Mattex Heating, Cooling, Plumbing, Sewer, and Electrical

Located in Champaign, Illinois

Address: 402 S Staley Rd, Champaign, IL 61822, United States

Phone: +1 217-469-5871

Rating: 4.9

Services

On-site services
Language assistance
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
Gender-neutral toilets

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-31 - Rating: 5)
My pilot light wouldnt stay lit. I called on Monday, was at my house early Tuesday. I needed a new hot water heater, pipes and other things replaced. Explained everything that needed done so I understood. Very pleased.

Review 2 (2024-12-05 - Rating: 5)
A big shout out THANK YOU to John! He did a great job servicing our furnace after hours, to restore our heat. He was very polite, professional and friendly. My husband and I are pleased with your service.

Review 3 (2024-12-05 - Rating: 5)
Jacob came and checked out my furnace that stopped working suddenly. He got it running again, and explained what was going on. He was super friendly and helpful! I was really impressed that he was able to be at my house within an hour or two from when I called. Definitely using Mattex again!

Review 4 (2024-11-11 - Rating: 5)
I was impressed with Mattex as they were able to send a senior tech out the same day I called.Matt was very professional. He listened carefully to all the history and shared his expertise on my issues.I am very satisfied with the outcome and will be using Mattex again in the future.

Review 5 (2025-01-07 - Rating: 5)
Tomasz was a great. He was very knowledgeable about diagnosing the problem and what to do about it. Overall he was very friendly and one of the nicest service professionals I’ve ever had in our home.

Review 6 (2024-08-12 - Rating: 5)
The technician was fantastic. He was very professional and knowledgeable. He went through everything step by step and was very easy to understand. He worked diligently until the job was done. And he verified that everything was working properly. He left the work area cleaner than it was when he started. He explained the bill and answered all questions. It was a pleasure to have him here.

Review 7 (2024-12-23 - Rating: 5)
Mattex is reliable, prompt accurate! Alex has been to several jobs done here at my home. He is kind, knowledgeable, and does superb work

Review 8 (2024-12-16 - Rating: 5)
Needed to get my gas fireplace checked. We needed to make sure there was no gas leak, Eli was very courteous and efficient. Made sure no leak, we just need to get a new gas log set. Guess that happens after 20 years. Piece of mind is priceless!

Review 9 (2024-09-30 - Rating: 5)
We suspected a pinhole leak in a pipe in our walls and wanted to get someone to check it out as fast as possible. We already use Mattex for heating/cooling, so we called to ask if they had any availability for our issue. Zach was at our house less than fifteen minutes later. He quickly diagnosed the problem, gave us a reasonable quote, and had our issue resolved in around 30 minutes. All expectations of quality and speed of service were exceeded. Highest recommendation for Mattex (and Zach in particular) for this type of service.

Review 10 (2024-11-22 - Rating: 5)
Ethan came to the rescue before the cold hits! Ethan discovered an issue that the original builder overlooked and resolved a long standing issue on the furnace. Took him 2 hours of investigating, the entire time he had kept me updated. Very friendly and knowledgable. I truly appreciate it!

Review 11 (2024-12-06 - Rating: 5)
James Keifer did an awesome job fixing a mystery leak that was losing 550 gallons of water every day and making my water bill over $200 a month! He even found a more economical way to solve the problem by bypassing the galvanized stuff. He wore shoe covers, left absolutely no trace that he was here and he even talked to my Babydog (little diva Yorkie who runs my house)! He had the valve leak issue fixed and water back on before i could even finish a level of my matching game! He very patiently explained what was going on, what he was doing and offered suggestions for other things that will eventually need updated. I will never call another plumber.

Review 12 (2024-09-03 - Rating: 5)
Mattex has great service. Alex was courteous, professional and knowledgeable. Made us aware of all costs upfront. Replaced the sump pump and a dual check fitting. Work was done quickly and neatly. Highly recommend Mattex!

Review 13 (2024-10-04 - Rating: 5)
Jon came and did some routine maintenance on our furnace. He was very polite, extremely knowledgable and helped walk me through a handful of thingz. Very pleased with the service. I highly recommend and will continue using Mattex.

Review 14 (2024-11-26 - Rating: 5)
Clinton did a fantastic job. He did not give up until the issue was resolved. Also, Was sympathetic. Polite, and understanding. We are pleased with the end result.

Review 15 (2024-10-09 - Rating: 5)
Was very impressed with the responsiveness and ongoing follow ups from all of the employees.Tim Rose was exceptional; explaining what is going on, temporary fix, and scheduling final resolve.We were very impressed with Tim.Thank you

Review 16 (2024-12-30 - Rating: 5)
Jacob was great! Explained what was causing our problem and had it fixed in no time!. Very friendly and personable!

Review 17 (2023-11-23 - Rating: 5)
Called and had a plumber in 45 minutes. That was quick. Installed a whole house water filter I bought from Ace and did a wonderful job. The old one started leaking and I had to shut water off to the house. Thanks Mattex for getting me up and running again.

Review 18 (2024-11-26 - Rating: 5)
Mattex responded to an emergency gas leak within an hour of my call. The issue was resolved by a qualified technician who was extremely knowledgeable and answered all my questions. I highly recommend Mattex!

Review 19 (2024-08-12 - Rating: 5)
We just had a generac installed by Alex and his partner. Very pleased with their performance. They were on time, knowledgeable, polite and hard working. We give them a 10 and would definitely recommend them.

Review 20 (2024-11-26 - Rating: 5)
Good to have Isaac install the whole house air purifier this morning. He has been here on previous occasions, always friendly and works efficiently. Appreciate him answering questions!

Review 21 (2024-08-06 - Rating: 5)
My husband was home for the visit. He said that Mike did a great job. Professional, prompt, timely, efficient. Able to get an appointment that same week.

Review 22 (2024-10-11 - Rating: 5)
Rusty spent a lot of time looking everything over for our gas line request. He was knowledgeable and very thorough. Polite and friendly. Answered all our questions.

Review 23 (2024-12-19 - Rating: 5)
Tomasz was very professional, knowledgeable and friendly. He explained to me exactly what happened with a circuit breaker so I can address the problem on my own next time.

Review 24 (2025-01-03 - Rating: 5)
Quick response time and excellent service! Very informative. Will definately use again if needed (hopefully wont need) :)

Review 25 (2024-06-22 - Rating: 5)
Oscar and Josh both did a great job helping my dad with his plumbing issues. They were very professional and thoroughly explained everything. Oscar had the clogged cleared out quickly and Josh was very skilled with working the camera. He was able to find the cause of our plumbing problems and took the time to discuss our options to correct the issue. They were both very knowledgeable and pleasant to talk to. Would use Mattex again!

Review 26 (2024-08-16 - Rating: 5)
Despite some unfortunate news (my unit just needs replacing), the techs that helped us over the two days were fantastic. Ive had multiple opinions on my system over the year, and these fellas took their time. I honestly do believe that they did everything that they could to keep my system chugging and made improvements. They explained everything and had a system to check every angle that could be causing my problem. Ive overheard the techs talking through their steps and, more importantly, challenging each other on the best route and explaining this or that. This was a rare occasion where I did not feel like they were just out to sell me something. Once I get some money saved for a new unit, they will be at the top of my list.

