Lanz Plumbing, Heating & Cooling, Inc.

Photo of Lanz Plumbing, Heating & Cooling, Inc.

Located in Champaign, Illinois

Address: 2709 W Clark Rd, Champaign, IL 61822, United States

Phone: +1 217-672-4884

Rating: 4.9

Services

  • Small Business
  • On-site services
  • Wheelchair-accessible entrance
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Drainage service
  • Excavating contractor
  • Furnace repair service
  • Heating contractor
  • Hot water system supplier
  • HVAC contractor
  • Water softening equipment supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-07-24 - Rating: 5)

    Where do I start......Doing some searching about HVAC prices potentially going up 30% at the beginning of 2025 my wife and I decided to get some quotes for a new system. Our house is 21 years old now and our current system was in very good shape, however we thought it was time to replace it to potentially save the added cost if we waited to do it next year as previously planned. We called three places that are Trane dealers. After calling Lanz Plumbing, Heating and Cooling, Michael Savage arrived on time to check out our needs and provided a quote. He is a very competent guy. Professional and listens to your needs and he answered all of my questions. Every one of my encounters with Michael was nothing short of perfect. We decided to go with Lanz after a few adjustments to the quote. The installation date was set. The installation crew was spectacular. Very professional, showed up on time and didnt seem to mind me nosing around trying to get educated. LOL. I am 100% satisfied with Lanz. Out of all my dealings with contractors they are tops in my opinion. Every facet of this job was completed to my liking. If you are considering a new HVAC system this company needs to be on your call list. Thank you Lanz - my wife and I are very happy with the services you provided us.

  • Review 2 (2024-12-02 - Rating: 5)

    3rd time with Lanz, and he (Shannon(Shaun?)) was amazing. Found the issue, explained it well to my husband who was home (I was at work) and detailed the solution. It was affordable service, and he was so knowledgeable and gave helpful tips and preventing the issue in the future. And this is getting us in right after the holidays when the pipe/sewer issue reared its head on Thanksgiving itself, to which they offered emergency service at no additional cost if wed needed. 5/5 will be calling again! =)

  • Review 3 (2024-11-14 - Rating: 5)

    These young men did a great job. Very professional. Answered any questions. Put up with me looking on. I’m impressed with their workmanship and following safety first protocol. Job well done.

  • Review 4 (2024-08-02 - Rating: 5)

    What a lucky date for me! Not one but two HVAC technicians from Lanz stopped by to complete the job. They went into the dark crawl space to fix the vent and ducks and explained everything in terms I could understand. They did a fantastic job, working extended hours to ensure everything worked perfectly. I couldnt resist photographing them in front of their twin vans. Lanz is definitely the way to go if you are in the CU area and need HVAC help.

  • Review 5 (2024-12-05 - Rating: 5)

    We had Shannon come out right after the holiday and help with a clogged drain. He was able to take care of us and give us great advice to help with the issue in the future. We had such a quick response from our call and excellent service!! Just wanted to say thank for your service!

  • Review 6 (2024-12-04 - Rating: 5)

    There was an unexpected issue after the replacement of a water meter to my house. We needed a fix quick, and Lanz was able to get here and get it taken care of same day. Even with a full schedule they understood the inconvenience of my situation. They sent us a really knowledgeable plumber that did a great quality job.

  • Review 7 (2024-07-12 - Rating: 5)

    It was time to replace our HVAC system. Kurt Fletcher with Lanz guided us into a new system that worked within our budget. Ethan and Kevin came as scheduled and installed our new Trane furnace and air conditioner. It was a completely professional job, and we are very happy.Tom and Deb Farrar

  • Review 8 (2024-12-03 - Rating: 5)

    I wish I could give them 10 stars 🌟 they fixed my heater in no time and were so kind and efficient. I can confidently say I will refer others to use them. Drew really knows his stuff,thank you and God bless all the good you all do at Lanz!

  • Review 9 (2024-12-13 - Rating: 5)

    Im beside myself right now. 2024 has been hard. I received a phone call from Wes telling me that he heard our family is in need of a new furnace. Lanz is gifting us a new furnace with insulation at no cost. Wes came out personally this morning to take measurements and calculate everything needed. Im in shock. Our furnace went out on us a couple of weeks ago, and Ive been stressing about what we were going to do. Thank God this prayer is being answered. I know it sounds cliche, but I cant thank Lanz enough for all they are doing for us. When you are so far down and things keep going wrong, this pulls me back up and gives me more reassurance that things are getting better. This is life changing, and I will never forget. Thank you again. We are so thankful

  • Review 10 (2024-11-19 - Rating: 5)

    From the initial contact and service call through the visit and quote for a new furnace, Lanz representatives have been courteous and helpful. There is no hard selling; they walk you through the process and answer all questions and concerns. I couldn’t recommend Lanz more highly.

  • Review 11 (2024-11-20 - Rating: 5)

    Boston Williams, the Plumbing Technician, had to redesign the plumbing for our kitchen and even after running into unexpected problems with the pipes in the wall, he did an excellent job. He made the pipes more efficient, saved space under the sink and was a very pleasant person to work with. Excellent job.

  • Review 12 (2024-09-23 - Rating: 5)

    Shannon Valentine did a great job finding the root cause of our plumbing issue. He explained it thoroughly and fixed what was needed to get our tub and toilet running again. He also pointed out a separate issue we werent aware of. Well definitely be calling Lanz again based on the great customer service experience we had with Shannon. Hes professional, honest and very knowledgeable with his line of work. Thank you Shannon!

  • Review 13 (2024-11-19 - Rating: 5)

    Had such a great experience getting our air ducts cleaned before winter! We moved into our home over the summer after the same residents had lived in it for 50+ years and it was built in 1902. So we’re going through all our firsts. The gentleman who came was super helpful explaining everything and told us it probably hadn’t been done in 60+ years. Will be returning to Lanz next time we need this work done!!

  • Review 14 (2024-08-27 - Rating: 5)

    My daughter already uses Lanz and recommended them to my son when he moved to the area. He was busy so I scheduled the appointment and was present during the service call. Not only did they come for service the same morning I called but Matthew and the tech in training who accompanied him were perfect. They covered their shoes before coming in, they got to work quickly and solved the problem even quicker. They were respectful, efficient, and didn’t try to sell a new unit but replaced the needed components for a very reasonable price. Matthew explained everything in detail and made sure I understood the problem and the solution. Perfect is the best way I can explain this experience.

  • Review 15 (2024-12-07 - Rating: 5)

    I had a weird intermittent problem with my furnace that only happened under very specific conditions. I called Lanz and asked if someone could come take a look. The service tech (Greg Weitekamp) performed routine maintenace and began troubleshooting. He asked if he could take a look at the ventilation pipes going through the attic. He identified an exhaust ventilation issue within 10 seconds of being in the attic. He proceeded to remedy the problem and upon completion, tested the unit to ensure everything was operating as intended. The ventilation pipe was installed over ten years ago and had been missed by a few home inspectors. Greg handled the repair with ease and urgency. He really went above and beyond in my opinion and represented his employer well during this visit. After talking to Greg about routine maintenance and how I should handle everything in the future he suggested that I sign up for a maintenance plan, which I did. I look forward to future visits from Lanz and thank Greg for his time and effort! I highly recommend Lanz to anyone needing routine maintenance and/or help with an outage.

  • Review 16 (2024-06-24 - Rating: 5)

    Philip was so fast and professional, we are so glad we went with Lanz. We had a vertical sink drain pipe that was clogged and the cast iron pipe was rusted and leaking at the bell above the concrete. The pipe needed replaced and the clog needed addressed. For comparison purposes, Roto-Rooter quoted us $2500 on the low end, Mattex quoted $6100 on the low end, and Lanz was $688. (All emails, not verbal quotes) Philip was here for less than 2 hours and did a great job and confirmed multiple times that it was fixed completely before packing anything up. We paid and he was only $.46 (46 cents) off on his estimate. Save yourself time and money and go with Lanz, we will every time!

  • Review 17 (2024-12-07 - Rating: 5)

    We have used Lanz twice now in the last couple years - first to replace a water heater, and second, to install a toilet and new supply line for it. They did an excellent job in both cases, dealing with 70-yr-old galvanized steel pipes. Maybe we could have saved a little money shopping around more thoroughly for the cheapest quote, but we wanted the work done right, and in that regard we are very pleased.

  • Review 18 (2024-11-12 - Rating: 5)

    We got a mini split heating and air conditioning unit from Lanz inc. Everyone I dealt with was very professional and kept me well informed every step of the way. It was a great experience and I will gladly recommend them. Above and beyond expectations.

