Roto-Rooter Plumbing & Drain Service

Located in Champaign, Illinois

Address: 1304 Anthony Dr, Champaign, IL 61821, United States

Phone: +1 217-866-1949

Rating: 4.8

Services

On-site services
Online estimates
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-26 - Rating: 5)
Tim, Dustin, and Aaron make an awesome team. Tim shows up and sees I have a huge issue. So, Tim picked up the ball the salesman dropped. He understood I was upset that the ball was dropped. When I apologized to him because it was not his fault he told me to be upset because the situation deserves it. Tim is so very very understanding. He called Aaron, and Aaron sent his team out. Devon did his part Saturday, Dustin started his part Sunday, Tim kept popping by to check progress, and Aaron kept checking in over the phone all weekend. Then Tim and Dustin started investigating more on Sunday and found out it was a bigger issue but they did not give up on finding the source. Monday morning Aaron was on site checking progress and making plans with Dustin of how he wanted him to proceed and coordinating Tim coming out and jetting the line repairing the line, the communication is Awesome. Tim has come over and seen this job from beginning to end. Dustin has worked all day I mean all day. The dedication of this team is just incredible. I have I love the customer service from these guys. I will call as long as I can have this team again!!!

Review 2 (2024-11-23 - Rating: 5)
Great! Wonderful customer service. And wonderful pricing. They don’t only care about the quality of work that they do but also caring about the customer.

Review 3 (2024-12-17 - Rating: 5)
Cody was great! The service was amazing and quick.Definitely recommend using them!

Review 4 (2024-10-23 - Rating: 5)
Blaine was very knowledgeable and completed the work in a timely manner with the utmost professionalism. He was kind and courteous.

Review 5 (2024-09-24 - Rating: 5)
The two roto-rooter plumbers were fantastic! The problem was solved within a couple minutes. I am so pleased with their work and professionalism.

Review 6 (2024-11-06 - Rating: 5)
Roto-Rooter did a great job. The told us what they were going to and did it. It was quick and complete.

Review 7 (2024-08-20 - Rating: 5)
These guys showed up dressed with shoe covers and gloves ready to work. They were professional and friendly. They got the job done.

Review 8 (2024-07-31 - Rating: 5)
Team was very professional as well as informative. Once the problem was diagnosed it was resolved expeditiously. I would recommend Roto-Rooter .

Review 9 (2024-10-31 - Rating: 5)
Blaine was great, straight forward, and honest guy. Glad he came out to help

Review 10 (2024-12-09 - Rating: 4)
Knowledgeable, efficient, did leave a bit of a mess but got the shower running so it’s fine

Review 11 (2023-09-27 - Rating: 5)
We had Jason Shields come to our house for a simple service call and he was able to accommodate our needs and even more. He gave us advice on how we can get the house running as efficiently as possible. We ended up getting much more work done that we didn’t realize needed to be done. As first time home owners he walked us through how to care for the plumbing of your home. I would recommend Roto Rooter 100%, and if you can request Jason Shields, do it!

Review 12 (2024-11-02 - Rating: 5)
Cody was great! Quickly found the problem and recommended a fix.

Review 13 (2024-08-24 - Rating: 4)
Our appointment went as scheduled. The issue was resolved quickly and professionally

Review 14 (2024-11-07 - Rating: 5)
Arrived on time and got my drain cleaned promptly!

Review 15 (2020-07-08 - Rating: 5)
They did a wonderful job! It was late in the evening when we called and they still came and did a very thorough job. Vincent was very courteous and knowledgeable. He was able to clear our sewer line, which was blocked pretty bad abd took several attempts, and then unclogged the drain. Even though the whole process was about two hours and started at 11pm, he was very patient and professional. Plus, the price for the work he did was very reasonable. I highly recommend.

Review 16 (2024-10-22 - Rating: 5)
Excellent service. Explained everything up front. Thank you!

Review 17 (2020-07-31 - Rating: 5)
Update: We made a second call due to a leaking toilet. The technician Kevin who came out was awesome. He was very friendly, helpful, and fast! He diagnosed and completed the work in under an hour, and took time to explain the issue and the factors that caused it. Cant recommend them enough, they have been fantastic both times we called.Excellent technician replaced our water heater. Very professional and informative

Review 18 (2018-07-28 - Rating: 5)
Blaine came out 2 hours after calling for a Saturday appointment. Fixed all my issues in less than 45 minutes. The price was very reasonable and he was very knowledgeable and informative. I just bought my first home and you will definitely be my go to service for all future needs. A+ for service, convenience and quality!

Review 19 (2020-10-25 - Rating: 5)
This was an after hours repair on the weekend. Everyone I spoke to was very polite and professional. I appreciate the customer service so much. We got a text with a photo of the technician, Lucas, so we knew who to expect at the door. The young man wore a mask without us asking. We knew costs up front, before repairs were done. I am very happy with the service we received. A+

Review 20 (2019-12-30 - Rating: 5)
Ron came out and was great. He had our issue taken care of in an hour. The whole company was super personable. If we need service we will definitely call them. They called before they came. They sent a text including picture of technician & his info. 5 stars.

Review 21 (2024-09-06 - Rating: 5)
I have used this service several times, and had great results. Their prices are very reasonable. Their staff is knowledgeable and friendly. I would definitely recommend.

Review 22 (2020-10-14 - Rating: 5)
We had a wonderful experience! They were understanding when we needed to reschedule and got us a quick reschedule time. The tech was great. He explained everything to us and was very respectful. Would definitely use them again.

Review 23 (2021-09-13 - Rating: 5)
Roto Rooter was able to fix a leak from our master bathroom going into our basement bathroom. I connected them on Sunday and the issue was solved by midday on Monday. Also, we had them take care of the restoration from the mold that had started to develop due to the leak. Overall, Scott and Jim were great to work with. I’m pleased with our experience and the cost of the project.

Review 24 (2021-05-28 - Rating: 5)
Scott, the restoration specialist, was very professional and personable. He explained things in great detail. The workers Logan and Erick were quick and did excellent work. We are pleased that Roto-Rooters service is available in our area now.

Review 25 (2020-02-18 - Rating: 5)
We would like to say thank you so much to Randy! He has completely changed our thoughts about this company. He personally came out and talked with us about how to fix the issues we’ve been having. Because of the courtesy of Randy we have already set up an appointment for them to fix our back sinks as well. We look forward to having a great team be our business and personal plumbers! Thank you again Randy!!

