Atlas Butler Heating, Cooling & Plumbing

Located in Columbus, Ohio

Address: 4849 Evanswood Dr, Columbus, OH 43229, United States

Phone: +1 614-681-2167

Rating: 4.7

Services

Small Business
On-site services
Online estimates
Wheelchair-accessible entrance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-02 - Rating: 5)
Atlas Butler is phenomenal. We had a new furnace and AC unit installed. From the point of inception with our Tech, Matt H, to our Salesman, Nick to our finish installers, Steve, Nick, and Antonio we experienced a flawless journey. Each of them with their different responsibilities provided honest and reliable advice to explained know-how of each of the units. Coupled with this superior service was their courteous and respectful behavior. Clean up was superb and our family dog made some new friends.Thank you

Review 2 (2024-12-24 - Rating: 5)
You see an add that projects a family run company and they do not penalize to need help at off times. We went to watch the Buckeyes play Tennessee at our son’s house on campus Saturday and the house was 56 degrees.He is a big guy and he just does not notice. I tried to check a few things and soon realized I was stumped so called Atlas Butler and they came in hour and a half. Found had half broken heat exchanger which is very dangerous. Had to turn off and they sent a salesman hour later to see what would take to replace.Erik was a great guy very smart and helpful and we really hit it off and came off with the best solution. Amazingly scheduled a replacement at 8am next morning which was Sunday.When I got up it was 50 in the house. You don’t realize that gets to you after a while just sitting or not jumping around.Sure enough furnace guys came at 7.45 and by 11.30 we had heat and a new thermostat that you can check the temperature on your phone.These guys are amazing and they all talked about how great a place they work at. We can all only hope to have a job that is rewarding and you enjoy working at. That is a sign of a good company that is paying attention.Would recommend in a minute.

Review 3 (2025-01-06 - Rating: 5)
Really impressed with both Atlas Butler and Our service technician Austin Gallant. About 9am we noticed that our furnace was not working properly so being members of an AB service contract we gave them a call and they arrived around noon and had figured out the issue and had the furnace working within an hour. He kept us informed from the beginning to the end. He was also very pleasant while he was here and was good at explaining what he was doing and why. Highly recommend both Atlas Butler and Austin Gallant.

Review 4 (2024-11-07 - Rating: 5)
Jon was great! He came out 45 minutes earlier than scheduled after calling to be sure it was okay. From start to finish job was done in less than 50 minutes. He was clean, efficient, professional, and an all-around nice guy.He noticed I had some big bins that needed to come in the house and helped me unload the car before he took off. Exceptional service beyond the bare minimum.Important to note my neighbor saw his truck out front and mentioned that shed also used Atlas for AC work over the summer and had a great experience. 10 out of 10 would recommend.

Review 5 (2024-05-26 - Rating: 5)
Great customer service, fast turnaround time and excellent pricing options. Worked with Kyle Albert on the sales end and couldnt be more happy with the level of service I received. Kyle took time to explain all the options and financing, without being pushy or trying to force a certain product/service. He worked with me and my budget to setup the best option for what I needed. Kyle expresses a great can do attitude and was happy to facilitate some additional items I wanted to have addressed, which involved moving the new unit further from the house and adding high efficiency vents. Kyle scheduled Austin and his team for the following morning. Austin and his team arrived promptly and began the install. The guys at Atlas Butler were incredibly professional and took great care to ensure the inside of my home was protected while they installed the new system. Install took most of the day. Highly recommend Kyle, Austin and the Atlas Butler team for your HVAC needs.

Review 6 (2024-12-14 - Rating: 5)
Nobody wants to replace a furnace / HVAC but I’ve had the “blessed” fortune to experience it twice in less than five years (prior home and then the one we purchased this past summer). We noticed with the latest cold snap that the furnace was struggling to get the temperature of the house over 60F. Initially i thought it was our new thermostat but then I noticed the burner would consistently only run for 30sec then cycle off. We called Atlas Butler and scheduled a prompt inspection for the next day. The furnace in our new home was clearly old with a liberal use of electrical tape and American flag duct tape but to me it didn’t seem in that terrible of shape. Well upon inspection it turns out to be 19yrs old, full of drywall dust, rusting inside out, clearly had water pooling inside it on occasion, and the meltable fuse had showed signs of doing just that several times. Later that same day we had an expert salesman named Kyle come out and take a look for himself. He found some amusement in the handyman patch jobs that had limped the Goodman furnace along (to which it turns out was incorrectly sized for the house as well). After reviewing several options we settled on a package that fit our long-term needs / thinking for a house we just purchased and plan to stay in for a long time to come. The next morning a crew was at the house by 8am and knocked out the entire removal/install in a single day.I know AB’s pricing is on the more expensive side however as we’ve used them repeatedly at our prior residence for the previously mentioned furnace and many other times for sewer line issues (just get the water jetting when they suggest it 😄) always to great satisfaction with the quality of the work. My opinion is you absolutely get what you pay for and they were our first call when we knew something was wrong. I would recommend them to anyone.

Review 7 (2024-12-15 - Rating: 5)
They diagnosed my issue with my furnace and even were able to get me a new water heater along with my furnace the next morning! Both for a very good deal all together price wise! Michael, Steve, Aaron, and John were all very respectful and you could tell they were down to earth hard workers and did not just want to scam their customers. I highly recommend Atlas Butler. They will professionally and efficiently get the job done with a kind attitude.

Review 8 (2024-12-27 - Rating: 5)
Atlas Butler did such an amazing job on a new mini split for us. The sales rep (Nick) was helpful, to the point, and communicated during the entire process. We are happy with the value we paid for the system and excited to get our heat back for the winter. Highly recommend!

Review 9 (2025-01-06 - Rating: 5)
Adam Lechler was excellent! He was on time even though it was bad driving conditions due to the snow. He was very friendly and extremely knowledgeable. The maintenance service on our furnace was quick and thorough and Adam explained everything well and in detail. Atlas Butler always does a great job and its because of people like Adam that makes this possible. Id give 6 stars for Adam if I could!

Review 10 (2024-11-01 - Rating: 5)
Hot water heater went out last night. They had a technician at our house within an hour of calling this morning. Turns out we need a new hot water heater. Zach was efficient and thorough in his evaluation and explanations. He took the time to answer all my questions and was able to schedule my replacement unit to be done in another hour from now. I appreciate his professionalism and felt like a valued customer. I appreciate even more his emotional intelligence and never felt that my questions or concerns were being dismissed. Highly recommend Atlas Butler and am grateful they have technicians that can engage so positively with their customers.

Review 11 (2024-07-20 - Rating: 5)
My wife and I felt very good with the process. Everyone we dealt with are very professional, knowledgeable and helpful. We are in good hand with Atlas Butler and our condo is cool once again. Two thumbs up guys!!!!

Review 12 (2024-12-30 - Rating: 5)
Thank you, Atlas Butler, for coming so quickly to repair the leak under my kitchen sink! It turned out to be a faucet problem, so the plumber, Lance Voll, changed it out for a new one in no time! Lance is knowledgeable and personable, and I felt comfortable with himIn my home. Atlas Butler sent his credentials before he even knocked on my door, so I appreciate that they had my security in mind.

Review 13 (2024-12-22 - Rating: 5)
Atlas Butler replaced our furnace and AC unit. The service was top notch from the salesman to the workers that did the install. Im confident in our purchase and I look forward to years of service from the new equipment. Thank you for being kind and patient and answering all of our questions.

Review 14 (2025-01-03 - Rating: 5)
We recently had our main sewer line backup. Its a crappy problem, but Kelton from Atlas Butler quickly diagnosed and resolved it for us. He also provided helpful guidance on how to clean up the area (since cleaning isnt a service they provide). Overall, we were satisfied with our experience and would recommend Atlas Butler to others looking for a similar plumbing service.

