IRV PLUMBING, ELECTRIC & HVAC, INC

Photo of IRV PLUMBING, ELECTRIC & HVAC, INC

Located in Charlotte, North Carolina

Address: 362 Crompton St, Charlotte, NC 28273, United States

Phone: +1 704-544-0200

Rating: 4.8

Services

  • Identifies as veteran-owned
  • Online estimates
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services
  • LGBTQ+ friendly
  • Appointment required
  • Credit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Electrician
  • Air conditioning contractor
  • Plumber

Photos

Comments

  • Review 1 (2024-10-22 - Rating: 5)

    Needed my gas logs repaired. was able to get a quick appointment and Randy was right on time. Randy was very knowledgeable and friendly.. He diagnosed the problem immediately. He quickly repaired the fireplace, cleaned up the work area and charged me a very fair price. I highly recommend that you use IRV

  • Review 2 (2024-12-13 - Rating: 5)

    Excellent customer service! Friendly, fast and very professional. Robert replaced our outside electrical outlet, and threw in a thoughtful upgrade for safety and efficiency.

  • Review 3 (2024-12-26 - Rating: 5)

    Jason is very professional and knowledgeable. He shared what is wrong with my furnace in layman’s terms. Although the problem was not resolved today, I trust Jason will come back after parts arrive.

  • Review 4 (2024-03-30 - Rating: 5)

    James was very knowledgeable. Found out right away what the problem was. Replaced the doorbell chime in no time. Thanks so much James for an awesome job!!Anthony, the electrician tech, inspected my house. He was very professional, punctual and explain everything carefully. He did an awesome job and also give him 5 ⭐️s!! He updated the existing electrical panel and did a very good job!!!Ted also did an excellent job inspecting the plumbing. Friendly and communicative!! Also 5 ⭐️s!!Matthew the HVAC expert, did an awesome inspection!! He did a very thorough inspection!! There was no issues found but he did explain everything in details! Very communicative!! 5 ⭐️ sIRV have the best technicians!!!

  • Review 5 (2024-12-31 - Rating: 5)

    Jason was wonderful! He was very professional, polite and warm. Jason gave me his professional opinion and I agree with him. I can’t wait to see him again. Darlene

  • Review 6 (2023-11-08 - Rating: 5)

    This review is for Melissa the Receptionist who “who makes it happen “ and Randy the guy with 20+ yrs of knowledge and experience and determination. My bathroom sewage overflow was beyond anything I’d ever seen, , 2 bathrooms, jacuzzi tub, stand alone shower floor completely covered in sewage. My bedroom carpet was saturated, hallway and living room floor in large spaces, baseboards, lower walls soaked,, AWFUL ‼️ Randy observed trap in front yard was dry ,blockage was stopped by tree in yard before drainage bulk material could flow to street. Randy refused to give up, his persistence was everything; he continued until he forced thru the branch materials. Huge noisy fans were left for 2 days to dry floors and walls by a Restoration company.

  • Review 7 (2024-10-04 - Rating: 5)

    Brian was great. He’s been my technician multiple times to come out and do maintenance on my AC and furnace combo. He’s friendly, not worried about pets being in the house and gets the job done efficiently.

  • Review 8 (2023-03-10 - Rating: 5)

    The tech Randy Treadway did an excellent job installing the new garbage disposal. He was very friendly, knowledgeable and completed his work in a timely manner. He was able to overcome an issue during the installation. I highly recommend Randy and will make sure I ask for him on my next project. Thank you, IRV, for the excellent customer service as well.

  • Review 9 (2024-09-20 - Rating: 5)

    This place is wonderful. I contacted them for a sudden leak on my second floor that spread to my first floor ceiling.The first person I interacted with on the phone was Nadera. She was very knowledgeable about the team and their schedules. I felt like she heard me and understood the urgency of my situation. Even with a follow-up call a few days later she seemed genuinely interested in helping me resolve my problem.Next I worked with Leon at my home. He was very friendly, personable, and knowledgeable. I felt safe with him in my home. He knew what he was doing. He got straight to the point of origin and advised me of my next steps.The last person I worked with was Wil. He came out to assess a mystery leak that came up in my kitchen a few days later. (Good times). He did a great job. He was extremely thorough. He went up in the attic, into my crawl space and everywhere in between.Overall I had a great experience with this team and plan to make them my company of choice.

  • Review 10 (2024-11-15 - Rating: 5)

    James was very informative and knowledgeable about his craft. He answered all my questions and fixed the problem. I’ll likely be signing up for their membership program because of him.

  • Review 11 (2024-12-14 - Rating: 5)

    William had us back with hot water in no time. Knowledgeable, professional, good listener, thorough, and a good guy. Look forward to working with you again on our next project.

  • Review 12 (2024-10-16 - Rating: 5)

    The team took care of our needs fast and at a fair price. I called mid-morning and had a tech that afternoon. They evaluated my issues, fixed them, and noticed there were other issues that needed to be taken care of. They came back with in 3 days to fix secondary issues.

  • Review 13 (2024-03-02 - Rating: 5)

    Malik installed water heater at our house, he is a total professional, courteous, tidy with his work & knows what he does. I am extremely pleased with the service he provided and I will definitely call IRV for my future needs and would highly recommendIRV Plumbing, Electric & HVAC to my friends and family....

  • Review 14 (2024-12-23 - Rating: 5)

    Came out on time. Found the problem tried to fix it today but needs to turn in a work order for the rest. Happy with the service so far. Returned on this last Friday to finish the repair. Very professional and did a great job. If I have problems again hope they come iut

  • Review 15 (2024-08-08 - Rating: 5)

    Awesome team and great experience! They come out on time, I knew who was coming and what he looked like. Will was respectful of my time and of my home, covering his shoes and cleaning up after himself. Highly recommend!

  • Review 16 (2024-10-09 - Rating: 5)

    James Bates was a very pleasant and informative technician. He performed the service that was applied for. He informed me that the garbage disposal that he hooked back up did not work. And also, he informed me that the appliance was not covered under the plan, I gave him a five because he was accomplishing, what was asked for

  • Review 17 (2024-03-03 - Rating: 5)

    I am very satisfied with the work of Brian and Camilo, they were very clean, friendly, punctual and responsible when they did the work in my house. Thank you very much more than recommended.

  • Review 18 (2024-07-30 - Rating: 5)

    I would like to THANK Melissa for taking care of my needs and caring for me. They put a new AC unit in and it has not worked properly, IRV has been to my house 3X and I’m a heart transplant patient and they scheduled me out for a later date and she called me and had Mathew to come out same day and he made my air work. I GIVE THEM BOTH A BIG THANK YOU 😊

  • Review 19 (2024-08-06 - Rating: 5)

    Okay. So I don’t want to rate this company yet because the work hasn’t been done yet due to the deductible that I have to pay and we all know, times are kind of hard right now and I am saving up as much as I can to meet my $650 deductible but that’s not your concern and I’ll handle it. The reason why I gave the company 5 stars is because they did come out twice to look at the problem and did a strong evaluation the second time and then gave an estimate to HomeServe which they cover the majority of the cost except for $650. (which is great). IRV Plumbing also tried to reach out to me to schedule the repair which I like their promptness. So overall, it is a good company. Now I will be back for part 2 to let you all know the repair results and if everything has been fixed and completed. So stay tuned. Bye

  • Review 20 (2024-07-29 - Rating: 5)

    Brian is very knowledgeable about his profession. He explains the problem and made sure I understood what was going on with my unit. He has been to my house multiple times and I don’t trust anyone else 10/10!