Review 27 (2023-01-23 - Rating: 5)
Headache free from start to finish. Entire team was wonderful to work with and highly professional. Starting with my initiating call into the office, to Oscar with his knowledgeable and highly competitive bid for sewer replacement, followed by the PM who called to get me scheduled for replacement, down to the crew of nice gentlemen that arrived on my scheduled day on time, got the job done quickly and smoothly. Also small mention of appreciation for working so well to coordinate with the city of Champaign to get this done.Thank you team! It was great working with you! Will absolutely recommend you to any friends or family in need!

Review 28 (2024-11-30 - Rating: 5)
Alex was a savior on this cold holiday weekend. Very professional, knowledgeable, and friendly. Diagnosed and fixed problem in very timely manner.Thank-you Alex

Review 29 (2024-08-06 - Rating: 5)
The team was on time for their appointment, very efficient and professional. Took the time to walk me through the new equipment and other questions I had. I will definitely use Mattex again!

Review 30 (2025-01-08 - Rating: 5)
Isaac was friendly, knowledgeable and professional. He listened to the symptom description and investigated the problem. He diagnosed the issue quickly and explained the solution before fixing the problem. Highly recommended.

Review 31 (2024-10-17 - Rating: 5)
It was a head scratcher, even for one of the techs! Kyle came along and worked it all through to figure out what went wrong, and found a few other small issues. A great job overall and a good price!😁

Review 32 (2025-01-01 - Rating: 5)
We were very happy with the prompt and excellent service. Thank you Mattex and all the people we worked with!

Review 33 (2024-08-19 - Rating: 5)
Zack and Rich were very professional, knowledgeable, and personable. The entire experience leading up their arrival was also excellent; dispatch was timely and professional and I was kept constantly advised of their expected arrival.

Review 34 (2025-01-03 - Rating: 5)
Jacob Fry was excellent. Explained the problem and fixed it. Very personable as well. Thank you, much appreciated!

Review 35 (2025-01-08 - Rating: 5)
Five stars again! Abel and his coworker did a great job! Arrived on time and got right to work. Can’t say enough good things about the service they provide.

Review 36 (2024-04-08 - Rating: 5)
I called Mattex this morning and they had Josh come out around noon. I was pleasantly surprised how quick they got someone out.Josh did a great job of fixing some outlet wiring for me and giving a fair quote on other needs. He was very kind and patient with me, explaining everything .. I will be using them for all my future electrical needs. I also signed up for the A/c and Furnace servicing! Very nice people!!

Review 37 (2024-11-25 - Rating: 5)
James Kiefer performed efficient, work because of his knowledge of the business and great business ethics. He explains what he is he found or changed (filter, hose, tubing) .i will always request James.

Review 38 (2024-04-26 - Rating: 5)
This was a second house visit for James, and I so appreciated his efforts in giving the best service. He accomidated with a free same-day estimate, and provided bathroom repairs in a timely and professional manner. Cant say enough about my experience with the Mattex team. My experience has been beyond incredible. Thank you. 🫶

Review 39 (2024-06-11 - Rating: 5)
Clinton did an excellent job. He explained the issue with our A/C clearly and detailed the resolution. Once the repair was scheduled, he was on time and professional. Quality from start to finish!

Review 40 (2024-06-13 - Rating: 5)
Cameron arrived a couple hours after I called to schedule a service appointment, which I appreciated. He was friendly and very helpful. He fixed our issue and thoroughly answered all of my questions, as well as offering helpful advice. Thank you Cameron and Mattex.

Review 41 (2024-12-19 - Rating: 5)
Had Alex Conine as my plumber today. He was coming to fix a slow draining sink, but I realized I also had another sink that had a leaky faucet base and was hoping that he could also replace a shower head if he had time.He was able to take care of all three things and was very polite, personable, professional, and efficient.Thank you Alex!

Review 42 (2024-04-22 - Rating: 5)
Zach S. was extremely polite and professional. His experience and ingenuity saved us from a drawn out and expensive repair process.Jay was also very kind and polite when keeping us updated with scheduling and the status of a technician coming to our house.Zach S., Jay, and all of the Mattex team we interacted with exemplified great customer service! We will definitely be recommending Mattex for anyone looking for plumbing work and will be using them for any future issues.

Review 43 (2024-07-06 - Rating: 5)
We’ve used Mattex for our heating and cooling needs in the past. Today we called at 12:20pm and a technician was there by 2pm. Had our A/C back up and running by 2:30pm Great communication and service. Will definitely call Mattex the next time!

Review 44 (2024-10-04 - Rating: 5)
Ray was super helpful. He took the time to explain to me what was going on with my HVAC system. He was a wealth of knowledge.

Review 45 (2024-06-10 - Rating: 5)
As always the tech we had today, Ethan, was very polite & knowledgeable of his job. We have had excellent service with every service tech that has been to our home over the last 2 years. We have had heating, air conditioning, plumbing & electrical techs for regular maintenance & repairs. We would recommend MATTEX highly!

Review 46 (2024-07-02 - Rating: 5)
James is a very respectable and trustworthy technician. He was able to get my grandmothers water leak repaired quickly and provided excellent service in a timely manner. I highly recommend James!

Review 47 (2023-12-05 - Rating: 5)
Tomasz Nilges came to put my new ceiling fans in and he was really nice and knowledgeable. I enjoyed our conversation and his professionalism was evident throughout the installation. Another win from Mattex!

Review 48 (2024-07-01 - Rating: 5)
Ray was, first of all, right on time...Secondly, he was very thorough and explained the situation regarding my air conditioner concisely....Ray had to come a second time to rectify everything with my situation..he again, was on time, really thorough and a very pleasant person...

Review 49 (2024-04-16 - Rating: 5)
James was great to work with. He was very professional and honest when explaining the issue we had. We needed a new water heater, not the news we wanted (but expected). James was able to get us a new water heater and had installed within a few short hours. We will definitely be recommending James and using Mattex in the future!

Review 50 (2024-10-16 - Rating: 5)
This has been the best service, a little rocky start with their scheduler however my wife stated she has never seen a deep cleaning on our HVAC system.Thanks

Review 51 (2024-08-27 - Rating: 5)
No other HVAC company compares to Mattexs professionalism and quality of work. Mr Rose is detail oriented, patient, explained everything in detail.

Review 52 (2024-07-09 - Rating: 5)
Alex was professional, friendly, and a problem solver. He understood the intricacies of the renovations needed to accommodate my elderly parents and offered real solutions while keeping my costs reasonable.

Review 53 (2024-04-11 - Rating: 5)
Technician Zach did great job explaining to me what the problem was with my sump pump. I had a lot of questions and he answered all of them. He was very thorough and asked if there was anything else he could help me with before leaving.I would highly recommend Mattex for any home services you may need.

Review 54 (2024-07-02 - Rating: 5)
Service Tech Demes DJ Johnson was such a pleasant fellow. Did a thorough, patient job explaining the work done and the options available. I was very pleased with his work and the entire process.

Review 55 (2024-06-17 - Rating: 5)
They are all very apt to what they do and are willing to teach you if you have any questions. I enjoyed everyone I came into contact with through mattex although I was extremely bummed when they chose to quit doing business with us it was a higher up funding issue and not anything any of us on site could handle.(Edit)Spoke with Jonathan and he was kind. I would however recommend Mattex as they pulled through for us on many occasions. Wish them well and will miss their business.

