American Rooter & Drain
Located in Caldwell, Idaho
Address: 1005 Commercial Way, Caldwell, ID 83605, United States
Phone: +1 208-402-8033
Rating: 4.8
Services
- Identifies as veteran-owned
- On-site services
- Online estimates
- Repair services
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
- Air conditioning repair service
- Drainage service
- Furnace repair service
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-10 - Rating: 5)
Very thankful for American Rooter And Drainto come out replace and install a new water softener (Travis) and service our heater for the winter (Dominic).Not only were Travis and Dominic both very courteous and on time we even got a text message with pictures, name, and phone number letting us know who would be coming. Very reassuring in these times to actually see whom your technician is so you’re not letting some stranger in your house.They both took the time to listen to our problem and answered our questions, were very thorough, and gave us options on what can be done.Kudos to the company for hiring such courteous top-notch talented professionals. Our family is grateful that we have American Rooter and Drain to service all our heating AC and plumbing needs! -
Review 2 (2025-01-07 - Rating: 5)
Deakin was our tech today for our tub drain he was excellent at providing exactly what we needed and very informative on any additional services. He was very polite and friendly. I would recommend America rooter and drain to anyone i know. Thank you Deakin. -
Review 3 (2024-12-18 - Rating: 5)
Travis Dyer and James replaced our bathroom faucet handle as well as put in a access panel for the faucet. They were both very professional and did an amazing job. I highly recommend this company. -
Review 4 (2024-10-01 - Rating: 5)
Travis came out to Givens Hot Springs today to help clear some blockages in our drains. He was on time which is a lot to ask where we are located. He came prepared and got the job done both thoroughly and quickly. Would strongly recommend these guys! Thanks Travis! -
Review 5 (2024-09-21 - Rating: 5)
Had a great experience with our technician Kevin! He was very polite and got our job fixed quickly. I would highly recommend this company and thank you Kevin for a great experience! -
Review 6 (2024-10-22 - Rating: 5)
Dominic is an excellent tech. His knowledge within his field had him in and out of our home, the same day the appointment was scheduled. His patience is something were all grateful for, especially when it came to translating with the house owner and the initial barking of our senior dogs. Hes well spoken so we had little questions. Overall, were satisfied with his work and the company as a whole.Well be recommending American Rooter & Drain! -
Review 7 (2024-10-03 - Rating: 5)
Dominic was extremely knowledgeable, very helpful. Willing to listen to multiple issues in reference to 12 years of living in this home. I’ve been using their services for 12 year and highly recommend. They are trust worthy and hold their integrity to the highest level! -
Review 8 (2024-12-10 - Rating: 5)
Travis and Deakin were great. Arrived on time, cleaned our water line clog and advised on things we asked about. Very nice and polite young men. Conscientious about their cleanliness, etc. Highly recommend them. -
Review 9 (2024-10-08 - Rating: 5)
Kevin was quick at the job and affordable making the job look simple. The experience was nice and he was very kind and understanding. -
Review 10 (2024-08-12 - Rating: 5)
Our service tech Nick w was phenomenal. He was very personable. He took the time to educate the client every step of the way. He was timely in his arrival. Such a positive, knowledgeable individual. He fixed our issue with our sewer injector with ease and he had such knowledge and such patience dealing with it. I would highly highly recommend. Nick and American rooter and drain to anyone who is in need of Plumbing work..... Thank you Nick for coming out on your Saturday and doing a phenomenal job for us..... Five star customer service all the way. -
Review 11 (2024-12-30 - Rating: 5)
Chris Fierros and his team at ard are absolutely god sent they took care of all my sewer Issues fast and efficiently those boys worked so hard in the cold and rain. happily to get me back in service thank you so much ! -
Review 12 (2024-10-19 - Rating: 5)
We had these guys out over a year ago, they had to return, not fault of theirs. I am so very impressed with their work and how hard they all work to please and make sure the job is done right and done well. Thank you American Rooter and Drains, Daniel, Travis and Jason for all you did today Oct. 18. So very happy and thrilled it all worked. THANK YOU -
Review 13 (2024-12-05 - Rating: 5)
I recently moved into a 2017 house that had drains that seemed to me to be making noise they shouldn’t be making. Wasn’t sure if it was due to clogged drains. So I called American Rooter. They were able to come out right away and their communication was great!Travis and Deakin were extremity professional. They checked everything, going under the house and didn’t try to up sell me.( I totally expected it) In fact they told me that what I was hearing was actually normal for the particular drains and toilet I had. They cleaned out my sink drain and only charged me for the house call. ( which was only $59) They even gave me some tips on getting better service from my water softener. 👍🏼Highly recommend. -
Review 14 (2024-11-22 - Rating: 5)
I recently called American Rooter & Drain to have my tankless water heater serviced. I was able to get an appointment for the very next morning. Travis was my technician, friendly and very knowledgeable. He fixed a broken line on the heater quickly and will skill. He also inspected my crawl space for any issues with the water lines. I was very impressed with the service I received. -
Review 15 (2025-01-04 - Rating: 5)
Deakin was great, stayed out in the cold and rain to make sure we were taken care of. Really appreciated his service, way above and beyond! Thanks Deakin! -
Review 16 (2024-12-14 - Rating: 5)
Dominic was great! He was kind and compassionate and patiently explained all of our options to us. Definitely recommend him! -
Review 17 (2024-10-30 - Rating: 5)
Excellent service from American Rooter & Drain. Big Thank you to Kevin for coming out and getting our line clear! He was super helpful and very kind as well, I would definitely use them again! -
Review 18 (2024-10-11 - Rating: 5)
Dominic and Keidon are the best technicians I have ever had the pleasure to work with. they are very personable and knowledgeable, and make sure you understand any issues and what your options are. I definitely recommend this company. -
Review 19 (2024-11-08 - Rating: 5)
Dominic did a wonderful job answering all of our questions and provided great service. He was kind and gave us the great help we needed. He definitely represents this company very well. -
Review 20 (2024-10-17 - Rating: 5)
Keidon and dealing have been amazing people to to have come do the work in our house and been very respectful -
Review 21 (2024-09-12 - Rating: 5)
My family was able to get an expert out immediately. He told us what the problem was and got the ball rolling on all the repairs so quick. Not knowing the whole process clearly we made a call in but they were already one step ahead of us. Nick was out today and did a great job getting years of build up cleaned out and draining better than we’ve ever seen. Still have more work to be done but Nick did a great job today and there’s light at the end of the tunnel finally. -
Review 22 (2024-11-04 - Rating: 5)
