Roto-Rooter Plumbing & Water Cleanup

Located in Baltimore, Maryland

Address: 516 N Charles St Ste 407, Baltimore, MD 21201, United States

Phone: +1 410-864-3030

Rating: 4.8

Services

On-site services
Online estimates
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-03 - Rating: 5)
I had been dealing with a leak for three months, and no other company could figure it out. When Vicente arrived, he diagnosed the issue within five minutes. I was so relieved. Three other technicians had come out and were stumped by the leak, but not Vicente. Not only did he locate the source of the problem, but he also repaired it the same day. I can’t thank him enough for his knowledge and professionalism. Highly recommend!

Review 2 (2024-08-26 - Rating: 5)
Dama and Marc are two of the most professional And friendly plumbers I’ve ever dealt with. they did my job fast and efficiently cleaned up after themselves, and even went above and beyond my expectations with other things that they were able to do for me. I would highly recommend them to any one in need of a plumbing service. The service was excellent And my bathroom looks great I could not be happier.

Review 3 (2024-09-04 - Rating: 5)
Bei arrived on time and ready to do the work. He finished quickly and cleaned up everything. He was very polite and explained everything clearly. I’m adding before and after photos of the toilet tank rebuild. It looks great now, and I’m very relieved!

Review 4 (2024-12-27 - Rating: 5)
I had the pleasure of working with Vicente from Roto-Rooter Plumbing and Water, and I couldnt be more impressed! From the moment he arrived, he was professional, friendly, and extremely knowledgeable. Vicente quickly diagnosed the issue with my plumbing and explained the problem in a way I could easily understand.Not only did he fix the problem efficiently, but he also went above and beyond to ensure everything was working perfectly before he left. He even shared tips to help prevent future issues, which I really appreciated.If youre looking for someone who’s skilled, reliable, and truly cares about doing a great job, Vicente is the plumber to call! I highly recommend him and Roto-Rooter for all your plumbing needs.

Review 5 (2024-12-28 - Rating: 5)
Michael came in on his day off and happened to handle my case. He was absolutely amazing—thorough, honest, and incredibly knowledgeable. His dedication to providing outstanding customer service was evident, and his attention to detail was unmatched. Thanks to Michael, I’ll always rely on this company for all my plumbing needs. Thank you, Michael!

Review 6 (2024-11-24 - Rating: 5)
Kyle and Jerry were wonderful in explaining the full process ensuring we were comfortable with the success rate. Jerry was a complete professional and was so careful with my newly renovated bathroom. Im so appreciative of Jerrys expertise and perseverance in resolving the clog in our sewer lines.

Review 7 (2024-12-23 - Rating: 5)
My experience with Roto Rooter was great. There were delays in service but they were in constant communication to keep me informed about the delays and new arrival time. The Technician Jose did great assessing my issue and resolving the problem. Would definitely recommend.

Review 8 (2024-08-24 - Rating: 5)
Go 5461Go gave us outstanding service. He drove a long distance to come at a late hour. Go was very polite and friendly. He demonstrated active listening and responded appropriately to all our questions. He was very patient and explained the diagnosis, cost, and treatment plan. Go is very funny and made the job go by faster by being authentic and understanding. He gave advice on how to prevent issues in the future. After the work was done he cleaned and removed all debris any foul odors from the home. Great service!

Review 9 (2024-10-25 - Rating: 5)
Called this company to get my gas line tested for leaks. They offer to come do the service the day I called, but because of my schedule I had to ask to be the following day. The tech called me the following day and was in my house within two hours. The tech (Trevor) was polite and explain everything I needed to know. Fast service and profissional! Highly recommend!

Review 10 (2024-11-01 - Rating: 5)
Dropped my keys down the drain outside my front door. Called Roto-Rooter for help around 4:45pm, was estimated someone would be there by 6:45pm, and the technician showed up around 6:15pm. Technician quickly surveyed the scene, vacuumed the water out of the drain, and fished for my keys. He was able to get it all handled in under 20 minutes. Everyone was very communicative and timely and I got my keys back with no problem at all. The bill was mainly for the hourly rate, and the final cost came out to around $430. To me, it was worth saving the fobs on my keys!

Review 11 (2024-10-28 - Rating: 5)
Go5461 came out to my house for an issue I thought I was having. He looked into my issue thoroughly and guided me correctly. I felt very reassured after his visit! Will definitely use roto rooter in the future!

Review 12 (2024-08-14 - Rating: 5)
Excellent service! Water was spewing forth out of our cellar drain and we shut the water off. Called Roto Rooter and they were at our home within 15 minutes! The technician was thorough, professional, thoughtful and smart. He diagnosed a backup in our city sewer line. He gave us the price and we signed off before he started. He snaked our drain and fixed our problem. Highly recommend!

Review 13 (2024-09-07 - Rating: 5)
I was very happy to be able to get an appointment the same day. When Jose (3710) arrived he was very professional and knowledgeable as well as very patient and persistent in getting my toilet unclogged and my sink unclogged so that my dishwasher wouldnt take in water and leak any longer. Thank you very much Jose!

Review 14 (2024-08-13 - Rating: 5)
Not an emergency, yet Roto had someone here w/n two hours. Plumber was experienced, explained things, presented options, very respectful of our property. Did a great job and seemed very trustworthy. Maybe paid a little more, but having it done well and in a few hours and same day is worth it. Very pleased. Our plumber was Chan - thanks!

Review 15 (2024-10-28 - Rating: 5)
Finally a knowledgeable plumber that listens. Casey looked at the problem in the crawl space. Mind you 3 other companies said Im not going in the crawl space. He listened to what actions I had already taken and didnt try to sell me something I did need. Great service and I plan to continue to call and work with them to get this resolved.

Review 16 (2024-12-15 - Rating: 5)
Fast and efficient. He was able to get the job done immediately and was very polite and cleaned up the mess. Thank you

Review 17 (2024-11-08 - Rating: 5)
Thanks to Samuel for snaking my drain to the main water line to clear a bad clog. He was very polite, professional and gave me a senior discount. I enjoyed having him in my home as he wore booties and even the snake machine wore bootie. Great job, Samuel!

Review 18 (2024-08-24 - Rating: 5)
Great service, Ngin was very kind, thorough, personable and knowledgeable. He assessed the entire issue from different parts of my home. He fixed the issue fast and efficiently. He arrived quickly and even helped clean up the mess. Affordable, flat rate pricing. Would recommend!

Review 19 (2024-12-19 - Rating: 5)
I had an issue with a clogged drain and flooding from my washing machine. Vicente, from Roto-Rooter plumbing came right away and was able to assess and address the underlying reason fairly quickly. I was very impressed. I highly recommend this company.

Review 20 (2024-10-28 - Rating: 5)
We are extremely happy with our service. Marc Dixon was professional, personable, knowledgeable and thorough. Our problem was a bit difficult but he stayed with it till the problem was solved. I would recommend this company to anyone.

