Knochelmann Service Experts
Located in Cincinnati, Ohio
Address: 11935 Tramway Dr STE C, Sharonville, OH 45241, United States
Phone: +1 859-431-4422
Rating: 4.9
Services
- On-site services
- Language assistance
- Repair services
- Appointment required
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning system supplier
- Furnace repair service
- Heating contractor
- Heating equipment supplier
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-03 - Rating: 5)
I scheduled an appointment online for a leak behind my wall. They had someone available relatively quick. Dylan arrived and immediately got to work. He narrowed down the issue and was very knowledgeable. He explained everything each step of the way and was super helpful. He was also very respectful of my home and tidied up after himself before he left, which is greatly appreciated. I would definitely recommend this company and especially Dylan to anyone in need of plumbing services. -
Review 2 (2024-12-19 - Rating: 5)
Today I had my furnace/air conditioning maintenance check. Jeff was very efficient and I had a few questions about the new thermostat that had been previously installed, a moisture issue in the mechanical room and our tankless water heater. Jeff was able to answer all my questions and wanted to make sure I didn’t have any other questions. He didn’t a great job! -
Review 3 (2024-12-23 - Rating: 5)
Austin and Steve were here to do my furnace maintenance this morning — excellence service! They answered questions that I had about air purifiers and my hot water heater. They were very efficient and professional. I have always been pleased with service I have received from Knochelmann. -
Review 4 (2024-11-22 - Rating: 5)
Nothing but great things to say about Dylan. Answered all my questions and was very professionalFast forward to today, Dylan came back out for another issue. He walked me through the process and how to proceed moving forward. I’ve not had a bad technician from the company, but Dylan has been the best so far! So much so, I’ve only been scheduling work for when he is available. Thanks again Dylan! -
Review 5 (2024-12-13 - Rating: 5)
Dylan came to do one job this week and discovered we had a secondary problem as well that needed to be addressed. He was able to fix both issues thoroughly snd with good humor. He kept us informed of his progress and did good work. -
Review 6 (2024-08-26 - Rating: 5)
Nick and Brandon did an excellent job and were extremely knowledgeable. We were very satisfied!Matt and Tan did our installation and were very professional and courteous. Overall wonderful experience.8/26/24Lucas and Marc came and did a great job with our duct cleaning. Quick and efficient. Great guys! -
Review 7 (2024-11-03 - Rating: 5)
I highly recommend Knochelmann for any heating and air conditioning needs. Matt was amazing in helping me choose the best unit for my home. Kevin and Bo did an excellent job with the install. They were very communicative, professional, and timely. -
Review 8 (2024-05-28 - Rating: 5)
Kyle Cox is an excellent plumber who re plumbed our house and added a second bathroom. He’s courteous, timely and well knowledgeable in his craft. I now feel like I have a plumber for life in Kyle. -
Review 9 (2024-10-08 - Rating: 5)
Dylan Grim was out today for a plumbing inspection. Hes friendly, knowledgeable and thorough. He took the time to educate us on proper maintenance. Best inspection weve ever had! -
Review 10 (2024-09-11 - Rating: 5)
Leon arrived at start of 4 hour window (yay). Immediately diagnosed the plumbing problem. Went for parts and back in 1.5 hours then completed the work very quickly. Reasonable pricing.Been using them for 24 years. Another excellent service call!!!! -
Review 11 (2024-10-17 - Rating: 5)
Appointment set-up was quick and easy. The technician, Jeff P. was very professional and quick at his work. He let me know what all was going on with my system, as well as providing information on any costs up front for services. -
Review 12 (2024-09-12 - Rating: 5)
I have used Knochelmann for quite a few years and must say they have always delivered a pleasant experience. I have had a couple different techs and have all been highly qualified from new installations to yearly servicing of my 3 home units. Keep up the great work. -
Review 13 (2025-01-01 - Rating: 5)
01/01/25 Jeff did a great job fixing our furnace.Mike and Todd did a great job installing my new furnace and AC. They were very helpful showing me everything I needed to know. Brandon did a great job getting everything set up.4/4/24 Lucas did a great job with the service check today.5/14/24 Lucas came back out today to do a checkup on the AC. He was professional and did a good job explaining all of the checkup items. -
Review 14 (2024-12-05 - Rating: 5)
Bryan & Steve did a great job on my furnace repair call. Courteous & knowledgeable, found the problem quickly, and then took the time necessary to make sure everything was back in working order, and to educate me accordingly. Well done. -
Review 15 (2024-10-31 - Rating: 5)
The 3 gentlemen who installed my new boiler (Jim, Kevin & Shondra) were the epitome of professionalism while making sure I was kept in the loop as the job moved toward completion. They explained the process without being condescending, answered all of the questions I had, and cleaned up their work area before they left. I highly recommend them. -
Review 16 (2024-11-19 - Rating: 5)
Our water heater started leaking..it was 25 years old and we expected we would need to replace it. I was very pleased with the entire process. Questions were answered during my initial phone call to schedule. Jonathan was the technician who replaced our hot water heater. Explained the process and completed the installation within a couple of hours. Will definitely call for any other plumbing or heating repairs if needed -
Review 17 (2024-09-09 - Rating: 5)
Dylan and Brian came to my home rather quickly after an issue came up. Bryan helped locate the issues..then sent for Dylan to come in and resolve the plumbing issue.This all happen under 3 hours. Terrific service by both. Great focus by Dylan.Again top notch service by trusted source.The price for service and parts was very fair.They carefully listened to my needs. Offered a great solution and we moved forward. Next day my AC system was installed by two specialists. A big decision made easy by Knochelmann Service Experts. -
Review 18 (2024-08-09 - Rating: 5)
Jon was super awesome, he explained everything in detail as to what to expect for the day and kept us updated. He also took the extra time to make sure we understood the job he performed as well as the software included. I was very happy with his professional and kind service. -
Review 19 (2024-12-27 - Rating: 5)
Steve and Austin did an excellent job! Couldnt ask for better service. And my dog loved them too! -
