American Leak Detection of San Antonio

Photo of American Leak Detection of San Antonio

Located in Boerne, Texas

Address: 31134 I-10, Boerne, TX 78006, United States

Phone: +1 830-981-9516

Rating: 4.9

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  • Review 1 (2024-07-31 - Rating: 5)

    OUTSTANDING SERVICE! Ryan was the epitome of professionalism and went above and beyond to deliver a 10-Star experience for us.He arrived promptly, set up and conducted a very thorough check of our sewer and water systems, which went smoothly and much faster than we expected. He even cleaned up extra calk someone else had left around the toilet!To add to our delight, he cleared out our faucets and doubled our water pressure in a matter of minutes. This was truly life-changing for us! I’d tried everything, using CLR, poking holes in the calcium build up with toothpicks etc., but all we got was a trickle from the sink and even worse, the shower.After Ryan did his magic, our water pressure is back to normal and we are thrilled! He was a total pleasure to work with and have in our home.We absolutely recommend American Leak Detection. Our insurance company hired them to test for leaks and we could not be happier with how everything turned out.Thank you, Ryan, for being a complete delight to work with and for going the extra mile to get our faucets back up to speed, too!

  • Review 2 (2024-09-10 - Rating: 5)

    Super knowledgeable about everything pool and system! These folks were very knowledgeable and explained everything!!! Hence my husband was picking their brains, and they were accommodating lol!They were here about 2hours detecting and running tests.They’re results came back fairly quickly and then the repair was done and the new skimmer looks great and honestly wouldn’t know a repair was done but for the newer color of cement added during repair. Also the office folks were very helpful as well! Do recommend absolutely!

  • Review 3 (2024-09-05 - Rating: 5)

    American Leak Detection provided excellent service, and I was particularly impressed with their technician, Gary. He was extremely thorough in identifying and diagnosing the issue, ensuring that nothing was overlooked. Throughout the entire process, Gary was highly communicative, keeping me updated at every step. His professionalism and attention to detail made the experience smooth and reassuring. I highly recommend their team!

  • Review 4 (2023-02-23 - Rating: 5)

    These guys were professional and communication at the task of the job. Well respected and kept a smile to solve the problems. However the pipe from outside wasn’t repaired due to insurance policy to hear feedback from the adjuster. They wear booties while walking on carpet and wear gloves from dirtying furniture. The team was excellent and very patient with the work.

  • Review 5 (2024-08-07 - Rating: 5)

    Damon was super professional and thorough. He was quick and mindful as he inspected all possibilities to make sure that we didn’t have to go back to the drawing board later on. My husband and I felt very reassured and confident with the service. We highly recommend American Leak Detection.

  • Review 6 (2024-08-02 - Rating: 5)

    The father and son team from American Leak Detection came to my home 3 days earlier than scheduled, which was a huge relief for me. They were thorough, competent and professional. Very impressed with the service they provided. Would definitely recommend.

  • Review 7 (2024-08-31 - Rating: 5)

    Damon arrived on time, was thorough, meticulous , and inspected every potential problem area and didn’t leave any stone unturned. What stood out to me the most was his attention to detail; he didn’t just stop at identifying the obvious places near the leak but went above and beyond to ensure that all possible sources of the leak were found.I highly recommend their services to anyone in need of non intrusive leak detection. They are true professionals who take their work seriously and deliver exceptional results.

  • Review 8 (2024-08-06 - Rating: 5)

    American Leak Detection was recommended to me by my plumber. I am super happy with the service they provided. It was really thorough, efficient, and communicative. Our technician, Damon, was great. I would absolutely recommend them to anyone else needing to find a leak!

  • Review 9 (2024-08-29 - Rating: 5)

    John S. came out—he was above/beyond. Super helpful, informative and patiently answered all my questions —above all, realistic about priority and what is necessary vs. have some time on. Did things well outside the scope of minimums. Def earned my business, whether that’s immediate or in the future. Had so many home service co’s come out lately on a new home purchase—wish they were all the cut of John.

  • Review 10 (2024-09-23 - Rating: 5)

    American Leak Detection did a great job. Justin was my technician and I very much appreciated his help. He was very thorough, and also took the time to walk me through what was going on and provided some high level recommendations on what likely would be needed to fix problem both short term and long term. I hope I never have to use ALD and no more leaks, but I’m confident I’d use them again.

  • Review 11 (2024-09-07 - Rating: 5)

    Excellent job. The technician was exactly on time and Found the problem quickly and took care of the issue promptly. Very helpful and professional. This is the third time we do business with this company. Will continue to use them if need be.

  • Review 12 (2024-11-17 - Rating: 5)

    All Pool owners dread the thought of a leak, but if you think you might have one call American Leak DetectionJustin came out the other day and completely tested the pool from the returns to the light to pressure testing the lines. He was thorough and spent time telling me exactly what he did and what the results were. Thanks Justin!

  • Review 13 (2024-10-22 - Rating: 5)

    So grateful for the thorough testing, examination and documentation Xavier provided us in finding the source of our water damage. He explained things so clearly, took time to answer my many questions, was completely professional and had such valuable expertise. He left no stone unturned and no question unanswered! Many thanks, Xavier!

  • Review 14 (2024-07-15 - Rating: 5)

    This was my first time having to use a Leak detection company and I could not have picked a better one. The customer service was top notch from scheduling the appointment to the on site visit. Carlos was the technician on site and could not have been more knowledgeable. He was able to spot the issue after 30 minutes, while explaining the situation to me. I would highly recommend Carlos and American Leak Detection for any issues you may need them for.

  • Review 15 (2024-06-26 - Rating: 5)

    The American Leak Detection office that serves San Antonio,TX completed a leak detection and subsequent repair job at my residence today (06/25/2024). They did a very professional job and I am extremely happy with the result. In addition to doing an excellent job they left my premises in a manner that was like they were hardly here. Finally, the people performing the work were very personable and answered all of my questions throughout their time here. This was a job that took almost three days to complete. I initially thought it could take much longer but their professionalism cut it to less than three days. I recommend this company very highly.

  • Review 16 (2024-08-23 - Rating: 5)

    John Sauvage was my technician with his expertise he was able to find the leak. Explained well what the problem was and the repair solution. Very polite left my area clean I would call this company back again.

  • Review 17 (2024-09-06 - Rating: 5)

    This company was recommended by a plumber to find a leak somewhere in our pipes. They were prompt and professional and found the leak without any digging! They also have a plumbing department that can do the repairs once the leak is identified , but you do not have to use them. We did use them and were pleased. Not an inexpensive endeavor but we were prepared for much worse.

  • Review 18 (2024-08-21 - Rating: 5)

    I have been in Real Estate for over 12 years, and I heavily rely on ALD . They have always provided honest service to my clients and helped find a solution for all of my property dilemmas. Highly recommend, they have a very professional back office and field techs. Love yall!

  • Review 19 (2024-08-30 - Rating: 4)

    I engage American Leak Detection from a referral. Made the call and they responded promptly scheduling a Master Plummer visit the following day. John came out and explained how they can isolate leaks in our Church buildings tap water and sewage due to foundation work. He was very pleasant and helpful describing their process to isolate leaks. The following day I received a quote which seems to be very expensive therefore I’m seeking additional quotes. I would have given 5 star but seems excessive to me. Undecided at this time until other options are reviewed due to price.