Review 56 (2024-03-05 - Rating: 5)
Mattex was able to send a technician within a quick time frame that worked with my schedule. Alex was very professional, knowledgeable, and personable. He fixed a faucet that had a couple of issues. We were very pleased with his quality of work to get us back in business quickly.

Review 57 (2025-01-06 - Rating: 5)
Great guy….fast and efficient. With a snowstorm yesterday, he had to scoop out my driveway some to get in. Thank you.

Review 58 (2024-05-15 - Rating: 5)
Ray took care of my annual A/C checkup today. He was knowledgeable and patiently answered all of my questions regarding our AC unit and its condition. He was respectful of our home by putting on booties whenever he came inside. I expect to work with Mattex regarding our HVAC and plumbing needs going forward.

Review 59 (2024-06-27 - Rating: 5)
We had Mattex remove a toilet while work was done on the shower and come back and reinstall it a few days later. Eli removed the toilet. Keifer and Zack reinstalled it. All three technicians were super friendly and very professional. They did great work and I was really pleased with the service. Thank you!

Review 60 (2024-04-29 - Rating: 5)
I had several refrigeration products that I was having issues with. Matt from Mattex Heating and cooling, correctly diagnosed and resolved my issues.i was most happy with him diagnosing our camper AC wasnt working because of a defective capacitor. He was able to accomplish this in time for us to use our Campers AC on our camping trip. I give Mattex my highest rating for diligence, intelligence and resolution. I highly recommend Mattex Plumbing and Heating.

Review 61 (2024-08-21 - Rating: 5)
Great job. Tomasz is very knowledgeable, pro-active, creative and helpful. Very good problem solver, too. Wish I had him as a student :)

Review 62 (2024-08-16 - Rating: 5)
Mattex has done a fair bit of work for us on HVAC and electric and always does a great job. Prompt service as well.

Review 63 (2024-09-04 - Rating: 5)
Thanks for the great job that was performed on our ac unit. And installation of new thermostat. Also cleaning up when done. Thanks

Review 64 (2024-04-02 - Rating: 5)
We had a great experience! He was patient and thorough. Clearly explained the issue, went over options to fix, never pressured us on which way to go, was up front on pricing, and took the time to do the job well and verify it. After less than satisfying encounters with other companies, this was a wonderful experience and well worth bringing our future business to them!

Review 65 (2024-08-21 - Rating: 5)
Rusty was great to work with! He did the job quickly and offered to quote work that I didn’t know Mattex took care of.

Review 66 (2024-08-07 - Rating: 5)
Josh Powell is an excellent camera technician for Mattex. Not only did he answer all of my questions with detail, but he was also kind and professional. I highly recommend Mattex because of Josh Powell. Thank you, Josh!

Review 67 (2024-10-04 - Rating: 5)
He was very knowledgeable and friendly. Explained everything he was doing and why. I would highly recommend him.

Review 68 (2024-03-15 - Rating: 5)
Loved that all the workers placed plastic cover-ups over their shoes when inside the house and took the cover-ups off when going outside—a minor action, but an action that showed great attention to detail and one that was greatly appreciated. All the workman that worked on the HVAC install were very professional and personable. The salesman, Drew, was very knowledgeable and detailed. All in all, the experience from sale to install was very pleasant.

Review 69 (2023-10-23 - Rating: 5)
I will give 5 stars to this experience with Mattex. The company never failed me in providing a very high-professional service. This time Jon show up with the best solutions for all my units (furnace and AC). I appreciated the proactive approach, he provided easy/plain explanations piece he replaced (what and why). Very happy.

Review 70 (2024-07-08 - Rating: 5)
Jon B did an excellent job with the maintenance call. He was knowledgeable, thorough, explained everything very well, and was very personable.

Review 71 (2024-12-31 - Rating: 5)
Mike Mansfield from Mattex arrived promptly at my home (after normal business hours, fortunately for me) to investigate why my furnace wasnt putting out any heat. He pinpointed the problem (a bad igniter), installed a replacement and verified that this part fixed the problem. I was very pleased that I wouldnt be spending the night in an unheated house in December! Thumbs up.

Review 72 (2024-12-17 - Rating: 5)
Rich did a great job assessing what needed to be done and walking us through our best options.

Review 73 (2024-08-26 - Rating: 5)
Showed up on time. Was thorough. Took pics of internal furnace parts so I could see they needed attention. Professional as always.

Review 74 (2024-03-30 - Rating: 5)
Eli came to do a simple swap of our water heater which turned out to be very, very difficult due to an very old water heater that had not been serviced and a tremendously difficult space to work with. Even though this service must have been incredibly frustrating and exhausting, Eli never let it show. He was so patient, kind and professional and he did amazing work! We now have a brand new water heater…which I promise will get serviced yearly to prevent this ever happening to anyone again! Thank you so much, Eli, and thank you Mattex for your wonderful service!

Review 75 (2024-01-19 - Rating: 5)
I just want to say how grateful I am to Mattex, for their incredible work, and for putting their customers first. Recently, we needed our boiler replaced as well as our air-conditioning system. A huge job. Obviously, during the frigid cold period of time that it’s been, our boiler was top priority. There was a missing component, a supply demand issue, that we were waiting for to start the boiler job. This part was to be mailed out, but the temperature the following weekend was going to be unbearable, and our little electric heaters were not going to keep up. Drew had one of the staff drive to Indianapolis the evening before the part was to be mailed out to pick it up so that they could begin the work the very next morning. They installed the boiler the next morning and worked throughout the day to get the heat going, saving us from further issues and cold over the weekend. Able and Cody were fantastic. I was very impressed by their work and the way they treated us as customers. The following Tuesday, Luke and Cody installed our air-conditioning system, which required them to be in our attic and outside in extremely cold temperatures. I just want to say how happy we have been with the work of Mattex, and a huge shout out to Drew, Abel, Cody and Luke. You guys are great.

Review 76 (2024-12-30 - Rating: 5)
I think the guys name was Eli was awesome and fixed our problem in about 20 mins after having another company out twice

Review 77 (2024-04-16 - Rating: 5)
After our furnace stopped working, Tomasz came out and gave us estimates on repairs. He was incredibly thorough and explained everything as he went so we understood what all of our options were and what the different parts did! Great service

Review 78 (2024-04-09 - Rating: 5)
I was totally impressed! He was wonderful!!! He took the time to answer my questions thoroughly and explained things well. He was so polite and professional. I appreciated that he put on the shoe covers. He completed a thorough AC system check in a reasonable time. He was confident as he worked. I appreciated his extra help with the drain. Outstanding service!!

Review 79 (2024-11-27 - Rating: 5)
Previously had a AC put in by Mattex. They were here as promised by 8am and by 11am everything was working and my house was cool. These guys are professional and know what they are doing. Great to work with!I had an electrical issue the day before Thanksgiving and got top notch service that solved the issue! Mattex is the best!

Review 80 (2024-06-28 - Rating: 5)
Joe listened to my concerns, identified the most common areas and checked those. He replaced the switches with issues and everything is working. He was thorough and efficient, a very good representative of Mattex.

