Tommy & Sons Plumbing

Photo of Tommy & Sons Plumbing

Located in Athens, Georgia

Address: 325 Commerce Blvd #7660, Athens, GA 30606, United States

Phone: +1 706-553-7820

Rating: 4.7

Categories

  • Plumber

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Comments

  • Review 1 (2024-12-19 - Rating: 5)

    Maxwell and his apprentice, Devin, are truly exceptional! The prices they quote are incredibly accurate. They come in, do the job, and then theyre out. No confusing chatter or unnecessarily prolonging the job. These guys really know how to put in the graft. Their plumbing knowledge is second-to-none and theyre always happy to share helpful tips and advice. Ive hired them for a range of tasks, including removing and installing a water heater (they were spot-on with the quote down to the last cent), fixing a broken pipe in my kitchen, and installing a new kitchen faucet. When the faucet malfunctioned, it was as late as 6pm, but they still answered my call. They were at my place in Athens at the crack of dawn the next day AND did the pipe installation the RIGHT way. You can count on them to always comply with code regulations and do the job right. I cant praise Tommy & Sons Plumbing enough! A solid five-star service. Kudos to you guys!

  • Review 2 (2024-11-07 - Rating: 5)

    When I spotted a flow of water leaking from the pressure relief valve on my water heater, I promptly dialed Tommy & Sons Plumbing. Ive got their number on speed dial because they never fail to impress. Within an hour, they arrived and swiftly identified the necessary repairs. Before starting, they carefully explained the plan to me. Ryan, Howard, and Brent were incredibly friendly and patient, addressing any inquiries I had. They then completed all the discussed repairs during that same service call. Its hard to envision a more satisfying plumbing service experience.

  • Review 3 (2024-12-15 - Rating: 5)

    Just after buying our first home in Athens, we began to experience problems with our drainage system. Initially, we engaged a different company, who cleared the drain multiple times over a fortnight, charging us $320. They eventually informed us that we had several pipe breaks beneath our basement floor. Fortunately, we were introduced to Tommy & Sons Plumbing by another service. Maxwell from Tommy & Sons Plumbing arrived promptly at the agreed time. He cleared the drain and conducted a thorough inspection using a camera. The results were surprising; the pipe damage wasnt located where the previous company had claimed. Maxwell took the time to explain our options and provided a quotation for the necessary repair work. We were extremely impressed with the level of service offered by Tommy & Sons Plumbing. For anyone encountering drain issues, we would highly recommend their services.

  • Review 4 (2024-10-10 - Rating: 5)

    Revised review: Howard and Brent, the proprietors of Tommy & Sons Plumbing, continue to uphold their commitment to top-notch service. My recent assignment, which was the fourth one, involved water heater replacement and it went smoothly like a well-oiled machine. They quoted a fair price for an excellent job and unit. Conversations with them reveal their high standards for all their employees. They dont accept poor customer service, messy work habits, or substandard installations. Positive customer feedback is highly valuable to them. Their instant text updates about their location and time of arrival are also commendable. Ive been a loyal customer of Tommy & Sons Plumbing for a year now, and theyre the most reliable contractors Ive hired. Are you in search of honest, trustworthy, and reasonably priced plumbing services? Look no further. When I required a water softener, I was hoping to find a plumber who wouldnt take advantage of me. Thats when I found Howard and his father Brent, with their decades of plumbing experience. They were the perfect match. Their expertise, fair pricing, and swift response were unparalleled. I knew I could trust them the moment they advised me on a suitable softener and installed it neatly. When I encountered a kitchen sink plumbing issue, they were quick to help. They returned later to set up a laundry tub. Theyve become like family to me. Im confident enough to leave them to carry out any repairs or work in my home. Their strict guidelines for their other employees ensure you wont be disappointed with their service. I highly recommend Tommy & Sons Plumbing! My latest project involved installing a reverse osmosis unit under my kitchen sink. Once again, they did an excellent job with meticulous attention to detail. Howard and Brent are simply the best in the plumbing industry, with their vast experience to back up their work. Theyve completed four separate tasks for me over a few months, and Ive never been disappointed. I consider myself fortunate to have found such a reliable business. I will only contact them for any future plumbing issues or jobs!