  • Review 20 (2024-07-24 - Rating: 5)

    We discovered a leak in our home and were referred by our plumber who was unable to pinpoint the leak. Shane arrived on time and took time to check for the leak we knew about but also to ensure there were no other undiscovered leaks. We were very impressed with his professionalism, knowledge and ability to explain the issue to us. We received our report quickly so well be able to show the plumber where the leak is and hell be able to repair it. We were thankful the leak was behind sheetrock instead of the tile (bath shower) or the brick exterior wall. Without ALD we would have had to tear up either the shower tile or exterior brick looking for the leak. The water was running along insulation so there was no damage where it was leaking, thus making it difficult to pinpoint. Shane was very careful to leave our home in the condition he found it. Thanks, Shane, for a job well done!

  • Review 21 (2024-10-03 - Rating: 5)

    When Justin arrived, he introduced himself, was able to use his test kit for the light and liquid to test for a leak and then was able to take off the light to determine that there was no leak Around the pool light. He was able to answer all the questions that I had for him, very respectful and knowledge

  • Review 22 (2024-06-20 - Rating: 5)

    I recently had a great experience with American Leak Detection. The technician who helped me with my swimming pool leak, Justin T., arrived right on time and got to work. He was very professional, courteous, and knowledgeable - really a top-notch guy. The sophisticated equipment and testing procedures he employed were quite impressive. My situation was more difficult than most, but after several hours Justin was able to pinpoint the exact location of the leak, which turned out to be in an easily accessible area (thank goodness!). They quickly scheduled me in for the repair, and should have me back in business in no time. I highly recommend this company.

  • Review 23 (2024-08-18 - Rating: 5)

    Very friendly, nice guy. He took his time to explain everything and make sure I didn’t have any questions.very professional. Would definitely use this company again.

  • Review 24 (2024-09-06 - Rating: 5)

    I was looking for a slab leak locater for a customer of mine , plumbing supply recommended American leak detection company, used on several jobs, today used them again at job in South Austin, quickly he introduce himself, explain everything in detail to me , ask him how the equipment he used applied to job, hes knowledge was excellent , co worker also was very polite, went over job with me and the homeowner in detail.Definitely will use them for future jobs!!Thank YouDan RiojasRiojas Plumbing

  • Review 25 (2025-01-08 - Rating: 5)

    Justin did a great job in finding the leak. He was very patient in explaining what he was going to do to find the leak. and then how it needs to be fixed.

  • Review 26 (2024-07-10 - Rating: 5)

    I’ve needed their services twice now and I love the professionalism of their staff and team. Response times are fast. Their guys are on time (huge deal for me) and they take the time to explain the work. Absolutely recommend these guys for work that is arguably mission critical within the residence and the results matter.

  • Review 27 (2024-08-09 - Rating: 5)

    Plumber could not find my 12 gal per hr leak so I turned to American Leak Detection, feeling very frustrated. They found my mystery leak within the first hour. The cause was a break in the underground water line by an outdoor faucet; water was flowing down into the ground with no water pooling above ground level. Highly recommend them!

  • Review 28 (2024-06-19 - Rating: 5)

    ALD arrived promptly on the date and time that was previously agreed to. The technician assigned was very knowledgeable and friendly. After his assessment, he took the time to explain what he felt was occurring and possible avenues for correction. He also said he will provide a detailed diagram of my residence with notations as to the location of water lines and the area where the leak would most likely be.I was very pleased with his work and assessment of our situation. We would not hesitate to use this company again.

  • Review 29 (2024-09-17 - Rating: 5)

    Professional service provided by Damon, to include multiple trips to my home to assist and provide excellent service. While I do not want to require their service in the future, I have no hesitancy to call them if the need arises.

  • Review 30 (2024-08-07 - Rating: 5)

    Kudos to John Sauvage for showing up on time as promised. Took the steps to show me at what stage the testing was in progress. Come to discover a leak that was rectified. The whole process took 3 hours from start to finish.

  • Review 31 (2024-09-09 - Rating: 5)

    American Leak Detection came and diagnosed the cause of my pool leak. The technician Carlos was very professional and a pleasure to inteowith. He went over the tests he completed and how he diagnosed the issue taking the time to explain the issue and answer my questions

  • Review 32 (2024-09-17 - Rating: 5)

    On time service, with explanation in detail of the work that was to be done. Shane was great to work with and found the source of the leak in almost no time. I highly recommend this company!

  • Review 33 (2024-08-22 - Rating: 5)

    Cody, the leak detection tech, did a great job of communicating what he would be doing and then following through and locating the apparent source of our leak. The leak was in a main supply line, but was not evident from saturated soil, gurgling sounds or any other obvious means of surface detection. I spent a few hours over 2 days (it was 105F+) chasing a false lead of a supply line & an irrigation line before discovering a second set of lines buried about 10 deeper. A tee and an elbow in that second set of lines are the probable source of the leak. Cody was efficient, very professional and got the job done in just under an hour. Very pleased!

  • Review 34 (2024-09-05 - Rating: 5)

    There were so many issues at my home, Im not sure where to start. ALD found numerous leaks that required a lot of tunneling to repair. They were very proactive with my insurance company and made that part of the process painless. Xavier, the primary plumber at my home was very professional and kept me informed. Even though this project is ongoing, I feel confident and comfortable with the work that is being done.

  • Review 35 (2024-06-06 - Rating: 5)

    American Leak Detection is a company I would recommend to everyone. Scheduling an appointment and setting everything up was incredibly easy. The technician was prompt, professional, knowledgeable , friendly and kept me informed throughout the process. It’s been a long time since I’ve experienced such great overall service from a company.

  • Review 36 (2024-06-11 - Rating: 5)

    American Leak Detectors we’re great. They were very professional and knew what they were doing. Next time we need a plumber, we’ll be calling them for sure. Thank you Damon for explaining what was going on and what to expect. Thank you Henry for fixing the issue quickly and professionally.

  • Review 37 (2024-07-29 - Rating: 5)

    American Leak Detection responded very quickly to a major plumbing leak on a Monday morning once I informed them of the severity of the problem. Cody King was professional and diagnosed the situation efficiently.This company went beyond expectations and I highly recommend them.

  • Review 38 (2024-08-06 - Rating: 5)

    What a great company They were very quick and very professional definitely know what they were doing . They showed us everything the two guys who came out in the100 degree heat did just a great job. Thank you for coming out.

  • Review 39 (2024-07-13 - Rating: 5)

    In my time of stress and uncertainty regarding plumbing issues at home, American Leak Detection came through with professionalism, skill and importantly for me, integrity. No reservation in recommending them. I needed answers and they came through with honesty and skilled hands. That is all I ask as a consumer.

  • Review 40 (2024-08-17 - Rating: 4)

    Super nice people, they came out with in 45 minutes after the call. They found the leak after about 1:30. My only issue is the pricing. Although they were up front with me about the price. I had the choice and approved the price before they started.

  • Review 41 (2024-06-17 - Rating: 5)

    Xavier is one of the best investigators for any issues ever. Professional, meticulously methodical, and extremely thorough with his work. Great customer service and super knowledgeable. Would definitely recommend the company to anyone in the USA!

  • Review 42 (2024-06-17 - Rating: 5)

    John was very professional. Explained in detail the process of the job and answered all my questions and concerns. Dispatch was very respectful and communication was excellent. Company did everything they promised.