Words cannot express the kindness Dominic showed me. We were going through a really rough time and couldnt get our heater to turn on. Being cold and having to deal with a very heavy situation isnt good, so I reached out for help and Dominic came out to help. He even offered me hugs, which was so needed during a time when my world was collapsing around me, it was so nice to see the humanity in his kindness. Now I feel warm on both the inside and the outside ❤️ -
Review 23 (2024-08-09 - Rating: 5)
I can’t thank the guys who came out and had to do a whole new plumbing job. You seriously took a bad situation for my family and turned it in to a better situation that we will not have to worry about for some time. And a huge thank you to Travis and one of the other guys who had to crawl a very small area. I cannot say enough good things about the whole crew in general. I will definitely be referring people to you all. -
Review 24 (2024-09-10 - Rating: 5)
Ive had a wonderful experience working with Joshua, Justin, and Faith at American Rooter and Drain. They have a wonderful company culture and provide quality service for all your plumbing and HVAC needs. If youre looking for a plumber near me, give them a call. Have a clogged drain? Give them a call! Need your ac repaired or furnace repaired? Give them a call! -
Review 25 (2024-08-01 - Rating: 5)
I recently had the pleasure to work with Keidon. He was professional, thoughtful, and patiently explained the process to ensure we were well informed. My clients were happy, satisfied, and felt confident in the work. Highly recommend. -
Review 26 (2024-10-11 - Rating: 5)
These guys have been amazing, and helped me make such a stressful situation - as easy as possible on me. What turned out to be roots taking over my main sewer line causing my laundry room to flood, they came out right away and even contacted the restoration company, and my insurance for me! Also being able to love on my nosey dogs, and answer allll of my questions. Highly recommend these guys. Thank you for the permanent solution!!Chris and his crew have been awesome, going back and forth to my house everyday in Boise. -
Review 27 (2024-08-03 - Rating: 5)
Dominic, Deakin and James, did a fantastic job! Very polite and respectful guys! Dominic was very patient and respectful to my five dogs and even gave them attention which they absolutely loved. Will do business with them again! -
Review 28 (2024-09-05 - Rating: 5)
Called American Rooter and Drain and they were able to send someone out within the hour. Once Keidon the technician showed up he evaluated the issue and promptly informed me of the solution and cost. He was able to explain everything that needed to be done to me clearly and started working. Keidon was great, professional and friendly as he started conversation. -
Review 29 (2024-11-08 - Rating: 5)
American Rooter & Drain installed a new gas line in my kitchen for our new range back in December of 2023. From Chris that came out to size up the job and talk numbers and scope to Gabe who actually did the install all were great, courteous and very professional. They all wore booties on their feet to keep my floors clean and they showed up when they said would and were phenomenal to deal with. -
Review 30 (2024-11-22 - Rating: 5)
Had an issue with our furnace. Dominic came out and fixed quickly. He is very friendly and courteous. Thank you so so much! -
Review 31 (2024-08-15 - Rating: 5)
I called on a Thur morning to have my toilet snaked-wasnt flushing correctly. Jessica was great and made my appt, updating me on arrival time. Nick came out in less than 2hrs to fix the issue. He was great-very professional, showed me what he did, and the charge was far less than I anticipated. I highly recommend!! Thanks so much !! -
Review 32 (2024-10-24 - Rating: 5)
Dominic is very professional and courteous. He took the time that was needed to explain the process and what was needed. It was a great experience working with him! -
Review 33 (2024-09-09 - Rating: 5)
The team was great in all areas. I give a a hugh 5 star review. Even Kevin came back to light the water heater. Dominic you run a great team. Thank you for the great service. I will recommend you to my friends and family. -
Review 34 (2024-10-08 - Rating: 5)
Dominic was great. He was able to get my AC running in no time at all. He also was very polite to me and my grandson. -
Review 35 (2024-08-27 - Rating: 5)
Kevin and Keidon came out and fixed my problem in about 10 seconds! They do exactly what to do and now my sink is working perfectly. Two angels came to my door and rescued the day! We love these guys! -
Review 36 (2024-12-07 - Rating: 5)
Kevin came out to fix my clogged toilet, which was a doozy of a mess. He was professional, friendly, helpful, explanatory and informative on what happened and how - he went above and beyond. Thank you. -
Review 37 (2024-08-30 - Rating: 5)
Great, fast work! I gave 5 stars because I couldnt give them 6! Thanks again!! -
Review 38 (2024-10-09 - Rating: 5)
American Rooter Drain staff are consummate professionals, from Chris, who came to perform the first video inspection, through Colton and his team that executed the repair work. They had to expose an entrance point under the concrete basement floor to clean and line 57 of sewer pipe with a new epoxy liner. This pipe had several intersecting laterals most with difficult access. Each day office staff provided an approximate arrival time window with the name and photo of the lead technician. A project, such as this, is typically fraught with unforeseen conditions and surprises - this was no exception. Colton and his team dealt with every circumstance quickly and efficiently; even working late hours when necessary to ensure the work was done on time and the site was left clean. They communicated progress with me throughout the project keeping me informed through each stage. Chris returned for a final video inspection of the completed work to ensure I was fully satisfied with the end result. These guys are exceptionally knowledgeable and polite! -
Review 39 (2024-08-02 - Rating: 5)
Wow! If I could give a 10, I would. I am so impressed with our technician, Keidon Decker, who installed a well pump and performed other services at one of our properties in Weiser, ID that we manage for another client. Not only did he perform the services but he was very educational to me and my colleagues throughout the entire process. He is always readily available when we have questions and his response time is impeccable and beyond measures. His personality makes us feel like family but more importantly, he is always attentive to our needs and patient with me in particular as a city girl who dont quite understand the mechanics of a well. I would say, we got lucky when American Rooter & Drain assigned Keidon (family) as our technician. Thank you! -
Review 40 (2024-07-16 - Rating: 5)
Last Wednesday we discovered our HVAC system was not blowing cold air. I was referred to American Rooter by another customer/friend who said they were good people. I concur. From the office staff to the sales team and the technicians, across the board they were all awesome. The office staff bent over backwards to get a diagnosis team out the next day which was a godsend because I have an elderly father and the temperatures were over 104°. They left us a portable cooler and replaced the capacitor in a way that would keep the system running over the weekend , Dominic really explained things thoroughly for the new system and provided many options to fit our circumstance. The installers worked all day in the 105+ degree temperatures to get this done. They did a great job. I highly recommend American Rooter, for efficient work and great customer service. The communication was top-notch. -
