pena! -
Review 141 (2024-04-18 - Rating: 5)
Fair pricing and excellent service. Ekoue Tomety made sure I understood what he was doing during the installation -
Review 142 (2024-04-25 - Rating: 5)
Jason and the whole team are incredibly honest and straight forward with their pricing. Very smooth process. -
Review 143 (2024-10-24 - Rating: 5)
On time. Courteous. Explained everything first. Good experience. -
Review 144 (2021-06-10 - Rating: 5)
I usually dont leave reviews but this company is amazing so I just had to leave one today. Jason, Jeff and Aileen have wonderful customer service. All my questions and concerns were addressed in a professional manner. I would highly recommend this company anytime any day. -
Review 145 (2023-01-07 - Rating: 5)
Very happy! Great customer service. They came on time and the installation was very professionally done. All this at a very competitive price. I highly recommend them. -
Review 146 (2021-04-13 - Rating: 5)
Professional work. They came out to check a few pipe leaks and explained what was going on while showing me at the same time. They stayed in contact with me through the process and did the work quick. Would recommend to anyone looking for this kind of work. -
Review 147 (2021-02-21 - Rating: 5)
I don’t typically do reviews. However, this company is an amazing grassroots company. Our family has used them several times and they have not once disappointed us; always providing an outstanding quality of service with attention to detail. Thanks again guys for your work! -
Review 148 (2024-09-24 - Rating: 5)
He did a great job very experienced hes a good worker -
Review 149 (2024-04-25 - Rating: 5)
As a contractor myself, I know Jason is very knowledgeable and has been doing this a long time. -
Review 150 (2024-02-26 - Rating: 5)
The response time was amazing. Same day service. Technician was prompt, thorough and professional. -
Review 151 (2023-04-25 - Rating: 5)
Woody did a great job with the hose bib install he was on time had all the correct replacement parts and tools to do the job and was just a great guy thanks Woody -
Review 152 (2024-06-30 - Rating: 5)
Jason and Cameron did a great job on getting everything I wanted installed the way I envisioned. Jason gave me a competitive estimate, and explained the benefits and options to give me the best water for my home. Theyll be the first company I call for my plumbing needs in the future. -
Review 153 (2024-05-03 - Rating: 5)
These guys always do a great job. I would recommend them to do all your plumbing. -
Review 154 (2024-09-03 - Rating: 5)
Great experience! Timely, budget friendly, and tidy work. -
Review 155 (2022-10-08 - Rating: 5)
Jason showed up same day, talked me thru options on the phone and again in person, and repaired my water heater in a timely manner at the agreed upon price. -
Review 156 (2022-12-05 - Rating: 5)
Had two water heaters replaced by a tankless water heater, and the price and installation was well worth the cost and moving from two 40 gallon tanks to one tankless system. Thx! -
Review 157 (2023-06-24 - Rating: 5)
Jeff installed the new water heater and was very professional. Scheduling the installation was a breeze and informative. -
Review 158 (2024-09-22 - Rating: 5)
Quick and excellent service! Highly recommend! -
Review 159 (2023-01-24 - Rating: 5)
Great customer service and professional installation! When doing price comparisons (I received estimates from five different companies), they outbid all of their local competitors! -
Review 160 (2023-10-05 - Rating: 5)
Cameron did a very good job! He explained everything he did. I would definitely use Waterheaters Plus again. -
Review 161 (2023-01-05 - Rating: 5)
Great job and excellent workmen did their professionally in a very best price. Jason and Camron did a wonderful job.Thank you -
Review 162 (2022-11-04 - Rating: 5)
Great, quick service! Very knowledgeable and even came out late on Friday to be sure we had hot water for the weekend. Will definitely be using again! -
Review 163 (2021-04-13 - Rating: 5)
Water heater was inoperable. called several companies in town, none would call back. same day service, tech was personable and knew what he was doing.overall good experience. -
Review 164 (2024-07-09 - Rating: 5)
Called Sunday afternoon with an emergency leaking water heater, and my home was back up and running Monday by 11am.Your home and wallet will be respected.If youre handy, but its your first time dealing with a broken water heater, and your wife doesnt want you messing around a gas line, call this company. Get it done correctly by a friendly pro, and ask all your questions for the next time, because these things are designed to probably leak again.If your Water Heaters Plus technician is Ekoue (pronounced Eh-Kway), consider yourself lucky.Hes quick, respectful, and efficient by default, but so friendly, and knowledgeable if you have some time to talk and learn from him. Even with all my distracting questions, he completed the task within the time frame of the service call, if not earlier, haha!Thankful to find another Columbus business, who made my home emergency in the Powell / Worthington / Dublin area a worthwhile experience and didnt just treat me as another number. -