  • Review 21 (2024-10-28 - Rating: 5)

    Matthew did a great job with our HVAC! Even though it was a quick fix he still made sure we fully understood everything and did a thorough look over of the full system.

  • Review 22 (2024-10-30 - Rating: 5)

    He did a good job worked’ efficiently and was prepared before hand. He’s knowledgeable at his work, skilled with his hand. Very respectable , professional and polite. The job was done

  • Review 23 (2024-11-15 - Rating: 5)

    Robert was very knowledgeable and thorough. He gave me some recommendations for maintaining the Rinnai water heater. Very satisfied. Thank you

  • Review 24 (2023-03-28 - Rating: 5)

    I am very pleased at how fast the service was from the first call to the completed repair today by Omar and Cedric. If I could give them a 10 I really would! The customer service representatives were very professional as well.Keep up with the good work!

  • Review 25 (2024-12-10 - Rating: 5)

    Both Dustin and Randy came out to troubleshoot and provide support on a sewer line that was not draining. They were both thorough and professional and genuinely wanted to help.

  • Review 26 (2024-10-28 - Rating: 5)

    Communicated in terms I could understand and patiently answered my questions, quality work, arrived on time. Very much customer oriented. Highly recommend.

  • Review 27 (2024-08-21 - Rating: 5)

    I recently had the pleasure of working with IRV PLUMBING , ELECTRIC & HVAC and I cannot say enough about the exceptional service I received. Malik, the technician who assisted me, truly went above and beyond in every aspect of his work. As a night shift nurse, I had just finished work, so I was super exhausted. Malik was not only incredibly kind and thoughtful, but also encouraged me that I can throw my feet up and relax- while he took care of everything.From the moment he arrived, he took the time to explain every step of the process. His calm demeanor really put me at ease, especially after we discovered the issue wasn’t actually from a pipe. Despite this, Malik patiently explained the precautions I should take moving forward.What really stood out was when Malik noticed that my front door wouldn’t stay shut. Without hesitation, he fixed it for me, saying it was the least he could do. He is also a fellow renter- so we had a mutual understanding of what renting from a property management company entails these days- & to say this was comforting is an understatement !*IRV PLUMBING , ELECTRIC & HVAC- you truly have something special with Malik! The level of care and attention to detail is rare to find. I highly recommend IRV PLUMBING , ELECTRIC & HVAC and I’m incredibly grateful to Malik for his remarkable service.

  • Review 28 (2024-12-27 - Rating: 5)

    Great service! We particularly enjoyed meeting Randy (as did the cats)😄

  • Review 29 (2024-08-23 - Rating: 5)

    Randy was at our home earlier than scheduled time. Found the leak and ensured that the repair was complete. Enjoyed talking with him and will be calling in the future with our needs

  • Review 30 (2024-12-09 - Rating: 5)

    Matthew did an excellent job as he always does. We had a problem with one of our fireplaces and Matthew inspected it, found the problem and quickly fixed it. Thank you!Randy recently repaired a stopped up sink in our master bathroom. Randy was efficient, professional and friendly. He quickly identified the problem and fixed it. He also gave me information about a product I can buy to help prevent the problem in the fixture and I have since bought that product. I would be glad to work with Randy anytime. Thank you!Last week Randy inspected and started our 4 fireplaces. As usual Randy was professional, efficient and friendly. He had each fireplace working safely and also showed me how to start 1 gaslog fireplace using the remote. We are very happy with Randy’s service and we are now using the fireplaces. Thank you!

  • Review 31 (2024-10-08 - Rating: 5)

    IRV HVAC, Inc did a custom install of a 5 ton zoned system that replaced 3 old AC units. Master techs Robert, Matthew and team (Jason, Gilbert) did a fantastic job - clean and professional installation including the removal of the old units. I highly recommend IRV for all of your HVAC needs.

  • Review 32 (2024-11-16 - Rating: 5)

    Irv did a super job installing my new hvac systems. Jason is really good… wil too! HardWorking, knowledgeable and polite. I highly recommend this company and those techniciansMatthew was on time and very professional. Appreciate his help.James was on time, polite and finished his work quickly.

  • Review 33 (2024-07-05 - Rating: 5)

    Hi Brian P. came to do my HVAC maintenance service for the summer. He is very polite and seemed to be very experienced and I felt he was quite thorough. Appreciated him letting me know that the capacitor might need replacing in the future and that it should be checked again during the fall service.

  • Review 34 (2024-01-25 - Rating: 5)

    Malik did a fantastic job! He worked diligently to get our new gas water heater installed. Everything is working great and we couldn’t have asked for a better job!

  • Review 35 (2024-08-19 - Rating: 5)

    Very simple. He did great!! We’ve used IRV and Randy before. Randy was on time, pleasant to work with and fixed our problem quickly. If we have another plumbing problem we will use IRV and request Randy!!!!

  • Review 36 (2024-08-02 - Rating: 5)

    Yet another amazing experience with IRV! Two in one week actually. Their techs have been rather thorough in my experience, answering all of my questions and in helping me to better understand my home.

  • Review 37 (2024-03-02 - Rating: 5)

    Anthony and James were absolutely amazing! They truly did an awesome job. They were able to overcome any and every issue that came up with ease. I have an older home but they were able to determine exactly what needed to be done at every turn. I really appreciated how thorough they were with doing everything right the first time. Anthony answered every question I had and it helped me to have the utmost confidence in his abilities. Electrical work can be troublesome but these two handled it with ease. Super smart fellas. The office staff has been great with answering my questions and attention to detail. I recommend IRV to anyone looking for electrical, plumbing, or HVAC work. They did such an amazing job, I signed up for their service plan in the end. Really good experience.

  • Review 38 (2024-10-17 - Rating: 5)

    Ted did an excellent job with fixing our faucet, we had been without the sink for 3 days, he came right in and got the job completed and kept me abroad on what was going on, I highly recommend using him for my next project

  • Review 39 (2024-04-04 - Rating: 5)

    Mr. Leon Carver and and a young gentleman named Will appeared at my house on time and as scheduled. The did a very nice and professional job repairing my concrete driveway where the service opening was dug. The repaired area looks great and they also gave me clear instructions about when I can drive over the new paved area. They also offered to assist me in moving my car around the wet concrete. Nice work! Thank you very much Mr. Carver and Will!

  • Review 40 (2025-01-06 - Rating: 5)

    The tech did an excellent job seems to be very experienced kudos to Justin

  • Review 41 (2024-11-21 - Rating: 5)

    We had an excellent experience with IRV Plumbing! Communicative ... prompt ... professional ... knowledgeable ... everything you could want from a plumbing company!

  • Review 42 (2024-03-01 - Rating: 5)

    Anthony was amazing. Not only was he attentive in listening, he stayed and looked for the problem until he figured out what it was. He was respectful and answered all questions that I had. I wish all repair people were like him. He deserves kudos in form of a raise. Great job Anthony and thank you. (Update) Anthony came back today because my dishwasher was wired in a way that it was exposed and was a great risk for fire. He completely rewired and covered the wiring with protective sheath to make it safer. He, like the original installers, could have done the least amount of work but he made sure that my appliance was safe to operate. That kind of care is rare and I am grateful that Anthony was assigned to my issue. Again, thank you Anthony.

