INSIGHT AUTOMATION

Located in Charlotte, North Carolina

Address: 1501 Freedom Dr, Charlotte, NC 28208, United States

Phone: +1 704-919-0392

Rating: 4.9

Services

On-site services
Online appointments
Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2023-01-20 - Rating: 5)
Esbith and the team at Insight Automation are the best! They have helped us with multiple projects in our home including installing our TV/sound system and upgrading the wifi. Because of them, I can control almost the whole house from my phone! They are highly skilled, professional, and always do a fantastic job. I highly recommend them for all your home automation and electrical needs!

Review 2 (2024-02-07 - Rating: 5)
I have been with Insight Automation for almost 6 years now. They installed the Savant system along with a lot of TVs and speakers in our new home in 2018. It has worked great since then, but today really showed how good they really are. I texted them last night and they showed up this morning at 9 AM and solved my problems. A great group of people doing great service! I am happy to talk with anyone about how well Insight has served our family.

Review 3 (2020-06-20 - Rating: 5)
Esbith and his team and Insight Automation did a great job installing our home theater system and Samsung Frame TV. We have a cedar ceiling in our living room and we were impressed at the flush speaker installation, you can barely see them! They installed all of our AV equipment in our coat closet and explained how everything works. Also highly recommend the universal remote/Control 4 app- we can control our DirecTV, AppleTV, receiver, and PlayStation all from the remote/app.

Review 4 (2023-12-13 - Rating: 5)
The Insight Automation team is the best - theyre pricey but worth every penny! Annette made scheduling a breeze; Fernando and his crew were super professional, communicated well, worked very quickly (they mounted 3 TVs and a Sonos sound bar in less than 1.5 hours), and were tidy. Very happy we went with Insight, highly recommend!

Review 5 (2023-05-17 - Rating: 5)
Insight Automation is hands down the best Audio/Video/Low Voltage company I have ever come across. Every single person I met or communicated with was top notch. A special shout out to Fernando the estimator/job lead and the lead installer Marvin, they were exceptional. They did both a new construction and a retrofit job of audio/video, wired and wireless as well as wired/wireless networking. Everything sounds, looks, and works perfect!

Review 6 (2023-03-23 - Rating: 5)
These guys ROCK!!! The entire crew is professional and does amazing quality work from design to initial wiring to final install. The team that was assigned to our new dream home were always prompt and hard working while being polite and helpful. They offered advice if they thought we could make a change that would be better for our design. Definitely would recommend Esbith and his team of pros!

Review 7 (2023-07-12 - Rating: 5)
Esbith and his team were wonderful and we highly recommend them. The team ensured we were happy with the setup/mounting of our TV and did a great job. They communicated well, worked quickly and also made sure everything was cleaned up before leaving. The team is incredibly detail oriented and does everything they can to ensure you are happy with their services.

Review 8 (2022-03-02 - Rating: 5)
Insight Automation was amazing. Esbith walked us through a plan for our home and his team did a great with the install. We had TVs, car charger, cameras, wifi, speakers, and more installed. They were professional, efficient, and explained everything they did. I highly recommend them. The only hiccup we had was that Costco sent us a faulty tv, (still waiting for the replacement), otherwise the team knocked everything out in 2 days. Really happy we used Insight for our home.

Review 9 (2022-07-08 - Rating: 5)
Excellent experience with Insight Automation. From the early planning stages and working with Fernando, to the office staff and installation team. Everyone was punctual, professional and addressed all issues/questions/concerns and did so with a smile. You can tell that everyone enjoys their what they do. We had a few glitches with hardware/software (understandably) and they came out right away/next day to address them each time. Couldnt be happier with their services and highly recommend to anyone.

Review 10 (2020-02-14 - Rating: 5)
We used Insight Automation for all of our AV needs including a media room installation, Lutron lighting, numerous fixture swaps, etc. Initial install in 2018 and additional smaller projects in 2019. Our experience has been very good.Theyve done everything as promised and their technical staff has always been professional. I love that their technicians are so careful while working in our home - they always wear protective booties, never leave a mess, etc. Weve had a handful of questions come up as weve adjusted to our new system and theyve provided support to us either by phone, text, or in person.This week we had them come back to install 2 new light fixtures and they were able to get someone out SO quickly. I really appreciated that!!