Review 41 (2024-09-30 - Rating: 5)
David and his team were very knowledgeable, efficient, respectful, responded quick to any concerns, gave constant updates on the process and made sure I was completely satisfied with everything throughout the process. -
Review 42 (2024-10-23 - Rating: 5)
Kevin was helpful, friendly, and fast! He came (all the way to Boise) same day and fixed our toilet issues. Can’t recommend enough! -
Review 43 (2024-09-23 - Rating: 5)
Dominic was my HVAC technician today, he was extremely knowledgeable on my equipment. He serviced my ac above and beyond what any one else has done. I appreciated everything and I want him to come back everytime. -
Review 44 (2024-09-03 - Rating: 5)
Keidon was extremely competent and had the drain cleared in less than 5 minutes. He did attempt to upsell but did so without pressure tactics.He was very friendly and respectful...he represented your company VERY well. -
Review 45 (2024-09-21 - Rating: 5)
Id like to say how kind and helpful Kevin is. I was searching for a business and had been given the wrong address. He stop and helped me find the right address. Thankyou for taking a few minutes out of your busy day to be a good samaritan for a lost lady. -
Review 46 (2024-10-03 - Rating: 5)
Daniel and Travis Capistran did an excellent job, they tried their best to explain everything to me, but plumberspeak is exactly like teacher speak would be to them. Both were very cordial. -
Review 47 (2024-05-20 - Rating: 5)
Chris Martin just installed our 1st ever water softener. He was so patient explaining the process and very understanding with our friendly dog. He did have to draw a diagram of what he was doing which helped immensely. I appreciated him taking both my husband Gary and I through the process. The softener itself is so quiet. I would recommend him to anyone.Nick Weeks was so very helpful and pleasant to work with. He helped us with Goodleap and took the time to explain what he was doing, and got our military discount. I really enjoyed have him in our home and would have no qualms recommending Nick to anyone.AND finally Jessica was a pleasure to talk to. I was in customer service for 40 years and I can recognize an expert in service. Having her as the voice of your company is a big asset.Thank you for everything. -
Review 48 (2024-02-22 - Rating: 5)
Travis was there when he stated. Within less a minute he walked in and found the problem!! He was kind and very professional!! Easily relatable!!! His business card has a permanent spot on our fridge door!!!! -
Review 49 (2023-06-12 - Rating: 5)
I will recommend this company to everyone whom I know, before they came out they sent us a text with a picture of themselves with their name and a brief history of their career. Was very impressed, on top of that they were professional and courteous and explained in detail everything they were doing .what a difference between some of the other competitors and this company, thank you. -
Review 50 (2024-07-13 - Rating: 5)
Dominic was very knowledgeable and efficient. He gave me options to fix the problem in the short run and what could be done to fix issues in the long run. Dominic definitely went above and beyond by crawling under the house and checked the ducts for any other issues.I will call this company again. -
Review 51 (2024-11-01 - Rating: 5)
Kevin came to help us out of a plumbing jam this morning. Timber gives 5 stars for professionalism, knowledge and an additional 2 stars ⭐️ ⭐️ for putting up with his puppy antics while he worked in the sink! -
Review 52 (2024-11-15 - Rating: 5)
Kevin was quick to get here and did amazing work. -
Review 53 (2024-09-04 - Rating: 5)
Dominic did an amazing job on our ac install, very kind and professional. Definitely will be calling again for future work! -
Review 54 (2024-10-12 - Rating: 5)
Chris was very polite and helpful. He was very informative on some issues that we had going on. Helped us out a lot. -
Review 55 (2024-10-24 - Rating: 5)
Chris Fierros Did An Amazing job he showed up on time and I received a text message with a photo and info about him which let me know who and when was coming to my home which I absolutely loved he was very prompt and informative and gave me options on pricing for my plumbing repairs which lead to a permanent solution with no pressure what so ever I would definitely recommend Chris and The whole ARD Team -
Review 56 (2024-07-19 - Rating: 5)
Dominic Bejarano is an excellent technician and very personable, knowledgeable and pleasant to talk to about our ac repair that was needed. Thank you so very much Dominic it was very nice to meet you! -
Review 57 (2024-10-16 - Rating: 5)
Worked with keidon and his colleagues for the first time and they were exceptionally good at all aspects of the Job and the hard work became fun work thanks guys for making our day better -
Review 58 (2024-09-11 - Rating: 5)
Dominic was very professional and knowledgeable, explaining details about my furnace that didn’t know and answering questions with patience, I fully enjoyed our interaction. -
Review 59 (2024-10-01 - Rating: 5)
Dominic James Steve and Jeb did a great job. Everyone was friendly and very helpful! We truly appreciate your help. -
Review 60 (2024-08-07 - Rating: 5)
Nick was our technician - he was great! Scheduled the appointment day of, on time, did the job with pictures/education, very professional and kind! -
Review 61 (2024-04-18 - Rating: 5)
From the time I filled in the online appointment form to the time they were at my house was less than two hours. They were always extremely courteous and professional.Travis was an exceptional expert, keeping me informed the entire way. Given a challenging situation, Keidon joined Travis and together they conquered the problem.If I could give the company and staff more than five stars I would. Nobody likes to have to call a plumber, but this has been a great experience. -
Review 62 (2024-04-29 - Rating: 5)
Nick is the best! Great personality and a very fun and easy conversationalist. He explains all things very clearly and was not overly pushy about other services offered. His good service and work ethic are very apparent with excellent results...much hotter water and an assurance that with my water heater all is up and going strong. Very thankful for the pleasant time I was able to spend with him. -
Review 63 (2024-09-04 - Rating: 5)
Always professional, cheerful and on-time with quick communication. Pleasure to work with. They do trenchless pipe repair too which is awesome. -
Review 64 (2024-09-19 - Rating: 5)
Friendly, knowledgeable, clean, timely and a real sweet person. Thanks for explaining everything so well and treating me with respect. Im looking forward to doing more business with American! -
Review 65 (2024-10-31 - Rating: 5)
Chris fierros and his amazing team Deakin Travis Noah and kiedon did an amazing job over all they are an awesome group very punctual and professional thank you American rooter and drain -
Review 66 (2024-06-29 - Rating: 5)
Keidon at American Rooter is great he is always prompt professionable and goes above and beyond. He is a veteran of the trade and highly recommended. I will always ask for him when we need the service.Domenic came out to our house to service HVAC unit did an awesome job we highly recommend him and American rooter. Domenic was so professional he found issue scheduled us basically the next day fixed it and helped saved us from having serious issue. Before he left he carried in our groceries who does that. So nice. Will ask for him on our next job! -
Review 67 (2024-07-21 - Rating: 5)