  • Review 43 (2024-07-31 - Rating: 5)

    I was impressed with Cody forensic method and experience. While everyone else were unable to find the leak source, he was able to do that and demonstrate the issue. Highly recommend

  • Review 44 (2024-06-20 - Rating: 5)

    Cody came out to detect why my pool was leaking. He went through the various tests and it wasn’t long when he knew where the leak was. The usual practice is to then give an estimate of the repairs then schedule the repair crew to come out another day, but Cody offered to try to make the repair since he had some free time. He worked the rest of the day on fixing it. The leak was under the sidewalk so it took awhile to get to it but he was able to finish the repair at the beginning of the next business day. Professional attitude and a hard work ethic throughout. These type of repairs can be expensive but I thought the cost of this repair was reasonable.

  • Review 45 (2024-05-06 - Rating: 5)

    I couldn’t be more pleased with the fast service I received. I had an emergency situation with a water leak and was told by other companies it would be over 5 days for an appointment. American Leak was at my home within an hour. The technician, Shane Davis, was excellent and so very very nice. Explained everything to me so I could understand his findings. I was so impressed that I have chosen to have them do the repair. Thanks, Barbara Dill

  • Review 46 (2024-05-16 - Rating: 5)

    John was really great at explaining the process of his inspection. He left no mess at all, like he wasnt even here. Great at listening to what problems I was having in my home and making sure I understood what the root cause was. Also, I get anxiety when I have to have a stranger in home doing a repair, but I felt really comfortable with him, and he was very kind to my crazy, loud fur baby. Highly recommend!

  • Review 47 (2024-07-06 - Rating: 5)

    Carlos did a GREAT job resolving my leak issue. He is super pleasant and very respectful. Your company is lucky to have him on your team.

  • Review 48 (2024-03-07 - Rating: 5)

    John was super helpful, very compassionate, and professional. He gave a very good detailed explanation of the issues and repair procedures. I commended him for his knowledge and skills. Ill recommend anyone having plumbing issues to consider American Leak Detection. Again, kudos to John!!!

  • Review 49 (2024-06-28 - Rating: 5)

    Two professionals showed up, educated me on what they were doing, found the issue and discussed resolution options in 1.5hrs. This is after another plumbing company generously spent 1.5hrs at no charge and couldn’t find the problem. Having the right tools matters.

  • Review 50 (2024-09-24 - Rating: 5)

    Fabio was the service tech, found the leak and explained everything. He is very professional and knowledgeable. Highly recommended.

  • Review 51 (2024-07-17 - Rating: 5)

    I called American Leak Detection since it appeared that we had a pool leak. The company sent Justin to check our pool for leaks. What a professional! Not only was Justin knowledgeable about what services he had to perform to identify all potential leak areas but he took the time to periodically tell us what he found, how he was progressing and the additional areas he wanted to check to insure he had found all the leaks. Justin was superb!

  • Review 52 (2024-02-28 - Rating: 5)

    This experience was one of the best customer service oriented and informative precess I had in years. Fabio and Carlos were the best and they made us very feel like real humans and not just another customer. They are very knowledgeable and me being on a customer service business I have to say I was very impressed. 100 percent recommend them and they were fast to respond to our needs. Even the people calling us to follow up were very friendly and professionals. Again can really express my gratitude.

  • Review 53 (2024-06-26 - Rating: 5)

    Shane @ ALD exceeded my expectations. Very professional attitude and work ethic. The report he provided was written in a way that was easy to understand, especially for someone who is unfamiliar with this type of work. I’m glad he answered the call and hope ALD recognizes him as an asset to their organization. His work stands out. TY Shane. A+ sir

  • Review 54 (2024-08-19 - Rating: 5)

    Xavier and John were great in explaining the process of finding and repairing the leak. They provided great customer service. I highly recommend them.

  • Review 55 (2024-07-17 - Rating: 5)

    Very please with America Leak & Gary . Took his time to explain each step and seemed very well trained. Over all great experience and very happy with our choice to call American Leak Detection.

  • Review 56 (2024-04-02 - Rating: 5)

    We contracted American Leak Detection to locate a probable leak from somewhere on our property. We recommend you use them, should you find need of their services. The initial price might seem high. But, the efficiency and quality of their work - especially if Cody is the technician who performs the detection service - is excellent, fast, and hopefully, accurate. I will update this posting if we find that there is an additional line break that American Leak Detection did not locate. For now, we are satisfied.

  • Review 57 (2024-05-29 - Rating: 5)

    Weve been a long time (20+ years) customer of American Leak Detection. Pool = $$ Pit, but lots of fun! 💦 Highest Regards to James, Fabio & especially Noel! It was a time consuming tough leak to find, with several smaller ones complicating the major one...but MISSION ACCOMPLISHED!! YOU GUYS ROCK & are the nicest people ever! 👍😊 I highly recommend this company.Update: Thank you Noel for your kindness helping us figure out new pump flow and making everything work together. 😉 We appreciate you!!

  • Review 58 (2024-02-19 - Rating: 5)

    John S. was our technician and we had a 10/10 experience with him from start to finish. John called ahead of time, prior to his arrival to get an ETA. Arrived on time, within the expected time frame. Was very thorough, informative, professional, and friendly. John walked us through exactly what he saw and his testing process. We felt very well informed throughout the entire process. I highly recommend his expertise and am thankful that he was able to inspect our home.

  • Review 59 (2024-04-08 - Rating: 5)

    Highly recommended! I had a 0.5gpm leak on the property that I just couldnt locate. Cody from American Leak Detection came out, did a quick assessment of the appliances I had on site and then went to work. It didnt take long to find the leak and then to provide a nice, highly-detailed report. Excellent response time and staff!

  • Review 60 (2024-06-15 - Rating: 5)

    This company came out day after I called and found the leak, it was a slow leak which was fortunate because next came back on Tues to resolve. They originally expected to come on Wed, however were able to come on Tuesday. At the end of the day, they were unsure that the leak was completely resolved (however the water was no longer leaking out) so the next day the manager came out to ensure everything was fixed and there was no leak anywhere.

  • Review 61 (2024-09-15 - Rating: 5)

    Cody did an amazing job testing our shower leak.He was very professional, knowledgeable and overall a great person.Thank you!

  • Review 62 (2024-08-04 - Rating: 5)

    Most excellent. Found leak quickly and was an easy repair for the amateur DIY home owner. Saved lots of money with quick accurate troubleshooting

  • Review 63 (2024-09-13 - Rating: 4)

    The tech that came to our home was knowledgeable ,professional, and friendly . He knew what he was doing. I would recommend this company for your leak detection needs.

  • Review 64 (2024-07-22 - Rating: 5)

    I love this company. They hire the nicest guys to do leak detection work. This is the 2nd time they came by to help us. Theyre professional, on time, and very knowledgeable.

  • Review 65 (2024-03-01 - Rating: 5)

    I had the dreaded signs of a water leak: higher than usual water bill. I called a local plumbing company who referred me to American Leak Detection. Long story short: these guys are the real deal. Customer service reps are quick and professional on the phone, and they also got me rescheduled ahead of time, which is always great in situations like these. When my techs arrived, I had the pleasure of working with Cody and Nicholas who were both simply outstanding. Both were very polite and friendly and walked me through the process of leak detection. Overall, I was very satisfied with their work and their professionalism. Hope to never need them again, but if i ever do they will be the first ones I call! 10/10. Ask for Senior Tech Cody King. Simply outstanding!

