American Leak Detection of Columbus

Located in Columbus, Ohio

Address: 2515 International St, Columbus, OH 43228, United States

Phone: +1 614-467-8205

Rating: 4.7

Services

Identifies as veteran-owned
On-site services
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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-15 - Rating: 5)
From one of our customers“Great Job - saved me thousands”“There was a water main break at my house. I called a plumbing contractor who said I needed to get someone to find the leak first, before they would fix it. For some odd reason my meter was at the back of by basement, behind the furnace, with the main line coming in at the front of the house. One contractor said he’d have to jackhammer up the floor, apparently have the furnace removed, so he could install a 4-foot sheath over the line just before the meter. Another option he offered was going around the house to the back, past the gas, electric and cable lines next to the AC unit. Which might have meant I’d have to tear out part of the back deck and a fence. I asked why they couldn’t just punch a hole in the front and run a new line inside. The man said he couldn’t, due to having to have the sheath over the line four feet from the meter. Either option, jackhammering or going around back was going to cost me thousands and thousands of dollars. I mentioned this to Chuck from American Leak Detection, who we hired to find the leak, and he said. “Why don’t you just move your meter to the front of the house”. He said they could do that. I was fine with it. It was a great solution. The guys showed up got the meter moved and the line fixed in less that a working day. I ran the inside line myself, which saved me $1,500 dollars (they did the connections). The price I paid was just over the price of the deposit required by the other company. This literally saved me thousands of dollars. They even used the scoop on the backhoe to remove my wife’s deeply rooted plants, from her front garden, as we were not able to dig them up before the excavation. They set them aside and we were able to replant them.Mark.ThompsonOct 15, 2024

Review 2 (2023-07-30 - Rating: 5)
I had attempted over the past year to have local pool companies from Delaware and Marion Ohio come and check our pool due to a water leak issue. However, each company I called said I either lived to far for them to assist me, (20 minutes from the Marion Store and 15 -20 from the Delaware stores) or they would not check unless they had installed the pool. Ok???? Anyway I called American Leak Detection and without any issues was able to get an appointment. I met two awesome employees, Tyler and Joe who blew my mind with their knowledge of their company and the work they were performing to check for the leak. They came earlier than expected, and spent about 1 1/2 hours detecting the issue. The level of professionalism these guys displayed was beyond incredible. If you need a leak detected or other related work DO NOT HESITATE to call ALD! In closing I have decide to replace our pools liner and will be using ALD for the install! Thank you Tyler, Joe, and American Leak Detection!

Review 3 (2021-02-03 - Rating: 5)
Despite the harsh sub-freezing temperatures, Steve and his crew quickly came to the rescue, locating and repairing a water main leak in our community. They were on site for nearly 12 hours, ensuring the work was done, and water service restored, the same day. They were professional throughout the process, and kept us informed of the status of the work. We will not hesitate to hire American Leak Detection again.

Review 4 (2024-02-04 - Rating: 5)
Paul and Tim were excellent! I highly recommend these two very personable technicians whos experience and common sense was instrumental in figuring out the cause of my roof leak which three other people before them could not determine. For several years I have had an ongoing problem with moisture on an interior ceiling which eventually progressed to a drip. It only happened in rain storms that had high winds. It has remained a mystery to two highly recommended roof companies and insurance adjusters alike who could only guess but could never recreate and conclusively find where exactly the water was coming in. Paul and Tim ran a flood test in a different manner than all the rest had done. Within a minute, their suspicions were confirmed as to the cause and the solution. It was indeed related to high winds and driving rain as I suspected. How wonderful to have someone figure out the specifics of what was happening and to be able to recommend to my insurance company a resolution! Now I can finally have the interior ceiling repaired! I am so grateful to them and so relieved!

Review 5 (2024-05-21 - Rating: 5)
So far everything has been great. ALDS kept me informed during the entire process. They came out when they scheduled visits and finished the liner install in one day.As of now it’s 5 stars. If anything changes during the season I will provide an update but I don’t anticipate any problems.

Review 6 (2024-04-30 - Rating: 5)
I would highly recommend using American Leak Detectors of Columbus for any project that fits their expertise. The lead technician always kept me informed of what was happening, answered any question that we had, was careful to treat our property with respect and care, and the price was very reasonable for how complicated the project turned out to be. These guys are real professionals.

Review 7 (2023-06-06 - Rating: 5)
Friendly, on Time, and priced right. Steve was great to work with today. He found the leak was a pleasure to talk to, gave me advice on the next steps to take in repair. The price is exactly what they quoted on the phone. Excellent company for quick leak detection in hard to reach places.

Review 8 (2024-05-24 - Rating: 5)
The two men Joe and Colin came out and did a outstanding job I am pleased with the work the did they were very professional dad amazing job and cleaned up afterwards and with me being on oxygen I was limited what I can do I would highly recommend ALD to anyone needing a leak fixed I have used them before and they very good

Review 9 (2023-08-06 - Rating: 5)
The guys found the leaks in our vinyl liner and repaired them. They were very efficient. They also checked all our plumbing and blew out the lines. Our pool now flows better than ever an looks great!

Review 10 (2023-07-17 - Rating: 5)
Ill start with the office...the woman who set up my appointment for a pool leak was very knowledgeable and professional. In fact, she was candid enough to suggest that I may not actually have a leak due to the the small amount of water loss. I know my pool and was confident of I had a leak. Scott, the technician, came out today and accessed a bunch of different tools in hopes of finding the leak - his determination never diminished and he found the leak and sealed it. Now, Im not 100% confident that the leak is solved but time will tell. I received the invoice and was happy to see that they include a guarantee to come back and do more testing if the leak continues. At this point really happy with Scott, the office, and the professionalism. Highly recommend (BTW - Omni Pools recommended American Leak Detection letting me know they are solid)

Review 11 (2024-05-10 - Rating: 5)
ARS responded quickly and supplied us with thorough notes for our team to finish the job. Thank you for being there for our team and I look forward to working with you all in the future.