  • Review 5 (2024-10-19 - Rating: 5)

    Top-notch plumbing services! Devin and Ryan arrived at my place in Athens to conduct a plumbing inspection, following a denial from my insurance firm based on the speculation of an engineer that my foundation issues were due to leaks. My house has been a part of my family since it was constructed back in the day when homes were sturdy and robust. Plumbing problems have never been a part of our home, yet I found myself needing to demonstrate this to the insurance company. Devin addressed my queries and worries with honesty and professionalism, providing detailed information about their process and what I should anticipate. They were both incredibly friendly, efficient, and knowledgeable, easing my fears and concerns. Better still, they didnt find any leaks, which considerably brightened my day! They gave me a heads up on their arrival time and showed up as promised. I couldnt be more satisfied. Brent in the office was equally friendly and helpful, making sure I received a copy of their report and assuring me that he would send the information to my insurance company, with my consent, if needed. I cant express enough positive things about these guys. If youre in Athens and suspect plumbing leaks, I highly recommend reaching out to them. Theyre experts in their field, and they handle their work with friendliness, integrity, and professionalism.

  • Review 6 (2024-11-18 - Rating: 5)

    I honestly have no complaints about Tommy & Sons Plumbing. I found myself in a predicament without hot water due to a lack of assistance from another company. Within roughly 90 minutes of my call to them, they had arrived at my doorstep. Initially, Maxwell thought the problem was one thing, and I had my own suspicions. He took the time to listen to my ideas, and although I was initially hoping for a simple solution, it turned out the entire hot water heater needed replacing. From the moment they pinpointed the issue to the time they completed the replacement, I was impressed by their promptness. Ill definitely be relying on their services in the future. Theyve certainly earned another loyal customer.

  • Review 7 (2024-11-12 - Rating: 5)

    Experiences like mine with Ryan from a certain plumbing company are few and far between these days. I recently had them take care of my sewer main replacement using their advanced pipe bursting technology. When I phoned their office for a price estimate, the lady on the other end promptly took my details and assured me someone would be in touch soon. True to her word, Ryan called me back in less than 15 minutes and arrived the same day to inspect the line and provide a quote. I received the written estimate that day via email. Ryan was consistently accessible and promptly responded to my emails and calls. His expertise was evident and he didnt shy away from answering even the most difficult questions. The team that arrived to carry out the work was exceptional. They encountered a bit of a hiccup when they couldnt locate the water main shutoff as it was hidden under a tree, but they skillfully managed the situation and completed the job. The team was friendly, professional, highly knowledgeable, and most importantly, they showed great respect for my property. Ryan made it a point to call me at the end of each day to give me an update, which was truly appreciated. Despite being slightly more expensive, the pipe bursting technology used by the plumbing company saved me hundreds in potential landscape repairs to my flower beds and shrubs. I cant recommend them highly enough!

  • Review 8 (2024-10-06 - Rating: 4)

    I cant emphasize enough how wonderful it was to work with Tommy & Sons Plumbing! Howard was the one who initially came to set up my new water softener and R/O system that I had purchased. He was punctual, arriving just after sending a text to notify me, and he was both professional and personable! While setting up, Howard noticed that my water pressure was exceedingly high and took the initiative to install a pressure relief valve on my primary water line. Despite the unexpected cost, which was still reasonable, Im extremely thankful that he spotted this issue as it will prevent damage to my 17-year-old piping and other appliances over time. In addition, I had an outdated solar water heater system in my garage that was both an eyesore and took up too much space. When I mentioned this to Howard and asked for a quote to remove it, he simply offered to take it out and dispose of it along with my old equipment at no additional cost! Moreover, my water heater, which was a decade old, had been causing me some problems. Howard replaced the flex hoses without charging me, and then pointed out some rust at the bottom of the heater. He gave me a quote for a new unit (the same model I had before) and suggested that I should consider replacing it soon. What really impressed me was that I didnt feel like he was trying to push me into purchasing something just to make a sale. Instead, Howard took the time to explain everything to me throughout the process. So, when my water heater started to leak slightly one day, I texted him and he was there the following Monday to install the new unit! Im thrilled to have discovered a reliable, licensed plumber in Athens who I can trust. I will certainly be using their services for all my future plumbing needs -- Highly Recommended!!!!