Review 15 (2025-01-01 - Rating: 5)
I highly recommend Atlas Butler! I had a sump pump go bad and water in my basement on New Year’s Eve! Remembered seeing an Atlas Butler commercial that they don’t charge extra for emergency situations and they were true to their word. Called them at 8:00 on NYE and they had someone at my house within an hour, replaced the sump pump and back working by 10:30. I was charged a normal every day price of only $627! Great company that does not try to take advantage of consumers like most companies would in a situation like mine! Thank you Atlas Butler!

Review 16 (2024-11-03 - Rating: 5)
We have been Atlas Butler customers since 2008. We have always had excellent service. Our maintenance technician advised us that the furnace needed to be either repaired or replaced. What I appreciated so much was his genuine concern for our safety. We decided (with his support) our best option was to replace the furnace. The Atlas Butler team got the job done quickly, efficiently and professionally.

Review 17 (2024-11-08 - Rating: 5)
Atlas Butler provided a complete home plumbing inspection that was extremely helpful in addressing water faucet, tub and toilet improvements that were necessary in our home. Alex was very thorough and friendly as he inspected items, and was quick to provide solutions on how to improve issues. Most impressive was his immediate call to dispatch to schedule service — that same day!! Atlas Butler provided fantastic service and remains our “go to” for plumbing needs.

Review 18 (2024-12-15 - Rating: 5)
I called at 4pm on a Saturday and they were here with an hour yo fix my water heater. The tech was kind and courteous and when he had the wrong part he ran out to the store to get it so we could have hot water right away. Also he kindly put up with my 7year old who wanted to be his “helper”. Great speedy service with no hidden costs or agendas

Review 19 (2024-09-17 - Rating: 5)
This is beyond the best company we have ever used. Everyone goes above and beyond - they have same day appointments and the service is top notch! Today we had a free plumbing inspection and Alex C. Went above and beyond and helped clear most of our drains!! He was personable and honest and did not try to sell me things I did not need. He loved my dogs and even brought them some treats. I will be requesting him on all future plumbing needs. Would highly recommend this company!!

Review 20 (2024-11-30 - Rating: 5)
On the coldest day of the year, my furnace stopped working, and I was understandably anxious about the cost of repairs. However, Atlas Butler quickly came to the rescue. They scheduled a same-day service visit, promptly diagnosed the issue, and had my furnace up and running in no time. Their efficiency and professionalism put my mind at ease, and I’m incredibly grateful for their exceptional service. Highly recommend!

Review 21 (2024-12-23 - Rating: 5)
Had our ductwork cleaned. Excellent job. Chris was super nice and told me what his plan was. Wished I had used him last year, then I would not have needed to have anyone out for 7 or 8 years.

Review 22 (2024-12-05 - Rating: 5)
Happy with our service. The technician Jon Chambers was knowledgeable, courteous and friendly. Repairs were completed efficiently and he gave us some tips on the operation and maintenance of our equipment. We recommend Atlas Butler and are very satisfied customers.

Review 23 (2024-12-23 - Rating: 5)
Called a the company that had originally installed my unit and they said they would come within 2 hours. I made 3 follow up calls after hour 2, 3 and 4 and was told they were still coming. Called Atlas around 8:30 pm and was told someone would be here at 8 the next day. Mike showed up, very nice and timely. Everyone I have dealt with has been very good

Review 24 (2024-07-27 - Rating: 5)
Central air quit working on a hot day, Atlas Butler sent service technician Wyatt Shriner out and I’m glad they did! Wyatt took the time to figure out the problem, showed me exactly what was going on, then he took care of the issue explaining exactly what he did and even showed me pictures of some issues and solutions he resolved!What an excellent young man, so courteous, professional, very smart ~ and even wore footes when I told him he didn’t have to, he told me it is mandatory. You can tell a proud company man when you get the great service that Wyatt/Atlas Butler provides! My house has cooled off already within 30 minutes, Wow!!! Thanks again, very happy customer~Steven K.

Review 25 (2025-01-06 - Rating: 5)
Called in the middle of winter with broken furnaces. Spencer came ahead of schedule that night! Kevin was incredibly informative and helpful and selecting the correct units to purchase. Branden and his crew came on time and were incredibly efficient with installation. Couldn’t be happier or more satisfied with Atlas!

Review 26 (2025-01-07 - Rating: 5)
Our furnace went out on Saturday and the temperature was dropping. The first 2025 snow storm was coming on Sunday.I contacted Atlas Butler for help. The technician came as promised and followed up by comfort advisor , Brian on Sunday). On Monday morning while the streets were cover by snow, Sam, the technician, came at 8:00am as scheduled (with slippery road conditions, I guess he must have left very early). Sam/his partner worked very hard and got the new furnace installed smoothly. We’ve got the heating back during the winter snow storm.Big thanks to Brian, Sam/his partner and central office scheduling staffs.

Review 27 (2024-12-23 - Rating: 5)
Shiloh Stephens is an outstanding diagnostic employee, identifying problem and developing plan to correct the issue. His communication skills are superb explaining the problem and solution. My water heater went bad risking blow up. He also identified critical issue with the electric and brought in an electrician for new lines. Nate was also superb working with him. They deserve special recognition along with the electrician. Atlas Butler provides outstanding service and communication and leaves area better than they found it.JSwabby12/23/2024.

Review 28 (2024-09-08 - Rating: 5)
Atlas Butler did an excellent job in our bathroom. After getting several bids from the box stores all which ended up using Rebath to do the job,I was extremely frustrated with the experience and called Atlas Butler for a bid. The sales rep suggested we shop and buy the products we wanted and then just ask them to install it and quoted us an installation price of $3,600. I did that buying products on sale and cutting out the markup price that Rebath was doing. I saved thousands of dollars and got a beautiful shower installed. They did an excellent job and I could not be happier.I highly recommend them and will use them again for my next project!

Review 29 (2024-11-11 - Rating: 5)
Mike Galloway came to perform a duct cleaning service and I couldn’t be more impressed with how courteous and professional he was the entire time he was here. He talked with my wife and I as he did his work, he wore shoe covers the entire time while in our house and politely answered all of our questions, and walked us through the before and after cleaning photos which showed amazing results! If you are getting this service from Atlas Butler, I’d ask for Mike!

Review 30 (2024-11-20 - Rating: 5)
Recently had a new furnace and A/C system installed. The sales rep, Steve, was extremely knowledgeable and worked to understand our needs. The installer, Tim, and his crew did great work and were very polite. Everyone took the time to explain everything and answer questions. I would definitely recommend this company!

Review 31 (2024-12-20 - Rating: 5)
Evan did a fantastic job at our house and we really appreciated his work ethic! He took the time to not only clean our filters but make sure there was no mess left behind and this was very much appreciated! He also did a great job of explaining everything to me and answering any questions. Thanks Evan!

Review 32 (2024-12-22 - Rating: 4)
Garbage disposal died. Caused a big leak. They were able to come out first thing the next morning Tech was friendly and knowledgeable. Only real complaint is the price. Charged $850 for the disposal plus $89 for the service call. The same disposal with installation from, say, Lowe’s would be $550.Still. They were quick in getting there, getting the job done and fixing another issue I might not have noticed. Thanks, AB.

Review 33 (2024-12-23 - Rating: 5)
Evan did a great job explaining his process while he checked our system! He took the time to make sure I knew exactly how our furnace works and what to look out for. Excellent experience and would love to do it again!

Review 34 (2024-08-07 - Rating: 5)
Atlas Butler was a true blessing in disguise. As soon as our system broke they had a technician out here within the hour of my call. They were very thorough and explained everything in details that I was able to understand. We had to replace our full system and it was the hottest day of the week. However, they were able to get a salesman out within 2 hours and we got a new system scheduled to be installed the following day. The installers were really nice and thorough even though they had to work on a day where it would feel like 98 degrees just outside. I would definitely recommend Atlas Butler to any of my friends and family.