  • Review 19 (2024-11-21 - Rating: 5)

    The men that were very thorough, personable and professional! Very knowledgeable and they were in and out in no time. I will definitely use Lanz again if we need any HVAC!

  • Review 20 (2024-12-27 - Rating: 5)

    Professional and courteous!The only service not included is BS!Those guys know what they’re doing and will get the problem solved.I highly recommend Lanz Plumbing!

  • Review 21 (2024-08-26 - Rating: 5)

    I can’t express enough what a great and comprehensive job Michael Savage and his team at Lanz did for us when our AC went out over the weekend. Michael knew a heatwave was coming and came out on a Sunday evening to assess the situation and give us some options to review. While this wasn’t a planned expense for us, he made it easy to understand the options and gave us some flexible choices to make. On top of it all, Michael was able to find a way to get us an appointment later that same week for the installation to get completed before the big heatwave struck! We couldn’t be happier with the great customer service and professional work that Lanz did - we highly recommend them for any of your HVAC needs!

  • Review 22 (2024-08-24 - Rating: 5)

    The technician was very nice and sympathetic to my situation where I only needed batteries replaced. We had a good conversation after an easy fix. My dog also got a long with him very well. Price was steep, however I know that the call was after hours.

  • Review 23 (2024-10-04 - Rating: 5)

    Victor took care of the heating issue and explained everything to me. He was very professional and knowledgeable about his work. I will definitely recommend your company to anyone who needs your services. Thanks again

  • Review 24 (2024-08-30 - Rating: 5)

    Shannon arrived on time. He was very professional and informed us right away what the cost would be, before he started to work. He worked very hard to locate the laterals and the second hatch off the septic tank. He had to dig through rock and did not complain at all. When he found a problem he kept us informed at all times and answered all questions. He tried another cutting rooter when the first wouldn’t go through to at least give us a way to temporarily fix the problem. I did not feel as if he was trying to trick us or add costly repairs that we didn’t need. I would highly recommend Lanz and their tech Shannon. Thank you!

  • Review 25 (2024-09-30 - Rating: 5)

    Friday morning we woke up to no hot water. The water heater was not working. Its electric and it had power to it so I knew it was the heating element or the thermostat. I called land and they had a technician out at 4 that afternoon to diagnos the problem. The water heater needed to be drained and that takes time so the technician left to get the parts it needed and came back on Saturday to fix the problem. If you need good affordable plumber service call Lanz plumbing Heating and ac. You wont be disappointed.

  • Review 26 (2024-12-20 - Rating: 5)

    Lanz service was excellent. Had both a furnace check and hot water heater/plumbing check and both young men were courteous and professional. Would highly recommend!

  • Review 27 (2024-12-14 - Rating: 5)

    LANZ Plbg & Htg responded promptly for a service call regarding a leaking toilet. Technician arrived about 30 minutes later. Technician diagnosed the problem and ended up working through two attempts at replacing wax seal. After 2nd attempt and thorough testing toilet no longer leaked. Next day noticed there was a slight rocking back and forth. Called LANZ again on Friday at 3pm. Another Technician arrived in 20 minutes. Performed full diagnostics and replaced bolts and shimmed toilet so it no longer rocks. Tested toilet thoroughly and had me inspect. Alls good and Technician did a great job. No fee charged for call back. Great service and overall a positive experience.

  • Review 28 (2024-08-18 - Rating: 5)

    Very happy with the service provided. Tech replaced two faucets for me. He was courteous, communicative, knowledgeable and efficient. I highly recommend Lanz Plumbing, Heating & Cooling.

  • Review 29 (2024-07-14 - Rating: 5)

    Phillip was wonderful to work with. My basement flooded late at night and he arrived about 2:30 am and installed a new sump pump. He also came back the next day to readjust when the alarm kept going off. Would highly recommend Lanz as they provide 24/7 service. In addition they also kept in touch about someone getting there as soon as possible unlike the other companies I contacted and didn’t hear back from them the following morning.

  • Review 30 (2024-05-01 - Rating: 5)

    After a minor furnace problem was repaired by another company on our furnace last winter, we decided to carefully research and get bids for replacement of that decades-old furnace and the associated air conditioner. Michael, a Lanz sale person, worked with us over several weeks, answering many deep and detailed questions. He brought on Wes, Lanz engineer, who visited our house a couple of times to come up with a ductwork and equipment solution that addressed our various heating and cooling needs in our house. On installation day, Kevin, and a team of hard-working young guys, removed all of the old equipment inside and out, and did a very nice installation of Wes‘s engineered solution. Kevin is a ductwork fabrication artist and fabricated parts on the fly that fit perfectly. Everybody we worked with at this company was patient, knowledgeable, and readily addressed all of our questions and concerns. You guys were absolutely awesome, thanks for the wonderful job.

  • Review 31 (2024-08-07 - Rating: 5)

    The plumber (Jesse)who came to my home was knowledgeable, skilled, and experienced. He quickly identified the problem and provided a clear explanation of the issue and the necessary repairs. The work was completed in a timely manner, and the plumber took great care to ensure everything was done correctly.

  • Review 32 (2024-07-24 - Rating: 5)

    It was a pleasure working with Boston today! He was very personable and communicated with us on the work he would do. At the end of the job, he explained what he did and our benefits and improvements…like the faucet was now protected from freezing up in the winter. He told us the other services Lanz provides, and they are available 24 hrs. We are appreciative of Lanz’s customer service and quick reply to our needs! In the future, Lanz will be first on our call list, in our time of need. Thanks to Boston and the Lanz Company!!0

  • Review 33 (2024-05-30 - Rating: 5)

    Very happy with the AC install from Lanz and its performance so far. We had a minor issue at one point related to something I had forgotten to check on before the install, but Lanz was able to find a solution for us despite it not being any fault of theirs which we very much appreciated. Michael worked with us before the install to answer any questions we had and get the install scheduled, the installers did a wonderful job, were very professional, and always cleaned up after themselves, and then Thomas came by afterward to make sure everything was done properly and help resolve the minor issue we had. Overall everyone was great and we very much appreciate their help.

  • Review 34 (2024-12-13 - Rating: 5)

    Excellent fast service with our plumbing emergency! Austin was professional and courteous, we will have them as our provider for heatair and plumbing from now on.

  • Review 35 (2024-08-13 - Rating: 5)

    We called around 7pm for a leaky toilet, Lanz had someone get in touch quickly and he was there by 9pm (finishing with a previous customer). Phillip was very kind and communicated everything along the way. He was conscious of his noise level since it was later in the evening & fixed everything by 10pm. I would use Lanz again, they saved us from a flooding bathroom!

  • Review 36 (2023-10-09 - Rating: 5)

    After a basement flood, bad experiences with other plumbers, and considering several backup sump pump options, we went with Lanz and plumber Rons peace of mind package for a water backup, night eye alarm, and piping for a second, emergency discharge. The other plumbers we had look at our sump setup couldnt conceive of what Ron imagined and designed, at what we considered a very reasonable price compared with other quotes. Check out the photo. His excellent work has already saved us when our main pump (a brand new pump) failed due to improper installation by anther company (not Lanz!). Bravo, plumber Ron! We truly have peace of mind that our basement will stay dry.

  • Review 37 (2024-10-25 - Rating: 5)

    Lanz came out for a second opinion that I desperately needed. The sewer drain cleaning went fine and was done right away. Very happy with that part of my work that needs to be done.

  • Review 38 (2024-06-30 - Rating: 5)

    Lanz plumbing was amazing!! They sent a tech out in the evening we noticed a leak he came back the next day and fixed the problem. Very professional and very reasonably priced will 100%recommend them to anyone needing work done! Will definitely call on them in the future

  • Review 39 (2024-10-27 - Rating: 5)

    Excellent Service. With in an hour Service was completely done. If Ever needed again..I will call Lanz Plumbing back to my home. THANK YOU 😊

  • Review 40 (2024-08-10 - Rating: 5)

    I was impressed by the communication before the work began. Although the news wasnt the best, the detailed written and verbal explanation was depressing but appreciated. I would like to thank Nick, the technician from Lanz, and my therapist for getting me through this.

  • Review 41 (2024-05-23 - Rating: 5)

    Ive been a Lanz client for 12 years and highly recommended them. I appreciate their attention to detail, professionalism, efficiency, and care. Everyone Ive encountered has been kind, respectful and friendly. They always take time to answer questions, thoroughly explain the work theyre doing and any issues that may arise. I feel confident that my home is in good hands.

  • Review 42 (2024-04-15 - Rating: 5)

    Technician was able to come out the same day I called. He was friendly, knowledgable, and clearly explained our three options for dealing with our leaking water heater. Cost was clear, and seemed fair. Lanz may not be the cheapest provider, but they are reasonable and our two experiences with them have been good. Both the people they sent (Ron in 2021 and Boston in 2024) were excellent.