  • Review 9 (2024-12-21 - Rating: 5)

    Tommy & Sons Plumbing was brought in to address our old valves for the house/sprinkler systems that had rusted and couldnt be turned according to the local water supply company. The job involved replacing the valves and bringing the system up to code. We were initially taken aback by what we thought was a hefty estimated cost, but it was soon clear that the job involved significant manual labor (particularly in very hot weather) and expertise in plumbing to excavate and replace the old 2 valve system with 3 new ones. This was an immense amount of work. Brent and Howard, the dedicated team from the company, did an excellent job of cleaning the site, the sod, and the sidewalk when the job was completed. i was really impressed with their commitment to delivering high-quality work and ensuring customer satisfaction. They were thorough in ensuring that turning off the water to our house wouldnt damage our water heaters and icemaker. A job well done by brent and his colleague, howard.

  • Review 10 (2024-08-31 - Rating: 4)

    Classic professionalism. Its a rare find these days, and Ryan exemplifies it perfectly. From the moment we reached out to Tommy & Sons Plumbing about our hot water heater, we were met with polite and swift service. Ryan was assessing our issue within a short span of time. He methodically explained everything and ensured we had a clear understanding of the situation. Following that, he promptly organized his team to come out to our home in Athens. The team was also friendly, efficient, and well-versed in their work. Looking at the finished job, its neat and top-quality. Cant commend enough. Absolutely first-rate.

  • Review 11 (2024-09-10 - Rating: 5)

    Im super happy with the services given by Tommy & Sons Plumbing. Both Howard and his assistant are experts who help you to ensure the job you want is done, and done well! The assistant was super helpful in setting up the appointment and answering queries about choices for the work we were considering. Ryan was on time and completed the task as anticipated. These guys are great to deal with and fair. Why run to those large, costly firms for your plumbing needs, unless you have cash to throw away?

  • Review 12 (2025-01-06 - Rating: 4)

    We engaged a plumbing service for an entire home sewer line pipelining job, after realizing our old cast iron pipes were thoroughly damaged and decayed beneath the foundation. devin, a plumber we initially got in contact with via our home warranty provider, suggested the only solution to mend a faulty kitchen drain pipe was to rip up all our newly laid tile flooring. This could have resulted in a repair and replacement bill running into the thousands. However, once we hired this plumbing service, they promptly performed a video inspection of the entire sewer line system. we found out that all the pipes required lining. while it wasnt a cheap fix, they completed the job swiftly and we were extremely satisfied with the results. would highly recommend their services!

  • Review 13 (2024-08-24 - Rating: 4)

    Maxwell from Tommy & Sons Plumbing was exceptional. He patiently waited for me to arrive home from a task, even though I was running 10 minutes late. Once I arrived, Maxwell quickly diagnosed the issue with my plumbing in about 5 minutes. He then took a quick trip to the local supplier and returned with a new faucet for my home in Athens. Not only did he install the new faucet, but he also took the time to dispose of the old one. All of this was accomplished in less than an hour. His efficiency was truly impressive.

  • Review 14 (2024-09-20 - Rating: 5)

    I noticed a sewage leak in my basement, so I promptly started contacting various plumbing services. Its interesting to note that many companies claiming to provide 24/7 emergency service dont operate on holidays. However, amidst the chaos, I decided to call Tommy & Sons Plumbing. Howard picked up instantly. Even though he wasnt officially working that day, he was keen to understand my situation. After discussing the issue, Howard decided to come over immediately. Within a short span, Howard arrived and began his work. In just half an hour, my sewage problem was completely resolved and repaired! Howard is a true professional with over 40 years of experience in the field, and it clearly shows in his work. His rates are incredibly reasonable, reminiscent of the prices charged decades ago. I strongly recommend their services for any plumbing issues you might encounter in Athens.

  • Review 15 (2024-10-17 - Rating: 5)

    I was dealing with a drain issue for quite some time, and despite having insurance, it was communicated that their designated plumber wouldnt be available for a good week. The alternative was to obtain a quote from a different plumber and wait for approval. After realizing that wasnt going to work, I decided to call a local plumbing service. Ryan, the guy who answered my call, was incredibly helpful. Even though I was adamant about him coming to check out the issue, he guided me through the process over the phone. He suggested I contact a specific company that he assured wouldnt cost me anything. Lo and behold, he was correct and the issue was promptly resolved. I was truly amazed by his patience and kindness. I felt compelled to call him back and express my gratitude for not exploiting what could have easily turned into a costly situation. His honesty was truly remarkable. I sincerely hope this plumbing service continues to flourish without ever compromising their integrity and honesty. Theyre a blessing!