Review 35 (2024-12-23 - Rating: 5)
The HVAC system replacement was completed efficiently, within six hours, encompassing a new condensing unit, furnace, and air conditioner. Protective floor covering was utilized, and the quality of materials was exceptional. The new heating and cooling system is highly satisfactory, arriving just in time for the holidays. Airflow to the upper levels has significantly improved, with strong air distribution from each register; previously, insufficient airflow resulted in temperatures as low as 50 degrees Fahrenheit. The current airflow is now a powerful 100 degrees Fahrenheit. The performance of the air conditioning system and the resulting energy cost savings are anticipated with great interest.

Review 36 (2024-09-17 - Rating: 5)
I so love this company! They never disappoint! Today John and Marco installed a new water heater and it was a major deal, taking out my old one, because it was so much bigger than the new install. They did it with no problems! I was a little nervous about my carpeting in that room, but they covered it perfectly before starting and when they left, it was like they had never even been there! They were friendly, competent and just a joy to have in my home! Thank you, Atlas Butler!

Review 37 (2024-11-18 - Rating: 5)
Never felt so comfortable in doing business before. Their technicians are professional, very knowledgeable, and good listeners. Complete transparency regarding products, available options and up-front pricing. Easy scheduling, appointment confirmations and arrival notifications. Very impressive.

Review 38 (2024-11-30 - Rating: 5)
Austin was fantastic! On time (actually a tad early), professional, polite & extremely helpful. Booties in the house. Made sure to explain what he was doing & that we understood. Got us up & running quickly. Fantastic service. Can’t say enough good things. We’ve used Atlas for a number of services. Priced right.

Review 39 (2024-10-28 - Rating: 5)
Great customer service by Mike Galloway today from Atlas Butler. He was polite, efficient, and worked continuously without stopping. He thanked me for clearing the path and having plenty of space to work. He showed me the before & after photos when he completed his thorough clearing of our ducts. Thank you very much, it is much appreciated.

Review 40 (2024-12-25 - Rating: 5)
This is the first home where we’ve had a heat pump and we knew nothing about how it operates. They were very good at explaining how the system works and what we needed to do to insure proper functions when the temperature drops in the winter.Also gave us other options and estimates for any further upgrades or repairs needed to the humidifier.We chose the monthly maintenance plan which will take care of annual inspection and cleaning of both furnace and ac.

Review 41 (2024-11-25 - Rating: 5)
Having to replace our furnace and A/C is never fun or cheap. But as for the installation, Jordan , Nick and his crew could not have been more professional and courteous. They were fast and efficient. They cleaned as they went and again when finished. They kept doors closed behind themselves to keep the weather out, and even helped put items back in place that did not involve them. They walked us through our products operation, and assisted us in connecting our products to our smart devices. Thank you, highly recommended.

Review 42 (2024-11-16 - Rating: 5)
Great experience with Atlas Technician, Mark Warner, who came to repair a gas leak. Mark was professional and offered clear expectations about the repair and the timeline for completion. He and his apprentice also fixed an additional plumbing issue left unresolved from a previous plumbing appointment. Super thankful.

Review 43 (2024-10-04 - Rating: 5)
Had a problem with furnace tech came out showed & explained old furnace problem at 10 am, salesman came out at 11 showed me what I could buy to replace it & make more safe and more efficient. Senior discount will install in 2 days..Very pleasant experience now am good for the winter. Very happy.Great experience with people that were knowledgeable & efficient

Review 44 (2024-11-22 - Rating: 5)
Michael Clayton, the Atlas Butler service technician, was super nice and very informative about our systems. His work was detailed and he walked us through the repairs/installation with the photos he took throughout the process. We were appreciative and would recommend Michael to friends.

Review 45 (2024-11-16 - Rating: 5)
Atlas Butler put in a new furnace today. The two gentlemen who did the work, Jordan and Zach couldn’t have been easier to deal with or more helpful when I asked questions. They were done in a reasonable amount of time and totally cleaned up after themselves. Excellent experience.

Review 46 (2024-11-14 - Rating: 5)
Our technician was a perfectionist and we appreciated that. So knowledgeable and just took his time! Won’t ever use anyone else! Atlas Butler is the best if you want things done right!

Review 47 (2024-11-07 - Rating: 5)
Great job atlas Butler is very customer focused and took care of a problem I had that was not related to the furnace and they came out on Monday but a leak and a pipe above the furnace stand by Tuesday. They had their plumbing unit unit out there and had it fixed so I just have always been very pleased that Butler, that’s why they are the installers of both my HVAC and Maya water heater and they do a great job servicing and take care of them on a regular basis. Thanks, Alice

Review 48 (2024-12-10 - Rating: 5)
From start to finish, each person I interacted with was professional and reliable. They were here on time (to the minute- when does that happen??), efficient, and spent as much time as needed to explain and answer questions. They have been around for 100 years and have such a great reputation for a reason. They may be slightly more expensive than the other guys but it’s worth every cent.

Review 49 (2024-08-02 - Rating: 5)
This entire team is incredible. When out AC went out a year after our furnace was replaced, we knew we had to go to Atlas Butler because of the great experience we had before. The only real plus was that we were hoping to see Kyle, the technician/ sales rep, again. He was outstanding last time and luckilly, he was able to come help us this time too. He’s incredibly honest and is always so willing to help. He does a great job of giving you the system you actually need. Our new AC unit was installed the next day and the technician Ben and his teammate were both exceptional. They were on time, friendly, good with our dogs, CLEAN, and really efficient. I can’t believe they did so much and so little time. Our house is finally cool again and the pups are happy. Thank you, Atlas Butler!

Review 50 (2024-12-07 - Rating: 5)
All three workers did a superb job, especially Tyler. He was able to solve the problem in the half bath with help of the others. All three toilets are working good hot water tank is up to power and so is the expansion tank plus they also put in a in-line filter to take care of the impurities like I said all three fellas did a superb job thank you Atlas Butler.😃

Review 51 (2024-09-07 - Rating: 5)
Sam was here this morning to work on my toilet, he explained the process and was done in 30 minutes. I had another company recommended by my home warranty come in last week. He was here for 45 minutes and still didn’t get the problem resolved. I would use Atlas Butler again. Scheduling went smoothly, called them at 7.45pm on a friday and they had someone in at noon the following day. Awesome service!!!

Review 52 (2024-11-25 - Rating: 5)
So glad I have a reputable company to work with! Doug Weygandt was punctual, professional, personable and made my service experience stress free. He was veryKnowledgeable and answered all of my questions with ease. If possible I will request Doug to service my equipment every time.We need more people like him in the serviceIndustry.

Review 53 (2024-10-27 - Rating: 5)
Atlas Butler was very responsive and punctual. We needed a new furnace, met with Mike on Thursday for an estimate and it was installed on Friday, the next day. The installers were professional, polite, and let us know what was happening during the process. It was a great experience.

Review 54 (2024-11-21 - Rating: 4)
Id recommend Atlas Butler to anyone in the situation we were in - middle of summer and our a/c died. We were able to get an appointment and our a/c and heater all replaced on a Sunday, a smooth and fast process.They do seem more expensive than other companies and theres local companies Id prefer in a less urgent situation. We also did upgraded air filters, not sure any of that was worth the money.Not thrilled to learn paying for annual checkups are required to keep the 10 year warrantee on their product. Also discovered at our annual checkup that they never completed and closed the citys inspection, so an unnecessary annoyance there.

Review 55 (2024-11-11 - Rating: 5)
Brandon did a fantastic job clearing a clogged bathroom drain. Sunday morning made the appointment for Sunday afternoon. Excellent job and prices were reasonable. Hope not to have to call again, but if we have issues well ask for him again.

Review 56 (2024-12-21 - Rating: 5)
Mike was on time and was very efficient. He did an amazing job and showed us the before and after pictures of our duct cleaning. What a great team you have. Thank you Atlas Butler!

Review 57 (2024-08-06 - Rating: 4)
Truly appreciate the quick service. Our AC unit dropped working late in the evening and the Atlas team was quick to respond and diagnose the issue. They worked late into the evening to ensure our family member who was receiving hospice care did not experience a warm/hot night. My only issue was around the cost ($200) charged to open the doors on a building to retrieve a part. I feel that if a business is going to advertise 24 hour service, all aspects the business should be available.