Review 20 (2024-10-22 - Rating: 5)
Jeff did a great job assisting with my parents ac unit today. He was incredibly patient and understanding. He also went above and beyond to come up with a solution to the problem they faced. -
Review 21 (2024-08-27 - Rating: 5)
We usually dont give 5 stars, because no one or business is perfect. The gentleman that came first thing in the morning, (Matt, Austin, and David), AWESOME fellas!.They explained how the systems work and the differences that have improved since the old unit was put in. That was 1997.They also got it scheduled to be installed the same day! It was 100 degrees outside and 92 degrees in our house.We would recommend them to everyone!Denise and Steve A. -
Review 22 (2024-08-29 - Rating: 5)
So efficient and able to fix my problem in less than 30 minutes! James and Adam explained everything to me and gave me choices on how to repair. I took advantage of the 15% off. Great service, I will definitely cash them back when I need service. -
Review 23 (2024-07-23 - Rating: 5)
Dylan Grimm replaced our hot water heater today. He was prompt, courteous and professional. He was very efficient with the installation and did a great job cleaning up when he was done. We are very happy with Knochelmann and would recommend them to others. -
Review 24 (2024-09-24 - Rating: 5)
Lucas was super helpful, courteous and informative during our semi-annual service visit. Just switched to Knocklelmann this past year, and would highly recommend. Happy to have a go-to expert group we can now rely on. Unfortunately couldn’t say that about R&B… -
Review 25 (2024-09-18 - Rating: 5)
Jeff and James were fantastic. They were patient explaining what they were doing and ways yo make improvements that wouldn’t break the bank. They were personable and didn’t leave a mess. Thank you so much. -
Review 26 (2024-09-03 - Rating: 5)
We have called Knochelmann on a couple of occasions and have consistently experienced professional, friendly service. Their technician, Dylan Grimm, quickly resolved our recent leak. He called ahead and arrived on time. I highly recommend them. -
Review 27 (2024-11-13 - Rating: 5)
Came early to the appointment. Diagnosed and serviced my problem within 5 minutes. Very knowledgeable about his job and very professional. All in all you sent one of the best people ever -
Review 28 (2025-01-02 - Rating: 5)
Update - Steve and Puspa were here again for my furnace and also helped in detail about the issue with my humidifier . It feels great to have people who have the time to explain with patience . They make a great team and it’s amazing to have them check my house .So we had the service done. Puspa did a great job and also gave us some much needed recommendations . Thanks for the support -
Review 29 (2025-01-03 - Rating: 5)
1-3-24 - Lucas performed our winter service and did a great job!Zach and Robert did a great job! They showed up on time and walked me through the process. 5/6 - Matt and Jeff showed up on time and were very helpful. Good work.5/8 - Jeff came back to make the repair and communicated with me each step of the process. Great job! -
Review 30 (2025-01-08 - Rating: 5)
Today 1-8-25 Jeff came and completed my maintenance check. He was very kind and helpful. I really appreciate Knochelman.Brandon and Mike were very helpful and fun to interact with. They helped me through having to get a new furnace and were very informative. Went out of their way to make sure I got the best possible deal.Update: Matt and Mike came today and installed the new furnace. The installation went very smoothly and they were extremely professional and polite. I always have such a great experience with Knochelman. -
Review 31 (2024-09-04 - Rating: 5)
Had a great experience with Dylan Grimm plumber today from Knocchelmann’s. He was very professional, kind and made the experience fast and easy. Would recommend him to friends and family for sure. Will be requesting him for future service. -
Review 32 (2024-07-18 - Rating: 5)
Dylan replaced our water heater and did a great job! He explained the service plan which is going to be so nice and removed and replaced the water heater quickly and left everything in working order. Very pleased and will continue using Knochelmann in the future! -
Review 33 (2024-10-29 - Rating: 5)
Jeff did a great job on our fall service. He was very thorough, explained somethings that would help our system and was on time. Very nice young man. -
Review 34 (2024-11-15 - Rating: 5)
Jeff was super friendly, professional and knowledgeable. I appreciated his time and commitment to the industry! He answered all my questions. Thank you! Tom Rohrkasse -
Review 35 (2024-07-18 - Rating: 5)
Very happy with Knochelmann again. Dylan Grimm was our tech today. We needed to have our water heater replaced. He was professional and very efficient. He arrived on time and completed the job in a couple of hours. Thank you! -
Review 36 (2024-10-28 - Rating: 5)
10-28-2024 Technician Jeff Pearce did a great job today servicing our furnace. He pointed out an issue that our builder should have addressed. Jeff made smart recommendations to improve the quality of our heating and cooling system. -
Review 37 (2024-11-25 - Rating: 5)
We had Jeff Pearce and 2 other technicians come out to clean and check out our furnace. They did a good job, very mannerly. Bill Kennedy -
Review 38 (2024-07-27 - Rating: 5)
Matt and Jeff were great. Did not hear the doorbell, it was early in the morning. They were able to reach my husband, thank goodness and came back. They were professional and expeditious. Thank you! -
Review 39 (2024-09-25 - Rating: 5)
Lucas serviced my furnace today. He took pictures of what he cleaned, changed the filter, , changed the humidifier filter and unclogged the intake pipe. He was knowledgeable and courteous. I highly recommend hiim.~ Ron C -
Review 40 (2024-11-29 - Rating: 5)
Dylan replaced a kitchen faucet and 2 ball valves. Fast and did a great job. Very satisfied.Bill -
Review 41 (2024-10-30 - Rating: 5)
Had an issue with our AC not producing cold air or a strong air flow. Was looking for local companies that offer a military discount since AC and HVAC things are not the cheapest and came across Knochelman. Ive seen their company around the area and was appreciative they offer a military discount. Surprisingly even at 4:30p when I was looking to see what availability they had they were able to have someone out here within 2 hours. Dayvon was my technician who did a great job. He quickly identified the issue being a bad capacitor and was able to get it replaced! Thankfully I am back to having cool air following through the house! So thank you to the folks at Knochelman for the quick and great work as well as honoring our veterans for their service with the discount! -
Review 42 (2024-09-04 - Rating: 5)