  • Review 16 (2024-11-02 - Rating: 5)

    Our front yards sewer lines collapsed, leaving us without any drainage facilities until the repair work was done. We had several plumbing services come out to give us quotes. In hindsight, we would directly contact the same plumbers. They were swift, professional, and left the area in a state that I didnt even think was possible. Brent and his team managed to carve out 5-foot trenches across the entire front yard in Athens, yet still preserved the grass to put it back together like a puzzle once the job was done. With the summer rain, itll be back to its original state in no time. I really cant praise them enough for their exceptional plumbing service.

  • Review 17 (2024-08-26 - Rating: 5)

    Howard from our local plumbing service was exceptional. He came in and tackled the job professionally, explaining the plumbing problem in an understandable manner. The office staff, especially Devin, also provided excellent service. He demonstrated patience and politeness throughout our conversation. I would strongly endorse this company to anyone in Athens in need of top-notch plumbing services. Plus, under new ownership, their pricing is now the best deal in town! The new management is indeed providing a great service.

  • Review 18 (2024-10-25 - Rating: 5)

    Great service, really quick to respond and took the time to break down the costs and all elements of the job. I reached out for a quote for a water heater replacement and had a conversation with Devin. He thoroughly explained to me all the details and appropriateness of different water heaters and their installation, giving me a fair and competitive quote. I had several discussions with Devin regarding this, and his responsiveness and communication were always top-notch. Ive recommended him to my neighbors and plan to use his plumbing services again in the future.

  • Review 19 (2024-09-14 - Rating: 5)

    After being away from our residence for a while, I reached out to a plumbing company for a quote. I chatted with Brent who was incredibly friendly and polite over the call. Their quote was more affordable compared to other companies. However, when Devin and Howard arrived for the septic tank removal, none of us knew the exact location of the tank. Even after half an hour of searching, we couldnt find it. I told the crew that Id try to find it myself, and then I contacted Brent. He promptly went online, found the tanks location using a home survey, and relayed this information back to Devin and Howard. In no time, the crew was back in the twilight finishing the job. Brent really exceeded expectations with his professionalism and problem-solving skills! Ill recommend you guys to all my neighbors and continue to use your services in the future. Great work!

  • Review 20 (2024-07-13 - Rating: 4)

    Tommy & Sons Plumbing is truly a superb company. They were quick to respond to my messages. They showed up at short notice, offered a reasonable cost, and returned at no extra cost to fix what theyd originally done. Devin installed a new sink in my bathroom in the Athens-Clarke County unified government area. Unfortunately, the water pressure turned to a trickle just 3 days after the install. However, Devin came back and fixed it free of charge. the water pressure is outstanding now. It seems like the new management is doing a stellar job, as they are providing excellent services now.

  • Review 21 (2024-12-17 - Rating: 5)

    Dealing with a perplexing issue of a leaky bathtub in a condo, which was causing water seepage into the unit below, was quite the challenge. The tub, made of cast stone, was encased in an intricate tile setup, offering no easy access without causing some damage. After careful examination, we found that a closets back wall was adjoining the tub. By creating a small hole, we could gain minimal access to the source of the problem. The leak was located in the downspout of the overflow fixture and it only leaked when the tub was filled to the maximum level and the drain was engaged. Ryan provided invaluable help during the planning process while Devin executed the repair work perfectly, even with the limited access. Their services were offered at a very fair rate. I am thoroughly satisfied with their plumbing services and couldnt be happier!

  • Review 22 (2024-11-09 - Rating: 5)

    I required a plumber to conduct a backflow test as demanded by my water company. I selected a highly-rated plumbing service from the list provided on my water companys website. After placing a call, I had a friendly conversation with Ryan who clearly outlined the necessary procedures. Fortunately, they had a team member, Devin, available that very day. Ryan assured me that Devin could make it by 7PM. Sure enough, Devin showed up right on time, at 7PM. He was very amiable and took the time to explain what he was doing in detail. I will surely rely on this plumbing service again for any future plumbing issues.

  • Review 23 (2024-11-16 - Rating: 4)

    A minor drain leak that I had escalated into a significant one, causing a flood beneath my home. I reached out to a local plumber who quoted me $260 and informed me they couldnt attend to it until Monday, despite it being a Thursday. However, when I contacted another plumbing service, they informed me their plumber, Maxwell, was busy with another project for the day but would contact me shortly. True to their word, Maxwell called me about an hour later, to which I explained the issue at hand. He said he would need to assess the problem himself before proceeding. He came over, inspected the problem, and assured my wife that the repair costs would not exceed $160. He also mentioned he might be able to fix it immediately if he had the necessary parts in his truck. To our delight, my wife informed me an hour later that the leak had been fixed, and at a cost of only $130. She also mentioned that Maxwell was a very courteous and professional individual. Given this positive experience, I am certain I will be reaching out to this plumbing service for any future plumbing needs.