Review 26 (2020-12-19 - Rating: 5)
James was amazing! He came out, inspected our sink, and eventually ended up locating a clog that we never would have found ourselves - and no amount of drain solutions would have fixed it! He was pleasant the entire time he was working & took the time to ask if there was anything he could help us with while he was here. So thankful for his help & we will be personally asking for him again should we need Roto Rooter to come to the rescue again in the future!

Review 27 (2020-02-04 - Rating: 5)
They arrived on time, even called to set the appointment to an earlier time. The materials used were better than the original. The technician did a great job. Very personable and polite. Also very knowledgeable about his job and the materials needed to complete the job. When the job was completed, he cleaned up the area where he worked.

Review 28 (2019-12-25 - Rating: 5)
Had a main line clog on Christmas Eve. Called another company but they were closed so I called Roto Rooter and made an appointment for later that evening. They showed up on time and the technician was very friendly, efficient and thorough. He had my system back up and running within a half an hour. He explained everything to me and made sure I was completely satisfied.

Review 29 (2020-08-12 - Rating: 5)
Called and within a couple hours I had someone at my home, Vincent was very friendly and professional explained everything and answered all my questions. Was done with his job fast and did a great job. I had a great experience using roto-rooter.

Review 30 (2021-08-15 - Rating: 5)
Suddenly had a floor drain backing up on a Sunday when the washing machine drained. Plenty of laundry to do…so I called Roto Rooter. Surprised they offered to have someone at the house in a 2 hour window (2-4pm) on a Sunday. No premium service call cost which also was surprising. Was told the issue would be diagnosed and then I could choose to proceed or hold off with a quote good for 30 days in case I wanted to look at other options.Chris arrived within the time window as described. Very nice guy, did exactly as described above. It was a simple job to Chris, he was in and out within an hour including diagnosing, working the drain snake, cleaning up, and dealing with payment.Work is guaranteed for 3 months. Would definitely call Roto Rooter again.

Review 31 (2021-03-11 - Rating: 5)
Blake Fry came out and fixed our issue quickly. He explained the problem and gave us several options for services he could provide. He was helpful and professional. We couldnt be happier all was repaired in less than an hour at 9:00pm on a Wednesday night.

Review 32 (2021-09-10 - Rating: 5)
Jim was great. He called as he was able to come early to the appointment. Worked out well because he got more than he bargained for with our pipes. Thought it was just a corroded pipe that needed replaced. So much more. Our drain pipe was fully clogged. As in backing up into secondary drains. No idea how any water was actually going anywhere. He thought he would be done by 6ish...He finally left at 10:00 pm. Jim was great. Gave updates, let us know what was happening, and kept the cost to a minimal as possible.

Review 33 (2020-10-14 - Rating: 5)
Technician Vincent was very helpful and informative. He quickly got our sewer pipe unclogged and explained the probable causes. He also made suggestions on how we might be able to avoid future problems. I appreciated his knowledge and professionalism. He did a great job.

Review 34 (2019-06-04 - Rating: 4)
Roto Rooter was really great! Their service guy looked at the plumbing problem I had & he told me what needed to be done & gave me a quote on how much it would cost. He gave me some options to choose from & told me that they have financing available too! He was very informative & very helpful! I will definitely be calling again to use their services!

Review 35 (2019-11-02 - Rating: 5)
Robert was very helpful and worked hard to save me as much money as possible for my expensive repair. He also continuously worked hard to try and fix my issue even when it didn’t turn out to be what was originally thought, without adding a a lot of additional fees for his time etc. I appreciated his patience, reassuring and positive attitude and his help in getting my very old bespoke plumbing back online.

Review 36 (2019-02-06 - Rating: 5)
Great service, same day complete installation. Super polite and efficient. Amazing workers. An Randy was very informative on my problem, what we would need to do to fix it and they worked around my pool. Thanks so much.

Review 37 (2021-08-17 - Rating: 5)
I was in a bit of a mess! Water heater was leaking all over the place and we had no direct shut off to it, only the main shut off in the house, and weve got a baby. They got me right in to the schedule and were able to service a mobile home setup, whereas another company wasnt and didnt bother telling me until the tech was 20 minutes past when he said hed be here and didnt bother to tell me hed been called back until I checked in with him. Roto Rooter sent out their tech Jeremie. He was so friendly and got everything taken care of without a hitch!! SOO THANKFUL for them and will DEFINITELY call them back if I need the help in the future. Their dispatcher Mary Ellen was super nice as well!!! 100% A++++ Service

Review 38 (2021-09-12 - Rating: 5)
I had roto rooter come out to help unclog my bathroom drains. I was lucky enough to get Vince assigned to my job. Vince was on time and sent me a message prior to arrival. He was courteous and professional. He helped explain the services I needed and walked me through the whole process. He updated me several times while he was there and even put all of my things back under my sink for me when he was done. Vince went above and beyond and solved my drain issues. Would highly recommend requesting Vince if you need Roto rooter services.

Review 39 (2020-03-06 - Rating: 5)
Service Tech was very courteous and Professional. Made sure to check other items that may have been causing the issue he came to fix instead of just fixing the issue at hand to ensure it doesnt happen again. Was very thorough and was kind enough to look at and repair another minor issue I was having in a different area. Highly Recommend this Company.

Review 40 (2018-08-13 - Rating: 5)
Roto Rooter showed up for an estimate the day I called and was able to complete the job the next day. Jason was personable and explained every aspect of the work to be done. He wrote up two separate estimates for the jobs. He was able to fix the problems and everything works fine. Jason was honest and did a great job. I highly recommend him to do your next plumbing job.

Review 41 (2019-03-25 - Rating: 5)
Even though the appointment date was incorrect, I called Sunday for a Monday appointment, and the time for a tech to arrive kept changing from 8am-10am; then from 12:30pm to 2pm; then to sometime before 3pm; the tech who was sent, Koy, was wonderful! He was friendly, kind, was great with my dogs, was very knowledgeable about what pipes went where (I had a clogged pipe leading out of the washer,) and worked hard and quickly to remove not one, but two clogs. Then he gave advice on how to get into the small pipe where the clog started. He is amazing, and didnt waiver from his quoted estimate.

Review 42 (2019-11-02 - Rating: 5)
Seth was amazing. Came to my house at 11pm at night and went right to investigating my issues I was having. He was informative and fixed the problem (tree roots in main line) in under an hour. Talk about great work and great customer service.

