Roto-Rooter Plumbing & Water Cleanup of Boerne

Located in Boerne, Texas

Address: 5 Upper Cibolo Creek Rd Ste 104, Boerne, TX 78006, United States

Phone: +1 830-249-4757

Rating: 4.9

Services

On-site services
Language assistance
Repair services
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-06 - Rating: 5)
Zach Saenz and his pal Marco did an amazing job fixing my clogged drain. They were professional and speedy. They had great personalities and humor too. We could all use a little sunshine on days when your sink is clogged. I would 100% recommend these two guys. Job well done!

Review 2 (2025-01-02 - Rating: 5)
Aaron is the benchmark by which others should be held. He was punctual, courteous, and explained his process step by step. For any company, regardless of service or goods provided, they should endeavor to his level.

Review 3 (2024-08-01 - Rating: 5)
Rotor Rooter was quick and efficient repairing our main line water leak. Highly recommend Frank G. He was very knowledgeable and helpful. Got it all taken care of under 2 hours for a great price! Definitely recommend them for your plumbing repairs.

Review 4 (2024-08-23 - Rating: 5)
Absolutely quick and amazing service. My wife and I had a leak coming from our ceiling and unfortunately our apartments emergency maintenance wasnt responding. They sent Frank over and within like 5-10 minutes he helped figure out the root of the issue and guided us on what we should do about it. I will definitely call them again if we ever have anymore issues.

Review 5 (2024-12-12 - Rating: 5)
The guys that came to help us were fantastic! I would highly recommend using them. They were fast and professional and really easy to talk to and explained everything going wrong. If I could give them 10 stars I would.

Review 6 (2024-08-26 - Rating: 5)
Frank was awesome. Identified the leak quickly and was able to get things fixed quickly and efficiently. Very professional would definitely recommend roto rooter if you have any plumbing issues that need to be fixed

Review 7 (2024-09-13 - Rating: 5)
Frank demonstrated a high level of professionalism throughout the service. He quickly identified the issue and worked efficiently to resolve it. His friendly demeanor, combined with his expertise, made the experience seamless and positive.

Review 8 (2024-06-12 - Rating: 5)
My tech Frank was awesome. he arrived on time and was super professional and helped explain everything. While I am weighing my options on repair he walked me through all the options and the things he could do in this situation. Significantly better service than expected.

Review 9 (2024-09-15 - Rating: 5)
Absolutely great customer service! Scheduled online and the showed exactly as scheduled. Communication with photos, videos and texts were perfect! Job is complete and we are pleased with the results. We will use again!

Review 10 (2024-10-17 - Rating: 5)
Frank #3260 was awesome. Very knowledgeable, friendly and respectful. He was able to work extremely quick and helped us resolve our issue.

Review 11 (2024-08-01 - Rating: 5)
I am thoroughly impressed by Roto-Rooter’s response time and quick resolution to the issue my partner and I experienced. Our main water line out front of our house cracked which caused an influx of water to go to waste. Frank G of Roto-Rooter arrived to the scene and was extremely professional, courteous, and helpful. Frank was communicative and thorough about the work that needed to be completed. In addition, Frank did a great job of explaining how some of these plumbing issues are caused and was diligent in assuring my partner and I that the issue would be rectified in a timely matter. 5/5 stars!

Review 12 (2024-09-13 - Rating: 5)
Frank was great!! Very professional, knowledgeable, and just overall a good guy! He really made a hard job look easy. Thank you Frank!

Review 13 (2025-01-08 - Rating: 5)
I was impressed by the professionalism, the communication and particularly the thoroughness of these people in the middle of a Saturday night. I will definitely use them again.

Review 14 (2024-08-12 - Rating: 5)
Aaron came to evaluate the problem of our toilet. Within minutes, he diagnosed the problem quickly and sufficiently. He was very prompt, polite, and personable. I highly recommend this company. And blessings to Aaron!

Review 15 (2024-06-07 - Rating: 5)
I had an incredible experience with Brian Schroeder from Roto-Rooter Plumbing Services. We previously had a so-called plumber come by who made a huge mess and left a lot of work undone. Brian was absolutely amazing, working with us to ensure everything fit within our budget. He worked tirelessly from 9 a.m. to 6 p.m., answered all our questions, and was extremely professional throughout the entire process.Brian’s customer service was top-notch, and he made sure everything was done right and arrived on time. His dedication to his work and commitment to helping us were evident.I highly recommend Roto-Rooter Pluming Services and specifically ask for Brian in the future. His professionalism, attention to detail, and genuine care made all the difference. Great service overall!

Review 16 (2024-08-21 - Rating: 5)
Like to say Aaron Porras came out to my house and fixed why water softener that was leaking, amazing work, he is extremely knowledgable , professional and will walk you through step by step of what he is doing.

Review 17 (2024-12-27 - Rating: 5)
Zach and Marco did an excellent job in a timely fashion. Could not be more satisfied.

Review 18 (2024-11-09 - Rating: 5)
Frank was very knowledgeable young man adressed all issues with ease. Explained things to my understanding. EXCELLENT CUSTOMER SERVICE

Review 19 (2024-06-29 - Rating: 5)
Frank was our plumber. He was very respectful and knowledgeable about the job at hand. He answered all of our questions and provided great recommendations. Thanks Frank appreciate all your hard work!!