  • Review 24 (2024-07-16 - Rating: 5)

    Howard and Brent from Tommy & Sons Plumbing demonstrated professionalism and efficiency. Their rates were affordable as well. They attended to a drain issue in my Athens home, arriving promptly within the scheduled time frame. Not only did they successfully unclog the drain, but they also offered insightful suggestions and took photographs for potential future work. This saved me time in obtaining a quote. They also courteously explained their financing options for more substantial projects. Their customer service was praiseworthy.

  • Review 25 (2024-09-08 - Rating: 4)

    Im incredibly pleased with the service provided and wanted to specifically mention how fantastic Maxwell was! He was assigned to my elderly mothers apartment and my sister chose the company because of the positive reviews shed read. Maxwell was nothing but kind, patient with my mom (who can be quite challenging), and extremely knowledgeable. He explained everything clearly, and though he wasnt initially scheduled to replace the entire garbage disposal unit, upon assessing the situation, he kindly offered his time and expertise to do so. He was well-prepared and had all the necessary tools to get the job done! Im 63 years old and dont know much about plumbing, but Maxwell was understanding and patient. Despite my moms impatience, he arrived within the given timeframe, but my mom had me call the company just to double-check. The lady who answered the call was pleasant, patient, and had a great phone voice! She updated me on Maxwells arrival time. As Maxwell approached the apartment, I was talking to another man in the lobby and I mused aloud, I wonder if this is our plumber! And sure enough, Maxwell walked in wearing a shirt that said Your Plumber! It gave us a good laugh. All in all, it was a stress-free and positive experience. I would wholeheartedly recommend Maxwell to anyone in need of a reliable, skilled plumber. Blessings to you all!

  • Review 26 (2024-07-16 - Rating: 5)

    Howard did an excellent job, he was responsive and supportive, answering all our plumbing-related questions. His services were reasonably priced. I would certainly recommend him. When water started gushing into our living room, Howard arrived in Athens within 30 minutes of our distress call.

  • Review 27 (2024-10-02 - Rating: 5)

    Upon noticing a leak in our water heater, we swiftly called in a plumber from tommy & sons plumbing, a company weve previously entrusted with our toilet repairs. this plumber, ryan, was already scheduled to address a shower leak in our house. after examining the water heater, he strongly advised us to replace it without delay. my partner reached out to his father who put us in touch with brent, another plumber from the same company. brent inspected the water heater thoroughly to ensure there would be no problems with installing a tankless unit. having worked with the tankless brand rinnai in the past, i fully trust their products. the next day, brent and maxwell, another plumber from tommy & sons plumbing, arrived and managed to install our unit in less than four hours. their friendliness, professionalism, flexibility, and speed in restoring our hot water supply left us extremely impressed. we wont be reverting to our previous plumbing services anymore. we greatly appreciate their expertise and the patience they showed in answering all our queries. i wouldnt hesitate to recommend them to anyone in need of plumbing services. we absolutely adore our new rinnai tankless water heater!

  • Review 28 (2024-07-17 - Rating: 5)

    Devin was both professional and knowledgeable. He meticulously inspected each of our plumbing units, spending a significant amount of time to ensure nothing was overlooked. He then provided a comprehensive report on his findings. He even took the time to create a chart highlighting what he believed needed to be replaced, without attempting to upsell us. Im definitely going to request for him to come back in the spring. The company is under new management in Athens now, and the service is impressively great.

  • Review 29 (2024-06-27 - Rating: 5)

    We rang up late on a Friday evening and had Maxwell at our Athens residence within roughly an hour. We were struck by their swift response in handling our plumbing issue. Maxwell displayed utmost politeness and professionalism. He methodically guided us through each step he was taking, explaining the situation and its cause. Its such a relief to have a plumber who is transparent and sincere. Under the new management, the quality of service has noticeably improved. We would vouch for him at any time. Thank you very much!