  • Review 43 (2024-07-13 - Rating: 5)

    This is an additional review 7/12/2024: Joelle and Camilo are the BEST! They did a phenomenal job replacing my air conditioner and ensured everything was in perfect working order. They were friendly and professional, even in this unbearable heat AND, while working back to back to back to help so people in need of AC repair in this extreme summer heat. I cannot thank them enough. I highly recommend IRV Plumbing, Electric, & HVAC. If you get Joel and Camilo consider yourself extra lucky._____________________2024: He was polite, professional, and took time to make sure I understood the problem and remedy.

  • Review 44 (2024-07-23 - Rating: 5)

    Unbelievable response time! Contacted late monday night about a clogged pipe and they gave me a call immediately tuesday morning! They were at my house when they said they would be, the tech’s were great and they fixed the issue in no time! I couldn’t recommend a better company!

  • Review 45 (2024-11-05 - Rating: 5)

    The technician was very friendly and seemed knowledgeable about the issue. There is no resolution yet as he will be looking at options to replace the lighting.

  • Review 46 (2024-08-19 - Rating: 5)

    He did a great job! We updated our wiring to the dryer and found that power to the other part of the house was restored too.

  • Review 47 (2024-07-08 - Rating: 5)

    It was a pleasure meeting James, he came to fix my light switch.James was on time and very professional. I will definitely use IRV Plumbing & Electrical for any future service I may need.

  • Review 48 (2024-08-14 - Rating: 5)

    I had a plunking issue and IRV come out to fix it. Malik come out exactly on time, was very professional and fixed my drainage issues in a very timely manner.Thank you, IRV!

  • Review 49 (2024-09-03 - Rating: 5)

    Malik was professional and thorough. He was able to diagnose and address my hot water heater issue quickly.

  • Review 50 (2023-07-10 - Rating: 5)

    HIGHLY RECOMMEND! I recently used IRV to install a tankless water heater at my house. I am pretty handy and typically do most work around my house, so when it comes to outsourcing work I am very skeptical. When I decided to remove our old water heater and install a tankless water heater outside; I started doing research on local companies that could help. I reached out to IRV to have them come out and give me a quote. Scheduling my appointment was easy and Leon showed up on time, was very professional, and listened to my questions and concerns and was NOT salesy at all. I decided to go with IRV after receiving multiple quotes. Scheduling my install was seamless and they offered a very quick turnaround. Leon & Malik showed up on time and were able to install the water heater in a couple of hours! They did a fantastic job and the water heater install turned out great. They were very thorough, didnt cut corners, and removed our old water heater. I would HIGHLY recommend IRV for anyone looking for a great local plumbing company with great prices and even better work!

  • Review 51 (2024-07-18 - Rating: 5)

    Malik & Leon are amazing at what they do, super attentive and walked us through the entire process of what was wrong, what to look out for and extremely courteous the entire time. Couldn’t recommend enough and we will be using them for any future services !

  • Review 52 (2024-09-07 - Rating: 5)

    Very professional and outstanding Servise . Problem was resolved and replaced . IRV was so quick to respond and sent a teck asap . Strongly recommend!

  • Review 53 (2024-07-15 - Rating: 5)

    Malik was great! Very easygoing. He explained everything that needed to be done and made it easy to understand.

  • Review 54 (2024-09-04 - Rating: 5)

    Very thorough and professional. James was a quick but effective technician. Would recommend to any homeowner!

  • Review 55 (2024-03-14 - Rating: 5)

    We had an awesome experience with Raphael. Considering the task at hand, he had a great sense of humor, patient and professional. Although the problem hasnt been resolved yet, I have no doubt that they, along with Homeserve will have it fixed soon. Thanks again for your diligence.UPDATE: I stand by my prior 5 star rating and opinion of Rafael! Only difference is, this time out (3rd was the charm) he found the problem. After running a camera halfway through the yard the problem was found and we are anxious to get it taken care of.A million thanks to this company and Rafael for their patience and professionalism.

  • Review 56 (2024-06-25 - Rating: 5)

    Malik was very efficient and got the job done very quickly but carefully. IRV saved us with quick unscheduled service when we had an emergency. Thanks!

  • Review 57 (2023-01-06 - Rating: 5)

    KG showed up at appt on time, clean and professional looking. He expertly explained to me the situation problem I had called about. He was courteous and responsive to questions I had. He reported a cast iron sewage drain that appears to be on the verge of collapsing and should be replaced. I would highly recommend IRV Plumbing for any plumbing needs someone may have and KG receives high marks for the service and report made on existing and potential future problems.Gregg Alford

  • Review 58 (2023-12-15 - Rating: 5)

    Matt, Camilo and Jason did an amazing job taking care of my heating issues. Diagnosed major issues on a Monday, were back that same week with the parts they needed and got both my units up and running in four hours. Office was quick with their updates by phone, it was awesome getting a text in the mornings of my appointment letting me know who the technician was. Would recommend to anyone needing their services.

  • Review 59 (2024-12-11 - Rating: 5)

    Prompt,pleasant explained problem got my heat working but not complete. He has to order another part.

  • Review 60 (2024-02-13 - Rating: 5)

    Brian was very knowledgeable and friendly. He was the first person that really explained what was actually wrong, ordered the parts and came back the next day to replace the problem. He also let us know what need to be service in the future. I will definitely be using him again! He did not disappoint!! Thank you Brian for providing excellent service!!

  • Review 61 (2024-09-04 - Rating: 5)

    Awesome service!!!! Very polite!!!!! Works quickly!!!! Explained everything as he was going along!!!! Would 100% use him again!!!!

  • Review 62 (2024-12-09 - Rating: 5)

    I own the property and the tenants were very happy with the work done and how it was done.

  • Review 63 (2024-03-06 - Rating: 5)

    Joel and Omar were very professional. They were also notably polite young men, which can be unusual to find. They listened to our concerns and addressed them all. When they were done they gave us a verbal summary of what they had done and what their recommendations were. We were very pleased with these two young men. Your company should be very proud to have them represent you.

  • Review 64 (2024-03-07 - Rating: 5)

    Ted literally saved the day. I have been dealing with plumbing issues in my daughters whole bathroom for over 2 weeks and multiple companies couldnt get the job done. Finally IRV sent Ted out and I could not be happier with the results of the service and the above and beyond service from the dispatch team, specifically Nicole and Melissa. This company is by far the greatest in Charlotte! Thank you so much!!! I am truly grateful for this experience and having my daughters bathroom working so she can get out of mine LOL!

  • Review 65 (2024-01-05 - Rating: 5)

    I have nothing but positive things to say about Matthew and the team at IRV. Their office team was quick to respond to my calls and were exceptionally helpful. Their field team was timely, knowledgeable, and just plain nice to chat with. Matthew and Brian performed quality work on our HVAC system. Their prices are fair and I’d recommend IRV to anyone!

  • Review 66 (2024-10-17 - Rating: 5)

    Brian was great! He was very friendly and knowledgeable and was a great help to me. Thank you Brian ! 😀

  • Review 67 (2024-05-06 - Rating: 5)

    Mr. Ted was professional, polite and a credit to his very complex profession. The man did more than required without hesitation . Motivation must be his.mantra. I hope we.can call him a friend.,because he.treated us like family! Thank You Ted for your attention to detail, and making.our lives more comfortable and safe!