Review 11 (2023-12-19 - Rating: 5)
Insight automation is great! Super nice, consultative, and incredibly helpful at setting up our system. Highly recommended!Marvin, Lizandro, George, and team are the best

Review 12 (2020-03-06 - Rating: 5)
The guys at Insight Automation are awesome. Esbith worked with me on my budget as well as gave me many options to choose from. I never felt pushed to purchase something I did not want or need. He helped design a system fit for our needs. Luis was the lead installer. He educated me through the entire process. We had a pretty significant project so the team was here for many days. Esbith, Andrea, Fernando and Luis were friendly, kind and respectful. All of them went above and beyond to make me feel comfortable. They were tidy, efficient and timely. They even worked overtime to ensure my system was ready for our housewarming party. Highly recommend.

Review 13 (2023-02-03 - Rating: 5)
Taking the time to properly design the plan of our AV and Lutron blinds really paid off in the end. Our systems are outstanding. The team of technicians led by Luis were exceptional. All in all, a great referral from a good friend.

Review 14 (2020-08-13 - Rating: 5)
Great experience w/Insight Automation! They designed a very sophisticated AV and lighting system for me. I was asked at every step what I’d prefer and they made it all completely happen! Great group. All well trained, informative and respectful. I’ve had several sophisticated systems in the past...this was my best experience.

Review 15 (2020-07-24 - Rating: 5)
The Insight team was fantastic to work with. They did our audio visual and lighting. Very professional and very nice people. Super responsive and followed up regularly to make sure everything was working properly. Would use them again in a second. Great overall experience.

Review 16 (2021-08-25 - Rating: 5)
Absolutely OUTSTANDING from the first phone call to schedule an estimate to the completion of the job. The receptionist who is also the scheduler is friendly, professional, and helpful. The gentleman who came to give an estimate was on time, provided a written estimate the same day. The two men who did the installation, called to say traffic was heavy and they would be a few minutes late. When they arrived, they were friendly, very professional, skilled, careful of my home, and did an excellent job. I can not recommend this company more highly. They value the client and are super customer focused! Thank you!

Review 17 (2021-11-11 - Rating: 5)
Insight is where it is at! If you want and need high end quality and customer service for electrical and low voltage / automation install, this is the ONLY game. Quality owner, team, employees; concerned about their customers experience. Look no further! Hit em up! UPDATE Esbith and his crew just did our new home, full automation and electrical renovations. It would be hard to do, but they have only gotten better at their craft. Honest, fast, reliable, passionate about what they do. You cannot find better!!

Review 18 (2020-07-20 - Rating: 5)
Unparalleled professionalism. The team at Insight Automation made making our new home everything we wanted it to be look so easy! From installing additional outlets just where we need them, to moving outlets and Cat6 wires across rooms, to mounting TVs, to setting up our network and connecting everything together, to advising on how to get Duke Energy to listen...the list goes on and on. They were organized, efficient, tidy and kind. They listened to what we wanted and advised what would work best. I am admittedly a true novice at all things electronics related - yet the team made me feel SO comfortable that we were getting to the right place (while staying within budget). From the original walkthrough and estimation to the return visit - this team exceeded expectations. They are now my go-to people for all things electronics...though they may get sick of me :). Make it easy on yourself and use Insight Automation!

Review 19 (2023-11-17 - Rating: 5)
Marvin and Alexandro were my Rockstar. They were knowledgeable, professional, polite, and a breeze to work with. They are my go to for all things Audio and visual. You guys ROCK!!

Review 20 (2021-05-04 - Rating: 5)
There guys get 5 out of 5. We replaced some important WiFi equipment needed for a large Zoom event. All went smoothly with little interruption.Insight had done all of the original work in the house and we have had no problems or issues. Highly recommended.

Review 21 (2022-07-23 - Rating: 5)
The work these gentlemen did was perfect. They provided AV installation and electrical work. They worked as a team and completed the work on time and within budget. They were clean with the work they performed and confirmed installations before work commencing. A great company to do business with.