Review 81 (2024-08-27 - Rating: 5)
Mattex has the solutions. Whatever needed sorting out was accomplished without fuss. This has been true for the many years we have called on them.

Review 82 (2024-12-13 - Rating: 5)
Rich did a great job. He took care of the job in no time. It is always a pleasure to have the Mattex team take care of our needs. Rich and his co-workers are always professional, friendly, and ready to answer any questions I may have.

Review 83 (2024-01-22 - Rating: 5)
I’ve had several services done on my house this year. Every staff member and technician is highly trained and trustworthy. They are expensive and worth what they charge. I highly recommend them.Since this review, we have had more work done. This time Joe, electrician who updated our whole house electrical panel and more, just upgraded our gas to gas range and installed new 4 prong and entire electric access to the range. We upgraded our gas range to an induction stove top range.We are very happy with Mattex and everyone we have had work on our very old house.Thank you.

Review 84 (2024-10-11 - Rating: 5)
DJ came out to make sure our furnace was all set for the winter month. He was responsive able to answer questions and did a effective and efficient job.

Review 85 (2024-12-05 - Rating: 5)
Quick, assessed issue in seconds and had the estimate ready. Fixed the issue and had everything back up and going in minutes.

Review 86 (2024-10-14 - Rating: 5)
James was very pleasant, professional and knowledgeable. He was thorough and efficient and very informative.

Review 87 (2024-06-28 - Rating: 5)
Luke came back to continue work on my air handler in my attic space. There were leaks between the unit and the duct work. They determined on their own, through previous attempts, that the tape (though a short term solution) would not be a long term solution. Therefore they did sheet metal work to finish the job for good. I really appreciate that the company continued to address my questions and the issues I was having. They werent satisfied until I was satisfied. As always, the technicians were punctual, courteous, and very professional in demeanor. As is their tradition, they thoroughly cleaned up after they were finished. The phone staff is just as courteous and professional as well.Thanks to all, and I would highly recommend them for any work needed.

Review 88 (2024-05-30 - Rating: 5)
They came out 7 months ago to clear out a drain line, had issues with it again. They came out 2 other times and we finally have a solution. I appreciate their patience and Tim their sewer specialist was amazing!

Review 89 (2023-12-20 - Rating: 5)
Mattex is awesome!! Same day repair, very reasonable price, and friendly representatives. Our tech Josh was fantastic. Able to identify the problem, talked through all of our options for solutions, and quickly fixed the problem. I know I can trust Mattex with any of my needs!!Thank you again

Review 90 (2024-07-05 - Rating: 5)
Anyone they send out ALWAYS gives me their honest opinion. I will only use this company from now on!! Every technician that has came out to my home were very professional, kind, and has always has the job right on their first time!

Review 91 (2024-08-10 - Rating: 5)
Best HVAC person I’ve ever talked to. Knew his stuff and didn’t try to sell me the wrong equipment. Highly recommend

Review 92 (2023-12-30 - Rating: 5)
My furnace started sounding like a jet engine that was spooling up so I called Mattex to have them check on it. The technician, Lafayette, let me know what was exactly wrong with it and gave me an estimate on what it would cost. I was a bit annoyed since we just moved to this home several months ago and had to make the decision of either fixing an aging furnace or possibly buy a new unit. Lafayette was not pushy about anything and just gave me all the information I needed. I chose to look into what options I had with a new unit. I met with Drew, who is a Comfort Consultant. He asked how the current air flow was throughout the house and if we were satisfied with it. From there he figured out what type of furnace would fit our needs and found us several with different price ranges. He went through the differences with all of them so we can make an informed decision. We chose to replace the old furnace and A/C (might as well replace that too), picked the one we wanted and set up an installation date, which was done extremely quickly. For the installation, we dealt the Abel, Jacob, Cody and DJ, who were all great. From start to finish, everyone from Mattex was professional, respectful, knowledgeable and personable. I bought a furnace/AC from them at my previous home and never had any issues with it afterwards so I decided to go with them again. They are a great business to work with!

Review 93 (2024-01-16 - Rating: 5)
I had a blockage in my drainage system. I called Mattex andMike showed up within a couple of hours. He was courteous and friendly and did an excellent job. Things were back to normal quickly. I would recommend Mattex to anyone looking for fast, friendly and high quality service and repairs.

Review 94 (2024-04-25 - Rating: 5)
Cameron is very nice and professional. He patiently helped us identify the problem and gives us great advice on improving indoor air quality.Mattex overall is very communicative and responsive. I have a great experience working with them. Price is fair too.

Review 95 (2023-09-26 - Rating: 5)
I have used Mattex since 2015. I like all the tech guys we have dealt with. They are very professional. They are on time. When you call on the weekend they get you taken care of quickly. We had our water heater replaced yesterday. We woke up Saturday morning with no hot water. A gentleman came out and got it working. Yesterday it was not working again so they got us in right away and got the new water heater put in. There is nothing better than a nice warm shower in the morning.

Review 96 (2024-03-22 - Rating: 5)
I had water issues after installing a new dishwasher. Called for assistance @ 7AM, Eli arrived at my home around 8:15. He was professional and pleasant. Job turned out to be more than i expected however; he explained everything that needed to be done and then proceded to complete the work in a timely manner. He cleaned up after himself and inquired about anything else i might need checked out. My experience was top notch and i will defenitely use then again in the future!

Review 97 (2024-06-28 - Rating: 5)
Drew was very personable, professional and on time. He listened to our needs and gave us a well executed estimate.

Review 98 (2024-11-22 - Rating: 5)
He did excellent job in perfect time with focus and knowledge.5/2021AgainThey did excellent job replacing old compressorA/C works like newJosh & Matt. Thank You!6/2024Kitchen Sink drain problem fixed perfect Nov 2024Thanks

Review 99 (2024-10-04 - Rating: 5)
It was a relief to have Eli’s help again - I appreciate his knowledge, calmness, and communication! Highly Recommend!

Review 100 (2024-09-04 - Rating: 5)
Communication was clear and friendly, maintenance work was quick and painless, Ray was friendly and professional -- overall great!

Review 101 (2023-12-07 - Rating: 5)
Mattex Heating & Cooling did fantastic work at our house, inspecting a series of systems we inherited from the previous owners, providing quick, fair estimates for needed repairs, and performing the work with speed and professionalism. Lafayette Lacy in particular went above and beyond, as our job ended up being significantly more involved than originally anticipated. We signed up for bi-yearly service after this wonderful experience.

Review 102 (2024-04-17 - Rating: 5)
Very professional and did things right and corrected things that had been done wrong by another HVAC so they were done right. Also took the extra time to verify that a cat that was in my back yard was not one of my indoor cats. I highly recommend them and will continue to use them in the future as needed😊

Review 103 (2023-11-07 - Rating: 4)
Overall experience with each individual employee is very positive and professional.I had Mattex fix my kitchen lights about 2 years ago, theyve been giving problems since then. I called again and this time it seems they are properly fixed, but I got no discount for the fact that the original service was not done properly. This wouldnt matter except that their prices are quite high 200$ for the first failed fix and 700$ for the second. It shouldnt cost 900$ to fix a light fixture.