Review 21 (2024-07-26 - Rating: 5)
I recently had the pleasure of using root-rooters services, and I couldn’t be more satisfied with the experience. From the moment I called to schedule an appointment the customer service was exceptional. They were friendly and managed to fit me in their schedule on such short notice. Marvin B arrived right on time and was incredibly professional and courteous. Marvin took the time to listen to my concerns, throughly inspected the problem. He quickly diagnosed the problem and fixed the issue with my plumbing. I highly recommend using root- rooter to to anyone in need of a reliable and skilled plumber and unmatched customer service skills. Thank you job well done 👍

Review 22 (2024-10-26 - Rating: 5)
I was concerned about a potentially clogged pipe. I scheduled an appointment online with Roto-Rooter for the next day. Vincente came to my home and was very kind. He took the time to inspect the water-flow and pipes in my bathroom for possible clogs, he took a look at my water shutoff, and talked with me about my future plumbing goals for my home. It turned out that everything was fine and that a pipe cleaning product was all that was needed. I am grateful that Roto-Rooter offers 24/7 scheduling options, their staff are polite and timely, and they offer reasonable solutions to your plumbing concerns. Overall, I give Vincente and Roto-Rooter 5 stars! I will definitely call them for future plumbing projects.

Review 23 (2024-10-29 - Rating: 5)
Zauva was very knowledgeable, quick and professional. He went above and beyond to fix my grandma toilet leak at a great price. I would recommended this guy every time.

Review 24 (2024-08-17 - Rating: 5)
I would like to say that I was ecstatic about my service with Roto-Rooter my tech Jose(3710) was so accommodating and helpful and so was the representative i spoke with on the phone that scheduled my appointment. My issue was solved within an hour the tech showed up and began working immediately to resolve my problems. Thank You so Roto-Rooter for all your help I will be recommending you to all my family and friends❤️

Review 25 (2024-10-25 - Rating: 5)
Leaking water from upstairs to downstair because of a clogged toilet! Emergency plumbing call to Roto-Rooter then Casey was there to save the day! He was professional and courteous from the moment he arrived. He diagnosed the issue and offered a reasonable solution and most importantly a reasonable price to get my home back into working order! Thank you Casey for calming my nerves and getting my plumbing issue resolved!

Review 26 (2024-07-12 - Rating: 5)
Moving into a new home to discover plumbing problems turned our joyful home buying experience into a total nightmare.Roto Rooters whole team has been fantastic and because of their fast response we were able to avoid serious water damage on our second floor. In particular I very much want to thank the following people:Victor - for solving the mystery of the leaking pipe that seemed to go no where and providing us with a new dedicated drain pipe for easier future upkeep. He also educated me thoroughly on plumbing upkeep and how to ensure our pipes stayed clear and healthy in the future.Charles- for coming out so late to reassure me that the damage would be fixed and walk me through the insurance claim process. He gave me his card so I could reach him with any questions or concerns about the repair or processing our claim.William- for thoroughly cleaning the affected areas and setting up all the fans and dehumidifiers to quickly dry and prevent mold/rot. He also gave me his number so I could contact him in the event that I had questions about the drying equipment over the next few days.Id also like to thank the wonderful customer service team over the phone who were always incredibly polite and professional. They called me every time there was any sort of update and were always quick to answer my questions.You guys have been amazing and I would be 1000000x more stressed without your expertise and quick response. I will be recommending your services to anyone who needs plumbing done!

Review 27 (2024-07-27 - Rating: 5)
We had a very clogged kitchen drain. With out of town guests and more expected we needed this problem to go away! Jose (3710) was very prompt. He arrived within an hour of our call on a Friday evening! He assessed the problem and got to work clearing the pipes within 15 minutes! He explained every aspect of what he planned to do including any precautions. He was very efficient and thorough! He provided ideas on how to prevent another occurrence. The price was higher than I hoped or expected but with the problem solved as quickly as it was with a 6 month guarantee, we feel it was worth it.

Review 28 (2024-09-05 - Rating: 5)
Roto Rooter rep named Vicente was very polite and professional on his job. He was an expert on what he does. He knew what he is doing. He was very patient on fixing the problem. I can call him again or recommend to my friends next time for plumbing issues. Thanks again Vicente for a job well done...Very respectfully,Mr. R. Canare of Waldorf, MD

Review 29 (2024-10-01 - Rating: 5)
Vincente A was amazing and super professional every step of the way. He did an amazing job and left the toilet more clean than when he got there. amazing, quick, knowledgeable and courteous. Was it over priced and expensive as hell for what it was? yes probably but Vincente level of service was top notch as if you were flying first class or stayed at a 5 stat hotel. amazing job!

Review 30 (2024-08-20 - Rating: 5)
Had a clogged toilet emergency today. Yes! We tried to unclog it ourselves but was unsuccessful. Went to my Phone A Friend “Google” and Roto Rooter popped up and I completed the form online then spoke to a representative and was told a technician was in route. WOW! That was quick. My professional and helpful technicians wereDama and Marc. They assessed the issue, explained the next steps and CLEARED the issue! Really they were very pleasant and courteous. It was easy to give 5 ⭐️. Nope they didn’t pay me to write this review. 😉It was the easiest stress free process.

Review 31 (2024-08-23 - Rating: 5)
The service technician that came to our house was on time and very polite and professional. He was able to quickly evaluate our issue, fully explain it to us and fix the problem. He also went above and beyond by talking to the manufacturer on the phone to explain the issue and helping us to order a replacement part. Other companies I called all wanted a fee just to come and give us an estimate. Roto-Rooter did not charge for the estimate and the costs of the repairs were very reasonable. I also like that there is a 6 month guarantee on the work preformed. We will use Roto-Rooter from now on! I think our service technician, 3325, should get a well deserved pay raise!!

Review 32 (2024-10-26 - Rating: 5)
Huge shout out to Jose 3710 & Roto-Rooter Plumbing today. Our scheduling process was easy. Jose showed up just when we expected him. He was incredibly professional and knowledgeable. He was able to resolve our horrible kitchen sink clog quickly. He was respectful of our home and cleaned up afterwards. It was like it never happened. I also appreciated his advice on how to avoid an issue like this in the future. I will certainly reach out to Roto-Rooter in the future.

Review 33 (2024-09-03 - Rating: 5)
Jose P (3710), was helpful, professional, and knowledgeable about the job we called him for. We needed some emergency work done on our basement toilet related to a sewer issue, and Jose worked tirelessly to figure out what the issue was. He provided excellent service on a holiday Monday (Labor Day), and did not stop until he was able to accomplish what we needed. 5 stars!

Review 34 (2024-08-20 - Rating: 5)
He did return for the next task as I requested since he knocked the first one out of the park. And as usual, he did an amazing job! This time he installed my fancy kitchen sink and my fancy bidet toilet. Outstanding job!!! He was phenomenal! Very smart, thorough, precise, knows his craft. Ask for technician 6217. He gets the job done right. Represented Roto-Rooter well!