Dylan Grimm came to take a look at a broker water water and inform me on the options for a replacement. He was polite, thoroughly knowledgeable and provided critical details that were easy for me to understand as a layperson. I would certainly trust Dylan for future installations -
Review 43 (2024-07-18 - Rating: 5)
John and Lucas came to service our hot water heater, water softener, and HVAC respectively. They called ahead, were very punctual (even asked if they could come early) and were cordial and efficient once they arrived. We are part of the Advantage Plan and they alway provide quick, reliable service. All of their technicians are helpful, thoughtful, and kind in our experience as well. -
Review 44 (2024-09-19 - Rating: 5)
Leon and Dylan were on time, polite, helpful and professional in every way. It was an excellent experience and the work was done very well. Will call them again for sure -
Review 45 (2024-12-30 - Rating: 5)
Dylan was awesome. Personable and quick. He explained everything as he did it. -
Review 46 (2024-11-22 - Rating: 5)
Jeff and Matt did an excellent job and were very informative. I feel a lot more prepared to handle maintaining my furnace. -
Review 47 (2024-12-11 - Rating: 5)
Lucas did a great jobFrom calling in advance to providing a thorough explanation of my system he was polite, friendly, and professional. -
Review 48 (2024-08-19 - Rating: 5)
Jonathan, Dylan, and Leon were very quick and efficient with the work! They turned a two day job into 5 hours. Couldnt recommend them enough! -
Review 49 (2024-09-14 - Rating: 5)
Dylan and Tyler did Great, both very professional, knowledgeable, courteous. Continuing with our relationship with Knochelmann, today, 9/13/2024, Lucas serviced our annual furnace scheduling, we are extremely once again pleased. Thank you for your continued expertise. -
Review 50 (2024-10-07 - Rating: 5)
Puspa did a wonderful job. His service remained prompt, courteous, and very honest. He found the problem immediately, and proceeded to solve it. Please protect this man! -
Review 51 (2024-10-28 - Rating: 5)
Jeff did a good job today! He was a very nice person and I recommend using him! -
Review 52 (2024-09-25 - Rating: 5)
Dylan G was on time and a great communicator. He was very knowledgeable and efficient! I will call him again for further plumbing needs. -
Review 53 (2024-06-17 - Rating: 5)
Great experience. Austin was able to diagnose and repair my AC and have it up and running within 45 minutes. It’s the first week of the high temps so I knew they were busy. My appt was scheduled between 4 and 8 pm. They showed up at about1115. Can’t beat that.They discussed their maintenance plan with me, no pressure. I purchased it and I feel comfortable knowing they will be there for me when I need them. Highly recommended. -
Review 54 (2024-12-05 - Rating: 5)
Steve and Brian were great. Prompt and accurate. Wed hire them again anytime. -
Review 55 (2024-10-08 - Rating: 5)
Tony came out to our condo at 5p to diagnosis a leak. He was very professional and quickly identified the problem. Low pressure on the different ways to fix the problem. I would highly recommend Tony,Thanks again, Jim -
Review 56 (2024-11-06 - Rating: 5)
Lucas did a great job with our service visit - arrived on time - finished the work efficiently and answered all my questions - it’s great that the same tech can be sent to recurring visits every six months -
Review 57 (2024-08-28 - Rating: 5)
Lucas David and James did a great job today servicing our ac unit. If I’m ever in need I would love to have those guys again. Thank you guys much!! -
Review 58 (2024-09-16 - Rating: 5)
Jeff came out today and did a quick and thorough job evaluating our furnace and outdoor unit. Definitely recommend him! -
Review 59 (2024-08-06 - Rating: 5)
Jeff and James did a terrific job for us! Good at explaining the problem and identifying several different service options with pros and cons of each. -
Review 60 (2025-01-02 - Rating: 5)
The tech today, Jeff, was friendly and helpful. He pointed out a thing or two with my heating system to keep an eye on going forward.The technicians today, Elijah and Mike, were friendly and knowledgeable... They found a couple minor anomalies with my heating system and quickly corrected them, before they could cause more serious issues.The technicians, Tyler and Dylan, did great work on a very challenging job. Like this companys representatives usually are, they were professional and likable.The tech, Stanley McKinney, was very knowledgeable, competent, and likable. The company has always been reliable and professional. -
Review 61 (2025-01-01 - Rating: 5)
1/1/25- Jeff came out on New Year Day when our heat went out. He was very helpful and got the furnace up and running for us within a few minutes. We are very thankful to have hear again!My furnace went out and we had no heat on a very cold couple of days. They were able to get me on the schedule for that night with the on-call technician. Scott was able to figure out the problem quickly and order the parts that I needed. He had the furnace up and running as quickly as possible. Scott was on-time, extremely helpful, and very nice. I will definitely be asking for him next time I call. -
Review 62 (2024-11-18 - Rating: 5)
Dylan is fantastic he explained the tank lessWater to me replaced the sump pump. Took care of my water softener very professional 👌 -
Review 63 (2024-12-19 - Rating: 5)
Jeff and Matt are awesome, great service!New update, Steve and Lukas were there earlier than expected, which worked in my favor.They provided the winter maintenance, found no issues, they explained exactly what they checked for and everything was clear. Thank you! -
Review 64 (2024-10-01 - Rating: 5)
Jeff and james did a great job… friendly and courteous and very thorough . sent report electronically via email after going over furnace checkup. good guys -
Review 65 (2021-08-25 - Rating: 5)
Logan and Chase were the MVPs of today. Helped a drainage problem and new sump pump, they got right to work when they arrived. Was very informative on the details of the job and got it done right. Especially helpful on future upkeep. Overall very satisfied with level of service and level of communication from these 2 professionals. Would recommend to anyone who had similar issues -
Review 66 (2024-12-26 - Rating: 5)
Lucas and Steve, did a great job servicing and explaining everything they did. -
Review 67 (2024-11-08 - Rating: 5)
Our technician Jeff, called ahead of time to let us know when he would be arriving and then he actually arrived on time. Once he arrived, he was professional and courteous. He performed our service, cleaned his work area and was on his way with no issues. -
Review 68 (2025-01-07 - Rating: 5)