Review 12 (2023-08-16 - Rating: 5)
UPDATE: 8/16/23 - ALD came out and made the necessary repairs and completed several checks to ensure pressure is holding. I am pleased they responded quickly. :-)8/15/23: A little over 90 days from the repair, and the repair they did of sleeving the line from my kitchen to the main connect just blew!! Perfect (sarcasm) And I have an inspection with the city in the morning to confirm all leaks were repaired. Guess Im failing that now. Whats the point of immediate service when you have to leave a message and wait for them to call the next day!ALD was recommended by Muetzel Plumbing due to the leak not being visible and there were no signs of water damage. ALL of their employees were very helpful. The technicians were always timely and broke the news of my major leaks (I had 4) in a manner that made me feel comfortable about the process. I would highly recommend them!! THANK YOU ALD!

Review 13 (2023-11-01 - Rating: 5)
ALD excavated my water service line leak just outside my foundation, repaired the line, brought it up to code and inspected by the city, hole filled in all within a few hours. I was impressed with their efficiency . Maquita in the office was also helpful with billing.

Review 14 (2023-05-31 - Rating: 5)
The technicians were professional, efficient, and friendly. They worked quickly and cleaned up afterwards. We are completely satisfied with the service that you provided, and would call again if we required any pool repairs in the future.

Review 15 (2022-11-08 - Rating: 5)
Chuck and Tim performed a smoke test to determine where the sewer smell was coming from within my house. Leak was found. Crew provided detailed report for my plumber to repair/fix. They were great. They answered all questions and provided pictures as well. I would definitely recommend and hire again if necessary.

Review 16 (2023-07-13 - Rating: 5)
Super friendly, knowledgeable, professional technicians. Answered all my questions, great explanations of what work they were doing. Fixed my pool leak on the spot. Great service, save yourself some headache and call these guys if ya have an issue with pool leaks!

Review 17 (2020-06-23 - Rating: 5)
The Technicians (Cory & Tanner) arrived promptly for the appointment and came prepared to get the job done. They were professional, courteous, and respectful of my property. Oh! And did i mention efficient?! They were in & out in less than 1.5 hrs which included a run to a Home Depot. Upon completion of the leak repair they tidied up, went over the details of the repair in depth and showed pics they took of the completed job to submit to my Homeowners Insurance if I chose to file a claim for reimbursement. A1 service! Would highly recommend this company and will be a repeat customer if/when needed.

Review 18 (2022-12-04 - Rating: 5)
Tim and Colin came to do the repair work.They were courteous, knowledgeable and explained every step that they had to do in detail.And when the work was completed, their clean up work was great.I highly recommend American Leak Detection to anyone who needs to locate and repair a leak.

Review 19 (2023-08-02 - Rating: 5)
We had a great experience! The appointment turn around was quick, the service technician was very thorough and knowledgeable. I will surely use them again (if needed) and will recommend them to others in need.

Review 20 (2022-04-10 - Rating: 5)
We had a water line leak that had frustrated another plumbing company for over 2 months. American Leak Detection was able to locate the leak within an hour and came back to do the repair. The team at ALD was on time, courteous and paid close attention to detail. They listened to our concerns and explained the repair process as it progressed during the day. We really appreciated the extra effort----laying plywood across the yard----to minimize damage to our front yard. We would highly recommend this company!

Review 21 (2020-11-02 - Rating: 5)
We needed to have a new water heater installed. I contacted American Leak Detection and worked with Steve West and Steve Wolf. These guys did an exceptional job!! They were very attentive, professional, and got the job done with high quality workmanship in a very reasonable amount of time! I recommend them highly for any of your water related needs!!

Review 22 (2023-08-01 - Rating: 5)
I would just like to say I called and scheduled an appointment on July 31 and they were able to accommodate me the very next morning. The crew that came out was amazing and very professional and found the leak in my pool. Would highly recommend this company services to anyone.

Review 23 (2023-06-23 - Rating: 5)
American Leak Detection was extremely timely in responding to my issue. In fact, they sent a team out the very next day. Steve and Colin arrived right on schedule and found the source of my leak in about 30 minutes. Ive since been able to complete repairs that I hope have permanently resolved the problem.

Review 24 (2022-08-24 - Rating: 5)
Prompt diagnosis, no BS. Got the repair scheduled and completed quickly and the area repaired looks great. Everything that was touched, looks exactly how it was when we left it, or better. Very reliable and trustworthy. Absolutely recommend!Update August 2022: We had a second Leah which was repaired by American leak detection. Again, a fantastic job. Thank you!

Review 25 (2022-11-22 - Rating: 5)
ALD of Columbus was absolutely wonderful to work with on our pool. They were extremely helpful and knowledgeable throughout the entire process. Their customer service went above and beyond to make our experience great. From start to finish our pool liner/pool cover purchase and install was seamless (haha). I give the highest recommendation to ALD and we will encourage friends, family and neighbors to use them in the future.Thank you Markita- you made this process easy!

Review 26 (2023-05-21 - Rating: 5)
Professional and did a great job fixing our pool. 100% recommend. We hope we don’t have to use again.. but if we ever have another issue, they will be the first to call.

Review 27 (2022-10-24 - Rating: 5)
So grateful! A flooring company came out to take measurements in the bathroom and found moisture under the vinyl floor. I call ALD, was scheduled for next week but received same day service due to a cancelation. Very knowledgeable tech quickly located the source and advised on repairs. While there, they ran a camera down a downspout to see where it drained, advised on routing another downspout, and gave other useful tips. They even repaired a leaky pipe in the basement, an unrelated issue, since my handyman was dragging his heels. A+! Having them out put my mind to ease, and I felt that I was in good hands the whole time. Thanks again for your help!

Review 28 (2022-08-04 - Rating: 5)
We were very pleased with the quality of work that Cameron did for us today.He was very responsible, he was very professional. He made all the information easy to understand and was completely at ease doing all the work that he needed to do with us. We cannot say enough about how this young man was wonderful to have to work on our property.

Review 29 (2023-10-18 - Rating: 5)
Chuck and Colin performed a smoke test on my sanitary line. Chuck was very professional and answered all my questions thoroughly. I was pleased with their service and would gladly use them again.

Review 30 (2023-06-23 - Rating: 5)
I rarely take the time to go back and thank a company for services but, I wanted to make sure I did this time. American Leak Detection was a pleasure to work with. They found the leak, fixed it, and I am delighted. I highly recommend them.