  • Review 68 (2024-07-16 - Rating: 5)

    I have used IRV plumbing in the past and they have always been professional. I spoke to Melissa who has always been wonderful in providing excellent services since 2018 when i first started using IRV services and Cynthia was also good today. Joe was excellent and was sent to my home because this past weekend my air conditioner went out. It was HOT.....Joe was wonderful and he immediately found the problem and there was something wrong with my thermostat too. It did not give the correct temperature in my home but I did not pay the extra fees to replace it. It was too much plus labor cost for him to come back out again to replace it. I was still able to get air in my home despite the thermostat. My only issue is that I was told by Joe that I was going to get an email with my receipt on last Saturday. I paid by check. It is now Wednesday and i hadnt gotten it yet. I called and spoke to Cynthia and she stated that Melissa would reach out to me once they get a copy of the receipt to email me. I am so appreciative of the IRV Team and I always remember the good work of Leon and Kevin too back in 2018- I was told kevin had left. Thanks2024- New review They fixed my AC and it felt so good to have air in my home.

  • Review 69 (2024-03-15 - Rating: 5)

    We use IRV for all our home maintenance needs. Brian with the HVAC group always does a fantastic and honest job. The entire team from the office to the service techs are amazing, professional and highly skilled. Easy recommend for any homeowners in the Greater Charlotte area.

  • Review 70 (2024-02-10 - Rating: 5)

    Ted did an outstanding job. He saw the issue and was able to fix the issue right on spot. He also explained what he was doing. Most importantly he cleaned up the area. Very satisfied and will use your services again. Asking for Ted of course. Thank you. Joy Francis.

  • Review 71 (2024-07-01 - Rating: 5)

    Brian Powell is the best. He came and completed the job . Thank you Brian. I would recommend him for all your HVAC needs.

  • Review 72 (2024-07-29 - Rating: 5)

    Randy was very professional and knowledgeable about what needs to be done. We put trust in him and your company.

  • Review 73 (2024-04-19 - Rating: 5)

    Omar and I think his name was Leon do an excellent job getting my pipe clogged with roots dug up and replace. They knew their stuff and got it done quick. Thanks so much foe getting my water flow back in order.

  • Review 74 (2024-12-03 - Rating: 5)

    Outstanding and friendly customer service. Mr. Robert service the water heater and furnace. Kept me well informed of services performed and sent pictures. Extremely professional and well aware of customer needs. I would highly recommend this company. I look forward to many years of service with this company.

  • Review 75 (2024-02-27 - Rating: 5)

    P Randy Treadway arrived timely, went right to work. Told us exactly what was needed and how to commence forward with our issue. He was friendly and did not waste our time and was professional in his skills. Thank you.

  • Review 76 (2023-06-26 - Rating: 5)

    Hands down best quality support service. Matthew knew exactly what was needed to fix my cooling issue and didnt try to sell me something I didnt need. Also gave me important information on preventative maintenance. He showed up exactly when my appointment time was scheduled & finished within the time frame. I would definitely recommend him & IRV for all of their services they offer.

  • Review 77 (2024-10-20 - Rating: 5)

    Both times have a window and I appreciated that they were available on the front end of the window. Service was prompt and professional

  • Review 78 (2024-01-31 - Rating: 5)

    They did a good job with the install. Everyone I spoke with was polite and courteous, but Melissa was truly amazing getting things worked out and my water heater replaced in a timely fashion. Thank you Melissa !

  • Review 79 (2023-07-23 - Rating: 5)

    When my A/C went out, I initially had an issue with IRV which led to some frustrations but the sign of a good company is how they deal with those types of situations and they completely turned around my impression of them with top notch responsiveness and support, led by Melissa, the Office Manager, and Matthew, the Service Manager. Those two exceeded my expectations and turned a 1 star review into a 5 star review. Excellent communication and excellent performance. I would definitely recommend. Thank you both!

  • Review 80 (2023-11-03 - Rating: 5)

    We had a water supply line break in front yard and of course when I turned the main water shutoff I had no water.Old galvanized pipe had broken and will need to be replaced. From meter to house. Which meant NO water at all. Randy with IRV came out , early I might add , to look at it and said the whole pipe would probably need to be replaced. Knowing we had a senior citizen living there. No water even for a day would be a nightmare. But he was able to repair the line so we now have Water and is all good until we can have the permanent repairs made. Awesome guy Randy and awesome company IRV.Great to find people that care about the other guy and not just the money.

  • Review 81 (2024-02-01 - Rating: 5)

    Malik was very professional. He showed up on time and after explaining what he was going to do he went straight to work without delays. He is knowledgeable and he was very patient in answering all my questions. I highly recommend him.

  • Review 82 (2024-08-11 - Rating: 5)

    Great service. P Malik dxed the issue and fixed it quickly. Was able to answer all questions. Will hire again.

  • Review 83 (2024-12-20 - Rating: 5)

    Always great service from IRV. Leon came out today to descale our tankless hot water heater. We’ve worked with Leon a few times and he is always on time, professional and a great guy!

  • Review 84 (2023-09-22 - Rating: 5)

    James, the technician from IRV Plumbing/Electric/HVAC was very professional, courteous, on time, and went above and beyond the call of duty. He not only tested the electrical outlets that I requested, but tested more! Come to find out some outlets didnt have any power to my surprise. He even checked the main breaker box to make sure they were functioning properly. He definitely knew what He was doing. A very experienced electrician. Hes a keeper and definitely needs to be commended for doing such a great job. IRV is #1 in my book and on a scale from 1:to 10 is a 12!

  • Review 85 (2023-12-14 - Rating: 5)

    I was pleased with the plumbing work Randy provided. He was able to fix the kitchen faucet leak and sink drain. Randy also corrected some of the plumbing under the sink that was not correct. I would recommend the company and the technician Randy. Both were very professional.

  • Review 86 (2024-06-24 - Rating: 5)

    I couldnt open the previous link you sent. But I think Robert was very courteous, professional and knowledgeable about the water issue in my yard. He told me that he would have to obtain authorization, so I hope that is soon, in light of the fact that my water bill is set to escalate dramatically.Would you notify me ahead about proceeding with the repairs, reason being I have been visiting with my sister in a rehab center almost daily. I will be available whatever dates and times you give me.Thanks for sending Robert.

  • Review 87 (2023-10-31 - Rating: 5)

    IRV Plumbing does outstanding work! It was easy to get an appointment, and it was all covered by my insurance. Rafael was prompt, conscientious, thorough, very kind and definitely knows what he is doing. He found and fixed some issues that I didnt even realize needed attention. Rafael went above and beyond and I plan to calling IRV Plumbing, Electric & HVAC for future repair needs.

  • Review 88 (2024-09-17 - Rating: 5)

    Anthony was great! He is a very smart young man. He was able to troubleshoot my issue and find a solution. He discovered something that no one else has been able to do. He deserves a raise! Great personality! Very professional! Very kind!

  • Review 89 (2024-09-21 - Rating: 5)

    He did an awesome job. Hes very detailed and professional.

  • Review 90 (2024-02-01 - Rating: 5)

    MALIK was professional. He asked lots of questions and took time to assess the problems we were having. He offered his professional suggestions and was honest about what we could expect. Im confident that he will see to it that the job is completed properly or delegate the job to get done.

