Ace Septic Tank Cleaning and Repair Specialists

Located in Columbus, Ohio

Address: 4210 Groveport Rd, Obetz, OH 43207, United States

Phone: +1 614-837-3922

Rating: 4.1

Services

Online estimates
On-site services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-06-17 - Rating: 5)
Colt and the ACE Septic team are amazing. I had a septic tank and the outlet pipe collapsed due to age. I had to hook to city sewer since I had city sewer pipe running onto property. After talking with several companies I had Colt come out and not only did he diagnose the issue but found other issues and gave me options. Colt and his team were friendly and resolved my issue within a day. I will definitely use Ace for any future issues. They have a loyal customer for life.

Review 2 (2024-10-04 - Rating: 5)
Colt and his family are wonderful people who do a phenomenal job. Wouldn’t use anyone else for my septic system needs. Highly recommend!!!!

Review 3 (2024-06-10 - Rating: 5)
Great customer service! There was some confusion from the original plumber, but Colt came out and handled the situation with great professionalism, quickly, and even made sure the job was completed 100% in the same day when the plumber walked out because of the extra work he created for himself. I recommend calling Ace to everyone!

Review 4 (2022-07-22 - Rating: 5)
A quick story: I had recently misplaced my wallet at a gas station just outside of Columbus. A month had gone by since misplacing it when I got a facebook message from Colt, of ACE complete Septic!He asked if Id misplaced the wallet, and I of course responded that I had and went on to describe it.He offered to ship it to me, free of charge. I asked if the cash (a few hundred bucks) was still there, he said yes it was and even sent a photo of it. I asked if hed be alright with my husband and I driving over (we live 3hrs away in Indiana). He said it wasnt necessary but if we were there before 10pm hed be fine with it.We did drive over, Colt was nothing but neighborly and kind to us, and the wallet was returned in nearly the same condition. Save for the fact he had discovered it in the load of dirt that just came from his loader bucket! Not his fault, obviously :). Otherwise, everything that had been in there when I lost it was still there when he returned it.I cant express my gratitude to Colt enough. He did right by me, and when I offered a cash reward his immediate response was nah, just pay it forward.

Review 5 (2024-08-15 - Rating: 5)
This company is t he best. Qui k to respond and very thorough. They walked me through each issue and solved all my problem. I would highly recommend them....susan

Review 6 (2024-08-19 - Rating: 5)
Great family owned business that always goes above and beyond for their customers, only place i would call for any Septic System needs!!!

Review 7 (2024-11-20 - Rating: 5)
I usually dont give a five star unless someone goes above and beyond. This was totally out of there normal practice the girls in the office talk their service tech said they could surely help me out. And the service tech even gave me some advice to help me out in the future. Great job thanks to all of you.They pumped out my boat for me.

Review 8 (2022-11-23 - Rating: 5)
Colt and his crew did a great job replacing our line from our house to our aeration unit. They were very friendly and diligent about their work. We’d highly recommend them.

Review 9 (2024-06-15 - Rating: 5)
I use Ace for both my car wash sites. They are there to get the job done. Highly recommended.

Review 10 (2024-08-13 - Rating: 5)
These guys are the best! Thank you for everything! Colt can do anything underground!

Review 11 (2024-10-20 - Rating: 5)
Colt and the ACE Septic team did an awesome job! Our septic tank distribution box and risers were in bad shape/degrading. I called Ace and talked to Colts Mom who was very personable and professional. Colt called me back and he and his team came out and installed new risers, piping and distribution box. It is a very good quality material and much safer. Colt also came in to check how our water softener was hooked up to the septic tank, and my husband worried about new people around our dogs. When he came in the house the dogs loved him, which was a surprise to my husband. Colt was really good with them. We will absolutely use Ace for any future issues. Thank you, Ace Septic Team!

Review 12 (2023-05-08 - Rating: 5)
Scheduled an appointment to have our septic tank emptied. Tyler S. arrived on time and went above and beyond by answering all of my questions and doing a thorough job. He was professional and knowledgeable. I would highly recommend!

Review 13 (2021-11-05 - Rating: 5)
My Dad who is 82 and a veteran and I went to Home Depot to get some plumbing pipes to fit his new dry sink and after trying all kinds of different attachments and help from the store worker with no luck at all! That’s when Colt over heard our frustration offered his help! He spent close to 45 min with us making sure we had the right fittings to our dry sink! He was very knowledgeable with finding the right fittings and made sure we knew exactly how to attach everything! He was very professional and most of all he offered his help when he was just a customer in the store offering his knowledge even though he was busy getting things for his job! Thank you Colt!