Review 31 (2021-08-09 - Rating: 5)
The techs, Steve & Scott came to my home on Aug 4 as part of an insurance claim. The source of a leak in my laundry room was quickly detected. Steve was very efficient and thorough. Needless to say, no more leak. I waited several days just to make sure. I anticipated a big mess with much damage to may walls. Surprisingly they only cut out a couple small areas in the drywall. What I appreciated most is that Steve completely answered every question to my satisfaction. The receptionist I spoke with on the phone was professional and worked within my schedule. Hope I never need them again, but if I do this is the company I will call.

Review 32 (2023-01-29 - Rating: 4)
I called them and they were out same day, arriving 30 minutes before the appointment. Wolfe found the leak within 20 minutes. He and his helper were professional. He even spoke with the plumbers to discuss how to reroute to fix the leak without jackhammering my kitchen floor.

Review 33 (2023-02-09 - Rating: 5)
02/06/23They were very professional and knowledgeable. Answered all our questions.02/09/23 Richard and Joe fixed our leak today. They were great! Very knowledgeable and worked steadily. They did a great job with clean up too!!

Review 34 (2022-02-11 - Rating: 5)
My company built a multi family building which presented a leak which no other company was able to find. American leak detection came in and located the leak in a very strategic fashion without any damage to the structure. It was captivating to watch them work. It was very methodical and they explained why they were doing what they were doing every step of the way. I just wish we had called them earlier before we cut drywall and removed flooring to try to find the leak our self. I would absolutely call them first in the future. Thank you again for your professionalism and your expertise.

Review 35 (2019-09-10 - Rating: 5)
Great service and a highly professional company. Hopefully we wont have another leak but if we do I wont hesitate to call American Leak Detection again. The technician was super helpful and detailed in explaining exactly what he was doing, what he was finding, and how to fix the problem. He shared multiple options to fix the problem and helped me think through the best approach. Fantastic work!

Review 36 (2021-02-03 - Rating: 5)
Life savers!!! Had an underground water main break just outside of my home which was causing my sump pump to run 24/7 non stop! My condo association Called American Leak Detection and they were there within the hour and located the leak in no time. Thanks to the great team of Wolfe, Rich and Tim, my water pipe was repaired the same day! I would highly recommend this company and especially this team. So experienced and so polite. Thanks guys!!!🏅🏆👍

Review 37 (2021-11-29 - Rating: 5)
We called American Leak Detection after a Google search. We were impressed with the reviews and general comments. We had a leak in a half bath wall that I was unable to find. We called them at 8am and their technician was able to come the same day. After some high tech searching with an IR camera and compressed air, he found a small crack in a pvc supply line. He repaired the leak and was gone in under two hours. He gave us instructions on how long to wait before we have the drywall and flooring fixed. We’re very pleased with the experience with ALD. Thanks, Paul

Review 38 (2021-05-28 - Rating: 5)
Paul and his technician were amazing! The attention to detail was very impressive. They worked with state of art equipment for almost 2 hour to find a major leak in my pool. Thank you ALD!!!

Review 39 (2023-01-29 - Rating: 5)
Checked for a major water leak at my 50 unit property. I received a huge water bill and was told there was a major leak on my property. I called ALD and the very professional team came out the next day and determined there was NOT a leak. I was quoted about 1900 if it took all day but since it took less time, I was charged a very reasonable 450. My water bill has been adjusted, Thank you ALD.

Review 40 (2021-03-02 - Rating: 5)
We were very appreciative of the service American Leak Detection provided for us. Both technicians were courteous and pleasant. They were also very efficient and thorough in the efforts to find the leak. We would highly recommend American Leak Detection. We could not have found this on our own and appreciate your work. Thank you Tim and Paul for your help today.

Review 41 (2019-06-28 - Rating: 5)
It’s never a good thing when your pool has a leak. However, Steve from ALD came out and quickly put me at ease. He was super friendly and professional. Very knowledgeable of the equipment he was using and pool operations. Found my leak, offered a quote for repair, left me with info and suggestions for repair. I would not hesitate to call them again.

Review 42 (2023-02-22 - Rating: 5)
I thought I had a slab leak that had caused a severe amount of flooring damage. Chuck and Tyler came out and within 1 hour found that my wet flooring was caused by a leaky sink vent line that was catching AC condensation from my attic. Would have never guessed the water damage to my floor was coming from my attic. $490 WELL SPENT!

Review 43 (2019-08-29 - Rating: 5)
An all around good experience from the first phone call. The only issue was the wait time for the initial leak detection, but that’s not all bad as it says the company is good and reputable. We had our detection done on a Monday and it was fixed on Thursday around noon. I know that was thanks to Marquita in the office and Cory, the technician who did the repair. Cory (and helper, Tanner) arrived right on time and explained what they would be doing. My parents are elderly and both in wheelchairs and Cory was very kind to both of them. We left while the work was being done since they had to jackhammer up the cement and imagine our surprise when we returned a couple hours later and were told that they were close to being done, the water was back on, the pressure test was almost complete and we didn’t need to leave again. He said they would finish up and we could use water, flush toilets, and etc. About an hour later, they had everything cleaned up and packed in their truck. Thanks, Cory

Review 44 (2021-08-30 - Rating: 5)
They arrived right on time, was curious as to how they detect leaks in my above ground swimming pool (which is why I called them) they explained the process and was able to find the leaks that I was unable to find. Patched up the holes ran another check to ensure that it was fixed and 2 hours later was on their way. Very pleased with what I saw and am a satisfied customer

Review 45 (2023-06-07 - Rating: 5)
Rich Gould was the tech that came out today from American Leak Detection of Columbus. He was a pleasure and very professional to work with, his work was perfect. Its nice to have someone come into your home and communicate well with you on what they will be doing and talk with you about any questions you have like Rich did. Today was a great experience and my issue was resolved in a short period of time. Everything was clean and back to normal when Rich left which is not always the case when you have home repairs done. I would definitely recommend this company and will use them in the future should I have a need to. From the time I received the estimate to the end results today everything went great!Thank you American Leak Detection,Pat Sammons

Review 46 (2022-02-03 - Rating: 5)
Same day service, rent with us being under a level 2 snow warning. Steve was here promptly and found the leak. Less than 45 minutes total, super guy!! The young lady answering the phone Marquette (probably misspelled it) was awesome as well. Very happy with service, highly recommend. Wish I could give more stars.