Nick and Chris did an amazing job. All the other plumbers couldn’t get here in time. Chris and Nick showed up right away and took care of the problem. I’d give them 6 stars if I could! -
Review 68 (2023-03-31 - Rating: 5)
Gabriel diagnosed my hvac issue quickly and found a unit that fit my budget. He and Matt were amazing on the installation. Didn’t stop working until the job was finished! I am now nice and warm! I highly recommend Gabriel and American Rooter & Drain! -
Review 69 (2024-09-19 - Rating: 5)
Thank you to Tommy Westover for taking good care of our water heater, AC, and making sure the ducts under our house looked good. We really appreciate your time here. -
Review 70 (2024-08-29 - Rating: 5)
Dominic Bejarano ! Very please he took time explain everything need ! And fix and repair everything I need ! Thank Dominic -
Review 71 (2024-05-18 - Rating: 5)
Chris and Koda did a great job installing our water filtration and water softening systems. Very professional and easy to talk to. Answered all my questions and assisted me with a couple things that were not part of the job. I would go with this company again for future plumbing needs -
Review 72 (2024-06-05 - Rating: 5)
Chris Martin excellent and hard worker for American Rooter & Drain. Perfect when it comes to quickly visualizing and installing plumbing for our home. Put in an incredible days work! Easy to get along with honest and honorable. -Dan Rollins, Ontario, Oregon, USA -
Review 73 (2024-04-29 - Rating: 5)
This is a little late in coming but I wanted to give a great review to American Rooter and Drain. They sent Jason out 3 weeks ago to clear a tub drain in my upstairs bathroom. He not only took care of the drain, but he checked all of our other drains to make certain we didnt have any clogs in them. I was happy to hear that our plumbing looks good even after 10 years and also he went into our crawl space and checked for any leaks there. I am very happy with the service Jason Stoddard gave me!You now have a customer for life! -
Review 74 (2024-05-10 - Rating: 5)
Travis Dyer, is a wonderful drain technician. His work is excellent, he is a perfectionist and doesn’t leave until his job is just that, perfect! He worked in a timely fashion, but was very careful and doing an amazing job. He is great at explaining the process as well! -
Review 75 (2024-06-10 - Rating: 5)
My plumber Chris Martin did a phenomenal job. The work was fast, well done, and he was very friendly. Overall a spectacular job. -
Review 76 (2024-08-28 - Rating: 5)
Kevin and keiden were really good. they got the job done quick and were very friendly. super nice guys. definelty recommend -
Review 77 (2024-08-23 - Rating: 5)
Very nice and understanding person knows exactly what he’s doing and how to get the job done he’s very patient and has very good customer service skills!. -
Review 78 (2024-10-21 - Rating: 5)
Tommy and Dominic James and Deakin did a fantastic job they are amazing team players -
Review 79 (2024-08-20 - Rating: 5)
Travis and Kevin did a great job installing a new toilet for us, they were very professional, did a great job!! -
Review 80 (2024-04-02 - Rating: 5)
American Rooter and Drain is an extremely professional and honest company to do business with. They always go above and beyond to help their customers feel heard and valued. Faith has been exceptionally amazing to work with! She is so kind, outgoing, and knowledgable. I will choose American Rooter and Drain time and time again because of their team and service. -
Review 81 (2024-04-23 - Rating: 5)
I have had the pleasure of having Travis work with me on several different plumbing projects. He and his team have done three different re pipes on three different homes, replaced water heaters and other odds and ends projects. Communication is great and response time is fantastic. -
Review 82 (2023-12-28 - Rating: 5)
We recently moved into an older home & are new to the area. We were recommended to call American Rooter & Drain for an evaluation of the plumbing & sewer. They were prompt, thorough and provided detailed explanations. On Christmas we had an emergency plumbing issue. Ben was here the next morning to evaluate the problem. Deakin & Steve followed up with the prompt expert repairs we needed to resolve our emergency. Very grateful for their professional service and team management. We would recommend this company for future work & are glad to have them on our team. Many thanks to American Rooter & Repair! -
Review 83 (2024-12-09 - Rating: 5)
Kevin came in at the last minute to help with a leak in our sink… he was so kind, thorough & helpful! -
Review 84 (2024-02-27 - Rating: 5)
As good an experience as you can ask for. Was nervous to have a plumber come out but Jason explained everything up front and gave me options. Solved our problem , very polite, and easy to talk to. My 4 year old gave them stickers for doing a good job! -
Review 85 (2024-01-10 - Rating: 5)
I recently had Jason come to fix a leaky hot water heater pipe, and I am highly impressed. Not only was he professional and kind, but he also took the time to educate me on the issue. His expertise and friendly approach made the experience stress-free as he walked me through what was happening. Jason comes highly recommended from me for his reliable and knowledgeable plumbing services. Thank you! -
Review 86 (2024-09-18 - Rating: 5)
Kevin was outstanding and very knowledgeable. He arrived and completed a new install in a single day! -
Review 87 (2024-09-19 - Rating: 5)
Thank you Kevin for such great service!! You were friendly and helpful and plan to use you for future business! -
Review 88 (2024-01-09 - Rating: 5)
Dominic and Brady just finished cleaning and inspecting our heating and AC system. They did a fabulous job - they went above and beyond to inspect and detect all issues to make sure our system will run properly and smoothly. Very personable and helpful. We give them both a 5 star rating!!! -
Review 89 (2024-10-17 - Rating: 5)
Chris Fierros came out and was very proffesional and informative i highly recomend him and this companies services thank you american rooter and drain -
Review 90 (2024-03-29 - Rating: 5)
If youre in need of reliable, efficient, and high-quality plumbing services, look no further than American Rooter and Drain. Their dedication to excellence, customer service, and community stands unmatched. I know the team well, and they are indeed top-notch. A big thank you to everyone at American Rooter and Drain for their exceptional service! -
Review 91 (2024-01-25 - Rating: 5)
Both Dominic and Keidon came to our home today for our service needs. They are polite, professional, and knowledgeable. The customer service standards this company upholds are second to none. We are very happy customers. -
Review 92 (2024-09-04 - Rating: 5)
We are very happy with the quick, efficient service today. This team found the problem and repaired it on the spot !Highly recommend !! -
Review 93 (2024-04-17 - Rating: 5)
The prices were good. Travis was very knowledgeable about things we might need to do in the future to prevent to prevent the kitchen sink from clogging up in the future. Overall very pleased with his work and the company. -
Review 94 (2023-06-19 - Rating: 5)
Jordon has been amazing! Knowledgeable, professional, and friendly, we have really enjoyed working with him. He has been very good at answering our questions and keeping us informed. While plumbing issues are never welcome, Jordon, the crew, and American Rooter & Drain have definitely made the whole process a little less daunting! -
Review 95 (2021-10-21 - Rating: 5)
Very pleased! Awesome job, nice guys.Matthew and Kyle led the laborDavid is an asset to your companyWould recommendAmerican Rooter & Drain. -
Review 96 (2024-10-08 - Rating: 5)