Knochelmann Service Experts was amazing! I am so thankful to their quick response in getting on system back up and running. Their professionalism was outstanding! Lucas was our expert and he was absolutely amazing! He was so professional and kind. We will never use anyone else. Thank you Knochlemann! -
Review 69 (2024-09-03 - Rating: 5)
Leon was very thorough today in replacing a kitchen faucet. He communicated great around arrival time, and was quick with the replacement. Knochelmann scheduling online was very easy. -
Review 70 (2024-09-12 - Rating: 5)
Puspa came to do our membership maintenance and was a pleasure to work with. Very fast and thorough service for our system! Great job team! -
Review 71 (2024-10-16 - Rating: 5)
Our service tech, Lucas, did an excellent job checking and cleaning our HVAC system. He was very pleasant and answered all of our questions. -
Review 72 (2025-01-07 - Rating: 5)
Steve and Puspa were awesome! Very knowledgeable and professional -
Review 73 (2024-07-04 - Rating: 5)
Dayvon thoroughly explained the service he provided plus detailed his replacement of the hardware that had finally failed over the years. He provided options that we may wish to consider regarding yearly maintenance or system replacements. Dayvon was very polite and respected our time and our needs during his visit. We would gladly welcome him again if service is needed. -
Review 74 (2024-08-21 - Rating: 5)
Dylan properly diagnosed and showed me the cause of our Moen shower nozzle leak. It was the buildup of hardness in the plastic surfaces inside the valve. Dylan provided a clear estimate, I agreed, and he promptly replaced the parts and eliminated the leak. -
Review 75 (2024-09-01 - Rating: 5)
Puspa & James came out to our house on 3 minutes notice on Labor Day weekend to assess our non working air conditioner. Great service and professionalism by all. -
Review 76 (2024-10-17 - Rating: 5)
10/17/24…Jeff did a fantastic job!!!Ron came out to check a plumbing issue. We thought we would need very expensive part. Ron said after looking at what he thought the problem was, he offered an option to try first, he did, and it fixed it. We were very impressed with his service and the prompt service of your company. We signed up for your monthly membership today. We are so happy there are still good, honest companies offering excellent service!! -
Review 77 (2024-10-31 - Rating: 5)
Had my furnace tune up today. Jeff was great with timing, tuning and explaining. Love the great service! Thanks Knochelmann! -
Review 78 (2024-07-12 - Rating: 5)
Dayvon replaced my AC fan today and Brandon came out to make sure everything went well. They have both been extremely professional and did everything they could to help resolve a part on back order. I am a brand new customer and they exceeded my expectations! -
Review 79 (2024-04-02 - Rating: 5)
Been using them for years. Today Jeff and Matt were really great in explaining options, performing the service and took care of getting plumbing appointments scheduled for us. Highly recommended!Edit: The plumbing service they performed was amazing as well. After fixing some hose bibs on my house there was an issue with my main water valve being stuck. They went above and beyond to help us out. Tyler was fast, explained everything well, did a spectacular job. I highly recommend Knochelmann Service Experts! -
Review 80 (2024-08-06 - Rating: 5)
Lucas was awesome! He was very pleasant & professional! He did routine maintenance on our AC unit today. He was very thorough & did a great job explaining what he found inspecting the unit!! -
Review 81 (2024-12-04 - Rating: 5)
Larry & Chris did a great job installing my air handler and heat pump today. Everything is working well. -
Review 82 (2024-11-05 - Rating: 5)
Dylan was on time, communicated well, answered all my questions. A really nice young man. -
Review 83 (2024-07-02 - Rating: 5)
Puspa is the best person you have ever sent to our house. Most of the other Knochelmann service technicians have been poor. But he was really good. -
Review 84 (2024-04-11 - Rating: 5)
Matt, Brian, and Nick came out for an annual service and I couldn’t be happier. They were highly knowledgeable, informative, and helpful in making sure we’re ready for summer with the A/C while checking out the furnace. I didn’t feel the slight bit of pressure or overbearing sales tactics. Just great stuff. Will continue to use.3/7/24: Adding some more just a few days later since they came out to fix a discrepancy they identified during the inspection. Brian came out and demonstrated broad expertise in his application of fixes to identified issues. He was quick, thorough, and informative (again). Great service across the board. Thanks Knochelmann!4/11/24 update: Bryan (I misspelled it last time, sorry) came out to do my annual AC inspection and tune up. Once again I’m impressed with his professionalism, personable nature, and honesty. He clearly explained the likely lifespan of various components and laid out my options - clearly outlining costs and decision points without any modicum of pushy salesmanship. Too bad there aren’t 6 or 7 star review options. -
Review 85 (2024-07-17 - Rating: 5)
The Technician “Puspa” was very knowledgeable, courteous and professional. We were very impressed and satisfied w/ his service and strongly recommend to any one who wants reliable , courteous and professional service expert. Thank you very much Knochelmann for sending “PUSPA” to service our Air Conditioning Unit. -
Review 86 (2024-10-25 - Rating: 5)
Dayvon, was prompt, polite and professional. Knowledgable about our system and offered great advice and options going forward. We will continue to use Knochelmann for all our HVAC needs, they provide great service! -
Review 87 (2024-12-27 - Rating: 5)
12/27/24 Techs James & Jeff came out today for a heater tune up. They did a great job, and let me know what other work would need to be done. Still a 5-star serviceAC was not working today. The tech, Michael Carter was able to get the part and replace it right away. Everything is working as it should be -
Review 88 (2024-12-20 - Rating: 5)
Lucas did an excellent job performing and explaining what was done during our scheduled maintenance. -
Review 89 (2024-09-04 - Rating: 5)
Dylan Grimm was knowledgeable and offered sound suggestions on resolving our issues. Highly recommend service from him. -
Review 90 (2024-11-26 - Rating: 5)
Puspa came on a Saturday. He was very friendly, up front and honest. I really appreciated it. Brian and pupsa fixed my furnace and everything works great. So thankful -
Review 91 (2024-10-25 - Rating: 5)
Jeff was a great. He came in and got to work right away and was very easy to talk too. -
Review 92 (2024-12-17 - Rating: 5)
Jeff and Matt did a great job today explaining every thing to do with my furnace today and all my options. -
Review 93 (2024-12-26 - Rating: 5)