Review 58 (2024-11-28 - Rating: 5)
Doug was amazing! Our furnace went out the night before Thanksgiving and I didn’t think anyone would be able to come out, so I was super surprised when the company said they could send someone out to us.Doug went ABOVE and BEYOND to make sure we could host Thanksgiving the next day! Doug was friendly, personable, but most of all super honest about potential issues we may face down the line!We can’t thank you enough, Doug! You have a standing invitation to Thanksgiving Dinner at the Potts house!

Review 59 (2024-10-22 - Rating: 5)
I have just moved into a newly constructed residence and elected to subscribe to the Atlas Butler Comfort Club for maintenance/inspection/precision tune up of my HVAC and plumbing systems. My first annual heating safety inspection was conducted by Jacob Clark on October 7, 2024. Mr. Clark was extremely professional and courteous and was obviously very knowledgeable of the system installed in my residence. Mr. Clark patiently explained exactly what he was doing while servicing my system, as well as answered all questions I had regarding the system and ongoing maintenance best practices.Additionally, I was particularly impressed that at the conclusion of the visit, Mr. Clark provided a written list of recommendations for potential enhancements to my existing system, along with related estimated costs, to review and consider at my convenience. As a new homeowner, this is highly preferable to the hard-sell scare tactic methods I had experienced from competitor contractors.I am extremely pleased with the first inspection visit.

Review 60 (2024-11-07 - Rating: 5)
Atlas Butler just cleaned our ducts and what a fabulous job! Arrived at designated time, did a complete walk thru of all the vents/air returns in the house and explained the process. Technician Chris Jones was very thorough and at the end, showed before and after pictures. The ducts looked like new! Very pleased and highly recommend Chris and Atlas Butler! The Moloneys

Review 61 (2024-11-11 - Rating: 5)
My hot water heater went out and Atlas Butler was quick to come do a diagnostics and very easy to work with to get financing for a new hot water heater. Their technicians came in the second day to put the hot water heater in and were very courteous and quick to install. Always a pleasure to work with.

Review 62 (2024-06-27 - Rating: 5)
I wanted to thank Atlas Butler for sending Adam Lechler for my annual A/C inspection. He was the best! He was very friendly and even helped me with questions about getting my air ducts and dryer vent cleaned. He serviced my A/C so well it looked brand new 😊. I told him that I had 3 fur babies and he went to the truck and brought back doggy treats! How sweet was that! I am very pleased and highly recommend Adam and Atlas Butler, they’re both the best!

Review 63 (2024-05-03 - Rating: 5)
I am very pleased with all of my dealings with Atlas Butler. From my beginning phone call, Chad who came out and spoke with me about what would be done with a new air conditioner, and the gentlemen who came out to do the installation. I gave them an A+. Everyone was professional and very kind. All of my questions were answered. The final product looks fantastic.

Review 64 (2024-12-30 - Rating: 5)
I have always had a good experience with Atlas Butler, but had great service with Jason Smith, he was very thorough in answering all my questions in our new house!

Review 65 (2024-12-28 - Rating: 5)
Prompt, professional service. I called at 11pm and a technician was out to diagnose my issue by 8:30 am the next morning. Mark and the install team replaced my hot water heater right away and the work looks amazing. They were very informative, courteous, and professional. I’ve used other plumbers in the past and the work performed by Mark was noticeably better than all the others.

Review 66 (2024-12-04 - Rating: 5)
I cannot speak highly enough about Kelton. He came out and assessed the problem and had it fixed so quickly. Honestly one of the kindest plumbers I’ve ever met. Professional, fast and compassionate. I will recommend him to anyone with plumbing needs!

Review 67 (2024-11-14 - Rating: 5)
The installers were on time and completed the work without much disruption to me or my family. They took the time to educate me on my new system and the new smart thermostat. They were very friendly and courteous during the time they were at my home.

Review 68 (2024-12-06 - Rating: 5)
Extremely fast response time to come check a frozen outdoor pipe that began leaking after thawing. Technician fixed the problem immediately and checked for other leaks . He gave good workable options in light of the expensive repair. Showed us the shutoff valve so the problem won’t recur. Very pleased with the service provided to comfort club members.

Review 69 (2024-11-20 - Rating: 5)
Adam Lechler came to our house for our fall inspection and maintenance. He did a great job. He was thorough and explained everything. He discovered some damage to our furnace that could have been dangerous if not repaired. Thanks to Adam for taking good care of us and our home!

Review 70 (2024-11-20 - Rating: 5)
I called Atlas Butler Plumbing regarding a noisy water heater. They were able to send someone the same day. I told Zach I had used a lot more water in two days than was normal. Thats when I started hearing loud bangs, thumps, and gurgling later in the afternoon and evening for those two days. He checked everything and explained what was happening. Zach said its common when sediment builds up to release bubbles which causes the noise. Its noisy but safe and nothing to be worried about. He checked and said the water heater had been flushed in February of this year. I decided to pass on a flush. Before he left, I asked him to check the bathroom faucet. A small piece had fallen out of the faucet and water was spraying instead of running. He was able to fix it with a part he had on the truck. Thank you, Zach and Atlas Butler, for everything you do. Youre always here for us and its greatly appreciated!

Review 71 (2024-12-10 - Rating: 5)
Atlas Butler installed 3ton ac/heat pump and new gas furnace today. The crew, with leader Tim did a great job. It was complicated to install but the job was professional and high quality. Could not ask for better !! Tom

Review 72 (2024-09-19 - Rating: 5)
Our tech, Chris Jones,was highly professional and efficient. He assessed how to go about the job and then finished up exactly when he thought he would. He completely cleaned up any mess so you wouldnt know he had been here. We would highly recommend him if you need your heating ducts and dryer vent cleaned.

Review 73 (2024-09-20 - Rating: 5)
Atlas Butler is very expensive!!!! I have considered cancelling my membership several times because of its high prices compared to others! However, during my last HVAC inspection, the Residential service technician that came out was worth the money spent. Austin went above and beyond to ensure that my wife and I had a great customer service experience. He was very knowledgeable, friendly and worked efficiently. When he left I was confident that my HVAC unit was well taken care of. I am unsure of how much he makes an hour, but GIVE THIS MAN A RAISE!!! He is the only reason I still have a membership with atlas butler. Thank you again Austin!

Review 74 (2024-09-06 - Rating: 5)
Service and installation techs were very professional. Communication was good. Took pride in their work. They are an asset to the company. I would highly recommend Atlas Butler to anyone needing a/c or furnace replacement. I was very pleased. This was my first time using this company. They were prompt from their phone response to scheduling service followed up by a sales associate.Thank youRon DAndrea

Review 75 (2024-10-22 - Rating: 5)
I found the service to be very timely and I really liked the email notification and photo of employee that was responding to my home. Donnie Branham was extremely polite, thorough and informative. We were so pleased with the service and repairs completed and would definitely recommend him to another customer.

Review 76 (2024-11-22 - Rating: 5)
I highly recommend the service plan with Atlas Butler. We have had kite technicians come to our home for HVAC and AC service. Everyone has been great. Austin G. was most recently at our home and was very personable and thorough. He gave us a complete overview of the tests he ran and peace of mind that our HVAC is running smoothly, especially heading into the winter months.

Review 77 (2024-07-28 - Rating: 5)
Great work, knowledgeable, on-time arrival. Air conditioning install was done next day when competitors were quoting 1-2 weeks wait time. Thorough overview of code requirements, install plans, payment options and warranties etc. by Nick our sales rep. Ben was lead installer, he did a great job explaining everything, was courteous and patient with our questions, did a full walkthrough of everything they did. Stayed to make sure ac was working properly and also checked the existing furnace. Would recommend Atlas Butler again.

Review 78 (2024-11-29 - Rating: 5)
Steve did our Fall checkup & installed a UV filter. He did an excellent job. We’ve had Steve before, and he’s always polite, efficient, and explains things very clearly.UPDATE: On the plumbing side, we just had Tyler install a whole home descaler. He was prompt, efficient and friendly. Also explained everything clearly.