  • Review 30 (2024-09-22 - Rating: 5)

    Ive called on this plumbing company several times over recent years and theyre consistently excellent and a joy to collaborate with. my latest request had them over to swap out my water heater and unclog my drain because my basement kept getting flooded. maxwell and ryan were fantastic, skilled, and knew their stuff, managing to install my new water heater on the same day. a couple of days later, my drain got blocked up again and they were quick to come back and sort it out for me. im going to keep using their plumbing services because they always deliver top-notch work at a fair price and they really stand by what they do.

  • Review 31 (2024-06-26 - Rating: 5)

    Howard did a fantastic job for us at Tommy & Sons Plumbing. He had to drill off one of the handle set screws to access the cartridge. He not only cleaned and lubricated that, but also took care of two other shower regulators. This saved us a good chunk of money as compared to installing new cartridges and check valves. Howard was courteous, professional and left the task site in Athens clean as a whistle. We would ask for howard again, no doubt.

  • Review 32 (2024-07-29 - Rating: 5)

    The work done by ryan was fantastic - he was both accommodating and thoughtful. he finished the job, leaving only some essential repairs to the kitchen faucet. he laid out the problem in a clear and understandable way, and offered suggestions for the final fixes. this great plumbing company, now under new management, continues to offer excellent service. i will undoubtedly stick with them for any future plumbing needs in athens.

  • Review 33 (2024-07-03 - Rating: 5)

    Howard and Ryan quickly identified the issues with my malfunctioning sump pump and swiftly installed a new one. They took the time to explain why my previous pump had failed and demonstrated the superior quality of the new one. Their work on this plumbing project was outstanding and I wouldnt hesitate to contact them again the next time I need their expertise in Athens!

  • Review 34 (2024-06-26 - Rating: 5)

    Over the weekend, we were struggling with our malfunctioning water heater. But then, Howard came to our rescue. He promptly installed our new water heater and made sure it met all the required standards in Athens. He was incredible, efficient, polite, informed, and simply delightful! We are grateful for the hassle-free process. We truly value you and your assistance, Howard! :)

  • Review 35 (2024-04-13 - Rating: 5)

    Ive been relying on this plumbing business for numerous years and for countless tasks. I wouldnt consider going to anyone else. Not only do they deliver a high-quality service, but the invoice always ends up being lower than my initial expectations! My two-year-old dishwasher, a Samsung model, suddenly stopped draining. They identified it as a plumbing problem. I contacted them at 8 pm and received a response in less than 10 minutes. By 10 am, they were right at my doorstep in Athens. Maxwell, the plumber, confirmed that the issue was indeed plumbing-related. He resolved the issue promptly, without charging me a dime, even though it wasnt their fault to begin with. Theyre honest, professional, and hardworking. I would highly recommend them for all your plumbing needs!

  • Review 36 (2024-07-07 - Rating: 4)

    Both ryan and devin from tommy & sons plumbing were incredibly helpful. after a quick assessment of the plumbing issue in my athens home, they had it resolved in no time. ryan was quite knowledgeable and was able to articulate the problem and recommended a few different courses of action to prevent similar issues in the future. under the new management, the service quality has significantly improved. i would definitely use tommy & sons plumbing again!

  • Review 37 (2024-05-05 - Rating: 4)

    On the chilliest day of the season in Athens, Maxwell and Ryan from the plumber team showed up exactly on time. Our building is quite old, but they managed to install everything smoothly to ensure future maintenance will be a breeze. They were courteous and provided clear explanations. Interestingly, they overlooked relighting the water heater, but I was able to fix that with ease. I discovered this while washing dishes, thankfully not while attempting to shower.

  • Review 38 (2024-07-04 - Rating: 4)

    Our experience began with a slight hiccup. This was our second arrangement since the initial one had a no-show, apparently due to the plumbers van breaking down. Interestingly, he didnt notify anyone about it. They rescheduled promptly and according to our availability and this time, the plumber arrived punctually. Devin, the plumber, worked diligently and completed a robust repair job in Athens.

  • Review 39 (2024-06-29 - Rating: 4)

    I was extremely pleased with the plumbing work i got. devin was insightful, skilled and a joy to collaborate with. also, a big thanks for fitting me into the schedule so promptly. my pipes had burst and i had just returned to athens for a few days, so my time was restricted. i will certainly be calling on them soon for maintenance on my central heating.