  • Review 43 (2024-11-30 - Rating: 5)

    Had basement sump pump line buried. The whole process was speedy and of highest quality. Estimate and explanations before and after were professional and clear.

  • Review 44 (2024-12-16 - Rating: 5)

    The technician is very knowledgeable, professional and explained our plumbing system very well! I would recommend Lanz Plumbing without hesitation.

  • Review 45 (2024-10-10 - Rating: 5)

    Butch came earlier than scheduled (yay!) and completed the installation of two mew faucets to feed water to the new washing machine. He did a great, professional job.

  • Review 46 (2024-07-29 - Rating: 5)

    We called around 8:00 am with a clogged kitchen drain. The guys called and arrived about 10:30 am, unclogged the drain, checked it twice to make sure water was flowing nicely, cleaned up after themselves and we done before noon. Took time to answer our questions and was very efficient. Thank you!!

  • Review 47 (2024-06-27 - Rating: 5)

    I am impressed with their prompt same day service during a heat wave. I will recommend them highly.Aidan, my technician, was quite informative and I felt very comfortable with his work in my home.

  • Review 48 (2024-10-04 - Rating: 5)

    I have lanz out almost every fall for a check of my system. They do excellent thorough work. Prices are very reasonable.

  • Review 49 (2024-09-25 - Rating: 5)

    Buck Was on time courteous quickly took care of my hot water heater. Friendly and efficient. Thank you very much. Great experience

  • Review 50 (2024-06-10 - Rating: 5)

    My service with Lanz was the best HVAC service I had in the 3 years I have lived in my house. They were fast to respond to my online request and came the same day. My service person was friendly and explained and showed me everything that was wrong with my system. I will be talking everyone about this company. Great work.

  • Review 51 (2024-07-06 - Rating: 5)

    The Lanz Team is Top-Notch!!! The sales person was thorough and helpful and the install & maintenance crews have a high attention to detail with regards to how the HVAC system is installed!!! Would definitely recommend Lanz for all HVAC needs!!!

  • Review 52 (2024-04-15 - Rating: 5)

    Our AC wasn’t working like it was supposed to. We could hear the air blowing but it just wouldn’t get cold enough to bring the temperature down. My husband called Lanz and they got a guy here within the hour and got our AC fixed!! It ended up being that capacitor had pooped out and Matthew was well equipped and got it replaced. He was here all of a hour and the service was fairly priced. Very big thank you to Matthew for helping us out!!

  • Review 53 (2024-08-26 - Rating: 5)

    Travis did a good job repairing something that I had never seen before. I thought that the price was reasonable. I will be calling Lanz in the future if I have more problems

  • Review 54 (2024-12-10 - Rating: 5)

    The technician was very polite, thorough and the price was very reasonable. Thank you Lanz for a job well done.

  • Review 55 (2023-06-08 - Rating: 5)

    Cole and Kevin did an amazing job installing a brand new condenser and evaporator coil into my home. They were on time and ready to get to work. They were also very neat and professional about their installation. Thank You both so much. Lanz is number 1!

  • Review 56 (2024-09-20 - Rating: 5)

    Very professional, punctual and gave the cost before proceeding. Was able to schedule the job very quickly! Would definitely use again!

  • Review 57 (2024-11-13 - Rating: 5)

    Great service. Wonderful problem solving by a young man named Boston. I have high regard for Lanz based on my experience with Boston.

  • Review 58 (2024-06-19 - Rating: 5)

    Taylor stopped by, courteous and respectful. Was thorough in his inspection. Explained everything very well. He then cut a hole in the ceiling and determined it was the upstairs toilet. Removed our toilet and saw there was very little contact w the wax ring. Made the repair. And I thought the repair cost was reasonable. Will call again.

  • Review 59 (2024-12-19 - Rating: 5)

    These gentlemen were amazing. They got to my place within 2 hours after my initial message and had my furnace working within an hour.

  • Review 60 (2024-08-23 - Rating: 5)

    The Lanz team came to my house with in 18 hours of calling them. Came on time and took just about an hour to fix my water heater. Great service.

  • Review 61 (2024-09-02 - Rating: 5)

    Excellent service by Jaylin on a Sunday night of a holiday weekend. Arrived exactly at the time he said he would, efficiently fixed the problem in a matter of minutes. Highly recommend!

  • Review 62 (2024-04-15 - Rating: 5)

    Will was very personable and fixed our furnace and air conditioner in a very timely manner. He explained everything that he was doing and what parts he would recommend replacing. I gave him the ok and he installed the parts. Systems both work great! He will come back and replace a capacitor in the future. Would definitely recommend Will for any needed repairs.I wish that dispatch would have let me know they received my call and we were on the schedule. I was worried they had misplaced my call.

  • Review 63 (2024-09-03 - Rating: 5)

    Job was done professionally and quickly. Tried several other plumbers but couldn’t even get through. Lana answered right away and set up a service call the next day. couldn’t be happier

  • Review 64 (2024-01-11 - Rating: 5)

    Our house had no heat, Chase was there a few hours after I called and stayed way beyond normal work hours to get us back up and warm! Highly recommend!

  • Review 65 (2024-10-23 - Rating: 5)

    It was great. Second time I have used Lanz and will always call them. Greg is awesome.

  • Review 66 (2024-04-23 - Rating: 5)

    I needed a kitchen sink and faucet replaced and Lanz was able to schedule me quickly. Quote and installation went smoothly and Boston was able to answer any questions I had along the way. Very happy with the install

  • Review 67 (2024-05-25 - Rating: 5)

    We had an air conditioning problem, we called in. They got us on their list, they were out here in 2 days which was fine with us. The young man was very courteous and took care of our problem and was gone in less than an hour. We boys had good luck with Lanz

  • Review 68 (2024-07-16 - Rating: 5)

    Main line water leak in my crawl space. Lanz came quickly by mid morning. They were able to repair the leak and remove the old meter that was no longer used when new meters were installed by the street. Everything was back up and working within the hour.

  • Review 69 (2024-05-30 - Rating: 5)

    Really appreciate Lanz coming out on a Saturday afternoon to fix my plumbing emergency! I contacted a few other companies during this time and none of them responded. I wont make that mistake again; Lanz will be my first call in the future.

  • Review 70 (2024-06-20 - Rating: 5)

    I will give 5 starts to my tech. He solved my AC problem in 30 or 40 minutes , Also the price is reasonable or I would say cheap, he is so professional,.Before Lanz, I asked another famous company to help me repair my AC, they charged me a lot despatch fee, and they saiid my air conditioner condenser is broken down, if I repair, I need pay around 1000 dollars, they didn’t resolve my problem.i asked them leave, but they still charge 180 for dispatch fee, that was a rip off.But Lanz, their service is excellent, their techIs professional, the rating is reasonable, I would use Lanz. If my HVAC meets problems in the future.Five starts company, five start tech!👍

  • Review 71 (2024-07-03 - Rating: 5)

    I had a leaking toilet tank that was annoying and also wasting water. I called Lanz Plumbing. Boston came and solved the problem just like I have come to expect each time I call Lanz Plumbing for help. They are a great team!

  • Review 72 (2024-06-05 - Rating: 5)

    Lanz installed my HVAC system about 4 yrs ago and did an excellent job. Since then I have called on them to due routine maintenance on my AC/furnace and each time they have been thorough, friendly, and professional, including this time when technician Aiden performed my AC tuneup for the Summer. I highly recommend Lanz for your HVAC needs.

  • Review 73 (2023-11-30 - Rating: 5)

    In a day when many companies lack customer service, Lanz goes above and beyond. We had to get an entire system replacement, and every single person we interacted with was both competent and professional. Kurt (our salesperson) worked hard to make sure we had all our questioned answered, and he was kind and responsive. We had some major issues to deal with, and he could not have been more helpful. Lanz worked hard to move fast once we were ready, and they were on our time schedule. They also did a great job in not leaving a mess, cleaned up everything, and were very careful in our home. They also came back and double checked and made sure everything was working perfectly. We are very happy with our new system, and I would recommend Lanz to anyone. Thanks for being a company that isnt just trying for average, but going for the A+.

  • Review 74 (2024-04-20 - Rating: 5)

    I’ve used Lanz for a number of projects and their work is always excellent, and reasonably priced.. Phillip from Lanz did a small repair for me recently and I felt he went above and beyond; explained every step of the project and fixed another small item for free, as well as offering me another service program that I wasn’t aware of. I will definitely use Lanz in the future, and recommend them for their quality, honest work.

  • Review 75 (2024-02-07 - Rating: 5)

    Friendly and informative. The tech explained everything he did and helped me understand the issue with my unit and options to fix it. Michael Savage did a great job explaining my options for a new furnace. Install went very smoothly. A great experience all around from diagnostic to sales to install. Highly recommend.