Review 35 (2024-10-28 - Rating: 5)
Shirome was extremely customer focused, polite, professional, and knowledgeable. I highly recommend him for all your plumbing needs. Righteous man!I have used other plumbing companies in the Maryland area... Many of them did a half ass job and are deceptive.Roto Rooter is the best. You can trust them!

Review 36 (2024-06-07 - Rating: 5)
I was in a panic and called Roto Rooter.. they were here within 45 mins…. Chan and Vicente were very polite,Chan was very knowledgeable answered all my questions and concerns…..not only did they fix my issue, but they CLEANED UP AFTER THEMSELVES!!!!I would highly recommend you to request Chan and Vicente!!

Review 37 (2024-09-01 - Rating: 5)
Go 5461Go was awesome! He was polite and knowledgeable. He worked with me for a fair price. The work was completed to my satisfaction. The job was completed quickly and will call Roto Rooter again.

Review 38 (2024-12-13 - Rating: 5)
Roto Rooter thank you so much for sending Jeff to repair my shower faucet. Your company got the job done and you stand by your word. If needed we will calll you again. Thanks!!!

Review 39 (2024-08-18 - Rating: 5)
Go was absolutely wonderful. Came out same day, diagnosed the problem (wax seal had shifted under our toilet causing a leak and a smell) and quickly solved the issue. Also have helpful suggestions on how to prevent future issues. Cleaned up after himself, and the caulk he placed around the toilet base was very neat and well done. Will definitely use this service again.

Review 40 (2024-07-29 - Rating: 5)
Kam and Go did a fantastic job going above and beyond, I feel super lucky they were dispatched to take care of my leak. They diagnosed it quick and cranked out the job very fast! They were clean and professional, I’m super happy with my service and trust these guys.

Review 41 (2024-08-19 - Rating: 5)
Wow! Tyrone was just extraordinary! We had an ugly kitchen sink clogging. We dumped so much draino and other chemicals down there. Nothing moved. It was like the main pipe was shut down with concrete. Tyrone, the mighty kind and gracious plumber with Roto-Rooter came in and went to work. He was very reasonable in his price. He used his powerful electric snake to go through the pipe and was able to remove the grease built up over 15 years in our home. Tyrone, an Army Veteran, was extremely courteous, kind, and gentle in handling everything and cleaned the place very nicely. I would highly recommend the Roto-Rooter team for any plumbing repair. My wife and I are 1000% satisfied with Tyrone’s work. He was very focused on customer service excellence! Thank you Roto for a job well done!

Review 42 (2024-08-20 - Rating: 5)
Very quick response after hours, courteous, careful, and thorough. While plumbing work is often shockingly expensive and this job was no exception, their rates were comparable to others.In the end they were there when we needed them and they fixed the problem quickly - pulling a two foot long root bundle out of our sewer line. The issue is temporarily fixed; now for the real part: fixing the sewer line crack.

Review 43 (2024-08-26 - Rating: 5)
Jose (3710) did a great job! My dishwasher smelled awful for the longest time and I thought I needed to replace the entire drainage pipe. Jose was able to take the pipe out and thoroughly clean instead of having to replace it. The smell is now gone!

Review 44 (2024-08-08 - Rating: 4)
I have never had any bad experiences with Roto Rooter. This time I had to have 4 plumbers come out to fix my leaking Hot water heater and it took a day and a half. I hope this was just a one time issue because I would like to continue Roto Rooters Services.

Review 45 (2024-08-08 - Rating: 5)
Purchased a home only to find out I had no hot water. Called one plumbing company and was told I couldnt get service until the next morning. Called Roto-Rooter and they had someone at my home within a couple of hours. Hosea was the technician who was dispatched and he was the best. After trying to revive the water heater (with no luck), he explained that the water heater needed to be replaced (it was working when the home was inspected) and gave us a few options to consider that worked within our budget. We chose to purchase a new water heater ourselves. Hosea came back the very next day, at the appointed time, and installed the new unit. He stayed until he knew we had hot water. He even hooked up the water line to my refrigerator while we waited for the water to get hot. His customer service was top notch and I would recommend Hosea and Roto-Rooter without hesitation.

Review 46 (2024-10-06 - Rating: 5)
Repairmen, Vicente, was accommodating and professional. This company was able to come out at my call to service a clogged garage disposal. Expensive work, but as a senior ; I received a discount of $100.

Review 47 (2024-08-29 - Rating: 5)
Jeff was excellent, friendly, professional, knowledgeable and helpful. He identify the issue and fixed it right away. Very appreciative for his service. Will be using Roto-rooter again. And happy to refer to friends. _Shera

Review 48 (2024-10-24 - Rating: 5)
Vicente arrived quickly and professionally. He came in assessed the situation and handled it immediately. As he was working he informed me on everything that he was doing and going to do. Couldn’t ask for any better and if I have another problem anywhere in the house. This is the company I am calling.

Review 49 (2024-08-12 - Rating: 5)
Calling for a service all on a Sunday evening is always a challenge. We were connected quickly and told someone would be able to come within a 4 hour time frame. The office kept us notified on availability and delays and within that time promised our technician arrived . Casey came to the rescue and completed the job in a timely manner .

Review 50 (2024-12-22 - Rating: 5)
Vincente was very helpful in the free consultation in finding the source of the problem which was a dripping sound. Turns out it wasnt a leak after all and just unsecured pipes hitting against the wood due to pressure. He also gave us recommendations on our hot water heater, bathroom, and main pipes.

Review 51 (2024-08-20 - Rating: 5)
I am happy with my choice in choosing Roto Rooter Plumbing because they came out on the same day I called, within hours of me calling. This was a relief and comfort to my anxiety over my pipe springing a leak. Mr. Jeff was very friendly and knowledgeable explained to me everything that needed to be done and the best way to remedy the problem. Although the cost was a little pricey, for my budget, it was cheaper than most! Thank you Mr. Jeff and Roto Rooter.

Review 52 (2024-08-02 - Rating: 5)
We had a great experience with the Technician Praiseson today. He was very knowledgeable and helped us clear up a long time problem.

Review 53 (2024-07-30 - Rating: 5)
A few days ago Lenn the plumber was here to snake because I noticed a slow drain in the basement, and it took a bit but they eventually were able to clear lines to drain..they nickel and dimed every single thing though. Two days later my Airbnb guests notified me that plumbing was backing up in the bathroom. Rotorooter arrived within an hour to begin working. Jose (3710) did his very best to snake my house main line..for hours... way way after midnight. Unfortunately they are having to bring out a camera to assess as now two companies are saying something is wrong in the new plumbing under the house (the house was just fully renovated).Update: Rotorooter made a return trip to try clearing the main line again. Lian spent hours working to get the main line cleared.. trying every way to get the main line unclogged. It took about 3.5hrs but he was finally successful so that we can get a camera in and determine what is causing the blockages under the house.