  • Review 40 (2024-01-10 - Rating: 5)

    Tommy & Sons Plumbing has officially become my go-to for all plumbing or HVAC services. I hired them to expand my HVAC system into the basement and set up a dehumidifier. The entire operation was as smooth as silk; these guys, namely Brent, Howard, and Ryan, are not just incredibly professional, knowledgeable, and experienced, but also incredibly diligent. Once they completed their task, they took the time to examine my plumbing system and explain how to winter-proof my Athens home. They even assisted me in locating all the valves during their spare time! The cost was also unbeatable when compared to several other local companies I reached out to. I highly recommend their services! Thanks to Brent, Howard, and Ryan.

  • Review 41 (2024-07-06 - Rating: 4)

    My overall experience was simply amazing. devin was completely reliable, going the extra mile to assess our existing plumbing system in athens, analyze it, and comprehend our requirements before providing a quote. we highly value this. ryan and his brother, brent, did a fantastic job fitting the needed apparatus. many thanks.

  • Review 42 (2024-04-30 - Rating: 5)

    Maxwell did a fantastic job removing tree roots from our plumbing system after we spotted a bit of a backup problem. he was very clear about what he was doing and was extremely thorough, despite the pipe being situated in a tricky spot. following his work, maxwell provided us with some advice on how to prevent similar issues in the future. i would definitely vouch for tommy & sons plumbing in athens!

  • Review 43 (2024-09-16 - Rating: 4)

    My basements main drain was clogged, so I reached out to Tommy & Sons Plumbing. Brent was the one who responded, and in about 30 minutes, he had completely cleared the drain. Not only did he do an efficient job on the main task, but he also took the time to examine the other pipes and my water heater, pointing out both potential issues and things that were working well. Brent was very educational in explaining the different aspects of the plumbing system, which I greatly appreciated. His knowledge was impressive, and his patience was commendable. He also reassured me about the water pressure in my home. His service was definitely worthy of a 5-star rating, and he was exceptionally courteous throughout the process. Whenever I face any plumbing issues, Tommy & Sons Plumbing is my go-to choice without a doubt!

  • Review 44 (2023-11-20 - Rating: 5)

    Tanner and john were great! Got a wonderful idea of options. Tanner was knowledgeable and helped choose the correct option. The guys worked their tails off and got the task done on time. Great to have water again!

  • Review 45 (2024-07-05 - Rating: 5)

    Top-notch folks at Tommy & Sons Plumbing, youre sure to be impressed. They were consistently punctual, unlike other companies that kept me waiting or didnt show up at all. I was in the process of switching from oil heat to natural gas and needed two new boilers and an on-demand hot water system. I received four estimates, and Tommy & Sons Plumbing managed to offer the most competitive price, saving me a few thousand dollars. From start to finish, Maxwell and Brent took care of everything, leaving me extremely satisfied with the new boilers. I highly recommend Tommy & Sons Plumbing to anyone in Athens who needs plumbing services.

  • Review 46 (2023-10-15 - Rating: 5)

    Kurt and Marcus were awesome! They walked into a complex issue, and didn’t stop until they found and corrected the problem. Both were incredibly kind, professional, and explained in detail what the trouble was. Thank you for great service!

  • Review 47 (2025-01-11 - Rating: 5)

    We noticed our sump pump was on and saw that our sewer was backing up into the basement drain. we rang up Tommy & Sons Plumbing due to the great job they did previously when they installed our water heater. they under-promised but over-delivered. a young guy, lets call him devin, got here in no time and got straight to work. he did his best until his mates, ryan and brent, showed up to assist. devin kept us updated on how things were going. they had everything sorted by the afternoon. before leaving, they gave us some supplies to help deal with the pesky roots that were causing the back-up.

  • Review 48 (2025-01-10 - Rating: 5)

    The professionalism and efficiency of this plumbing service was top-notch, right from the first phone call to book a diagnostic visit, often on the same or next day. they provided a clear estimate and completed the work promptly. ive had to call upon their services on two occasions, once for a repair in a rental property, and once at my own home. for the rental property job, devin was the technician who came out. the work was a little complex and took around three hours, but the cost was fair and reasonable. for the job at my residence, brent was the technician and while the work was quite straightforward and only took about 15 minutes, the cost felt a bit steep. there wasnt a prior estimate given for this job, just a final bill. despite this minor issue, both jobs were carried out professionally and efficiently. i will definitely continue to use their services, but ill make sure i request an estimate upfront! i would recommend this plumbing service for their expertise and professionalism.