Review 20 (2024-06-11 - Rating: 5)
They have a plumber named Frank Gebara who goes above and beyond for his customers!! He’s very informative and very knowledgeable in his trade!! Absolutely a great plumber and a great people person!!! If you ever have any plumbing issues make sure to call and ask for Frank Gebara

Review 21 (2024-04-15 - Rating: 5)
We had a plumbing emergency in the middle of the night. Roto-Rooter was available and dispatched technicians quickly. The repair was completed timely and efficiently. They also provided additional assistance to begin addressing the water damage. Their water restoration team showed up even before the repair began.Everyone was friendly, professional, and offered a lot of great information to offer us peace of mind to address this issue. We will definitely use their services again if needed in the future.

Review 22 (2024-11-13 - Rating: 5)
The technicians were great. Really informative , and really fast . 10/10 would recommend them !

Review 23 (2024-06-12 - Rating: 5)
Sergio represents the plumbers industry very well. There are a ton of plumbers out there, but very few like Sergio. He was respectful gave options. It made me feel good about what he was going to do. Resolve our issue in every aspect very well.

Review 24 (2024-12-16 - Rating: 5)
Highest professionalism and competence. Very trustworthy. Would definitely recommend this service to others.

Review 25 (2024-06-07 - Rating: 5)
Aaron and Ben did a great job! They showed up on time and took care of the leak quickly and professionally. I’ll definitely use them again for any future plumbing issues.

Review 26 (2024-10-03 - Rating: 5)
The tech went above and beyond to take care of our needs. I would highly recommend him for my friends and family

Review 27 (2024-12-11 - Rating: 5)
Roto-Rooter came quickly and resolved our problem. Technicians were thorough.

Review 28 (2024-07-24 - Rating: 5)
Aaron came out and did a great job on my shower faucet took the time to go over everything explain everything to me and got it done in a timely manor very pleased with service will call you guys back my number one plumbing company

Review 29 (2024-06-29 - Rating: 5)
Frank was helpful and really made us feel like we were in good hands. Explained the full process and had great customer service.

Review 30 (2024-09-23 - Rating: 5)
Frank Gebara was very knowledgeable, and fix the problem in no time, and explain from top to bottom, on how things occurred while giving me a piece of mine .

Review 31 (2024-08-10 - Rating: 5)
Sergio was very informative and did an amazing job, even tho it was raining and late on a Friday. Good guy !!

Review 32 (2024-08-09 - Rating: 5)
Frank helped us with all our our needs and answered all our questions with so much patience and kindness!! Will go back and ask for him for any of our plumbing needs

Review 33 (2024-06-28 - Rating: 5)
Very fast service! My wife and I were happy with the work done and will definitely reach out to them again if needed. Thank you!

Review 34 (2023-12-15 - Rating: 5)
Quick response… What? Technicians were very informative, took time to explain and answer all my questions, courteous and worked quickly to replace our water heater the same day. Left area clean and tidy. I would definitely hire them again for any plumbing issues.

Review 35 (2024-06-17 - Rating: 5)
Awesome 24 hour service . So convenient with great quality and customer service. Highly recommend and will definitely use again. Thank you Mr.Gebara for your service.

Review 36 (2024-11-16 - Rating: 5)
Frank was awesome! Appreciate his timeliness and professionalism!

Review 37 (2024-06-12 - Rating: 5)
I had some issues with my toilet and sink drainage. Frank was very helpful and explained the situation to me. Fixed it fast and right. Thanks again.

Review 38 (2024-01-19 - Rating: 5)
Had a busted pipe under back deck from freeze, contacted Roto Rooter and they sent Chris and Ben out same day. Other companies I contacted offered to send someone out in 3 to 7 days, but Chris and Ben came over and repaired the problem pipe and returned water to my home same day. Highly recommend Roto Rooter for fast response and experienced plumbers.

Review 39 (2024-03-18 - Rating: 5)
The two men that came to do the job for Roto-Rooter were exceptional workers they did in a very professional they were very kind and they were very patient. I would have tell anybody to use Roto-Rooter especially with these guys as good as they work.

Review 40 (2024-12-09 - Rating: 5)
Zach Saenz & his coworker did an amazing work at my restaurant. I had an emergency and they were able to help me right away. Great company, friendly employees & fast work. Thank you guys. Very recommended 👍

Review 41 (2023-05-19 - Rating: 5)
The tech (I think his name was Mike) was great; very thorough. We had a blockage in the sewer pipe & our regular plumber was unavailable. Roto-Rooter was there within an hour! He assessed the issue & gave me a quote. I could not afford the price they gave me. I told him my budget & he contacted the office and we agreed on a good price for the services. After the clog was cleared; another guy used a camara & showed me the pipe. Super interesting! I was able to see issues with the sewer pipe that we need to address in the future… I would definitely use Roto-Rooter again.

Review 42 (2023-11-14 - Rating: 5)
Chris and Ben were so helpful. We lost water late at night and they got straight to work and were able to quickly pinpoint the issue and take care of it right away. Great service and highly recommend.