  • Review 66 (2024-08-16 - Rating: 4)

    USAA chose them for me. John was very professional and friendly, he did the job and explained everything so I understood what was being done and the reason it was being done.

  • Review 67 (2024-04-19 - Rating: 5)

    Excellent Service, Gary called before he got here, loved that was. He was very knowledgable, took time to explain the leak detection process. I was super impressed , Gary was in and out, service not drawn out.I highly recommend this service for any homeowner. Super Job, A+ service, very pleased!!Tracy USAA Member 31 years and an actual customer.

  • Review 68 (2024-04-24 - Rating: 5)

    John from American Leak Detection did a superb, professional job for us! He clearly explained what they needed to do, identifying the leak in our system and confirming it was the only leak, and walked through the next steps for repairs. He was incredibly courteous, friendly, professional, and knowledgeable. I highly recommend him!

  • Review 69 (2024-07-23 - Rating: 5)

    DAMON PENA with American Leak went above and beyond expectations. He was very professional and definitely knew this business. We would hire him again 10 fold.

  • Review 70 (2024-07-31 - Rating: 4)

    Arrived early and called first.Neat and presentable staff, articulated what he could do, did it and found the leak. Would recommend company and staff again.

  • Review 71 (2024-08-02 - Rating: 5)

    They were clear with all expectations and the rep was competent and friendly. He was extremely efficient and found the leak quickly avoiding additional cost.

  • Review 72 (2024-08-15 - Rating: 5)

    Shane Davis did an excellent job finding the source of an underground leak and completing the detailed report, enabling my landscaper to repair it. Money well spent!

  • Review 73 (2024-03-18 - Rating: 5)

    American Leak Detection came well recommended to us. Scheduling a visit was easy. Two technicians came out and talked us through the process of finding leaks in both water and drain lines. They were knowledgeable and explained things well. They were flexible about putting in breaks so we could use a bath room during the process. One leak was found and pin pointed, luckily in a shower we hardly use. Overall a good experience!

  • Review 74 (2024-05-25 - Rating: 5)

    Thank you Ryan for your skilled and professional diagnosis of the water leak in our home yesterday. We had 2 previous plumbing companies out to diagnose and pinpoint the source of the leak which they could not accomplish. We are very satisfied with the results and now have a plan to more forward to repair a situation that caused chaos and disruption in our lives. We appreciate you and the staff at American Leak Detectors.

  • Review 75 (2024-05-04 - Rating: 5)

    Professional work, found our leak and tested our plumbing for any other leaks. Very happy with the work and experience done right. Would certainly recommend them and use them again if needed. American Leak Detection of San Antonio, highly recommended!

  • Review 76 (2024-09-12 - Rating: 5)

    So please with this tech. He left no stone unturned in his look for a leak, explained everything really well, and ended up finding and repairing the leak issue. Thank you!

  • Review 77 (2024-01-23 - Rating: 5)

    My experience with American Leak Detection of San Antonio last week was absolutely great! James, the technician that was assigned to my pool project was very thorough and communicative throughout the afternoon. He relayed his findings to me throughout his visit in a way that was easy to understand. I was thrilled with his attention to detail and he even relayed his findings to the owner of my pool maintenance company so they would know exactly where the issue was with the system. I truly know the report that American Leak Detection provided saved me money by taking all of the guesswork out of the equation to the solution for the fix!

  • Review 78 (2024-07-12 - Rating: 5)

    American Leak Detection is a company that I like to do business with because they show up on the day theyre supposed to,at the estimated time and their reports are easy to read, which makes my job easy. Keep up the good work,👍.

  • Review 79 (2024-02-28 - Rating: 5)

    Ryan was very professional. Pinpointed the leak and gave me the needed information including answering all my questions.The alternate fix he recommended (reroute leaking pipe) was heartening as I was expecting to have to tear up our wood floors and jack-hammer the concrete foundation.Good job all the way around.

  • Review 80 (2024-07-27 - Rating: 5)

    I had a fairly small but difficult to find leak. Technician Shane diligently worked to locate it (underground near the slab at the transition from the PVC water line to PEX house piping).

  • Review 81 (2024-06-12 - Rating: 5)

    Called late in the day, they were still able to get us a team within a couple hours. Showed up and quickly solved our problem, gave us helpful hints and could not be more courteous.From dispatcher to the actual guys that show up, as nice, professional and competent as they could possibly be.

  • Review 82 (2024-05-20 - Rating: 5)

    Tommy R did a fine job of helping diagnose the source of the water use at my pool. I would use or recommend this company to a friend. And. the staff was most helpful in getting me a final copy of the technicians report.

  • Review 83 (2024-05-02 - Rating: 5)

    Our Rep John Sauvage was amazing! Best customer service and super knowledgeable!! He walked us through everything in detail and just was willing to go that extra mile! Need more workers like him! He should be the face of the company!

  • Review 84 (2024-04-19 - Rating: 5)

    We cant say enough regarding our experience with American Leak Detection! Tommy and Christian were on time, very knowledgeable, and very personable...They took extra time explaining where the leak was coming from and even let us know how we could contact our water company for a re evaluation of our water usage the rest of the year!! I highly recommend this company for any leak repair!Frank & Diana Oller

  • Review 85 (2024-01-23 - Rating: 5)

    I was really happy with the whole process. From the scheduling department, to getting to my house earlier than scheduled. The thoroughness of our inspector, James. He did an excellent job doing his process to find the leak. Once found gave us the details and the fix for it. Couldn’t be more satisfied. Thank you!

  • Review 86 (2024-03-20 - Rating: 5)

    We were very impressed with the professionalism, knowledge and thorough job the Techician performed. The technology used in finding the leak is top notch and their findings were reviewed with us in a thorough manner. We feel confident that the work to be performed will be of high quality and done to our satisfaction. We will definitely hire them again should the need arise.

  • Review 87 (2024-03-25 - Rating: 5)

    I had a great experience with American Leak Detection (Fabio and Justin). They were prompt, provided extensive testing, and helped me understand my pool issues. They followed up with a detailed report along with next steps. Highly recommend American Leak Detection for pool owners around San Antonio and Austin.

  • Review 88 (2024-03-21 - Rating: 5)

    Shane was awesome. American was able to move up my appt since it became an emergency. Shane was awesome. Incredibly detailed in explaining everything to me. I was so impressed with the sonar technology. I was able to hear for myself where the leak was located.

  • Review 89 (2024-01-27 - Rating: 5)

    American Leak Detection came out within 24 hours of my call, Gary was incredibly professional and explained how it works. He found the leak and provided a solution. I knew when I saw all the positive reviews that this company was legit but they still managed to exceed expectations with their customer service and professionalism. I will be recommending them to everyone!

  • Review 90 (2023-11-24 - Rating: 5)

    The very best Leak Detector company I have ever worked with and unfortunately I have dealt with 3 others, none of the others identified the issue. Company was very professional explained everything that would be done and spent the necessary time to identify the issue. They did a thorough evaluation of my entire system, then briefed if all their findings. I am confident the issue will be resolved now and no more water bills in excess of $300 to a $1,000 a month. I am confident they will ensure the issue is resolved satisfactory. Thank You!