Review 14 (2021-05-20 - Rating: 5)
Ace Septic tank is the people that you want if you have a septic tank problem I am very happy with the job they did for me they are very knowledgeable their work is excellent and they have an excellent crew. The top of my septic tank fell in and within two days they had two new tanks in the ground. The health department approved their work. Their permits were all gotten within the same allotted time. I highly recommend this organization. They did an excellent job for me.

Review 15 (2023-10-26 - Rating: 5)
Great people to deal with. Colt and Alice were great to work with and prompt. Thank you very much! Glad to have a great local company.

Review 16 (2021-01-11 - Rating: 5)
Ace Septic came in my house in an emergency situation. Colt and crew responded the same day and efficiently diagnosed the septic system problem. Within 2 days, Ace was working and fixed my septic tank (removing the roots, placed 2 new foots and concrete at joints to negate future roots)/ replaced the distribution box and lift station and replaced my inlet line from house to tank within 3 days.As a female home owner, Colts knowledge and experience out me at ease knowing that I made the right choice have him complete this work for me. The cost of the project was very reasonable. I plan on recommending Ace Septic to any one who needs Septic and sewer work. Thanks Colt!

Review 17 (2019-05-08 - Rating: 5)
We’ve always had ACE pump our septic tank so when we began having a problem with our lift station filling up we called them to diagnose the problem. Colt believed he understood at least part of the problem when I talked with him on the phone, and he offered to come out the next day to fix it which we accepted. He had been thorough in explaining what he felt was the problem, and what he would do, but we were still unsure, and wanted a second opinion. We called another company and greatly appreciated that they came out the next morning prior to ACE’s arrival to diagnose and advise. His diagnosis was completely different which left us in a dilemma, who should we believe? When Colt arrived with crew and equipment in tow, he listened to our concerns again, and then when about the yard checking the whole system out, our pump station, septic tank, leach field and curtain drain (the other guy was definitely not as thorough to his detriment). Colt pointed out some issues that could be causing problems and things that he felt should be done to fix the issue. He answered our many questions which helped us determine the best way to proceed. Our concrete riser lift station had shifted and was allowing ground water to get into the station causing a greater burden on our system, that combined with the pump that was intermittently working were our greatest issues. He replaced those and water jetted our curtain drain which gave us assurance that it was working properly. We really liked that Colt was so knowledgeable, and that he explained the whole process before he started the work, so we knew what to expect from start to finish. He answered questions from us throughout the entire process. He stayed at the job the entire time ensuring that it was done properly. We really liked that he had so much experience and was a part of the entire process from diagnosis to job completion.

Review 18 (2020-06-30 - Rating: 5)
Ace Septic (James) had great communication with me and let me know exactly when he would arrive. He was polite, friendly and worked hard. I was more than satisfied with his work and pricing. I do recommend him to others and will absolutely use this company again.

Review 19 (2020-07-31 - Rating: 4)
Have been using Ace for routine aeration system clean out pumping for several years. When system started backing up following heavy rains, they responded immediately. They promised to get the situation fixed in three days. It took six. One day was lost to weather, one to waiting for an inspector from the company whose negligence led to the problem, and one to the weekend. I was a little surprised to see other reviews complaining about rudeness because I have never experienced anything close to that in my contacts with any Ace employee.

Review 20 (2021-08-20 - Rating: 5)
After 11 years of what I thought was good service with other companies, we found things had not been serviced properly on our septic tank. ACE came out within a day of speaking to them and did things the right way. The money was worth knowing that the problems we previously had were repaired correctly and not a band-aid solution.

Review 21 (2017-03-31 - Rating: 5)
I thought I needed my septic tank pumped out, but when Ace arrived they assessed the problem and determined that I needed them to snake out some roots that had blocked the drainage pipe from my house to the tank. The service guys were friendly and knowledgable. They could have come here, pumped out my tank and then fixed the blockage, resulting in more money, but they didnt. I appreciate the honesty! Thanks! I will most definitely recommend Ace to anyone!

Review 22 (2023-03-11 - Rating: 5)
Pumped septic tank. The job was priced fairly and they arrived promptly. The workman went right to work, was respectful and friendly and most importantly competent. We will call them again when needed.