  • Review 76 (2024-05-21 - Rating: 5)

    I called Lanz in the morning, and they came out early in the evening. Nick was very polite and went right to work. He had our air conditioner up and running in an hour! Great service!

  • Review 77 (2024-06-11 - Rating: 5)

    Had a great experience with Lanz. The estimate was complete, efficient and informative. I got an upgrade, which was a huge bonus, and the installers were very professional. I recommend highly.

  • Review 78 (2024-10-14 - Rating: 5)

    Lanz delivered everything that they promised they would. The techs were timely and professional. I would call them again if I ever need a plumber.

  • Review 79 (2024-04-03 - Rating: 5)

    My wife & I were told by All Pro in Tuscola that we would have to tear up our floor to fix our issue (we have a slab foundation) before we agreed to spend $2000-$5000 I wanted a 2nd opinion. So I called Lanz, Shannon came out only 2 hours after I called. Right away he said with his experience he doesn’t think that’s the case so he got to work. He had the issue fixed within an hour and saved us thousands of dollars. HUGE thank you for Lanz and you’ve gained a life long customer. Thank you very much to Lanz and even more to Shannon! Thank you for being so professional and dedicated to your job.

  • Review 80 (2024-06-18 - Rating: 5)

    Aidan performed semi-annual maintenance service on my home A/C system. Friendly, courteous, and quality work as I have come to expect from Lanz. Maintenance plan is worth the investment. Would recommend.

  • Review 81 (2024-06-30 - Rating: 5)

    I have used Lanz at my business and at my home for HVAC and plumbing repairs. Their technicians are very professional, knowledgeable, friendly, and helpful! I have been extremely pleased with their service. I highly recommend them!

  • Review 82 (2024-07-16 - Rating: 5)

    Great service. My AC technician Aiden talked me through various options for my AC unit, answered all questions I had, and scheduling was easy as well.

  • Review 83 (2023-11-23 - Rating: 5)

    Furnace was having issues igniting. Contacted the first result on Google, Mattex, who said I would have to pay a holiday rate and after hours rate even though it was 3pm on a Wednesday before Thanksgiving and said I would have to pay $275 just for someone to come out. Contacted Lanz and they advised me it would only be a $79 service charge and any parts that were required. Will came out and was very professional and courteous. He explained everything he was doing and provided some helpful insight for the future. Highly recommend their service!

  • Review 84 (2025-01-05 - Rating: 5)

    Austin was great. Quickly addressed the issue, clean work, knowledgeable resource.

  • Review 85 (2024-10-14 - Rating: 5)

    No complaints. Tech was very professional, friendly, and answered all questions I had for him. Will use again.

  • Review 86 (2024-03-04 - Rating: 5)

    We made the right decision to call Lanz when our furnace started acting up. They arrived promptly, were respectful, and were knowledgeable of the ins and outs of our system. They were able to identify the problem and get our furnace running again. We will definitely call them again in the future!

  • Review 87 (2024-09-12 - Rating: 5)

    The Lanz Plumbing staff were responsive, professional, knowledgeable and careful in their work. I will continue to call them in the future.

  • Review 88 (2024-06-04 - Rating: 5)

    A simple DIY faucet gasket repair turned into an emergency when something broke (on Friday evening) and we couldnt turn the water main back on. Lanz to the rescue! I am grateful for their availability and expertise!

  • Review 89 (2024-05-23 - Rating: 5)

    Aidan was very professional and polite. Completed the necessary tasks as required. I would like to see a narrower time frame for scheduling. I have to sit around for 4 hours waiting. If it could be within a 2 hour frame it would be more convenient

  • Review 90 (2024-08-20 - Rating: 5)

    Employees were polite and professional. They accomplished what Roto Rooter could not. I recommend them for any drainage concerns you may have.

  • Review 91 (2024-06-12 - Rating: 5)

    Shannon did a great job for us. He was knowledgeable, capable, professional and personable. We will use Lanz Plumbing again.

  • Review 92 (2024-01-07 - Rating: 5)

    We were so grateful to Shannon, our technician from Lanz. He took care of our serious clog problem and got our system back to operational. He was prompt, friendly, and obviously very skilled. And all this on a cold Sunday afternoon. We will certainly call Lanz again and highly recommend them to others.

  • Review 93 (2024-06-12 - Rating: 5)

    I contacted Lanz on a Sunday using their website, Monday morning I received a call and someone was out fixing the issue by 2pm! Great customer service & great work, we will definitely be using Lanz for any of our future issues.

  • Review 94 (2024-03-24 - Rating: 5)

    Very skillful installation of a lot of new equipment. A heat pump water heater, an in-line dehumidifier, and a fresh air ventilation unit from Build Equinox have really changed the air quality of our house. Your mileage may vary, but in our early 1900’s house the bathrooms don’t steam up anymore, and the second floor isn’t 10 degrees hotter than the first floor. Mark helped us put together the plan for the plumbing upgrades, and Michael, Kevin, and Wes handled the ventilation. But there was also a whole team of installers who did a great job shlepping heavy equipment and making it work. It’s not easy work, but they made it easy for me.

  • Review 95 (2024-02-09 - Rating: 5)

    I recently had the pleasure of engaging Lanz Inc. to repair a leaky drain pipe, and I couldn’t be happier with the service I received. From the moment I reached out, Lanz demonstrated remarkable responsiveness, promptly sending out Brett who efficiently replaced my defective bathtub drain pipe. The workmanship was solid, and I’m grateful for their professionalism and effectiveness in addressing the issue. I highly recommend Lanz Inc. for any plumbing needs.

  • Review 96 (2024-04-30 - Rating: 5)

    I asked Wes at Lanz to find a way to put a mini split in a bedroom in a rather constrained part of the house. I was amazed at the solution he and Thomas found. Once the equipment arrived, they completed the work in a day! Looks great and works super! Thanks so much!

  • Review 97 (2024-12-17 - Rating: 5)

    Outstanding! The technician who came out was so knowledgeable and helpful. Our toilets were overflowing and it turns out there were roots in the pipes and he solved it all in one afternoon! (After we paid a different company $1100 this morning to disassemble our toilet and tell us they couldn’t do anything today because they need to break up our concrete patio and rent a back hoe.) We are so grateful for Lanz Plumbing and their expertise. We are customers for life.

  • Review 98 (2024-06-19 - Rating: 5)

    I called Lanz at the suggestion of a friend, Sue Gass, who recommended them. The gentleman who came to deal with my issue (leaky toilet, identifying whole house water shut off) was named Boston Williams. What a great guy! He was extremely thorough, knowledgeable, friendly and efficient. He gave us multiple opportunities to ask queations and gave us great information. I try to support local since I live in Coles County, but my recent service from locals was less than satisfactory. I am so relieved to know that Lanz will be my go-to for all my plumbing, heating and cooling needs. I highly recommend Lanz!

  • Review 99 (2024-12-15 - Rating: 5)

    The worker that came out to look at the furnace showed a great set of solving skills and was very helpful! Five Starts !:)

  • Review 100 (2024-06-20 - Rating: 5)

    We have an almost 20 year old water heater and Lanz kept it working for us. Our expert knows what he’s doing - thanks Boston. Lanz is a good company to work with.

  • Review 101 (2024-05-02 - Rating: 5)

    Lanz Heating and Air was very thorough and did a great job explaining our HVAC system to us and how it works. They checked up in the attic and made recommendations. Very happy with the service!

  • Review 102 (2024-12-16 - Rating: 5)

    Ive been a member of the Lanz Comfort Club for several years. They come regularly to check my furnace and air conditioning and keep their appointments. Their technicians are always polite and informative and the keep things clean. I highly recommend Lanz and its Comfort Club.UPDATE: Recent incident with Lanz. I recently had a new air conditioner installed. That part was done well. When time came to write up the invoice, I reminded the technician that I was a member of their Orange Club. He apparently checked and said that I was not listed. Ive been paying my monthly fee for decades. The technician said he would take care of that. Shortly after, I needed some plumbing work. Once again I reminded the technician that I was a member of the Orange Club. Once again it was checked and was told that I was not listed and that my membership had been terminated earlier that month. No one had told me. So, I asked him to leave. I later filled out the online form for membership. That was months ago. No response still. Was I placed on some black list? It was an unpleasant end to a long and satisfactory business relationship. Very disappointing.