Review 47 (2022-06-29 - Rating: 4)
The leak detection was spot on which made the cutting of the concrete slab to be a small area and enabled the workers to get the job done quickly. And they left the work area clean after everything was complete. I do recommend American Leak Detectors even though the cost is pretty high. You get what you pay for.

Review 48 (2022-06-11 - Rating: 5)
Totally astounded at the level of knowledge and skills of Paul and his crew. They came right in and got to work immediately and never paused. They never stood around wondering what to do. They knew what they had to do and got the job done. They were like the James Bond of pool leak detection. I would definitely recommend them to everyone looking for leak detection. Very glad I chose them.

Review 49 (2023-05-25 - Rating: 5)
They were quick to get me scheduled and upon arrival we showed him the issue and an hour later he let me know he fished. Did a quick walk through of work done and done. Very pleasant exp.

Review 50 (2020-03-05 - Rating: 5)
Chuck was very professional and found our leak fast and efficiently. I highly recommend American Leak Detection for all your plumbing needs and we will be returning costumers to have the leak fixed. Thank you so much!

Review 51 (2021-05-25 - Rating: 5)
Discovered my Intex above ground pool had a leak in the liner. Called Marquita at ALD around 11am on 5/25/21. She sent over 2 technicians, Cam and Tory by 3pm the same day. They found the pin hole in the bottom of the liner within 15 minutes, patched it and were gone in a total of 25 minutes. Very professional, friendly, and willing to do whatever was needed to help fix my issue. Would highly recommend.

Review 52 (2020-07-02 - Rating: 5)
ALD techs Paul and Cameron were great. They arrived early, worked constantly, and were able to fix simple thigs right away and described what a much more involved repair would entail later. They also practiced social distancing and wore masks where appropriate which was very important to us. We will consider them for other types of pool work in the future (like liner replacement, etc). We highly recommend them.

Review 53 (2020-08-08 - Rating: 5)
Wolf was great! He was on time, kind, and very professional. He was very respectful of our home. He found the problem and offered us advice on a solution. He answered all of our questions and our toddler’s too. We will definitely be recommending this service to others!

Review 54 (2021-10-14 - Rating: 5)
I am very pleased. They identified the leak and actually spent time trying to cut out an atypical shape in our stamped concrete. After filled it obviously looks altered, but was much better than I expected. Very satisfied and appreciate them taking the extra step.

Review 55 (2020-07-14 - Rating: 5)
Were so happy we were told about American Leak Detection of Columbus. The alternative to their service was to cut multiple holes in our drywall to locate the mystery leak. The plumber we called on Sunday wanted $185/hole if they cut to try and locate the leak and wanted to start in a completely different area of the house. I called American Leak Detection the next day. When I called, they kindly moved things around to work us in the following day. Chuck arrived on time and located the leak in less than 30 minutes and was able to make the repair for us. Should we ever need this type of service again, they will be our first and only call!

Review 56 (2021-05-27 - Rating: 5)
We have a well and have water coming in around the wall. We had a few different companies out who all offered various opinions but no real diagnostics. Our estimates were all over the place. We needed more answers and wanted to pinpoint where exactly this leak was occuring. ALD was able to give us details on what was going on, picture images inside the pipe that was cracked and able to mark the area where it is located outside. Our appointment was moved up and our technicians were very professional. They shared their knowledge, help provide us with our own knowledge to move forward on this. Unfortunately for us, they dont work on wells but we feel so much better having an idea of whats going on and what needs done.

Review 57 (2019-07-29 - Rating: 5)
Our pool was losing almost 2 inches per day and we could not figure out where it was leaking. We called ALD and Steve was out the next day with electronics and sensors to pressure test all the plumbing and determine where water was exiting the pool. He even got into the pool and checked the main drain all the surfaces. The leak was found around an inlet and was fixed on the spot. No more water loss! Steve was very personable and showed me everything he was doing throughout the process. I highly recommend ALD as they solved our problem efficiently and effectively.

Review 58 (2019-10-07 - Rating: 5)
Steve was the best! He listened to my issues and then proceeded to test as needed. I had previously had to bust up concrete to repair a return line, and I was fearful there would be more plumbing repair ahead. Steve tested everything and turned out he found a hole in liner which was a simple patch fix. best news ever!! Pool is fixed time to close it up!!

Review 59 (2022-08-03 - Rating: 5)
Correction; They never gave me an estimate for detection services, invoiced me for 3x the competition. The leak was not found by these professionals, the leak was found by a city employee after ALDs technician allowed water to be turned back on. But dont worry, ALD tried to charge me again to come back out.Look elsewhere.

Review 60 (2019-05-08 - Rating: 5)
We purchased a home with an existing, older pool that has been a series of revolving repairs over the years that I have been mostly able to diagnose and fix myself. When I cant figure out water-loss issues I immediately turn to American Leak Detection. Their expert technicians and state of the art equipment can efficiently track down any issue that may arise. Then can usually respond within a few days, pinpoint the issue and offer quick pricing and carry out the needed repairs - no matter how significant. I experienced another water-loss issue this year that I could not isolate. Kudos to Steve W (Wolfie) for pressurizing all of the lines, checking the pool light and skimmer and then dawning his dry suit to enter my 58 degree pool and fix a faulty hydrostatic valve at the bottom of the deep end. I had visions of pavers coming up, concrete being sawn and removed and a late start to summer fun - whew! When my friends with pools have issues and ask me what to do, I give them ALDs number. When they ask me if they are good I reply, without hesitation, best in the business! Thanks again for the fast help and expert advice!

Review 61 (2022-07-08 - Rating: 5)
Cameron was our tech he was informative, we appreciated his knowledge, kindness I would recommend him and your company to everyone thank you so much , and thank you Cameron.Tim and Colin came to do the repairs, on time, done the repairs in a timely manner, they were perfectionist and pleasent guys to work with.

Review 62 (2019-04-05 - Rating: 5)
Steve and Ryan came out and detected the leak, the estimate was accurate and they showed up timely for both detection and repair. They fixed the issue and I am so very happy for their professional manner in which they operate. Thank you for resolving our pool problem.