Review 54 (2024-08-29 - Rating: 5)
Dama and Marc served as our technicians. They were completely reliable, informative, and efficient in their work. They addressed each of 3 problems in separate bathrooms (toilet intermittently running, shower faucet broken, shower head broken); and replaced the parts with good quality materials. Id be happy to have them work on our plumbing needs when problems arise in the future.

Review 55 (2024-07-03 - Rating: 5)
Vincente came to help me with a ceiling leak caused from my two-apartment unit. He was able to go between both units to help find the issue. We assumed it was the old pipes leaking, however, after continuous troubleshooting, he was able to discover that the pipes were fine and that all I had was a sealant issue in the shower of one apartment. This could have very well been an expensive job and not solve the problem, but he did not quit or misquote until he was sure we got to the bottom of the issue. I am pleased with the response time of the company as well! Highly recommend

Review 56 (2023-03-05 - Rating: 5)
In a time of panic, Franklin arrived within 20 minutes. He identified the issue, helped ensure he kept my place as clean as possible (there was sewage pooled in my shower), and ultimately helped secure a discount. For a Saturday evening, this was the quickest and most responsive service I could find.

Review 57 (2024-08-05 - Rating: 5)
Roto-Rooter were super helpful and professional in their support on a leak in my basement. The service technician, Min Ni Uk, identified the problem quickly and solved it with no issues. I strongly recommend going to Roto-Rooter in the future for all your plumbing and water-cleanup needs. Ask for Min!

Review 58 (2024-10-25 - Rating: 5)
Roto rooters helped us find the source of a serious drain fly infestation with an open leaking pipe in our crawl space! Jeff was amazing! Highly recommend.

Review 59 (2024-07-25 - Rating: 5)
GO 5461 provided amazing customer service and great communication. He even talk with me through out the process and made sure he explain each step. I would definitely request for him again!! If a problem was to occurred. Amazing!!!

Review 60 (2024-08-07 - Rating: 5)
Bei was extremely helpful with replacing the flush valve and stopping a water leak. He explained the root of the leak and was able to resolve the issue quickly and sufficiently. Excellent customer service, I would certainly recommend him to anyone in the future.

Review 61 (2024-10-25 - Rating: 5)
Shirome, Tech 7307 was perfect. He took care of my problem, was very kind, and cleaned up behind himself. What a very nice and competent man.

Review 62 (2024-08-19 - Rating: 5)
Jose (3710) provided great service. He showed up on time, was extremely polite and professional, clearly explained his work and did a great job clearing out my drain.

Review 63 (2024-07-19 - Rating: 5)
Tuan was our technician. He was very professional, personable, knowledgeable, patient, and cleanliness. He had showed concern and a sense of urgency. Will request for him in the future! Great asset to your team! Thank you for your service!

Review 64 (2024-10-25 - Rating: 5)
Go 5461 the best professional plumbers for all of my house needs like the toilet and pipes and I had a sink problem for 10 years that nobody could fix. If you need a job done right ask for Ga 5461 and rest a sure you will have the best craftsmanship done.

Review 65 (2024-08-28 - Rating: 5)
DAMA had great customer service. He knew exactly what the problem was with my hot water heater. He went and got the part and the issue was fixed within 35 min. The labor charge with Roto-Rooter (not his fault at all) was a little high for the 30 min repair but it needed to be done. I recommend DAMA.

Review 66 (2024-08-24 - Rating: 5)
A young man, Tuan, came to our home to take care of a leak and bad clog in our basement drain. He was so efficient and respectful! The job was done professionally!Thank you Tuan for the repair and helping me find my puppy who was thankfully in the basement not outside!!Great company and great service!! More than 5 Stars!!

Review 67 (2024-10-24 - Rating: 5)
I was very pleased with the service I received. Vicente was professional, friendly and provided helpful advice. The visit ended with no work needed at the time and therefore no charge which is rare.

Review 68 (2024-07-21 - Rating: 5)
I recently had a plumbing emergency over the weekend. The valve for the toilet was leaking and even after replacing the valve and turning off the main water supply it was still leaking. Wanting to avoid water damage. I called a few plumbers that HOA recommended, and no one returned my calls. I decided to call Roto Rooter, and I cannot praise them enough for their professionalism and expertise. From start to finish, every interaction with Jerry from Roto Rooter was smooth and efficient.Firstly, scheduling an appointment was effortless. Their customer service representative was friendly and accommodating,Jerry arrived promptly and was well-prepared. He quickly assessed the issue and explained the necessary repairs in clear, understandable terms, which I greatly appreciated. Jerry also took the time to answer my questions.Overall, Jerry exceeded my expectations I would not hesitate to recommend Roto Rooter to anyone in need of plumbing services. Their professionalism, reliability, and expertise make them stand out in the industry.

Review 69 (2024-08-25 - Rating: 5)
I needed same day service on a Sunday and Roto-Rooter was able to come out almost immediately. They came out in about an hour and a half. The tech William did an excellent job finding the problem and answering all of my questions completely.

Review 70 (2024-08-03 - Rating: 5)
I had several plumbing issues on a friday eve. The Roto- Rooter service rep Khip came to my home and fixed all of my problems. A little spendy but worth the peace of mind.

Review 71 (2024-12-18 - Rating: 5)
Our technician was the absolute best. Vincente was on time, Very quick and respectful. If I could give him 10 stars I would.

Review 72 (2024-10-25 - Rating: 5)
Larry was able to unclog our shower drain and identify a cap that was also stuck inside the pipe. This had been there for at least three years and was not identified by anyone prior. He also cleaned up the space, which was very much appreciated.

Review 73 (2024-08-07 - Rating: 5)
Our tech Ngin was absolutely fantastic and patient as he looked through our house for the cause of the wet spot in our ceiling. Very professional, and I would happily reach out again for further work if it is needed

Review 74 (2024-06-30 - Rating: 5)
Go 5461 the technician was very friendly and knowledgeable. He put additional effort to make the plumbing job right. Though the price is bit higher than others, but they offer 6 months warranty and get the job done right way

Review 75 (2024-08-07 - Rating: 5)
The water in the bathroom was continuously running and we contacted Roto Rooter. Bei was very professional and courteous. He quickly was able to identify the plumbing issue and cause of the leak and recommend solutions. He replaced the flush valve and toilet valve, and quickly stopped the water leak. Bei provided excellent service and I would recommend him for any of your plumbing needs.

Review 76 (2024-08-08 - Rating: 5)
Go 5461 did an outstanding job at replacing my water heater! He was very friendly & understanding about my situation, his crew was equally nice & very professional. I would recommend them highly!