Review 43 (2021-03-16 - Rating: 5)
Roto Rooter did an amazing job from the restoration and clean up that they did in my basement to all of the leaks they repaired along with the kitchen drain reroute to the sewer line. Everyone was professional and courteous and explained what was the issue and how they were going to get it fixed. Thank you so much for a job well done!

Review 44 (2019-12-10 - Rating: 5)
Seth was a very nice and friendly guy! He gave me a reasonable quote for some work. The issues I have are pretty bad and in my eyes, intolerable, but he did it like it was no problem all while assuming me its no big deal! 😊 he got 2/3 done and the last was not his fault at all for not being able to do. He spent nearly 3 hours at my house. A+ thank you very much Seth.

Review 45 (2021-07-27 - Rating: 4)
Serviceman was nice, very polite. He listened to me. He was a bit messy. We ran into some frustrating issues that made him get a little flustered. He never lost his cool though. Finally jumped all the hurdles and fixed the clogged drain,I would call them again…

Review 46 (2021-10-12 - Rating: 5)
After an incredibly frustrating few weeks trying to schedule someone to come fix the flange and waste pipe and get the toilet reinstalled, these lovely folks came to my rescue! Professional and kind and SO MUCH more responsive than any other company I attempted to call. Couldn’t recommend them more.

Review 47 (2020-12-10 - Rating: 5)
They were a little pricy, but I’ve had terrible contractors in my home for the last few months... I’m glad we’re blessed to afford Roto-Rotor. The guys were very nice and super-professional! You get what you pay for... and this time we paid for the best! Thank you for being professionals. It means a lot this day and age!

Review 48 (2019-12-23 - Rating: 4)
Blane came in a timely manner and we discussed the problem before he jetted the sewer drain. After which we discussed installing an outside clean out. Randy came and we set up a dig day. When they were done digging I wanted a camera run through so that I could inspect the rest of the run. After which Randy said it needed to be replaced. I checked with my insurance to see what my policy covers. Now I have a copy of the coverage.There was a lot of roots throughout the length of the pipe. So we are disappointed that the tech quits as soon as the water starts moving and not continue. I’ve looked at the video several times now and do not want to make a decision on replacement until it’s clean throughly and camera ran through again.

Review 49 (2020-11-29 - Rating: 5)
Easy to schedule an appointment. We called Sunday around noon and had someone at the house within a couple hours. Our technician, Andrew was super professional and helpful during the whole process. I highly recommend Roto-Rooter for all your plumbing needs.

Review 50 (2021-04-14 - Rating: 4)
This was the only business available at the time to take a look at my ejection pit/sewer system when it was backed up in my basement. They have text/email messaging, and call when on the way. The price was a little high and my initial appointment had to be rescheduled (due to plumber running behind schedule) which is why I only gave 4 stars. Otherwise, I would definitely consider using this business again.

Review 51 (2021-08-20 - Rating: 5)
Our sump pump stopped working during a major rain storm. Roto-Rooter came to our house quickly, and their plumber installed a new one the same night we called them. They worked closely with us to remove the water damaged floors and drywall so black mold would not occur. Their fans dried everything out, and they removed all of the debris efficiently and quickly. We appreciate their responsiveness and work during a stress-filled time.

Review 52 (2020-01-02 - Rating: 5)
Vincent was our technician. He kept us informed of his time to be at our house. He was very informative,and knowledgeable of our problem. We were very pleased and will call for Vincent at Roto-Rooter if needed in the future.Thanks David and Diane Good

Review 53 (2020-02-16 - Rating: 5)
I am so glad we called Roto-Rooter! We had a bad leak from our pipe coming into the house from the well. The serviceman, Coy, made quick work of it and back in business. He also advised that we have 6 months of guarantee in the work against any leaks or problems. So happy all around with the whole experience. Would highly recommend them.

Review 54 (2019-12-24 - Rating: 5)
As a landlord, I sometimes need a plumber to address a situation quickly. Roto-Rooter is usually able to get to the house/apartment within a few hours and almost always the same day. They have excellent customer service as well. I highly recommend them!

Review 55 (2019-11-08 - Rating: 5)
I just wanted to recognize technician Chris P for a job well done! Great communication and pride of work. Sent a picture when done since I was not at home when he completed the work. Kept the work area clean and you can tell he takes pride in his work! Even took the time to cut PVC with a handsaw since he knew the baby was sleeping upstairs.

Review 56 (2019-09-13 - Rating: 5)
Vincent came out within a couple hours of us calling. He was quick, polite, and funny! Explained their 7-day warranty and was on his way. Will definitely use Roto-Rooter again!

Review 57 (2016-08-11 - Rating: 5)
We had a broken drain and a sink that needed all plumbing, a faucet to be installed and a drain basket. We had no clue where to even start. I called roto rooted plumbing and scheduled a plumber to come to my house the following day between 1 and 3. He came around 1:30 and they called me to let me know he was running late, but he wasnt at all. He was still in the time frame given to me. His name was Craig and he was so awesome!!!!!! He fixed a broken drain behind our wall and completely hooked up our sink. His quote before the work was higher than whY he charged. I truly felt he was honest about the charges and his work was superb!!!! Im so glad I went this this company. Craig is the BEST!!!!

Review 58 (2020-05-08 - Rating: 5)
Service call was scheduled very quickly, I had very tough floor drain issues in an older house. Brian the service tech went the extra mile to get everything working with no extra charges. Polite, professional, excellent service. I can not recommend strongly enough! Thanks again for your service!

Review 59 (2020-08-24 - Rating: 5)
Badly clogged toilet on a Sunday. Requested service through the website, and had someone out right on time, with great communication on their end. The technician listened carefully and patiently as I explained the problem, and then took thoughtful and calculated steps to fix it. He was a consummate professional, and I would highly recommend.

Review 60 (2020-10-05 - Rating: 5)
KUDOS & Positive Review for Randy Shannon & Roto-Rooter!I purchased my home 4.5years ago and little did I know the plumbing nightmare that awaited. Last year I had to get part of the line replaced, this year another part of the line replaced, and now just last week the line completely re-routed & lift station put in basement to finally fix the problem. Roto-Rooter and all the guys that have been out here (under direction of Mr. Randy Shannon) have been professional and done a GREAT job. I am not going to price on this review because it is different based on the circumstance but let me say this -they get the job done. Randy is great about customer service/follow up and not stopping until the mission is complete. Quality & experience are not cheap; its just that simple. Thanks to Roto-Rooter I should be good to go and never have to deal with this nightmare ever again.Thank you.