Review 43 (2023-02-10 - Rating: 5)
The plumber, Michael Angeles, did a great job with resolving our leak in the house. He was very professional and knowledgeable! He took the time to explain what needed to be fixed along with running the proper tests. He is a great asset to Roto Rooter and deserves a raise!!!

Review 44 (2024-12-04 - Rating: 5)
Turned out to be broken pipe but they found the problem when previous plumbing service said it was tree roots

Review 45 (2021-07-14 - Rating: 5)
Aaron was very informative and helpful. He respected the fact that I needed some time to make important financial decisions and did not pressure me to make a choice right away for extra services. He got to business immediately and found the source of the issue within an hour. I was very impressed by his knowledge and professionalism and I will be happy to utilize services by this company again. I’m a very satisfied customer.

Review 46 (2024-11-25 - Rating: 5)
Very professional, very knowledgeable. Great attitudes.

Review 47 (2024-06-13 - Rating: 5)
Frank was amazing and super professional really made things go smoothly highly highly recommend.

Review 48 (2023-09-23 - Rating: 5)
We had a water leak in the hot water main. RotoRooter was promptly on the scene and, once we gave the go-ahead, they jumped right in to identify and solve the problem. Very professional and thorough in their explanation of the process and the work being performed. Highly recommend.

Review 49 (2021-06-14 - Rating: 5)
I was very pleased to meet Aaron. From the beginning he was friendly and courteous. He answered my questions with a smile on his face and positive attitude. He patientlyexplained the directions on the product Ive purchased until I was satisfied and sure of the procedure. It was a real pleasure to have Aaron as my technician today, I wish all technicians were as friendly and positive as him.

Review 50 (2021-06-15 - Rating: 5)
Aaron Porras was the technician that was sent out to fix my air conditioner after 5pm. He was personable, understanding and decreased my stress level from the moment he arrived at my house. I would highly recommend him to anyone with plumbing disasters. He was knowledgeable and showed me the source of the problem and corrected it in a very timely manner. He is an excellent representative of the company. Keep up the great work! 👍

Review 51 (2024-11-29 - Rating: 5)
Technician (Aaron) was pleasant, knowledgeable, and efficient. He repaired my jammed-up garbage disposal. Would be pleased to have him return again if needed!

Review 52 (2024-08-08 - Rating: 5)
Frank gebara was fantastic an does an amazing job, great worker

Review 53 (2023-07-25 - Rating: 5)
Ashley was amazing. Answered all my questions and was great at replying back to me with anything I needed. 10 out of 10. If I ever have issues like this again or a friend does I’ll be recommending them.

Review 54 (2023-06-07 - Rating: 5)
Our 2nd floor bath was overflowing at 9pm. There are a very few emergency plumbers available so i picked Roto Rooter. Efrain was prompt and professional. He diagnosed the issue quickly, got to work and solved the problem. Assured us if we had any issues, the company would fix without charge. We will use them again for future plumbing issues day or night. Thanks so much Efrain!!

Review 55 (2024-08-16 - Rating: 5)
Amazing job by Aaron. Next day service. Again amazing

Review 56 (2024-11-05 - Rating: 5)
Zach and his partner were super awesome they both get 1,000 star from me . They were so knowledgeable and they took there time to Assess the situation . They are Great problem solvers and they answer all my question I had . They treat my house like if it was there house . Also the camera guy was Great too last but not lease a huge huge shout to John the manger truly blessing he need a bonus what he did for me and my family was true customer service he the best best best . 🙏🏿✊🏾❤️ much luv to John frfr

Review 57 (2023-07-13 - Rating: 5)
Aaron was quick to arrive, professional and fixed my plumbing problem in no time and Joe made the insurance claim process so easy. Highly recommend these guys!

Review 58 (2024-06-11 - Rating: 5)
5 stars for Roto Rooter! Tech was awesome, polite & got the job done! Thank you!

Review 59 (2024-08-14 - Rating: 5)
The plumber was very good explaining all however the price was way to high

Review 60 (2024-12-06 - Rating: 5)
So I had an emergency at one of my company houses in San Antonio, Texas and I’ve learned through having to do business in multiple cities that Roto-Rooter is an awesome company on your side, they are throughout the country so I called them and they were quick to come out. I had a gentleman named Zachary that showed up and Man did this guy take care of all of our issues. We snaked three Separate areas that were clogged up and used the cameras and everything‘s clear after having water coming up out of our sinks.So if you have plumbing needs and you needanything done, reach out to Roto-Rooter.

Review 61 (2023-05-31 - Rating: 5)
Efrain is a young, hard-working plumber committed to solving problems. His work ethic and enthusiasm for the plumbing trade is excellent. Victor Espinoza (who was a Project Manager on the original work) was responsive and committed to making things right.RotoRooter has a great team in these two.

Review 62 (2022-11-23 - Rating: 5)
Ben and Mark were very professional. Mark took the time to explain everything that was going on step by step. I would highly recommend this company and these two hard working knowledgeable guys to anyone. Im a very happy and satisfied customer.