  • Review 91 (2024-03-08 - Rating: 5)

    Had a great experience with American Leak Detection. The leak technician (Fabio) and repair technicians (Charlie and David) were very knowledgeable. Their technology is very impressive. They tested all the separate components of the pool, found the leak and had it repaired in one morning.Update 03/07/2024:Another great experience with American Leak Detection. Fabio and Justin were on time, did a great job with the spa repairs and were willing to go above and beyond explaining everything they were doing, why they were doing it and answering all my questions. 👍👍👍

  • Review 92 (2024-05-16 - Rating: 5)

    Shane Davis was very professional, courteous and caring of my property. He explained every step he was performing with clarity. Shane is definitely an asset to your company. Amazing talent!

  • Review 93 (2024-05-29 - Rating: 4)

    ADL sent out Justin to search for the source of my pool leak. After some time he was joined by another employee and they worked together to determine the leak source. Both were very diligent about the process and found the source.

  • Review 94 (2023-11-30 - Rating: 5)

    If you own a pool and don’t have American Leak Detection in your contacts lists, be sure to add them now. We are wrapping up a pool renovation project at my home. I decided to hire American Leak to pressure test the entire system as a part of the renovation project. A pool renovation is a significant expenditure, and it’s well worth the extra dollars to have these pros with their technical skills and electronic equipment examine your pool to identify and pinpoint any issues. Knowing that the entire pool plumbing has been thoroughly tested and documented is worth every penny/dollar.Giving them my highest rating for good reason!

  • Review 95 (2024-03-08 - Rating: 5)

    Unfortunately, in early January we noticed the water level in our pool starting to deplete steadily. We were advised that American Leak Detection San Antonio/Austin located in Boerne were top of line leak investigators and were lucky to get on their busy calendar. Within 8 hours of their arrival, the team led by Fabio Garcia were able to detect the plumbing breaks in the pool (8’ below the deck) and the separate plugging of the line beneath our spa. Within 24 hours they provided me with a detailed inspection report and a separate pool and spa repair proposal. Their work, coordinated by Noel and lead by Fabio was professional, exceptional and friendly. Their teams worked very quickly and all work and plumbing was retested. The work is not inexpensive, but the quality was first class. In addition, we appreciate Fabio’s constant communication with us about their findings, work needed and then completed. If your pool is leaking, American Leak Detection is a first rate outfit to reach out to. Walt and Karen Maguire

  • Review 96 (2024-03-18 - Rating: 5)

    Xavier came by my residence today and was very Informative and knowable. He gave us good I formation on our pipes and water heater and had possible saved us from major water damage in the future. We highly recommend this company and Xavier!!

  • Review 97 (2024-07-06 - Rating: 5)

    Excellent service. Not cheap, but worth the money. Very knowledgeable. Thorough and systematic investigation pin pointed the problem. Now we have the information needed to stop the leak and the outrageous water bills.

  • Review 98 (2024-04-18 - Rating: 5)

    Excellent experience. Fast accurate friendly service. It gave me great pleasure knowing my leak was detected so now i can make the needed repair. I highly recommend this company.

  • Review 99 (2024-05-29 - Rating: 5)

    Guys showed up early, were very polite, and got right to work. It took them all of 20 minutes to locate my leak, they’re obviously capable of some serious leak detective work. I’ll both use and recommend them!

  • Review 100 (2024-01-23 - Rating: 5)

    Good Afternoon Mr. Douglass,Id like to take this opportunity to thank you for the extraordinary customer service and professionalism your team exemplified especially by Chloe, Ryan, and Xavier. They went the extra mile explaining what they were doing and why and if I had any questions or concerns about the leak detection repair work at my home.Wishing you and your team a prosperous Happy New Year!Gil

  • Review 101 (2024-03-29 - Rating: 5)

    Ryan Osborne was incredibly helpful and explained the process completely. He was extremely knowledgeable and did not force any additional services. American leak detection made the entire experience as painless as possible.

  • Review 102 (2024-02-28 - Rating: 5)

    Shane was our technician, and he was due between 900 and 930. He showed up at 845! He conducted all his tests and thankfully no leaks were detected. He was kind and helpful and even dragged my organic and recycle buckets up from the curbside.The company was easy to conduct business with and made their pricing policy known upfront with a quote to be approved before scheduling commenced.I can certainly recommend this company if you have a “mystery” leak as they described it.Turns out my “mystery” leak was actually not a leak at all, with the apparent over-usage being due to how SAWS calculated it. They skipped a month of meter reading and caught up the next month therefore making that month appear almost double what it normally is.Thanks ALD for helping me figure it out.

  • Review 103 (2023-10-17 - Rating: 5)

    I am dealing with moisture issues in my concrete flooring. The root cause is still TBD but Amer Leak Detection was able to rule out major plumbing as the issue.They worked me into an earlier appt date, the rep (John S.) was amazing and knowledgeable and so kind. He answered all of my questions and enjoyed his work.He found an unknown leak unrelated to my other issues and will file a report through to my insurance. He even gave several handy tips to me for my outside sewer intake a future repair jobs.I would highly recommend him and the company. Thank you so much!

  • Review 104 (2024-04-18 - Rating: 5)

    Jonathan did a wonderful job. He made sure I was well informed during the whole process. Very down to earth and very professional. Highly recommend!

  • Review 105 (2024-03-05 - Rating: 5)

    Noel and Damon were great, they are knowledgeable and personable and did a great job isolating the leak and showing us what caused it. They went above and beyond their tasking and reflect great credit on American Leak Detection. I would recommend them to anybody.

  • Review 106 (2024-04-01 - Rating: 5)

    The entire crew at American Leak detection is fantastic. They are prompt, courteous, thorough and take the time to explain what they’re doing and what they found. I would highly recommend them if you ever need to find the source of a leak.

  • Review 107 (2024-03-22 - Rating: 5)

    This was my first experience with American leak detectors of SA & boy they delivered! I live on 4 acres which makes water line leaks interesting & frustrating too. My engineering back ground brings a unique perspective to home repair(s). I had several plumbing companies wanting to conduct guess work on where my water leak was located. Don’t fall for empty promises by contractors & hire the professionals at “American leak detectors “ . In the total scheme of leak repairs they will actually save you money by locating the leak in a precise, professional method. I will recommend them to my friends & neighbors. 😃

  • Review 108 (2024-05-03 - Rating: 5)

    John was very helpful, nice courteous, and kind. He did an excellent job. I would recommend him and this company any time and to anyone. Thank you.

  • Review 109 (2023-10-25 - Rating: 5)

    I could hear water running but couldnt find the source. The first plumber wanted $1400 to tear into the walls. I asked Allstate for a recommendation for a second opinion. American Leak Detection sent Sean and Carlos. They were amazing. They quickly determined (with their awesome equipment) exactly where the leak was. They were kind and so professional. I would trust them with any job. Call them first!!!

  • Review 110 (2024-01-31 - Rating: 5)

    Mr. Xavier Gonzalez arrived on time. Evaluate our problems. Did his testing and reassure me that there was no was leak and that my water pipes had a bit of calcification. Explain and educated on how to clean the water pipe to my shower. I used this company in October 2023 and I have been pleased with their services. Highly recommended!

  • Review 111 (2024-03-21 - Rating: 5)

    I am happy with American Leak Detection the technician spotted the problem very early on in his diagnostics. It was a mechanical issue in my iron filter wash area. I feel like the plumber that I had out earlier should have thought of it but oh well he didnt. The problem will be resolved shortly. I am happy.