Review 61 (2021-11-13 - Rating: 5)
Elijah was kind, courteous and thorough. I had a late night issue and Elijah drive over an hour from his previous call to my house. I know he must have been tired after such a long day, but he treated me like I was his first customer of the day. Thank you, Elijah!Karen

Review 62 (2024-10-18 - Rating: 5)
Very friendly and knowledgeable. On the other hand $514 for 30 minutes a bit extreme on Roto Rooters part.

Review 63 (2020-10-09 - Rating: 5)
Kevin drove 1 1/2 to help us with this clogged line. Called 30 mins before he got here and was on time. He did a great job and was professional. Poor guy got covered in water but still was professional (I let out some #&@*!× words) even though he was wet. Cleaned up his equipment and left no mess. Will definitely use them again!

Review 64 (2019-12-24 - Rating: 5)
I would really love to give more stars than five. Vincent was so professional and knowledgeable and very personable when I would ask questions he gave me answers that didnt go over my head and he explained everything in details that I understood and he made sure I understood what he was doing.Vincent made sure everything was in working order before he left and being the day before Christmas he came and solved my plumbing problem and now I can enjoy a good Christmas without worry.Roto-Rooter is always my first go to with any plumbing problems and today reassured me that I made the right decision to always trust Roto-Rooter.

Review 65 (2020-02-25 - Rating: 5)
As soon as I knew that I had a major clog, Roto-Rooter was the first service provider that came to mind. Ron gave me a call soon after I had called the general number, late on a Sunday night. Ron was very helpful and professional. I didnt ask for service that night but knew I would need it soon. Ron set things into motion for the following morning. Next, I spoke with Kathy. She too was helpful and professional. At some point, I missed a call from Karen (my fault, ringer off). Had I not missed her call I would have been helped sooner. Seth called about 20 minutes to arriving. I also got a text message with a picture of Seth before he arrived. Guess what? Seth was helpful and professional. We discussed my plumbing issue and available options. No nonsense. Seth fixed the problem and represented Roto-Rooter very well. I highly recommend Roto-Rooter.

Review 66 (2017-11-30 - Rating: 4)
Our guy was Joe and he was very nice and answered all my annoying questions. They were 2.5 hours late to get here for installation and didnt leave till 7:45 but he was super nice despite being obviously exhausted. Id recommend them to anyone especially over Redbird Plumbing. The are also out of Champaign and did not charge extra to come to Normal.

Review 67 (2018-06-26 - Rating: 5)
Fast and efficient, Donnie is a great tech, he was there within 2 hours of calling. Maybe a little steep on pricing but when you have S#*% t coming up in apartments ,,,it was a bargain. Definitely will use them again.

Review 68 (2021-03-21 - Rating: 5)
My elderly father needed help with his toilet and sink which were backing up late at night. I called Roto Rooter and had wonderful service from the call center who routed my request and the plumber who took my request. I live in another state and I cant be there to help my dad with these things so I am very thankful that Roto Rooter was there to help him out. He was also very happy you could help. :) Kudos to you Blake! Bless you and stay safe!

Review 69 (2020-02-12 - Rating: 5)
Wade was excellent! He explained every detail to me and provided me with options to ensure that I could make an informed decision. He was quick yet efficient and the service was not costly! I appreciate you all

Review 70 (2019-05-30 - Rating: 4)
I called first thing in the morning and even though iur original ETA got pushed out they made sure to fit us in before the day was over. The tech that came was extremely nice and apologetic for being later than expected. He did a great job and didnt leave until he was sure the job was done.

Review 71 (2021-03-31 - Rating: 5)
I give 10 stars, (if I could :)) to the Roto-Rooter team of men that worked on our sewer and plumbing blockage and had it completed so swiftly. They were/are AWESOME!Randy and his team of men are fabulous. They kept us informed and they worked diligently, were so very knowledgeable, and wasted no time getting the work completed. So friendly and polite. Really clean work. What a difference my drain system is now. I am so impressed. Thank you Guys....That team of men were truly our HEROS!If you have any kind of plumbing, drain, sewer work to be done, I highly recommend Roto-Rooter. I will definitely call them again if I need any kind of plumbing work done.Paulette Mincey

Review 72 (2020-08-10 - Rating: 5)
Vincent was willing to come out at 10pm on a Saturday but told him it could wait until next morning. He arrived on time and answered all of my questions and fixed the issue. Highly recommended!

Review 73 (2019-07-09 - Rating: 5)
Jeff from Roto Rooter was fantastic! He diagnosed the plumbing problem immediately and explained it so I could understand. The service call was also made in a timely manner. I highly recommend them!

Review 74 (2018-03-05 - Rating: 5)
Good service. $330 later and they got my clogged kitchen sink cleared out. I tried plunging, clearing p trap and even a 15 foot auger with no avail. Scheduled online but found out next day that it didnt go through so i scheduled on the phone. They were at my house in 30 min after calling.

Review 75 (2020-06-16 - Rating: 5)
Brian Collier from Roto Rooter was our plumber for our leaky faucet. He had a trainee with him and both of them were professional and kind. They gave me a lot of options as far as how i wanted to replace the faucet and they worked with me on times of repair. Brian was very knowledgeable about his job and he cleaned up after himself when he was done. I will definitely request Brian again for my future plumbing needs and I will definite go through roto rooter. They were very reasonable on price.

Review 76 (2018-03-16 - Rating: 5)
Donnie arrived timely (early, in fact). He was courteous and friendly during the service visit and explained things well. He completed the task in less time than I’d expected and cleaned up after himself.

Review 77 (2019-04-08 - Rating: 5)
The tech was very nice and efficient. An overall great experience.However, I do feel like if Im giving my information (water heater serial number) for later advertising purposes, I should have at least a few bucks taken off of the bill.

Review 78 (2020-05-17 - Rating: 5)
Had a block in my sewer drain. Daniel came out and fixed it for me. Very happy with the service will use again if I have to.Had a second cleaning done 2 years later. Brian came out on a Sunday and took care of the issue. Appreciate roto rooter

Review 79 (2020-12-11 - Rating: 5)
Arrived on time and completed job quickly. He was able to give us the cost before hand.. We discussed his work afterwards and he cleaned up the area afterwards. Very good experience as usual.

Review 80 (2019-10-14 - Rating: 4)
Vincent came out within the hour after I called. He was very nice and friendly and did a great job. Was a very cold and rainy day so I appreciate all his hard work.