Travis was amazing! He knew exactly how to fix my clogged toilet. -
Review 97 (2023-12-01 - Rating: 5)
Dominic came out and fixed my furnace in a timely manner, all while keeping a good attitude when my kids asked a million questions. He was also nice enough to help get down my Christmas tree before he left. He was so nice and went above and beyond! -
Review 98 (2024-08-27 - Rating: 5)
One word..AMAZING!American Rooter & Drain is such an amazing organization. Great team and great people. -
Review 99 (2024-04-18 - Rating: 5)
Keidon was everything you want in a plumber! Timely and a great communicator. Were so thankful that he was able to come out and fix all the issues we were having with out sinks and the water softener! -
Review 100 (2023-10-04 - Rating: 4)
Generally a good experience with your company. Really appreciated Steve following up to check the work and having additional work done to meet your standards. I would have never caught that on my own. In the past there has been lack of communication or understanding of distance etc. by those in the office and those in the field. Hope that is getting better. It would have been really frustrating if I had been taking time off work to meet you workers. Thanks so much. -
Review 101 (2024-05-13 - Rating: 5)
Dominick was my tech he was very professional and curious. He explained everything very clearly. Overall he put faith back into What was a terrible company so when you see McCrea truck running around know that it is under new management and alot of new tech. Thanks Dominick -
Review 102 (2024-04-23 - Rating: 5)
Hi there, I know it shows me with a different name. That is my first name.Its. Not what I answer to. I answer to Shaunete(middle name).I just wanted to say Nick Weeks is an awesome and meticulous worker. He made sure to explain what he was doing as he cleaned out the pipes in my house. He wanted to make sure if I had an concerns to voice them.We also got into a pleasant conversation of his tours in Afghanistan, emt/firefighters employment in the past as well as his new commitment to our Lord and Savior Jesus Christ. It was an honor to have him service our plumbing in our house. Thank you so much Nick. God Bless you brother. -
Review 103 (2024-08-01 - Rating: 5)
Great company, amazing crew, and awesome customer service! Always looks for a permanent solution for all problems that arise. -
Review 104 (2023-09-08 - Rating: 5)
Keidon was very professional and pleasant. He reviewed what he did in replacing my toilet and even showed me how he might be able to save me some money. I appreciate all the kindness and great service. I will definitely use this service again! -
Review 105 (2024-01-11 - Rating: 5)
Highly recommend! Jason came out to replace a leaky faucet and did a great job. He was very professional and was careful to leave my bathroom clean when he left! I would recommend American Rooter & Drain…bonus point if you get Jason. -
Review 106 (2023-06-30 - Rating: 5)
Travis was exceptional! He was courteous and efficient! He introduced himself and took time to find out exactly what plumbing problems I was having. He made sure I knew what he was doing and why. He left the area clean when he was done.I really appreciate the company texting a professional/personal profile along with a picture of the technician to expect. It makes for a safer more comfortable experience. -
Review 107 (2023-08-08 - Rating: 5)
Steve arrived on time, listened to my explanation of the problem, made a couple of quick comments and then got right to work. He found the problem guickly, told me of my options and recommended replacement of a part that had been overheating due to the amount of electrical current draw. I made a choice and Steve started right away to repair what I wanted repaired. He then made a safety recommendation for me to consider and I agreed that it needed to be included. Great experience.!! Steve didnt waste time and provided a great repair within my budget. -
Review 108 (2023-11-06 - Rating: 5)
I called Mccrea heating which is now apparently part of American Rooter and Drain, because I had a problem with my condensate pump. The technician Dominic that came out not only replaced my old pump, but he took the time to diagnose why it went bad in the first place and gave me a solution as to help my new pump last longer. Very grateful for his polite service and am happy that this company is going to take care of my system moving forward. -
Review 109 (2023-08-11 - Rating: 5)
Benjamin, is the best service representative I’ve ever dealt with in my 20 years of being a homeowner… he listens to you. He seems to genuinely care about the best way to take care of your family the best price with the best result and I genuinely for the first time can say I trust someone in the service industry! There’s bad seeds everywhere that ruined it for everybody, but this man is someone I could tear stressful. It was a pleasant visit. -
Review 110 (2024-10-01 - Rating: 5)
Our technician was on time, friendly, and fast. Excellent job. -
Review 111 (2024-06-05 - Rating: 5)
Chris Martin thank you for all of your hard work, putting in new plumbing into this old house without any other technicians and a lot of unforseen hiccups along the road. We appreciate all of your diligence and determination to get -
Review 112 (2023-11-30 - Rating: 5)
Travis was spectacular at resolving our plumbing challenge. He was friendly punctual and professional. Id call Am Rooter & Drain again without hesitation. He gave excellent service. -
Review 113 (2023-11-24 - Rating: 5)
Travis D. and Benjamin C. went above and beyond to help me today!!!! I was in real trouble and they came out promptly and did a stellar job in fixing my plumbing issue! They were professional, kind and reliable! Thank you so much! It’s refreshing to have a company do what they say! -
Review 114 (2024-03-07 - Rating: 5)
We called to have a toilet installed after a complete sewage update. Keidon Decker was the technician that came and assessed the situation and the next day had everything he needed to install the toilet to the system. Mr Decker was very professional in knowledge and appearance.Thank you American Rooter & Drain and special thank you to Keidon Decker.Nellie Pounds & Cheryl ZieglerNyssa, Or -
Review 115 (2024-11-04 - Rating: 5)
Kevin was great, would recommend to anyone needing plumbing service. -
Review 116 (2024-04-01 - Rating: 5)
Love the work that American Rooter does! They are great people and produce top-notch service. Faith does an incredible job with marketing efforts and does amazing work with producing photo and video content. -
Review 117 (2023-03-24 - Rating: 5)
I have to share our amazing experience with American Rooter and Drain! We’ve had an ongoing drain issue for a while now. The timing of your mailer couldn’t have been more perfect. We just had the drain unclogged by Travis D. and I have to say, he is the most professional, knowledgeable and personable technicians ever! He diagnosed and fixed the issue quickly. We are 100% satisfied with the work! I also really appreciate the email with tech info beforehand. You truly sent your best! We are definitely going to use you all for our plumbing needs in the future. -
Review 118 (2024-01-12 - Rating: 5)
Travis and Keiton were both extremely helpful. They worked very hard to meet my needs, never pressuring me. I highly recommend their services. -
Review 119 (2024-02-07 - Rating: 5)
Getting our bathroom redone has been a painfully stressful process but as far as the plumbing is concerned, Keidon from American took all distress away. He did a fantastic job putting in our new shower fixtures in the toilet looks amazing. Thank you. -