  • Review 91 (2023-07-21 - Rating: 5)

    This is the second time we have used IRV, they are always extremely professional and get you scheduled and everything taken care of!Tray was are technician today, was on time, friendly, and did an excellent job. He explained everything and made sure our HVAC unit was serviced and running great! Made sure everything was clean.. we will continue to use this company for workers like this!Thanks!

  • Review 92 (2023-10-06 - Rating: 5)

    I’ve used this company before for repairs to my A/C unit in which the service was great. So I decided to use them once again for another A\C unit issue. Matthew came out and immediately pointed out the cause. In less than 15 minutes, our unit was back working properly. He was very professional and knowledgeable. I highly recommend there services.

  • Review 93 (2023-11-11 - Rating: 5)

    Anthony did a great job. He was considerate and made sure that he used foot coverings for his boots. He listened when we explained what was going on and resolved the issue in a very efficient manner and timeframe. Thank you so much!

  • Review 94 (2023-09-28 - Rating: 5)

    The technician was prompt professional and courteous. I really enjoy working with IRV Plumbing. All personnel from the dispatchers to technicians are thorough they follow-up and have a great since of integrity and great customer service. I highly recommend IRV Plumbing. Thank you.

  • Review 95 (2023-12-10 - Rating: 5)

    I contacted IRV Plumbing to conduct a cleaning of my Bosch tankless hot water system. Upon arrival, Randy immediately noticed a serious issue with the connecting pipes starting to leak and that we needed to install service valve kits that would allow us to actually clean the tanks. He was very professional and explained in detail as to the necessary steps required to make the repairs. He did a great job not only in the repairs/cleaning but also in educating me on the system itself. I highly recommend IRV Plumbing.

  • Review 96 (2024-09-23 - Rating: 5)

    Technical seemed very knowledgeable and very responsive! He was patient, and even though the material was all there, his attitude was very positive.

  • Review 97 (2024-03-06 - Rating: 5)

    This company blew my mind, they called me for a review, of service. I gave my honest opinion. She had me call my provider, and was willing to resolve this issue right away, and they did. Now that is almost impossible to find, in todays world. 5 gold stars.

  • Review 98 (2023-10-06 - Rating: 5)

    Malik W. did a fantastic job taking care of aplumbing need. He was very courteous and professional. I recommend asking for him.Anthony C. also did a wonderful job on the electrical and had a very keen attention to detail on the work in addition to being very kind, thoughtful and knowledgeable.

  • Review 99 (2024-09-25 - Rating: 5)

    Brian was very professional and knowledgeable. Completed the inspection very efficiently.

  • Review 100 (2023-09-29 - Rating: 5)

    Anthony is THE man! This company also has very professional staff who will work with you to coordinate the job. Couldnt be happier.Update! Anthony came for 2nd phase of the project and he worked through the late dark hours to ensure everything was perfect. Left the place spotless, and all work was A+. Amazing.

  • Review 101 (2024-01-07 - Rating: 5)

    2 10 warranty company paid for an IRV technician to drive 2 hours to check out a large tub with Jets.When I first reached out to IRV, I had the pleasure to speak with Cynthia. She was a wonderful, kind voice on the other end of line. She gave me all the information I needed after listening to the never ending story of this tub!Then Malik came to check out the tub. He was right on time which I appreciated very much. Malik was kind and easy going about all my dogs. He got right to work checking out the tub. I found him to be professional, knowledgeable and very respectful.Unfortunately the warranty company is using the report written as a way to get out of paying for the problems with the tub. Due to warranty companies response, I again called IRV and spoke with the manager Melissa. Another wonderful person who was willing to try to speak with 2 10 warranty regarding Maliks report- in spite of possibly having to spend an hour or more on hold!Wow! What a wonderful group of people working for this company! If only they were a little closer, I could see IRV being my go to for help.These folks are total gems and I appreciate their kindness & help!Best Regards,Heidi BehlingAn update: if a home warranty company sends these folks out...dont think they are there to help you. After the fact it seems they are definitely working for the warranty company whose only purpose is to NOT pay to fix things. I got permission from the warranty company (actually they suggested it) that I ask for a copy of the report from IRV. Personel at IRV forwarded the one little sentence that allowed home warranty to deny claim. When I asked for the whole report...I never heard another word from IRV. shame on them. Wouldnt recommend that you trust these folks.

  • Review 102 (2023-09-25 - Rating: 5)

    E Anthony Coates came out to my House to Check my Electric Box and Wiring. He Did a Fantastic job and was very Professional. He took the time to explain everything to me and make sure everything was working properly before he left. I would Highly Recommend this Company and this Technician 👍👍

  • Review 103 (2023-04-06 - Rating: 5)

    My home warranty company secured IRV PLUMBING to replace an inoperative sink disposal unit. Each person I dealt with at IRV was pleasant, responsive and helpful. The plumber was on time and completed the work to my satisfaction. I was very happy with the way IRV handled a few complications which arose from communication errors going from the warranty company, IRV and myself. They really were focused on ensuring that I, the customer, was satisfied with the outcome, which meant a great deal to me. It’ been several months now and I haven’t had any problems with the work. I would definitely use them again.

  • Review 104 (2023-10-31 - Rating: 5)

    Excellent, Excellent, Excellent!!! Rafael was on time and very professional, courteous and pleasant overall. He is very knowledgeable about his work. Rafael explained to me, the work that needed to be repaired to make sure that I would be satisfied before he began. I truly appreciate that. I highly recommend him!! Thank you for such a pleasant experience! I also would recommend IRV as well.Rudine Sellars

  • Review 105 (2024-07-15 - Rating: 5)

    James was very pleasant, professional and courteous. Got the job done right. Would definitely recommend him. Will also ask for him when we need services again.

  • Review 106 (2024-06-04 - Rating: 5)

    The technician Matthew came to the house for the annual AC inspection. He was punctual, reliable and honest with inspection. I very much appreciatedthe service.

  • Review 107 (2023-11-01 - Rating: 5)

    Did a great job on replacing my water line from water meter to house. Friendly & professional, they left with everything cleaned up and new grass seed with straw. Big thumbs up to Joe L. And Omar. Had good work ethics.

  • Review 108 (2024-01-02 - Rating: 5)

    He did an excellent job! Thanks!

  • Review 109 (2023-11-08 - Rating: 5)

    Randy did a great job with fixing our broken pipes and restoring water to our home. He was quick, communicative, and very detail oriented. Would highly recommend him.

  • Review 110 (2024-10-30 - Rating: 5)

    Ted was very professional and took time to explain my water heater safety features in language I could understand. I would like Ted to come back and do some upgrades with my kitchen sink and faucet in the near future. I find everyone at IRV Plumbing to be efficient, kind, and professional with great communication! Thank you for a great experience!

  • Review 111 (2024-01-26 - Rating: 5)

    We had to have our heating system replaced today and IRV Plumbing l, Electric and HVAC came out and did an AWESOME job. Jason with IRV explained everything that they were going to. The work was done professionally and in a timely manner. I would definitely use IRV Pumbing , Electric and HVAC again. Also, Jason was very pleasant and even cleaned up after they were finished. Camilo and Jason worked together for a job well done.

  • Review 112 (2024-02-19 - Rating: 5)

    Randy was excellent. He was friendly, professional, on time, and explained the entire process. Would highly recommend him and the company to others.