Review 81 (2020-01-24 - Rating: 4)
Very courteous and nice guys--they explained the situation and removed the toilet in the garage where water/dirt backed up into that area that had not been used in years after a lot of rain in the last week. I am waiting for their confirmation of the estimate--I personally am going to get at least two or more bids as I think the price is too high.I am adding to my review. This was on Monday. Wednesday I went out to where the clean-out area was that was for the camera use--the plug was out and had been out since Monday. I was unable to screw it back in place due to whatever was cleaned out (looked like bath tissue) was frozen around the area. This is totally unacceptable as dried leaves are all in that area--I have called another company to try and solve this problem--very disgusting mess.

Review 82 (2018-12-17 - Rating: 5)
They answered phone on a Saturday night late and able to send a tech the next morning. He was able to clean out my sewer line quickly and charged exactly what I was quoted. Would recommend to others.

Review 83 (2020-12-08 - Rating: 4)
I got a clog in the kitchen. Blake was the technician who came to my place. He de-clogged the kitchen and also proposed a main sewer line cleaning. The work by Blake was awesome. The clog went away and until now the water still drains perfectly. Although the price was a little high in my opinion ($700 for both), the quality was as expected. Consider the high price, I give a 4-star.

Review 84 (2020-07-29 - Rating: 5)
OMG... Blake is an awesome guy who knows about what he is doing and completed his work in an exemplary manner.Our kitchen problem of my restaurant: The drain pipe was clogged yesterday, which has been an issue quite a while. Blake from Roto Rooter came today and has fixed the problem of drain problem, which two other plumbing companies all failed to fix it(sorry I cannot disclose their name). I have never seen the work done as he has done in a smart and smooth manner in this town! I am literally fascinated by his quality and honest work. I mean, he was sweated all his entire body because it was hot in summer but never complained and never gave up. Finally, he made it open the pipe beautifully. Wow... yeah, it was a wow! I am not going to hesitate to recommend this company to fix the drain and cleaning problem, especially a nice and decent restaurant. I can tell with high confidence that I was so lucky to know this company and fix the chronic problem of clogged drain pipe at my restaurant. Luck day today! Thank you Blake and Roto Rooter!

Review 85 (2018-11-11 - Rating: 5)
We had a main sewer line back up on a Saturday evening. Our service call was early Sunday morning and Blaine was timely and professional. Great service; will recommend Roto-Rooter to others!

Review 86 (2020-11-27 - Rating: 5)
Andrew arrived promptly and quickly diagnosed the problem. Very friendly and informative...explaining clearly what was going on and how he would resolve it. Extremely pleased with the friendly service...in an age when friendliness is not always found.

Review 87 (2020-08-22 - Rating: 5)
Had a major clog in the main drain and my basement was flooded a little most likely from tree roots in the pipe. I called Roto-Rooters nd they fixed the problem in less than a day. Vincent Steward was the technician who stopped at the house and he was incredibly polite, kind, and professional. He explained all the work he was doing and the cost of everything perfectly. I couldnt ask for a better job done. I will absolutely be calling these guys again if I ever have any problems!!

Review 88 (2018-10-02 - Rating: 4)
Jason was awesome. I would not hesitate to have him back to do work at my home. I do feel your prices are too high. So I would only use your services in a true emergency. Thanks.Cindy.

Review 89 (2020-07-09 - Rating: 5)
Blaine was awesome to work with and patient with all my questions. He walked me through the whole process which helped me understand the value of the service...i would recommend him and Roto Rooter to everyone.

Review 90 (2021-06-03 - Rating: 5)
Blaine was so helpful and persistent with our clogged kitchen drain. It wasnt an easy fix, but his knowledge and experience got the drain unclogged. Hes friendly and enjoyable to be around while he worked.

Review 91 (2020-04-30 - Rating: 5)
Vince is an AMAZING guy! I would recommend your company just because of him! He was quick and thorough and explained everything to me. I hope the service continues to be this great!

Review 92 (2020-12-02 - Rating: 5)
Vincent was friendly and knowledgeable. Service was at a convenient time. I liked that Roto Rooter sent a picture of the technician so I knew who was coming. He wore appropriate gloves and mask.

Review 93 (2019-04-12 - Rating: 5)
Outstanding service! Friendly staff went above and beyond to help me quickly. Not only did they show up on time and get the job done in a timely manner they also took the time to educate me on what they were doing and why it needed to be done. I highly recommend!

Review 94 (2018-06-02 - Rating: 5)
Two thumbs up for quickly taking care of clogged pipes on a Saturday! Thank you so much for your quick response - we were happily surprised by the speed of service and the price seemed very reasonable for the work involved. Would highly recommend.

Review 95 (2017-11-21 - Rating: 5)
Plumbing issues never happen at convenient times. Mine for example happened 2 days before thanksgiving at 11pm. I called Roto-Rooters customer service. The person was pleasant and understanding of my frustration and apprehension of calling so late. She was able to put my mind a bit more at ease with a few witty comments and explained they dont charge more for the time they get the call but charge based on the job and work it entails. She scheduled a technician for furst thing in the morning. They arrived. Gave theur guaranteed estimate and got to work. The job was bigger than they anticipated but charged the initial quote. When they finished they cleaned up the mess the best they could, sprayed deodorizer and antibacterial spray to minimize the nasty residue from going elsewhere. They fixed the job and stand by their work for a full year. Being a new home owner and still learning the ropes I was beyond nervous calling in a professional having heard horror stories of cost and aftermath...Roto-Rooter did a fantastic job for a fair price.

Review 96 (2018-09-06 - Rating: 5)
On time, courteous. Told and showed me all things I need to know. Donnie enjoys his job and bringing a smile to the customer.Good job DonnieThank you roto rooter for great customer service.

Review 97 (2018-09-09 - Rating: 5)
Jason came out and did everything we needed in a professional manor. He is very knowledgeable and knew exactly what the problem was, and if we have any future problem we for sure would love to have him personaly come every time great guy did a great job

Review 98 (2020-12-21 - Rating: 5)
Blake was very friendly and knowledgeable. He responded the same day I called and unclogged a drain I couldn’t figure out. Was up front about services and prices. Would use roto rooter again.

Review 99 (2020-10-27 - Rating: 4)
Roto-Rooter may not have been the cheapest option but they were readily available when I needed them. There was a grease clog in my kitchen plumbing that required a snake/auger over 50ft long. The man who came out was VERY kind and helpful, explaining the process and making recommendations. The only reason I’m giving 4 stars instead of 5 is because of the mess left afterward. Our finished basement had a pool of water on the floor (thankfully it’s tiled), grease/dirty water splatter on my washer/dryer and walls, and the large tool he brought into my home left dirty tire track marks on our carpet.