Review 104 (2024-06-25 - Rating: 5)
Eli was great. Good communication, friendly. And, even my dog loved him. Your technicians are always great. Thank You

Review 105 (2023-10-18 - Rating: 5)
I called this business because of their good Google reviews and was pleased that they were able to get my repair scheduled pretty quickly on a day that was convenient for me. The day of the repair they let me know who was coming to my house and when. Alex was pleasant and professional, and had my plumbing repair done quickly. I thought the price was reasonable (although I dont have anything to compare it to!), and he told me what it would cost before performing the work. I will definitely call them again!

Review 106 (2023-12-04 - Rating: 5)
Send me a professional,knowledgeable, experienced service personnel. He explained all what he was doing, what to expect and what causes issues in my sewer line. He offered me other service the company offers, PM services for other related work the company do and signed me up. Very calm knows his job and even confide with fellow service guy to make sure I had the best service.Thanks Zack Stafford for your professionalism. Highly recommended

Review 107 (2023-11-13 - Rating: 5)
We had an issue with our heater and Mattex was quick with getting someone out to us to diagnose the issue. Our technician, Ray, was very thorough, professional, and explained everything to us along the way so we knew what was happening the entire time. We will definitely be using them again!

Review 108 (2024-04-25 - Rating: 5)
Nick was here to consult on replacing our failed (and failing) furnace, A/C, and water heater. We could not have been happier with his consultation, the price of the package, and the timing for removal and installation. We have been Mattex customers for a long time, and thanks to Nick and his Mattex colleagues, we will continue to be.

Review 109 (2024-07-08 - Rating: 5)
Ray did a great job finding the problem, addressing additional issues he identified, and educating us, the homeowners. Mattex does a great job!

Review 110 (2024-10-14 - Rating: 5)
Ray was knowledgeable, efficient and wonderfully kind in sharing the benefits of his extensive experience.

Review 111 (2023-12-23 - Rating: 5)
Our water heater was leaking heavily and close to failure, and Mattex was the only company who would send someone the same day...I had called five or six others too, all big name outfits, and none would send someone before the next Tuesday...incidentally, this was the Friday before the long Christmas weekend. Originally I was told it would be an after hours visit, but James called around 2:30 in the afternoon and was at work within the hour, finishing up around 5:30. We are completely satisfied with our experience, the water heater works great, and James did an excellent job.

Review 112 (2024-02-16 - Rating: 5)
Mattex was fantastic from start to finish! We are remodeling our kitchen and recently learned our current pvc drain setup in the kitchen needed to be rerouted. I called first thing this morning and Peggy was wonderful to work with! She reassured us someone would respond today! Eli and his coworker, sorry, I didn’t catch his name, were very patient and resolved the issues! We are very grateful! Thank you to your entire team! Your company is our new go-to! 😉

Review 113 (2024-06-25 - Rating: 5)
DJ was thorough. He explained everything in an easy to understand way without belittling my intelligence. DJ was timely and polite. I appreciate his professionalism.

Review 114 (2024-12-20 - Rating: 5)
Could not be more pleased with the service and how they treated me. Nick did a great job giving me options and recommendations on what I really needed for my home, was never pushy, and very polite. Then Jamie and the installation team did a fantastic job getting both units in quickly.

Review 115 (2023-12-05 - Rating: 5)
I put in a call to Mattex first thing this morning because, even though I had switched on our heat yesterday afternoon after we returned home from being out of town, our house was 59 degrees when I woke up. Cameron arrived a bit after 1:30 and went to work immediately. He informed me that there was some kind of air pressure switch fault in the flue, and he worked to reset that and got the heat up & running again in just a few minutes. I had also asked if, while the tech was here, he could just go ahead & do the annual maintenance (since we had had the every 2 year kit last year) since I knew it wouldnt be as involved. Cameron also did that annual check and got everything up to speed with our system. I found Cameron to be very personable, as well as incredibly knowledgeable. I would definitely request him again from Mattex!

Review 116 (2024-06-07 - Rating: 5)
Nick was very informative and took his time explaining in detail all the questions I had for him. A very relaxed meeting with no pressure! Top notch guy!

Review 117 (2023-12-28 - Rating: 5)
We had a new garbage disposal installed in October after ours seized up and was leaking. About 3 months after the installation was completed we noticed a slow drip forming on the base of the new unit. When Mattex was informed of this problem they provided a very quick response and had a serviceman out within 24 hours; with a 90-day warranty on any work performed we were charged nothing. I requested one of their more experienced plumbers to take a look and could not be happier with who was chosen. I can’t recommend James Kiefer enough as he was prompt, quick to identify the issue, and even faster to repair it. James was polite, extremely personable, supremely knowledgeable, and most importantly, PRO-fessional. Trust i am grateful for his quick work today and most assuredly will be requesting him by name for any future projects down the road.

Review 118 (2024-06-19 - Rating: 5)
Ray was very professional and knowledgeable. He also gave me helpful tips to extend the life of my hvac system.

Review 119 (2024-08-16 - Rating: 5)
We had Rusty for our plumbing repair this morning. He quickly solved the problem and was on his way to the next job. Highly recommend Rusty for all your plumbing needs. 👍👍

Review 120 (2023-10-13 - Rating: 5)
Wow what an amazing experience my wife and I had with Ray and Les from Mattex! Ray, the service technician, was SUPER thorough in diagnosing our furnace not heating our house and was able to let us know quickly what parts we needed to get it fixed. Les, the manager, was incredibly helpful when it came to coordinating with dispatch and getting us scheduled to get our furnace fixed so we can have heat in our house again. If you need any heating/AC work done, look no further than mattex! Once again to Ray, thank you for going above and beyond in fixing our furnace, it is greatly appreciated sir!

Review 121 (2024-12-03 - Rating: 5)
A circuit breaker tripped and would not reset. Chris Latham diagnosed the issue (defective circuit breaker) and replaced it. He also checked all the other circuit breakers. I am satisfied with the service provided.This review is for Peyton Goad on 1/18/2022. A relay in our heating system was not operating properly, and he replaced it (fortunately having the replacement part available on his van). I am satisfied with the service provided.This review is for Tyler Parker on 2/23/2022. The boiler temperature sensor had fallen off and the heating system was not working. Tyler diagnosed and fixed the problem. I am satisfied with the service provided.This review is for Justin Pearsall on 9/30/22. The gasket/seal under a toilet had cracked, leading to water seeping on to the floor. Justin and his helper removed the toilet, replaced the gasket, and re-installed the toilet. As usual, the work done was fine. The only (minor) complaint that I have is that the packaging material for the gasket should have been picked up and taken away for discarding instead of being left on the floor of the bathroom. In over 20 years of Mattex service, this has been the first time ever that such a thing has happened.This review is for Clinton Dieu who did routine maintenance on out three AC units on 6/15/2023, and also replaced some wires in one AC uint where a mouse had chewed through the insulation. I am satisfied with the service provided.This review is for James Kiefer on 8/10/2023. The kitchen faucet needed a cartridge replacement (which he had to go and get since he didnt have it on his truck) and the whole repair took just a few minutes. I am satisfied with the service provided.This review is for Eli Tincher and Peyton Goad on 5/10/2024 who determined the cause of the boiler leak, put in a temporary seal, and then special-ordered the parts that need to be replaced. I am satisfied with the service provided.This review is for Matt Linsner who worked on our boiler on 12/1/2024, cleaning out the condensate drain which was blocked , and re-starting the boiler. I wish he had had the time to also do the annual heating system maintenance as well, which Mattex is scheduled to do on 12/3/2024. I am satisfied withnthe service provided.