Review 63 (2020-11-02 - Rating: 5)
ALD went to great lengths to see that our pool piping leak was fixed properly. When our technician ran into unexpected problems, three other technicians came over to help as their individual work was completed. By the end of the day we had as many as four ALD trucks in our driveway. After another small leak was detected later, ALD care right back and fixed the additional problem at no additional cost. We had no other bids to compare to ALD, so I cant comment on value. They did take longer than expected to get to our job due to an unexpected employee shortage due to a serious injury to one of their technicians.

Review 64 (2021-09-17 - Rating: 5)
My condo had a rare leakage, without any physical sign of water damages inside and out of my condo. City water shut my water off due to the low pressure of my water service line. With about 200 foot long water line and dont know where is the leak makes me very frustrated, and the cost to replace the whole line is over $10000.Called 4 companies for checking the leak, American Leak Detection is super professional and responsive. They detected the leak within 30 min and it was underneath my bathroom of the condo unit. ALD is also giving me the best bid for repair. I was warned by other companies that replacing the underground water service line could potential damage the sewer system, and only ALD explained in details about how they would approach and make me less worried. Finally ALD replaced the water service line underneath my condo unit without any damages. Hooray!Special thanks to the field expert for detection and supervision the repair. I truly appreciate your professionality!

Review 65 (2021-10-05 - Rating: 5)
The company was very responsive and organized, sending appointment confirmation emails, notifying us of the technicians names, etc. We had 3 visits to locate & repair our pool leak and each time the technicians were on time, professional and very careful and neat in their workmanship. I certainly hope we never have another leak but would contact the company again if we do.

Review 66 (2020-03-10 - Rating: 4)
We had a liner installed in our pool by ALD. After one week, it started to float off bottom of pool and wrinkled. They came today and found a leak and patched it. We are still waiting to see what will have to be done to remove the water below the liner and reposition it in the pool. The technicians today were very professional and promptly found and repaired the leak, but were unable to tell us what the next step would be to restore the pool.Update:They came this week and removed water below liner and repositioned. We were able to swim in it today (September 1st). It seems to be well positioned and wrinkle free. While ALD has been fairly adamant that we somehow created the leak, the fit this time is skin tight. It was not that way after their first install; we had minor wrinkles and the floor was squishy from the outset. It is so well planted to the walls and floor now that we can see imperfections in the concrete and you can feel with your feet that the seams are thicker, where before there was no sensation at the seams. There does seem to be one area where there is something below the liner causing a bump, and with it fitting so tightly now, it worries me a bit whether it will result in a failure down the road. This is our first liner, so we do not know what is acceptable. I had ground the floor before the install, so I am pretty sure the bump is not part of the concrete. I plan to ask them about this next week. This pool is in our weekend home, so we are hoping all will still look good next weekend!

Review 67 (2020-05-26 - Rating: 5)
Wolf(Steve) and his partner come in to my house promptly to inspect the occupationally flooding problem in our basement, when there is rain storm or heavy rain for a few days. They used the camera to check our pipes underground and our sump pump, they were in my house for 3 hours. They confirmed that our sump pump was not working properly which still brought pumped water back to our house etc. They did a thorough inspection, we are happy with their finding and their detailed report.

Review 68 (2018-09-19 - Rating: 5)
Leaks are terrible. Sometimes they show up, others they dont. Just when you think you have it solved it comes back worse than before.I called them to come inspect a leaky roof that didnt leak all the time. They identified the source of the leak. Turns out there was some improperly installed flashing on our chimney chase. They recommended a siding/roofing company to come do the repair. Its been 3+ years with no leaks. They charged what I thought was kind of a lot but in the end the piece of mind knowing nothing was missed was worth it. Would hire again.

Review 69 (2022-04-11 - Rating: 5)
They team that came out were great! Very friendly yet professional and more importantly very thorough. They identified the problem and offered a solution immediately. They found some other possible issues and offered suggestions and will be getting me a quote for those repairs

Review 70 (2020-10-07 - Rating: 5)
Steve visited this morning and was able to pinpoint our issues with great efficiency. He was extremely kind & professional. I wouldn’t hesitate to recommend him or ALD to anyone looking to identify a potential leak!

Review 71 (2024-03-27 - Rating: 5)
I was prepared for something a lot worse. They guys were helpful and good about explaining what they did or what should be done. I was glad to get it done.

Review 72 (2023-10-16 - Rating: 5)
Chuck was very professional and on time. His knowledge of the issue was good. Answered all of my questions and instructed me how to follow up

Review 73 (2021-07-08 - Rating: 5)
ALD did a fantastic job identifying the cause of our pool leak. This required one service tech to put on a wet suit and scour the bottom of the pool to ultimately find the issue. Expert service and great job.

Review 74 (2021-05-14 - Rating: 5)
Wolfie and his crew were able to come out to my house (twice) and identify the issue causing water to come into our fireplace. After having multiple different companies come out to check, they were able to test and actually find the issue causing the water to come in.They were very through and professional!

Review 75 (2020-10-23 - Rating: 5)
Working with American Leak Detection has been a great experience. Wolfie has been a joy to work with, he’s gone above and beyond in his role not only finding the problems but educating all around him along the way. If you are looking for a company that gets the job done quickly and cleanly, look no further than American Leak Detection.

Review 76 (2019-06-21 - Rating: 5)
Our swimming pool developed a leak that we could not trace to the liner or exterior plumbing. I called American Leak Detection on a Monday, their technician Steve Wolf came on Thursday morning and performed a careful and thorough analysis that identified an underground leak in one of the return lines. Steve was friendly and professional, he cleaned up everything when he finished and we could not be more satisfied with experience.The next day Cory and Jonathan came to fix the leak. This involved breaking through concrete and digging down until they found a cracked pipe. Cory sent photos of the work as it progressed and like Steve they did a careful and thorough job, replacing the broken pipe, filling in the hole and sealing this with fresh concrete. We received a detailed report when the job was done, and again we could not be happier with the quality of the work. If you have a leak, this is the company to go with!

Review 77 (2023-11-16 - Rating: 5)
Great team; very professional and found out exactly what was causing the damage. What looked like a baseboard leak was actually my cat scratching it. LOL.