Review 77 (2024-07-30 - Rating: 5)
I could not be more impressed with the dedication and hard-work from Jose #3710! I thought i had a simple clogged toilet that needed to be snaked, turns out that was not the case. It was a main line issue and Jose can usually fix these issues in approx. 40 mins. This was not the case with mine. The bathroom is on the 2nd floor and Jose kept bringing bigger and better machines to fight the issue. He was not going to give up til it was fixed! 4+ hours later, it was cleared and we both did a happy dance! I was soooo impressed and thankful for his service. He was also super friendly and kept me calm, didnt let me lose hope and kept me in the loop of every step he was taking. I highly recommend Roto Rooter, but more so… I would 100% request Jose #3710. Thank you Jose for your service!!!!-Emily

Review 78 (2024-08-11 - Rating: 5)
Jose #3410 was such a great help. He came out, looked at the problem, told me what was wrong and how he was going to fix it. He had great communication skills and did not take long to fix the problem. Thank you Jose #3410

Review 79 (2024-06-13 - Rating: 5)
Jeff was an absolute lifesaver! From the moment he called to update me on the issues with my main drain, I knew I was in good hands. He arrived promptly and wasted no time in getting to work. Jeffs expertise was evident as he efficiently cleared the drain, leaving everything in perfect working order. I highly recommend Jeff to anyone in need of plumbing services. Thanks again for your outstanding work, Jeff!

Review 80 (2024-08-06 - Rating: 5)
Our shower was clogged and we called a plumber who used a plunger. After 2 months it was clogged again. I called Roto Rooter and Jose #3710 fixed it when no one else could. He did a great job and I highly recommend him.

Review 81 (2024-08-01 - Rating: 5)
Ngi was awesome! He was friendly and very knowledgeable. It was such a pleasure to work with him. I highly recommend Ngi / Roto-Rooter services! Thank you!

Review 82 (2024-06-16 - Rating: 5)
Richard Kipp came out to help us when we placed an emergency service call for basement flooding on Father’s Day. He arrived quickly and provided excellent, friendly service. When the cause of our flooding wasn’t immediately clear due to unusual DIY decisions by our house’s previous owners, he very methodically walked through all of the potential root causes and explained what he was looking for at each step. He ultimately resolved our issue and provided advice on how to protect our home going forward. I can’t recommend him enough!

Review 83 (2024-07-03 - Rating: 4)
Our main line was backed up and I called Roto-Rooter. They were not able to accommodate our call at 11p, but they made an appointment to come out in the morning. Lian did an outstanding job finding and clearing the cog. My only reason for giving them 5 starts is because they advertise 24/7 and they didnt do that. However, Lian the plumber was awesome.

Review 84 (2024-09-03 - Rating: 5)
My service technician was very professional. He explained in great detail the nature of my plumbing problem. He fixed it in a timely manner as well.

Review 85 (2024-08-14 - Rating: 5)
William was super helpful and informative. He gave us all the information we needed to proceed even though it wasnt work that theyd be able to do. Super nice guy and my dog liked him too.

Review 86 (2024-07-04 - Rating: 5)
Mr. Fanai was on time and very professional and nice to me and my husband, he explained everything he had to do and. Why he had to take that route we were very pleased with his mannerisms and work. In the future we personally ask for him if that’s possible. Thanks “for-mill”. The Wellington’s

Review 87 (2024-08-27 - Rating: 5)
Hosea was very kind and respectful. He cleared the clog and cleaned up after himself. He even put some caulk around my toilet and talked to me about newer more efficient toilets.

Review 88 (2024-08-27 - Rating: 5)
I really appreciated the technician, a man who went by the name Z. His service was excellent and his work was neat, careful, efficient, and I trusted he was providing the best service available. He did a clean out on the main service line at the house.

Review 89 (2024-08-11 - Rating: 5)
Vincente was excellent. Although my specific issue AC drain issue didn’t require plumbing, he was extremely knowledgeable enough to help diagnose the issue. His insight and prior plumbing experience involving plumbing and HVAC systems was tremendous!

Review 90 (2024-12-01 - Rating: 5)
Jeremy was so helpful and knowledgeable. He did a great job explaining the issues and giving us options. Great customer service!

Review 91 (2024-07-12 - Rating: 5)
Tony worked a two day job snaking and cleaning out massive corrosion in my sewer pipe. He was diligent in getting the job done. Tony was very thorough about cleaning up. Personable, kind and knowledgeable describes his persona. Thank you Roto Rooter and the rest of the team.

Review 92 (2024-12-15 - Rating: 5)
Service from Marc was Excellent. Professional and extremely helpful in figuring out the problem and connecting us with city resources and narrowing down solutions.

Review 93 (2024-09-07 - Rating: 5)
Vincente was professional, early, and did the job efficiently. This is the second time Ive used roto rooter, and barring receipt of privately owned shop recommendations, I will likely use them again.

Review 94 (2024-07-04 - Rating: 5)
Bei was great! On time, professional and very friendly, but most importantly he knows his stuff. Snaked our backed up drains in kitchen sink; checked to ensure the clogs were cleared and cleaned his work area perfectly. Very pleasant and in and out of quickly. 10 stars!!!

Review 95 (2024-10-24 - Rating: 5)
I love that rotor rooter and their representative Shirome Barnett was responsive and professional. Thank you for taking care of my problem in a matter of hours of my first phone call. Najah of Columbia, MD

Review 96 (2024-07-16 - Rating: 5)
Home with a very sick 73 y/o husband this afternoon, went down stairs and noted water in my basement closet. Knowing how quickly water damage can occur, I called Roto Rooter for help. Plumber Rich came to my rescue, he explained what the issue was and adviced me to call an Havac person and the issue was not a plumbing issue. The field supervisor was very pleasant and helpful. The after 5 young lady whom I called to follow-up on my first call was also very helpful and pleasant. They saved me bunch of money. Thanks to the field supervisor who also gave pointers / education on the levels of water damages. 5 stars all the way !!!

Review 97 (2024-08-19 - Rating: 5)
I couldnt be more impressed! My tech (Jose #3710) arrived around 10:30 PM to unclog a kitchen sink. It was a stubborn clog, but he persevered until everything was clear. He left at 12:30 AM with an hour and a half drive ahead of him to get home.There are no words to express my gratitude for his professionalism and pride in his work. This guy deserves an award!

Review 98 (2024-07-08 - Rating: 5)
Called up Josh at Roto-Rooter in the DC area after getting a personal recommendation of how good a plumber he was. Josh was quick to respond (was able to fit me in same day), clear in his communication, and offered sound advice with explanation for why actions were/not needed. Will 100% call Josh again for any future plumbing needs.

Review 99 (2024-10-26 - Rating: 5)
Go (5461) was professional and experienced! Very quick to diagnose and fix our plumbing issues! I highly recommend him!

Review 100 (2024-07-20 - Rating: 5)
Technician arrived prompt and identified the source of my problem. Price quoted is what I paid. Work was completed efficiently and my drains are working properly. Thanks Delroy for your professional and prompt service.

Review 101 (2024-08-26 - Rating: 5)
Jose P (#3710) was very friendly and was able to repair our sump pump very quickly. He even worked with us to get a good price.