Review 79 (2024-08-28 - Rating: 5)
Customer service and responsiveness is excellent. The whole team, from diagnostics, to planning and financing, to installation were all professional and efficient. All done, from start to finish, in 24 hours. I highly recommend Atlas Butler for HVAC services.

Review 80 (2024-12-31 - Rating: 5)
They came same day, as advertised, and were very professional. They solved our problems in a very timely manner and the price was very reasonable. We recommend them for your plumbing issues.

Review 81 (2024-08-30 - Rating: 5)
We had several plumbing projects for Atlas Butler totally 4 hours of work. Our plumber was really skilled and knowledgeable. All finished installs and repairs look and work great! Couldn’t be more pleased

Review 82 (2024-11-21 - Rating: 5)
The technician was great. On time, very personable and did a wonderful job even with the challenges that are in my house! The pictures of what was collected were shocking. Highly recommend.

Review 83 (2024-08-29 - Rating: 5)
My air conditioner failed yesterday afternoon (outside temp: 96). I called Atlas Butler at 4:45 pm, and they had someone at my house at 6:45 pm. The technician assessed the situation and advised me that I needed a new system. (This did not surprise me because AB told me a couple of years ago that the system was near failure.) Another AB technician arrived at 8 pm, took all the necessary measurements for a new system, and explained clearly all of my options for purchasing a new air conditioner. He told me that a crew would arrive at 8 am this morning to install the new system, and that they should complete the work by noon. The crew arrived on time and completed the work as promised. So, this entire process was completed in about 20 hours, and all AB representatives were professional, polite, and knowledgeable. Bravo!

Review 84 (2024-11-30 - Rating: 5)
Adam Lechler arrived on time, diagnosed our problem and provided a temporary fix. We will do as he recommended and contact a comfort care rep to discuss next steps. We have had Adam as a tech before and are always pleased to welcome him into our home.

Review 85 (2024-10-29 - Rating: 5)
I was able to get an appointment within several hours of calling. The technician arrived on time. He was very professional and explained every step of the process in correctly diagnosing and fixing the problem I was experiencing with water not properly draining from my washing machine. I highly recommend Atlas Butler.

Review 86 (2024-07-31 - Rating: 5)
Excellent customer service!! We are first-time customers who received a same-day appointment with the option to come early if available. Chris Bragg arrived ahead of the scheduled window, was kind and professional, thorough in his explanation of the repair parts and process, patiently answered all my questions, did the repair, and had us back up and running BEFORE the start of our appointment window.From broken at 3am to fixed by noon...all in the same day. Absolutely incredible! Thank you, thank you!

Review 87 (2024-12-06 - Rating: 5)
Jacob Stephenson had great customer service! He went above and beyond in completing our PM. Hope to have him service us in the future maintenance. He is a great assist to the company.

Review 88 (2025-01-06 - Rating: 5)
Atlas Butler never ceases to amaze me. From calling for an appointment, to repair, they were amazing and so easy to work with. Cannot say enough about how happy we have been with their service and professionalism of their employees. All areas of their services are amazing!!!

Review 89 (2024-09-01 - Rating: 5)
Tyler and Sam were the technicians who came to replace our water heater. They were so friendly and professional! They were absolutely great. In and out quickly! Thank you both so very much!

Review 90 (2024-09-24 - Rating: 5)
I called Atlas Butler in the morning and they sent a technician out to the house in less than 2 hrs. He would have come within an hour but we werent prepared for such a fast response! The technician, Steve, was extremely knowledgeable, courteous, very accomodating and professional. We would recommend him to anyone.

Review 91 (2024-09-25 - Rating: 5)
Service was awesome! We had an appointment for the water heater maintenance and had to add on the repair of a toilet at the last minute! Kyle, our service technician was just wonderful and took care of both very quickly ! He even brought in packages that has just been delivered from Amazon! Thank you !

Review 92 (2024-10-08 - Rating: 5)
Very happy with my service. I scheduled online and they were able to come out within a few hours. Donnie B. was professional, clean, and efficient. He also answered several questions I had. I will defiantly be using this company for any future services.

Review 93 (2024-09-18 - Rating: 5)
Atlas Butler was on time and very professional with a project took most of the day. Shiloh and his helper left my basement cleaner than they found it. They made sure I understood the work they had done, and how to care for my new hot water heater and sump pump. I will be happy to call Atlas Butler again.

Review 94 (2024-08-28 - Rating: 5)
Austin arrived on time—even early. He did the annual maintenance on my A C and appeared to be very thorough. He suggested a power surge protector on the inside unit which we thought was a great idea since we have had lots of flickers several times a week. Our computers and TVs are all surge protected but I had forgotten about the furnace and the fact that all the AC boards are there. He fetched a protector and installed it same day. Thanks for a job well done!

Review 95 (2024-11-19 - Rating: 5)
Our problem was fixed the same day. James was very professional and described the problem and options to repair/replace it. We felt comfortable every step of the way!! We’ve used AB for years and will continue to use them.

Review 96 (2024-10-25 - Rating: 5)
Austin Gallant was our HVAC service technician on 10/25/24, and he did an outstanding job with both the maintenance of our HVAC systems and the recommendations that he made for long-term unit care. He was informative, thorough, courteous, and extremely professional during the entire visit. We were definitely pleased with the experience and will continue to work with Austin and Atlas Butler for all of our future needs.

Review 97 (2024-12-06 - Rating: 5)
So grateful for Atlas Butler! They came out same day our furnace decided to stop working. They offered different options and financing. Made the process seamless. Very next day the brand new furnace and AC had been installed and was up and running!!! Highly recommend. And OSU employees receive a 10% discount, just fyi.

Review 98 (2024-10-16 - Rating: 5)
I had Hunter as a technician, and he was timely, knowledgeable, and very personable. He was diligent in his work and was prompt to answer any questions I had about my heater’s diagnosis. I would recommend Hunter to any friends or family who had heating issues.

Review 99 (2024-09-09 - Rating: 5)
Our air conditioner went out on a 90+ degree Friday night, right before Labor Day. We called Atlas Butler on Saturday morning and they came that afternoon. Good news- our technician Mike George, found the problem, bad news, the part we needed was in the warehouse which was closed till 8:00 Tuesday morning. Mike was so nice, went early to the warehouse so he could be at our house to fix the AC and cool us off. He was professional, explained the problem (which was over my head) fixed it in less time than he thought, and cleaned up so good that you’d never know he was there. More importantly, he gave us his cell phone number and said if we had any problems or questions, to call him and he’d take care of it asap. You don’t get service like that from everyone. We will always call on Atlas Butler for all our problems.

Review 100 (2024-08-25 - Rating: 5)
Had a ruptured pipe connected to water tank that was creating a potentially serious problem in our basement. The emergency (evening)service responded quickly and repaired the issue and made some excellent suggestions as well. The plumber Mike was extremely helpful and competent!

Review 101 (2024-09-13 - Rating: 5)
I had a whole HVAC system installed yesterday. Aaron and John could not have been more professional, courteous and nice. They were very conscientious and hard working. I find the whole Atlas Butler team easy to work with.

Review 102 (2024-10-22 - Rating: 5)
Lance explained the problem he may have faced in changing the washer faucet and what would be necessary should something break.He successfully changed out both faucets with no problems. He took the time to replace the chrome pieces on the wall behind the faucet. He was kind enough to resize the pieces to fit the faucets which was not part of his job, and was very much appreciated . Lance is a credit to your organization, very friendly and obviously a very talented plumber. If we need a plumbing repair again I hope he will be assigned to the job. Ronald and Reynee Bush

Review 103 (2024-10-22 - Rating: 5)
Jordan and his crew showed up on time and finished their work in a timely manner. Jordan took the time to walk me through everything so when he left I completely understood how my new hvac system works. They left my house as clean as it was before they arrived. Could not give a higher recommendation of Jordan, his team and Atlas Butler.As a follow-up, today I had Mike Galloway at my house to clean my air ducts. Very nice man, did a very thorough job. Mike was very on time for our appointment and finished in the timeframe he explained it would take to do the house. The next time I have this service done, I will request Mike to be the person.