Review 122 (2024-10-02 - Rating: 5)
Mattex hires well, trains their people well and runs well. Tomasz is another example of a high quality, skilled, efficient, knowledgeable, kind and caring technician. I have developed a deep loyalty to this company. If I ever moved somewhere else I would seek them out first. I cannot thank them enough.

Review 123 (2024-11-27 - Rating: 5)
11/27/2024 - Thomaz did a great job when he serviced my generator.10/14/2024 - Ethan serviced my furnace for Winter. He was very thorough and friendly.03/06/2024 - Clint did a wonderful job, he was friendly, respectful, and knowledgeable.11/07/2023 - Rowan deliver the special filters Mattex ordered for me to fit the air cleaner I previously bought from them.10/24/2023 - Jon was very friendly and thorough.08/25/2023 - Thomaz was great, after running a lot of diagnostics he found the problem. I learned a lot about how it works.07/24/2023 - Payton worked hard to even out my dual air conditioning circulation. He found settings in my thermostats and HVAC that were working against each other.06/29/2023 - Josh did a great job fixing my generator, he turned a switch to on. The problem was that when Alex did the yearly service in November he forgot to turn the switch back on. So today when the electricity went out my generator ran, but it was not turned on to connect to my house’s electricity. Josh did not charge me.04/13/2022 - Tyler checked and cleaned my air conditioner to make sure it would be ready for the hot weather.07/23/2021 - Tyler fixed a problem I had with the sump pump triggering my sump pump alarm.Ed installed my new sink, faucet, garbage disposal, & dishwasher. He also repaired the faucet in my laundry room, other people said I would have to replace it (it was discontinued, I wasn’t looking forward to researching a new faucet).Chris stopped by to get information about my house for a possible generator. He was very careful about making sure I understand the price range and the labor involved in installing a generator. As an extra bonus he reviewed how the remote control for my heat pump in my sunroom worked.**My new generator is working great!**Jamie and Nick installed my new heater and air conditioner. This was during COVID-19, they were very respectful about wearing masks and social distancing. I forgot the name of the guy who installed my new hot water heater, he also wore a mask and did social distancing.Now that my house has all new appliances I will call Mattex to maintain them. Hopefully they will be the last I will have to buy!Joe has done a good job on my seasonal maintenance. He is friendly and explains what he’s doing when I ask. A great problem solver.

Review 124 (2024-04-25 - Rating: 5)
My technician Clinton was very knowledgeable and personable during his inspection. Answered many of my questions and concerns. Will definitely use Mattex in the future! Sincerely, Michael OBrien

Review 125 (2024-01-16 - Rating: 5)
Excellent service. They were able to get somebody out within 24 hours during a pretty cold week. $99 fee for them sending somebody out. He fixed it in about 15 minutes. Clinton was very confident and courteous

Review 126 (2024-03-13 - Rating: 5)
Ray was very polite, professional and knowledgeable. He got us signed up for a maintenance program so we can keep our HVAC system well maintained, stress free!

Review 127 (2024-10-02 - Rating: 5)
Ethan was extremely helpful and explained everything in perfect detail. I would definitely ask for Ethan again.

Review 128 (2024-10-09 - Rating: 5)
Mike was great! Installed my light and replaced parts the old owners had messed up!

Review 129 (2024-01-19 - Rating: 5)
Extremely pleased with Gages quality of work. He was very knowledgeable and thoroughly explained what the issue was and how to fix it and went about professionally resolving it. I look forward to having him as our technician in the future.

Review 130 (2024-05-17 - Rating: 4)
Drew was fantastic about helping us to decide what our house needs for a new air-conditioner. He was very friendly and knowledgeable.

Review 131 (2024-05-13 - Rating: 5)
While Tim Rose solved our plumbing problem, he showed exceptional professionalism.He cleared our main sewer pipe, took pictures and video to show what caused the problem, and presented a range of preventative measures.He exemplifies courteous, expert customer service.

Review 132 (2024-03-20 - Rating: 5)
Alex & Zach showed up on time & worked until my water service line was replaced.I highly recommend Mattex for for your plumbing needs. They had very reasonable pricing too. Alex instructed me to water down the dirt piles to speed up the yard returning to normal.

Review 133 (2024-04-18 - Rating: 5)
DJ was great! He was kind, courteous, and efficient with his work. He did a great job explaining things as he went. I’d highly recommend him to anyone

Review 134 (2024-02-29 - Rating: 5)
Abel Ortega did a great job explaining everything and ensuring that the product is exactly what I expected. He even did on-the-go troubleshooting issues and resolved everything even better than anticipated. He and his team are amazing!

Review 135 (2024-04-20 - Rating: 5)
Mattex is really easy to use and responsive. We had a new A/C unit installed 3 years ago and they did a great job. This year followed up with routine service and they helped make sure everything was still working well and repaired a separate issue. Great people to use.

Review 136 (2024-04-24 - Rating: 5)
Jon was such a nice young man. He checked our furnace before the cold weather starts. He explained everything that he was going to do and asked if I had any questions. I liked that he knew the furnace wasnt that old, so he didnt do any service that wasnt needed. We are new to the area and are pleased with Mattex.

Review 137 (2023-09-05 - Rating: 5)
I called Mattex because my Daikin mini-split system had developed a leak, and they were able to fit me in same-day for a diagnostic. I took quotes from other companies but decided to go with them because they were running a special price. The tech, Clint, was thorough, efficient, and explained the issue in detail while completing the fix right then and there, so I will definitely call them back for future service and maintenance.Another bonus for them -- they sent a photo & bio of the specific tech assigned to my job so I knew who to look for and would not let the wrong person into my home. This is an excellent safety practice, and as a single female, I truly appreciate it.

Review 138 (2024-09-30 - Rating: 5)
They did a great job. Very nice explained everything. Thanks

Review 139 (2024-03-27 - Rating: 5)
Mike did a phenomenal job. Came in, found the issue, fixed the issue almost instantly. Installed my new kitchen light AND installed a new outlet. Thank you Mattex for sending Mike my way!

Review 140 (2024-09-05 - Rating: 5)
DJ was very professional explained things very well. He did a nice job!

Review 141 (2024-02-03 - Rating: 5)
Cameron did a great job, assessing the issue, picked up that furnace part that needed to be replaced & Installed it! Also, he helped me figure out a gas flow problem that Ameren has to correct! Which I will take care of ASAP!

Review 142 (2024-04-13 - Rating: 5)
They were able to get to our quick! Josh was able to get everything done as well! Also very reasonably priced. Our whole experience was quick and easy!

Review 143 (2024-04-11 - Rating: 5)
Rowan did a great job to my furnace today, he is professional guy knowing what he is doing. Send me back Rowan again next time.I’m so happy To have Rowan back, To take care of my air conditioning, He did a great job again, thank you so much for sending this knowledge technician.