Review 63 (2020-11-06 - Rating: 5)
Fernando was was excellent! Very professional and upfront about pricing and possible outcomes. He happily took my cupon and got to work. He cleared the clog,cleaned the area and replaced a bad fitting. The type of customer service you receive from Roto Rooter Plumbing is exactly what you would expect. Thumbs up to Fernando!

Review 64 (2024-11-18 - Rating: 5)
Appreciate your staff. Very profesional.

Review 65 (2021-06-19 - Rating: 5)
Our garbage disposal stopped working. So we chose Roto Rooter based on past reviews. We called and scheduled an appointment. HQ called an hour or so later to let us know the technician would be here shortly. A very personable young man named Aaron arrived. He followed COVID protocols and began his process. He was thorough, explained the situation clearly and the we decided to have it fixed. Aaron worked diligently, cleaned up after himself and everything was back to normal. We highly recommend this company due to their representative’s (including the young lady that called in advance), courtesy, knowledge, respect for property and just being so nice. Both were patient, kind and Aaron answered all our questions without hesitation. Keep them in mind for any plumbing issues.

Review 66 (2022-09-12 - Rating: 5)
I was very impressed with the service. Another plumber pointed us this direction as they were all booked, but they warned us Roto would take advantage of us, trying replace all our pipes, so just ask for an inspection. Our Roto Tech came out and did and inspection, adjusted the flow on a toilet, and was very helpful in explaining what he was doing. We worked together to check the maintenance access and verified we had no clogs and had proper drainage. Our tech told us that if the drainage was impeded, theyd use a camera to verify the block and wouldnt try sell us to replace the lines unless it was absolutely needed and could be proven via camera; otherwise, theyd just clear any clogs as needed. Our tech didnt even charge us for the visit since there was no clog. Im not sure why there is such a bad opinion of Roto, but what I experienced was quite the opposite of others bad opinions.

Review 67 (2022-01-23 - Rating: 5)
Dustin, the tech that came out to perform our services, was great. He was responsive, on time, and knowledgeable in the scope of work he was performing. He provided great efficient service at a reasonable price. Thank you!

Review 68 (2021-05-28 - Rating: 5)
Aaron- tech # 0969 was extremely helpful and kind. He was able to provide help to what could have been an unpleasant experience. I loved Aaron s sense of humor and his way of providing a thorough explanation of the issues and why it happens. I appreciate all his help and if I need help in the future, I will be contacting your company and hopefully Aaron will be able to respond. Thank you!!!

Review 69 (2021-07-01 - Rating: 5)
Jeff Meares was Awesome! He helped us out with our leaky faucet and got it fixed right away. He didn’t mind me watching and asking questions as I was curious and wanted to learn. He was very professional and respectful of our property. If you need any work done with this company ask for Jeff! I know I will.

Review 70 (2021-07-10 - Rating: 5)
I was so impressed by the work ethic of the two fine young gentlemen that came into our water soaked bathroom, parts of the bedroom, several baseboards and walls.Nick Espinoza and Chris Hixson came in quickly and surveyed the situation and in a very timely manner decided on the best plan for our situation.As they placed the fans and the water extraction machine, they explained what they were doing and how it worked. They let us know when they would be back, and before I knew it they were ready to leave.What a very pleasant and fun experience with 2 guys that love their jobs and love helping people!!Nick and Chris are the BEST,, efficient and respectful and I’m so glad that we meet them! Roto-Rooter is lucky to have them as employees!!

Review 71 (2021-10-27 - Rating: 5)
Nick Espinoza and Nando worked very well together as a team during the water mitigation process . Nick was always responsive and very prompt with call backs. I highly value that. I am very grateful he was assigned to the job. Nick always listened to my concerns and made me feel valued as a client.Ashley was amazing with the consultation process Overall very great job.

Review 72 (2022-01-19 - Rating: 5)
I am very happy with Roto Rooter. My plumber was Rafael. He was on time, professional, polite, friendly, and did a fantastic job. He explained what needed to be done and he really put my mind at ease. I highly recommend.

Review 73 (2021-02-10 - Rating: 5)
I had a awesome experience with Roto-Rooter! Everyone was professional and helped me with my claim and Nicholas made sure to call and come by to check on my drying process. Mine took longer than normal. But him and his coworker made sure they kept me involved through the process.

Review 74 (2024-03-04 - Rating: 5)
Aaron was quick and thorough. Full of knowledge and able to handle all our needs. Thanks for great service.!!!

Review 75 (2021-07-28 - Rating: 5)
Arron responded to our home and was very helpful and throughly explained everything that needed to be done in regards to our plumbing situation. He was very courteous, polite, and provided great customer service. We will definitely reach out to Roter Rooder again if the need arises in the future. We have already let our friends know about Arron and his prompt service. Thank you.

Review 76 (2024-03-08 - Rating: 5)
It was great that he was able to come out on short notice and work with us to make sure our leak was taken care of.

Review 77 (2020-11-16 - Rating: 4)
Recently had a major issue with a sewage line break under my home. I called Roto-rooter because they seemed to be the only company that would be able to do both clean-up and repair. The clean-up crew was very responsive and came the same day. As far as the repair side, there was some confusion between the dispatcher and I about what technician I needed. They sent a clog tech initially. When this tech arrived he let me know he wasnt a plumber and he contacted the dispatcher for me and had a plumber come out to fix the problem. Daniel G. did a great job fixing the problem and he completed the repair quickly. Id recommend Roto-Rooter for any major or even minor plumbing problems.