  • Review 113 (2023-10-31 - Rating: 5)

    Thank you for sending Matt out today. He is always very professional, thorough, and courteous. We really appreciate your services and highly recommend IRV for all HVAC, Electric, and Plumbing needs.

  • Review 114 (2024-05-27 - Rating: 4)

    Brian was knowledgeable and took the time to answer my questions. Replaced the blower on the ac. Hopefully it will last longer than 2 years.

  • Review 115 (2023-07-11 - Rating: 5)

    Joe was very friendly and informative. He really knew what he was doing, and explained what was happening in a way that I could easily understand. He was also extremely friendly and immediately put me at ease. We would recommend him to anyone at anytime.

  • Review 116 (2024-12-20 - Rating: 5)

    Robert was very informative and professional as always. His work was excellent, clean and neat.

  • Review 117 (2024-01-29 - Rating: 5)

    My experience with Malik at IRV was phenomenal. He was on time, very polite and completed his work thoroughly and efficiently. I would highly recommend!

  • Review 118 (2023-10-09 - Rating: 5)

    Melissa was extremely professional and efficient with confirming my claim and getting a technician assigned right away. The technician, Malik, was equally fantastic. He arrived early, communicated clearly, and completed the work perfectly in a very short amount of time. Overall, this was anamazing experience.

  • Review 119 (2023-07-17 - Rating: 5)

    Joe T. serviced our air conditioning unit today, and he was very professional and knew just what to do. He was respectful of our property and explained everything. We were suffering with no air for a few days and what a relief!! I would also recommend this company as the dispatch girl was very friendly and on top of the job, too. I didnt get her name. Use them!!!

  • Review 120 (2024-09-16 - Rating: 5)

    Randy did a great job. His experience in plumbing was obvious.

  • Review 121 (2024-03-20 - Rating: 5)

    I was very happy to see Malik because I knew that he would have been able to detect the issue and resolve it. I was able to use the hot water in one of the bathroom sink after he left. I hope that he is the guy who will come to take care any of the work to be done in the future.

  • Review 122 (2023-07-27 - Rating: 5)

    Excellent! Excellent!Excellent!IRV Plumbing- was !Malik W. Was our plumber- he was very customer friendly, greeted us properly, listened to what we shared, then he analyzed all the areas that needed attention. He completed the areas that he needed to-shared & educated us on what he did.We were very pleased! We will never call another plumbing company but- IRV plumbing-Charlotte, NCRespectfully,Dr. Bowles7/12/2023

  • Review 123 (2023-10-19 - Rating: 5)

    Malik was beyond amazing, knowledgeable, and professional. I have been having an issue with a gas line and low water pressure for months and had multiple different people/companies sent to my house from home warranty for them all tell me they cant help me and they dont know whats wrong. Malik came out and quickly figured out the issues and fixed everything. This company, and Malik, went above and beyond to help. Highly recommend.

  • Review 124 (2024-05-24 - Rating: 5)

    Randy was great. Honest, fair, and personable. You can tell he really cares about his work.

  • Review 125 (2024-02-23 - Rating: 5)

    Ted & Leon were great! They both answered all my questions and made sure I understood each steps in the process. I would recommend 10/10

  • Review 126 (2024-03-21 - Rating: 5)

    Great service start to finish solving our plumbing repair. Clear explanation of the issue and remedy. Highly recommend both IRV and Randy, our technician.

  • Review 127 (2023-05-03 - Rating: 5)

    James was very polite and professional. He talked over the issue and what he was doing to try to repair it. James respected my house and was very careful moving items around. IRV was very prompt with scheduling and letting me know if any issues.

  • Review 128 (2023-11-29 - Rating: 5)

    Excellent service. Very punctual. Business transaction was seamless and experience exceeded my expectations. Used for plumbing services for the first time, but definitely would consider for AC and electrical work if the need arises in the future.

  • Review 129 (2024-01-17 - Rating: 5)

    Tahleek did an awesome job of fixing our sink. Everything was completed in a timely manner and his professionalism was top notch. Would highly recommend.

  • Review 130 (2021-07-14 - Rating: 5)

    Service was quick and they cant me well informed. Surprised how quick I could have a tech out and to complete the hot water install. The tech was awesome. Worked hard and kept me informed through out the process. Also gave me options and show a high level of concern to do everything correctly, high standards and to my satisfaction. Paid a little extra getting the tank from them instead of purchasing my own for them to install. But liked the peace of mind of not only the work but the tank being covered if any issues arrive. Customer service friendly and professional. Highly recommend.

  • Review 131 (2023-11-14 - Rating: 5)

    Brian and his assistant was very informative and detailed with the problem going on with my system,he was also very respectful of the current home hospice situation with my dad and the nurses. He was very compassionate and got the job done!

  • Review 132 (2024-01-05 - Rating: 5)

    Professional service. Rafael was very respectful. He quickly fixed a leak from under the sink, cleaned ip after the job was done, explained what he had done. Thank you, Sir!

  • Review 133 (2023-10-22 - Rating: 5)

    He was very nice even though I was angry at him he was very patient and did my job . . I am very satisfied with him. Melissa and Ralph did help me get through this easily ..I will recommend this company to others and also I will like to thank Ralph and Melissa for helping me get through this

  • Review 134 (2024-04-17 - Rating: 5)

    A difficult job! Ted stayed with it for several hours! Should have been an easy fix. Ted gets high marks….! The grill still does not work …. It’s a manufacturing problem….

  • Review 135 (2023-01-18 - Rating: 5)

    Hristo is very professional. He communicated as to when he would be at our house by text and phone call. Prompt and efficient in solving our issues. Very helpful. I would highly recommend IRV Plumbing, Electric &HVAC. All of their staff were very helpful and provided us with prompt service to address our sewer issue. Thank you!

  • Review 136 (2024-09-25 - Rating: 5)

    Malik was very professional & did a good job.

  • Review 137 (2023-09-22 - Rating: 5)

    Rafael Severino of IRV Plumbing, Electric & HVAC was on time and explained in detail the problem I was having with my hot water heater. He explained what the next steps would be to repair/replace it. Rafael was so nice and professional during his visit and assessment.Thanks for a great customer service experience.

  • Review 138 (2024-02-13 - Rating: 5)

    Omar and Joel were amazing and very knowledgeable and professional!!! From start to finish, sewer, and water line replacement, they worked together like clockwork! You will be my Plumber from this day forward. Thank you, Eye, RV, plumbing.

  • Review 139 (2023-05-09 - Rating: 5)

    Tahleek did a great job with getting our faucet fixed in a timely manner! He was very informative about what he did to repair the faucet and what we need to watch for to make sure there is no longer any leak. I would recommend IRV Plumbing!

  • Review 140 (2020-11-03 - Rating: 5)

    Malik was a excellent technician, he replaced my tankless water heater. Professional, courteous, knowledgeable technician. Highly Recommended!

  • Review 141 (2019-10-29 - Rating: 5)

    IRV Plumbing came by way of my home warranty company. They responded immediately and arranged for my appointment quicker than I was ready to actually receive them (was headed out of town for the weekend).Chuck, the technician, was very professional and knowledgeable about the system. He taught me a lot about it while doing the repair. My system is pretty old, so I plan to purchase a new one with them as a result of their AMAZING service! Thanks so much for renewing my faith in GOOD service!! I appreciate it.