Review 120 (2022-12-23 - Rating: 5)
Great company. They were professional, prompt and took care of everything I needed. Very polite and respectful of my time and schedule. They saved me a lot of money and made sure that I was satisfied with the services I received. A huge thank you to American Rooter and Drain and to Benjamin, Travis, and Ethan for doing such a great job. -
Review 121 (2022-03-03 - Rating: 5)
I needed some things changed with my natural gas setup for my dryer. I called and they were able to get someone out to see me within a few hours. I love the system they use when scheduling an appointment and how communicative the support staff was throughout the process. When Chris arrived he was super kind, courteous, and helpful. He put on shoe booties to not track in any mess into my home. He even put a front door mat at the front door before coming in. He answered a lot of my questions and helped to understand what exactly was going on and what he was going to do. Chris was truly incredible. In a world where it seems like customer service is dying, Chris’s service was a breath of fresh air. It’s crazy how much his simple kindness and patience meant to me. He truly made this such a great experience and is the reason I’m rating 5 stars. I have no comparison for the cost of the service, but it did honestly seem a little steep for everything he had to do. Admittedly I’m clueless about the costs of these kinds of services, but just worth noting. -
Review 122 (2023-07-31 - Rating: 5)
Keidon was my service technician and he was fantastic. All of my drains were backing up, had no idea what the problem could have been. He quickly found the issue and resolved the problem within 2 hours. Absolutely fantastic. I will recommend this company to anyone. Thanks Keidon! -
Review 123 (2023-08-19 - Rating: 5)
Keidon is awesome, he is very kind, honest, and super great to work with. We had some questions and he explained everything very well to us. Would definitely recommend him to others who are looking for someone to work with and need help. -
Review 124 (2024-01-30 - Rating: 5)
Travis was quite possibly the best individual who has ever come into my home for repair work. This is why I use veteran owned businesses. They seem to care about their work and craft. Thank you! -
Review 125 (2024-07-16 - Rating: 5)
Nick and Zeke were great! Explained well and enjoyed talking with them -
Review 126 (2023-11-16 - Rating: 5)
Nick just left. Great service! He was knowledgeable, professional, and very efficient. I had a very unusual situation at 115 year old house and he has done the necessary investigation, and proceeded with the necessary steps to get my problem solved. I appreciate very much! -
Review 127 (2023-12-30 - Rating: 5)
Keidon came to complete an estimate for our new commercial space and we could not be more impressed with his knowledge, professionalism and enthusiasm for his work. If this is indicative of American Rooter & Drain’s team, I definitely recommend them! You are well represented. -
Review 128 (2024-11-29 - Rating: 5)
Kevin worked on my drain and did a great job -
Review 129 (2024-03-11 - Rating: 5)
American Rooter and Drain did a very exemplary job to fix a huge burst in my main water pipe. My nerves were raw. Who do I call? What will this cost? Who can I trust to fix this. Let me tell you, I chose well. From Keidon, who came out to see what was going on and quoted me a price. He was clean, kind and patient, to Daniel with his knowledge and gentle manner that put me at ease, to Colton who, he was young and I was leary, but that young man worked as hard as any of the American Rooter and Drain men. And the worked diligently. There was also Koda and James, who set the bar. Also, my yard was left in great condition. I hope I never need to do this again, but if I do, Im calling American Rooter and Drain! -
Review 130 (2023-09-26 - Rating: 5)
Travis came today and was very thorough and answered all of my questions. Very patient, educated me how to flush my water heater as he did it. And also has a very good personality, so treat him well. -
Review 131 (2023-06-01 - Rating: 5)
I love these guys work. I would recommend them to my friend and family. They’ve done an amazing job installing my furnace and central air conditioning. Good quality, very cleanliness . I would like to say thank you so much Gabriel and Mathew you guys are so awesome. Great job! -
Review 132 (2023-03-24 - Rating: 5)
Travis was great! He was courteous and efficient in getting our drains cleaned out, and I really appreciated how he educated us on how the plumbing system was set up and is intended to work. He was thorough (a supervisor came by to run a camera through to make sure pipes were clear) and we really appreciate the work he did! -
Review 133 (2023-10-03 - Rating: 5)
Travis and Chris were outstanding. Both were so helpful and a joy to work with. The gals who answer the phone are great as well. Your problems will be taken care of extremely fast and efficiently. I would highly refer American Rooter and Drain to everyone. -
Review 134 (2023-05-12 - Rating: 5)
Travis has gone above and beyond. I honestly think he needs a raise of like $100 an hour at least. He was there for me for a family member when I couldnt be. Travis is a great guy and a great worker Im really quality professional and everything you could ever ask for and someone who came in to a home. He treated my mother like family and I am forever grateful. Give Travis a raise Travis needs a raise give him a raise or make him a CEO of the company something like that thats what he deserves for how amazing the service was. Thank you so much to Travis and America roofer and drain company! Forever grateful -
Review 135 (2024-04-15 - Rating: 5)
Nick did a super job! Very satisfied with his service! He is very friendly and professional. I highly recommend American Rooter And Drain -
Review 136 (2024-05-25 - Rating: 5)
Travis was helpful, thorough, and communicated with me when he was actually going to arrive at my house. This was extremely helpful in sorting out my day. -
Review 137 (2023-07-31 - Rating: 5)
Travis Dyer worked so efficiently and he is also so friendly! I usually don’t do these surveys but Travis really deserves to be recognized for going above and beyond to ensure my issue was taken care of! I wish everyone had that work ethic! -
Review 138 (2022-11-10 - Rating: 5)
Ethan was very courteous and professional. He let me know the cost before he did the work so I could approve. He went and picked up the part down the street at Ferguson and was right back to make the repair. I was very happy with his service. I will definitely use them in the future 👍😊 -
Review 139 (2024-12-13 - Rating: 5)
Deakin Steve and Noah Very helpful, pleasant and explained what they were doing. My furnace is working well. Thank you -
Review 140 (2023-08-29 - Rating: 5)
Big Fern and the crew at American Rooter and Drain are the best! They were able to fix my drainage issues PRONTO, and inspect for further issues very quickly! Travis the tech is awesome, super knowledgeable and very good at his job, a true professional! -
Review 141 (2023-02-06 - Rating: 5)
Our plumbing was causing several issues and we didnt have any idea where to start or how to get it fixed. I called on a Sunday (just to request service). I received a call early Monday morning and they responded that day. Although it took over a week to get everything resolved (as I said above - several issues), we are very pleased with the services we received. All of the technicians were very nice/polite and worked diligently to fix the issues. Chris was our main point of contact and I cant say enough good things about him and how nice he was to work with during a very stressful time. I will continue to use their services for any issues we have in the future. I would like to express my heartfelt thanks to all of the technicians involved as well as the office staff and company owner. Thank you! -