Review 102 (2024-06-06 - Rating: 5)
James provided outstanding service! His expertise, patience, and clear communication made the entire process seamless. He diligently kept me informed throughout, addressing all my concerns with ease. James double checked that my plumbing issue was completely resolved before concluding his work, demonstrating his commitment to customer satisfaction. Thank you, James, for your exceptional professionalism and dedication!

Review 103 (2024-08-25 - Rating: 5)
Go 5461 is awesome! He was quick and professional, friendly he also put back the toilet and clean the toilet. Thank for roto rooter!!

Review 104 (2024-07-14 - Rating: 5)
Jerry was extremely efficient and communicated his findings with great detail. He performed the repair with great proficiency and left barely any mess behind. He was thorough and extremely pleasant.

Review 105 (2024-09-02 - Rating: 5)
# 3710 Jose was very professional and knowledgeable and corrected the plumbing issue in a timely manner . He Even helped me with a water restoration company to call me and they did within an hour of Jose starting his work .

Review 106 (2024-07-24 - Rating: 5)
Technician, Tian from Roto-Rooter came and fix the water hammer issue I had for months.He was courteous and professional explaining the possible issues. The diagnoses were correct and he fixed the issues. Thanks for your help today!!!

Review 107 (2024-07-14 - Rating: 5)
Kam was fantastic! I had a flagged AC drain pipe which was leaking water into the wash closet. Kam arrived quickly and explained everything while fixing the problem efficiently and promptly. Definitely recommend him as a technician for any issues!

Review 108 (2024-08-08 - Rating: 5)
Ngin with Roto Rooter is an excellent plumber! He fixed my issue immediately and quickly. He explained what was happening in my basement and prove to me that he fixed it. Very happy!

Review 109 (2024-07-05 - Rating: 5)
Used there service to unclog a toilet that had been clogged for atleast one month. The service technician Bei was so nice and friendly, he gave me the options for service and was able to unclog the toilet in about 45 minutes. He also offered to clean the toilet. Great service

Review 110 (2024-08-01 - Rating: 5)
Vicente was amazing! Honest, kind, thoughtful, and efficient. I plan on have him come back to replace my water heater. I highly recommend him! Thanks again Vicente 🙌🏽

Review 111 (2024-08-20 - Rating: 5)
Jose 3710 was phenomenal! He helped fix my situation and was so kind and professional! I will definitely be calling again!

Review 112 (2024-07-11 - Rating: 5)
Tuan was very knowledgeable and attentive to my situation. He came quickly and assessed the problem in a very professional manner. He was polite and friendly, answering my questions. Although my problem was AC-related, he was able to help me understand what needed to be done for the repair.

Review 113 (2024-07-18 - Rating: 5)
Praiseson was absolutely amazing during the whole process. Very patient, very attentive, and very informative. My family and I really appreciate the support from him and the Rotor-Rooter team. Thank you!

Review 114 (2024-08-29 - Rating: 5)
Ngin, did an amazing job on my heater issue. Will be requesting him specifically when I need help in the future. He’s definitely 5⭐️!

Review 115 (2024-10-28 - Rating: 5)
Vincente was very understanding during his brief visit. His character is the reason I will call on Roto-Rooter again if a problem arises.

Review 116 (2024-07-02 - Rating: 5)
Dama, our Roto-Rooter service technician, did an outstanding job for us. He was prompt, assessed our clogged drain line condition quickly; recommended and installed an effective cleanout; and was able to efficiently clear the piping. We will not hesitate to use the service again.

Review 117 (2024-07-03 - Rating: 5)
I received quick same-day service for the issues I had with not receiving hot water in my condo. Roto Rooter was easy to work with and the technicians worked quickly. Would highly recommend this company if you need a plumber.

Review 118 (2024-08-18 - Rating: 5)
The Roto-Rooter technician did an amazing job. He was professional and efficient. I highly recommend him.

Review 119 (2024-06-10 - Rating: 5)
Technician Jeff is very professional and highly knowledgeable. He has excellent patience to listen from me with very positive attitude. I really appreciate him. The customer service is awesome. Very professional and helping mentality. I am highly satisfied .

Review 120 (2024-08-10 - Rating: 5)
Go 5461I had a plumbing issue on a Friday evening and GO showed up and completed my service quickly and professionally. Explained everything to me and the problem was no more. Thank you GO for your outstanding service.

Review 121 (2024-07-17 - Rating: 5)
Liam analyzed and fixed water dripping issue under kitchen sink quickly. He gave full idea of issue and how he will fix the issue before hand and performed it timely and neatly. I would strongly recommend their services.

Review 122 (2024-06-05 - Rating: 5)
My technician”Ernest”was awesome. Guy was extremely profession, patient, and very knowledgeable. He didn’t leave a stone unturned. Great personality! Guy deserves a raise or bonus. Would recommend his services to friends & family!

Review 123 (2024-08-26 - Rating: 5)
Great experience every time with roto rooter, I have used them several times and Im always totally satisfied! My tech Was awesome very polite total pro

Review 124 (2024-08-21 - Rating: 5)
Lal did an amazing job for us. He is 5 star rated. He got the job done quickly and cleaned up after the job was completed.

Review 125 (2024-08-11 - Rating: 5)
Jose (Tech #3710) was very helpful and kind. he explained exactly what needed to be done and gave different options. He was very friendly and helpful.

Review 126 (2024-06-29 - Rating: 5)
Lal was very professional. Made sure to wear booties whenever he came inside. Did an excellent job with the repair of our hose bib and made sure he cleaned up behind himself. He Double checked everything and asked how was his service. We thank Rotor Rooter and Lal.

Review 127 (2024-08-06 - Rating: 5)
Root Rooter was fantastic. The tech - chal was at my house in 2 hours from when I called, quickly discovered the problem and fixed it in less than an hour. Couldn’t ask for anything better.

Review 128 (2024-05-19 - Rating: 5)
These guys are the best! I had an urgent issue and they came out quickly on a Sunday morning. My technician explained everything to me in a way I could understand and answered all my questions. I will definitely give them a call for any future plumbing needs.

Review 129 (2024-07-24 - Rating: 5)
Vincente was on time, polite, and totally professional. He quickly fixed my plumbing problem with no fuss. 5 star performance all around.

Review 130 (2024-09-02 - Rating: 5)
We had a sewage backup in our 5 year old townhome in a fairly new community in Middle River, first we called Lenn the plumber and after they took the appt and cancelled an hour later we called Roto-Rooter, being it was the Labor Day weekend it took about 3+ hour to come and when the service man Jose showed up he was very professional, very knowledgable and very informative as to what and why this may have happened, he fixed the problem and set us up with Roto Rooters restoration department for the following day which was Labor Day. The 2 gentleman who showed up, Donte Kelly and Datwan Chase were very professional and very thorough in the removal and clean up of the sewage mess left behind, we have to dry out and use a dehumidifier for 3 days before another team will come out to replace and restore our home like it was, but so far we have nothing but a great experience with the gentleman Roto- Rooter has doing their service calls, 100% would recommend this company to anyone who wants the job done right.