Great service that keeps my Dads heating and cooling running like a top! Lucas did an excellent job today checking our furnace and explaining his test results. -
Review 94 (2024-09-25 - Rating: 5)
John (plumber) did an outstanding job on September 25, 2024. He was very friendly, professional and knowledgeable. He got straight to work on my clogged kitchen sing, explaining as he worked. I am very pleased with his performance, and a job well done. I would love to have John come back to my home, for any future plumbing needs. I couldnt figure out how to post a new review, so I edited an old review to write this one about John. My old review was a great one too, for another Tech. Sorry I had to remove it!! -
Review 95 (2024-09-24 - Rating: 5)
Jeff and James did a great evaluating my system and finding the problem. They quickly provided quotes and explained my options well. 24Sep2024. -
Review 96 (2024-07-11 - Rating: 5)
Puspa did an excellent job with follow up and replacement of Pure-Air Photocatalytic Cartridge that was found to be not working at my last visit ! He was friendly and professional the entire visit and helped make sure everything was in working order before leaving. Great service! -
Review 97 (2024-07-30 - Rating: 5)
Jeff and Zach were nice young men. Very polite and efficient! Thank you for sending them. -
Review 98 (2024-09-17 - Rating: 5)
9/17/24 Jeff and James did a awesome job servicing my furnace today! I highly recommend them.We needed a winter tune up and operational check of our heating system. Serviceman was supposed to be here between 12 and 2 PM. Patrick arrived at 12. He was very neat and efficient. We sat down for a total review of what he did. I am completely satisfied. The total process took 90 minutes. I have been dealing with Knochelmann since 2007. They are an honest, efficient company with reasonable prices and excellent service people. -
Review 99 (2025-01-02 - Rating: 5)
January 2, 2025Steve and Puspa came to do our regular furnace check up! 👍 as always from the Knochelmann team, Professional and polite!We are all set for the cold snap ahead! Thanks guys! -
Review 100 (2024-02-27 - Rating: 5)
Dylan called me to let me know exactly what time he would be showing up to the appointment that I had made. He showed up on time and was very personable and professional. He took the time to listen to what is was that I needed and made his suggestions. It was a great experience. Update.. Dylan showed up at the scheduled appointment time, to perform the work agreed upon in the contract , ready to work! He performed the service in a timely manner and professionalism. When completed, he cleaned up the area as if he wasnt there. I wont hesitate to use them in the future. -
Review 101 (2024-10-19 - Rating: 5)
Lucas was great. Called before he came and was expeditious in cleaning my furnace. Great professionalism! ! -
Review 102 (2024-10-21 - Rating: 5)
Dylan Grimm of Knockelman plumbing was excellent in the service provided today. Knowledge and expertise, and communication helped solve the problem.Thank you! -
Review 103 (2024-05-24 - Rating: 5)
We had Lucas out today for our Summer service check up. He was very courteous, neat and informative. He had pictures of the readings and explained what they meant with regards to service life left on capacitors and such. I would definitely recommend them. Thanks. -
Review 104 (2024-08-06 - Rating: 5)
8/6/2024 Lukas came today and did a fabulous job doing maintenance on my HVAC system. Definitely very h a ppy with Knochelman, as always!Tyler Skief did a phenomenal job on all of my plumbing issues. New toilet, kitchen faucet, shower head and bathroom sink pipes. He cleaned up things that he did not have to clean up. Less than 3 hours to do it all. And, he is a very nice young man. He deserves more than 5 stars. -
Review 105 (2024-12-05 - Rating: 5)
12/5/24 Jeff did a great job. Also quick and helpful. Thanks!Puspa did a great job. Helpful, quick, and thorough. -
Review 106 (2024-09-19 - Rating: 5)
9-19-24Once again Jeff did a great job.Jeff did a great job during my 6-28-2024 routine maintenance visit Iwould certainly welcome him back when its time for my next system checkup. -
Review 107 (2024-08-28 - Rating: 5)
Puspa did a great job and was thorough. He showed me a better filter for my furnace. He showed me how to keep grass out of my heat pump. -
Review 108 (2024-07-19 - Rating: 5)
Lucas did an amazing, five star service today as he came for our first maintenance inspection since signing up for service. He answered all my questions and did a thorough job all around. -
Review 109 (2024-07-25 - Rating: 5)
7/25/24 Jeff and Zach did a great job servicing my AC today. I was very impressed by their knowledge and courtesy.I was very impressed by the service technician that came and did my maintenance, installed a new humidifier filter and even found the cause of why my unit was making so much noise. He was very courteous and knowledgeable and got right to work! Thank you so much Dr. Leonard!! You are top notch in my book!!! -
Review 110 (2024-07-02 - Rating: 5)
James and Jayden provided amazing service for our AC tune up appointment. They were quick, knowledgeable, and communicated the results very clearly. Thank you both! -
Review 111 (2024-12-19 - Rating: 5)
Knochelmann has been great to work with since we moved to the area. Justin did a great job inspecting our air conditioning unit and making sure everything was tuned up. Can’t recommend enough. Had Jeff and Jeff in today 2/1/24 to work on the heater. They did a great job as always! Jeff was back today 12/19 and did great work again! -
Review 112 (2024-07-01 - Rating: 5)
Very good experience. Team was very helpful and honest. The scheduling was easy. Jeffrey was my technician and he was great. Would highly recommend and satisfied with the process. -
Review 113 (2024-10-01 - Rating: 5)
Jeff and James completely my furnace maintenance. I am very pleased with their professional, thorough and expedient work! -
Review 114 (2024-12-31 - Rating: 5)
Jeff completed my maintenance today and did a great job. -
Review 115 (2024-06-04 - Rating: 5)
Lucas did a wonderful job today. He was professional and polite. He even went above and beyond to resolve a problem with an overcharge I’ve been paying for a year through Stevenson. Job well done. -
Review 116 (2024-09-19 - Rating: 5)
Puspa did a great job. . We’ve had him out several times and he’s great to work with. -
Review 117 (2024-09-17 - Rating: 5)
Dylan Grimm did a great job he came to fix my toilet and I then had him clean my tankless water heater he was great and very knowledgeable -
Review 118 (2024-09-25 - Rating: 5)
Jeff was fast and thorough. Gave me a detailed report on what he found with options so I can handle as needed. -
Review 119 (2024-12-30 - Rating: 5)
Jeff did a great job on maintenance. Very professional. -