Review 165 (2024-03-29 - Rating: 5)
The technician was very friendly and knowledgeable Did a great job.And answered all my question. -
Review 166 (2024-05-07 - Rating: 5)
Honest and straight forward. Jason and team are the real deal! Highly recommend! -
Review 167 (2023-03-12 - Rating: 5)
They did a great job on short notice. Priced in line with other estimates I got. I would use them again. -
Review 168 (2023-12-05 - Rating: 5)
Very good professional work. Love our new water heater. -
Review 169 (2023-08-30 - Rating: 5)
Our installers were top notch! They were hard working, knowledgeable, polite, and informative -
Review 170 (2023-08-14 - Rating: 5)
Good company, Woody did a great job and so did customer service for scheduling. Thank you! -
Review 171 (2024-04-01 - Rating: 5)
Everyone I have spoken to who works for this company have been nothing but amazing. Honest work, kind people, and outstanding services. I was so impressed by Ekoue. He came out on a short notice and replaced my water heater. He was so polite and made sure to explain everything he was doing. He even taught me how to do simple maintenance on my water heater, flushing every 12-18 mos etc. I would 100% use them again. I am very satisfied with the service they have provided. Thank you Water Heaters plus! -
Review 172 (2024-11-14 - Rating: 5)
Timely , professional and good value -
Review 173 (2021-08-05 - Rating: 5)
Our Hot Water Tank broke down. I called several local Delaware plumbers on a Sunday. Two companies called me back. Only @WaterHeatersPlus.cc was able to come out the next day on Monday for an estimate.The owner Jason spent at least 25 mins on the phone on a Sunday evening talking to me about Hot Water Tanks vs Tankless water heaters. His response time, knowledge and honesty were refreshing. He provided the pros and cons for hot water tanks. Then he provided the pros and cons for Tankless water heaters.He also explained the difference between each manufacturer (strength/weakness).Once again the honesty was refreshing.We needed hot water urgently but we also wanted to make a good long term decision about what heating technology would be best for our house.The ROI for Tankless was fairly simple to understand.As a note, the base prices for tankless water heaters are Actually LISTED on their website. @WaterHeatersPlus.cc prices were between 10% & 40% less expensive than other area plumbing companies that provided estimes to me.I will recommend Water Heaters Plus to anyone.Photos are before and after. -
Review 174 (2021-08-09 - Rating: 5)
Came out to render service (kitchen garbage disposal replacement) under our homeowners warranty. Nice people, and good work. -
Review 175 (2024-06-25 - Rating: 5)
Very positive experience with company and installation technician. Highly recommend. -
Review 176 (2023-09-06 - Rating: 5)
From the beginning they were able to give me excellent service, and quality work for a reasonable value. -
Review 177 (2021-02-22 - Rating: 5)
Very professional company! Hands down my favorite plumbers in the central Ohio area. Always on time and jobs always done to a T -
Review 178 (2024-01-10 - Rating: 5)
Water Heaters Plus came out the next day, installed a new water heater, left things tidy, would use again. -
Review 179 (2023-08-16 - Rating: 5)
Jeff, my professional installer, was finished in about an hour. Great job! Thank you very much! -
Review 180 (2024-10-31 - Rating: 5)
The plus is plumbing. Why didnt I use the best plumbers in the area the first time? I dunno. I am SO GLAD I called and spoke with the most knowledge filled person who answered the phone, Aliena. She almost walked me through the issue so I could address myself. Who does that?? WATER HEATERS PLUS DOES!! -
Review 181 (2024-04-01 - Rating: 5)
Ekoue T helped us to replace our 20 year old water heater. He was on time, kind, professional, and very knowledgeable. He did thorough examinations after the work done and even cleaned the work site for us. Additionally, Water Heater Plus charges a reasonable fee and the lady on the phone explained the fee clearly upfront. I will definitely call this company in the future! -
Review 182 (2024-04-25 - Rating: 5)