Review 131 (2024-07-16 - Rating: 5)
Ngin was excellent. He explained everything he was going to do and showed us the prices before hand so there was no hidden cost! Will definitely call Roto Rooter again if need be!

Review 132 (2024-05-23 - Rating: 5)
Jeff and Shirone were incredible! Showed up on time for the appointment and were able to diagnose the issue rapidly and competently. The issue was resolved with little fuss or fanfare, and Jeff was able to provide me advice on how to avoid the issue going forward. Would most definitely use them again. Also kudos to trainee apprentice Shirone for not being shy about getting his hands dirty!

Review 133 (2024-07-14 - Rating: 5)
Vicente was great. He quickly diagnosed our issue and informed next steps, which was exactly what we needed. Super reassuring and helpfully explained what we were missing with our sink issue.

Review 134 (2024-10-28 - Rating: 4)
Technician was knowledgeable and engaging. Kept a positive additude even though job was considerably more involved than what he expected.

Review 135 (2024-07-09 - Rating: 5)
Hosea showed and checked for the problem which I thought was a clogged outside drain but after further inspection from him. He found it to be sump pump had burnt out and needed to be replaced. It was very fortunate that he found it because if it would’ve ran harder in my neighborhood, the entire basement would’ve been flooded. He went to work, replaced it with a new one and he then clean up his area. Young man did a great job

Review 136 (2024-08-23 - Rating: 5)
Yesterday the basement was overflow and I was so panic, I called many nearby plumbers, but none can come within 2 hours, then Roto-Rooter Mr. David came with in 1.5 hours and after checking, he proposed ,I felt the price is a little high, so ask for a discount which he agreed and did a great job. thanks

Review 137 (2024-07-11 - Rating: 5)
Fast and excellent service! The technician Hosea B. was extremely professional, kind, and skilled––I will be requesting him for future plumbing services and would highly recommend him to others as well!

Review 138 (2024-07-27 - Rating: 5)
Marvin was fantastic and fixed my problem efficiently and provided excellent communication and customer service. Roto rooter is great to schedule with and I highly recommend them!

Review 139 (2024-06-09 - Rating: 5)
Called Roto-Rooter this morning after a failed fix on Friday, and was able to send someone out right away to fix our plumbing issues again. Mr. James showed knowledge and professionalism throughout the time he was working. He explained to us what went wrong with the first attempt on fixing our issue with the first plumber and took the time to inspect everything to ensure that our problem will not happen again.

Review 140 (2024-08-21 - Rating: 5)
Pleasant friendly and nice work. Was able to fix my issue within the hour. On time and professional. 5 stars - highly recommend Jeff

Review 141 (2024-08-06 - Rating: 5)
Jose tech #3710. Helped me to clean our main line. We had our main line was clogged. He did a great job

Review 142 (2024-08-27 - Rating: 5)
Jerry was excellent, very knowledgeable and straightforward. Incredibly easy to work with. Definitely would recommend to others and will return for other projects

Review 143 (2024-08-25 - Rating: 5)
The plumber, Jerry C., who did the work was very courteous and professional. He explained the issues, answered my questions, offered options to resolve the problems, and completed the work efficiently.

Review 144 (2024-08-18 - Rating: 5)
Jose (number 3710) was wonderful when we had a plumbing emergency. Got here quickly and worked with us to solve the issue.

Review 145 (2024-08-02 - Rating: 5)
I had a several issues including a stopped up water main. The technician provided excellent service and my pipes were back to functioning correctly.

Review 146 (2024-08-11 - Rating: 5)
Vincinte did an excellent job cleaning out the drain in one of our showers. He explained everything that he did and gave advice on how to keep the drain clear from now on.

Review 147 (2024-06-06 - Rating: 5)
KAM was great. He came in on time and finished in less than an hour. He provided some insights on what went wrong and how to correct issue. He even suggested enzyme drain cleaning to help with clog issues. I find his insights to be educational and learning experience. I will call Roto Rooter again for future services.

Review 148 (2024-09-04 - Rating: 5)
I was very happy that I was able to get an immediate appointment and the technician (Jeff) was very personable , explained everything clearly and gave instructions to help me avoid any further problems.

Review 149 (2024-11-27 - Rating: 4)
Great job. Very nice plumber. But very expensive for a non emergency appointment during normal business hours

Review 150 (2024-07-04 - Rating: 5)
Ram was amazing and fast!!! So grateful that he was able to come out and fix our plumbing issue within 24 hours and especially during a holiday. Thanks again Ram!

Review 151 (2024-07-14 - Rating: 5)
James B is a fantastic technician. Super knowledgeable, friendly and answered all my questions, including those superfluous to the job he was working on. He deserves a big raise!!

Review 152 (2024-08-14 - Rating: 5)
Vicente, the technician, is an expert one. He did not leave the house until the work was done completely and tested. He was very polite and respectful, too.

Review 153 (2024-07-29 - Rating: 5)
Roto-Rooter are super fast, friendly, and professional! 10/10 company. Jeff was masterful and efficient in diagnosing my problem!

Review 154 (2024-09-14 - Rating: 5)
Vincente arrived very quickly and got the job done! Very friendly, knowledgeable, and informative. Kept me updated every step of the way!

Review 155 (2024-05-22 - Rating: 5)
Josh was awesome. The problem with our plumbing issue happens sporadically and of course it was all fine during his visit so he wasn’t able to identify what was going on. He was kid enough tho to spent quite a bit time with me afterward suggesting several steps I could take to perhaps fix the problem myself. I can’t say enough about the great service he provided. He deserves a huge raise in my opinion.

Review 156 (2024-08-22 - Rating: 5)
Rep fixed mechanical drain clog. Rep was Prompt, courteous, respectful of my home, informative, and made sure clog was clear. Work includes 6 month guarantee.

Review 157 (2024-07-05 - Rating: 5)
Just my luck to have issues on the holiday! Casey came out and solved my issue. I won’t have to worry! I can shower for work in the morning. He did a great job and was a gentleman!

Review 158 (2024-06-14 - Rating: 4)
We had two technicians come out. The first one didnt seem very experienced and was unable to correct the issue with our water backing up. The second technician, Dhaka had a more powerful snake and starting snaking through main line which corrected the problem. All is good! Thanks Dhama for your expertise and for correcting our issue.

Review 159 (2024-07-26 - Rating: 5)
Musing Pi 4383 is a very professional plumber! He resolved our issue with care and honesty! I would definitely recommend him and next time!

Review 160 (2024-07-20 - Rating: 5)
Ngin was very knowledgeable and helpful through the process of repairing my outdoor faucet/plumbing. Completed the work efficiently, and throughly. Would definitely use Roto-Rooter for future work.

Review 161 (2024-07-08 - Rating: 5)
Rich was awesome. He was thorough, communicative, and kind. Would highly recommend him, and would gladly return to him for any needs that may arise in the future.