  • Review 103 (2024-06-22 - Rating: 5)

    Our Lanz service includes a plumbing inspection. They didnt try to oversell us, but did point out the problems with our bathroom shutoff that I knew were stuck and not functional, but hadnt taken care of. They gave me a very reasonable quote for getting those replaced, and I am grateful They reminded me. I would not have remembered until one of them failed completely and we would have had water damage. Weve been on a plan with Lanz for 9 years now and it truly has been great.Older-Our compressor went out on our 22 year old system, and we have had small issues with our furnace the last two years, so we decided to upgrade our entire system, furnace and air conditioner. Lanz was great, gave us options, explained the differences, and helped us understand the benefits of the system we decided to go with. Kurt was helpful, available, and knowledgeable, great experience.They have earned my trust and I will always be a Lanz customer.Older - Lanz has been great, and today we had our air conditioning system maintenanced. Victor was courteous, knowledgeable, and very informative as he explained the work he was doing. He answered all of my questions, and it was a great experience. I would be glad to have him be our Lanz rep for any future needs.

  • Review 104 (2023-10-13 - Rating: 5)

    Cannot recommend this company highly enough. Our a/c went out a few weeks ago, and after sending a technician out, we found out we needed an entirely new system (a/c, air handler - the whole 9 yards). Every single person we spoke to/came into contact with was kind, professional, and friendly - even to our dog, who is old and slow but still wanted to help. After getting another quote, we determined their pricing to be right on par for what we needed. Michael, our salesman, took plenty of time to make sure we were well educated, our questions answered, and even applied for rebates on our behalf.The install went so smoothly. This being the first time weve had to replace an entire system, we couldnt have asked for more. They even helped me download and navigate the app for the new thermostat.We had a great experience and will certainly be using them for any of our future needs. 10/10, absolutely recommend!

  • Review 105 (2023-05-17 - Rating: 5)

    I recently had a plumbing issue in my kitchen, where there was a persistent leak and a blockage in the sink. Luckily, I came across lanz Plumbing Services, and they provided exceptional assistance in resolving the problem. I am extremely satisfied with their service and would highly recommend them.Not only did they fix the leak and unblock the sink, but they also provided valuable advice on preventive measures to avoid similar issues in the future. Their attention to detail and commitment to customer satisfaction were evident throughout the entire process.The pricing for their services was fair and transparent, with no hidden charges or surprises. I appreciated their honesty and integrity in delivering quality workmanship.Overall, I am delighted with the plumbing service provided by Lanz Plumbing Services. They demonstrated professionalism, expertise, and excellent customer service.

  • Review 106 (2024-03-04 - Rating: 5)

    I called this morning how about a clog in my drain I was given an arrival date of today and that was a very nice happening. Wyatt and Shannon are two of the most kindest, caring, professional people that I have had the pleasure to work with. I will always recommend Lanz

  • Review 107 (2024-08-17 - Rating: 5)

    Very happy with Lanz service and response time on my sump pump issue. Jesse was a pro.

  • Review 108 (2024-04-18 - Rating: 5)

    Lanz has done it again guys! From consultation to the finished product Kurt, Wes, and the team really worked with my schedule. Seriously above and beyond workmanship, took the time to show me the process of what they did as well. Couldn’t have asked for a better team to help me out in a time of need!

  • Review 109 (2023-08-31 - Rating: 5)

    I had a leaking toilet in my home, and less than 2 hours after I called in a request, two repairmen were at my house. They were efficient, professional, and let me know all the options I had with the repair project. I was very comfortable with them in my home, and appreciated their professionalism. I recommend their services, and will be using their business again.

  • Review 110 (2023-12-23 - Rating: 5)

    We experienced an issue with our sewage drains over Christmas weekend. Shannon was prompt to answer & return our calls. He arrived in a timely manner and was quickly able to diagnose & resolve the issue. His behavior was consistently professional.

  • Review 111 (2024-11-18 - Rating: 5)

    Very thorough work. Solved a problem that could have become very costly. Professional and timely and highly knowledgeable and skilled!!

  • Review 112 (2024-09-09 - Rating: 4)

    Repair person arrived during the scheduled window and called ahead to confirm. Job was completed and area was cleaned up.

  • Review 113 (2024-07-08 - Rating: 4)

    Came out to fix a water heater issue, and then cleaned the mechanisms. Service guy came out earlier than they had projected, which was awesome, he was very polite and efficient. Charges to do work a bit on the pricey side tho

  • Review 114 (2024-06-28 - Rating: 5)

    There was an Estate Sale going on and the air conditioner condensate pump quite working. Within a few hours, and an hour into the sale, they worked the job in and had the problem fixed. They are the best.

  • Review 115 (2024-05-14 - Rating: 5)

    Cant say enough good things about this company. They are prompt, friendly, honest, and go above and beyond to stand behind their quality name. If you ever have any plumbing, heating, cooling, drainage, etc issues, large or small, they can and will handle it! Professional and friendly! Thanks for all you do Lanz!

  • Review 116 (2023-11-21 - Rating: 5)

    The crew that came to clean our ducts were very professional and diligent to be sure they cleaned every vent and both furnaces. We were cautious about having our ducts cleaned, as we had the popcorn in our ceilings removed recently, plus we have multiple hairy pets. I had no idea how much debris we had in our ducts and the amount removed was shocking. Our house smells so much cleaner and feels warmer – I would not hesitate to recommend this crew at Lanz to anyone. Very reliable and trustworthy.

  • Review 117 (2024-05-12 - Rating: 5)

    Friendly and professional technician who quickly determined the issue, obtained the necessary parts and had us up and going in a short time. Very clean and neat work habits. Definitely will call Lanz the next time we need plumbing services.

  • Review 118 (2024-02-05 - Rating: 5)

    Im a do it yourself person,yet I ran into a plumbing issue that I been battling for over 1yr now. I finally broke down to call the Pros. I heard good things about Lanz and gave them a shot. Its a good thing I did, the quick response and professional workmanship they did was a true 5 star rating! Thank you Lanz Plumbing.

  • Review 119 (2024-11-16 - Rating: 5)

    Fast professional service!!!! Technician was terrific and even had booties to cover his boots! Huzzah!

  • Review 120 (2024-07-29 - Rating: 5)

    UPDATE: Weve continued to call Lanz for almost every plumbing issue weve had since that original HVAC crisis years ago, and they have always provided outstanding service. Routine AC maintenance, some minor kitchen sink water line repairs... just about a week ago they installed a new water heater (that we had purchased ourselves), and everything went as smoothly as could be. Then a few days later — totally unrelated to the heater change — we had a bathroom leak that required emergency service on a Sunday. Unlike most other places in town, I got through to a human on the phone right away and had a callback from the on-call plumber (Boston) within minutes. He gave good advice about shutting off the water main, asked a lot of questions, and gave a reasonable ETA for getting to us. He showed up a few hours later, and clearly and patiently walked us through every step of the process he went through to try to locate and fix the underlying problem — which turned out to be surprisingly tricky, given that the most visible downstairs damage wasnt directly under where the leak turned out to be. Boston was happy to answer all of our questions and show us everything he was doing, and as always with Lanz, was super careful with tools, materials, and cleanup when the job was done, as well as giving advice on next steps for demolition and repair of affected areas. Absolutely outstanding, professional work from Boston from start to finish. We just cant recommend Lanz highly enough.PREVIOUSLY:Our blower motor conked out late one evening, killing our AC in the middle of a heat wave. Lanz was the first local HVAC company where an actual human answered the phone; she had a technician call me back within minutes, and he was at our house within an hour. He couldnt resuscitate our ancient equipment, but he did his best, talking me through everything he tried and what our options were for repair, if we wanted to go that route. There didnt seem to be much point in trying to patch up a nearly 25-year-old system, so we opted to get estimates on new systems from several different companies. Once again, Lanz was far and away the best — Jake, our sales consultant, was prompt and professional, offered us fair and competitive prices without any car-salesman-esque let me make you a deal schtick, and responded quickly to all my e-mailed followup questions well into the night, knowing that we wanted to make a quick decision. We chose a new system first thing on a Friday morning (just a couple of days after the old one died), and Lanz had a temporary blower motor installed on the old furnace by 2PM that day (for free!) so we wouldnt be without AC while we waited for installation. The actual installation went off without a hitch a week or so later; those guys were super-friendly, did immaculate work, and were as professional and polite as everyone else I dealt with at Lanz. I cant think of any way this experience could have been better.Update, a couple months later: OK, as it turns out, it could get better. A few weeks after installation, we noticed that our outside outlets werent working anymore. Looking back, we figured out that the last time we knew they worked was just before our AC installation, so we thought something might have been accidentally disconnected in the process. Lanz came out within a few days of my call and took the time to re-check all the wiring and outlets until they found the problem. I dont think its obvious that it was directly caused during installation, but they fixed the minor issue anyway for no charge. Same fantastic, friendly service I had experienced previously (and the new system has been running like a dream).