Review 104 (2024-09-03 - Rating: 5)
Top notch experience, Atlas was called out after having another company misdiagnose my problem. The tech found it almost immediately and was able to work with me to replace my older and obsolete unit. The installers were great, very professional, and took great care of everything. Appreciate the work they did to get us back in cooler climates.

Review 105 (2024-10-17 - Rating: 5)
I called Atlas Butler at noon and they were able to send a technician out bt 4 pm. Debbie who took my call was such a sweetheart. I shared my dilemma of my flooded basement and no heat and she was very understanding.The men were able to arrive even earlier and went to work immediately. While they worked a crew from Serve Pro was cleaning the basement. A bit chaotic. They brought me in during the process to show me where the water hit...it just missed completely flooding the internal mechanism. They cleaned water out of the fan and pointed out areas with rust and mildew on wires. The 9 year old furnace was up and running when they left. Filling a very cold and damp home with warmth.The cost for their visit was labor since I joined their membership club. Now I can have my furnace, air conditioner checked every fall and spring.

Review 106 (2024-10-15 - Rating: 5)
Outstanding service provided by Darren Emmert and Hunter Hardy. They were professional, courteous, helpful and creative in finding the best solutions for the heating and cooling in our home. Throughout the process, they explained everything clearly and also how to use our system effectively. Both are a credit to Atlas Butler. Thank you.

Review 107 (2024-09-03 - Rating: 5)
I had to have a hot water tank installed. The turn off values were all showing signs of leaks. The area of the tank was a small closet area. They also had to instal a device., to lower the water pressure. They did an excellent job. The 4 of them worked together to get the job done. They all were polite and professional, but they also had a great attitude with each other.

Review 108 (2024-12-01 - Rating: 5)
I really enjoyed the patience and the time my technician had in doing the job that I needed to have done.Adam explained things in a way that was understandable and didn’t mind answering my questions.Five stars for him

Review 109 (2024-09-12 - Rating: 5)
Our technicians name was Doug Weigandt. He was absolutely phenomenal. He was so patient, kind and very knowledgeable. He took his time to explain things to us making sure we knew what was going on. We will definitely be requesting him in the future if services are needed.

Review 110 (2024-08-04 - Rating: 5)
We experienced a power outage on a very hot Saturday afternoon which caused our air conditioner to quit blowing cold air. I called Atlas Sunday morning who committed to coming that afternoon. The technician arrived within the 2 hour window promised. The technician (Tim) was very professional. He assessed the issue quickly and completed the repair within 30 minutes to get it working again. Tim also recommended action we could take to prevent this from happening again. This was my first experience with Atlas and it made a great first impression!

Review 111 (2024-10-22 - Rating: 5)
We had our ducts and dryer vents cleaned recently. Chris was great. He finished the job exactly when he said he would and was very professional the whole time. He showed me before and after pictures verifying that he had completed the job as expected.

Review 112 (2024-07-08 - Rating: 5)
Efficient, professional, informative throughout the process... needed to run piping and consulted to make sure the path was good with me. Asked the to make slight adjustments to their plan, adjusted without issue. In the past 4 years dealing with this company, I have not been disappointed with any of the technicians. Would highly recommended them.

Review 113 (2024-10-05 - Rating: 5)
Brandon was fantastic—very articulate in his explanations, extremely polite and friendly, and as competent as any plumber who’s worked in our house. All in all, we had a great experience with him.I should add that my more recent experiences with Atlas Butler have been great too, including the routine furnace maintenance that was done last week (10/3/24). Their employees communicate very well, know what they’re doing, and all seem to be genuinely nice people. Five stars!

Review 114 (2024-09-23 - Rating: 5)
I called them on Saturday morning and a technician was out within 2 hours. Several issues later, it was determined that a new furnace was needed. A new furnace was installed Monday morning. Each technician showed up on time and each one was professional polite, and neat. The workmanship seems impressive, as well.

Review 115 (2024-08-24 - Rating: 5)
Zack did a great job of diagnosing and explaining our issues. He repaired a couple of the issues and advised us in what we might do to extend the life of our plumbing long term. We were very pleased with his service!

Review 116 (2024-11-29 - Rating: 5)
We had a sewage backup in the basement on Thanksgiving morning. I was visiting my mom who is 98 and lives in the house. Atlas was the 3rd place I called after I was told by Eco and Rotorooter that they couldn’t service us until Friday. Kelton was here in less thanks minutes after I called. He was able to find tree roots and take care of the problem. He was polite, respectful and worked until the problem was fixed. We were very happy he saved our Thanksgiving.

Review 117 (2024-11-16 - Rating: 5)
Doug W. was amazing! Had an issue from a previous visit. He did a great job, performed the services and left me with the confidence I could trust Atlas Butler going forward!

Review 118 (2024-07-19 - Rating: 5)
Cant say enough about this company!Mark came out to review the issues we were having with our ancient hot water heater.He was extremely knowledgeable yet explained things in terms we could follow. The next day Tyler and Karan installed our new hot water heater. They worked so well as a team. All questions were thoroughly answered, and they worked quickly but effectivelyThey are both awesome, as is Atlas Butler as a whole!

Review 119 (2024-12-08 - Rating: 5)
Thank goodness Atlas Butler takes 24 hour service calls. Called last night, they were here first thing this morning. Diagnosed the problem quickly and potentially saved us from carbon monoxide poisoning. Up next new furnace.

Review 120 (2024-10-18 - Rating: 5)
I contacted Atlas Butler about what I thought was a simple clogged toilet, but it turned into a much bigger problem which eventually required replacement of the toilet. Ryan was very professional and did an excellent job replacing the toilet the same day. I am very pleased with the way the repair was made:

Review 121 (2024-10-04 - Rating: 5)
Austin came to service my furnace in preparation for the heating season. He came within the time frame and worked efficiently to check the furnace and replaced the furnace filter. He also suggested options that were available for my furnace and explained the reasons why adding things would be beneficial. It is reassuring to have a company that has the quality of care and knowledge working to take care of plumbing and heating needs.

Review 122 (2024-07-17 - Rating: 5)
Jacob Clark is an amazing technician. We have had him the last few times to come and check out our unit and service it and has been thorough. He is professional, very polite, knowledgeable, and as always ready to answer any questions or concerns. Jacob gets the job done and does not take too much of your time. I would recommend him every time!

Review 123 (2024-08-16 - Rating: 5)
Id give 10 stars if I could. From all angles.....the intake person who answered the phone to schedule, to the service call tech, to the salesman, to the installers. Every single step has gone better than I could have imagined. I made the call at 6pm and everything (new AC, new furnace) will be done before 2pm today (next day). We didnt pay extra for after hours either. They deliver on exactly what they say they will.

Review 124 (2024-08-08 - Rating: 5)
From the initial service call, to the Comfort Advisor visit, to the installers of my new HVAC unit, I met with experienced, courteous, and timely professionals representing Atlas Butler. I was pleased with their work and would definitely recommend them to my friends and family.

Review 125 (2024-12-03 - Rating: 5)
Fantastic experience, from service tech to sales to installation team. This team shows great respect for the customer, superior technical skills, and commitment to doing the right thing. Highly recommend!

Review 126 (2024-12-01 - Rating: 5)
Kyle arrived on time, was very courteous, knowledgeable about the description of the problem and fixed it in record time. Atlas Butler is the best in plumbing. Thanks AB, thanks Kyle!

Review 127 (2024-10-16 - Rating: 5)
Michael Blackburn changed the cartridge in my Delta faucet efficiently and was very helpful in responding to other plumbing related matters. His associate was also helpful. So glad to have my faucet back in working order! Thank you!

Review 128 (2024-07-20 - Rating: 5)
Zach was able to complete every plumbing task we asked of him. It was such a pleasure to have him in our home. We love Atlas Butler’s service and will call them for all our Heating, AC & Plumbing needs. They were also very fair in their charges. We will share this experience with all our friends. Thanks Zach & Atlas Butler !!!