Review 78 (2024-11-07 - Rating: 5)
Frank was great, extremely helpful, explaining the issues with detail and the work was done it a short amount of time.

Review 79 (2021-03-29 - Rating: 5)
Roto-Rooter sent out Donald on 3/29 and we appreciated his courteous professionalism. He answered questions with expertise and adhered to excellent social distancing protocols. He took a look at the clog, gave us an estimate of how much it would cost and how long it might take. He ended up resolving the issue within 30 mins. Never had a plumber do the work so quickly! He explained what he was doing as he was doing it and kinda gave a brief mini-lesson on the pipes underneath my sink which was greatly appreciated. Keep up the good work Donald and thank you Roto-Rooter for sending us your best man!

Review 80 (2022-11-24 - Rating: 5)
Ben was incredibly professional and fun. I felt horrible calling a tech out on a holiday. He kept a smile on his face and did a great job. Thanks for employing men like Ben .

Review 81 (2023-06-09 - Rating: 5)
Darrell we very professional, courteous and efficient. He diagnosed the problem quickly and had it fixed in record time. Very satisfied with service.

Review 82 (2024-06-10 - Rating: 5)
Frank was super knowledgable about every question i had. Will definitely be calling back but i want frank

Review 83 (2021-07-23 - Rating: 5)
Nicholas and Chris were an amazing team. They were always helpful, on time, met my schedule when needed and ensured that all my questions and concerns were addressed. I would recommend this company to anyone in a similar situation.

Review 84 (2020-11-13 - Rating: 5)
Service Tech Donald arrived at my home when scheduled. Quickly determined that the blockage was under the house and used the large auger to unblock the main drain. Entire process took about an hour.Donald knew his stuff. He was professional, friendly, and helpful. The job comes with a six month warranty with one callback. I hope I dont have to use it.

Review 85 (2024-11-16 - Rating: 5)
“Frank did such a great job. Really impressed!”

Review 86 (2024-12-10 - Rating: 5)
Prompt, courteous and quick service. Thank you!

Review 87 (2020-11-09 - Rating: 5)
Dustin Gutierrez, tech #3381, was very professional and had the right equipment to unclog our outdoor sewer drain and cut small roots. He did a good job and was very informative. They were also promoting a food drive for a discount, which is a great community service.

Review 88 (2020-11-13 - Rating: 5)
Fernando did a great job, answered all of our questions, made maintenance suggestions, and kept his work spaces super clean. Roto Rooter made sure we knew they were following all COVID guidelines, and Fernando wore a mask during the entire appointment. Great work!

Review 89 (2021-09-11 - Rating: 5)
From the start with Brian the plumber to the end with Chris and Nando the customer service the provided was beyond exceptional. Chris and nando stayed to almost one to answer all my questions about the demo and were just fantastic great workers all around . If you ever need demo request Chris and nando because I don’t think you could acquire a better crew . Thank y’all for being so fast and doing such an amazing job. Will definitely recommend to everyone .

Review 90 (2020-11-10 - Rating: 5)
Very knowledgeable and friendly. Repaired quickly. Even ran our trash out to the collector as his vehicle may have blocked their ability to access it. Will be my first call for any future issues.

Review 91 (2020-11-13 - Rating: 5)
Randall is amazing! He has a great positive attitude. His 28 yrs of service in the industry and knowledge is above and beyond! We will definitely share our experience with our military community and refer them! Thank you!

Review 92 (2021-05-23 - Rating: 5)
Donald showed up even when it was pouring rain and helped right away complete the job scheduled. Was able to help with clogged drains all over the home and also provide helpful information to better help my home overall; along with the help of Paul, was able to point out the issues I had and best resolutions that are available. Will definitely recommend again for any future job.

Review 93 (2024-12-03 - Rating: 5)
Super helpful and friendly. Will use again!

Review 94 (2020-11-07 - Rating: 5)
Very great customer service. They were able to come out at such short notice. They wore there ppe and educated us on our pluming issue. They also gave us a great deal on there cleaning solution. I will definitely be calling them in the future for other plumbing issues.

Review 95 (2021-06-25 - Rating: 5)
Donald came out to open up main sewer line that we thought responsible for back-up problem. He quickly determined that our septic tank (newly cleaned) was full, and a cleaning service would have to be used instead. No charge for the call and check. Courteous, friendly, helpful.

Review 96 (2024-03-28 - Rating: 5)
Aaron/ Ben did a great job.They repaired the problem and very courteous.Thanks guys

Review 97 (2021-08-05 - Rating: 5)
We moved into an old house and the sink and washer drains were clogged and we couldn’t do wash and only slowly wash dishes. What a mess!!Donald came and cleared out the line through the P trap. He did the work and double checked everything by running the water and all was good by the endBest part is it’s guaranteed!So happy to have this done !!

Review 98 (2023-06-07 - Rating: 5)
Darrell arrived on time, was a great communicator and took care of our emergency situation well. I would definitely recommend San Antonio Roto-Rooter!