Review 144 (2024-04-17 - Rating: 5)
Drew came and gave estimates on new ac/ furnace to replace old system. Drew was very knowledgeable and answered all my questions I had concerning the install of new system. Highly recommend Drew and Mattex.

Review 145 (2024-01-31 - Rating: 5)
Both young men were very knowledgeable and personable. Glad I hired your company. There is not an ugly bare streak in my front yard as they brought a tool to use that allowed the grass to be put back in place.

Review 146 (2024-12-03 - Rating: 5)
Rusty went above and beyond to make sure our hot water heater was fixed correctly.. Very nice, and respectful guy! He’s genuinely a good guy! Thanks so much Rusty!

Review 147 (2023-11-02 - Rating: 5)
I called first thing in the morning - no heat. Mattex arrive shortly after lunch and serviced my furnace. Comprehensive review and service by a personal tech. Mattex installed the furnace 13 years ago and has always provide prompt and efficient service. Highly recommended

Review 148 (2023-09-14 - Rating: 5)
Blake was great, he was totally professional but friendly and definitely knows his stuff! Thank you Blake! ActuallyWe’ve had 3 Mattix professionals doing work for us this week. The company sends photo of the technician prior to coming! All the work was completed in one day. A good experience with this company!

Review 149 (2023-10-17 - Rating: 5)
I thought my sewage pump had died but the service pro discovered it was simply clogged and was able to fix the problem quickly at a fraction of the cost I would have to spend if the sewage pump was replaced. Top-notch service. Prompt response time. Knowledgeable. Very helpful in explaining the plumbing issue and solution options. My first time using their service, and I’ll be keeping them in mind for any future plumbing repair needs. Highly recommended.

Review 150 (2024-08-26 - Rating: 5)
Showed up same day, simple filter clog issue, didnt try to sell me a bunch of stuff. Highly recommend

Review 151 (2024-02-27 - Rating: 5)
James did a great job explaining the issue and my options with our very old bathtub faucet. I appreciated his knowledge, honesty and positive energy on how to do the repairs.

Review 152 (2024-01-27 - Rating: 5)
Drew was great!! He took the time to explain everything and answer any questions we had. He was professional in what he did and had good knowledge of what he was selling. I highly recommend him and Mattex.

Review 153 (2023-11-01 - Rating: 5)
Tomasz was very knowledgeable and he took the time to answer all my questions. My appointment for the Mattex was for an estimate on a replacement for main electrical box. If Tomasz is performing the install then I have no worries that the job will be done right.

Review 154 (2025-01-03 - Rating: 5)
He was quick, polite, and professional. It seemed as if I had a friend over to check out my furnace.

Review 155 (2023-09-06 - Rating: 5)
Can I give these guys and gals 10 stars. They are great with service communication. Most of all they are professional. Josh Burgess is awesome. His helper Brandon Wilson is great. They went and got a new light switch for me and hooked it all up to make my light and fan work. I could not be happier. I will be contacting this company for more work. Thanks guys. Update 9/5/23- Had a new water heater installed by Oscar Rardin. I love it. He did an awesome job and also received a coupon for $250.00 off installation. You cant beat that. Thank You all again.

Review 156 (2023-11-30 - Rating: 5)
I am now officially in love with Mattex. Their technician, DJ, came out and explained everything and very clear, very simple terms, and gave me the pricing upfront. What a breath of fresh air! Oh, and he did good work too.

Review 157 (2024-01-13 - Rating: 5)
Tim Rose did an excellent job at taking care of our boiler issue. He is very responsive and was great at staying in touch during the process. Very polite and professional. He went above and beyond to make sure our heat was restored as quickly as possible while explaining all possible options to me. Would highly recommend!!

Review 158 (2023-12-01 - Rating: 5)
Joe D did a thorough and professional job in diagnosing and pinpointing my electrical problem. He ordered the parts and checked to see if the warranty was still valid (sadly, it wasnt).I would recommend Mattex and Joe for any electrical issues.

Review 159 (2023-10-18 - Rating: 5)
Josh and Mike were so friendly. They explained everything very well. They had the part with them and was able to give me the quote and fix it in the same day. They also cleaned everything up. I will definitely refer people to Mattex.

Review 160 (2023-12-19 - Rating: 5)
This is the third time that I have used Mattex’s services. Every single time, they are extremely professional, respectful of your home environment by wearing shoe coverings. You explain what your needs are, and they will create an estimate before they do anything. Everything is explained thoroughly to the customer. This time when I use their services, I had them install two outlets in my floor. Previously, I’ve been waiting three months for an electrician that I’ve worked with in the past. I called Mattex and less than 24 hours i had two GFI outlets installed.

Review 161 (2023-07-18 - Rating: 5)
Cecil has been to our house a couple times and never fails to provide great customer service and quality work. Constantly lets us know what needs to be done and anything that may be of concern down the line. Definitely, a great worker!

Review 162 (2024-04-11 - Rating: 5)
Fixed some plumbing and sewer issues in a timely matter, great professional personal to work with. I cant say enough on how well trained and hard working the whole crew was from estimate to completion of job.

Review 163 (2023-10-25 - Rating: 5)
Mike came to look at my old home’s outlets, which were starting to pose a safety hazard. He replaced one problematic outlet and was kind enough to answer all my naive questions such that I now feel comfortable taking follow-up action to make my home safer. He was also very professional and timely. Much appreciated! :-)

Review 164 (2024-10-16 - Rating: 5)
As is almost true with Maddox technicians, Josh was professional efficient and personable

Review 165 (2023-09-06 - Rating: 5)
Our technician, Lafayette, was incredibly personable and knowledgeable. We were hearing an unusual noise whenever our A/C turned on. Lafayette explored about half a dozen reasons that could explain why, and once he finally found it, he fixed it and educated me on how to easily prevent the noise from reoccurring. We’ve had Mattex replace our furnace and A/C and the service has been nothing short of STELLAR. Shoutout to Lafayette for the amazing service and for being so helpful.

Review 166 (2023-08-24 - Rating: 5)
Blake has been over twice this month and has been very informative step by step process. He has tried very hard to resolve my issue and has succeeded. He was very detail oriented with different options to replace my piping with pictures and quotes. Definitely recommend to anyone

Review 167 (2023-02-23 - Rating: 5)
I had a plumbing repair fixed by Blake. It was a perfect experience. Blake was knowledgeable, friendly and professional. He identified the problem, presented options for repair and completed the repairs in a timely manner. Communication between the company related to scheduling was excellent. Kudos to Mattex customer service.

Review 168 (2023-07-28 - Rating: 5)
I called the company that installed our unit in 2019. They kinda gave me the run around and made it seem like they were talking me out of a service call. I called Mattex and they were able to get me in for an after hours fee. It was 100 degrees outside and 80 in my house so I didnt care. Cecil came and checked everything out and made sure to find the problem. He checked to see if there was warranty on my unit in attempts to same me a little money. I ended up spending half what i anticipated. Cecil was very kind and professional and helped us not feel the heat over the weekend. Thanks alot. We all very much appreciate it!

Review 169 (2023-01-20 - Rating: 5)
James K. was super helpful fixing the leak in my basement. He came back for some followup and I was very happy with everything. James was very knowledgeable and professional as well as friendly. He took the time to answer all of my questions and talk me through a few different scenarios we had to work with. James was also very patient in answering all of my questions. The work that he did was impeccable. Would 100% recommend and would not hesitate to contact them again should the need arise.