Review 120 (2024-12-04 - Rating: 5)
Jeff did an awesome job! Very happy with the service. -
Review 121 (2024-08-14 - Rating: 5)
Jeff and Brandon were excellent. They gave us all the info we needed to make an informed decision about our service. -
Review 122 (2024-02-13 - Rating: 5)
Our service expert Bryan Weber came to do a tune up on our unit yesterday and was very thorough. He checked everything and made sure everything was working properly before he left. He also took the time to explain everything he was doing and why. He was very knowledgeable and answered all of my questions I had. I highly recommend Knochelmann service experts. I have never had a bad experience with this company. Thank you! -
Review 123 (2024-11-12 - Rating: 4)
11/12/24 Jeff did a wonderful job today! He was awesome and politeMike and Chuck were more through then any other service I have used. Hope to see them next year. -
Review 124 (2024-11-25 - Rating: 5)
Puspa did a wonderful job! Would recommend his service again. -
Review 125 (2024-09-24 - Rating: 5)
Jeff and James were excellent and quickly diagnosed and solved the problem with my ac unit. Thank you guys. I will call if I ever need anything again. -
Review 126 (2024-10-28 - Rating: 5)
10/28/24 Jeff and Matt did a great job completing my furnace maintenance today!!Puspa was very nice, professional, informative & respectful of his surroundings. Would highly recommend him & have him return as needed. -
Review 127 (2024-06-04 - Rating: 5)
We had Puspa come and tune up our A/C. He did a fantastic job. Very friendly and professional. Cleared a massive clog in our unit and got it working much more efficiently than before. Thankyou. -
Review 128 (2024-10-08 - Rating: 5)
Dylan Grimm was out for my plumbing inspection. Did a complete review, and did it quickly and efficiently. He is very knowledgeable and even suggested (and did) I should increase water pressure. Thanks to him. -
Review 129 (2024-11-22 - Rating: 5)
Dylan performed routine plumbing maintenance for me and was very professional and knowledgeable. Will request home to come out next year! -
Review 130 (2024-05-13 - Rating: 5)
Lucas was my service representative today. He kept me up to date on his approximate arrival time and performed a complete and thorough checkup on our system. He addressed all questions I had and was courteous during the appointment. Thanks Lucas, I will ask for you to perform routine service again in the future. -
Review 131 (2024-10-17 - Rating: 5)
Puspa did a really great job! He was very knowledgeable and explained everything that needed to be done. Will definitely call him again for future issues! -
Review 132 (2024-11-01 - Rating: 5)
11/1/24 Jeff did a great job servicing my heat pump today!!1/11/24 Jeff and Brandon provided awesome service today!Keith R. and Patrick B. Were great, super nice and friendly, got our system back up into working order, highly recommend these 2.Andy was awesome. Always send him -
Review 133 (2024-11-18 - Rating: 5)
Puspa was a great tech today! Showed up on time, answered my calls. Never made me feel rushed with questions I had and stayed till all my questions were answered. Glad to have had him do the maintenance visit.On 11/18/24, Lucas came out and did a fantastic job. Still 5 stars, great company and great service. -
Review 134 (2024-12-28 - Rating: 5)
12/28/24 Jeff did a great job today. He was able to uncover the cause of a reoccurring noise when furnance running in full heat mode.Service Expert Tech Bryan Weber did excellent work on a sceduled appointment for furnance tuneup on Monday 10/21/2024. He completed diagnostic work in quick order. He is well versed in HVAC technology. He provided good insight about remote thermostat methodologies and capabilities.Job well done... -
Review 135 (2024-09-24 - Rating: 5)
Lucas and Marc did a wonderful job cleaning my ducts! Quick, efficient, and friendly. Thank you! -
Review 136 (2024-10-25 - Rating: 5)
Jeff did an awesome job at our regular home visit. Highly recommend! -
Review 137 (2024-08-01 - Rating: 5)
Jeff and Brian were awesome and did a great job cleaning my mini split. -
Review 138 (2024-06-17 - Rating: 5)
Dayvon and Zach were perfect. They understood we wanted to clean up our current unit, and purchase a new one soon. Quick and painless service and sales!! Use these guys!!!! -
Review 139 (2024-06-25 - Rating: 5)
Jeff and Brandon were great! They were 100% honest and up front with us about our problem and what needed to be done to fix it and got it taken care of. Service date 6/25 -
Review 140 (2024-12-16 - Rating: 5)
12/16/24 Jeff and Steve did a fantastic job today!!Had a problem with heating unit. The technician, Guy, arrived as scheduled and proceeded diagnostics. Found the issue which was a faulty wire. Repaired the issue and got my furnace back in operation. Also repaired the humidistat controller in the unit which had not been operating. Guy was very knowledgeable about unit and didnt mind my questions at all. Very polite and informative. A top notch technician. Thanks Guy!!! -
Review 141 (2024-10-03 - Rating: 5)
Jeff did a great job today, even setup a appointment for a dynamic filter systemGreat service -
Review 142 (2024-07-24 - Rating: 5)
Quality of service was great. Honest and straigthforward. . Very professional. Will use again!4/29/24 Jeff did a great job on 3 of my properties today! Prompt, professional and an excellent communicator!7/24/24 Jeff and Zach did a great job fixing one of my residential a/c which was diagnosed with capacitor issues. They teplaced and sorted this out very quickly. -
Review 143 (2024-11-06 - Rating: 5)
Puspa and Quincy were on top and on task, appreciated their professionalism. Thanks!11/5/2024 - appreciated Jeff and James taking care of my furnace maintenance today. Highly recommended. -
Review 144 (2024-11-07 - Rating: 5)
Lucas did an excellent job. He’s friendly, cordial and super professional. Lucas took the time to explain the scope of the work as well as the outcome. Great experience. -
Review 145 (2024-09-11 - Rating: 5)
James and Jeffery were efficient, clean and thorough in explaining what he did with our air conditioner. Real professional service. -
Review 146 (2024-03-19 - Rating: 5)
3/7 Brandon and Nick did such a great job and were very knowledgeable! Definitely recommend!3/8 Michael Foster and his helper cant remember his name did a great job on the hot water heater. Would recommend them!3/19 Lucas and Jaden did a great job doing put duct cleaning. Would definitely recommend them! -
Review 147 (2024-09-26 - Rating: 5)
Dayvon was great, great personality. Replaced part I needed. Checked everything out. Excellent service -
Review 148 (2024-08-30 - Rating: 5)
Lucas and Marc came to the house today to check out our 2 units as part of the advantage plan. they were top notch professionals and efficient, not to mention thorough. -
