The Drain Smith

Located in Cincinnati, Ohio

Address: 2861 Sidney Ave Suite #102, Cincinnati, OH 45225, United States

Phone: +1 513-402-0242

Rating: 4.9

Review 1 (2024-12-24 - Rating: 5)
Just wanted to send a shout out to this company, and the owner Bob. We had a messed up sewage line and needed the line scoped to see where the damage was . Bob personally came and evaluated the situation then sent a staff member the same day to scope the pipe and was able to located the damaged area . The company was polite so helpful and willing to do what they could do to help us. I would recommend this company as they are very good to work with and dependable. Call the Thr DRAIN SMITH for your plumbing needs . Thank you again Drain Smith.

Review 2 (2024-10-15 - Rating: 5)
Honest and caring. They were thorough and verified everything that needed done and not done. Put our mind at ease! The 2 techs that came out were both respectful and courteous and explained everything so well. Would definitely recommend them!

Review 3 (2024-09-18 - Rating: 5)
Incredibly fast, efficient, and comforting!! I was in dismay when I received the call about the basement starting to flood. Luckily someone gave me The Drain Smiths number and all the anxiety was calmed. They took care of me that night!

Review 4 (2024-12-19 - Rating: 5)
Highly recommend The Drain Smith! They came the next day, were affordable, communicative, and did great work. I will be using them again.

Review 5 (2024-07-31 - Rating: 5)
We’ve used The Drain Smith on a handful of projects where we needed emergency plumbing services. They were always quick to respond, had friendly staff and fair pricing for our customers.

Review 6 (2024-05-09 - Rating: 5)
These guys are awesome did a great job. Very polite and professional. We even had a few good laughs talking. My drain liner looks great. My drain was pretty banged and now it looks like I have a new pipe all the way from my stack in the basement to the street.

Review 7 (2024-04-02 - Rating: 5)
I have used the Drain Smith team multiple times for sewer scoping and repair. Every time they were professional, communicative, easy to reach, quick, delivered a high quality of work, and best of all were fair with their pricing. Happy to have found them as a resource.

Review 8 (2024-08-26 - Rating: 5)
Scheduled quickly. Prompt service with good communication. Laid out the problem and what possible solutions looked like. They gave advice and didnt try to sell me on something.

Review 9 (2024-11-01 - Rating: 5)
Really quick and efficient! Had a sink issue and was resolved same day! Professional & cost effective. Thanks so much!

Review 10 (2024-02-19 - Rating: 5)
You can stop looking and researching right here. The Drain Smith team is truly spectacular. Yes... top quality work, of course. But also completely professional, trustworthy and fairly priced. (We used them to line a sewer pipe as opposed to having to tear up our patio to replace the pipe for a lot more $$)

Review 11 (2024-03-26 - Rating: 5)
These folks were fantastic. I checked the prices for my job and they were a good 40% below the next best quote. They are very careful about not making a mess……even though the job they do is very messy! One time one of them did track some dirt in and I complained…..and I could tell the poor guy had been reprimanded to the point I felt sorry for him….and I felt like I should apologize to him. Really a good bunch of guys. I’m glad I found them!!!!

Review 12 (2024-02-28 - Rating: 5)
Dylan and Luke came out with less than 24 hours notice to help me diagnose an expensive water bill. They were very thorough and found the root cause, which they quickly fixed. Using them helped me save thousands of dollars on a repair (recommended by another company) that I clearly didn’t need to make. Thank you!

Review 13 (2023-11-30 - Rating: 5)
Used the The drain smith yesterday after having a clog issue in my house for a few weeks. Both guys were professional, on time & respectful to me and my home. They kept everything so clean and neat although my bathroom was a disaster before they arrived. It’s been 24hrs and everything is still working great. Dillion let me know if there are any issues give them a call and he would come back out. Grateful that I got my bathroom back and all my plumbing is in working order. They gave future recommendations on how to care for the pipes in my home and I will definitely be reaching out again in the spring to get the work done. Highly recommended this small business. Reasonably priced and GREAT quality work.

Review 14 (2023-09-05 - Rating: 5)
Noah, Dillon and the rest of the Drain Smith team were fantastic. They were able to clear out concrete from my main toilet lines where the builders had over-poured over 10 YEARS AGO. The freed the blockages and came back again to help run a camera to ensure the lines had been cleared.Can’t say enough about the timeliness, professionalism, and work ethic this team displayed. They are in my short list for go-to needs.

Review 15 (2023-07-25 - Rating: 5)
I can’t say enough about these guys. They arrived when they said they would and quickly got to work. They fixed the toilet issue in no time. They were friendly and professional and a bit OCD about making sure the repairs were done right the first time…which I really appreciate, and they were about half the price of some other plumbers. I also love that they are a small family-owned business. I would highly recommend!

Review 16 (2023-04-18 - Rating: 5)
These guys were awesome! They didn’t waste any time getting to me and they sure didn’t waste any time fixing my pipes! Very kind and reasonably priced as well. Will be calling them again (hopefully not soon)!

Review 17 (2024-07-19 - Rating: 5)
Bob was amazingly responsive and extremely helpful. Will call Him again if I have a plumbing issue.

Review 18 (2024-11-05 - Rating: 5)
Employees were very helpful, responsive and professional, especially Bob and Ruth!

Review 19 (2023-04-18 - Rating: 5)
After a main back up The Drain Smith came out and diagnosed the problem. They had all machine and tools on the truck to complete job. My sewer was unclogged within 45 minutes and everything was back to normal. They even camera everything afterwards and gave me suggestions on how to avoid future problems. Highly Recommend!!!

Review 20 (2023-04-18 - Rating: 5)
Very professional and good communication with these guys. Fair pricing and great work! I felt very comfortable letting the crew come into my home as they solved all my issues and left no mess.

Review 21 (2023-04-18 - Rating: 5)
The Drain Smith did a rough in plumbing. They showed up on time and finished when they said they were going to finish. The employees helped me through a few issues and gave me suggestions i wasn’t thinking about. I definitely recommend!

Review 22 (2024-06-07 - Rating: 5)
Bob was incredible. So prompt so thorough and so knowledgeable. Wouldnt trust anyone else with my sewer lines.

Review 23 (2024-05-01 - Rating: 5)
This place is a small outfit but great in service. They do a thorough job and are very personable.

Review 24 (2023-04-18 - Rating: 5)
Simple process from start to finish. Got me a quote and delivered the work exactly as promised. Would use them again if I had to

Review 25 (2024-04-04 - Rating: 5)
Very responsive when needed excellent to work with. Have used for years

Review 26 (2023-04-18 - Rating: 5)
Extremely helpful and efficient crew! Will highly recommend their services to anyone I know in need of plumbing! Awesome customer service!