Review 129 (2024-09-23 - Rating: 5)
Jacob did a great job. He came out on Saturday night to evaluate the problem, the AC coil was frozen in ice. He returned Sunday morning after the ice thawed and discovered a leak in the coil. There was no replacement coil available due to the warehouse was closed on Sunday. He was able to get a coil Monday morning and installed it that same day. The system is up and running and the house is now cooled down to our preferred temperature. We highly recommend Atlas Butler and Kudos to Jacob for a job well done!!

Review 130 (2024-12-14 - Rating: 5)
I called on a Saturday afternoon hoping to get an appointment maybe Monday. They were at my house within an HOUR of me calling!! Spent time diagnosing the problem and didn’t recommend costly repairs or options. SUPER nice and professional. I won’t call anyone else!

Review 131 (2024-11-08 - Rating: 5)
We have an Atlas Butler furnace, AC and water heater.Tonight there was unexpected trouble with the water heater. Jon Chambers (Atlas Butler) came out at 10 pm and tested and relit our unit at no charge.Its comforting to know that Atlas Butler will respond to your call within hours and that it isnt always expensive. Thanks.

Review 132 (2024-09-05 - Rating: 5)
Mike showed up right on time. Fairly big job done in time frame described at the beginning. Kept me informed on the progress a few times, and was pleasant the whole time. Great service and worth the price.

Review 133 (2024-10-05 - Rating: 5)
Atlas Butler made replacing our furnace and air conditioning system a breeze. From the initial service call, to advising us on selecting the right equipment, through replacing the entire system, their personnel has been prompt, efficient and courteous. They really know what they’re doing! They protected our floors with rugs and cleaned up so well it is as if they were never there! Great people to work with—Atlas Butler really puts the customer first!

Review 134 (2024-11-13 - Rating: 5)
They were here fast! I called them this morning & someone was here 45 minutes later! Very respectful of my home & surroundings. Reasonably priced & answered all of my questions. Thank you Kelton!

Review 135 (2024-09-16 - Rating: 5)
We had Atlas Butler clean our air ducts as part of our heating and cooling installation. The technician Mike Galloway did an excellent job; he was professional, informative and very personable. Thank you!

Review 136 (2024-12-08 - Rating: 5)
Atlas Butler’s Mike George did great job putting in humidifier for us. He took the time to explain everything as well which I greatly appreciated. Great job !!!!

Review 137 (2024-08-21 - Rating: 5)
The technician Austin who serviced my AC/Furnace maintenance did an outstanding job. He was knowledgeable, respectful and very professional. Thank you for the great service!

Review 138 (2024-11-08 - Rating: 5)
Called for a cleaning, the teach found a crack in the heat synch, and a filter that was sucked down by the blower from the last cleaning. He called the office, got a somebody out for an emergency estimate, the next day we have a new furnace and AC installed. Didn’t expect to pay thousands of dollars right before the holiday, but Atlas Butler, may have saved my family’s lives. Thank you!

Review 139 (2024-10-21 - Rating: 5)
Adam lecherous was very knowledgeable about our furnace and its mainetance requirements. He cleaned the humidifier reservoir for us. Also changed the filter. He recommended a surge protector for our furnace. He even brought in dog treats for our schnauzer. Adam is a dedicated and knowlegable employee. Thank you!

Review 140 (2024-12-20 - Rating: 5)
Had my semi yearly service call this week once again with technician Adam Lechler. As before, he was in and out quickly and made some optional service recommendations without being pushy! Always very happy with Atlas Butler technicians and Adam was a prime example of their staff quality!

Review 141 (2024-12-23 - Rating: 5)
Michael Clayton was wonderful. So friendly and took the time to explain everything.We will definitely use Atlas for any other service we may need in the future.

Review 142 (2024-07-03 - Rating: 5)
We had gas leak from the oven range. We called Atlas Butler since we had excellent experience with their appliances including the heater and the air condition not to mention the professional knowledge of their workers. Indeed, again they did an excellent job.On the first day, John and Michael came to diagnose/pin point the areas from which there was gas leak. Before leaving the house they called Shiloh and his colleague and guided them where to install the new gas pipes to replace the leaking pipes, and indeed Shiloh and his colleague who came next day, did incredible job. Initially, they thought that they will finish by 3:30 pm , but they stayed late until 8:00 pm, working non- stop for 12 hrs. They knew that we needed this job to be completed as soon as possible, since without gas we could not shower, or do laundry or cook.I command Atlas Butler for an excellent job, their incredible dedication and going the extra mile to help us. It was not cheap, but it was money well spent.

Review 143 (2024-09-28 - Rating: 5)
Travis went above and beyond to find a necklace that is very special to me. I thought it was lost forever down the shower drain. He was able to get it out! He had such compassion and empathy; I truly appreciate his kindness and willingness to try everything he could to get this sentimental piece back to me.

Review 144 (2024-08-28 - Rating: 5)
I was impressed with my tech’s (Michael George) knowledge. He explained our cooling problems. Initial diagnostic was so timely. I was greeted by a friendly voice when I called and Mike was at my house within 90 minutes

Review 145 (2024-10-05 - Rating: 5)
I noticed my water heater leaking on a Wednesday night and Atlas was able to have it replaced the next day. The technician, Jonathan, arrived on time. He was professional, completed the replacement efficiently, and was very knowledgeable to answer all of my questions about the water heater.

Review 146 (2024-08-06 - Rating: 5)
On August 1st, I had an appointment with Mike George to examine my air conditioner. Mike done a very thorough job. Even explain to me it would be best not to use the screen Mash over the air conditioner to help keep the leaves out, cuz it will cause the motor to overheat and cause wear and tear. Good to be advised of these things. I was very pleased with the way he maintained my unit and the thorough cleaning of the inside of the air conditioner checking all points and making sure it was working appropriately. Kudos to Mike! I plan to use him for my furnace check in the fall.

Review 147 (2024-08-19 - Rating: 5)
Michael was extremely professional, quickly diagnosed the problem and explained my options to me. He provided a comprehensive quote and made sure that I fully understood it. As always, received great service from Atlas Butler amd Michael was outstanding!

Review 148 (2024-11-15 - Rating: 5)
Big Thank you to: Chris Jones for cleaning all my pipes in the Stoops household. Chris was very professional and friendly.He explained everything step by step. Thanks again

Review 149 (2024-12-13 - Rating: 5)
Had a wonderful experience with Mike George. He explained everything. Was kind, attentive, and efficient. Showed me how things were working so I felt empowered to keep the system going well. Will absolutely be requesting him in future!

Review 150 (2024-10-25 - Rating: 5)
Had water filter replaced along with a few other plumbing things - Tyler was AMAZING!! So kind, patient, and thorough. Highly recommend!

Review 151 (2024-11-07 - Rating: 5)
Today, Nov 7 2024, Adam Lechler was at our home to maintenance our furnace. We were quite pleased with his work & knowledge. Thank you for sending Adam to service our furnace. Gary & Donna Kelley

Review 152 (2024-08-11 - Rating: 5)
I had a pipe break in my upstairs bathroom during the night. I awoke to a flooded house.. I needed a plumber that can get there right away. I got off the phonebook the first 24 hour plumber. I called was actually just a broker for other plumbing companies the second and third 24 hour emergency plumbers. I called told me they couldn’t get there for a day or two . Finally , I called Atlas Butler, their technician Mike, who was amazing , was there within the hour? He was very professional and he found the problem immediately, he stopped the leak, showed me what happened and gave me advice on what to do from this point on. I give Atlas Butler my highest recommendation.

Review 153 (2024-08-06 - Rating: 5)
Very professional, helpful, informative, respectful, hardworking, dependable, good quality work along with good quality products. I use Atlas Butler for my all my HVAC, and plumbing needs and the Atlas Butler crew has also always been a pleasure to invite into my home.