Review 78 (2023-06-08 - Rating: 5)
Technician showed up as scheduled, very thorough in locating the leak and explaining it. professional demeanor. Waiting to schedule repair once proposal is received. Pool leak

Review 79 (2019-09-19 - Rating: 5)
Steve Wolf was out to do diagnostics on our large pool. He was professional, friendly and willing to walk us through the process. He didnt sugar-coat anything (which we appreciated), but gave us options to think about, as well as pro-tips for proper upkeep.

Review 80 (2023-01-25 - Rating: 5)
The servicemen looked for and found a leak in a complicated plumbing system to a house, out-building, and a barn. They were thorough and professional. I would use them again if needed.

Review 81 (2019-08-31 - Rating: 5)
Paul was very professional and knowledgeable about detecting leaks. He and his team member were very friendly and were great problem solvers of our water issue. I highly recommend American Leak Detection. They provide A+ service. Thanks American Leak Detection of Columbus and Paul!

Review 82 (2022-05-12 - Rating: 5)
Cameron and Joe went above and beyond to rectify our water loss issue. They were very prompt, knowledgeable and friendly. I am so thankful they were able to help and would highly recommend this duo.

Review 83 (2019-08-02 - Rating: 5)
Found I was losing 1-2 inches of water in my inground pool every day. Steve from American Leaks came today and was able to locate a TINY hole in the liner - the cause of the problem. I would have never been able to find it and her also patched it. Back in business! Very impressed by his thorough inspection to be sure there were no other leaks.

Review 84 (2019-08-16 - Rating: 5)
We had a reputable well known company send a tech that appeared to be unknowledgeable. He was nice but he told us we were his last call and he didnt expect us and he sounded like he wanted to get home. As a result, (as as we suspected) the issue was not resolved. We called another company (also well known) they said they would bring in a camera and get to the bottom of it...they did not use a camera...instead they said they would give us a estimate to jack hammer and knock down different walls and go through the slab ect. American Leak Detection was recommended by my insurance co guy. I called these guys, they stayed , listened. They tested and BROUGHT A CAMERA figured out the issue. These guys are problem solvers and are honest. I highly recommend them, thank you Steve Wolvy and your partner for all your help.

Review 85 (2019-09-05 - Rating: 5)
Technician Steve Wolf was on time and immediately started to work. I do not know the name of his assistant but he appeared knowledgeable and helpful. Steve tested everywhere a leak could occur. Excellent job. Would use again

Review 86 (2020-05-27 - Rating: 5)
ALD has done a fantastic job converting our concrete pool to a vinyl liner. Throughout the process, every technician that visited our property was professional, friendly and helpful.

Review 87 (2020-02-28 - Rating: 5)
We had a bizarre water issue we will never completely understand. We had a dozen people in, plumbers, house inspector, water remediation service, the original builder, etc. After years, I contacted ALD and they suggested an “experiment” we hadn’t tried before. Bingo, we finally know. So happy.

Review 88 (2019-07-20 - Rating: 5)
Wolfie was great! He was very thorough and explained the whole process to us as we was working. When he found the leak in our pool, he showed us and walked us through our options.

Review 89 (2021-05-12 - Rating: 5)
Great customer service, excellent service and great price. We had no clue where our pool was leaking from and American Leak Detection was out the next day and patched up the leaks. Couldn’t be happier with how everything worked out!

Review 90 (2019-05-08 - Rating: 5)
These guys are the consummate professionals! Have used them for many years for leaks in my concrete swimming pool. Noticed one wall in my basement showed signs of a water leak! They diagnosed the problem quickly and repaired a leaking valve from sprinkler system! Wouldn’t trust anyone else! Thanks

Review 91 (2021-10-11 - Rating: 5)
The team was very timely as they arrived on schedule. We reviewed the scope of work and they answered all my questions.The work was completed in a timely fashion and the team identified the problem and offered solutions to resolve the leak!

Review 92 (2022-05-13 - Rating: 5)
Our technicians did an excellent job. they were courteous, professional, and efficient. they explained what they saw in great detail and were very friendly.

Review 93 (2020-09-04 - Rating: 5)
Steve and Paul never gave up on fixing my pool leak ! They very extremely professional and prompt and even completed the job sooner than expected! I will be calling them back in the future for any leaks!

Review 94 (2021-07-31 - Rating: 5)
The tech arrived and went right to work. He answered all of my questions and seemed very knowledgeable about his work. He was able to find the problem and fix it in no time. If I have a similar problem in the future I would use ALD again.

Review 95 (2023-08-15 - Rating: 5)
Chuck found a leak in a refrigerator water line that was hidden behind a structural beam.He was quick,professional and did a great job.

Review 96 (2020-11-04 - Rating: 5)
Paul was professional with technical skills and also demonstrated excellent people skills. I really appreciate the resolution by your company. I would highly recommend your services.

Review 97 (2022-08-11 - Rating: 5)
They fixed our pool leak issues quickly for a fair price. Professional employees, both office and on-site. Job well done.

Review 98 (2019-05-14 - Rating: 5)
The company was quick to respond, find the leak and repair it. Much easier fix to the leak in our pool than we expected. So good to work with. Will highly recommend them!!

Review 99 (2019-11-19 - Rating: 5)
Steve came out and methodically worked through the issue until he identified the mysterious leak many others have not been able to find. Steve was very professional and thorough. I would recommend American Leak Detection to anyone who needs to find a leak! Thanks, Steve!

Review 100 (2023-02-16 - Rating: 5)
Water bill showed quadruple usage vs last month. Thought I double checked meter read and ruled out misread. Had guys out for leak detection, none found, so they offered to look at bill. Made me recheck and realized my math was off. Glad they suggested looking at bill instead of taking more time!

Review 101 (2021-12-13 - Rating: 5)
Paul and Scott were very timely, professional and knowledgeable. They did a great job recognizing the problem and fixing it. I definitely recommend them.

Review 102 (2020-10-23 - Rating: 5)
I had a leak that was intermittent and difficult to diagnose. Due to having old cast iron plumbing my regular plumber couldnt find the sewer smell. I called American Leak Detection of Columbus and Cam and Wolfie came out and within a few minutes we found the leak. Now I can have it fixed and can get rid of my odor.