  • Review 112 (2023-12-21 - Rating: 5)

    American Leak Detection was wonderful.The phone communication was excellent and the gentleman who worked on our pool for a day found the leak. It was quite the mystery but the companies high tech equipment along with the expertise of Tommy hopefully have finally solved the issue. I cannot give enough thanks to Tommy for answering my many questions and showing me things that we had no idea our pool could do with some easy equipment adjustments. Thanks Tommy and American Leak Detection.

  • Review 113 (2024-03-01 - Rating: 5)

    Outstanding workmanship!!! Tommy super knowledgeable about the water leak issues. Super happy our pool leak is in a workable location, should get us back to hot weather enjoyment very soon!! Keep up the great works with all that you do

  • Review 114 (2024-02-08 - Rating: 5)

    Excellent customer service.Tech explained everything as per my work order, asked where all my outside faucets were, I reminded him of my soft water system, etc; everything was tested and I was thoroughly satisfied! I asked about a Military discount and was informed their company was, Working on this since Dan Antonio is the home of Military Bases.

  • Review 115 (2024-01-01 - Rating: 5)

    I would highly recommend American Leak Detection services. This business is strongly based on a foundation of integrity, knowledge, kindness & professionalism. I would give Xavier a 10 based on his highly skilled work ethic which included going over & beyond his call of duty & for his personal character! Heres wishing you all a happy, wonderful successful, New Year!!

  • Review 116 (2024-01-26 - Rating: 5)

    This is the second time I have needed the services of American Leak Detection. They arrive when they say they’re going to arrive, and they’re very efficient at finding exactly where the leak is in the house. Gary did an excellent job diagnosing where my leak was and the company even went so far as to prepare an estimate as to what it would cost to repair. I am very pleased with their services.

  • Review 117 (2024-07-23 - Rating: 5)

    They did a wonderful job to detect the issue and explain it. They came and did the job professionally and leave with a clean environment. Amazing people.

  • Review 118 (2023-11-17 - Rating: 5)

    Ryan was professional, methodical and detailed. He had technology to show me exactly where the leak was within our slab. This was fast, easy and far less costly that what other plumbers proposed to merely diagnose the problem. I recommend them highly.

  • Review 119 (2023-10-02 - Rating: 5)

    Tommy and Larry came over and spent a lot of time doing a very thorough analysis of my pool and where the leaks were located. Both are very stand up gentlemen and if you get the chance to work with them, then you will be in good hands. This is a legit company and I’ve used them 3 times before on my aging pool and they’ve successfully resolved all of my issues.

  • Review 120 (2024-01-23 - Rating: 5)

    The technicians who were here we’re very impressive. They were competent and personable. They answered all my questions about their findings. Kudos to Carlos and Noel Gutierrez, and Damon Pena. Your company is fortunate to have employees such as these.

  • Review 121 (2024-03-28 - Rating: 5)

    55,000 gallon pool built in solid limestone location loosing one inch water daily.No visible ground moisture anywhere.American Leak Detection located and resolved situation in less than three hours. Combination of highly trained skilled personnel and high tech equipment. Could not recommend more highly.

  • Review 122 (2024-09-26 - Rating: 5)

    The technicians Gary and Niko were very professional, knowledgeable and courteous.

  • Review 123 (2024-01-04 - Rating: 5)

    We had the most professional technician that we could have wished for. Cody King is very knowledgeable and very nice and he took time to explain to my wife and I what we need going forward. Mr. King is the king of professional customer service!

  • Review 124 (2024-02-28 - Rating: 5)

    ALD surpassed my every expectation and their customer service is way above all others. From the first time I called, to the last time at service completion, I always felt like the most important customer. Their staff and service people are knowledgeable and kind, they are diligent in their work and above all they take pride in what they do every day. Once you work with ALD, you will never search for another plumbing or LD company again. 5 stars to Xavier, Jeff, Barbara and Damon.

  • Review 125 (2023-12-19 - Rating: 5)

    Carlos and Shane were extraordinary in their knowledge and in explaining each step of the water evaluation process. I was very impressed by them; theyre great ambassadors for the company. Thank you! Javier

  • Review 126 (2023-11-16 - Rating: 5)

    ALD were called in by our insurance company to help with a water damage claim. Cody was a very thorough, knowledgeable and professional technician, who spent tons of time working to find a leak in our house. He told us everything he did and why. We would recommend them!

  • Review 127 (2024-07-17 - Rating: 5)

    I couldn’t have asked for anything more. Ryan was very professional, explained the process, and promptly identified the leak. Great experience!

  • Review 128 (2024-09-26 - Rating: 5)

    Justin was very thorough and explained everything he found. His procedure made total sense.

  • Review 129 (2024-02-09 - Rating: 5)

    James was very nice. When I met him at the front door he was professional and let me know the procedure of what he was going to do. He searched out several places of where the leak might be and then shared with me what was happening. Then he showed me where the actual leak was and how he found it with a mirror and with a red dye. It was very interesting.

  • Review 130 (2023-11-20 - Rating: 5)

    My technician immediately starting isolating sections of my pipes and was able to rule out many of the potential locations for the leak. Once he narrowed down the section he used sonar to detect strength and flow of water which further narrowed it down. Within a half hour the leak was identified. A plumber had already been out before but was unsuccessful in his attempt. Every decision and part of the process was explained to me and I gained a great deal of knowledge into the layout of my water pipes which will no doubt be helpful should another leak occur. Very satisfied with the service.

  • Review 131 (2024-09-10 - Rating: 5)

    The field guys were great! Very communicative and thorough! Great work

  • Review 132 (2024-04-02 - Rating: 5)

    We are in the process of fixing essential areas of the home so leak test will be done more accurately . I learned my water meter is on my legal property but my neighbor has put a fence in their yard so I cant see it and RGB wanted it replaced in the last month. My man was pleasant, informative, and above all makes logical decision to postpone test til later time.

  • Review 133 (2023-12-22 - Rating: 5)

    We had two slab hot water leaks and American Leak came to the rescue, in addition to rerouting a third hot water line. Thanks to Xavier G. and his gang, we are all put back together and are enjoying our hot water again.Xavier was very efficient and helpful in answering various questions we had about plumbing. We would use them again, but hope we won’t need their services anytime soon.

  • Review 134 (2023-09-05 - Rating: 5)

    Cody and Sunny were on-time, professional and competent. They did thorough test and left everything clean when they were done. They explained their findings to us clearly. We are very satisfied with their work and would use them again if needed.

  • Review 135 (2023-12-06 - Rating: 5)

    Brian arrived on time and located the leak relatively quickly. Great customer service and provided us with some very useful info. Appreciate all that he did for us. Would highly recommend this service to everyone!

  • Review 136 (2024-07-26 - Rating: 5)

    Weren’t able to find the leak on the first visit but have a plan to get it solved. They are great!Just came back and found the leak. Great team on-site. They will come back to do the repair next week.

  • Review 137 (2023-11-04 - Rating: 5)

    James from American Leak Detection did an outstanding job locating a leak in my pool. His expertise and attention to detail were evident throughout the process. He not only identified the leak quickly but also provided a clear explanation! Im highly satisfied with his service and would recommend him to anyone in need of pool leak detection and repair.IKnow I knowing I

  • Review 138 (2024-04-05 - Rating: 5)

    I’m sure this is rare, but I recommend them, despite failing to find my leak. They were easy to schedule and work with, punctual, and tried multiple technologies. Ultimately, they could not find the link, but they also did not charge me for several hours of searching. I appreciate companies who treat me fairly when things go wrong.