Review 99 (2022-11-25 - Rating: 5)
Ben came out on Thanksgiving day and worked hard to clear a mystery clog that threatened to upend the holiday. He did great work and I really appreciated his professionalism and “can-do” attitude.

Review 100 (2020-11-17 - Rating: 5)
Dustin Gutierrez ( Drain Technician) tech# 3381Was extremely professional,polite, gave helpful information. This young man is credit to this profession. Someone who has a great attitude and made me feel at ease that he was there to help us get out service done. Also told us about the drain solution we could buy, which we did to help us in future. We have his card and I have filed it for the future . For we will definitely use your company but will request Dustin for any future problems. Thank you and Dustin for you are professional hero’s . Kathleen Caiazzo

Review 101 (2020-11-16 - Rating: 5)
Called company really late on a Sunday evening and Dustin Gutierrez #3381 came out promptly and took care of our issue. He was professional and polite and was in and out and informative about what he was doing and what exactly our options were.

Review 102 (2021-06-16 - Rating: 5)
Aaron and Roland came out promptly and completed our work order we had been having trouble with. We are very satisfied with their work and definitely recommend them for any future services.

Review 103 (2020-11-07 - Rating: 5)
The service technical, Toni, was on time and very professional. He worked hard and didn’t stop until he knew the blockage was completely removed. He even put boots on his machine when he came in to work on the kitchen clean out. Outstanding service.

Review 104 (2020-11-09 - Rating: 5)
Service was fast and everyone was very friendly and patient. We were walked through our options for plumbing fixes and then also walked though the water damage cleanup process. If you’re looking for a company who is up front with prices and services and always on time then this is the company for you!

Review 105 (2021-12-14 - Rating: 5)
Jonathan was very professional, and on time. He was very knowledgeable on the issue and helpful. Totally recommend him for any assistance with unclogging drains. Over all, I’m very satisfy!!

Review 106 (2024-08-12 - Rating: 5)
Great work. Aaron was awesome.

Review 107 (2024-06-11 - Rating: 5)
Did an amazing job and very prompt! Great job Frank!

Review 108 (2022-12-13 - Rating: 5)
Chris Bernal was very professional, informative and knowledgeable about the service provided. Thanks to Chris I will be using and recommending Roto to all in question of plumbing/water services.Thank you

Review 109 (2024-11-25 - Rating: 5)
Aaron was great work was good

Review 110 (2022-01-28 - Rating: 5)
Roto Rooter saves the night. After a late night plumbing issue, I called Roto Rooter to help us out. When the competition couldn’t come for 15 hours, Roto Rooter was able to have someone on-site in just a couple hours. Dustin (Tech #3381) arrived and was courteous, professional and extremely helpful. He quickly diagnosed and resolved the issue within 30 minutes. He explained how to mitigate the clogs in the future and provided excellent service. In the future I won’t call anyone else, it will be Roto Rooter!

Review 111 (2020-11-14 - Rating: 5)
We called because our guest toilet was gurgling and spitting water along with our kitchen sink despite not being used at the time. We looked outside and did not see any SAWs trucks and felt it was best to get it looked at since it was the weekend. Within an hour they were knocking on our door but SAWs had also shown up and was working on the drains in the street. The Roto-Rooter technician came in and double checked our pipes and confirmed it was a SAWs issue. He was polite and efficient and did not charge us for the visit. If I ever need a plumber again - I’m calling Roto- Rooter!

Review 112 (2024-08-31 - Rating: 5)
Greatly appreciate your help with our plumbing issue!

Review 113 (2024-11-18 - Rating: 5)
Very good service Bryan was great

Review 114 (2024-06-05 - Rating: 5)
Great experience. The provider was professional and answered all my questions.

Review 115 (2020-11-05 - Rating: 5)
Donald was polite and professional. He listened to me and got right to work. He was clean and attentive to details. I would use and recommend the company again.

Review 116 (2023-06-04 - Rating: 5)
Jesse was great in cleaning out our drain, clean and very careful with our drain.Highly recommend them.

Review 117 (2021-07-22 - Rating: 5)
Donald showed up and let me know what he could do although I decided to do it myself he was very polite, understanding and professional! When and if I am unable to do myself I will be calling them up! Thanks from Simply True Nutrition

Review 118 (2021-08-01 - Rating: 5)
Donald did an amazing job not only ensuring that my problem was correctly fixed but he ensured that I understood everything that he was doing…. An outstanding young man very courteous and very professional

Review 119 (2021-06-10 - Rating: 5)
Technician AARON and his helper were friendly, courteous, and professional. Explained what they were going to do and did just that. 10 out 10! Would definitely use again!

Review 120 (2023-07-25 - Rating: 5)
Aaron was excellent quick and nice. A little pricey for 10-15 minutes. But that’s the company.

Review 121 (2023-12-22 - Rating: 4)
Very good service. Plumber was efficient and polite. The charge for labor was high however.