Review 103 (2019-08-22 - Rating: 5)
They did a great job. Ultimately ended up saving us quite a bit of money because of their expertise. Definitely worth the investment for their diagnostic services.

Review 104 (2020-01-22 - Rating: 5)
Very satisfied. Paul and Steve arrived on time with the right equipment, located the source of the leak, repaired it quickly and cleaned the work area. Highly recommended!

Review 105 (2020-10-01 - Rating: 5)
The leak detectors brought some very nice equipment and explained what they did. They were professional and personable. They found more than one leak and are sending a price to fix.

Review 106 (2021-04-09 - Rating: 5)
5 Star Service, found leak and fixed it fast and professionally!Very impressed with knowledge and experience of technicians.Thanks again to Wolfy who made sure the job was done right!

Review 107 (2020-11-05 - Rating: 5)
Paul and his helpers were excellent and worked in some pretty nasty weather. Very fair and great at communicating how they were coming and the next steps. Very pleased!

Review 108 (2021-09-18 - Rating: 5)
Scott and Paul were very professional, took their time and were very informative. Showed in detail information concerning future repairs and replacing the liner. Thanks Scott and Paul.

Review 109 (2020-11-17 - Rating: 5)
Wolfie came out to determine a problem we’ve been having with our water pressure along with the City of Columbus harassment . When I tell you he got to the bottom of the problem he did just that. Looks like after all they will need to do their part now. Hey Wolfie I can’t get over how many times you forgot about that baby gate. 😂. Will use them again. Thanks for your service!

Review 110 (2020-09-03 - Rating: 5)
Cameron was excellent. Early, friendly, very knowledgeable, explained thoroughly.Second time I’ve used AL and have no reason to consider looking elsewhere if needed.

Review 111 (2017-03-07 - Rating: 5)
I called them for a leak in my in ground pool last summer. They arrived on time and found the leak. They also checked all other areas of the pool to make sure there were no other problems. Highly recommended.

Review 112 (2023-05-28 - Rating: 5)
Scott was very personable and helped get out above ground pool’s leak detected and repaired same day.

Review 113 (2020-10-13 - Rating: 5)
Their service person, Paul, was thorough and professional. Found 20 of leaks not found by other contractors, most where I thought they might be. Good Job!

Review 114 (2020-07-28 - Rating: 5)
Cameron was very thorough, helpful and honed in on the problem in a systematic manner. I feel confident that the water loss in our pool has been corrected.

Review 115 (2024-07-09 - Rating: 5)
Owner followed up with concerns and remedied satisfactorily, thank you!

Review 116 (2020-08-12 - Rating: 5)
The guys were awesome! They were professional, always keep that elite are clean and were well informed and help us make our system better. I would hire them again.

Review 117 (2021-09-13 - Rating: 5)
My technician, Chuck, was friendly, professional, and knowledgeable. I could tell he knew what he was talking about, which gave me confidence in the company.

Review 118 (2020-11-14 - Rating: 5)
The gentlemen that came out to my home were friendly which I appreciate and they knew exactly what they are doing and they found the problem and they are going to fix it with as little envision as possible. Can’t wait for this to finally be fixed and at a reasonable price. Thank you for your help in this matter

Review 119 (2020-10-23 - Rating: 5)
Noticed water damage in the back of my kitchen cabinets. ALD responded quickly and identified the issues before having to tear everything out. Great job

Review 120 (2023-05-25 - Rating: 5)
Quick response to a leak detection on an outside fire line. Steve from ALD was professional and located the leak in short order.

Review 121 (2019-10-25 - Rating: 5)
Steve was very knowledgeable and polite. He found the source of our leak and put a temporary fix until we can have the permanent fixed completed

Review 122 (2023-02-07 - Rating: 5)
Paul and Scott we incredibly helpful in trying to detect leak. They were both professional and courteous.

Review 123 (2021-05-26 - Rating: 5)
The technician diagnosed our issue and effected repairs. He explained his findings and made recommendations. Price is a little steep.

Review 124 (2022-07-27 - Rating: 5)
Awesome job. So friendly and professional! Explained everything very well and I feel much better knowing we have no underground leaks! Great job!

Review 125 (2023-07-26 - Rating: 5)
Woofie was great. Very knowledgeable, professional, and friendly. Definitely recommend their service.

Review 126 (2023-08-08 - Rating: 5)
They were wonderful, they took their time, explained everything to us and worked efficiently.

Review 127 (2022-05-31 - Rating: 5)
Outstanding service. Prompt, thorough and professional service by technician Scott. We could not be more pleased with the service we received.

Review 128 (2024-06-10 - Rating: 5)
Very detailed in explaining what was being done as well as showing me the results.

Review 129 (2023-11-15 - Rating: 5)
Friendly/ professional I am totally happy with the work and the timeframe they completed it in

Review 130 (2022-06-28 - Rating: 5)
Tech was very professional, explained everything he was doing, found leak in our pool made repairs & had us back in business in no time

Review 131 (2021-10-18 - Rating: 5)
Very professional and courteous. They found the issue very quickly and explained what steps needed to be taken next. They were also very kind and reassuring.

Review 132 (2024-06-07 - Rating: 5)
The steps are beautiful. Thank you so much.

Review 133 (2021-06-12 - Rating: 4)
They explained everything to me before and after they found the leak and were very professional. Would recommend them to anyone with a pool leak.

Review 134 (2022-01-25 - Rating: 5)
Technician was extremely helpful in finding where our leak was. This company was one I would use again.

Review 135 (2019-05-29 - Rating: 5)
The technicians were very informative and efficient in their testing procedure. We will definitely use again. Thanks ALD!

Review 136 (2020-11-06 - Rating: 5)
Two technicians were personable and, I believe, thorough in checking my water lines. Was very pleased with them.

Review 137 (2021-04-26 - Rating: 5)
Very professional, thorough inspection and detailed explanation before and after the inspection. I would recommend this Team if having any leaks or pool issues.

Review 138 (2023-02-21 - Rating: 5)
This service was very timely and professional. They were thorough in finding the problem and explaining the solution. I would highly recommend them!!

Review 139 (2023-10-17 - Rating: 5)
This company is A1 all the way. From booking to the tech great professional service.