Review 149 (2024-03-26 - Rating: 5)
I heard that Knochelmann was going through some positive changes as a company, so I opted to seek an estimate from them for 2 upcoming plumbing projects. I was not disappointed. Dylan showed up on time and was very honest in his assessment of my projects, even potentially saving me some money (as I thought I would need something done that wasnt necessary to achieve my goals). Its hard to find honesty like that, and I received my quote in a timely manner.Thanks, Dylan! -
Review 150 (2024-10-31 - Rating: 5)
10/31/24Jeff did an excellent job today serving our HVAC system. He was very thorough, showed me everything that he did and made a suggestion as to what needs to be serviced further. Jeff is a great representative for your company!Michael and Johnny were our service techs today and I was very pleased with the way they worked. Both were very professional and had an attitude of wanting to do the work right, as well as be certain that everything was done to my satisfaction. When they finished their inspection, they let me know the status of all the operating systems, made suggestions on how to be operate more efficiently, and how to be certain our HVAC system served us well for several years to come. I would recommend Michael and Johnny to anyone and be happy to have them as our service techs when its time for our next tune up. -
Review 151 (2024-10-19 - Rating: 5)
Lucas did a great job today. Very knowledgeable and friendly. Highly recommend Knochenmann. -
Review 152 (2024-07-12 - Rating: 5)
Lucas did a wonderful job coming out for our service appointment. He was very thorough and professional! -
Review 153 (2024-07-30 - Rating: 5)
Kevin Puckett installed a Lennox HVAC system professionally and with great attention to detail. Besides his technical expertise, Kevin has a polite dedicated personality. -
Review 154 (2024-11-18 - Rating: 5)
Dylan came to unclog our drain was super courteous and professional.Excellent job and professional 11-18-24...... LUCAS -
Review 155 (2024-11-07 - Rating: 5)
11/7/24 Jeff was excellent today and very efficient and very nice and we would want him to come back again. We would recommend him to anyoneMichael carter was out here to replace my coil and did a fantastic job! Will recommend Michael to any customer looking for some good work. -
Review 156 (2024-10-23 - Rating: 5)
10/23/24 Jeff and Dylan came out and completed my furnace maintenance and my plumbing inspection today, they both were fantasticI am always impressed withthis servicer. They are always on time, very courteous, and always helpful. I know that Im receiving the best service out there. Knochelmann is always my Go To for excellent service! -
Review 157 (2024-10-21 - Rating: 5)
Today we had our HVAC system tune-up/checkup. Lucas was our service technician. He was very thorough and performed everything with the upmost quality. I would recommend Lucas and Knockleman Heating, Air Conditioning & Plumbing for all your home service needs. We have a service contract and it is very well worth the price.10/21/24Miles Vaught -
Review 158 (2024-10-10 - Rating: 5)
Puspa did a great job! He was friendly, knowledgeable, and showed up on time!! -
Review 159 (2024-10-28 - Rating: 5)
Edit 10/28/24 - Puspa was out to clean and check heating and did a great job.Edit 5/3/24-Lucas was out to clean and check the air conditioner today and did a great job.Chuck and Elijah showed up on time for a furnace tune-up. The service was extremely thorough and they found that the company who installed the furnace (new construction) did not set it up to run as a two-stage furnace. Have an AC cleaning set up for May so very happy with the service so far.Edit 2/23/24 Jeff was very helpful in solving a problem I was having with my humidifier. -
Review 160 (2024-09-18 - Rating: 5)
On 9.18/2024 Jeff and James serviced my furnace. They were fantastic and walked me through all the service that they did and explained everything in detail. I really appreciate what they did.I have been using them for 10 years. They are fantastic and do great work. That’s why I continue to use them. -
Review 161 (2024-12-21 - Rating: 5)
Appreciate the quick response. Matt and Lucas were helpful explaining the issue and discussing their observations. -
Review 162 (2024-07-22 - Rating: 5)
Brandon and Bryan were very helpful in fixing our AC unit and air flow issues. I would recommend these guys to anyone that needs HVAC help. -
Review 163 (2024-08-15 - Rating: 5)
Our technician today was Puspa. He has serviced our equipment several times. We are always pleased with his work. 8/15/24 Jeff Mark and James did a great job servicing my AC today! -
Review 164 (2024-12-04 - Rating: 5)
Highly recommend Knochelmann. Staff when I called to schedule was very friendly and helpful. The technicians, Puspa and Lucas, were on time, friendly and very professional. They were well informed and answered any and all questions I had. They made the process much less stressful. -
Review 165 (2024-11-13 - Rating: 5)
11/12/24 Jeff did a great jobToday, Jan. 3, Brandon & Mike from Knochelmann Service Experts came out and serviced our furnace for the winter. He did an excellent job and was very pleasant too. He even restored the thermostat settings before he left. -
Review 166 (2024-11-26 - Rating: 5)
Puspa at Knochelman serviced our furnace this morning. He was very knowledgeable and professional. He did a great job for us. -
Review 167 (2024-10-16 - Rating: 5)
Puspa did an excellent job with my annual furnace service. He is very respectful to me and my home. He is also very pleasant to work with. He is a great asset to your company. -
Review 168 (2024-10-16 - Rating: 5)
Lucas Peterson was friendly, courteous, and kind. He represented Knockelmann Service Experts well, and he deserves recognition for his technical skills.He is welcome in my home anytime. -
Review 169 (2024-07-05 - Rating: 5)
Had Dayvon and Brandon out today on short notice. They were super quick and professional and helped get our systems all back to base condition! -
Review 170 (2024-03-30 - Rating: 5)
I’ve been a customer your years! Lucas came out today to do the preventative maintenance on my hvac system I purchased from you! Absolutely knowledgeable and professional! Your company is absolutely amazing! I highly recommend to everyone! -
Review 171 (2024-08-22 - Rating: 5)
8/22/24 Jeff and Matt did a fantastic job servicing my AC todayFantastic service always reliable. Always take the time to explain things. Very good service. Technician was nice, polite, and gave great service for the plumbing check. -
Review 172 (2024-11-05 - Rating: 5)
11/5/24. Bryan and James performed routine maintenance on my HVAC system. They were very professional and informative.6/3/24 Jeff replaced the UV bulb in my HVAC system and everything is running great. Thanks for the great service! -