Review 122 (2024-07-04 - Rating: 5)
Aaron came and diagnosed the issue knew his plumbing was very helpful he was very knowledgeable and very prompt and fast at his work very clean couldnt have asked for a better plumber or plumbing company i will continue to call roto rooter For all my plumbing needs i was extremely satisfied with the service thank you so much

Review 123 (2021-06-02 - Rating: 4)
Aaron was the man that came out, he was very, very nice and did a wonderful job. I wish more people were as good as he is. Margie

Review 124 (2023-05-31 - Rating: 5)
Efrain was fast, thorough and polite. Very personable, he did an excellent job.

Review 125 (2020-11-08 - Rating: 5)
Chris did an amazingly speedy and great job fixing our Burst pipe. He was also very informative and professional.

Review 126 (2021-06-14 - Rating: 5)
Brian was very professional and took all the time to explain why I have a leak and explain in detail how he was going to resolve the issue … it was a complex but he took care of it ….. he also help me with all my question about plumbing and took the time to help me make an appointment with other of his colleagues to help me unclog the shower drain … Brian Bell was really helpful .. finally I found a plumber company that Treat your house as if it was theirs….

Review 127 (2021-03-20 - Rating: 5)
Jeff gave me several options for repair and then gave his professional opinion without being pushy. Very friendly and personable! Will use for all plumbing needs

Review 128 (2020-11-04 - Rating: 5)
Alex here was on time. A very nice personality. He tooks his time to solved our problem! Great job Alex. Ask for him.

Review 129 (2024-08-10 - Rating: 5)
Thanks to frank Gebara all our plumbing problems were fixed and he was so friendly and kind

Review 130 (2022-01-25 - Rating: 5)
Rafael Davis was amazing! This is our second time using him and he always does phenomenal work!

Review 131 (2021-03-29 - Rating: 5)
Thank you for your professional team and helped us to resolve the issues since our drains had clogged up for few days at the restaurant. We will definitely refer your company to others.

Review 132 (2024-11-27 - Rating: 5)
Aaron did awesome!

Review 133 (2020-11-17 - Rating: 5)
Daniel was a very good tech very knowledgeable and informative and didnt try to rip me off means a lot having someone shoot you straight and honest.

Review 134 (2023-07-03 - Rating: 5)
Jesse was great, awesome fast and informative will use Roto rooter again as long its Jesse

Review 135 (2024-08-08 - Rating: 5)
Frank is absolutely amazing. My dad has dementia and he was very helpful and patient with him and went above and beyond to fix his problems. I am very thankful for his compassion

Review 136 (2024-06-24 - Rating: 5)
Frank Gebara was down to earth and easy to work with. Very knowledgeable, did the work in a timely manner and left the work area clean.

Review 137 (2024-06-24 - Rating: 5)
Just had my plumbing done by Frank Gabara and man did he do a fast clean job. Even gave me alot of info I didnt know that could help me when Future problems occur. Would 100% recommend this guy for plumbing work anytime.

Review 138 (2021-06-12 - Rating: 5)
Donnie was an all around professional. Elaborate with his agenda and very informative with his work. 5star this man. Definitely would rehire.

Review 139 (2024-08-08 - Rating: 5)
Frank Gebara is a really helping and considerate

Review 140 (2024-06-12 - Rating: 5)
Frank was so helpful and knowledgeable about our issue. Very friendly and down to earth! I felt at ease with him!

Review 141 (2021-07-27 - Rating: 5)
Same day service and these gentlemen knew what they were doing! Fast, professional, friendly and efficient. Highly recommend this well established company.

Review 142 (2022-01-25 - Rating: 5)
Rafael Davis was thorough and professional. Detailed exactly what was inspected and suggested actions. Definitely will contact in future.

Review 143 (2024-06-11 - Rating: 5)
The company sent out an amazing team to take care of my plumbing emergency. I also had a water damage assessor come out; he has helped with our insurance claim and is extremely knowledgeable.

Review 144 (2024-10-30 - Rating: 5)
Wonder job thank you so much

Review 145 (2020-11-09 - Rating: 5)
Chris was absolutely amazing, competent, attentive, made sure I knew everything he was doing through the process. I will always use this company.

Review 146 (2021-04-07 - Rating: 5)
Great service!! Donald was so nice to come in on a very short notice and fixed the problem in no time. I highly recommend him.

Review 147 (2024-06-13 - Rating: 5)
Was there quickly for plumbing emergency. Expertly walking us through the repair process

Review 148 (2021-02-10 - Rating: 5)
Professional experience with Johnathan from Roto-Rooter. Arrived on time and got right to work. Seemed to be very knowledgeable. Solved problem quickly.

Review 149 (2024-08-09 - Rating: 5)
They did a great job!!!

Review 150 (2024-02-22 - Rating: 5)
Chris Tech #6712 did an excellent job, very knowledgeable!

Review 151 (2020-11-11 - Rating: 5)
Joe did an excellent job on repairing the busted pipe in the yard. Gave good customer service and was very knowledgeable.

Review 152 (2024-06-11 - Rating: 5)
Very professional , exquisite work done in a timely manner. Highly recommend Mr.Gebara .

Review 153 (2022-05-14 - Rating: 5)
Service Tech. Rudy discovered the problem almost immediately and corrected . Rudy did a very excellent job and highly recommend him.