Review 23 (2020-08-04 - Rating: 5)
Colt and his crew replaced d-box, pumped out septic tank, that appeared that had not been properly pumped in about 18 years. They did outstanding job and I highly recommend them. If I need septic system work in the future, he is who I will call.

Review 24 (2020-03-31 - Rating: 5)
We woke up to water flooding in through our basement walks and I called Ace and they immediately sent 2 trucks. They pumped continuously and took out 17,000 gallons of water. When the rain slowed and they got it to a point where we could control it with a sump pump (not sure if that is the name) they hooked it up so we could continue to use it till the flooding around us went down. Their guys were very professional and respectful and kept assuring me they would get the water out. I am so thankful for them. I highly recommend them for all you septic and pumping needs.

Review 25 (2020-03-31 - Rating: 5)
Got flooded after the last rain which was 3 1/2 inches in 3 hours. Called Ace after hours, they came with two trucks to pump out the the water. They were quick and the price was reasonable. The guys were respectful and helped clean up before leaving. Thanks Ace!

Review 26 (2018-08-07 - Rating: 5)
ACE Complete Septic and Sewer Services fixed our leech bed/lines in a timely and VERY thorough manner. Colt oversaw the project himself and his crew was reliable and knowledgeable. I highly recommend them for any septic or sewer services.

Review 27 (2018-08-07 - Rating: 5)
Colt and his crew came out and fixed our leach field when we were having issues with our system for years. He was hands on, explained everything from beginning to end, and did not leave until all work was done. My wife and I are truly impressed.

Review 28 (2019-04-28 - Rating: 5)
Colt showed up on a Sunday maybe an hour after my call. Very professional, quick service. Would definitely recommend to a friends, family or anyone looking for honest septic service!

Review 29 (2024-06-13 - Rating: 5)
Great service, answered calls promptly, showed up on time & very professional. Highly recommend.

Review 30 (2020-07-13 - Rating: 5)
Colt and his crew are the best. I would recommend Ace to anyone who needs any Septic or Sewer work done. They are very professional and and on time. Great Quality work

Review 31 (2022-02-02 - Rating: 5)
We was in need of a leak repair called Ace and they was on the case came out and got us together the tech that came out Mark he did an amazing job and in a timely manner if you want to get the job done right call and have them send mark out thanks again Ace I will definitely be using you for all my future needs

Review 32 (2022-02-02 - Rating: 5)
Mark was very polite and knowledgeable l knew nothing and he helped me understand the process to taking care of my system and not just try to sell me something! Ace now has a new customer for life.

Review 33 (2018-06-19 - Rating: 5)
These guys went above and beyond for my mom. She is very happy with the work they have done. They were positive and kept us up on what they were doing. We would highly recommend there work!

Review 34 (2020-09-16 - Rating: 5)
Colts crew are very experienced. Their equipment is impressive. Always professional and courteous. Super responsive to schedule.

Review 35 (2020-10-08 - Rating: 5)
Quick response time from Colt and his crew. Came out and did a minor repair on my septic and was able to get it working. Professional and on time.

Review 36 (2022-02-03 - Rating: 5)
Mark was great! He unclogged our drain and was so fast and professional. Good drain u clogger! Highly recommend!

Review 37 (2018-06-19 - Rating: 5)
Colts crew was very knowledgeable and helpful. Had 2 companies here prior and they could not locate the issue. Highly recommend this company

Review 38 (2020-07-02 - Rating: 5)
Crew was prompt and professional. They were honest and hard-working. The cost of the service was very reasonable. I’ll use them again.

Review 39 (2022-02-02 - Rating: 5)
Mark at ace septic did an amazing job snaking a clogged drain for me , i highly recommend this company as theyve been in business since 1947 and they know exactly what theyre doing

Review 40 (2021-01-19 - Rating: 5)
Jordan came out and pumped our septic and went above and beyond snaking the lines to get us up and running again. Nice guy and appreciate his hard work. Thanks for everything.

Review 41 (2021-01-11 - Rating: 5)
Colt and crew professionals and respectful fixing my septic system installing new risers and filter baffle High pressure washed my septic system out and vacuum and jetted my Leach bed

Review 42 (2023-05-13 - Rating: 5)
Very professional honest on time and price effective Would highly recommend thank Ace you a family?

Review 43 (2017-01-01 - Rating: 5)
Super easy to make appointments! Same day service available. Driver was really nice and knowledgeable.