Review 100 (2021-11-07 - Rating: 5)
We couldnt be more grateful for the repairs made by Vincent. He was knowledgeable, professional, and courteous. Thank you so much for a job well done!

Review 101 (2020-10-02 - Rating: 4)
Was available for same-day service. Came more or less within the timeframe. Repair man was courteous, wore mask and booties, did not track anything in or out, and got the job done Effeciently. Double checked to make sure drain was working well from both sinks effected. Could’ve cleaned up a little better under sink but no big deal.

Review 102 (2019-02-12 - Rating: 5)
Would definitely recommend them ! We’ve used them several times and they always get us taken care of ! The guys are wonderful and know what they are doing ! Please don’t hesitate to call Central Illinois Roto Rooter to get your plumbing and remodel done right the first time

Review 103 (2018-06-21 - Rating: 5)
I am so grateful for Jason who works for Roto Rooter. Not only was he very professional but his work was absolutely superb. I will certainly give his name to anyone that needs to have a sump pump replaced 🙏🏽😇👌

Review 104 (2018-02-20 - Rating: 5)
Tyler called when he was about to arrive and arrived shortly after the original timeframe. He was very knowledgeable and professional and explained everything well. He cleared our drain problem quickly despite the difficulties of an old house.

Review 105 (2020-05-20 - Rating: 5)
Vince came and helped me out. He provided tremendous service. Got straight to the point and let me know what needed to be done. Finished his work very quickly and resolved the issue.

Review 106 (2024-08-29 - Rating: 5)
Prompt, friendly, professional service in an emergency. Blaine was wonderful!

Review 107 (2020-12-19 - Rating: 5)
Andrew came and unclothed our sewer line from house to the street. Did a great job and am very pleased with Rotonda Rooter. Highly recommend them for plumbing issues.

Review 108 (2019-12-09 - Rating: 5)
We got an appointment the day after we called for one. The technician was early. We had had a quote of $800 from another company for a toilet that was leaking at the base. The technician went and got the part and had a coupon that he used to save us some money. The job only cost $250. I will use Roto-Rooter for all of my plumbing needs from now on.

Review 109 (2020-06-18 - Rating: 5)
Vince and Scott were great. Called ahead, arrived early, quote provided before work started, repair was quick and no more standing water in my basement. Thank you gentlemen and Roto-Rooter.

Review 110 (2020-04-29 - Rating: 4)
I had a clogged main drain. Wade showed up and did his best with the tools at hand, but a camera was needed. Pat showed up and discovered pipes embedded with tree roots. Both were professional, answered some pretty technical questions and in total spent 6 hours fighting severely clogged drains. I do recommend this company, just based on the concerned attitude, and pure determination to solve my problem. Thank you!

Review 111 (2020-07-27 - Rating: 5)
Blake Smith was the technician for me today. He was friendly, professional, and thorough in his job. I would recommend him anytime. Thanks for great service Blake!

Review 112 (2020-11-06 - Rating: 5)
Blake Smith did a great job; he was very professional and went over all of the drains and faucets and checked my water heater, checked for leaks and went over all of the options for fixing my sink. I would highly recommend him and will definitely use Roto Rooter again

Review 113 (2021-06-16 - Rating: 5)
They were both professional and kind. They made eye contact with us when we talked. That probably sounds silly but it builds trust. The work was done in a reasonable amount of time and they were confident in what they were doing. We will call again for future needs.

Review 114 (2020-11-22 - Rating: 5)
We had a drain pipe clog that was backing up into the basement. James Lockhart did a straightforward job in figuring out and fixing the problem and in taking measures to ensure against it happening again. He had been working a long day already and still took care of this issue late in the evening in a helpful and efficient way. Thank you.

Review 115 (2018-08-25 - Rating: 5)
Great experience from start to finish! Scheduling call was easy, tech called me when near. Explained what it could be and how the work would be performed and the cost. Went through what problem he found and bam, job done! All on a Saturday. God Bless those working the weekends! All the local shops were closed. Roto-rooter took care of me when i most needed it and im very grateful.

Review 116 (2019-05-25 - Rating: 5)
We were having trouble with our water heater. I called at 8:30 am on Sat. I had an appt time of 12-2 pm. I received a message keeping me in the loop that there may have been a delay because the previous appt was going a bit longer then expected. When the plumber was enroute we received a call from him with his eta. He was indeed here by 2pm. He was quick and courteous.

Review 117 (2021-07-28 - Rating: 5)
He was very polite and professional. Very easy to talk to. We would recommend him to anyone. Awesome job. Forgot to put thank you Mason.

Review 118 (2020-04-11 - Rating: 5)
My technician, Vincent, was punctual, did plenty of follow up, and he also didnt upsell us on services. The estimate was accurate, and he was professional and very kind!

Review 119 (2020-07-22 - Rating: 5)
The technician was great. Was very conscious and followed all you covid 19 protocols. He was clean and explained the issues and explained some preventative maintenance and possible future problems we may have.

Review 120 (2018-05-12 - Rating: 5)
The man came in and looked at the problem we were having. He told us what he could do to help us and if he couldnt fix it , he wouldnt charge us. He was fast and very professional. My husband and I would go through the again if we had any problems.

Review 121 (2019-02-23 - Rating: 5)
We had Clint come to the house to fix our clogged kitchen drain. After trying to unclog the blockage we had to replace the piping. Clint did this quickly and professionally and had us back up in about four hours time. I would use Roto Rooter again.

Review 122 (2024-04-26 - Rating: 5)
They was great and fast fixed our toilet and sink in about 30 minutes

Review 123 (2018-12-18 - Rating: 5)
Clint did an AMAZING job! He was courteous friendly and helpful. He worked very hard and was very informative. I will recommend you guys to everyone!

Review 124 (2018-06-27 - Rating: 4)
The first plumber, used a auger in an attempt to remove an object, which he stated didnt work(?), and hed have to take the toilet out, with an additional cost of $200 dollars... I decided if the toilet was going to come up, Id go get a tall one, eliminating the use of my lifter. I asked if hed come back in the afternoon, he said yes. I got the toilet, called and advised Rotor Rooter as I was asked to do. The first plumber couldnt make it back (thank God), so they sent Dean. I never told him anything, figuring hed been informed.. He took out the old toilet, put in the new one and it work just fine, without him using a auger to remove anything. I feel that God so orchestrated it for him to come out so that this old lady wouldnt get charged for unnecessary work... I was so happy, that I forgot to give him my $20 off coupon.