Review 142 (2023-09-16 - Rating: 5)
Travis came out to clear out some drains for us. He was very knowledgeable, professional and polite. We will definitely reach out again if we need anything and will refer him and your company! Thank you! Christina Hanneman -
Review 143 (2023-05-02 - Rating: 4)
Ethon and an assistant (I dont have his name) came out to replace our water heater. They arrived on time. Both were professional and friendly. They got right to work and finished quickly. We have used this company for several years and have always been happy with their employees and the work they do -
Review 144 (2022-10-12 - Rating: 5)
We were recommended this company by our real estate agent. Our plumber was Ethan who was incredibly professional, punctual, and thorough. He ended up coming early to the appointment and completed everything much faster than expected (a complete 2 story pipe replacement). He accurately and quickly addressed our issue and proposed a viable solution. We are very satisfied with Ethan at American Rooter & Drain and will be using him in the future. Thank you Ethan! -
Review 145 (2023-05-10 - Rating: 5)
Jordan, Alejandro, and Jordan were very professional, did an excellent job. All impressive young men.Colton and Daniel were also exceptional. Must say Daniel impressed me with his work ethic, and job knowledge, he was never still.I rate 5 stars for all of these men. They are stellar. -
Review 146 (2024-08-27 - Rating: 5)
Keidon and Kevin were very polite and professional. -
Review 147 (2023-11-04 - Rating: 5)
Great service! On a Saturday morning they were easy and accurate about scheduling and communicating time. Service professional was friendly, discussed problem, presented options and concerns. Reasonable rate esp given weekend. 5 star!- nani -
Review 148 (2023-04-28 - Rating: 5)
Travis and Chris came out and inspected our septic issue. They were both very knowledgeable and very respectful. We will definitely be using them for any more of our septic needs. I highly recommend this company for all of your septic needs or any other needed repairs. -
Review 149 (2023-08-26 - Rating: 5)
My toilet and tub were filled up and had a guy come take a look but he saw all the mess and started saying it was too much of a job and that it would be expensive, but I could tell he didn’t want to deal with the situation. (He was from a different company not this one)Thank God Keidon showed up, since the beginning i could tell he was there to help and was determined to get the job done. He was so professional and kind. He didn’t give up and left until the issue was solved. He even explained to my 8yr how the septic system worked and didn’t get annoyed with all the questions my 8yr was asking. I highly recommend this company. Thank you Keidon -
Review 150 (2023-06-19 - Rating: 5)
I highly recommend American Rooter and Drain. As life would have it, my kitchen sink clogged the evening before my sons graduation party. Keidon came out on a Saturday just 2 hours after I called their office. He couldnt have been more polite or professional. He was very knowledgeable and had our issue resolved very quickly - I was SHOCKED that the service call was so inexpensive!! Especially for a weekend! I must add the lady in the office who took my call was very sweet and professional as well! A week after Keidon was here, he called to follow up and make sure things were still working well!! Another reason I will continue to use American Rooter and Drain!! -
Review 151 (2023-07-18 - Rating: 5)
From day 1 when approached by Cris Fierros, drain tech for a free drain inspection, I knew hiring them would not be a mistake. He was very professional, knowledgeable, kind very detailed. American Rooter & Drain is lucky to have him as an employee. Definitely would recommend. -
Review 152 (2023-06-14 - Rating: 5)
Keidon was awesome, incredibly friendly, super professional, knowledgeable and informative. Thank you to American Rooter & Drain for having such great people on your roster...! Well definitely be using you guys for our next plumbing project. -
Review 153 (2024-07-02 - Rating: 5)
Nick came out and took care of us, good pricing, very professional and knowledgeable. -
Review 154 (2023-10-22 - Rating: 5)
We had an emergency service a month back with a broken toilet seal and American Rooter was able to get a plumber to our house within an hour. Keidon was professional and thorough and super friendly! -
Review 155 (2022-02-25 - Rating: 5)
I had a great experience with Keidon. He did a good job explaining my options and then performing the work. He was very professional and courteous.Also Ben and the rest of the crew were awesome to work with. Everyone had a great attitude and they all worked together well. -
Review 156 (2023-10-02 - Rating: 5)
Out of nowhere water started seeping into our closet....my husband called and American Rooter & Drain were able to get to us in less than an hour.Our plumber literally RAN to the door. Keidon was knowledgable and very helpful and made sure we did not have any questions or concerns before he left.The service charge was only $59...we are thrilled with how efficiently he took care of our plumbing needs! Thank you Keidon!! -
Review 157 (2023-11-21 - Rating: 5)
I had the pleasure of meeting Travis D from American Rooter and Drain today. Not only did he get the clog out of my shower drain, he was such a nice person to interact with. What a great experience. -
Review 158 (2023-02-11 - Rating: 5)
Keidon was amazing! We called on a Saturday with water all over our kitchen and towels everywhere trying to get it up. Our sink was backed up, and we had already tried Draino and other crazy things. Even a plunger! He came out to our house and was so kind and professional. He explained everything to us and was extremely knowledgeable. He was up front about our costs and gave us our options. We are so pleased. Definitely will recommend!!!! -
Review 159 (2023-08-29 - Rating: 5)
Epic Service from the first phone call. Jessica went out of her way...and went the extra mile. Outstanding.Chris showed up ready to listen to my ideas. He then built an estimate that hit on all my needs. What a outstanding overall experience! -
Review 160 (2024-10-26 - Rating: 5)
Travis came to my house for a drain clog.He snaked the drain from inside the house and outside from the inspection access to the house and from the out side access to the street, then jetted all those with water just to make sure that my drain which is two years new was not the problem. Then he arranged for a camera scoping to make sure. He gave me good advice on how to prevent this problem in the future.His military background shows in his demeanor and appearance.Travis arrived on time and worked fast and got done quickly in spite of me bending his ear.I can recommend A1 to any one in need of your services and rely on his professionalism. -
Review 161 (2024-03-12 - Rating: 5)
Keidon Decker really got us out of a pickle. We were very lucky he came in clutch💪🏼. Highly recommend using his services. -
Review 162 (2024-10-31 - Rating: 5)
Colton and Zeke came and got it done! Fast and efficient -
Review 163 (2024-01-04 - Rating: 5)
Had to do some water heater replacemets, service was great! Communication was on point.Repair was fast. And i have hot water. Chris Martin was great. Would pick again. -
Review 164 (2024-09-27 - Rating: 5)
Awesome company and staff. Thank you so much, Travis! -