  • Review 142 (2023-07-08 - Rating: 5)

    I have to speak about my service tech. My service tech was name. Jason Sanders. He came on time. He looked at the system. He came back to the door, gave me a complete analysis of what was going on and proceeded to work. Came back and told me what the problem was and how we could address the problem. I like being thorough and I like being told exactly what the problem is so I will know how to handle it. I enjoyed my service with yall and most of all I enjoyed when the tech tells me exactly what the problem is without any hesitation. People need that when working with the company. Yes, I would recommend IRV to all of my friends and especially Jason. Hes an asset. Thank you

  • Review 143 (2023-12-16 - Rating: 5)

    The Tech did a great job diagnosing and pinpointing the issue while going through the correct channels to get the issue resolved. Everythings been working smoothly since the repairs.

  • Review 144 (2024-01-04 - Rating: 5)

    Fantastic Service. He went above and beyond what I expected. I wish all the other service industry people I interact with had the same level of dedication to their job as he did. Whatever they are paying him... it is not enough.

  • Review 145 (2020-12-23 - Rating: 5)

    Lamond did an Outstanding Job Today! He took care of my situation, he was thorough and very professional. He went above and beyond and explained everything in detail to me. When I called the company to get information I spoke to Melissa she was exceptional! These two employees are a great asset to his company! Job well done!

  • Review 146 (2020-06-04 - Rating: 5)

    Tony was awesome! He had a great personality, was professional and highly knowledgeable. Our gas fireplace was not functioning. He assessed the situation and provided us with options. He had great integrity and shared how we could start by cleaning the fireplace instead of buying a new fireplace outright. He cleaned the unit and it lit up perfectly!! Thank you, Tony!!

  • Review 147 (2023-11-01 - Rating: 5)

    Aaron did a excellent job!!! Very professional courteous and took his time answering my questions even when I asked the same thing more than once. Very patient and explained each step to me. Great job 👏

  • Review 148 (2021-10-06 - Rating: 5)

    I had a great experience with IRV Plumbing and specifically Robert Green who was the technician that came out to assist us. He was very polite, professional and patient with all my questions. He also did a very thorough job inspecting out water heater and making a recommendation on what our next steps should be. Would absolutely recommend IRV and I hope you get Robert.

  • Review 149 (2024-11-01 - Rating: 5)

    Brian arrived in a timely manner and was able to diagnose a possible fix for our heating issue. He was very professional, courteous, knowledgeable. Highly recommended.

  • Review 150 (2024-12-05 - Rating: 5)

    Robert did a great job today, unfortunately the job is not complete, but Robert explained what the plan was moving forward to complete the job. Robert is a true professional and is very knowledgeable at his job!

  • Review 151 (2023-05-10 - Rating: 5)

    Randy was awesome. Friendly, courteous and explained everything he was either doing or going to do. He noticed something extra on the invoice which wasnt needed and saved us some money. Highly recommend this business.

  • Review 152 (2021-09-29 - Rating: 5)

    Our technician, Tony, was very professional and efficient. He provided us with lots of tips and advice after the job was complete so that we could confidently understand how our new water heater functions. Very pleased with the work and customer service for the job and those we spoke with on the phone leading up to the task being complete.

  • Review 153 (2019-12-31 - Rating: 5)

    Jeremiah at IRV provided us with outstanding high quality service getting our hot water heater running and addressing other plumbing issues during a critical time (over the Christmas holidays rescuing us from issues that could have really put a damper on the season). He was professional, knowledgeable and thorough. He was also super patience with all of my questions and just a joy to work with!!! I have extremely high expectations and Jeremiah met them when so many others have not.

  • Review 154 (2019-11-12 - Rating: 5)

    My experience with IRV has been top-notch. Scheduling was easy and convenient. Chuck, our technician, arrived promptly at the beginning of our appointment window. He confirmed what he was going to assess during his appointment. After his inspection, Chuck talked through what he found by providing explanations for recommendations and course of action. All of his notes were typed up, which he sent after the appointment. This was very helpful. I felt no pressure to act immediately or that I was forced into any agreement.I will highly recommend IRV based on my experience.

  • Review 155 (2023-11-24 - Rating: 5)

    Randy did great work at my house and I’m very impressed on how professional he was. I highly recommend him for any job in his field. Thanks!👏🏿👍🏿

  • Review 156 (2024-01-16 - Rating: 5)

    RANDY TREADWAY did amazing! Polite and professional and tolf go md what to expect. Also gives gave me a few recommendations to consider. Hed A+ in my book!

  • Review 157 (2021-10-15 - Rating: 5)

    Tony was an absolute pleasure to work with. Due to issues involving my HOA and property management company, I had to reschedule a couple of times. Tony was sure to assist with that process and managed to juggle some things around to make me top priority as I had no hot water. He kept me as informed as possible throughout the entire process. He made sure I understood what he was doing and why. I was very appreciative that he followed up after the work was done to make sure that the new water heater was working properly. I highly recommend IRV Plumbing to anyone in need!!

  • Review 158 (2021-06-18 - Rating: 5)

    We had wonderful experience with IRV plumbing and loved our plumber, Tony! Tony was knowledgeable, reliable and considerate. As recent first-time home buyers, he was especially helpful and patient with explaining everything and also walking us through our options and personal needs for getting a new water heater. The IRV team was responsive and service-oriented. Highly recommend!

  • Review 159 (2022-02-10 - Rating: 5)

    KG came out and put a big smile on my face and fathers. He made sure he hit all pointers in our request. He is awesome and very good at his work. Nicole treated me well in the office. I would highly recommend those 2 when using this company.

  • Review 160 (2019-12-07 - Rating: 5)

    Tommy arrived and resolved my leaking faucet and toilet issue. He was professional and knowledgeable and very nice. I was grateful that I could get an appointment within 1 day of calling. The schedule was also very nice. They confirmed the appointment by email and called 15 minutes ahead to say he was on his way. I will always call them in the future and ask for Tommy.

  • Review 161 (2022-09-21 - Rating: 5)

    Randy came out, was very informative and supportive of my situation. Was able to help me get a faster call to have my utility lines marked so we can dig my new water line. Was very upfront and honest about everything. Could not recommend him more

  • Review 162 (2023-12-14 - Rating: 5)

    Randy did an excellent job while at my home checking my hot water heater. Very professional I am sure you are glad to have an employee like him.

  • Review 163 (2024-03-18 - Rating: 5)

    Ted was absolutely wonderful. Very professional. Explained the process and he completed and finished the job he was here for. Very very satisfied. Thank you for sending Ted.

  • Review 164 (2023-04-04 - Rating: 5)

    They are very professional, work with schedule to arrive at convenient times. They are fast with repairs and getting parts. They also give photo of the work truck and person who will be coming to your home. This was the first time in using this company so the photos helped. Great company!

  • Review 165 (2018-06-08 - Rating: 5)

    IRV was wonderful. I got an appointment in a timely fashion. The electrician was running late, but they gave me a call to update me. Nate was great. He was professional and efficient. He gave a written estimate and was able to do the work during the same visit. He was so nice that my dog even warmed up to him. Excellent experience

  • Review 166 (2020-11-03 - Rating: 5)

    Tony came out to our house in Pineville to help diagnose an issue with our gas fireplace. We got a call on Monday to set up an appointment and he was able to come out the next day to make repairs. Tony was upfront and honest about the work that needed to be done and the potential costs. He took the time to explain everything he was doing and you could really tell he was passionate and knowledgeable about what he was doing. He got our fireplace working and we couldnt be any happier with IRV. Definitely recommend!