  • Review 139 (2024-02-23 - Rating: 5)

    I can’t say enough good things about Cody King from American Leak Detection. Cody without a doubt provided the best service out of anybody that’s ever came out to our house for anything. Knows his stuff inside and out and was just one of the nicest people I’ve ever met. Cheers to Cody and American Leak Detection!

  • Review 140 (2023-10-26 - Rating: 4)

    The two technicians were very informative throughout their testing in my home. I felt assured that they knew what they were during the several hours they were in my home, especially during this Thunderstorm. I would not hesitate in the future if I had to use this company again .

  • Review 141 (2024-04-12 - Rating: 5)

    I highly recommend this company. I had a large irrigation system leak that showed no visible signs. They found the leak quickly and then s ent me a full report with photos. They were prompt, friendly and efficient.

  • Review 142 (2023-10-17 - Rating: 5)

    Initial contact was followed by a couple calls introducing American Leak Detection of San Antonio, purpose of visit/inspection, and an reminder that water line would be shut for necessary inspection and trouble shooting water/sewer lines accordingly. The technician was cordial, professional, and knowledgeable when he explained the process of his inspection and when I asked him questions he kindly responded with a thorough explanation. When his inspection was completed he explained the areas he focused on which were internal and external areas such as the toilets and showers; crawl space; and roof for his findings. Unfortunately, the Technician was not able to fully provide complete results from the inspection because there were a few obstacles at the house were prevented this such as PVC, air ducts, lines that were either blocked or unattainable. The technician stated he would contact me with report and get back to me. I would like to state that the house was built by builders that should have permits and code compliance should have inspected the house from the city of San Antonio, Tx. Please take into consideration and regard as my 84 year old father is in need of repair/replacement of shower and toilet so he can have access to them. Thank you,

  • Review 143 (2024-04-10 - Rating: 5)

    Cody was great! He was very professional, patient, found the issue and took time to explain what the problem was. Thank you Cody! Would use this company and Cody again.

  • Review 144 (2024-06-22 - Rating: 5)

    Excellent services! The leak was found in less than one (1) hour wow! Cody was the man for the jobThank you!

  • Review 145 (2023-08-28 - Rating: 5)

    I was referred to American Leak Detection by my plumber. My leak was very difficult to detect, but they did not give up. I cannot give them enough praise of how professional and wonderful their team is. I hope I never have another leak, but if I do, they will always be my first call. Thank you so much for all of your help!

  • Review 146 (2023-11-09 - Rating: 5)

    My plumber referred us to American Leak Detection. At first I thought it was expensive, but by comparison, it would have cost a lot more to have a plumber cut holes in walls and dig holes outdoors to find the leak. Cody was able to find the leak within 30 minutes (without needing to create any holes), was very thorough in his explanations, and was extremely courteous and professional. Thank you Cody and American Leak Detection!

  • Review 147 (2024-06-28 - Rating: 5)

    The team was very knowledgeable and willing to share the investigation details as they went along. In the end they identified the source of the leak and provided recommendations on how to fix the leak.

  • Review 148 (2023-12-09 - Rating: 5)

    Ryan found our leak within an hour! He was on time, courteous, knowledgeable and very skilled using his equipment. He also found the leak without tearing up the house or the flowerbeds.We will never call anyone else!

  • Review 149 (2024-03-23 - Rating: 5)

    Carlos quickly identified the areas that had leaks. Two small leaks in the hot water line and one leak in the water main at the house coming from the meter.He clearly marked the areas such that when the plumbers came, they knew exactly Where to start.Very clear, communicator and professional!

  • Review 150 (2024-06-20 - Rating: 5)

    Very nice gentleman, very thorough in what they were looking for and also once they found something the way he was explaining it. Definitely recommend them for any leak concerns.

  • Review 151 (2024-02-06 - Rating: 5)

    Our specialist showed up early, kept me informed throughout the process of what he would be doing, and found our leak. He was very professional and courteous.I’d recommend this company to all.

  • Review 152 (2024-01-10 - Rating: 5)

    Have used American Leak Detection on several occasions, they have always been able to fix my pool problem. Great office personnel and pool technicians are professional. Very accommodating. Thanks A.L.D.

  • Review 153 (2023-02-22 - Rating: 5)

    Carlos, the technician, showed up on time and ready to work. He was very personable and professional. He explained every step of the process as he was going through it and answered any questions that I had. I felt relaxed and appreciated as a customer with the service he provided. I would strongly recommend American Leak Detector, and Carlis, to anyone who has any concerns with their plumbing.

  • Review 154 (2023-01-06 - Rating: 5)

    We hired ALD because we are getting very high water bills and I needed them to check for any leaks. Ryan was the technician who was absolutely wonderful. Very professional and extremely knowledgeable. He took the time to explain everything he was doing and why. Definitely would use their services again

  • Review 155 (2023-01-26 - Rating: 5)

    The team at American Leak Detection was fantastic. Kristie found a cancellation and was able to get me scheduled for next business day. Ryan was super helpful in answering questions, providing excellent mapping of the plumbing layout and location of the leak which enabled my plumber to begin repairs. Appreciate the high level of service

  • Review 156 (2023-12-28 - Rating: 5)

    All the people at ALD were very helpful. They worked hard to keep the project rolling and even worked with me on the financial part to help me with all of the repairs I needed. I would highly recommend them and will use them as my plumber from now on.

  • Review 157 (2024-03-27 - Rating: 5)

    Justin and Fabio did a great job detecting a leak in my pools tanning ledge. They were thorough and suggested a few options on the best ways to stop the leak for both the short and long term.

  • Review 158 (2024-01-04 - Rating: 5)

    I had a great experience with them. They arrived on time, gave a call to notify they were on their way. They were extremely informative and walked me through every step. I couldn’t recommend them enough and will absolutely use them again if needed.

  • Review 159 (2024-11-12 - Rating: 5)

    Thank you. Justin was fantastic and very knowledgeable. He explained everything and made sure we understood what was going on and why.I highly recommend your service to anyone with a pool leak.

  • Review 160 (2023-11-01 - Rating: 5)

    There are a few things scarier as a home owner than the thought of having to go into the slab to fix a water leak. American Leak Detection of San Antonio and Austin handled me with care! Absolutely professional and reassuring. Explained every step of the process and answered ALL my questions. Even put up with my dogs! Absolutely recommend them!

  • Review 161 (2023-11-06 - Rating: 5)

    If I could put all the great attributes about this company in this space I would. Ive been dealing with this company well over 15 years and simply put: THEY ARE THE BEST! In my industry, we rely on the very best on a daily basis and this company comes through...Every. Single. Time!!

  • Review 162 (2024-07-26 - Rating: 5)

    Gary was very thorough, professional and courteous. He explained everything as well.

  • Review 163 (2023-09-15 - Rating: 5)

    My pool had a leak and American Leak Detection came out very quickly and determined the leaking problem(which was the light), but after the light was fixed, it was still leaking. American Leak Detection came out and determined that it was an issue that happened during the last leak test and there is no charge. They definitely are professional, responsible and accountable. I highly recommend their services.

  • Review 164 (2022-12-23 - Rating: 5)

    Had a good experience overall. The front desk made me an appointment and then put my name on asap list. Sure enough got me in sooner. . The tech was nice and clean a proceeded to do his thing. He explained everything very well and said he would follow up weekly to make sure the issue get resolved. Highly recommend.