Review 22 (2023-01-11 - Rating: 5)
Fernando and his team installed our outdoor lighting today! Everything was very professional & a smooth process! We are so excited & happy with how our outdoor lighting looks!

Review 23 (2021-04-13 - Rating: 5)
So friendly, on time, professional, and flexible! This was one of the best service experience Ive had. AV/electronic type of stuff make my head absolutely spin so to feel confident from the moment they walked in to handle any odd request of mine was SO worth.Highly recommend!

Review 24 (2023-12-07 - Rating: 5)
Marvin and Lizandro are very hard and devoted installers.Marvin provided me with a wealth of information with a smile and terrific attitude. They have my highest recommendation

Review 25 (2021-05-06 - Rating: 5)
Kike and his team installed whole house internet and WiFi stations, mounted 4 flat screens, 2 Sonos arc sound bars and 2 Ring doorbells. Very professional with obsessive focus on measurements to make sure everything was symmetric. They walked me through all the app controls once everything was installed. Pricing was very clear upfront with zero surprises. Highly recommend them.

Review 26 (2023-02-02 - Rating: 5)
The crews show up on time, prepared and execute until client satisfaction. Clean up and follow up is superlative.

Review 27 (2021-04-08 - Rating: 5)
Insight Automation is the only game in town when it comes to audio/video needs in the Charlotte market. They have ordered and installed televisions, whole house Sonos, Apple TV’s, outdoor speakers, sound bars, and fixed any problem that we have had with our current system. Insight has listened and come up with solutions to our AV problems and done it with professionalism and excellence. You can tell that they are passionate about AV and also people people.

Review 28 (2024-01-26 - Rating: 5)
Great experience! Really upgraded my home seamlessly. Love these guys and highly recommend!

Review 29 (2023-12-03 - Rating: 5)
Esbith, Fernando, Annette, Luis, & the entire Insight Automation team proved why they are simply the best. Insight Automation isn’t the cheapest, but they are exceptionally good & worth every dollar.We wanted to de-clutter our built-in AV system & have a solution that could allow for the TV to drop down to a more pleasing viewing height when needed. They rerouted our stereo components, helped us simplify the remote system, & provided an elegant, flexible viewing solition.It was a multi-day process & they were thorough, kept the place clean, & were very professional. I highly recommend.

Review 30 (2020-12-24 - Rating: 5)
Great service, timely responses and professional staff. Have worked with them on TV installs, home automation, and electrical. Their results are always great. Would recommend.

Review 31 (2020-08-14 - Rating: 5)
I won’t use anybody else besides Insight Automation. Great products, pricing and customer service. So easy to deal with and great people who run it. I’d recommend them to anyone.

Review 32 (2020-02-18 - Rating: 5)
Esbith, Andre, and Luis work diligently to solve AV problems. Glitches happen, and they are prepared to follow up on all issues. They are what you call “good” people.

Review 33 (2020-02-07 - Rating: 5)
Exceptional service by everyone on the team! We could not be happier with our in home system. Responsiveness to their customers is second to none!

Review 34 (2023-08-21 - Rating: 5)
I highly recommend Insight. They do a great job, very responsive and great quality

Review 35 (2023-04-13 - Rating: 5)
Was great to work with - great quality, would hire again no questions asked!

Review 36 (2022-06-24 - Rating: 5)
The Insight Automation team is extremely professional, and I highly recommend them. They have done both A/V and electrical work on my home. 5 stars for sure!

Review 37 (2023-10-11 - Rating: 5)
Great responsiveness - prompt, professional work

Review 38 (2022-11-09 - Rating: 5)
Great company with great people! They did exactly what we needed them to do, on time and under budget!

Review 39 (2022-09-02 - Rating: 5)
Home automation, complete A/V installation. Excellent service

Review 40 (2022-06-15 - Rating: 5)
A++. Extremely profesional team. I would definitely recommend them to friends and family.

Review 41 (2021-01-08 - Rating: 5)
This company does a phenomenal job from start to finish. Their service rep Keegan was on time, knowledgeable, reviewed the items to complete before work started and executed them perfectly. Highly recommend!