  • Review 167 (2024-01-13 - Rating: 5)

    Brian came out quickly and was able to get my heat back on even though a part has to be ordered. I still will have heat!! Great fast service!

  • Review 168 (2024-06-04 - Rating: 5)

    From the warranty company there was a big miscommunication so now other of our faults . I talked to him this time and we understood ! He was great . Hopefully we all set as he says ! Thanks Rapheal!

  • Review 169 (2024-06-07 - Rating: 5)

    Malik was ultra professional and completed excellent work. We couldn’t ask for a better company or employee to work with.

  • Review 170 (2024-08-31 - Rating: 5)

    Nice guy. Great electrician! Amazing knowledge. So glad he came over today.

  • Review 171 (2023-12-02 - Rating: 5)

    Came when no other company would come out to service my emergency call Very professional, took his time explaining how important to handle food that shouldn’t go in the drainage, what to use to clean the drainage to keep the bacteria out…. yes I will use this company again. Thank you

  • Review 172 (2021-09-08 - Rating: 5)

    I had some serious plumbing issues!When Tony arrived, I had a huge spider on the side window by the front door and he was nice enough to warn me when I opened the door so it wouldn’t crawl inside and he got rid of the spider for me!I was so thankful because I do not like insects!!!Tony was on time, wore his mask the entire visit and was professional, personable and very knowledgeable about his job. He took his time to find out from exactly what was going on so he could professionally assess the situation and try to fix it. Tony kept me informed as to what he would be doing, the noise I could expect to hear and explained in detail what was going on with my plumbing issues.I would definitely recommend this company and especially Tony!Thanks again!!!

  • Review 173 (2024-07-03 - Rating: 5)

    Anthony did an excellent job.He was very friendly and very professional.

  • Review 174 (2018-06-12 - Rating: 5)

    This was our first time using IRV Plumbing & Electric and they really impressed us! Denna recorded our information correctly and got us scheduled quickly. Nate came on time and made sure he understood exactly what we wanted; he performed expeditiously and conducted himself very professionally at all times. It was a reasonable price for the services performed. We will not hesitate to call again and highly recommend to others. Next time we may try their plumbing services!

  • Review 175 (2023-09-26 - Rating: 5)

    I was very pleased!!! with the work they did! on my AC unit Camilo and Jason was very professional and kept me informed on everything as they where doing it. Jason kindly cleaned up my floors after the repairs was finish!!!Thanks guys!!!

  • Review 176 (2019-11-27 - Rating: 5)

    Jeremiah was fantastic. He came to clean and tune up our gas fireplace. He was an enjoyable person to have in our home, which matters a lot to me as a customer. In addition, he was thorough, knowledgable and because of that I felt a lot of trust in the quality of work he provided us. I was a little less impressed in the office and believe they could have done a much better job of: conveying a sense of confidence that they really are experienced at this particular service; setting appropriate expectations regarding the cost. I spoke with two different people and still just barely kept the appointment. Had any other company been available, I would have cancelled and gone with another provider. It was, indeed, much more than Id expected based on the average market price for that service. However, again, I believe that I received better than average service from Jeremiah. This alone is enough to make me a repeat customer next year.

  • Review 177 (2024-02-19 - Rating: 5)

    Bryan did such a wonderful job. Extremely thorough and helpful in explaining all my question. He exceeded all my expecting. Thanks again, Bryan

  • Review 178 (2023-11-07 - Rating: 5)

    The company accepted the job and contacted me the day before and the morning of the appointment with technician information. He arrived on time and completed the job within a timely manner, would definitely use and recommend the company to anyone!!

  • Review 179 (2019-04-03 - Rating: 5)

    Tony W did an excellent job on installing a new water tank over the weekend. Very professional and knowledgeable young man. He was able to complete the job in a timely manner. We can’t say enough how great the service was.

  • Review 180 (2023-08-17 - Rating: 5)

    The Electrician who worked at our house today was knowledgeable, patient, and diligent in trying to find the problem.He was also very personable. The type of employee you would want representing your company.

  • Review 181 (2017-11-27 - Rating: 5)

    I had been shopping fireplace replacement for a while. A few competitors came to the house and took measurements but never followed up. I was referred to IRV and specifically Garry. Garry came to my home the following day. He was very personable and really cared about what we wanted. Garry gave me an estimate that day while still at my home. We agreed to do business and he said it would be about a week to get the parts and get on the schedule. To my surprise, I got a call a couple hours after Garry left to schedule my installation for the following day. The fireplace looks great and we got all the features we wanted for a very fair price. I highly recommend this company.UPDATE: I used IRV for a clogged pipe in my kitchen that another guy couldnt solve. Leon arrived early and solved the problem in about an hour. I am a customer for life. Good job IRV!

  • Review 182 (2024-03-08 - Rating: 5)

    HVAC field Supervisor Matthew Albritton,arrived at my home on time and ready to service my home, he checked the electrical system and the furnace unit and everything and also checked the compressor unit outside, Mr.matthew explained everything and told me what needed to be done, Mr. Matthew was very nice and professional thank you

  • Review 183 (2017-12-28 - Rating: 5)

    Excellent Service. Scheduled appointments for electrical and plumbing on the same day and they were very accommodating with scheduling the appointments together. Michael come out for electrical and Garry come for plumbing. Both were on time, did exceptional work and did the work for a very fair price. Would definitely use IRV again and especially Michael and Gerry. Thanks for the great service from beginning to end!

  • Review 184 (2019-01-08 - Rating: 5)

    IRV completed work at our home (on our fireplace) back in November. We had some concerns with that work which needed to be addressed. A supervisor by the name of Leon came out to our home and performed some additional work to try to correct the issue. He was professional, knowledgeable and provided excellent customer service!! Yesterday I had the pleasure of speaking with the new Office Manager, Melissa, who was able to provide a final resolution to the situation today. Once Melissa was made aware of the outstanding issue from November she sprung into action and was able to quickly get it resolved - she had it taken care of in less than 24 hours! Because of the service we personally received from Leon and Melissa I would highly recommend IRV!!!

  • Review 185 (2018-11-28 - Rating: 5)

    We recently found out we had several gas leaks at our home and we called IRV Plumbing to do the repairs because we had used them before for plumbing issues and they did an amazing job! Fixing the leaks and testing for any other leaks was a multi day process that involved long hours each day at our house and the technician they sent out, Tony Williams, made the entire ordeal pleasant and painless. He could not have been nicer but not only that, he is extremely knowledgeable and informs you every step of the way what he is doing and why. He was professional and courteous from start to finish, never once complaining or asking for anything. He worked 8+ hours at our house 3 days in a row without taking a break, was always on time and cleaned up every day any mess he had made. He was always smiling and pleasant even though he had to be exhausted and his work was impeccable! At the end we had heat and hot water and our gas appliances and fire logs worked with no problems. We now feel safe thanks to Tony and another kind and professional technician that came out to help one afternoon, Leon Carver. IRV should be so proud to have technicians like Tony and Leon who go above and beyond to do an excellent job because they care about their customers. We will only use IRV plumbing and will always request Tony Williams to do any work at our house! IRV Plumbing you have a gem in this young man ... hold onto him!!!