Review 154 (2021-05-24 - Rating: 5)
As always, they did a great and thorough job. Love the friendly attitude of all your employees. Couldn’t be happier

Review 155 (2020-11-12 - Rating: 5)
Very professional and knowledgeable - shared plumbing insight on how to repeat similar repairs if necessary in the future. 10/10 would call again.

Review 156 (2021-12-14 - Rating: 5)
Jonathan was very professional and thorough with detail of the work. He offered preventive information.

Review 157 (2021-08-01 - Rating: 5)
Very good service, I appreciate the ontime service. I would definitely use this company again, recommend them to friends and family.

Review 158 (2023-06-30 - Rating: 5)
Jesse was prompt and super professional! Would definitely recommend!

Review 159 (2021-05-02 - Rating: 5)
Donald was very professional and courteous. He took the time to explain what he was going to do and what to possibly expect.

Review 160 (2024-11-16 - Rating: 5)
Great service by Frank

Review 161 (2023-02-03 - Rating: 5)
Extremely fast response time and good quality work. Will absolutely be calling them again.

Review 162 (2021-05-11 - Rating: 5)
Joe did an excellent job finding and repairing our leak. I highly recommend him.

Review 163 (2021-11-16 - Rating: 5)
Very professional technician with pleasant personality. Did a very good job to ensure clog was completely removed.

Review 164 (2021-08-12 - Rating: 5)
Technician was knowledgeable and efficient. His suggestions for improvement were helpful and will save water.

Review 165 (2024-12-24 - Rating: 5)
Polite, efficient and prompt.

Review 166 (2021-07-25 - Rating: 5)
Serviceman, Donald, was polite and efficient in clearing a clogged kitchen drain. Price was as quoted. Strong recommendation.

Review 167 (2024-04-16 - Rating: 5)
They came on call and were reliable and great service

Review 168 (2023-08-03 - Rating: 5)
Fixed my problem in no time. He was knowledgeable, on time, and professional.

Review 169 (2022-12-04 - Rating: 5)
Great experience! Great people, super respectful and responsive. Saved our Saturday night!!

Review 170 (2020-11-11 - Rating: 5)
Employees were very detailed on what was wrong with our system, and they were very efficient. They gave us all the details of what they were doing.

Review 171 (2023-06-08 - Rating: 5)
Reasonable price. Great speed. Got the job done. Simple as that.

Review 172 (2021-07-28 - Rating: 5)
Tech was prompt, courteous and professional. Would use again and wouldnt hesitate to recommend

Review 173 (2021-06-14 - Rating: 5)
Aaron was detailed and professional. I would recommend Roto-Rooter and Aaron 100 percent.

Review 174 (2020-11-09 - Rating: 5)
Dispatch needs to be more professional, the plumber Chirs nice guy, he arrive on time and fix the problem fast.

Review 175 (2021-05-03 - Rating: 5)
Donald thank for your customer service that you gave to us. Donald tryed to unclog the main pipe and to no luck it didnt cooperate. Donald felt bad he could not help. Thank for trying.

Review 176 (2024-03-29 - Rating: 5)
Aaron and Ben were professional and did a great job. Thanks guys!

Review 177 (2023-07-19 - Rating: 5)
Pricy but Prompt. Regret listening to my wife about getting rid of my snake.

Review 178 (2022-12-05 - Rating: 5)
Good professional did everything he was supposed to and to everything was done right now Mr Ben

Review 179 (2024-06-10 - Rating: 5)
Will highly recommend Frank

Review 180 (2023-07-04 - Rating: 5)
Amazing job Jesse took care of everything I needed

Review 181 (2021-12-15 - Rating: 5)
The quickly replaced my leaking water heater and did a great job cleaning up.

Review 182 (2020-11-17 - Rating: 4)
Repairman was professional and courteous. Fee too high for amount of work done.

Review 183 (2024-03-07 - Rating: 5)
Fast service. Good work. Guaranteed.

Review 184 (2020-11-11 - Rating: 5)
I always have a great experience with this company. Great plumbers and professional service.

Review 185 (2023-09-27 - Rating: 5)
AARON came out this morning, he was quick, professional and really knowledgeable. He had us up and running in no time. Very polite and helpful. Thanks Roto Rooter!

Review 186 (2023-05-23 - Rating: 5)
Repaired backed up toilet. Very professional work

Review 187 (2020-11-14 - Rating: 5)
Wow what service and price just right Thanks Ronnie great job

Review 188 (2024-12-19 - Rating: 5)
Quick service!

Review 189 (2023-09-04 - Rating: 5)
Aaron Porras did an awesome job and was super helpful, quick and great to deal with. Will definitely use him and Roto Rooter again.

Review 190 (2023-01-18 - Rating: 5)
Ben and John, Julio were outstanding highly recommend

Review 191 (2021-06-26 - Rating: 5)
On time, pleasant, problem solved, need more like him. Great job Donald!

Review 192 (2021-04-24 - Rating: 5)
Gerald was great. Very professional and great customer service.

Review 193 (2023-09-07 - Rating: 5)
Great company to work with, very respectful, did a great job! Thank you for fixing my plumbing

Review 194 (2023-05-27 - Rating: 5)
They came out right away on the Saturday of Memorial Day weekend! Had everything fix within an hour! We will definitely be using them again