Review 125 (2019-03-22 - Rating: 5)
Was very pleased with Coy’s knowledge of my problems today. He was also very polite and pleasant. Only concern was when he went uptown to Ace Hardware for almost 30 minutes!

Review 126 (2020-04-14 - Rating: 4)
Our kitchen sink drain plugged on Easter afternoon. We called first thing Monday morning and were happy when Roto Rooter sent someone after lunch. He was polite and quickly solved the problem.

Review 127 (2020-07-30 - Rating: 5)
The Roto-Rooter guy was outstanding, on time, courteous and extremely careful with social distancing. They came out same day, replaced the sump pump in a matter of minutes. I now have a plumber for life!

Review 128 (2020-11-22 - Rating: 5)
Jim was the plumber who came out, he was really good and thorough checked every pipe in my house and did a good job fixing the issues he found. Great company to have come out they seemed to care alot about my plumbing needs

Review 129 (2021-06-20 - Rating: 5)
Mr. Wade is a hard working representative of this company. He delivers the work that is needed. The job gets done. Roto-Rooter has an excellent dynamic worker. Id recommend this company and Mr. Wade.

Review 130 (2018-08-29 - Rating: 5)
The plumber explained everything to me about what he’s going to do. Showed me the estimation, and did a good Job, cleaned everything up, and I was very impressed. I would use your company again on A water heater I will be replacing sometime in the future.

Review 131 (2018-07-16 - Rating: 5)
The technician was extremely knowledgeable, friendly, and courteous. He showed concern for cleanliness and was able to think outside the box to address our issue. It was a fantastic experience.

Review 132 (2019-09-03 - Rating: 5)
I called the number and they sent the technician in 2 hours (7 pm). Delivered quality work and fixed the sink drain problem with reasonable price. Strong recommended!

Review 133 (2020-01-20 - Rating: 5)
Awesome experience! My water issue was solved immediately and furthermore issues that others had missed were identified and handled at last. I wouldn’t hesitate again to call here for help or an assessment!

Review 134 (2018-11-19 - Rating: 5)
Blaine Peratt serviced my bathroom sink that was draining very slowly. He explained what he was going to do to fix the problem, and he related what he could expect during the process. The sluggish drain was cleared successfully. Blaine was friendly and an excellent example of how a Roto-Rooter technician should do their job.

Review 135 (2021-07-01 - Rating: 4)
Chris did a fine job replacing a broken sump! Only problem was that the original appointment got pushed back a couple times...did a lot of waiting. But it was worth it! Thanks for your service ☺️

Review 136 (2018-07-27 - Rating: 5)
I have always been pleased with the service received from the Champaign Roto Rooter. Devin, our service provider, arrived on time, fixed our sink quickly, and gave us good advice which allowed us to save money on the repair.

Review 137 (2020-08-06 - Rating: 4)
Good response for the time of day. I called at 7pm, the plug was resolved at cleaned up by 3:30 am. Blake was professional, competent, and friendly.

Review 138 (2020-03-21 - Rating: 5)
The two gentlemen from Roto-Rooter fixed our kitchen sink/disposal leak quickly after telling me best case scenario and worse case scenario. Thankfully, I had the smaller problem and so far so good as our dishwasher runs as I write this!

Review 139 (2018-02-13 - Rating: 5)
Tyler from Champaign Roto Rooter was at my daughters house and fixed the plumbing problem with a Hydro Jet in 45 minutes at half the price that the Mike Williams people could not fix at twice the cost of the Roto Rooter person Tyler who was very pleasant and very informative to me. I want to thank Tyler and the rest of the Roto Rooter people very very much!!!!

Review 140 (2020-02-05 - Rating: 5)
Arrived early, high aptitude for diagnosing, provided full list of options and prices, additional crew came quickly when called for specialty tools, got more determined when clog proved difficult to shift, whole team helped with their expertise. Before long there was a literal river of poop following past us.

Review 141 (2018-05-01 - Rating: 5)
Blain was informative. I was able to watch the screen and see exactly what I was dealing with. He returned things to the way he found them. And explained what I need to do to stay as root free as possible. I was fearing 10 times the expense.

Review 142 (2017-12-27 - Rating: 5)
Technician arrived during delivery window. He had called ahead of time to provide and estimated time of arrival. Promptly augered drain pipe and ran washer load of water to ensure pipe was free and clear.

Review 143 (2021-10-15 - Rating: 5)
Prompt service on short notice to replace sump pump. Service technician arrived early even with call after hours. From the first call to the dispatcher after hours service was excellent.

Review 144 (2020-08-12 - Rating: 5)
I had a issue in my basement bathroom. They helped me replace my zoeller pump doing and excellent job, super friendly Vincent and Charles as well. I recommend Roto Rooter a lot

Review 145 (2018-04-11 - Rating: 5)
Was very happy with my service call. Service man gave me good information about my problem. Cleared up that I do have pvc tile for most of my run. Was told my others that it was all clay.

Review 146 (2018-10-16 - Rating: 5)
I called them on Monday evening and they were out by 9am the next morning. Fixed my problem within 2 hours and were very reasonably priced. Recommend from me!

Review 147 (2019-10-20 - Rating: 5)
Vincent kept me up to date on time frame estimates and was super friendly and professional! He was able to clear my issue up in no time at all!

Review 148 (2018-12-27 - Rating: 5)
The workers were very nice and professional. The company fit me in the same day within the time frame I needed. I was ery pleased with the service I received

Review 149 (2019-11-22 - Rating: 5)
Vincent was awesome! He was very experienced and knowledgeable. He worked quick and was extremely polite. Would recommend.

Review 150 (2019-12-15 - Rating: 5)
Vincent did a great job, was extremely honest with me, and stayed longer than I could to make sure that my drain was running well. Excellent experience!

Review 151 (2018-08-31 - Rating: 5)
Ron was very knowledgeable, nice and professional. The work was done quickly. We will happily use Roto-Rooter again.

Review 152 (2020-01-21 - Rating: 5)
Vincent was great. Professional, and quick. The office lined up a service call for next day, and they came out and got us going!

Review 153 (2018-10-30 - Rating: 5)
The tech who came out was fantastic! He got my hot water heater to light and thankfully no repair parts were needed! I got got to get my receipt though.

Review 154 (2020-11-30 - Rating: 5)
The company was able to come the same day and was on time or earlier. They were courteous and completed the service without doing more than necessary. We were very pleased.