Review 170 (2023-08-16 - Rating: 5)
I cannot express how satisfied I am with the exceptional service I received from Joe at Mattex. If youre in need of Heating, Cooling, Plumbing, Sewer, or Electrical services, look no further than Mattex – theyve proven time and again to be the top choice for all your home needs.Recently, I had the pleasure of having Joe from Mattex install light fixtures in my home, and his work was nothing short of outstanding. He successfully tackled two projects for me: installing a ceiling fan and conducting a complete rewiring of a shop light to facilitate a fluorescent lamp ballast to LED retrofit.The ceiling fan installation was seamless thanks to Joes expertise and attention to detail. He not only efficiently set up the fan, but he also made sure that it was perfectly balanced and functioning flawlessly. Ive had my fair share of DIY attempts gone awry, so I was particularly appreciative of Joes ability to get it right the first time.The real highlight, however, was the shop light rewiring. I was impressed by Joes in-depth knowledge and skill in tackling this complex project. He transformed the shop light by retrofitting it from a fluorescent lamp ballast to a more energy-efficient LED setup. His precision and meticulousness were evident throughout the process, ensuring that the conversion was not only successful but also met the highest safety standards.What sets Mattex apart is their versatility in offering a wide range of services, and Joes proficiency across multiple disciplines is a testament to their commitment to excellence. Ive utilized Mattex for Heating, Cooling, Plumbing, Sewer, and Electrical needs, and each time, Ive been met with professionalism, punctuality, and exceptional results.In addition to their technical expertise, the customer service at Mattex is second to none. Joes friendly demeanor, willingness to answer questions, and patient explanations further elevated the experience. Its evident that Mattex takes pride in their work and genuinely values their customers.To sum it up, my experience with Joe from Mattex was exceptional. If youre seeking top-notch professionals who go above and beyond to ensure your satisfaction, look no further. I wholeheartedly recommend Joe and the entire Mattex team for any Heating, Cooling, Plumbing, Sewer, or Electrical needs you may have. Theyve earned a loyal customer in me, and Im confident theyll exceed your expectations too. Five Stars.

Review 171 (2024-04-19 - Rating: 5)
Fantastic service by Cameron! Super helpful/quick and was able to give very valuable advice on my hot water heater. I will definitely be requesting Cameron in the future.

Review 172 (2023-10-25 - Rating: 5)
I’m really impressed with the responsiveness and the professionalism of Mattex. Having never used their services we reached out to them one evening when our water heater failed. Surprisingly they sent a tech to our home the very next morning and were able to install a replacement water heater the same day. Also impressed with their tech savvy and a totally paperless transaction. We will for sure call on them again.

Review 173 (2022-12-28 - Rating: 5)
Jamie Price did an excellent job installing a new furnace and thermostat in my home. Jeff Robinson was amazing. He initially came out on December 22th. He went above and beyond to help my family until we could get our furnace installed. Both guys are very professional and nice. I would definitely recommended them.

Review 174 (2023-07-27 - Rating: 5)
Our AC went out last night. Clinton came out first thing the next morning and diagnosed the problem. The system was old and had many issues so he set us up with Jeff, a comfort consultant and he came to our house same day to give us different quotes for a new AC. The entire experience was wonderful and Im looking forward to having cool air moving throughout our house again. Until the install they brought us spot coolers to help beat the heat.

Review 175 (2023-12-04 - Rating: 5)
Our technician, Ray Hughs, did a great job diagnosing our problem. He was very polite and professional. Very satisfied with his work and his customer service.

Review 176 (2024-01-13 - Rating: 5)
Mattex has been great with routine maintenance of my hvac system from calling to get appointments set as well keeping touch to let us know when the technician will be arriving. They even moved my appointment up when they had an opening and a technician in my area. All around great service Payton was super helpful and explained everything

Review 177 (2024-12-11 - Rating: 5)
Zach followed-up with the sump pump wifi monitoring installation. Made sure it was properly synchronized with my phone app. All is good. Glad he was assigned to my job.

Review 178 (2024-01-14 - Rating: 5)
My backflow preventer failed on my sump pump so the pressure pushed the ejection pipe off enough that it was spraying all over the room. Called Mattex and they had someone there within an hour. Technician was quick to see the issue and fixed it in short order. Thank you James Kiefer.

Review 179 (2023-01-24 - Rating: 5)
We recently needed to make a very large, very expensive plumbing repair. Mattex did an excellent job of keeping us in the loop through the whole process, and the work was quick and professional. Ive worked with quite a lot of other contractors recently on various projects, and Ive been so impressed with Mattex compared to many others.

Review 180 (2024-08-13 - Rating: 5)
Alex came to give an estimate for a shower plumbing job and was very friendly, efficient, and very knowledgable.

Review 181 (2023-10-26 - Rating: 4)
Alex did a great job. Got the work done in a timely manner. A little pricey but overall we had a good experience and will use services again.

Review 182 (2023-11-11 - Rating: 5)
All of the drains were backed up in my house. Once Alex arrived, they were fixed about a half hour later! Alex and Tim were friendly, professional, and knowledgeable! Highly recommend!

Review 183 (2024-12-05 - Rating: 5)
Abel went above and beyond servicing our a/c unit. I am very pleased with his professionalism.

Review 184 (2024-01-05 - Rating: 5)
Lafayette Lacy was exceptional. His ability to relate with customers is unequaled and his dedication and commitment to his employer very apparent. He was professional, polite and skilled. I am extremely pleased to meet his acquaintance beyond and above his service obligations. Thank you, Mr. Lacy.

Review 185 (2023-12-21 - Rating: 5)
DJ did a nice job. First time servicing my house, new home purchase. Explained everything that needed done. Also left quote for a water heater that may be needed. Nice job!

Review 186 (2023-01-27 - Rating: 5)
Great service. We are purchasing a new furnace. Drew was knowledgeable, professional, and prompt. He did not try to over sell product that was out of our budget. He assisted us through the financing process. I highly recommend.

Review 187 (2024-10-01 - Rating: 5)
I had Mattex Heating out for my yearly furnace maintenance. I asked a LOT of questions and they answered everyone of them. It is so nice to have service people that will take the time to answer questions.

Review 188 (2024-08-09 - Rating: 5)
On time and very professional and knowledgeable. Even taught us a couple of things, lol. Will be coming back.

Review 189 (2023-11-11 - Rating: 5)
Lafayette was incredible. He got our unit back up and running in minutes after arriving. Definitely know his stuff. Mattex always does a great job.

Review 190 (2024-01-16 - Rating: 5)
Peyton Goad was fantastic working on my moms furnace. We appreciate his prompt arrival and the work he did to get her heat. He is a great asset to Mattex!

Review 191 (2023-07-07 - Rating: 5)
Wonderful and extremely helpful as always!! Cecil did a wonderful job and went above and beyond. I cant express how much I love working with this company and would recommend them to literally anyone who asks. Thank you, Mattex!!

Review 192 (2024-04-19 - Rating: 5)
This was my first experience with Mattex and it was as good as it could be. James provided the best customer service! Very kind, knowledgable, personable, and professional! Definitely recommend Mattex!