Review 140 (2022-10-06 - Rating: 5)
The tech was very capable, and got the tests done in a shortperiod of time. Tech was on time , and professional.

Review 141 (2024-05-28 - Rating: 5)
Great very professional and fast with locating the leak

Review 142 (2023-10-02 - Rating: 4)
Not happy I found a leak but happy they weere able to isolate and repair. Sally

Review 143 (2020-04-14 - Rating: 4)
The techs were great! I feel like it was expensive for just a consultation, but the information they provided was very good.

Review 144 (2023-09-20 - Rating: 5)
The guys were fast and did a great job. Would use them again if needed.

Review 145 (2021-05-07 - Rating: 5)
Technicians were very polite and knowledgeable. I would definitely call them again if necessary.

Review 146 (2019-07-10 - Rating: 5)
Paul and Cameron were very professional and worked diligently to determine the source of the leak. Highly recommend.

Review 147 (2020-10-07 - Rating: 5)
Wolf came out for Leak Detection today and did a great job. He was very professional and helpful and we appreciate his help!

Review 148 (2023-10-05 - Rating: 5)
Were amazing found our leak quicklySaved our job .I was impressed

Review 149 (2022-06-14 - Rating: 5)
He was very thorough and explained what he found and the repair made. Great service!

Review 150 (2020-01-07 - Rating: 5)
ALD made the process smoother than I expected. The leak is fixed, the sidewalk restored, and it took only half a day.

Review 151 (2020-06-04 - Rating: 5)
Found our pool leak in under 2 hours and we now have a plan in place to repair it without breaking the bank. Very pleased!

Review 152 (2022-04-07 - Rating: 5)
Very professional and thoroughly checked for leaks in my condo unit and under slab. Nice guys and very knowledgeable.

Review 153 (2021-08-16 - Rating: 5)
Answered all questions. Explained what was discovered and how it was repaired. Would definitely use this service again if needed.

Review 154 (2019-10-09 - Rating: 5)
The technician was knowledgeable, friendly, professional, and was able to pinpoint the leak very quickly.

Review 155 (2024-01-19 - Rating: 5)
Great job, on time, professional and courteous. Would recommend.

Review 156 (2023-05-19 - Rating: 5)
Steve was a real pro, determined to find and fix our problem and he did.

Review 157 (2020-07-11 - Rating: 5)
ALD of Columbus has never let us down. The team yesterday was very courteous and friendly.

Review 158 (2023-01-12 - Rating: 5)
Tim & Wolfe were great! Very professional and personable!

Review 159 (2020-07-22 - Rating: 5)
Very professional and friendly. Explained what he was doing and what found. I would highly recommend this company.

Review 160 (2023-04-03 - Rating: 5)
On time and very professional. Took the time to explain what he was doing and why he was doing it. Will use again.

Review 161 (2023-01-16 - Rating: 5)
Fast, informative, and professional. Was able to find the leak in the service line quickly!

Review 162 (2023-09-14 - Rating: 5)
The team communicated well and were efficient, no wasted time

Review 163 (2024-05-24 - Rating: 5)
Fixed the problem with excellent customer service!

Review 164 (2023-06-26 - Rating: 5)
Friendly and knowledgable staff. Looking forward to them completing our job!

Review 165 (2019-10-17 - Rating: 5)
I am very happy with the service they provided, they were on time, professional and found the problem and quickly resolved it.

Review 166 (2021-11-03 - Rating: 5)
Thank you, Chuck! Teach that young man, Joe your knowledge to ensure he has a career

Review 167 (2020-07-21 - Rating: 5)
Steve did an amazing job, went above and beyond to help us out. Thank you so much!

Review 168 (2022-09-27 - Rating: 5)
Quick and Easy! Great communication from the office to the technicians, it was seamless !

Review 169 (2022-09-02 - Rating: 5)
Very thorough very professional very polite. I’ve dealt with several of the employees, they are all very helpful

Review 170 (2019-11-08 - Rating: 5)
Amazing and professional crew! Highly recommend this company! Fast and affordable service! Thank you!!

Review 171 (2023-08-15 - Rating: 5)
Great service. On time and easy to work with. Both technicians were very polite and pleasant to work with.

Review 172 (2022-08-17 - Rating: 5)
The technician worked very hard and systematically to discover the very mysterious source of the leak in my house.

Review 173 (2023-08-31 - Rating: 5)
I should have called you months ago. It would have saved my well pump! Very thorough and professional.

Review 174 (2023-02-07 - Rating: 5)
Steve came out to perform a leak detection this morning. He was on time (actually a little early!) which is always a plus in my book when it comes to technician arrival windows. We appreciated not having to wait a long time. He was professional, kind, and worked efficiently. He was able to locate the leak within an hour and also gave us a quick fix so that we arent losing money between now and the repair. Just waiting on the estimate for a repair now - but the leak detection service was a great experience and were grateful for the peace of mind that other companies so far had not been able to provide.UPDATE: while we didnt end up having ALD repair the leak that they detected, I wanted to share that Steves detection was right on point. When the repair crew got into the floor, the leaking pipe was right where he said it would be. Literal X marks the spot. THANK YOU!

Review 175 (2021-08-30 - Rating: 5)
Found my leak in less than an hour. They are expensive but worth it if you have a mystery leak.

Review 176 (2023-04-06 - Rating: 5)
Had a basement leak and assumed it was from clogged/compromised drain lines from downspouts to the street. Steve came out and scoped the drains with a camera and was able to show us that although there was a couple small spots where roots had infiltrated the drain pipes, the lines were clear and running all the way out. Two previous companies came out and wanted 2-3000 to replace all the drains. So I answered “no” to the question about using this business because they were honest and showed us that we didn’t need to hire them. I appreciate their honesty and integrity.

Review 177 (2023-09-29 - Rating: 5)
Very professional and efficient crew! Highly recommend!

Review 178 (2023-06-16 - Rating: 5)
One of the most organized companies I have worked with .

Review 179 (2023-02-15 - Rating: 5)
2 technicians were very nice and through!

Review 180 (2023-03-01 - Rating: 5)
Both gentlemen were on time and very professional. They answered all of my questions and explained the issues to me in detail. The also did a fantastic job cleaning up after the job was completed. I would definitely recommend American Leak Detection.