Review 155 (2019-01-08 - Rating: 5)
Donnie C. from Roto-Rooter did a great job with my new water install. He was professional, courteous, informative and answered all of my questions. Recommend++

Review 156 (2020-04-16 - Rating: 5)
Terry was my tech. Roto got it rite when they hired this man. Very professional and very curtius about a very stinky problem. When I made the appt. Emily was very knowledgeable about my issues.

Review 157 (2018-01-09 - Rating: 5)
Donnie came right out. He explained to my grandma what was wrong with her tub handle on top of that shes elderly. An a firer cracker..lol But Donnie made us laugh because my gtandma thought it was something really bad that happened to her tub. So he was able to calm her down. Donnie. had the right tools fixed it really fast. An most impotrantly he was very mannerable an with a great smile. Now thats the kind of customer service i like. Thank you Donnie so much. I give you 5 stars. 😊

Review 158 (2018-11-16 - Rating: 5)
I was between a rock and a hard place lately when I had a sewer blockage and a local plumber( d&r plumbing) came out,collected 300 dollars for an incomplete job, and would not return my calls when I found where line was blockedI called roto rooter and they were out the same day and had me running within 5 minutes. Thanks so much.

Review 159 (2019-10-13 - Rating: 4)
Seth was very good. He knows his job. Is courteous and very efficient. This was an emergency for us on a Sunday. Seth really came thru for us

Review 160 (2018-02-14 - Rating: 5)
Prompt quality service. 5+ starsGetting to this feedback area, less than 2 stars.If you don’t have google chrome and signed in to google on the device you are being sent the text message, no joy.Download Google ChromeMake it your default browserCreate an account on GoogleThen you should be good to goRoto-Rooter experience, again, 5+ stars.Thank you

Review 161 (2020-05-12 - Rating: 5)
Coy, the technician, did excellent work explaining what he was doing and the reason for doing so. We highly recommend his services and were very satisfied with his job performance

Review 162 (2021-09-20 - Rating: 5)
Vincent went above and beyond to fix my drainage issue. Very friendly and positive experience. Will deffinatelly recommend. Thank you so much.

Review 163 (2020-08-10 - Rating: 5)
Vince was very professional and pleasant to work with. He solved my problem super quickly and answered all of my questions thoroughly. Great experience!

Review 164 (2020-10-19 - Rating: 5)
James did an excellent job. He was friendly, informative and professional. Id recommend him and the service anytime.

Review 165 (2019-11-02 - Rating: 5)
Vincent was great. On time, friendly, and patient with my barking dog. He quickly addressed my problem without trying to upsale me on anything.

Review 166 (2019-06-11 - Rating: 5)
The technician was prompt and very knowledgeable about my problem. He was able was able to replace my shower valve quickly. He was very courteous.

Review 167 (2020-04-24 - Rating: 5)
Technician called ahead to let me know when he would be at my residence. After the inspection, gave me a quote and explained everything so I could understand. Very professional.

Review 168 (2021-02-24 - Rating: 5)
Blake showed up today and listened to exactly what I was dealing with. He was absolutely spot on with what he was doing and TOTALLY TOOK the stress Ive been under, away. THANK YOU SO MUCH

Review 169 (2021-07-14 - Rating: 5)
Very easy to talk to and they were very informative as to what needed to be done and very professional and I would definitely use them anytime I have a problem

Review 170 (2020-07-03 - Rating: 5)
The gentleman who done the work was friendly and professional at what he was doing I do like his work done a good job. My tech was Blake Smith. Nice job Blake thank you.

Review 171 (2018-08-01 - Rating: 5)
Showed up on time, was efficient and friendly. Was all cleaned up and gone in about an hour. Explained what he was doing was why, and didnt make me feel dumb for asking questions. Highly reccomend!

Review 172 (2018-02-21 - Rating: 5)
I had a burned out sump pump in a flooded basement. Randy and Blaine were great guys who worked with me to verify the problem and replace the pump, and I would gladly use Roto-rooter again.

Review 173 (2020-01-15 - Rating: 5)
Blaine was professional, did not leave a mess behind. Also friendly and worked quickly to get us going again. I would use Roto-Rooter again.

Review 174 (2021-10-12 - Rating: 5)
Showed up quickly. Very polite and informative tech. Well see if the work that he did was successful after a few days pass by

Review 175 (2017-10-11 - Rating: 5)
We’ve used this company several times, for roots in our sewer line and replacing a hot water heater. Everything was done efficiently and as soon as they could get us scheduled.

Review 176 (2020-10-16 - Rating: 5)
Great customer service my tech James did a great job explaining my situation to me , and he resolved my issue quickly , and at a reasonable price.Thank you James and Rotor Rooter 😁

Review 177 (2019-12-13 - Rating: 5)
Our technician Chris Patient was excellent! Went above and beyond any other service we have had. Will definitely recommend this company in the future!

Review 178 (2019-04-10 - Rating: 4)
We had some confusion on when the service tech would arrive, but when he got there he quickly diagnosed the problem. Within an hour he had our drain line cleaned and flowing.

Review 179 (2021-08-21 - Rating: 5)
Injection pump for basement bathroom needed replacement. Arrived shortly after call. Repairman was able to replace the pump almost immediately.

Review 180 (2019-12-02 - Rating: 5)
I personally like to thank Randy from the Champaign county Roto-Rooter office the troops that he assembled Chris raab Donnie and the rest of the text that showed up to take care of my problem I lost a battle that Roto-Rooter won the war I thank you for all the help you done for this old veteran and I salute you for your efforts and the staff also all you ladies at the Champaign county office thank you for all your help.

Review 181 (2019-02-09 - Rating: 5)
Donnie and David were very friendly, polite, professional and efficient. We appreciated their knowledge and service in a timely manner.

Review 182 (2019-08-11 - Rating: 5)
Donnie was quick, efficient, and took care of everything for us! I would definitely go through Roto-Rooter for any of your plumbing needs.

Review 183 (2020-08-09 - Rating: 5)
I am very thankful for Vincent’s demeanor and understanding of my situation. He was prompt and super professional. He also let me know about other possible services. Thanks

Review 184 (2021-09-30 - Rating: 5)
Great service! Our tech Vince was professional, honest and very helpful with our situation. Will recommend 100%

Review 185 (2020-07-21 - Rating: 5)
The service I received was great! The service men knew exactly what to do for my sink and toilet replacement. I am very pleased.

Review 186 (2018-02-09 - Rating: 5)
They came to our house 2 hours after calling. Our plumber, Donny, was very professional and explained things in a really helpful way.