Review 162 (2024-07-06 - Rating: 5)
We had an emergency plumbing issue and Roto Rooter was the only one who could guarantee they would be right over and have the issue resolved that same night! The technician James was very professional and courteous too!

Review 163 (2024-08-17 - Rating: 5)
We had a leaky pipe that had soaked through the drywall, and Vincente arrived within an hour, in the evening, and replaced the pipe successfully. Very prompt, and knew what he was doing.

Review 164 (2024-08-25 - Rating: 5)
Your technician, Ms. Morales was very helpful, knowledgeable and very friendly!I am very satisfied with the work she did.Thank you!

Review 165 (2024-07-06 - Rating: 5)
Go 5461 the technician did a great job locating the source of my leak and fixing it! Very friendly and professional and also cleaned my kitchen at the end. Next time I have a plumbing need, I will ask for him specifically!

Review 166 (2024-08-09 - Rating: 5)
Go 5461, Is the best guy ive ever had come out to the house!! He explained everything and had great customer sercice!!! Id recommended him every time!!!

Review 167 (2024-07-11 - Rating: 5)
James was courteous, friendly, patient, and very knowledgeable. He didn’t charge me an arm and a leg either. Will definitely be using Roto Rooter again!

Review 168 (2024-05-17 - Rating: 5)
Roto-Rooter was quick and responsive on a Friday. Afternoon. Kim Muang 4383 was the Technician assigned to snake our main line. All of our bathrooms and water lines were clogged. We were worried nothing would work and that we would have to leave our house for the weekend but he was able to fix it within an hour! Very kind and professional service. If Kim is your technician you are in luck - I recommend this company and would contact again if needed!

Review 169 (2024-07-17 - Rating: 5)
Jeffery unclogged our kitchen sink in a timely manner and in addition provided upkeep advice. He was professional, polite and knowledgeable!

Review 170 (2024-07-15 - Rating: 5)
My plumber, Dama was not only extremely professional, he was kind, courteous & respectful...as well as quite knowledgeable. he explained everything thoroughly to me. Very kind & reassuring.

Review 171 (2024-06-10 - Rating: 5)
Very thankful to Roto-Rooter and Sam, the technician. Sam provided exceptional service by providing several options available to address my concerns. The ultimate solution chosen resolved my concerns without requiring more in depth repairs. Highly recommend Roto-Rooter (and Sam) for your plumbing needs!

Review 172 (2024-07-15 - Rating: 5)
Had great experience with Tian the plumber who came and fixed a bathtub leak. Got the problem solved and went out of his way to make sure everything is properly fixed to prevent future issues.

Review 173 (2024-05-30 - Rating: 5)
Had a leaking outdoor water spigot and Chan and Vincente came thorough and handled the work in less than 2 hours. They were also extremely thorough in their explanations of what was going on and what needed to be done and even offered me additional advice for other areas of my homes water system. 10 out of 10. Thank you!

Review 174 (2024-06-19 - Rating: 5)
Great experience. On time got right to fixing my clogged up tub. GIO is the man! Explained to me the upfront pricing and what he was going to do. Cleaned up tub when he was done. I definitely recommend this company.

Review 175 (2024-06-04 - Rating: 5)
The RR crew were great in helping us fix and remediate the damage from a busted pipe which flooded our basement apartment. They were fast, efficient and very courteous. We would highly recommend them.

Review 176 (2024-08-27 - Rating: 4)
Had a great experience using these guys. Both, Bei and Aaron were extremely helpful in both the work that needed to be done and explaining the whys and how’s

Review 177 (2024-08-05 - Rating: 5)
Jose, Tech #3710 did a phenomenal job for me in my kitchen and bathroom. Hard worker who took his time to make sure the job was done right.

Review 178 (2024-08-26 - Rating: 5)
Provided a same day service to replace my garage disposal. Very helpful and explained everything that needed to be done! Thank you ZAUVA

Review 179 (2024-08-26 - Rating: 5)
Dama was dispatched and he kept us informed of what was wrong and the progress of the repair. He was quick and very friendly.

Review 180 (2024-06-12 - Rating: 5)
Dana Fanai was thoroughly competent & professional! He did a masterful job of replacing an old, rusty water heater & replacing the connecting pipes. He explained everything to my satisfaction & merits kudos & 5 stars!Gail Walter

Review 181 (2024-06-04 - Rating: 5)
Came home from a short vacation to find standing water in our bathtub. Called Roto-Rooter and within an hour Dama and Mike showed up and started working on the issue. Clearly explained the issue and set expectations. In less than a hour the issue was resolved and Dama went over what they found and pointed out some issues that will need attention. They left the bathroom clean and provided a detailed bill. Could not be happier and they did an incredible job. Thank you Dama and Mike.

Review 182 (2024-08-06 - Rating: 5)
James came in and was able to quickly diagnose and fix the problem. He was knowledgeable and very personable. Highly recommend.

Review 183 (2024-08-25 - Rating: 5)
Ga 5461 came late at 10:30pm and was able to quickly solve my issue with a sewer line. I appreciate his kindness as well

Review 184 (2024-06-02 - Rating: 5)
Sunday morning, leaking toilet tank fixed!From phone call to service, this was a ⭐️⭐️⭐️⭐️ experience. James was polite, knowledgeable and efficient. He came prepared with tools and parts! Thank you for such a pleasant experience Roto-Rooter. S.Merrill

Review 185 (2024-06-08 - Rating: 5)
Go#5461 aThe technician was a jewel! I will use him again as he explained the Services needed and performed them as he stated! I will ding his praises to all my neighbors! Toto Rooter once again hadd come through for me! Thank to all

Review 186 (2024-06-14 - Rating: 5)
Go, Technician #5461 was amazing. Very professional, considerate and knowledgeable. Cleaned up afterwards and gave helpful advice to avoid future problems. Offered a 6 month warranty for his services. Thankful to have this problem resolved!!

Review 187 (2024-12-20 - Rating: 5)
My garbage disposal was leaking the tech did a fantastic job with the repair he explained all the procedure he did,I truly appreciate him.Again, thanks

Review 188 (2024-08-26 - Rating: 5)
Hosea was fantastic and helped address our issue within minutes— can’t recommend highly enough for fast results and peace of mind!

Review 189 (2024-07-09 - Rating: 5)
Great job! They came quick and were able to fix my shower. Highly recommend. The guy was courteous and extremely professional and knowledgeable.

Review 190 (2024-08-19 - Rating: 5)
The Tech Jerry C was efficient, personable, professional and transparent about cost as well as breaking everything down during the process.

Review 191 (2024-06-17 - Rating: 5)
EXCELLENT 👍The young man (Jerry) that worked on my Bathroom and Shower was Extremely Polite and Explained Everything to me. You could tell he was Brought up with Manners and is a Hard Worker. Kinda like it used to be 👍.Thank you Much, Marisa