  • Review 121 (2024-05-19 - Rating: 5)

    We hired Lanz to replace our Water Heaters and HVAC units. They did a professional job at a reasonable price (competitive, not the cheapest). They kept open communications throughout the process. Excellent team and work!Update: They have a terrific maintenance service that preemptively takes care of HVAC, plumbing of homes before problems arise. They are a very reliable company.

  • Review 122 (2023-12-05 - Rating: 5)

    Lanz comes every 6mo to perform maintenance on our HVAC system that was installed in June of 2022 based on the service plan we purchased. They contact us to schedule the appointments. They are flexible to accommodate our schedule. They communicate clearly. And provide friendly service while the work is done. They make sure all our questions and concerns are answered before they leave. We are very satisfied with the HVAC system and their service to date.

  • Review 123 (2023-06-26 - Rating: 5)

    Happy with the overall experience of working with Lanz, our first time. We had issues with the AC, Nick was the service provider and he was excellent. He was on time, diagnosed the issue, worked on fixing it got everything up and running. He did a great job and was a pleasure to work with.

  • Review 124 (2023-12-10 - Rating: 5)

    The service was professional and very helpful. Mr. Vasquez responded quickly after my call needing service for our furnace that had stopped working. He was able to resolve the problem efficiently and was effective and organized in his work. He is very personable and responsive. Thank you for the prompt services.

  • Review 125 (2024-04-30 - Rating: 5)

    A major thank you to Shannon from drain cleaning! He is absolutely wonderful at his job and as a person! Words will not even begin to describe how grateful I am for him to come out after hours and help fix our issue with the drain pipe that was causing sewage to back up into our crawl space.

  • Review 126 (2023-07-05 - Rating: 5)

    Shannon and Terry were wonderful! Their level of professionalism was second to none! From the prompt response, on a holiday no less, to the quickness and accuracy of their work, I couldn’t have asked for a better experience!! Thank you for having knowledgeable, experienced staff who care about their customers! It truly makes ALL the difference. I will recommend Lanz to all my friends and family.

  • Review 127 (2024-01-08 - Rating: 5)

    We needed an emergency service for a water leakage problem in the bathroom on a Saturday. After a couple of inquires, this company responded the quickest with clear communication. The plumber (Brad) came within several hours in the same afternoon and did an excellent job replacing the valve of our bathroom shower and thereby got the problems solved. The whole process was professionally done. We will use them again.

  • Review 128 (2024-07-02 - Rating: 4)

    Good plumbing crew, nice and competent! Did a great job! Must be holiday weekend July 4 so the sceduling do get delay on crew !

  • Review 129 (2023-12-19 - Rating: 5)

    New to Lanz, been using a competitor for past hvac service. Great customer service here. Kurt Fletcher presented us with great options/information when we were shopping for a new system. A whole new furnace/ac installed in less than one day. The installers cleaned up after themselves and throughly explained the new system. Would highly recommend!

  • Review 130 (2024-07-26 - Rating: 5)

    We are super impressed by the professionalism and excellent service Lanz provides. Thomas was really helpful and answered all of my questions. Great company!Update 12/16/21Continue to be impressed with this company. Brett just installed a new hot water heater for us. Very professional and courteous. Wore his mask inside the house which is super comforting during these Pandemic times. Would recommend these guys for sure!Update 5/23/22Another excellent service call! We needed a little tweaking on some settings for the HVAC unit they installed two years back. Mike (the tech) diagnosed the issue and fixed us up! This company is awesome!nUpdate 5/31/23Great service by Greg to do annual maintenance on HVAC system. The company is great to work with and their techs are alway knowledgeable, quick, courteous, and professional. Use these guys.Update 10/22/23Another great service call by Lanz. These guys are excellent.Update 7/26/2024Great job again! Did our annual AC maintenance and they were in and out quickly. Nice job!

  • Review 131 (2023-10-19 - Rating: 5)

    Wow, blown away by the service. I called after hours due to my heater not kicking on. Chris was fantastic! He was helpful, responsive and enthusiastic about helping. I could sense the passion that he has for his job and he was genuinely excited to be able to help even after hours. He got me back up and running within an hour. I will certainly be using Lanz in the future and I’ll be requesting Chris personally.

  • Review 132 (2024-04-18 - Rating: 5)

    Shout out to Shannon and Jalyn for giving top-notch service in cleaning out clogged footing tiles and doing such hard work with a friendly manner. They kept us informed throughout the entire process with clear explanations. Thanks so much for coming quickly, too.

  • Review 133 (2024-08-09 - Rating: 5)

    The service was great! Both men were friendly and were very knowledgeable and did fantastic work! VERY PLEASED

  • Review 134 (2023-10-11 - Rating: 5)

    I scheduled Lanz to repair a leaking outdoor water spigot and install an emergency shutoff valve at the same time as the upstairs HVAC system would not kick on to heat. The technician that arrives was very professional, communicative, and upfront about everything that needed to be accomplished. He even rearranged his schedule to work on the heating after the plumbing was finished. He tested every wire between the thermostat and furnace before finding that when the alarms system was installed (by another company), they set up the heating mode wrong. I am very happy with the level of service Lanz provided.

  • Review 135 (2024-03-29 - Rating: 5)

    Lanz Heating and Cooling was called because the box on my furnace needed replacing. Greg came out, assessed the situation, gave me a quote and even put a different filter on the furnace that was much more efficient and easy to install. What a difference.

  • Review 136 (2024-02-03 - Rating: 5)

    Everyone is super friendly, efficient and knowledgeable. Greg knew exactly what was wrong with our mini splits under a couple of minutes. He was kind and very knowledgeable. I highly recommend Lanz!

  • Review 137 (2023-04-20 - Rating: 5)

    Can’t say enough good things about our experience with Lanz. We recently bought a 1940’s home with an addition that needed an updated HVAC system. It’s a complicated install given the age of the home and limited duct work. Other companies we consulted struggled to come up with a workable plan. I called Lanz, and our consultant, Michael Savage, figured out a way to give us everything we wanted for a great price on his first visit to our home. All of the equipment arrived in a timely manner and communication to set up the install was good. I really appreciated the professionalism of the installation team. They were great to work with. The whole experience was excellent, and I’m thrilled with the results. The ductless mini split system we have throughout the house now exceeds what we hoped for when we started shopping around. I highly recommend giving Lanz a call.

  • Review 138 (2023-09-13 - Rating: 5)

    Have had them out a few times to do a variety of things: remove and install a new dishwasher, which involved moving where the water pipe was, fixing the drainage on a couple of showers, and cleaning out the air ducts. Each time they were prompt and the workers explained everything that needed to be done in detail. I felt like the prices were very reasonable for the work performed. Boston (who did the plumbing work each time) was great to work with. I would definitely call Lanz again for any for plumbing or HVAC work.

  • Review 139 (2024-05-25 - Rating: 5)

    Wyatt was very nice and professional, came out quick and had us fixed in no time. We will definitely be using Lanz for everything in the future.

  • Review 140 (2024-06-30 - Rating: 5)

    The Lanz team installed our new furnace and heat pump in one day in a very tricky location under the house.The team was very professional and did a great job. After the installation a team member arranged to follow up and double check the system to be sure it was running correctly and to answer any questions.We highly recommend Lanz!

  • Review 141 (2024-12-12 - Rating: 5)

    Responsive, efficient and trustworthy. They are professional, skilled and knowledgeable.

  • Review 142 (2024-12-28 - Rating: 5)

    Prompt weekend on call furnace service. Knowledgeable technician.

  • Review 143 (2024-02-07 - Rating: 5)

    My experience was (over the course of several weeks and during a bad cold snap) with their furnace/AC repair, consult, installation, and follow-up staff. They were all great. Very professional, very thorough and proactive.

  • Review 144 (2024-07-26 - Rating: 5)

    Quick service, friendly people who were eager to help solve the problem. Job done well and checked all the components, would recommend

  • Review 145 (2024-01-19 - Rating: 5)

    I contacted Lanz through their website and was promptly contacted via text and scheduled to have a plumber here the same day. The plumber was very professional and knowledgeable. I was very satisfied with the overall customer service, communication, and cost of fixing our problem.

  • Review 146 (2023-12-26 - Rating: 5)

    Update: Lanz reached out and mentioned that there was an incorrect code used which is why it costed more and they refunded some of the charge. Thanks and really appreciate it. Great service and probably one of the few companies which act on a customer feedback. Thanks again.Expensive but otherwise good. Had a faucet that was not working and had to keep the mains shut to prevent water flowing. They sent someone within an hour when I said it was urgent which was great. The technician was friendly and knowledgable. The quote was very expensive, they were ok with me getting the parts which saved a bit but still it was expensive for a faucet repair. Once I got the parts they came back again and did the replacement. The faucet has been working well after the repair.