Review 165 (2023-01-02 - Rating: 5)
Benjamin and Jason were great help. Very informative, Great customer service Im just waiting for the inspector to come to clear all their work. Im so glad I called you for your services, I will be referring you as well. The big thank you! -
Review 166 (2023-05-26 - Rating: 5)
Keidon was super awesome. He was on time, respectful and helped educate us on how to keep our pipes clean. It was great getting a last minute appointment on memorial weekend.Thank you. -
Review 167 (2023-08-31 - Rating: 5)
Had the most amazing experience with Chris from American rooter today! This is the 3rd company we called out for clogged showers. The other 2 companys (elite rooter and beacon plumbing) quoted us 1500-2000$ and Chris came out today and cleared the clog immediately! He was the absolute best person Ive ever worked with from any plumbing company! -
Review 168 (2024-10-17 - Rating: 5)
Deakin and Keidon, did a amazing job with everything -
Review 169 (2023-03-21 - Rating: 5)
Travis was very thorough and explain everything he was doing to me. Something most people dont do for their customers. I was very pleased with his work, including cleanup andbeing so friendly with my dogs. -
Review 170 (2022-08-29 - Rating: 5)
Ethan was so knowledgeable and helpful. We had a tricky problem and he made sure to try everything possible to get it fixed. He ended up solving it and was able to honor the original price quoted without trying to upsell us. We will definitely call and ask for Ethan again if we have any plumbing issues. -
Review 171 (2023-08-29 - Rating: 5)
Travis is awesome, and super professional. They were able to fix my drainage issues right away, and were very knowledgeable about the sewer system. They use the best equipment too! -
Review 172 (2023-08-18 - Rating: 5)
Keidon and Nick (training) was great to work with. They both were honest , knowledgeable and up front with us about options for our concerns and how to best manage them. Thank you both! -
Review 173 (2023-08-06 - Rating: 5)
I have an old house. A house that was built in the 1950s. Recently have had plumbing issues arise. Worked with another company 2 fix the issue. Decided 2 get a second opinion. American rooter and drain has been very helpful in this process. Chris and Travis have been very informative with this whole process. Cant thank them enough. -
Review 174 (2023-12-08 - Rating: 5)
Jason was amazing, explained everything so I understood what he was doing and why. I appreciate American Rooter &Drains quick response, professional engagement and friendly associates. Thank you! -
Review 175 (2023-09-01 - Rating: 5)
Jake and the American Rooter & Drain are both top notch!!! Jake was professional, courteous and one of the best in his field!!! American Rooter & Drain has managed to hand select the top professionals in the all of the fields of service they preform!!! I am proud to say that Jake and American are among the best… -
Review 176 (2023-10-30 - Rating: 5)
Thank you so much, Dominic came to our home and fixed a issue that stans heating and right now couldnt fix. Only charged us $59. We are all so warm now, thank you so much for coming to our rescue. -
Review 177 (2023-07-27 - Rating: 5)
Chris Fierros did an excellent job! I appreciate American Rooter & Drain making time to come out so quickly. I will definitely use them again if needed and I will definitely recommend them to anyone who asks. Thank you again so much for excellent, professional service! -
Review 178 (2023-07-01 - Rating: 5)
We thought we had some plumbing issues with our tub since it smelled like sewer, so we called this company. Keidon Decker was the technician who not only helped us with our tub issue but gave my wife and I some friendly homeowner tips! Keidon is extremely professional and knowledgeable about what he does. Definitely recommending this company for your plumbing needs. -
Review 179 (2021-06-03 - Rating: 5)
David at American Rooter & Drain was fantastic. He was very professional and thorough. They fit us in when we needed them and David stayed until he was happy with the job at hand. He took time to explain what he had done, show us and explain his concerns with our pipes and discuss options for additional work. We were happy to be able to shower and flush the toilet again. -
Review 180 (2021-08-30 - Rating: 5)
Ethan arrived on schedule, and was very good about answering all our questions, and quickly resolved our issue, and it was late on a Friday afternoon in Garden Valley. He did a great job, and Id definitely use American Rooter & Drain again. They were reasonable, and professional and their rate with the coupon we had were awesome. Thank you to Ethan for the work he completed. -
Review 181 (2023-07-01 - Rating: 5)
American Rooter & drain sent Keidon Decker to our home and we could not have been happier. Keidon is an extremely knowledgeable young man and taught us a few things as homeowners. I would recommend this company 100% -
Review 182 (2019-07-09 - Rating: 5)
I really am happy with the work that David did on my air conditioner. He was on time, he was courteous and he explained everything to me thoroughly. I understood what the charge would be and we worked it out on a payment plan. The air conditioner compressor stopped working the next day and he came right out and fixed it for no charge and paid for $190 part which I really did appreciate! He is a great guy! -
Review 183 (2023-01-27 - Rating: 5)
We had a plugged sewer mainline and had tried running a snake and drain-o ourselves over the last couple days but with no luck. We called American in the afternoon and they sent their tech, Travis, out the next morning. He was very personable and very knowledgeably answered all the questions we had. We ended up having them do a water jet cleaning which cleared the blockage and it got us up and running again. Really enjoyed working with Travis and would call them again if I needed service in the future. -
Review 184 (2020-07-10 - Rating: 5)
These guys really pulled through for us! We are first time homeowners, and had a sewage backup! We were extremely stressed, and feeling in over our heads, but Charles came out (same day!) and got us all taken care of. He was extremely knowledgeable, and passed his knowledge onto us, as well. He took the time to explain what happened, and why, and steps we can take to prevent it next time! Not only did he get the repair done, but advised us on what we should do about our flooring etc.. going forward! He was pleasant and professional, he made us and our pets feel comfortable! Would highly recommend, and will be giving him our business again!! -
Review 185 (2024-06-20 - Rating: 5)
Travis Dyer was fast and very friendly. Always a great experience with American Rooter -
Review 186 (2023-02-21 - Rating: 5)
After a stressful weekend of dealing with bad plumbing, these guys were life savers! Cynthia was so kind and did her best to get someone to my home quickly. Travis and Chis did a thorough inspection to make sure that everything necessary to fix the issue was covered, and went the extra mile to clean the main line a second time. They also gave me an explanation of what may be causing this problem to reoccur after using a camera to examine everything. Friendly, professional and thorough. -
Review 187 (2023-11-24 - Rating: 5)
Travis did a great job explaining our issue and providing solutions. He was also very willing to help me understand the drainage and sump pump set ups at our new house. -
Review 188 (2024-01-02 - Rating: 5)
All three young men (Keiden, Travis, & Benjamin) were wonderful to work with. Very much the gentlemen. We so appreciate their help. Thanks.