Review 154 (2024-10-25 - Rating: 5)
Jordan Merriman and his team performed excellent installation service, as well as being professional and courteous. It was a pleasure doing business with everyone at Atlas Butler!

Review 155 (2024-07-31 - Rating: 5)
Thank you Tyler & Marco for replacing our water heater! Professional, timely, courteous, friendly.... what more can you ask for?!?! We have used AB for all of our home needs, and will continue to do so indefinitely.

Review 156 (2024-08-28 - Rating: 5)
Atlas Bulter technicians and sales rep provide outstanding customer service. I was closing on my house on Monday and my air conditioner broke on Friday. A sales rep came out Friday night and due to my circumstances had technicians scheduled for Saturday morning at 7 AM to install a new air conditioner. The technicians arrived Saturday morning at 7 AM and had a new air conditioner installed within 2 1/2 hours. This allowed me to could close on my home Monday afternoon. I would highly recommend Atlas Butler.

Review 157 (2024-07-19 - Rating: 5)
Steve Grove and Evan did an incredible job installing our new AC. I went from a unit that looked like someone just rigged it up to a professional install. Super good cleanup and done in a single day despite surprises with how my old unit was hooked up. They were determined to get the job done. Also big thanks to Rose at the office who turned our request for install to having Steve at my house in under 24 hours. Won’t forget it!

Review 158 (2024-10-09 - Rating: 5)
I’ve been a member of their comfort club for 5 years and they provide excellent service and take care of their customers. James came out today and was very helpful checking our furnace. Would certainly recommend!

Review 159 (2024-08-27 - Rating: 5)
After getting a high quote with very intrusive repair I called Atlas for a second opinion. Saved so much money and time. Came in and fixed my plumbing issue within 2 hours. Justin was kind and informative and efficient. Will use them again in the future

Review 160 (2024-10-02 - Rating: 5)
Adam Lechler was my Tech today. He arrived right on time & I found him very pleasant & easy to get along with. I like to watch what is going on so as to learn how things work & he was very patient & answered all my questions. Suggested I add white vinegar to the drain pipe for the air conditioner to prevent clogs which cause overflows.I’l like to have Adam as my regular tech.Thanks very much.

Review 161 (2024-08-21 - Rating: 5)
Both service men were on time. They greeted us with their first name, very politely. They did their jobs and explained all the new equipment. They cleaned up when they were finished. When my husband became ill, theyy asked if they could help in any way. I am very pleased!!

Review 162 (2024-07-16 - Rating: 5)
Atlas Butler was quick and responsive. They came and found the problem within 30 to 40 minutes and we were able to get our AC back and running with a new air compressor.. Highly professional, and even gave recommendations on how to improve our thermostat

Review 163 (2024-08-15 - Rating: 5)
Great service and great communication. Adam from Atlas Butler both texted and emailed before arriving to let us know he was on the way. He explained everything he was doing and why and how best to operate our system.

Review 164 (2024-07-13 - Rating: 5)
My A/C stopped working on a 92 F day. Called Atlas Butler in the morning and tech was here and finished before noon. Nick was my tech. He was very professional and knowledgeable. Asked him about their maintenance plans and possibly using them in the future. Thank you Atlas Butler.

Review 165 (2024-12-27 - Rating: 5)
I want to thank everyone from Atlas’s Butler family for the amazing work done on my new furnace. Professional work and great job explaining the issues and solutions that a new furnace was needed for the safety of me and my family. I will recommend them to anyone. I booked the appointment online and I received immediately a response and timely on hours that I had scheduled. Thankful and grateful to you. Integrity and honesty is a blessing. You definitely delivered the trust in the professional that was provided for the project. God bless you and the team . Thank you!

Review 166 (2024-09-19 - Rating: 5)
Today, Tyler Landis and Marco installed a new water heater and new water pipes coming into my condo. It wasn’t an easy job, and dealing with a property management company was a challenge (to get the information needed for the water turnoff). Everything ended well, and the men did a wonderful job. I give the men an A+!

Review 167 (2024-09-25 - Rating: 5)
Hunter showed up on time and was very friendly. He went straight to the source and saw right away what the problem was and had it fixed in no time. We shared some friendly chit chat as the unit cooled back down. He is an excellent tech!!

Review 168 (2024-11-08 - Rating: 5)
Have had three visits from techs this week. All were very helpful. Lance and Tyler, as well as his coworker were very helpful - did a great job and were helpful with good information.

Review 169 (2024-11-14 - Rating: 5)
Mike Galloway from Atlas Butler did an outstanding job of clearing away years of built up dust in my home’s air ducts. He was very thorough and explained the entire process.

Review 170 (2024-11-04 - Rating: 5)
Technician arrived early which I appreciate that. Service was done efficiently and he answered all of my questions that I had, he explained everything in great detail He was very professional.

Review 171 (2024-11-03 - Rating: 5)
Donnie was very nice and professional. He fixed our problem on a Sunday evening with no complaints. Looking forward to working with your company again. Thank you!

Review 172 (2024-06-22 - Rating: 5)
Our situation required us to replace our air conditioning unit during a 90+ degree, multi-day heat-wave. Atlas Butler came out within two hours of our initial phone call, diagnosed the situation, quoted us new equipment and we had a new air conditioner, furnace and water heater installed within 24 hours!Angie fielded my initial call and was professional, friendly, thorough and exhibited an understanding of the process (as opposed to just answering the phone). When I remarked to her about what a great job she was doing, she indicated that she is relatively new and just learning. Mark was terrific and sat down with us to provide various equipment options/prices. He sized the equipment and then explained the multiple choices thoroughly and outlined the benefits of each. The paperwork was completed at our dining room table and he indicated that a crew would be here at 8:00 the following morning (a Saturday!). As promised, Zach and his crew arrived at 8:00 am on the dot, and proceeded to remove all of the old equipment (an ancient air conditioning unit, furnace and hot water heater). They worked tirelessly for the entire, very HOT day. They were friendly, efficient and the final product is a thing of beauty! Zach then proceeded to walk us through operation of the new thermostat and answered all of our questions.Throughout our entire experience with Atlas Butler we were impressed with the level of communication (I received texts to confirm appointments and texts to let me know when our tech was on the way with their name and picture and arrival time.) Every step of the process occurred when they said it would.We are new to the Columbus area and in asking around about HVAC contractors, we were told that Atlas Butler had a reputation for being more expensive. It has been our experience that price often says something about value, and after this latest transaction with Atlas Butler, we feel that value was received -- and then some! I would not hesitate to highly recommend Atlas Butler to anyone considering their services.

Review 173 (2024-06-15 - Rating: 5)
The technician arrived in 30 minutes after our call! He repaired our AC in less that 2 hours and was great! We are so thankful for Atlas to take care of us late in the evening when it’s going to be so hot the next day. 5 stars!

Review 174 (2024-11-07 - Rating: 5)
Mike George came to do our annual furnace cleaning and give a quote for duct cleaning. He was thorough and friendly. He even brought a bag of treats for our dog.

Review 175 (2024-08-08 - Rating: 5)
Mike G. was excellent. He assessed our HVAC issue quickly, was patient with our questions, and most importantly, had us back up and running within an hour. Thank you!

Review 176 (2024-11-23 - Rating: 5)
Everyone that came out to check our furnace, found cracks in the heating elements, then well explained and set up with the person with all our options, to the installers, were all extremely professional. I’m really impressed with the 97.5% efficiency.

Review 177 (2024-10-09 - Rating: 5)
Atlas replaced the furnace and AC, as well as did a variety of plumbing tasks. They were friendly, professional, and knowledgeable. They did an absolutely outstanding job!!

Review 178 (2024-12-05 - Rating: 5)
Gavin and the entire Atlas Butler Team have always provided excellent service across all my home devices: H/VAC, water heater, minisplit and dehumidifier.

Review 179 (2024-06-17 - Rating: 5)
We received great service from their tech Adam Lechler when our AC went out the day before the early summer heatwave. He explained the issue with our unit in great detail and provided several options for repair. Overall, a great experience. Adam is outstanding.