  • Review 147 (2023-01-09 - Rating: 5)

    Lanz was amazing from start to finish. Extremely responsive and helpful when explaining the options and giving their recommendation. They were very transparent and honest, and did not try to push any services or products on us besides what we needed. Installation was professional, clean and on time. They even brought us space heaters to use while we waited for the new furnace install.

  • Review 148 (2024-05-09 - Rating: 4)

    You are awesome. He came out and told us we needed. Said theyre coming back today to install a new sump pump and a battery back up. Very nice and knowledgeable. Thank you.

  • Review 149 (2023-12-29 - Rating: 5)

    He fixed my furnace problem quickly and he didnt try to scare me with extra problems. He is someone I trust. Plus the cost was very reasonable. I used them for plumbing too. Lanz is the only people I will call.

  • Review 150 (2024-08-05 - Rating: 5)

    Good service. Plumber was knowledgeable and courteous and fixed our faucet promptly.

  • Review 151 (2023-05-11 - Rating: 5)

    When i realized i couldnt install my kitchen faucet myself, i called Lanz and they had a plumber here ASAP (the same day). He took out the old and installed the new faucet without a hitch. It works great and Im very happy with the results. The folks at Lanz are responsive, their employees professional and knowledgeable, and i highly recommend this company.

  • Review 152 (2025-01-02 - Rating: 5)

    Very professional!! Explained what was plugged in the drain. Would recommend.

  • Review 153 (2024-06-20 - Rating: 5)

    I called and they promptly sent a team Kyle and Terry to deal with my issues pertaining to sewage backup and main drain line clog. They serviced my issues and recommended preventative repairs since this has been an ongoing issue since the purchase of my home almost 3 years ago. I would recommend this company for their quality customer service by addressing all my issues and concerns with not only the current issue but how to prevent this issue from reoccurring. Ive had several plumbers come and address my plumbing issue repeatedly and never once did they offer me a permanent solution to resolve this issue until now. Thank you for helping me with my current issues and how to prevent this from being a costly ongoing repeated battle in the future! Top quality customer service with professionalism and addressing customers need for permanent repairs. ⭐️⭐️⭐️⭐️⭐️ five stars all the way across the board for having the customers best interest in mind.Going forward over a year later from the plumbing work done which still hasnt caused me an issue since they fixed the issue.I called for my HVAC. Lanzprovides professional service as they analyzed my HVAC and got it operational. Quoted me an estimated price for a replacement as I know next season Ill probably have to upgrade as mine has some years on it. I wouldnt use any other company for any of my plumbing, heating, or cooling needs.. Lanz genuinely cares about their customers. Thank you Greg for being so professional and explaining to me what the issues were and what needed to be done, and the cost in advance to get my house cool again. I cant thank this company enough for having the professional and knowledgeable service they provide that has their customers budgets and needs in mind. Again with 🌟🌟🌟🌟🌟

  • Review 154 (2024-04-20 - Rating: 4)

    The plumber was friendly and knowledgeable and successfully fixed our toilets. But he kept using our piano as a table to hold the wet toilet parts he was replacing. Twice we had to put towels under the pieces.

  • Review 155 (2023-08-03 - Rating: 5)

    Great residential drain servicing today. Shannon and Kyle were extra professional, timely, and knowledgeable. They happily answered all my questions and made sure all our issues were addressed before they left. Go Lanz!

  • Review 156 (2024-06-24 - Rating: 5)

    They did my plumbing job (running new water lines and installing a vanity) quickly, neatly, and efficiently. Great communication, super nice employees.

  • Review 157 (2024-02-23 - Rating: 5)

    We had a clogged sewer pipe and could not use our locker rooms. We called Wednesday afternoon. Lanz came Thursday morning, repaired the problem and called with a detailed explanation of our problem and possible long term solutions. They were excellent.

  • Review 158 (2023-11-13 - Rating: 5)

    I called Lanz for help since my furnace made a loud noise on Nov. 5.Technician said my furnace has no issue on Nov. 6.I paid $79.00 for dispatch fee.My furnace stopped working on Nov. 12 so I called again.Another technician fixed the problem on Nov. 13.Their service is super-reliable, prompt, and honest.They did not charge dispatch fee for their 2nd visit.

  • Review 159 (2024-04-21 - Rating: 5)

    Another great experience with Lanz. Had a shower valve blow up and couldnt use the water at all. Lanz showed up within hours on a Saturday and had parts in hand. All done in a few hours. Thank you so much again!

  • Review 160 (2024-12-27 - Rating: 5)

    The guys who came out were very kind and helpful and infomative. The price point was less expensive than competitors. I highly reccomend.

  • Review 161 (2024-05-21 - Rating: 5)

    Thank you, Matt! We appreciate your diligence in tracking down a wire that was crushed during a recent remodel and preventing our air conditioning from working. You are an asset to your trade and Lanz!

  • Review 162 (2024-10-01 - Rating: 5)

    Shannon was efficient, effective and professional. We couldn’t ask for better service. Thank you!

  • Review 163 (2024-02-09 - Rating: 5)

    Lanz installed a new hvac system for us roughly 2 years ago. Well earlier this week our furnace started having issues. They came out the same day I called and diagnosed it as needing a new heat exchanger due to a crack in the part. Unfortunately the part was backorded until March. Since it was under warranty they went ahead and replaced the entire furnace and had it done in under 2 hours. I cant say enough good things about this company.

  • Review 164 (2022-12-08 - Rating: 5)

    My family and I absolutely LOVE Lanz! Jesse (Underground Solutions Manager), and his team, came to our home and did an outstanding job! They showed up right when they said they would, 7:30 AM. They were very kind and polite about getting started. They kept me informed the entire time about what they were doing, and what would happen next. It just so happens that 2 of the men working at our house that day were friends of ours, so that made the experience even better! Regardless, everyone on Jesses team was so kind, and for a lack of better words, it felt like a big group of friends were at our house all day. They were all so friendly and full of laughter! They respected our home as if it was their own; wearing shoe covers the entire time, carefully moving our belongings to a better spot while working, and sweeping the floors when they were done. We very much appreciated Lanz for fixing our sewer issue in such a timely manner. They got the whole job done in one day, didnt rip up our yard, didnt rip up any flooring, and kept the house in order as they were inside. I couldnt dream of anyone else but Lanz taking care of this issue. We will always continue to love this company, the family-like care they give, and the amazing work they continue to do.

  • Review 165 (2024-06-12 - Rating: 5)

    I had an excellent experience with Lanz Plumbing, Heating & Cooling, Inc. for a quick same-day ac capacitor replacement. From the initial call to the dispatch and through the installation, their service was top-notch. The staff was friendly and professional, ensuring a smooth and efficient process. Highly recommend their services!

  • Review 166 (2024-01-11 - Rating: 5)

    Very professional team! Colin and Kyle did a fabulous job of installing an automatic water fill from our outside water feature to our basement! They are kind, considerate, knowledgeable and left everything clean and tidy. I would recommend them/Lanz to anyone!

  • Review 167 (2024-05-22 - Rating: 5)

    Lanz is awesome in serving our home. Boston does a great job with plumbing hvac, and all of our plumbing and hvac repairs. Cant say enough good things about all of their staff.!

  • Review 168 (2023-09-09 - Rating: 5)

    5 stars all the way around for Shannon and Terry! Super communicative and very professional. I received a great understanding of my plumbing system in my newly purchased home. Highly, highly recommend Lanz Plumbing for all your plumbing needs.

  • Review 169 (2024-02-15 - Rating: 5)

    Our technician Zach was able to diagnose and repair the old furnace unit in our newly purchased home that had been inoperable for longer than a week in February and deemed irreparable by another local business that inspected and passed this home prior to our purchase of said home. From now on, I will be pursuing all heating, cooling, and plumbing needs with lanz.

  • Review 170 (2024-08-02 - Rating: 5)

    I appreciate the attentiveness they take in providing service. Kyle was friendly, supportive, and listened to what I needed. He was affable and kind.

  • Review 171 (2023-07-24 - Rating: 5)

    We experienced a flood with one of the strong storms a few weeks ago and we lost power for 2 1/2 days (we had 10 inches of water and lost furniture, old pictures, clothing, etc). Due to this, we lost the control panel to our new furnace and the gas water heater were so so down. The electric sump pumps were not working, and our city water sump pump didn’t work properly. Lanz came restored the furnace, which was still under warranty, and water heater. No charge. They also came and fixed the city water pump, which now should work well. All of this done with much professionalism, expediency, and generosity, being sensitive to our situation. Thanks to Lanz, their office and field crew, for once again taking good care of us when we needed them!