Ive worked with Jason and Water Heaters Plus for the past several months now as a referral partner for sending my insurance agencys clients to when theyre in need of a new water heater! Hes prompt, honest and extremely fair, to the point that hes got one of the only water heater company websites that actually posts the real (not estimated) pricing for all products sold through them. Get rid of the hassle and the haggle and call Jason Ruby at Water Heaters Plus! -
Review 183 (2023-12-17 - Rating: 5)
Great company that provides excellent service from first contact to job completion. Service tech showed up on time, was both knowledgeable and personable. Completed the job in a timely manner. He gave an overview of new tank and how to use it and left the job site cleaner then he found it. Would highly recommend! (Forgot young man’s name but he deserves credit) -
Review 184 (2024-01-04 - Rating: 5)
Pro: I found the website informative, and one of the reasons I chose to use this company. one con: the top menu has a pull down to access contact, but isnt an active link.The serviceman called me as agreed. He was on time, got along with my huskies just fine, went right to work. I am amazed how strong he was, hustling that old water heater up the basement stairs!His piping and solder work is excellent.I asked quite a few questions, and learned quite a bit from him.My thanks. Great job! -
Review 185 (2023-07-18 - Rating: 5)
Used them before, will use them again. Value added good service! Jeff was geat! -
Review 186 (2024-05-17 - Rating: 5)
I had a very positive experience with Water Heaters Plus. Khoue came to install a new water heater on March 27, 2024. He told me it would normally take a whole day to install. He didnt start installation until mid afternoon. He stayed until he finished which was after 7:30 pm. It was evident there was no possibility hed leave because it was time to quit and tell me that hed finish the next day. Khoue was so efficient and very good natured. He told me details about what he was doing and never lost his positive attitude. I congratulate your company on being able to keep such an excellent worker and an intelligent, great natured person. I hope you can do everything possible to keep him wanting to work for you. -
Review 187 (2024-03-06 - Rating: 5)
Quick response, reasonable price and the installer, Ekoye, was very personable, knowledgeable, and communicative regarding use and care of the unit we purchased, as well as, offering timely and professional service. No complaints. Would definitely, recommend! -
Review 188 (2023-12-27 - Rating: 5)
Super efficient, professional, reasonable & extremely helpful. Would highly recommend. -
Review 189 (2024-04-13 - Rating: 5)
Pricing was upfront and accurate. Jeff did a great job on the install and Im happy with my new tank. -
Review 190 (2023-11-20 - Rating: 5)
Great Company! Half the price of the other 4 companies we called. We called on a Saturday and they gave us a quote over the phone and then scheduled the install for Monday. The two gentleman that came out for the install were very polite, professional and fast. I highly recommend this company. -
Review 191 (2024-09-07 - Rating: 5)
Great service! Thanks! -
Review 192 (2024-02-27 - Rating: 5)
Top-shelf knowledge, service and experience. In and out in a couple hours. Wish all service providers were this good. Highly recommend. -
Review 193 (2023-01-10 - Rating: 5)
Great job - very professional and worked to find a tricky problem. Highly recommend this company. -
Review 194 (2024-03-20 - Rating: 5)
Wow! Our water heater installation process with Waters Heaters Plus was a breath of fresh air after dealing with a few other local appliance and home reno companies. Their quote process was straight forward and immediate, they were able to fit us into their schedule very quickly and the installer came early for our appointment. They were significantly cheaper than other quotes we got for the job.The technician, Ekoue, was courteous, helpful, hard working and just all around a delight to have in our home! He was great with the install, easily figuring out everything necessary to adapt the new water heater to all the pipes and infrastructure already in place. My young son loved watching him during the install and Ekoue answered all his questions with patience and kindness. I couldn’t help thinking that I hope my son has that same courteous and hard working attitude as a young adult!Thank you for a wonderful experience! We felt like we got a great price on the install but there was no compromise on the quality of our customer service or installation experience! -
Review 195 (2023-01-14 - Rating: 5)
Honest Company, which is hard to find these days. Excellent job and beautiful installation ! A+ -
Review 196 (2024-04-03 - Rating: 5)
A aspects of the installation of the new tank and removal of the old tank and cleanup were done with the highest level of professionalism and technical expertise.