  • Review 165 (2024-01-29 - Rating: 5)

    James from American Leak Detection was very thorough in assessing my pool leak and discovered the problem. A solution was determined and provided in their report. Excellent explanation of the problem and necessary remediation. Highly recommend!

  • Review 166 (2022-12-28 - Rating: 5)

    American Leak Detection was amazing! In the middle of a weather catastrophe they had a cancellation and they fit us in the schedule within 24 hours of us contacting them. Their Technician John S. was great, fast, skilled and answered all our questions! It was a great experience!!! Thank you, Phil D. and Jennifer O.

  • Review 167 (2024-07-31 - Rating: 5)

    Amazing new technology that pinpointed the leak...tried three other companies to fix the problem...if only I knew of American Leak detection sooner...would have saved $3,ooo.

  • Review 168 (2022-04-20 - Rating: 5)

    Kevin was an absolute pleasure to work with. He was extremely efficient and knowledgeable when explaining to me how he was able to locate my leak and next steps to follow. I was quoted several hundred dollars an hour for a local plumbing company to come out and dig up the yard with the hopes of finding the leak origin. Kevin was able to find it in less than an hour and now I don’t have to worry about a plumber tearing up my whole yard to fix it. I will definitely recommend American Leak Detection of San Antonio to anyone who is experiencing a leak. Just looking at the reviews and the number of different employees that are being recognized for being amazing is a great indicator of the quality of work this company provides. Well worth the money in my opinion.

  • Review 169 (2022-03-03 - Rating: 5)

    I have had two experiences with this company recently and both have been above and beyond my expectations. Both times Carlos came to the house and I can’t say enough good things about his courteousness, professionalism, incredible amount of knowledge, kindness and willingness to go the extra mile to thoroughly explain everything to the customer. This has without a doubt been the best service experience I have ever had as a homeowner! I am extremely grateful for this incredible company and the superior quality of work that they do!

  • Review 170 (2023-11-28 - Rating: 5)

    I contacted American Leak Detection of San Antonio. I was thoroughly impressed with the professionalism and knowledge of their technician, Damon Pena. He took the time to understand our issues, he listened to what I had done to remedy the situation and then he proceeded to work on discovering the problem, while he informed me of what he was doing and why.

  • Review 171 (2024-09-18 - Rating: 5)

    Cody was so great and gave us the best service. Thank you

  • Review 172 (2023-12-14 - Rating: 5)

    This review concerns Damon and the effort he has put forth at this point and the speed with which the company addressed my concerns. The last step to evaluate will be the plumbers ability to remedy the problem detected. I look forward to the conclusion of this situation.

  • Review 173 (2023-12-20 - Rating: 5)

    Cody was on time, respectful of my property and made sure that my questions were answered and that I understood the various processes he and his supervisor were using to identify leak and backup issues with plumbing.

  • Review 174 (2023-12-01 - Rating: 5)

    Very courteous, professional, proficient. The work was done quickly and effectively.’They could have created a huge job that cost a fortune. Instead they identified the problem and fixed it quickly. I recommend this company highly!

  • Review 175 (2024-05-01 - Rating: 5)

    Gary was very helpful and informative. I was very concerned about my home situation and he was very professional yet kind to explain every detail to us.

  • Review 176 (2024-05-24 - Rating: 5)

    Carlos was expert in his diagnosis of leak with pool. They have helped me in the past with other leak issues. Highly recommend !

  • Review 177 (2023-08-26 - Rating: 5)

    I was grateful for how quickly we could get scheduled and how thorough the testing was. Our technician was extremely professional and showed us a video to help us understand our leak. He even temporarily patched the crack to retest in order to verify the diagnosis. My only disappointment is that we cant hire them to fix this particular type of leak.

  • Review 178 (2024-02-15 - Rating: 5)

    Excellent communication before and during the scheduled appointment. Cody was very professional and thorough in his assessment. Highly recommend.

  • Review 179 (2023-12-04 - Rating: 5)

    From September 26, 2023, onwards, I had the pleasure of working with American Leak Detection (ALD), especially with Carlos, who dedicated time and effort to pinpoint a troublesome leak in/around my pool. After numerous tests and investigations, on November 16, 2023, Carlos and Noel successfully located the elusive leak. Finally uncovering the source was an immense relief, and ALD promptly repaired the cracked line. Im incredibly grateful for ALDs unwavering support throughout this process. Thank you to the entire ALD team for your dedication and swift resolution of the issue!

  • Review 180 (2024-09-10 - Rating: 5)

    Cody was our specialist and was prompt, professional and knowledgeable.

  • Review 181 (2023-09-03 - Rating: 5)

    Cody was on time and really did a great job figuring out where the leaks were in my pool through the tedious process of elimination. He was here for several hours and was great answering all of my questions. He cleaned up everything when he left.

  • Review 182 (2024-01-24 - Rating: 5)

    Cody let me know what time he would arrive, asked me a few details about the leak in the pool and was here over 2 hours figuring out what is wrong. He was professional and figured out what was wrong. Very pleased !

  • Review 183 (2022-04-11 - Rating: 5)

    Fabio was great! Explained everything and taught me a lot about my pool! Found the leak and helped do a quick patch so I could find out if home warranty would pay to fix the leak. Yes they are a little pricey BUT there r work is GREAT! Remember, you get what you pay for and they stand behind their work!

  • Review 184 (2024-01-25 - Rating: 5)

    Great service who found my leak when no plumbers could! The employee who came out to help was awesome and super knowledgeable. 100% recommended.

  • Review 185 (2024-03-29 - Rating: 5)

    Damon was very professional and focus, answered our questions satisfactory. I give him 5 stars and will request for him if there’s future need for this kind of service. Thank you Damon.

  • Review 186 (2022-10-19 - Rating: 5)

    Great service! Gentleman was on time, polite and friendly. Will absolutely use them again. In fact, my only regret is not getting an estimate for water heater installation while he was here.

  • Review 187 (2023-10-12 - Rating: 5)

    The technicians showed up on time and explained to us the process of finding the leaks. They were courteous, professional, and informative through the whole process. They found a repaired leak outside and then found another leak also outside. I am very impressed with their work.

  • Review 188 (2022-10-25 - Rating: 5)

    Tommy did a great job. Identified the pool leak quickly and told me what next steps would be to get the leak fixed. Also told me that I could submit the leak information and proof of the completed repair to the water company for a potential reimbursement of some of the large water bills we had while the pool was leaking. Would definitely recommend these folks.

  • Review 189 (2023-10-18 - Rating: 5)

    Carlos was on time and was very professional. He took the time to explain to me what he found and what needed to be done to resolve my pool issue. Will definitely recommend to friends and family.

  • Review 190 (2023-11-22 - Rating: 5)

    Excellent communication. Technician, Shane, showed up on time was very respectful, polite and explained everything he was doing step-by-step.Highly recommend!

  • Review 191 (2024-04-11 - Rating: 5)

    Our technician, John, provided just about the best customer service you could possibly imagine. Knowledgeable, efficient, and extremely considerate. Highly recommended!

  • Review 192 (2023-11-14 - Rating: 5)

    Technician was friendly, courteous and knowledgeable. He found our water leak within the approved time allotted and explained everything as he was working. He was very helpful.

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