  • Review 172 (2024-01-15 - Rating: 5)

    Great company to work with! I submitted a message on their website and received a call back within 30 minutes. We agreed to a scheduled time and they called 30 minutes before coming out. They were very professional and explained everything very well. Highly recommended!

  • Review 173 (2024-09-05 - Rating: 5)

    Same day service for a small AC problem. Courteous and fully explained the issue. Will call them again.

  • Review 174 (2024-03-27 - Rating: 5)

    Once again Lanz was terrific. This time it was to repair one showers dial - just a tiny little plastic piece but necessary (the first bathroom). And to install a new shower head (that I had purchased) in the second bathroom. And to fix the slow draining in the second bathroom sink. Service was efficient, on time, pleasant and knowledgeable. Highly recommended.

  • Review 175 (2023-09-30 - Rating: 5)

    I could not believe that they actually were available to talk with me on a Friday night. Shannon called me back and was extremely knowledgeable in discussing my issue with my basement drain. He explained what Lanz could offer in exploring and fixing my problem. It was above and beyond what 3 previous plumbers had offered me for $300 per opinion! I highly recommend talking to them to see if they can help you too!

  • Review 176 (2023-11-08 - Rating: 5)

    Lantz, Inc. is on my speed dial when it comes to any home repairs, from HVAC to plumbing, even underground solutions. I’ve used Lantz for all of them over the years. I keep returning to them knowing I can always expect to get the very best. They’re always very professional, polite, respectful of my property, perform tasks in a timely manner, communicative and detail oriented. I’m always satisfied with the services they perform and will remain to be their loyal customer for as long as I live in this area. I always recommend them to my friends and neighbors.

  • Review 177 (2024-05-23 - Rating: 5)

    Having septic problems. Everyone at their Underground Solutions part of the business is worthy of high praise. They are truly helping me determine MY best solution, not theirs. Honesty and integrity are high on my list. Big thumbs up for these guys.I also have used Lanz for my HVAC system for a number of years now. They recently installed a new heat pump and furnace in Nov-2023. The sales person, Kurt Fletcher, was terrific. Knowledgeable, friendly, personable. I was also impressed with the install team. 4 guys that seemed to take pride in their work. They cleaned up afterwards too. And Thomas Jordan, the tech who did the follow up check was great too!One more shout out to Thomas Jordan who came out today (Feb-2024) to help me iron out a problem with the humidifier. Hes a great tech.

  • Review 178 (2024-03-23 - Rating: 5)

    I had the ceramic tile floor replaced in my utility room and Lanz uninstalled the water heater and came back in a timely manner and reinstalled it. They did an awesome job, replacing connectors and making sure everything was working. Peace of mind and a quality job is what I got.

  • Review 179 (2022-07-09 - Rating: 5)

    I have done work with Lanz twice now. The first time they had replaced my water heater and not only was it cheaper than anyone else by a couple of hundred dollars the tech was very professional.The second time I had them install a spigot and Ron was very nice, did a great and quick job.I have had nothing but very positive experiences with them even the lady answering the phone was pleasant to deal with. If you need work done, you should call them first. Thank you Lanz!

  • Review 180 (2023-07-08 - Rating: 5)

    I was happy to see a serviceman who has done work for me in the past. He is very professional, definitely knows his craft and is straightforward and honest. He replaced two hose spigots. He had to go down in the crawl space to do so. Both work perfectly, easy to turn on and off and no leaks. I continue to be very pleased with Lanz service.

  • Review 181 (2022-04-20 - Rating: 5)

    Chase did a great job! I had no heat. I called on Saturday morning. He showed up early Saturday afternoon had my issue fixed in 20 minutes. He was very nice and very professional. I called other places and they wanted a $225 emergency fee because it was the weekend. That was almost the cost of my bill.Lanz will definitely be my go-to for HVAC!Thank you very much for a job well done.

  • Review 182 (2024-07-15 - Rating: 5)

    Easy to schedule appointment, called and arrived on time as scheduled. Performance maintenance check onplumbing system and cleaned water heater burner. Quick and efficient job well done.

  • Review 183 (2023-06-30 - Rating: 5)

    Lanz has been an amazing company to work with. In November of 2021 I had Kurt out to our home to provide me with a few estimates for potential upgrades to our homes HVAC System. My daughter has some pretty severe allergies and living in the country does not help. He spoke with me at length about different options and as I work with indoor air quality, respirators and other HVAC adjacent concepts spoke to me as more of a colleague during this visit. This was extremely reassuring for me and my wife, as with any sales person you want to know that they know what they are talking about and that they are not “just selling you something to sell it to you.”After the visit he did exactly what he said he would do provided me with a few options and quotes to mull over in a VERY timely manner. Now comes the fun part of the story, about 2.5 weeks after I had the quotes my existing furnace just quit. It was a Saturday morning when we noticed and now it was December. I had Kurt’s company cell and I decided to give him a call though not expecting him to answer. Boy was I wrong, he picked up and was ready and responded with zero hesitation. They had a service technician to the house to evaluate the issue and tell us that the unit was not safe to use. Upon hearing the news he offered to bring out heaters so my family could at least stay warm over the weekend. And then first thing Monday morning he called and helped me creat a game plan to get things upgraded, all at no additional cost for the Saturday call out or the estimates since it was now emergent. Everything after that went off without a hitch.The service technicians are amazing and the service plan is very reasonable as well. I would after just over 18months still give Lanz and their staff a 10/10. I would also and do recommend them to my friends and family!

  • Review 184 (2024-02-12 - Rating: 5)

    Service rep was there before he said he would be. He was very attentive to what our problem was and started checking where the cause might be. He checked many different things until he found the problem and made sure everything was working after fixing.He was very polite and friendly.

  • Review 185 (2023-12-08 - Rating: 5)

    I was throughly impressed with Shannon and Terrys professionalism, knowledge, and work!-Everything went great while they were onsite. And it was all resolved in a timely and efficient manner. I appreciate the quality and value Lantz brings to our community!-And I look forward to working with them again in the future!

  • Review 186 (2024-02-08 - Rating: 5)

    I recently had to replace my furnace and heat pump. I have been happy with Lanz’s service in the past but also wanted to receive several other estimates. Michael Savage thoroughly evaluated my home and recommended a system that is far superior to my old one. The installation (Kevin) and follow-up (Thomas) have been terrific and I am very happy with the entire experience. Highly recommend.

  • Review 187 (2024-04-09 - Rating: 5)

    Ron took care of my water problem in the crawl space. Showed me a video of water mist leaking from hole in water copper tubing, and repaired the leak. Impressed with his knowledge of the situation. Would recommend.

  • Review 188 (2023-10-21 - Rating: 5)

    Surprised they were ble to come in less than 12hrs of call. Friendly technician. Explained everything in detail. Was efficient and left the area cleaned up. Price was reasonable for service provided. Still waiting on email with explanation and receipt of payment. Pleased with this company.

  • Review 189 (2024-06-15 - Rating: 5)

    Terry and Shannon were GREAT! They addressed all the issues so quickly and efficient! And also provided me follow up help!

  • Review 190 (2023-06-10 - Rating: 5)

    These guys were awesome. My sink was clogged and disgusting one evening. It was around 7 pm. Most things were closed. I called these guys, left a voice mail, and 1 hour later they were at my home fixing it. The service wasnt cheap. But thats okay. The work was really professional. And the service man was really good. He not only fixed one sink but he also made sure the other one was also clean and serviced. And he did it by himself. Very diligent. Thanks guys. 5 stars

  • Review 191 (2023-07-12 - Rating: 5)

    Thank you to everyone we worked with at Lanz! Michael Savage called me back within a few minutes and was at our house for an estimate to replace our HVAC system later that same day. The installers, Chris and Dan were on time, efficient, and did a great job with ductwork changes and installing the new system. The job took more than a day to complete due to our unique configuration, but they made sure we had A/C before they left the first day. We very much appreciated their attention to detail and feel they did the job right! We plan to continue working with Lanz for future HVAC maintenance and would recommend them for HVAC replacement.

  • Review 192 (2023-06-14 - Rating: 5)

    Every time weve run into any issue, Lanz ALWAYS responds promptly and professionally. Theyve made us feel appreciated while also taking care of our issues (new homeowners, older home= issues sometimes). This past weekend we called on a Saturday evening. The tech called us back quickly and while HE and Lanz couldnt help, he KINDLY sent us the name of two others who may be able to help. And! He was right! He put us to someone who can help and potentially at a fraction of the cost. Lanz saves the day for us yet again! And theyll do the same for you. Theyre the only one well call

  • Review 193 (2024-06-26 - Rating: 5)

    Very Professional, very informative, great service! Any time I need plumbing assistance. LANZ heating and cooling is my go-to.

Similar Organizations