Review 44 (2022-02-02 - Rating: 5)
Very pleasant and professional. Mark was very helpful and helped us tremendously! Would recommend them every time!!

Review 45 (2020-11-07 - Rating: 5)
Joe was outstanding. Ace went above and beyond what I expected. I will only use them from now on and refer everyone to them.

Review 46 (2016-05-12 - Rating: 5)
Very nice professional business. Love the driver was really nice and they did a great job,

Review 47 (2021-03-23 - Rating: 5)
Great professional on time and repaired my mothers septic system would highly recommend

Review 48 (2020-06-20 - Rating: 5)
Great quality work. Thank you for taking great care of us and sharing the tips for caring for the system.

Review 49 (2020-07-21 - Rating: 5)
Had a septic issue, and they did an amazing job fixing the problem! Very professional and fair!!!

Review 50 (2020-08-12 - Rating: 4)
I use these folks 2 times and both times it was a great experience.. Good people

Review 51 (2020-08-08 - Rating: 5)
Crew came out and pumped out tanks and jetted 200 foot intake line with high pressure nozzle. The also replaced my distribution box and installed a baffles valve in the tank. Work was done quickly and professionally. Ace has warranted their work.I would recommended this company for not only the work being done when the said it would be done, but for the workmanship, professionalism, and the standing by their quote. They did what they said they were going to to.The finish work after everything was done was great. The ground arou d the box was left nicer that when they arrived..Thank you Colt and crew....

Review 52 (2018-08-07 - Rating: 5)
Colt and his crew did an amazing job on our with our sepic system . They were very professional and friendly. They were easy to talk to and very willing to answer any questions. They were not able to make it out in the fall due to weather and were kind enough to bring a brush hog to take care of the high weeds before they seeded and put straw down. Highly recommend them!

Review 53 (2016-12-30 - Rating: 5)
Highly recommend. Always use them! Great service!

Review 54 (2020-07-07 - Rating: 5)
Had my septic d box replaced. Guys were very professional and knowledgeable. Highly recommend them

Review 55 (2020-12-23 - Rating: 5)
Colt Crew replace outlet on aeration tank that professional on time and was price 👍 and would highly recommend Ace thanks Colt I flush my toilet now

Review 56 (2018-07-11 - Rating: 5)
My parents had a septic issue with their rental property, had one company out that refused to even look for the tank to clean it. Called Colt at Ace and even though he was done for the day he came out to check everything out. Ended up being way more than just a clean out and they were back first thing the next morning to do the work. I feel like they did an excellent job at a fair price. They did not do any work until they explained everything and got the okay from us to go ahead. Dug up and replaced several feet of pipe very quickly and had service back up and running in no time. Thanks Colt and crew for getting us taken care of and going above and beyond. Would highly recommend them to anyone.

Review 57 (2020-08-04 - Rating: 5)
Getting a footer for a room addition dig and the crew hit the septic line. Ace had a quick response, that afternoon, and repaired the line. Thanks Colt and Ace

Review 58 (2018-09-05 - Rating: 5)
The crew worked hard for 2 very hot days and we’re now looking forward to a septic/leach bed system that Colt says will be working at 100% and trouble free!

Review 59 (2020-06-30 - Rating: 5)
I called several companies and they wouldn’t take the job cus they where all booked , this guys came and got the job done in a day and whit no problems at all , the workers where very nice and knew what they where doing, i’m definitely calling them next time i have any issues whit my pipe lines or my system

Review 60 (2020-07-01 - Rating: 5)
Always dependable 24 hours a day, does great work.

Review 61 (2020-07-13 - Rating: 5)
Colts crew did a repair on my septic system. The alarm went off three months later and came out on a Saturday afternoon and pumped it. Returned the following Monday, fixed the issue. No charge!!

Review 62 (2018-06-20 - Rating: 5)
Very nice guy and far price

Review 63 (2016-03-23 - Rating: 5)
Great service, trustworthy company.

Review 64 (2020-07-17 - Rating: 5)
Great service, professional, knowledgeable about products

Review 65 (2020-10-19 - Rating: 5)
Great service real nice staff

Review 66 (2019-11-25 - Rating: 5)
They are awesome to work with

Review 67 (2022-07-15 - Rating: 5)
Many companies came to see but they were able to do it for a small part of the very professional competition. I recommend it.