Review 173 (2024-07-29 - Rating: 5)
Great job by Dylan Grimm this morning, was on time as scheduled and was very thorough. Glad to have this company on my side!! -
Review 174 (2024-11-21 - Rating: 5)
Jeff installed a new thermostat for me today and he did a fantastic job!! -
Review 175 (2024-11-24 - Rating: 5)
Puspa did a great job resolving our issue on a Sunday morning! Thank you! -
Review 176 (2024-09-20 - Rating: 5)
9/20/24 Jeff did a great job doing the pre-winter service. Polite and respectful and on time. He communicated well all the issues he found and recommended follow up items.Lucas came out today, April 26 2024 to do service on the AC equipment. He was awesome in communication and very respectful.Ive been having Knochelmann do the twice yearly inspection and servicing. Yesterday, Tom came and took care of the system. Tom was scheduled to be there sometime between 6pm and 8pm. Tom called from the location where he was currently working and gave me an idea as to when we could expect him. He arrived in good time and was very friendly and explained how our system was performing and what tests he was doing. I hope Tom is able to scheduled for all the follow up services.Today, Puspa, came and replaced the Capacitor after the original one became swelled and caused the AC to not work properly. He was efficient and friendly. Happy to have him provide the service. -
Review 177 (2024-10-17 - Rating: 5)
10/17/24Jeff did a great job today let me know some tips to keep my unit in top shape.Matt and Jeff did a fantastic job with my semi annual service. Both are very knowledgeable not only for HVAC but with anssociated plumbing annd potential future installations. They talked through all their testing results as they went and gave my system a clean bill of health. -
Review 178 (2024-11-26 - Rating: 5)
Jeff did an amazing job providing very good informations and completing a very good inspection.Thank you Jeff -
Review 179 (2024-03-18 - Rating: 5)
Lucas and Bryan did a great job with my cooling tune up and UV light installation. They were both professional and were knowledgeable about their work. Highly recommend. -
Review 180 (2024-09-27 - Rating: 5)
Puspa and Zach were very friendly, professional, and quick! Service was great overall!9/27 Jeff and Matt came out today and were great as well! Thank you both! -
Review 181 (2024-10-11 - Rating: 5)
Jeff P. Tech did my fall tune up, very prompt and professional. Great technician. 👍 -
Review 182 (2024-06-20 - Rating: 5)
Lucas and James did a great job! Very courteous and thorough. Also provided a quote for new filters and upgraded capacitor. -
Review 183 (2024-09-09 - Rating: 5)
Dylan Grimm arrived an hour early to check out a toilet that had been plotting its great escape all day. After diagnosing the issue and suggesting a fix, he asked if there were any other household rebels needing attention. That’s when we realized our tankless water heater was overdue for its regular maintenance. Luckily, Dylan had time to tame that troublemaker too! It seems our house is a hotbed of rebellious appliances—next thing you know, the dishwasher will be demanding a raise! -
Review 184 (2024-12-11 - Rating: 5)
Jeff was great. On time, quick, courteous and knowledgeable. -
Review 185 (2024-10-16 - Rating: 5)
6/13/24 Lucas came out today and did a great job! Thank you!!!5/30/24 Jeff did a great job replacing my thermostat today!3/2/24 The “B Team”, Brandon and Bryan came today and assessed the problem with the thermostat. They spent a lot of time and came up with a possible solution. They were top notch and aimed to please. Excellent!!Puspa checked out the problem with the system and explained in detail what the communication problem is with the thermostat. He was very helpful!10/16/24Puspa did the tuneup on my furnace. He is top notch!! -
Review 186 (2024-09-03 - Rating: 5)
Lucas was great! Answered all of our questions with expertise and was extremely proficient and professional! -
Review 187 (2024-12-16 - Rating: 5)
12/16 and today I had Jeffrey as my technician. Very polite, great communication, and explained things so I could understand them as an average Josie . Smooth and simple visit!Today, Jayden and Robbie came out for my maintenance. Very pleasant interaction, and again learned about updated new products. This company has been pretty consistent with a 5 star review from me 7.15.24Today I had Trnon,for a different visit --even MORE informative and considerate to my questions! I learn more and more each visit! He needs to service KY more often!!😊Thank you Trnon!!Puspaa was the MOST informative technician who has ever done our service. Very polite and courteous. Wed gladly welcome him back for our next maintenance check...Thank you! Puspa, we learned things weve never been told, and its appreciated 👍 -
Review 188 (2024-02-22 - Rating: 5)
Professional and courteous.The crew did a wonderful job on everything in a short time!If you need hvac service call them.Update!I had my water heater replaced the next day. The crew was very courteous and job focused.I am very happy with all of the service techs from Knochelmann. I recommend them very highly. -
Review 189 (2024-09-30 - Rating: 5)
9/30/24 Jeff is a very professional , courteous and efficient tech. He was on time and got to the job at hand. He kept me informed with progress of the service and very responsive and knowledgeable with answers to my questions. -
Review 190 (2024-03-19 - Rating: 5)
Ive been putting off getting a plumbing issue worked on until I could no longer ignore it. My technician, Dylan Grimm, was on time, courteous, and explained what the process would be after performing the diagnostics. It was so much easier to get resolved than I feared. Dylan explained what was going on, what the solution would entail, and completed the replacement quickly.This will be my new go-to for plumbing issues. -
Review 191 (2024-12-19 - Rating: 5)
Jeff did great job, came back to install filter, appreciated -
Review 192 (2024-02-08 - Rating: 5)
Dayvon and Brandon were awesome! They educated us on what we need, why we need it and shared photos to help us understand so we can make the best decision for our household. Their service knowledge is unmatched. We just signed on with Knochelmann last summer and EVERY person we’ve encountered has been amazing! -
Review 193 (2024-10-16 - Rating: 5)
10/16/24 Jeff arrived timely and completed his maintenance service quickly and efficiently.Arrived on time and completed the HVAC service. The service tech, Puspa Ramil, has been here in the past for routine maintenance appointments. He is always professional and courteous in interacting with myself and my tenants, remembering me by my first name, and took the time to go over system performance and maintenance requirements.